29/03/2014

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:00:00. > :00:09.Now on BBC News, it is time for Talking Business with Linda Yueh.

:00:10. > :00:13.Could China's Silicon Valey surpassed the original in America?

:00:14. > :00:21.Is the world's most innovative company Chinese? Here in Shenzhen,

:00:22. > :00:42.I'm Linda Yueh, and we are Talking Business.

:00:43. > :00:47.A warm welcome to the programme. Three decades ago, I would be

:00:48. > :00:58.standing in the middle of a small fishing village. Then the Chinese

:00:59. > :01:02.government chose Shenzhen of one of the special economic zones that

:01:03. > :01:06.would become a manufacturing hub for exports. Two decades ago, I would be

:01:07. > :01:11.surrounded by factories producing cheap toys and clothing. Now it's

:01:12. > :01:17.high`tech firms, that not only produce here but conduct research

:01:18. > :01:23.and development to such a skill but it is raising the question ` could

:01:24. > :01:27.Shenzhen rival Silicon Valey? I went perhaps the most innovative company

:01:28. > :01:33.in the world that is based here to find out.

:01:34. > :01:39.We think of made in China as cheap toys, socks, shoes, bags,

:01:40. > :01:43.electronics. Manufactured on a huge scale with low skilled workers. But

:01:44. > :01:50.the world's most innovative company might be Chinese. Tech giant ZTE has

:01:51. > :01:59.filed the most pate ands over the past few years, more than any other

:02:00. > :02:04.firm. Three, including ZTE, of the top five mobile phone companies in

:02:05. > :02:07.the world are based in Shenzhen, a short distance from Hong Kong.

:02:08. > :02:10.Chinese firms may be large, but they are not global household names.

:02:11. > :02:33.Also, they are not in the top tier Almost all of my suppliers have

:02:34. > :02:37.factories or offices nearby, so it is very easy to reach them if I have

:02:38. > :02:42.some issue, I can call my supplier and they come to our office within

:02:43. > :02:47.half an hour. The mobile phone industry in this

:02:48. > :02:58.area was encouraged by the Chinese government as a source of exports.

:02:59. > :03:03.It is not just the big players. There are 6000 manufacturers in

:03:04. > :03:10.Shenzhen. China produces more than half of the 2.5 billion phones sold

:03:11. > :03:14.around the world annually. That is equivalent to half of the adult

:03:15. > :03:20.population on the planet buying a new handset every year.

:03:21. > :03:24.We all use our mobile phones to talk, text and send e`mails. All of

:03:25. > :03:30.that equates to gigabytes of data being sent every day. Data that

:03:31. > :03:34.could end up in the wrong hands. That perceived risk has led the US

:03:35. > :03:40.government to largely banned tech companies from China. Within a

:03:41. > :03:45.generation, Chinese firms now jostle with American and European ones. But

:03:46. > :03:51.it takes time to see if a nation is truly innovative. If China succeeds,

:03:52. > :04:03.then it will mark a key chapter in the shift from West to East. Method

:04:04. > :04:15.and device for enhancing virtual topography. That is just one of the

:04:16. > :04:19.thousands of patents listed here. I am here in Shenzhen, and I'm about

:04:20. > :04:26.to speak to the president of ZTE. But it is not just this wall. Look

:04:27. > :04:35.at this one. There are thousands more patents listed here. ZTE has

:04:36. > :04:45.filed the most patents in recent years. But is it truly innovative?

:04:46. > :04:53.That is why I asked the head. For the last more than 20 years, we

:04:54. > :05:02.have been dedicated to innovation. We believe that innovation is the

:05:03. > :05:09.key for our success. How to make this innovation from ZTE's

:05:10. > :05:17.understanding, we have three ways. One way is to be more close to our

:05:18. > :05:21.customer and end users. We try to know more about the requirement and

:05:22. > :05:28.the needs of our customer. Then we find a way to serve their challenges

:05:29. > :05:35.and win the customers. The second way is to attract more talented

:05:36. > :05:43.people globally, so we have many centres, not only in China but also

:05:44. > :05:54.oversees. We have five in the USA, three in Europe, trying to attract

:05:55. > :05:59.talented people. It is also a very important way to make innovation.

:06:00. > :06:07.The third way is to get more partners, and get a better ecosystem

:06:08. > :06:13.for innovation. Today it is a lot easier for one single company to

:06:14. > :06:16.make an innovation all the way. How'd you get from the point of

:06:17. > :06:19.where your technology is competitive, you are putting out a

:06:20. > :06:28.camera which has more features and more ability, new handsets, than say

:06:29. > :06:33.even the existing dominant players. What kind of strategy do you need to

:06:34. > :06:47.put your phone at that price and? It is brand recognise Asian. `` brand

:06:48. > :06:55.recognition. If you only put advertisements and money to promote

:06:56. > :07:02.your brand, it is not the smart way. So first of all we need a unique

:07:03. > :07:08.technology to attract customers. We also need innovation in business

:07:09. > :07:19.models. Like we not only provide these handset and hardware, we also

:07:20. > :07:31.make unique software services to really get our ZTE uses. That is

:07:32. > :07:35.very important to promote the ZTE Brent. And the other part of your

:07:36. > :07:41.business, which is equipment for telecommunication, you have been

:07:42. > :08:01.blocked by the US government from their agencies, and you and why

:08:02. > :08:08.Huawei. We have lots of different systems, and this is one. But

:08:09. > :08:16.through ZTE's efforts and revolution in technology, finally we can

:08:17. > :08:22.approach the USA market to win our customers. We believe this is

:08:23. > :08:27.bringing the value to our customer in the USA. That is the only way to

:08:28. > :08:33.win the market. There is a perception that Chinese innovation

:08:34. > :08:45.is imitation and not as innovative as you would find in Silicon Valey.

:08:46. > :08:59.What would you say to that? Silicon Valey is a great city for

:09:00. > :09:08.innovation, but in China, we now have new leading technologies in

:09:09. > :09:12.different areas, like ZTE. We announced unique radio technology

:09:13. > :09:20.last year, and this helped ZTE to have the fastest`growing 4G player

:09:21. > :09:28.in the world, announced by the consultant company IHS. In your

:09:29. > :09:35.ambition for the company, it sounds like you think technologically you

:09:36. > :09:38.should... There are other reasons why you are not the most recognised

:09:39. > :09:43.innovative company in the world. Is that your aim over the next few

:09:44. > :09:51.years, to get the business model to support the technology that you

:09:52. > :09:55.think should be making you the most innovative company in the world? We

:09:56. > :10:05.have this dream, and also this vision. Division two B the most

:10:06. > :10:13.innovative company in the world. So all of our people, all of our team,

:10:14. > :10:17.our management, want to realise this dream.

:10:18. > :10:21.I also had a chance to see for myself the latest gadget made by

:10:22. > :10:26.this Chinese telecoms giant. Who is calling me? Hello! How I

:10:27. > :10:39.you? These days, you don't have to pick

:10:40. > :10:43.up the phone or even turn on your computer to receive a call from a

:10:44. > :10:51.friend. You can just talk to her through your television screen. How

:10:52. > :10:57.is this possible? Via a little box that can be very low cost. What is

:10:58. > :11:03.extraordinary is the speed of the technology. Depending on how fast

:11:04. > :11:06.your Internet connection is, where I am standing right now the company's

:11:07. > :11:13.headquarters, this signal is being rooted to another city 1500

:11:14. > :11:17.kilometres away, and yet I am able to talk to my friend virtually in

:11:18. > :11:21.real`time. So in the future, depending on whether you like having

:11:22. > :11:25.your movies interrupted, you can make calls in your TV to your

:11:26. > :11:31.friends at pretty low cost and pretty fast speed.

:11:32. > :11:35.How much of what China produces is due to innovation versus imitation?

:11:36. > :11:42.And what would it mean if innovation was to shift from West to East? To

:11:43. > :11:45.find out, I caught up with two experts, Michael Enright, Professor

:11:46. > :11:50.of business at the University of Hong Kong, and the author of China

:11:51. > :11:59.into the future, Nicky sense, other worlds's most dynamic economy. And

:12:00. > :12:06.the Professor and author of forgotten ally: China's World War

:12:07. > :12:12.II. Welcome to both of you. How innovative are the tech mobile

:12:13. > :12:21.handsets and equipment being produced by Chinese companies?

:12:22. > :12:26.In China you are not seeing basic invasion, the hard science, you are

:12:27. > :12:31.seeing adaptation. That is what you expect of a country at its stage of

:12:32. > :12:37.development. China can put a man in space but it is still relatively

:12:38. > :12:41.backward when it comes to the type of onward invasion that is going on

:12:42. > :12:51.elsewhere in the world. Ron, do you think that is what is

:12:52. > :12:56.happening in China at the moment. Well, I think that the comparison

:12:57. > :13:01.that Michael has given us is important. The level of development

:13:02. > :13:06.has shaped China. In the 1950s, Japan as a country, would have

:13:07. > :13:12.gotten laughter, were it suggested that this is where hi`technology was

:13:13. > :13:16.innovative. So we need to allow China the time to develop. But

:13:17. > :13:21.having said that, there is issues, when I look at the context or the

:13:22. > :13:27.ecology of our development in China that I find worrying. The

:13:28. > :13:33.innocencives given to incentives are top down. Going to bay binge ``

:13:34. > :13:38.Beijing's high`technology zone, there is a lot of work going on but

:13:39. > :13:42.it is imposed from the top. In the United States, the perhaps most

:13:43. > :13:46.innovative place of the last 60 years, is that more has to be

:13:47. > :13:49.bottom`up. I would be interested to know how much of the bottom`up

:13:50. > :13:53.development is to be expected from China in the next few years. I am

:13:54. > :13:57.cautious about that. Michael, you work with companies, do

:13:58. > :14:03.you see evidence that some of them can do this bottom`up invasion? We

:14:04. > :14:12.see a few Chinese companies that do that? ZTE, forrence stance, Huawei?

:14:13. > :14:17.`` for instance, Huawei? They are protecting themselves when they go

:14:18. > :14:22.international when they go against charges for violation of patents, as

:14:23. > :14:26.it is against brand new systems. But there is some interesting invasion

:14:27. > :14:32.going on in China. It is going on by foreign companies who are using

:14:33. > :14:37.Chinese stills, and capability researchers, increasingly to develop

:14:38. > :14:43.products for not just a China market but for global pacts. Rana, is this

:14:44. > :14:50.is question that the Chinese products are not as Cabinetive, or

:14:51. > :14:55.are there reasonses such as security risks, like Chinese Telecoms

:14:56. > :15:03.companies not being able to operate freely in the open market? There are

:15:04. > :15:08.issue, as Chinese receives smatter technology, at this moment, with the

:15:09. > :15:13.Flight MH370, the Chinese technology is shown to be competent. That sets

:15:14. > :15:17.alarm bells ringing in a lot of Western and non`Chinese security

:15:18. > :15:20.establishments, quite what is involve fundamental you collaborate

:15:21. > :15:22.with a country whose political intentions are not entirely clear.

:15:23. > :15:28.So those things come together. Do you think that a place like that

:15:29. > :15:33.could surpass Silicon Valley? It depends in terms of production,

:15:34. > :15:39.output yes. In terms of invasion, the core ideas, no. Not at present

:15:40. > :15:43.for a number of reasons. One is both the education and the economic

:15:44. > :15:48.system in China, it does not promote the type of innovative

:15:49. > :15:52.entrepreneurship that is required. The capital markets don't support

:15:53. > :15:56.it. The Ken venture capital markets are thin and access to the stock

:15:57. > :16:02.markets is controlled, that means that the exit for the venture

:16:03. > :16:07.capital and private equity investor is not there. The IP protection in

:16:08. > :16:12.China. Foreign companies complain about it. Think of Chinese companies

:16:13. > :16:16.not being able to protect their IP in China. They cannot even get

:16:17. > :16:22.established in the home market with protection to build up the business

:16:23. > :16:26.to project narkally. So several issues. But in terms of overall

:16:27. > :16:32.economic development, that is a binding constraint when per capita

:16:33. > :16:42.income is $25,000 per person per year, not at about $6,000, where it

:16:43. > :16:49.is today. Do you think that they could have the success as Japanese

:16:50. > :16:52.companies who had medium tech, then movered into high`tech when they

:16:53. > :16:56.became more innovative? It is possible when they become more

:16:57. > :17:01.liberal in terms of the public sphere. The reason that Japan took

:17:02. > :17:05.off, was not just the technology but the fact that the brand was

:17:06. > :17:07.associated with a set of cool innovative values. That goes

:17:08. > :17:11.together. Could they come up with somebody who

:17:12. > :17:16.could produce something as cool as an iPod? Probably not. In 15 years'

:17:17. > :17:23.time, it could be a very, very different story. Look at Ali Baba

:17:24. > :17:27.and compare it to the internet companies in the US, it is an

:17:28. > :17:31.interesting story. Some would say that Robin Lee is a

:17:32. > :17:38.cool guy. Of course, that is the CEO of Bidou,

:17:39. > :17:44.who brought that search engine up quickly. What does it mean for the

:17:45. > :17:49.rest of the world if China succeeds in becoming innovative on the back

:17:50. > :17:54.of companies like ZTE or Huawei or Lenovo. Or any of these. Would it be

:17:55. > :17:58.a seismic shift when they think about global balance of power, for

:17:59. > :18:03.instance. A small question, Michael? I think that part of the crepe is a

:18:04. > :18:07.bit of a red herring. The tech focus and the high`tech industries, that

:18:08. > :18:11.is to me not where the action is or the disruption from China will come.

:18:12. > :18:18.Not in the medium`term. What we Wirral see and should see in China

:18:19. > :18:23.is more of a focus on improving operational efficiency, improving

:18:24. > :18:28.research, resource allocation and when that happens and Chinese

:18:29. > :18:33.companies are more knowledgeable about the international markets,

:18:34. > :18:37.then come in the mid` mid`technologies, the companies

:18:38. > :18:40.making the brands in the buck output in industry after industry.

:18:41. > :18:45.Companies coming out with China cash flows that they are able to use to

:18:46. > :18:50.fund global activities. But even in some of the sectors that you

:18:51. > :18:55.mentioned, with companies like ZTE Corporation and Huawei who win

:18:56. > :18:59.communications equipment, contracts in Scandinavia, against the

:19:00. > :19:05.Scandinavian companies, not by offering a 30% discount but maybe

:19:06. > :19:10.50% or 30% of the prices of the foreign companies, that's going to

:19:11. > :19:16.be disruptive. My view that the Chinese companies coming out over

:19:17. > :19:20.the next 15 years, mostly in mid`tech will be more disruptive

:19:21. > :19:23.than China's emergence as an export powerhouse.

:19:24. > :19:29.And also at some point in the future, not five but maybe ten,

:19:30. > :19:35.beyond, we will hear stories in the Chinese meeta but how the Americans,

:19:36. > :19:39.French, British are coming to China, stealing China's technological

:19:40. > :19:44.secrets and bringing it back to their homelands. That is when we

:19:45. > :19:50.will know that China has become an innovative RND power. We are not

:19:51. > :19:53.there yet but when that is taking place on Talking Business, we will

:19:54. > :19:56.know that the shift has really happened.

:19:57. > :20:05.You will be both back to talk to me about it then. Thank you very much.

:20:06. > :20:10.That was Michael Enand Ron Emmeter of Oxford University. How

:20:11. > :20:15.competitive are Chinese handset makers like ZTE Corporation against

:20:16. > :20:22.Samsung and Apple? I have come to check out just where ZTE and Chinese

:20:23. > :20:27.mobile handsets sit in the global marketplace. To help me find out, I

:20:28. > :20:32.am joined by the managing director and head of China Technology and

:20:33. > :20:39.Telecommunications Research at Jeffries. So, Cynthia, handsets made

:20:40. > :20:45.by ZTE Corporation and the Chinese firms where do they sit in terms of

:20:46. > :20:51.the technology spectrum or desirability of handsets? I would

:20:52. > :20:55.say worldwide. From a volume and shipment it is top five. In terms of

:20:56. > :20:59.price, they are in the mid`to the low end.

:21:00. > :21:04.Why is that? This is driven by invasion, I would say.

:21:05. > :21:10.So for traditional reasons. So the features are not as good?

:21:11. > :21:14.Yes. But the Chinese vendors are good as commercialising and mass

:21:15. > :21:20.production in scale. I see. And in terms of the low end,

:21:21. > :21:25.this sounds like there is a lot of Chinese handset makers, so it is a

:21:26. > :21:29.crowded market. When I look around and see literally, as if there are

:21:30. > :21:33.dozens and dozens of Chinese brands that most people have never heard

:21:34. > :21:36.of, I would guess? That is true. True.

:21:37. > :21:42.So it is a very competitive market, I take it? That is why it is very

:21:43. > :21:51.difficult to make money in the low end on Chinese handsets. When I look

:21:52. > :21:56.here, I see Samsung, I see Sony, HTC it is secured in a box, do you think

:21:57. > :22:01.there is a chance that Chinese handset makers could dislodge these

:22:02. > :22:04.guys any time soon? I think one or two are possible. But the vast

:22:05. > :22:08.majority will not be able to for many years to come. But the top

:22:09. > :22:15.ones, one or two. OK. Thank you very much.

:22:16. > :22:19.That was Cynthia gong. There is no question that the Chinese handset

:22:20. > :22:23.market is competitive. How do companies ensure the quality of

:22:24. > :22:28.their products? I wanted to see for myself how they stress test their

:22:29. > :22:33.phones. I have been given rare access to

:22:34. > :22:37.peak behind the scenes at the quality testing facility of one of

:22:38. > :22:41.the biggest telecommunications companies in the world. Before a

:22:42. > :22:50.mobile phone make it is to the shop it has to first make the cut.

:22:51. > :22:56.We want our phones to be lightweight and technologically innovate Ivan

:22:57. > :23:00.Lendl but we also want then to last `` innovative and we also want them

:23:01. > :23:12.to last. I will conduct my own test... OK. This one survived. Now,

:23:13. > :23:25.this is the ultimate test. How many of you have done this before...

:23:26. > :23:28.Still in one piece. All of this testing is intended to help

:23:29. > :23:33.demonstrate the quality of a product which can make a huge difference for

:23:34. > :23:38.a company in a globally competitive marketplace.

:23:39. > :23:46.This success of Chinese tech companies like ZTE Corporation will

:23:47. > :23:51.determine weather Shenzhen can surpass Silicon Valley. If they

:23:52. > :23:55.succeed it would mark a real shift in invasion from West to East and a

:23:56. > :24:00.new era for China on the world's stage. That is all we have time for.

:24:01. > :24:05.Check out the website and me on Twitter.

:24:06. > :24:13.And join us the next time for more Talking Business with me, Linda

:24:14. > :24:19.Yeuh. Hello there. Good evening. It has

:24:20. > :24:20.been a lovely day for many, despite the sunshine being hazy at times.