:00:16. > :00:26.Does it prove that money still buys access to British politics? We hear
:00:26. > :00:28.
:00:28. > :00:31.from a govern Minister, Jim Murphy and Tory backbenchers have. On the
:00:31. > :00:34.Politics Show Scotland, we'll hear from Labour's new Shadow Scottish
:00:34. > :00:38.Secretary on how the party aims to persuade voters to back them again.
:00:38. > :00:40.We'll also try and find out how many questions the people will be
:00:41. > :00:44.asked in the independence referendum. Could there be a simple
:00:44. > :00:47.Yes and No campaign? Or will there be a second question keeping the
:00:47. > :00:57.union but offering more powers - so-called devolution max? It would
:00:57. > :01:00.make eminent sense. I thought Labour would be behind that. And it
:01:00. > :01:10.is an industry which is worth billions and growing, but why does
:01:10. > :01:10.
:01:10. > :23:34.Apology for the loss of subtitles for 1343 seconds
:23:34. > :23:41.the Scottish tourist industry feel I do not understand why the private
:23:41. > :23:48.office did not say. Why they did not go to somebody else and see
:23:48. > :23:54.they are worried about it. There is a feeling of a lack of joined up
:23:54. > :23:59.thinking. We do not know what was and was not there. That is why we
:23:59. > :24:07.have got the Cabinet Secretary looking into it. We must wait until
:24:07. > :24:16.after that report has been produced. The cat let Liam Fox get away with
:24:16. > :24:22.cultivating links with other regimes. The fact that it might be
:24:22. > :24:32.a passable thing does not mean that he was not doing it, some of the
:24:32. > :24:36.
:24:36. > :24:40.Realistic. Some of it is complete nonsense. You would expect him to
:24:40. > :24:50.have relationships with people... What did you make of that?
:24:50. > :24:55.
:24:55. > :25:05.Referring back... The answer is, without... All politicians at one
:25:05. > :25:07.
:25:07. > :25:17.to stop newspapers. Newspapers are very important. We cannot have it
:25:17. > :25:17.
:25:17. > :25:21.newspapers are making decisions about what actually did happen. MI
:25:21. > :25:30.policy area, in the front of the Observer, the story was completely
:25:30. > :25:34.wrong. Thank you very much indeed for being here. Later in the
:25:34. > :25:43.programme, what might Europe and our relationship with that look
:25:43. > :25:53.like once the dust settles on the eurozone crisis? First however, the
:25:53. > :26:03.
:26:03. > :26:13.Politics Show where you are. Coming up on the show today, we ask the
:26:13. > :26:21.new Shadow Secretary of what her vision of Labour is. It is quite
:26:22. > :26:30.possible for powers to gravitate Isn't it about time a recognised
:26:30. > :26:37.that tourism brings in a jobs and cash to Scotland? Should it be
:26:37. > :26:42.better supported. First at the lunchtime news.
:26:42. > :26:45.Good morning. Full-time carers in Scotland are to get cash from the
:26:45. > :26:47.Scottish government which they can Scottish government which they can
:26:47. > :26:57.use to pay for a short break. The To around 3,500 carers, both
:26:57. > :26:59.
:26:59. > :27:03.Julie Peacock reports. It is estimated that carers save the
:27:03. > :27:07.health service thousands of pounds a year. The government has
:27:07. > :27:11.announced it is giving almost �1 billion to charity groups to
:27:11. > :27:16.provide short breaks for carers. The money will be used to fund
:27:16. > :27:21.after-school clubs for young carers and social activities to prevent
:27:21. > :27:29.people becoming lonely or isolated. There are around 650,000 carers in
:27:29. > :27:31.Scotland. The money will benefit around 3500 of them.
:27:31. > :27:35.A new survey suggests almost three quarters of Scots think Holyrood
:27:35. > :27:37.should have more say over how the country is run than the Westminster
:27:37. > :27:39.government. The Scottish Social Attitudes Survey also found a
:27:39. > :27:43.higher level of satisfaction with the Scottish Government. Speaking
:27:43. > :27:49.this morning, Alex Salmond said the figures were encouraging. In the
:27:50. > :27:54.survey published today, support for the Scottish government is running
:27:54. > :28:00.at 62%, three times the support for trust in the United Kingdom
:28:00. > :28:03.Government. For the first time, TV viewers are
:28:03. > :28:06.to see footage of Sir Fred Goodwin apologising to Royal Bank of
:28:06. > :28:08.Scotland shareholders. It's in a BBC Scotland documentary tomorrow,
:28:08. > :28:11.three years after the Edinburgh- based banking group was bailed out
:28:11. > :28:15.by the British taxpayers. It ran up the biggest corporate loss in
:28:15. > :28:19.British history. RBS: Inside The Bank That Ran Out Of Money is at 9
:28:19. > :28:21.o'clock tomorrow evening. To tennis, and Andy Murray has
:28:21. > :28:24.successfully defended his Shanghai Masters title by beating Spain's
:28:24. > :28:31.David Ferrer 7-5 6-4. He has completed an Asian triple after
:28:31. > :28:34.wins in Thailand and Japan. He's now world number three.
:28:34. > :28:37.Showers in the north west of the country will be come heavier and
:28:37. > :28:40.more frequent throughout the day, although there will be some sunny
:28:40. > :28:43.spells. Elsewhere it is going to be fairly cloudy, with one or two
:28:43. > :28:45.showers. Tonight, those showers in the north west will become quite
:28:45. > :28:48.blustery with winds touching gale force in places.
:28:48. > :28:58.That's it for now. Our next news bulletin is just after quarter past
:28:58. > :28:59.
:28:59. > :29:02.six this evening. Now it's back to Raymond.
:29:02. > :29:05.Thanks, Rob. They have dubbed themselves Team
:29:05. > :29:08.Scotland. The latest Labour reshuffle has seen 13 of the
:29:08. > :29:11.party's Scottish MPs made spokesmen or women on a variety of subjects
:29:11. > :29:14.from climate change to benefits. But what will they actually stand
:29:14. > :29:16.for? The party's chief strategist Douglas Alexander has called on his
:29:16. > :29:20.colleagues to find a story which reconnects with the Scottish people.
:29:20. > :29:23.He also pointed out only one in eight Scots voted for Labour in
:29:23. > :29:33.May's Holyrood election. So they seem to be a party in search of a
:29:33. > :29:41.
:29:41. > :29:51.vision, but what vision? Christine Labour has taken significant steps
:29:51. > :29:58.
:29:58. > :30:04.this week to help of the electoral recovery north of Scotland. Our job
:30:04. > :30:09.is to be a better expression of a politics of social justice and that
:30:09. > :30:18.sense of possibility. North of the border, after giving a prang speech
:30:18. > :30:28.on where the party went franc -- a franc speech on where the party
:30:28. > :30:32.went wrong in May, a new vision was unveiled. But a former First
:30:32. > :30:36.Minister warns of critical obstacles of the Labour Party must
:30:36. > :30:43.overcome before its members are capable of working together to
:30:43. > :30:46.produce the new vision necessary for recovery. Holyrood and
:30:46. > :30:50.Westminster must have equal status and that is not happening. There
:30:50. > :30:56.are too many tensions, too many people still at Westminster who
:30:56. > :31:04.want to lecture those at Edinburgh. We have got to start singing off
:31:04. > :31:10.the same hymn sheet. The success of the SNP is that there has a small
:31:10. > :31:15.number working closely together. are not articulating clearly the
:31:15. > :31:24.core values they claim to stand for, according to one commentator.
:31:24. > :31:28.us what a more equal Scotland will look like. Talk about life chances,
:31:28. > :31:33.about the good things you have done and not done. That agenda is
:31:33. > :31:42.something Labour have never fleshed out in the 12 years of the Scottish
:31:42. > :31:47.Parliament. Some politicians have tried, but there has never been one
:31:47. > :31:55.of mantra. A of the Labour Party can overcome its internal
:31:55. > :31:59.differences, Henry McLeish says his top priority should come up with a
:31:59. > :32:05.credible alternative but to independence. We have to look at
:32:05. > :32:11.the issue of the independence referendum. Not just to oppose that
:32:11. > :32:17.and have a unionist Alliance, but to have an alternative. For me, it
:32:17. > :32:22.could be Devolution Max. But come the party deliver these
:32:22. > :32:30.alternatives and time for an independence referendum and
:32:30. > :32:38.outmanoeuvre the SNP to return to I am joined now by the newly
:32:38. > :32:44.promoted Shadow Scottish Secretary, Margaret Curran. Congratulations on
:32:44. > :32:49.your promotion. What was a job description you were given?
:32:49. > :32:59.priority is about the future of Scotland. Henry McLeish had a point
:32:59. > :33:01.
:33:01. > :33:07.when he said that me -- that any need unity, parity with Westminster.
:33:07. > :33:15.Our priority is the people of Scotland. Talk about the lessons.
:33:15. > :33:25.You talk about parity between MPs and MSPs. As a former MSP, there
:33:25. > :33:28.was undoubtedly tensions. It is sometimes at the nature of change.
:33:28. > :33:34.But looking forward, there is unity of purpose. We have learned a lot
:33:34. > :33:42.of lessons. Westminster has a deep understanding and commitment to
:33:42. > :33:47.Holyrood. But in the Westminster team, we have a very strong group
:33:48. > :33:53.of talented MPs, your MPs with new ideas and the new energy who want
:33:53. > :33:56.to co-ordinate and focus that in the best interest of Scotland.
:33:56. > :34:03.There will be at some point and new leader of the Labour Party in
:34:03. > :34:10.Scotland, what will be your relationship with whoever that is?
:34:10. > :34:17.I know them well, so I am sure it will be a good relationship. They
:34:17. > :34:23.will be directing policy in Scotland. Where it is a reserved
:34:23. > :34:27.issue. I can guarantee you that when you focus on the people that
:34:27. > :34:32.represent you and when you focus on Scotland, and we have a lot of
:34:32. > :34:36.thinking to do about the future of Scotland, then it we will gel.
:34:36. > :34:46.will that work on policies like higher education for the Labour
:34:46. > :34:53.
:34:53. > :35:02.Party in Westminster will have one due -- one opinion. We have been
:35:03. > :35:06.living with death of policies for many years. -- a different policies.
:35:06. > :35:10.If you are a voter, you are hearing one message across the United
:35:10. > :35:15.Kingdom, a separate message in Scotland and your perception might
:35:15. > :35:25.be that you are a divided party, you do not have a common purpose.
:35:25. > :35:32.do not think that is true. We are a variety of nations with different
:35:32. > :35:37.government. We have a devolved nations addressing their own issues.
:35:37. > :35:41.Scottish education has always been different from English education.
:35:41. > :35:46.This is just perhaps a more dramatic version of that. But the
:35:46. > :35:50.Labour Party is a big party, we are a big movement of the big
:35:50. > :35:52.challenges and we can accommodate back quite easily. Is it just the
:35:52. > :35:56.Labour Party in Scotland which seems to be struggling to tell
:35:56. > :36:05.voters a story which will attract them, or the Labour Party across
:36:05. > :36:10.the UK? There are lessons to try and understand the big challenges
:36:10. > :36:14.in the United Kingdom. The biggest challenge that Scotland faces is
:36:14. > :36:19.the economic challenge that is taking across the world. We had
:36:19. > :36:23.80,000 young people that are unemployed. That is a major change.
:36:23. > :36:29.I think that some of the thinking that Ed Miliband is doing is very
:36:29. > :36:33.interesting. We have to change in Scotland to adapt to the changes.
:36:33. > :36:38.People in Scotland to talk about changing the party, coming up with
:36:38. > :36:43.different policies, but we have no details. What has Labour stand for
:36:43. > :36:49.now? The big challenge facing Labour in the future, what Douglas
:36:49. > :36:59.was saying the other night is very interesting, it is the big economic
:36:59. > :37:03.changes that we are facing. We have to face that enormous at this
:37:03. > :37:09.location -- dislocation. Devolution is about that redistribution of
:37:09. > :37:17.power. It is about empowering people. We have not talked enough
:37:17. > :37:23.about that. So give us a policy. will not give you a list of
:37:23. > :37:31.policies. One that would do. will challenge on of employment in
:37:31. > :37:37.Scotland. When we face economic dislocation, we will make sure that
:37:37. > :37:40.we fulfil Labour's historic mission. When a Europe of the survey
:37:40. > :37:50.published today, people trust the Scottish government more than their
:37:50. > :37:52.
:37:52. > :37:56.UK government. That is as a result of what the SNP has done. When you
:37:56. > :38:02.look at that survey, over many years, when devolution could first
:38:02. > :38:12.given, people welcome that very strongly. I think the service part
:38:12. > :38:12.
:38:12. > :38:21.of a bigger story. There are possibly two questions want
:38:21. > :38:26.independence. -- on independence. We have got a lot of deep thinking
:38:26. > :38:30.to do and I want to be part of that regeneration of the party.
:38:30. > :38:36.Developing policies for the future. We need to make sure that we don't
:38:36. > :38:45.just get into a straitjacket. The questions in Scotland are too big
:38:45. > :38:48.for that. My team in the UK will be contributing to that bigger debate
:38:48. > :38:58.is that we need to have about the big challenges Scotland face rather
:38:58. > :39:00.
:39:00. > :39:05.than talking about this -- about the powers of the Scottish
:39:05. > :39:11.government. We need to talk about demographic change, economic change.
:39:11. > :39:15.That is a conversation we need to have her. Thank you very much
:39:15. > :39:18.indeed for your time. The Scottish National Party will
:39:18. > :39:20.gather in Inverness later this week to celebrate their election victory,
:39:20. > :39:24.but also to discuss how they can win the upcoming independence
:39:24. > :39:27.referendum. But how many questions will voters be asked to answer? A
:39:27. > :39:30.simple yes or no to independence, or a second option which would keep
:39:30. > :39:40.the union but back greater powers for Holyrood - so-called Devolution
:39:40. > :39:41.
:39:41. > :39:46.Remember this question on the last time Scotland was asked to vote in
:39:46. > :39:50.rare referendum on palace was back in 1997. People were asked if they
:39:50. > :39:59.wanted a Scottish Parliament. As the results came in, it was clear
:39:59. > :40:08.that the answer was an overwhelming "yes". The votes cast for "yes",
:40:08. > :40:13.18,790. It represents 80%. there was also a second question.
:40:13. > :40:23.The votes cast I agree that a Scottish Parliament should have
:40:23. > :40:24.
:40:24. > :40:30.tax-varying powers, up 16,112. Representing 68.7 % of the ballot
:40:30. > :40:35.box. Now the people are to be asked again about Scotland's
:40:35. > :40:39.constitutional future, and again, they could be two questions. This
:40:39. > :40:44.is what the last minority SNP Government proposed. First, a
:40:44. > :40:48.greater powers ballot. The Scottish Parliament would, with certain
:40:48. > :40:52.exceptions, be responsible for all laws, taxes and duties in Scotland.
:40:52. > :40:56.The exceptions, which would continue to be the responsibility
:40:56. > :40:59.of the United Kingdom Parliament, our defence and foreign affairs,
:40:59. > :41:09.financial regulation, monetary policy and the currency. Do you
:41:09. > :41:21.
:41:21. > :41:24.agree? The second question would But since these proposals were
:41:24. > :41:28.published, there has been an election and Alex Salmond has a new
:41:28. > :41:34.majority Government. He is yet to rule on how many questions he
:41:34. > :41:38.currently prefers. If there is a third option, more powers, then the
:41:38. > :41:41.likelihood is that that would win, or at least that Scotland would
:41:41. > :41:45.vote for either independence or more powers, and so the SNP could
:41:45. > :41:49.come away with at least gaining something from the referendum. It
:41:49. > :41:55.is an insurance policy for the SNP. But that insures policy raises the
:41:55. > :42:01.prospect of some conflict campaigning. The SNP are during the
:42:01. > :42:08."yes" "yes", others are doing "no" "no", and others St "yes" to more
:42:08. > :42:13.powers and "no" to independence. But he would those others be?
:42:13. > :42:16.majority of people, I think many people who vote for the SNP, would
:42:16. > :42:20.vote for increased devolution but not outright independence. Many
:42:20. > :42:28.people voting for the Labour Party and probably the other parties, too,
:42:28. > :42:32.would feel some of it. So I think that no, Yes campaign may not win.
:42:32. > :42:37.But people would have to know exactly what they were voting for.
:42:37. > :42:41.The last Holyrood referendum had cross-party support. That would not
:42:41. > :42:46.happen this time. On the constitution, Scotland's politics
:42:46. > :42:49.remains deeply divided. I am joined now by Ian Davidson, chair of the
:42:49. > :42:56.Scottish Affairs Committee at Westminster, who has just announced
:42:56. > :43:00.two inquiries into he independence referendum. Also the SNP's Derek
:43:00. > :43:05.Mackay, Cook represents the backbenchers at Holyrood. Alex
:43:05. > :43:07.Salmond hinted earlier in the week he would have a second question,
:43:07. > :43:11.one on for fiscal autonomy or Devolution Max, one of the other
:43:11. > :43:15.names for it. That will happen, Bridget? I think the Government
:43:15. > :43:19.remains open-minded on the questions that will be put to
:43:19. > :43:23.Scotland. That will be outlined over the coming period but if there
:43:23. > :43:29.are multiple questions, what will be clear is that we have a very
:43:29. > :43:34.positive case for both more powers for the Scottish Government or
:43:34. > :43:36.independence. But we will be aiming to win the independence. It is only
:43:36. > :43:40.fair that people know there will be a question on independence, so it
:43:40. > :43:43.is only fair that you said as much time as possible for people to know
:43:43. > :43:47.there will be a second question, in case there are those areas
:43:47. > :43:52.campaigns. How much time will you give people before you announce
:43:52. > :43:56.what there will be for a second question, and if there will be one?
:43:56. > :44:00.The First Minister said there would be the referendum in the second
:44:00. > :44:08.part of the parliamentary term. The Scottish people have given us a
:44:08. > :44:13.mandate for that. There will be a - - plenty of time. There will be a
:44:13. > :44:16.proper process to ensure that Scotland's voice is probably ahead
:44:16. > :44:19.and that the polls that we have seen today show that both
:44:19. > :44:24.independence is very popular and people think that power is rightly
:44:24. > :44:28.held in Holyrood, the most relevant parliament in dealing with a
:44:28. > :44:34.Scotland's day-to-day concerns. Davidson, you have watched these
:44:34. > :44:41.two inquiries, or your committee has. By, or when this is an issue
:44:41. > :44:44.that will be dealt with at Holyrood? -- why? It is much better
:44:44. > :44:48.we have separation achieved amicably and that will have to be
:44:48. > :44:54.done with the UK and Scotland and all of us, whichever the retake,
:44:54. > :44:59.will want the process to have been as amicable and settled as possible.
:44:59. > :45:03.That is why. There are two points we want to pursue which we do not
:45:03. > :45:10.believe are being pursued adequate. How a separation referendum is
:45:10. > :45:13.actually going to be run. It is clear that at the moment legal
:45:13. > :45:17.representation for constitutional matters lies with Westminster. That
:45:17. > :45:21.was decided by the Scottish people when they voted in the referendum.
:45:21. > :45:25.Wait. That was is guided by the Scottish people when they voted in
:45:25. > :45:29.the referendum. -- that was decided. But things have moved on and it is
:45:29. > :45:31.clear we are going to have a referendum of some sort. For the
:45:31. > :45:35.second thing we will pursue is that if we are going to have separation,
:45:35. > :45:39.people have got to know what they are averaging about. Michael Moore
:45:40. > :45:43.produced a list of half a dozen items he Bix need to be clarified.
:45:43. > :45:48.We are asking people in Scotland what additional issues they need to
:45:48. > :45:54.have clarified. For example... Let's just take that first point.
:45:54. > :45:57.Which is that it would be an advisory referendum. Westminster
:45:57. > :46:02.are hardly going to turn around, having had a referendum in Scotland,
:46:02. > :46:06.and say, tell you what, we do not care what you think. Why should a
:46:06. > :46:16.referendum simply be advisory? Why don't we take the view that it will
:46:16. > :46:17.
:46:17. > :46:24.be binding, but Westminster accepts it is a binding referendum? One at
:46:24. > :46:28.a time. It is important that if we are moving to separation we do it
:46:28. > :46:31.amicably. I would have thought that having both Westminster and the
:46:31. > :46:40.Scottish Government clear that it will be a fair referendum with a
:46:40. > :46:44.fair question, then that is the best way forward. Do you think that
:46:44. > :46:51.they are trying to park their tanks on your lawn? All the parties in
:46:51. > :46:54.Westminster are all over the place. Scott learned -- the Scottish
:46:54. > :46:58.National Party has a mandate to hold this referendum. The Scottish
:46:58. > :47:08.Affairs Committee, it is absolutely irrelevant, it is a sideshow, it is
:47:08. > :47:12.not a committee made up of Scottish MPs. As we approach... As we
:47:12. > :47:16.approach the referendum, there has to be a prospectus that will
:47:16. > :47:20.outline what independence and the other choices would mean. It is the
:47:20. > :47:25.status quo. But in terms of Mr Davidson's chairmanship of the
:47:25. > :47:31.committee, I do not think he has too much credibility on harmonious
:47:31. > :47:37.discussion. Mr Davidson has referred to the SNP as neo-fascists.
:47:37. > :47:41.Unacceptable language on what should be a very good debate on the
:47:41. > :47:47.future of the country. When the country decided to do this it was
:47:47. > :47:52.unanimous. There was not a single vote against. Representatives of
:47:52. > :47:58.all political parties in Scotland were in agreement. What exactly is
:47:58. > :48:03.the relevant Sardar you are going to ask questions in this inquiry,
:48:03. > :48:07.Ian Davidson. You have taught about the six points, or what other boys
:48:07. > :48:11.would you like clarified? The whole point of a qualification is that we
:48:11. > :48:16.are asking the people of Scotland to tell us what they want clarified.
:48:16. > :48:21.As a constituency MP I want to see what is going to happen to the
:48:21. > :48:26.shipyards clarified. Well, we can't cover everything, so... We cannot
:48:26. > :48:29.even get the language in a constructive tone. It is not
:48:29. > :48:34.separation, it is independence, it is perfectly normal around the
:48:34. > :48:42.world, so why the pejorative language? The Poles do suggest that
:48:42. > :48:45.independence is more popular than the alternatives. -- Poles. It
:48:45. > :48:50.appears it is Mr Davidson who's out of step with the people of Scotland
:48:50. > :48:53.and his own voters. Derek Mackay it seems to be making quite a good
:48:53. > :48:57.point, that Labour are not only losing the argument in Scotland but
:48:57. > :49:01.in the UK? That is why we need a referendum on the question of
:49:01. > :49:05.separation and we accept that. There will now be a referendum on
:49:05. > :49:09.separation and what we are saying is that firstly, it has got to be
:49:10. > :49:17.run properly. Most fans, a snowdrift questions... This is
:49:17. > :49:23.ridiculous. There will be up an independent body -- are there will
:49:23. > :49:29.be an independent body... It will be a referendum of the highest
:49:29. > :49:35.standards. Quite a heated debate. When we can use Midge Ure language
:49:35. > :49:41.and described... -- Midge Ure language. Labour leadership, are
:49:41. > :49:44.you going to stand for any post? Yes, I will be standing as deputy
:49:44. > :49:48.leader. We had a meeting this morning and it was agreed that I
:49:48. > :49:52.would go forward. Thank you for your time this morning. When you
:49:52. > :50:00.think of big money-makers in the Scottish economy, what comes to
:50:00. > :50:04.mind? Foyle, whisky, tourism? Figures showed that more people are
:50:04. > :50:09.choosing to holiday here. The tourism industry generates �4
:50:09. > :50:12.billion a year and employs tens of thousands of people. But despite
:50:12. > :50:22.its economic importance, many you working the industry do not feel
:50:22. > :50:30.
:50:30. > :50:35.How to turn spectators into buyers, at this year's Scottish ski and
:50:35. > :50:41.outdoor show, will be a challenge but it is one the industry is
:50:41. > :50:48.taking on. New figures reveal between January and June 2011,
:50:48. > :50:52.domestic visits or staycations, to Scotland, rose by 6%. But there has
:50:52. > :50:57.been an a % decrease in overseas visits. That is compared to an
:50:57. > :51:02.increase of 7% across the UK. international visitors have not
:51:02. > :51:06.come in the amounts we wanted but they are a small part of our
:51:06. > :51:11.overall tourism market. And if the marketing expenditure is limited,
:51:11. > :51:15.you focus market expenditure on the bulk of your tourists, who come
:51:15. > :51:22.from domestic locations. So the big focus for us has got to beat
:51:22. > :51:29.England, the rest of Scotland. That is where we have the possibility to
:51:29. > :51:35.make money in a recession. This pub in Perthshire uses a website to
:51:35. > :51:40.promote itself but despite staycations, business is slow.
:51:40. > :51:45.has been a difficult year. We have not had much business at all from
:51:45. > :51:50.Visit Scotland. We put a lot into letting people know we are here. We
:51:50. > :51:54.try our hardest to work with other businesses in the tourism trade.
:51:54. > :51:59.One business they work with his Big Tree Campervans. The tourism
:51:59. > :52:03.industry generates �4 billion a year and the mobile phone business
:52:03. > :52:09.is part of that. The owner here believes his sector should receive
:52:09. > :52:14.more support to help increase turnover. My biggest fear is we
:52:14. > :52:17.forget some of the emerging markets, camper vans, motor homes,
:52:17. > :52:20.watersports and active leisure areas, and do not focus on them
:52:20. > :52:24.enough and really understand what makes those areas tick and do
:52:24. > :52:28.things with those to bring visitors into the country. In the winter
:52:28. > :52:33.months, Scottish cities can target the conference market and weekend
:52:33. > :52:42.breaks but rural areas struggle. If the tourism industry is to thrive,
:52:42. > :52:45.it needs to ensure that people who make staycations return. We have
:52:45. > :52:49.seen the beaches, which is great but some of the attractions have
:52:49. > :52:54.been closed. I would have loved to have had a bit more of the local
:52:54. > :52:59.fish. You can see that there is a lot of fish being farmed here and
:52:59. > :53:04.there but you cannot buy it. Scottish ski results will be hoping
:53:04. > :53:09.for a long, cold and snowy winter to draw in the crowds. The growth
:53:09. > :53:14.of the staycation is having an impact across the world. It is
:53:14. > :53:19.challenging but we definitely have a local market that was helping as
:53:19. > :53:25.well. Due to the general downturn, it is obvious that the tourism
:53:25. > :53:31.sector is what is suffering. They made more funds available for us to
:53:31. > :53:36.fight. With the 2012 Olympics approaching, Scotland must compete
:53:36. > :53:40.with London for its share of the market. The spotlight will be on
:53:40. > :53:45.the UK but London specifically, but it is on the rest of the UK. There
:53:45. > :53:52.is a lot of displacement that will take place within the UK, I eat
:53:52. > :53:59.people who would like to go to London but can't because the rooms
:53:59. > :54:06.are full. -- I mean people... the World Wide economy still wobbly,
:54:06. > :54:08.the challenge Scotland faces is to hold on to these staycation as and
:54:08. > :54:12.keep the international tourism on board.
:54:12. > :54:16.We have a couple of leading businessmen in the tourism industry,
:54:16. > :54:20.Robin Worsnop, chief executive of Rabbies Small Group Tours, and also
:54:20. > :54:26.the head of Edinburgh's Tourism Action Group, and the managing
:54:26. > :54:31.director of Crieff Hydro, Stephen Leckie, who is also the chair of
:54:31. > :54:35.the Scottish Tourism Forum. Stephen Leckie, give us an idea of how well
:54:35. > :54:40.Scotland has done in the last season. It seems the UK market is
:54:40. > :54:43.propping up the industry. The most recent statistics tell us that
:54:43. > :54:49.Scotland has performed very well this year and what am hearing is
:54:49. > :54:55.that in central Scotland, that is so. Up north and in rural areas it
:54:55. > :54:58.is a bit more tricky. In Crieff Hydro we are having a good year and
:54:58. > :55:03.that is after a significant investment in the last two years.
:55:03. > :55:08.Robin, things like fuel prices must have an impact on people travelling
:55:08. > :55:12.up, for example, from the south of England. Yes, it is definitely
:55:12. > :55:16.having an effect in the roar parts of the country. The central belt is
:55:16. > :55:19.doing well. I was surprised by the international figures that came out
:55:20. > :55:24.for the six months of the year because our experience has been
:55:24. > :55:29.completely the opposite of that and people I have been speaking to have
:55:29. > :55:34.been doing particularly well in this area. And we did not have the
:55:34. > :55:38.ash cloud disaster of April hitting us in 2011. We didn't have the
:55:38. > :55:42.sunshine either. I was very surprised to see these figures.
:55:42. > :55:45.What have you learned from these international tourists who come
:55:45. > :55:55.over here. What do they tell you about why they are choosing
:55:55. > :55:59.Scotland? I believe we have been a national competitive competitor
:55:59. > :56:06.since the Stirling devalued against the euro. Scotland has iconic
:56:06. > :56:11.assets. The Edinburgh festivals, the Highlands, the scenery. And the
:56:11. > :56:17.friendliness of the people here is a superb thing that visitors want
:56:17. > :56:20.to enjoy. Stephen Leckie, there seems to be some sense that lots of
:56:20. > :56:27.folk who work in the tourism industry think they do not get the
:56:28. > :56:34.attention they deserve. Is that your Gazette didn't -- perception?
:56:34. > :56:38.A joint this industry 30 years ago and even then there was this chap
:56:38. > :56:44.but tourism is one of the key drivers for economic growth in
:56:44. > :56:48.Scotland. Tourism has devolved and that is good news. We have a very
:56:48. > :56:51.able Visit Scotland marketing Scotland and that makes Scotland
:56:51. > :56:54.the envy of the rest of the world for having a large publicly-funded
:56:54. > :56:59.marketing body and then it is for the Private Business, people like
:56:59. > :57:04.me and Robin, to work that out and persuade people to come to Scotland.
:57:04. > :57:08.Her attitudes then changed to Visit Scotland, because for a long time
:57:08. > :57:14.the debate was that people who worked in the tourism sector did
:57:14. > :57:18.not feel it delivered for them? Has that changed? Perhaps there are
:57:18. > :57:27.some really high expectations of what Visit Scotland can achieve for
:57:27. > :57:32.the industry. In some terms it is measured at �4 billion. Other
:57:32. > :57:37.measurements are �11.5 billion. It cannot be expected to deliver
:57:37. > :57:41.everything for the industry itself. I believe that those who are doing
:57:41. > :57:46.well have invested heavily in their customer experience and in their
:57:46. > :57:50.product, and they are getting the word of mouth or what is commonly
:57:50. > :57:55.referred to as the world of mouth, driving their business forward
:57:55. > :57:59.today. Stephen Leckie, how do you hold on to these staycations,
:57:59. > :58:07.because the minute the economy goes up, people will think, I tell you
:58:07. > :58:10.what, I would rather go and see the sunshine? In Crieff Hydro, it is
:58:10. > :58:14.not just about giving customers the bed space and food but many other
:58:14. > :58:18.things in our result, persuading them that Crieff Hydro is the Eric
:58:18. > :58:23.Joyce in Scotland to keep coming back to. So is that focusing on
:58:23. > :58:27.service? It is about high quality, value for money, Investment back
:58:27. > :58:34.into the product and the staff, having Chris Tapp, happy staff, who
:58:34. > :58:37.want to look after our customers. - - having the good staff. A lot of
:58:37. > :58:42.people have complaints about service. They do, but I think that
:58:42. > :58:46.is often people with in Scotland who have a very high expectation.
:58:46. > :58:50.When you look at surveys for people who visit the country, they show