18/12/2015

:00:07. > :00:10.I'm Joanna Gosling, welcome to the programme.

:00:11. > :00:22.More than 130,000 people are recorded missing

:00:23. > :00:25.but what's happened to those left behind?

:00:26. > :00:29.Don't leave it too late on Sunday getting back.

:00:30. > :00:39.Nobody has seen or heard from him since.

:00:40. > :00:42.We'll hear from one woman who tells us the only way out

:00:43. > :00:47.She's now been reunited with her family.

:00:48. > :00:54.Plus warnings that so many prisoners are falling ill from "legal highs"

:00:55. > :00:56.that it is straining local ambulance services.

:00:57. > :00:59.We'll speak live to the chief inspector of prisons who tell us

:01:00. > :01:02.the abuse of psychoactive substances had turned them into the top

:01:03. > :01:15.The terror attacks in Paris left 130 people dead and the world in shock.

:01:16. > :01:23.Survivors tell of their experiences inside the Bataclan concert hall.

:01:24. > :01:32.I'm still wondering why he didn't trigger his detonator at this

:01:33. > :01:40.moment. If so, we would have all been killed.

:01:41. > :01:44.Welcome to the programme, we're on BBC 2 and the BBC

:01:45. > :01:49.As you'd expect we'll keep you across the latest breaking

:01:50. > :01:54.And we're keen to hear from you throughout the programme.

:01:55. > :01:57.Texts will be charged at the standard network rate.

:01:58. > :02:00.And of course you can watch the programme online wherever

:02:01. > :02:10.you are via the bbc news app or our website,

:02:11. > :02:13.by going to add topics and searching 'Victoria Derbyshire'.

:02:14. > :02:16.First this morning, there are more than 130,000 people now recorded

:02:17. > :02:19.as missing by police, according to new figures seen

:02:20. > :02:23.Most those who disappear will return home quickly,

:02:24. > :02:30.But a small proportion, around 1%, are still not found a year later.

:02:31. > :02:32.When someone disappears the first job of the police and other

:02:33. > :02:34.authorities is to make sure they're safe.

:02:35. > :02:43.It's thought there are 15,000 families in the UK

:02:44. > :02:46.who are still trying to find their loved ones more

:02:47. > :02:47.than 12 months after they first vanished.

:02:48. > :02:49.Jim Reed has been speaking to some of them.

:02:50. > :02:54.Every two minutes, someone is recorded missing.

:02:55. > :03:03.95% are found safe and well within 48 hours.

:03:04. > :03:08.But around 2500 people each year are still missing 12 months later.

:03:09. > :03:16.He said "I'm going to mates at Mile End for the weekend"

:03:17. > :03:19.and he said he would be back on Sunday because he has

:03:20. > :03:34.On Thursday evening, the 8th of April...

:03:35. > :03:45."Don't leave it too late on Sunday getting back."

:03:46. > :03:51.No-one has seen or heard from him since.

:03:52. > :04:00.Five years ago, Matthew Green, on the right, vanished from his home

:04:01. > :04:06.As far as his parents know, he wasn't in any trouble

:04:07. > :04:12.His bedroom hasn't been touched since that day.

:04:13. > :04:16.On Wednesday when I went to the police station,

:04:17. > :04:23.I felt stupid, for want of a better word.

:04:24. > :04:29.I thought, he's 26 and I'm coming here to report him missing.

:04:30. > :04:32.I don't know if I'm doing right or wrong, or if he is missing,

:04:33. > :04:39.He hasn't been in contact since last Friday.

:04:40. > :04:45.Which is totally out of the ordinary.

:04:46. > :04:48.And then they wanted to come to the house to look at his room

:04:49. > :04:51.and see if there was anything that might show up.

:04:52. > :04:58.That was totally unusual because at that time,

:04:59. > :05:02.it was like this all the time, it was super glued to his ears.

:05:03. > :05:05.He would never, ever leave his phone.

:05:06. > :05:07.That's when the alarm bells started ringing,

:05:08. > :05:14.Matthew didn't just leave his phone behind, he took his passport,

:05:15. > :05:19.birth certificate and ?1,700 in cash he had been saving.

:05:20. > :05:23.His parents have spent five years following every lead.

:05:24. > :05:26.The last five and a half years have been hell,

:05:27. > :05:33.Quite a few people have said to me that I'm a strong person

:05:34. > :05:40.You don't see me when I'm in the bathroom myself

:05:41. > :05:52.And then you continue, you just carry on.

:05:53. > :05:56.I mean, I have done 30 years plus in the rescue service

:05:57. > :06:00.and I have resolved a lot of different problems

:06:01. > :06:03.for different families, but the hardest thing that I feel,

:06:04. > :06:11.At the end of the day, I look at it and say,

:06:12. > :06:18.I've done it for all of these other people.

:06:19. > :06:21.I'm saying, I'm sorry, girl, I don't know what the answer

:06:22. > :06:30.I can't wave a magic wand and make everything better.

:06:31. > :06:36.Because it won't go away until we find him.

:06:37. > :06:40.If someone dies in traumatic circumstances there is support

:06:41. > :06:43.for the family and however hard, there is a resolution.

:06:44. > :06:46.The families of the missing don't always get the same attention

:06:47. > :06:50.from the media, local authorities, or the police.

:06:51. > :06:55.Certainly the early days it's all about getting the message out,

:06:56. > :07:00.getting the missing person back as quickly as possible.

:07:01. > :07:04.Families in this situation for sadly months, years later,

:07:05. > :07:07.they will say to us that waiting and not knowing is like some kind

:07:08. > :07:15.Many families would say to us, how can I go out and go on holiday,

:07:16. > :07:17.how can I move house, even years later,

:07:18. > :07:24.In a handful of cases there is no resolution,

:07:25. > :07:36.She didn't restrictions, she didn't like being told

:07:37. > :07:40.what to do so when dad said, you have to be in by a certain time,

:07:41. > :07:44.Mary Flanagan is the oldest missing person case in the history

:07:45. > :07:48.She left home aged 16 on New Year's Eve, 1959

:07:49. > :07:58.She worked here at the giant Tate Lyle sugar refinery in the east end

:07:59. > :08:01.of London and told her family she was going to a party that night.

:08:02. > :08:05.The next morning when mum got up, she realised that Mary

:08:06. > :08:11.So they went to the firm and when they got there,

:08:12. > :08:14.they had the shock of their life, she hadn't been to work

:08:15. > :08:17.Her sister Brenda was just eight years old at the time.

:08:18. > :08:20.Back then there was no DNA testing or phone records.

:08:21. > :08:24.Mary had a boyfriend, a man called Tom, but more than half

:08:25. > :08:30.a century later his whereabouts and even his surname are lost.

:08:31. > :08:33.The thing that comes to our minds, siblings, I'm sure it was in mum

:08:34. > :08:41.That would have been the worst thing, at 16,

:08:42. > :08:42.to say that she's pregnant.

:08:43. > :08:45.Dad would have hit the roof but he would have calmed down

:08:46. > :08:50.What were your parents going through around that time?

:08:51. > :08:52.Hell, I don't know how else to explain it.

:08:53. > :09:01.We was young and we wanted to talk, she was our sister.

:09:02. > :09:04.We knew we had a sister missing, even though she was young.

:09:05. > :09:09.Something in my heart is telling me that she's there,

:09:10. > :09:14.we need to let her know we want her in our lives.

:09:15. > :09:16.In the '80s and again more recently, police searched

:09:17. > :09:24.In 2013 when she would, or could have turned 70,

:09:25. > :09:28.Posters were printed and newspaper articles written,

:09:29. > :09:36.It is still raw, especially at special times of the year.

:09:37. > :09:43.Time is getting on, we are getting older, you know.

:09:44. > :09:51.Something has to happen before it's too late for any of us.

:09:52. > :09:54.Mary Flanagan may be unique but there are thousands of other

:09:55. > :10:00.people missing in the UK for a year or more.

:10:01. > :10:03.Every one of those cases is life changing, not just for the person

:10:04. > :10:10.who disappeared but for the families left behind.

:10:11. > :10:12.You can watch that film again on our programme page,

:10:13. > :10:17.Later we'll be talking to one woman who said she vanished in an attempt

:10:18. > :10:26.Thanks for joining us today, still to come.

:10:27. > :10:29.The use of legal highs in prisons is said to be out of control

:10:30. > :10:33.We'll have the details and find out why the authorities seem powerless

:10:34. > :10:42.Some of the survivors of the shootings at the Bataclan

:10:43. > :10:44.concert hall in Paris relive their memories of that

:10:45. > :10:55.David Cameron has said a pathway has been created to help Britain secure

:10:56. > :10:57.a deal to renegotiate its relationship with

:10:58. > :11:02.He said talks at the EU summit in Brussels last night made

:11:03. > :11:05.progress, but it would be "tough" to reach agreement at the next

:11:06. > :11:12.We have taken a big step forward for a better deal for Britain,

:11:13. > :11:27.but there is still a lot of hard work to be done

:11:28. > :11:31.The energy regulator, Ofgem, has fined Npower a record

:11:32. > :11:33.?26 million for failures in the way it billed customers

:11:34. > :11:36.The money will be paid to the worst-hit customers

:11:37. > :11:44.Production at Britain's last deep coal mine will end at lunchtime

:11:45. > :11:46.today, with 450 people set to lose their jobs.

:11:47. > :11:48.UK Coal, which owns Kellingley Colliery in North Yorkshire,

:11:49. > :11:50.blames competition from cheap coal imports.

:11:51. > :12:00.The National Union of Mineworkers has described it as a sad day.

:12:01. > :12:03.Prison inspectors have warned that the use of so-called "legal

:12:04. > :12:05.highs" is the biggest threat to safety and security in jails.

:12:06. > :12:07.The chief inspector for England and Wales, Nick Hardwick,

:12:08. > :12:10.who's about to leave his post, has criticised the government

:12:11. > :12:21.for being slow to tackle the problem.

:12:22. > :12:24.Pope Francis is reported to have recognised a second miracle

:12:25. > :12:27.attributed to Mother Teresa, clearing the way for the nun to be

:12:28. > :12:30.A Catholic newspaper said the miracle involved

:12:31. > :12:32.the inexplicable healing of a Brazilian man with

:12:33. > :12:35.Mother Teresa was beatified, the first step towards sainthood,

:12:36. > :12:40.Let's catch up with all the sport now and join Hugh, who has

:12:41. > :12:52.the latest on Jose Mourinho's sacking by Chelsea.

:12:53. > :13:06.sport is dominated by the sacking of Jose Mourinho from Chelsea, just

:13:07. > :13:10.seven months after leading the club to the Premier League title. They

:13:11. > :13:13.have lost nine of their 16 games this season and are sitting just one

:13:14. > :13:17.point above the relegation zone. Last season's heroics were not

:13:18. > :13:27.enough to save Mourinho. His second spell in charge and he has been

:13:28. > :13:31.sacked again. Michael said that the situation was down to a powerful

:13:32. > :13:36.discord between the manager and players. We will have more on the

:13:37. > :13:41.fallout after 10am. And at Fifa as Michel Platini has his case heard by

:13:42. > :13:46.the ethics committee today. He won't be attending, saying the result has

:13:47. > :13:51.been predestined. And eight serious fall for the basketball star Labuan

:13:52. > :13:55.James. He was fine but the wife of Jason Day came off worst -- le Bron

:13:56. > :14:05.James. We're taking a break for Christmas

:14:06. > :14:08.and this is our last programme This morning we're going to bring

:14:09. > :14:11.you some of our highlights from the past eight months

:14:12. > :14:15.since we first went on air in April. On our first programme we looked

:14:16. > :14:17.at the growing number of children aged ten and under

:14:18. > :14:20.who have been referred to NHS support services to help deal

:14:21. > :14:22.with transgender feelings. The figure has more than quadrupled

:14:23. > :14:24.in the last six years. In particular, we head the story

:14:25. > :14:27.of Lily, one of the youngest transgender children in the UK,

:14:28. > :14:30.with permission from her parents Now I'm living as a girl,

:14:31. > :14:57.I feel much better. Would you be able to draw me

:14:58. > :15:00.a picture of how you look, Can you remember when you were being

:15:01. > :15:15.treated as a boy, why you wanted I wanted to because I wanted to just

:15:16. > :15:26.see how it looked and see if anyone Why were you so sure that

:15:27. > :15:36.you would be happier Because I'm sort of am

:15:37. > :15:48.a girl, I like girl stuff. Can you remember what you were

:15:49. > :15:51.thinking, what you felt like when you were wearing boys

:15:52. > :15:53.clothes when you were younger? When I started wearing

:15:54. > :16:01.girls' clothes to school, I have girl trousers,

:16:02. > :16:11.a girl cardigan, a girl Tell me about school,

:16:12. > :16:17.what was the day They had footballers and fairies,

:16:18. > :16:22.I was a fairy and my friend Can you tell me about

:16:23. > :16:25.the outfit you wore? What else, is there more stuff

:16:26. > :16:50.here that you wore on that day? Do you think as you grow up a bit

:16:51. > :17:18.you might change your mind? Because I will just have girl

:17:19. > :17:30.clothing and never forget about anything because girl things

:17:31. > :17:32.are all over my room and I have a bunch

:17:33. > :17:34.of Hello Kitty things. Can you imagine what it would be

:17:35. > :17:46.like if you were living as a boy? I suppose what I mean is,

:17:47. > :17:53.if you were not allowed to play with girl stuff and wear girl

:17:54. > :17:56.clothes, if everyone around I would be really upset

:17:57. > :18:02.and I would tell my mummy and daddy and see if they say yes

:18:03. > :18:05.or no and if they say no, Now I'm living sort of as a girl,

:18:06. > :18:17.I feel much better. As soon as Lily could talk,

:18:18. > :18:27.she came into my room, I had a dress on and she said,

:18:28. > :18:32.mummy, can I wear one Just so excited about

:18:33. > :18:40.earrings and dresses. She was very preoccupied

:18:41. > :18:42.with gender which, for a three-year-old,

:18:43. > :18:46.this was unusual. I guess at that age,

:18:47. > :18:49.it's quite cute and you think well, they'll grow out of it,

:18:50. > :18:52.or maybe they will grow up to be You have two boys, one

:18:53. > :19:02.of them is older than Lily. Presumably you brought them both up

:19:03. > :19:05.in pretty much the same way? Yeah, my eldest son just did

:19:06. > :19:07.everything you expected, he loved cars and tractors

:19:08. > :19:12.and diggers and dinosaurs. You have a second and you think

:19:13. > :19:16.they'll be the same but they just We are on the same page with how

:19:17. > :19:27.we think we should go forwards and how we should support Lily,

:19:28. > :19:32.which I know is great because I know families where that hasn't been

:19:33. > :19:34.the case and it's What about the wider family,

:19:35. > :19:42.your parents, Lily's grandparents? Yes, I think the wider family have

:19:43. > :19:46.found it harder to understand and it Is there an element that you have

:19:47. > :19:55.indulged your child I'm sure some of them

:19:56. > :20:00.will see it like that, yeah. They will think that we should

:20:01. > :20:06.have tried harder. Some may think that the child

:20:07. > :20:09.is six, it is bound to be a phase, We thought that, I guess,

:20:10. > :20:16.to start with. But this has been going on since

:20:17. > :20:19.she first started talking. There's no point trying to force

:20:20. > :20:22.them to be someone they aren't, you have to accept

:20:23. > :20:28.them and support them. And throughout Christmas

:20:29. > :20:30.watch our for special programmes from Victoria looking

:20:31. > :20:32.back at our exclusive You can see the first part of that

:20:33. > :20:39.on the BBC News Channel on Monday Next a warning this morning

:20:40. > :20:44.that the use of so-called legal highs in jails has become

:20:45. > :20:47.so widespread that ambulance The chief inspector of prisons,

:20:48. > :20:50.Nick Hardwick, who's about to leave his post,

:20:51. > :20:54.has raised the alarm over substances like Mamba and Spice

:20:55. > :21:00.which are chemically designed He says it's the most serious threat

:21:01. > :21:04.to security in prisons The Prison Service says

:21:05. > :21:08.it is using a range of robust We can speak to Nick Hardwick

:21:09. > :21:15.now and Steve Gillan, who is the general secretary

:21:16. > :21:17.of the Prison Officers' Association. We can also speak to

:21:18. > :21:20.Dr Hazel Torrance, who's a toxicologist at

:21:21. > :21:29.Glasgow University. Steve, there has been an incident

:21:30. > :21:36.overnight with prison officers taken into hospital. Indeed their house. I

:21:37. > :21:42.have not had time to digests the Chief Inspector's report on the

:21:43. > :21:45.substances, but what I can say is at Durham prison, yesterday, three

:21:46. > :21:51.prison officers were taken to hospital, suffering from the effects

:21:52. > :21:57.of MPS, just by breathing it in. They were kept to six hours, I

:21:58. > :22:03.understand, in hospital, for observations, because their heart

:22:04. > :22:07.rate was up and it was causing problems. Is this the first time

:22:08. > :22:12.prison officers have been affected? I do not think so but the

:22:13. > :22:16.information I have is it has happened at Durham in the past

:22:17. > :22:20.couple of weeks and also at other prisons. There is not enough is

:22:21. > :22:25.known about what is coming into prisons but I agree with what I have

:22:26. > :22:30.read of this report there is a massive security implication for

:22:31. > :22:33.prisons. How would you assess it? You have said the issues are so

:22:34. > :22:41.great it is depleting ambulance resources. It is a serious threat.

:22:42. > :22:48.Because each batch is different and people don't know what they are

:22:49. > :22:54.taking... 19 prisoners have died, we think, from taking Spice. The

:22:55. > :23:01.trading in prison causes debt, which leads to violence against staff and

:23:02. > :23:05.prisoners. Some of the debt is forced on prisoners'

:23:06. > :23:08.prisoners. Some of the debt is community. My thought is organised

:23:09. > :23:12.crime is getting behind the supply and said the profits that can be

:23:13. > :23:16.made from this go back to feed crime in the community, so it is not just

:23:17. > :23:22.a problem for prisons, it is spreading to the community. How on

:23:23. > :23:27.earth is this happening? Prisons should be the most secure

:23:28. > :23:31.environment in the country. It should not be happening and it needs

:23:32. > :23:35.to be stopped. Drugs get into prisons in a lot of different ways.

:23:36. > :23:39.If you have a big training prison with a long perimeter, it tends to

:23:40. > :23:44.come in over the wall. People will throw it over, sometimes using

:23:45. > :23:49.catapults, putting it in tennis balls. In a local prison, where

:23:50. > :23:54.prisoners go in and out to court, we have instances of prisoners getting

:23:55. > :23:59.themselves recalled to prison with legal highs in their body cavities,

:24:00. > :24:04.which they can then sell for large amounts of money and collect the

:24:05. > :24:08.money when they come out, and sometimes staff are involved,

:24:09. > :24:12.visitors are involved. You can spray legal highs on paper and sent a

:24:13. > :24:16.letter in pregnant to do with it which you can bowl and smoke as a

:24:17. > :24:26.cigarette. It is difficult to stop. Who is failing here? They have not

:24:27. > :24:35.had an effective testing mechanism. If prisoners are under the

:24:36. > :24:39.influence... They will be punished and disciplined for that. They will

:24:40. > :24:43.be sanctioned. But if people take it... Most of it is undetected

:24:44. > :24:48.because people will take it at night, take delivery and smoke it at

:24:49. > :24:53.night in their prison cell and if it does not make them ill, it would be

:24:54. > :24:59.difficult to find out what is going on. Normally what happens, there is

:25:00. > :25:04.an effective test. They do random tests on prisoners so you can tell

:25:05. > :25:09.if they are taking things they shouldn't. The problem is up to now

:25:10. > :25:12.there is no effective test for legal highs. There are tests being

:25:13. > :25:18.developed, but they are behind the game on this. Our prison officers

:25:19. > :25:24.being lax in trying to deal with this? I think the prison service has

:25:25. > :25:27.been lax in not keeping methods are up-to-date and it is putting

:25:28. > :25:33.prisoners and staff at risk with violence that the MPS drugs are

:25:34. > :25:41.having, it is a massive increase over the past year. 37% increase on

:25:42. > :25:46.violence. You put it down to the drugs? Absolutely. In relation to

:25:47. > :25:51.the drugs, prisoners have been taken to hospital because they are out of

:25:52. > :25:59.control with these drugs. And because they cannot be detected, I

:26:00. > :26:03.am worried about the staff, the health and safety of prison officers

:26:04. > :26:07.breathing in fumes, coming into contact with these drugs, that

:26:08. > :26:13.nobody knows a lot about. The difficulty is it is making prisons

:26:14. > :26:17.more violent, it is making the health and safety of prison

:26:18. > :26:23.officers, putting that to the test. I think Nick is right. I believe the

:26:24. > :26:29.prison service need to get tougher on this. We need more staff, Nick

:26:30. > :26:34.mentioned perimeters, there is not enough being done. Prison officers

:26:35. > :26:38.have been cut by 30% in the past five years. Numbers have decreased

:26:39. > :26:45.and it makes prisons on stable. We can bring in our forensic toxicology

:26:46. > :26:49.expert. Tell us more about these drugs. We hear about the impact of

:26:50. > :26:54.them not just on prisoners but people around them. If prison

:26:55. > :26:56.officers are going to hospital having inhaled something like this

:26:57. > :27:04.from a distance, how potent are they? The short answer is we do not

:27:05. > :27:12.know. They are variable. Everybody has an individual effect it to them.

:27:13. > :27:18.There is such an unknown in everything surrounding these drugs

:27:19. > :27:23.in prison. It is not just inhalation of these drugs, but officers who

:27:24. > :27:26.have to deal with these people who are very violent, hallucinating, it

:27:27. > :27:32.is not an easy situation to deal with. Would you say the effects are

:27:33. > :27:41.worse than illegal drugs in some cases? I think the problem is it is

:27:42. > :27:45.so uncontrolled and unpredictable. We know quite a bit about the

:27:46. > :27:54.classic drugs of abuse. People know how to take them. With these newer

:27:55. > :27:58.drugs, they can be so variable, the concentrations, the mixtures, how

:27:59. > :28:05.people take them, whether you can snort these things as well as smoke

:28:06. > :28:10.them. There are many unknowns. Prison say there is a zero tolerance

:28:11. > :28:16.policy on drugs. Is that meaningless when we hear this? If they know

:28:17. > :28:21.someone is taking it, the prisoner will be sanctioned and disciplined.

:28:22. > :28:26.The problem is there is not an effective testing mechanism. This is

:28:27. > :28:31.not organic, it is not growing, it is manufactured in a sort of factory

:28:32. > :28:36.in a kitchen, garage, and each batch is different. That is why it is

:28:37. > :28:39.difficult to test for and why the effects are unpredictable. There has

:28:40. > :28:45.to be away for the authorities to get a grip on this. There are two

:28:46. > :28:50.things they need to do. They need to develop testing methods that enable

:28:51. > :28:56.it to spotted and dealt with. How far off is that? They tell us it is

:28:57. > :29:01.almost there, I think there are tests being piloted at the moment.

:29:02. > :29:07.It is not just a question of stopping the supply, you also need

:29:08. > :29:11.to reduce demand. You can do education with prisoners. Often

:29:12. > :29:16.prisoners educating other prisoners works well, so there is a credible

:29:17. > :29:21.source of information, telling them how dangerous it is. You can have

:29:22. > :29:25.equipment, trying to wean people off. These things are some way off,

:29:26. > :29:32.in the meantime how worried are you about what is going on? There is a

:29:33. > :29:39.real risk now. At the moment it is the most serious threat to safety

:29:40. > :29:46.and security in the prison system. It is... It could lead to death

:29:47. > :29:50.because of the effects. It is leading to violence. It is rippling

:29:51. > :29:54.out beyond prison walls into the community, into the families of

:29:55. > :29:58.prisoners having to pay off debt sometimes, and into the communities

:29:59. > :30:00.who suffer from crime gangs who are behind this, who are getting rich on

:30:01. > :30:11.profits to be made. Nick is absolutely right, I think

:30:12. > :30:17.the contributory factor to prisoners's debts is unacceptable to

:30:18. > :30:20.the prison service. I believe prisoners have been bullied into

:30:21. > :30:26.taking them, to test them out, to pay off debts, to see the reaction.

:30:27. > :30:33.And I worry about prison officers. Michael Burr has agreed to meet me

:30:34. > :30:39.next week because it is a major problem. Keep us updated, thank you.

:30:40. > :30:43.Martin has said that nothing should be legal about these drugs, they

:30:44. > :30:48.should all be banned. Another says that if anybody be to take a drug to

:30:49. > :30:52.get out of living, they should get help. And a statement from the

:30:53. > :30:55.Ministry of Justice, saying they take a zero justice approach and

:30:56. > :31:15.there are a range of measures. Coming up, we'll be live

:31:16. > :31:17.at Kellingley Colliery in North Yorkshire, Britain's

:31:18. > :31:19.last deep coal mine, which ceases production today

:31:20. > :31:24.with the loss of hundreds of jobs. So many questions are still being

:31:25. > :31:27.asked about last month's terror What was it like to be

:31:28. > :31:32.one of the 1,500 people inside the Bataclan concert hall

:31:33. > :31:34.as three gunmen unleashed the carnage that would ultimately

:31:35. > :31:37.leave 90 concertgoers dead. You're about to hear from some

:31:38. > :31:40.of those who lived through As you might expect,

:31:41. > :31:44.much of what they say in this

:31:45. > :31:46.extraordinary film by Newsnight's The film is 11 minutes long,

:31:47. > :31:53.so if you'd rather not watch then you've got time to do

:31:54. > :31:55.something else for a bit. But if you want

:31:56. > :31:57.to carry on watching, It had been Katie's birthday three

:31:58. > :32:52.weeks previously and I had decided It had been Katie's birthday three

:32:53. > :32:55.getaway. It's one of the best musicals in Paris. We thought we

:32:56. > :33:10.would have one of the best nights of our lives.

:33:11. > :33:18.We saw Jesse standing there so we asked him if it was OK for pictures

:33:19. > :33:25.and he said of course. He said to us that he would rock the place for us

:33:26. > :33:35.tonight and we were really excited about it.

:33:36. > :33:45.We were thinking probably we would avoid going into the big crowd and

:33:46. > :33:54.maybe it would be better to stand back by the door. In that picture we

:33:55. > :34:01.are just behind Paul. A few steps down to the main dance floor the bar

:34:02. > :34:12.is behind us. And the entrance doors are directly behind us.

:34:13. > :34:31.I posted my traditional picture on Facebook, some videos. We said it

:34:32. > :34:34.was one of the best concerts we've seen because of the energy of the

:34:35. > :35:00.band and the public. It is one of the most beautiful

:35:01. > :35:04.venues in Paris, we were one of the first to get in, to be within a few

:35:05. > :35:20.metres. It was the first time I was seeing

:35:21. > :35:22.them on stage and it was fun, it was very fun until the fifth or sixth

:35:23. > :36:07.song, when it all began. We heard, you know, clacking noise

:36:08. > :36:35.is, something very weird. -- noises. I felt a knock, something being

:36:36. > :36:39.spilt on my shoulder. David was standing behind me, kind of

:36:40. > :36:45.protecting me from getting bashed, moved around at the concert. I

:36:46. > :36:54.turned to David and as I said "Did somebody spilled their drink?" ...

:36:55. > :37:00.They're worth flushes and sparks and persistent gunfire -- flashes. It

:37:01. > :37:05.wasn't a good sound. The only way to know is to look at the guys on the

:37:06. > :37:15.stage and I could see them looking towards the entrance. And their

:37:16. > :37:16.mouths just dropped and I could see fear and I knew that there was death

:37:17. > :37:30.on their faces. They were getting nervous because

:37:31. > :37:39.they wanted the police to stay far from the corridor. There is also a

:37:40. > :37:42.big silence. We saw before the final assault the red lights, so we knew

:37:43. > :37:49.that people were on the roof, snipers. We knew that the police

:37:50. > :38:00.were there. Every hostage is very quiet. We didn't talk to each other.

:38:01. > :38:07.The three hostages behind the door, the terrorists were giving orders to

:38:08. > :38:18.these hostages, asking them to listen to what was happening inside

:38:19. > :38:24.the Bataclan. And for the six first standing in front of the window, the

:38:25. > :38:31.action was to look at what was happening in front.

:38:32. > :38:39.How many people we were, where we are, whether we are safe, whether

:38:40. > :38:47.there are injuries. They asked if we could see the explosive belt. The

:38:48. > :38:55.terrorists asks one of the hostages to shout the smartphone number to

:38:56. > :39:05.the police. During this period they had more or less five or six calls.

:39:06. > :39:10.The terrorists were only saying "We have hostages, we have exposed

:39:11. > :39:18.belts. If you come too close, we are going to kill the hostages, so stay

:39:19. > :39:28.far. " They seemed not to have any demands. So it gave more impact for

:39:29. > :39:34.me, the fact that they were going to kill us.

:39:35. > :39:46.There's a lot of shooting and explosions. Going boom, boom, boom.

:39:47. > :40:02.The police were throwing stun grenades. And this moment, I fell.

:40:03. > :40:13.I think I was the last hostage, maybe one of the last. I can

:40:14. > :40:23.remember precisely the image of one of the terrorists shooting. In one

:40:24. > :40:24.hand he has his Kalashnikov and in the other hand, his finger on the

:40:25. > :40:41.detonator. So, two terrorists are escaping

:40:42. > :40:49.using the stairs. At this moment, the police start shooting.

:40:50. > :40:59.I'm still wondering why he didn't trigger his detonator at this

:41:00. > :41:16.moment. If so, we would have all been killed.

:41:17. > :41:27.When the police took us out of the corridor, they said not to look at

:41:28. > :41:36.what's happening in front of the stage. But it wasn't easy for us not

:41:37. > :41:43.to have a look. How can you think like that, walking in and shooting

:41:44. > :41:50.people in the back while they are having fun at a concert, you know?

:41:51. > :41:52.It doesn't make any sense to me and I don't think it makes sense to you

:41:53. > :42:10.either. How are you sleeping? Not very well,

:42:11. > :42:18.a lot of nightmares. During that dream, every time, I think my brain

:42:19. > :42:23.is trying to let me see what it was protecting me from. Every night it

:42:24. > :42:33.is the same dream, the black background. I don't feel any anger

:42:34. > :42:38.or hatred, it's just sadness. I feel sad about everybody that was there,

:42:39. > :42:44.whether they were the ones shooting, or the people who were shot. I just

:42:45. > :43:13.feel very sad. There's no point in being angry, it's done.

:43:14. > :43:15.That film was made by Warwick Harrington and Alessandra

:43:16. > :43:21.You can watch a much longer version of that film online,

:43:22. > :43:28.follow the links at bbc.co.uk/newsnight.

:43:29. > :43:36.Coming up: more than 100,000 people are missing in the UK at anyone

:43:37. > :43:41.time. We'll speak to one woman who disappeared from home for 18 months.

:43:42. > :43:45.We'll talk to her about why she went and why she decided to go home in

:43:46. > :43:52.the end. Now, let's catch up with the weather. Sarah Keith Lucas has

:43:53. > :43:56.the details. It's so mild, it seems a silly question, but any prospect

:43:57. > :44:00.of a white Christmas? It has been very mild, it feels more like the

:44:01. > :44:05.middle of May. We are going to keep that theme to the weather as we head

:44:06. > :44:08.towards the festive period. Looking at white Christmases, that's what

:44:09. > :44:13.everyone is wishing for, it only needs one flake of snow to be

:44:14. > :44:19.observed falling during the 24 hours of Christmas day, at any of our

:44:20. > :44:24.weather stations, that constitutes a white Christmas. Has it ever

:44:25. > :44:29.happened that there is one flake? Probably not! Normally more than

:44:30. > :44:34.that. It is reasonably common, over the last 55 years we have had a

:44:35. > :44:38.white Christmas 38 times, so in theory it is more likely than not

:44:39. > :44:42.that some parts of the country will see a white Christmas. The most

:44:43. > :44:49.white on record, when we had the most snow, that was five years ago,

:44:50. > :44:52.in 2010. Many parts of the country, 80% of the weather stations in fact

:44:53. > :44:58.reported snow lying on the ground in 2010.

:44:59. > :45:06.I remember it well! If we look ahead at the festive period we are likely

:45:07. > :45:09.to see colder air pushing into northern parts of the country with

:45:10. > :45:14.just a chance we could see hill Snow, mainly on top of the mountains

:45:15. > :45:19.of Scotland, but for the majority, we are not likely to see a white

:45:20. > :45:24.Christmas. Further south stay mild and unsettled, so breezy and

:45:25. > :45:28.outbreaks of rain. It does not feel like Christmas. It has been

:45:29. > :45:32.particularly mild over the past few weeks. December well above average

:45:33. > :45:38.for the time of year. Weather watchers have sent pictures of him

:45:39. > :45:44.roses blossoming in Kent, daffodils also. We have heard wide reports of

:45:45. > :45:49.spring bulbs popping up as brothers blossom on the trees. Mild weather

:45:50. > :45:54.will continue for the next few days. Outbreaks of rain pushing across

:45:55. > :45:58.Northern Ireland, Scotland, into the north-west of England. Further south

:45:59. > :46:03.and east, dry conditions and brightness, some sunshine in the

:46:04. > :46:09.east. In the west, cloudy. Some hill fog. Drizzle in the south-west and

:46:10. > :46:14.Wales. Further east, the best of the brighter skies in Kent, up towards

:46:15. > :46:19.Norfolk. Further north, some rain across parts of the north-west of

:46:20. > :46:24.England, but nothing heavy today. Spells of rain in Northern Ireland

:46:25. > :46:28.and west Scotland, around 50 millimetres of rain by the end of

:46:29. > :46:34.the day. This evening we'd lose their heaviest of the rain. Cloudy,

:46:35. > :46:41.murky, hill fog and patchy rain and drizzle overnight. Very mild. It

:46:42. > :46:45.could be record-breaking tonight. Possibly the warmest December night

:46:46. > :46:51.ever on record across some parts of the country. Saturday dawning on a

:46:52. > :46:55.mild note. The next weather front during Saturday is positioned

:46:56. > :47:00.through the central part of the country. It will be slow-moving and

:47:01. > :47:04.there will be spells of rain particularly in the south-west of

:47:05. > :47:09.England, Wales and northern England. In the south-east, looking dry and

:47:10. > :47:12.mild. Further north and west, sunshine and scattered showers in

:47:13. > :47:21.Northern Ireland and Scotland. Temperatures up to 12 even 16

:47:22. > :47:27.Celsius. On Sunday, not quite as mild. A slightly fresher feel to the

:47:28. > :47:33.weather. Some showers in North and north-west parts. Further south and

:47:34. > :47:37.east, remaining dry and bright. Looking ahead towards Christmas

:47:38. > :47:42.week, the festive outlook looks like we will keep mild weather in many

:47:43. > :47:47.parts of the country. There will be further rain and breezy at times.

:47:48. > :47:49.But foremost, a white is pretty unlikely.

:47:50. > :47:52.Hello, it's Friday, it's ten o'clock, I'm Joanna Gosling.

:47:53. > :47:54.Welcome to the programme if you've just joined us.

:47:55. > :47:58.More than 100,000 people are currently missing in the UK

:47:59. > :48:01.and although most will return home quickly, some families may never

:48:02. > :48:18.Don't leave it too late on Sunday getting back.

:48:19. > :48:31.We will have a special report and heard from him since.

:48:32. > :48:37.We will have a special report and speak to a woman who disappeared

:48:38. > :48:38.from home for 80 months. -- 18 months.

:48:39. > :48:41.Also on th programme - the end of an era -

:48:42. > :48:43.Britain's last deep coal mine ceases production today -

:48:44. > :48:53.It is their way of life, their dad and grandparents have done it. It is

:48:54. > :48:54.built into them. I would love to see it carry on, but unfortunately, it

:48:55. > :48:57.is not. It's the Strictly

:48:58. > :48:58.final this weekend. We'll be talking to some

:48:59. > :49:00.of the professional dancers An update on the menus. -- main

:49:01. > :49:18.news. David Cameron has said a pathway has

:49:19. > :49:21.been created to help Britain secure a deal to renegotiate

:49:22. > :49:23.its relationship with He said talks at the EU summit

:49:24. > :49:27.in Brussels last night made progress, but it would be "tough"

:49:28. > :49:30.to reach agreement at the next We have taken a big step forward

:49:31. > :49:34.for a better deal for Britain, but there is still a lot

:49:35. > :49:44.of hard work to be done. Energy regulator Ofgem has fined

:49:45. > :49:46.Npower a record twenty six million pounds for failures

:49:47. > :49:49.in the way it billed customers Npower's billing issues affected

:49:50. > :49:52.more than half a million customers between September 2013 and December

:49:53. > :49:54.2014. Prison inspectors have warned

:49:55. > :49:57.that the use of so-called "legal highs" is the biggest threat

:49:58. > :50:02.to safety and security in jails. The Chief Inspector for England

:50:03. > :50:05.and Wales, Nick Hardwick, who's about to leave his post,

:50:06. > :50:07.has criticised the government for being slow to

:50:08. > :50:17.tackle the problem. It is undoubtedly causing... It has

:50:18. > :50:23.led to death because of health effects. It is leading to serious

:50:24. > :50:27.levels of islands against staff and prisoners and it is moving out into

:50:28. > :50:30.the community, the families of prisoners who have to pay off debt

:50:31. > :50:34.sometimes and into the communities who suffer from the crime gangs

:50:35. > :50:35.behind this, you are getting rich on the profits to be made in this

:50:36. > :50:37.trade. Production at Britain's last deep

:50:38. > :50:39.coal mine will end at lunchtime today, with 450 people

:50:40. > :50:43.set to lose their jobs. UK Coal, which owns Kellingley

:50:44. > :50:45.Colliery in North Yorkshire, blames competition

:50:46. > :50:48.from cheap coal imports. The National Union of Mineworkers

:50:49. > :50:56.has described it as a sad day. Pope Francis is reported to have

:50:57. > :51:02.recognised a second miracle attributed to Mother Teresa,

:51:03. > :51:05.clearing the way for the nun to be A Catholic newspaper said

:51:06. > :51:08.the miracle involved the inexplicable healing

:51:09. > :51:10.of a Brazilian man with Mother Teresa was beatified -

:51:11. > :51:14.the first step towards sainthood - Prince George will begin to attend

:51:15. > :51:20.the Westacre Montessori School Nursery in Norfolk before

:51:21. > :51:23.the end of January. The Westacre Montessori Nursery have

:51:24. > :51:25.said: "We are looking forward to welcoming George to our nursery

:51:26. > :51:28.where he will get the same special A family photograph taken in October

:51:29. > :51:42.has also been released. We can now get the latest on Jose

:51:43. > :51:49.Mourinho colour all over the papers. A brutal end, stuffed, a few of the

:51:50. > :51:54.headlines from the papers, both front and back pages. Some

:51:55. > :52:00.suggesting it was an incident with the former club doctor set off his

:52:01. > :52:04.downfall. Chelsea are one point outside the relegation zone after

:52:05. > :52:08.nine defeats in 16 Premier League matches but they won the title by

:52:09. > :52:12.eight points last season. Who will replace him, what has been going on?

:52:13. > :52:19.We can put those questions to our reporter. Guus Hiddink, a strong

:52:20. > :52:24.rumour he will at least fill in at Stamford Bridge. Do we know anything

:52:25. > :52:29.more? Reports this morning are widespread that Guus Hiddink is set

:52:30. > :52:33.to be in caretaker charge until the end of the season. Some I have

:52:34. > :52:39.spoken to in the Netherlands say he is on his way or even potentially in

:52:40. > :52:44.London. We have not been able to stand up entirely. Those I spoke to

:52:45. > :52:48.at Chelsea refused to confirm anything, but these reports are

:52:49. > :52:53.widespread. If you looked overnight at the Australian football

:52:54. > :52:59.Federation website, they released something that said Guus Hiddink has

:53:00. > :53:02.taken temporary charge of struggling Chelsea after the club announced

:53:03. > :53:09.they sacked Jose Mourinho, following the club's disastrous run. They

:53:10. > :53:15.announced on the Twitter feed, our former boss has taken charge of

:53:16. > :53:21.Chelsea FC. The tweet was later deleted and the website story, as

:53:22. > :53:25.well. Confusion, but not many other names in the frame. Early in the

:53:26. > :53:41.week, row mosque, formerly of top Ramos, and possibly Pep Guardiola of

:53:42. > :53:48.Bayern Munich. All Carlo Ancelotti, who has managed Chelsea before. What

:53:49. > :53:58.about Jose Mourinho? It has come as a shock to many. Was it his fault,

:53:59. > :54:03.was it the players'? Not many have come out in support. Cesc Fabregas

:54:04. > :54:08.offered his support. Very quickly after Jose Mourinho was sacked.

:54:09. > :54:12.There were reports that Fabregas and Jose Mourinho had perhaps fallen

:54:13. > :54:17.out, perhaps Fabregas was the source of dressing room leaks. I spoke to a

:54:18. > :54:21.source close to the player who refutes that. John Terry took to

:54:22. > :54:26.social media and said thank you does not seem enough, a sad day, going to

:54:27. > :54:32.miss you boss, the best I have worked with. Unbelievable memories.

:54:33. > :54:36.They were together at Chelsea over the two spells as manager by Jose

:54:37. > :54:42.Mourinho, but he is gone and Chelsea are looking for a new manager. That

:54:43. > :54:43.is all the sport but we will be back with the headlines just after

:54:44. > :54:50.10:30am. Thank you for joining us this

:54:51. > :54:52.morning, welcome to the programme if you've just joined us,

:54:53. > :54:55.we're on BBC 2 and the BBC Texts will be charged

:54:56. > :55:02.at the standard network rate. And of course you can watch

:55:03. > :55:05.the programme online wherever you are via the bbc news app

:55:06. > :55:07.or our website bbc.co.uk/victoria and you can also subscribe

:55:08. > :55:11.to all our features on the news app, by going to add topics and searching

:55:12. > :55:13.'Victoria Derbyshire'. There are more than 130,000 people

:55:14. > :55:16.now recorded as missing by police, according to new figures

:55:17. > :55:25.seen by this programme. Most those who disappear

:55:26. > :55:27.will return home quickly - normally

:55:28. > :55:28.within in a week. But a small proportion - around 1% -

:55:29. > :55:32.are still not found a year later. When someone disappears the first

:55:33. > :55:34.job of the police and other authorities is to make

:55:35. > :55:36.sure they're safe. It's thought there are

:55:37. > :55:40.15,000 families in the UK who are still trying

:55:41. > :55:42.to find their loved ones more than twelve months

:55:43. > :55:44.after they first vanished. Jim Reed has been speaking

:55:45. > :55:46.to some of them. Every two minutes, someone

:55:47. > :55:50.is recorded missing. 95% are found safe and

:55:51. > :55:55.well within 48 hours. But around 2500 people each year

:55:56. > :56:03.are still missing 12 months later. He said "I'm going to mates

:56:04. > :56:06.at Mile End for the weekend" and he said he would be back

:56:07. > :56:09.on Sunday because he has On Thursday evening,

:56:10. > :56:12.the 8th of April... No-one has seen or

:56:13. > :56:24.heard from him since. Five years ago, Matthew Green,

:56:25. > :56:27.on the right, vanished from his home His bedroom hasn't been

:56:28. > :56:54.touched since that day. The last two years of been hell and

:56:55. > :56:59.people say I am a strong person and I think you don't know me. I did 30

:57:00. > :57:07.years plus in the Kent Fire and Rescue Service. I resolved a lot of

:57:08. > :57:12.problems for different people. The hardest thing I feel, I cannot

:57:13. > :57:17.resolve this. It will not go away until we find him.

:57:18. > :57:19.If someone dies in traumatic circumstances there is support

:57:20. > :57:21.for the family and however hard, there is a resolution.

:57:22. > :57:24.The families of the missing don't always get the same attention

:57:25. > :57:36.from the media, local authorities, or the police.

:57:37. > :57:45.It is hard to move on. People will say how can I go out, go on holiday,

:57:46. > :57:51.move house? Even years later, what if they come back? In a handful of

:57:52. > :57:55.cases there is no resolution. No hint of what happened. Full of life.

:57:56. > :58:00.She did not like restrictions and being told what to do. Mary Flanagan

:58:01. > :58:05.is the oldest missing persons case in the history of the Met police,

:58:06. > :58:10.leaving home at 16 on New Year's Eve 1959 and was never seen again. She

:58:11. > :58:24.worked at the giant Tate Lyle sugar for -- refinery.

:58:25. > :58:31.The next morning, they have the shock of their life, she had not

:58:32. > :58:34.been to work for two weeks. Police searched the National Insurance

:58:35. > :58:38.database and Mary's number has never been used. In 2013 the case was

:58:39. > :58:44.reopened and newspaper articles written, but nothing. It is still

:58:45. > :58:54.raw. Especially at special times of the year.

:58:55. > :58:56.Time is getting on, we are getting older, you know.

:58:57. > :58:59.Something has to happen before it's too late for any of us.

:59:00. > :59:02.Mary Flanagan may be unique but there are thousands of other

:59:03. > :59:04.people missing in the UK for a year or more.

:59:05. > :59:07.Every one of those cases is life changing, not just for the person

:59:08. > :59:09.who disappeared but for the families left behind.

:59:10. > :59:11.So what about the people who go missing?

:59:12. > :59:13.What makes someone walk out of their own life?

:59:14. > :59:16.We can speak now to Shelley MacKenney, who's in Birmingham,

:59:17. > :59:21.and who went missing when she was 22 for 18 months.

:59:22. > :59:23.Prof Hester Parr joins us from Scotland.

:59:24. > :59:26.She's running a research project looking at why people walk out

:59:27. > :59:28.of their lives, and what happens when they're away.

:59:29. > :59:29.She's spoken to dozens who've disappeared.

:59:30. > :59:32.And here in the studio is Colin Sutton, a former senior

:59:33. > :59:34.investigating officer for the Met Police who has worked

:59:35. > :59:38.on many missing persons investigations.

:59:39. > :59:48.Thank you for joining us. You went missing because you got into debt

:59:49. > :59:49.and lost your job. Things were bad, but what made you think going

:59:50. > :00:00.missing was the answer? I didn't think it through. It wasn't

:00:01. > :00:06.premeditated. It was more like... When I was in the process of losing

:00:07. > :00:10.my job, in debt, I was under a lot of stress and I was finding it hard

:00:11. > :00:16.to cope. I didn't talk to anyone. It was a build-up of emotions and I

:00:17. > :00:22.felt very down and angry and guilty. It was a mixture of emotions. It

:00:23. > :00:28.went on for so long, by the time I actually left, it wasn't like a

:00:29. > :00:34.choice, something had snapped in my head, something clicked and I

:00:35. > :00:38.thought, I'm going, I'm leaving. Then it was a case of, I need to get

:00:39. > :00:40.away as fast as possible. This happened in the space of an hour one

:00:41. > :00:46.morning. I didn't take anything happened in the space of an hour one

:00:47. > :00:51.me, I didn't plan, I just got into a cab, went to the coach station and

:00:52. > :00:55.asked for the next train leaving. She asked me where I wanted to go

:00:56. > :01:01.and I said, anywhere. I didn't think of anything else, where I'm going to

:01:02. > :01:07.stay. I didn't plan the day ahead, I literally decided I wanted to go

:01:08. > :01:16.then and there. You were effectively walking into a void, how scary was

:01:17. > :01:23.that? It wasn't a fear as much. I had dealt with so much. Actually I

:01:24. > :01:27.didn't steal, that's the wrong way of saying it, I didn't deal with my

:01:28. > :01:33.problems. I just wanted a way out. So that way out seemed such a better

:01:34. > :01:41.option than anything I had to fear of the future. What happened after

:01:42. > :01:49.that? Did you feel liberated? It was a very weird sensation. When I got

:01:50. > :01:53.onto the coach, and that point, my emotions switched off, everything

:01:54. > :01:56.switched off. I'd Ashley reached the point of not feeling any more after

:01:57. > :02:02.the months of being depressed and unable to cope. By the time I got on

:02:03. > :02:06.the coach, when I got off, the girl I was before was dead, I wasn't

:02:07. > :02:14.surely any more, I was a different person. -- Shelley. I reacted

:02:15. > :02:21.differently to how I was normally. So what was life like? There was a

:02:22. > :02:28.sense of freedom, but I don't want to say that in a positive way. It

:02:29. > :02:34.was more like post-traumatic stress disorder. I was actually diagnosed

:02:35. > :02:37.with that. It's like I had no restraint any more, no

:02:38. > :02:41.responsibilities, no bills to pay, no one to answer to. If I did

:02:42. > :02:47.anything wrong, I wasn't letting anybody else down. There was a sense

:02:48. > :02:50.of freedom in that. It's dangerous as well because although I didn't

:02:51. > :02:56.care about anything I didn't care about myself either, didn't care if

:02:57. > :03:01.I was attacked, walking down a dark alley, I had given up on life

:03:02. > :03:06.effectively. It was just living from day to day. How did you live from

:03:07. > :03:11.day to day? Where were you getting everything you needed to live from?

:03:12. > :03:17.As I left with nothing, I left as I was, I spent a couple of days just

:03:18. > :03:21.exploring my surroundings, which was Birmingham, finding out where

:03:22. > :03:27.everything was. I slept rough. The next day, I thought I need to find

:03:28. > :03:30.somewhere that I can state properly because it's very dangerous, you

:03:31. > :03:36.know, being a young girl on the streets. I got in contact with

:03:37. > :03:41.Shelter and they got in contact with a hostel where I could stay. I went

:03:42. > :03:46.to the hostel and they said I needed to sign on. Up until then I had

:03:47. > :03:51.always worked and I didn't know anything about signing on. I went to

:03:52. > :03:55.the job centre. I told them the truth and they said to me that I

:03:56. > :04:01.wasn't entitled to any benefits because I'd lost my job, and the way

:04:02. > :04:07.in which I lost my job. So I had to wait for six weeks. I tried getting

:04:08. > :04:12.a job instead. I went from the job centre and I found a job on the same

:04:13. > :04:18.day. When I went back to the hostel they told me I wasn't allowed to

:04:19. > :04:23.work. It was manned 24 hours a day, the rent would be ?400 a week, so

:04:24. > :04:28.effectively I had to leave the job as well. I had no money at all

:04:29. > :04:34.coming in. That's when I had to turn to waste, things are not proud of --

:04:35. > :04:41.ways. Things I wouldn't want to do again, including Corning, stealing,

:04:42. > :04:48.surviving from day to day. -- conning people. Were you looking

:04:49. > :04:51.back and missing the people and life you had left behind, and were you

:04:52. > :05:02.aware of how much they would be missing you? When I actually had my

:05:03. > :05:06.break, might mental break, I mean, and I left, I was convinced, I felt

:05:07. > :05:10.so bad about myself as a person, I was convinced they were better off

:05:11. > :05:14.without me. I was convinced they would hate me for the mistakes I

:05:15. > :05:21.made, getting into debt, the thought of losing the house. And I thought I

:05:22. > :05:26.was doing them a favour. I thought that their lives would be better if

:05:27. > :05:34.I wasn't there. I thought they hated me as much as I hated myself. So no,

:05:35. > :05:38.I didn't think I wanted that life back because I didn't think I was

:05:39. > :05:43.entitled to it. I felt so bad within myself that I didn't even think I

:05:44. > :05:49.was entitled to survive. Anything I did I felt like I deserved. So you

:05:50. > :05:52.would run for 18 months, what's changed over that period that made

:05:53. > :05:59.you decide to turn around and go back? Well, being a missing person

:06:00. > :06:04.is very hard. Society is always trying to pull you in. You have a

:06:05. > :06:08.national insurance number, jobs, social, so you have to live under

:06:09. > :06:16.the radar, which meets sleeping rough, hanging around with people

:06:17. > :06:21.who don't necessarily conform to society. I did this for 6-9 months.

:06:22. > :06:30.But the change came when I became pregnant. When I became pregnant,

:06:31. > :06:34.the emotional effect on me, I wanted to be a good mother, I wanted to

:06:35. > :06:38.give my daughter a good start. I looked around me and I couldn't do

:06:39. > :06:44.that with what I was doing, how I was living, not eating, running out

:06:45. > :06:47.of restaurants and stealing. I couldn't do that and the people I

:06:48. > :06:55.was mixing with, I couldn't give her the best chance. That's when I woke

:06:56. > :07:00.up and thought I needed to change this and address the issue. The love

:07:01. > :07:07.of her was greater than my fear of what I had become. It was more than

:07:08. > :07:11.that. I went to the doctors and for the first time in a long time I told

:07:12. > :07:16.them everything, I poured my heart out about how I felt, everything

:07:17. > :07:21.that caused it, being in debt, and they recommended that I go into

:07:22. > :07:25.counselling. What was the first contact you had with someone you had

:07:26. > :07:33.left behind was to mark what was it like? I went into counselling for

:07:34. > :07:37.ten months. I still didn't contact my family. It was a long time and it

:07:38. > :07:42.wasn't until my daughter was four sold that I received a letter in the

:07:43. > :07:49.post from the Salvation Army -- four sold. They track down people and

:07:50. > :07:51.they sent a letter to the Department for Work and Pensions and it is

:07:52. > :07:59.redirected to anybody with that number. I received the letter, it

:08:00. > :08:03.had been 18 months now. After the counselling, evaluating my life, I

:08:04. > :08:12.felt strong enough to face might now and, the woman who raised me. -- to

:08:13. > :08:16.face my Nan. I faced up to the mistakes I've made. Speaking to her

:08:17. > :08:22.for the first time was the hardest thing I've ever done. It was harder

:08:23. > :08:30.than walking away. I was running away from everything but this meant

:08:31. > :08:34.going back and facing everything. It was so scary, I was scared that they

:08:35. > :08:41.would hate me and would tell me that they hated me. I was scared of the

:08:42. > :08:48.recriminations coming back to me. But she didn't, she was lovely. She

:08:49. > :08:57.was crying. She just wanted to know I was OK. And if I'd been OK. And

:08:58. > :09:04.how I survived, really. Esther, listening to Shelley, people out

:09:05. > :09:07.there who are still living, but are invisible to the people who love

:09:08. > :09:12.them and have lost them, what are the reasons you have found behind

:09:13. > :09:18.situations like hers, from the people you spoken to? Quite a lot

:09:19. > :09:23.like Shelley, many people feel a sense of frustration, may be dealing

:09:24. > :09:28.with a major difficulty in the life, be it debt, drug addiction, alcohol

:09:29. > :09:35.problems. 80% of missing people have mental health problems and that was

:09:36. > :09:40.the case in our research. And these issues that may be haven't been

:09:41. > :09:43.dealt with, people not receiving any help or intervention to help them

:09:44. > :09:47.deal with the interventions caused the build-up of frustration that

:09:48. > :09:55.Shelley talked about. Causing them to take the step out the door,

:09:56. > :09:59.embarking on what we call a crisis mobility. Paul, the police will get

:10:00. > :10:04.involved when those left behind have no idea what's happened. How quickly

:10:05. > :10:09.can the police ascertained that someone is still alive, but has gone

:10:10. > :10:12.off their own accord? Quite quickly these days because there is a

:10:13. > :10:20.digital footprint and so much bureaucracy, that we heard about in

:10:21. > :10:24.Shelley's moving tale. The police have to make sure that people are

:10:25. > :10:27.safe, that's the first priority, to see if someone is safe. It isn't

:10:28. > :10:34.about tracking them down because that's the wrong thing to do. The

:10:35. > :10:39.absolute priority is trying to find out people are safe and that's what

:10:40. > :10:44.the people left at home wants to know, isn't it? So then you let them

:10:45. > :10:49.know, so they know that the person has gone because they wanted to and

:10:50. > :10:54.then they can't find them? Yes, if the person is an adult and wants to

:10:55. > :10:58.go away, then the police would say yes, we've ascertained that they are

:10:59. > :11:01.safe, we know where they are, but unfortunately they don't want you to

:11:02. > :11:04.know and we are not going to tell you where they are, only that they

:11:05. > :11:12.are safe and you don't have to worry. What goes on after that is a

:11:13. > :11:15.matter for the internal family. It is not the police's point to

:11:16. > :11:20.intervene and tell people where they can find loved ones if they don't

:11:21. > :11:26.want to be found. We heard in the report how people caught up in that

:11:27. > :11:30.situation find it almost impossible to move on because they are thinking

:11:31. > :11:34.that they can't move house, what if the person tries to contact them at

:11:35. > :11:42.that moment when they are not there for them? Yeah, absolutely. In the

:11:43. > :11:47.research study we also contacted families of missing people. We spoke

:11:48. > :11:50.to 25 families of missing people who described that sense of limbo, being

:11:51. > :11:56.trapped in a situation, for ever waiting for news. Being very

:11:57. > :11:59.dependent on the police service for giving them regular, detailed

:12:00. > :12:03.updates for the search efforts they are undertaking so they can

:12:04. > :12:08.coordinate that with their own search effort. What we found is that

:12:09. > :12:16.many families actually put in place their own search strategy and never

:12:17. > :12:19.stop looking. If anyone is watching the programme, Shelley, affected by

:12:20. > :12:26.this, whether it is somebody missing, what would you say to them?

:12:27. > :12:30.I think when you are missing, it's very easy to put obstacles in your

:12:31. > :12:34.way. It is easy to build up a wall. Why comments myself that everyone

:12:35. > :12:41.would be better without me but you need to know that you can go back.

:12:42. > :12:44.Not necessarily straight back because that's quite scary, the

:12:45. > :12:51.thought of going back into the situation you escaped from his

:12:52. > :12:57.scary, but you can make initial contact. When I made contact it was

:12:58. > :13:01.very subtle, I couldn't do it straightaway, it took months of

:13:02. > :13:06.talking here and there on the phone. I wrote my book to tell people that

:13:07. > :13:11.there is a way back. And I would say a lot of missing people probably

:13:12. > :13:18.want to get in contact with family but they are too scared. You can do

:13:19. > :13:22.it. I sought help in the way of counselling, to build myself up to

:13:23. > :13:27.be strong enough to do that. I would say, talk to someone, talk to your

:13:28. > :13:32.doctor, the Samaritans, there are people who can help you. You can

:13:33. > :13:38.build something better than you had before. That's what I did. Thank you

:13:39. > :13:42.for joining us. Glenn has said while, Shelley, explaining things in

:13:43. > :13:46.a way that I've never been able to, well done for doing that on TV.

:13:47. > :13:52.Thank you for sharing your experience -- wow. Get in touch if

:13:53. > :13:55.you are affected by any of the issues we were discussing.

:13:56. > :13:58.A fault in an online form may have led to thousands of divorce

:13:59. > :14:00.settlements in England and Wales being calculated incorrectly.

:14:01. > :14:03.The error on the Ministry of Justice website has been there since April

:14:04. > :14:04.2014 but has only just been uncovered.

:14:05. > :14:07.Nicola Matheson-Durrant works in family law and she discovered

:14:08. > :14:23.A client of mine, Ken, was sent away by me to go and type up his form E,

:14:24. > :14:26.which he was downloading from the mystery of Justice website. He came

:14:27. > :14:30.back frustrated, planing about the figures coming into the box which

:14:31. > :14:35.weren't accurate and he wanted me to check it out -- the Ministry of

:14:36. > :14:40.Justice. I couldn't make it work and I checked the form online on several

:14:41. > :14:44.occasions to see if I could make them work, only to discover that it

:14:45. > :14:46.was absolutely impossible, so there must be a software fault.

:14:47. > :14:50.Our legal eagle Clive Coleman is here.

:14:51. > :15:10.What impact has this had? This is an extraordinary story. You have to

:15:11. > :15:16.fill out a long form and at one point it tries to calculate your net

:15:17. > :15:20.wealth so the court has accurate figures to negotiate with. It looks

:15:21. > :15:25.at your assets and liabilities. In one box it should subtract your

:15:26. > :15:32.debts from your assets. What was happening was it was not doing that.

:15:33. > :15:35.Let's say you are worth half ?1 million but have ?100,000 in debt

:15:36. > :15:40.your net worth is ?400,000, but it was telling you the net worth was

:15:41. > :15:45.half ?1 million. You might think a lot of people would pick that up,

:15:46. > :15:50.but when you are getting divorced, you are upset, financially you are

:15:51. > :15:54.concerned, and you rely on government software. It may be these

:15:55. > :15:59.things were overlooked. We know around 20,000 of these forms were

:16:00. > :16:05.downloaded in the period when this glitch took place. Taking place from

:16:06. > :16:08.April 20 14. It has been fixed. The Ministry of Justice say they are

:16:09. > :16:13.looking into the matter and seeking to contact anyone and firstly

:16:14. > :16:17.affected. On our website there is an e-mail address for people to contact

:16:18. > :16:22.the ministry if they feel they have been affected, but what it means is,

:16:23. > :16:27.if it was not picked up and corrected, divorce settlements would

:16:28. > :16:31.have been agreed and approved, determined by the court, on the

:16:32. > :16:37.basis of unfair figures. Potentially a headache. It really years for some

:16:38. > :16:40.people affected, this will be an unpleasant Christmas present.

:16:41. > :16:46.Thanks for joining us today - still to come before 11.

:16:47. > :16:47.And it's the Strictly final this weekened.

:16:48. > :16:50.We'll talk live to some of the professional dancers

:16:51. > :16:58.David Cameron has said a pathway has been created to help Britain secure

:16:59. > :17:00.a deal to renegotiate its relationship with

:17:01. > :17:06.He said talks at the EU summit in Brussels last night made

:17:07. > :17:09.progress, but it would be "tough" to reach agreement at the next

:17:10. > :17:21.The prison officers association has told the programme three prison

:17:22. > :17:27.officers were taken to hospital after breathing in fumes from

:17:28. > :17:32.so-called legal highs, the incident happened at Durham prison and is the

:17:33. > :17:36.second time in the last two weeks it has happened. It comes as the

:17:37. > :17:48.warning comes that legal highs of the biggest threat to security in

:17:49. > :17:53.prison. At Durham prison yesterday, three prison -- prisoners were taken

:17:54. > :17:57.to hospital, because of the effects of breathing it in. They were kept

:17:58. > :17:59.in hospital for observation is because the heart rate was up and it

:18:00. > :18:10.was causing problems medically. The Vatican has confirmed mother to

:18:11. > :18:16.raise is to be made a saint. It is said Pope Francis cleared the way

:18:17. > :18:18.for canonisation by recognising a second miracle attributed to her.

:18:19. > :18:20.Believed to have involved the healing of a Brazilian man with

:18:21. > :18:22.brain tumours. Prince George is to start

:18:23. > :18:24.nursery next month. The Westacre Montessori Nursery

:18:25. > :18:27.in Norfolk says it's looking forward to welcoming George and he'll get

:18:28. > :18:29.the same "special experience" A family photograph taken

:18:30. > :18:33.in October, of the Duke and Duchess of Cambridge with their children has

:18:34. > :18:47.also been released. Imagine the clamour for people

:18:48. > :18:50.trying to join that nursery! 1-storey dominating in sport, Jose

:18:51. > :19:00.Mourinho. Is it true he will be paid if he does not get another job?

:19:01. > :19:03.Whenever a manager loses his job, there is always something about the

:19:04. > :19:06.contract, we do not know the size of the severance package but he will

:19:07. > :19:09.contract, we do not know the size of paid to be at the season, that is

:19:10. > :19:13.normal. John Terry said he is the best he worked with at Chelsea say

:19:14. > :19:17.there was discord between Jose Mourinho and players, which was the

:19:18. > :19:21.reason he was sacked from the club a second time. Chelsea one point

:19:22. > :19:27.outside the relegation zone after nine defeats in 17 matches with Guus

:19:28. > :19:33.Hiddink the favourite to take over, and he managed Chelsea in 2009 and

:19:34. > :19:39.led them to FA Cup victory. He is likely to be taking over in the

:19:40. > :19:44.interim. The suspended Uefa president Michel Platini has had his

:19:45. > :19:49.case heard by the Fifa ethics committee. He boycotted the hearing

:19:50. > :19:54.saying the outcome was already decided. Fifa president Sepp Blatter

:19:55. > :19:57.appeared yesterday. And early day, wife of golfer Jason, found herself

:19:58. > :20:06.an unfortunate part of the action when basketball player LeBron James

:20:07. > :20:14.landed on her in a Cleveland Cavaliers game. She is reported to

:20:15. > :20:20.be fine. After the game, the coach asked the NBA to look at courtside

:20:21. > :20:25.safety. We have had an incredible response to the interview I did with

:20:26. > :20:30.Shelley, who was describing why she went missing. She was missing 18

:20:31. > :20:35.months and talked us through her experiences up to being reunited

:20:36. > :20:39.with her family. Victoria said it was a wonderful and insightful

:20:40. > :20:44.account of the life of a missing person and thought processes

:20:45. > :20:48.involved. Michelle said, this is a wonderful programme, listening to

:20:49. > :20:58.the lady's story. Nick said it was an amazing story from Shelley. Dean

:20:59. > :21:02.said he recognised her feelings as his own and he is glad she has

:21:03. > :21:10.turned things around. Keep your comments on everything we are

:21:11. > :21:14.talking about coming in. Today is the last show before we go off air

:21:15. > :21:15.over the festive season. We thought it would be the perfect time to

:21:16. > :21:26.bring memorable moments. In September, we spoke

:21:27. > :21:28.to Victoria Balch, a victim of a rollercoaster

:21:29. > :21:30.crash at Alton Towers. She told us that, having had six

:21:31. > :21:33.rounds of surgery in a bid to save her leg, it was a relief

:21:34. > :21:39.to have it amputated. Through the operations, and there

:21:40. > :21:42.were more than six, you were thinking, we are going to save it,

:21:43. > :21:50.the medical staff were thinking that. Yes, they were. They were

:21:51. > :21:58.amazing. They wanted to save it. They thought it would be better to

:21:59. > :22:02.save it. I have a fracture as well. If they amputated straightaway and I

:22:03. > :22:07.said yes, amputate it, because the question from day one was, I am

:22:08. > :22:11.sorry, you will have to make the decision whether you amputate or

:22:12. > :22:17.not. I could not make that decision. I don't think anyone really can stop

:22:18. > :22:22.he said if you amputate, it will be here. Then it would be a short stump

:22:23. > :22:29.because I have a fracture around here that was quite bad. And so I

:22:30. > :22:35.didn't. I did not want to amputate. I could not say yes and I could not

:22:36. > :22:45.say no. I think, in the end, getting an infection made the decision for

:22:46. > :22:48.you. Yes, it did. Operation after operation, it was looking like they

:22:49. > :22:53.could save it and I would be able to walk again. In the beginning, before

:22:54. > :22:57.I had an infection, I was walking with a frame, with crutches, on my

:22:58. > :23:03.own, it was looking good. I was seeing a light at the end of the

:23:04. > :23:13.tunnel. I was sleeping about three days in a row. I did not feel

:23:14. > :23:19.myself. I had my friends there. I just slept. I could not speak to

:23:20. > :23:24.them or do anything. Obviously, you realise something is not right. I

:23:25. > :23:31.told the surgeon and they said if there is sign of infection, would

:23:32. > :23:36.you sign for me to amputate? I said yes, because I could not do anything

:23:37. > :23:42.myself. I had gone back to... I had to sit down and have someone else

:23:43. > :23:46.holding my leg, another leaning on me, it was horrible. When your leg

:23:47. > :23:53.had been amputated, what will your initial emotions? My mum and a nurse

:23:54. > :23:58.was there. Mum on this side and the nurse there. I knew the nurse quite

:23:59. > :24:06.well. I was in so long I got to know them well. They looked at me and

:24:07. > :24:13.they were upset. I got upset and was thinking, why am I upset? I looked

:24:14. > :24:18.at my leg. It was a relief not to have it there. But eventually, I

:24:19. > :24:22.would be able to walk again with a prosthetic.

:24:23. > :24:24.And throughout Christmas watch our for special programmes

:24:25. > :24:25.from Victoria looking back at our exclusive

:24:26. > :24:30.You can see the first part of that on the BBC News Channel on Monday

:24:31. > :24:41.Today the last tonnes of coal will be brought out

:24:42. > :24:44.Today the last tonnes of coal will be brought out of Kellingley

:24:45. > :24:46.coal mine, near Pontefract in West Yorkshire.

:24:47. > :24:48.The mine closes today with the loss of 450 jobs,

:24:49. > :24:51.signalling the end of deep pit coal mining in Britain.

:24:52. > :24:53.Dan Johnson is there for us this morning.

:24:54. > :25:01.It is a sad day for people not just mourning the loss of 450 jobs, but

:25:02. > :25:07.in industry and way of life with history behind it. Coal was

:25:08. > :25:08.influential in the Industrial Revolution, fuelling factories,

:25:09. > :25:15.powering steamships that went around the world and helped Britain build

:25:16. > :25:20.its empire. It kept the lights on, generating electricity, keeping us

:25:21. > :25:24.warm at home, and it was the basis for communities built around these

:25:25. > :25:30.pits. The loss of this today is marked as a significant moment.

:25:31. > :25:34.There was a prospect of the miners moving out quietly with not much

:25:35. > :25:39.being said but a couple of their wives decided to change that and

:25:40. > :25:44.market properly. I have spoken to them about why it was needed. We

:25:45. > :25:46.thought it was important we have closure, this is the end but it

:25:47. > :25:54.gives an opportunity to catch up with friends and say goodbye. Do you

:25:55. > :25:57.feel the contribution the miners her maid is not properly recognise? It

:25:58. > :26:01.is a lack of understanding, unless you are part of the mining

:26:02. > :26:13.community, it is not understood as much. I think they can feel

:26:14. > :26:17.abandoned at the moment. Disappointed, and disbelief it is

:26:18. > :26:23.the last deep coal mine in the country and it is shutting. Why

:26:24. > :26:28.should this be marked? It is such a shame it is the last coal mine in

:26:29. > :26:32.Britain. We could not just let nothing happens, we had to do

:26:33. > :26:36.something for the men to show we care, and the whole community cares

:26:37. > :26:41.for them will stop to just walk out of the pit on the last day and

:26:42. > :26:46.nothing to be done would be really sad. About 800 men have had that

:26:47. > :26:51.happen in the last year. Swiped on, swiped off, that is it, not even a

:26:52. > :26:58.goodbye. And many other communities have been hit. What impact does it

:26:59. > :27:05.have on an area? It is massive. The local shop is, there will be a big

:27:06. > :27:09.impact. A lot of people have moved with the mines and they move over

:27:10. > :27:14.here and now there is nothing for them, no jobs to go to, what do they

:27:15. > :27:19.do? We talked about moving abroad, but why should we have to move

:27:20. > :27:26.abroad for work? It is sad, really. Would you like the industry to carry

:27:27. > :27:32.on. It is a tough job. It is but it is their way of life. Their dads

:27:33. > :27:37.have done it their grandparents, it is built into them. I would love to

:27:38. > :27:42.see it carry on, but unfortunately, it is not. It is hard for the

:27:43. > :27:51.demographic. There are a lot of men over 50 and there are not a lot of

:27:52. > :27:56.opportunities in that age range. Why is this different from any other

:27:57. > :28:01.business that goes bust and has to make people redundant? What is

:28:02. > :28:05.special about mining? They are held with affection and regard. It is a

:28:06. > :28:08.job no one wants to do but everybody is fascinated by and they have no

:28:09. > :28:19.understanding about it so when you meet a miner, it is how do you do

:28:20. > :28:23.it, what does it feel like? It is a dying industry. Are you hoping for a

:28:24. > :28:27.big turnout? When we got together we were naive and it was going to be

:28:28. > :28:31.mates having a walk and a bit of a party and it has got bigger than we

:28:32. > :28:38.thought. We did not realise how many people wanted to be involved. It has

:28:39. > :28:42.been heartening and what we want is that people turn up with respect and

:28:43. > :28:46.kindness and affection and also show the men the dignity they are

:28:47. > :28:49.showing, turning up every day this week, when they do not have too but

:28:50. > :28:55.they are turning up and going down the mine, they are doing it because

:28:56. > :29:00.that is the men they are. If you want a mark of how much the industry

:29:01. > :29:04.has meant, there is a memorial that commemorates the 17 men who lost

:29:05. > :29:08.their lives in different accidents underground here. That is some of

:29:09. > :29:13.the depth of feeling. I am joined by one of the miners, you work on the

:29:14. > :29:17.shaft top where the men come off. Tell me your connection. The

:29:18. > :29:24.connection has been all my life, everything I have had in my life has

:29:25. > :29:32.been paid for by this place. My father sank the shafts in 1959. I

:29:33. > :29:38.followed in his footsteps in 1983. I have been asked to stay on to cap

:29:39. > :29:39.the shafts. Your dad helped to dig it and you will help to say good

:29:40. > :29:48.night. Very poignant, a tough decision to

:29:49. > :29:53.make but if I don't do it, it's not going to change the endgame. The

:29:54. > :29:57.coal industry is shot in this country and I will take the money

:29:58. > :30:03.they offer me to cap the shaft. The UX seven that it isn't economic, it

:30:04. > :30:09.is cheaper to bring it in? -- do you accept. I will never accept that, if

:30:10. > :30:14.you go back a few years, the government was asked for a ?30

:30:15. > :30:18.million loan by UK coal to keep the industry afloat and the government

:30:19. > :30:22.said it wasn't good value for money. At the same time that year, the

:30:23. > :30:29.government took ?700 million out of the pension scheme. We are asking

:30:30. > :30:36.for 5% of that money to put into the industry. David Cameron getting them

:30:37. > :30:42.today and spouting about 80 million. Transporting coal is part of our

:30:43. > :30:47.energy policy for the next ten years, a lot of it will be burned by

:30:48. > :30:55.coal, so what kind of policy is that? Relying on third World

:30:56. > :30:59.countries. I will never accept, the government could have hoped for

:31:00. > :31:05.small. This place could be producing coal for the next ten years. We have

:31:06. > :31:13.the biggest coal power station down the road. What's happened has

:31:14. > :31:19.happened. We are not going to save the place now, that's fact. As you

:31:20. > :31:22.understand, there is a strength of feeling, some bitterness, some

:31:23. > :31:26.understanding and questions about what the future will be 40 minute is

:31:27. > :31:28.like this that once relied on these heavy industries. When they've gone,

:31:29. > :31:32.what's next? After 12 weeks of quickstepping,

:31:33. > :31:35.jiving and tangoing we have our four Kellie Bright, Georgia May Foote,

:31:36. > :31:39.Jay McGuiness, Katie Derham and

:31:40. > :31:43.and their professional partners will be performing live tomorrow

:31:44. > :31:46.night in a bid to impress, us, One of them will be taking home

:31:47. > :31:50.the Glitterball Trophy. Here's a reminder of the dances that

:31:51. > :32:18.got them into the final. Let's talk now to former

:32:19. > :33:06.contestant Russell Grant, professional dancer Ian Waite

:33:07. > :33:08.and live at rehearsals at Strictly HQ, professional dancer

:33:09. > :33:20.Joanne Clifton. Russell, does that bring back happy

:33:21. > :33:24.memories? Always, the happiest time of my life, apart from launching BBC

:33:25. > :33:32.breakfast time with Frank and Selina in 1983. I am that old! And then

:33:33. > :33:37.doing Strictly, I lost about eight stone. I had lost 11 already and if

:33:38. > :33:42.it wasn't for Strictly, I don't know if I would even be here now. It was

:33:43. > :33:47.a wonderful, memorable time and I loved every minute. Let's check in

:33:48. > :33:52.with HQ, Joanne is there. What's the atmosphere like? Oh my gosh,

:33:53. > :33:57.everyone is so excited. We were in the restaurant last night and the

:33:58. > :34:03.good thing is, they are so excited, but they are making out, "Whoever

:34:04. > :34:10.wins, it will be so nice because we are friends", but at the same time,

:34:11. > :34:14.thinking that we need to go to bed early. Your brother has been in the

:34:15. > :34:19.final every time on the show, how he feeling? I think he's all right, I

:34:20. > :34:27.haven't seen him this morning but last night he was OK he was

:34:28. > :34:32.practising with Kellie until 11pm last night. They were so tired. You

:34:33. > :34:36.see the camaraderie and people saying they hope each other wins,

:34:37. > :34:40.but actually people going for the early night, is it a bit cut-throat

:34:41. > :34:44.behind-the-scenes? Not really, everyone gets along, that's what's

:34:45. > :34:53.great about this year, everyone is so close, they get along so well.

:34:54. > :34:56.They are on a WhatsApp group together, they were saying how it

:34:57. > :35:01.doesn't matter who wins, but then going to bed because it's a long day

:35:02. > :35:07.tomorrow. How intense is the process? It is 24-7 and because I

:35:08. > :35:14.live in North Wales, Snowdonia, used to have to come up on Monday and we

:35:15. > :35:22.lost a day of training when travelling between there and London.

:35:23. > :35:28.But it is joyous. We had a routine, we did it on the piano Strictly

:35:29. > :35:32.cruise, we would start off with a bit of Latin to warm up and

:35:33. > :35:39.everything was just joyous, it was music, music, dance, dance. Ian, you

:35:40. > :35:43.been in seven series, how do you judge the standard this year? It

:35:44. > :35:47.seems to get better every year. This year we've had seven or eight really

:35:48. > :35:53.good ones and from the last six you didn't know who was going to go out.

:35:54. > :35:59.Some of our best dancers who I thought would make the final, like

:36:00. > :36:10.Peter Andre... Sorry, we are a bit distracted! I loved it. We were

:36:11. > :36:15.beaten by William and Kate's wedding for the Bafta highlight of the year.

:36:16. > :36:19.Can't believe it! It is extraordinary because everyone is so

:36:20. > :36:25.good. In the final I expected Jay to be the champion from the beginning,

:36:26. > :36:28.but he's not doing his jive in the final and everyone's expecting it

:36:29. > :36:31.and wanting it but they are not going to do it. Taking a big risk by

:36:32. > :36:40.doing another dance but let's see what happens. Now they are in the

:36:41. > :36:43.final, I think they are the right finalists. They've worked really

:36:44. > :36:52.hard and the semifinals were brilliant. What do you think? I love

:36:53. > :36:59.Jay and his partner, who is a close friend of mine. After that first

:37:00. > :37:04.dance, I rang her up and I said, my goodness, you are in the final. And

:37:05. > :37:10.Georgia and Giovanni, the waltz that they did, did you enjoy it? Her

:37:11. > :37:14.ballroom has transformed her, her Latin isn't as good. You have

:37:15. > :37:19.performed in the final, what is it like? A couple of times, it's quite

:37:20. > :37:24.hard because when you get to that stage there are fewer people around,

:37:25. > :37:29.they are all up in the box. Before you have the camaraderie and they

:37:30. > :37:32.are together but as it gets later on, people start disappearing and

:37:33. > :37:37.all of a sudden it is empty and there were only three of you left.

:37:38. > :37:42.It's an amazing experience and to perform the final in front of

:37:43. > :37:45.millions of people is very special. What is the Strictly magic because

:37:46. > :37:51.is the most watched programme right now? I think it is watching people

:37:52. > :37:55.do something out of their comfort zone, learning a skill and the love

:37:56. > :37:59.of performing. Everybody loves to see a performance and music, they

:38:00. > :38:03.love music and dance. Light entertainment has died and Strictly

:38:04. > :38:13.is alive and kicking, quite literally and that is light

:38:14. > :38:16.entertainment. And it can be for two-year-olds, three awards, up to

:38:17. > :38:21.100-year-olds, it's for everybody. You say that people are out of their

:38:22. > :38:25.comfort zone. Russell, I don't want to be cheeky but some people, more

:38:26. > :38:30.out of the comfort zone than others. Is it a level playing field? I

:38:31. > :38:37.started off in showbiz, astrology was only ever a hobby. I was drama,

:38:38. > :38:44.acting. Not that kind of performance. I did musical theatre

:38:45. > :38:51.but you end up doing the quiz boxes. I thought you were a drama queen!

:38:52. > :38:56.Takes one to know one! When I went into Strictly I had never done that

:38:57. > :38:59.kind of dancing, musical theatre. The two things that really helped

:39:00. > :39:06.me, I was 60 years old when I did it, having a great partner, and I

:39:07. > :39:15.had read. When you have written you can make it work. -- rhythm. Whether

:39:16. > :39:20.you can dance or not it doesn't matter in those costumes, you just

:39:21. > :39:29.let! You had very glittery outfits. -- you just

:39:30. > :39:35.some people were more beginners than others, does that make it fair? I

:39:36. > :39:38.think that the audience recognise that and that's why they vote for

:39:39. > :39:46.certain people who come from a non-dancing position. I think is the

:39:47. > :39:51.first year we've had a boy, all boys, who have had dance experience,

:39:52. > :39:55.Peter Andre and Jay have had dance experience, that is the first time

:39:56. > :39:59.we've had it on Strictly and it's nice to see boys who have excelled.

:40:00. > :40:05.Joanne, what's it like trying to teach someone who hasn't got much

:40:06. > :40:12.rhythm and hasn't danced before? With Scott I just became a ventral

:40:13. > :40:21.Quist, I kind of just smiled like this. Is that easy with a bloke, to

:40:22. > :40:28.be the ventriloquist? Is it easy for me? Yes, for you to be the

:40:29. > :40:32.ventriloquist for a man? Yes, I was just holding onto him and pulling

:40:33. > :40:40.and just smiling through my teeth I'm quite an extrovert, as you can

:40:41. > :40:48.see. It can only take you so far, can't it? Yes, but look at Jeremy

:40:49. > :40:53.Vine for example. He got two week eight and he had no dance experience

:40:54. > :40:58.at all but because he tried so hard people loved him for it and it got

:40:59. > :41:03.him quite a long way. What makes the best performer, contender for you?

:41:04. > :41:09.It is a mixture of different things. You have to have good technique to

:41:10. > :41:13.make the final and you have to be a performer at heart. I think you have

:41:14. > :41:17.to go out and be able to perform. It's that minute and a half where

:41:18. > :41:24.you have to deliver and its week after week. And the standard has two

:41:25. > :41:29.stay high. If you are bad one week, like Helen George, you go. She was

:41:30. > :41:34.one of our best dancers. The choreography is so important. When

:41:35. > :41:41.you consider that my partner won with Louis Smith the year after, a

:41:42. > :41:45.gymnast who could do these fabulous moves, that wasn't me. She knew that

:41:46. > :41:50.my background was musical theatre so I could perform a seven second

:41:51. > :41:59.change into a gold suit. How much say do you have in that? We put our

:42:00. > :42:04.heads together, when I was on the ball going backwards and forwards, I

:42:05. > :42:11.had the Benny Hill glasses on, so I couldn't see. You come together and

:42:12. > :42:16.you come up with a creator and then it works. When I got off the ball, I

:42:17. > :42:21.did a reverse, I took off the glasses and saw this beautiful woman

:42:22. > :42:28.and then I put the glasses back on, and the story was, you know, it was

:42:29. > :42:33.back to front, which is probably my dance! You are obviously game for

:42:34. > :42:44.anything. Was there anything where you said no, I'm not doing it? Not

:42:45. > :42:48.at all. We were told next week that I would be fired out of a cannon,

:42:49. > :42:53.was I up for it and I said of course I am, why should I care, lives

:42:54. > :42:57.living. What do you think about the voting, the audience having the

:42:58. > :43:02.final say? Should it be like that through the show? I don't know what

:43:03. > :43:09.happens in the final. It is all audience. I think they are pretty

:43:10. > :43:15.good judge, not always the best dancer wins but it's not always the

:43:16. > :43:19.best dance. It balances out. They don't all catch the imagination. The

:43:20. > :43:23.public will balance out what the judges want, so you have the 50-50

:43:24. > :43:30.things going on where the judges will say one thing, some of them

:43:31. > :43:35.going for technique more. We are out of time, folks. Great to have you.

:43:36. > :43:38.Getting excited! Made the best contender win. Thank you very much

:43:39. > :43:40.and thank you for your company today and through the year.

:43:41. > :43:42.We're taking a festive break and will return on Monday 4th

:43:43. > :43:45.January at 9:15am, but do look out for special programmes with Victoria

:43:46. > :43:49.looking back at our exclusive interviews and films.

:43:50. > :43:52.You can see the first part of that on the BBC News Channel on Monday

:43:53. > :44:05.Let BBC Two wine and dine you this Christmas,

:44:06. > :44:11.as Simply Nigella makes your festive delights a reality.

:44:12. > :44:15.Then sample some taste-bud-tingling time travel