10/03/2016

:00:00. > :00:08.Hello it's Thursday, it's 9.15, I'm Victoria Derbyshire,

:00:09. > :00:13.After getting a bumper 10% pay rise last year,

:00:14. > :00:16.MPs are about to get another increase, taking their salaries

:00:17. > :00:22.But the Scottish National Party tells us it's calling on all its MPs

:00:23. > :00:25.in Westminster NOT to take the increase.

:00:26. > :00:32.The grieving parents who say they're being forced to represent themselves

:00:33. > :00:43.at their son's inquest after being denied legal aid.

:00:44. > :00:48.Millions of low-income households could see their power bills cut

:00:49. > :00:55.after a watchdog report into energy companies.

:00:56. > :00:58.Hello, welcome to the programme, we're live on BBC 2 and the BBC

:00:59. > :01:01.News Channel until 11 each weekday this morning.

:01:02. > :01:04.We'll keep you across the latest breaking and developing stories.

:01:05. > :01:09.Plus later meet Daniel Rowland, a little boy who has selective

:01:10. > :01:15.He first appeared on our programme in 2015 and will be here

:01:16. > :01:19.with his mum at around 9:35 with an absolutely lovely update.

:01:20. > :01:23.You can get in touch in the usual ways, use the hashtag Victoria Live.

:01:24. > :01:26.If you text, you will be charged at the standard network rate.

:01:27. > :01:29.And of course you can watch the programme online wherever

:01:30. > :01:33.you are via the bbc news app or our website bbc.co.uk/victoria.

:01:34. > :01:37.First today the emotive issue of MPs' pay.

:01:38. > :01:40.The Scottish National Party has told this programme it's calling

:01:41. > :01:45.on all its MPs at Westminster, all 54 of them, not to take next

:01:46. > :01:47.month's planned pay rise for members of Parliament.

:01:48. > :01:50.It comes just 10 months after politicians were awarded

:01:51. > :01:54.a controversial 10% pay hike and means their current salary

:01:55. > :02:30.They need to sit down and work a week in the hospital and see

:02:31. > :02:33.what it is like for the normal people,

:02:34. > :02:35.before they start giving themselves pay rises,

:02:36. > :02:50.before the people who are actually doing the hard work.

:02:51. > :02:54.The job is such that it calls for a proper salary,

:02:55. > :02:58.as well as it calls for reductions in pensions, as well as it calls

:02:59. > :03:05.for getting rid of things which were completely out of touch

:03:06. > :03:49.Our reporter James Longman has been talking to MPs

:03:50. > :03:58.Last year's 10% pay rise was heavily criticised by a lot of big names

:03:59. > :04:03.As we've seen, MPs had no choice but to accept the money that

:04:04. > :04:10.But about 70 of them said they'd donate the extra money to charity.

:04:11. > :04:13.Remember, we're still only talking about a fraction of the total number

:04:14. > :04:17.So we've been checking with those MPs who said they'd donate last

:04:18. > :04:23.time, to see if they'd do the same again.

:04:24. > :04:29.Of those, 23 of them have confirmed to us that they plan on giving

:04:30. > :04:35.That's under half the number who publicly pledged to give it

:04:36. > :04:42.This year's 1.3% rise is just above the 1% public sector rise

:04:43. > :04:46.so a lot of MPs feel it's a different situation to the large

:04:47. > :04:51.pay increase they received last time.

:04:52. > :04:54.The party to take the strongest stance seems to be the SNP.

:04:55. > :04:56.Their Westminster leader Angus Robertson is advising his MPs

:04:57. > :05:00.not to take the rise, as he did last time.

:05:01. > :05:04.They say it's a matter of principle rather than money,

:05:05. > :05:09.it's worth about ?900 this time, rather than the ?7000 last year.

:05:10. > :05:14.But we've been speaking to SNP MPs and it's not clear that they'll

:05:15. > :05:24.We contacted all of the 54 MPs and only 4 confirmed to us

:05:25. > :05:36.Lib Dem and SNP leaders both say they'll donate it,

:05:37. > :05:38.while after repeated requests for comment Labour leader

:05:39. > :05:47.Jeremy Corbyn hasn't confirmed either way.

:05:48. > :05:52.We tried to get in touch with Jeremy Corbyn, his office didn't get back

:05:53. > :05:56.to us. David Cameron was quite clear last time that he thought that it

:05:57. > :06:00.was what MPs were owed so he took the 10% and he'll be doing the same

:06:01. > :06:06.this time around. His position on MPs' pay has meant that the large

:06:07. > :06:11.majority of MPs have decided to take the both pay rises. What do MPs do

:06:12. > :06:18.with the money if they want to give it away, what have they done? There

:06:19. > :06:21.is a host of different things. A lot create funds in constituencies, so

:06:22. > :06:27.they can ask their constituents to bid for money in this fund, some put

:06:28. > :06:31.together little funds for university applicants, young people who want to

:06:32. > :06:35.get into higher education. Others put together community projects,

:06:36. > :06:39.there is a community cafe and there is a Centre for Vulnerable young

:06:40. > :06:44.women. So many of the MPs who are going to be donating this money are

:06:45. > :06:50.so let stone talk about it publicly because they worry about the

:06:51. > :06:56.backlash from other MPs they make look bad essentially. Yes. One said,

:06:57. > :07:00.I'm donating it but I don't want to talk about it because it's toxic,

:07:01. > :07:04.poisonous. What do they say about the ?75,000 a year, do they say they

:07:05. > :07:08.are worth it? There is an argument to say if you want the best people

:07:09. > :07:15.to get into Parliament, you have got to pay them to get there. The

:07:16. > :07:19.?75,000 is well above the national average, but will people be

:07:20. > :07:22.attracted to that to go into Parliament, otherwise you will end

:07:23. > :07:26.up with independently wealthy people going into Parliament. This is base

:07:27. > :07:29.salary for an MP so you could go into Parliament on this amount of

:07:30. > :07:33.money and get another job, working as a Parliamentary private secretary

:07:34. > :07:36.for a more senior MP, you could work as a minister in Government, you

:07:37. > :07:43.could work in Cabinet, all of these different positions then hike your

:07:44. > :07:47.pay. The chair of Government Select Committees review Government policy,

:07:48. > :07:52.they are paid ?15,000 each and IPSA said they are consulting on whether

:07:53. > :07:56.to increase that pay. These debates around MPs' pay are going to go on

:07:57. > :08:00.and on, but it's very toxic for MPs themselves. Thank you very much.

:08:01. > :08:03.Let's talk now to Clive Lewis, Labour MP for Norwich South,

:08:04. > :08:10.who donated his 2015 pay rise but will not be doing so this year.

:08:11. > :08:20.Good morning, tell us why not? I donated more than ?20,000 of the

:08:21. > :08:24.initial big pay rise to local charities in Norwich through

:08:25. > :08:28.JustGiving. I did that off my own back. I understand every different

:08:29. > :08:31.MP is in a different situation financially. It's a choice we can

:08:32. > :08:34.make ourselves now that it's been taken out of our control and given

:08:35. > :08:41.over to IPSA, I thought it was the right thing to do. On the 1.3%, I

:08:42. > :08:46.think I gave away the big pay rise, I'm happy to take the 1.3, I wish it

:08:47. > :08:50.was 1% in the sense that it would be in line with public sector

:08:51. > :08:57.employees, I'm told when you take into account variations, it works

:08:58. > :09:02.out about the same. What do you mean variations, 1.3 is above 1%? When

:09:03. > :09:06.you take into account bonuses and so on, that public sector employees

:09:07. > :09:13.could be paid, it could be around 1% in the end. 1% is a headline, 1% is

:09:14. > :09:17.a better pay rise, in line with what everyone else is getting. This is

:09:18. > :09:23.the key thing. Perception is so important when it comes to what MPs

:09:24. > :09:27.are paid. But for my point of view, I don't make any judgments about MP

:09:28. > :09:30.who is take it, I don't know about their financial circumstances,

:09:31. > :09:37.children, commitments. I know what I need to live on. The original pay

:09:38. > :09:42.when I was on, the mid ?65,000s, was more than I've ever earned in my

:09:43. > :09:46.life is to take on 10% on top of that, I could personally take the

:09:47. > :09:51.hit. There'll be people out there at home who say I'm on ?15,000,

:09:52. > :09:56.?20,000, I'm not see ago pay rise, I work in the public sector, real will

:09:57. > :10:01.hi hard. I've left my tablet over there, but no-one is supporting this

:10:02. > :10:06.1.3% pay rise? No. I completely understand that. I understand the

:10:07. > :10:11.anger with the 10% pay rise and the 1.3% pay rise. That was factored

:10:12. > :10:16.into my decision not to take the ?7,000 a year pay rise, I understand

:10:17. > :10:20.that. I was on the picket line yesterday with junior doctors, you

:10:21. > :10:24.know, they are seeing a real terms pay cut in their terms and

:10:25. > :10:29.conditions. Even more reason for you to donate the 1.3% perhaps. Well who

:10:30. > :10:33.here would say junior doctors don't deserve to be well paid for what

:10:34. > :10:37.they do on a daily basis. The reason people become so angry is, it's

:10:38. > :10:42.politicians in many ways that have made the political decisions and the

:10:43. > :10:48.economic decisions which mean why so many people are in the situation

:10:49. > :10:51.they are in. People on Facebook, Pete says it's sickening, one rule

:10:52. > :11:00.for them and another for us. I get it. You say you get it. I do. That

:11:01. > :11:05.is one of the main reasons I gave my ?7,000 pay rise last year away

:11:06. > :11:09.because I do get it. I get the anger that's out there. There is a

:11:10. > :11:12.morality to it. There is a bigger issue here about how we value what

:11:13. > :11:17.people do. If you think about the pay scales at the moment and look at

:11:18. > :11:19.what the top people in financial institutions, bankers and some

:11:20. > :11:22.public sector organisations, the Chief Executives, at what they're

:11:23. > :11:28.paid, then you look at what some of the people at the other end of the

:11:29. > :11:32.spectrum are paid, binmen, doctors, teachers, nurses, who's east to say

:11:33. > :11:37.the banker who may make lots of money for the economy, who also has

:11:38. > :11:41.hundreds of thousands in bonuses, are they worth that much more than a

:11:42. > :11:46.nurse, teacher, doctor, that's a question that we have to ask

:11:47. > :11:56.ourselves and how we value people. Christine says, donate the pay rise

:11:57. > :12:00.to the junior doctor? I've given the vast majority of the ?7,000 away,

:12:01. > :12:05.I'm taking the 1.3% that,'s where I am. OK. Can I ask you about

:12:06. > :12:10.something else, the decision by Labour to expel a man called Jerry

:12:11. > :12:14.Downing from your party. He was welcomed back into the Labour Party

:12:15. > :12:20.last year. The Prime Minister quoted yesterday him saying on a blog that

:12:21. > :12:25.the 9/11 hijackers must never be condemned. Mr Downing said he had

:12:26. > :12:29.been quoted out of context is. Expelling him the right decision?

:12:30. > :12:33.It's a decision that's been made and I don't know the full the tails, I

:12:34. > :12:37.only know what I've read in the media. I've read things in the media

:12:38. > :12:40.about people which I don't know whether they are true or not. If

:12:41. > :12:44.it's been looked into and the comments are correct, yes, the guy

:12:45. > :12:48.shouldn't be in the Labour Party. Why do you think Jeremy Corbyn

:12:49. > :12:53.didn't condemn his comments yesterday? First of all, David

:12:54. > :12:56.Cameron wants to make a political scene and I think Jeremy Corbyn was

:12:57. > :13:00.there to ask the Prime Minister questions, he shouldn't be asking

:13:01. > :13:04.Jeremy Corbyn questions. It's not difficult to condemn somebody who

:13:05. > :13:07.says the 9/11 hijackers must never be condemned? Jeremy Corbyn was

:13:08. > :13:10.asking David Cameron serious questions about the state of our

:13:11. > :13:14.economy, about the state of the public sector. This is serious

:13:15. > :13:18.enough for Labour to expel him? It is serious and he's been expelled

:13:19. > :13:21.but this isn't about any questions or Labour internal politics, it's

:13:22. > :13:23.Prime Minister's Questions that I think it's quite clear, Prime

:13:24. > :13:26.Minister's Questions, that's what it's about. David Cameron is a

:13:27. > :13:29.master of turning things around. If you respond to that, that's time you

:13:30. > :13:34.don't have to question David Cameron to question the Prime Minister. I

:13:35. > :13:39.think look, the decision has been made, this guy has been making

:13:40. > :13:42.stupid, offensive and silly comments and it's quite clear it's been

:13:43. > :13:46.decided there is no place for him in the Labour Party and I agree with

:13:47. > :13:52.him. Thank you very much Clive Lewis. Still to come, are you paying

:13:53. > :13:56.too much for your gas and electricity? I can't imagine there

:13:57. > :14:02.are people around the country saying, no, not at all. Also coming

:14:03. > :14:05.up, a little boy with selective mutism or a phobia of talking. We

:14:06. > :14:07.met him on the programme last year. He's back with his mum to let us

:14:08. > :14:17.know how he's getting on. New plans are unveiled to help

:14:18. > :14:20.households get better value for the money they pay for energy -

:14:21. > :14:23.and that includes capping charges The Competition and Markets

:14:24. > :14:28.Authority wants to boost protection for poorer people -

:14:29. > :14:30.and make sure people are encouraged to switch gas

:14:31. > :14:35.and electricity providers. There as in really good deals

:14:36. > :14:38.out there for all of us but there are about two

:14:39. > :14:41.thirds of us who don't We sit on the default tariff

:14:42. > :14:46.which is about 25-30% more than it Our solution to this is going to be

:14:47. > :14:51.to make it easier for people to switch, better informed,

:14:52. > :14:53.cheaper, much less hassle and we firmly believe

:14:54. > :14:55.that we are well on the way It's the second day of the junior

:14:56. > :15:02.doctors' strike and now NHS England is warning that things are getting

:15:03. > :15:07.more difficult in hospitals. But it insists plans are in place

:15:08. > :15:10.to ensure they can cope. The doctors' union is apologising

:15:11. > :15:12.but claims the walk-out, which ends tomorrow

:15:13. > :15:21.morning, is necessary. More strong words in Government

:15:22. > :15:24.ranks over the EU referendum campaign this morning.

:15:25. > :15:26.David Cameron will today accuse those campaigning to leave the EU

:15:27. > :15:29.of regarding the loss of people's jobs and businesses that

:15:30. > :15:34.could follow as "a price worth paying."

:15:35. > :15:37.They have hit back, saying his remarks are unworthy of a Prime

:15:38. > :15:39.Minister. The number of rhinos killed

:15:40. > :15:42.by poachers in Africa has increased Figures compiled for

:15:43. > :15:47.the International Union for Conservation of Nature show that

:15:48. > :15:49.more than 1300 were poached It describes the losses

:15:50. > :16:01.as 'alarming'. Here's some sport now

:16:02. > :16:10.with Olly Foster. Chelsea out of the Champions League

:16:11. > :16:12.for the second year running and unlikely to win the Premier League

:16:13. > :16:16.title? They were knocked out of the

:16:17. > :16:21.Champions League last night by Paris St Germain, they lost 2-1 at

:16:22. > :16:25.Stamford Bridge, 4-2 on aggregate. They are still in the FA Cup, every

:16:26. > :16:29.chance they could win that, but they are ten points off the top four in

:16:30. > :16:33.the Premier League so every chance they will not be in next season's

:16:34. > :16:39.Champions League, which would be the first time in 14 years, the first

:16:40. > :16:44.time in the Roman Abramovich Iraq. The Europa League, often considered

:16:45. > :16:49.the poor relation to the Champions League, has considered some of its

:16:50. > :16:52.kudos over the last few years. Spurs are playing the favourites, Borussia

:16:53. > :16:57.Dortmund, in Germany, which should be a good match. But the two most

:16:58. > :17:00.decorated clubs in the history of English football, Liverpool and

:17:01. > :17:05.Manchester United, meeting in Europe for the first time. England's women

:17:06. > :17:11.are heading home from the US, they had a difficult time of it in the

:17:12. > :17:15.She Believes cup. They lost their first two matches, a draw made sure

:17:16. > :17:20.they didn't finish bottom one they played France. We will hear from our

:17:21. > :17:25.reporter at that game in Florida. Also we anticipate the England rugby

:17:26. > :17:29.team announcement at 10am for their very, very important match against

:17:30. > :17:31.Wales at Twickenham in the six Nations on Saturday. That is after

:17:32. > :17:36.10am, we will see you then. Next an update on a story we brought

:17:37. > :17:39.you last year involving a little boy called Daniel Rowland

:17:40. > :17:41.who has selective mutism, It's an anxiety disorder that

:17:42. > :17:44.prevents children and adults speaking in certain social

:17:45. > :17:46.situations, like in lessons Yet often they are able to speak

:17:47. > :17:51.freely to close family and friends Here's Daniel and his mum

:17:52. > :17:55.Fran Rowland, who also had this condition when she was a child

:17:56. > :17:58.but overcame it, talking to us Daniel Rowland is six years

:17:59. > :18:11.old and living with SM. It is a condition his mum also had

:18:12. > :18:16.when she was a child. Daniel, do you ever

:18:17. > :18:21.find it hard to talk? Do you ever feel scared

:18:22. > :18:29.when you have to talk? Do you think one day you will be

:18:30. > :18:40.able to talk all the time? Do you want to be able

:18:41. > :18:45.to talk all the time? When I picked Daniel

:18:46. > :18:50.up from school today, he was talking to me

:18:51. > :18:53.about his day and what he did. And what he enjoys

:18:54. > :18:56.about school and things. He can't talk to teachers,

:18:57. > :19:11.and in groups of people Although he will talk to more

:19:12. > :19:19.children than I ever used to. When I was little I could

:19:20. > :19:21.never speak to anybody. I didn't know why then

:19:22. > :19:27.but I still don't know why. Whenever someone spoke to me,

:19:28. > :19:29.I wanted to speak It just wouldn't work,

:19:30. > :19:33.it just didn't happen. And teachers did not know,

:19:34. > :19:36.they thought I was shy, and then when I wouldn't speak

:19:37. > :19:39.I used to get in trouble. And sent out of class

:19:40. > :19:42.because I would not give them Daniel got off of the swing

:19:43. > :19:48.because the little girl And he was worried about her

:19:49. > :19:52.hearing him talking. I knew Daniel was like me

:19:53. > :19:55.when he was a baby. He used to be chatting away

:19:56. > :20:06.in the buggy to me and somebody he didn't know would come

:20:07. > :20:08.over and say, "Hello!" to the baby and he would,

:20:09. > :20:11.his face would just go And he would look down

:20:12. > :20:15.and he would not make eye contact and it didn't matter if they tickled

:20:16. > :20:18.him or try to make him laugh, he would just keep that set

:20:19. > :20:21.expression the whole time. I can understand him more

:20:22. > :20:25.than anyone else can. And he also knows that

:20:26. > :20:28.I was like him, because I have told him before that you will be

:20:29. > :20:32.able to talk one day because Mummy Some people who don't understand

:20:33. > :20:47.what SM is may think he is doing it because he's being stubborn,

:20:48. > :20:49.or he doing it for attention. If Daniel could talk it would be

:20:50. > :20:54.the thing that he would want to do He can't control it and if he could

:20:55. > :21:01.he wouldn't be doing this, because he just wants to be

:21:02. > :21:04.like everybody else. Daniel has been going to dance

:21:05. > :21:09.for about a year now When he first went he was terrified,

:21:10. > :21:21.he didn't want to go in. And when I picked him up after that

:21:22. > :21:27.first dance class he had absolutely And now he dances in front of

:21:28. > :21:32.people, whereas before he wouldn't. Anything you like,

:21:33. > :21:37.babes, off you go. When I first met Daniel,

:21:38. > :21:46.there felt like there was, when you sort of feel something

:21:47. > :21:49.for somebody, straight away. And his mum, when she came in,

:21:50. > :21:58.she was a bit worried I think about him not speaking

:21:59. > :22:02.and stuff like that. But he was fine, and

:22:03. > :22:05.because it is dance, I think from the first moment

:22:06. > :22:15.he came here it was like I think he sort of found a place

:22:16. > :22:22.where he can be himself. And I think it is, I am really,

:22:23. > :22:32.really pleased that he has found us. In the beginning of Where The Wild

:22:33. > :22:35.Things Are, Max was really, # Row, row row your boat,

:22:36. > :22:45.gently down the stream, # If you see a beast,

:22:46. > :22:48.don't forget to scream # Aaah!

:22:49. > :22:53.Aaah! Daniel and Fran Rowland are here now

:22:54. > :23:13.to share the news that Daniel has Good morning. Good morning. How are

:23:14. > :23:16.you? Good. Tell me what happened in September when you were at school

:23:17. > :23:30.and the teacher was doing the register? I said good morning and he

:23:31. > :23:36.was amazed. How did you feel? Happy. Was it the first time you have ever

:23:37. > :23:39.spoken in your classroom? Yes. Goodness me, well done. What did job

:23:40. > :23:47.friends think, what did they say? Nothing. Just carried on as normal?

:23:48. > :23:52.They were expecting it perhaps. Is it true you were in the school

:23:53. > :24:05.nativity play? Yes. What did you have to say in that? I forgot. Well

:24:06. > :24:09.done. Fran, Daniel, as far as you are concerned, has overcome his

:24:10. > :24:17.selective mutism? Yes, he has, he is a different child. And the idea that

:24:18. > :24:21.he, either last summer, would come into a TV studio where there are

:24:22. > :24:30.cameras, we don't know each other, and he would talk on national

:24:31. > :24:34.television... That wouldn't have happened. I didn't think this day

:24:35. > :24:40.would come, to be honest. What has it been like for you? At first, I

:24:41. > :24:44.was worried that he would go back, that the next day he would not talk,

:24:45. > :24:49.and as time went on I realised it seems to be getting better and

:24:50. > :24:53.better, and it felt like a miracle, almost, for something that would

:24:54. > :24:57.never happen, and it read. Did you know that Daniel wanted to speak

:24:58. > :25:01.when the teacher was calling the register? I did, the first week back

:25:02. > :25:04.in September he was making indications that he was going to

:25:05. > :25:09.answer the register, and it took about a week to be able to do it. He

:25:10. > :25:13.kept saying he was going to do it, then he would come home and say, I

:25:14. > :25:15.couldn't, and I would say, don't worry, another day, and then one day

:25:16. > :25:31.he came home and said, I did it. What has changed, do you think? I

:25:32. > :25:33.think it was a lot of his confidence building, and the fact that he knew

:25:34. > :25:36.all along that I had overcome selective mutism, so he knew he

:25:37. > :25:39.could do it as well. So you have reinforced to Daniel a lot, that you

:25:40. > :25:42.had the same thing when you were little and look at you now, that

:25:43. > :25:46.sort of thing? I kept saying, you will speak one day, in your own

:25:47. > :25:50.time, don't worry about it. It will happen, look, mummy can talk now,

:25:51. > :25:57.mummy didn't used to talk, so he always believed it could happen.

:25:58. > :26:01.What was it like, obviously we saw the film from last year, but since

:26:02. > :26:05.he was a little boy, growing up, what has it been like for Daniel,

:26:06. > :26:10.for you, for your family, with the fact that Daniel wouldn't speak in

:26:11. > :26:14.front of others? It was very hard for him, he didn't enjoy school, he

:26:15. > :26:17.is a very bright little boy but couldn't answer any of the

:26:18. > :26:22.questions, so all day in his head he had the answers and wasn't able to

:26:23. > :26:25.say anything, so it was quite frustrating for him, and he would

:26:26. > :26:33.come home and be quite frustrated and upset, he didn't enjoy school,

:26:34. > :26:38.so... We know that one in 150 children have selective mutism. If

:26:39. > :26:44.medical professionals talk to you about why you had it as a child, why

:26:45. > :26:51.is your son had it... I'm not sure, to be honest. When I was a child it

:26:52. > :26:56.wasn't heard of, and it took a while for Daniel's to be recognised as

:26:57. > :27:00.selective mutism. Is very experienced teacher came to cover

:27:01. > :27:03.his class one day and said to me, are you aware Daniel has got

:27:04. > :27:07.selective mutism? That was the first time I heard the word, and it is

:27:08. > :27:13.when we linked it back to my childhood and what was wrong with me

:27:14. > :27:21.as well. Do you think there is any link between you having it and your

:27:22. > :27:27.son having it? Yes. Do you? Yes, my mother has it as well. OK, so why

:27:28. > :27:31.would it have been passed down? As far as I know it is not a genetic

:27:32. > :27:35.thing? From what I have read, they are starting to think it could be

:27:36. > :27:39.genetic, but definitely my mother had it, I had it, and Daniel was the

:27:40. > :27:48.most extreme one out of the family so far. I know you took Daniel to

:27:49. > :27:52.speech therapy between the ages of five and six, how much did that

:27:53. > :27:57.help? It was in school, the school organised it. It did help because he

:27:58. > :28:00.learned to trust one adult, and amazing teaching assistant, and he

:28:01. > :28:04.learned to trust her, and he, over the course of the year, learn to

:28:05. > :28:11.speak to her, first with me there, then without me there, and he

:28:12. > :28:15.became, he really trusted her, and I think that helped, because he had

:28:16. > :28:19.somebody to trust in school. It is important to point out to people

:28:20. > :28:25.watching with the appropriate environment and handling through

:28:26. > :28:30.adults most children do overcome selective mutism, don't they? And

:28:31. > :28:34.the treatment doesn't focus on the speaking itself, it is about

:28:35. > :28:38.reducing the anxiety around the child. Would you say Daniel is on

:28:39. > :28:44.the way to recovering from his selective mutism or has he done

:28:45. > :28:48.that, has he achieved it? I think he has achieved it. People see the real

:28:49. > :28:53.Daniel, he is doing what he wants to do, and I would say he has overcome

:28:54. > :28:59.it. What advice would you give to parents who may have a child with

:29:00. > :29:03.selective mutism? I would say that it is really, really hard to see the

:29:04. > :29:06.light at the end of the tunnel, almost, and never give up hope,

:29:07. > :29:10.because there are days when you think this is never going to end, my

:29:11. > :29:15.Child is going to have this their whole life and I will have to keep

:29:16. > :29:19.battling. But it can end, there is hope, because my son is talking.

:29:20. > :29:26.Daniel, is it true you got told off at school -- at school for being too

:29:27. > :29:32.chatty, talking in lessons? Did you? I bet you were thrilled by that?! I

:29:33. > :29:37.was, I was really happy! It was actually funny! Can I ask you what

:29:38. > :29:45.you would like to be when you grow up, Daniel? And actor. Would you? Is

:29:46. > :29:55.that because you were in the nativity play at Christmas? I think

:29:56. > :30:02.you have signed him up to an acting agency, is that right? Yes, we have,

:30:03. > :30:06.because he wanted to do it, and he auditioned and stood in front of a

:30:07. > :30:10.load of people and did his audition, and he's very confident, he is not

:30:11. > :30:18.shy at all, not shy, and he is able to talk. So, yes, he did fantastic.

:30:19. > :30:22.I think at first a lot of people think if a child isn't speaking it

:30:23. > :30:27.is because they are shy, and that will be the case with most children,

:30:28. > :30:31.but I suppose you might suggest it is important to look further in case

:30:32. > :30:37.it is something else? Yes, he was never shy. I know that sounds... He

:30:38. > :30:41.wasn't a shy child, he would be happy to do things in front of

:30:42. > :30:46.people, whereas his brother is shy and he is typically shy, whereas

:30:47. > :30:50.Daniel it was just speaking, it was something completely different.

:30:51. > :30:54.Thank you for pointing that out. Daniel, well done, you. Thank you

:30:55. > :30:58.for coming on our programme. Will you come again? Yes! Thank you.

:30:59. > :31:09.Fran, thank you so much. Oh, I have some e-mails. Can I just

:31:10. > :31:16.read them to you. Bear with me while we get them one second. Sorry, my

:31:17. > :31:21.gosh it's taking forever. Rubbish Wi-Fi in this basement. Maria on

:31:22. > :31:25.Twitter says Daniel is a lovely boy, wishing him well in his future and

:31:26. > :31:32.hope he keeps dancing as he looks like an excellent dancer. Are you

:31:33. > :31:36.still dancing? What fantastic progress on national TV helping us

:31:37. > :31:41.understand more about selective mutism another texter says. On

:31:42. > :31:46.Twitter ARC says, Daniel is an inspirational little boy. This

:31:47. > :31:51.e-mail from somebody who hasn't left their name, what a hero overcoming

:31:52. > :31:55.something almost unheard of, a shining example of patient and

:31:56. > :31:58.loving parenting. Robin tweets, so interesting to hear

:31:59. > :32:02.Daniel's story and what an amazing dancer he is. Plus so brave to talk

:32:03. > :32:03.on national television. Thank you so much.

:32:04. > :32:08.They all love you! Quite right too. Coming up: The grieving parents

:32:09. > :32:11.who say they're being forced to represent themselves

:32:12. > :32:30.at their son's inquest Smartphones and tablets are

:32:31. > :32:33.everywhere. BBC News and Five Live have challenged more than a thousand

:32:34. > :32:40.students to turn off their technology for a week. That weekend

:32:41. > :32:46.is today. Pupils and staff at Tarporley High School in Cheshire

:32:47. > :32:51.have given up their computers. Here are easiy and Tom who tell us how

:32:52. > :32:57.they are getting on. I'm taking part in the detox and for a whole week we

:32:58. > :33:01.are not allowed Snapchat, Instagram, Facebook, Twitter, so no social

:33:02. > :33:07.media at all, no YouTube and no games. Hello, Tom here. Day one of

:33:08. > :33:13.my digital detox. Going good-ish. Really? Um, I watched a bit of TV, I

:33:14. > :33:19.haven't watched any YouTube because I can't obviously. It's going well.

:33:20. > :33:22.I'm feeling normal really, there's not much difference, although I'm a

:33:23. > :33:28.bit annoyed that I can't watch YouTube. I'm getting a bit stressed

:33:29. > :33:33.about it. Hi, easiy again, update on my digital detox. I've got my badge

:33:34. > :33:38.still and it's day two, I've been social media free for well over 24

:33:39. > :33:46.hours. I find I'm reaching a lot more than I should for my phone. I'm

:33:47. > :33:49.glad I logged out of everything. Apprehensive about the weekend

:33:50. > :33:54.because I have a lot of spare time, I usually fill that with my time.

:33:55. > :34:01.Day two of my digital detox. It's hard not to pick up your phone and

:34:02. > :34:06.check notifications really and YouTube because I sort of get

:34:07. > :34:10.comfort from watching YouTube and I haven't really had that there but

:34:11. > :34:15.it's given me time to work on my guitar skills. A I'm on day three of

:34:16. > :34:19.the digital detox, it's Friday, I've done quite well so far. I'm

:34:20. > :34:24.definitely missing it a lot, but I've found I'm coping pretty well.

:34:25. > :34:29.I've been doing a bit more reading, I've been doing a bit more spending

:34:30. > :34:35.time with my family. I'm talking quietly, everyone else is in bed.

:34:36. > :34:39.It's day three. Today's been quite difficult. Honestly, it's been the

:34:40. > :34:45.most difficult because it's Friday and normally on Friday I just chill

:34:46. > :34:49.out, relax, watch YouTube, but I haven't been able to do that. I

:34:50. > :34:54.managed to survive. I've been downstairs with my family talking to

:34:55. > :34:59.them. God knows how. Day five so it's Sunday night. I've had a busy

:35:00. > :35:04.weekend so I've not found it as difficult as I thought I might so

:35:05. > :35:08.that's good. Although, having said that, it was definitely a lot easier

:35:09. > :35:11.when I was in school because I know a lot of the people from my

:35:12. > :35:15.friendship group were also doing the challenge and it was a bit of

:35:16. > :35:17.feeling almost competitive like not wanting to be the first person to

:35:18. > :35:26.give in. Day four. Saturday. It's been the

:35:27. > :35:37.most difficult day because it's the weekend and normally at the weekend

:35:38. > :35:41.I just watch YouTube, but... I have kept myself entertained. Day five of

:35:42. > :35:47.my digital detox. It's so difficult. I'm still in it, I haven't given up

:35:48. > :35:51.but it's incredibly difficult. I've got nothing to do. I'm bored.

:35:52. > :35:58.Yesterday I went to do stuff with my friend and today I've been to town,

:35:59. > :36:02.but it's quite difficult not to like check because I like looking at

:36:03. > :36:06.clothes and stuff online but I can't and it's frustrating. But... That's

:36:07. > :36:13.the weekend done, that's the most difficult part.

:36:14. > :36:16.You can see more on the website at www.bbc.co.uk/schoolreport. Thank

:36:17. > :36:23.you for all your comments on the MPs' pay rise which is coming soon.

:36:24. > :36:25.1.3% MPs will receive this year. Recommended by the independent

:36:26. > :36:30.Parliamentary standards authority. It's been taken out of the hands of

:36:31. > :36:34.MPs, they don't vote on their own pay rise any more. It's been taken

:36:35. > :36:39.out of their hands. IPSA decides now. This e-mail is from somebody

:36:40. > :36:43.who says, they are married to a Member of Parliament. I would like

:36:44. > :36:48.to remain anonymous as my husband is an MP. He's one of the few MPs who

:36:49. > :36:52.doesn't have a second job. He's not independently wealthy, nor has he

:36:53. > :36:57.any other source of income. He just does his duty as an MP to

:36:58. > :37:05.the best of his ability. This takes him away from home, involve Miss

:37:06. > :37:09.Hours of travelling. He's away some weekends. He deserves the pay. He

:37:10. > :37:14.gives a considerable amount to charity both in time and in monthly

:37:15. > :37:19.one-off donations. He's extremely kind to others. This texter says,

:37:20. > :37:24.the politicians will be making a great gesture if they gave their pay

:37:25. > :37:27.rise to a low-income family in their own constituency. It would change

:37:28. > :37:35.someone's life and maybe give some children a great holiday. Reelian

:37:36. > :37:40.none says it's riddic ploughs, half the country are struggling. Another

:37:41. > :37:46.person says, frontline public sector staff have had nothing for years,

:37:47. > :37:50.thank you be justified. Another e-mail says, they should be on a

:37:51. > :37:55.basic salary of ?25,000 a year then if they perform well, they should

:37:56. > :38:00.get bonuses. Neil says, we need to pay MPs sufficiently. ?75,000 a year

:38:01. > :38:05.is appropriate in the wider landscape. A texter says, I work in

:38:06. > :38:09.the police, it sickens me to see MPs getting this pay rise when we put

:38:10. > :38:13.our lives on the line every day. Lesley says, I'm fed up with people

:38:14. > :38:17.who have this mean attitude to MPs, especially towards their salary. Be

:38:18. > :38:21.realistic, with the rise, it still won't be comparable to that of the

:38:22. > :38:25.same level in other organisations. The majority work very hard and make

:38:26. > :38:30.personal and career sacrifices. We should be ashamed of our sting

:38:31. > :38:34.edginess. A texter says, MPs are not paid enough, how can the man running

:38:35. > :38:39.the country be paid less than people run ago lower league football club

:38:40. > :38:51.Jackie says, compared to many senior officers in medium sized PLCs,

:38:52. > :38:54.?75,000 is not a huge salary. The base salary should be seriously

:38:55. > :38:58.reviewed. Thank you for those. Keep them

:38:59. > :39:05.coming in. I know you will without me even inviting you to. Do get in

:39:06. > :39:11.touch in the usual ways. Next Syria, the ongoing conflict

:39:12. > :39:17.there's meant there are 4. #6 million refugees and 13.5 million

:39:18. > :39:22.people in need of humanitarian assistance inside Syria.

:39:23. > :39:26.Must FA is one of them. He's five years of age, partially paralysed

:39:27. > :39:35.and an orphan after a barrel bomb hit his home -- Musstafa. His

:39:36. > :39:39.determination to learn to walk again has amazed doctors at the Medecins

:39:40. > :40:29.Sans Frontieres centre in Jordan. Here is his story.

:40:30. > :40:34.And in the first time he couldn't even stand up.

:40:35. > :40:37.I had to hold him like you hold a small baby.

:40:38. > :41:47.When you keep just talking about him.

:41:48. > :41:57.When he was walking in the corridor and just came to me and hugged me

:41:58. > :42:19.If you use a pre-payment meter to get your gas and electricity

:42:20. > :42:21.and there are 4 million low-income households that do;

:42:22. > :42:33.We are awaiting the report. There is another report in the summer.

:42:34. > :42:34.Details in the next half hour. In the meantime, here is Carol with the

:42:35. > :42:44.weather. We have seen a lot of different

:42:45. > :42:53.weather. A weather-watcher sent in this one, mist in Perth and Kinross,

:42:54. > :42:57.but equally beautiful blue skies. Beautiful blue skies in Somerset. In

:42:58. > :43:02.Northern Ireland, look at that sun rise, how spectacular is that? For

:43:03. > :43:05.many, it's been fine, dry, however, there is a bit of cloud around this

:43:06. > :43:09.morning and that cloud has been producing some rain. The rain isn't

:43:10. > :43:11.particularly heavy but it has been coming in courtesy of this weather

:43:12. > :43:15.front which is weakening all the time. Rain particularly across parts

:43:16. > :43:21.of Yorkshire and Lincolnshire. There is a lot of drizzle coming out of

:43:22. > :43:24.this cloud and it extends all the way through southern Scotland,

:43:25. > :43:27.through the heart of England and towards the Channel Islands. That's

:43:28. > :43:32.where we are likely to see spots of rain. Brighter skies in East Anglia

:43:33. > :43:36.and Kent. Out towards the west, particularly in areas adjacent to

:43:37. > :43:42.the Irish Sea, we are also looking at sunshine. This morning, we hang

:43:43. > :43:47.on to some of the cloud and into the afternoon, we have the odd spot.

:43:48. > :43:51.Nice day for East Anglia, Essex and Kent. As we pick up the cloud again

:43:52. > :43:55.from the Midlands to Hampshire, we are prone to the odd spot of rain.

:43:56. > :43:58.Most of us will miss that. Lovely day in prospect in south-west

:43:59. > :44:03.England towards Somerset, as we saw if an earlier picture, and a similar

:44:04. > :44:05.story across Wales. A bit more cloud at times will develop across east

:44:06. > :44:09.Wales. For Northern Ireland, the opposite is true, the cloud is going

:44:10. > :44:13.to come in from the west and the same too for western Scotland. For

:44:14. > :44:17.the rest of Scotland, dry and bright with sunshine. The thicker cloud in

:44:18. > :44:22.the east might produce the odd spot of rain but you will be unlucky if

:44:23. > :44:27.it does. Through the evening, we see showers arrive before the main band

:44:28. > :44:32.of rain comes in. This is the weather front accompanied by breezy

:44:33. > :44:35.conditions. There'll be a touch of frost. It will be cold enough for

:44:36. > :44:40.that and we are looking at patchy fog as well. That fog won't lift

:44:41. > :44:45.until 9 or 10 tomorrow morning, then it should clear. Tomorrow, as a

:44:46. > :44:49.result for England and Wales, once again lovely blue skies, variable

:44:50. > :44:53.amounts of cloud. It will be bright, rather than sunny at times. Same

:44:54. > :44:56.around the Moray Firth. The north-west parts of England, we

:44:57. > :44:59.should see some sunshine. The weather front will still produce

:45:00. > :45:02.some rain in Scotland, noticeably across Northern Ireland too. As we

:45:03. > :45:06.head on into the weekend, we continue with a lot of settled

:45:07. > :45:10.weather. Again, lots of dry weather in England and Wales, but still at

:45:11. > :45:12.times there'll be some wet and windy weather across the far north.

:45:13. > :45:17.Temperatures continuing to rise. . Hello, I'm Victoria

:45:18. > :45:25.Derbyshire, good morning. Seven-year-old Zane was poisoned

:45:26. > :45:27.by fumes during flooding at his home, but his parents

:45:28. > :45:30.and the authorities disagree Now his parents say they're

:45:31. > :45:39.being forced to represent themselves at his inquest after

:45:40. > :45:41.being denied legal aid - We've been hearing from a little boy

:45:42. > :45:45.with selective mutism whose story we've been following

:45:46. > :45:56.on this programme. Daniel, who has started

:45:57. > :45:58.to overcome his phobia, told me how it felt to speak

:45:59. > :46:01.in class for the first time. He looked amazed after I said it.

:46:02. > :46:11.How did you feel? Happy. You can see the full interview

:46:12. > :46:14.on our programme page And we'll have the latest

:46:15. > :46:17.on Madonna's bitter dispute with ex-husband Guy Ritchie over

:46:18. > :46:29.where their son Rocco should live. Four million households with pre-pay

:46:30. > :46:35.gas and electricity meters should get a cap on how much they're

:46:36. > :46:38.charged - that's the call Its unveiled plans to help

:46:39. > :46:41.households get better value for the money they pay for energy,

:46:42. > :46:44.including boosting protection There are some really good deals

:46:45. > :46:58.out there for all of us but about two-thirds

:46:59. > :47:00.of us don't take them. We sit on the default tariff

:47:01. > :47:03.which is about 25-30% more than it Our solution to this is going to be

:47:04. > :47:07.to make it easier for people to switch, better informed,

:47:08. > :47:09.cheaper, much less hassle and we firmly believe

:47:10. > :47:18.that we are well on the way There has been a sharp rise in

:47:19. > :47:23.emergency admissions with NHS England reporting demands on

:47:24. > :47:27.services. January saw calls to NHS 111 rise by almost a fifth. Figures

:47:28. > :47:31.show delays in accident and emergency unit in England have also

:47:32. > :47:32.reached record levels with 89% of patients dealt with within four

:47:33. > :47:34.hours. It's the second day of the junior

:47:35. > :47:37.doctors' strike and now NHS England is warning that things are getting

:47:38. > :47:40.more difficult in hospitals. But it insists plans are in place

:47:41. > :47:43.to ensure they can cope. The doctors' union is apologising,

:47:44. > :47:46.but claims the walk-out, that ends tomorrow

:47:47. > :47:56.morning, is necessary. More scrapping within Government

:47:57. > :47:58.ranks over the EU referendum campaign this morning -

:47:59. > :48:00.David Cameron is accusing leave campaigners of thinking the loss

:48:01. > :48:02.of jobs and business But they've hit back,

:48:03. > :48:06.saying the remarks are unworthy The suffering and loss of rhino

:48:07. > :48:10.populations in Africa to poachers More than 1300 rhinos were poached

:48:11. > :48:17.for their horns last year. The International Union

:48:18. > :48:19.for Conservation says it's the sixth year in a row there's

:48:20. > :48:21.been an increase. It describes the losses

:48:22. > :48:22.as 'alarming'. Children across the UK

:48:23. > :48:24.are being invited to pick up their pens and notepads

:48:25. > :48:30.for the BBC News School Report Day. It's the 10th year that pupils have

:48:31. > :48:35.been making their own reports on issues that are affecting them,

:48:36. > :48:38.and this time some of the school reporters have been looking

:48:39. > :48:41.at the daily impact of social media. Chelsea have been knocked out

:48:42. > :48:46.of the Champions League. They trailed 2-1 after the first leg

:48:47. > :48:49.of their match against Paris St Germain and lost

:48:50. > :48:51.by the same scoreline The French took the lead early

:48:52. > :48:59.on but the Chelsea striker Diego Costa, who had been branded

:49:00. > :49:03.a fraud by PSG in the build-up to the match, crafted

:49:04. > :49:04.a terrific equaliser. Hope was extinguished midway

:49:05. > :49:08.through the second half as Zlatan Ibrahimovic scored

:49:09. > :49:11.the winner on the night for a 4-2 aggregate victory that puts them

:49:12. > :49:16.in the quarterfinals. Chelsea are still in the FA Cup

:49:17. > :49:20.but are a long way off the top four in the Premier League and so face

:49:21. > :49:25.missing out on a place in next season's Champions League

:49:26. > :49:35.for the first time in 14 years. We tried to do our first job, to get

:49:36. > :49:41.out of the relegation zone, but it was a very big gap to go on a place

:49:42. > :49:53.where the right is to play Champions League. That's not, how shall I say,

:49:54. > :49:56.Chelsea must consider in its short future how to handle this.

:49:57. > :49:58.It's the last 16 of the Europa League tonight,

:49:59. > :50:00.Tottenham face the favourites Borrussia Dortmund in Germany

:50:01. > :50:02.but at Anfield it's the first leg of Liverpool against Manchester

:50:03. > :50:12.England's two most successful sides have never met in Europe before.

:50:13. > :50:20.Games like this, the mother of all football games, that is what you

:50:21. > :50:26.really want when you are younger, when you can play. You don't have to

:50:27. > :50:32.think about concentration, you are concentrated, it's absolutely easy

:50:33. > :50:33.then. And so, yes, it's a big challenge, but the best thing you

:50:34. > :50:38.can do in football. England's women just avoided

:50:39. > :50:41.finishing bottom at the end of their three-match friendly

:50:42. > :50:43.tournament in the USA. After two defeats they signed

:50:44. > :50:45.off with a 0-0 draw Jo Currie was at the match

:50:46. > :50:59.for us in Boca Ratone. England said they were coming to the

:51:00. > :51:03.She Believes cup to win it, but it wasn't to be. After defeats to the

:51:04. > :51:09.USA and Germany they needed at least a draw against France to avoid

:51:10. > :51:15.finishing bottom. The lionesses were forced to defend time and time

:51:16. > :51:20.again. They went close and hit the crossbar. Demi Stokes had England's

:51:21. > :51:25.best chance but could not beat the goalkeeper. The captain was buoyant

:51:26. > :51:29.about her team's performance. Knowing how tied each of the three

:51:30. > :51:32.games have been, we are very pleased with how we have progressed first

:51:33. > :51:36.and foremost, it is the first time we have been together for three

:51:37. > :51:40.months, so to come here and have two weeks, and with each game we got

:51:41. > :51:43.better and better, and unfortunately the results didn't come but without

:51:44. > :51:48.a doubt the performance and progression of the team is on the

:51:49. > :51:59.way up. Hosts USA eventually won the She Believes cup with a 2-1 win

:52:00. > :52:02.against Germany in the final. England's results may not have been

:52:03. > :52:04.what they wanted this week, but their performances have impressed,

:52:05. > :52:05.having gone toe to toe with the top three teams in the world.

:52:06. > :52:13.In the last few minutes, England have named an unchanged team

:52:14. > :52:19.to face Wales in the Six Nations at Twickenham on Saturday,

:52:20. > :52:21.but there's plenty of interest in who's on the bench.

:52:22. > :52:23.Manu Tuilagi is among the replacements and set

:52:24. > :52:26.to win his first cap in almost two years.

:52:27. > :52:28.He's had various injuries, the head coach Eddie Jones says

:52:29. > :52:30.the Leicester centre has been picked on potential more

:52:31. > :52:34.The winner will be favourite to go on and win the title,

:52:35. > :52:36.with one more round of matches to go.

:52:37. > :52:38.I will be back with the headlines at 10:30am.

:52:39. > :52:40.Good morning, we're on BBC Two and the BBC News Channel

:52:41. > :52:50.Earlier we met the amazing Daniel Rowland, little boy had as -- who

:52:51. > :52:56.had selective mutism, a phobia of talking. You have been e-mailing us.

:52:57. > :53:00.Lynn said, I experienced selective mutism with a girl in my class 28

:53:01. > :53:04.years ago, it was a joyous day when she first spoke.

:53:05. > :53:08.Another says, my son had a similar problem with selective mutism, glad

:53:09. > :53:11.to know there is a name for the condition, it was frustrating for us

:53:12. > :53:14.because he had normal conversation that home.

:53:15. > :53:18.Alison takes two to say, your feature has given me a name for what

:53:19. > :53:23.I have, I didn't speak during my first year at school and thought I

:53:24. > :53:24.was shy. I grew out of it and I am a woman in my late 50s.

:53:25. > :53:28.You can get in touch in the usual ways, use the hashtag #VictoriaLIVE.

:53:29. > :53:30.If you text, you will be charged at the standard network rate.

:53:31. > :53:33.Wherever you are you can watch our programme online

:53:34. > :53:40.via the BBC News app or our website, bbc.co.uk/victoria.

:53:41. > :53:46.The parents of a seven-year-old boy who died during the flooding

:53:47. > :53:49.in Surrey two years ago say they may have to represent themselves

:53:50. > :53:51.at the coroner's inquest because they've been

:53:52. > :53:56.Zane Gbangbola died in Chertsey in February 2014.

:53:57. > :54:02.The authorities say he was poisoned by carbon monoxide fumes.

:54:03. > :54:05.His family believe he was killed by hydrogen cyanide from a contaminated

:54:06. > :54:08.An inquest into the boy's death opens in June.

:54:09. > :54:11.The leader of the Green Party has asked the Prime Minister to step

:54:12. > :54:15.in and help the family get legal aid.

:54:16. > :54:21.Zane's parents are Nicole Lawler and Kye Gbangbola.

:54:22. > :54:24.Welcome to the programme, thank you for talking to us.

:54:25. > :54:27.Our legal affairs analyst Clive Coleman is also here.

:54:28. > :54:33.He will talk about the legal aid issue and the changes made by the

:54:34. > :54:40.Government. I would like to ask you, first of all, if I may, about the

:54:41. > :54:48.flooding in 2014. It had been going on in your basement for a few weeks,

:54:49. > :54:55.hadn't it? The house had water come into the basement in January, and it

:54:56. > :54:58.happened again, so we naturally defended the property, because it is

:54:59. > :55:03.Victorian, it is designed with a flood basement, and as long as you

:55:04. > :55:08.can pump out the water quicker than it comes in, you are fine. It is an

:55:09. > :55:13.all electric house, all of the pumps were electric pumps. Essentially

:55:14. > :55:22.what happened, Zane and I returned home, I kissed him good night, and

:55:23. > :55:32.woke up in hospital the next day to find that my beautiful son had died.

:55:33. > :55:35.What had happened is the landfill, the water had passed through the

:55:36. > :55:41.landfill underneath the house and released toxins into the house, we

:55:42. > :55:48.now know it to be hydrogen cyanide, undisputed. That gas had infused the

:55:49. > :55:54.house and resulted in the whole area needing to be evacuated. The bridge

:55:55. > :55:57.over the Thames into our area needed to be closed down, a pop-up

:55:58. > :56:05.hospital, many people ambulance to the hospital, and no parent should

:56:06. > :56:13.see their child in a special toxic body bag. We have thought, really,

:56:14. > :56:17.over the last two years, because we have always had knowledge of

:56:18. > :56:21.hydrogen cyanide, so the key facts are these: They said it wasn't

:56:22. > :56:27.hydrogen cyanide, we now know there was hydrogen cyanide. They said

:56:28. > :56:31.there was carbon monoxide, we now know that multiple sweeps identified

:56:32. > :56:39.it was never any carbon monoxide. We now know that it is landfill,

:56:40. > :56:43.whereas in the beginning they said the land had never been used as

:56:44. > :56:49.landfill. So these are toxic combination that have occurred. Much

:56:50. > :56:55.information has been exposed which has led us to a situation now where

:56:56. > :56:59.information came out as regards the levels from a national incident logs

:57:00. > :57:05.that was read out in the coroner's key ring, and that said there were

:57:06. > :57:13.25,000 ppm of hydrogen cyanide that was in our home, so we really do

:57:14. > :57:18.need to have support as other organisations are in a situation

:57:19. > :57:23.where they are funded at the public's expense. I will come onto

:57:24. > :57:28.their readers point you raised there in a second the reason that you are

:57:29. > :57:38.in a wheelchair is because of what happened on that night as well? Yes,

:57:39. > :57:45.I'm secondary to the issue of my son, Zane, and awareness of other

:57:46. > :57:48.people, which is why we have the Truth About Zane campaign, because

:57:49. > :57:53.it raises awareness of issues that affect everyone, which is landfill,

:57:54. > :57:58.flooding, and people, and increasingly with the floods that

:57:59. > :58:05.will happen more and more, we don't want that to happen. This is

:58:06. > :58:11.information that you have, how audience will be hearing this for

:58:12. > :58:16.the first time. And initial postmortem found no clear cause of

:58:17. > :58:22.death, further tests were taken and the pathologist said that your son

:58:23. > :58:28.died from carbon monoxide poisoning. Possibly from what was described as

:58:29. > :58:36.a petrol driven pump, this is what you dispute? Yes, the original

:58:37. > :58:40.postmortem for Zane, it is difficult to speak about, no one ever wants to

:58:41. > :58:45.speak about their child's's postmortem, it actually ruled out

:58:46. > :58:56.carbon monoxide and any parental influence. As secondary report was

:58:57. > :59:00.done, only one autopsy, and that suggested that there may be carbon

:59:01. > :59:10.monoxide, so that dumbfounded us, considering the fact of the actual

:59:11. > :59:16.case. So... So that is what is potentially going to be argued that

:59:17. > :59:23.your son's inquest, which is why, Nicole, you say you need legal aid?

:59:24. > :59:28.Absolutely. The petrol pump, going back to your question to Kye, was a

:59:29. > :59:32.pump that was hired in case the electricity went when the house was

:59:33. > :59:39.flooded. It wasn't in use, it had no fuel in it, and there was no petrol,

:59:40. > :59:43.so I just want to let everybody know that was the position and this is

:59:44. > :59:46.why we strongly disputed. And the police looked into that in case

:59:47. > :59:51.there was any liability from the company that hired it to you, and

:59:52. > :59:55.there was no case to answer? Absolutely, we spent over ?100 a few

:59:56. > :59:59.weeks before and had to travel long distance to hire a pump, so what we

:00:00. > :00:06.did was hire it for a week in case we needed it. For the legal aid

:00:07. > :00:16.question, we are in a position where we have over 60 witnesses and over

:00:17. > :00:20.20 lever arch files, we have already experienced six pre-inquest hearings

:00:21. > :00:26.where there has been complex and difficult legal arguments which are

:00:27. > :00:32.way beyond our understanding to deal with. We will be expected to

:00:33. > :00:38.question all 60 witnesses and to answer questions ourselves as

:00:39. > :00:43.witnesses. The hardest thing you will ever do is read your child's's

:00:44. > :00:48.postmortem, and to have to then question the very people that did

:00:49. > :00:52.that... They have put us in an impossible situation. We have always

:00:53. > :01:02.said, you cannot die from a substance that wasn't there. The

:01:03. > :01:06.readings, in terms of a measure called carboxyhaemoglobin for the

:01:07. > :01:11.whole family, was half of what any person has that is in London that

:01:12. > :01:14.walks along Oxford Street. We all know that is not toxic to human

:01:15. > :01:20.beings, otherwise the whole of London would be dead. So it is clear

:01:21. > :01:35.that you simply cannot die from a substance that is not there.

:01:36. > :01:41.You applied for legal aid and you were declined. Yes, they said it was

:01:42. > :01:50.not in the public interest. Why did they say that? It's in the public

:01:51. > :02:00.interest because it's in relation to people. There are over 30,000 people

:02:01. > :02:03.signed up to the Truth about Zane campaign and we simply do not want

:02:04. > :02:10.this to happen again to other people. It's certainly something

:02:11. > :02:16.that needs an impact on public policy to protect our children. One

:02:17. > :02:22.of the reasons why we are having support is because that's understood

:02:23. > :02:27.that there is a growing risk in relation to issues of landfill and

:02:28. > :02:31.flooding and that has to be tempered.

:02:32. > :02:37.I want to read you a couple of statements I've got. The local

:02:38. > :02:41.council tell us they have the utmost sympathy for the family in relation

:02:42. > :02:43.to the loss of their son and understandable need for answers. The

:02:44. > :02:48.council's position is that there is no evidence of a risk to public

:02:49. > :02:55.health in the area from the lake near your home or that Zane's death

:02:56. > :02:57.was brought about as a result of floodwater contamination, we

:02:58. > :03:01.recognise it's important the matter is concluded as soon as possible. At

:03:02. > :03:05.the time, the council and public health England said the land is not

:03:06. > :03:08.contaminate and there is no risk to public health. That's something that

:03:09. > :03:12.you want to question them further on, or rather you would rather have

:03:13. > :03:17.the legal aid for a barrister to question them on that further on in

:03:18. > :03:20.the inquest? Everyone should ask the question, how is it we live in a

:03:21. > :03:27.country where there is no investigation into a toxic gas

:03:28. > :03:31.that's in an area or its source? So it's not right that you can, that

:03:32. > :03:37.they can make that point, because there has been no investigation into

:03:38. > :03:41.the land. I just want to add that the property next door to us is

:03:42. > :03:46.owned by the Environment Agency and they had extensive reports all

:03:47. > :03:53.documented and public, that there were migrating gases from that field

:03:54. > :03:58.when they applied to the Council for Planning permission, and part of the

:03:59. > :04:01.planning permission was that they needed to remediate that land

:04:02. > :04:06.because the migrating gases cause harm or death. What happened was the

:04:07. > :04:10.Environment Agency put gas proof membrane in their property and

:04:11. > :04:21.nobody else was informed so no-one could make informed decisions. So

:04:22. > :04:32.the council are already, it's already documented that that.

:04:33. > :04:42.Let me bring in Clive Coleman if I may in terms of the legal aid issue.

:04:43. > :04:48.Why are they not entitled to legal aid? The position in legal aid for

:04:49. > :04:51.inquests is as follows: There is legal aid available for the

:04:52. > :04:55.preparation leading up to the inquest. That includes lawyers

:04:56. > :04:59.writing submissions to be put to the coroner. Where it's highly

:05:00. > :05:02.contentious, there is no longer any general right to legal aid for

:05:03. > :05:08.representation at the inquest. The reason for that, the Government

:05:09. > :05:13.gives, is that an inquest, it says, is an informal, non-adverse aerial

:05:14. > :05:16.inquiry and it's design sod that ordinary people can participate and

:05:17. > :05:20.understand and ask questions and the coroner can ask questions on their

:05:21. > :05:25.behalf. But of course you have just heard that you can have inquests

:05:26. > :05:30.that are immensely complex as this one is, 60 lever arch files, the

:05:31. > :05:34.idea even for a barrister when cross-examining a toxicologist, you

:05:35. > :05:41.know who, has an area of expertise that you don't have, is quite

:05:42. > :05:45.intimidating. For someone without the scientific knowledge, for them

:05:46. > :05:51.to take that on is a big ask. Where, as I understand it, your application

:05:52. > :05:54.failed, was that there's exceptional funding, so you can get it if you

:05:55. > :05:57.are the family of the deceased in two instances, one is when there's a

:05:58. > :06:03.suspicion that the death might have been at the hands of a state actor,

:06:04. > :06:06.so a death in custody, police shooting, something like that. The

:06:07. > :06:10.other is when there's a wider public interest. I think you said you were

:06:11. > :06:17.told it wasn't in the "public interest", the grounds are "wider

:06:18. > :06:21.public interest" and the basis for determining that is, if there'll be

:06:22. > :06:24.a benefit for you having an advocate, if there could be a

:06:25. > :06:28.benefit to a wider group, not related to the family but a wider

:06:29. > :06:33.group of people, in this case no doubt you would argue that's anyone

:06:34. > :06:37.who lives near landfill. I don't think you have had detailed reasons

:06:38. > :06:42.for why you failed first time round and at the appeal, but that's the

:06:43. > :06:47.basis. The case worker has to look at whether there's wider class of

:06:48. > :06:51.people who'd benefit if the family had an advocate and that's where

:06:52. > :06:56.this has fallen and you have heard an explanation of what that wider

:06:57. > :07:00.group would be. May I say; the death of a child is

:07:01. > :07:06.like having your heart torn out. In our case, we have had that stamped

:07:07. > :07:11.on many times. The not receiving legal aid is a blow to the revealing

:07:12. > :07:22.of the truth for answers and justice and we have only ever asked for

:07:23. > :07:25.answers. It's an injustice to expect us, as deceased parents, to

:07:26. > :07:29.represent ourselves over a six-week period, against five of the

:07:30. > :07:37.country's best Queen's Counsel that are funded at the public's expense.

:07:38. > :07:42.We are defenceless. We are simply victims and survivors and what we

:07:43. > :07:47.are saying is that this is in the wider interest because of these

:07:48. > :07:51.growing issues of flooding and the fact that landfill has caused a

:07:52. > :07:59.toxic substance to cause all these injuries. My diagnosis is paraplegic

:08:00. > :08:03.due to cyanide poisoning. Zane was closer to me than you are.

:08:04. > :08:07.David Cameron's stepped in once before on a case where the family

:08:08. > :08:12.had been denied legal aid. The case of Bobby Shepherd and his sister who

:08:13. > :08:20.died from carbon dioxide poisoning in Corfu in 2006. What would you say

:08:21. > :08:25.to him this morning? Well, I would say, we need the leadership and the

:08:26. > :08:31.championing and the care that has been shown by those people like

:08:32. > :08:35.Natalie Bennett and others that have said, of course we should receive

:08:36. > :08:41.legal aid. It's absolutely wrong to send us in defenceless against five

:08:42. > :08:46.Goliaths. That's not right. We'd say to David Cameron, please review the

:08:47. > :08:53.situation so that we can receive the kind of defence that is needed in

:08:54. > :08:57.order to protect and show responsibility and care to a wider

:08:58. > :08:59.public and society. Thank you both very much for coming

:09:00. > :09:14.on the programme. Still to come Next before 11;

:09:15. > :09:17.if you use a pre-payment meter and electricity, and there

:09:18. > :09:22.are 4 million low-income households You probably knew that already,

:09:23. > :09:27.but it's been confirmed today It says rates should be dropped

:09:28. > :09:32.and brought into line After an 18 month investigation

:09:33. > :09:37.focusing on the dominance of the UK's Big Six energy

:09:38. > :09:39.providers the Competition and Markets Authority has come up

:09:40. > :09:45.with what it calls remedies. And there's a plan to

:09:46. > :09:47.extract small and medium sized businesses from long-term

:09:48. > :09:50.deals that cost too much, saying they should be able to switch

:09:51. > :09:52.more easily It also suggests a massive database open to all rival

:09:53. > :09:56.companies to allow direct marketing That would cover households who've

:09:57. > :10:02.been on standard variable tariffs for three years and,

:10:03. > :10:04.it says, would protect customers We can speak now to Andy Cook,

:10:05. > :10:14.who was on a prepay meter until last week and had been paying as much

:10:15. > :10:23.as ?40 a weekend on gas bills and Ruslan Tadjev, who runs a small

:10:24. > :10:27.fashion company that helps get young designers get started

:10:28. > :10:32.in the industry. you were paying ?40 a week or

:10:33. > :10:48.weekend? A week. Ruslan employs eight people and is

:10:49. > :10:52.tied into a four-year tariff. Why did you get tied into the four-year

:10:53. > :10:57.tariff? We are Sa small fashion firm. We provide services to the

:10:58. > :11:04.British brands in the fashion industry so we do all the work from

:11:05. > :11:07.the sketch, including sampling, small production rounds and this

:11:08. > :11:13.will involve a lot of equipment that we need to use like sewing machines,

:11:14. > :11:20.irons and lighting equipment. That takes a lot of energy.

:11:21. > :11:25.Our machinery runs right from the morning until the end of the day. We

:11:26. > :11:33.sometimes work weekends because we have to match the Fashion Week's

:11:34. > :11:38.dates. You thought it would be a good deal to sign up for four years

:11:39. > :11:43.or stability or what? The price was the problem because, when we first

:11:44. > :11:48.arrived at the property, we got automatically signed up with the

:11:49. > :11:52.previous supplier and we were not even aware they'd put us on a basic

:11:53. > :11:56.tariff. A few months down the line we just received a huge bill which

:11:57. > :12:00.we had to pay. And you were effectively stuck because it was the

:12:01. > :12:02.four-year thing. When you hear what the competition watchdog is

:12:03. > :12:07.suggesting, that you should be able to get out of a long-term deal more

:12:08. > :12:11.easily, that's got to be good news for you? Yes. For us, it was more

:12:12. > :12:18.important the price because we employ a lot of people and we can't

:12:19. > :12:23.afford to employ more so it costs us jobs as to the garment to pay more

:12:24. > :12:29.bills every month. Andy, you ended up on a prepay metre almost by

:12:30. > :12:33.accident. What happened? It was a strange one. We had a house built in

:12:34. > :12:38.somebody's garden and the gas company refused to believe the house

:12:39. > :12:41.existed so for about four years they wouldn't send us a gas bill.

:12:42. > :12:45.Eventually they came along and gave us a gas bill which was obviously

:12:46. > :12:50.for thousands of pounds, so we set up a payment system with them. They

:12:51. > :12:54.then sold the contract to another company. The other company then came

:12:55. > :12:59.along and said we owed them money and the only way we could pay that

:13:00. > :13:03.back was, they put us on a prepayment gas metre because I

:13:04. > :13:09.refused to pay two companies at the same time. That just escalated for a

:13:10. > :13:13.year and they claimed we weren't paying any debt off at all even

:13:14. > :13:17.though an engineer from the National Grid told us it was showing on the

:13:18. > :13:21.machine. Then they came along and said, you have to pay this quickly

:13:22. > :13:27.now because you haven't paid us for a year. Up until about six weeks

:13:28. > :13:32.ago, we'd put from Friday evening until about Sunday evening, I would

:13:33. > :13:35.put about ?40 worth of gas on which, considering I've got three small

:13:36. > :13:40.children, I can't go without gas, I had to have heating and hot water,

:13:41. > :13:43.and we were just haemorrhaging money on gas. So when you hear this

:13:44. > :13:50.recommendation today that there should be a price cap on everybody

:13:51. > :13:58.who's on a prepayment metre which is often people on lower incomes, how

:13:59. > :14:01.do you react? It It has to be, because the majority are on a low

:14:02. > :14:05.income, they can't move companies. We were stuck with the prepayment

:14:06. > :14:10.metre, we couldn't do anything. The company we were with had a hold over

:14:11. > :14:15.us so we couldn't move to a cheaper tariff. We were just completely

:14:16. > :14:19.stuck and, like I said, they were just taking money off us like it was

:14:20. > :14:23.just ridiculous. We were chatting to other people that had normal gas

:14:24. > :14:27.bills and you were hearing what they were paying compared to what we were

:14:28. > :14:32.paying, do you know what I mean, it was astronomical amounts of money.

:14:33. > :14:37.We had no choice at all. Can I ask you about another recommendation

:14:38. > :14:43.today which is, those people who're on the standard variable tariffs,

:14:44. > :14:47.which are about 70% of consumers outside the prepayment sector who

:14:48. > :14:53.don't switch, they never switch, and if they did, they could probably

:14:54. > :14:58.save themselves ?300-?400 a year. One recommendation is those

:14:59. > :15:01.customers' details will be on a database so rival suppliers will be

:15:02. > :15:05.able to contact them and encourage them to switch which might mean you

:15:06. > :15:11.get lots of e-mails or post or whatever, do you think that's a good

:15:12. > :15:16.idea? I think it is, yes. What about you, Andy? I wouldn't recommend

:15:17. > :15:19.anybody getting phone calls all the time, I know what the companies are

:15:20. > :15:22.like. If you decided you want to swap, fair enough. If you are in the

:15:23. > :15:27.position we were in, obviously I would be looking to get cheaper gas

:15:28. > :15:31.bills, but to allow these companies just to phone people, I wouldn't

:15:32. > :15:34.say, is the best move, to be honest. There might have to be an opt-in or

:15:35. > :15:45.out? Yes, certainly. Thank you very much, Andy, the

:15:46. > :15:50.comment on the programme, and thank you, Ruslan, as well.

:15:51. > :15:56.Think you might have been paying too much and not sure what to do next?

:15:57. > :15:59.You can ask our expert on the BBC News Channel at 11.30am today.

:16:00. > :16:02.He's James Plunkett, Policy Director at Citizens Advice.

:16:03. > :16:04.You can send us your questions using the hashtag #BBCAskThis

:16:05. > :16:06.or you can text your question to 61124.

:16:07. > :16:11.The Sun newspaper says it stands by its story on the Queen's

:16:12. > :16:14.support for an EU exit, which caused the Palace

:16:15. > :16:20.We'll hear from the media commentator Steve Hewlett.

:16:21. > :16:23.And the tragic case of a woman who died after the NHS 111 service

:16:24. > :16:33.cancelled an ambulance that was just one minute away from her home.

:16:34. > :16:45.Four million households with pre-pay gas and electricity meters should

:16:46. > :16:48.get a cap on how much they're charged - that's the call

:16:49. > :16:51.It's unveiled plans to help households get better value

:16:52. > :16:54.for the money they pay for energy, including boosting protection

:16:55. > :16:59.There are some really good deals out there for all of us

:17:00. > :17:01.but about two-thirds of us don't take them.

:17:02. > :17:04.We sit on the default tariff which is about 25-30% more than it

:17:05. > :17:08.Our solution to this is going to be to make it easier for people

:17:09. > :17:10.to switch, better informed, cheaper, much less hassle

:17:11. > :17:13.and we firmly believe that we are well on the way

:17:14. > :17:18.There's been a sharp rise in emergency health service

:17:19. > :17:19.admissions with NHS England reporting record

:17:20. > :17:33.Our health correspondent is here. What do the figures show?

:17:34. > :17:37.It shows that despite appeals for people not to go to A and let it

:17:38. > :17:41.is a serious emergency, the number of attendances in January was up by

:17:42. > :17:45.more than 10% compared with the same month the previous year, which is

:17:46. > :17:50.reflected in delays in A There is a target that 95% of patients should

:17:51. > :17:56.be seen and treated within four hours, in January it was 88.7%, the

:17:57. > :17:58.worst performance ever with data going back to 2004.

:17:59. > :18:02.Thank you very much, Adam. It's the second day of the junior

:18:03. > :18:05.doctors' strike and now NHS England is warning that things are getting

:18:06. > :18:07.more difficult in hospitals. But it insists plans are in place

:18:08. > :18:10.to ensure they can cope. The doctors' union is

:18:11. > :18:12.apologising but claims the walk-out, that ends tomorrow

:18:13. > :18:16.morning, is necessary. This morning sees more scrapping

:18:17. > :18:18.within Government ranks over David Cameron is accusing leave

:18:19. > :18:23.campaigners of thinking the loss of jobs and business

:18:24. > :18:25.is 'a price worth paying'. But they've hit back,

:18:26. > :18:28.saying the remarks are unworthy Here's the sport headlines

:18:29. > :18:34.now with Olly Foster. These are our headlines this

:18:35. > :18:36.morning: Chelsea have been knocked

:18:37. > :18:38.out of the Champions Paris St Germain reaching

:18:39. > :18:41.the quarterfinals at their expense Zlatan Ibrahimovic scored the winner

:18:42. > :18:44.at Stamford Bridge. 2-1 on the night, they went

:18:45. > :18:47.through 4-2 on aggregate. Liverpool will face

:18:48. > :18:48.Manchester United tonight for the first time in

:18:49. > :18:51.European compettion. It's the first leg of their last 16

:18:52. > :18:56.Europa League tie at Anfield. Tottenham are in Germany

:18:57. > :19:00.playing Dortmund. England have named an unchanged team

:19:01. > :19:05.to face Wales in the Six Nations on Saturday, but Manu Tuilagi

:19:06. > :19:13.will be on the bench at Twickenham. The Leicester Centre hasn't played

:19:14. > :19:16.for England in almost two years. Just after Christmas in December

:19:17. > :19:28.2014, 61-year-old Ann Walters from Portsmouth called NHS 111

:19:29. > :19:30.complaining of breathlessness. She explained she had a heart

:19:31. > :19:33.condition and the call handler took the correct decision to ring 999,

:19:34. > :19:36.and an ambulance was dispatched Several minutes later a clinical

:19:37. > :19:40.support desk practitioner for the 111 helpline called

:19:41. > :19:43.Mrs Walters back, and after a two minute conversation with her

:19:44. > :19:47.with cancelled the ambulance which, by that stage,

:19:48. > :19:50.was just 60 seconds away Ten hours later she was found

:19:51. > :20:03.dead in her living room by her son, who had

:20:04. > :20:05.been resting upstairs. Last week an inquest into her death

:20:06. > :20:07.ruled Mrs Walters died An investigation by the South

:20:08. > :20:11.Central Ambulance Service found the clinical desk practitioner

:20:12. > :20:13.for NHS 111 had not picked up on Mrs Walters' critical condition,

:20:14. > :20:16.missing crucial signs. He first told us his story just

:20:17. > :20:21.before last year's general election at our audience debate

:20:22. > :20:31.on the NHS in Southampton. On 28th December at the end

:20:32. > :20:33.of last year, at 6am, I found my mother

:20:34. > :20:36.deceased in the front room. At 6:30am, after dealing

:20:37. > :20:38.with paramedics and the police, I have been visited

:20:39. > :20:40.by an out-of-hours GP who has informed me at 8:20,

:20:41. > :20:42.8:30am in the morning, that my mother had actually called

:20:43. > :20:45.for help to the 111 service. Subsequently, I found out that

:20:46. > :20:48.if you are an operator for 111 you do not need any past

:20:49. > :20:50.qualifications or experience. And the out-of-hours GP at the time,

:20:51. > :20:56.although very polite considering the emotional

:20:57. > :20:58.distress he had walked into, informed me that his care

:20:59. > :21:01.load for that night What are politicians going to do

:21:02. > :21:04.to decrease the workload for an already stressed

:21:05. > :21:18.and exacerbated service? Good morning. You still think this

:21:19. > :21:22.could happen again, while? There is always human error, although the

:21:23. > :21:25.refuse processes have been changed for the Ambulance Service, there is

:21:26. > :21:29.always a part where a human being could make a decision which is

:21:30. > :21:33.incorrect or adverse. But you cannot legislate against that, can you? You

:21:34. > :21:37.can and you can't. Because of the inquest on Thursday there have been

:21:38. > :21:40.new guidelines saying that a call handler can no longer stand down an

:21:41. > :21:47.ambulance, which is affected this year, so there are things in place

:21:48. > :21:49.now on a national level. The particular clinical support desk

:21:50. > :21:53.practitioner said that when he spoke to your mum in that two-minute

:21:54. > :21:56.conversation she said she didn't want an ambulance, she wanted a

:21:57. > :22:00.doctor, and he said your mother was forceful about that. What did you

:22:01. > :22:05.think when you heard that? After hearing that the original 111 call

:22:06. > :22:08.handler had noticed her condition required the supervision of an

:22:09. > :22:11.ambulance or paramedics, it was quite hard to hear that he thought,

:22:12. > :22:32.after just mere moments on the phone, OK, she wants

:22:33. > :22:36.to see a doctor, I will stand the ambulance down. The investigation by

:22:37. > :22:38.the Ambulance Service concerned said that the practitioner did not

:22:39. > :22:40.establish your mother's condition in that very brief conversation, it was

:22:41. > :22:42.not a clinical assessment of her condition, and that he did not

:22:43. > :22:45.demonstrate an understanding of heart failure or ability to pick up

:22:46. > :22:47.significant clues from the patient. What did you think of that? It turns

:22:48. > :22:50.out the clinician in question listened to part of the phone call

:22:51. > :22:53.to the 111 service before it was passed on to 999, so in being able

:22:54. > :22:55.to hear the phone call conversation that the original call handler had

:22:56. > :22:58.escalated to an emergency, I fail to see why he was unable to make an

:22:59. > :23:02.informed decision regarding her help. The investigation found he did

:23:03. > :23:07.not follow the correct procedures, he did not ask the right questions.

:23:08. > :23:12.Heat the hat, the conversation would have lasted a lot longer. And the

:23:13. > :23:18.ambulance would have shown up. -- if he had done. Your mother had a

:23:19. > :23:22.chronic health condition, you knew that, she knew that, she was clearly

:23:23. > :23:26.deteriorating that day. What difference do you think it might

:23:27. > :23:30.have made if the ambulance had gone? I agree with the coroner's

:23:31. > :23:33.conclusion overall that, on the balance of probability, she was on

:23:34. > :23:39.her way out, and we are talking weeks or months, but at the time it

:23:40. > :23:42.would have prolonged her life by a not insignificant amount of time,

:23:43. > :23:46.enough for me and my sister to see her in hospital, just a few more

:23:47. > :23:51.days, and if nothing else would have made her passing easier. There has

:23:52. > :23:57.been retraining at the south-central Ambulance Service. The practitioner

:23:58. > :24:01.concerned has been retrained, was returned to duty I think several

:24:02. > :24:05.months later. They also say they have introduced stringent changes to

:24:06. > :24:09.their 999 clinical support desk procedures which would prevent and

:24:10. > :24:14.events being stood down in similar future circumstances. Is that

:24:15. > :24:17.enough? On balance, it is a step in the right direction, it will enable

:24:18. > :24:21.other people in similar situations to receive the help they need

:24:22. > :24:25.without having to worry about someone standing down the ambulance

:24:26. > :24:36.in such situations, but there is always more that can be done when it

:24:37. > :24:39.comes to people's lives. I know people have made hurtful comments to

:24:40. > :24:41.you because you were in the house at the time, you were upstairs. How do

:24:42. > :24:44.you respond to that? One of the comments in particular I read from

:24:45. > :24:47.an article in the sun, my sister pointed out to me, I find it

:24:48. > :24:49.shocking he was just upstairs. It was not uncommon when I visited my

:24:50. > :24:53.mother for her to leave me alone before I went back to London, so I

:24:54. > :24:57.just thought she was leaving me to it. Having someone say it is

:24:58. > :25:00.shocking that someone is upstairs and she died alone, I have had to

:25:01. > :25:05.come to terms with that myself over the last year, my sister and I, she

:25:06. > :25:09.was helpful and said, she did not want you to see her like that. On

:25:10. > :25:13.balance, I probably would not have wanted to see her like that, but I

:25:14. > :25:17.would not want her to die alone, I would have wanted to be there, so

:25:18. > :25:21.the comments have been hurtful, and I have had to deal with this myself.

:25:22. > :25:25.You are pursuing a civil negligence claim, what do you hope to achieve?

:25:26. > :25:31.Other than being rather annoying to the local Ambulance Service, it is

:25:32. > :25:34.more to cover the costs of the administration probate which have

:25:35. > :25:39.soared beyond belief, and to cover the cost of the funeral. I

:25:40. > :25:45.understand the trust has made financial offer to you but of

:25:46. > :25:49.?5,000? Once the solicitor has their feet, it would not cover the cost of

:25:50. > :25:54.the funeral. So you want them to come back... I'm not too fussed

:25:55. > :26:00.about how much money it is, so long as everything is wrapped up. Thank

:26:01. > :26:02.you very much for coming on the programme. No worries, Victoria, it

:26:03. > :26:05.is a pleasure to see you again. The South Central Ambulance Service

:26:06. > :26:17.NHS Foundation Trust told us: They accept the coroner's conclusion

:26:18. > :26:20.and would like to take this opportunity to say how sorry they

:26:21. > :26:27.are. The original call was answered by the NHS one-on-one service. --

:26:28. > :26:28.111 service. Following an assessment the NHS 111

:26:29. > :26:30.call handler decided that an ambulance attendance would be

:26:31. > :26:33.appropriate and therefore the call The patient was further assessed

:26:34. > :26:37.by our Clinical Support Desk and in line with the patient's

:26:38. > :26:40.wishes the clinician passed the call to the Out of Hours provider to make

:26:41. > :26:42.contact with the patient Subsequently we received a 999 call

:26:43. > :26:46.to attend the patient several hours The Trust has undertaken

:26:47. > :26:55.an extensive investigation into this case

:26:56. > :26:56.and has introduced stringent changes to its 999

:26:57. > :26:58.clinical support desk procedures which would prevent an ambulance

:26:59. > :27:11.being stood down in similar The editor of the sun is backing his

:27:12. > :27:14.article yesterday saying that the Queen backs exit from the European

:27:15. > :27:20.Union. It would alter that the Queen expressed strong anti-EU views to

:27:21. > :27:25.the former deputy premises to Nick Clegg.

:27:26. > :27:28.Multiple sources, two sources, to be precise, came to us with information

:27:29. > :27:32.about the Queen and her views on the EU, and we would have been derelict

:27:33. > :27:36.in our duty if we did not put them in a paper, simple as that. The fact

:27:37. > :27:39.that the story is inconvenient for a good number of people is not my

:27:40. > :27:42.fault. We serve our readers and not the elite who might be upset at what

:27:43. > :27:49.we have written. Steve Hewlett is present of The

:27:50. > :27:52.Media Show on Radio 4. He is emphatic in the Dubuque, the story

:27:53. > :27:58.is true, the headline was not in accurate? -- emphatic in his

:27:59. > :28:02.interview. The story may be true, the Palace are not complaining about

:28:03. > :28:06.the story. As a matter of protocol they never comment on the green's

:28:07. > :28:11.Private conversations, of which she has many. I have met her a couple of

:28:12. > :28:15.times, never in this sort of situation, but people who have say

:28:16. > :28:19.she is far from a shrinking violet, she is a doughty interrogator, she

:28:20. > :28:23.knows what she thinks, she has been around, so people come out of these

:28:24. > :28:27.lunches thinking, blimey, what has happened here? She is not lacking in

:28:28. > :28:34.opinion or inside, she has been around a long time. The Palace, as a

:28:35. > :28:36.matter of protocol, never, on private conversations, not so much

:28:37. > :28:40.because they don't think people have the right to know but because, as

:28:41. > :28:44.the moderate in a constitutional monarchy, if those things come into

:28:45. > :28:47.the public domain, the institution is potentially undermined, so that

:28:48. > :28:50.is their protocol. There is no reason why the Sun should accept

:28:51. > :28:54.that, they are a newspaper, they are there to tell us what is what, but

:28:55. > :29:00.what it means is they are not complaining about the substance of

:29:01. > :29:07.the article, they are not going to seek to contradict what the Sun says

:29:08. > :29:10.she said. But if you luck, the son's claimed today that a non-denial

:29:11. > :29:15.amounts to confirmation, it is wide of the mark because the Palace would

:29:16. > :29:18.not deny or confirm, they will never comment. They will be complaining

:29:19. > :29:23.about the headline, and the question is whether what is in the article

:29:24. > :29:28.supports the headline. I have read the article many times, and you can

:29:29. > :29:32.look as high and low, you will find no suggestion from anybody that what

:29:33. > :29:37.the Queen actually said was, I'd back Brexit. The main meeting

:29:38. > :29:40.referred to happened in 2011, the term Brexit would not have been

:29:41. > :29:46.invented at the time. What they claim she said, and let's assume

:29:47. > :29:51.this is true, the Sun said they have double sources, let's accept that.

:29:52. > :29:54.The EU is going in the wrong direction, she says, David Cameron

:29:55. > :30:00.says that, he is on the inside. She says, I don't understand Europe.

:30:01. > :30:04.Many people have said that, you can follow it with, so, let's get out,

:30:05. > :30:09.all, let's stay in and fix it. The question will be, does the headline,

:30:10. > :30:14.is it supported by the facts? The complaint they have made is under

:30:15. > :30:20.section one of the editor's code. It says, entitled accuracy: The press

:30:21. > :30:23.must take care not to publish inaccurate, misleading or distorted

:30:24. > :30:28.information or images, including, and this is the key bit, headline is

:30:29. > :30:31.not supported by the text. So the Palace are not complaining about the

:30:32. > :30:35.substance, they are complaining about the headline, and the question

:30:36. > :30:40.is, do the Sun have anything to support the headline? Mr Gallagher,

:30:41. > :30:45.on the radio this morning, was clear that the headline was accurate.

:30:46. > :30:49.Well, he said a couple of things. He said, we know but more than be

:30:50. > :30:53.published, although if you have the Queen saying, I think we should

:30:54. > :30:56.leave the EU, in anything like those terms, I don't see why he would hold

:30:57. > :31:00.it back, I think you would put it in. I don't know what else they have

:31:01. > :31:04.got. It maybe they have more substantiation for what they claim

:31:05. > :31:11.she has said. They are not quite claiming she said this, that is the

:31:12. > :31:15.point. When asked repeatedly on the Today programme this morning, in the

:31:16. > :31:19.end he said, it is semantics, it is semantics. If you get to that point,

:31:20. > :31:23.I think they might have more of a problem than they are acknowledging.

:31:24. > :31:27.The other thing to bear in mind is the timing, it is unusual for the

:31:28. > :31:31.Palace to make a complaint to the price regulator, it so. The timing

:31:32. > :31:35.of these things, in theory, the parties get 28 days to resolve

:31:36. > :31:47.themselves, but that will not happen, we don't have to wait 28

:31:48. > :31:50.days to find that out. IPSO would say they would like to complete this

:31:51. > :31:52.in about 30 days, I don't think they have managed that, one complaint

:31:53. > :31:54.they are sitting at the moment, a story about one in five Muslims

:31:55. > :31:57.supporting extremism, published last November in the sun, I think the

:31:58. > :32:01.adjudication might be next week or the week after, which is about three

:32:02. > :32:04.months. The best advice or guidance is two months on this complaint,

:32:05. > :32:09.which puts it in the middle of May. You know what is happening then,

:32:10. > :32:13.don't you?! Local elections around the UK, and in June of course we

:32:14. > :32:18.have the EU referendum. It will come out after that? Right in the middle

:32:19. > :32:25.of the campaign. In political terms, then what happens, people who liked

:32:26. > :32:29.the monarchy, many people adore the Queen, do understand that she has a

:32:30. > :32:33.special position, not that she has no personal views at all but they

:32:34. > :32:37.should not be expressed in public, and if they are it undermines the

:32:38. > :32:41.institution. It is not at all clear, even if she did support Brexit,

:32:42. > :32:45.bringing her into the row in this way may not work for Brexit

:32:46. > :32:49.supporters, many of them might say, this is the wrong way to do is the

:32:50. > :32:59.Queen. Thank you, we will see when that adjudication comes out.

:33:00. > :33:10.Here are some comments from you about MPs' pay. 1.3% coming after a

:33:11. > :33:14.10% pay rise. Clive Lewis donated his ?7,000 to various community

:33:15. > :33:19.projects and charity. This year he says he's taking the 1.3% despite

:33:20. > :33:23.the fact it's above what public sector workers are getting. Emma

:33:24. > :33:27.says, I'm on a 0 hours contract, haven't had a pay rise for five

:33:28. > :33:33.years and make less than ?22,000 a year. How are MPs justifying two pay

:33:34. > :33:37.rises in less than 12 months, I don't get sick pay, benefits, four

:33:38. > :33:42.months or three weeks off over the summer or Christmas. Another pay

:33:43. > :33:46.rise for MPs is an insult. Simon tweets this; those donating part of

:33:47. > :33:50.their salary are doing it foul coarses do and out of uncomfortable

:33:51. > :33:55.embarrassment, no-one turns down a pay rise. Jean says what about

:33:56. > :33:59.pensioners, doctors, nurses, teachers, are we living on the same

:34:00. > :34:02.planet. We have people sleeping rough, food banks and pay cuts. MPs

:34:03. > :34:08.turn a blind eye to everything. Disgraceful. Adrian says MPs are

:34:09. > :34:13.damned if they do, damned if they don't. We complained when they were

:34:14. > :34:20.in charge of their own pay, now an independent body is in charge of it,

:34:21. > :34:26.we complain again, we can't have it both ways.

:34:27. > :34:34.Keep your comments coming in, although it's 10. 48. Off few

:34:35. > :34:39.minutes to send me a message on Twitter. I'll read them all.

:34:40. > :34:42.Madonna's former husband Guy Ritchie is expected in court today as part

:34:43. > :34:44.of a bitter custody battle over their son Rocco.

:34:45. > :34:47.The couple divorced in 2008 and agreed their son would live

:34:48. > :34:53.But Rocco has been living with his father in London since December.

:34:54. > :34:56.A US judge has already ruled Rocco must return to live with his mum

:34:57. > :34:59.but for the time being he's refusing to leave his dad.

:35:00. > :35:02.The singer, who's currently on the Asian leg of her world tour,

:35:03. > :35:41.To talk more about that is our entertainment correspondent Mark

:35:42. > :35:54.What is the latest hearing to try and sort then? From what we

:35:55. > :35:57.understand, last week Madonna and Guy Ritchie had come to some sort of

:35:58. > :36:00.agreement and they were going to present that at the High Court in

:36:01. > :36:04.London but it fell apart right at the last minute. The hope is today

:36:05. > :36:08.that that will have been patched up, that some more evidence will be

:36:09. > :36:12.presented and that the situation with Rocco will be resolved.

:36:13. > :36:17.As I said, the American judge said that he has to return to his mother.

:36:18. > :36:20.When we say resolve, could it mean he ends up staying in London with

:36:21. > :36:24.his father? We are not entirely sure. There's going to be a lot more

:36:25. > :36:27.evidence presented today. It's thought we'll hear maybe not in

:36:28. > :36:31.person but get some evidence from Rocco himself. The problem with the

:36:32. > :36:35.New York court hearing was the judge said Rocco should return to his

:36:36. > :36:40.mother but she couldn't compel Guy and Rocco to come to New York to

:36:41. > :36:44.have the order enforced. Madonna's lawyers said Richie should be

:36:45. > :36:48.compelled to attend the court under contempt of court laws but she said

:36:49. > :36:51.that was out of order, she said there was tremendous pressure on

:36:52. > :36:56.Rocco and that it really was up to the family to resolve this

:36:57. > :37:00.ammicicallibly. Madonna filed a petition to have the case moved to

:37:01. > :37:03.London which is what is happening now, but the judge said the same

:37:04. > :37:07.thing, that this is a private matter, shouldn't be played out in

:37:08. > :37:11.public, and that, for the best interests of the 15-year-old boy,

:37:12. > :37:16.the two entertainers should try and put their differences aside and

:37:17. > :37:20.settle the case. Difficult to get into the mind of

:37:21. > :37:25.any of them but the judge has said, please sort this out privately. We

:37:26. > :37:28.have had a couple of occasions recently, where Madonna is crying on

:37:29. > :37:34.stage. On Mother's Day, she dedicated one of her songs to Rocco.

:37:35. > :37:38.She's not keeping this private? No. I mean, if you read the press, it

:37:39. > :37:42.sounds like she's breaking down in tears the every night and posting

:37:43. > :37:46.messages to Instagram and Twitter. They are slightly more sporadic than

:37:47. > :37:50.that. Obviously it's very distressing for any mother if their

:37:51. > :37:54.son leaves or is taken away and Madonna is the sort of person who

:37:55. > :37:58.notoriously wears her hash on her sleeve. Before this started, she was

:37:59. > :38:01.dedicating songs to Rocco in concert. Last September, she talked

:38:02. > :38:07.to an audience in New York about the fact that they had had a falling out

:38:08. > :38:13.that, sometimes he talked back to huh, but then she dedicated the

:38:14. > :38:18.song, Rebel Heart, to him and said we are exactly alike. We don't know

:38:19. > :38:22.exactly what is going on, but I think perhaps some of her head

:38:23. > :38:25.strong nature has transferred to her children and when you are a

:38:26. > :38:30.teenager, clashes happen. But when you are a teenager, normal teenagers

:38:31. > :38:34.who are the children of famous global stars, they are embarrassed

:38:35. > :38:42.by their parents. If you are, you know, the child of a famous person,

:38:43. > :38:46.you might not want this constant referencing in public necessarily?

:38:47. > :38:51.No, absolutely. Although I think if you look further back, before this

:38:52. > :38:56.all started on Madonna's social media and on Rocco's social media

:38:57. > :39:01.which he's now deleted, there are plenty of videos of them both

:39:02. > :39:05.singing Pink Floyd songs, he was working on the tour before they

:39:06. > :39:08.left. They had a very close relationship, clearly something's

:39:09. > :39:13.happened, the press speculated it was a spat over a mobile phone,

:39:14. > :39:16.Madonna took the phone away from him and he fled, but we don't know any

:39:17. > :39:22.of that. Sometimes these things happen and they get resolved

:39:23. > :39:27.sometimes. When I was 15, I didn't have the resources to fly to another

:39:28. > :39:30.country, but maybe that's just one of the things that gets thrown up

:39:31. > :39:32.when you are the child of a superstar. Thank you very much,

:39:33. > :39:59.Mark. Thousands of documents have turned

:40:00. > :40:02.up relating to Islamic state. What are the German authorities saying?

:40:03. > :40:05.They are taking this seriously and say as far as they are concerned

:40:06. > :40:09.they are working on the assumption that the documents are genuine and,

:40:10. > :40:14.in the words of one security expert, these are a gold mine for

:40:15. > :40:18.counterterror police officers because the documents purport to be

:40:19. > :40:23.recruitment questionnaires, so when someone tries to join IS, he or she

:40:24. > :40:26.fills out a questionnaire with details like, name by which they

:40:27. > :40:30.would like to be known, the place that they have been living, family

:40:31. > :40:34.defails, contact details, the people who've got them to Iraq or Syria in

:40:35. > :40:39.the first place, so a huge amount of information. This has all been

:40:40. > :40:42.received by the German Security Services with real gratitude I

:40:43. > :40:46.suspect, although they were already examining documents of this ilk,

:40:47. > :40:50.they say. In a statement this morning, the country's Interior

:40:51. > :40:53.Minister has said that not only will these documents enable them to

:40:54. > :40:57.identify certainly Germans who've gone overseas to fight, but that

:40:58. > :41:02.they'll really provide evidence with which they can actually secure

:41:03. > :41:05.convictions, put some of these people behind bars, as well as

:41:06. > :41:09.providing a real picture, of course, of the structure of this

:41:10. > :41:14.organisation. So being taken very, very seriously indeed here in

:41:15. > :41:16.Germany. So what will be their next move then with this information

:41:17. > :41:20.specifically? I think we have to bear in mind that

:41:21. > :41:25.the authorities here have been working on documents like this

:41:26. > :41:28.already. One can only presume that the amount of information now

:41:29. > :41:33.meaners this going to have to start going through more of the documents

:41:34. > :41:37.and presumably they'll start being able to take action against some of

:41:38. > :41:41.these individuals, although it's early days and the details were

:41:42. > :41:45.getting through about this level of documentation are still very

:41:46. > :41:50.sketchy. There's a lot of work ahead clearly for the Security Services

:41:51. > :41:56.here. Any clue as to how, where this information has come from,

:41:57. > :41:58.specifically? Interestingly, it came via an

:41:59. > :42:04.organisation in the German press, it's a number of people from

:42:05. > :42:07.different media outlet who is got together, saying they were

:42:08. > :42:12.approached by a disgruntled former IS fighter who offered them a memory

:42:13. > :42:15.stick containing these documents. They turned him down, they say he

:42:16. > :42:20.asked for too much money and they themselves went out to Iraq and

:42:21. > :42:23.Syria and so on and through their contacts there, managed to obtain

:42:24. > :42:27.the documents. It's interesting, we have not been able to confirm this,

:42:28. > :42:30.but they say that this kind of information is two a penny on the

:42:31. > :42:35.streets and that they were able, with relative ease, to gain access

:42:36. > :42:38.to these documents. I think it's significant the Security Services

:42:39. > :42:43.here are taking it seriously. That lends of course, it an authenticity

:42:44. > :42:46.which otherwise might be questionable, given how easily these

:42:47. > :42:49.people say they were able to access the information. A lot of work

:42:50. > :42:56.ahead, certainly. Thank you very much. Breaking news before the end

:42:57. > :43:06.of the programme: The MP David Lammy has been fined ?5,000 by the

:43:07. > :43:10.Information Commissioner for instigating 35,629 nuisance calls

:43:11. > :43:15.over two days urging people to back his campaign to be London Mayor.

:43:16. > :43:22.Wow. That's a lot of calls in two days. He's been fined ?5,000 by the

:43:23. > :43:26.Information Commissioner for tens of thousands of nuisance calls over a

:43:27. > :43:31.couple of days urging people to back his campaign to be London Mayor.

:43:32. > :43:42.You can watch all our films online. Have a good day. See you tomorrow,

:43:43. > :43:45.back atlet 9. 15. Bye.