07/03/2018

0:00:07 > 0:00:13Hello it is Wednesday, 9 o'clock. Welcome to the programme.

0:00:13 > 0:00:15A new crackdown on secondary ticketing websites.

0:00:15 > 0:00:17Today the advertising standards agency is taking action

0:00:17 > 0:00:19against the four main operators to stop people like Claire Turnham

0:00:19 > 0:00:22falling victim to misleading pricing practices.

0:00:22 > 0:00:25And we'll be speaking to a woman who was overcharged

0:00:25 > 0:00:28by £1,150 when she tried to buy Ed Sheeran tickets for her

0:00:28 > 0:00:33son's 16th birthday

0:00:33 > 0:00:35As ministers hold an emergency meeting about the suspected

0:00:35 > 0:00:39poisoning of a former Russian spy on UK soil we get the inside track

0:00:39 > 0:00:41on UK-Russia relations from the writer of the book McMafia,

0:00:41 > 0:00:48on which the hit TV thriller was based.

0:00:48 > 0:00:51We have a rare insight into what it is like to be

0:00:51 > 0:00:54in a coercive relationship in which a partner is abused

0:00:54 > 0:00:55through threats and restrictions, not just violence.

0:00:55 > 0:00:58This kind of controlling behaviour has been illegal for three years,

0:00:58 > 0:01:06but would you recognise the warnings signs?

0:01:06 > 0:01:11I wasn't allowed to walk around the house bare-footed. Because he said

0:01:11 > 0:01:16it was dirty. He didn't like onions and garlic, so I couldn't cook

0:01:16 > 0:01:22anything with them in it.

0:01:23 > 0:01:25Helen will be sharing her full story with us

0:01:25 > 0:01:27about her experiences of being in a coercive relationship

0:01:27 > 0:01:35- later in the programme

0:01:35 > 0:01:36Hello,

0:01:36 > 0:01:44welcome to the programme, we're live until 11 this morning.

0:01:44 > 0:01:54And we will be lifting the lid on back street botox. The claim is

0:01:54 > 0:02:01everyone is doing botox. Perhaps you have been to a botox party.

0:02:01 > 0:02:03Do get in touch on all the stories we're talking

0:02:03 > 0:02:05about this morning - use the hashtag Victoria LIVE

0:02:05 > 0:02:09and If you text, you will be charged at the standard network rate.

0:02:09 > 0:02:14Our top story today...

0:02:14 > 0:02:16The government's emergency committee Cobra, will be briefed this morning

0:02:16 > 0:02:18on the police investigation into the suspected poisoning of

0:02:18 > 0:02:20a former Russian agent in Salisbury.

0:02:20 > 0:02:22Sergei Skripal and his daughter Yulia have spent another night

0:02:22 > 0:02:24in a critical condition in hospital after being found

0:02:24 > 0:02:25unconscious on Sunday.

0:02:25 > 0:02:28Scientists at the military research facility at Porton Down are carrying

0:02:28 > 0:02:30out tests to discover what made them so violently ill.

0:02:30 > 0:02:32Counter terrorism officers, who took over the investigation

0:02:32 > 0:02:34yesterday, have intensified their operations in Salisbury.

0:02:34 > 0:02:42Tom Burridge reports

0:02:42 > 0:02:47In a small city in Wiltshire, a wide-ranging investigation. After a

0:02:47 > 0:02:52former Russian agent and his daughter suddenly became critically

0:02:52 > 0:03:01ill on Sunday. Yulia Skripal lives in Russia and was visiting her

0:03:01 > 0:03:05father Sergei in Salisbury. This footage shows them half an hour

0:03:05 > 0:03:09before locals alerted the police they were unconscious on a park

0:03:09 > 0:03:16bench.Her eyes were completely white and frothing at the mouth and

0:03:16 > 0:03:21the man went stiff, his arms stopped moving. He was still looking dead

0:03:21 > 0:03:26straight.Sergei Skripal was an officer in Russian military

0:03:26 > 0:03:31intelligence but in 2004 he was arrested and later convicted for

0:03:31 > 0:03:36working for MI6. In 2010 he was handed over to Britain as part of a

0:03:36 > 0:03:41spy-swap. The Russian Government said suggestions it was involved are

0:03:41 > 0:03:48untrue. But the murder in London in 2006 of former Russian spy,

0:03:48 > 0:03:53Alexander Litvinenko, means suspicion is almost inI have tab and

0:03:53 > 0:03:56the ramification for Russian/UK relations are huge.If Russia is

0:03:56 > 0:04:01behind it, they're taking things to a whole new level, it is a

0:04:01 > 0:04:08declaration of war.Experts have been trying to work out whether

0:04:08 > 0:04:13toxic substances were used to try and kill a former Russian agent and

0:04:13 > 0:04:19his daughter who are now in hospital fighting to stay alive.

0:04:19 > 0:04:23Our correspondent Leila Nathoo is in Salisbury.

0:04:23 > 0:04:25What is the latest on the investigation that you're being

0:04:25 > 0:04:30told?Well, we know that counter terror police are leading the

0:04:30 > 0:04:34investigation. Yesterday they took over from Wiltshire police. Not

0:04:34 > 0:04:40because it is being treated as a terror attack, but because of the

0:04:40 > 0:04:44unusual circumstances of the incident and the counter terrorism

0:04:44 > 0:04:47police have the resources to deal with this. Last night there was a

0:04:47 > 0:04:53flurry of police activity. You can see the corden in place at the

0:04:53 > 0:05:02scene. Behind me. There are others in place at a near by restaurant and

0:05:02 > 0:05:07pub and there was further searches in the restaurant. That seems to

0:05:07 > 0:05:21have died down. We know the focus is on that substance is that is being

0:05:21 > 0:05:26trying to be identified. It may be some days before know who what that

0:05:26 > 0:05:32is. The Cobra committee a meeting of government officials, security

0:05:32 > 0:05:39officials and intelligence officials that convenes today and will be

0:05:39 > 0:05:43chaired by the Home Secretary. That gives an indication how seriously

0:05:43 > 0:05:45the Government is taking this incident here in Salisbury.Thank

0:05:45 > 0:05:51you.

0:05:51 > 0:05:56you. We will talk more about this later.

0:05:56 > 0:05:57Annita McVeigh is in the BBC Newsroom

0:05:57 > 0:06:00with a summary of the rest of the days news.

0:06:00 > 0:06:02The top economic adviser to the White House,

0:06:02 > 0:06:04Gary Cohn, has resigned - after failing to persuade

0:06:04 > 0:06:06President Trump not to impose significant tariffs on imports

0:06:06 > 0:06:10of steel and aluminium.

0:06:10 > 0:06:12Mr Cohn was regarded by many business leaders

0:06:12 > 0:06:13as a moderating influence in the administration.

0:06:13 > 0:06:16He's the latest in a long line of people who've

0:06:16 > 0:06:20left the White House.

0:06:20 > 0:06:22The United States has concluded that Kim Jong-un's half

0:06:22 > 0:06:25brother was killed by a chemical attack in Malaysia on the orders

0:06:25 > 0:06:27of the North Korean Government.

0:06:27 > 0:06:30Kim Jong-nam died

0:06:30 > 0:06:33after an encounter at Kuala Lumpur airport last year, when two

0:06:33 > 0:06:36women smeared his face with VX nerve agent.

0:06:36 > 0:06:38The women, who say they believed they were carrying out

0:06:38 > 0:06:41a prank for a TV show, are on trial for murder.

0:06:41 > 0:06:43The US said it would impose new sanctions

0:06:43 > 0:06:46on North Korea in response.

0:06:46 > 0:06:47The Chancellor Phillip Hammond will today

0:06:47 > 0:06:50outline his vision of an EU free trade deal for the financial

0:06:50 > 0:06:53services sector after Brexit.

0:06:53 > 0:06:55Mr Hammond, who wants special access

0:06:55 > 0:06:57to the EU's single market, is expected to use his speech

0:06:57 > 0:07:01in London to focus on an agreement which he says will be of mutual

0:07:01 > 0:07:04interest to both parties.

0:07:04 > 0:07:06The European Commission has previously said that a free trade

0:07:06 > 0:07:10deal including the City is not an option.

0:07:10 > 0:07:14Saudi Arabia's Crown Prince, Mohammed Bin Salman,

0:07:14 > 0:07:17is beginning a three-day visit to Britain which will include lunch

0:07:17 > 0:07:19with the Queen and talks with the Prime Minister.

0:07:19 > 0:07:21The Government regards Saudi Arabia as an important strategic ally,

0:07:21 > 0:07:26but protest marches are planned by campaign groups angered

0:07:26 > 0:07:30by the war in Yemen, where the Kingdom is fighting rebels.

0:07:30 > 0:07:32Here's our security correspondent Frank Gardner

0:07:32 > 0:07:35Embarking on his first foreign trip since becoming Crown Prince,

0:07:35 > 0:07:40Saudi Arabia's Mohammed Bin Salman is a man in a hurry.

0:07:40 > 0:07:45After stopping over in Egypt this week, he is coming to Britain

0:07:45 > 0:07:48to promote his vision of a new, tolerant Saudi Arabia.

0:07:48 > 0:07:52He's lifted the ban on women driving from June.

0:07:52 > 0:07:53Cinemas and entertainment are being introduced,

0:07:53 > 0:07:56and a new mega-city will be built.

0:07:56 > 0:07:59He also imprisoned without trial hundreds of wealthy Saudis in this

0:07:59 > 0:08:00Riyadh hotel, accusing them of corruption, something

0:08:00 > 0:08:05that's worrying foreign investors.

0:08:05 > 0:08:09Defence and security contracts dominate ties with Britain.

0:08:09 > 0:08:14The UK supplies the Saudi air force with warplanes and munitions.

0:08:14 > 0:08:16In neighbouring Yemen, Saudi-led airstrikes on

0:08:16 > 0:08:17Iranian-backed Houthi rebels are being blamed

0:08:17 > 0:08:22for mounting casualties.

0:08:22 > 0:08:26That's prompted calls by some to break off relations with Saudi.

0:08:26 > 0:08:28A protest is scheduled for later today outside Downing Street.

0:08:28 > 0:08:30But oil-rich Saudi Arabia is Britain's biggest

0:08:30 > 0:08:33Arab trading partner.

0:08:33 > 0:08:36Thousands of jobs depend on it.

0:08:36 > 0:08:39In a post-Brexit world, Britain is looking to boost

0:08:39 > 0:08:42alliances like this one, while Saudi Arabia is looking

0:08:42 > 0:08:44for foreign investment to find jobs for its

0:08:44 > 0:08:47overwhelmingly young population.

0:08:47 > 0:08:50When Crown Prince Mohammed meets leaders in London today,

0:08:50 > 0:08:53his message will be "Saudi Arabia is open to business" but this

0:08:53 > 0:08:55relationship will always be a controversial one.

0:08:55 > 0:09:01Frank Gardner, BBC News.

0:09:01 > 0:09:03Mo Farah claims he was racially

0:09:03 > 0:09:08harassed while travelling through Germany's Munich Airport.

0:09:08 > 0:09:12The four-time Olympic champion filmed an altercation

0:09:12 > 0:09:14with an enforcement officer on social media - claiming

0:09:14 > 0:09:15"it was "pure harassment."

0:09:15 > 0:09:17There is, however, no evidence of any racial abuse

0:09:17 > 0:09:25in the 47-second clip.

0:09:25 > 0:09:26Action's being taken against so-called "secondary

0:09:26 > 0:09:28ticketing" companies over what's being described as "misleading

0:09:28 > 0:09:33pricing information" on their websites.

0:09:33 > 0:09:36The sites re-sell tickets for sold out shows -

0:09:36 > 0:09:39but the Advertising Standards Agency says they have hidden charges

0:09:39 > 0:09:41and sometimes don't even guarantee entry to the gigs.

0:09:41 > 0:09:42It follows an investigation by Trading Standards

0:09:42 > 0:09:45and The Competition and Markets Authority.

0:09:45 > 0:09:47A professional rugby player, Tasered six times

0:09:47 > 0:09:51after driving at 150mph in a police chase, has been jailed.

0:09:51 > 0:09:53Scott Moore crashed into a house in Leigh

0:09:53 > 0:09:55and fought officers, threatening one with a Taser

0:09:55 > 0:09:57he stole from them.

0:09:57 > 0:09:59The ex-England rugby league star used "his size and experience

0:09:59 > 0:10:02on the rugby field" to evade arrest, Greater Manchester Police said.

0:10:02 > 0:10:04He was jailed for 23 months after admitting dangerous

0:10:04 > 0:10:12driving and assault.

0:10:12 > 0:10:14Olympic gold medal boxer, Nicola Adams,

0:10:14 > 0:10:19has been turned into a Barbie doll ahead of International Women's Day

0:10:19 > 0:10:21this week.

0:10:21 > 0:10:24Nicola said she's excited to become the first ever

0:10:24 > 0:10:26boxer barbie, as part of a range of dolls

0:10:26 > 0:10:28which the manufacturer says is designed to honour

0:10:28 > 0:10:29inspiring women.

0:10:29 > 0:10:37That's a summary of the latest BBC News - more at 9.30.

0:10:38 > 0:10:45We are going to be talking about coercive relationships. A very brave

0:10:45 > 0:10:49woman, Helen, is going to tell us about her experiences and many

0:10:49 > 0:10:55things that in isolation don't sound strange, but take non-their whole it

0:10:55 > 0:10:58is a harrowing story.

0:10:58 > 0:10:59Do get in touch with us

0:10:59 > 0:11:01throughout the morning - use the hashtag Victoria LIVE

0:11:01 > 0:11:05and If you text, you will be charged at the standard network rate.

0:11:05 > 0:11:08Let's get some sport.

0:11:08 > 0:11:13Cricket first and another close finish for England?Yes a great

0:11:13 > 0:11:18match over night, England's five-match one-day series will be

0:11:18 > 0:11:30decided in Christchurch in England. New Zealand. -- in New Zealand.

0:11:30 > 0:11:35Bairstow hit 138. At one stage England lost eight wickets for just

0:11:35 > 0:11:4546 runs. Ross Taylor of New Zealand was the star though. He hit 181.

0:11:45 > 0:11:49Before Nichols hit the final boundary. They needed three runs

0:11:49 > 0:11:54from the final over for victory. All to play for in the final match.And

0:11:54 > 0:11:56Liverpool, first English team through to the quarter-finals of

0:11:56 > 0:12:01Champions League?Yes we could have four British teams through with

0:12:01 > 0:12:04Manchester City, Chelsea and Tottenham in action over the coming

0:12:04 > 0:12:09weeks. Liverpool comfortable last night and they won the first leg in

0:12:09 > 0:12:13Porto 5-0. So a they were just keeping an eye on the draw on

0:12:13 > 0:12:17Friday. This was the best chance of the game. Mane hitting the post. 0-0

0:12:17 > 0:12:25it finished. Jurgen Klopp making five changes, the likes of Salah and

0:12:25 > 0:12:29van Dijk and Klopp saying they deserved to be going well in the

0:12:29 > 0:12:35Champions League.I think this year we belong there to be honest. It

0:12:35 > 0:12:42should not be a big surprise. And next round will be very difficult. I

0:12:42 > 0:12:49think that is clear. We have a lot of good teams. Seven other very good

0:12:49 > 0:12:53teams will be then involved.It is the first time Liverpool have made

0:12:53 > 0:12:58the quarter finals since 2009. Look at those flares in Paris last night.

0:12:58 > 0:13:04Ronaldo killing the game off. Real won the first game 2-1 and they

0:13:04 > 0:13:10secured their place in the quarter-finals. Tonight, its all

0:13:10 > 0:13:17about two English teams. Manchester City are 4-0 up against Basel. But

0:13:17 > 0:13:25Tottenham take on Juventus, 2-2 from the first leg. Spurs came back from

0:13:25 > 0:13:332-0 down. A big night for Mauricio Pochettino's side. From midnight,

0:13:33 > 0:13:36BBC Two you can watch England's women in action. A point against the

0:13:36 > 0:13:39United States will guarantee that England win the tournament. What a

0:13:39 > 0:13:44start that would be to the reign of Phil Neville as England women's

0:13:44 > 0:13:48manager. They beat France last Thursday. They came from behind to

0:13:48 > 0:13:54draw with Germany on Sunday. So looking healthy for Phil Neville as

0:13:54 > 0:13:58he settles into that new job. This what he has lined up for his squad.

0:13:58 > 0:14:05As a treat. Win or lose. This is where they're heading.We are

0:14:05 > 0:14:09sending them to Disneyland on Thursday. That is the treat we have

0:14:09 > 0:14:13done. They leave half 7 and they have three or four hours in

0:14:13 > 0:14:17Disneyland. It is a once in a lifetime opportunity for the

0:14:17 > 0:14:22players, because of their schedules, it is rare they get long enough. So

0:14:22 > 0:14:31they have three or four hours there. With Micky Mouse and Donald duck!

0:14:31 > 0:14:36Lifting the she believes trophy we hope and hanging out with Donald

0:14:36 > 0:14:46Duck and Micky Mouse!Seems a bit random to me, but what do I know?

0:14:47 > 0:14:50When you're trying to buy tickets for a music

0:14:50 > 0:14:53or sporting event and miss out, many of us turn to other websites

0:14:53 > 0:14:54promising to sell us those tickets instead.

0:14:54 > 0:14:56The websites claim they are an "official site",

0:14:56 > 0:14:58with a "100% guarantee" of getting tickets.

0:14:58 > 0:15:01But that's not always the case, often the price you see at the start

0:15:01 > 0:15:08of a transaction is not the same as the price you pay at the end.

0:15:08 > 0:15:10Today, the Advertising Standards Authority is clamping down

0:15:10 > 0:15:12on misleading pricing practices by secondary ticketing providers

0:15:12 > 0:15:16and taking action against four of the main operators -

0:15:16 > 0:15:24StubHub UK, Viagogo AG, Seatwave Ltd, and GET ME IN!Ltd.

0:15:25 > 0:15:27We've been following this story since January last year.

0:15:27 > 0:15:35Here's Chi Chi Izundu's report from then.

0:15:36 > 0:15:40There are more and more sites where you can get hold of a ticket for a

0:15:40 > 0:15:46gig or show, but it seems it's getting more and more difficult to

0:15:46 > 0:15:58get one that could be down to the

0:16:05 > 0:16:16proliferation of it's not just fans uploading.We're working with one

0:16:16 > 0:16:22artist openly advertising, tickets.

0:16:26 > 0:16:27# Let me entertain you #.

0:16:27 > 0:16:29Ticketmaster confirmed to me that that artist is,

0:16:29 > 0:16:31in fact, Robbie Williams.

0:16:31 > 0:16:33Here is a ticket you can buy on Ticketmaster's website.

0:16:33 > 0:16:35I'm feeling flush, so let's get some good seats -

0:16:35 > 0:16:37level one, block one to six sounds good.

0:16:37 > 0:16:38£95 each.

0:16:38 > 0:16:40Let's see on the secondary website.

0:16:40 > 0:16:43These tickets are direct from the event organiser,

0:16:43 > 0:16:46very similar seats, one block over from the stage, at £160 each.

0:16:46 > 0:16:50This is not a resale ticket.

0:16:50 > 0:16:53It is being sold for the first time on a secondary site.

0:16:53 > 0:16:56Ticketmaster say these platinum tickets are the best seats

0:16:56 > 0:16:59in the house but confirmed they come with no extra perks.

0:16:59 > 0:17:03But there is a £65 difference between these two very similar

0:17:03 > 0:17:10seats, even though they both come directly from the event organisers.

0:17:10 > 0:17:12Now, Robbie and his management aren't doing anything illegal,

0:17:12 > 0:17:20they're not breaking any laws or any rules.

0:17:22 > 0:17:24But some people have said that this is just greedy.

0:17:24 > 0:17:27In 2015, a number of promoters and artist managers signed an open

0:17:27 > 0:17:30letter to the Government, asking them to take a harsher stance

0:17:30 > 0:17:31on the secondary ticketing market.

0:17:31 > 0:17:33Harvey Goldsmith, who has promoted acts like Michael Jackson

0:17:33 > 0:17:35and Madonna, signed it, and we pointed out

0:17:35 > 0:17:39another signature.

0:17:39 > 0:17:42I think it is wrong, but hopefully, most of the people who have signed

0:17:42 > 0:17:45the petition are acting honourably and do everything that they can do

0:17:45 > 0:17:48to prevent tickets being sold on the secondary market.

0:17:48 > 0:17:53Ticketmaster say they are being transparent but it does seem you pay

0:17:53 > 0:17:56more for a ticket for no real reason when you can get

0:17:56 > 0:17:57a similar one cheaper.

0:17:57 > 0:17:58And despite numerous requests for a statement,

0:17:58 > 0:18:06Robbie's management team, ie:music, haven't responded.

0:18:06 > 0:18:08Let's speak to Craig Jones, the director of communications at

0:18:08 > 0:18:11the Advertising Standards Authority which is clamping down on misleading

0:18:11 > 0:18:13pricing practices Adam Webb, is the campaigns manager

0:18:13 > 0:18:15for the Fanfair Alliance, which was established to unite

0:18:15 > 0:18:17the music and creative community to take a stand against

0:18:17 > 0:18:19industrial-scale online ticket touting Claire Turnham,

0:18:19 > 0:18:27who tried to buy Ed Sheeran tickets for her son's 16th birthday.

0:18:28 > 0:18:36She was overcharged by £1,150, and the episode has led her to take

0:18:36 > 0:18:38up a campaign against Viagogo, the secondary ticket website

0:18:38 > 0:18:40she used And Michael Waterson, a Professor of Economics

0:18:40 > 0:18:41at the University of Warwick.

0:18:41 > 0:18:44He led the independent review into the effectiveness of consumer

0:18:44 > 0:18:45protection measures applicable to sellers and purchasers

0:18:45 > 0:18:47of tickets for music, sporting and cultural events

0:18:47 > 0:18:49in the UK.

0:18:49 > 0:18:55Thank you for joining us. Claire, £1150 overcharge stop added this

0:18:55 > 0:19:06happen?I was on the viagogo website. I thought I was paying a

0:19:06 > 0:19:13certain amount. By the time I went to the transaction, it was around

0:19:13 > 0:19:23£1400.What was the extra money for? The tickets were listed as per

0:19:23 > 0:19:28ticket, £260 per ticket. And there was an additional £350 golf

0:19:28 > 0:19:38magazines, which were not disclosed. Wow. -- for fees, which were not

0:19:38 > 0:19:46disclosed. What have you found?The rulings say that the price you pay

0:19:46 > 0:19:50at the end needs to be the price you were promised at the beginning. It

0:19:50 > 0:19:54is not fair on people to smuggle in extra delivery charges, extra

0:19:54 > 0:19:57booking charges, with the JT sometimes, as well, which really

0:19:57 > 0:20:01pushes things up. Many people will be familiar with the experience of

0:20:01 > 0:20:05being attracted to an offer, wanting to get into it, becoming

0:20:05 > 0:20:09psychologically committed because you have started the process. --

0:20:09 > 0:20:13with value-added tax sometimes, as well. Other claims were made which

0:20:13 > 0:20:18we found to be misleading, including the idea that the tickets were from

0:20:18 > 0:20:21the official provider and they were 100% guaranteed of entry. We found

0:20:21 > 0:20:26them to be misleading. They are banned from today. There needs to be

0:20:26 > 0:20:31change in the sector.The 100% guarantee, is that because you might

0:20:31 > 0:20:34get tickets with somebody else's name on, and unique identification,

0:20:34 > 0:20:38and then you cannot get in, things like that?In this example it wasn't

0:20:38 > 0:20:43Ed Sheeran concert. He's one of the artist who has said if you haven't

0:20:43 > 0:20:48bought it from the official primary provided you are not guaranteed to

0:20:48 > 0:20:51get in because of the kinds of problems people are experiencing.

0:20:51 > 0:20:57Does it say that on your ticket? If you get it from somewhere like

0:20:57 > 0:21:00viagogo?The problem with them is that they said it was 100%

0:21:00 > 0:21:06guaranteed. We found that to be misleading. That is one of the

0:21:06 > 0:21:11claims which from today is banned. Adam Gemili complained to the ASA

0:21:11 > 0:21:15can have your concerns been addressed -- Adam, you have

0:21:15 > 0:21:21complained to.Yes. And Claire's experience is so common with people

0:21:21 > 0:21:26who get ripped off on these sites. People are drawn to them by Google

0:21:26 > 0:21:31advertising. Viagogo Can outbid everybody else to appear at the top

0:21:31 > 0:21:35of the search because they charge so much. People do not realise they are

0:21:35 > 0:21:41on a secondary ticket selling site. And there is this pricing issue. You

0:21:41 > 0:21:44start off at one price, then just before you hit pay all of these

0:21:44 > 0:21:49extra fees are added in. People think they are spending £200, and it

0:21:49 > 0:21:53is £1000, something like that.Did you get your money back?I was one

0:21:53 > 0:21:58of the lucky ones. I did. I campaigned for my money back. Then I

0:21:58 > 0:22:04started helping other people.Did you know you were on a secondary

0:22:04 > 0:22:08ticket website?Know, and I didn't even know what that was. I'd done a

0:22:08 > 0:22:13lot of research. -- no, and I didn't even know. I thought I was on an

0:22:13 > 0:22:18official site. I was misled. Because the advert I saw used the word

0:22:18 > 0:22:22official. It also said tickets were available. And it was in a presale.

0:22:22 > 0:22:26I had no reason to assume the tickets had been sold before.In

0:22:26 > 0:22:33that case, should there be a stop, for example, on certain websites

0:22:33 > 0:22:38selling tickets at all. Let's say there are two websites you can go

0:22:38 > 0:22:41to, you might get a verified sign, like on Twitter, then everybody can

0:22:41 > 0:22:46know that you must go to this website.Some artists are choosing

0:22:46 > 0:22:50to do that, sell them a critic it's through that kind of model. We are

0:22:50 > 0:22:54saying it is important that people are being upfront with consumers.

0:22:54 > 0:22:59The claim that was made, the 100% guarantee one, is one of the ones we

0:22:59 > 0:23:03have banned. If we see that again from one particular provider, or

0:23:03 > 0:23:09others, we will take action, up to and including enforcement with

0:23:09 > 0:23:12trading standards to prosecute. We hopefully will not get to that

0:23:12 > 0:23:18position.I have now helped thousands and thousands of people.

0:23:18 > 0:23:24They all tell a familiar story.I want to bring in Professor Michael

0:23:24 > 0:23:28Waterson. You did an independent review into this. Are you frustrated

0:23:28 > 0:23:31we are still in this situation where you have done a review point of all

0:23:31 > 0:23:40of this out?It's taken quite a long time. It is gradually being taken.

0:23:40 > 0:23:44The ASA's actions is one of those actions. Google has also recently

0:23:44 > 0:23:51taken action. Regarding the secondary sites. They are going to

0:23:51 > 0:24:00make them comply with new regulations on Google. And also, as

0:24:00 > 0:24:03you probably know, trading standards are taking some action in the

0:24:03 > 0:24:08consumer market authority. Gradually things are changing in the market.

0:24:08 > 0:24:15But it has taken quite a while since my report came out in May 2016.

0:24:15 > 0:24:19Explain to us what those changes would be on Google. Adam pointed out

0:24:19 > 0:24:23that very often if you do a Google search for tickets for a certain

0:24:23 > 0:24:29event, the secondary ticketing websites will come at the top.It's

0:24:29 > 0:24:36similar to the ASA, that they must make it clear that they are a

0:24:36 > 0:24:43secondary site. They must make it clear what the official price of the

0:24:43 > 0:24:48ticket is, and so on. It's quite similar.Adam, do you think that is

0:24:48 > 0:24:54enough?With Google there is an ongoing conversation. It is great

0:24:54 > 0:25:03that they are engaged. Their certification scheme, viagogo have

0:25:03 > 0:25:10stopped using the disclosure that they need to get it, but I think

0:25:10 > 0:25:14Google need to do more. And the adverts. They need to disclose what

0:25:14 > 0:25:23these companies are. In the context of a ticketing sale, if it doesn't

0:25:23 > 0:25:26say at the top of the website that it is a secondary site, people will

0:25:26 > 0:25:28still get misled. It is a conversation with Google that needs

0:25:28 > 0:25:35to continue.I went on viagogo last night, they have pressuring tactics

0:25:35 > 0:25:40on there. You go on, there is a price, it is a specific seat on a

0:25:40 > 0:25:45specific row, then you click on it, but suddenly the tickets are

0:25:45 > 0:25:49disappearing and it looks like they are being sold incredibly quickly.

0:25:49 > 0:25:53And you almost get into a panic. I wasn't even buying a ticket. I was

0:25:53 > 0:25:58just looking. Should those tactics be allowed?No. And if those tickets

0:25:58 > 0:26:02were on sale on the first date then you really do believe... I did, I

0:26:02 > 0:26:06thought I was buying the last four tickets available. I went from this

0:26:06 > 0:26:10feeling of joy and excitement to sudden panic and shock that this had

0:26:10 > 0:26:14happened to me.Nigel Huddleston, one of the MPs from the select

0:26:14 > 0:26:21committee report, he described viagogo as a psychologically

0:26:21 > 0:26:24manipulative website, one of the worst he had seen. This pressure

0:26:24 > 0:26:33tactics is something the CMA have extended their investigation on.

0:26:33 > 0:26:36Government is also concerned about this. Politicians are talking about

0:26:36 > 0:26:42it a lot. We see the intervention of the ASA on the rulings as a way to

0:26:42 > 0:26:46strongly push this agenda. There needs to be a change of practice

0:26:46 > 0:26:49amongst the providers. But we will also be monitoring the rest of the

0:26:49 > 0:26:54market. We will take action if we see people continuing this bad

0:26:54 > 0:26:57practice. Another piece of good news is that if people have your

0:26:57 > 0:27:02experience, Claire, and want to make a complaint to the ASA, it just

0:27:02 > 0:27:04takes one complaint to see an investigation started and

0:27:04 > 0:27:09potentially the banning of an ad. But we will be watching proactively,

0:27:09 > 0:27:12as well.What we could possibly do is add your details to our guidance.

0:27:12 > 0:27:17Because we have guidance helping people with refunds.Let me read you

0:27:17 > 0:27:21some messages coming in about people's experiences. Thanks for

0:27:21 > 0:27:24getting in touch. Darren says picking up on the ticketing issue, I

0:27:24 > 0:27:29am travelling to Paris this weekend, I am staying over two nights for the

0:27:29 > 0:27:33six Nations game. For less money in total than two tickets for England's

0:27:33 > 0:27:38home games at Twickenham via a third-party ticketing website. That

0:27:38 > 0:27:41is travel, train from Derby to London the Madeira star, and

0:27:41 > 0:27:49accommodation, but clearly not wine. -- the Eurostar. Mike says I always

0:27:49 > 0:27:53go to the official venue site and follow their links to tickets. If

0:27:53 > 0:27:57nothing else it gives you an idea of how much the official tickets cost.

0:27:57 > 0:28:01So if you go elsewhere and you have an idea of how much the prices have

0:28:01 > 0:28:05been inflated. Do not click pay until each page has finished

0:28:05 > 0:28:07refreshing. That sounds like sound advice. Thank

0:28:07 > 0:28:14you all for coming in today. We contacted all four companies

0:28:14 > 0:28:17mentioned by ASA, none would join us on the programme, but some sent

0:28:17 > 0:28:22messages.

0:28:24 > 0:28:27messages. Stubhub Gave a statement. We welcome this opportunity to work

0:28:27 > 0:28:32closely with the ASA and will be fully complied with its decision. We

0:28:32 > 0:28:36hope other players in the ticketing industry, including primary issue

0:28:36 > 0:28:47was, follow suit. -- issuers, follow suit. Ticketmaster Says our

0:28:47 > 0:28:54customers know the price at every stage. We will continue to work with

0:28:54 > 0:28:58both the ASA and the CMA to develop levels of transparency and consumer

0:28:58 > 0:29:05protection within the UK ticketing sector. Viagogo Did not respond our

0:29:05 > 0:29:16request for interview or comment. Did you see this amazing picture of

0:29:16 > 0:29:22Parker Curry? It went viral...

0:29:35 > 0:29:40Thinking about all of the young people. Particularly girls, and

0:29:40 > 0:29:43goals of colour, who in years ahead will come to this place and they

0:29:43 > 0:29:48will look up and they will see an image of someone who looks like them

0:29:48 > 0:29:52hanging on the wall.

0:29:57 > 0:29:59She already knew who Michelle Obama was, so it was

0:29:59 > 0:30:03quite exciting to have the portrait unveiled.

0:30:03 > 0:30:10# Shake it off #.

0:30:10 > 0:30:12Did you have a good time with her?

0:30:12 > 0:30:13Yes.

0:30:13 > 0:30:14What did you guys do?

0:30:14 > 0:30:15Danced.

0:30:15 > 0:30:16You danced?

0:30:16 > 0:30:17Yeah, la, la, la.

0:30:17 > 0:30:24I like her dress.

0:30:25 > 0:30:26Could she be more gorgeous?

0:30:26 > 0:30:27Still to come.

0:30:27 > 0:30:29We'll be speaking to one women who realised

0:30:29 > 0:30:31she was the victim of a coercive controlling relationship

0:30:31 > 0:30:34after listening to an episode of the Archers which showed

0:30:34 > 0:30:39similarities with her own life.

0:30:39 > 0:30:49And would you go to a botox party. How safe is it?

0:30:51 > 0:30:53Time for the latest news - here's Annita.

0:30:53 > 0:30:54The BBC News headlines this morning.

0:30:54 > 0:30:56The government's emergency committee, Cobra,

0:30:56 > 0:31:00will be briefed this morning on the police investigation

0:31:00 > 0:31:04into the suspected poisoning of a former Russian

0:31:04 > 0:31:08agent in Salisbury.

0:31:08 > 0:31:11Sergei Skripal and his daughter Yulia remain

0:31:11 > 0:31:13in a critical condition in hospital after being found unconscious

0:31:13 > 0:31:14 on a park bench on Sunday.

0:31:14 > 0:31:17Scientists at the military research facility at Porton Down are carrying

0:31:17 > 0:31:20out tests to discover what made them so violently ill.

0:31:20 > 0:31:22The top economic adviser to the White House,

0:31:22 > 0:31:24Gary Cohn, has resigned - after failing to persuade

0:31:24 > 0:31:27President Trump not to impose significant tariffs on imports

0:31:27 > 0:31:28of steel and aluminium.

0:31:28 > 0:31:30Mr Cohn was regarded by many business leaders

0:31:30 > 0:31:32as a moderating influence in the administration.

0:31:32 > 0:31:34He's the latest in a long line of people who've

0:31:34 > 0:31:40left the White House.

0:31:40 > 0:31:43The United States has concluded that Kim Jong-un' half

0:31:43 > 0:31:46brother was killed by a chemical attack in Malaysia on the orders

0:31:46 > 0:31:47of the North Korean government.

0:31:47 > 0:31:49Kim Jong-nam died

0:31:49 > 0:31:51after an encounter at Kuala Lumpur airport last year, when two

0:31:51 > 0:31:53women smeared his face with VX nerve agent.

0:31:53 > 0:31:56The women, who say they believed they were carrying out

0:31:56 > 0:32:02a prank for a TV show, are on trial for murder.

0:32:02 > 0:32:05Up to 15 people have been injured after two double

0:32:05 > 0:32:09decker buses crashed in Manchester city centre.

0:32:09 > 0:32:11It happened at 7.30 this morning

0:32:11 > 0:32:13on Minshull Street at junction of Aytoun Street outside

0:32:13 > 0:32:14the Holiday Inn.

0:32:14 > 0:32:16Greater Manchester police say most injuries are minor,

0:32:16 > 0:32:18one person is thought to have more serious injuries

0:32:18 > 0:32:20The Chancellor Philip Hammond will today

0:32:20 > 0:32:23outline his vision of an EU free trade deal for the financial

0:32:23 > 0:32:26services sector after Brexit.

0:32:26 > 0:32:30Mr Hammond, who wants special access

0:32:30 > 0:32:33to the EU's single market, is expected to use his speech

0:32:33 > 0:32:36in London to focus on an agreement which he says will be of mutual

0:32:36 > 0:32:37interest to both parties.

0:32:37 > 0:32:39The European Commission has previously said that a free trade

0:32:39 > 0:32:43deal including the City is not an option.

0:32:43 > 0:32:45Saudi Arabia's Crown Prince, Mohammed Bin Salman,

0:32:45 > 0:32:48is beginning a three-day visit to Britain.

0:32:48 > 0:32:50We'll have lunch with the Queen and hold talks

0:32:50 > 0:32:55with the Prime Minister.

0:32:55 > 0:32:58The Government regards Saudi Arabia as an important strategic ally,

0:32:58 > 0:33:00but protest marches are planned by campaign groups angered

0:33:00 > 0:33:03by the war in Yemen, where the Kingdom is fighting rebels.

0:33:07 > 0:33:08That's a summary

0:33:08 > 0:33:13of the latest BBC News.

0:33:13 > 0:33:21A lot of you getting in touch about secondary ticketing web-sites. Lots

0:33:21 > 0:33:26of you with thoughts on that. Steve said, why can't people be

0:33:26 > 0:33:30responsible for shopping around themselves? Some shops charge more

0:33:30 > 0:33:35for the same item. Paul said secondary ticket sellers are touts

0:33:35 > 0:33:44and should be closed down. Now some Sport with Wilf.England's one-day

0:33:44 > 0:33:49series with New Zealand will be decided on Friday after New Zealand

0:33:49 > 0:33:55won the latest match. Bairstow and Root both hit centuries, but England

0:33:55 > 0:34:03lost eight wickets for 46 runs. Taylor made 181 for New Zealand and

0:34:03 > 0:34:07Nichols smashed a six to level the series. Jurgen Klopp said Liverpool

0:34:07 > 0:34:10belong in the Champions League quarter-finals after a goalless

0:34:10 > 0:34:20second leg at Anfield give them a 5-0 aggregate win over Porto. Also

0:34:20 > 0:34:28in the last eight, Real Madrid, who made Paris 2-1. Ronaldo on the score

0:34:28 > 0:34:35sheet again. England's women can win the She believes cup if they draw

0:34:35 > 0:34:41with the United States tonight. Phil Neville's side beat France last

0:34:41 > 0:34:47Thursday and then drew with Germany on Sunday. We will have more for you

0:34:47 > 0:34:55at 10 o'clock.Thank you.

0:34:55 > 0:34:56This morning -

0:34:56 > 0:34:58we get a rare insight

0:34:58 > 0:35:00into what it's like to be in a coercive controlling

0:35:00 > 0:35:01relationship.

0:35:01 > 0:35:04It's only now that she is in her 60s that Helen Walmsley-Johnson has been

0:35:04 > 0:35:10able to share her experience of a relationship that she had

0:35:10 > 0:35:13in her 40s, during which she says she was the victim of coercive

0:35:13 > 0:35:18control and violence.

0:35:18 > 0:35:20Helen Walmsley-Johnson has written a book about her experience called

0:35:20 > 0:35:23"Look What You Made Me Do" and is here today to speak

0:35:23 > 0:35:25exclusively in her first in-depth broadcast interview on the book's

0:35:25 > 0:35:27publication

0:35:27 > 0:35:31I had been working free lance, but was offered a full-time job at a

0:35:31 > 0:35:38hospital and had taken that for some security. Then my daughter's father,

0:35:38 > 0:35:51who we hadn't seen for eight years, suddenly reappeared. He bumped into

0:35:51 > 0:35:54my eldest girl. So that sort of brought him back into our lives.

0:35:54 > 0:35:57Which I felt was right, because he is their father and should be

0:35:57 > 0:36:04involved in it.You were feeling vulnerable?Well, I had this sort of

0:36:04 > 0:36:09constant feeling that everything was... I think a love us get this,

0:36:09 > 0:36:14that everything is about to unravel. I would wake up in a panic. But once

0:36:14 > 0:36:22I got going, I was fine.So what did Frank give to you? Security?Well he

0:36:22 > 0:36:27was supposed to be a diversion. He was, I wasn't looking for a

0:36:27 > 0:36:33long-term relationship. He He was suppose to be a bit of a treat to

0:36:33 > 0:36:40me. But what he quickly started to do was fill that gap where you have

0:36:40 > 0:36:44friends around you and you have got family and friends and so you're not

0:36:44 > 0:36:52alone. You're not isolated, but you're missing that intimate

0:36:52 > 0:36:56closeness that a relationship will give you. That kind of relationship.

0:36:56 > 0:37:02So you got that initially.I got that initially, yes.But then the

0:37:02 > 0:37:09warning signs started to arrive? Yes, but nay they didn't start

0:37:09 > 0:37:16quickly. There was things at the beginning. This is the thing about

0:37:16 > 0:37:22coercive control. The first date, where I was talking talking to

0:37:22 > 0:37:25somebody, another man when Frank went to get the coats. When he came

0:37:25 > 0:37:30back he said, I can't leave you alone for a second. Which is fine.

0:37:30 > 0:37:35That is what everybody you know it is not unusual. He wouldn't take my

0:37:35 > 0:37:40phone number when I offered it. He said he would call me. I thought

0:37:40 > 0:37:44that is irritating, but I'm not going to let that get to me. I

0:37:44 > 0:37:51lasted three days and called him. Because tall, French, handsome and

0:37:51 > 0:37:58very quickly he sort of filled that role of support. So a lot of love.

0:37:58 > 0:38:04He was engaged. He told me that. So... But I didn't feel, I was free,

0:38:04 > 0:38:14that is up to him. But he fell in love with me, he said. But he

0:38:14 > 0:38:20started just little things like... I wasn't allowed to walk around the

0:38:20 > 0:38:26house bare-footed. Because he said it was dirty. He didn't like onion

0:38:26 > 0:38:29and garlic, so I couldn't cook anything with onions and garlic in

0:38:29 > 0:38:38it. Then he took me shopping and bought me something beautiful,

0:38:38 > 0:38:48bought me a beautiful coat and then got me to try it on and say he would

0:38:48 > 0:38:55decide whether I could keep it.It was gradual.Very gradual.People

0:38:55 > 0:38:59would say, that is, you would notice that. I'm interested he did have a

0:38:59 > 0:39:02list of things that you weren't allowed to do. You had to pick up

0:39:02 > 0:39:09the phone when he called within three or four rings.That was a big

0:39:09 > 0:39:12bone of contention that I never heard the phone. If it is in your

0:39:12 > 0:39:17bag and you're in a busy street you may not hear it. When I did answer

0:39:17 > 0:39:22it, I had to go somewhere quiet immediately so I could hear what he

0:39:22 > 0:39:27was saying. He didn't want to feel that I was talking to anybody else

0:39:27 > 0:39:33but him when I was on the phone. So I wouldn't be distracted by, if I

0:39:33 > 0:39:38was with friends or somebody like that, there was nobody else to be

0:39:38 > 0:39:43involved in the conversation.A couple of things that struck me, was

0:39:43 > 0:39:49the gym routine and you dropped from a size 12 to size 8 because of the

0:39:49 > 0:39:52gym. And a time you went to a restaurant with colleagues and he

0:39:52 > 0:40:00was waiting outside and you had 22 missed calls.Yes. Because I have

0:40:00 > 0:40:03all this material at home, the reason I can be so detailed, because

0:40:03 > 0:40:08I have kept everything that he wrote. We wrote to each other a lot.

0:40:08 > 0:40:16I kept my diary, so I knew what I was doing when I was doing. I have a

0:40:16 > 0:40:21note books. We left each other messages. A lot of things that you

0:40:21 > 0:40:25remember, you're not always reck it accurately. I had always thought the

0:40:25 > 0:40:32letter were love letters and they're not. But all that is in there. 22

0:40:32 > 0:40:37missed calls and messages, where are you? And you know where I am. You're

0:40:37 > 0:40:42standing outside looking in. You can see me. So it is a control. He

0:40:42 > 0:40:48wanted me to come straightaway. He said I could go. By then I wasn't

0:40:48 > 0:40:51doing anything without asking his permission first. You do that in a

0:40:51 > 0:40:56normal relationship. Is it OK if I go and have din we are my friends

0:40:56 > 0:41:01and say, yeah, that is fine. So he unusually said I could go. But then

0:41:01 > 0:41:06he turns up outside...Your family and friends never said.I never told

0:41:06 > 0:41:12them. They didn't like him. But they probably wouldn't have said... I

0:41:12 > 0:41:18don't remember. The only people I remember saying anything were my

0:41:18 > 0:41:20daughters - didn't like him. He didn't like them. That is

0:41:20 > 0:41:25understandable. But by that time you see the whole love thing, the

0:41:25 > 0:41:32sweeping you off your feet, and charming the socks off you happens

0:41:32 > 0:41:39very quickly. The control part comes in very slowly under all that. So by

0:41:39 > 0:41:46the time that is getting a grip on you, you are completely and utterly

0:41:46 > 0:41:51head over heels in love and you have seen that man, so you think well

0:41:51 > 0:41:58I've only got to do this which he wants me to do and then I will get

0:41:58 > 0:42:03that man back and that is the give and take is a distorted version of a

0:42:03 > 0:42:09normal relationship. It sort of bent out of shape.So that is why you

0:42:09 > 0:42:13didn't walk away. People may say he was controlling and he turned

0:42:13 > 0:42:20violent.Yes.And yet you didn't walk away. Was it for that search to

0:42:20 > 0:42:25find the man you fell in love with at the start?Yes, but by that time

0:42:25 > 0:42:31he moved me in with him. My home life disintegrated. So I was living

0:42:31 > 0:42:37with him. And I had no, so he was controlling me all the time. I had

0:42:37 > 0:42:42no independent thought by then. I couldn't do anything. I don't know

0:42:42 > 0:42:50whether I was... Actually frightened of him. I read something... In the

0:42:50 > 0:42:55first review that came through that said it was bizarre I asked him to

0:42:55 > 0:42:59phone me in sick when I was taking to day, I felt terrible and I was

0:42:59 > 0:43:03trying to get away from him to get some peace. I didn't think it was

0:43:03 > 0:43:07bizarre at all. That just hadn't occurred to me that was bizarre to

0:43:07 > 0:43:11ask the man I was trying to get away from to phone my employers and tell

0:43:11 > 0:43:17them I wasn't well.You didn't realise that you were in this

0:43:17 > 0:43:22coercive relationship until you saw a plot line on the Archers on the

0:43:22 > 0:43:30radio. For people who are not familiar. Maybe we can look at that.

0:43:30 > 0:43:37Tell me... I just want to understand.I know it looks funny.A

0:43:37 > 0:43:42bit more than funny. You planned an afternoon out with Henry.On the

0:43:42 > 0:43:49blackberry line. He loved it.On a steam train with Henry?Yes.And

0:43:49 > 0:43:55with Kirsty?Yes.Behind my back? Deceiving me.Don't say that.Lying

0:43:55 > 0:44:02to me about it and lying to the school as well?Sorry I'm sorry.

0:44:02 > 0:44:08That was Helen and Rob from the Archers, it is interesting to watch

0:44:08 > 0:44:13your face during that.I could feel my insides going. That is the effect

0:44:13 > 0:44:20that story line had on me, when I realised what was happening to Helen

0:44:20 > 0:44:25I felt something all in inside. Because it was so familiar. Just

0:44:25 > 0:44:29exactly the way it is. They were very good with that.If people are

0:44:29 > 0:44:33watching this now, and they have had that reaction that you just spoke

0:44:33 > 0:44:36of, whether listening to that an the radio or listening to you speak,

0:44:36 > 0:44:41what would you say to people is the best thing, the first thing they can

0:44:41 > 0:44:49do.Phone Refugee or Women's Aid. Phone the help lines. I have been to

0:44:49 > 0:44:58a refuge after a wrote a piece for the New Statesman, following the

0:44:58 > 0:45:02Archers thing and seeing that operation was so reassuring and

0:45:02 > 0:45:08comforting and they are so good. Phone Women's Aid or phone Refuge.

0:45:08 > 0:45:14If you're that much in the clutches of someone controlling you, is it

0:45:14 > 0:45:17easy to pick up the phone?No, because you're being watched all the

0:45:17 > 0:45:22time and you will need to have several goes to be able to

0:45:22 > 0:45:30articulate it. The whole, the way... It works is that you are controlled

0:45:30 > 0:45:33into silence so you can't speak about it and it is the shame of it

0:45:33 > 0:45:38that you have allowed... I say you have allowed it. It has happened to

0:45:38 > 0:45:42you. You haven't allowed anything to happen. It is not your fault. So

0:45:42 > 0:45:54it... Is very hard to... Actually say the words that I was in this

0:45:54 > 0:45:57kind of relationship and this is what happened to me and this what is

0:45:57 > 0:46:04he did to me. It is humiliating and shame and you feel guilt as well.

0:46:04 > 0:46:17But the biggest thing is the shame. Sorry about the glitch during that

0:46:17 > 0:46:18conversation.

0:46:18 > 0:46:20And if you want any information on sources of support -

0:46:20 > 0:46:23you can find a list of helplines that can offer you advice

0:46:23 > 0:46:24at bbc.co.uk/actionline.

0:46:24 > 0:46:25Coming up...

0:46:25 > 0:46:27As ministers hold an emergency meeting

0:46:27 > 0:46:29about the suspected poisoning of a former Russian spy

0:46:29 > 0:46:33and his daughter in Wiltshire, we get the inside track on UK-Russia

0:46:33 > 0:46:38relations from the writer behind the hit TV thriller McMafia.

0:46:38 > 0:46:43We have heard about Botox. Injections which relax facial

0:46:43 > 0:46:46muscles, supposedly making you look younger. It is only supposed to be

0:46:46 > 0:46:52given by someone medically trained and anybody having the treatment is

0:46:52 > 0:46:55supposed to be warned about side effects but it doesn't always

0:46:55 > 0:47:00happen. In BBC Three documentary has uncovered a murky world about

0:47:00 > 0:47:02backstreet injectors who perform without following the rules. Let's

0:47:02 > 0:47:05take a look.

0:47:05 > 0:47:07If you want Botox, you should ideally go to a trained

0:47:07 > 0:47:09medical professional.

0:47:09 > 0:47:11They will assess whether it's suitable for you, tell you the risks

0:47:11 > 0:47:15and write you a prescription before giving you the treatment.

0:47:15 > 0:47:19You can go to a beautician for the injection but it is illegal

0:47:19 > 0:47:21for a beautician to supply Botox that hasn't been prescribed for you,

0:47:21 > 0:47:24so you also need to see a doctor, dentist or prescribing nurse

0:47:24 > 0:47:26for your consultation and prescription first.

0:47:26 > 0:47:27This must be done face-to-face.

0:47:27 > 0:47:29If you're prescribed Botox about a face-to-face

0:47:29 > 0:47:30medical consultation, it's against stricter

0:47:30 > 0:47:37General Medical Council guidance.

0:47:37 > 0:47:39Despite this, I've heard it's happening at thousands

0:47:39 > 0:47:42of appointments across the UK.

0:47:42 > 0:47:45I'm told beauticians regularly offer Botox which hasn't been properly

0:47:45 > 0:47:53prescribed but I need proof, so I've put some appointments

0:47:53 > 0:47:55-- prescribed but I need proof, so I've booked some appointments

0:47:55 > 0:47:58using the fake name Lucy.

0:47:58 > 0:48:00I'm going to go under cover because I think if I go

0:48:00 > 0:48:07in and say I'm a journalist, they might follow procedure.

0:48:07 > 0:48:11I will find out what happens when people put these appointments

0:48:11 > 0:48:18normally.

0:48:20 > 0:48:27I want to check whether they're qualified medics.

0:48:29 > 0:48:33I checked and she isn't a licensed nurse, so I should first see

0:48:33 > 0:48:36a qualified medic to get the required prescription.

0:48:50 > 0:48:58Needles come out quickly, so I fake a sudden needle phobia.

0:49:06 > 0:49:11Both those beauticians were about to give me Botox

0:49:11 > 0:49:13without a proper consultation with a prescriber, and one

0:49:13 > 0:49:16of them told me that she's a registered nurse.

0:49:16 > 0:49:20I looked her up on the register and she's not on it.

0:49:20 > 0:49:22Posing as a registered medical professional is a criminal offence

0:49:22 > 0:49:26and our evidence shows that's exactly what she's doing.

0:49:26 > 0:49:30They told me there were no risks, no side effects, and they made it

0:49:30 > 0:49:37seem like a very casual thing that everyone's doing.

0:49:40 > 0:49:42To see if it really is what everyone's doing,

0:49:42 > 0:49:45I'm on my way to a Botox party in Windsor, where a legitimate

0:49:45 > 0:49:46prescriber is present.

0:49:46 > 0:49:48Hi.

0:49:48 > 0:49:49I'm Dr Sherpao.

0:49:49 > 0:49:50Hi, Dr Sherpao.

0:49:50 > 0:49:51So, how are you all feeling?

0:49:51 > 0:49:52Good.

0:49:52 > 0:49:56Good.

0:49:56 > 0:49:58The champagne may be non-alcoholic, but there's

0:49:58 > 0:50:01still a party atmosphere.

0:50:01 > 0:50:02How old are you guys?

0:50:02 > 0:50:03I'm 23.

0:50:03 > 0:50:0423.

0:50:04 > 0:50:0527.

0:50:05 > 0:50:0627.

0:50:06 > 0:50:0721.

0:50:07 > 0:50:0821.

0:50:08 > 0:50:09Yeah.

0:50:09 > 0:50:11You're not having any Botox, are you?

0:50:11 > 0:50:12I'm not, no.

0:50:12 > 0:50:13Are you tempted?

0:50:13 > 0:50:16A little bit, to see what the fuss is about.

0:50:16 > 0:50:17When was the first time you had it?

0:50:17 > 0:50:19Was that four months ago?

0:50:19 > 0:50:20No, when I was, like, 18.

0:50:20 > 0:50:23No way.

0:50:23 > 0:50:25I've had it for, like, five years.

0:50:25 > 0:50:28Do you think people see it as convenient as they would getting

0:50:28 > 0:50:29their nails or their eyelashes done?

0:50:29 > 0:50:30Yeah.

0:50:30 > 0:50:32People want their nails done, their hair done,

0:50:32 > 0:50:34their eyelashes done, their lips done, Botox.

0:50:34 > 0:50:36It's all part of that whole confidence boost.

0:50:36 > 0:50:39So, in total, how many people do you think you know who have Botox?

0:50:39 > 0:50:40Over 100.

0:50:40 > 0:50:41Over 100?

0:50:41 > 0:50:42Yeah, everybody.

0:50:42 > 0:50:50I feel like I am the only one that doesn't any more.

0:50:54 > 0:50:56Ellie Flynn - who's the reporter

0:50:56 > 0:51:03on that investigation - is here now.

0:51:03 > 0:51:06We can also speak to Ashton Collins - from Save Face -

0:51:06 > 0:51:07a government approved register of legitimate practitioners

0:51:07 > 0:51:09who carry out treatments like Botox.

0:51:09 > 0:51:12Did you find what you expected to find when he started out on this

0:51:12 > 0:51:17investigation?I didn't really know what I expected. I had tips this was

0:51:17 > 0:51:21happening on a huge scale. But I was definitely surprised by how common

0:51:21 > 0:51:25it seems to be that Botox is being provided without the rules being

0:51:25 > 0:51:31followed.Have you got a sense of how widespread it is that people who

0:51:31 > 0:51:38are not medically qualified, you haven't been for a consultation, is

0:51:38 > 0:51:41carrying out these procedures?It seems to be common from our

0:51:41 > 0:51:46investigation. Most of the beauticians we went to go and meet

0:51:46 > 0:51:50come I didn't have a consultation with a doctor before. They didn't

0:51:50 > 0:51:53ask for any of my details before I went to the appointment. It was just

0:51:53 > 0:51:58on the day, I popped in, I would have been given Botox without an

0:51:58 > 0:52:02appointment.You don't have to be medically trained to administer it,

0:52:02 > 0:52:05but you need to have had a consultation with a medical

0:52:05 > 0:52:09professional beforehand.That's right. Legally a patient needs to

0:52:09 > 0:52:15have a valid prescription to be administered with Botox. That needs

0:52:15 > 0:52:18to be following a face-to-face consultation with a licensed

0:52:18 > 0:52:23prescriber which is a doctor, dentist, or a prescribing pharmacist

0:52:23 > 0:52:29or nurse.What struck me is how young people are going for Botox.

0:52:29 > 0:52:35But young woman she was 23, she said she first had it which was 18. What

0:52:35 > 0:52:40Doctor is saying yes I will give you a prescription for Botox?

0:52:40 > 0:52:44Absolutely. You get all sorts of unethical people. Perhaps she wasn't

0:52:44 > 0:52:48going to a doctor at that point in time. Perhaps it was a beauty

0:52:48 > 0:52:52therapist. You saw from the atmosphere of that party why these

0:52:52 > 0:52:59treatments are so trivialised. There is almost no perception of side

0:52:59 > 0:53:02effects, convocations, and serious side effects. The word party and

0:53:02 > 0:53:06injection should not go hand-in-hand. -- complications and

0:53:06 > 0:53:12serious side-effects.What kinds of side effects?Bruising, swelling,

0:53:12 > 0:53:17itchiness, headaches, to more serious things where the incorrect

0:53:17 > 0:53:20muscle is relaxed, which will make you look like you have had a stroke,

0:53:20 > 0:53:25leaving you with a droopy eyelids, right through to allergic reactions.

0:53:25 > 0:53:29You would need to be a medical professional to identify those

0:53:29 > 0:53:34quickly and treat them effectively. Those Botox parties, were those

0:53:34 > 0:53:39young women aware of the side-effects?There was a legitimate

0:53:39 > 0:53:42prescriber there. There was a doctor there. They were given warning of

0:53:42 > 0:53:46the side-effects. But in a lot of the cases when I was going to

0:53:46 > 0:53:49appointments myself I wasn't really given any idea that there were

0:53:49 > 0:53:54side-effects. We meet with somebody in the documentary who had a bad

0:53:54 > 0:53:58reaction to Botox after being given a treatment without being warned of

0:53:58 > 0:54:04any side effects at all.Is there a sense this industry needs to be

0:54:04 > 0:54:07tightened up? Is their government interest in tightening up this

0:54:07 > 0:54:16industry?In short, no. It is unregulated and not protected. They

0:54:16 > 0:54:23declined to regulate for various reasons. They signpost organisations

0:54:23 > 0:54:28like ours, which is why we educate the public on making safe choices,

0:54:28 > 0:54:31what the risks are, and that you should be taking these procedures

0:54:31 > 0:54:37very seriously.When you spoke to these women, did you get a sense

0:54:37 > 0:54:41this was insecurity driving this, that they were not looking at how

0:54:41 > 0:54:50serious this issue was? Party and injection to go together,

0:54:50 > 0:54:51injection to go together, like Ashton says.It has almost become

0:54:51 > 0:54:55part of a trend, that look, having Botox, it brings your eyebrows up

0:54:55 > 0:54:59and gives you a perfect forehead. There is probably pressure from

0:54:59 > 0:55:05social media on young women to look a certain way. Like the girls says

0:55:05 > 0:55:09in that clip, it gives you that whole package, and I think a lot of

0:55:09 > 0:55:12young women are striving to have that.You can mystery shopping to

0:55:12 > 0:55:17try and catch out bogus practitioners.Yes. There are

0:55:17 > 0:55:21hundreds. That clip was a drop in the ocean. There are hundreds of

0:55:21 > 0:55:31training academies, they go on to offer £99 treatments, price cuts,

0:55:31 > 0:55:38Botox parties, they advertise on social media. You have no idea who

0:55:38 > 0:55:42the person is. You have a mobile phone number, which is probably a

0:55:42 > 0:55:46burner phone, something goes wrong, and you cannot get in touch with the

0:55:46 > 0:55:51person, and they could just change their name for the next week.You

0:55:51 > 0:55:55say £99 is cut-price, how much is it?That is very cheap. You're

0:55:55 > 0:56:01looking between £180 to £350, depending on the number of areas.

0:56:01 > 0:56:05One area would be between your eyebrows, your forehead or Kroos

0:56:05 > 0:56:14feat areas. If you go for all three you are looking at £350.-- Kroos

0:56:14 > 0:56:17what was your lasting impression on what needs to be done to the

0:56:17 > 0:56:22industry? You said you went in without any idea.It needs to be

0:56:22 > 0:56:26tightly regulated. In the end we find a doctor who is providing Botox

0:56:26 > 0:56:36to between 18 and 19 beauticians across the UK. Because he is struck

0:56:36 > 0:56:41off he falls into a grey area. He is unregulated any more. Who is there

0:56:41 > 0:56:45to protect those patients? That is what needs to be done.Thank you

0:56:45 > 0:56:49both for coming in and talking to us today.

0:56:49 > 0:56:52You can watch the documentary on the BBC Three

0:56:52 > 0:56:53website later today.

0:56:53 > 0:56:59A comet has come in about coercive control relationships. -- a comment.

0:56:59 > 0:57:03I would like to add to today's subject anonymously. I am a husband

0:57:03 > 0:57:13who is only now leaving my wife after nearly 20 years of takeaway --

0:57:13 > 0:57:17after a coercive relationship. Soon after the marriage I lost my voice.

0:57:17 > 0:57:21I was increasingly sidelined, belittled, and controlled in

0:57:21 > 0:57:24everything we did. I was like a lobster who had been put into a pan

0:57:24 > 0:57:27of cold water and the heat was being applied in a subtle but

0:57:27 > 0:57:32ever-increasing weight so I didn't notice. When I did wake up and

0:57:32 > 0:57:35challenge my wife and her behaviour, she used threats and manipulation to

0:57:35 > 0:57:40silence me. It has taken me 20 years to pluck up the courage and finally

0:57:40 > 0:57:44walk away. My story isn't unique but it is important to recognise that

0:57:44 > 0:57:48men are also affected by these types of relationships.

0:57:48 > 0:57:53Thank you for your bravery and sharing your story. If you have any

0:57:53 > 0:57:58comments, please send them in. Let's get the latest weather now. Today

0:57:58 > 0:57:59comments, please send them in. Let's get the latest weather now. Today we

0:57:59 > 0:58:03have a mixture. It is chilly in the north where further south it is

0:58:03 > 0:58:08quite mild. These pictures are rather nice, this beautiful one

0:58:08 > 0:58:12shows sunny intervals. This is from Northampton. And we have another

0:58:12 > 0:58:16one, another beautiful view. Some sunshine in Lyme Regis, Dorset. The

0:58:16 > 0:58:21forecast today is one of sunshine and showers. Some showers are still

0:58:21 > 0:58:25wintry, particularly so across the north and west of the UK. What you

0:58:25 > 0:58:29will tend to find is that they will fizzle during the day. And the wind

0:58:29 > 0:58:33across the far north of Scotland is tending to ease. Low pressure still

0:58:33 > 0:58:36in charge of our weather. You can see this front pushing across East

0:58:36 > 0:58:40Anglia. That will take the rain we currently have along with it and in

0:58:40 > 0:58:44its wake there will be cloud across East Anglia. For much of the rest of

0:58:44 > 0:58:49the UK it will be dry and sunny. We will store have wintry showers at

0:58:49 > 0:58:53times, potentially in the Outer Hebrides and the Isle of Skye, and

0:58:53 > 0:58:58showers over Wales, Northern Ireland, southern England. Six to 11

0:58:58 > 0:59:04Celsius. A much better day across Scotland than it was yesterday. As

0:59:04 > 0:59:07we head onto the evening and overnight, a lot of dry weather

0:59:07 > 0:59:13around. Still some showers. Still the potential for them to be wintry.

0:59:13 > 0:59:17This is producing rain and snow from the south-west. The rain in the

0:59:17 > 0:59:21southern extent, the snow, well, we are expecting some in mid-2 north

0:59:21 > 0:59:27Wales, through the Midlands, the southern part northern England. --

0:59:27 > 0:59:32Mitt foot North Wales. It could travel to Lincolnshire by dawn. It

0:59:32 > 0:59:36could come down a bit lower than 100 metres, so keep in touch with the

0:59:36 > 0:59:42forecast because it has the potential to be disruptive. There

0:59:42 > 0:59:46will be the risk of ice once again for those travelling. Tomorrow, we

0:59:46 > 0:59:50start off with that band of rain and snow. Edging off eventually into the

0:59:50 > 0:59:54North Sea. Behind it, again, lots of dry weather, a fair bit of sunshine

0:59:54 > 0:59:59around. But still some showers coming in from the west and some of

0:59:59 > 1:00:07those will be wintry at higher levels. Between seven to ten degrees

1:00:07 > 1:00:11as we move from north to south. Friday, lots of dry weather, some

1:00:11 > 1:00:15snow across Scotland, tending to ease as we go through the course of

1:00:15 > 1:00:19the day. But a new area of low pressure is coming in across the

1:00:19 > 1:00:23south-west. It will introduce heavy rain, strengthening winds, and

1:00:23 > 1:00:29milder conditions. In the North, a temperature range of six and seven,

1:00:29 > 1:00:33as we sink further south nine to 11. Getting milder in the south as we go

1:00:33 > 1:00:37through the weekend.

1:00:37 > 1:00:39Hello it's Wednesday, it's 10 o'clock, I'm Chloe Tilley.

1:00:39 > 1:00:42The mystery of the suspected poisoning of a former Russian double

1:00:42 > 1:00:44agent and his daughter on UK soil deepens.

1:00:44 > 1:00:50Ministers will hold an emergency meeting within the hour.

1:00:50 > 1:00:54Russia is behind it, it means they're taking things to a whole new

1:00:54 > 1:01:00level. This is a a declaration of war.

1:01:00 > 1:01:03We'll get the inside track on relations with the Kremlin

1:01:03 > 1:01:04from the author of "McMafia".

1:01:04 > 1:01:06Secondary ticket websites are having to face the music.

1:01:06 > 1:01:08The regulator's cracking down on the ticket resellers

1:01:08 > 1:01:10because they say customers are being stung by misleading claims

1:01:10 > 1:01:12and hidden fees

1:01:12 > 1:01:23I thought I was paying for four tickets £260. By the time the

1:01:23 > 1:01:29transaction happened it was £1,420.

1:01:29 > 1:01:32We'll hear from people who shelled out hundreds of pounds

1:01:32 > 1:01:35over the odds for tickets.

1:01:35 > 1:01:41And the girls fighting against the practice of child marriages in North

1:01:41 > 1:01:47West India.

1:01:47 > 1:01:48Here's Annita McVeigh in the BBC Newsroom

1:01:48 > 1:01:52with a summary of todays news.

1:01:52 > 1:01:54The Government's emergency committee Cobra,

1:01:54 > 1:01:56will be briefed this morning on the police investigation

1:01:56 > 1:01:58into the suspected poisoning of a former Russian

1:01:58 > 1:02:01agent in Salisbury.

1:02:01 > 1:02:03Sergei Skripal and his daughter Yulia remain

1:02:03 > 1:02:05in a critical condition in hospital after being found unconscious

1:02:05 > 1:02:06on a park bench on Sunday.

1:02:06 > 1:02:09Scientists at the military research facility at Porton Down are carrying

1:02:09 > 1:02:15out tests to discover what made them so violently ill.

1:02:15 > 1:02:17The top economic adviser to the White House,

1:02:17 > 1:02:20Gary Cohn, has resigned - after failing to persuade

1:02:20 > 1:02:22President Trump not to impose significant tariffs on imports

1:02:22 > 1:02:24of steel and aluminium.

1:02:24 > 1:02:26Mr Cohn was regarded by many business leaders

1:02:26 > 1:02:28as a moderating influence in the administration.

1:02:28 > 1:02:30He's the latest in a long line of people who've

1:02:30 > 1:02:34left the White House.

1:02:34 > 1:02:36The United States has concluded that Kim Jong-un' half

1:02:36 > 1:02:39brother was killed by a chemical attack in Malaysia on the orders

1:02:39 > 1:02:42of the North Korean government.

1:02:42 > 1:02:44Kim Jong-nam died after an encounter

1:02:44 > 1:02:47at Kuala Lumpur airport last year, when two women smeared his face

1:02:47 > 1:02:50with VX nerve agent.

1:02:50 > 1:02:52The women, who say they believed they were carrying out

1:02:52 > 1:02:57a prank for a TV show, are on trial for murder.

1:02:57 > 1:02:59Up to 15 people have been injured after two double

1:02:59 > 1:03:03decker buses crashed in Manchester city centre.

1:03:03 > 1:03:05It happened at 7.30 this morning on Minshull Street at junction

1:03:05 > 1:03:07of Aytoun Street outside the Holiday Inn.

1:03:07 > 1:03:09Greater Manchester police say most injuries are minor,

1:03:09 > 1:03:16one person is thought to have more serious injuries.

1:03:16 > 1:03:23Action is being taken against so-called secondary ticket agencies

1:03:23 > 1:03:31after misleading information on their web-site.

1:03:31 > 1:03:32their web-site. The advertising agency says they have hidden

1:03:32 > 1:03:36charges. It follows an investigation by Trading Standards and the

1:03:36 > 1:03:44competition and markets authority. Nicola Adams, the boxer, has been

1:03:44 > 1:03:52turned into a Barbie doll ahead of international women's day. Nicola

1:03:52 > 1:03:57says she is excited to be part of series.

1:03:57 > 1:04:05That's a summary of the latest BBC News - more at 10.30.

1:04:08 > 1:04:17Still to come, the Saudi crown prince is visiting Britain.

1:04:17 > 1:04:18Do get in touch with us

1:04:18 > 1:04:20throughout the morning - use the hashtag Victoria LIVE

1:04:20 > 1:04:24and If you text, you will be charged at the standard network rate.

1:04:24 > 1:04:26Here's some sport now with Will Perry.

1:04:26 > 1:04:30GetEngland's one-day series with New Zealand will go down to a

1:04:30 > 1:04:35decider on Friday, after the hosts won the fourth match with three

1:04:35 > 1:04:42balls to spare. England looked set for a huge total with Bairstow and

1:04:42 > 1:04:46Root makes centuries, but they collapsed later in the innings. It

1:04:46 > 1:04:51went down to the final over, Nichols hitting a six to seal victory for

1:04:51 > 1:04:58New Zealand. Taylor finished on 181 not out. Despite struggling with a

1:04:58 > 1:05:01thigh injury as well. Liverpool have become the first English side

1:05:01 > 1:05:05through to the quarter-finals of Champions League. They were already

1:05:05 > 1:05:125-0 up from the first leg with Porto and played out a goalless draw at

1:05:12 > 1:05:20Anfield. Mane came closest to scoring for Liverpool.I think this

1:05:20 > 1:05:28year we belong there to be honest. It should not be a big surprise. And

1:05:28 > 1:05:35next round will be very difficult. I think that's clear. We have a lot of

1:05:35 > 1:05:40good teams, seven other very good teams will be involved.Liverpool

1:05:40 > 1:05:49through and plenty of flares in the French captain capital. But PSG lost

1:05:49 > 1:05:582-1 to Real Madrid. Ronaldo's header set them on course. Tottenham are

1:05:58 > 1:06:01still unbeaten in the Champions League this season and will look to

1:06:01 > 1:06:06join Liverpool and Real Madrid in the quarter-finals. Juventus stand

1:06:06 > 1:06:17in their way tonight at Wembley. 2-2 it finished in in Turin. England

1:06:17 > 1:06:27need a point to bin the She Believes trophy. The toughest test is the

1:06:27 > 1:06:31United States tonight. But how will they celebrate if they win?We are

1:06:31 > 1:06:36sending them to diss never land on Thursday morn -- Disneyland on

1:06:36 > 1:06:40Thursday. They will leave the hotel in the morning and they have three

1:06:40 > 1:06:45or four hours. It is a once in a lifetime opportunity, because of the

1:06:45 > 1:06:52schedules, it is rare they get long off. They have three or four hours

1:06:52 > 1:06:56in Disneyland with Micky Mouse and Donald Duck.Hopefully no Micky

1:06:56 > 1:07:01Mouse defending for England tonight and tested continues in Barcelona

1:07:01 > 1:07:06ahead of the new Formula One season. You can follow that on the BBC sport

1:07:06 > 1:07:09web-site.Thank you.

1:07:09 > 1:07:11The Foreign Secretary's said the UK would respond "robustly"

1:07:11 > 1:07:13to any evidence of Russian involvement in the collapse

1:07:13 > 1:07:18of former spy Sergei Skripal.

1:07:18 > 1:07:21Mr Skripal and his daughter Yulia are still critically ill in hospital

1:07:21 > 1:07:25after being found unconscious on a bench in Salisbury on Sunday.

1:07:25 > 1:07:27Boris Johnson said he was not pointing fingers at this stage,

1:07:27 > 1:07:29but described Russia as "a malign and disruptive force".

1:07:29 > 1:07:37Russia's denied any involvement.

1:07:37 > 1:07:44Let's take a look at the background to this case.

1:07:45 > 1:07:47Counterterrorism police are now leading the investigation into why

1:07:47 > 1:07:49a former Russian agent and his daughter suddenly

1:07:49 > 1:07:51fell ill in Salisbury.

1:07:51 > 1:07:55The case in Wiltshire involving a former spy and his daughter

1:07:55 > 1:07:57is the latest in a series of mysterious incidents

1:07:57 > 1:08:05connected to Russia going back at least 40 years.

1:08:06 > 1:08:08In 1978, the BBC journalist Georgi Markov was poisoned

1:08:08 > 1:08:11using a specially adapted umbrella while waiting for a bus

1:08:11 > 1:08:17on Waterloo bridge in London.

1:08:18 > 1:08:20The specially adapted umbrella shot a tiny pellet of ricin poison

1:08:20 > 1:08:22into the leg of Markov.

1:08:22 > 1:08:26He died three days later.

1:08:26 > 1:08:29He had been very critical of the communist government of Bulgaria.

1:08:29 > 1:08:37It has been speculated that the KGB, the former Russian security service,

1:08:38 > 1:08:40helped the Bulgarians with the assassination.

1:08:40 > 1:08:42In 2006, a former Russian spy living in exile in Britain,

1:08:42 > 1:08:44Alexander Litvinenko, was killed after he drank

1:08:44 > 1:08:51radioactive tea in a London hotel.

1:08:51 > 1:08:55He had been a long-time critic of Russia, particularly Vladimir Putin.

1:08:55 > 1:09:00The poison used was a radioactive substance called polonium-210.

1:09:00 > 1:09:03It is impossible to source on the open market, which is why

1:09:03 > 1:09:07investigators believe the Russian state was involved in the killing.

1:09:07 > 1:09:09An inquest into his death concluded that his murder

1:09:09 > 1:09:11was an FSB operation.

1:09:11 > 1:09:17Russia's FSB is a successor to the KGB.

1:09:17 > 1:09:19Litvinenko's body was so radioactive, he had to be buried

1:09:19 > 1:09:25in a lead lined coffin.

1:09:25 > 1:09:27And as Boris Berezovsky, another critic of President Putin.

1:09:27 > 1:09:30In 2013, he was found hanged in the bathroom of his home.

1:09:30 > 1:09:33While it was first thought Berezovsky took his own life,

1:09:33 > 1:09:41later a coroner said he could not be 100% sure about the cause of death.

1:09:55 > 1:09:57Let's speak now to Chris Phillips -

1:09:57 > 1:09:59he was head of the national counter terrorism security office

1:09:59 > 1:10:04when Alexander Litvienko was murdered in 2003.

1:10:04 > 1:10:07We can also speak to Misha Glenny - journalist and author of McMafia

1:10:07 > 1:10:09which focuses on global crime networks and was recently made

1:10:09 > 1:10:13in to a BBC drama series and to Dr.

1:10:13 > 1:10:19Victor Madeira - he's a Senior Fellow at The Institute

1:10:19 > 1:10:27for Statecraft who specialises in Anglo-Russian relations.

1:10:27 > 1:10:32Chris, what do you know, as a former police officer, about what happened

1:10:32 > 1:10:37in Salisbury on Sunday? Well, I don't know very much more than you

1:10:37 > 1:10:41do. But I know if it hadn't been for the Alexander Litvinenko murder then

1:10:41 > 1:10:48I think we would have been treating this one slightly differently. I

1:10:48 > 1:10:54think that murder showed us that it was almost certainly the state and I

1:10:54 > 1:10:58think it's been stated that without really much doubt that the Russian

1:10:58 > 1:11:04state was involved in that murder. That has of course led us to think

1:11:04 > 1:11:08and draw similarities with this incident in Salisbury. I think we

1:11:08 > 1:11:14need to bear in mind that the police need to look at all avenues. It is

1:11:14 > 1:11:18not just a case of deciding this is a Russian state incident. It could

1:11:18 > 1:11:22be someone else. It is quite possible that someone else has done

1:11:22 > 1:11:29this. It is important that we keep an open mind as police officers.

1:11:29 > 1:11:34Clearly the priority is finding out what this substance was.Yes and

1:11:34 > 1:11:38when they find out that will take them a long way into finding who

1:11:38 > 1:11:45were the most likely culprits. Certain poisons can only be made in

1:11:45 > 1:11:51government-type institutions.I want to bring you in, Victor, what we do

1:11:51 > 1:11:55know about Sergei Skripal to give us background on why this may have

1:11:55 > 1:12:02happened?Sergei was a former colonel in Russian military

1:12:02 > 1:12:06intelligence and he served there until the late nineties and he

1:12:06 > 1:12:10resigned on the grounds of ill health. Then he went to work for the

1:12:10 > 1:12:19Russian foreign minute have I -- ministry. Throughout this time both

1:12:19 > 1:12:23from the mid nineties until his retirement from the Foreign

1:12:23 > 1:12:28Ministry, he kept working, according to Russian reports, for the British

1:12:28 > 1:12:32Government, providing intelligence. He was arrested a year after he

1:12:32 > 1:12:38retired and went went to trial in the 2000s and was sentenced to 13

1:12:38 > 1:12:44years in prison.There was the spy swap. Which meant he ended up here

1:12:44 > 1:12:50in the UK. Is it your view that he would be of interest still to the

1:12:50 > 1:12:54Russian authorities after a spy swap?That depends on what he has

1:12:54 > 1:13:01been up to. If he has been doing nothing. Then no. If this is the

1:13:01 > 1:13:05Russians and I think Chris is right, we have to stress that we do not

1:13:05 > 1:13:11know who did this. We do need the forensic evidence of the poisoning

1:13:11 > 1:13:15and there are other circumstances a well. But a spy swap is something

1:13:15 > 1:13:18that is organised between intelligence agencies and

1:13:18 > 1:13:23governments. There are rules to it. And it is assumed that after a spy

1:13:23 > 1:13:29swap an incoming spy is going to lead a retired life and not be

1:13:29 > 1:13:34involved in intelligence or politics or criminality or anything. So if

1:13:34 > 1:13:39this were the Russian state and I'm using the conditional very

1:13:39 > 1:13:44carefully, then they may well suspect that he's been, that he has

1:13:44 > 1:13:48been up to something. I certainly don't buy the idea that this is

1:13:48 > 1:13:57system my revenge. Why do it now? There are too many variables there.

1:13:57 > 1:14:02So we have got to wait. But it is a very important and for the moment

1:14:02 > 1:14:09mysterious case.Could it be maybe not the Russian state, but a rogue

1:14:09 > 1:14:14element within Russia? Or would Vladimir Putin not allow that?Well

1:14:14 > 1:14:21it could be you know a McMafia-style thing, somebody involved in

1:14:21 > 1:14:25organised crime, but with links to intelligence and it may be a more

1:14:25 > 1:14:30personal thing. The one speculation that we have had and I stress it is

1:14:30 > 1:14:41speculation is about the substance it is might be Fentanyl a synthetic

1:14:41 > 1:14:45opioid that is causing problems in America and killing lots of people.

1:14:45 > 1:14:51It is easy, you only need a bit of Fentanyl to kill somebody. It is

1:14:51 > 1:14:56easy to drop that in a cup of tea. If it was Fentanyl, it could have

1:14:56 > 1:15:03been anybody. That you can buy on the open market.Victor?That is an

1:15:03 > 1:15:09important point, what we have seen so far doesn't allow us to make an

1:15:09 > 1:15:14exact assessment. Depending on dosages of course, anything is

1:15:14 > 1:15:19positive. Radioactive material, given the area was secured and hosed

1:15:19 > 1:15:24down and cleaned up, that suggests it wouldn't necessarily have been

1:15:24 > 1:15:27radioactive, more likely chemical. But again it is important to keep an

1:15:27 > 1:15:34open mind.

1:15:35 > 1:15:44You were there in charge when Alexander Litvinenko was murdered.

1:15:44 > 1:15:50Let's talk about the similarities. This has happened in a small

1:15:50 > 1:15:55constabulary. A county force. That force wouldn't have the ability to

1:15:55 > 1:15:59deal with something of this size. This will be a huge investigation

1:15:59 > 1:16:03with international impacts. It's really important for the country to

1:16:03 > 1:16:07have the right people investigating. People with the experience of

1:16:07 > 1:16:11dealing with the sorts of things. The counterterrorism unit is based

1:16:11 > 1:16:15reasonably locally and has all of those detectives in hand. The most

1:16:15 > 1:16:19important thing is there will be other evidence. There are CCTV

1:16:19 > 1:16:27cameras. MI5, MI6 will need to be involved, will be involved, to tell

1:16:27 > 1:16:32the police who is in the country. Whether there is somebody highly

1:16:32 > 1:16:36suspicious. If it was somebody from Russia then almost certainly they

1:16:36 > 1:16:40would have been on the plane back home before we even realised it was

1:16:40 > 1:16:46this type of attack. It is important we don't get ahead of the

1:16:46 > 1:16:50investigation. The investigation will be underneath the radar, trying

1:16:50 > 1:16:56to work out who might be involved, where they are, and how they did it.

1:16:56 > 1:17:01The reason this has become very interesting is because it does bear

1:17:01 > 1:17:04hallmarks of what happened to Alexander Litvinenko. As I said

1:17:04 > 1:17:09before, it almost certainly was the Russian state that did that. The

1:17:09 > 1:17:14trail was so obvious. And Vladimir Putin's response to the incident was

1:17:14 > 1:17:19so outrageous, really, with the people who we know that did it, and

1:17:19 > 1:17:23they were awarded medals, etc. It goes to show you that Vladimir Putin

1:17:23 > 1:17:28certainly knew something about that one.Do you think Russia is being

1:17:28 > 1:17:34unfairly demonised at this point? Russia certainly perceives that it

1:17:34 > 1:17:39is being demonised. There is a problem that we have very poor

1:17:39 > 1:17:42relations ever since the Alexander Litvinenko case with Russia. And we

1:17:42 > 1:17:47actually need better relations with Russia. We are not dependent on

1:17:47 > 1:17:54Russian energy. We get about 15% of our energy from Russia. But when we

1:17:54 > 1:17:57ran out of gas in Russia the only country that could provide us with

1:17:57 > 1:18:05an emergency supply of liquid natural gas was Russia. As we are

1:18:05 > 1:18:09heading towards Brexit we found out in the past that the Americans don't

1:18:09 > 1:18:13really care about us very much thanks to the tariffs Donald Trump

1:18:13 > 1:18:18imposed. And then the issue of the open skies thing. We don't want to

1:18:18 > 1:18:24be going around making enemies. The government, if it does turn out

1:18:24 > 1:18:27there is Russian involvement, the government is faced with a real

1:18:27 > 1:18:30problem here because it has to be tough on the one hand but it can't

1:18:30 > 1:18:35be seen to be alienating people it might have to trade with later on

1:18:35 > 1:18:39too openly.This is all within the context of presidential elections in

1:18:39 > 1:18:46Russia in the next ten days. Vladimir Putin is widely expected to

1:18:46 > 1:18:50win another term. Some people say why would they will ruffle feathers

1:18:50 > 1:18:55now, and ahead of the World Cup in the summer, of course.Interesting

1:18:55 > 1:18:59point. There are so many conflicting reports at the moment, as well.

1:18:59 > 1:19:04Nothing is impossible. It is interesting that the attack, if it

1:19:04 > 1:19:10turns out to be that, the attack took place on Sunday, the 4th of

1:19:10 > 1:19:15March. The following day Vladimir Putin addressed, as he does every

1:19:15 > 1:19:21year, the senior most level of the FSB. The top directors, and so on.

1:19:21 > 1:19:27It is a sort of annual address. Every year he list how many spies

1:19:27 > 1:19:32and foreign intelligence officers they have been able to counter or

1:19:32 > 1:19:38arrest, or fought. It was curious timing. In terms of the election. --

1:19:38 > 1:19:46or thwart. It is interesting to see who might benefit from that. He is

1:19:46 > 1:19:53almost certainly guaranteed to win. The benefit...It seems... I don't

1:19:53 > 1:19:59get it, that seems rather pointless. It would be very strange timing,

1:19:59 > 1:20:02this. In terms of the World Cup it is worth remembering that Vladimir

1:20:02 > 1:20:06Putin isn't very invested in it. He doesn't care about football. He

1:20:06 > 1:20:13doesn't like it. He was much more concerned about the

1:20:14 > 1:20:17concerned about the Sochi Winter Olympics. It would be very weird

1:20:17 > 1:20:19timing but I don't think the presidential elections or the World

1:20:19 > 1:20:25Cup are really an issue.Threats that Prince William might not be

1:20:25 > 1:20:30going to the World Cup would be of no consequence to him.No.

1:20:30 > 1:20:33Reputation only it's important for the Russian state. That's a point

1:20:33 > 1:20:39worth mentioning. We're talking about expected activities of the

1:20:39 > 1:20:43Russian state. It's always important to make the difference between the

1:20:43 > 1:20:51Russian state and the Russian people.Thank you very much.

1:20:51 > 1:20:56We have some breaking news. There are currently eight fire crews and a

1:20:56 > 1:21:01hydraulic platform in attendance at the University Hospital in Coventry.

1:21:01 > 1:21:04There is a confirmed fire. A phased evacuation has taken place.

1:21:04 > 1:21:09Crucially no injuries reported. A fire at University Hospital in

1:21:09 > 1:21:15Coventry. An evacuation is taking place. West Midlands Fire Service

1:21:15 > 1:21:19telling us there are no reported injuries at this stage. We will

1:21:19 > 1:21:25bring more to you as we receive it. Still to come:

1:21:25 > 1:21:26Saudi Arabia's Crown Prince, Mohammed Bin Salman,

1:21:26 > 1:21:30is beginning a three-day visit to Britain.

1:21:30 > 1:21:34We will be finding out more about the man who some are hailing as a

1:21:34 > 1:21:37radical reformer.

1:21:37 > 1:21:39UNICEF says there's been significant fall in the number

1:21:39 > 1:21:40of child marriages across the world.

1:21:40 > 1:21:43The UN's children's agency estimates 25 million underage marriages have

1:21:43 > 1:21:44been prevented in the last decade.

1:21:44 > 1:21:47Countries in South Asia - such as India - have seen

1:21:47 > 1:21:49the biggest reduction in the age-old practice.

1:21:49 > 1:21:52Naomi Grimley has been to Rajasthan in the North West of India to see

1:21:52 > 1:22:00how girls are fighting back there:

1:22:02 > 1:22:05Here in the far desert of Rajasthan, four young women and girls

1:22:05 > 1:22:09are joining the fight back against child marriage.

1:22:09 > 1:22:12India is successfully cutting the number of child brides and these

1:22:12 > 1:22:17four stories help explain why.

1:22:17 > 1:22:22Monica is out shopping for the day's food with her mum.

1:22:22 > 1:22:25It's a scene of domestic harmony but just a few months ago,

1:22:25 > 1:22:27Monica's parents tried to marry her off aged 13,

1:22:27 > 1:22:34at the same time as an older sister.

1:22:34 > 1:22:37The marriage never happened because on the day of the wedding,

1:22:37 > 1:22:39Monica found the courage to report her own parents

1:22:39 > 1:22:44to a children's hotline.

1:22:44 > 1:22:46TRANSLATION: I called up

1:22:46 > 1:22:49and I told them everything - that I'm young and I don't

1:22:49 > 1:22:52want to get married and I want to study further.

1:22:52 > 1:22:58I asked them, "Can you please do something that stops my marriage?"

1:22:58 > 1:23:01If I had got married, nobody would allow me to play or talk.

1:23:01 > 1:23:07My in-laws would have just made me work.

1:23:07 > 1:23:13Ganesh, did you know it was against the law?

1:23:13 > 1:23:15TRANSLATION: We did know

1:23:15 > 1:23:17that it is a criminal offence and we did feel bad

1:23:17 > 1:23:23but we are a family of labourers.

1:23:23 > 1:23:25Sometimes I don't get work for a whole month so we thought,

1:23:25 > 1:23:28since we are marrying off one daughter we should marry off Monica

1:23:28 > 1:23:30too and save on the expense.

1:23:30 > 1:23:33In the end, Ganesh and his wife promised the police they would not

1:23:33 > 1:23:39marry Monica off before she comes of age.

1:23:39 > 1:23:41The authorities in this part of Rajasthan say they see dozens

1:23:41 > 1:23:48of cases of child marriage every year and many more go unreported.

1:23:48 > 1:23:51In the case of Monica, her 11th-hour call for help

1:23:51 > 1:23:56was answered by a woman ready to jump into action.

1:23:56 > 1:23:59Meet Priti Yadav, a guardian angel on a moped.

1:23:59 > 1:24:04Speed is often the essence of her job.

1:24:04 > 1:24:06She's the woman who handles the local child marriage cases

1:24:06 > 1:24:10which come to light via the hotline.

1:24:10 > 1:24:12It was Priti who, together with a specialist police team,

1:24:12 > 1:24:18burst in on Monica's wedding at the very last moment.

1:24:18 > 1:24:20TRANSLATION: When Monica called up

1:24:20 > 1:24:24on the same day of her wedding, we had a tricky challenge as we had

1:24:24 > 1:24:25only three hours to save a child.

1:24:25 > 1:24:28She was in a wedding dress when we arrived

1:24:28 > 1:24:29and she gave us a little smile.

1:24:29 > 1:24:31She knew that we'd come to stop her wedding.

1:24:31 > 1:24:32She was happy then.

1:24:32 > 1:24:35Is the battle against child marriage being won?

1:24:35 > 1:24:39TRANSLATION: 100% yes, it is.

1:24:39 > 1:24:41And it will be won in my lifetime.

1:24:41 > 1:24:44So much is being done, particularly in education and with

1:24:44 > 1:24:51campaigns to raise awareness.

1:24:56 > 1:24:59Out here in one of the more remote parts of the Thar Desert,

1:24:59 > 1:25:01mobile phones and hotlines are a key way of stopping child

1:25:01 > 1:25:05marriage at the 11th hour.

1:25:05 > 1:25:07But there's also an earlier, simpler line of defence -

1:25:07 > 1:25:10and that is girls' education.

1:25:10 > 1:25:13Rahdika, in her early 20s, is a warden at this

1:25:13 > 1:25:17girls' boarding school.

1:25:17 > 1:25:20She is another young woman leading the fight against child marriage.

1:25:20 > 1:25:26Her parents wanted her to marry aged 17 but she refused.

1:25:26 > 1:25:28She believes education is vital but uses music and theatre

1:25:28 > 1:25:32to engage and empower girls.

1:25:32 > 1:25:37THEY SING

1:25:37 > 1:25:45"Don't marry me off," these girls sing.

1:25:45 > 1:25:46TRANSLATION: If you just speak

1:25:46 > 1:25:48rhetorically to people, the impact is much less.

1:25:48 > 1:25:51But when you talk about these issues through activities like music,

1:25:51 > 1:25:53then people pay extra attention to it.

1:25:53 > 1:25:58They remember it.

1:25:58 > 1:26:06She says boys should now be targeted, too.

1:26:07 > 1:26:09TRANSLATION: Communities can take

1:26:09 > 1:26:12time in listening to what girls are saying but the boys,

1:26:12 > 1:26:13they always are heard instantly.

1:26:13 > 1:26:20So if you work with both sexes, then we will get 100% results.

1:26:20 > 1:26:22Over in this desert village, the wider community is getting

1:26:22 > 1:26:30involved as they watch a puppet show tackling the issue.

1:26:32 > 1:26:34Afterwards, the villagers rise to their feet and pledge

1:26:34 > 1:26:38to abandon child marriage.

1:26:38 > 1:26:41It is a poignant moment and a sign that in this part of India,

1:26:41 > 1:26:47things are beginning to change after years of entrenched custom.

1:26:47 > 1:26:52One of those who watched the show is Pooja.

1:26:52 > 1:26:54Married aged ten, though still at school for now,

1:26:54 > 1:26:59she's determined there should be no more child brides.

1:26:59 > 1:27:00TRANSLATION: My name is Pooja.

1:27:00 > 1:27:02I got married three years ago.

1:27:02 > 1:27:04I want to study further and become a teacher.

1:27:04 > 1:27:07I want to say to everyone in my village that girls

1:27:07 > 1:27:10should be educated.

1:27:10 > 1:27:11Don't get underage girls married.

1:27:11 > 1:27:15Don't ruin their lives.

1:27:15 > 1:27:18If someone does that forcefully, call 10-9-8.

1:27:18 > 1:27:22This will help stop child marriage.

1:27:22 > 1:27:28Pooja is still in school because her parents have agreed

1:27:28 > 1:27:32to let her finish her studies before gauna, the moment she goes to live

1:27:32 > 1:27:35with her in-laws and has sex with her husband.

1:27:35 > 1:27:38Back at Monica's house, she chats to her new friend Priti

1:27:38 > 1:27:42on the stoop of her family home.

1:27:42 > 1:27:44Her future is uncertain because her education has been disrupted

1:27:44 > 1:27:47by her brush with marriage.

1:27:47 > 1:27:50But she takes comfort in the fact her story

1:27:50 > 1:27:53is being told to others.

1:27:53 > 1:27:55TRANSLATION: I'm glad

1:27:55 > 1:27:58that my experience will be shared with others.

1:27:58 > 1:28:01Maybe some other girl will learn from my case and she too can

1:28:01 > 1:28:02stop her child marriage.

1:28:02 > 1:28:07And if she can't stop it, then I will even help her out myself.

1:28:07 > 1:28:09This was so nearly a childhood lost.

1:28:09 > 1:28:10Now, through an act of teenage rebellion,

1:28:10 > 1:28:18it is a childhood regained.

1:28:21 > 1:28:27Still to come.

1:28:27 > 1:28:31And on and is beginning a three-day visit to Britain with lunch with the

1:28:31 > 1:28:35Green followed by trade talks with the Prime Minister. -- Saudi

1:28:35 > 1:28:39Arabia's crowned prince is beginning. We will hear more about

1:28:39 > 1:28:42the man who is being held as a radical reformer.

1:28:42 > 1:28:45We'll hear from people who shelled out hundreds of pounds over

1:28:45 > 1:28:47the odds for tickets - as the advertising standards agency

1:28:47 > 1:28:51clamps down on "secondary ticketing" companies.

1:28:51 > 1:28:51In

1:28:51 > 1:28:58Time for the latest news - here's Annita.

1:28:58 > 1:29:02the headlines: Detectives investigating the circumstances

1:29:02 > 1:29:09around a former Russian spy and his daughter are taken seriously.

1:29:09 > 1:29:10Sergei Skripal and his daughter Yulia remain

1:29:10 > 1:29:13in a critical condition in hospital after being found unconscious

1:29:13 > 1:29:14on a park bench on Sunday.

1:29:14 > 1:29:17Scientists at the military research facility at Porton Down are carrying

1:29:17 > 1:29:25out tests to discover what made them so violently ill.

1:29:27 > 1:29:29The top economic adviser to the White House,

1:29:29 > 1:29:31Gary Cohn, has resigned - after failing to persuade

1:29:31 > 1:29:33President Trump not to impose significant tariffs on imports

1:29:33 > 1:29:34of steel and aluminium.

1:29:34 > 1:29:36Mr Cohn was regarded by many business leaders

1:29:36 > 1:29:37as a moderating influence in the administration.

1:29:37 > 1:29:40He's the latest in a long line of people who've

1:29:40 > 1:29:41left the White House.

1:29:41 > 1:29:43The Chancellor Philip Hammond will outline his vision

1:29:43 > 1:29:46of an EU free trade deal for the financial services

1:29:46 > 1:29:48sector after Brexit.

1:29:48 > 1:29:51Mr Hammond is expected to use his speech in London to focus

1:29:51 > 1:29:53on an agreement which he says will be of mutual

1:29:53 > 1:29:56interest to both parties.

1:29:56 > 1:29:58The European Commission has previously said that a free trade

1:29:58 > 1:30:06deal including the City is not an option.

1:30:09 > 1:30:12Up to 15 people have been injured after two double

1:30:12 > 1:30:13decker buses crashed in Manchester city centre.

1:30:13 > 1:30:16It happened at 7.30 this morning on Minshull Street at junction

1:30:16 > 1:30:18of Aytoun Street outside the Holiday Inn.

1:30:18 > 1:30:20Greater Manchester police say most injuries are minor,

1:30:20 > 1:30:27one person is thought to have more serious injuries.

1:30:27 > 1:30:28Saudi Arabia's Crown Prince, Mohammed Bin Salman,

1:30:28 > 1:30:30is beginning a three-day visit to Britain.

1:30:30 > 1:30:32He'll have lunch with the Queen and meet

1:30:32 > 1:30:34the Prime Minister for trade talks.

1:30:34 > 1:30:36The Government regards Saudi Arabia as an important strategic ally,

1:30:36 > 1:30:39but protest marches are planned by campaign groups angered

1:30:39 > 1:30:45by the war in Yemen, where the Kingdom is fighting rebels.

1:30:45 > 1:30:50That's a summary of the latest BBC News.

1:30:50 > 1:30:56Here's some sport now with Will Perry.

1:30:56 > 1:31:02England's one-day series will be decided in Christchurch on Friday

1:31:02 > 1:31:13after New Zealand won. England made 335-9. But

1:31:13 > 1:31:19335-9. But England lost eight wickets for 46 runs. Jurgen Klopp

1:31:19 > 1:31:22says Liverpool belong in the Champions League quarter-finals

1:31:22 > 1:31:29after a goalless second leg at Anfield gave them a 5-0 aggregate

1:31:29 > 1:31:39win over Porto. Joining them Real Madrid who, beat PSG2-1 last night.

1:31:39 > 1:31:44Ronaldo on the scoreline again. England's women can main the She

1:31:44 > 1:31:48Believes Cup if they get at least a draw with the United States tonight.

1:31:48 > 1:31:53Phil Neville's side have beaten France, drawn with Germany. More

1:31:53 > 1:31:59sport on the news channel throughout the day.Thank you.

1:31:59 > 1:32:02From today the advertising standards authority will clamp down

1:32:02 > 1:32:03on secondary ticket sites.

1:32:03 > 1:32:05Crucially it means the likes of StubHub, Viagogo,

1:32:05 > 1:32:07and the Ticketmaster owned SeatWave and GetMeIn will be forced

1:32:07 > 1:32:10to display the actual price they are charging per ticket

1:32:10 > 1:32:13after accusations they were misleading customers.

1:32:13 > 1:32:17The ASA specifically banned Viagogo from using the claim "official

1:32:17 > 1:32:20site" and from using the term "100% guarentee" as they think it

1:32:20 > 1:32:22misleads fans who are not necessarily guaranteed entry

1:32:22 > 1:32:28to the events they purchased tickets for.

1:32:28 > 1:32:32Let's talk now to Russ Tannen who runs the ticketing app Dice

1:32:32 > 1:32:38which works with artists to ensure tickets only go to fans for face

1:32:38 > 1:32:42value.

1:32:42 > 1:32:44Rebecca Montague who forked out over £600 for four tickets

1:32:44 > 1:32:47to Depeche Mode last year, Sarah West who bought tickets

1:32:47 > 1:32:50for Dancing on Ice, but can't afford the huge £85 fee per ticket

1:32:57 > 1:33:03Sarah, that is frustrating, her face time line has frozen. Russ, talk to

1:33:03 > 1:33:06me about your concerns about the current state of the ticketing

1:33:06 > 1:33:12market?We welcomed the changes, the legislation. But we think there is

1:33:12 > 1:33:16another part to this and this is where technology comes in, where

1:33:16 > 1:33:20Dice comes in. We also believe that the price that fans pay should be

1:33:20 > 1:33:25the price that is up front. We think there is another layer, which is

1:33:25 > 1:33:29stopping the tickets from being resold, offering fans the chance to

1:33:29 > 1:33:33refund if they can't make it and operating our own platform, that is

1:33:33 > 1:33:37a waiting list where fans can get tickets once they have been

1:33:37 > 1:33:42returned.How do you stop them being resold?We are a mobile app and the

1:33:42 > 1:33:49tickets are kept within the device. The tickets can't be resold on to

1:33:49 > 1:33:56the secondary market.The challenge is, I went last night on Viagogo to

1:33:56 > 1:34:02look at how it worked and there was real high pressure tactics, you can

1:34:02 > 1:34:09see the seat and the row, as you're searching, tickets, it says 75

1:34:09 > 1:34:14people are looking at this ticket and you get sucked into this sense

1:34:14 > 1:34:20of I'm not going to get a ticket? Yes they're bad tactics. It is an

1:34:20 > 1:34:26important part of the legislation is the pricing and making sure it can't

1:34:26 > 1:34:30say it is 100% official. That is important that fans understand the

1:34:30 > 1:34:41difference between a primary ticketing outlet like Dice and a

1:34:41 > 1:34:46secondary ticketing organisation. People don't may not understand the

1:34:46 > 1:34:50difference and just want a ticket. Do you think the whole system even

1:34:50 > 1:34:56with these changes is too complicated?It is complicated. But

1:34:56 > 1:35:03I think what we have to look at is technological solutions and can we

1:35:03 > 1:35:09stop the tickets from being resold, can we use the fact that we carry

1:35:09 > 1:35:13mobile phones to stop the tickets going on to secondary sites and

1:35:13 > 1:35:19shutting off the sup floi the touts. -- supply to the touts.A lot of

1:35:19 > 1:35:25people are making a lot of money and people like Viagogo can pay to go to

1:35:25 > 1:35:32the top of a Google search. I know we talked to a gentleman who said

1:35:32 > 1:35:35they're working with Google to try and get that changed, do you have

1:35:35 > 1:35:42concerns about that?Yes, it is frustrating they can be at top, but

1:35:42 > 1:35:48Google who have brought in changes, I think the confusions is when it

1:35:48 > 1:35:51says official site. That is important that does change.Do we

1:35:51 > 1:35:57need to be more savvy as consumers, we have had people getting in touch

1:35:57 > 1:36:06saying, come on just go to the official web-site, stop being naive.

1:36:06 > 1:36:15Yes there is an element of that. When people use Dice, they come back

1:36:15 > 1:36:18rather than going to Google. You know it is a trusted source of

1:36:18 > 1:36:23tickets.Bands don't want this, do they? They don't want to see their

1:36:23 > 1:36:29fans being ripped off.No, before we started Dice, we were managing

1:36:29 > 1:36:34artists and we wanted to fix tickets for artists and at the weekend for

1:36:34 > 1:36:41example, the charlatans used us for a series of concerts and we stopped

1:36:41 > 1:36:47any tickets being resold. When we saw a fan trying to resell a ticket

1:36:47 > 1:36:54to use Tim Burgess's quote, we fried the tickets and gave them to real

1:36:54 > 1:37:02fans.Rachel ended up paying £450 for two Ed Sheeran tickets that were

1:37:02 > 1:37:10Tissed on Viagogo for £85 each.

1:37:10 > 1:37:21You went to Viagogo.Yes, we went online the order them and they came

1:37:21 > 1:37:25up at £85. We went through system and entered the card details like

1:37:25 > 1:37:30requested. We got to the end and they said, confirm, so we clicked

1:37:30 > 1:37:36confirm and once we clicked that, it came up they wanted to charge us

1:37:36 > 1:37:39£225 per ticket.You had nothing until you clicked confirm to say

1:37:39 > 1:37:46that it was that much?No. Nothing at all. To say that there would be

1:37:46 > 1:37:53that much extra put on it. We tried to claim the money back via the

1:37:53 > 1:38:04credit company. But to get hold of Viagogo it is disgusting, there is

1:38:04 > 1:38:08no customer service, they don't answer tweets no, e-mail. They

1:38:08 > 1:38:13wouldn't do anything. To be told the tickets we had purchased at that

1:38:13 > 1:38:18price were more than likely we wouldn't be able to use and we would

1:38:18 > 1:38:22have to purchase another two off an official site. So we have now got

1:38:22 > 1:38:27four tickets.Do you think, some people have got in touch say,

1:38:27 > 1:38:31saying, you're being naive, we know we shouldn't just Google Ed Sheeran,

1:38:31 > 1:38:39but go to the approved web-site. Do you think that is a fair criticism?

1:38:39 > 1:38:46No you have got to think of people who work 9 to 5, when they say

1:38:46 > 1:38:52they're releasing tickets at 9am and you have have a job and anybody who

1:38:52 > 1:38:55has small children that wants to go and see concerts and things like

1:38:55 > 1:39:01that, you do anything you can the get them there. But not those

1:39:01 > 1:39:07prices. And being told to attend a concert that you need too take four

1:39:07 > 1:39:11forms of identification to what, after paying that much to prove that

1:39:11 > 1:39:15you did get Repped off. I think -- ripped off. I think that is wrong.

1:39:15 > 1:39:19We have connected with is a Sarah West who had a nightmare with

1:39:19 > 1:39:27getting Dancing On Ice tickets. What happened to you?We took up the

1:39:27 > 1:39:36offer at the end of the show to... Now that line would suggest Sarah's

1:39:36 > 1:39:41line has not improved at all. Let me read you some comments who have come

1:39:41 > 1:39:50in. Sharon Hodge son said, I'm pleased this issue is getting

1:39:50 > 1:39:55coverage. What we need to do is serious enforcement and sanctions,

1:39:55 > 1:40:00otherwise it is business as usual. Pauline got in touch and said, I

1:40:00 > 1:40:05bought a ticket toed tr Stereophonics in -- for the

1:40:05 > 1:40:09Stereophonics in Cardiff. They sent me an e-mail saying I could be

1:40:09 > 1:40:13upgraded to get closer to the band. As that was not an option for me I

1:40:13 > 1:40:19didn't reply. The following week an e-mail said they could not supply

1:40:19 > 1:40:25the ticket. I tried to contact them, they didn't come back. As I had paid

1:40:25 > 1:40:29through the nose I wanted to find out what was going on and managed to

1:40:29 > 1:40:36speak to somebody, but had to have my money returned. I'm very annoyed

1:40:36 > 1:40:42with Viagogo, we will never use them, I'm in my 70s and still hope

1:40:42 > 1:40:48to see them. Rachel, do you feel these changes by the ASA are

1:40:48 > 1:40:54sufficient to protect fans like you? Yes and no. A lot more does need to

1:40:54 > 1:40:59be done. They need to be policed, anybody can go online and get a

1:40:59 > 1:41:06web-site and that these days. But I think there needs to be a lot more

1:41:06 > 1:41:09put in place, especially when it comes to younger people than myself

1:41:09 > 1:41:16trying to get tickets and being, well, taken for a ride for a lot of

1:41:16 > 1:41:21money. Some people can't afford. Rachel, thank you. Russ thank you

1:41:21 > 1:41:26also.

1:41:27 > 1:41:27also. We

1:41:27 > 1:41:29We contacted all four companies mentioned by the ASA.

1:41:29 > 1:41:34None of them would join us on the programme but some did send

1:41:34 > 1:41:36these statements.

1:41:36 > 1:41:37A StubHub spokesperson said: "StubHub supports

1:41:37 > 1:41:39any measures which make ticket buying easier,

1:41:39 > 1:41:41more convenient and more transparent for fans.

1:41:41 > 1:41:44We welcome this opportunity to work closely with the ASA and we will be

1:41:44 > 1:41:45fully compliant with its decision.

1:41:45 > 1:41:48We hope that other players in the ticketing industry, including

1:41:48 > 1:41:52primary issuers, follow suit."

1:41:52 > 1:41:55And Ticketmaster who owns Seat Wave and Get Me In said: "Our ticket

1:41:55 > 1:41:58resale sites already ensure fans know exactly what they will pay

1:41:58 > 1:42:00at every stage of the buying process, displaying all fees as soon

1:42:00 > 1:42:03as the customer selects and submits the number of tickets

1:42:03 > 1:42:04they are looking to buy.

1:42:04 > 1:42:07We will continue to work with both the ASA and the CMA to further

1:42:07 > 1:42:09develop levels of transparency and consumer protection

1:42:09 > 1:42:13within the UK ticketing sector."

1:42:13 > 1:42:14Viagogo did not respond to our request for

1:42:14 > 1:42:20interview or for comment.

1:42:21 > 1:42:27Let me bring you this update on the fire at the University Hospital in

1:42:27 > 1:42:33Coventry. A spoke person for the University Hospital Coventry said,

1:42:33 > 1:42:38we can confirm that this morning there has been a small fire in an

1:42:38 > 1:42:42out patient building adjacent to the West wing of University Hospital in

1:42:42 > 1:42:50Coventry. The fire service was called immediately and the fire fire

1:42:50 > 1:42:57is now out. We have needed to move a small number of patients. No further

1:42:57 > 1:43:01evacuations are needed and there have been no injury. We would like

1:43:01 > 1:43:06to thank the fire service and our staff. Confirming that incident has

1:43:06 > 1:43:11finished, the fire is out at the University Hospital in Coventry and

1:43:11 > 1:43:15all confirmation that there have been no injuries.

1:43:15 > 1:43:17Cobra, the government's emergency committee,

1:43:17 > 1:43:19are meeting to discuss the suspected poisoning of a former

1:43:19 > 1:43:22Russian double agent.

1:43:22 > 1:43:23Sergei Skripal, 66, and his daughter Yulia, 33,

1:43:23 > 1:43:26have spent a third night in a critical condition

1:43:26 > 1:43:28in hospital after being found unconscious in Salisbury.

1:43:28 > 1:43:30Scientists at the UK's military research facility

1:43:30 > 1:43:38at Porton Down are examining an "unknown substance".

1:43:38 > 1:43:41Our Political guru Norman smith joins me now from

1:43:41 > 1:43:42the houses of parliament.

1:43:42 > 1:43:49Explain to us the a Cobra meeting, why are they convened.Cobra brings

1:43:49 > 1:43:54together all the officials involved in any sort of emergency to update

1:43:54 > 1:43:57senior ministers on the latest information. Today, the meeting will

1:43:57 > 1:44:01be chaired by the Home Secretary, Amber Rudd and she will hear not

1:44:01 > 1:44:06just from the police involved in the investigation, but from health

1:44:06 > 1:44:11officials about any possible risks from contamination and hear from the

1:44:11 > 1:44:15Security Services to try and build up a broader picture of the scale of

1:44:15 > 1:44:20the threat. But crucial I imagine to today's meeting will be whether

1:44:20 > 1:44:25there is any information about the poison that was used. That seems to

1:44:25 > 1:44:28be the key next step in trying to establish who was responsible for

1:44:28 > 1:44:35this. Once you know the poison, then you can begin to work out where it

1:44:35 > 1:44:39came from and who may have had access and who would have been able

1:44:39 > 1:44:44to use it and how it was transported and build up a bigger picture, which

1:44:44 > 1:44:47enables you to start putting together who might be responsible.

1:44:47 > 1:44:53So the key thing I imagine the Home Secretary will want to know is

1:44:53 > 1:44:59whether there is any outcome on the toxicology reports. The indicates so

1:44:59 > 1:45:04far is this may still take some time. That may still be having to

1:45:04 > 1:45:11wait for the results of toxicology reports. That means the diplomatic

1:45:11 > 1:45:17response may also have to be on hold. Because yesterday Boris

1:45:17 > 1:45:21Johnson went full throttle and only he said he wasn't blaming Russia, he

1:45:21 > 1:45:29went close to it and it seemed clear he believes it was a Russian-backed

1:45:29 > 1:45:33attack. Later on what will be interesting when we hear from

1:45:33 > 1:45:36Theresa May at Prime Minister's questions and she will be asked

1:45:36 > 1:45:42about it, whether she rose in behind Boris Johnson in blaming the Russian

1:45:42 > 1:45:48state and Vladimir Putin or whether she holds back. I think that will be

1:45:48 > 1:45:51an important nuance from which we can judge whether the Government

1:45:51 > 1:46:00really is convinced that this was directed and orchestrated by Moscow.

1:46:03 > 1:46:11The on the government. In UK ran out of gas we turned to Russia. Post

1:46:11 > 1:46:14Brexit there will be a greater reliance on Russia. -- this is going

1:46:14 > 1:46:19to be a tricky line for the government to tread. There is a

1:46:19 > 1:46:24really difficult line that has to be walked.It is usually problematic.

1:46:24 > 1:46:29Not least because Russia is a very powerful country. It is rearming,

1:46:29 > 1:46:34quite willing to flout international law, to defy the West. And there was

1:46:34 > 1:46:37no clear sign that the sanctions imposed on it already over Ukraine

1:46:37 > 1:46:42and the Crimea have in any way reshaped Vladimir Putin's behaviour.

1:46:42 > 1:46:48He seems willing to bear the economic cost of sanctions.

1:46:48 > 1:46:51Secondly, there is the difficulty, can Britain, on its own,

1:46:51 > 1:46:58meaningfully hurt President Putin without working with other

1:46:58 > 1:47:05countries. What works against that is the Alexander Litvinenko factor.

1:47:05 > 1:47:09If this is Alexander Litvinenko Mach two, the pressure for the government

1:47:09 > 1:47:16to act is enormous. Because after that murder the British government

1:47:16 > 1:47:19didn't do much and some people accused it of appeasement. This is

1:47:19 > 1:47:25the option to turn the other cheek and do nothing. There will be a

1:47:25 > 1:47:29premium on a robust response. I would suggest, looking at things

1:47:29 > 1:47:32like perhaps saying that officials cannot go to the World Cup probably

1:47:32 > 1:47:39do not do it. It'll have to be much more significant. Finding the

1:47:39 > 1:47:45mechanism to do that is still very difficult.Irrespective of who

1:47:45 > 1:47:50carried this attack out of the UK street, that in itself is a worry

1:47:50 > 1:47:55for the government, that this can happen on our streets.It is a

1:47:55 > 1:48:02complete breach of normal international rules. States don't go

1:48:02 > 1:48:10around murdering a the Citizens' individuals on the streets. How far

1:48:10 > 1:48:14those who were involved in espionage and are now living in Britain are

1:48:14 > 1:48:18afforded protection, I suspect, will be another area which might be

1:48:18 > 1:48:23looked at. Although the signs are when you have these swaps it is

1:48:23 > 1:48:27almost taken as a given that you then do not go after the former

1:48:27 > 1:48:33spies and seek to eliminate them. Because that undermines the idea of

1:48:33 > 1:48:38prisoner swaps. Why do it if your guys will be bumped off anyway? It

1:48:38 > 1:48:44undercuts the value of switches. Russia's interest, -- in Russia's

1:48:44 > 1:48:49interest in the west's interest. Maybe this isn't a Russian state

1:48:49 > 1:48:54sponsored attack, because what they get out of it? Don't they undermine

1:48:54 > 1:48:57their possibility of having swaps in the future. There is also questions

1:48:57 > 1:49:08over why on earth kill the daughter, Yulia, the publicity from that isn't

1:49:08 > 1:49:12perhaps something Vladimir Putin would want. There are loose threads

1:49:12 > 1:49:16here. It is probably too early to say this is the action of the

1:49:16 > 1:49:19Russian state. Although clearly that appears to be the thinking in the

1:49:19 > 1:49:23Foreign Office.Thanks very much.

1:49:23 > 1:49:25Saudi Arabia's Crown Prince, Mohammed Bin Salman,

1:49:25 > 1:49:28is beginning a three-day visit to Britain.

1:49:28 > 1:49:31He'll have lunch with the Queen and hold talks

1:49:31 > 1:49:32with the Prime Minister later this afternoon.

1:49:32 > 1:49:35The Government regards Saudi Arabia as an important strategic ally -

1:49:35 > 1:49:37but protest marches are planned by campaign groups angered

1:49:37 > 1:49:44by Saudi's role in the war in Yemen.

1:49:44 > 1:49:47Let's discuss this further with: Doctor Salwa Nugali,

1:49:47 > 1:49:48she's a professor of American Literature,

1:49:48 > 1:49:51who lives in Riyadh, the capital of Saudi Arabia.

1:49:51 > 1:49:55Professor Fawaz Gerges, professor of Middle East studies

1:49:55 > 1:49:59at the London School of Economics.

1:49:59 > 1:50:02And Chris Nineham, Vice Chair of Stop the War,

1:50:02 > 1:50:03a campaign group concerned

1:50:03 > 1:50:08about human rights and the war in Yemen.

1:50:08 > 1:50:11Also, a journalist and commentator on Middle East current affairs. She

1:50:11 > 1:50:16is writing a book about Saudi women. Thank you for joining us. Tell us

1:50:16 > 1:50:24about the crown prince. And his popularity in Saudi.I've been

1:50:24 > 1:50:29spending a lot of time lately in Saudi. The euphoria is visible when

1:50:29 > 1:50:33you visit Saudi Arabia. Especially with the young. They feel this is

1:50:33 > 1:50:38somebody who represents them. We had quite old Kings lately and Crown

1:50:38 > 1:50:44Princess. So I think for the young he is the one who represents them,

1:50:44 > 1:50:50or that is what they feel. -- Crown Princes. Especially for women, these

1:50:50 > 1:50:56women were fighting to drive. Not that it is very important to them,

1:50:56 > 1:51:01but there is the guardianship problem, which is more important for

1:51:01 > 1:51:05a woman...Please explain that our viewers. Saudi women have to have a

1:51:05 > 1:51:09party with them when they go out and they cannot drive...They have to

1:51:09 > 1:51:12have regarded with them when they travel. They have to take permission

1:51:12 > 1:51:19when they travel. But lately, especially in the big cities, and

1:51:19 > 1:51:22the Eastern province, these girls have very good fathers that allow

1:51:22 > 1:51:28them to travel. They go on the Internet, they have the password,

1:51:28 > 1:51:33they put it on their passport they can travel. It doesn't mean all

1:51:33 > 1:51:37Saudi women can do that. Many can't because Saudi Arabia is a very

1:51:37 > 1:51:46conservative society. To be honest, successively the Kings and Crown

1:51:46 > 1:51:50Princes have been more liberal than the population.Saudi Arabia is a

1:51:50 > 1:51:57very young population.

1:51:57 > 1:52:01very young population. There is confusion, shall we put it, in Saudi

1:52:01 > 1:52:05Arabia. You have the Crown prince who is trying to remove the ban on

1:52:05 > 1:52:09driving for women, saying there will be less segregation, women might be

1:52:09 > 1:52:14allowed to go to football matches and things. But there is also their

1:52:14 > 1:52:18involvement in the war in Yemen.The war in Yemen is controversial. Saudi

1:52:18 > 1:52:24Arabia is leading a coalition against Islamic State to restore the

1:52:24 > 1:52:30legitimate Yemeni government which was ousted. This group has killed

1:52:30 > 1:52:33more than 10,000 people. Millions of people are on the verge of

1:52:33 > 1:52:40starvation. The UN calls the war is the world's worst humanitarian

1:52:40 > 1:52:45crisis. What has happened in Yemen in the past three years has become

1:52:45 > 1:52:50the war a proxy between Saudi Arabia, Yemen, and Iran. Iran

1:52:50 > 1:52:56supports the group who took power three years ago. Yemen is the soft

1:52:56 > 1:53:00belly of Saudi Arabia. The challenge now is to end the war. This

1:53:00 > 1:53:04particular visit is important. I hope Britain and European countries

1:53:04 > 1:53:08would really play a major role to try to end this particular war by

1:53:08 > 1:53:14pressuring Iran to end its support for that group and allowing Saudi

1:53:14 > 1:53:18Arabia to reach a political settlement. What we have now is that

1:53:18 > 1:53:23Yemen is fighting for survival as the Yemeni state. It is the poorest

1:53:23 > 1:53:27country in the Arab world. The infrastructure has been destroyed.

1:53:27 > 1:53:31That is why Saudi Arabia is very much involved because it feels that

1:53:31 > 1:53:38Iran is really trying to get bogged down in the killing fields of Yemen.

1:53:38 > 1:53:42In that case is it important we have the Crown Prince of visiting the UK

1:53:42 > 1:53:47so that the pressure can be exerted on it to stop the War in Yemen.This

1:53:47 > 1:53:51is the worst thing we could do. We are rolling out the red carpet for

1:53:51 > 1:53:55the person who is the main protagonists, the main organiser of

1:53:55 > 1:53:58the war in Yemen. They are conducting not just these terrible

1:53:58 > 1:54:02bombing raids but they are blockading the ports, they are in

1:54:02 > 1:54:07contravention of all sorts of UN demands. This isn't a meeting about

1:54:07 > 1:54:10human rights or a meeting about peace, justice in the Middle East,

1:54:10 > 1:54:15this is a meeting between one of the most violent countries. They hop of

1:54:15 > 1:54:18violence in the Middle East. And the country that provides it with more

1:54:18 > 1:54:24arms than anywhere else in the world. -- a hub of violence. Britain

1:54:24 > 1:54:28sells billions and billions of pounds worth of weapons to Saudi

1:54:28 > 1:54:33Arabia every year.I will get your response in a moment. I want to

1:54:33 > 1:54:40bring in the Doctor on the line in Riyadh. How do you react to that,

1:54:40 > 1:54:43that the Crown Prince shouldn't be welcomed in Britain because of the

1:54:43 > 1:54:51war Yemen?It's ridiculous.

1:54:52 > 1:54:55war Yemen?It's ridiculous. How do you want to create peace if you

1:54:55 > 1:54:58don't negotiate? If you don't accept all parties at the table to

1:54:58 > 1:55:03negotiate and find a solution?Do you think it is the right approach

1:55:03 > 1:55:06by the British government not to bring the Crown Prince over here to

1:55:06 > 1:55:10specifically talk about that, but on the sidelines bring that into the

1:55:10 > 1:55:16discussions?Whatever. It is at the beginning. It is the beginning to

1:55:16 > 1:55:21bring him in, to try to create a dialogue, a negotiation, a

1:55:21 > 1:55:26discussion, to find a solution to the problem. You don't end the

1:55:26 > 1:55:32problem by isolating people from coming into the table and talking.

1:55:32 > 1:55:36Is that a fair point? We need to have business ties with Saudi

1:55:36 > 1:55:40Arabia. If we are looking ahead post Brexit Benny to be trade deals with

1:55:40 > 1:55:45people and different countries around the world. -- post Brexit

1:55:45 > 1:55:51that we need to have trade deals with people. Pressure can be exerted

1:55:51 > 1:55:56on the sidelines, for example.There are 194 countries in the world. Most

1:55:56 > 1:56:00of them do not behead people in public on a regular basis. Most of

1:56:00 > 1:56:03them don't drop cluster bombs on their neighbours. If we are going to

1:56:03 > 1:56:08have anything approaching a policy that needs to be certain standards.

1:56:08 > 1:56:12Saudi Arabia is one of the most authoritarian and brutal regimes in

1:56:12 > 1:56:16the world which is currently creating a desperate humanitarian

1:56:16 > 1:56:21catastrophe.But it is also making changes. Hang on.If we want to talk

1:56:21 > 1:56:26about anything, we should be talking about ending that war and now.There

1:56:26 > 1:56:32are changes, there are concessions, it won't happen quickly.I think

1:56:32 > 1:56:36there is this image that my colleague here is talking about.

1:56:36 > 1:56:40However, in reality, if you go to Saudi Arabia they feel it is an

1:56:40 > 1:56:45unnecessary war and they were forced into it. I visited an area next to

1:56:45 > 1:56:48Yemen. I was hearing the bombardment. Saudi Arabia received

1:56:48 > 1:56:5690 ballistic missile is. Two missiles hit Riyadh. I'm not sure

1:56:56 > 1:57:00Saudi Arabia is very happy about spending all the billions on this

1:57:00 > 1:57:08war. Also this idea they just like to have war. Iran, in fact, is

1:57:08 > 1:57:13circulating many countries in the area. They already dominate Iraq,

1:57:13 > 1:57:17Lebanon, Syria, they are trying to do the same with Bahrain, so this is

1:57:17 > 1:57:23not a war Saudi Arabia is happy about, I think.My take on it is

1:57:23 > 1:57:32that human rights, economic trades, are not exclusive. For your viewers,

1:57:32 > 1:57:37the British hope that the Crown Prince has a modernisation programme

1:57:37 > 1:57:40for Saudi Arabia, you are talking about hundreds of billions of

1:57:40 > 1:57:47pounds. The British hope that there would be investment in the next ten

1:57:47 > 1:57:51years from Saudi Arabia. That's important for Britain. I also think

1:57:51 > 1:57:55Britain and other European countries have a moral and ethical

1:57:55 > 1:57:59responsibility to try to end the war in Yemen. It's very essential. This

1:57:59 > 1:58:05is real. At the end of the day, we must engage the Saudis in order to

1:58:05 > 1:58:11bring about the end of this war.Is this the man to do it? Will he end

1:58:11 > 1:58:17the war in Yemen?I have no doubts about it.He started it, I hope he

1:58:17 > 1:58:23ends it.We are out of time. Thank you for your company today. We will

1:58:23 > 1:58:25carry on this discussion. Have a good day.