0:00:02 > 0:00:04- Good boy. - Nearly half of Britain owns a pet.
0:00:04 > 0:00:06It's all right, mate.
0:00:06 > 0:00:07KNOCKING
0:00:07 > 0:00:09It's the Council and police. Can you open the door, please?
0:00:09 > 0:00:12But man and beast don't always live together in harmony.
0:00:12 > 0:00:14I have reason to believe it is your dog
0:00:14 > 0:00:17and you've had it for a fair few years and not two weeks.
0:00:17 > 0:00:18When things go wrong
0:00:18 > 0:00:21animal wardens are there to protect our pets...
0:00:22 > 0:00:24..and keep their owners in check.
0:00:24 > 0:00:26I'm not having my dog taken of me, mate.
0:00:26 > 0:00:28I love you too. WHISPERS: Yes, I do.
0:00:28 > 0:00:32But for some of us, our animals are more than just pets.
0:00:32 > 0:00:34I wouldn't know what to do without him.
0:00:34 > 0:00:36They can change and even save lives.
0:00:36 > 0:00:39I owe my life to these horses.
0:00:39 > 0:00:41This is Animal Saints And Sinners.
0:00:41 > 0:00:43DOG BARKS
0:00:47 > 0:00:48Coming up...
0:00:49 > 0:00:53A roaming dog is causing chaos in Kirklees.
0:00:53 > 0:00:54Stand still. Don't run.
0:00:54 > 0:00:57You may also be looking at a prosecution under the dangerous
0:00:57 > 0:00:58dog legislation.
0:00:58 > 0:01:02Horses help a young boy and his family to communicate.
0:01:02 > 0:01:04He often wants to hold my hand.
0:01:04 > 0:01:06We don't get much physical contact, so it's nice for me
0:01:06 > 0:01:08and him to spend that time together.
0:01:08 > 0:01:11And welfare officers must make a dog owner see sense
0:01:11 > 0:01:14when it comes to their pet's security.
0:01:14 > 0:01:17- There are cars coming down there and Teddy's dead.- Don't.
0:01:17 > 0:01:20And you're going to wish that you'd really listened to me.
0:01:23 > 0:01:27Newham is one of the most deprived boroughs in Greater London.
0:01:27 > 0:01:31It has a diverse population of people and animals.
0:01:31 > 0:01:36But for animal welfare officers, Sue Heathcoat and Tina Delaney,
0:01:36 > 0:01:39the most common issues they deal with are dog related.
0:01:40 > 0:01:41From dangerous breeds...
0:01:41 > 0:01:44The thing is, if you don't let me take him nicely,
0:01:44 > 0:01:46then what's going to happen is, if he is a pit bull,
0:01:46 > 0:01:48he won't be coming back to you.
0:01:48 > 0:01:50..mistreated pets...
0:01:50 > 0:01:52You're going to clean this up, are you? But that's not your dog?
0:01:52 > 0:01:54No, that's not my dog.
0:01:54 > 0:01:55..and roaming animals...
0:01:55 > 0:01:58You're used to going out on your own, aren't you?
0:01:58 > 0:02:01And today is no exception.
0:02:01 > 0:02:04We've had a complaint from someone who says their neighbour's
0:02:04 > 0:02:06dogs have been getting out the front, straying.
0:02:06 > 0:02:09And when they have, they've been chasing people.
0:02:09 > 0:02:11Obviously they feel quite intimidated by the dogs.
0:02:11 > 0:02:13So we're going to go round the premises.
0:02:13 > 0:02:16We do know of the family and premises,
0:02:16 > 0:02:18because they have got out before.
0:02:18 > 0:02:21But over the back fences, usually. That seems to have stopped.
0:02:21 > 0:02:23This is a serious offence.
0:02:23 > 0:02:26If people do feel intimidated by their dogs,
0:02:26 > 0:02:29then they can be seized and the owners can be prosecuted.
0:02:42 > 0:02:44DOG BARKS
0:02:48 > 0:02:51Hello. From the Council.
0:02:51 > 0:02:55The owners aren't at home. But the dogs clearly are.
0:02:55 > 0:02:58- Oh, it's a Staffie, look.- Is it? - Yes, you can see it through there.
0:02:58 > 0:02:59Look, it's a Staff.
0:02:59 > 0:03:04There's a Staff and a little, small, sort of...
0:03:04 > 0:03:05Little dog there.
0:03:07 > 0:03:09And Tina soon sees the potential problem.
0:03:11 > 0:03:15Unfortunately, you know, if either of the dogs actually wanted to
0:03:15 > 0:03:18get out, this door's open, and it seems to have been broken.
0:03:18 > 0:03:21In addition, their main door,
0:03:21 > 0:03:23there's kind of a flimsy bit of cardboard at the top.
0:03:23 > 0:03:26It's their responsibility to make sure their dogs cannot come
0:03:26 > 0:03:28out of their property.
0:03:28 > 0:03:32Apart from the fact that the dogs can get injured,
0:03:32 > 0:03:35they can cross a road and be hit by a car,
0:03:35 > 0:03:38or go and wander across a main road.
0:03:40 > 0:03:42But this isn't secure at all.
0:03:43 > 0:03:45And that doesn't shut.
0:03:45 > 0:03:47Despite the property not being secure,
0:03:47 > 0:03:51Tina is unable to enter the property without the owner's permission.
0:03:51 > 0:03:52DOGS BARK
0:03:52 > 0:03:55Just telling them to contact us as soon as possible.
0:03:55 > 0:03:58What they need to do is call us. And we're going to advise them.
0:03:58 > 0:04:01The owners have seven days to respond to Tina's letter,
0:04:01 > 0:04:03or she may need to take further action.
0:04:05 > 0:04:06If it was my dogs in my house,
0:04:06 > 0:04:09I'd want to make sure that they're secure. That they can't come out.
0:04:09 > 0:04:12Even just by being hit by a car on the road.
0:04:12 > 0:04:15It's not just about people's safety, it's the dogs'.
0:04:15 > 0:04:16And that runs a risk to them.
0:04:17 > 0:04:20We'll find out later if the owners respond.
0:04:26 > 0:04:28In Wakefield,
0:04:28 > 0:04:31dog warden Mark Douglas is in the middle of a busy shift.
0:04:31 > 0:04:34Hello there. It's Mark from Wakefield Council, dog warden.
0:04:34 > 0:04:38We had a call about a dog itself. Not about a particular property here.
0:04:38 > 0:04:40But in the park.
0:04:40 > 0:04:43And today he's following up on the calls that have come in overnight.
0:04:43 > 0:04:46OK, we've had a call that came through last night regarding
0:04:46 > 0:04:48a member of the public who's found a dog.
0:04:48 > 0:04:52We'll go round to the property and see if they still have the dog.
0:04:52 > 0:04:56It's a terrier that this gentleman's found.
0:04:56 > 0:04:59It's safe at the moment where he's keeping it.
0:04:59 > 0:05:01Mark is concerned because the dog was found wandering
0:05:01 > 0:05:03the busy town centre.
0:05:04 > 0:05:08- You found her in the retail park, did you?- Yeah.
0:05:08 > 0:05:11Now then, you're a beautiful little dog. Like a Parson's Terrier.
0:05:11 > 0:05:13- Yeah, he is.- You can put him down now if you want.
0:05:13 > 0:05:14I've got him on there.
0:05:14 > 0:05:16Most of the time, when the dog is straying,
0:05:16 > 0:05:19there's all sorts of dangers. It may not know its surroundings.
0:05:19 > 0:05:22It could be very nervous and afraid. It could be, potentially, dangerous.
0:05:22 > 0:05:25Running in and out of traffic, causing an issue with the motorists.
0:05:25 > 0:05:28Somebody may not hit the dog, but if they suddenly brake, the car
0:05:28 > 0:05:31behind may not see it and then there's an accident on the highway.
0:05:32 > 0:05:35You're not a very old dog. You're about 18 months or so.
0:05:35 > 0:05:37It's got a rash on its tummy.
0:05:37 > 0:05:40- He's got a rash on his tummy?- Yeah.
0:05:40 > 0:05:43- Let's have a look at you. It's a girl, isn't it?- Yeah.
0:05:43 > 0:05:45It's got a little cut on there.
0:05:45 > 0:05:48Apart from the small rash and cut, the dog is in good condition,
0:05:48 > 0:05:53which makes Mark think it's someone's pet and not a stray.
0:05:53 > 0:05:55He's got no collar on. Did he have no collar on when you found him?
0:05:55 > 0:05:56No, as he is.
0:05:56 > 0:05:58It has no collar or tag,
0:05:58 > 0:06:01so Mark's first job is to check if the dog is chipped.
0:06:01 > 0:06:03He is chipped, yeah. There we are.
0:06:03 > 0:06:06What we'll do, we'll get in touch with the database, quote that
0:06:06 > 0:06:08number to them and they'll tell us who he is and where's he's from.
0:06:08 > 0:06:12- There's some biscuits if you want them.- We'll take those. Thank you.
0:06:12 > 0:06:15We'll find out where she's from and I'll give you a quick courtesy
0:06:15 > 0:06:17- call back to let you know how she's going and where she is.- Good.
0:06:17 > 0:06:20- All right.- Thank you very much. - Thanks for your help.- No worries.
0:06:20 > 0:06:22- Take care.- See you later.
0:06:22 > 0:06:23Come on.
0:06:23 > 0:06:24Good girl.
0:06:27 > 0:06:28Good girl.
0:06:30 > 0:06:35What we'll do is, we'll take it to the kennels, and then we'll phone
0:06:35 > 0:06:41through to the microchip and they'll tell us, hopefully, whose dog it is.
0:06:43 > 0:06:45When an animal is microchipped,
0:06:45 > 0:06:48it can make Mark's job of tracing the owner a much easier one.
0:06:48 > 0:06:50Although it's not always without its problems.
0:06:52 > 0:06:55I've had occasions where the dogs have been passed on to other
0:06:55 > 0:06:58members of the family or public for re-homing.
0:06:58 > 0:07:01And they don't update the details on the chip.
0:07:01 > 0:07:04So let's just hope that the details are still correct,
0:07:04 > 0:07:07and we can inform them that we've got the dog, it's safe and well,
0:07:07 > 0:07:09and it'll be in a safe place to be collected.
0:07:10 > 0:07:13While Mark attempts to trace the owner,
0:07:13 > 0:07:16the dog will be kept at a local kennels.
0:07:16 > 0:07:17Hey there, little one.
0:07:19 > 0:07:21- Come on then.- Right, I need to take a picture of her.
0:07:23 > 0:07:25Good girl!
0:07:25 > 0:07:28That'll do. Yeah, thank you.
0:07:28 > 0:07:31Mark will use the photograph as means of identification,
0:07:31 > 0:07:34if and when he can trace the owner.
0:07:34 > 0:07:37DOGS BARK
0:07:39 > 0:07:41OK, I'm going to ring through the chip details.
0:07:41 > 0:07:44Quote them the number. But we may have to ring a few companies up
0:07:44 > 0:07:46before we get the right answer.
0:07:46 > 0:07:48It's pot luck who you're going to get.
0:07:48 > 0:07:51And they'll tell us if it's them or not.
0:07:51 > 0:07:54There are three main companies that deal with micro-chipping.
0:07:54 > 0:07:57And Mark has no idea which one the dog is registered to.
0:07:57 > 0:07:59Good morning, Catriona.
0:07:59 > 0:08:02It's Mark Douglas here from Wakefield dog wardens at Wakefield Council.
0:08:02 > 0:08:04I've got a dog if you can help me out.
0:08:05 > 0:08:07I have, yes.
0:08:08 > 0:08:10It looks like Mark is in luck on the first call.
0:08:10 > 0:08:15Daisy. Yes, Daisy's fit and well. Yes.
0:08:15 > 0:08:17But it's not all straightforward.
0:08:19 > 0:08:20Wait a minute...
0:08:20 > 0:08:22Where did you say, Ashington?
0:08:25 > 0:08:27Northumberland.
0:08:27 > 0:08:30It was chipped to a property in Northumberland, which is
0:08:30 > 0:08:33probably about 150 miles away from Wakefield.
0:08:33 > 0:08:36Still doesn't explain why it was in Wakefield city centre.
0:08:36 > 0:08:40There's no change of ownership, I take it, on your records?
0:08:40 > 0:08:44Yeah, there's no collar or tag on the dog either, to help out that way.
0:08:44 > 0:08:47For Mark, this is the worst possible result.
0:08:48 > 0:08:51Thank you. Have a nice day. Bye-bye.
0:08:52 > 0:08:56The little dog's called Daisy. She was born in 2012.
0:08:56 > 0:08:58I suspected she'd be about 18 months old.
0:08:58 > 0:09:01She's registered to a property in Ashington, which is
0:09:01 > 0:09:03in Northumberland.
0:09:03 > 0:09:04So she's a long way from home.
0:09:04 > 0:09:07Situations like these are difficult for Mark,
0:09:07 > 0:09:10as there are many possible scenarios.
0:09:10 > 0:09:12It's a guessing game now.
0:09:12 > 0:09:14They're either going to tell me they re-homed the dog,
0:09:14 > 0:09:18moved house or someone was looking after the dog on their behalf.
0:09:18 > 0:09:21Or, the fourth one is, it's been stolen.
0:09:21 > 0:09:24The company did give Mark phone numbers for
0:09:24 > 0:09:25the Northumberland address.
0:09:26 > 0:09:28But it's not good news.
0:09:28 > 0:09:32'Please try again later. It has not been possible to connect your call.'
0:09:32 > 0:09:36We can't use that number. That sounds like it was disconnected.
0:09:36 > 0:09:37I'll try the land line number.
0:09:40 > 0:09:42It's ringing. That's a bonus.
0:09:50 > 0:09:51Hello. Good afternoon.
0:09:51 > 0:09:55It's Mark Douglas from Wakefield dog wardens at Wakefield Council.
0:09:57 > 0:10:00It's a Jack Russell. Well, it's a Parson's Terrier.
0:10:02 > 0:10:05No. It's a bitch. It's called Daisy.
0:10:06 > 0:10:09Mark is in luck as the woman does know Daisy.
0:10:09 > 0:10:11She was found in Wakefield.
0:10:11 > 0:10:15But she tells him she's had Daisy re-homed.
0:10:15 > 0:10:16Did you re-home her recently?
0:10:19 > 0:10:23A while ago. OK then. Speak to you in a short while. Bye.
0:10:23 > 0:10:27The lady there, she re-homed the dog quite a long time ago.
0:10:27 > 0:10:29I obviously told her I was from Wakefield
0:10:29 > 0:10:31and she said the dog was re-homed "down that way."
0:10:31 > 0:10:34The previous owner doesn't have the new owners details.
0:10:34 > 0:10:38So, for Mark, it's back to square one.
0:10:38 > 0:10:41She still has no collar or tag on, which is a legal requirement.
0:10:41 > 0:10:45And she's obviously chipped, but not registered to them.
0:10:45 > 0:10:48The paperwork hasn't been sent off properly to transfer ownership.
0:10:54 > 0:10:55Without the owner's details,
0:10:55 > 0:10:59Mark has no way of reuniting Daisy with her owner.
0:11:00 > 0:11:02There we are. Now then, Daisy.
0:11:04 > 0:11:07The worst part of the job is when you can't get a result,
0:11:07 > 0:11:09there's no identification on the animal,
0:11:09 > 0:11:12no-one's coming forward to say who it belongs to.
0:11:12 > 0:11:15Hopefully the animal does get sorted out
0:11:15 > 0:11:17and an owner will be found for it.
0:11:17 > 0:11:20Find out later if Daisy is reunited with her owner.
0:11:27 > 0:11:31In Warwickshire, horses are helping one boy come out of his shell.
0:11:32 > 0:11:35I didn't really realise that horses could have such a big
0:11:35 > 0:11:37impact on our family in such a great way.
0:11:42 > 0:11:45When Kate Taylor gave birth to her son, Dee,
0:11:45 > 0:11:49she was overjoyed to have the family she had always wanted.
0:11:50 > 0:11:55He seemed like quite a quiet baby. He seemed quite a contemplative baby.
0:11:55 > 0:11:59We were very amused by his lovely round face
0:11:59 > 0:12:02and his sort of almost Buddha-like quality.
0:12:02 > 0:12:05He would just sit and be very still and very happy.
0:12:05 > 0:12:06So, for a long time,
0:12:06 > 0:12:11that was great and he appeared to be developing quite normally, really.
0:12:11 > 0:12:14But after the first year, Kate started to notice things
0:12:14 > 0:12:17weren't quite right.
0:12:17 > 0:12:20He started going to toddler sessions with other children.
0:12:20 > 0:12:23And I think it was at that point that his dad noticed that he wasn't
0:12:23 > 0:12:25developing the same as the other children.
0:12:25 > 0:12:28He didn't have the same interests as the other children.
0:12:28 > 0:12:32He wasn't interested in anything. He wasn't interested in the toys.
0:12:32 > 0:12:35But it was more than just his different behaviour that
0:12:35 > 0:12:37started to cause Kate real concern.
0:12:39 > 0:12:43His speech didn't develop so we didn't have any babbling.
0:12:43 > 0:12:45He didn't make any attempts to say 'mum' or 'dad'.
0:12:45 > 0:12:49In line with the odd behaviours that we'd started to notice, the
0:12:49 > 0:12:53speech was the main thing really that prompted us to take him to the
0:12:53 > 0:12:56doctor and try and investigate what was the matter.
0:12:56 > 0:12:59Dee endured six months of tests,
0:12:59 > 0:13:02to try to determine what was the problem.
0:13:02 > 0:13:07We had lots of hearing checks. He had some speech and language therapy.
0:13:07 > 0:13:09He went to a day care centre.
0:13:09 > 0:13:13And they were instrumental in getting his diagnosis.
0:13:13 > 0:13:18They contacted various different people, who came in to see him.
0:13:18 > 0:13:22They, together, came about with the diagnosis of autism.
0:13:22 > 0:13:25It was a devastating blow for Kate and her family.
0:13:25 > 0:13:29When Dee was diagnosed, it was very, very,
0:13:29 > 0:13:33very upsetting for everybody, really. And it's a lifelong disability.
0:13:33 > 0:13:35And knowing that,
0:13:35 > 0:13:38knowing that this was something that was never going to go away.
0:13:40 > 0:13:44Dee is now 11 years old and living with a developmental
0:13:44 > 0:13:49condition like autism affects his ability to communicate normally.
0:13:49 > 0:13:51Dee struggles to manage emotions.
0:13:51 > 0:13:54So, for Kate, the parent-child bond would prove to be difficult
0:13:54 > 0:13:56to establish.
0:13:56 > 0:14:02We had a period of grieving for the child that we weren't going to have.
0:14:02 > 0:14:06And the future that he wasn't going to have.
0:14:06 > 0:14:09So it was very, very sad.
0:14:09 > 0:14:10Time for another one.
0:14:12 > 0:14:14He is not aware that he's autistic.
0:14:14 > 0:14:18He doesn't know that he's different to anyone else or any other children.
0:14:19 > 0:14:22- Well, I...- I want one car.- OK.
0:14:23 > 0:14:26Dee's condition means he struggles to make
0:14:26 > 0:14:28sense of the world around him,
0:14:28 > 0:14:31which makes many childhood experiences almost impossible.
0:14:32 > 0:14:34Play is a big issue for him.
0:14:34 > 0:14:39And quite restrictive. He can't really engage with imaginative play
0:14:39 > 0:14:44so lots of Dee's play is based in very familiar, similar routines.
0:14:45 > 0:14:49Dee gets very anxious in lots of different situations.
0:14:49 > 0:14:52So, as soon as we do something different that's not
0:14:52 > 0:14:56part of his routine, he finds that incredibly difficult to deal with.
0:14:56 > 0:14:59That could be as simple as wearing different clothes,
0:14:59 > 0:15:03not going to school at the same time, eating different food.
0:15:03 > 0:15:06We can't go to a wedding. We can't go to a birthday party.
0:15:06 > 0:15:10Because he just can't manage himself or the other people,
0:15:10 > 0:15:12or the situation in general.
0:15:12 > 0:15:17So family life becomes very isolated. That's very hard.
0:15:17 > 0:15:20Let's let the rabbit in the living room.
0:15:20 > 0:15:23Communication has been a huge issue,
0:15:23 > 0:15:28so although he did start talking from about three and a half to four,
0:15:28 > 0:15:32he didn't actually begin communicating effectively
0:15:32 > 0:15:34until he was about eight or nine.
0:15:34 > 0:15:37And that's still problematic now,
0:15:37 > 0:15:41in that he communicates very well on his own terms.
0:15:41 > 0:15:45But he finds it very hard to engage in an effective conversation.
0:15:45 > 0:15:50- Look how her ears...- She likes it better when you stroke them down.
0:15:50 > 0:15:54Kate was desperate to find a way of getting Dee to communicate better,
0:15:54 > 0:15:57to enable him to enjoy life to the full.
0:15:59 > 0:16:01We had noticed that Dee liked horses.
0:16:01 > 0:16:03He's always been very interested in horses.
0:16:03 > 0:16:09We found Nicola because she offers such a specific therapy that
0:16:09 > 0:16:12caters for children like Dee, with autism.
0:16:13 > 0:16:17Nicola Hepburn runs a UK charity which uses interaction with
0:16:17 > 0:16:22horses to help autistic children like Dee communicate better.
0:16:22 > 0:16:24Dee has been coming here for four years.
0:16:26 > 0:16:29Dee, do you want to come here? Do you want to see Bertie?
0:16:29 > 0:16:32Do you want to pop your hands on him. Oh, wow.
0:16:33 > 0:16:37- Her legs are black and hairy. - They are hairy.
0:16:37 > 0:16:39Do you not have to cut all that hair off soon?
0:16:39 > 0:16:43We're not going to cut it off. We're going to let it grow nice and long.
0:16:43 > 0:16:46Her feet are going hairy now.
0:16:46 > 0:16:50He is getting a bit hairy. Bertie's quite a hairy horse.
0:16:50 > 0:16:53Dee knows all the horses' names. Their colours.
0:16:53 > 0:16:55He can describe them all, down to perfect detail.
0:16:55 > 0:16:59He knows how old they all are. He knows when their birthdays are.
0:16:59 > 0:17:01- Say hello, Bertie.- Hello, Bertie.
0:17:01 > 0:17:05Do you want to have a sit on Bertie? Do you want to have a lie down?
0:17:05 > 0:17:07OK. Could you help him?
0:17:07 > 0:17:09Dee, if you hang on...
0:17:09 > 0:17:10Jump. That's it.
0:17:10 > 0:17:12Which way are you going, Dee?
0:17:16 > 0:17:19- That's it. - I'll just help you move a little bit.
0:17:31 > 0:17:33This is what we call sensory.
0:17:33 > 0:17:35So Dee's just relaxing,
0:17:35 > 0:17:38having a nice sensory experience on the horse.
0:17:38 > 0:17:42He can feel the warmth of the horse. He can feel the horse's breathing.
0:17:42 > 0:17:44He can feel the horse's fur.
0:17:47 > 0:17:49And it basically will just calm Dee.
0:17:49 > 0:17:52And any anxious behaviour will just fall away.
0:17:55 > 0:17:57Dee doesn't ever sit still.
0:17:57 > 0:17:59So it's a really nice time for him to rest.
0:18:05 > 0:18:07What's nice, I think,
0:18:07 > 0:18:10is that Dee only used to do this for about 30 seconds.
0:18:12 > 0:18:13He's been able to...
0:18:14 > 0:18:16..do it for longer and longer.
0:18:26 > 0:18:29The Horse Boy therapy has helped us
0:18:29 > 0:18:32to be able to enjoy something with Dee that we can access all together.
0:18:35 > 0:18:37Do you want to turn round so you put your head here?
0:18:37 > 0:18:39He often wants to hold my hand.
0:18:39 > 0:18:42We don't get much physical contact, so it's nice for me
0:18:42 > 0:18:44and him to spend that time together.
0:18:46 > 0:18:48- You are beautiful.- Thank you.
0:18:52 > 0:18:56- Dee, are you ready to do some riding?- Yes.
0:18:56 > 0:18:59The physical movement Dee experiences when horse riding
0:18:59 > 0:19:02also helps to encourage interaction and communication.
0:19:02 > 0:19:04Good job.
0:19:05 > 0:19:08It's not about teaching Dee to ride.
0:19:08 > 0:19:11It's about him having the experience of being on the horse.
0:19:11 > 0:19:13It's using the horse as another therapist,
0:19:13 > 0:19:15just to help Dee communicate and have fun.
0:19:18 > 0:19:20Can you get away from there?
0:19:20 > 0:19:25When he got on the horse, it was like he had just always been there.
0:19:25 > 0:19:28He was so happy to be sitting on the horse, so comfortable.
0:19:28 > 0:19:30What's that? What are you doing?
0:19:31 > 0:19:36I think the thing that's helped the most is with his communication,
0:19:36 > 0:19:38his ability to hold a conversation.
0:19:39 > 0:19:41- What's your dog called?- Kofi.
0:19:41 > 0:19:43Kofi...and what's the other one called?
0:19:43 > 0:19:45I don't have another one.
0:19:45 > 0:19:48Social skills are something children with autism really struggle with.
0:19:48 > 0:19:51As you can see at the moment, Dee's not struggling with social skills at all.
0:19:51 > 0:19:55He's completely relaxed and enjoying himself, talking to everybody.
0:19:55 > 0:19:57- What happened to the old one?- Molly?
0:19:57 > 0:20:01- What happened to Molly?- She's in the clouds.- Do you know why?
0:20:01 > 0:20:04- Do I know why? - Yes.- Because she's old.
0:20:04 > 0:20:06He remembers lots of things that he's talked to the
0:20:06 > 0:20:08volunteers about before.
0:20:08 > 0:20:10So it's been nice to watch him communicating,
0:20:10 > 0:20:14remembering people, asking questions, having a chat, which is nice.
0:20:14 > 0:20:17Are you guys all right to stay here while we go out for a walk?
0:20:17 > 0:20:18Let's take the dogs as well.
0:20:18 > 0:20:21You want to take the dogs as well?
0:20:21 > 0:20:24Bye. Bye!
0:20:24 > 0:20:28Since he started going to horse riding, and to the Horse Boy camp,
0:20:28 > 0:20:32he has been much more confident with other people.
0:20:32 > 0:20:34He's been happier, I think, in himself.
0:20:39 > 0:20:43After the sessions, he just seems generally much calmer at home,
0:20:43 > 0:20:45which is really, really nice.
0:20:46 > 0:20:49I think he just generally has found something that he loves to do.
0:20:49 > 0:20:51Go on, then.
0:20:51 > 0:20:55Dee has benefited so much from it. It's been a really great experience.
0:20:55 > 0:20:56Big smile!
0:20:56 > 0:20:58Cheese!
0:21:04 > 0:21:08In Kirklees, West Yorkshire, dog wardens Tina Shaw
0:21:08 > 0:21:12and Julie Driver are preparing for another busy day on patrol.
0:21:12 > 0:21:15- Going to these this morning.- OK. I'll see you later.
0:21:15 > 0:21:18As dog wardens, they're responsible for the safety
0:21:18 > 0:21:21and well-being of any dogs in their area.
0:21:21 > 0:21:22They're lovely dogs.
0:21:22 > 0:21:26The job can be 24/7. And it's not always an easy one.
0:21:27 > 0:21:30We're just going to secure him in the van for the moment.
0:21:30 > 0:21:34They deal with any dog-related issue, from aggressive behaviour...
0:21:34 > 0:21:36DOG BARKS
0:21:36 > 0:21:38..to dog fouling.
0:21:38 > 0:21:41And most commonly, stray and escaped dogs.
0:21:41 > 0:21:43One of the problems we have with a stray dog
0:21:43 > 0:21:46out on the street, unattended, is the danger to other people.
0:21:46 > 0:21:50Elderly people. Pedestrians. Any type, really. And cars.
0:21:50 > 0:21:52We're just really conscious of the fact that
0:21:52 > 0:21:55accidents are going to occur with a dog running around.
0:21:55 > 0:21:57It is a serious matter.
0:21:57 > 0:22:00And we would go out and try and catch the dog if we hear about it.
0:22:02 > 0:22:04Today they're responding to a worrying
0:22:04 > 0:22:06call about an aggressive, roaming dog.
0:22:06 > 0:22:10We're going to Hexham Green at Milnsbridge.
0:22:10 > 0:22:14We've had a call about two dogs that have been running around,
0:22:14 > 0:22:16behaving aggressively, chasing people.
0:22:16 > 0:22:21The message I got was that the dogs were intimidating,
0:22:21 > 0:22:26running around trying to bite a child.
0:22:26 > 0:22:31And just behaving aggressively and intimidating people in the area.
0:22:31 > 0:22:34So we'll see what the situation is.
0:22:34 > 0:22:36DOG HOWLS
0:22:41 > 0:22:45When Tina and Julie arrive, there's a large dog roaming the street.
0:22:45 > 0:22:46Hello, darling!
0:22:46 > 0:22:50The second dog appears to be contained in a nearby property
0:22:50 > 0:22:52which Tina thinks is their home.
0:22:52 > 0:22:55Hiya! I think the other one's in the house there.
0:22:55 > 0:22:56But there doesn't appear to be anybody in
0:22:56 > 0:22:58and the dog's out in the street.
0:22:58 > 0:23:00If you have a dog and you keep it in the garden,
0:23:00 > 0:23:03it's important you ensure that your boundaries are secure.
0:23:03 > 0:23:05You are completely responsible for that dog.
0:23:05 > 0:23:07So check your fences, make sure it can't get out.
0:23:07 > 0:23:10We're going to see if we can catch it. But it's a little...
0:23:10 > 0:23:12It's wagging its tail so there might be a chance.
0:23:12 > 0:23:17But, yeah, they're obviously regular strays and causing a few problems.
0:23:18 > 0:23:21Need to see if we can try and get a hold of it now.
0:23:21 > 0:23:25Or get it back in the garden anyway. So, we'll just see how we go, yeah.
0:23:25 > 0:23:27DOG BARKING
0:23:27 > 0:23:31But the situation suddenly escalates as the dog turns on two young girls.
0:23:33 > 0:23:34Don't run!
0:23:34 > 0:23:36GIRLS SCREAMING
0:23:36 > 0:23:37Stand still.
0:23:37 > 0:23:39Stand still. Don't run!
0:23:41 > 0:23:42What was that in aid of?!
0:23:42 > 0:23:44DOG BARKS
0:23:44 > 0:23:47It's obviously a bit frightened. It's more frightened that anything.
0:23:47 > 0:23:50A dog barking at people like that can be quite intimidating.
0:23:51 > 0:23:53The dog is clearly a risk to the public,
0:23:53 > 0:23:56so Tina must act quickly to restrain it.
0:23:56 > 0:23:57DOG BARKS
0:23:59 > 0:24:03But by doing so, she's putting herself at risk of attack.
0:24:03 > 0:24:05What's this here?
0:24:05 > 0:24:06DOG BARKS
0:24:06 > 0:24:08Go on. Get.
0:24:08 > 0:24:10I think I've probably been bitten badly
0:24:10 > 0:24:12a couple of times in my career as a dog warden.
0:24:12 > 0:24:17Once on my hand when I was trying to catch one. And once on my rear.
0:24:17 > 0:24:20Spanning 21 years, it's not too bad.
0:24:20 > 0:24:23- Is this the house here? - Yeah. Oh, no, it's not. No.
0:24:23 > 0:24:25- It's next door. - That's the house there. Sorry.
0:24:25 > 0:24:27There's still no sign of the owners.
0:24:27 > 0:24:30But as the dog wanders on to next door's property,
0:24:30 > 0:24:31a neighbour appears.
0:24:31 > 0:24:33Come on. Do you know this dog?
0:24:33 > 0:24:34DOG BARKS
0:24:34 > 0:24:36Yeah, I know.
0:24:36 > 0:24:39Tina wonders if the dog will respond better to someone it knows.
0:24:39 > 0:24:41Does it actually come to you?
0:24:41 > 0:24:43She might trust you more than me at the moment.
0:24:43 > 0:24:45She knows him. He knows the dog.
0:24:47 > 0:24:50Johnson. Johnson, titbits.
0:24:51 > 0:24:52He loves that.
0:24:52 > 0:24:56But despite knowing the neighbour, the dog still seems cautious.
0:24:56 > 0:24:58Hello. Come on.
0:24:58 > 0:25:00DOG BARKS
0:25:00 > 0:25:04- What's this? Look.- I'll try and get the dog, but it's obviously scared.
0:25:04 > 0:25:08The more frightened it is, the more aggressive it becomes.
0:25:08 > 0:25:12So, with no other option, Tina and Julie bring out the noose.
0:25:12 > 0:25:13Come on out.
0:25:16 > 0:25:18- Round that way. - DOG BARKS
0:25:18 > 0:25:21- That's a good girl.- Watch my... - DOG BARKS
0:25:21 > 0:25:23Good girl. That's a good girl.
0:25:25 > 0:25:28Can you hook that over her head for us?
0:25:28 > 0:25:30DOG BARKS
0:25:30 > 0:25:34But before they need to use it, the neighbour is able to corner the dog.
0:25:36 > 0:25:38Good girl.
0:25:38 > 0:25:40Good girl. Well done. Lovely. Thank you.
0:25:40 > 0:25:42Have you thought of being a dog warden?
0:25:42 > 0:25:45Yeah, I'd love to but it breaks my heart.
0:25:45 > 0:25:47We won't do anything horrible with her.
0:25:47 > 0:25:50People like to blame the dog wardens for quite a number of things.
0:25:50 > 0:25:54They just assume that we're the bad people and that we don't do any good.
0:25:54 > 0:25:56- It isn't all bad.- I know it isn't.
0:25:56 > 0:25:59Unfortunately we have to do something about this.
0:25:59 > 0:26:02- Can't have dogs chasing kids, can we?- No.
0:26:02 > 0:26:05Big dogs are more scary, generally, than smaller dogs.
0:26:05 > 0:26:07So children are going to be scared of them as soon they see them.
0:26:07 > 0:26:12People just need to be aware as to how their dog will appear to
0:26:12 > 0:26:13a small child.
0:26:13 > 0:26:18With still no sign of the owners, Tina must temporarily seize the dog.
0:26:18 > 0:26:20She'll come back home again.
0:26:21 > 0:26:24- I don't know... - Do you want to give her a biscuit?
0:26:28 > 0:26:31It's a lovely dog. Once he's under control, the dog's absolutely fine.
0:26:31 > 0:26:34But we can't have dogs racing around the countryside
0:26:34 > 0:26:36and causing problems like this.
0:26:36 > 0:26:39And this gentleman's just explaining the dog's got a tendency to
0:26:39 > 0:26:41chase cars and bite tyres as well.
0:26:41 > 0:26:45So that's quite an issue. Looks like we might have an owner at the moment.
0:26:45 > 0:26:47So we'll just have a chat with them and see what they've got to say.
0:26:49 > 0:26:52Julie has located the owners and is updating them
0:26:52 > 0:26:54on the severity of the situation.
0:26:54 > 0:26:56- ..back out again. - They dug a hole or something.
0:26:56 > 0:26:59We've been getting complaints that they've been out and chasing kids.
0:26:59 > 0:27:01We did see that happen.
0:27:01 > 0:27:04- Two kids came up and she went flying at them.- They were really scared.
0:27:04 > 0:27:07She nearly had them.
0:27:07 > 0:27:10You should have made sure you put them away before you came out.
0:27:10 > 0:27:12It's his fault. THEY LAUGH
0:27:12 > 0:27:15- It is.- Did you leave them in the garden then or...?
0:27:15 > 0:27:19- I put them out. We had to be somewhere at 10.00.- Right.
0:27:19 > 0:27:22And it was literally a case of go off, drop them off.
0:27:22 > 0:27:25And it just took us longer than expected to come back.
0:27:25 > 0:27:29- See, she's as happy as anything now. - Yeah, she's fine with who she knows.
0:27:29 > 0:27:33She's just very, very intimidated by people she doesn't.
0:27:33 > 0:27:36Yeah, but seriously, that could've been really nasty.
0:27:36 > 0:27:39She went with real intent at those children.
0:27:40 > 0:27:43When the dog is restrained, it isn't a threat.
0:27:43 > 0:27:47But Tina and Julie need to discuss the animal's living arrangements.
0:27:49 > 0:27:52When you left this morning, were the dogs in the garden?
0:27:52 > 0:27:54- Not when I left. - They were in the back.
0:27:54 > 0:27:56- So, who left them in the garden? - That would be me.
0:27:56 > 0:28:00I zip-tied him to the hedge.
0:28:00 > 0:28:02One of the zip-ties is broken.
0:28:02 > 0:28:05She's barged her way through and just gone underneath.
0:28:05 > 0:28:09Rico - the other dog - wouldn't have fit, the hole is that small.
0:28:09 > 0:28:11But Miri is quite a small dog.
0:28:11 > 0:28:14It was literally a case of, they've never done it before.
0:28:14 > 0:28:18Since we've put the mesh up on the fence, sorry, on the hedge,
0:28:18 > 0:28:22- they've never got out. - It's just a mistake, isn't it?
0:28:22 > 0:28:25I mean, we weren't going to be that long.
0:28:25 > 0:28:29Unfortunately, it doesn't take two seconds for them to bite a kid.
0:28:29 > 0:28:34I have had complaints about the dogs being out and behaving aggressively.
0:28:34 > 0:28:37Now, when I speak to the people that made the complaint,
0:28:37 > 0:28:39depending on what pans out,
0:28:39 > 0:28:42you may be looking at prosecution under the dangerous dog legislation.
0:28:42 > 0:28:46Em...especially how the dog behaved while we were here.
0:28:46 > 0:28:49If it goes down the Dangerous Dogs Act, what will happen?
0:28:49 > 0:28:54Depends what I get told. I really can't say at this stage.
0:28:54 > 0:28:56I don't know.
0:28:58 > 0:29:00As well as dealing with the complaint,
0:29:00 > 0:29:03Tina and Julie have a responsibility to deter owners from allowing
0:29:03 > 0:29:06situations like these to reoccur.
0:29:06 > 0:29:09As the owner, you're going to be issued with a fixed penalty
0:29:09 > 0:29:12- for the dog being on the designated road, not on the lead.- OK.
0:29:12 > 0:29:15Get your fences sorted and make it secure for us,
0:29:15 > 0:29:17so you know that she's going to be safe and sound
0:29:17 > 0:29:20and not cause any hassle to yourself and other people.
0:29:20 > 0:29:23As Julie said, make sure that you lock your gate and be here.
0:29:23 > 0:29:26- It's lucky today that nothing serious has happened really.- Yeah.
0:29:26 > 0:29:30- Get it sorted and just keep your eye on it.- We've got meshing.
0:29:34 > 0:29:38In Dartmoor, another much-loved dog is actively encouraged to roam.
0:29:40 > 0:29:42Max's a very independent dog.
0:29:42 > 0:29:46So he does range really well. Covers the ground very good.
0:29:48 > 0:29:50Max is a nine-year-old Border collie who
0:29:50 > 0:29:55works as a search-and-rescue dog in Dartmoor with his owner Alex.
0:29:55 > 0:29:58Oh, yes. Good boy. Want a sweetie?
0:29:58 > 0:30:00I've had Max now eight-and-a-half years.
0:30:00 > 0:30:02I got him when he was six months old.
0:30:02 > 0:30:06Cos he was six months old, I could start rescue training straightaway.
0:30:06 > 0:30:10But training Max wasn't an easy task.
0:30:11 > 0:30:15Max was a bit of a problem for his previous owners.
0:30:15 > 0:30:16They took him to a dog behaviourist.
0:30:16 > 0:30:20Eventually they decided that he was just too much like hard work.
0:30:20 > 0:30:22Max was wanting to be top dog.
0:30:22 > 0:30:25He would sit and watch the television on the settee.
0:30:25 > 0:30:29And if the previous owners tried to move him off, he'd bite them.
0:30:31 > 0:30:34Max needed discipline and focus, which Alex
0:30:34 > 0:30:37and the search-and-rescue group were able to provide.
0:30:37 > 0:30:40I showed him that I was the alpha male.
0:30:40 > 0:30:42They then quickly bond with you.
0:30:42 > 0:30:46And I think it only took about three, four weeks and Max was my best pal.
0:30:46 > 0:30:50If the police have got any concern about anybody missing, whether it
0:30:50 > 0:30:55be walkers out on Dartmoor, Exmoor, Bodmin Moor, wherever.
0:30:55 > 0:30:59Or somebody that's gone missing from an old folk's home
0:30:59 > 0:31:01or something like that, they'll call us out.
0:31:02 > 0:31:06In November 2008, Alex received such a call,
0:31:06 > 0:31:11telling him 79-year-old Margaret Haverson was missing from home.
0:31:11 > 0:31:12Here! Here!
0:31:12 > 0:31:15Come on, Max. Get in. Good boy!
0:31:15 > 0:31:19The main problem with elderly people is that they are going to get
0:31:19 > 0:31:21colder quicker.
0:31:21 > 0:31:23So it becomes a little bit more urgent.
0:31:24 > 0:31:27When Alex and Max were called in
0:31:27 > 0:31:29Margaret had already been missing for 48 hours.
0:31:31 > 0:31:35The probability of finding Margaret alive after being out for
0:31:35 > 0:31:37two nights was slim.
0:31:39 > 0:31:44By now a total of 27 volunteers had joined the frantic search.
0:31:44 > 0:31:46The police helicopter was overhead.
0:31:46 > 0:31:49They had tactical aid group, which is police search officers.
0:31:49 > 0:31:51They had Dartmoor Rescue Group - Okehampton.
0:31:51 > 0:31:54And they had Dartmoor Rescue Group - Ashburton.
0:31:54 > 0:31:56There was a lot of manpower.
0:31:56 > 0:32:00Despite all the manpower, Margaret was still missing.
0:32:00 > 0:32:04And with the third night drawing in, Alex hoped the power of
0:32:04 > 0:32:07Max's senses could succeed where all else had failed.
0:32:08 > 0:32:12The dog's main search tool is his nose.
0:32:12 > 0:32:15He picks up on the scent that is carried from us,
0:32:15 > 0:32:19homes into it on source, and then indicates to me
0:32:19 > 0:32:23by giving a huff-huff that he does, that he's found...
0:32:23 > 0:32:24Good boy.
0:32:24 > 0:32:25INDISTINCT SPEECH
0:32:25 > 0:32:29When we get on scene, I'm tasked with the area to search.
0:32:29 > 0:32:31I take Max out, put his jacket on.
0:32:31 > 0:32:35When he's got his jacket on, he knows he's working. And he's gone.
0:32:37 > 0:32:39Max and I were tasked to search the Arboretum.
0:32:45 > 0:32:50We walked into the Arboretum and, at the time, it was really thick, dense.
0:32:50 > 0:32:53I thought, this is going to be hard work.
0:32:53 > 0:32:55But Max's training instantly kicked in.
0:32:55 > 0:32:57Ready?
0:32:57 > 0:32:58Away find!
0:32:58 > 0:33:00Let Max off...
0:33:00 > 0:33:03And the next thing, he came back, huff-huff-huff.
0:33:05 > 0:33:08He took me round, got round past this other tree.
0:33:08 > 0:33:14Then he went in and I spotted him standing beside Margaret.
0:33:14 > 0:33:16She wasn't moving.
0:33:16 > 0:33:18I thought she was dead.
0:33:22 > 0:33:27I woke up and there was a dog licking my face.
0:33:27 > 0:33:31I thought he was very friendly, you know, wanting to cuddle.
0:33:31 > 0:33:33And he was all over you, licking you.
0:33:33 > 0:33:36Please to see you as I was pleased to see him.
0:33:38 > 0:33:41It had only taken Max a couple of minutes to find Margaret.
0:33:41 > 0:33:43But by doing so,
0:33:43 > 0:33:47he had ended what had been a terrifying three-day ordeal.
0:33:47 > 0:33:50Which began whilst Margaret was returning from her normal
0:33:50 > 0:33:52weekly shopping trip.
0:33:52 > 0:33:56I'd been to Exeter and I was on the bus coming home.
0:33:56 > 0:34:01I rang the bell for it to stop at the Green but it didn't.
0:34:01 > 0:34:05So I said, I'll go onto the next stop, which is Quick's Farm.
0:34:05 > 0:34:09I can get off there and go through the Arboretum.
0:34:10 > 0:34:13But the Arboretum was unfamiliar to Margaret.
0:34:13 > 0:34:15And was completely overgrown.
0:34:15 > 0:34:19Wherever you walked, you were tripping over brambles.
0:34:19 > 0:34:21I just walked round and round.
0:34:23 > 0:34:29I heard this noise and it was a helicopter. He went everywhere.
0:34:30 > 0:34:33It didn't see me because I was hidden under a tree.
0:34:33 > 0:34:38I knew it was useless trying to get out cos
0:34:38 > 0:34:40I hadn't the faintest idea which way to go.
0:34:42 > 0:34:45I was very cold. I didn't have any food.
0:34:45 > 0:34:48I didn't have any drink for all those hours.
0:34:48 > 0:34:49I didn't want to die.
0:34:50 > 0:34:53I never thought a dog would save my life.
0:34:53 > 0:34:56They are always there, always ready to help, dogs are.
0:34:56 > 0:34:59Max got really excited when he found Margaret.
0:34:59 > 0:35:03Possibly because I was elated. He kept licking her, which is unusual.
0:35:03 > 0:35:05He doesn't normally lick people.
0:35:05 > 0:35:10I think Max, it was his first find that he had on an operational.
0:35:10 > 0:35:13He's found hundreds of people in training
0:35:13 > 0:35:16but that was his first one operational.
0:35:16 > 0:35:20Since finding Margaret, Max has continued his work in the area -
0:35:20 > 0:35:23helping to search for lost and stranded people.
0:35:23 > 0:35:25And he is in constant training.
0:35:25 > 0:35:26Show me then.
0:35:26 > 0:35:33When we are training, he finds 100%. When we are on a live job,
0:35:33 > 0:35:36if he's in the area, he will find.
0:35:36 > 0:35:40We cover and search more areas where there is nobody actually missing.
0:35:40 > 0:35:43Where there is other teams covering other areas
0:35:43 > 0:35:47and other dogs covering other areas, Max is very, very successful.
0:35:50 > 0:35:53And Margaret is certainly his best success story.
0:35:53 > 0:35:55Good boy. Come on.
0:35:55 > 0:35:57And today they are being reunited
0:35:57 > 0:35:59for the first time in over two years.
0:36:00 > 0:36:03I am looking forward to seeing him again.
0:36:03 > 0:36:08- It seems ages since I saw him. He's probably grown a bit.- Good boy.
0:36:11 > 0:36:17He did save my life. He was so friendly and so overwhelming.
0:36:17 > 0:36:20- We'll see if he still remembers me. - SHE LAUGHS
0:36:22 > 0:36:23Good boy.
0:36:23 > 0:36:25Max! Max!
0:36:25 > 0:36:27Who's that?
0:36:27 > 0:36:29- What were you doing there?- Good boy.
0:36:32 > 0:36:35- The smell is still there.- Yeah.
0:36:35 > 0:36:37You are a good boy, aren't you?
0:36:37 > 0:36:40I'm very grateful to him. Very grateful.
0:36:48 > 0:36:52In Newham, animal welfare manager Tina Delaney is following up on
0:36:52 > 0:36:56a house call she made two weeks ago about dogs roaming in the streets.
0:36:58 > 0:37:02We are going to a premises that we've visited once before.
0:37:02 > 0:37:04And we have left a card there.
0:37:04 > 0:37:07It's alleged that the dogs run out of the premises
0:37:07 > 0:37:08and chase people around the road.
0:37:08 > 0:37:12The owner has not contacted us so we are doing a revisit.
0:37:12 > 0:37:14When we have been there previously,
0:37:14 > 0:37:16the front door has not been very secure.
0:37:18 > 0:37:20The property's outside door was broken.
0:37:20 > 0:37:23And the inside door sealed using cardboard.
0:37:23 > 0:37:26And when Tina arrives, there is no improvement.
0:37:26 > 0:37:28This door is still not secure.
0:37:30 > 0:37:32DOORBELL RINGS
0:37:32 > 0:37:33DOGS BARK
0:37:35 > 0:37:38- Someone is in. Hello.- Hello.
0:37:38 > 0:37:41I'm from the London Borough of Newham Animal Welfare Service.
0:37:41 > 0:37:43We've had a complaint that your dogs have been getting
0:37:43 > 0:37:45out your premises and running...
0:37:45 > 0:37:48No, they got out because I got out, walked into the car,
0:37:48 > 0:37:50the door was left open and they ran into the road.
0:37:50 > 0:37:52OK, so you are saying it has happened once?
0:37:52 > 0:37:56- Yeah.- Right, OK.- It was yesterday afternoon.- Right, OK.
0:37:56 > 0:37:58- We had the complaint before that. - Nope, they haven't got out.
0:37:58 > 0:38:00They don't...
0:38:00 > 0:38:03Tina is not convinced and wants to address the broken door.
0:38:03 > 0:38:07- Is that secure? What is that?- That's metal. That's hammered in the back.
0:38:07 > 0:38:08DOGS BARK
0:38:08 > 0:38:11- The glass has been taken out because of the dog.- Right, OK.
0:38:11 > 0:38:13Because when he hits that,
0:38:13 > 0:38:16if he knocks the glass he's going to hurt himself and someone else.
0:38:16 > 0:38:21- So I've took...- OK.- You know what, his bark is much worse.
0:38:21 > 0:38:25- Look, I'll show you. Open the door for me.- Is he nice with strangers?
0:38:25 > 0:38:27- Brilliant.- Right, OK.
0:38:27 > 0:38:29- Hello.- Come on, Teddles.- Hello.
0:38:30 > 0:38:35- Hello.- I've met you before. - Hello. Hiya.
0:38:35 > 0:38:37The dogs don't appear a risk to the public.
0:38:37 > 0:38:40But Tina is concerned for the animals' welfare
0:38:40 > 0:38:43as she fears they may escape regularly onto the road.
0:38:43 > 0:38:47- You are saying it has happened once? They've got out once?- Yep.
0:38:47 > 0:38:49It very, very rarely happens.
0:38:49 > 0:38:54The owner is adamant but Teddy soon proves otherwise.
0:38:55 > 0:38:58That shows, you know, she said, "Oh, he's only got out once.
0:38:58 > 0:39:00"He's only got out once and gone for a walk."
0:39:00 > 0:39:03Teddy knows how to get out and he was like, yeah, I can do this all day.
0:39:03 > 0:39:06I'm just going to have some fun while you are standing there.
0:39:06 > 0:39:08And I will show you my owner isn't being completely truthful
0:39:08 > 0:39:10because I can do this all day long.
0:39:13 > 0:39:15It's clear that dogs can and do escape,
0:39:15 > 0:39:18so Tina has concerns about unnecessary breeding.
0:39:19 > 0:39:23- Is it male or female?- Female. - Female. Is she neutered?
0:39:23 > 0:39:26No, but they've been booked in. Teddy!
0:39:26 > 0:39:28- Teddy!- Teddy!
0:39:28 > 0:39:30- Get in!- OK.
0:39:31 > 0:39:35We have an overpopulation of dogs everywhere in the United Kingdom.
0:39:35 > 0:39:38There are so many dogs that are still being bred from unnecessarily.
0:39:38 > 0:39:42We offer vouchers for all, especially bald, breeds to be neutered.
0:39:42 > 0:39:45There is an overpopulation of bald breeds that we pick up.
0:39:45 > 0:39:49We cannot stress the importance of neutering them.
0:39:49 > 0:39:50If you get her neutered now,
0:39:50 > 0:39:53- I can provide you with a neutering voucher for her.- Oh, wicked!
0:39:53 > 0:39:56- And for him.- Go on, then. - If I book them in now...- Yeah, yeah.
0:39:56 > 0:39:59- ..you will take them to have them neutered now.- Yes, of course I will.
0:39:59 > 0:40:01You can have them both done at the same time.
0:40:01 > 0:40:04- We're going to get them both done. - We can give you vouchers
0:40:04 > 0:40:06so it won't cost you. This is your opportunity with me
0:40:06 > 0:40:09now to have all your animals neutered and sorted out.
0:40:09 > 0:40:12- So that would be the positive thing about you having a complaint.- Yeah.
0:40:12 > 0:40:16If you breed from your dog and you have six puppies,
0:40:16 > 0:40:18then the six puppies you have to find homes for.
0:40:18 > 0:40:21When potentially it could be six homes that go to a rescue
0:40:21 > 0:40:23and obtain a dog from a rescue.
0:40:23 > 0:40:25Hopefully then less dogs would be put to sleep.
0:40:25 > 0:40:27You have got two male cats...
0:40:27 > 0:40:29Getting the animals neutered is a positive thing.
0:40:29 > 0:40:33But Tina still needs to deal with the main issue of the complaint.
0:40:33 > 0:40:35Teddy is a bit of a handful, isn't he?
0:40:35 > 0:40:38And Teddy went up here really, really quickly.
0:40:38 > 0:40:40- That's not the first time Teddy has done that.- No, no.
0:40:40 > 0:40:42It's not the first time Teddy's done that.
0:40:42 > 0:40:44But you can stop it. If we go, "No!"
0:40:44 > 0:40:47He can get into there and then come back.
0:40:47 > 0:40:50It's only if you're on the other side, near the car or going,
0:40:50 > 0:40:52- that's when he goes... And he's gone.- Yep.
0:40:52 > 0:40:55If enforcement officers or we come along here
0:40:55 > 0:40:59- and Teddy is out here off-lead, you could be fined £80.- I know.
0:40:59 > 0:41:01- Instantly you will be fined £80.- OK.
0:41:01 > 0:41:04- And you don't want that to happen.- No.
0:41:04 > 0:41:07All you need, right, is a little accident where Teddy sees something
0:41:07 > 0:41:11over the road there that he thinks is really, really exciting.
0:41:11 > 0:41:13- And the car is coming down there. And Teddy is dead.- Don't.
0:41:13 > 0:41:17Right. And you are going to wish that you really listened to me.
0:41:17 > 0:41:19When the dog has learned behaviour -
0:41:19 > 0:41:22this is how I'm going to get out, this is what I do -
0:41:22 > 0:41:25it will do it. And it will do it at any opportunity it is given.
0:41:25 > 0:41:29Once he gets that naughty behaviour, you have to look at ways to stop it.
0:41:29 > 0:41:31Because just telling him will not stop it.
0:41:31 > 0:41:34Cos all he will do is, when he jumps on the wall like he just did,
0:41:34 > 0:41:36it's a bit like, "Oh, I got caught."
0:41:36 > 0:41:40Tina thinks there is a simple solution to solving the problem.
0:41:40 > 0:41:44If you put something up about here and angle it inwards like this...
0:41:44 > 0:41:49- Yeah.- ..he can't jump over cos he can't get that angle.- Oh!
0:41:49 > 0:41:52So where he is a really athletic dog that is used to jumping, you could
0:41:52 > 0:41:56probably make this about at this high and he would still clear it.
0:41:56 > 0:41:59But if you angle it in that way, he won't be able to do it.
0:41:59 > 0:42:02Once you've got that done, just give us a call and we will come back
0:42:02 > 0:42:04and just say, look, this is what has happened.
0:42:04 > 0:42:07All the animals have been neutered. The trellis has been put up.
0:42:07 > 0:42:08There is absolutely no problem.
0:42:08 > 0:42:10That went really well.
0:42:10 > 0:42:13Obviously Teddy is used to getting out, even if it's for a meal.
0:42:13 > 0:42:15So we have advised them.
0:42:15 > 0:42:19We've arranged for Teddy to be micro-chipped as well, which is
0:42:19 > 0:42:21beneficial, especially as he does jump over the wall
0:42:21 > 0:42:24and he is used to being able to jump over.
0:42:24 > 0:42:27Even if he is just running the few paces down the road,
0:42:27 > 0:42:28it needs to be prevented.
0:42:28 > 0:42:32Cos it is frightening people. I think it's a positive outcome, really.
0:42:37 > 0:42:40Tina will revisit the property to check the owners have
0:42:40 > 0:42:42followed her advice.
0:42:44 > 0:42:48In Kirklees, the owners of the stray have paid their fine.
0:42:50 > 0:42:54In Wakefield, Daisy's old owner traced her new owner through
0:42:54 > 0:42:56a social networking site.
0:42:59 > 0:43:02Mark was able to send through a notice and after a couple
0:43:02 > 0:43:06of days, Daisy's owner came forward and they were finally reunited.