0:00:02 > 0:00:04Good boy! Nearly half of Britain owns a pet.
0:00:04 > 0:00:06Nice one, mate.
0:00:06 > 0:00:09It's the council and the police, can you open the door, please?
0:00:09 > 0:00:12But man and beast don't always live together in harmony.
0:00:12 > 0:00:14I've reason to believe it is your dog
0:00:14 > 0:00:17and you've had it for a fair few years and not two weeks.
0:00:17 > 0:00:20When things go wrong animal wardens are there to protect our pets...
0:00:22 > 0:00:24and keep their owners in check.
0:00:26 > 0:00:28I love you too.
0:00:28 > 0:00:31But for some of us our animals are more than just pets.
0:00:31 > 0:00:34I wouldn't know what to do without him.
0:00:34 > 0:00:36They can change and even save lives.
0:00:36 > 0:00:38I owe my life to these horses!
0:00:38 > 0:00:41This is Animal Saints and Sinners.
0:00:41 > 0:00:42DOG BARKS
0:00:46 > 0:00:49Oh, there's dog faeces...and there.
0:00:49 > 0:00:52Coming up, Animal Welfare lay down the law
0:00:52 > 0:00:55when it comes to illegal practices in Newham.
0:00:55 > 0:00:57From now on, this can not ever
0:00:57 > 0:01:00happen again or you will face prosecution.
0:01:00 > 0:01:04A dog for disabled people that went beyond her duties.
0:01:04 > 0:01:07She changed my life,
0:01:07 > 0:01:11she saved my life and she was my life!
0:01:11 > 0:01:15And a horse that's helping a young girl with cerebral palsy.
0:01:15 > 0:01:20For me to watch Ellie riding Pepsi is overwhelming,
0:01:20 > 0:01:24it's making such a huge difference to her future.
0:01:27 > 0:01:29In the UK, there are certain laws
0:01:29 > 0:01:32and regulations that every responsible dog owner should be
0:01:32 > 0:01:36aware of, especially when it comes to keeping your dog under control.
0:01:36 > 0:01:40In Newham, East London, Animal Welfare Manager Tina Delaney
0:01:40 > 0:01:42and her colleague, Sue Heathcote,
0:01:42 > 0:01:46investigate any complaints about dogs in their borough.
0:01:49 > 0:01:52We're going to a premises now where we've received
0:01:52 > 0:01:55a complaint that the people on the premises have a large
0:01:55 > 0:01:57number of dogs that are dangerously out of control.
0:01:57 > 0:02:00There's also a possibility that they're boarding other
0:02:00 > 0:02:01dogs for people.
0:02:01 > 0:02:04When a maintenance man went to the property he was he was unable to
0:02:04 > 0:02:07gain access, cos the person at the premises couldn't control the dogs.
0:02:07 > 0:02:10So, we're just going to around there and have a talk to them
0:02:10 > 0:02:12and see what's actually happening.
0:02:14 > 0:02:17A dog is considered dangerously out of control
0:02:17 > 0:02:21if it injures someone or makes them worried that it may.
0:02:22 > 0:02:26If you break this law you could face a £5,000 fine and a prison sentence.
0:02:33 > 0:02:35There's no dog faeces.
0:02:38 > 0:02:42Tina checks for signs of large numbers of dogs being kept in
0:02:42 > 0:02:44and around the communal areas.
0:02:46 > 0:02:48There's dog faeces...and there.
0:02:59 > 0:03:02It's weird, at the top here there's a board,
0:03:02 > 0:03:05as if someone puts it across for small dogs.
0:03:07 > 0:03:10Could be...we've got 12 dog leads down there and three dog bowls
0:03:10 > 0:03:12and no sign of dogs.
0:03:14 > 0:03:15Look at this bit of wood.
0:03:20 > 0:03:24What's unusual is there's signs of a dog,
0:03:24 > 0:03:26if you look at the front door there's lots of scratching,
0:03:26 > 0:03:30erm...and the front of the door is quite damaged.
0:03:30 > 0:03:32They've also got a baby gate that goes over
0:03:32 > 0:03:35and usually people have a baby gate that goes over to keep
0:03:35 > 0:03:37the dogs in but it looks like the baby gate,
0:03:37 > 0:03:39cos it's quite high up, goes over the stairs.
0:03:39 > 0:03:43Then, if you go to the top of the stairs there's another board.
0:03:43 > 0:03:46So, it looks like somebody's using the stairs to have a dog
0:03:46 > 0:03:49exercising up and down there, so it's quite strange.
0:03:49 > 0:03:52Even though there's clear signs of dogs being at the first
0:03:52 > 0:03:55property, there aren't actually any dogs there.
0:03:55 > 0:03:56So, it's a bit unusual,
0:03:56 > 0:03:59so we've left a card to ask them to contact us.
0:04:01 > 0:04:05Later, we'll see what Tina and Sue find when they revisit the premises.
0:04:09 > 0:04:11OK...yes, yes.
0:04:11 > 0:04:14Yes, yes, yes. Good, a nice, big voice.
0:04:14 > 0:04:17So, we're going through the green,
0:04:17 > 0:04:21we're going to put your left, oh, very good, turning left.
0:04:21 > 0:04:24I can not believe how horse riding has had such
0:04:24 > 0:04:27a massive impact on my daughter's life.
0:04:27 > 0:04:31New mum Natalie Cain had to hand over her twins Ellie
0:04:31 > 0:04:34and Jake to the hospital's special care baby unit
0:04:34 > 0:04:37when they were born ten weeks premature.
0:04:37 > 0:04:41They were so tiny, I could hold them both in my arms.
0:04:41 > 0:04:45In fact, when I used to visit Ellie in the neo-natal unit
0:04:45 > 0:04:48I used to have two little egg cosies as little hats to keep them
0:04:48 > 0:04:50warm, as they were so, so tiny!
0:04:53 > 0:04:58After seven weeks in hospital the twins were strong enough to go home.
0:04:58 > 0:05:02Life was very difficult once they were brought home,
0:05:04 > 0:05:08as Ellie seemed to be such in distress all the time.
0:05:08 > 0:05:10Always crying,
0:05:10 > 0:05:13she would sleep in her cot very curled up tight in a ball.
0:05:13 > 0:05:16Where Jake seemed to be much more relaxed
0:05:16 > 0:05:19and if I was picking up the children at all Jake would
0:05:19 > 0:05:22snuggle into you where Ellie seemed very, very stiff.
0:05:25 > 0:05:28Then the extreme breath holding came,
0:05:28 > 0:05:32where she would hold her breath and go blue and floppy.
0:05:32 > 0:05:36Being a first time mum I wasn't aware of this extreme breath
0:05:36 > 0:05:40holding and that's where my concerns really started.
0:05:42 > 0:05:44When the twins were a year old,
0:05:44 > 0:05:47Ellie was diagnosed with cerebral palsy.
0:05:48 > 0:05:51I was traumatised!
0:05:51 > 0:05:53I felt my world was ending
0:05:53 > 0:05:56and I couldn't see how we were going to get through it.
0:05:59 > 0:06:01My world was turned upside down.
0:06:04 > 0:06:07Cerebral palsy is caused by a problem in the part of the brain
0:06:07 > 0:06:09controlling muscles.
0:06:09 > 0:06:14In the majority of cases, it happens before the child is born.
0:06:14 > 0:06:18One in 400 children in the UK are born with this condition.
0:06:20 > 0:06:25For Ellie, it meant she couldn't sit or stand, let alone walk.
0:06:25 > 0:06:28Ellie didn't have good balance at all, as though her legs would
0:06:28 > 0:06:33just seize, she was so tight inside, so that her legs would cross over.
0:06:33 > 0:06:38And she didn't have very good head control either.
0:06:38 > 0:06:40There's no cure for cerebral palsy
0:06:40 > 0:06:45but there some treatments that can help improve some of the symptoms.
0:06:45 > 0:06:50Over the next few months it was emphasised how physio would be
0:06:50 > 0:06:55vital for Ellie's development
0:06:55 > 0:06:57and for her future.
0:06:57 > 0:07:00So, we had a physio assigned to us
0:07:00 > 0:07:02but Ellie put up a major struggle and resisted.
0:07:02 > 0:07:06She wouldn't let the physio do any stretches at all,
0:07:06 > 0:07:10she would just curl into a ball and scream and scream.
0:07:15 > 0:07:20Baby's coat off...because it's very warm today, isn't it?
0:07:20 > 0:07:22Shall we take her coat off?
0:07:22 > 0:07:24Can I take her to horse riding?
0:07:24 > 0:07:26You can if you want to.
0:07:26 > 0:07:28Yay-yay-yay!
0:07:28 > 0:07:32One form of treatment that was suggested might help Ellie
0:07:32 > 0:07:36was one involving horses, called Hippotherapy.
0:07:36 > 0:07:39I've always done horse riding as a child
0:07:39 > 0:07:41and I just thought horse riding
0:07:41 > 0:07:44would be a fun hobby or interest that
0:07:44 > 0:07:46can work like a physio programme
0:07:46 > 0:07:50but without Ellie realising it was work, it would be fun.
0:07:55 > 0:07:59Ellie had her first session with a pony called Pepsi.
0:08:02 > 0:08:07Ellie's first riding lesson, Ellie was very anxious.
0:08:07 > 0:08:11Though, as soon as we walked in and she saw the horse,
0:08:11 > 0:08:16Ellie being a real animal lover all those anxieties disappeared.
0:08:28 > 0:08:32It was quite overwhelming for myself because we'd found something
0:08:32 > 0:08:36Ellie was actually going to enjoy and love!
0:08:37 > 0:08:40Oh, look, Ellie, reach up...stretch.
0:08:43 > 0:08:46Look, so gentle.
0:08:46 > 0:08:48She's so gentle.
0:08:48 > 0:08:50She likes her nose tickled best.
0:08:55 > 0:09:00Pepsi has worked with children for about 20 years, from about 1994.
0:09:00 > 0:09:03So, she is getting on in years now
0:09:03 > 0:09:09but she is very tolerant to all of their individual movements.
0:09:09 > 0:09:12Sometimes they get very excited and
0:09:12 > 0:09:15make quite a lot of noise and Pepsi
0:09:15 > 0:09:20will just keep doing what she does in a brilliant way, without fail.
0:09:22 > 0:09:24Pepsi!
0:09:24 > 0:09:28Oh...so, nice big steps and
0:09:28 > 0:09:30we're going to have a look.
0:09:30 > 0:09:32Nice wide steps.
0:09:32 > 0:09:34Good girl.
0:09:34 > 0:09:37Pepsi's my favourite horse
0:09:37 > 0:09:41because I think she's the slowest horse I've ever seen!
0:09:41 > 0:09:44And I like slow horses.
0:09:51 > 0:09:56Hippotherapy uses the horse as our therapy tool.
0:09:56 > 0:10:00The horse has wonderful movement
0:10:00 > 0:10:04and it simulates the movement that we get when we walk.
0:10:04 > 0:10:08So, it gives those children that have balance problems
0:10:08 > 0:10:13and difficulties with walking the experience of that type of movement
0:10:13 > 0:10:17and hopefully there will be carry over after the sessions on a horse.
0:10:17 > 0:10:22So, we're going through the green, we're going to put your left,
0:10:22 > 0:10:25oh, very good, turning left.
0:10:25 > 0:10:28Good, put that hand back, cos Pepsi went left.
0:10:28 > 0:10:34Now we're going to go turning right, very good.
0:10:34 > 0:10:39Ellie, when she first came, she had on top of tight muscles,
0:10:39 > 0:10:41she was also very weak in her trunk.
0:10:41 > 0:10:45I think it would be fair to say she could probably only sit
0:10:45 > 0:10:48up for about five minutes.
0:10:48 > 0:10:52Now, although walking is still quite difficult for her,
0:10:52 > 0:10:54her sitting balance has improved hugely.
0:10:54 > 0:10:56You know what we're going to do next?
0:10:56 > 0:10:58Do you want to hold your reins?
0:10:58 > 0:11:00Or do you want to give Pepsi a big stroke?
0:11:00 > 0:11:02Oh, she deserves it!
0:11:02 > 0:11:06She does. Do you know Pepsi's worked very, very hard today.
0:11:06 > 0:11:08She's beautiful!
0:11:08 > 0:11:11Pepsi loves that, look at Pepsi's ears.
0:11:11 > 0:11:14When Pepsi's ears are like that it means she's happy.
0:11:14 > 0:11:16- Does it?- Mmmm.
0:11:17 > 0:11:22For me to watch Ellie riding Pepsi, it's overwhelming.
0:11:22 > 0:11:26I'm so proud and it's so nice for me to see
0:11:26 > 0:11:29that my daughter's actually enjoying something but at the
0:11:29 > 0:11:32same time it's making such a huge difference to her future.
0:11:34 > 0:11:38She's cute...look at her eyes!
0:11:38 > 0:11:41She's watching you, she's blinking and say, "Is that Ellie?"
0:11:44 > 0:11:46Go and give her a cuddle.
0:11:48 > 0:11:51I love you more than the world, best thing in the world!
0:11:51 > 0:11:53ANTHEA LAUGHS
0:11:53 > 0:11:55She's cute!
0:11:55 > 0:12:00The horses are great because I think they help her a lot.
0:12:02 > 0:12:07They sort of help her get more muscles to get stronger
0:12:07 > 0:12:12and also her legs are and then one day she can walk.
0:12:16 > 0:12:20I'm going to give you a big clap, cos that was lovely, lovely riding!
0:12:20 > 0:12:23Did you say thank you to Pepsi?
0:12:23 > 0:12:25- Thank you, little one.- Good girl.
0:12:25 > 0:12:27Good girl.
0:12:27 > 0:12:30My dream is for Ellie to walk.
0:12:30 > 0:12:33Her brother's dream is that she walks,
0:12:33 > 0:12:38so it would be totally amazing and our wishes would come true!
0:12:44 > 0:12:47There you go, fella.
0:12:47 > 0:12:49Iain Newby has been running a sanctuary for dangerous
0:12:49 > 0:12:53and wild animals in Southend, Essex, for the past 22 years.
0:12:56 > 0:13:01I didn't ever set up to run a reptile rescue or any rescue.
0:13:01 > 0:13:04It's just that the exotic pet trade was hitting off
0:13:04 > 0:13:08and there were no rescues for these kind of guys.
0:13:08 > 0:13:12There are now thought to be over a million exotic pets in the UK.
0:13:12 > 0:13:17These animals, although they are being kept as pets, you've
0:13:17 > 0:13:21got to really be set up to be able to look after one of these guys.
0:13:21 > 0:13:23And look at their needs.
0:13:25 > 0:13:28A lot of them are still wild animals, you know, potentially.
0:13:29 > 0:13:33Since the centre started in 1992, Ian has rescued
0:13:33 > 0:13:36and re-homed thousands of exotic animals.
0:13:39 > 0:13:42Today, he's responding to a call to pick up
0:13:42 > 0:13:46a tortoise from a woman who took it in when its owner emigrated.
0:13:46 > 0:13:48Do you think it's definitely a Leopard Tortoise?
0:13:48 > 0:13:50It's definitely a Leopard, yes.
0:13:50 > 0:13:54It's an African Leopard Tortoise and it's definitely a male.
0:13:56 > 0:13:58My friend, she's had him for a number of years
0:13:58 > 0:14:01but I don't think he's been kept
0:14:01 > 0:14:04in the correct conditions really.
0:14:04 > 0:14:07He's been in a conservatory on a heat mat.
0:14:07 > 0:14:10You know, we were quiet keen to keep him
0:14:10 > 0:14:13but after doing dome research on the internet,
0:14:13 > 0:14:18they don't hibernate, obviously they grow to a large proportion...
0:14:18 > 0:14:23So, we feel we can't give him the home that he needs.
0:14:23 > 0:14:26- Do you know how old he is?- 12.- 12 years old.
0:14:26 > 0:14:29They initially bought him from a pet shop
0:14:29 > 0:14:32and they said he wouldn't grow terribly big.
0:14:34 > 0:14:38I've seen some in Africa that wouldn't fit in this tub...
0:14:38 > 0:14:41the size of this tub, so he's got a bit of growing to go.
0:14:41 > 0:14:43He's not that big for his age either
0:14:43 > 0:14:48and he's got some irregularities on his scales as well.
0:14:48 > 0:14:49They're not formed that well.
0:14:49 > 0:14:52Do you think it's because he's not been kept in the correct...
0:14:52 > 0:14:55It's UV light and calcium that obviously they need.
0:14:55 > 0:14:59Cos you need the UV for then the supplement to get in the body.
0:14:59 > 0:15:02- Right, great.- OK.- Yeah, thank you.
0:15:02 > 0:15:05- Bye-bye, Timmy.- Is that his name, Timmy?- Yes.- Timmy Tortoise.
0:15:05 > 0:15:08Thank you very much, Angela.
0:15:08 > 0:15:11- Thank you.- OK, no problem. - Good luck with your quest.
0:15:11 > 0:15:13- No problem.- Thank you very much.
0:15:15 > 0:15:16- Bye, now.- Bye-bye.
0:15:22 > 0:15:25A leopard tortoise can get quite large
0:15:25 > 0:15:28and they need a lot of care and this is what they need,
0:15:28 > 0:15:32they need the area to move around and obviously the constant heat.
0:15:32 > 0:15:35If somebody was to do this in a normal house properly,
0:15:35 > 0:15:39the cost of heating the room can exceed £50 a week.
0:15:39 > 0:15:42You've got to think about this when you take on one of these big guys.
0:15:44 > 0:15:48A lot of people do end up buying these types of animals, maybe
0:15:48 > 0:15:53it would be impulse, they see the baby, it's lovely, it's cute.
0:15:53 > 0:15:57But a lot of the species now that are in the hobbyist trade,
0:15:57 > 0:16:00are not a garden tortoise.
0:16:00 > 0:16:03They are actually leopard tortoises,
0:16:03 > 0:16:04sulcatas...
0:16:04 > 0:16:07And maybe education is key here.
0:16:07 > 0:16:10You need to look at what you're actually taking on -
0:16:10 > 0:16:14not every animal is the same and needs the same kind of care.
0:16:19 > 0:16:23It'll be here until we find him a new home.
0:16:23 > 0:16:27He's in with two young sulcatas at the moment.
0:16:28 > 0:16:30These are only a year old
0:16:30 > 0:16:34and these guys are going to get to about this size.
0:16:34 > 0:16:37It's just... They just grow.
0:16:37 > 0:16:41They have the ability to dig a metre hole down in your garden,
0:16:41 > 0:16:44but people buy them when they're this size and they look very cute.
0:16:46 > 0:16:50Many exotic animals like this tortoise can live for a long time.
0:16:50 > 0:16:54A tarantula like this one could live for 20 years or more.
0:16:55 > 0:16:58This one was found with two other tarantulas
0:16:58 > 0:17:00abandoned in a flat in Essex.
0:17:02 > 0:17:05When we have animals that have been abandoned,
0:17:05 > 0:17:08it can be quite distressing seeing
0:17:08 > 0:17:11the state they're in,
0:17:11 > 0:17:14because obviously people have left them for weeks,
0:17:14 > 0:17:16they haven't had any food or water
0:17:16 > 0:17:19or lighting or heating, anything.
0:17:19 > 0:17:22They can be in really bad conditions when they could have just
0:17:22 > 0:17:26brought it to a rescue like this if they really needed to.
0:17:26 > 0:17:29But there are some people who do consider their pet's welfare
0:17:29 > 0:17:33when they realise they can no longer give them the attention they need.
0:17:33 > 0:17:35Looks like a female.
0:17:35 > 0:17:38We always called you boy!
0:17:39 > 0:17:42She's known as Fangs to us.
0:17:42 > 0:17:45This couple have driven almost 200 miles to drop off their
0:17:45 > 0:17:49boa constrictor, which they've had since it was a baby.
0:17:49 > 0:17:52It's recently become aggressive.
0:17:52 > 0:17:57She goes into that defensive mode and then it goes for you.
0:17:57 > 0:18:01Did it ever actually attack you, ever bite you at all?
0:18:01 > 0:18:05- It's actually bitten my son. - And a friend.
0:18:05 > 0:18:07A friend came for a sleepover and it bit him.
0:18:07 > 0:18:12- When she's aggressive, is it when you just go to get her out?- Yes.- Ah.
0:18:12 > 0:18:17If you were to use something like a towel just to put down on her or
0:18:17 > 0:18:19touch her with something
0:18:19 > 0:18:22and calm her down so she knows then actually, this isn't feeding time,
0:18:22 > 0:18:25- this is handling time, you'd get over all that.- Oh...
0:18:25 > 0:18:28A lot of these snakes can be defensive.
0:18:28 > 0:18:31It just needs a little bit of work getting the snake out,
0:18:31 > 0:18:34calming the snake so it knows it's handling time and not feed time
0:18:34 > 0:18:38and spending some time with it and getting back into that routine.
0:18:38 > 0:18:40How would you know when she needs feeding?
0:18:40 > 0:18:43Her, we'll probably feed once a week.
0:18:43 > 0:18:46What we'll do is mark off what she ate that week,
0:18:46 > 0:18:48and if she ate it properly.
0:18:48 > 0:18:50If she missed it and didn't eat it...
0:18:50 > 0:18:53Sometimes they'll turn it down and they just don't want it.
0:18:53 > 0:18:55We'll mark it as not eaten.
0:18:55 > 0:18:57She might go two weeks, three weeks without eating,
0:18:57 > 0:19:01but we keep a record and know exactly what she's had.
0:19:01 > 0:19:02She's never turned down food so far.
0:19:02 > 0:19:05Doesn't look like it, she's got some weight there.
0:19:05 > 0:19:07She comes up to the glass and says, "I want my dinner"
0:19:07 > 0:19:09and we have to go and get her something.
0:19:09 > 0:19:13- I don't see any problems with finding her a good home.- Lovely.
0:19:13 > 0:19:15She's been well looked after. As far as we are aware.
0:19:15 > 0:19:18She's just a little bit defensive and that's it.
0:19:20 > 0:19:22He seemed to be behave fine when we brought him here...
0:19:22 > 0:19:25- It's a girl! - As if she knew...
0:19:27 > 0:19:32- She was safe with Ian.- She didn't bite him, so that was a good thing.
0:19:32 > 0:19:36It's going to be better for the snake in the long run.
0:19:36 > 0:19:39I'm sure Ian is going to find him a nice home to go to,
0:19:39 > 0:19:41- somebody who's going to look after him.- Her!
0:19:45 > 0:19:48There's always a risk of getting bitten by a snake,
0:19:48 > 0:19:51they've got the potential to bite.
0:19:51 > 0:19:53In fact, if anyone asks me how many times I've been
0:19:53 > 0:20:00bitten by a snake, I could probably say only probably about 15 times.
0:20:00 > 0:20:05In 22 years. One of those was I was bitten eight times by one snake.
0:20:06 > 0:20:10If it was a venomous snake, I would be very worried about handling it.
0:20:12 > 0:20:15It stings a bit, but it's not life-threatening,
0:20:15 > 0:20:19it's not anything that is going to kill you, not that dangerous,
0:20:19 > 0:20:21but it's not something you WANT to happen all the time.
0:20:21 > 0:20:25But it does, and it can. All right. He's a bit hissy.
0:20:25 > 0:20:26A bit of a grumpy hiss.
0:20:28 > 0:20:32No, I don't... A bit of handling, I think we'll be all right.
0:20:32 > 0:20:35At least we've got staff here that can actually get these snakes out,
0:20:35 > 0:20:39handle them and make sure they're kept calm for their new homes.
0:20:48 > 0:20:50Back in Newham, Tina and Sue
0:20:50 > 0:20:52are on the case of a report where large numbers
0:20:52 > 0:20:55of dogs are thought to be dangerously out of control.
0:20:55 > 0:20:58BARKING
0:20:58 > 0:21:01But when they visited the property, there were no dogs present,
0:21:01 > 0:21:04only evidence to suggest that some had been there.
0:21:04 > 0:21:08They got 12 dog leads down there and three dog bowls, no signs of dogs.
0:21:08 > 0:21:10Since her last visit,
0:21:10 > 0:21:14Tina has received more reports of numerous dogs at the property.
0:21:15 > 0:21:18What's come to light is, the dogs run out from the block
0:21:18 > 0:21:19into the common area
0:21:19 > 0:21:23so some people along the block have put boards up to prevent the dogs
0:21:23 > 0:21:25going up or down the stairs where they live
0:21:25 > 0:21:26and people shouldn't have to do that.
0:21:26 > 0:21:29Then you've got delivery people coming into the block having
0:21:29 > 0:21:33to climb over the boards or anybody coming in and out of the premises and
0:21:33 > 0:21:36it's a common area, people should not have to do that and it needs to stop.
0:21:42 > 0:21:44Hello! Got a lead?
0:21:53 > 0:21:55- Hello. Do you own that dog?- Huh?
0:21:55 > 0:21:59- Do you own that dog?- It's, um... BLEEP.
0:21:59 > 0:22:03No, it's not, he must have left him out.
0:22:03 > 0:22:04Right, OK, cheers.
0:22:06 > 0:22:10A dog that is allowed to roam in a communal area or public place
0:22:10 > 0:22:13is regarded as a stray, so Tina and Sue take it away.
0:22:15 > 0:22:17DOG BARKS
0:22:17 > 0:22:19Excellent.
0:22:19 > 0:22:20Hello, sweetheart.
0:22:25 > 0:22:27Once again, Tina has found no evidence of a large
0:22:27 > 0:22:29amount of dangerous dogs.
0:22:29 > 0:22:33But the complaint had also suggested that the resident was dog boarding,
0:22:33 > 0:22:35which requires a licence
0:22:35 > 0:22:37and there isn't one registered to this address.
0:22:37 > 0:22:39Come on.
0:22:40 > 0:22:41Since Tina's earlier visit,
0:22:41 > 0:22:45the resident has called the office in response to the card she left.
0:22:45 > 0:22:48He was advised not to board dogs without a licence.
0:22:48 > 0:22:52- He denied boarding other people's dogs.- Good lad.
0:22:52 > 0:22:56Previously, we'd gone there because it was alleged he was dog boarding.
0:22:56 > 0:22:59He absolutely denies that and said he hasn't and told us that he
0:22:59 > 0:23:01had some greyhounds on the premises.
0:23:01 > 0:23:03This isn't the breed of dog he says he owns.
0:23:03 > 0:23:06This dog does have a tag on that's registered to a different address
0:23:06 > 0:23:08and if we can prove that he is boarding
0:23:08 > 0:23:12when he's already been advised, then we may take legal action against him.
0:23:12 > 0:23:14In addition, it's really irresponsible.
0:23:14 > 0:23:16He's gone out and if he is dog boarding for people,
0:23:16 > 0:23:18then what he's done is gone out,
0:23:18 > 0:23:23left a dog that people would want to steal in a common area where
0:23:23 > 0:23:27you can open the door, gain access to the block and walk out with the dog.
0:23:27 > 0:23:31Tina calls the telephone number on the dog's collar to
0:23:31 > 0:23:33speak to the owner.
0:23:33 > 0:23:35If I can just ask you a couple of questions.
0:23:35 > 0:23:36My name is Tina Delaney
0:23:36 > 0:23:39and I work for the London Borough of Newham Animal Welfare Service.
0:23:39 > 0:23:41I'm the animal welfare manager.
0:23:41 > 0:23:44The owner tells Tina that for the past six months, he's paid
0:23:44 > 0:23:49£15 a day for a dog walker to look after his dog while he goes to work.
0:23:51 > 0:23:53Um, he's trying to make an appointment
0:23:53 > 0:23:55to come and collect his dog.
0:23:55 > 0:23:58Obviously, he's quite distressed at the moment because he is at work.
0:23:58 > 0:24:00He's quite dumbfounded, really,
0:24:00 > 0:24:02that his dog has been impounded
0:24:02 > 0:24:06because as far as he was concerned, it was in a person's house
0:24:06 > 0:24:09being well cared for whilst he was at work and he's been paying for that.
0:24:11 > 0:24:14So it seems that he is running a business from these premises,
0:24:14 > 0:24:15he did know that that was illegal
0:24:15 > 0:24:18and if this person is willing to give us a statement
0:24:18 > 0:24:23stating that, there is a possibility we will be able to take this further.
0:24:23 > 0:24:26We'll find out what happens later when the dog is collected.
0:24:31 > 0:24:34Come on, boy. Take that to Mummy.
0:24:35 > 0:24:38Thank you! Good lad!
0:24:38 > 0:24:40'I don't even know how you can
0:24:40 > 0:24:43'describe what you feel for these dogs.'
0:24:43 > 0:24:46They give so much and want so little in return.
0:24:48 > 0:24:50It was dogs that brought Byron
0:24:50 > 0:24:52and Sue Harvey from Oxfordshire together.
0:24:52 > 0:24:55But their dogs are much more than just pets.
0:24:57 > 0:25:03I was born in 1952, contracted polio in 1954.
0:25:03 > 0:25:07The only one of seven children to get polio, which was a bit of
0:25:07 > 0:25:11a shame, but pleased that my older brothers and sisters didn't get it.
0:25:11 > 0:25:16So I've been in a wheelchair most of my life. This, to me, is normal.
0:25:16 > 0:25:18I don't know any different.
0:25:20 > 0:25:24After contracting bacterial meningitis in 1972,
0:25:24 > 0:25:27Sue had to undergo spinal surgery.
0:25:27 > 0:25:30Years later, she was diagnosed with breast cancer,
0:25:30 > 0:25:32which resulted in a double mastectomy.
0:25:34 > 0:25:37Yes, it's almost like a battle against Sue, really,
0:25:37 > 0:25:38which is a great shame.
0:25:38 > 0:25:41Please don't take that as, "I feel sorry for myself",
0:25:41 > 0:25:44because I certainly don't, I'm an incredibly lucky lady.
0:25:44 > 0:25:48But it is hard because it's a bit like wading through treacle, really,
0:25:48 > 0:25:52and somebody coming up and giving you a stop every so often and you've
0:25:52 > 0:25:56got to get on and deal with it, but it's made life very difficult.
0:25:58 > 0:26:0218 years ago, Sue started to use a wheelchair.
0:26:06 > 0:26:07For Byron,
0:26:07 > 0:26:10life was made a lot easier with the companionship of his first
0:26:10 > 0:26:14wife Jill, who had spina bifida and also became wheelchair-bound.
0:26:15 > 0:26:19I was finding life quite difficult, quite painful, quite difficult
0:26:19 > 0:26:23to pick things up, retrieve things on a continuous basis, so...
0:26:24 > 0:26:27We thought well, we'd get a guide dog,
0:26:27 > 0:26:30a retired guide dog to see if that could help us in some way.
0:26:32 > 0:26:36Byron and Jill were put in touch with a charity that matches
0:26:36 > 0:26:40specially trained dogs with people who have disabilities.
0:26:40 > 0:26:44We're a charity as much about our knowledge of dogs as about what
0:26:44 > 0:26:46we can offer people.
0:26:46 > 0:26:51It's about the actual dogs giving a quality-of-life boost
0:26:51 > 0:26:52to people.
0:26:52 > 0:26:55Not completely life-changing - it CAN be -
0:26:55 > 0:27:00but it's more about dogs providing physical assistance in many ways
0:27:00 > 0:27:05but also giving the opportunity to develop people's life skills,
0:27:05 > 0:27:08act as a bridge back into their community,
0:27:08 > 0:27:12because dogs in this country in particular are great conversational
0:27:12 > 0:27:15pieces and help people in actually
0:27:15 > 0:27:18finding their true potential, really.
0:27:19 > 0:27:22Pull! Thank you. Come along.
0:27:22 > 0:27:26In 2001, Byron and Jill became the first couple in the country
0:27:26 > 0:27:28to have a dog work for both of them.
0:27:28 > 0:27:31The dog's name was Isis.
0:27:31 > 0:27:34She loved the very ground that Jill walked on
0:27:34 > 0:27:36and she was an instant success.
0:27:36 > 0:27:40She would do whatever you asked her, so much so that after...
0:27:40 > 0:27:45We noticed after 12 or 14 months, you didn't even have to ask.
0:27:45 > 0:27:48If she heard you drop something, she was instantly there
0:27:48 > 0:27:50and would retrieve it for you.
0:27:50 > 0:27:53You didn't have to point to it, you didn't have to ask,
0:27:53 > 0:27:54she would just do it.
0:27:54 > 0:27:57All of a sudden, we'd both got something to focus on rather
0:27:57 > 0:28:00than pain, so that took away that, particularly for Jill.
0:28:00 > 0:28:04Jill started to come back to the Jill that I knew and loved.
0:28:04 > 0:28:06The benefits that that dog gave us
0:28:06 > 0:28:09right from day one will always be here.
0:28:13 > 0:28:16Sue had married earlier in life and had a son.
0:28:16 > 0:28:19But she'd been divorced for ten years, lived on her own
0:28:19 > 0:28:23and was becoming more and more reliant on her wheelchair.
0:28:24 > 0:28:28I can remember one particular day thinking, "What's it all about?
0:28:28 > 0:28:31"Did I really have to fight that hard, for THIS?"
0:28:33 > 0:28:36And at that point, I didn't want to get back out of bed,
0:28:36 > 0:28:39I wanted to just get into bed and go to sleep.
0:28:39 > 0:28:43I mean, I'm ashamed to say I really didn't want to wake up.
0:28:43 > 0:28:46I just hoped that I would go to sleep and that would be it.
0:28:47 > 0:28:51And then my son appeared in my bedroom doorway
0:28:51 > 0:28:55and we just got talking - what was difficult about life?
0:28:55 > 0:28:56Just everything, I said.
0:28:56 > 0:29:00Loading the washing machine is difficult, just...everything.
0:29:00 > 0:29:03Switching that light switch on is difficult. Everything is difficult.
0:29:03 > 0:29:06He said, "Why don't you think about a dog for the disabled, Mum?"
0:29:06 > 0:29:11I said, "Oh, I'm not disabled enough to have one of those". And hence...
0:29:11 > 0:29:14Dogs for the Disabled seed was sown.
0:29:14 > 0:29:15Within a few months,
0:29:15 > 0:29:19Sue got a phone call to say that they had found her the perfect dog.
0:29:19 > 0:29:20My dream, my big dream
0:29:20 > 0:29:25if I was going to have a big dog would be a golden retriever.
0:29:25 > 0:29:28Later that week, Sue was introduced to Inca,
0:29:28 > 0:29:30a two-year-old golden retriever.
0:29:32 > 0:29:36She sat at my front door with the most enormous brown eyes
0:29:36 > 0:29:38and just stared at me.
0:29:38 > 0:29:40And I thought, wow. Wow.
0:29:43 > 0:29:50And I can remember vividly that first evening of that dog where
0:29:50 > 0:29:54I just moved my collar to take this collar off to put a night collar on
0:29:54 > 0:29:57that she was here and I'm thinking, "Oh, my gosh, what does she want?"
0:29:57 > 0:30:00You know? And all she wanted was to give me a hand.
0:30:00 > 0:30:04And from where I'd always struggled to get undressed and get into bed,
0:30:04 > 0:30:07that night she got me undressed, I just couldn't believe it.
0:30:07 > 0:30:11Just absolutely amazing.
0:30:11 > 0:30:15It just went from strength to strength.
0:30:15 > 0:30:19And the fact that something loved me for who I was
0:30:19 > 0:30:23and I think that was probably the biggest thing.
0:30:23 > 0:30:27I always had a little saying that Inca, she changed my life,
0:30:27 > 0:30:29she saved my life and she WAS my life.
0:30:35 > 0:30:38It turned out that there was a link between Sue's dog Inca
0:30:38 > 0:30:41and Byron and Jill's dog, Isis.
0:30:41 > 0:30:43Both dogs came from the same litter.
0:30:43 > 0:30:46When their owners found out, they decided to meet up.
0:30:48 > 0:30:51For most birthdays, we tried to get the dogs together
0:30:51 > 0:30:55so the sisters still remembered each other, which they certainly did.
0:30:55 > 0:30:57Life was going along really lovely.
0:30:59 > 0:31:03Then, in 2004, life completely changed for Byron
0:31:03 > 0:31:06when his wife Jill suddenly died.
0:31:06 > 0:31:09My world completely collapsed.
0:31:09 > 0:31:11And so did Isis's world collapse.
0:31:11 > 0:31:13She wouldn't leave the bedroom.
0:31:13 > 0:31:16If you took her out anywhere, she would instantly come back to
0:31:16 > 0:31:19the bedroom and lay in the bedroom where Jill died.
0:31:19 > 0:31:22She didn't want to eat, drink,
0:31:22 > 0:31:24she didn't want to react to anything.
0:31:25 > 0:31:29The vet had made it quite clear to me that if she didn't start to eat
0:31:29 > 0:31:33and start to drink, then she was going to starve herself to death.
0:31:34 > 0:31:37And that worried me, because if I'd have lost Isis as well,
0:31:37 > 0:31:40I don't know what I'd have done, to be honest.
0:31:40 > 0:31:44Sue suggested that Byron should bring Isis to visit Inca.
0:31:44 > 0:31:47Within half an hour, Isis had her first meal.
0:31:47 > 0:31:50Inca was a lot bigger than Isis, but almost like the big sister who
0:31:50 > 0:31:53used to look after her and I think that's probably what she did do.
0:31:54 > 0:31:58Within three or four hours, she was playing with Inca
0:31:58 > 0:32:04and you would think she was an entirely different dog. Amazing.
0:32:04 > 0:32:07Byron would come down for a weekend and we'd have the dogs together
0:32:07 > 0:32:13and get them free running and that was lovely. Absolutely gorgeous.
0:32:13 > 0:32:17But this sisterly support for Isis was sadly short-lived.
0:32:18 > 0:32:23One evening, I was sitting in my lounge
0:32:23 > 0:32:26and Inca always took herself off to bed.
0:32:26 > 0:32:28It was about seven o'clock, she went to bed until I was ready
0:32:28 > 0:32:30and needing her.
0:32:30 > 0:32:34She came through at about 10 o'clock ready to go out in the garden and
0:32:34 > 0:32:38I just tickled under her tummy and I found this huge lump.
0:32:38 > 0:32:42Although Inca was only six years old,
0:32:42 > 0:32:45test results showed that her body was riddled with cancer.
0:32:46 > 0:32:50You could almost sit there and watch the tumours popping up
0:32:50 > 0:32:54and it was decided then that we'd have her put to sleep.
0:32:57 > 0:33:02She still wanted to work, she was still doing jobs for me
0:33:02 > 0:33:07up to that fateful two o'clock in the afternoon, when the vet came in.
0:33:10 > 0:33:13As much as she put a light on in my life, she turned it off.
0:33:21 > 0:33:24And I have to say, that was probably the worst day of my life.
0:33:24 > 0:33:25It still is.
0:33:30 > 0:33:32She was six years old.
0:33:32 > 0:33:36She had done so much - she'd saved her sister, she saved my life.
0:33:36 > 0:33:39But we couldn't save her.
0:33:41 > 0:33:44Desperately sad. Very, very sad.
0:33:48 > 0:33:50Sue was lost without Inca,
0:33:50 > 0:33:54but Byron continued to visit so she could still see Isis.
0:33:55 > 0:33:56Over the next few years,
0:33:56 > 0:34:00Sue and Byron's friendship grew into something stronger.
0:34:10 > 0:34:14Byron would come down for lovely long weekends
0:34:14 > 0:34:16and I really didn't want him to go home.
0:34:16 > 0:34:20Only then did I find out that he didn't want to go home, either.
0:34:20 > 0:34:21I thought, gosh.
0:34:22 > 0:34:26Wow, it was strange because Byron, you were washing up, weren't you?
0:34:26 > 0:34:28I was, yes.
0:34:28 > 0:34:32I just said to him, "Do you mind me asking you a personal question?"
0:34:32 > 0:34:37You said no. I asked you, "Would you get married again?" What did you say?
0:34:37 > 0:34:39- My answer was, "I'd marry you". - You did.
0:34:39 > 0:34:42And I don't know where that came from, to be honest, I just said it.
0:34:42 > 0:34:45And I remember that little flutter.
0:34:45 > 0:34:49Sue and Byron were married in 2008 and they now share their home
0:34:49 > 0:34:51with Isis, who has now retired,
0:34:51 > 0:34:56Byron's new dog Ziggy and Sue's dog, Max.
0:34:56 > 0:34:59It's quite funny because Max is your working dog
0:34:59 > 0:35:03and he's fantastic at helping Sue to get ready for bed, undress her,
0:35:03 > 0:35:06get her sling, all those type of things
0:35:06 > 0:35:09and Sue has got carers coming in to put her to bed and it's a
0:35:09 > 0:35:12battle to see who's going to win, because Max wants to do it as well!
0:35:12 > 0:35:14There would be a lot more stress
0:35:14 > 0:35:18- and strain in our relationship without our dogs.- Definitely.
0:35:18 > 0:35:21And there are days when we get fed up, where we
0:35:21 > 0:35:25don't cope that well, but that's life in general.
0:35:25 > 0:35:28That's...everybody don't cope every day.
0:35:28 > 0:35:30You've just got to get on with it.
0:35:30 > 0:35:34- But life could not get better, could it?- Life is amazing. - We're extremely happy.
0:35:34 > 0:35:37- Life is worth living...- Absolutely.
0:35:37 > 0:35:40And to be honest, the amount of people that say about,
0:35:40 > 0:35:44"Oh, what if they found something that would help you
0:35:44 > 0:35:46"and make you walk again?"
0:35:46 > 0:35:49And I say, "No, thank you".
0:35:49 > 0:35:52If you're going to change any of my life, no thank you.
0:35:52 > 0:35:55I have to be, I think, one of the happiest women alive,
0:35:55 > 0:35:57and one of the luckiest.
0:35:57 > 0:36:00This, hold. Hold.
0:36:00 > 0:36:02Hold it. Try again.
0:36:02 > 0:36:03Good lad.
0:36:03 > 0:36:08We often look back, don't we? Think about all those years ago
0:36:08 > 0:36:11we met just as friends, through the dogs.
0:36:11 > 0:36:13Life's mapped.
0:36:13 > 0:36:16It is mapped. We often smile about it, don't we?
0:36:16 > 0:36:18Good boy.
0:36:19 > 0:36:21I wouldn't have met you otherwise, would I?
0:36:21 > 0:36:24I just wouldn't have met him. I don't know.
0:36:24 > 0:36:27No, life could have been a lot different.
0:36:27 > 0:36:29- Brilliant. So life is fantastic. - Fantastic.
0:36:40 > 0:36:44Back in the borough of Newham, Tina Delaney took away a dog that
0:36:44 > 0:36:47was found roaming in a communal area of a block of flats.
0:36:49 > 0:36:52She'd been following up a complaint about dogs that were
0:36:52 > 0:36:53dangerously out of control
0:36:53 > 0:36:57and although she's found no evidence of that, there's a strong
0:36:57 > 0:37:00possibility the dogs are being boarded there without a licence.
0:37:02 > 0:37:05Tina called the number on the dog's collar
0:37:05 > 0:37:08and spoke to the owner who told her that he pays someone to look
0:37:08 > 0:37:10after his dog while he's at work.
0:37:12 > 0:37:14The dog has been taken to the council kennels.
0:37:18 > 0:37:20From the response of the man on the phone, the owner,
0:37:20 > 0:37:24that's obviously an animal that he loves enough to pay
0:37:24 > 0:37:29somebody £15 a day to look after and yet, it is being
0:37:29 > 0:37:33kept in a block
0:37:33 > 0:37:35with the door propped open
0:37:35 > 0:37:38where anybody that is allowed access into there
0:37:38 > 0:37:41can just put his dog on a lead and walk out with it.
0:37:41 > 0:37:42It wasn't difficult to catch his dog.
0:37:42 > 0:37:45It was a little bit frightened, but it wasn't difficult to catch his dog.
0:37:45 > 0:37:48Because his dog was a bit nervous to begin with,
0:37:48 > 0:37:52if there had been two people there or even someone who held the door open,
0:37:52 > 0:37:55his dog could have been killed on this main road.
0:37:55 > 0:37:58Yet he is paying for his dog to be looked after and be secure
0:37:58 > 0:38:00while he's at work all day.
0:38:02 > 0:38:05The owner of the dog calls Tina to arrange the dog's collection.
0:38:08 > 0:38:11So he's given his dog boarder permission to come
0:38:11 > 0:38:13and claim the dog for him
0:38:13 > 0:38:17and then he'll be able to get it from him after he's finished work,
0:38:17 > 0:38:20which I'm astounded by, because if it was my dog,
0:38:20 > 0:38:23there's no way that dog would ever be returning to that premises.
0:38:28 > 0:38:32Hello, my name is Tina Delaney from the London Borough of Newham.
0:38:32 > 0:38:36- Can you confirm your address for me, please?- Tina calls the dog boarder.
0:38:38 > 0:38:41OK. And you've been boarding a dog for payment?
0:38:42 > 0:38:45You HAVEN'T been boarding a dog for payment?
0:38:46 > 0:38:48You have been boarding it for payment.
0:38:48 > 0:38:51But you've been advised that you can't board from your premises
0:38:51 > 0:38:52because you don't have a licence.
0:38:54 > 0:38:57My concern is that you're boarding dogs from your premises
0:38:57 > 0:39:00when you've been advised you can't do that, OK,
0:39:00 > 0:39:05and that you're allowing dogs to run freely in the common areas
0:39:05 > 0:39:08and the door is propped open and they're going into the building.
0:39:08 > 0:39:09You have been advised of that.
0:39:11 > 0:39:14Other residents do live in that block and they have a right to be
0:39:14 > 0:39:18able to come down the stairs and be able to enter the building,
0:39:18 > 0:39:21especially delivery people, should they need to.
0:39:21 > 0:39:25OK. You will get a formal caution, OK?
0:39:25 > 0:39:28If you board any more dogs from today,
0:39:28 > 0:39:30or if you allow your dogs, any dog,
0:39:30 > 0:39:34to run freely in the common law area, then the London Borough of Newham
0:39:34 > 0:39:37will take legal action against you, do you understand that? OK.
0:39:37 > 0:39:40So from now on, this cannot ever happen again.
0:39:40 > 0:39:44I understand you don't want to let your current dog walkers down,
0:39:44 > 0:39:47but you're going to have to or you will face prosecution.
0:39:47 > 0:39:49OK, then.
0:39:49 > 0:39:50Thank you very much, bye-bye.
0:39:53 > 0:39:54He's coming to claim the dog from us.
0:39:54 > 0:39:57He is going to be fined for that, which he knows he has to pay.
0:39:57 > 0:40:00He has to pay a fine of £45 for his dog being
0:40:00 > 0:40:03unattended in an area where the public have access to.
0:40:03 > 0:40:06And he is aware that from now on,
0:40:06 > 0:40:09he cannot board any animals.
0:40:09 > 0:40:12A dog boarding licence can be obtained through the local council
0:40:12 > 0:40:16and the premises may be inspected before one is granted to make sure
0:40:16 > 0:40:18the animals will be well cared for.
0:40:18 > 0:40:20They should be renewed annually.
0:40:22 > 0:40:25Hi. Tina. Got your ID?
0:40:25 > 0:40:29- And your money, please? - There you go.- Brilliant.
0:40:29 > 0:40:30I'll just get the paperwork.
0:40:30 > 0:40:35You can be fined up to £500 and face up to three months in prison
0:40:35 > 0:40:38if you run a boarding kennel or cattery without a licence.
0:40:40 > 0:40:41I explained to you on the phone,
0:40:41 > 0:40:45we will be in touch for the offences that have occurred.
0:40:45 > 0:40:48I've taken into consideration what you've told me
0:40:48 > 0:40:51and as I've already said, if you don't accept a simple caution,
0:40:51 > 0:40:53which basically means you're aware that you're not allowed to
0:40:53 > 0:40:55board dogs at your premises,
0:40:55 > 0:40:58or have the common door open and dogs left out,
0:40:58 > 0:41:02if you don't accept that caution, we will take legal action against you.
0:41:06 > 0:41:09The dog boarder has admitted he'd committed an offence
0:41:09 > 0:41:11and has accepted Tina's caution.
0:41:18 > 0:41:22As a result, legal action won't be taken against him this time.
0:41:22 > 0:41:24But he would need to obtain a licence before attempting to
0:41:24 > 0:41:27run a dog boarding business again.
0:41:27 > 0:41:29In 22 years of working with Newham,
0:41:29 > 0:41:34I've only come across about two or three premises that have had dogs
0:41:34 > 0:41:36boarding there which haven't had a licence.
0:41:36 > 0:41:39It's not common for people generally to want to board
0:41:39 > 0:41:43dogs in their council premises or premises generally.
0:41:43 > 0:41:46You usually get quite big kennel facilities that do dog boarding,
0:41:46 > 0:41:48where dog walking is very common.
0:41:48 > 0:41:52People will employ somebody to go into their house in the day
0:41:52 > 0:41:55and take their dog for a walk so it's not left unattended for long
0:41:55 > 0:41:57periods of time, which is a good thing,
0:41:57 > 0:42:00because most behavioural problems occur because dogs are bored.
0:42:00 > 0:42:03If you can break up the monotony of the day
0:42:03 > 0:42:05of being on your own all day, that's a positive thing.
0:42:05 > 0:42:07If I was going to board my dog,
0:42:07 > 0:42:09I'd make sure the person was licensed
0:42:09 > 0:42:12because you want to know that that person has conditions
0:42:12 > 0:42:15they adhere to, that your dog will be secure, will be
0:42:15 > 0:42:18well looked after and when you're at work, there's nothing untoward
0:42:18 > 0:42:21going to happen to your dog because it's with a responsible dog border.
0:42:21 > 0:42:23Thank you much, bye-bye.
0:42:32 > 0:42:36Timmy the leopard tortoise is now in a new home in Hertfordshire.
0:42:38 > 0:42:42The Chilean Rose tarantula has been adopted by new owners in Essex.
0:42:43 > 0:42:46And the female boa constrictor called Fangs is
0:42:46 > 0:42:48now in her forever home.
0:42:50 > 0:42:53The dog boarder is no longer boarding dogs at his premises
0:42:53 > 0:42:56and has not applied for a licence to do so.