0:00:02 > 0:00:04Nearly half of Britain owns a pet.
0:00:04 > 0:00:06Nice one, mate.
0:00:06 > 0:00:09It's the council and the police. Can you open the door, please?
0:00:09 > 0:00:12But man and beast don't always live together in harmony.
0:00:12 > 0:00:14We have reason to believe it is your dog
0:00:14 > 0:00:16and you've had it for a fair few years and not two weeks.
0:00:16 > 0:00:21When things go wrong, animal wardens are there to protect our pets
0:00:21 > 0:00:24and keep their owners in check.
0:00:24 > 0:00:26I'm not having my dog taken off of me, mate.
0:00:26 > 0:00:28I love you too.
0:00:28 > 0:00:31But for some of our animals are more than just pets.
0:00:31 > 0:00:33I wouldn't know what to do without him.
0:00:33 > 0:00:36They can change and even save lives.
0:00:36 > 0:00:38I owe my life to these horses.
0:00:38 > 0:00:40This is Animal Saints and Sinners.
0:00:40 > 0:00:42DOG BARKS
0:00:46 > 0:00:49Coming up, meet the dog wardens in Salford
0:00:49 > 0:00:52who have a little help when a familiar face finds a stray dog.
0:00:52 > 0:00:54I just happened to see this dog wandering around
0:00:54 > 0:00:57and it was really confused. He was breaking my heart, actually.
0:00:57 > 0:01:00And meet the inspector in Scotland
0:01:00 > 0:01:04who has to seize a horde of animals from a one-bedroom flat.
0:01:04 > 0:01:05It was disgusting.
0:01:05 > 0:01:09The cages were actually stacked on top of each other.
0:01:09 > 0:01:12And we find two families whose lives have been turned around
0:01:12 > 0:01:15by a couple of amazing animals.
0:01:15 > 0:01:18He loves me regardless of what's wrong with me.
0:01:18 > 0:01:21We have this bond, this inseparable bond.
0:01:25 > 0:01:28In Salford, the Council's dog wardens,
0:01:28 > 0:01:31Will Harris and Erica Eaton, are out patrolling.
0:01:31 > 0:01:34This is why we come to the park...
0:01:34 > 0:01:37to meet these people and these doggies.
0:01:37 > 0:01:39I've got one here. I've got one for you.
0:01:39 > 0:01:42This is a special one for Maggie. There we go.
0:01:43 > 0:01:47As well as being responsible for dangerous dogs...
0:01:47 > 0:01:48Will, be careful.
0:01:48 > 0:01:49..and strays...
0:01:49 > 0:01:51Is that your dog?
0:01:51 > 0:01:55..the dog wardens tackle complaints about nuisance dogs.
0:01:55 > 0:01:58Letting it out to foul on the green area just outside the property.
0:01:58 > 0:02:02And any animals they find roaming are posted on social media sites
0:02:02 > 0:02:05in the hope that their owners will come looking for them.
0:02:05 > 0:02:07Puppy's missing at the moment.
0:02:11 > 0:02:15Today, Erica and Will are on their regular tour of Salford's streets
0:02:15 > 0:02:17looking for stray dogs.
0:02:19 > 0:02:20The thing with this job,
0:02:20 > 0:02:23what we've learned is every dog has its own story.
0:02:23 > 0:02:27There could be 101 reasons why that dog's out on the street.
0:02:27 > 0:02:30I think I've heard every excuse under the sun, to be fair,
0:02:30 > 0:02:32as to why the dog's out,
0:02:32 > 0:02:35but our priority is getting that dog safe.
0:02:35 > 0:02:38So, whether we have to chase the dog for ten minutes or five hours,
0:02:38 > 0:02:42we will pursue the dog until we catch it.
0:02:42 > 0:02:45A lot of people automatically jump to the conclusion
0:02:45 > 0:02:47that the dog owner is irresponsible
0:02:47 > 0:02:49but that might not necessarily be the case.
0:02:49 > 0:02:52The window cleaner might've left the gate open.
0:02:52 > 0:02:54We've had recent bad storms.
0:02:54 > 0:02:56So, the fence panels could have blown out
0:02:56 > 0:02:59and the owner doesn't know. There could be lots of reasons.
0:03:01 > 0:03:03Hello.
0:03:03 > 0:03:07Erica's spotted a roaming dog that's run into someone's front yard.
0:03:10 > 0:03:12Hello.
0:03:12 > 0:03:13DOG BARKS
0:03:13 > 0:03:18Oh, you're one of them, are you? Hey? Are you all noise?
0:03:18 > 0:03:20DOG BARKS Good boy. Good boy.
0:03:20 > 0:03:23Having no idea whether this dog is a stray,
0:03:23 > 0:03:25Erica's immediately on the case.
0:03:25 > 0:03:27Is this your dog?
0:03:27 > 0:03:28No.
0:03:31 > 0:03:34Come here, mate. Put this on for me. Good lad.
0:03:34 > 0:03:36I've seen a little kid walk him up and down the street,
0:03:36 > 0:03:38- so I'm sure you'll find... - Do you know him?
0:03:38 > 0:03:43- Where does he live? OK, yeah. - Just a little bit over that way.
0:03:43 > 0:03:46I don't know what number it is. Do you?
0:03:46 > 0:03:50- Do you know if it's chipped? - No, I don't think we know that.
0:03:50 > 0:03:51INAUDIBLE
0:03:51 > 0:03:53Just roaming around here.
0:03:53 > 0:03:55We were just driving past and I spotted him.
0:03:55 > 0:03:58- Is this him?- Opposite the barber's. - Is this him?
0:04:01 > 0:04:04The stray dog is known to the local residents
0:04:04 > 0:04:07and they say he lives just around the corner.
0:04:07 > 0:04:10Will checks for a microchip but the dog hasn't got one
0:04:10 > 0:04:13so they can't look up the owner's address.
0:04:13 > 0:04:18Well, I'll see if the lead me home. He might take me back.
0:04:18 > 0:04:21- It's the second house.- Right. All right. Thanks very much.
0:04:21 > 0:04:24- Come on, boy. What's he called? Tyson?- Yeah, Tyson.
0:04:24 > 0:04:26Ooh, Tyson is strong. Come on, mate.
0:04:28 > 0:04:31The wardens decide the best option is to take Tyson
0:04:31 > 0:04:34for a walk around the block and see if he leads them to his owner.
0:04:34 > 0:04:37Here we go. We've got pyjamas.
0:04:37 > 0:04:40- MAN SHOUTS AND WHISTLES:- Tyson!
0:04:40 > 0:04:41- Is this your dog?- Yeah.
0:04:41 > 0:04:44He's just been running around at the back on his own.
0:04:44 > 0:04:46- Give me the dog.- Come on, Tyson. - Oi, hey, sir.
0:04:46 > 0:04:49Don't do that. I'm going to walk him home for you.
0:04:49 > 0:04:52Don't do that near the road. Don't do that near the road.
0:04:52 > 0:04:54The owner's agitated that his dog's on a lead
0:04:54 > 0:04:57and doesn't want Erica's help getting him inside.
0:04:57 > 0:04:58Hey, hey, hey, calm down.
0:04:58 > 0:05:01- Tell them to put the camera away or I'll smash your- BLEEP- in.
0:05:01 > 0:05:03- Give me the dog.- Come on Tyson. - Oi, hey, sir.
0:05:03 > 0:05:06Some people would say the best form of defence is attack
0:05:06 > 0:05:11and they will literally give us four-letter word abuse
0:05:11 > 0:05:12for no reason at all.
0:05:12 > 0:05:15It's a shame, because we can advise them.
0:05:15 > 0:05:17We can say, "Look, if your dog isn't chipped,
0:05:17 > 0:05:19"we can give you some free micro-chipping advice.
0:05:19 > 0:05:22"If your dog's not neutered, we can do that."
0:05:22 > 0:05:24There's a reason sometimes that the dog's let out
0:05:24 > 0:05:27and sometimes there isn't a reason the dog's been let out.
0:05:27 > 0:05:30Some dogs get out because they want to have some fun.
0:05:30 > 0:05:31We can offer the neutering,
0:05:31 > 0:05:35which will stop them maybe looking for some fun with other dogs.
0:05:35 > 0:05:37'We really try and help, but if they don't want to help
0:05:37 > 0:05:40'there's nothing really much we can do.'
0:05:40 > 0:05:41One happy customer.
0:05:45 > 0:05:47Personally, I would have thrown him in the van
0:05:47 > 0:05:49and took him back to work.
0:05:49 > 0:05:52Situations like that it doesn't make it...
0:05:52 > 0:05:56It doesn't feel like doing the right thing, giving the dog back.
0:05:56 > 0:05:59Erm...dog wasn't chipped. Had no tag on.
0:05:59 > 0:06:02From what the residents said, he's out quite a lot,
0:06:02 > 0:06:03so we will get him again.
0:06:03 > 0:06:06And next time, we won't take him back. We'll take him back to work
0:06:06 > 0:06:09and they'll have to come and pick him up themselves.
0:06:09 > 0:06:11We'll get him again. Don't you worry about that.
0:06:15 > 0:06:18Find out later if Tyson stays put at home
0:06:18 > 0:06:21and whether his owner eventually calms down.
0:06:26 > 0:06:30One animal that has made a huge impact on one particular family
0:06:30 > 0:06:33is not a dog or cat,
0:06:33 > 0:06:35or even a family pet,
0:06:35 > 0:06:38but a donkey called Shocks.
0:06:38 > 0:06:39If somebody had said
0:06:39 > 0:06:42that a donkey was going to change your family's lives,
0:06:42 > 0:06:44you would think, "Well, no. That's...
0:06:44 > 0:06:47"Why... How is that going to happen?" But it does. It actually does.
0:06:48 > 0:06:50What colour is this?
0:06:51 > 0:06:55When Tracy Austwick gave birth in 2010 to twins, Amber and Hope,
0:06:55 > 0:06:58they were 14 weeks premature and she and her husband, Julian,
0:06:58 > 0:07:02thought they were going to lose their two baby daughters.
0:07:04 > 0:07:06It was all a bit of a shock, really. Erm....
0:07:06 > 0:07:09They... You couldn't really see them because the babies were so small
0:07:09 > 0:07:12and they were in these massive incubators
0:07:12 > 0:07:14and they were all wrapped in bubble wrap.
0:07:14 > 0:07:17And they were covered in wires and needles and the machines.
0:07:17 > 0:07:20There was so many machines. So many drugs going through them
0:07:20 > 0:07:22to keep them alive.
0:07:22 > 0:07:26It was...it was really frightening. I didn't think they would survive.
0:07:26 > 0:07:29But they did and, although Hope had a hole in her heart,
0:07:29 > 0:07:32she responded well to treatment and began to get stronger.
0:07:32 > 0:07:34But her twin was in trouble.
0:07:35 > 0:07:37Amber's situation was a lot more complicated.
0:07:37 > 0:07:41The doctor said that she had a very narrow airway
0:07:41 > 0:07:43and, because she was ventilated,
0:07:43 > 0:07:47the airway's been damaged from having the ventilator in.
0:07:47 > 0:07:52So, they said she will need to have help breathing.
0:07:54 > 0:07:56Amber had to have a tracheostomy -
0:07:56 > 0:07:58a tube permanently inserted in her throat.
0:08:00 > 0:08:03The operation happened when she was just three months old,
0:08:03 > 0:08:06and by six months both twins were at home.
0:08:08 > 0:08:11Now, aged three, the girls are doing well,
0:08:11 > 0:08:12but daily life for Amber
0:08:12 > 0:08:16has to revolve around sessions on her inhaler.
0:08:16 > 0:08:20So, she has these nebulizers about three to four times a day
0:08:20 > 0:08:22and one through the night.
0:08:22 > 0:08:26Erm... And it just helps her...
0:08:26 > 0:08:29Helps her generally to breathe...to breathe better.
0:08:29 > 0:08:32So, it's quite limiting for her cos she can't talk
0:08:32 > 0:08:37because the air that she breathes comes out of the tube in her neck
0:08:37 > 0:08:40instead of coming past her voice box like you and I.
0:08:40 > 0:08:43Amber also has cerebral palsy,
0:08:43 > 0:08:45which means she isn't as mobile as she might be
0:08:45 > 0:08:47and her core muscles are weak.
0:08:49 > 0:08:52Hope doesn't have her sister's breathing or mobility problems,
0:08:52 > 0:08:55but she does still have a hole in her heart
0:08:55 > 0:08:58and both girls have struggled enormously with their speech.
0:08:58 > 0:09:01Communication wise, erm,
0:09:01 > 0:09:04there was no communication with Amber really at all.
0:09:04 > 0:09:07Hope was really good because she started to say little words.
0:09:07 > 0:09:10But then it kind of like slowed down a bit
0:09:10 > 0:09:12because I think she was trying to communicate with Amber,
0:09:12 > 0:09:14and because there was nothing coming back from Amber
0:09:14 > 0:09:16because she couldn't talk
0:09:16 > 0:09:21I think Hope's confidence, if you like, didn't grow very quick
0:09:21 > 0:09:23because she really, really struggled to talk.
0:09:23 > 0:09:26Tracy and Julian were dealing with the girls' conditions
0:09:26 > 0:09:29as best they could but felt restricted at home.
0:09:29 > 0:09:33Come on, you can do it. Put your leg up. Whoop! And put your arm up.
0:09:33 > 0:09:36- Superhero!- Superhero! Yeah!
0:09:36 > 0:09:38Do your superhero.
0:09:38 > 0:09:41Then things suddenly changed when another parent told them
0:09:41 > 0:09:44about a surprising place that might be able to help -
0:09:44 > 0:09:47The Donkey Sanctuary.
0:09:49 > 0:09:52The charity rescues animals in need,
0:09:52 > 0:09:55then trains them to work with children.
0:09:56 > 0:09:59Children can benefit is so many different ways.
0:09:59 > 0:10:02Obviously, it's very calming just stroking a donkey.
0:10:02 > 0:10:06But also riding can help with a child's balance and coordination
0:10:06 > 0:10:09and their muscle dexterity. There's lots of different things
0:10:09 > 0:10:11that the donkeys can help the kids with.
0:10:13 > 0:10:14Who are you riding, Amber?
0:10:14 > 0:10:16Oh, nice flat hand.
0:10:18 > 0:10:22Reach right up, both hands. And your left hand. Both hands.
0:10:22 > 0:10:24And can you give him another kiss?
0:10:24 > 0:10:26And when Amber and Hope arrived at The Sanctuary,
0:10:26 > 0:10:30one donkey in particular quickly got their attention.
0:10:30 > 0:10:31Shocks.
0:10:33 > 0:10:36Nice flat hand. Can you give him a stroke?
0:10:36 > 0:10:38Give him a stroke and a hug.
0:10:38 > 0:10:41Oh, good. And a kiss. Lovely.
0:10:41 > 0:10:45Much like the girls, Shocks didn't have the best start in life.
0:10:45 > 0:10:49He was discovered on a farm in Ireland in 2010
0:10:49 > 0:10:50with huge neck injuries
0:10:50 > 0:10:54because he'd been tethered to a pole most of his life.
0:10:54 > 0:10:56They kept either a rope or the same head collar on him,
0:10:56 > 0:10:58which actually grew into his flesh.
0:10:58 > 0:11:00Unfortunately, when they took the head collar off,
0:11:00 > 0:11:04it left substantial damage to his neck and to his skin.
0:11:04 > 0:11:06Whether out of naivety or malice, we're not sure,
0:11:06 > 0:11:09they poured a cleaning fluid onto the skin,
0:11:09 > 0:11:12which, obviously, left irreparable damage.
0:11:14 > 0:11:17And, although the staff at The Sanctuary
0:11:17 > 0:11:19have seen many cases of animal cruelty,
0:11:19 > 0:11:22Shocks' injuries were the worst they'd ever seen.
0:11:22 > 0:11:26He would've been in a lot of pain when the head collar was removed
0:11:26 > 0:11:28and also he's got some mental scarring
0:11:28 > 0:11:33in that he was not very comfortable, especially with adults and with men.
0:11:33 > 0:11:36It took him a long time to start trusting people again
0:11:36 > 0:11:39and that obviously started, we found, through the children.
0:11:39 > 0:11:42Shocks amazed everyone with his rapid recovery
0:11:42 > 0:11:44and a year-and-a-half after his rescue
0:11:44 > 0:11:48he was ready to be a riding therapy donkey.
0:11:48 > 0:11:50Yes. We go round.
0:11:56 > 0:12:00It was basically an instant bond between Shocks and the girls.
0:12:00 > 0:12:02I mean, the girls absolutely adore Shocks
0:12:02 > 0:12:06and Shocks as a riding therapy donkey not only provided
0:12:06 > 0:12:07the therapy that they needed,
0:12:07 > 0:12:10but I think he loved them a little bit, too.
0:12:12 > 0:12:15- And say, "Hi, Shocksie."- Hello.
0:12:16 > 0:12:21I did tell the girls that he was rescued, so I think that makes...
0:12:21 > 0:12:24You know, it makes the girls love him even more
0:12:24 > 0:12:28because they know that he's been mistreated.
0:12:28 > 0:12:31And so they do. They love him a lot more for that, I think.
0:12:32 > 0:12:36- Yeah. Say, "Walk on."- Oh, good girl.
0:12:36 > 0:12:38- Come on then.- Good girl.
0:12:38 > 0:12:41- We're going to go down to the wiggly pole.- Can you see the wiggly pole?
0:12:41 > 0:12:44And you see where we've got to go?
0:12:46 > 0:12:49- Wheee! Good girl.- Good girl.
0:12:49 > 0:12:53And the next one. Number two. Are you ready?
0:12:53 > 0:12:56BOTH: Three...
0:12:56 > 0:12:58and four!
0:12:58 > 0:13:03Yeah, turn. Can you see the red box? Come on then.
0:13:04 > 0:13:06Can you say, "Wiggle, wiggle?" Ready?
0:13:06 > 0:13:08Wiggle, wiggle!
0:13:08 > 0:13:10Wiggle, wiggle!
0:13:11 > 0:13:14And, as well as the girls having a strong emotional bond with Shocks,
0:13:14 > 0:13:16the staff wanted to make sure
0:13:16 > 0:13:18the riding would help them physically, too.
0:13:18 > 0:13:20- Love you, Shockey. - Love you, Shockey.
0:13:20 > 0:13:24- Nice and loud. Love you, Shockey. - Love you, Shockey.- Oh, good girl.
0:13:24 > 0:13:25'Since we've been coming,
0:13:25 > 0:13:27'we've probably been coming for about a year,'
0:13:27 > 0:13:29and everything's changed.
0:13:29 > 0:13:32I mean, especially with Amber. Her core stability's a lot, lot better
0:13:32 > 0:13:35and her strength in her arms is a lot better.
0:13:35 > 0:13:37You holding it all right?
0:13:37 > 0:13:41- Good girl. What's that number?- One.
0:13:41 > 0:13:43Good girl.
0:13:43 > 0:13:44Right.
0:13:44 > 0:13:46INAUDIBLE
0:13:46 > 0:13:49- We have, so say, "Walk on." - Walk on.- Very good.
0:13:49 > 0:13:53'The same with Hope, really. She's... Because her stability's quite good,'
0:13:53 > 0:13:56she can sit up quite well anyway, but with her it's more speech.
0:13:56 > 0:13:59So the riding instructors can ask her what colour she wants
0:13:59 > 0:14:02and then she can tell them what colour rather than pointing.
0:14:02 > 0:14:06All the activities at The Sanctuary are colour-coordinated
0:14:06 > 0:14:08so the children can learn while they ride.
0:14:08 > 0:14:11- What colour do you want?- Blue.
0:14:11 > 0:14:14- Blue.- BOTH: Good girl.- OK. So, say, "Blue," nice and loud.
0:14:14 > 0:14:17- Blue.- Blue. Well done!
0:14:17 > 0:14:21- Say... Oh, my gosh!- Good. Well done.
0:14:21 > 0:14:24That was a good aim, wasn't it?
0:14:24 > 0:14:26- What colour was that bucket?- Blue.
0:14:27 > 0:14:30- Nice and loud.- Blue.- Good girl.
0:14:30 > 0:14:33And it's not just the girls who've benefited.
0:14:33 > 0:14:36It's been really lovely and interesting to see how
0:14:36 > 0:14:40not only has Shocks helped the girls with their additional needs,
0:14:40 > 0:14:41but it's really been Amber and Hope
0:14:41 > 0:14:44that have helped Shocks come out of his shell
0:14:44 > 0:14:46and really made him into the brilliant therapy donkey
0:14:46 > 0:14:48he is today.
0:14:48 > 0:14:53Shocks has made a big impact on the girls' lives. He is so...
0:14:53 > 0:14:55He's such a soft, soft donkey.
0:14:55 > 0:14:58And they love him for that.
0:14:59 > 0:15:04- BOTH: Good girl.- Well done. Again. - Love you, Shockey.
0:15:04 > 0:15:06Oh, and can you give him a stroke?
0:15:21 > 0:15:24In Scotland, animal welfare issues are tackled
0:15:24 > 0:15:28by the Scottish Society For The Prevention Of Cruelty To Animals.
0:15:30 > 0:15:32In West Dunbartonshire, near Glasgow,
0:15:32 > 0:15:36senior inspector Nicki Scott is in the middle of a busy shift.
0:15:37 > 0:15:42Speak. Oh, honey. Come on. Come on.
0:15:42 > 0:15:45Every animal that comes into the Welfare Centre has to be
0:15:45 > 0:15:48individually logged on.
0:15:48 > 0:15:50Nicki is responsible for investigating
0:15:50 > 0:15:53allegations of cruelty and neglect.
0:15:54 > 0:15:56DOGS BARKS
0:15:56 > 0:15:59We've had a complaint about the dogs.
0:15:59 > 0:16:02She has the power to seize animals at risk.
0:16:02 > 0:16:04Have you got room for another?
0:16:04 > 0:16:07And to report people for potential prosecution.
0:16:08 > 0:16:12We're meeting her tomorrow to caution and charge her.
0:16:12 > 0:16:15Any animals she removes are taken back to the rescue centre
0:16:15 > 0:16:17to be treated and re-homed.
0:16:18 > 0:16:20It's a wee bit twisted, see?
0:16:22 > 0:16:26In her 12 years with the SSPCA, Nicki has seen it all
0:16:26 > 0:16:28and today is no exception.
0:16:30 > 0:16:34The complainer said that it's general animal neglect.
0:16:34 > 0:16:39So, they've got one collie cross, one black mongrel,
0:16:39 > 0:16:44two staffie pups, seven guinea pigs and cockatiels.
0:16:46 > 0:16:48In a one-bedroom flat.
0:16:48 > 0:16:50Deep joy.
0:16:51 > 0:16:53It's Nicki's job to decide
0:16:53 > 0:16:55whether the animals are at serious risk
0:16:55 > 0:16:57or whether the owners just need some help
0:16:57 > 0:17:00understanding how to care for their pets.
0:17:00 > 0:17:02Either way, with the amount of animals involved,
0:17:02 > 0:17:03she's going to need backup.
0:17:08 > 0:17:10Leads.
0:17:14 > 0:17:16On inspecting the flat,
0:17:16 > 0:17:20Nicki discovers that the owners are keeping 19 animals
0:17:20 > 0:17:24and has decided to use her powers to seize all of them.
0:17:24 > 0:17:27The smell was overpowering. It was disgusting.
0:17:27 > 0:17:31There was no windows open, so there was no ventilation.
0:17:31 > 0:17:35Most of the animals were locked in one room with the curtains closed.
0:17:35 > 0:17:38So, if you can imagine that amount of animals all breathing
0:17:38 > 0:17:41and sweating and urinating, etc.
0:17:53 > 0:17:55It was a tiny one-bedroom flat.
0:17:55 > 0:17:58The whole situation was just chaotic.
0:18:01 > 0:18:04After speaking with the owners, they weren't coping with what they had.
0:18:04 > 0:18:08Although they thought they were trying their best,
0:18:08 > 0:18:11the welfare of the animals was really at risk
0:18:11 > 0:18:13and they had to just all come.
0:18:13 > 0:18:17SHE SINGS: I can't see where I'm going.
0:18:25 > 0:18:28- Have you got any space in the side there?- No.- No?
0:18:28 > 0:18:30- We could put them... - Aye, we could put...
0:18:30 > 0:18:32We could shove them in the side.
0:18:32 > 0:18:34That's what I'm going to do with mine.
0:18:44 > 0:18:48One by one, the animals are removed from the flat.
0:18:50 > 0:18:52There are four dogs on the premises.
0:18:57 > 0:19:02As well as ten guinea pigs, two hamsters and three finches.
0:19:03 > 0:19:07OK. All right. You're all right. You're all right.
0:19:11 > 0:19:14- Have you got room for another? - If they can go in together.
0:19:14 > 0:19:17With the animals filling up three vans,
0:19:17 > 0:19:19they're taken back to the rescue centre.
0:19:23 > 0:19:27Did you manage to get your lead off, baby? Don't you bite me.
0:19:27 > 0:19:29Don't you bite me. No, no.
0:19:30 > 0:19:35Last year, the Scottish SPCA found new owners for over 6,500 animals
0:19:35 > 0:19:38who'd been neglected or abandoned.
0:19:38 > 0:19:41Their policy is never to put a healthy animal to sleep.
0:19:41 > 0:19:44- She is definitely.- Is she?
0:19:44 > 0:19:48With 19 animals living in a one-bedroom flat,
0:19:48 > 0:19:51there are serious concerns as to the state of their health.
0:19:51 > 0:19:56And in a matter of weeks there'll be even more animals to worry about.
0:19:56 > 0:19:58I can definitely feel something in there.
0:20:06 > 0:20:07Yeah. I thought so.
0:20:07 > 0:20:10Well, you're definitely not going back in there with your missus.
0:20:10 > 0:20:14No, you dirty boy. Dirty boy.
0:20:17 > 0:20:20With at least one female guinea pig pregnant,
0:20:20 > 0:20:24Nicki has to separate all the males from the females.
0:20:24 > 0:20:26- I don't... No, I think it's a boy. - It's a boy.
0:20:26 > 0:20:29I think it's got little testicles in there. Yeah, it's a boy.
0:20:29 > 0:20:31Ooh, there's another boy, then.
0:20:35 > 0:20:39This, we have a female guinea pig with a high probability
0:20:39 > 0:20:42that she is pregnant. She's got some hair loss.
0:20:42 > 0:20:45The vet checked her over
0:20:45 > 0:20:49and was pretty convinced that she had at least one baby in there.
0:20:49 > 0:20:53This is a wee male guinea pig who was kept on his own.
0:20:53 > 0:20:55He's the daddy of all the babies.
0:20:59 > 0:21:02And he has...
0:21:02 > 0:21:04Oh, the wee man. Oh, there.
0:21:04 > 0:21:07He's got a little bit of discharge on his eye.
0:21:07 > 0:21:09His eye was quite closed when we went in.
0:21:09 > 0:21:12He didn't want to open that one the same as this one.
0:21:12 > 0:21:13So, the vet had a wee check
0:21:13 > 0:21:17and said he has got mild conjunctivitis in both his eyes.
0:21:17 > 0:21:19So, he'll need treatment for that.
0:21:19 > 0:21:21Again, this isn't...
0:21:21 > 0:21:24He's got no quality of life in there.
0:21:24 > 0:21:27He should have a hide. It's tiny. He can't run about in there.
0:21:27 > 0:21:30He can't act in his normal behaviour.
0:21:30 > 0:21:33It's just completely unsuitable.
0:21:33 > 0:21:36This wee chap, he was in the living room.
0:21:39 > 0:21:40I don't know if you can see.
0:21:40 > 0:21:42He's actually got a sore eye, as well.
0:21:42 > 0:21:45His right eye is really sore.
0:21:45 > 0:21:48They did say they see it rubbing it's eye
0:21:48 > 0:21:50quite a lot on the cuttlefish.
0:21:50 > 0:21:52Again, it should have seen a vet for that
0:21:52 > 0:21:55because there's obviously a problem.
0:21:55 > 0:21:59The water, again, if you look, is filthy.
0:22:00 > 0:22:03Just general husbandry has been really bad.
0:22:05 > 0:22:07Erm, and finishing off...
0:22:09 > 0:22:11..the one with the statue of poo.
0:22:11 > 0:22:15Which, apparently, again got like this in a week.
0:22:15 > 0:22:18And there's no way that got like that in a week.
0:22:18 > 0:22:21But, as well as nursing and re-homing the smaller animals,
0:22:21 > 0:22:23the charity will be looking for new owners
0:22:23 > 0:22:26for the four dogs they've seized.
0:22:26 > 0:22:29DOGS BARK
0:22:30 > 0:22:33Spike! Oh, honey. Come on.
0:22:33 > 0:22:36Come on, poor boy.
0:22:38 > 0:22:39Thanks to Nicki, the animals are safe
0:22:39 > 0:22:41and the couple have avoided court,
0:22:41 > 0:22:44but they've been advised not to take on any more animals
0:22:44 > 0:22:47unless they can provide them with proper care.
0:22:47 > 0:22:49I think if they hadn't worked with me the way they did
0:22:49 > 0:22:53there would have been a prosecution. They've been given a welfare notice
0:22:53 > 0:22:55and they will get a written warning, as well.
0:22:55 > 0:22:58I think, under the situation that we had
0:22:58 > 0:23:01a prosecution probably wasn't the way to go this time,
0:23:01 > 0:23:03but definitely would be the next.
0:23:03 > 0:23:07We're just going to start shipping them all through to their new home
0:23:07 > 0:23:09and get them settled for the night.
0:23:10 > 0:23:13The story, hopefully, should have two happy endings.
0:23:13 > 0:23:16One, that the couple's life should be a wee bit better and easier
0:23:16 > 0:23:18and they won't lose their flat.
0:23:18 > 0:23:23And two, the animals now will hopefully get good homes
0:23:23 > 0:23:27where they have more space to do what they should be doing naturally
0:23:27 > 0:23:29and they're not all stuck together in small cages.
0:23:31 > 0:23:35- Ooh! Nice, big male.- Oh, my goodness. He isn't half. Hello.
0:23:35 > 0:23:36Aren't you, handsome?
0:23:40 > 0:23:44In North Devon, one animal that's never been neglected is Teddy.
0:23:44 > 0:23:46Yes. Clever boy.
0:23:46 > 0:23:50He's completely transformed the life of his owner.
0:23:50 > 0:23:53Life with Teddy is absolutely amazing.
0:23:53 > 0:23:55It was just like somebody had waved a wand.
0:23:55 > 0:23:58He was the puppy that was going to change my life.
0:24:01 > 0:24:04Since birth, Wendy Hilling has suffered
0:24:04 > 0:24:06from an extremely rare skin condition
0:24:06 > 0:24:09which causes tears and blisters at the slightest knock.
0:24:11 > 0:24:13I've got a rare genetic disease
0:24:13 > 0:24:16called dystrophic epidermolysis bullosa recessive.
0:24:16 > 0:24:18It's a very rare condition
0:24:18 > 0:24:20and often not known by skin specialists themselves.
0:24:20 > 0:24:23Known as EB for short,
0:24:23 > 0:24:27Wendy's condition is life-limiting in many ways.
0:24:27 > 0:24:29The pain with EB is constant.
0:24:29 > 0:24:32It's always there. How you cope with it is another thing.
0:24:32 > 0:24:34There are some days when the pain is so bad
0:24:34 > 0:24:36that I think I can't cope with it any more.
0:24:38 > 0:24:41Because the skin all over her body is so fragile,
0:24:41 > 0:24:44Wendy struggles to live a normal life.
0:24:44 > 0:24:46My hands are closing now
0:24:46 > 0:24:48so it's limiting me a lot more than what it was.
0:24:48 > 0:24:51Getting in the car, doing seat belts up -
0:24:51 > 0:24:53every single thing you do, your skin's affected
0:24:53 > 0:24:55because that's what you're touching.
0:24:55 > 0:24:59I can't even press the button to go across the road.
0:24:59 > 0:25:01You have to learn what your own limitations are.
0:25:01 > 0:25:04You also have to teach other people that are dealing with you
0:25:04 > 0:25:06exactly what they can do with you, as well,
0:25:06 > 0:25:09which is often more difficult because it's so hard to understand
0:25:09 > 0:25:11that some of the skin can look quite normal
0:25:11 > 0:25:13but, in actual fact, it's just a time bomb
0:25:13 > 0:25:15waiting for somebody to touch it.
0:25:15 > 0:25:19Wendy's scarring is obvious on the outside of her body, on her skin,
0:25:19 > 0:25:22but it also affects her internally.
0:25:22 > 0:25:24Her throat has become so scarred from blisters
0:25:24 > 0:25:27that the opening is now the size of a five pence piece
0:25:27 > 0:25:30and it can close at any time.
0:25:30 > 0:25:32You can burst the blisters in your throat.
0:25:32 > 0:25:35They say, if you can get down far enough, to attempt it,
0:25:35 > 0:25:39but you can't and you've just got to wait until it will subside itself.
0:25:39 > 0:25:42You've really got to be brave enough to take that swallow when you don't
0:25:42 > 0:25:45know whether that's going to be the very one that blocks your throat
0:25:45 > 0:25:48altogether or whether that's going to be the one that bursts it.
0:25:53 > 0:25:55And, because the very action of crying
0:25:55 > 0:25:57makes Wendy's throat close even more,
0:25:57 > 0:26:00she has to try to avoid getting emotional.
0:26:00 > 0:26:02It's very difficult not to cry.
0:26:02 > 0:26:04There are programmes on the television
0:26:04 > 0:26:07that have to be turned off. I can't go to funerals very easily.
0:26:07 > 0:26:10Even a tiny bit of emotion affects then my swallowing
0:26:10 > 0:26:13for the whole rest of the day and perhaps for weeks
0:26:13 > 0:26:14because it's...
0:26:14 > 0:26:18It had started the swelling off and it doesn't go down voluntarily.
0:26:18 > 0:26:21In earlier years, despite her challenges,
0:26:21 > 0:26:25Wendy married Peter, her husband now of 22 years.
0:26:25 > 0:26:26She also brought up two children
0:26:26 > 0:26:29and managed to give them a relatively normal family life.
0:26:30 > 0:26:34But in recent years, her condition has deteriorated so much
0:26:34 > 0:26:36that Peter had no option but to give up his job
0:26:36 > 0:26:38and become his wife's full-time carer.
0:26:40 > 0:26:43The couple weren't able to do the normal things that the rest of us
0:26:43 > 0:26:47take for granted, like getting a good night's sleep.
0:26:47 > 0:26:51They had to take it in turns to stay awake each night
0:26:51 > 0:26:53in case Wendy stopped breathing.
0:26:53 > 0:26:57I think Peter and I were in a twilight zone permanently.
0:26:57 > 0:26:59Neither of us got proper sleep. We sort of...
0:26:59 > 0:27:03It worked out like a clock. We didn't set an alarm clock.
0:27:03 > 0:27:06We seemed to manage to wake and sleep every two hours,
0:27:06 > 0:27:07but Peter was shattered.
0:27:07 > 0:27:10Not only was he looking after me 24 hours a day,
0:27:10 > 0:27:12he was getting no sleep, either.
0:27:12 > 0:27:16But, as time went on, Wendy realised even round-the-clock care from Peter
0:27:16 > 0:27:18wasn't going to be enough.
0:27:18 > 0:27:20The older I got, really, the more treatment I needed.
0:27:20 > 0:27:22I think it was like the world was closing in on me.
0:27:22 > 0:27:25It was almost like I was...
0:27:25 > 0:27:28There was a light at the end of the tunnel for everybody else,
0:27:28 > 0:27:30but for me there wasn't the light there.
0:27:30 > 0:27:33I was struggling in the dark and it was getting darker and darker.
0:27:33 > 0:27:35HER VOICE BREAKS Sorry.
0:27:37 > 0:27:41The couple were in crisis but, just as they were about to give up hope,
0:27:41 > 0:27:44Wendy spotted a woman with an unusual helper,
0:27:44 > 0:27:46and it was a revelation.
0:27:46 > 0:27:48She was on her own in a wheelchair
0:27:48 > 0:27:50and the dog was doing everything for her.
0:27:50 > 0:27:53Picking up, taking her coat off, doing everything for her.
0:27:53 > 0:27:54I knew that was what I wanted.
0:27:54 > 0:27:57So, I went home and I put on the internet
0:27:57 > 0:28:00"dogs helping people" and it came up with various places.
0:28:00 > 0:28:02And I saw Canine Partners.
0:28:02 > 0:28:05And the pictures there on Canine Partners were just so adorable.
0:28:05 > 0:28:08The dogs looked absolutely delightful.
0:28:08 > 0:28:12And I rang up and made that phone call and it was just...
0:28:12 > 0:28:14the best thing we ever did!
0:28:16 > 0:28:18The charity trains dogs to assist people
0:28:18 > 0:28:21with all kinds of physical disabilities.
0:28:22 > 0:28:25Angel, try and get it. Yes, good girl. Bring it here.
0:28:25 > 0:28:27Wendy's skin condition was a challenge,
0:28:27 > 0:28:29but they were keen to help.
0:28:29 > 0:28:31Dogs can not only do assistive tasks,
0:28:31 > 0:28:33so picking up items, opening doors, lift buttons,
0:28:33 > 0:28:36loading and unloading the washing machine,
0:28:36 > 0:28:39but they'll give people the confidence to change their routine
0:28:39 > 0:28:40and get back out into society.
0:28:40 > 0:28:43Going out and about and meeting people
0:28:43 > 0:28:45when they're out walking their dog,
0:28:45 > 0:28:48as well as maybe get back into the workplace.
0:28:48 > 0:28:52Tug, tug. Yes! Good girl.
0:28:52 > 0:28:56They knew any dog trained for Wendy would have to be extra gentle,
0:28:56 > 0:28:59so a puppy she could work with from day one would be best.
0:29:01 > 0:29:03They found a litter of golden retrievers
0:29:03 > 0:29:05and let Wendy choose her companion.
0:29:05 > 0:29:08She was immediately drawn to one dog in particular.
0:29:08 > 0:29:11He was so lively. I mean, at one stage we did begin to wonder
0:29:11 > 0:29:13whether it was ever going to be a canine partner
0:29:13 > 0:29:15because he was just so over-the-top.
0:29:15 > 0:29:17He was just one happy bundle of fluff, you know?
0:29:17 > 0:29:19Like a little snowball on legs.
0:29:19 > 0:29:22They named him Teddy and he went to live with his new owners
0:29:22 > 0:29:24when he was just nine weeks old.
0:29:27 > 0:29:31And he's made a huge change to Wendy's life.
0:29:33 > 0:29:37Having a dog gets you out. Gets you out in all weathers, as you can see.
0:29:37 > 0:29:40It could be freezing cold, pouring with rain, you don't really care
0:29:40 > 0:29:43once you get out with Ted. You're sitting at home and you think,
0:29:43 > 0:29:46"Oh, I don't really want to go out," but once you get out with him
0:29:46 > 0:29:48he's just so happy that it wears off on you.
0:29:50 > 0:29:53They completed an intensive training course.
0:29:53 > 0:29:56By the time Teddy was ten months old he was able to take over
0:29:56 > 0:30:00a huge number of tasks that Wendy had been struggling with.
0:30:00 > 0:30:05Teddy helps me get undressed, to get ready for the day.
0:30:05 > 0:30:09We go shopping together. He does the cash point machine.
0:30:09 > 0:30:11He pays for food at the checkout.
0:30:11 > 0:30:13Even if I drop my bank card in the shop,
0:30:13 > 0:30:16he's taught himself to put it against one of his claws
0:30:16 > 0:30:20and flip it with the other paw. And he can even pick that up.
0:30:20 > 0:30:23And our whole day is just one long adventure, really.
0:30:23 > 0:30:26There's never a dull moment in my life now.
0:30:27 > 0:30:29- Take it to Daddy. Say, "Rubbish, Daddy."- Thank you, Ted.
0:30:29 > 0:30:34Good boy. That's excellent. That was a good boy, wasn't it?
0:30:34 > 0:30:36Get the washing for me. Open door.
0:30:37 > 0:30:41Good boy. Get the washing. In there.
0:30:41 > 0:30:43More washing. More. Here.
0:30:43 > 0:30:45Good boy.
0:30:45 > 0:30:47And the door for me then.
0:30:47 > 0:30:49Well done.
0:30:49 > 0:30:50Can you get my shoes for me?
0:30:50 > 0:30:53Quick, in my hand. Good boy. Bring them here.
0:30:53 > 0:30:54Good boy.
0:30:54 > 0:30:57And it isn't just the daily tasks that Teddy helps with.
0:30:57 > 0:31:00The couple now know they can rely on the dog in more ways
0:31:00 > 0:31:02than they ever thought possible.
0:31:02 > 0:31:07One night when Teddy was about ten months old, I came to not breathing.
0:31:07 > 0:31:09Peter was asleep. Teddy was sound asleep.
0:31:09 > 0:31:13And they say your life flashes before you, but it does.
0:31:13 > 0:31:15Something was just... I knew it was desperate.
0:31:15 > 0:31:17And, without saying anything,
0:31:17 > 0:31:19Teddy just got up, ran round the other side of the bed
0:31:19 > 0:31:22and pulled Peter's pillow from underneath his head
0:31:22 > 0:31:24and woke him come up so Peter could help.
0:31:26 > 0:31:29The bond between Teddy and my wife had got so strong
0:31:29 > 0:31:34that he obviously picked up on everything that her...
0:31:34 > 0:31:36her breathing did. How it altered at all.
0:31:36 > 0:31:37Excellent.
0:31:37 > 0:31:41At last, the couple were able to sleep soundly at night
0:31:41 > 0:31:44knowing that Teddy would wake Peter if Wendy stopped breathing.
0:31:44 > 0:31:47And, to make the couple feel even more secure,
0:31:47 > 0:31:48they had a special alarm fitted
0:31:48 > 0:31:51that Teddy could operate in a real emergency.
0:31:51 > 0:31:54Teddy, go touch button. Get help. Touch button for me.
0:31:54 > 0:31:56Go touch.
0:31:56 > 0:31:59ALARM RINGS
0:31:59 > 0:32:02And, as well as monitoring Wendy's breathing at night,
0:32:02 > 0:32:05Teddy also helps Peter watch over her in the day.
0:32:05 > 0:32:09Because Wendy's throat is so narrow, she can't eat solid food.
0:32:09 > 0:32:12The risk of choking is just too great.
0:32:13 > 0:32:15I put a bit of cheese in my mouth and I said to myself,
0:32:15 > 0:32:19"You must not chew this or attempt to swallow it. Just the taste."
0:32:19 > 0:32:21I just love cheese.
0:32:21 > 0:32:25The next thing I know, I'm holding on to the sink
0:32:25 > 0:32:28and I'm just going onto the floor and I couldn't breathe.
0:32:28 > 0:32:31Teddy doesn't normally bark
0:32:31 > 0:32:35unless there's something urgent and needs attention.
0:32:36 > 0:32:41Wendy was choking, so I hit her on the back really hard.
0:32:44 > 0:32:46And she came round.
0:32:46 > 0:32:51She eventually came round, so I think he really saved her life then.
0:32:54 > 0:32:57And Teddy's heroism didn't go unnoticed.
0:32:57 > 0:33:01Saving a life won him a PDSA award for animal bravery,
0:33:01 > 0:33:04and no-one could be more grateful than Wendy.
0:33:06 > 0:33:10He calms me down. He makes me feel better. He makes me feel good.
0:33:10 > 0:33:12He loves me regardless of what's wrong with me.
0:33:12 > 0:33:14He doesn't understand that part of it.
0:33:14 > 0:33:16He just knows he's got a mum
0:33:16 > 0:33:19that loves him to the end of the earth and back.
0:33:19 > 0:33:22And that's important for him and important for me.
0:33:22 > 0:33:26That we have this bond, this inseparable bond.
0:33:27 > 0:33:32I can't imagine what life would be like now without Teddy.
0:33:34 > 0:33:36He has completely transformed our lives.
0:33:39 > 0:33:42He's the best friend anyone could ever ask for.
0:33:42 > 0:33:45He's the most reliable, faithful friend. Always there.
0:33:45 > 0:33:48Never minds helping. We just really enjoy life.
0:33:58 > 0:34:02Back in Salford, dog control officers Erica Eaton and Will Harris
0:34:02 > 0:34:03are on the road again.
0:34:05 > 0:34:06Yesterday, they were called out
0:34:06 > 0:34:09because there was a stray roaming the streets.
0:34:09 > 0:34:11DOG BARKS
0:34:11 > 0:34:13Is this your dog? No.
0:34:13 > 0:34:17And today they've got yet another call out.
0:34:17 > 0:34:19Come here, mate. Put this on for me. Good lad.
0:34:19 > 0:34:23Oh, we just got a call. We're going to go over now to the M5 area,
0:34:23 > 0:34:25which I believe is maybe near Media City.
0:34:25 > 0:34:28They've got a dog there confined on the premises,
0:34:28 > 0:34:31so hopefully it's chipped and we can return it to its owner.
0:34:31 > 0:34:32- Let's go.- Let's go.- Batman.
0:34:35 > 0:34:38Working with Will is...funny. We have a good laugh.
0:34:38 > 0:34:41I don't think there's a day goes by without us...
0:34:41 > 0:34:44tittering about something or other or some dog.
0:34:44 > 0:34:49On a day-to-day basis, our main priority is a stray dog,
0:34:49 > 0:34:53whether it be in a school or whether it be confined to somebody's garden.
0:34:53 > 0:34:55That's our priority over anything else.
0:34:55 > 0:34:59So, no matter what you're doing, as soon as that call comes through,
0:34:59 > 0:35:02it's a case of jumping in the van and off you go.
0:35:02 > 0:35:05The calls will mostly come from members of the public
0:35:05 > 0:35:09that they've contained the dog or that they've caught the dog.
0:35:12 > 0:35:13Why do we know your face?
0:35:13 > 0:35:16And the member of the public who's called in this time
0:35:16 > 0:35:18just happens to be presenter Nicky Campbell.
0:35:20 > 0:35:22I went for a run and I went a different route this morning
0:35:22 > 0:35:25and I just happened to see this dog wandering around.
0:35:25 > 0:35:27And it wandered across the road and I shouted to a fella,
0:35:27 > 0:35:30"Is that your dog?" He says, "No, it's not."
0:35:30 > 0:35:32And it was really confused, so I...
0:35:32 > 0:35:35It went down this alleyway and I came down the alleyway
0:35:35 > 0:35:37and made sure it couldn't get out.
0:35:37 > 0:35:40And the people in the office helped me.
0:35:40 > 0:35:42I was...freezing, but...
0:35:42 > 0:35:45- See? Poor thing, eh?- Yeah.
0:35:45 > 0:35:47It was breaking my heart, actually.
0:35:47 > 0:35:48HE CALLS DOG WITH MOUTH
0:35:48 > 0:35:53Hello. Hello. Hello.
0:35:53 > 0:35:55What's the matter? Can I sit down with you?
0:35:55 > 0:35:57I'll sit down. I'll sit down.
0:35:57 > 0:36:00What's the matter? You lost?
0:36:03 > 0:36:05As Will approaches the stray,
0:36:05 > 0:36:08it's clear that the dog is confused and scared.
0:36:11 > 0:36:16Good girl. Good girl. Good girl.
0:36:16 > 0:36:17Good girl.
0:36:21 > 0:36:24Want to smell my lead? Want to smell my lead?
0:36:24 > 0:36:25Have a smell?
0:36:27 > 0:36:28Want a smell, yeah?
0:36:30 > 0:36:33She was breaking my heart when I saw her just wandering around
0:36:33 > 0:36:35and she nearly just ran across the road.
0:36:35 > 0:36:37Looks quite old, actually.
0:36:37 > 0:36:39You a good girl, yes?
0:36:47 > 0:36:51Good girl. You a good girl?
0:36:51 > 0:36:55You a good girl? Are you a good girl? Yes?
0:36:55 > 0:36:58- Yes? We'll get up slowly. - Oh, it's a boy!
0:36:58 > 0:37:01- He looks a bit disorientated.- Yeah.
0:37:01 > 0:37:03Definitely a boy.
0:37:04 > 0:37:08Yeah, there we are. Good boy, aren't you?
0:37:08 > 0:37:11Good boy. Good boy.
0:37:11 > 0:37:13Walk with me? Yeah? A walk?
0:37:13 > 0:37:16Yeah, we are all right now. Now he's on the lead.
0:37:16 > 0:37:19- Well done.- Fantastic.- Well done.
0:37:20 > 0:37:23Doesn't look like there's a tag on the collar.
0:37:23 > 0:37:26You're a bit stressed, aren't you? A bit nervous.
0:37:26 > 0:37:28Don't know where you are. You hungry?
0:37:34 > 0:37:35Fresh out to sea.
0:37:35 > 0:37:41- He just looks a bit disorientated. Aren't you, mate?- Yes.
0:37:41 > 0:37:42He looks like he's been walked
0:37:42 > 0:37:44- cos his nails aren't overly long, are they?- No. No.
0:37:44 > 0:37:46He doesn't look... I think he's got out
0:37:46 > 0:37:48- given the bad weather just recently. - I would say so.
0:37:48 > 0:37:52- And just doesn't know where he is. - Yeah.- What, just escaped?
0:37:52 > 0:37:55Yeah, probably a fence panel's blown down or the gate's blown open
0:37:55 > 0:37:58and the owner's not realised.
0:37:58 > 0:38:01Come on, mate, shall we get you in the van? If you'll fit.
0:38:01 > 0:38:03I don't want to carry you. You're too heavy.
0:38:07 > 0:38:09- You want the gloves, Will? - Yeah, just in case.
0:38:11 > 0:38:16Come on, mate. Who's a good boy, eh? There's a good boy.
0:38:18 > 0:38:21Just as a precaution. I want to be able to go down to the pub tonight,
0:38:21 > 0:38:24so I want my drinking arm to be fine.
0:38:24 > 0:38:27It's very rare. You just don't know how a dog's going to turn.
0:38:27 > 0:38:30That's the problem. When under such considerable stress
0:38:30 > 0:38:31and they don't know where they are,
0:38:31 > 0:38:34different surroundings, different people, it's...
0:38:34 > 0:38:37You know, we've got to look after ourselves. End of the day.
0:38:37 > 0:38:42- Come on. You going in? Come on. Good boy.- You see?- See?
0:38:42 > 0:38:45You don't have the lady's touch. Come on.
0:38:45 > 0:38:50- That's it. You don't know. - Come on. Good lad. Good lad.
0:38:50 > 0:38:53Safe and sound. Yes?
0:38:54 > 0:38:56Good luck.
0:38:56 > 0:38:59- He'll be fine. We'll look after him. - All right.
0:38:59 > 0:39:02- All right, thanks very much. - Thanks very much.- See you.
0:39:06 > 0:39:09And, as they're driving back to base, it dawns on the wardens
0:39:09 > 0:39:12that the dog that was called in as a bitch looks strangely familiar.
0:39:15 > 0:39:17Although he's behaving very differently today,
0:39:17 > 0:39:21Tyson, the dog they met roaming the streets the day before,
0:39:21 > 0:39:23is the dog they're carrying in the back of the van.
0:39:27 > 0:39:28Let's make this call inside.
0:39:28 > 0:39:31Will and Erica will have to call his owner in.
0:39:31 > 0:39:34He wasn't too pleased to meet him last time.
0:39:35 > 0:39:39In fairness, though, in the past when we've come across people
0:39:39 > 0:39:42that are aggressive with you out on site,
0:39:42 > 0:39:45when they've actually come into the office to claim the dog,
0:39:45 > 0:39:47they're different again. So, you don't know.
0:39:47 > 0:39:49We might've got him on a bad day yesterday.
0:39:49 > 0:39:51You don't know what's going on behind closed doors.
0:39:51 > 0:39:53I'll give him the benefit of the doubt.
0:39:53 > 0:39:57Yesterday was on neutral ground. We're not on neutral ground today,
0:39:57 > 0:40:00so, you know, the dog's actually in our possession at the moment.
0:40:00 > 0:40:03Hopefully, he'll want to get his dog back and he'll be nice as pie to us.
0:40:03 > 0:40:05I'm sure he will be. We'll soon see.
0:40:05 > 0:40:07But the dog will not be removed from the van
0:40:07 > 0:40:10until paperwork is filled in and payment's done
0:40:10 > 0:40:13and then we'll take the dog out of the van.
0:40:13 > 0:40:15Up until that point, it stays in the van.
0:40:15 > 0:40:17How you doing, mate?
0:40:17 > 0:40:19Thought you deserted us.
0:40:19 > 0:40:21The wardens needn't have worried.
0:40:21 > 0:40:24Tyson's owner is calm and willing to do whatever it takes
0:40:24 > 0:40:26to get his dog back.
0:40:26 > 0:40:28We'll sort this out in here.
0:40:28 > 0:40:33Happy to pay the £25 fine, the owner is free to take Tyson home,
0:40:33 > 0:40:38but not before the wardens have had a chance to tell him off.
0:40:38 > 0:40:40Here's your receipt. All right?
0:40:40 > 0:40:43First time I've ever had a receipt for a dog.
0:40:43 > 0:40:46It's what? First time you got a receipt? Let it be the last.
0:40:46 > 0:40:48We don't want to see him again.
0:40:48 > 0:40:50He's all right, Tyson. Goes out and always comes back.
0:40:50 > 0:40:52He shouldn't go out on his own.
0:40:52 > 0:40:54Well, don't let Tyson go out because there's a £70 fine.
0:40:54 > 0:40:56- For letting him go out on his own? - Yes.
0:40:56 > 0:41:00- I won't let him go out on his own. That's settled.- There you go.
0:41:00 > 0:41:03The best part of the job... It's the reunites.
0:41:03 > 0:41:07It's fantastic handing the dog over to somebody.
0:41:07 > 0:41:11It's sad sometimes because we may have a dog that we get attached to,
0:41:11 > 0:41:13but obviously we have to give that dog back to them.
0:41:13 > 0:41:15And it's just a wonderful moment.
0:41:15 > 0:41:18It's a wonderful moment handing the dog over. Seeing people cry,
0:41:18 > 0:41:20"Oh, my baby!" And the dog goes absolutely mad
0:41:20 > 0:41:24because it knows it's going home. And that's the best part of the job.
0:41:24 > 0:41:28Do you reckon you'll get a reaction from him when he sees you? Yeah.
0:41:28 > 0:41:30- Oi. - HE WHISTLES
0:41:30 > 0:41:32Who's there?
0:41:32 > 0:41:34He hasn't had a drink, has he?
0:41:34 > 0:41:37We've given him treats and stuff, but he's not interested.
0:41:37 > 0:41:39Nah, he won't. You all right?
0:41:39 > 0:41:42Tail's going now, yeah. We're getting a reaction, yeah.
0:41:42 > 0:41:43Give us your lead.
0:41:46 > 0:41:48You coming out? Yeah?
0:41:48 > 0:41:51Good lad. Good lad. Put this on for me.
0:41:51 > 0:41:53Put this on. Come on.
0:41:53 > 0:41:56I know. You can in a minute. You need this on.
0:41:56 > 0:41:58You want me to do it?
0:41:58 > 0:42:01There we go. There we are.
0:42:01 > 0:42:03- Whoop. Careful.- All right?
0:42:03 > 0:42:06Seems to be limping on this side. There.
0:42:09 > 0:42:12Yeah, don't know if he's picked something up while he's been out,
0:42:12 > 0:42:15but, yeah, apart from that he's all right. Have you got him?
0:42:15 > 0:42:17- Yeah. Nice one. - All right. Take care.
0:42:17 > 0:42:21- All right.- All right. See you.- Happy ending, yeah, that's what we want.
0:42:21 > 0:42:24He's apologised for his abuse yesterday, which we can accept.
0:42:24 > 0:42:26We don't mind that. It's a stressful situation.
0:42:26 > 0:42:29He's got his dog back and that's exactly what we're here for,
0:42:29 > 0:42:32reuniting dogs and owners.
0:42:32 > 0:42:35Not the happiest of dogs but, yeah, he was lovely.
0:42:42 > 0:42:44In Scotland, new homes have been found
0:42:44 > 0:42:49for most of the 19 animals removed from a one-bedroom flat.
0:42:49 > 0:42:52Four out of the ten guinea pigs are still at the rescue centre
0:42:52 > 0:42:55and, sadly, the finch with the sore eye has died.
0:42:56 > 0:42:58And in Salford,
0:42:58 > 0:43:01despite hearing rumours of Tyson wandering the streets,
0:43:01 > 0:43:04Will and Erica have never come across the former stray again.