:00:00. > :00:12.The Welcome to BBC Points West with Alex Lovell and David Garmston. Our
:00:13. > :00:15.main story tonight: Just how well do we look after older people?
:00:16. > :00:19.Bristol says all care homes should be as good as this one and promise
:00:20. > :00:23.vigilance to find the ones not up to scratch. In a word, do you think the
:00:24. > :00:27.council does enough? Yes, but we're not complacent. We'll be talking to
:00:28. > :00:37.an MP who wants elderly care to face tougher regulation.
:00:38. > :00:42.The other stories in the news tonight: The little girl living in
:00:43. > :00:46.hope ` a bone marrow match is found for Ellie who's suffering from
:00:47. > :00:48.leukaemia. I heard, "A match". Then, after that, I don't think to what
:00:49. > :00:52.was said. The Polar Express ` the 16`year`old
:00:53. > :00:55.schoolboy hoping to be the youngest to reach the South Pole.
:00:56. > :01:17.And, why Les Dennis's wife wants to kill him. But don't worry, it's only
:01:18. > :01:20.a play. We meet the stars in Bath. Good evening.
:01:21. > :01:23.Bristol City Council has tonight stressed its commitment to improving
:01:24. > :01:25.troubled care homes in the city following revelations on last
:01:26. > :01:28.night's Points West. Our investigation showed a catalogue of
:01:29. > :01:30.failures at Holmwood House in Westbury.
:01:31. > :01:34.We've now learned that around 1 % of care homes in the west need to
:01:35. > :01:37.improve and 3% have needed to improve for more than six months. In
:01:38. > :01:41.a minute, we'll hear from a Bristol MP who has concerns about the way
:01:42. > :01:45.care homes in this country are regulated. But first, Martin Jones
:01:46. > :01:46.has been to find out what good care looks like.
:01:47. > :01:59.Saffron Gardens in Whitehall, Bristol. I like it because I have
:02:00. > :02:08.lots of friends and lots of people to look after me. Lots of company.
:02:09. > :02:16.It's held up by the City Council as an example of what good care should
:02:17. > :02:19.be. She has access to all sorts of
:02:20. > :02:23.activity. The council funds half the residents
:02:24. > :02:30.here at an average of ?750 a week. But can a care home just be judged
:02:31. > :02:34.by how much it charges? One of the things we look for is kindness. When
:02:35. > :02:37.we recruit people, we ask them all sorts of questions, but if they
:02:38. > :02:44.haven't got an essential kindness, they shouldn't be in care.
:02:45. > :02:56.There are around 160 care homes in Bristol. The majority, like this
:02:57. > :02:59.one, are problem free. But homes where things do go wrong continue to
:03:00. > :03:02.cause serious concerns. Carol Worlock was watching Points West
:03:03. > :03:05.yesterday and saw our report about Holmwood House in Westbury. She
:03:06. > :03:08.placed her mother there for respite care last September, having been
:03:09. > :03:19.told it was secure. But her mother walked out after two days, prompting
:03:20. > :03:25.a major police search. She said we can't find your mum. I said, have
:03:26. > :03:29.you looked around? They said they couldn't find her. They looked
:03:30. > :03:36.outside as well so they rang the police. So I asked, issue missing?
:03:37. > :03:39.They said, I think so. Holmwood's owner told us they don't
:03:40. > :03:43.and "can't just lock people in" that Carol's mother came to no harm
:03:44. > :03:48.and "the incident was dealt with according to proper procedures" But
:03:49. > :03:54.can the council make care homes improve? It has no powers to close a
:03:55. > :03:58.home, but it can withdraw its custom. And in Bristol, it has a
:03:59. > :04:08.team of specialists who work with the most worrying homes to improve
:04:09. > :04:13.standards. We have a robust approach in terms of failing care homes. We
:04:14. > :04:18.do a lot of work that isn't seen by the public in terms of improving
:04:19. > :04:24.standards. Maybe there is something about how to share that more widely
:04:25. > :04:26.because what we want people to have is confidence in care services.
:04:27. > :04:30.The council's keen to stress that the majority of the 10,000 people in
:04:31. > :04:34.residential care in the city are well looked after, like those at
:04:35. > :04:36.Saffron Gardens. But it also wants to make clear that it can take
:04:37. > :04:51.action where things go wrong. Charlotte Leslie is the Conservative
:04:52. > :04:55.MP for Bristol North West and House is in her considered `` constituency
:04:56. > :05:02.what further regulation would you like to see? One of the things we
:05:03. > :05:06.have seen with failings is that what front`line staff can be held to
:05:07. > :05:10.account, the people responsible like managers and owners get away
:05:11. > :05:15.scot`free. David Nicholson was moved onto a promotion and it is not clear
:05:16. > :05:22.what the owners have in terms of penalties. If they provide a rotten
:05:23. > :05:28.service, they fail and close. In private ones, yes, but in this
:05:29. > :05:32.case, allegations are that problems have been going on for some time but
:05:33. > :05:40.there is no mechanism taken against the owner. Why are we allowing
:05:41. > :05:44.failure to drag on and on? These are people whose lives are sometimes
:05:45. > :05:48.being put at risk on a daily basis and we need to move to a system
:05:49. > :05:55.where we are more robust in tackling failure. But we have the Care
:05:56. > :06:00.Quality Commission which inspects and then local councils who often
:06:01. > :06:06.pay the bills. Then relatives keeping an eye on elderly people.
:06:07. > :06:13.Shouldn't that be enough? It should be, but as we see, it isn't and you
:06:14. > :06:16.have to face reality. These organisations can take their boxes
:06:17. > :06:22.and no one is ultimately responsible. Your interviewee
:06:23. > :06:28.earlier made the point that if you don't care and you are not kind you
:06:29. > :06:30.have no place in care. You can't legislate for that kind of emotion
:06:31. > :06:37.but we need to hold people to account more clearly. The other
:06:38. > :06:44.issue is money. The better home was 750 a week and others 600. With
:06:45. > :06:47.government grants to local councils being cut and local authorities will
:06:48. > :06:54.then use the cheap one if they can, won't they and that will have an
:06:55. > :06:57.impact on care? I think what you see clearly is that you can have an
:06:58. > :07:01.expensive home with people who aren't kind running it and you get
:07:02. > :07:05.bad care. A home which isn't costing as much but the staff may deliver
:07:06. > :07:12.excellent care. Thank you. A six`year`old girl from Wiltshire
:07:13. > :07:15.is starting hospital treatment ahead of a life`saving transplant after a
:07:16. > :07:20.rare bone marrow donor match was found. Ellie Davidson is fighting
:07:21. > :07:23.leukaemia for the second time. Just a few weeks ago she received
:07:24. > :07:26.the news that there is a suitable donor. Madeleine Ware reports.
:07:27. > :07:31.Clutching her favourite teddy, Ellie Davidson arrives at Bristol
:07:32. > :07:40.Children's Hospital. Here for a bone marrow transplant, which it's hoped
:07:41. > :07:44.will save her life. Really nervous but excited at the same time. Mixed
:07:45. > :07:47.emotions today. Ellie, from Collingbourne Ducis, was first
:07:48. > :07:51.diagnosed with leukaemia when she was three. After years of
:07:52. > :07:56.chemotherapy, she was given the all clear. But the cancer returned last
:07:57. > :07:59.year and doctors said she needed a bone marrow transplant. None of her
:08:00. > :08:04.family were a match. Mum Hannah shaving her head in support of her
:08:05. > :08:08.daughter's battle. But just before Christmas came news that a suitable
:08:09. > :08:18.donor had been found in Germany through the Anthony Nolan register.
:08:19. > :08:22.I dropped to the floor, I think After I heard that there was a match
:08:23. > :08:28.I don't think I listen to what was said afterwards. It was surreal I
:08:29. > :08:34.was shaking. Excitement and nerves at the same time. It is always
:08:35. > :08:37.amazing to us when we see a patient find a donor match and the one
:08:38. > :08:43.person who can help to save their life. We hope it will inspire others
:08:44. > :08:46.to join and save more like Ellie. Ellie's about to start treatment
:08:47. > :08:49.ahead of the transplant next week. She'll stay in hospital for three
:08:50. > :08:54.months in isolation while she recovers. We make the best of it,
:08:55. > :08:59.don't we, when we're in hospital? Not that much! Well, you'd rather be
:09:00. > :09:02.playing out with your friends but... And playing with friends is exactly
:09:03. > :09:05.what Ellie's family hope she'll be doing later this year. With any
:09:06. > :09:21.luck, having beaten leukaemia for good. Our best wishes.
:09:22. > :09:24.Councils across the West are in the middle of finalising their budgets
:09:25. > :09:30.for the next year and it means difficult decisions in many cases.
:09:31. > :09:32.Children's centres are amongst the services facing cuts and it means
:09:33. > :09:34.difficult decisions in many cases. Children's centres are amongst the
:09:35. > :09:36.services they think at sounding Buffett has provoked an angry
:09:37. > :09:41.response with a thousand people signing a petition against the
:09:42. > :09:45.plans. That has triggered a public debate. Our political correspondent
:09:46. > :09:49.is at Bath 's Guildhall where the meeting is being held.
:09:50. > :09:57.Here, the council is talking about cutting the budget by about a third
:09:58. > :10:03.for children's centres. 11 centres diet `` out of 11 centres three or
:10:04. > :10:09.four may be... The rest will be handed over to other centres or
:10:10. > :10:14.organisations. It has upset some local parents and other political
:10:15. > :10:20.parties. Let us chat with one of them. A petition has been put
:10:21. > :10:25.together. Your children used to good to one of the centres. What sort of
:10:26. > :10:31.a facility was it for you? I was on my own at the time because my
:10:32. > :10:36.partner had the job far away. I was destitute and I wandered down there
:10:37. > :10:41.with my little girl. The friendships and network and advice I got on how
:10:42. > :10:47.to cope on freezing `` feeding the children. The Lib Dems say they will
:10:48. > :10:53.make sure all 11 will stay open and they have found money to offset the
:10:54. > :10:58.worst of the cuts. Is that enough? No, because we will still lose staff
:10:59. > :11:04.and that is what it is all about. Their ability to help you. We spoke
:11:05. > :11:13.to the Lib Dems a few moments ago and they said the money has to come
:11:14. > :11:18.from somewhere. We have had our funding cut significantly and we
:11:19. > :11:29.have had to find an additional 30 million across all of our services.
:11:30. > :11:34.It is not something we would do if we had unlimited resources, but as
:11:35. > :11:39.it is, we cut our cloth according to our means. There will be growing
:11:40. > :11:45.political pressure on the Lib Dems tonight. Labour and the Tories know
:11:46. > :11:49.the Lib Dems have minority control here so they need votes from other
:11:50. > :11:54.councillors to get their budgets through at a crucial meeting next
:11:55. > :11:58.month. We could see further changes on this issue, as we did with public
:11:59. > :12:12.toilets closing in Bath a few months ago. A Gloucester man has been
:12:13. > :12:17.charged after two men were stabbed in the city leaving one of them in a
:12:18. > :12:20.critical condition. Tony Poole was charged last night with two counts
:12:21. > :12:23.of causing grievous bodily harm by wounding with intent. Police found
:12:24. > :12:27.the victims with stab wounds in a flat in Nettleton Road in Gloucester
:12:28. > :12:30.on Monday night. One of them, a 30`year`old man, is in a critical
:12:31. > :12:34.but stable condition in Frenchay hospital.
:12:35. > :12:38.The lead matron at Bristol Children's Hospital has spoken of
:12:39. > :12:42.the deficiencies in care of a four`year`old. The boy died and
:12:43. > :12:49.there were major problems in the quality of care on the cardiac ward
:12:50. > :12:54.because of the lack of staff. Shaun Turner developed complications
:12:55. > :13:00.after a heart operation in 2012 He had been transferred to cardiac Ward
:13:01. > :13:04.32 after only a day in intensive care where he started to lose up to
:13:05. > :13:09.three and a half litres of fluid on his chest a day. Six weeks after his
:13:10. > :13:15.operation, he died of a bleed on the brain. Today, the matron in charge
:13:16. > :13:20.of the nurses gave evidence. William Booth spoke about improvements made
:13:21. > :13:24.on the ward since his death, which included introducing five high
:13:25. > :13:28.dependency beds. He said the improvements were not directly
:13:29. > :13:32.related to Shaun Turner's death He also said they would not have
:13:33. > :13:39.discharged a child to Ward 32 if it was thought to be unsafe. Under
:13:40. > :13:45.cross`examination, Mr Bruce admitted that patients were not kept save on
:13:46. > :13:48.Ward 32 `` Mr Booth, and that improvements were introduced in part
:13:49. > :13:55.as a result of Shaun Turner 's death. We had a meeting with William
:13:56. > :14:07.Booth shortly after Shaun 's death. What did he say to you? He said to
:14:08. > :14:11.us that this shouldn't have... It was misleading to the parent so we
:14:12. > :14:16.were quite upset. The inquest also heard from this consultant who said
:14:17. > :14:21.that when Short was moved to Ward 32 he improved. More hospital staff are
:14:22. > :14:22.expected to give evidence and the inquest is likely to last another
:14:23. > :14:32.week. It's another wet night so stay in
:14:33. > :14:40.the warm with us. Will the rain ever stop? Still to
:14:41. > :14:46.come: By Bristol is more likely to say no and Cardiff is more likely to
:14:47. > :14:54.say yes, we can. We catch up with Les Dennis on stage tonight in Bath.
:14:55. > :15:01.The funeral has been held in Wells Cathedral today for a World War II
:15:02. > :15:06.hero who went on to serve as they MP for more than 20 years. Robert
:15:07. > :15:10.Boscawen who died last month that the age of 90 was awarded the
:15:11. > :15:23.military Cross for his efforts as a tank Amada in the war. He retired as
:15:24. > :15:27.an MP in 1992 `` a tank commander. A decidedly wet but fond farewell in
:15:28. > :15:31.the cathedral city he represented in Parliament. Past and present
:15:32. > :15:36.politicians and military colleagues came to pay their respects. For 22
:15:37. > :15:43.years, Robert Boscawen served as an MP for Somerset and when he retired
:15:44. > :15:47.he spent time studying the history of his predecessors. Apart from
:15:48. > :15:56.building, drink, gambling and speculation, the two causes were
:15:57. > :16:01.really expenses. That doesn't happen today. How things change! He was
:16:02. > :16:08.first elected Conservative MP for Wales in 1970 and when boundaries
:16:09. > :16:14.changed, he became MP for Somerton and Frome until he retired in 1 92.
:16:15. > :16:19.He was left terribly scarred by injuries he received during the
:16:20. > :16:22.Second World War. He served as a tank commander in the Battle of our
:16:23. > :16:29.number and was later to receive a military Cross for his efforts
:16:30. > :16:33.there. The former Defence Secretary was among the mourners at the
:16:34. > :16:38.service and he spoke of his friend 's courage in adversity. He was
:16:39. > :16:42.blind for months. They eventually restored his site and then they
:16:43. > :16:50.gradually hatched his face together over three years. Playing his part
:16:51. > :16:54.in public life was not an easy thing to do and that showed his courage.
:16:55. > :16:59.He always said his life was shaped by war and in death he will be
:17:00. > :17:11.remembered for his courage during conflict and after it.
:17:12. > :17:19.A 16`year`old from Bristol is hoping to beat the youngest to reach the
:17:20. > :17:22.South Pole. He is raising thousands for charity along the way and hopes
:17:23. > :17:30.to break a world record that has stood for ten years. These pictures
:17:31. > :17:36.show Lewis Clarke training for his trek to the poll. Skiing through
:17:37. > :17:48.SNCC `` thick snow for almost 5 days. Today, his classmates got to
:17:49. > :17:57.talk to him via a satellite phone while he freezes in windshields of
:17:58. > :18:09.`40. They asked them burning questions what food do you eat?
:18:10. > :18:19.Freeze`dried stuff. I am not sure if I could do it. It's incredible how
:18:20. > :18:31.enormous `` normal he sounds. It's an incredible achievement for any
:18:32. > :18:40.one of any age. Only a few have done what he has done in the last 30
:18:41. > :18:51.years. It is a 702 mile journey He has just 36 more miles to go. He is
:18:52. > :18:55.no stranger to record`breaking. He appeared on our programme as a
:18:56. > :19:14.12`year`old as part of a group slimming the channel. The current
:19:15. > :19:19.record belongs to an `` a Canadian. If he makes it, there will be a
:19:20. > :19:26.break from the record`breaking as his next challenge, says his dad, it
:19:27. > :19:31.on his GCSE exams. I am sure he will walk it! It looks
:19:32. > :19:36.like he might reach the South Pole on Saturday and we will bring you
:19:37. > :19:40.the news when he does. We all know Bristol has a long and
:19:41. > :19:46.proud heritage, the Clifton Suspension Bridge is testament to
:19:47. > :19:51.the forward`thinking of Isambard Kingdom Brunel. Visitors to the city
:19:52. > :19:54.could be forgiving `` forgiven that a great building is just that,
:19:55. > :20:00.history. With recent schemes stuck in limbo
:20:01. > :20:06.we decided to see well `` by Bristol City can't get some projects off the
:20:07. > :20:12.ground. The capital of Wales and a city of
:20:13. > :20:17.historic buildings and innovative architecture. The iconic Millenium
:20:18. > :20:22.Centre opened in 2004 and is already host to international shows, culture
:20:23. > :20:28.and conferences. The millennium Stadium was built in 1999 and has
:20:29. > :20:33.put Cardiff on the sporting Matt `` map. FA Cup finals had been played
:20:34. > :20:39.here and next year it will host World Cup rugby. This stadium took
:20:40. > :20:44.just three years from planets to opening and now hosts international
:20:45. > :20:50.cricket. The first match it hosted was against Gloucestershire but the
:20:51. > :20:54.home in Bristol had to fight to get anything past the planners. What is
:20:55. > :20:58.it about our planning inertia? Bristol City have been trying for
:20:59. > :21:03.years to get a new stadium and it is constantly kicked off side by
:21:04. > :21:07.judicial reviews and campaigns. Bristol Rovers have permission now
:21:08. > :21:13.but there is still a legal challenge to get through before anything is
:21:14. > :21:18.built. And the arena, this won't attract international acts any time
:21:19. > :21:22.soon. Bristol has the reputation externally as more difficult to do
:21:23. > :21:32.business in so we have to educate our clients who are looking into
:21:33. > :21:35.Bristol. Is it simply nimbyism? Poor leadership or the fact that Cardiff
:21:36. > :21:40.is a capital city with access to more money than we could hope for?
:21:41. > :21:46.It is a discussion that is moving faster than the planning system
:21:47. > :21:56.here. There is plenty more on our website.
:21:57. > :22:08.Two very familiar faces are performing at Bath's Theatre Royal.
:22:09. > :22:13.Actors Les Dennis and Claire Goose starring the production which is a
:22:14. > :22:18.world first. The author has sold 50 million books but never had his work
:22:19. > :22:22.on stage. Our Bath reporter caught up with Les and player on the set
:22:23. > :22:28.earlier this week and asked what it is like to be the very first people
:22:29. > :22:34.to ever play those roles. It is scary but also liberating to be able
:22:35. > :22:43.to be the first actor to do it. And to create the characters. Has he got
:22:44. > :22:51.irritating habits? Terrible habits. What does he do? He hands. It drives
:22:52. > :22:57.me up the wall. It goes on and on. Yes, he has lots of irritating
:22:58. > :23:06.habits. He snores and general things.
:23:07. > :23:10.After the interval, Abu, we are allowed to laugh! There is a point
:23:11. > :23:19.at the end of the first act that it is evident. What is it like in Bath?
:23:20. > :23:23.I lived in Bristol for years and I don't think I came to Bath. I
:23:24. > :23:29.probably came briefly for a day Even being here, I will want to do
:23:30. > :23:36.the Roman baths, I've been in the Abbey. It is lovely. It is a lovely
:23:37. > :23:41.day today to see it as well. In your real lives, you have young children.
:23:42. > :23:48.How tricky is it being on tour and away from them or is it nice to have
:23:49. > :23:56.a breather? I'm getting quite a lot of sleep. That's definitely a perk.
:23:57. > :24:05.As the tour goes on, as you see young kids around, you just want to
:24:06. > :24:09.see them. What a change from starting off in comedy and then a
:24:10. > :24:16.game show host and now an actor What do you feel you are or can you
:24:17. > :24:22.be all of them? I wanted to pursue acting but I was told to leave it
:24:23. > :24:28.alone. Now I think you can do more. My first telly was in 1971 at 1
:24:29. > :24:33.doing opportunity knocks. I'm still around so that is an achievement. We
:24:34. > :24:39.have seen your face so much on the telly. What is it like being in the
:24:40. > :24:43.theatre? This is your first tour, isn't it? I haven't done theatre in
:24:44. > :24:50.about nine years and it was quite a scary thought. I felt I really
:24:51. > :24:55.wanted to do some theatre. You are stretched in a different way. A
:24:56. > :25:01.different way of working to tell a story from beginning to end. I guess
:25:02. > :25:08.you are one big family at the end. With a master chef in your
:25:09. > :25:13.presence, you could do well? We expect less to cook for us for the
:25:14. > :25:18.whole week. And we will be about a stone heavier. I hope it goes well
:25:19. > :25:25.and very nice to see you and enjoy the city. Thank you. Thank you. We
:25:26. > :25:34.hope it goes well. Our survey says? And you may
:25:35. > :25:43.remember this day last year. We had snow lying across many districts.
:25:44. > :25:50.We are keeping an eye on the tail end of next week as there is any
:25:51. > :25:52.hint that a cold snap will come our way. Between now and then it is more
:25:53. > :26:09.of the same in terms of showers We will see more of these
:26:10. > :26:19.cumulonimbus clouds and the martyrs clouds tomorrow.
:26:20. > :26:28.It looks like a better finish to Friday compared to the start of it.
:26:29. > :26:34.For this evening, a number of heavy showers around and a band of those
:26:35. > :26:38.is showing well on our model. Further showers coming in behind the
:26:39. > :26:49.ones moving into Gloucestershire and Wiltshire at the moment.
:26:50. > :26:58.Temperatures tonight are broadly down to four or seven Celsius.
:26:59. > :27:03.Wherever you look on the horizon, those cumulonimbus clouds will never
:27:04. > :27:10.be too far away. Appreciable amounts of rain coming again. Not helping
:27:11. > :27:15.some of the local flooding issues I dare say. A temporary bridging of
:27:16. > :27:21.high pressure in the evening should kill those showers.
:27:22. > :27:28.For the end of the week, the threat of some pretty heavy and disruptive
:27:29. > :27:37.rain on Saturday from the south and we will keep a `` an eye on that.
:27:38. > :27:42.In my village, I saw a man walking his dog in shorts a couple of days
:27:43. > :27:46.ago! Like my postman. We are back at ten.
:27:47. > :27:48.Otherwise, the whole team returns tomorrow.