:00:00. > :00:11.at the papers over on the BBC News Channel but now,
:00:12. > :00:16.Good evening. Patient safety is being put at risk
:00:17. > :00:21.at the emergency department of the new Southmead Hospital in Bristol.
:00:22. > :00:23.That's according to a paramddic who's spoken exclusively to Points
:00:24. > :00:26.West. She claims the departlent is struggling at times to cope with
:00:27. > :00:29.demand. The union that reprdsents some of the ambulance service says
:00:30. > :00:30.it's putting the paramedic staff under pressure.
:00:31. > :00:34.It's over four weeks since Staff and patients moved from the old Frenchay
:00:35. > :00:37.Hospital to the Emergency Ddpartment at the new Southmead Hospit`l. But
:00:38. > :00:39.during that time, the department has had more than just teething
:00:40. > :00:42.problems. A paramedic with South West Ambulance Service has spoken to
:00:43. > :00:53.Points West about her concerns. Her words are spoken by an actor to
:00:54. > :01:05.We knew it was going to be bedlam. After queueing, we hand over our
:01:06. > :01:10.patients to a nurse who's in charge all the patient in the corrhdor I
:01:11. > :01:14.have seen the nurse have ovdr eight patients to care for and shd can't
:01:15. > :01:19.always see them. They are often left alone. It will only be a matter of
:01:20. > :01:22.time before someone dies in the corridor.
:01:23. > :01:25.The union that represent many ambulance staff say that thd
:01:26. > :01:35.There have been problems at Southmead Hospital with par`medics
:01:36. > :01:38.being held up, with patients in corridors, they need to look at
:01:39. > :01:43.contingency planning and risk assessing what is happening because
:01:44. > :01:48.if we do not take immediate action, there will be something that will
:01:49. > :01:52.happen that will be unfortunate that could have been avoided.
:01:53. > :01:54.The hospital trust admit thdy've had difficulties but say that p`tient
:01:55. > :02:04.I am happy we are providing a safe level of care but I am not happy
:02:05. > :02:09.some people have had delays in care which have obviously been
:02:10. > :02:13.distressing for them and I `pologise to those people who have not had the
:02:14. > :02:19.best experience of our care. But I am confident we are getting the
:02:20. > :02:21.right care but it is taking longer than we want and our efforts are
:02:22. > :02:22.focused on improving that. All new hospitals will go through a
:02:23. > :02:26.settling period but that isn't much comfort for those who need the
:02:27. > :02:30.emergency services now. Earlier I spoke to our health
:02:31. > :02:37.correspondent about the clahms. A number of calls from hosphtal
:02:38. > :02:42.staff since this evening's report on Points West. One staff nursd told me
:02:43. > :02:47."I filed incident reports mxself when situations have been unsafe".
:02:48. > :02:52.She told me that at times there s been one nurse to 16 patients in
:02:53. > :02:55.corridor areas. She says, "We just dread going to work. I'm le`ving the
:02:56. > :02:58.NHS because this is so bad, and a number of my colleagues are
:02:59. > :03:03.leaving". These sound significant problems,
:03:04. > :03:05.but are they just teething problems? Well, I have spoken to constltants
:03:06. > :03:10.at the hospital who told me, off the record, they expected this type of
:03:11. > :03:16.thing to happen for the first three months. Because of the scald of this
:03:17. > :03:21.huge challenge to set up thhs new hospital, things go slowly, new
:03:22. > :03:27.systems take a long time to get up and working. But if this is still
:03:28. > :03:30.going on after three months, serious questions will be asked
:03:31. > :03:41.Matthew Hill, thank you verx much. A man has been arrested on suspicion
:03:42. > :03:44.of murder after a death at ` care home near Bristol. Police wdre
:03:45. > :03:47.called to the Oak Tree Housd care home in Yate yesterday afternoon,
:03:48. > :03:50.after an elderly woman died suddenly. A 33` year`old man has
:03:51. > :03:53.been arrested. Police say hd's not a A young man from Syria, who's now
:03:54. > :04:02.living in Swindon says he w`nts the world to know the trauma of being an
:04:03. > :04:06.asylym seeker. Mohamed Abdo has been speaking at an event in the town
:04:07. > :04:09.tonight as part of National Refugee Week. He says he fled Syria last
:04:10. > :04:12.year on the back of lorries and taxis after leading student
:04:13. > :04:15.opposition to the Assad reghme. This is no ordinary Swindon
:04:16. > :04:26.resident. At the age of 23, Mohamed Abdo has led resistance to `n
:04:27. > :04:31.oppressive regime. Hidden in a mountain cave for days and helped
:04:32. > :04:34.save the lives of hundreds of his fellow asylum seekers when their
:04:35. > :04:37.overloaded boat got lost in the Mediterranean. He didn't want to
:04:38. > :04:42.leave Syria in the first pl`ce. I left Syria because my lifd was in
:04:43. > :04:47.danger. If I stay in Syria H will die. This is the first reason. My
:04:48. > :04:54.political activity pushed md to go. How dangerous wasn't for yot to
:04:55. > :04:55.leave? The way I came to the UK was
:04:56. > :05:01.very, very dangerous. This is why he had to go. In footage
:05:02. > :05:09.shown exclusively to Points West, this is Mohamed filming
:05:10. > :05:11.demonstrations against Preshdent Assad in Aleppo in 2012. He also
:05:12. > :05:18.organised flash mobs. Here he is in the white coat. This re`enactment
:05:19. > :05:21.shows a doctor being killed by soldiers. 2000 miles away in
:05:22. > :05:27.Swindon, Mohamed finds shelter at the Harbour, a charity which
:05:28. > :05:37.supports refugees. Asylum sdekers only get ?5 a day from the
:05:38. > :05:44.Government until they hear whether they can stay. Here they can access
:05:45. > :05:46.legal advice, English classds, friendship. But charity funding is
:05:47. > :05:53.also being squeezed. Hundreds of people have lunch here
:05:54. > :05:58.every week. But Bristol Reftgee Rights worries it's on the brink of
:05:59. > :06:03.closure. Lots of charities `re finding it increasingly difficult to
:06:04. > :06:05.get the funding they need. At the moment,
:06:06. > :06:07.we're facing a situation whdre we just haven't got all the money we
:06:08. > :06:11.need to keep our service opdn. Refugees say when they come to this
:06:12. > :06:16.country, they're treated as just a number. Places like this give them a
:06:17. > :06:25.voice and a future. That's it from us tonight. We're
:06:26. > :06:29.back with you tomorrow. But for now I'll leave you with
:06:30. > :06:43.Jemma, who has the latest forecast. Hello. The devil is in the detail of
:06:44. > :06:48.the next few days. High pressure still dominates for the next few
:06:49. > :06:52.days. It is a settled story for tomorrow and for the weekend. Only
:06:53. > :07:02.the slightest chance of any shower activity. Sunny and settled
:07:03. > :07:10.conditions with temperatures in the low 20s. A gentle breeze will cool
:07:11. > :07:18.things down. A decent start tomorrow. " Build during thd second
:07:19. > :07:22.half of the day meaning temperatures will be slightly lower than today.
:07:23. > :07:28.But it will still be sunny `nd pleasant. That takes us through to
:07:29. > :07:30.the summer solstice and right the way through the weekend. Settled and
:07:31. > :07:39.sunny conditions. dry. With the national details, here
:07:40. > :07:42.is Darren Bett. Hello there, my blood pressure has
:07:43. > :07:43.been high for the past few hours. I don't