:00:00. > 3:59:59tomorrow's talks when he will try to persuade Russia to end its support
:00:00. > :00:07.Figures suggest London has the worst conviction rates in the country
:00:08. > :00:23.That night I would have ended up dead if I hadn't left. I was caught
:00:24. > :00:26.up in the corner with my hands over my face trying to protect myself.
:00:27. > :00:29.Years after this fatal retirement-home fire
:00:30. > :00:31.in Hinchley Wood, the owners are fined almost
:00:32. > :00:36.That's how Sutton residents have described a new bin collection
:00:37. > :00:37.service where rubbish just wasn't being collected.
:00:38. > :00:40.And, two years after the multi-million pound burglary
:00:41. > :00:44.at Hatton Garden vault, we return to the scene of the crime
:00:45. > :00:55.with those retelling the story on the big screen.
:00:56. > :00:56.Good evening, and welcome to the programme.
:00:57. > :01:10.New figures suggest London has the worst domestic violence conviction
:01:11. > :01:16.rate in the country, 10% lower than the national average. The charity
:01:17. > :01:20.women's aid says women are being let down by the police who should be
:01:21. > :01:26.better at tackling the issue with coercive control and physical abuse.
:01:27. > :01:31.I met Laura at this refuge in Surrey. If the figures today
:01:32. > :01:35.underline how the Metropolitan Police could be doing far more to
:01:36. > :01:40.the bit abusive partners, her story drives home how much that matters.
:01:41. > :01:45.I feared that night I would have ended up dead had I not left. He had
:01:46. > :01:53.smashed candles over my head, glass candles. I was in the corner caught
:01:54. > :01:58.up with my hand over my face trying to protect myself.
:01:59. > :02:03.She is a survivor of coercive control. In her case her partner
:02:04. > :02:05.used the threat of suicide to force her to stay in a deeply abusive
:02:06. > :02:08.relationship where she was repeatedly raped and beaten.
:02:09. > :02:12.Complete that Mel, the reason I could not leave because I did not
:02:13. > :02:16.want the conscience of his death to be my responsibility.
:02:17. > :02:21.Coercive control is an area which charities explain why the match but
:02:22. > :02:25.police has a low conviction rate, 64% of positives and results in
:02:26. > :02:29.conviction, 10% lower than the national average.
:02:30. > :02:34.If they don't understand coercive controlled and are looking for a
:02:35. > :02:37.black eye and broken bones, they can underestimate the impact of coercive
:02:38. > :02:42.control and may not necessarily even think to look at the whole picture,
:02:43. > :02:46.they just think there has been no physical assault, therefore the
:02:47. > :02:49.story ends there. Unfortunately for that victim when
:02:50. > :02:54.the police walk away the story doesn't end. The charity is calling
:02:55. > :02:57.for police training which is what the Metropolitan Police is doing,
:02:58. > :03:01.with more specialist training and dedicated officers.
:03:02. > :03:05.They accept it is a challenge. People my not even realise they are
:03:06. > :03:08.themselves a victim of coercive control because it is the way it
:03:09. > :03:14.manifests itself, slowly and overtime. Our officers are getting a
:03:15. > :03:18.better understanding reflected in the amount we are recording on an
:03:19. > :03:23.annual basis which is increasing. The leadership is there but for many
:03:24. > :03:26.women it is about delivering on those promises, raising awareness
:03:27. > :03:28.and knowledge among officers across the force.
:03:29. > :03:35.We visit the companies that are changing the workplace
:03:36. > :03:50.The owners of a retirement complex in Surrey have been fined nearly
:03:51. > :03:53.half-a-million pounds for safety breaches which contributed
:03:54. > :03:59.87-year-old Irene Cockerton perished in a fire at Gibson Court
:04:00. > :04:06.The flames destroyed an entire block in a matter of minutes.
:04:07. > :04:09.Today, a judge said "extensive and substantial" safety failings had
:04:10. > :04:11.put residents in danger, as Marc Ashdown reports
:04:12. > :04:30.Every time I close my eyes, I could see those flames.
:04:31. > :04:34.It was six years ago but May Moorhouse is still haunted
:04:35. > :04:42.Within minutes, fire ripped through the Gibson Court retirement flats.
:04:43. > :04:46.87-year-old Irene Cockerton was overcome by smoke,
:04:47. > :04:48.her body was found in a wardrobe in her room.
:04:49. > :04:51.The blaze started after another resident's TV caught fire.
:04:52. > :04:53.Summary Fire Service brought a health and safety
:04:54. > :04:58.which owned the apartments citing a raft of failures.
:04:59. > :05:01.They hadn't carried out a suitable risk assessment which the judge said
:05:02. > :05:08.Fire dividing walls in the loft space were described as inadequate,
:05:09. > :05:12.Greasy vapours had built up in kitchen vents which opened up
:05:13. > :05:23.Managers had not been trained properly and there was no clear
:05:24. > :05:26.All this had been flagged up by previous safety
:05:27. > :05:29.First Port Retirement is a very different company today
:05:30. > :05:37.We have new owners, a completely new management team,
:05:38. > :05:39.and as the judge has previously noted, a much improved
:05:40. > :05:41.safety environment, including stronger policies,
:05:42. > :05:49.So we are sorry, we have applied the lessons, and safety
:05:50. > :05:54.Walking around the corner to see the whole building
:05:55. > :06:01.Annie's mother Mary lived close to Irene and May.
:06:02. > :06:09.The family still feel they have not had the proper support
:06:10. > :06:11.after the fire and trying to resettled.
:06:12. > :06:17.At that time of their lives when they needed to be somewhere
:06:18. > :06:24.I feel now we should receive some compensation for the trauma it has
:06:25. > :06:30.Fire fighters were praised in court for their bravery,
:06:31. > :06:35.tackling the huge fire, and for bringing this
:06:36. > :06:37.prosecution which highlighted what were described as substantial
:06:38. > :06:41.First Port faces a fine with costs of ?460,000,
:06:42. > :06:51.But no fine, said the judge, can compensate for the loss
:06:52. > :06:57.The friend of a British man who was killed in the terror attack
:06:58. > :07:00.in Stockholm says he's still making sense of a world that doesn't
:07:01. > :07:06.Chris Bevington was one of four people who died when a hijacked
:07:07. > :07:07.lorry was driven into shoppers last Friday.
:07:08. > :07:10.He'd been working for the music streaming group Spotify.
:07:11. > :07:17.Chris Bevington moved to Stockholm for love,
:07:18. > :07:22.after meeting his Swedish wife Annika in London.
:07:23. > :07:25.They raised two young boys here in Sweden but remained close
:07:26. > :07:32.As you can imagine we are all struggling to come to terms with
:07:33. > :07:38.To make sense of a world that no longer has our
:07:39. > :07:45.He was the most amazing father, husband, son, brother and friend
:07:46. > :07:50.We are all going to miss him terribly.
:07:51. > :07:55.He loved his family, his friends and his music.
:07:56. > :08:00.This is where Chris spent the last five years of his career.
:08:01. > :08:02.The Swedish headquarters of the music streaming company Spotify
:08:03. > :08:06.Everyone we have spoken to who worked with him
:08:07. > :08:14.described him as a wonderful guy with a lovely family.
:08:15. > :08:21.He would run through a wall for you, he was that kind of guy.
:08:22. > :08:24.I wanted to take the opportunity to say every ounce of energy and love
:08:25. > :08:28.that we all have goes to his family but also the families of those
:08:29. > :08:30.other people that were affected by this terrible tragedy.
:08:31. > :08:33.A tragedy that raises challenges for Sweden,
:08:34. > :08:36.and has changed the lives of Chris's loved ones forever.
:08:37. > :08:44.Thousands of stroke patients in England could benefit
:08:45. > :08:47.from a new programme to train more doctors in a complex procedure
:08:48. > :08:49.which can save lives and help reduce disability.
:08:50. > :08:52.The pioneering treatment is currently only available
:08:53. > :08:56.at St George's Hospital in Tooting, and involves doctors
:08:57. > :08:59.catching and removing a clot which is causing the stroke,
:09:00. > :09:01.to help restore the flow of blood to the brain.
:09:02. > :09:10.Margaret had a stroke just three weeks ago at the age of 50
:09:11. > :09:19.but she has benefited from a revolutionary treatment.
:09:20. > :09:22.I was very lucky because I should have come out more severe,
:09:23. > :09:24.I could have been paralysed and taken months of therapy
:09:25. > :09:33.Her doctors at this London hospital have led the way
:09:34. > :09:39.It is called a thrombectomy, and has a much higher success rate
:09:40. > :09:43.than conventional treatment using clotbusting drugs.
:09:44. > :09:50.Patients can be completely weak down one side and not have any speech.
:09:51. > :09:53.As soon as you take the clot out, they can start talking to you
:09:54. > :10:01.Other times it takes several hours or by the end of the evening next
:10:02. > :10:04.-- or next day they can have recovered a lot of function.
:10:05. > :10:09.With thrombectomies, doctors use this incredibly delicate
:10:10. > :10:12.piece of wire to fish the clot out of the patient's brain.
:10:13. > :10:14.They sometimes use another piece of wire like this
:10:15. > :10:17.8,000 patients across England will benefit from this treatment
:10:18. > :10:20.every year once the programme is rolled out.
:10:21. > :10:27.Not all patients will have the treatment.
:10:28. > :10:30.As some strokes are caused by a bleed rather than a clot.
:10:31. > :10:32.And it will take time to train the doctors and nurses
:10:33. > :10:36.But NHS England says it is making this investment because patients
:10:37. > :10:46.The workplace is changing more rapidly than many
:10:47. > :10:48.of us might think, as employers decide that the way
:10:49. > :10:51.to get the best out of workers, isn't by enforcing lots of rules
:10:52. > :10:55.They say it leads to a more productive, profitable workforce
:10:56. > :10:58.Tara Welsh has been to some businesses adopting
:10:59. > :11:06.Balancing work with life is something many businesses
:11:07. > :11:12.This media agency has moved well away from
:11:13. > :11:22.That of keeping employees at their desk.
:11:23. > :11:25.As well as having the option to work remotely, there are no job titles
:11:26. > :11:27.and the number of holiday days isn't capped.
:11:28. > :11:30.If somebody is getting married that year, they will take a lot of time
:11:31. > :11:33.off in that year and preparations for honeymoons, that stuff,
:11:34. > :11:37.equally if someone is saving up for a flat they might take less time
:11:38. > :11:40.off because they might have less money to go away and do nice things.
:11:41. > :11:45.We say to people, we expect you to take anything between four
:11:46. > :11:48.and six weeks as a sensible amount to take off each year.
:11:49. > :11:56.In Clerkenwell, they are beating a drum for flexibility.
:11:57. > :12:02.At this market research company, they found staff are less likely
:12:03. > :12:05.to need to make a formal application to change hours because as long
:12:06. > :12:08.as they are between 10-4 people can work a shift that suits them.
:12:09. > :12:18.Victoria says that makes her commute much more bearable.
:12:19. > :12:21.Rather than coming in during rush hour in the 9.30 period,
:12:22. > :12:23.I come in at 8am which makes my commute easier.
:12:24. > :12:27.People are measured against their performance.
:12:28. > :12:29.The difference is they are not measured against presenteeism.
:12:30. > :12:32.That they happen to be in a position where they can or can't stay
:12:33. > :12:35.Their performance is measured against their actual
:12:36. > :12:41.Flexible working has always been available to all staff here.
:12:42. > :12:44.Before 2014, companies were only obliged to consider applications
:12:45. > :12:48.Now, the law says anyone can apply to change their work pattern.
:12:49. > :12:57.And people only have that right once they have been
:12:58. > :13:07.There is a lot more companies can do and one thing
:13:08. > :13:15.hiring which is all about offering flexibility from
:13:16. > :13:17.-- hiring which is all about offering flexibility
:13:18. > :13:23.So we know from the research we do, timewise, that less than one in ten
:13:24. > :13:25.jobs is advertised with any mention of flexibility.
:13:26. > :13:27.And in London, it is even smaller, just over 7%.
:13:28. > :13:30.So, while some businesses here are leading the way when it
:13:31. > :13:32.comes to flexibility, it seems many still need
:13:33. > :13:42.And tomorrow, in the final part of our series, we'll examine
:13:43. > :13:44.whether flexible working in some jobs increases stress
:13:45. > :13:55.still to come tonight. I am in the vault that was ransacked
:13:56. > :14:00.by these two years ago, to talk to the stars of the new film about the
:14:01. > :14:04.Hatton Garden robbery. And will we have any rain for the
:14:05. > :14:08.gardens, or more of this lovely sunshine this week? I will have
:14:09. > :14:13.answers to those questions in the forecast later.
:14:14. > :14:16.Piles of rubbish bags in the street, overflowing recycling bins.
:14:17. > :14:19.Just some of the problems people living in parts of south London
:14:20. > :14:22.are facing after the local council reduced the number of
:14:23. > :14:26.Sutton Council changed them from weekly, to once every two weeks.
:14:27. > :14:28.Local residents say that's caused chaos and led
:14:29. > :14:30.to hundreds of people queueing at the local recycling centre.
:14:31. > :14:32.Sutton Council has now apologised for the problems.
:14:33. > :14:37.Frustration today in a queue for a council recycling depot.
:14:38. > :14:39.Hundreds of cars, many waiting more than half an hour.
:14:40. > :14:51.Sutton have changed their collection ofbins, OK, and I don't think people
:14:52. > :14:53.quite know where to throw all the stuff.
:14:54. > :14:57.One resident, Bert, showed us how he now has to use five bins
:14:58. > :15:03.Garden waste, paper and card, non-recyclable rubbish.
:15:04. > :15:06.Bottles, tins and plastics, food waste.
:15:07. > :15:09.He says not only is it confusing, his food waste
:15:10. > :15:15.As you can see, it is really festering by now
:15:16. > :15:20.It seems they have been inundated by calls and are not coping.
:15:21. > :15:30.Some Sutton residents have been posting pictures of piles
:15:31. > :15:32.-- of piles of rubbish, on social media.
:15:33. > :15:35.And this man witnessed another long queue at the weekend
:15:36. > :15:42.People went to B to get a free bin because Sutton Council told
:15:43. > :15:44.thousands of people that free bins were available.
:15:45. > :15:53.It caused a vast queue, lots of very angry people,
:15:54. > :15:56.and families were there forced to stay there for hours on end,
:15:57. > :16:03.This opposition councillor says it is all because a new waste
:16:04. > :16:10.collection contract has been agreed but not introduced.
:16:11. > :16:17.If you don't get your message clear, chaos ensues.
:16:18. > :16:19.Sutton Council says improved recycling will save ?10
:16:20. > :16:23.But today, along with the new contractor, it admitted
:16:24. > :16:34.We recognise people are unhappy, they have every right to be so.
:16:35. > :16:38.We have been working on this hard but in the first week things didn't
:16:39. > :16:43.In every service change, especially of that magnitude,
:16:44. > :16:50.This one is probably a bit more difficult than we expected.
:16:51. > :16:58.The council says 90% of collections have now been made
:16:59. > :17:01.Residents will no doubt be watching their bins
:17:02. > :17:09.A struggling gym that helps people with disabilities or mental health
:17:10. > :17:11.issues has been given some much-needed money to
:17:12. > :17:16.Ability Bow in east London doesn't get any help from the NHS, and has
:17:17. > :17:18.had to cancel some services in the past because
:17:19. > :17:22.But now, as Yvonne Hall reports, it's been given an injection of cash
:17:23. > :17:31.to help get more people out of their homes and active again.
:17:32. > :17:34.Kenneth Grant had polio as a child and in the last five years
:17:35. > :17:38.he has suffered sudden and devastating falls.
:17:39. > :17:41.He says being referred here to the Ability Bow Gym has
:17:42. > :17:43.helped him get physically and emotionally stronger.
:17:44. > :17:48.Ever since I have been here, I have seen an improvement.
:17:49. > :17:52.I have been depressed for a while, depressed.
:17:53. > :17:58.Just coming to the gym, I've seen a huge improvement.
:17:59. > :18:01.The Ability Bow Gym is the only one in London offering a one-to-one
:18:02. > :18:04.service to help people with physical disabilities and emotional
:18:05. > :18:09.Nearly 4,000 people have been helped here since the gym opened
:18:10. > :18:19.And more funding is desperately needed.
:18:20. > :18:24.Now, the City Bridge Trust, part of the City Of London Corporation,
:18:25. > :18:28.has given the gym a much-needed boost, donating nearly ?100,000,
:18:29. > :18:35.collected from travellers in the capital in the 11th century.
:18:36. > :18:37.People used to use London Bridge, they would go across the bridge
:18:38. > :18:40.by paying tolls, rents, people would leave money
:18:41. > :18:43.to the bridge because it was so important to London.
:18:44. > :18:45.That money got paid together and has been looked
:18:46. > :18:50.The gym's organisers say the grant means they can help hundreds more
:18:51. > :18:54.It enables us to work with people with mental health conditions.
:18:55. > :18:58.All the people we do work with have disabilities or health conditions.
:18:59. > :19:01.But this grant enables us to start a project specifically focused
:19:02. > :19:03.on people with mental health issues which largely a lot
:19:04. > :19:13.It is now hoped the grant will help the charity extend this unique
:19:14. > :19:15.service to other parts of east London too.
:19:16. > :19:23.And Crystal Palace's hopes of staying in the Premier
:19:24. > :19:26.League are looking a good deal brighter after their first win over
:19:27. > :19:30.Last night's result also heaped more pressure on visiting
:19:31. > :19:33.Chris Slegg is at Palace's Selhurst Park Stadium where the club
:19:34. > :19:35.is about to announce a new charity initiative.
:19:36. > :19:45.Chris, what's the mood like there today?
:19:46. > :19:53.You can almost hear those cheers still echoing around this place some
:19:54. > :19:57.24 hours on. A famous result for Crystal Palace, a dismal night for
:19:58. > :20:02.Arsenal, while many Arsenal fans were continued to chart for Arsene
:20:03. > :20:06.Wenger to resign, the Crystal Palace fans by separating just eight days
:20:07. > :20:11.after beating Chelsea, they are now six points clear of relegation. It
:20:12. > :20:17.has come at a perfect time. They had already designed this big event at
:20:18. > :20:22.Selhurst Park, they have announced a new name for their charitable
:20:23. > :20:24.foundation, known as the Kaptur Palace for life foundation.
:20:25. > :20:29.Sam Allardyce was here beating 10,000 youngsters Hutcheon some of
:20:30. > :20:34.the 10,000 youngsters they hope to help. I asked whether after the
:20:35. > :20:39.result he now has faith he can keep this team in the premiership.
:20:40. > :20:43.I have confidence we can stay up, yes, now.
:20:44. > :20:46.We have to make sure we apply that confidence in the last few games
:20:47. > :20:49.and make it a certainty and we can start planning the next year.
:20:50. > :20:52.We still have to keep a hold on our ambitions just yet
:20:53. > :20:55.because we're not quite safe but we have given ourselves
:20:56. > :21:00.a fantastic chance of getting six points ahead of that bottom three.
:21:01. > :21:03.It is fair to say you have had a few disagreements
:21:04. > :21:07.Right now, do you have sympathy with him given the nature
:21:08. > :21:11.I understand what he is going through and I think,
:21:12. > :21:13.you know, as a manager, you would hope that the club,
:21:14. > :21:16.and if he wants to, let him work through this one,
:21:17. > :21:19.I think he deserves the opportunity to work through, from what he has
:21:20. > :21:29.done over the last 20 years at Arsenal.
:21:30. > :21:37.Arsene Wenger has the support of Sam Allardyce. It doesn't seem to have
:21:38. > :21:41.the support of many of his fans now, they continue to call for him to go.
:21:42. > :21:46.You made tight-lipped on whether he will sign this two year contract the
:21:47. > :21:52.club have offered him. Many fans don't want him to do that, they want
:21:53. > :21:58.a change. He has survived many tough times but the club is now seven
:21:59. > :22:03.points adrift of fourth place, they have never missed out on Champions
:22:04. > :22:07.League football under him. It is not looking good but events here last
:22:08. > :22:10.night mean none have been as tough as this.
:22:11. > :22:13.It's almost two years to the day since the largest burglary
:22:14. > :22:15.in English legal history planned by four pensioners
:22:16. > :22:18.Underground safety deposit boxes holding tens of millions of pounds
:22:19. > :22:20.of valuables were taken, but nobody was hurt.
:22:21. > :22:23.Well, it's about to be released as one.
:22:24. > :22:30.As far as plots go, this real-life drama has it all.
:22:31. > :22:35.The target, a high-security safe depository.
:22:36. > :22:39.The perpetrators, a group of pensioners.
:22:40. > :22:52.Young or old, this is the biggest theft in history.
:22:53. > :22:55.Two of the stars met me in the real-life vault left
:22:56. > :23:00.Your character actually fits through that.
:23:01. > :23:07.Ours might be slightly bigger than that, that hole.
:23:08. > :23:17.Larry Lamb was already indirectly connected to the story
:23:18. > :23:22.He had been long-term friends with the man who owns
:23:23. > :23:29.Little did either of them know he would go on
:23:30. > :23:33.I lost track completely of the fact that it was all done
:23:34. > :23:38.And all of a sudden my agent was saying, some people
:23:39. > :23:40.are interested in you for a part in a film.
:23:41. > :23:51.People like a movie about old boys robbing.
:23:52. > :23:54.People sort of wanted them to get away with it, didn't they?
:23:55. > :24:02.But some have criticised the film for glamourising criminality
:24:03. > :24:07.and portraying characters who really had been involved in violent crime.
:24:08. > :24:10.You know, you just have to step away from that, I'm afraid,
:24:11. > :24:16.You are hired because you sort of resemble the character
:24:17. > :24:23.And the people producing the film figure you are the best person
:24:24. > :24:27.they can get hold of that can represent that character.
:24:28. > :24:30.No point in getting caught up in politics.
:24:31. > :24:33.We wouldn't get any parts if we didn't play the odd villain.
:24:34. > :24:38.And they are villains but, unusually for a film like this,
:24:39. > :24:44.Only a bit of age-related ill-health.
:24:45. > :25:08.It felt pretty warm today. Not bad at all, lovely in the sunshine,
:25:09. > :25:16.spring sunshine again. Here we are in Putney, with just some cumulus
:25:17. > :25:21.cloud and high cloud elsewhere. Through this week, a little crueller
:25:22. > :25:26.and cloudier, and here is a beautiful blue sky we had today but
:25:27. > :25:32.this mass of cloud over northern England and Scotland will move
:25:33. > :25:39.southwards tonight and tomorrow. By the time it reaches us, it will be a
:25:40. > :25:47.cold front. It comes up against this high-pressure system. Very little
:25:48. > :25:51.rain left on it. It means there is plenty of whether to enjoy. It will
:25:52. > :25:57.be dry throughout the middle of this week. Through this evening, we still
:25:58. > :26:03.have long, sunny spells. Through the night, clear skies once again. A
:26:04. > :26:07.little more breeze to night keeping things stirred up many tempters
:26:08. > :26:11.don't fall quite as low. Not as chilly as last night, 5-8 for most
:26:12. > :26:18.of us and a fairly bright start tomorrow. Make the most of any sunny
:26:19. > :26:23.spells tomorrow morning. There will be more cloud than today, it
:26:24. > :26:29.thickens up in the afternoon as that cold front approaches us. It is a
:26:30. > :26:36.breezy day with winds from a north-westerly direction.
:26:37. > :26:40.Temperatures at 16 for London. Maybe one or two showers from that cold
:26:41. > :26:46.front later in the day but not coming to much. Thursday, dry
:26:47. > :26:50.conditions, generally cloudy conditions. A little bit of a
:26:51. > :26:55.breeze, temperatures around where they should be. For the Easter
:26:56. > :27:00.weekend, Good Friday, another dry day, some sunshine. Rain to start on
:27:01. > :27:04.Saturday but not too bad for the Easter weekend.
:27:05. > :27:11.I'll be back later during the Ten O'Clock News.
:27:12. > :27:14.But for now, from everyone on the team, have a lovely evening.
:27:15. > :27:38.There have never been so many people in work -
:27:39. > :27:40.that's what the Government keeps telling us.
:27:41. > :27:45.But what's the reality of this Tory jobs bonanza?
:27:46. > :27:50.Well, if you're one of the millions of people working on