0:00:00 > 0:00:11can get the details on our website. That is all,
0:00:11 > 0:00:14Tonight on BBC London News - That is all,
0:00:14 > 0:00:16hundreds evacuated and two major train stations closed
0:00:16 > 0:00:18after a huge gas leak in central london.
0:00:18 > 0:00:22All of the streets were caught off and we didn't know at that time it
0:00:22 > 0:00:23was a gas leak.
0:00:23 > 0:00:25I think a lot of others were worried it was something
0:00:25 > 0:00:26maybe more serious.
0:00:26 > 0:00:29And I'm at Charing Cross station with an update
0:00:29 > 0:00:31on the evacuees and if the trains are back on schedule.
0:00:31 > 0:00:33New figures show gun crime is rising and victims
0:00:33 > 0:00:36are getting younger.
0:00:36 > 0:00:39A bid to reduce plastic waste - plans for more drinking fountains
0:00:39 > 0:00:44and businesses offering free water.
0:00:44 > 0:00:49Could this put an end to supermarket queues?
0:00:49 > 0:00:59The new checkout system being trialled in north London.
0:01:07 > 0:01:11A very good evening to you - welcome to the programme.
0:01:11 > 0:01:14First tonight - the gas leak which brought chaos
0:01:14 > 0:01:17to a large part of central London.
0:01:17 > 0:01:19The cause was a ruptured pipe - and the consequences
0:01:19 > 0:01:22were widespread.
0:01:22 > 0:01:25It led to the closure of the Strand and two of the capital's
0:01:25 > 0:01:26busiest train stations.
0:01:26 > 0:01:29That meant a difficult start to the day for thousands of commuters -
0:01:29 > 0:01:32with knock on effects across the transport network.
0:01:32 > 0:01:35Hotels just outside the safety cordon opened their doors to
0:01:35 > 0:01:38the customers of their competitors - who had to evacuate hundreds of
0:01:38 > 0:01:40people in the middle of the night.
0:01:40 > 0:01:43Charlotte Franks' report contains some flashing images.
0:01:43 > 0:01:46A night spent on a conference room floor.
0:01:46 > 0:01:49People evacuated and sent here to the Royal Horseguards Hotel
0:01:49 > 0:01:52near Embankment in the early hours of the morning, following a major
0:01:53 > 0:01:56gas leak at Charing Cross station.
0:01:56 > 0:02:01Megan and her colleagues, in London for a conference,
0:02:01 > 0:02:03were staying at another hotel down the road
0:02:03 > 0:02:04when they were told to leave.
0:02:04 > 0:02:07We all walked down the stairs and that's when we realised
0:02:07 > 0:02:09that there was something more serious happening, more than just
0:02:10 > 0:02:13maybe a fire drill or a fire alarm.
0:02:13 > 0:02:16All of the streets were cordoned off and we didn't know at that
0:02:16 > 0:02:19time it was a gas leak.
0:02:19 > 0:02:22I think a lot of others were worried it was something more
0:02:22 > 0:02:23serious, like an attack.
0:02:23 > 0:02:25It was pretty disconcerting because I looked out the window
0:02:25 > 0:02:28and they already had all the police lines up and everything was cleared
0:02:28 > 0:02:31at the hotel and was just evacuating the hotel.
0:02:31 > 0:02:33So, you know, nobody really knew what was happening.
0:02:33 > 0:02:36Emergency services were called to the Strand at around two o'clock
0:02:36 > 0:02:39this morning to tend to the leak from a side road behind
0:02:39 > 0:02:41Charing Cross station.
0:02:41 > 0:02:44The station itself was closed, which meant by rush-hour,
0:02:44 > 0:02:46commuters had no option but to use alternative routes
0:02:46 > 0:02:50leading to overcrowding.
0:02:50 > 0:02:52Roads in the areas around Charing Cross were sealed off
0:02:52 > 0:02:59to traffic and pedestrians.
0:02:59 > 0:03:00An 150 metre cordon was put in place.
0:03:00 > 0:03:03Called at two o'clock this morning to a gas leak.
0:03:03 > 0:03:05It was coming from a side street.
0:03:05 > 0:03:07We had to evacuate them the nearby Heaven nightclub.
0:03:07 > 0:03:08Over 1000 people evacuated from there.
0:03:08 > 0:03:11And, also, we evacuated over 100 people from the Charing Cross hotel.
0:03:11 > 0:03:13For some, there was no time to collect personal belongings.
0:03:13 > 0:03:21I don't have any money on me.
0:03:21 > 0:03:27And I didn't grab my contacts.
0:03:27 > 0:03:29So, my colleague, I ran into, luckily had extra classes
0:03:29 > 0:03:39that she gave me so I've been able to see and sit here and read
0:03:39 > 0:03:41by phone where, if I didn't have these glasses I'd be
0:03:41 > 0:03:42pretty blind right now.
0:03:42 > 0:03:45The gas company responsible Cadent repaired the leak towards the end
0:03:45 > 0:03:48of the morning and the court was lifted some hours later.
0:03:48 > 0:03:49Charing Cross and Waterloo East reopened after being
0:03:50 > 0:03:51closed all morning.
0:03:51 > 0:03:54At this stage, it's not known what caused the leak but Cadent Gass
0:03:54 > 0:03:56says that's going to be the focus of an investigation.
0:03:56 > 0:04:04We now know that those evacuees who were told to leave their hotels had
0:04:04 > 0:04:11been allowed to return this morning. Some worked best for the occasion
0:04:11 > 0:04:15and didn't have mobile phones or money. The tubes faced disruption
0:04:15 > 0:04:19for most of the morning. They got back up and running around 11am.
0:04:19 > 0:04:26There could be residual delays this evening, it was thought, I have been
0:04:26 > 0:04:30inside and the information desk told me that everything was running
0:04:30 > 0:04:34smoothly this evening with no further delays or cancellations.
0:04:34 > 0:04:39This isn't the first time London has seen a gas leak and won't be the
0:04:39 > 0:04:46last time either. Our gas pipes are incredibly old and there is a
0:04:46 > 0:04:50programme to replace them. In the future, it's hoped incidents like
0:04:50 > 0:04:54this will happen less and less. Charlotte Kerwood thanks very much
0:04:54 > 0:04:56for that update.
0:04:56 > 0:04:59Coming up later in the programme -
0:04:59 > 0:05:02how a south london mum's work with the elderly is being hailed
0:05:02 > 0:05:08as a blueprint for social care.
0:05:08 > 0:05:11The level of gun crime in London is rising
0:05:11 > 0:05:15and the victims are getting younger.
0:05:15 > 0:05:17That's the warning from the surgeon in charge of the capital's
0:05:17 > 0:05:18four major trauma units.
0:05:18 > 0:05:20He's told this programme -
0:05:20 > 0:05:23a new approach is needed to stop the endemic violence.
0:05:23 > 0:05:27It comes on the day a City Hall report warns that a growing number
0:05:27 > 0:05:28of teenagers are using firearms.
0:05:28 > 0:05:34Here's our Home Affairs Correspondent Nick Beake.
0:05:34 > 0:05:40Keep still. We'll do everything for you.The trauma team at London
0:05:40 > 0:05:45hospitals know about the rise in gun crime and deal with the consequences
0:05:45 > 0:05:49daily. Armed police stand guard. We filmed at the Royal London last
0:05:49 > 0:05:54year. This was one of 100 patients they treated for gunshot wounds in
0:05:54 > 0:06:022017. This professor was born at the hospital and now the surgeon who
0:06:02 > 0:06:05came into the world here faces a relentless battle to stop others
0:06:05 > 0:06:14leaving it prematurely.He used to be that guns were rare and in the
0:06:14 > 0:06:18hands of professionals so people would never make it as battle.
0:06:18 > 0:06:22Recently, we've seen wider use of guns across the general population
0:06:22 > 0:06:30and have had to deal with more gunshot injuries.Do you find it
0:06:30 > 0:06:32concerning?The level of violence in London is deeply concerning. The
0:06:32 > 0:06:38fact that young people are feeling at risk and scared about violence is
0:06:38 > 0:06:44a big problem for society.Today's report identified a significant rise
0:06:44 > 0:06:52in gun crime over the last few years. 310 shootings in 2016,
0:06:52 > 0:06:59jumping to 350 in 2017. A rise of 13%. A big concern was that younger
0:06:59 > 0:07:05people are getting involved. Victims were often just 19 or 20. The
0:07:05 > 0:07:09youngest Londoner shot dead last year was 14 years old. The study
0:07:09 > 0:07:13also found there been an increase in shootings that were not
0:07:13 > 0:07:19gang-related.London doesn't seem to know enough about guns in the town.
0:07:19 > 0:07:23We don't seem to know how they are getting into London and how many are
0:07:23 > 0:07:28out there. Until we can grasp the detail, we would be in a position to
0:07:28 > 0:07:36fight this.Police investigating a gun attack in Stratford on Saturday
0:07:36 > 0:07:40night, a teenager shot in the head and in a critical condition. The
0:07:40 > 0:07:53person that runs the anti-gun programme Trident said this.It
0:07:53 > 0:07:58incorporates a whole range of resources across the organisation,
0:07:58 > 0:08:03like operation Viper working with colleagues in the armed police in
0:08:03 > 0:08:06command, armed response vehicles utilised in areas of high gun crime
0:08:06 > 0:08:13discharges in order to make sure that the population are safe.But
0:08:13 > 0:08:21until that occurs, the young people of London are increasingly are at
0:08:21 > 0:08:22risk.
0:08:22 > 0:08:24The mother of a seriously ill baby has told a judge that
0:08:24 > 0:08:26"God should decide" when he dies.
0:08:26 > 0:08:28Doctors at King's College Hospital say that giving further treatment
0:08:28 > 0:08:31to 11-month-old Isaiah Haastrup is not in his best interests -
0:08:31 > 0:08:32despite the wishes of his mother.
0:08:32 > 0:08:35The hearing is expected to end tomorrow.
0:08:35 > 0:08:38A new photograph has been released of an unknown man
0:08:38 > 0:08:40who collapsed in Central London on Boxing Day
0:08:40 > 0:08:42and remains unconscious.
0:08:42 > 0:08:45Detectives say this man had suffered a heart attack,
0:08:45 > 0:08:47and he's now in an induced coma.
0:08:47 > 0:08:50But as he wasn't carrying any identification, police haven't been
0:08:50 > 0:08:54able to trace his family.
0:08:54 > 0:08:57Next - an insight into how the internet is changing
0:08:57 > 0:09:00the lives of those working in the sex industry.
0:09:00 > 0:09:04A study into the online sex trade spoke to hundreds of workers.
0:09:04 > 0:09:07With the highest concentration of them here in the capital -
0:09:07 > 0:09:09has it made life safer for them?
0:09:09 > 0:09:19Here's Frankie McCamley.
0:09:23 > 0:09:27For many, sex work is no longer found in the shadows and street
0:09:27 > 0:09:36corners but is online instead. This unit in Basildon, specialises in
0:09:36 > 0:09:42webcam for customers on the Internet in real time. Nikki worked in the
0:09:42 > 0:09:48industry in the capital for years. It's easy enough to screen clients.
0:09:48 > 0:09:52Everybody used to pay in cash and you were often in a situation where
0:09:52 > 0:09:57it was hard to find out who clients are.Despite this, she says the new
0:09:57 > 0:10:02way of working still has risks. Invasion of privacy is a major
0:10:02 > 0:10:07problem. There is now more of an expectation that you put more
0:10:07 > 0:10:12information about yourself out online and it can cause problems.
0:10:12 > 0:10:16You can be exposed to family and friends and online stalking and
0:10:16 > 0:10:24harassment has definitely gone up. This study is spoke to over 600 sex
0:10:24 > 0:10:33workers and found most would not be involved without the Internet.Web
0:10:33 > 0:10:40camming is a indirect form of contact and wouldn't exist without
0:10:40 > 0:10:47the Internet.Advertising sexual services online in this country is
0:10:47 > 0:10:52not illegal but many sex workers don't feel like they can turn to the
0:10:52 > 0:10:57police for help. Some were worried that their identities could be
0:10:57 > 0:11:01revealed, others were concerned that their complaint could turn into
0:11:01 > 0:11:04their own conviction. The report authors say the police in response
0:11:04 > 0:11:10to the changing industry is inconsistent and underdeveloped.The
0:11:10 > 0:11:14level of knowledge that we have a moment is incomplete and we are
0:11:14 > 0:11:18commissioning further research to properly understand the extent and
0:11:18 > 0:11:24prevalent of sex working across the UK at the moment.Despite this
0:11:24 > 0:11:27industry's growth, there is still little insight into the lives of
0:11:27 > 0:11:34people who offer sex for money online, just a few clicks away.
0:11:34 > 0:11:37Now the BBC's Blue Planet series has done much to highlight
0:11:37 > 0:11:39the problem of plastic pollution and the immense impact
0:11:39 > 0:11:41it has on the environment.
0:11:41 > 0:11:43With research showing how the UK
0:11:43 > 0:11:46fails to recycle 16 million bottles per day -
0:11:46 > 0:11:49there's a plan to get Londoners to help reduce the level of waste.
0:11:49 > 0:11:52The Mayor's announced a new scheme which will see more drinking
0:11:52 > 0:11:55fountains and businesses offering to refill water bottles.
0:11:55 > 0:11:58Our Environment Correspondent, Tom Edwards has more.
0:11:58 > 0:12:05Lunchtime at Borough market where thousands flock to eat and now
0:12:05 > 0:12:08also free tap water and this is what the mayor
0:12:08 > 0:12:09wants to see more of.
0:12:09 > 0:12:11Drinking fountains and bottle filling points.
0:12:11 > 0:12:14I think it's a really good idea, considering the amount
0:12:14 > 0:12:18of waste that is generated from plastic bottles.
0:12:18 > 0:12:22So, having the opportunity to refill would be great.
0:12:23 > 0:12:25This is practical, as well.
0:12:25 > 0:12:28Because you don't have to carry around from your house to work.
0:12:28 > 0:12:38Yes, I think it's really good.
0:12:46 > 0:12:50Threequarters of a million pounds wuill pay for a pilot in five areas
0:12:50 > 0:12:51for bottle filling points.
0:12:51 > 0:12:54Retailers will be listed on an app if they provide free tap water.
0:12:54 > 0:12:5620 water fountains will also be installed, some at Tube stations
0:12:56 > 0:12:58or in busy shopping areas.
0:12:58 > 0:13:00Borough market put in these fountains last year.
0:13:00 > 0:13:01Clearly, everybody's seen the Blue Planet everybody seen
0:13:01 > 0:13:03the impact plastic has on the marine environment.
0:13:03 > 0:13:05And they want to do something about that.
0:13:05 > 0:13:08What's really important is that we provide the facilities
0:13:08 > 0:13:11for people to be able to make that conscious decision and by bringing
0:13:11 > 0:13:12a reusable bottle rather than single use plastic.
0:13:12 > 0:13:14You really do need to have the facilities
0:13:14 > 0:13:16to allow people to do that.
0:13:16 > 0:13:18There were once many public drinking fountains in London
0:13:18 > 0:13:22but the number has dwindled as they fell into disrepair.
0:13:22 > 0:13:26Now, the tide is turning against the use of plastic bottles.
0:13:26 > 0:13:31A report recently found that the capital has some
0:13:31 > 0:13:33of the worst recycling rates in the UK with Londoners using more
0:13:33 > 0:13:37bottles per per person than anywhere else in the country.
0:13:37 > 0:13:42Once people have the option, I think, through these schemes,
0:13:42 > 0:13:44we're going to make this available then I think people
0:13:44 > 0:13:45will change their behaviour.
0:13:45 > 0:13:47We need to see that behaviour change.
0:13:47 > 0:13:49We know that people want to do this.
0:13:49 > 0:13:51So, yes, I think it's going to be a success.
0:13:51 > 0:13:55Sceptics warn that there have been promises of more water fountains
0:13:55 > 0:13:57before but further funding isn't clear yet.
0:13:57 > 0:14:01Others want the matter go further with a deposit scheme on plastic
0:14:01 > 0:14:04bottles but we could see more free tap water in the capital
0:14:04 > 0:14:06in the future.
0:14:06 > 0:14:09Tom Edwards, BBC London News.
0:14:09 > 0:14:16Still to come this Tuesday evening...
0:14:16 > 0:14:20I spent the day with a plumber who is set to start for England's women
0:14:20 > 0:14:27in the upcoming six Nations.And in just a few minutes, after today's
0:14:27 > 0:14:34clouds, the very latest on tomorrow's wet and windy weather.
0:14:34 > 0:14:36Providing adequate care for our growing
0:14:36 > 0:14:39elderly population is one of the UK's biggest challenges.
0:14:39 > 0:14:42But one London mum has been recognised for her "outstanding"
0:14:42 > 0:14:45work by the industry regulator.
0:14:45 > 0:14:48Clare Jefferies set up her service after seeing how her terminally ill
0:14:48 > 0:14:50parents were treated.
0:14:50 > 0:14:55Emma North has been to meet her.
0:14:55 > 0:14:59It's called doing the mum test.
0:14:59 > 0:15:01Looking after other people in the same way you'd
0:15:01 > 0:15:06care for your own parent.
0:15:06 > 0:15:08-- looking after older people.
0:15:08 > 0:15:11Today it comes in the shape of a coffee and culture morning.
0:15:11 > 0:15:13For £4, you get a history lesson, some intelligent
0:15:13 > 0:15:14conversation and a break.
0:15:14 > 0:15:16This woman's husband has dementia.
0:15:16 > 0:15:20It normally stops them from going out, but here, it doesn't matter.
0:15:20 > 0:15:23All of a sudden, life is sort of worth living again,
0:15:23 > 0:15:28because there are places we can go, people we can meet and friendships
0:15:28 > 0:15:32can be formed, we can do interesting things without worrying
0:15:32 > 0:15:36about the behaviour of the person you are with.
0:15:36 > 0:15:38And that makes a huge difference.
0:15:38 > 0:15:40It's all the idea of Clare Jefferies.
0:15:40 > 0:15:43She was horrified by the care her parents were given
0:15:43 > 0:15:44in their final months.
0:15:44 > 0:15:46So, she started her own company.
0:15:46 > 0:15:52The aim is to keep people's quality of life as high as possible.
0:15:52 > 0:15:53Looks completely wiggly!
0:15:53 > 0:15:55Let's do the wiggle woggle.
0:15:55 > 0:15:57And it's through little touches.
0:15:57 > 0:16:01Penny has dementia, but art makes her happy.
0:16:01 > 0:16:03So, her carer is also an illustrator.
0:16:03 > 0:16:07He also understands the problems faced by many older people.
0:16:07 > 0:16:09They do need some help.
0:16:09 > 0:16:12I know certainly people suffering from loneliness,
0:16:12 > 0:16:14they might be on their own, in their homes for long periods
0:16:14 > 0:16:21of time, which obviously is not fine and it's not OK at all.
0:16:21 > 0:16:24And increasingly, private firms like hers are being called
0:16:24 > 0:16:28to fill in when the NHS and social services can't cope.
0:16:28 > 0:16:31We are getting increasing phone calls from discharge planners,
0:16:31 > 0:16:38social workers, the local authority, saying, can you cover this care?
0:16:38 > 0:16:43And we've always shied away from it, because they've only been
0:16:43 > 0:16:45interested in 15-minute, half-hour calls from us.
0:16:45 > 0:16:48Now, not only are they willing to take the hour's care,
0:16:48 > 0:16:50they are also willing to pay our rates as well.
0:16:50 > 0:16:52Because they are desperate.
0:16:52 > 0:16:56Clare's advice is for people to save early for their care in old age.
0:16:56 > 0:16:58Give us your best shot!
0:16:58 > 0:17:00Because when it comes to health and happiness,
0:17:00 > 0:17:02it's all about the service.
0:17:02 > 0:17:06Emma North, BBC London News.
0:17:06 > 0:17:08The Duchess of Cambridge has said she's committed to helping
0:17:08 > 0:17:11the youngest and most vulnerable in society as she launched a
0:17:11 > 0:17:14mental health website for teachers.
0:17:14 > 0:17:16Speaking at Roe Green Junior School in Kingsbury
0:17:16 > 0:17:19in North West London, she said the site, due to be
0:17:19 > 0:17:21piloted in 50 schools, would give teachers easy access
0:17:21 > 0:17:27to trusted resources at all times.
0:17:27 > 0:17:29Placed by the Royal Foundation with close collaboration
0:17:29 > 0:17:31from our heads together partners, this new online resource
0:17:31 > 0:17:36would transform schools access to high-quality information
0:17:36 > 0:17:38and guides teachers and school leaders towards the best
0:17:38 > 0:17:43support out there.
0:17:43 > 0:17:46Turning now to how to solve the problem of long queues
0:17:46 > 0:17:49at the supermarket till.
0:17:49 > 0:17:51Well, a new "instant" checkout system which
0:17:51 > 0:17:52promises to revolutionise
0:17:52 > 0:17:55shopping is being trialled in Holloway, in North London.
0:17:55 > 0:18:04Which is where we can join our reporter, Ayshea Buksh.
0:18:04 > 0:18:09Tell us more.Well, if you're in a hurry and you hear the words
0:18:09 > 0:18:13unexpected item in the bagging area, it can be a real pain. Some feel
0:18:13 > 0:18:17might say we're only to calm down a bit. But for computer technology
0:18:17 > 0:18:21companies, there is a real opportunity to help us check out
0:18:21 > 0:18:27quicker at the checkouts. It's time for a rather
0:18:27 > 0:18:29unconventional shopping experience.
0:18:29 > 0:18:32The first thing I'm going to do is get my bag out.
0:18:32 > 0:18:35This North London convenience store is trialling a prototype instant
0:18:35 > 0:18:36checkout, with the finished product being prepared
0:18:36 > 0:18:40for its debut later this year.
0:18:41 > 0:18:43Because when it comes to actually checking out,
0:18:43 > 0:18:47the tag that is on the products will be instantly scanned in one go,
0:18:47 > 0:18:50you can just put everything in here straightaway,
0:18:50 > 0:18:53although it does sort of feel wrong!
0:18:53 > 0:18:55And something sweet.
0:18:55 > 0:18:57So, I have everything I need in my shopping bag,
0:18:57 > 0:18:59but I can't leave just yet.
0:18:59 > 0:19:01In fact, this is the fun bit.
0:19:01 > 0:19:03It's time for the instant checkout.
0:19:03 > 0:19:07I put down my bag full of items, and immediately, what's in that bag
0:19:07 > 0:19:09seamlessly comes up on the screen.
0:19:09 > 0:19:11At this point, you get out your smartphone,
0:19:11 > 0:19:14where you should have already downloaded the app and have your
0:19:14 > 0:19:17payment details securely stored, you need to make sure
0:19:17 > 0:19:19that your Bluetooth is turned on, and at that point,
0:19:19 > 0:19:22you simply tap the reader.
0:19:22 > 0:19:25A process so quick that even if the store becomes busy,
0:19:25 > 0:19:27a queue is unlikely to develop.
0:19:27 > 0:19:30So now, I can actually leave!
0:19:30 > 0:19:33But what have the public been making of this?
0:19:33 > 0:19:35It was really quick, it was excellent.
0:19:35 > 0:19:36I thought that was really, really cool.
0:19:36 > 0:19:39One thing that I always struggle with with self checkouts is,
0:19:39 > 0:19:41you know finding the bar code and scanning it,
0:19:41 > 0:19:42and it's really annoying?
0:19:42 > 0:19:44The fact that I just put it on there, done.
0:19:44 > 0:19:47IBM's long-term hope is for this technology they've created to be
0:19:47 > 0:19:50rolled out across all areas of retail, along with suitable sized
0:19:50 > 0:19:55checkout areas and the repositioning of shop assistants to actually
0:19:55 > 0:19:59assist you around the shop.
0:19:59 > 0:20:02Meanwhile, yesterday's launch of Amazon Go's cashierless
0:20:02 > 0:20:05Seattle store provides a place where customers can
0:20:05 > 0:20:08scan their phone on arrival, and after being tracked
0:20:08 > 0:20:11by cameras and sensors to see what they pick up,
0:20:11 > 0:20:15have their Amazon account instantly charged.
0:20:15 > 0:20:18But whilst this sort of convenience may appeal to some, you can't,
0:20:18 > 0:20:21of course, please everyone.
0:20:21 > 0:20:22You liked it?
0:20:22 > 0:20:24But on balance, you prefer a person?
0:20:24 > 0:20:34I still prefer a person.
0:20:34 > 0:20:41So, that report from Click. I'm joined by Mary Wallace from IBM's
0:20:41 > 0:20:47digital team. Thank you for joining us. Who is this technology aimed at?
0:20:47 > 0:20:52Some people might think it is aimed at millennial is, but it is aimed at
0:20:52 > 0:20:56anyone who needs to get into a store and out quickly, whether they are
0:20:56 > 0:20:59time pressured or they just need a quick shop at the end of the day. It
0:20:59 > 0:21:03is also aimed at retailers who want to make better use of their physical
0:21:03 > 0:21:06stores and to get stuff back out onto the shop floor helping
0:21:06 > 0:21:11customers when they need it most.So could this be the death of the bar
0:21:11 > 0:21:16code?Absolutely not. It still has a practical use in all types of
0:21:16 > 0:21:20scenario, not just retail, but this is about helping customers and
0:21:20 > 0:21:32retailers understand more about the product, get better information and
0:21:32 > 0:21:34understand more about not just the checkout, but the whole
0:21:34 > 0:21:38merchandising and product inventory process.Could this mean a loss of
0:21:38 > 0:21:42jobs?No, it is about enabling staff to make better use of the time in
0:21:42 > 0:21:46the store. Rather than having shop floor staff at the back, have them
0:21:46 > 0:21:51on the shop floor making better use of the time, helping customers and
0:21:51 > 0:21:55running that store better.But somebody still needs to the
0:21:55 > 0:22:02technology. I sometimes still need a human to come and help with the
0:22:02 > 0:22:05technology.Absolutely, but one of the things I really like about the
0:22:05 > 0:22:09solution is it is not about the technology, it is about creating a
0:22:09 > 0:22:14better store for everyone, shoppers and retailers. And we have taken the
0:22:14 > 0:22:18problem of reading the bar code away.In the report, one lady said
0:22:18 > 0:22:21she just likes a human touch just to have someone say hello and thank
0:22:21 > 0:22:36you. That will never be replaced? No, because humans like to
0:22:38 > 0:22:40interact with other humans. This is about to start engaging with
0:22:40 > 0:22:43customers. If you want to use your phone, that's great, if not, there
0:22:43 > 0:22:46are staff there to help you.This technology is aimed to be rolled out
0:22:46 > 0:22:46later this summer.
0:22:46 > 0:22:49By day she's a full-time plumber - but Marlie Packer is also
0:22:49 > 0:22:50an England and Saracens player.
0:22:50 > 0:22:53Now she's hoping to help the team to Six Nations success -
0:22:53 > 0:22:55with the tournament starting next month.
0:22:55 > 0:23:01Sara Orchard has been to meet her.
0:23:01 > 0:23:07If I get aboard listen, I will use my... This is Marlie Packer, halfway
0:23:07 > 0:23:10through a day's training with the rugby squad ahead the 6-nation. But
0:23:10 > 0:23:16happy to spend how much power showing me around her plumbing van.
0:23:16 > 0:23:22So, ceilings or pipes, this is another one. This is my baby!Do you
0:23:22 > 0:23:28have the coolest job in the England team?Sometimes I think on a Friday
0:23:28 > 0:23:31evening when I am unblocking a toilet and it is not quite happening
0:23:31 > 0:23:36and I have to get to the gym, it is a little bit different.She is right
0:23:36 > 0:23:40up there in terms of the high-profile personalities in the
0:23:40 > 0:23:45side. She is so passionate about the game, she takes the game incredibly
0:23:45 > 0:23:51personally. That is what makes her the player and the person she is.
0:23:51 > 0:23:54Marlie was a World Champion with England in 2014 and part of the
0:23:54 > 0:23:59squad that lost to New Zealand in the World Cup final last year in
0:23:59 > 0:24:02Ireland. But they are getting ready for less than a fortnight, when
0:24:02 > 0:24:07England will be defending their Six Nations title against Italy.Take
0:24:07 > 0:24:12away the World Cup, the conversation that you want to win and be involved
0:24:12 > 0:24:15in most, this is my third one so I have been in the England programme
0:24:15 > 0:24:22for a few years, but this is only my third Six Nations.She moved clubs
0:24:22 > 0:24:27to Saracens this season, and the North London side are top of the
0:24:27 > 0:24:31table, although playing for Sarries does have one drawback.The traffic
0:24:31 > 0:24:35on Tuesday and Thursday night is a nightmare, but to get home is not
0:24:35 > 0:24:40too bad.But the most pressing question of the day dost-mac she
0:24:40 > 0:24:44fixed your trolley?She is a pretty good deal at what she does, yes!
0:24:44 > 0:24:49England and Marlie will be hoping to avoid any blockages when they start
0:24:49 > 0:24:54the campaign a week on Sunday.
0:24:54 > 0:24:59Let's get a check on the weather with Phil Avery.
0:24:59 > 0:24:59Let's get a check on the weather with Phil Avery.
0:24:59 > 0:25:05You said it would be mild? And it was, about 14 sources, so they tell
0:25:05 > 0:25:10me. But what a cloud fest today. I do not think I saw the sunshine
0:25:10 > 0:25:17until about to occur. And Storm Stella, the first of tonight's
0:25:17 > 0:25:20storms, also captured the moment where the cloud broke. But you get
0:25:20 > 0:25:24the sense that was an awful lot more in a way of cloud than there was
0:25:24 > 0:25:30sunshine. It was generally speaking that sort of day. We had not one but
0:25:30 > 0:25:35two weather fronts. But give us a damp start, and essentially a dry
0:25:35 > 0:25:39night, quite breezy coming in from the South and South West, maybe the
0:25:39 > 0:25:44odd passing bit of rain. And you will not need the heavy quilt
0:25:44 > 0:25:47tonight, ten or 11 Celsius should just cover it for most. You may have
0:25:47 > 0:25:50heard the chat already about Georgina, which is heading towards
0:25:50 > 0:25:55the north-western quarter of the British Isles. But the isobars begin
0:25:55 > 0:25:59to squeeze up even across us, so it is a mild, slightly damp start to
0:25:59 > 0:26:03the day. Then if you think you're going to get away with it, you will
0:26:03 > 0:26:07not because here comes the weather front down from the North, heavy
0:26:07 > 0:26:12pulses of rain and a really windy do as well. Brightening up and drying
0:26:12 > 0:26:16up to the North of that area, 13 is the best on offer. Earlier in the
0:26:16 > 0:26:22day. Later it will be done to about nine Celsius. A somewhat fresher
0:26:22 > 0:26:30night. On Thursday, noticed the isobars are still running at us from
0:26:30 > 0:26:34the South West. Not just as many of them and they have a weather front
0:26:34 > 0:26:38of the Northwest so it will be a dry enough start across all parts. Still
0:26:38 > 0:26:43than noticeable breeze coming in from the South West. If you have
0:26:43 > 0:26:47your washing out late, you might find you will pick out some showers
0:26:47 > 0:26:51and some obvious bowls of rain. By that stage, we're looking at around
0:26:51 > 0:26:58nine or ten. So tomorrow, watch out, really wet and windy. By Friday, a
0:26:58 > 0:26:59quieter
0:26:59 > 0:27:02really wet and windy. By Friday, a quieter day, as well.
0:27:02 > 0:27:03Thanks for the warning about tomorrow!
0:27:03 > 0:27:04Recapping the main headlines:
0:27:04 > 0:27:06Boris Johnson is rebuked by the Prime Minister
0:27:06 > 0:27:09over his public push for more money for England's NHS.
0:27:09 > 0:27:11Theresa May tells Cabinet that conversations about the future
0:27:11 > 0:27:14of the NHS should remain private.
0:27:14 > 0:27:15Scotland Yard is investigating a new
0:27:15 > 0:27:17sexual assault allegation made against the black cab
0:27:17 > 0:27:20rapist, John Worboys.
0:27:20 > 0:27:22The alleged incident was more than 20 years ago,
0:27:22 > 0:27:29which is several years earlier than his first known offence.
0:27:29 > 0:27:32More on the day's stories on our website -
0:27:32 > 0:27:34and you're welcome of course to get in touch on our Facebook Page.
0:27:34 > 0:27:36I'll be back with our late news.
0:27:36 > 0:27:41From all of us here - do enjoy your evening.