:00:10. > :00:14.In Look East tonight the ambulance Trust admits it is failing to get
:00:14. > :00:20.hundreds of suspected stroke and heart attack patients to hospital
:00:20. > :00:24.quickly enough. Now an MP speaks out. We might see perverse
:00:24. > :00:29.consequences of targets, so I am raising this with the Care Quality
:00:29. > :00:34.Commission and the Secretary of State. It needs to be investigated.
:00:34. > :00:40.Also tonight - Kylie heads to Chelmsford to be honoured for her
:00:40. > :00:49.work on breast-cancer awareness. A lucky escape for school children
:00:50. > :00:59.after a sail falls off this windmill. I have two choices here -
:01:00. > :01:01.
:01:01. > :01:09.the man's excuse, or mammogram. meet the will woman from here who
:01:09. > :01:12.inspired the Hollywood film over there. -- real woman.
:01:12. > :01:15.First tonight, the ambulance trust admitting that too many of its
:01:15. > :01:21.patients aren't making it to hospital quickly enough and the MP
:01:21. > :01:25.calling for an investigation. Most of us expect that if we dial
:01:25. > :01:28.999 we will get taken straight to hospital. But very often you will
:01:28. > :01:32.you get a paramedic who will then decide what needs to be done. You
:01:32. > :01:36.might have to wait a lot longer for the back up ambulance which will
:01:36. > :01:39.take you to A&E. This graph shows how the number of heart and stroke
:01:39. > :01:43.patients waiting more than an hour for an ambulance has shot up over
:01:43. > :01:47.the last four years. The trust blames a dramatic rise in the
:01:47. > :01:57.number of those emergency calls. But it does admit there is a
:01:57. > :02:00.
:02:00. > :02:04.problem and has promised a review. When a stroke strikes, it spreads
:02:04. > :02:10.like a pie in the brain. campaign talking of the need to act
:02:10. > :02:15.fast. It should take 90 minutes for an ambulance to reach a suspected
:02:15. > :02:21.heart or stroke patients to take them to hospital, but for hundreds
:02:21. > :02:25.of people that is not happening. On 26th June at a woman called to Reza
:02:26. > :02:30.was having a meal at the restaurant behind me. Just before 6 o'clock
:02:30. > :02:38.she collapsed with a suspected stroke. Her family dark 999 and
:02:38. > :02:46.within five minutes a paramedic arrived, but it took more than an
:02:46. > :02:53.ambulance for -- but it took more than an hour for the ambulance to
:02:53. > :02:57.arrive. It had to come from Huntingdon, and aware away. Often a
:02:57. > :03:02.paramedic is dispatched followed by an ambulance. It is claimed that
:03:02. > :03:09.often that ambulance is diverted to meet target times. An MP is calling
:03:09. > :03:14.for an investigation. If you do not get a stroke patient to hospital
:03:14. > :03:19.within the defined period of time, the consequences can be disastrous.
:03:19. > :03:23.So getting patients who need it to hospital very quickly is essential.
:03:23. > :03:28.Ambulance workers at Peterborough are complaining to managers about
:03:28. > :03:31.potential dangers. They say too many crews are being put into
:03:31. > :03:37.rapid-response vehicles with potential critical patients having
:03:37. > :03:41.to wait more than an hour. If you have got a patient who needs a
:03:41. > :03:47.paramedic and technician attending and the vehicle they are travelling
:03:47. > :03:54.in his be directed to hit a target, that can only be placing patients
:03:54. > :03:59.at risk. The Trust denies Reed directing vehicles to hit targets.
:03:59. > :04:05.However, it has one of the worst performance times before getting
:04:05. > :04:08.patients hospital. We want to provide a quality response to our
:04:08. > :04:15.patients and the quicker we can do that, the better the outcome for
:04:15. > :04:23.the patient because when the car get there it has a highly skilled
:04:23. > :04:29.technician that can start treatment straight away. The issue has
:04:29. > :04:36.already led to a grievance been raised by staff. Ambulance Service
:04:36. > :04:39.has promised a fault review. -- de Ambulance Service.
:04:39. > :04:42.Pam Chrispin is the medical director for the East of England
:04:42. > :04:49.Ambulance Service. She's at the ambulance HQ at Cambourne now. Too
:04:49. > :04:59.many patients phoning you it is not a very good excuse, is it? We are
:04:59. > :05:01.
:05:01. > :05:06.always concerned when patients have a bad experience. We have introduce
:05:06. > :05:13.more cars to get to people more quickly. Only about 60 % of our
:05:13. > :05:17.patients need to go to hospital, so the paramedic can treat a patient
:05:17. > :05:22.and they can stay at home. Any patient to need to go to hospital
:05:22. > :05:28.need to go very quickly and we will be concerned about any incidents
:05:28. > :05:34.when that does not happen. In 351 cases they have to wait more than
:05:34. > :05:40.an hour. Is that totally unacceptable? Yes. It sounds a lot.
:05:40. > :05:45.We have to put that into context of the number of Heart and Stroke
:05:45. > :05:49.patients who called us. We had over 27,000 last year. That has doubled
:05:49. > :05:53.in three years, so we are getting higher numbers of patients ringing
:05:53. > :06:01.with those conditions. Although the numbers have gone up, and actually,
:06:01. > :06:08.I think one of those patients who received an unacceptable delay, it
:06:08. > :06:13.is not good for anyone. We take the series - that we take these problem
:06:13. > :06:17.seriously and investigate all of them. Are you too much target
:06:17. > :06:22.dominated in that you can get an ambulance for someone lives in a
:06:22. > :06:28.town with something quite minor quite quickly. Whereas getting
:06:28. > :06:33.someone who lives in the countryside is not easy? It is OK
:06:33. > :06:37.to talk about targets, but if I was having my heart attack, where ever
:06:37. > :06:41.I was, I would want someone we knew what they were doing to get to me
:06:41. > :06:45.quickly and that is what we have been working to achieve. In the
:06:45. > :06:49.case you mentioned, the paramedic was there in under five minutes.
:06:49. > :06:53.What we want is to get people they quickly who can provide emergency
:06:54. > :06:57.treatment so that even if the patient does need to go to hospital,
:06:57. > :07:01.while they are waiting for the ambulance emergency treatment and
:07:01. > :07:05.further assessment can be carried out and we can be on the phone to
:07:05. > :07:08.the hospital to advise them what emergency treatment the patient
:07:08. > :07:12.might need when they get there. Thank you.
:07:12. > :07:15.And if you have been affected by a delay in an ambulance getting to
:07:15. > :07:17.you, we'd love to hear your story. You can call or e-mail, and please
:07:17. > :07:27.don't forget to leave a contact phone number.
:07:27. > :07:32.Later in the programme: Kylie is in Chelmsford. Here's Mike Liggins.
:07:32. > :07:39.Yes, she is receiving an honorary degree from Anglia Ruskin
:07:39. > :07:43.University for her work in raising a breast-cancer awareness. She will
:07:43. > :07:51.be like in the degree ceremony after more news from your part of
:07:51. > :07:54.the region. -- breast cancer. A group of school children narrowly
:07:54. > :07:57.escaped serious injury when a sail from a windmill collapsed. Debris
:07:57. > :08:00.landed just yards from where they were sitting. They were visiting
:08:00. > :08:10.Denver Mill in Norfolk when the sail came loose. The people who run
:08:10. > :08:11.
:08:11. > :08:20.the mill say it's a miracle nobody was hurt.
:08:20. > :08:26.A forlorn sight as one sail rests on another. The steel caps snapped
:08:26. > :08:32.yesterday and as debris rained down or a party of 20 schoolchildren
:08:32. > :08:37.were yards away. Not quite the show and tell session they expected to
:08:37. > :08:44.relate back at school. I heard a loud bang. We looked and it was the
:08:44. > :08:49.wind will falling down. I saw its mashed down to the floor. Bits of
:08:49. > :08:54.it was falling on to the lunchboxes. Some of the debris hit the packed
:08:54. > :09:04.lunches where they had been eating half an hour before. Too close for
:09:04. > :09:17.
:09:17. > :09:27.comfort. Within seconds, the sails.. I put the shutters on and stop them.
:09:27. > :09:34.
:09:34. > :09:41.-- the sales.. The winner will remain open, but be sails will not
:09:41. > :09:50.remain turning. -- the windmill. The problem now is who will for the
:09:50. > :09:55.repair bill. The hope is that the Insurers or a generous benefactor
:09:55. > :09:58.will come to its aid. The last of three men who escaped
:09:58. > :10:01.from a secure unit in Suffolk has been arrested by police in Bristol.
:10:01. > :10:04.Luke Sparks escaped from St John's House in Palgrave on Sunday
:10:04. > :10:07.afternoon. He was captured early this morning. A woman's been
:10:07. > :10:11.arrested on suspicion of helping prisoners escape.
:10:11. > :10:14.A traveller who threw a cup of tea over a bailiff during the Dale Farm
:10:15. > :10:19.operation has been cautioned by the police. It happened on September
:10:19. > :10:22.19th outside the illegal camp. Tensions were high, so the 63-year-
:10:22. > :10:27.old wasn't arrested for assault at the time. The eviction was halted
:10:27. > :10:30.by an injunction shortly afterwards. All this week the political agenda
:10:30. > :10:33.has been dominated by the Conservative Party conference and
:10:33. > :10:38.like any party there are the pressure groups like the Bow group
:10:38. > :10:48.and the 1922 Committee. This year there's a new one with an exclusive
:10:48. > :10:54.membership. Last night in Manchester and away
:10:54. > :11:04.from the cameras the 40 came together for their conference
:11:04. > :11:06.
:11:06. > :11:12.reception. The 40 is the club no- one wants to be in. It is the
:11:12. > :11:16.faulty most marginal seats in the country. The members who make up
:11:16. > :11:23.the 40 are those who just a breakthrough in the last election.
:11:23. > :11:30.They are also likely to lose their seats in the next election. -- that
:11:30. > :11:40.scraped through. You watch your mailbag closely and watch to see
:11:40. > :11:44.what the issues are that concerned people. B40 tell -- for the 40
:11:44. > :11:54.members call themselves a self-help group. They have regular access to
:11:54. > :11:54.
:11:54. > :12:00.ministers who tell them what issues are playing on the doorsteps.
:12:00. > :12:10.marginal constituencies you get a broad spread of the problems that
:12:10. > :12:14.can be distributed more evenly in safer seats. They hope their
:12:14. > :12:21.campaigning will lead to a stronger person or vote to save them at the
:12:21. > :12:24.next election. -- personal vote. In the football last night Southend
:12:24. > :12:26.are into the third round of the Johnstone's Paint Trophy. Ryan Hall
:12:26. > :12:30.gave them the lead, but Dagenham and Redbridge soon equalised. Hall
:12:30. > :12:36.got a second for Southend with 15 minutes to go before Neil Harris
:12:36. > :12:39.made it 3-1 in added time with his third goal in three games. It makes
:12:39. > :12:43.five wins in a row for Southend in all competitions. They are
:12:43. > :12:45.currently top of League Two. They go to Crewe on Saturday, who are
:12:45. > :12:48.struggling down in 19th. It's been revealed that spectators
:12:48. > :12:50.at the Olympic Games will be subjected to airport style liquid
:12:50. > :12:55.bans. All venues, including the mountain biking course in Essex,
:12:55. > :13:01.are covered by the ban on liquids in containers of 100ml or more. It
:13:01. > :13:06.was more relaxed for the test event in the summer and not a lot to
:13:06. > :13:10.trouble the army of former soldiers brought in to run security. People
:13:10. > :13:20.came for the day with drinks and picnics. Had they not, the catering
:13:20. > :13:28.vans were selling sandwiches for a fiver. Next year though containers
:13:28. > :13:33.that had more than 100 millilitres of liquid will be banned. A London
:13:33. > :13:43.2012 spokesman said that people coming with a backpack will be OK,
:13:43. > :13:45.
:13:45. > :13:50.but large hampers will be a problem. It looks as if the security guards
:13:50. > :13:53.will be in it for a busy time of no matter what happens.
:13:53. > :13:59.The threat of strike action at sugar beet factories in this region
:13:59. > :14:02.has gone away. Members of the Unite union voted against it. The union
:14:02. > :14:06.has now accepted the company's offer of 3.5% So what is the going
:14:06. > :14:09.rate for pay rises at the moment? Our business correspondent Richard
:14:09. > :14:12.Bond has been finding out. Well, it's tough out there if
:14:12. > :14:15.you're after a pay rise, especially if you're in the public sector. A
:14:15. > :14:19.pay freeze is currently in force. For example, staff at Norfolk
:14:20. > :14:23.County Council haven't had a rise for two years. And it's even worse
:14:23. > :14:28.at Central Bedfordshire Council. Staff there have just had their pay
:14:28. > :14:33.cut by 2%. Workers in the private sector are faring a little better,
:14:33. > :14:36.but many of them had to put up with pay freezes two or three years ago.
:14:36. > :14:41.Those at Vauxhall in Luton, for example, have just been given 4.5%
:14:41. > :14:47.after a two year pay freeze. Workers at the Port of Felixstowe
:14:47. > :14:52.got 3.6% this year, those at Anglian Water 4.7%. And staff at
:14:52. > :15:02.the financial giant Aviva got an average of 2%. But are these deals
:15:02. > :15:03.
:15:03. > :15:11.typical? I am afraid a lot of companies are not giving any pay
:15:11. > :15:15.rises and those that are are looking at between two and 4%. The
:15:15. > :15:19.companies are looking to engage and retain people, but they are being
:15:19. > :15:22.prudent. All this means that with inflation
:15:22. > :15:26.at 5.2$ and most wage deals below that, workers are currently seeing
:15:26. > :15:29.a reduction in their living standards.
:15:29. > :15:33.It's been the worst start to a season for Northampton Saints in
:15:33. > :15:37.seven years. They've won just one game in five and are one place from
:15:37. > :15:41.the bottom of the Premiership. One reason is what's happening on the
:15:41. > :15:50.other side of the world. Eight of their players are taking part in
:15:51. > :15:56.the World Cup in New Zealand, but it's not the only reason.
:15:56. > :16:00.I don't think anybody likes to lose and the players definitely don't.
:16:00. > :16:06.We as coaches and managers don't. It is a terrible feeling that stays
:16:06. > :16:12.with you every day. In the summer the coaches and managers knew the
:16:12. > :16:18.drill. Eight of their players were on World Cup duty, so they planned
:16:18. > :16:24.ahead, or so they thought. Unfortunately Northampton Saints
:16:24. > :16:28.have not scored a try in three games. We have been here before
:16:28. > :16:38.during the Six Nations. Their form was rescued when the internationals
:16:38. > :16:39.
:16:39. > :16:43.the 10th. Be it is really hard. -- it is. We have tremendous players
:16:43. > :16:49.that are a way, but we have got good players here and they need to
:16:49. > :16:53.know that. Saints will not see their England stars until the end
:16:53. > :16:57.of October and then the Six Nations start again in the new year. That
:16:57. > :17:01.is five months without five of their biggest names. The
:17:01. > :17:06.International Rugby Board in England says that rugby must dark
:17:06. > :17:10.at first weekend in September. Other teams have lost plenty more
:17:10. > :17:15.players and are not as badly affected. I cannot put my finger on
:17:15. > :17:25.it. We had played hard and well. Or it is is that we have come up short
:17:25. > :17:28.on a couple of games. Whatever the reason, confidence has been knocked.
:17:28. > :17:33.The leftover leaders just are not leading. They have Saturday to
:17:33. > :17:36.sorted out. Lose their and the Premiership title could be a
:17:36. > :17:39.distant dream. It's ten years now since a novel
:17:39. > :17:42.charting the highs and lows of being a working mum first appeared
:17:42. > :17:46.on the shelves. The title has almost become a catchphrase: "I
:17:46. > :17:48.Don't Know How She Does It." That book was based on the life of
:17:48. > :17:55.Miranda Richards, who lives in Norfolk. Now, of course, it's a
:17:55. > :17:59.Hollywood film. Dawn Gerber has been to meet her.
:17:59. > :18:04.A recent study showed that women with young children do not slip
:18:04. > :18:12.through the night. Researchers were at a loss to know why. They could
:18:12. > :18:22.have asked me. Many women cannot relate to Sarah Jessica Parker's
:18:22. > :18:22.
:18:22. > :18:31.career - a career woman juggling her family. But the inspiration for
:18:31. > :18:36.the film is nearer to home. I was travelling a lot. I would leave the
:18:36. > :18:39.house at about 7:30am and I would get back at 8 o'clock at night.
:18:39. > :18:46.Were was it like going to the premiere in New York and meeting
:18:46. > :18:51.Sarah Jessica Parker? I mean, can you imagine anything more thrilling
:18:51. > :18:58.than walking up a red carpet with Sarah Jessica Parker and watching
:18:58. > :19:04.the film. There were moments really were incredibly emotional. There is
:19:04. > :19:09.one moment where she sings down the phone to her child at home whilst
:19:09. > :19:14.she is a way of working. I remember doing the same thing. And any
:19:14. > :19:23.advice for today's Working Women? Sometimes you have to give yourself
:19:23. > :19:31.a bit of slack. If the ironing doesn't get done or it is a baked
:19:31. > :19:39.potato for supper, it is all right. I don't know how you do-it-.
:19:39. > :19:47.don't know how she does it. somehow, we do.
:19:47. > :19:52.Yes, I know the feeling! It is not for me to comment. We are going to
:19:52. > :19:55.see Kylie soon, but first we are going to get the weather.
:19:55. > :20:04.Tomorrow the record-breaking heat is going to feel like a forgotten
:20:04. > :20:09.memory as we get cooler of temperatures. We have had warmer
:20:09. > :20:17.air that has brought us above average, but behind it there is
:20:17. > :20:25.colder air. Tonight, fairly breezy. We have also got some showery rain
:20:25. > :20:31.arriving on that cold front. There are one or two heavier bursts on
:20:31. > :20:41.the chart that will clear by early morning. Temperatures not dropping
:20:41. > :20:42.
:20:42. > :20:47.lower than about ten Celsius tonight's -- tonight. Tomorrow, the
:20:47. > :20:55.cold front clears the way taking any patchy rain with it. Behind it
:20:55. > :21:00.there will be colder air. Very breezy conditions and we could get
:21:00. > :21:05.since -- some scattered showers. For most of us it will be a bright
:21:05. > :21:08.sunny start, feeling chilly and then you will see the show was
:21:08. > :21:16.starting to come through during the afternoon. Daytime temperatures, it
:21:16. > :21:26.really quite a change. 15 Celsius, possibly 16. That is significantly
:21:26. > :21:30.lower than where we were a few days ago. The breeze is moderate to
:21:30. > :21:39.fresh, so some really strong gusts. There will be a scattering of
:21:39. > :21:44.showers during the afternoon right across the region. This is how
:21:44. > :21:50.Allah outlook is. We have got cool temperatures for the next few days
:21:50. > :21:55.and windy conditions as well with a north-westerly breeze for Friday.
:21:55. > :22:03.These are our daytime highs. We get some slightly warmer air for Sunday,
:22:03. > :22:10.so we could get a high daytime temperature. With the overnight
:22:10. > :22:16.temperatures we might just get our first touch of ground frost.
:22:16. > :22:19.Back now to Kylie Minogue in Chelmsford. She's at Anglia Ruskin
:22:19. > :22:22.University this evening to receive an honorary doctorate. The
:22:22. > :22:25.university is home to the Helen Rollason Cancer Laboratory. Kylie
:22:25. > :22:34.is being recognised for her work promoting breast cancer awareness.
:22:34. > :22:39.Mike Liggins is at the University now.
:22:39. > :22:45.Hello. Forgive me for whispering, but as you can see, we are right in
:22:45. > :22:51.the middle of the degree ceremony now. Kylie is waiting patiently on
:22:51. > :22:55.the front of the stage. She was a little late, but the degree
:22:55. > :23:00.ceremony was start to start at 6 o'clock and Kylie did not turn up
:23:00. > :23:07.until six. We have some pictures of her arriving, looking quite
:23:07. > :23:10.different with her auburn hair. She had photographs taken with fans and
:23:10. > :23:15.the Vice Chancellor. Kylie had breast cancer and number of years
:23:15. > :23:19.ago and got heavily involved with the breast cancer awareness and
:23:19. > :23:24.here at Anglia Ruskin university they are doing some cutting edge
:23:24. > :23:29.research into breast cancer. This is the Helen Rollason Research
:23:29. > :23:34.Laboratory which is part of the Postgraduate Medical Institute.
:23:34. > :23:39.Helen was a BBC presenter who died of cancer in 1999. At the
:23:39. > :23:47.Laboratory they take samples of tissue and blood from breast cancer
:23:47. > :23:56.patients to look for markers to see how patients well react to
:23:56. > :24:01.treatment. It is about targeting the treatment to the individual.
:24:01. > :24:10.Jackie has supplied samples to the laboratory. She was diagnosed with
:24:10. > :24:17.breast cancer in February last year. I did not cry at first, but I had a
:24:17. > :24:27.few words, a few choice words with my surgeon. Deduce where the
:24:27. > :24:28.
:24:28. > :24:34.doctor? I did! -- did you? Jackie is now in remission and has raised
:24:34. > :24:37.�20,000 for the Helen Rollason charity. She is a huge fan of Kylie
:24:37. > :24:44.and or she has done for breast- cancer awareness. She has been a
:24:44. > :24:49.rock. I do not know her, but she has helped me get through this.
:24:49. > :24:55.you're hoping to meet her tonight? I hope so, yes. I would like to
:24:55. > :25:00.have a picture taken with her. We have been through the same thing.
:25:00. > :25:09.Tonight is about three women from different walks of life, but united
:25:09. > :25:14.in a common cause - to fight cancer. As you can see, Kylie Wawrinka
:25:14. > :25:21.quite a jaunty cap. She said when she walked in that she doesn't have
:25:21. > :25:26.one like that in her wardrobe. Kylie is already an OBE and she is
:25:26. > :25:32.going to become an honorary Doctor of Health Sciences. That is the
:25:32. > :25:36.award she will get in about half- an-hour. She has created lot of
:25:36. > :25:41.excitement in Chelmsford today. Earlier I spoke to some of the fans
:25:41. > :25:47.waiting outside the main building here at Anglia Ruskin. I cannot
:25:47. > :25:52.believe it. She looked so different in rely. She did, didn't she?
:25:52. > :25:57.brown hair makes her look different. It is good for the students. They
:25:57. > :26:02.cannot believe that she is here, especially in the ceremony. The
:26:02. > :26:06.parents are proud and having her there as what is wonderful.
:26:06. > :26:12.should just say we are hoping to get a word with Kylie after the
:26:12. > :26:17.ceremony and that will be on our late bulletin at 10:30pm and our