:00:13. > :00:18.Tonight, the Ambulance Service admits response targets need
:00:18. > :00:24.changing. An inquest hears how a student came to be crushed to death
:00:24. > :00:28.in a crowded nightclub. An MP sets for the chairman of a hospital to
:00:28. > :00:38.step down. And I am waiting for one of the biggest bands in the world
:00:38. > :00:44.
:00:44. > :00:47.First tonight, the Ambulance Service admits that patients have
:00:47. > :00:50.suffered because of the way it responds to 999 calls. Look East
:00:50. > :00:52.has seen a document written by ambulance bosses to the Department
:00:52. > :00:55.of Health laying bare their frustrations with targets on
:00:55. > :00:58.response times. They insist that faster does not always mean better
:00:58. > :01:07.and want the system changed so there is more time to assess what
:01:07. > :01:11.is wrong with the patient before they send crews.
:01:11. > :01:16.Earlier this month, we highlighted the case of this woman from Norfolk.
:01:16. > :01:20.She fell in the garden and broke her hip. A paramedic arrived in 15
:01:20. > :01:28.minutes but she could not be moved and had to wait for 0.5 hours for
:01:28. > :01:34.an ambulance. It started to rain in the meantime. -- for four and a
:01:34. > :01:43.half hours. When the ambulance finally arrived... Moi it is the
:01:43. > :01:48.location of the emergency? calls are supposed to be answered
:01:48. > :01:51.within eight minutes. Two years ago, a new service was introduced that
:01:52. > :02:01.meant the clock would start when the call was answered, but the new
:02:02. > :02:16.
:02:16. > :02:22.report admits that the system is The now, emulous bosses want to
:02:22. > :02:27.ingenious -- and now, ambulance bosses want to add an extra minute
:02:27. > :02:31.onto the time. It's Kizza the call handlers and dispatch as a bit of
:02:31. > :02:41.time -- it gives a big call handlers and does badgers a bit of
:02:41. > :02:41.
:02:41. > :02:46.I knew that the system was not working and I am pleased to hear
:02:46. > :02:56.the news today. The East of England Ambulance Trust would only issue a
:02:56. > :02:59.
:02:59. > :03:04.statement today which said, -- But for Barber, this process needs
:03:04. > :03:08.to be completed soon. -- bought for Barbara, this process needs to be
:03:08. > :03:11.completed soon. The old one failed her.
:03:11. > :03:14.Earlier I spoke to Norman Lamb, the MP for North Norfolk, who recently
:03:14. > :03:19.had talks with the East of England Ambulance Service about its
:03:19. > :03:23.response times. I started by asking for his reaction to this report.
:03:23. > :03:27.I think it is a good report and I think it highlights how patients
:03:27. > :03:33.are sometimes being let down by the way the system works at present. We
:03:33. > :03:37.have got a target that is so tight that would end up happening is that
:03:37. > :03:43.ambulances and ambulance vehicles are being sent out as soon as the
:03:43. > :03:48.call is received, sometimes when it is not appropriate to do so, so you
:03:48. > :03:52.have 25 % of ambulance journeys being aborted. This is a ridiculous
:03:52. > :03:58.waste of time and resources. It ends up with the patients who need
:03:58. > :04:03.to get to ambulance -- hospital quickly being let down. Is this
:04:03. > :04:09.just another example of targets in the NHS causing problems? Is it
:04:09. > :04:13.time for an overhaul of the less -- whole system? I think this
:04:13. > :04:19.Government has recognised that. Target can sometimes be good at
:04:19. > :04:25.focusing people's minds and ensuring that patients get dealt
:04:25. > :04:28.with in at Dillons and emergency very quickly. But we've --
:04:28. > :04:32.ambulance and the emergency. But we have got to be aware of the
:04:32. > :04:36.consequences. If you become obsessed with meeting the target
:04:37. > :04:43.rather than real patient care then you will end up with ridiculous
:04:43. > :04:49.consequences and patients being let down. We had a ridiculous case of a
:04:49. > :04:54.constituent of left waiting four hours for an ambulance to arrive
:04:54. > :04:58.after breaking her hip. There was a paramedic left waiting with her for
:04:58. > :05:03.those four hours. That is a ridiculous waste of his time as
:05:03. > :05:06.well. Let's make the system work more efficiently and optimise
:05:06. > :05:10.patient care and get the patients who really need to get to hospital
:05:10. > :05:15.there as quickly as possible. optimistic are you that the
:05:15. > :05:22.Department of Health will take action? I am optimistic. I think
:05:22. > :05:26.the case is very clear. I have been making the case strongly. You have
:05:26. > :05:29.it outlined the problems in the region recently and I am pleased
:05:29. > :05:33.that the ambulance trust has responded with this report and I
:05:34. > :05:37.hope that the ministers will take it seriously.
:05:37. > :05:40.An inquest has been opened into the death of a student who was crushed
:05:40. > :05:42.at a nightclub in Northampton. Nabila Nanfuka was killed during a
:05:43. > :05:51.stampede at the Lava Ignite club. Today in a separate development,
:05:51. > :05:55.Luminar, the company which owns the club, went into administration.
:05:55. > :06:00.It should have been a night out like any other. But last week,
:06:00. > :06:05.Nabila Nanfuka, a university student, and never returned home.
:06:05. > :06:10.After being involved at a better ago in a crash at this nightclub,
:06:10. > :06:17.she died. Two other women were taken to hospital. One of those
:06:17. > :06:21.girls is still critically ill after a week. This morning the inquest
:06:21. > :06:25.lasted only a few minutes. The coroner told the hearing that the
:06:25. > :06:29.student died of dramatic crush asphyxia and then went on to make
:06:29. > :06:35.an appeal that has already been made by what happened to police
:06:35. > :06:39.that people who were inside the club that night need to come
:06:39. > :06:47.forward with any video footage they might have to help the
:06:47. > :06:53.investigation. Luminar and operates around 80 venues in our region. But
:06:53. > :06:58.tomorrow morning the administrators will be calling. -- eight venues.
:06:58. > :07:08.Sales have dropped and there have been losses of around �198 million.
:07:08. > :07:09.
:07:09. > :07:14.So now, Luminar cannot pay its debt. It has suffered from D smoking ban
:07:14. > :07:18.and the Licensing Act. But also, you have got the impact of
:07:18. > :07:24.disposable income, particularly with a young customer base. You
:07:24. > :07:28.have young students that have pressure being put on their
:07:28. > :07:33.spending. People are still going out to nightclubs but they are
:07:33. > :07:37.spending less. Luminar says it will stay open for the foreseeable
:07:38. > :07:42.future but with its licence suspended aid will remain closed.
:07:42. > :07:46.With the downturn and a death on its premises, these are uncertain
:07:46. > :07:49.times for this nightclub giant. It's been revealed that the East
:07:49. > :07:52.region has hit the �1 billion mark for business contracts won from the
:07:52. > :07:57.Olympic Games. The figure is way above expectations and is one of
:07:57. > :08:02.the largest for any region outside of London.
:08:02. > :08:11.Big and small, more than 400 companies from the east region have
:08:11. > :08:20.won some kind of Olympic medal, from plant makers to suppliers of
:08:20. > :08:23.London 2012 merchandise from the heart of Cambridgeshire. This sign
:08:23. > :08:28.company has made the signage around the Olympic Park, just a half an
:08:28. > :08:34.hour away from their factories. It is a local job for an international
:08:34. > :08:38.company. We are very excited. We deal with McLaren and Disney but we
:08:38. > :08:42.are very excited about what we can do for the Olympics. I personally
:08:42. > :08:47.love sport and we would love our business to be more involved with
:08:47. > :08:52.the Olympics. �1 billion is a great headline figure, but the region's
:08:52. > :08:57.economy is worth about �110 billion. That is business that would not be
:08:57. > :09:02.available without the games on our doorstep. We originally speculated
:09:02. > :09:06.that the Games would be worth �600 million to the region so the fact
:09:06. > :09:11.that we got �1 billion in contracts is great news. Those contracts
:09:11. > :09:15.range from everything from the construction of the stadium to
:09:15. > :09:20.supplying plans for the stadium. They also spread to the momentos
:09:20. > :09:26.you might buy during the Games. some companies it is more than just
:09:26. > :09:32.being involved and the boost it gives employees. There will be
:09:32. > :09:38.transport provided by a Suffolk County Council. It is nice to have
:09:38. > :09:41.everybody involved but for travel services especially it is the icing
:09:41. > :09:46.on the cake to have won this contract and to have our buses
:09:46. > :09:49.going into the Olympic village. It is a win win for everyone. It may
:09:50. > :09:55.just be nine months away, but there are still more contracts are to be
:09:55. > :09:58.one, supplying everything from bids to flagpoles.
:09:58. > :10:02.Later in Look East: What is happening under the North
:10:02. > :10:08.Sea to make sure we all have enough gas. And one the biggest bands in
:10:09. > :10:12.the world up close and personal. And I am at the University of East
:10:12. > :10:19.Anglia in Norwich waiting for the band that has been named one of the
:10:19. > :10:23.biggest acts and the world today. - - in the world today.
:10:23. > :10:25.An MP has called for the Chairman of the James Paget Hospital in
:10:25. > :10:28.Gorleston to stand down. Therese Coffey, the MP for Suffolk Coastal,
:10:28. > :10:33.claims to be speaking for GPs and patients who are worried about
:10:33. > :10:37.standards at the hospital. She is at Westminster now.
:10:37. > :10:44.Is this not a call that should have been made in private and behind
:10:44. > :10:50.closed doors? We have been having discussions, and particularly my
:10:50. > :10:54.two colleagues, and I have not been able to make all of those meetings.
:10:54. > :10:58.There was a debate in Parliament today and there was an anonymous
:10:58. > :11:02.letter from GPs and I thought that I could not debate today without
:11:02. > :11:05.going into further detail about what I think should happen next.
:11:06. > :11:12.What difference would it make if you change the man at the top? You
:11:12. > :11:16.still have the same level beneath it. I was careful to point out that
:11:16. > :11:20.there were improvements but I have already discussed this very briefly
:11:20. > :11:25.with John Hemming and I had already sent him a message about what I was
:11:25. > :11:33.going to say. Essentially, my perception was that the chairman of
:11:33. > :11:38.the trust felt that it weighs CQ see that had problems instead of
:11:38. > :11:41.the hospital itself. I want to note that the Chief Executive had
:11:42. > :11:45.accepted the feelings after the second report. So you have had a
:11:45. > :11:53.conversation with him this morning. Is he going to do what you asked
:11:53. > :11:56.him to do? We do not have that conversation. His -- it is up to
:11:56. > :12:00.John Hemming to make that decision. I recognise that he has been doing
:12:00. > :12:06.a reasonable job. I am not trying to say that everything is a
:12:06. > :12:10.disaster at the hospital, but when you have had to go failures, I am
:12:10. > :12:13.concerned about the third report ending in failure. Perhaps it is
:12:13. > :12:18.time for someone else to take up the reins. You implied that the
:12:18. > :12:23.hospital is heading for disaster. Do you stick with that? I don't
:12:23. > :12:27.think I did imply that. I said that I felt that the chairman had not
:12:27. > :12:30.taken on board fully the feelings that had been identified and almost
:12:30. > :12:39.seemed to think that the sea to sea had got it wrong. I think it is
:12:39. > :12:43.wrong that I can speak up for patients -- that I have to speak up
:12:43. > :12:46.for patients who have lost confidence in leadership. Sometimes
:12:46. > :12:50.Members of Parliament have to be critical friends and say things
:12:50. > :12:53.that are perhaps unpalatable. We asked for an interview with John
:12:53. > :13:03.Hemming but were told he was not available. The hospital trust has
:13:03. > :13:09.
:13:09. > :13:11.Travellers evicted from Dale Farm in Essex have told Look East they
:13:12. > :13:14.are going to move back. Bailiffs are now clearing nearly 50 pitches
:13:14. > :13:23.built illegally at the site near Basildon. But the travellers say
:13:23. > :13:27.once the bailiffs have gone, they will tow their caravans back on.
:13:27. > :13:35.Another grain of roles in two Dale Farm as diggers tear up pictures
:13:35. > :13:39.built without planning permission. It has been a week since right
:13:39. > :13:46.place tore down the barricades. Activists only held out for a few
:13:46. > :13:55.hours. This debris is the only sign of trouble from last week. Now the
:13:56. > :14:00.dealers are here, hard at work. So far, 13 parts have been removed and
:14:00. > :14:04.secured. -- bailiffs are here. Some of the people who were evicted have
:14:04. > :14:09.crammed onto illegal pitches and say that once the bailiffs are gone
:14:09. > :14:16.they will simply move back. We will move back into our pitches. We have
:14:16. > :14:23.no place to go. If we did be would not be here looking at all of this.
:14:23. > :14:28.At the end of the day all of these pages will be filled back in.
:14:28. > :14:33.will be another breach of the law so I would say to them not to do it
:14:33. > :14:41.again because the whole thing will start again. We will do our best to
:14:41. > :14:51.Secure the site so that vehicles cannot get on it. Meanwhile, the --
:14:51. > :14:54.
:14:54. > :14:57.des MP says that this footage showing him a involved calls for an
:14:57. > :15:00.investigation for his treatment. A man has been remanded in custody
:15:00. > :15:03.charged with stabbing his father, a police officer and a police dog.
:15:03. > :15:06.Dog handler Steven Jay was injured in Nacton Road on Tuesday night.
:15:06. > :15:09.21-year-old Asher Peecort was charged with two counts of wounding
:15:09. > :15:11.early today. He has been remanded to appear at Ipswich Crown Court
:15:11. > :15:14.next month. A woman who accidentally killed her
:15:14. > :15:16.husband when she drove into him after a row has been given a
:15:16. > :15:19.suspended sentence. Suzanne Knox from Lowestoft had admitted causing
:15:19. > :15:22.death by careless driving. She's been placed under a supervision
:15:22. > :15:26.order and ordered to do 100 hours of unpaid work. She had meant to
:15:26. > :15:29.pull up beside Anthony Knox as he sat on the pavement. He died later
:15:29. > :15:31.in hospital. Mrs Knox was cleared last month of causing death by
:15:32. > :15:33.dangerous driving. She has also been banned from driving for 18
:15:33. > :15:35.months. Ipswich Town has confirmed its star
:15:36. > :15:38.striker is being treated for gambling addiction. Michael Chopra
:15:38. > :15:40.is receiving treatment at a specialist clinic and the club has
:15:40. > :15:44.asked its fans to give him their support.
:15:44. > :15:48.He was called the bargain of the summer, today a problem he had not
:15:48. > :15:52.bargained for became public. He has got a problem. It is more than a
:15:52. > :15:56.problem it was an illness. We knew that when we signed him but we did
:15:56. > :16:02.not know the extent of it. It is a credit to Michael that he is doing
:16:02. > :16:06.something about it. Michael returned to training today. The 27-
:16:06. > :16:10.year-old has been in a clinic for the last month. The Hampshire-based
:16:10. > :16:18.site was set up by the former England and Arsenal defender Tony
:16:18. > :16:22.Adams to help treat troubled sportsman. He is feeling great
:16:22. > :16:27.about himself because he knows he has got the support of the club and
:16:27. > :16:35.the team. I would ask of our great supporters to help Michael through
:16:35. > :16:40.this tough time. The striker, who joined the blues from Cardiff in
:16:40. > :16:45.the summer, has scored five goals for a town this summer. We have
:16:45. > :16:55.learned that the forward will hope to add to his tally when he starts
:16:55. > :16:57.
:16:57. > :17:00.awake to Millwall on Saturday. -- You are watching Look East from the
:17:00. > :17:08.BBC. Coming up: A star of classical music is coming
:17:08. > :17:12.We don't need reminding that gas is getting a lot more expensive but
:17:12. > :17:15.there is another problem. We don't keep enough of it in storage. For
:17:15. > :17:19.example, in France they have enough in reserve to last for 87 days, but
:17:19. > :17:22.in the UK it is only 14. But we could soon get a new storage
:17:22. > :17:32.facility off the coast of Norfolk. To see how it will work, Amelia
:17:32. > :17:37.
:17:37. > :17:46.Reynolds went to see another one in It is being called the UK's best
:17:46. > :17:54.kept energy secret. After a 20 minute helicopter flight, two gas
:17:54. > :17:57.platforms come into view. We are lucky, a clear sunny morning. I
:17:58. > :18:05.cannot help thinking that this would be a more intimidating place
:18:05. > :18:11.to land in different conditions. The Rough gas fields National
:18:11. > :18:16.supplies have been depleted but under the stern was a buyer, --
:18:16. > :18:21.stone reservoir, it acts like a sponge. Gas can be pumped in and
:18:21. > :18:24.taking out again depending on price and demand. When demand is low in
:18:24. > :18:31.the summer, we take gas and put it in the ground underneath this
:18:31. > :18:34.facility. In the winter when demand is higher, we let the gas flow back
:18:34. > :18:39.out into the national transmission system and into people's homes.
:18:39. > :18:47.What does that do for the consumer? Will it mean lower bills? Storage
:18:47. > :18:53.means that the price spikes will be smoothed over. Tim's work two weeks
:18:53. > :18:58.on, three weeks off. -- teams work. This is where they sleep and relax.
:18:58. > :19:02.A hotel in the middle of the North Sea. On the day I visit I am told
:19:03. > :19:09.the reservoir is almost full. But in a report on energy security this
:19:09. > :19:13.week, MPs are concerned that the UK only has 14 days what of supply in
:19:13. > :19:17.storage. The thing about that figure is it is very good for a
:19:17. > :19:24.simple comparison but it does not reflect the way the gas storage
:19:24. > :19:31.market works. The Rough facility provides around 10 % of the UK's
:19:31. > :19:36.demand -- supply. The cost of building a gas storage facility off
:19:36. > :19:40.of the Norfolk coast is estimated at �1.5 billion. As I prepare to
:19:40. > :19:44.leave the platform I am given something to think about. Centrica,
:19:45. > :19:54.the company behind these projects, is also investing massively in wind
:19:55. > :19:55.
:19:55. > :19:59.farms, a sign which our feature energy -- our future energy supply
:19:59. > :20:02.it will rely on. And you can see more on that story
:20:02. > :20:04.on this week's Politics Show this Sunday on BBC One at midday.
:20:04. > :20:07.One of the biggest names in classical music, Julian Lloyd
:20:07. > :20:10.Webber, has been announced as the artist in residence at the
:20:10. > :20:13.Cambridge Corn Exchange. It means he'll give recitals, work with
:20:13. > :20:19.local music groups and hold music masterclasses, and he can tell us
:20:19. > :20:23.more as he joins us now from Cambridge.
:20:23. > :20:29.What is the point of being an artist in residence was not what
:20:29. > :20:33.are you hoping to achieve? It is a new thing for me. I think it is an
:20:33. > :20:38.unusual idea that you have the same person ever quite a few different
:20:38. > :20:43.concert. I think the challenge for me is to build the trust of an
:20:43. > :20:49.audience and I hope to work a lot locally with the different local
:20:49. > :20:53.magicians and musician groups. musicians and musician groups. You
:20:53. > :20:58.say there will be talks and things like that. What do you hope to
:20:58. > :21:02.achieve? I always believe in bringing music as closely as
:21:02. > :21:06.possible to people so obviously I will introduce all of the pieces in
:21:06. > :21:11.my own concert. It is good to build that kind of interaction with an
:21:11. > :21:15.audience and make the whole experience a bit more intimate.
:21:15. > :21:20.Cambridge is a university city and you are particularly interested in
:21:21. > :21:26.attracting young people to classical music. Yes, I really am.
:21:26. > :21:29.I believe very strongly in music education. I am involved in a
:21:29. > :21:34.project that is based on a Venezuelan programme that has had
:21:34. > :21:38.an astonishing impact on that country. I would love to see this
:21:38. > :21:43.scheme will out everywhere. I have always believed in music. I think
:21:43. > :21:50.it is a birthright for children. It should be, anyway. You come from a
:21:50. > :21:54.musical family. What was the introduction for you? We just had
:21:54. > :21:58.music in the background. My father was a composer and my mother used
:21:58. > :22:02.to teach young children the piano and we had musicians coming in and
:22:02. > :22:07.out of the flat. I always feel very sorry for our neighbours because it
:22:07. > :22:10.was an extremely noisy block of flats we lived in. We wish you all
:22:10. > :22:15.the best with this new post and hopefully we will hear more of you
:22:15. > :22:20.as it goes on. Thank you very much for joining us. Thank you very much.
:22:20. > :22:23.I am looking forward to it. Now to a different type of music
:22:23. > :22:25.which had people queuing overnight for tickets. Coldplay have sold 50
:22:25. > :22:29.million records, won seven Grammy awards and have just been named
:22:29. > :22:32.best act in the world at the Q Awards. Tonight they are at the
:22:32. > :22:35.University of East Anglia in Norwich as part of the Radio One
:22:35. > :22:44.student tour and this morning they warmed up by playing live on Radio
:22:44. > :22:54.One with just a few students and Louise Holmes as the audience.
:22:54. > :22:56.
:22:56. > :23:01.This is BBC Radio One. Then Martin! Hello Norwich! Radio One had rolled
:23:01. > :23:05.into town and were busy getting ready. Back outside, a queue was
:23:05. > :23:09.beginning to form. The University released just a handful of tickets
:23:09. > :23:16.on their Facebook site. I am buzzing for it. It is Coldplay
:23:16. > :23:21.fever on campus. This is easing the stress of the workload. I was
:23:21. > :23:25.really stressed in the library. missed out on the day that is going
:23:25. > :23:30.on tonight so I resigned myself to stop listening to music for a
:23:30. > :23:40.little while. It is so surreal having Coldplay, one of the biggest
:23:40. > :23:40.
:23:40. > :23:44.bands around, playing at this little gate. The DJs had spent the
:23:44. > :23:51.week travelling around meeting students and having fun. I tried to
:23:51. > :23:54.mingle in. The students are a huge part of what I think keeps music
:23:54. > :23:59.making. It is a time in your life when music really means something
:23:59. > :24:04.to you. Chances are that you and your group of friends are all
:24:04. > :24:08.really into music at that point in your life. It is an experience.
:24:08. > :24:18.band have a right and they had just flown in from their European tour
:24:18. > :24:42.
:24:42. > :24:52.# I won't let go # I what let go -- # You use your hard as a weapon #
:24:52. > :24:52.
:24:52. > :24:57.And it hurts like having # For the students it was a chance to get up
:24:57. > :25:04.close and personal but tonight those lucky enough to get tickets
:25:04. > :25:07.will have quite an experience. Heloise proudly showed me her
:25:07. > :25:11.photograph of herself with Chris Martin.
:25:11. > :25:21.She was the one we were all Andy as of today. All of the stars queue up
:25:21. > :25:27.
:25:27. > :25:32.to be on this programme, don't Let's get a look at the weather. We
:25:32. > :25:36.have had an area of pressure move up and it pushes across here. You
:25:36. > :25:40.can see from the satellite had just how cloudy it was earlier. There
:25:40. > :25:44.was some rainfall and the chart shows where the more intense bursts
:25:44. > :25:49.were. For a lot of us it has just been patchy with a bit and drizzle
:25:49. > :25:53.around. This evening there is still a risk of a light rain or drizzle.
:25:53. > :25:59.It looks as though it is confined to the west but do not be surprised
:25:59. > :26:02.if you get a spot or two. It is a bit of a misty and to the night.
:26:02. > :26:07.You will see clearing skies every night and that is where we will get
:26:07. > :26:12.the lowest temperatures, around seven Celsius. Further east, ten
:26:12. > :26:18.Celsius. The winds will swing around. They will be north-westerly
:26:18. > :26:24.by the end of the night. Tomorrow is another fairly cloudy day. A bit
:26:24. > :26:31.of an east and west divide. One or two mist Apaches and there will be
:26:31. > :26:34.lots of cloud abounds. -- mist patches. There could be some
:26:34. > :26:40.sunshine for the West and that is where we will get the best
:26:40. > :26:45.temperatures, which could climb to about 14 Celsius. In terms of winds,
:26:45. > :26:52.they go more south. They will be north and east LA, I am sorry. They
:26:52. > :26:58.will be like in strength. -- north- westerly. The next five days look
:26:58. > :27:03.like this. On the whole, the weekend looks fairly dry and breezy.
:27:03. > :27:10.You will see some mild temperatures and some south-westerly winds will
:27:10. > :27:14.working in some mild or air. There will be a bit of cloud. Do not be
:27:14. > :27:18.surprised if on Saturday there are times when it is rather cloudy.
:27:18. > :27:22.Sunday looks like the cloudier of the two days. Overnight Saturday