:00:14. > :00:24.On the programme tonight, exclusive access with Nasa's at the sharper
:00:24. > :00:24.
:00:24. > :00:28.end of the NHS. -- nurses. And the latest on the hunt for an escaped
:00:28. > :00:34.prisoner - could these pictures help catch him, and his aunt
:00:34. > :00:38.accomplice? And Norwich City unveil their new signing. And the star
:00:38. > :00:48.attraction of the diving championships, even though he is
:00:48. > :00:49.
:00:49. > :00:53.injured. First tonight, after months of concerns about the
:00:53. > :00:57.quality of care in the NHS ...we go behind the scenes with nurses at
:00:57. > :01:01.one of our hospitals. We know this is a subject which touches a nerve,
:01:01. > :01:03.because so many of you got in touch. It started just under a year ago
:01:03. > :01:07.when Michael Marler contacted us from Lowestoft worries about the
:01:07. > :01:13.care his wife received. His story opened the floodgates. Many of you
:01:13. > :01:15.praised nurses. Others were critical. One e- mail from a nurse
:01:15. > :01:23.told us her colleagues ''are really overworked and wards are constantly
:01:23. > :01:25.under-staffed." Last November, the Patients' Association published
:01:25. > :01:28.their report containing 16 "shameful" stories about the care
:01:28. > :01:31.of elderly patients. And earlier this month, the Prime Minister
:01:31. > :01:34.announced plans to improve nursing care with more focus on ''patients
:01:34. > :01:37.not paperwork." So we asked a number of hospitals if we could
:01:37. > :01:47.film a typical day shift. Bedford Hospital was the only one to say
:01:47. > :01:51.
:01:51. > :01:54.It is 7:30am, on Tavistock board, and the day surgery unit at Bedford
:01:54. > :01:59.hospital. Around 6,000 patient plumber come through this ward
:01:59. > :02:05.every year. In short, it is busy. Sister Jack Lake has the to six
:02:05. > :02:09.years' experience, I modernise with traditional experience. Someone
:02:09. > :02:15.moved off yesterday to in in- patient ward, so we have got 26 day
:02:15. > :02:20.cases today, but having said that we generally somehow get through
:02:20. > :02:23.and find spaces for all the patients. It is a busy day.
:02:23. > :02:30.surgery is now a well-established service but it is due to get bigger
:02:30. > :02:34.as the Government tries to save billions by 2015. It sits patients
:02:34. > :02:43.like Michael Bailey, who needed an operation on his varicose veins.
:02:43. > :02:48.He's checked, assessed, and on their table been operated on at
:02:48. > :02:53.9:30am. Later that day he has gone home. I think the Kieran this
:02:53. > :03:00.particular unit is wonderful, anyway. -- the care in this
:03:00. > :03:07.particular unit. But there have been negative headlines surrounding
:03:07. > :03:10.dignity, NHS reforms, and then this has been too busy. I was say that
:03:10. > :03:15.nurses are under a tremendous amount of pressure, there is not
:03:15. > :03:19.enough of them, and until we get rid of some of the suits who have
:03:19. > :03:25.been paid faster amounts of money and bring back sisters and matrons
:03:26. > :03:29.on the board, then the health authority will be a lot better off.
:03:29. > :03:33.They seemed like they under pressure. Area is a lot of bad
:03:33. > :03:40.press but then again, you have the good and the bad. We have seen the
:03:40. > :03:48.good, here. They never stop. They must go home at night, absolutely
:03:48. > :03:54.exhausted. The majority of nurses do care and want patients to have a
:03:54. > :03:58.good experience. This unit is very well in -- well-regarded and guess
:03:58. > :04:02.lots of positive feedback about S Baker. It is a very modern, new
:04:02. > :04:10.environment. We have separate male and female days, and cartons
:04:10. > :04:14.between the beds, and we have not had asked complaint in this unit at
:04:14. > :04:18.all. Over the years, Janet has seen the world of nursing change, with
:04:18. > :04:24.the introduction of computer, medical advances, and the dreaded
:04:24. > :04:27.amount of paperwork. We are not only seen them from a clinical
:04:27. > :04:31.angle but we have to document and file everything into denotes
:04:32. > :04:35.because we cannot afford to send the notes back to the records
:04:35. > :04:38.library not filled in so they have to be filed and the correct areas.
:04:38. > :04:44.It would be nice if we had at administrator who could do that for
:04:44. > :04:51.us so that we do spend more time with patients, in an ideal world.
:04:51. > :04:54.Janet and her staff have just one break, a small window of time to
:04:54. > :04:58.create the best experience or patients. She loves her job, but
:04:58. > :05:07.she admits that it is tough, and tomorrow, she will do it all over
:05:07. > :05:11.again. In recent weeks we've had several nurses contact us to say
:05:11. > :05:15.how much they care about their jobs .. And how morale is affected by
:05:15. > :05:18.negativity about the NHS. A point I put to Katherine Murphy, the chief
:05:18. > :05:22.executive of the Patients' Association, earlier this afternoon.
:05:22. > :05:27.Nasa's are well aware of what they have to do. They the to be given
:05:27. > :05:33.the time, resources and support to do what they know this to be done
:05:33. > :05:36.to every patient on their walk. Sadly, the Patients Association
:05:37. > :05:41.helpline years from concerned relatives and patients on a
:05:41. > :05:47.frequent basis about episodes Opera care, and there is no excuse for
:05:47. > :05:51.this. -- episodes of poor care. Many of the people who have
:05:51. > :05:57.contacted us have been relatives of elderly people, or elderly people.
:05:57. > :06:00.Do you think one of the big problems is care of the elderly?
:06:00. > :06:06.There are vast majority of people going into a hospital are elderly
:06:06. > :06:15.people, vulnerable, frightened and afraid, so they need there Nasa's
:06:15. > :06:20.to understand their needs -- nurses to understand their needs, to care,
:06:20. > :06:25.and to look after them, because they have very special needs.
:06:25. > :06:32.you think this boils down to a change in culture in hospitals, or
:06:32. > :06:39.is it about money? There is so much emphasis on finances within the NHS,
:06:39. > :06:44.and we must always remember that the safety of the patient must be
:06:44. > :06:49.paramount at all times. When you published a report recently about
:06:49. > :06:52.problems with care in hospitals, you said it would not be enough for
:06:52. > :06:57.the report to be recognised and business to carry on as usual. How
:06:57. > :07:03.confident are you that shifts are going to happen in the care of
:07:03. > :07:08.patients? I feel very confident that, since we launched a report on
:07:08. > :07:12.9th November, that change has started to happen. I have spoken to
:07:12. > :07:18.many senior nurses around the country who are embracing what
:07:18. > :07:26.we're asking them to do. And it is not just nurses, doctors, too, and
:07:26. > :07:35.all health care providers need to set up and listen. -- sit up and
:07:35. > :07:38.listen. Katherine Murphy talking to Susie earlier this afternoon.
:07:38. > :07:42.course, we still want to hear your stories. Whether you're a nurse, a
:07:42. > :07:45.patient or somebody with a relative in hospital, we would love to hear
:07:45. > :07:48.from you. You can get in touch in the usual way. The police have
:07:48. > :07:51.released a new picture of a man who helped a dangerous prisoner escape
:07:51. > :07:54.during a hospital visit on Wednesday evening. Andrew Farndon
:07:54. > :07:56.had been driven from Highpoint Prison to the A&E Department at the
:07:56. > :08:00.West Suffolk Hospital in Bury St Edmunds. The armed accomplice was
:08:00. > :08:03.waiting for him when he arrived and the pair got away after the guards
:08:03. > :08:05.were threatened with a gun. They look dark and difficult to make out,
:08:05. > :08:09.but the shadowy images were taking just before and after the pre-
:08:09. > :08:14.planned escape. In close-up, the accomplice, right outside the
:08:14. > :08:23.hospital. In his hand is the gun it was used to free Andrew Farndon.
:08:23. > :08:27.Subtle police now lead a nationwide manhunt. -- Suffolk police. He has
:08:27. > :08:32.got the whole country in which to roll, and depending on the support
:08:32. > :08:39.networks, if you have -- if he has got people prepare to shield him
:08:39. > :08:44.then it could be easy for him to hide away. The taxi was right here.
:08:44. > :08:48.This is where the prison guard had a gun held against his head. Andrew
:08:48. > :08:55.Farndon, freed from his handcuffs, made off down this path with his
:08:55. > :09:00.accomplice, to a getaway car, and a way. You expect it in the bigger
:09:00. > :09:07.cities but you do not think it would happen here. And the fact
:09:07. > :09:12.that a gun was involved? And they ran off that way, they came down
:09:12. > :09:18.the path that. I thought, this guy is running down there. During his
:09:18. > :09:28.trial, Andrew Farndon had tried to escape, which led to questions
:09:28. > :09:30.
:09:30. > :09:34.about whether security here was a robust enough. Still to come: the
:09:34. > :09:41.nation's divers descend on Southend. But why was this man left on the
:09:41. > :09:44.sidelines? The answer later in the programme. An investigation is
:09:44. > :09:47.underway after an ambulance was involved in a crash near Chelmsford.
:09:47. > :09:50.It overturned in a ditch at Danbury. The patient had to be taken to
:09:50. > :09:59.hospital in a second ambulance. Richard Martin is at the scene now,
:09:59. > :10:04.Richard. It is very dark here tonight. You can see behind me some
:10:04. > :10:10.of the damage caused by the incident. The A414 is a very busy
:10:10. > :10:14.road. Just before 10:30am, an ambulance with a critically ill man
:10:14. > :10:18.inside was rushing from Maldon towards boom fuelled Hospital in
:10:18. > :10:24.Chelmsford. That was at this spot when it became involved with a
:10:24. > :10:28.collision with another vehicle, a van. It was sitting on its side and
:10:28. > :10:35.in side were this might members of ambulance crew and the critically
:10:35. > :10:39.ill patient himself. An eyewitness told us what he saw. I saw a postal
:10:39. > :10:46.than just behind where you are, that had had a side impact. The
:10:46. > :10:56.ambulance was in the ditch to the side of vase. The patient in the
:10:56. > :11:01.
:11:01. > :11:06.back -- side of cars. -- us. A number of police and paramedics
:11:06. > :11:11.because arrived. Two of the crew were treated at the scene for
:11:11. > :11:14.injuries, and that critically ill man had to be removed from fire --
:11:15. > :11:20.by fire crews and put inside another ambulance and taken to
:11:20. > :11:26.hospital. Police are looking very closely at what unfolded --
:11:26. > :11:30.unfolded here, today. We will conduct a full investigation and do
:11:30. > :11:37.an analysis to find out what the root cause was and if there are any
:11:37. > :11:41.lessons that can be learned. Essex police say they will also be
:11:41. > :11:50.looking at what happened when a blue light run for an ambulance
:11:50. > :11:53.year went very badly wrong. A woman has died in a house fire in Beccles.
:11:53. > :11:56.She was pulled unconscious from the house in Ellough Road at lunchtime
:11:56. > :11:59.by a passer-by. Paramedics tried to save her but she was declared dead
:11:59. > :12:01.at the scene. A gangmaster from Norfolk has been jailed after
:12:01. > :12:04.evading more than �350,000 in tax. Sukhninder Singh from Thetford was
:12:04. > :12:07.sentenced to 18 months at Norwich Crown Court after admitting
:12:07. > :12:11.offences dating back to 2003. Investigators found he had used a
:12:11. > :12:14.number of companies to hide his activities. 30 laptops have been
:12:14. > :12:16.stolen from the school at the centre of the Educating Essex
:12:16. > :12:26.documentary. The burglars got in through a window at the Passmores
:12:26. > :12:31.Academy earlier this week. This academy in Essex is not just a
:12:31. > :12:34.school, it is the set for a popular TV programme, and now it is a crime
:12:34. > :12:41.scene. On Monday night, burglars broke in through these windows,
:12:41. > :12:45.their target, �15,000 worth of laptops that were kept in a locked
:12:45. > :12:49.cabinet. Why are first thought was that this building had not been
:12:49. > :12:54.kept safe, and my biggest job here is to keep the children safe, so
:12:54. > :12:57.that intrusion strikes at the heart of what we try to do, create a safe
:12:57. > :13:01.environment for the children. We make every effort to do that. It
:13:01. > :13:05.makes you question how safe and secure you are, and that is a
:13:05. > :13:09.horrible way to feel. The Cabinet containing the laptops was carried
:13:09. > :13:15.through the window, to the edge of the playing fields, before being
:13:15. > :13:18.smashed open. Police believe the laptops will be sold on.
:13:18. > :13:24.imagine they will get sold somewhere locally and I appeal to
:13:24. > :13:27.anybody who has a knowledge of Hewlett-Packard lot of computers
:13:27. > :13:32.being offered for sale at this comprises, something like that,
:13:32. > :13:35.then get in touch with us. We have got the Seagull numbers of the
:13:35. > :13:41.stolen computers, so we can check easily could see whether these are
:13:41. > :13:45.the ones that have been stolen. Moors Academy is reconsidering its
:13:45. > :13:53.security system, to make sure that the school is not a target for
:13:53. > :13:57.thieves again. Council enforcement officers have returned to Dale Farm
:13:57. > :14:02.in Essex. They were called in after a small number of caravans moved on
:14:03. > :14:07.to a roadside outside the site, as part of the area covered by a half
:14:07. > :14:10.-- a High Court injunction. Football, and Norwich City have
:14:10. > :14:14.unveiled their new signing, journey House and, from Leeds United this
:14:14. > :14:19.week. He will not be fit to play for another month. Tomorrow,
:14:19. > :14:25.Norwich play West Brom in the FA Cup. On show, the latest recruit or
:14:25. > :14:29.Norwich City. The former Leeds United captain swap his white shirt
:14:29. > :14:34.or bikini they are la one, for a fee that could top �2 million. The
:14:34. > :14:37.lure of top flight football proved irresistible. It is an opportunity
:14:37. > :14:46.to play in the Premier League. It is an opportunity that I could not
:14:46. > :14:51.come down. Joining a team that has been playing very well. What do you
:14:51. > :14:55.make of them so far, in the Premier League, top half? At Leeds, we have
:14:55. > :15:01.been close to Norwich for the last couple of seasons in the
:15:01. > :15:05.championship. They have carried on that momentum, and that form. They
:15:05. > :15:12.would have for each other, and it seems like they have got good team
:15:12. > :15:17.spirit. Geordie house and has not played since December, because of
:15:17. > :15:21.injury, but he is recovering well, and when he is back he should pose
:15:21. > :15:26.a real threat. When he is that I think we will have a big player on
:15:26. > :15:36.our hands. Not just in the short term. He has played some big games
:15:36. > :15:46.for these United. Which is important. -- bullies United. --
:15:46. > :15:48.
:15:48. > :15:52.Morrison's goal earned Norwich City a victory against West Brom, which,
:15:52. > :15:57.against -- they have not managed before in the Peacock. Colchester
:15:57. > :16:02.it to Leyton Orient. The chairman has back the manager, who had come
:16:02. > :16:12.under criticism, with the sight line 15, without a victory in three
:16:12. > :16:18.
:16:18. > :16:23.games. Bash bash with the site On 27th July, most of us will be
:16:23. > :16:26.sitting in front of the television to watch the opening ceremony for
:16:26. > :16:30.London 2012. But will make the next few months and nerve-racking time
:16:30. > :16:34.for all or at its. Today in Southend, the country's divers are
:16:34. > :16:44.taking part in the British National Cup. They know Olympic selectors
:16:44. > :16:45.
:16:45. > :16:50.are watching their every move. Just look how high that is! For me,
:16:50. > :16:53.that died is the terrifying but it is what some of the country's best
:16:53. > :16:57.divers will be doing over the next couple of days. These championships
:16:57. > :17:01.are just one of a number they have over the next few months that will
:17:01. > :17:05.really test their mettle. At Southend, it makes the everyday
:17:05. > :17:15.with the extra special. The best divers are entering a brick or make
:17:15. > :17:26.
:17:26. > :17:35.a few months with the game's Watching from the sidelines, the
:17:35. > :17:43.boy wonder who has a sustained an injury. The facilities here are
:17:43. > :17:48.amazing because they got three- metre wide facilities. We are going
:17:48. > :17:54.to be here for lots of training and competitions in the future. These
:17:54. > :17:58.two were in action, vying for Olympic selection in June and
:17:58. > :18:01.taking on of the tallest of tests will stop it is very high and a
:18:02. > :18:07.stock mammal to be doing that but jeepers that to the back of your
:18:07. > :18:12.mind and focus on what we have got to do. When they're watching all
:18:12. > :18:20.the diving here, what are you looking for? There is the starting
:18:20. > :18:25.position of the diver, the take off, especially looking for good height.
:18:25. > :18:33.Ben good ships in the air and then the entry as well. The entry is the
:18:33. > :18:38.area where divers can be deducted most marks. A the entry is quite a
:18:38. > :18:44.key part of the judging a dive but it is not just the entry, is the
:18:44. > :18:49.whole impression of the dive. If only we could all dive like
:18:49. > :18:53.that! This is the coach that helps divers do that from great heights,
:18:53. > :18:57.how and let you get them to do it? It takes years and years of intense
:18:57. > :19:02.training, both mentally and physically strong enough to died
:19:02. > :19:08.from that tenet report. What will they have to do in the next six
:19:08. > :19:11.months? The best divers are going to have to show a dramatic flair,
:19:11. > :19:16.Chris and beauty in the air and that splash less entry into the
:19:16. > :19:21.water. It feels like an Olympic venue here, the facility is
:19:21. > :19:24.outstanding. These drivers are going to be coming back in the next
:19:24. > :19:32.six months? Is a very important time at the moment and very lucky
:19:32. > :19:36.for the people of Southend being able to see the teams in action.
:19:36. > :19:42.they could have sold this think five times out, it is such a big
:19:42. > :19:47.thing here. Staying with the Olympics and four
:19:47. > :19:51.years ago, the opening and closing ceremonies in a Beijing wild the
:19:51. > :19:55.world. A tough act to follow. The man who has been given the job is
:19:55. > :20:01.Martin Green from Essex who has been talking to our Olympics
:20:01. > :20:03.reporter. Martin Green is a man in a suit who few would recognise in
:20:03. > :20:12.the street but he carries the weight of the world on his
:20:12. > :20:16.shoulders. He is the man who gave us this, David Beckham and Leona
:20:16. > :20:20.Lewis on a double Decker bus in Beijing. It was an eight minute
:20:20. > :20:25.show to invite the world back to hours. The next one will be three
:20:25. > :20:29.hours long. It is a thrilling honour but I would be lying if I
:20:29. > :20:34.don't have moments of absolute terror. We want a country to be
:20:34. > :20:38.proud of what we do and we want the world to look at us with all.
:20:38. > :20:44.only is he in charge of all the opening and closing ceremonies, but
:20:44. > :20:49.the medals ceremonies to. Also, the small matter of the torch relay.
:20:49. > :20:54.The torch relay happens over 70 days in the entire country and 8000
:20:54. > :21:02.people will run at that torch so majestically, it is mind-bogglingly
:21:02. > :21:08.complicated. But it is not going through your home town? No, it is
:21:08. > :21:12.not going through my home town in Essex, nor where my parents live in
:21:12. > :21:17.Lincolnshire, so it really was a proper process, done that the
:21:17. > :21:22.support of an enormous amount of people. Around 1 billion people
:21:22. > :21:26.watched the Beijing opening ceremony. Marsh and's show is
:21:26. > :21:29.expected to top that but the pressure doesn't seem to be showing.
:21:29. > :21:35.It is a 24 hour a day, a seven-day- a-week obsession and the amount of
:21:35. > :21:41.effort that is going into that even now is inspiring. In his true that
:21:41. > :21:47.as a boy growing up in Essex, used to build stadiums out of Lego?
:21:47. > :21:51.There is some truth in that. I used to build stages with my Lego and
:21:51. > :21:56.use my torches as lighting so there is something pathological in me
:21:57. > :22:06.about what we do for a living now. I'm a playing with real stages and
:22:07. > :22:10.
:22:10. > :22:16.stadiums and it is a thrill. You can see the full interview with
:22:16. > :22:20.him on our Facebook age. Anybody who watches the TV or
:22:20. > :22:24.listens to Radio 1 know that we're well into the awards season,
:22:24. > :22:28.everything from the BAFTA is to the Golden globes and the Oscars. Lots
:22:28. > :22:33.of glamour, lots of films and lots of winners. But some awards are
:22:33. > :22:37.even more exclusive. Every year the Queen's Medal for music celebrates
:22:37. > :22:47.the work of just one person. This year it is Nicholas Daniel, the
:22:47. > :22:54.
:22:54. > :22:57.oboist and conductor from Cambridgeshire.
:22:57. > :23:01.He is one of the world's greatest oboists, an outstanding musician
:23:01. > :23:10.his contribution to the musical life of the nation is to receive
:23:10. > :23:16.royal recognition. Emma Kirkby, Colin Davis, you now add to that
:23:16. > :23:20.list, as people who have won this award? I am extremely honoured to
:23:20. > :23:26.be in such august company. I was with Colin Davis when he was
:23:26. > :23:31.awarded his award by the Queen will stop it is a very special thing.
:23:31. > :23:38.The names of the people have gone before ready to make you think, oh,
:23:38. > :23:43.this is something very special so I am very happy and deeply honoured.
:23:43. > :23:52.Nicholas Daniel rose to prominence in 1980 went over 18 million euros
:23:52. > :23:56.saw him crowned Young musician of the year. Since then he has
:23:56. > :24:01.travelled the world and is a member of the Cambridge-based Britten
:24:01. > :24:09.Sinfonia. In terms of oboe playing, he has taken it to a new level and
:24:09. > :24:13.Britten Sinfonia produced a piece last year which was thought
:24:13. > :24:17.unplayable but he can play it. Composers have written hundreds of
:24:17. > :24:27.pieces specifically for him to play as well as travelling, he teaches
:24:27. > :24:28.
:24:28. > :24:38.and helps charities. The Queen will present the medal this time next
:24:38. > :24:49.
:24:49. > :24:53.year. We were staggered - 18 million
:24:53. > :25:01.people watching a young musician from the year! That is more than a
:25:01. > :25:11.look East gets! Are a floor manager said there was less on a television
:25:11. > :25:12.
:25:12. > :25:19.in those days. It was a cool but bright start to
:25:19. > :25:23.the day. During the afternoon, the Shah clouds had gathered from the
:25:23. > :25:27.NatWest and this radar chart shows the track of those showers so one
:25:27. > :25:33.of two of them falling as wintry showers with some hail and sleet
:25:33. > :25:37.mixed in. They will move eastwards this evening. Watch out for the odd
:25:38. > :25:44.shower. On the whole during the course of the night, they should
:25:44. > :25:51.generally cleared to leave us with a try it end to the night. Under
:25:51. > :25:56.the cloud, temperatures are not going to get as low as they could
:25:56. > :26:06.day. Were we have the cloud cover hovering just above freezing but in
:26:06. > :26:06.
:26:06. > :26:11.the dips and valleys, the values could get below freezing. The winds
:26:11. > :26:14.are really light overnight and they become more northerly and direction.
:26:14. > :26:18.For the weekend, it will be actually won with some frosty
:26:18. > :26:26.nights but we should also see some sunshine as well. And mainly dry
:26:26. > :26:31.forecast. Tomorrow, maybe the odd coastal shower but an improving
:26:31. > :26:36.picture in terms of sunshine. Temperatures will get to similar
:26:36. > :26:40.values as they did today with an unexpected high of seven Celsius.
:26:40. > :26:49.The winds, generally light to moderate and they will be more up
:26:49. > :26:52.north to north-easterly indirection through the day. For most of us, it
:26:52. > :26:56.is at dry afternoon. We have been interested it with this approach
:26:56. > :27:00.and weather front, looking ahead to Monday and at the moment it looks
:27:00. > :27:08.as if the activity on this front will be further to the West so for
:27:08. > :27:13.us, and mostly dry story. The second have of the weekend, it
:27:13. > :27:18.looks as if it will start pretty bright on Sunday. Increasing
:27:18. > :27:21.amounts of cloud. An easterly wind will make it really feel cold and
:27:21. > :27:26.will bring down those daytime temperatures. Mandy looks fairly
:27:26. > :27:33.over cast with a high of four Celsius. Mostly dry with may be