:00:10. > :00:13.In Look East: Damning criticism for Northamptonshire Police after this
:00:13. > :00:22.family was murdered. Would the killer have been caught if they had
:00:22. > :00:26.handled a 999 call properly? The I PCC concluded the core handling in
:00:26. > :00:30.relation to that call was below an acceptable standard.
:00:30. > :00:36.Welcome to Look East. Also tonight: The most important road in the
:00:36. > :00:43.region but what next for the A14? The market town losing their banks
:00:43. > :00:48.and the campaign to save them. We are in training with the Norfolk
:00:48. > :00:58.teenager who juggles exams and full-time training to get to this
:00:58. > :01:05.
:01:05. > :01:09.year's Paralympic Games playing First, a damning report on
:01:09. > :01:13.Northamptonshire Police and the way a 999 call from a teenager
:01:13. > :01:18.desperately trying to help her family escape from a murderer was
:01:18. > :01:23.handled. The Ding family were at home when the attack happened last
:01:23. > :01:27.April. All four were stabbed to death. There was a 999 call we
:01:27. > :01:29.think from 18-year-old Xing Ding. Today, the Independent Police
:01:29. > :01:34.Complaints Commission found that officers were sent to the wrong
:01:34. > :01:40.address, that the call was wrongly prioritised and that the force had
:01:40. > :01:44.no procedure in place for so-called "abandoned calls". Few will need to
:01:44. > :01:48.be reminded of the horror that unfolded at 10 Pioneer Close. The
:01:48. > :01:54.Ding family, murdered, stabbed to death in their own home. It
:01:54. > :02:02.happened ten months ago on the day of the Royal Wedding. This guy,
:02:02. > :02:08.number one, Anxiang Du... The prime suspect, Anxiang Du, one of the
:02:08. > :02:11.family's business associates, hasn't been seen since. An
:02:11. > :02:17.abandoned 999 call where screams could be heard was made from this
:02:17. > :02:23.house during the time of the attack. It is thought to have been made by
:02:23. > :02:26.the Ding's eldest daughter. Today, the Independent Police Complaints
:02:26. > :02:29.Commission said Northamptonshire Police mishandled that call. The
:02:29. > :02:34.report's findings showed the location of the call was
:02:34. > :02:40.incorrectly identified which led police to focus on the wrong
:02:40. > :02:44.address. The call should have been graded as needing an immediate
:02:44. > :02:47.response. The call was closed prematurely without sufficient
:02:47. > :02:51.effort to establish the welfare of the caller. The standard by which
:02:51. > :02:56.the police handled the call was unacceptable because there was no
:02:56. > :03:02.clear force policy for handling abandoned 999 calls. In this
:03:02. > :03:12.particular case, the valuable minutes of police time are wasted
:03:12. > :03:18.
:03:18. > :03:23.in attending the incorrect address. Today's findings are just one part
:03:23. > :03:28.of the story. The investigation has been hampered with other set-backs.
:03:28. > :03:32.Anxiang Du's getaway car was not picked up by numberplate
:03:32. > :03:37.recognition cameras. The dumped Vauxhall Corsa accrued nine parking
:03:37. > :03:41.tickets before it was discovered. Today, the police said the tragic
:03:42. > :03:49.outcome for the Ding family would have been the same. As to whether
:03:49. > :03:55.they could have got to Anxiang Du quicker, we will never know.
:03:55. > :03:58.So lots of questions for the police. Earlier, I spoke to Deputy Chief
:03:58. > :04:03.Constable Suzette Davenport. I asked for her reaction to the
:04:03. > :04:08.criticism. I want to start by saying that my thoughts are with
:04:08. > :04:14.the wider Ding family for their tragic loss. Throughout, they have
:04:14. > :04:18.been dignified and supportive of us in our investigation. The IPCC
:04:18. > :04:23.rightly concluded that the core handling in relation to that call
:04:23. > :04:28.was below an acceptable standard. We have taken significant steps
:04:28. > :04:32.since then to address policy, training and standards to ensure
:04:32. > :04:37.that those sorts of events will never happen in Northamptonshire
:04:37. > :04:41.again. It is pretty shocking that these kind of policies weren't in
:04:41. > :04:46.force already. In fact, it says there was no clear force policy for
:04:46. > :04:53.handling these kind of calls? did have a range of procedures in
:04:53. > :04:58.place. There is a document called the ACPO Core Handling Standards
:04:58. > :05:03.Guidance. We had a range of procedures. That ACPO manual did
:05:03. > :05:06.not provide procedures specifically in relation to abandoned or dropped
:05:06. > :05:11.999 calls. We did have a procedure but we did not have a policy at
:05:11. > :05:16.that time. We have been through a thorough investigation ourselves to
:05:16. > :05:20.understand what happened on the day to ensure that this could never
:05:20. > :05:25.happen again. We have clear policy, procedures and training to ensure
:05:25. > :05:28.that this would not happen again. Surely it should be almost
:05:28. > :05:32.instinctive if someone hears screaming on the end of the phone,
:05:32. > :05:36.they should know that that call requires an immediate response and
:05:36. > :05:40.it was not logged as needing that in this case? We had the call that
:05:40. > :05:45.came through from the BT operator who reported to us that there was
:05:45. > :05:49.screaming on the phone. The operator did undertake a range of
:05:49. > :05:52.checks. There was a check that could have been undertaken that
:05:52. > :05:56.wasn't, which meant we did not ask for the subscriber details. The
:05:56. > :06:02.changes we have made mean that the procedures are very clear now and
:06:02. > :06:07.the staff have all been trained to ensure that such calls will now
:06:07. > :06:11.mean that we find the subscriber detail and or have ensured that we
:06:11. > :06:17.make contact with the person that has made that call. I have a letter
:06:17. > :06:21.here written by the families of the victims. They clearly feel the
:06:21. > :06:26.outcome would have been different if the call had been handled
:06:26. > :06:30.properly. Even if lives hadn't been saved, you might at least have been
:06:30. > :06:34.able to catch the perpetrator? know that. Had the address been
:06:34. > :06:39.identified from the subscriber details, that would not - and I
:06:39. > :06:43.repeat - that would not have changed the tragic outcome for the
:06:43. > :06:48.Ding family. It is possible - and I say possible because we do not know
:06:48. > :06:53.how long the offender stayed at the premises - we may have located the
:06:53. > :06:58.main suspect, Anxiang Du. Thank you very much.
:06:58. > :07:02.Still to come: The 16-year-old juggling exams with a bid for the
:07:02. > :07:12.Paralympics. A day in the life of the A14 on the
:07:12. > :07:20.
:07:20. > :07:25.day business leaders discuss how Norfolk Police have launched a
:07:25. > :07:30.murder inquiry two days after the discovery of a man's body. Barry
:07:30. > :07:36.Reeve, 67, was found dead in his home in Corton Road in Norwich on
:07:36. > :07:40.Sunday. His daughter called police after she went to visit him.
:07:40. > :07:44.Through the bars of the gate, forensic officers can be seen. They
:07:44. > :07:47.have been examining the sheltered housing where Barry Reeve lived.
:07:47. > :07:52.His daughter found his back door unsecured and discovered blood.
:07:52. > :07:55.When he didn't respond to her calls, she phoned police before venturing
:07:55. > :08:00.any further inside. Obviously, the crime scene is very important to us.
:08:00. > :08:05.We are going to spend some time doing a thorough examination to
:08:05. > :08:08.capture evidence which may help us. At the moment, we don't know
:08:08. > :08:11.whether the person who was responsible or the people
:08:11. > :08:15.responsible forced entry, or whether they were invited in, or
:08:15. > :08:21.the premises were insecure. Barry Reeve was retired. He had been a
:08:21. > :08:25.conductor for Eastern Buses and was known as Titch. His body was found
:08:25. > :08:33.on Sunday afternoon. He had been seriously assaulted. His death has
:08:33. > :08:43.shocked local people. Sad. Very sorry for him. I have only met him
:08:43. > :08:46.
:08:46. > :08:50.- had only met him a few times. He very much kept to himself. He
:08:50. > :08:54.seemed a pleasant innocent sort of man. As yet, police don't know the
:08:54. > :09:02.motive for his murder. They are appealing for witnesses, but want
:09:02. > :09:06.to reassure locals they believe this is an isolated attack.
:09:06. > :09:11.A fire at a recycling centre in Suffolk is still smouldering almost
:09:11. > :09:13.a day-and-a-half after it started. Fire broke out at Holmefield
:09:13. > :09:18.Business Park in Haverhill yesterday morning and crews were
:09:18. > :09:21.still at the scene this afternoon. Water used to fight the fire has
:09:22. > :09:25.been taken away in tankers to reduce the risk of pollution. A man
:09:25. > :09:31.wanted over a burglary at a cannabis factory in Essex in which
:09:31. > :09:34.a man's body was discovered has appeared in court. Tran Duy Hai was
:09:35. > :09:39.found dead at the site in South Woodham Ferrers last December.
:09:39. > :09:43.Stephen Morrison was arrested on Sunday. He is charged with burglary,
:09:43. > :09:46.drugs offences and failing to surrender to police bail. Six men
:09:46. > :09:50.were sentenced last week for their involvement.
:09:50. > :09:54.About 40 firefighters are still at the scene of a major fire in Essex
:09:54. > :09:56.making sure the site is completely safe. They have been at Tilbury
:09:56. > :10:00.Power Station since yesterday morning when the fire broke out in
:10:00. > :10:05.several thousand tonnes of wood pellets.
:10:05. > :10:08.The calm waters of the River Thames mirrored the mood at the power
:10:08. > :10:12.station. The fire officially under control, but the operation
:10:12. > :10:16.surrounding it far from over. Today, the damage to the northern section
:10:16. > :10:20.of the station was clear to see, the whole area blackened by the
:10:20. > :10:23.intensity of the fire. At its height more than 120 firefighters
:10:24. > :10:28.tackled the blaze. The Fire Service describing it as hugely challenging.
:10:28. > :10:33.They had to establish the building was safe to enter before crews
:10:33. > :10:36.wearing breathing apparatus went in armed with high expansion foam to
:10:36. > :10:40.starve the fire of oxygen. Today more equipment was brought in. The
:10:40. > :10:44.fire crews have been on watch overnight, some embers still
:10:45. > :10:48.smouldering beneath the foam. fire was brought under control
:10:48. > :10:52.yesterday afternoon. We are emptying the material from those
:10:52. > :10:56.bunkers that were set alight. We have been assisted in doing that by
:10:56. > :11:02.the brigade to ensure we don't get a flare up of any fire. The other
:11:02. > :11:07.thing that is happening is Unit 8, the unit not affected, has been
:11:07. > :11:12.generating since 9.00pm yesterday and we are running the wood in
:11:12. > :11:17.those bunkers out of those bunkers so we have know fire risk. This
:11:18. > :11:22.station has been burning coal since 1967. It only switched to biomass
:11:22. > :11:25.material two months ago. The company says it's set up an
:11:25. > :11:32.internal investigation. Too early to assess the extent of the damage,
:11:32. > :11:37.though, and no clues yet as to the cause of the fire.
:11:37. > :11:44.Two new cases of a disease which causes birth defects in livestock
:11:44. > :11:50.have been discovered on sheep farms in Essex. There have been 83 cases
:11:50. > :11:57.across the country with 16 in Norfolk and 14 in Suffolk. Humans
:11:57. > :12:00.are not affected by the virus. A funeral has taken place at a
:12:00. > :12:05.church in Essex despite the fact that the church yard is being
:12:05. > :12:08.occupied by anti-capitalist protesters. The Occupy Southend
:12:08. > :12:13.group has been at St Mary's in Prittlewell for the last ten days.
:12:13. > :12:16.During the service, the protesters moved into a storage tent after
:12:16. > :12:22.moving their own tents out of the way.
:12:22. > :12:26.Over the years, we have done lots of stories about pubs and shops
:12:26. > :12:32.closing. We haven't done as many about banks. New figures show they
:12:32. > :12:40.are closing, too. Victoria Cook reports from Harleston where the
:12:40. > :12:44.HSBC is planning to close soon. Janet Gibbs collects signatures to
:12:44. > :12:48.support her campaign to keep her local bank open. Although the High
:12:48. > :12:52.Street has other banks, she says people shouldn't have to switch or
:12:52. > :12:56.be made to travel. They call themselves the world's local bank.
:12:56. > :13:02.But it is not local. They are not concerned about the local area.
:13:02. > :13:07.They have no idea where we are in the country. They have no idea that
:13:08. > :13:13.Diss is ten miles away. Rural banks are in decline across the country.
:13:13. > :13:18.In the East, nearly 80 towns and villages have one local bank left.
:13:18. > :13:22.One MP's written to the Office of Fair Trading asking them to
:13:22. > :13:25.consider access to financial services in rural areas. I like the
:13:25. > :13:32.idea that's come across from the US where essentially you have one
:13:32. > :13:38.building and you have a choice of banks within that. There's
:13:38. > :13:41.competition there to provide services to customers. In Harleston,
:13:41. > :13:48.shopkeepers think those with business accounts could struggle
:13:48. > :13:53.the most. It is so sad because for a business you don't want to keep
:13:53. > :13:57.running everywhere because you haven't got time. It so easy to pay
:13:57. > :14:01.money in. It is devastating for the town. HSBC say decreasing numbers
:14:01. > :14:04.of people are using this branch and they believe it is no longer fit
:14:04. > :14:14.for purpose. They say people are opting to bank online or nearer to
:14:14. > :14:21.
:14:21. > :14:25.where they work, so they say they You are watching Look East. Coming
:14:25. > :14:33.up: The 16-year-old battling to get to the Paralympics but she still
:14:33. > :14:37.doesn't know if her sport will be included.
:14:37. > :14:40.The future of the A14 has been under the spotlight today at a
:14:40. > :14:45.conference in Kettering. Business leaders and council officials claim
:14:45. > :14:52.that one job in every four in Northamptonshire relies on road
:14:52. > :14:55.transport and on the A14 in particular. If major improvements
:14:55. > :15:01.aren't made, the economy of the region will suffer. A reminder now
:15:01. > :15:04.of the history of the road. It came into existence in 1994, the
:15:04. > :15:10.then Transport Secretary, John McGregor, doing the honours. The
:15:10. > :15:17.stretches of new road were between the M1 and the A1. To the east, the
:15:17. > :15:21.A14 replaced existing routes, the old A604 and A45. More than 20
:15:21. > :15:25.years later, where are the pinch points? Mainly between Cambridge
:15:25. > :15:29.and Huntingdon. It was going to be made into a four-lane carriageway
:15:29. > :15:32.under Labour. The coalition scrapped that plan on cost grounds.
:15:32. > :15:36.What next? Stuart Radcliffe was at the conference.
:15:36. > :15:40.This is how the A14 in Cambridgeshire should now look.
:15:41. > :15:46.After years of arguments and delays, costs almost doubled. When the
:15:46. > :15:49.coalition came to power, a bill of �1.2 billion was seen as
:15:49. > :15:55.unaffordable. With traffic projected to increase by 15% in the
:15:55. > :15:58.next ten years, everyone here agrees something needs to be done.
:15:58. > :16:03.As a priority for road investment, there is no argument, it has to be
:16:03. > :16:09.number one in the UK. Therefore, when it was put on the sidelines,
:16:09. > :16:15.really on the basis that it was too costly, this was a major blow to UK
:16:15. > :16:22.plc and we believe the economic activity and future of the company.
:16:22. > :16:27.Some improvements have been given the go-ahead. Widening of the A14
:16:27. > :16:32.at Kettering and �20 million to improve the interchanges. These are
:16:32. > :16:37.just purely stop-gap measures and Northamptonshire County Council
:16:37. > :16:47.says it is vital new proposals are brought forward. It is a massive
:16:47. > :16:52.part of our economy to get the thing right. Any delays on the A14
:16:52. > :16:58.- it is the important route down to the south coast ports.
:16:58. > :17:07.stumbling block to any new road is cash. As the A14 is officially
:17:07. > :17:13.classed as a trance trans-European link, it is suggested money from
:17:13. > :17:17.Brussels could be the answer. are possibilities in Europe to be
:17:18. > :17:26.found so that there's more money, the main part - there is more money
:17:26. > :17:29.than you think. You can take it. With plans for the new town near
:17:29. > :17:33.Cambridge revealed yesterday, the Government accepts a solution is
:17:33. > :17:37.needed. Amended proposals including the possibility of a controversial
:17:37. > :17:41.toll road will be unveiled in the spring.
:17:41. > :17:46.That is what's happened at the conference. What was life like on
:17:46. > :17:51.the A14 today? We asked Richard Daniel to travel along the
:17:51. > :17:56.Felixstowe to Cambridge stretch of the road. This is his story.
:17:56. > :18:01.Felixstowe - where the A14 runs out, or begins, depends how you look at
:18:01. > :18:11.it. Wherever you live, this is a road that shapes and affects all
:18:11. > :18:11.
:18:11. > :18:17.our lives. Every year, two million containers head in-and-out of
:18:17. > :18:23.Felixstowe via the A14. As trade routes go, they don't come bigger.
:18:23. > :18:28.Where trade leads, people follow. People like Gillian Read. Her new
:18:28. > :18:38.home is barely 100 yards from the A14. That is just how she likes it.
:18:38. > :18:42.My work is in Bury St Edmunds. I still travel back to Birmingham
:18:42. > :18:47.regularly. What a thing, the 14 is what made me come and live here.
:18:47. > :18:52.the road, traffic is building. And trouble is brewing. It was all
:18:52. > :19:02.going too well. I have ground to a halt after 36 miles. There is a
:19:02. > :19:07.
:19:07. > :19:13.huge traffic jam, an accident or something up ahead. The A14 has
:19:13. > :19:21.been blocked as a result of an accident... Thankfully, no-one is
:19:21. > :19:27.seriously hurt. Four miles of tailbacks leads to hours of delays.
:19:27. > :19:33.Delays which matter for the people who work at Century Logistics. If
:19:33. > :19:37.you buy a baby buggy, chances are it's come through here. We have 50
:19:37. > :19:43.deliveries a day. So that all has to be taken into account for
:19:43. > :19:51.lorries being bucked in and lorries being booked out -- booked in and
:19:51. > :19:55.lorries being booked out as well. 24 miles on, it is lunch time at
:19:55. > :19:58.the Cambridge Quy Mill Hotel. When the A14 plays up, they know all
:19:58. > :20:02.about it. When it is running well, things are great. When it's piled
:20:02. > :20:08.up, it is running badly, people are late for conferences, people miss
:20:08. > :20:14.their check-in and check-out dates. Out on the A14, the road is packed
:20:14. > :20:21.with traffic. With no alternative major east-west route, motorists
:20:21. > :20:25.have to grin and bear it. So, in 80 miles, I have encountered
:20:25. > :20:29.one nasty accident and I have met some very nice people, too. People
:20:29. > :20:37.who depend on this road, but people who very much have a love-hate
:20:37. > :20:44.relationship with it, too. If you have a story about the A14,
:20:44. > :20:47.we would love to hear from you. You can call us on 08457 630 630. Or
:20:47. > :20:51.you can e-mail us at look.east@bbc.co.uk.
:20:51. > :20:55.Of course, there's Facebook as well. I sat in a queue there a couple of
:20:55. > :21:00.weeks ago on a Saturday. It took me hours!
:21:00. > :21:05.Here is a sport you might not have heard of. It was thought up in
:21:05. > :21:09.Europe in 1946 and the idea was to help war veterans who had lost
:21:09. > :21:19.their sight during the Second World War. It is called goalball and it
:21:19. > :21:19.
:21:19. > :21:23.is thriving in the 21st Century. It might make this year's Paralympics.
:21:23. > :21:31.Forget fashion and gossip, Amy Ottaway is no ordinary teenager.
:21:31. > :21:41.She's one of the UK's top goalball players. In a wreak, -- week, the
:21:41. > :21:47.
:21:47. > :21:50.18-year-old juggled gym sessions with her exams. It is very similar
:21:51. > :21:56.to basketball. It is 12 minutes a half. It is very quick. You have to
:21:56. > :22:01.have more of a sprint endurance. You are getting up-and-down all the
:22:01. > :22:04.time off the floor, which is very tiring. Amy qualifies for the sport
:22:04. > :22:10.because she's partially-sighted. She's played for the last four
:22:10. > :22:14.years. But what exactly is goalball? It's the only the
:22:14. > :22:20.Paralympic team sport designed for female blind athletes and the aim
:22:20. > :22:25.of goalball is to roll this rubber ball with a bell inside into a goal.
:22:25. > :22:30.But the crowd must be in complete silence otherwise the athletes
:22:30. > :22:35.can't hear the ball. Amy's hoping for success at this year's
:22:35. > :22:40.Paralympic Games, but there is a snag - the sport is yet to be
:22:40. > :22:43.included at London 2012. Her team has to make a presentation in a
:22:43. > :22:50.fortnight to convince the powers- that-be to put them in. All we can
:22:50. > :22:55.do is carry on working really hard and hope that we have done enough
:22:55. > :22:59.to show that we are worth a chance, you though. Everyone's been
:22:59. > :23:04.improving their fitness levels. We are taking every opportunity we can
:23:04. > :23:08.to try and improve and that is all we can do. In two weeks' time, Amy
:23:08. > :23:15.will know if her sport will be played at the Paralympic Games. It
:23:15. > :23:20.is a nervy wait to see if her Paralympic dream comes true.
:23:20. > :23:25.We thought that looked really exciting! It does look exhausting,
:23:25. > :23:28.though. Imagine what it is like with no
:23:29. > :23:37.sound from the audience. Let's hope it is there. Right. The
:23:37. > :23:40.We are in the middle of a fairly mild spell of weather. For the rest
:23:40. > :23:43.of this week, it looks like it will stay mild and dry. There will be a
:23:43. > :23:47.fair bit of cloud around at times. We should see something of the
:23:47. > :23:53.sunshine. What is going on? To set the scene, we have got an area of
:23:53. > :24:01.high pressure. It is centred over Northern France and it has brought
:24:01. > :24:05.this mild Atlantic air mass across us, but also as it moves across,
:24:05. > :24:09.it's brought a lot of moisture with it. So conditions have been cloudy.
:24:09. > :24:15.There is a gap here on the satellite chart across southern
:24:15. > :24:19.Essex. So we got to 15 degrees this afternoon. It shows a bit of
:24:19. > :24:25.sunshine can mean the temperature really shoots up. If you put that
:24:25. > :24:29.in context, the average for this time of year is 7 Celsius. So
:24:29. > :24:34.exceptionally mild conditions. It will stay mild tonight. A very
:24:34. > :24:40.cloudy, misty, murky sort of night. One or two clear intervals possible.
:24:40. > :24:47.Temperatures are expected to get no lower than 8 Celsius, which is 48
:24:47. > :24:52.Fahrenheit. Tomorrow's weather brings similar sort of conditions
:24:52. > :25:02.to today. There will be a lot of cloud around. In places, that cloud
:25:02. > :25:04.
:25:04. > :25:07.could thin and break. Temperatures will climb to about 14 Celsius. The
:25:07. > :25:13.winds will generally be a light south-westerly. So through the
:25:13. > :25:20.afternoon, it stays really cloudy. You will see one or two thinner
:25:20. > :25:24.bits of cloud on the chart. Looking ahead, we have the chance of some
:25:24. > :25:31.rainfall really by Sunday. It's an area of low pressure that is
:25:31. > :25:36.expected to bring us that rainfall. There could be more persistent rain
:25:36. > :25:40.here. Before that, it is fairly dry. A lot of cloud around for tomorrow.
:25:40. > :25:46.It does look like we will see more sunshine for Thursday. That cloud
:25:46. > :25:49.thinning and breaking allowing some sunny spells. Looking ahead to
:25:49. > :25:53.Friday, it gets cloudy and dull once more. With the wind turning
:25:53. > :25:58.around to more of an easterly, it will have an impact on those
:25:58. > :26:03.temperatures. They will still start to go further south - 11 or 12
:26:03. > :26:09.Celsius at best. Some showers expected for Saturday. Into Sunday,
:26:09. > :26:15.it looks as though it will be a dry start. As that low pressure comes
:26:15. > :26:18.in, it will mean some quite persistent rain. Some mild nights
:26:18. > :26:22.persistent rain. Some mild nights on the way, too.
:26:22. > :26:25.Just before we go, a word about the programme tomorrow: We will be
:26:25. > :26:29.looking at speeding on our roads. There was a time when anybody who
:26:29. > :26:34.got caught speeding would get ticked off, fined or banned. Now
:26:34. > :26:38.there is another choice. Some drivers can opt for a speed
:26:38. > :26:45.awareness course. Thousands of people are sent on them every year.
:26:45. > :26:52.This one was in Norfolk. The aim is to educate rather than punish.
:26:53. > :26:59.Knock on the door, ask does so-and- so live here, if the answer is