:00:00. > :00:07.from the west That
:00:08. > :00:11.Hello, and welcome to Look East, with Susie and me.
:00:12. > :00:16.In tonight's programme, the fallout from the crisis engulfing Colchester
:00:17. > :00:19.Hospital. This mother from Essex says her son would be alive today if
:00:20. > :00:31.the hospital had done its job properly. Obviously when you have
:00:32. > :00:35.people's plays in your hands `` lives in your hands and you cover
:00:36. > :00:37.things up then that is absolutely terrible.
:00:38. > :00:40.This senior councillor and former doctor calls on the chief executive
:00:41. > :00:43.at the hospital to resign in the wake of the allegations surrounding
:00:44. > :00:46.its treatment of cancer patients. Back home in Milton Keynes tonight `
:00:47. > :00:49.the Formula One champions. And meet seven`year`old Holly, the
:00:50. > :01:03.new modelling star of a fashion catalogue.
:01:04. > :01:05.Hello. The fallout from the Colchester Hospital crisis continued
:01:06. > :01:10.today with more complaints about cancer treatment and a call for the
:01:11. > :01:13.chief executive to stand down. The hospital has found itself in the
:01:14. > :01:17.national spotlight after claims it was fiddling its records for cancer
:01:18. > :01:21.treatment to make it appear it was hitting its targets.
:01:22. > :01:24.Tonight the police in Essex told us they were still looking closely at
:01:25. > :01:29.the information they have before deciding whether to start a criminal
:01:30. > :01:31.investigation. In a moment, a respected health service
:01:32. > :01:36.professional who believes Colchester could be just the tip of an iceberg.
:01:37. > :01:41.But we start with 4`year`old Mackenzie Cackett who died last year
:01:42. > :01:44.from cancer. He was a patient at Colchester Hospital. Today his
:01:45. > :01:50.mother told us that Mackenzie would have been alive today if he had been
:01:51. > :01:55.cared for properly. Our first report is from our Essex reporter Gareth
:01:56. > :02:05.George. Treasured to teach `` footage of
:02:06. > :02:09.Mackenzie Cackett. Under treasured picture of Mackenzie meeting the
:02:10. > :02:16.Duchess of Cambridge when she visited the Tree House Hospice. He
:02:17. > :02:26.turned round to her and said, look at this. He was showing her his
:02:27. > :02:32.game. They were quite funny. She was obviously upset when she heard that
:02:33. > :02:36.he had passed away. The letter came as quite a surprise. The fact that
:02:37. > :02:59.she had taken time. It was very personal, it had obviously come from
:03:00. > :03:05.her. The letter said... His parents say that Colchester
:03:06. > :03:15.hospital failed to diagnose that Mackenzie had a malignant brain to
:03:16. > :03:22.murder. `` Breen Schumer. `` brain tumour. When you cover things up to
:03:23. > :03:26.make it seem that appointments have been made on time, that is terrible.
:03:27. > :03:31.I am not really surprised because of the treatment that we had there. To
:03:32. > :03:40.you think that Mackenzie may have been one of the patients affected by
:03:41. > :03:43.the altering... Possibly. There is an tonal investigation going on at
:03:44. > :03:56.the moment when we get the report back we will find back. Mackenzie's
:03:57. > :04:05.mother said that the questions now surrounding cancer care have brought
:04:06. > :04:08.back semantic memory is. Let's just take you through the
:04:09. > :04:11.recent history of this story. It's emerged that the whistle`blower
:04:12. > :04:15.allegations about falsifying records date back to 2012. In February that
:04:16. > :04:18.year the hospital carried out an internal investigation into claims
:04:19. > :04:21.by two junior admin staff that they were bullied into changing cancer
:04:22. > :04:24.records. Today Look East was told by a former trust director that the
:04:25. > :04:27.findings were not discussed by the board. A year later, in February
:04:28. > :04:30.2013, Colchester hospital was investigated over its high death
:04:31. > :04:33.rates. And the union Unison and the whistle`blowers voiced concerns to
:04:34. > :04:37.investigators led by Sir Bruce Keogh. In July a decision was made
:04:38. > :04:44.not to put the Trust into special measures. But in August and
:04:45. > :04:46.September inspectors made six visits to the hospital, resulting in
:04:47. > :04:49.yesterday's damning report.?NEWLINE Earlier this year, Professor Sir
:04:50. > :04:52.Brian Jarman was a member of the Keogh Advisory Group which has been
:04:53. > :04:57.investigating hospitals with high death rates. He's a former President
:04:58. > :05:01.of the British Medical Association and an authority on hospital data.
:05:02. > :05:08.He highlighted problems at Colchester in 2007. When I spoke to
:05:09. > :05:15.him late this afternoon I wanted to know why nobody appeared to have
:05:16. > :05:20.listened to those worries. My impression was that until recently,
:05:21. > :05:24.in fact until the Francis Report came out in February this year, the
:05:25. > :05:33.Department of Health has been what I call a denial machine of denying
:05:34. > :05:35.this data and seeing, if you make this slight change then you get a
:05:36. > :05:43.slightly different result, therefore we do not have to listen to it. Why
:05:44. > :05:47.would they do that? The impression that one got was that there was a
:05:48. > :05:59.form of political pressure. The former head of the Care Quality
:06:00. > :06:03.Commission said that it was a problem that the government was not
:06:04. > :06:09.only providing the National Health Service but also monitoring it. Diva
:06:10. > :06:16.that people have died as a result of these facts `` do you think that
:06:17. > :06:20.people? What you cannot say with the data that we have is that this
:06:21. > :06:25.particular person died or did not. To see one person died, you would
:06:26. > :06:29.have to look at the case notes as if you were doing it forensically,
:06:30. > :06:33.legally. This treatment was given for this person, had it been
:06:34. > :06:37.different they would not have died. We cannot give that information, but
:06:38. > :06:42.what we can say is that the number of deaths in a particular hospital
:06:43. > :06:46.is higher than the number that they would have had had the death rate in
:06:47. > :06:52.that hospital and various things like the age and diagnostic groups,
:06:53. > :06:57.had it been the same as the national death rate. The deaths in that
:06:58. > :07:00.particular hospital were so many more than you would have got in
:07:01. > :07:07.comparison with the national death rate. That is true of Colchester?
:07:08. > :07:11.That is true of Colchester and all other trusts with a particularly
:07:12. > :07:14.high adjusted death rate. There appears to have been a number of
:07:15. > :07:20.whistle`blowers at Colchester Hospital and nobody listened to
:07:21. > :07:24.them. It is a real difficulty for staff in the National Health
:07:25. > :07:28.Service. It is a monopoly employer, the NHS. I had an e`mail from a
:07:29. > :07:33.doctor who said, if you whistle`blower in the NHS you will
:07:34. > :07:37.be dismissed, that is it. It is a monopoly employer and the managers
:07:38. > :07:42.run it from the centre. The chief executive said that he would run it
:07:43. > :07:48.with Stalinist control from the centre. We understand that the Chief
:07:49. > :07:52.Executive and receive e`mails and information about what was going on
:07:53. > :07:58.in the hospital. He is still in post, do you think that he should
:07:59. > :08:00.be? I think that if he did receive e`mails about problems like that
:08:01. > :08:06.then he should have done something about it. If he is shown to have
:08:07. > :08:09.hidden things then he should not be, because he is responsible for what
:08:10. > :08:19.goes on at the hospital. If there is a responsible, `` a reason for his
:08:20. > :08:26.behaviour, then it should be addressed. But he is the man at the
:08:27. > :08:29.top. Yes, and I am sure he will admit that that is the case. And
:08:30. > :08:33.that is why if he has not done something correct, particularly
:08:34. > :08:38.something major, then I think he does need to think about what he
:08:39. > :08:41.does. If on the other hand there were problems which he was unable to
:08:42. > :08:45.deal with, in that case you have to deal with problems. You have to know
:08:46. > :08:47.the detail of what was actually wrong.
:08:48. > :08:51.The revelations about the hopsital have prompted a call for the chief
:08:52. > :08:53.executive to stand down. And in Colchester, as a whole, people
:08:54. > :08:57.expressed shock at the allegations being made. Our chief reporter Kim
:08:58. > :09:05.Riley has spent the day gathering reaction from the local community.
:09:06. > :09:08.In Colchester high Street these revelations were greeted by many
:09:09. > :09:14.with disgust. If the findings are true then I am definitely disgusted.
:09:15. > :09:18.It says to me, acquired a more worried about pleasing the
:09:19. > :09:23.government with the waiting time figures than they are attacked Chile
:09:24. > :09:29.giving patients proper treatment? There are too many people now
:09:30. > :09:37.getting away with wrongdoings. You are I would get sacked. This 20 old
:09:38. > :09:42.has a condition which gives her severe pain and fatigue and gives
:09:43. > :09:48.her regular treatment and therapy at Colchester hospital. It is
:09:49. > :09:54.disgusting, I cannot believe that from my own hospital. You rely on
:09:55. > :10:00.the hospital? The Matt Jess, and I do not get much as it is. I am not
:10:01. > :10:08.really surprised. The union Unison says it is out raged `` says it is
:10:09. > :10:15.outraged and praises those who blew the whistle. We need to know which
:10:16. > :10:22.individuals have decided to act in this way and then we will need to
:10:23. > :10:30.see clear and decisive action taken to change the management culture.
:10:31. > :10:36.Essex county council's member for health and well`being used to work
:10:37. > :10:43.in the NHS. Is this the time for the Chief Executive to resign? It is a
:10:44. > :10:47.difficult decision. In my personal view the buck stops somewhere,
:10:48. > :10:51.probably with the Chief Executive. I think there is a possibility that he
:10:52. > :10:55.might resign but that is not a county council view, that is my view
:10:56. > :11:01.personally. A possibility, do you feel, instinctively, that he is at
:11:02. > :11:08.the top, something has gone terribly wrong, he should go? Yes. Tonight
:11:09. > :11:11.pressure was building on the trust management, and apologies are not
:11:12. > :11:14.enough. Let's talk to Karen Webb, the
:11:15. > :11:19.regional director of the Royal College of Nursing. You raised
:11:20. > :11:24.concerns about bullying at the hospital a year ago. What response
:11:25. > :11:27.did you have? You will remember that I came onto this programme almost a
:11:28. > :11:32.year ago now to talk about the issues of Will Young and to talk
:11:33. > :11:40.about `` the issues of bullying and to talk about issues to do with
:11:41. > :11:44.cleaning staff. The response of the trust was to call end to MPs to get
:11:45. > :11:50.the trust a clean bill of health and declare that the trust was very well
:11:51. > :11:53.run in their opinion and to send a letter of complaint to my Chief
:11:54. > :11:57.Executive telling him that I was unprofessional. I think that viewers
:11:58. > :12:02.will need to make their own decision about who they believe in times of
:12:03. > :12:12.the story that we were telling. The story we told as the Royal College
:12:13. > :12:17.of Nursing was the truth. It was what was going on. How it much as
:12:18. > :12:26.this to do with the culture in the hospital and how much is it to do
:12:27. > :12:31.with individuals? Those at the top set the standard for all of their
:12:32. > :12:37.organisation. If the response of the Chief Executive is to complain about
:12:38. > :12:41.the individual and try to bully them, that indicates the level of
:12:42. > :12:44.concern that ought to be directed towards the leadership of Colchester
:12:45. > :12:54.hospital. Experts have said that this could either tip of an iceberg.
:12:55. > :13:01.What would you say to any staff in hospitals who might be pressurised
:13:02. > :13:06.to change data? The Royal College of Nursing is appalled that cancer
:13:07. > :13:12.patients have been denied treatment. It is the tip of the iceberg, it
:13:13. > :13:15.raises questions about other performance data that needs to be
:13:16. > :13:19.looked at in the trust. The stone needs to be turned over otherwise
:13:20. > :13:26.the public cannot have confidence in the services. But it was nurses that
:13:27. > :13:29.first started to talk about the issues on behalf of patients and the
:13:30. > :13:32.public and I think it is really good that the public are very much
:13:33. > :13:39.supporting nurses in doing this. Thank you very much.
:13:40. > :13:42.In other news tonight, six level crossings are to be replaced in
:13:43. > :13:45.Essex. Network Rail will carry out the work at Witham, Marks Tey,
:13:46. > :13:48.Shenfield, Billericay, Chelmsford and Ingatestone. The crossings will
:13:49. > :13:50.be replaced with either a footbridge or an underpass to improve safety
:13:51. > :13:54.for pedestrians and cyclists. A historic quayside in Essex which
:13:55. > :13:57.has been fenced off for years could be re`classified as a village green.
:13:58. > :14:00.Campaigners in Mistley have fought a long campaign to reinstate public
:14:01. > :14:21.access to the quay. The owner fenced it off, citing safety reasons. Still
:14:22. > :14:33.to come: The Formula one champion Sebastian Vettel. And we meet the
:14:34. > :14:37.new face of a big clothing label. At a time when there is a lot of bad
:14:38. > :14:40.news around about the NHS, we can now celebrate some good news. It's
:14:41. > :14:44.been announced today that the service provided to cancer patients
:14:45. > :14:46.at two of the region's hospitals has gained a Centre of Excellence
:14:47. > :14:49.status. The Norfolk and Norwich University Hospital .and the James
:14:50. > :14:51.Paget Hospital near Great Yarmouth are now recognised by an
:14:52. > :14:54.international body which promotes high`quality patient care. At the
:14:55. > :14:57.Norfolk and Norwich, for example, this refers to the specialist
:14:58. > :15:03.treatment of blood`system cancers, like leukaemia. Alex Dunlop has this
:15:04. > :15:08.report. This is David in happier days after
:15:09. > :15:12.recovering from blood cancer. But it has now returned. Chemotherapy may
:15:13. > :15:17.have killed his cancer cells but it has also compromised his immune
:15:18. > :15:23.system. The smallest infection could have killed him. Stenson treatment
:15:24. > :15:29.has so far received his life. `` stem cell treatment. After his
:15:30. > :15:37.latest course of chemo frozen cells were put back in to his body. Your
:15:38. > :15:41.stem cells will enable healthy bone marrow to growth which is free of
:15:42. > :15:47.cancer. The idea is that it receive a clean start. So even if it might
:15:48. > :15:52.not cure you of anything, it certainly would prolong your life.
:15:53. > :16:00.David is under the care of this doctor. Each year, he and his team
:16:01. > :16:03.at Norfolk and Norwich University Hospital takes themselves from 230
:16:04. > :16:09.patients to help them fight blood system cancers. They have just
:16:10. > :16:18.received international recognition for their work in this field. The
:16:19. > :16:27.certificate acknowledges them as a Centre of Excellence. Away from the
:16:28. > :16:33.crisis at Colchester Hospital, this is an example of the NHS getting it
:16:34. > :16:42.right on cancer treatment. But do not expect this unit to help find a
:16:43. > :16:47.cure. It is the role of the hospital to select the correct patient for
:16:48. > :16:52.the correct procedure, that has more impact on the outcome than the
:16:53. > :16:55.actual transplant itself. David will be under the shadow of cancer for
:16:56. > :17:01.the rest of his life, but thanks to the stem cell treatment he has a
:17:02. > :17:04.quality`of`life, and will continue to have a life.
:17:05. > :17:08.The newly crowned Formula One champion Sebastian Vettel returned
:17:09. > :17:11.to his team base in Milton Keynes today and told everyone, "You
:17:12. > :17:15.haven't seen the best of me yet." He's only 26 years old and has now
:17:16. > :17:19.won four world titles in a row. So today a chance to say thank you to
:17:20. > :17:23.his team at Red Bull for their part in helping him to the title. Let's
:17:24. > :17:28.go live to Milton Keynes and our sports reporter James Burridge.
:17:29. > :17:31.Welcome to Red Bull headquarters. Take a look at this trophy cabinet,
:17:32. > :17:36.which just gets bigger and bigger with every passing year. I have
:17:37. > :17:43.counted over 140 trophies in that this evening. Down here you can see
:17:44. > :17:50.some recent acquisitions. Singapore, Germany, Belgium. All
:17:51. > :17:55.Grand Prix which Sebastian Vettel has one. Today he came back to
:17:56. > :17:59.Milton Keynes to give thanks to the factory that got him there.
:18:00. > :18:06.Celebratory homecomings like these are just par for the course for a
:18:07. > :18:09.Red Bull and Sebastian Vettel. A peerless partnership of man and
:18:10. > :18:16.machine which have left the rest trailing in their wake. People tend
:18:17. > :18:20.to call it a domination, I do not like the word domination because it
:18:21. > :18:25.makes things sound easy. If we look back to every single individual
:18:26. > :18:29.race, it was very, very hard work and we put everything into it.
:18:30. > :18:34.People lack the excitement or little bit, but not yourself, because you
:18:35. > :18:40.know how much work you put in. Below factory, everybody knew how hard it
:18:41. > :18:44.was. For years, each titles, this is the stage that Red Bull are getting
:18:45. > :18:50.used to. After years of being the young pretenders, they are now the
:18:51. > :18:56.traditional beasts of Formula one. This is not necessarily synonymous
:18:57. > :19:00.with engineering excellence, but this is sensational what they have
:19:01. > :19:03.done. They have all rallied around a brilliant driver, a strong
:19:04. > :19:09.management team, big political influence behind the scenes. It is a
:19:10. > :19:19.huge strain to keep the team at that level, as it was on the ferry years
:19:20. > :19:25.it will not last for ever, as it did when Schumacher retired. But
:19:26. > :19:29.Sebastian Vettel is on the 26. The second half of 2013 has become too
:19:30. > :19:38.predictable for some. The last seven races have been won by one man and
:19:39. > :19:42.one team. She'd Usain Bolt tie his shoelaces together and allow someone
:19:43. > :19:46.else to have a chance? We should admire success, we should aspire
:19:47. > :19:51.towards it and accept that within the confines of the regulations,
:19:52. > :19:54.this team is doing the best job. Sometimes you have to pinch yourself
:19:55. > :20:02.to Eli is what we have managed to achieve, collectively. `` to realise
:20:03. > :20:06.what we have achieved. It is the teamwork between departments that
:20:07. > :20:11.has enabled us to achieve the amount of success that we have. You do not
:20:12. > :20:17.get much time for reflection in this business, but it is important to
:20:18. > :20:22.reflect, the whole team, on what we have achieved. When is the party?
:20:23. > :20:29.The week after the last race. It will be quite a party. Red Bull's
:20:30. > :20:34.stranglehold on the spot will be truly tested. Sebastian Vettel
:20:35. > :20:40.pulled me that his best years are still to come. You would not bet
:20:41. > :20:45.against him. Four in a row. Ed is this your computer with the other
:20:46. > :20:51.three? `` how does this year compared with the other three? This
:20:52. > :20:57.year has been run since the summer. Sebastian Vettel has been on several
:20:58. > :21:01.successive victories. The secret behind a car here is the
:21:02. > :21:06.aerodynamics. The flora low to the ground that it creates such a
:21:07. > :21:16.downforce that it creates rip for the driver and force. `` grip. Next
:21:17. > :21:20.year there will be a lot of changes in the ways that the cars are shaped
:21:21. > :21:26.and run, such as the engines. That will give Red Bull a lot to think
:21:27. > :21:34.about. But if you look back and consider the Abu Dhabi Grand Prix
:21:35. > :21:38.and in India, a lot of people were working on next year's car, it gives
:21:39. > :21:40.you an idea of what is in store for them.
:21:41. > :21:43.So, lots to celebrate in Milton Keynes and lots to celebrate at a
:21:44. > :21:47.family home in Cambridgeshire, and for one young girl in particular,
:21:48. > :21:50.who has been chosen to be the face of a well`known fashion label.
:21:51. > :21:53.For seven`year`old Holly Greenhow, walking and talking are impossible
:21:54. > :22:02.because she has a type of cerebal palsy. But when it comes to
:22:03. > :22:11.modelling, she's a natural, as Mike Liggins has been finding out.
:22:12. > :22:19.Jr still class in Huntingdon. Holly Greenhow taking part in an art
:22:20. > :22:27.lesson. Holly was deprived of oxygen at birth and has a form of cerebral
:22:28. > :22:31.palsy. She understands everything but her movement, balance and speech
:22:32. > :22:39.impaired. She is brilliant. She really has settled well. How have
:22:40. > :22:46.the other children reacted to her? They are very accommodating, they
:22:47. > :22:48.love her. It was her mum that contacted Boden three years ago with
:22:49. > :22:54.the idea of Holly modelling for them. There was a casting in the
:22:55. > :22:58.spring and then a photo shoot in July. This is the result. The
:22:59. > :23:04.pictures are now being used on the Boden website. Holly has loved all
:23:05. > :23:09.of the attention because she is a little girl and loves being the
:23:10. > :23:11.centre of attention. We have had great responses from friends and
:23:12. > :23:14.family who have all seen it and also through the wonders of social
:23:15. > :23:19.media. She has been on Facebook and other bits and pieces. Loads of
:23:20. > :23:24.friends have been able to see it easily so she has loved all of that.
:23:25. > :23:28.Back home her 10`year old brother has been getting used to having a
:23:29. > :23:39.famous sister. A little envious perhaps but incredibly proud. Do you
:23:40. > :23:45.like the photos? Yes. And when you are older, would you like to be a
:23:46. > :23:54.model? Yes. They are super photos. I try to do my bit for her and other
:23:55. > :23:57.children like Holly, so that the media are aware that children exist
:23:58. > :24:00.like Holly who are not perfect. And that does not mean that you would
:24:01. > :24:07.not want to buy a nightmare of clothing. Holly uses her eyes to
:24:08. > :24:12.play games and the hope is that she will use the system to communicate.
:24:13. > :24:18.But for now it is her smile that is winning hearts and helping to change
:24:19. > :24:23.attitudes. That is some smell! What a little
:24:24. > :24:27.stunner. She is gorgeous. What amazing
:24:28. > :24:36.photographs. We have already had some rain in
:24:37. > :24:40.places this afternoon, but the main area is just heading towards us. It
:24:41. > :24:45.is going to spread eastwards over the next few overs and some of this
:24:46. > :24:48.rain is likely to be heavy and persistent and accompanied by
:24:49. > :24:51.blustery north`westerly winds for a time. The whole lot will start to
:24:52. > :24:58.pull away to the south`east and we will see drier skies following in
:24:59. > :25:02.behind. Where we get any breaks in the clothes later in the night once
:25:03. > :25:06.the rain has gone, we could drop down to a chilly five Celsius. We
:25:07. > :25:13.should stay frosty freehand by the end of the night the blustery winds
:25:14. > :25:16.will be easing to light for a time. Tomorrow's weather is dependent on
:25:17. > :25:21.how quickly this front takes the thicker cloud and rain away to the
:25:22. > :25:26.near continent. As it stands, that should happen fairly quickly. We
:25:27. > :25:30.will start off with some rain but that will move away and the sunnier
:25:31. > :25:36.skies will start to spread to all parts. We should have some sunshine
:25:37. > :25:39.as we head into the afternoon. We cannot rule out an isolated shower
:25:40. > :25:45.just about anywhere throughout the course of the day. Temperatures
:25:46. > :25:49.tomorrow around ten or 11 Celsius. Similar to today's values but do not
:25:50. > :25:57.let the sunshine fool you. The winds are mainly light to moderate
:25:58. > :26:05.south`westerly. Not a lot of cloud around. As we head into the next few
:26:06. > :26:09.days, Friday, probably some spells of sunshine but also a scattering of
:26:10. > :26:13.showers and quite a blustery day and yet again chilly. That goes for
:26:14. > :26:21.Saturday as well. We will probably have some sunshine at times but a
:26:22. > :26:25.chance of a shower somewhere. What of Remembrance Day parades to think
:26:26. > :26:31.about at the weekend. A dry start the day, as it stands. I do think
:26:32. > :26:38.that it will be short lived. Crowed increasing from the north`west. ``
:26:39. > :26:45.cloud. Probably at the moment arriving late morning. Something we
:26:46. > :26:49.will keep a close eye on. These are your overnight lows. On Friday and
:26:50. > :26:55.Saturday night the chance of a ground frost in some rural areas.
:26:56. > :26:58.Thank you very much. Thank you to the man who changed the
:26:59. > :27:05.wheel on my car last night. Goodbye.