:00:00. > :00:08.Now it's time for the news where you are.
:00:09. > :00:12.Torrential rain has caused flash flooding across parts of Norfolk
:00:13. > :00:18.Hemsby, near Great Yarmouth, is one of the worst hit are`s where
:00:19. > :00:23.Norfolk Fire Service have ddalt with more than 50 incidents, polhce
:00:24. > :00:34.Trains were also disrupted, as Alex Dunlop reports.
:00:35. > :00:37.A submerged garden is the ldast of Royston and Grace Cooke's
:00:38. > :00:39.worries, inside their home hs flooded, carpets are ruined.
:00:40. > :00:42.The water came in so fast they couldn't pump it away in tile.
:00:43. > :00:46.Now it's just a muddy mess everywhere across the insidd.
:00:47. > :00:48.You think there may be sewage inside the house?
:00:49. > :00:55.At a care home next door, fhre crews managed to keep the floodwater at
:00:56. > :01:00.Up to a dozen homes in Hemsby were flooded.
:01:01. > :01:03.Local drains simply couldn't cope with surface water rushing
:01:04. > :01:08.The water was coming off the standing fields arotnd here,
:01:09. > :01:13.Coming up through the manhole covers.
:01:14. > :01:15.There was nowhere really for it to pump, as such.
:01:16. > :01:18.We just needed to wait for the rain to subside.
:01:19. > :01:21.This afternoon's storm only last 45 minutes, but it gives you an idea
:01:22. > :01:26.That was then followed by h`il, I'm told they were the size
:01:27. > :01:30.Trains from Norwich to Lowestoft and Great Yarmouth were cancelldd for a
:01:31. > :01:35.Dozens of local roads were also unpassable.
:01:36. > :01:39.Back in Hemsby, the local lhfeboat crew was called in to help to ferry
:01:40. > :01:46.We are taking two people up to the top of Newport Road.
:01:47. > :01:49.One of them has a father dyhng of cancer.
:01:50. > :01:51.We are trying to get him back up there.
:01:52. > :02:09.With more torrential downpotrs expected this weekend, people
:02:10. > :02:24.Commuters called it the Misdry Line, but today the company which runs it
:02:25. > :02:26.was handed a 15`year deal bdcause of the improvements it's made.
:02:27. > :02:29.The line between Southend and London is one of the region's busidst.
:02:30. > :02:32.The new deal means 17 new trains and ?30 million spent
:02:33. > :02:35.It was once known as the Misery Line, but the London to
:02:36. > :02:38.Today, the current operator, c2c, was rewarded with
:02:39. > :02:43.I've been travelling on thel for probably 12, 13 years anyway.
:02:44. > :02:45.Upgraded the trains and it's all been OK.
:02:46. > :02:51.I remember the old slum dock on this line, they're so much better.
:02:52. > :02:54.Over the 15 years the Government will get ?2 billion
:02:55. > :02:59.It's claimed passengers will also get ?160 million in improvelents,
:03:00. > :03:07.The life of this franchise, 17 new trains,
:03:08. > :03:11.will provide something like 25, 00 new seats over the morning peak
:03:12. > :03:13.Which is great news for people travelling at that time of day.
:03:14. > :03:19.A key part of this franchisd is a new compensation scheme.
:03:20. > :03:22.So if you are a passenger who has a smartcard you will get automatic
:03:23. > :03:27.compensation if your train hs more than two minutes late.
:03:28. > :03:30.C2c does have a pretty good level of punctuality as a rule.
:03:31. > :03:33.It has its problem days, like everybody.
:03:34. > :03:36.It's almost like putting yotr money where your mouth is, in a sdnse
:03:37. > :03:39.We're reliable and we will back it up with a financial promhse.
:03:40. > :03:42.Unions say this franchise renewal is too cosy.
:03:43. > :03:53.Tom Edwards, BBC Look East, central London.
:03:54. > :03:56.A major homecare provider h`s had one of its contracts termin`ted
:03:57. > :03:58.Care UK took over the daycare of more than 200 people
:03:59. > :04:00.in the Broadland district of Norfolk a year ago.
:04:01. > :04:02.Now, following a series of problems and warnings
:04:03. > :04:15.from the county council, it's agreed to hand the contracts back.
:04:16. > :04:21.80`year`old Neville suffered a stroke a year ago. Care has been
:04:22. > :04:24.provided by Care UK. He ratds the individual carers, but not the
:04:25. > :04:30.company, who have now agreed to hand the contract back. I think that s a
:04:31. > :04:33.good thing really. I wonder why they took so long, to be honest. You
:04:34. > :04:41.don't think they are organised very well? No, they're not. Soon after
:04:42. > :04:45.Care UK took over Roger complained about the quality of it is service.
:04:46. > :04:51.The County Council demanded improvements. They talk abott zero
:04:52. > :04:55.contracts. That was zero`rated It has care. Got better since then For
:04:56. > :05:01.me, yes. The County Council says there be ha a gradual transfer of
:05:02. > :05:07.responsibility so Care UK c`n focus its efforts in Great Yarmouth and
:05:08. > :05:17.North Norfolk. If Care UK wdre bringing in extra resources to
:05:18. > :05:25.salvage the Broadland contr`ct it would have a knock`on for the the
:05:26. > :05:30.other two. They ensure that there is continuity. It is always thd same
:05:31. > :05:34.careworker. This is brilliant. Tonight the County Council say it is
:05:35. > :05:39.will continue to monitor thd performance of Care UK and other
:05:40. > :05:42.care providers if it becomes clear they are falling short of the
:05:43. > :05:50.standards expected it won't hesitate to take action.
:05:51. > :05:54."We apologise to people who have experienced difficulties with
:05:55. > :05:57.We have accepted that we max have overstretched ourselves
:05:58. > :05:59.Relinquishing the Broadland area will allow us to focus
:06:00. > :06:03.our attention on delivering a high quality of care to the people in the
:06:04. > :06:09.other areas of Norfolk that we will continue to be responsible for.
:06:10. > :06:12.Meat inpsectors say changes to the way checks are carried out
:06:13. > :06:15.in the region's abattoirs mdans meat from diseased pigs could end up
:06:16. > :06:20.New safety checks mean they can now only carry out old
:06:21. > :06:25.The Food Standards Agency s`ys it will cut the risk
:06:26. > :06:29.Much more on that story on Sunday Politics on Sunday, BBC One,
:06:30. > :06:40.I'll leave you in the hands of Alex with the weekend weather.
:06:41. > :06:45.Downpours today, more tomorrow afternoon. At the moment we have
:06:46. > :06:48.seen the last of those showdrs, clearing north`eastwards. Most of
:06:49. > :06:56.the night will be dry with clear spells. It may be misty in `reas.
:06:57. > :07:00.Temperatures will not get lower than double figures 11`13 degrees.
:07:01. > :07:05.Tomorrow will be try there lay be brighter spells. The showers will
:07:06. > :07:09.start to develop. They could be widespread, heavy and possibly
:07:10. > :07:14.thundery with hail possible as well. As they start to clear
:07:15. > :07:20.north`eastwards we will see something brighter. The prospect of
:07:21. > :07:31.more brightness as the day goes on, highs of 19Celsius. The showers will
:07:32. > :07:32.fade into the evening. In the national forecast more detahls will
:07:33. > :07:34.follow. move towards Sunday. The top
:07:35. > :07:36.temperature again 20. Fewer showers. Most out towards the east.
:07:37. > :07:44.That's the way it is looking. Good evening. For some the weather
:07:45. > :07:49.put on a show today - lightning and hail. For others more of a no-show.
:07:50. > :07:55.Showers at Wimbledon stayed away. They were further west. Torrential
:07:56. > :08:01.downpours with the lightning flashes over East Anglia. Local flooding in
:08:02. > :08:04.for folk. Showers through Glastonbury.
:08:05. > :08:06.Thunder storms over Mid Wales