:00:00. > :00:23.As strange as it sounds, I don't really have anger for him. It's
:00:24. > :00:25.quite sad because he has been let down as much as any of us.
:00:26. > :00:28.we're behind the scenes at Ipswich hospital.
:00:29. > :00:30.She was paralysed in a car crash aged 15.
:00:31. > :00:39.Now she's part of a campaign to help young people believe in themselves.
:00:40. > :00:45.And here is the news. It is changing fast. We are finding out who is
:00:46. > :00:53.watching what and why. The husband of a heavily pregnant
:00:54. > :00:56.woman who died in a fire says he can't understand how
:00:57. > :00:59.the arsonist, who had mental health problems,
:01:00. > :01:03.ended up being anyone's neighbour Khabi Abrey died in the fire at her
:01:04. > :01:10.home in Westcliffe on Sea last May. Lillo Troisi, a paranoid
:01:11. > :01:13.schizophrenic, lived Today, he was detained indefinitely
:01:14. > :01:18.under the Mental Health Act. Richard Daniel is in
:01:19. > :01:32.Westcliffe-on-sea now. Behind me is the Grampian tower
:01:33. > :01:37.block where a fire last May killed Khabi Abrey and her unborn child. A
:01:38. > :01:41.fire which might have been prevented had a mentally ill man been taking
:01:42. > :01:47.medication to control his schizophrenia. She was an angel. The
:01:48. > :01:54.brightest light in this community and she just shone. It is nearly a
:01:55. > :01:58.year since Khabi Abrey died but on the estate where she lived, her
:01:59. > :02:05.memory lives on as does the pain of her loss. We have been robbed or
:02:06. > :02:11.they dear friend, a little baby we were looking forward to seeing. This
:02:12. > :02:15.is her killer, Lillo Troisi, a paranoid schizophrenic who lived in
:02:16. > :02:20.the flat below. On May seven last year he bought a can of petrol and
:02:21. > :02:26.started a fire outside Khabi Abrey's flat. She was found unconscious in
:02:27. > :02:32.the hallway and died two days later. Eight months pregnant, her baby died
:02:33. > :02:36.from a cardiac arrest. The court heard Lillo Troisi was psychotic
:02:37. > :02:41.when he started the fire and had not taken medication to control his
:02:42. > :02:44.illness for some 18 months. His sister had raised her concerns about
:02:45. > :02:49.how Brother's mental state and the fact he was not taking his medicine.
:02:50. > :02:56.She was told he could not be forced to take his medication. Khabi
:02:57. > :03:00.Abrey's husband was out that night. The court heard the devastating
:03:01. > :03:06.impact it has had on him and the irony that both he and wife work to
:03:07. > :03:12.help people with mental health problems. I never wanted him to go
:03:13. > :03:20.to prison because I understand his situation, working in mental health.
:03:21. > :03:27.IR do not really have anger for him, it is quite sad. He has been let
:03:28. > :03:31.down as much as any of us. Lillo Troisi was under the care of the
:03:32. > :03:38.South Essex partnership trust. It declined to be interviewed. The
:03:39. > :03:43.residents association warns the risk of a similar tragedy here remains.
:03:44. > :03:50.Mental health issues, alcohol issues, drugs. Substance abuse, we
:03:51. > :03:57.seriously have that problem. So this sort of case you fear could be
:03:58. > :04:01.repeated? Very much so. Today Lillo Troisi was detained under the mental
:04:02. > :04:02.health capped for killing Khabi Abrey and her unborn child. Their
:04:03. > :04:09.losses today described as a tragedy. The number of people waiting more
:04:10. > :04:12.than four hours at A departments across the East has nearly trebled
:04:13. > :04:14.over the last three At midnight last night,
:04:15. > :04:18.a team of reporters from BBC East went into A at Ipswich hospital
:04:19. > :04:20.and they will be there They've been filming on their phones
:04:21. > :04:25.and asking patients to sum This from our health
:04:26. > :04:42.reporter Nikki Fox. While most were fast asleep, staff
:04:43. > :04:48.at Ipswich are on another 12 hour shift. Yesterday the A department
:04:49. > :04:57.saw almost 250 patients. Owen Gardner has one word for his waist.
:04:58. > :05:03.-- weight. He had come to see me perform on a show and we left and he
:05:04. > :05:09.collapsed. He cracked his chin open. Five and a half hours later, Owain
:05:10. > :05:15.has been treated. Iron. I will stay in here overnight and be having a
:05:16. > :05:20.cheque tomorrow morning and hopefully it is not bad. Another
:05:21. > :05:29.patient has been brought in by ambulance. I work with chronic chest
:05:30. > :05:36.pain. My wife, she phoned 111 and couldn't get any response so she'd
:05:37. > :05:40.then dialled 999 and got response. Now quite constable and glad I am in
:05:41. > :05:45.the right place. The unit sees a third more patience than it did
:05:46. > :05:50.eight years ago. I sometimes cry and I hide myself away and think, what
:05:51. > :05:57.have I done? I need to change career, and then I have my relatives
:05:58. > :06:02.who are like, pick yourself up, you are meant for this. Then the world
:06:03. > :06:07.treats you bad comic you treat everyone kind. Perhaps the unsung
:06:08. > :06:13.heroes the Red Cross keeping patients plied with T. If they had
:06:14. > :06:17.been very anxious when they come in, they are very pleased with the cups
:06:18. > :06:23.of tea but pleased we listen to them because we are an extension of the
:06:24. > :06:29.care, although we are not medical. As most patients told us, they were
:06:30. > :06:33.pleased with how they were treated. But for the hospital's chief
:06:34. > :06:35.executive, keeping patients and staff happy at a time of increasing
:06:36. > :06:44.demand is a delicate balancing act. The chief executive of Ipswich
:06:45. > :06:51.Hospital is Nick Hume. I asked him about the growing pressure on A
:06:52. > :06:57.Was it down to the sheer numbers? We have seen a very small, what Terry
:06:58. > :07:03.increase in terms of people turning up, but what we have seen much more
:07:04. > :07:13.so than in previous years is that people are older, they are sick, are
:07:14. > :07:19.requiring admissions, up by about 17%. In the budget announced by the
:07:20. > :07:26.government it said it would put money into GPs into A departments.
:07:27. > :07:31.Will that help? We will have a little bit of help in looking after
:07:32. > :07:39.patients with minor injuries and illnesses. We have to be careful by
:07:40. > :07:45.not destabilising primary-care. We need GPs to stay in their practices
:07:46. > :07:50.to increase access and primary-care rather than suckle them into the
:07:51. > :07:55.Acute Hospital sector. All these pressures have an effect on staff.
:07:56. > :07:58.How worried are you about the staff survey which shows that staff at
:07:59. > :08:05.Ipswich are feeling a lot less happy than they were a year ago? We need
:08:06. > :08:09.to make sure that staff are motivated, supported, that they feel
:08:10. > :08:14.they can cope every day. It is obvious that we are not in that
:08:15. > :08:18.position. I will be working with the staff to really get into what are
:08:19. > :08:22.those issues that are causing pressures, making them feel more
:08:23. > :08:27.stressed and to address them as quickly as we can. Looking through
:08:28. > :08:32.the survey, one of the things at the heart of it is communication between
:08:33. > :08:38.senior management at staff which is in the lowest 20% of the country.
:08:39. > :08:42.That is clearly a concern. We have had some changes of senior
:08:43. > :08:48.management and we have to make sure we are addressing those concerns. We
:08:49. > :08:54.always assume senior managers of the board, executive team, that is not
:08:55. > :08:58.always the case. One of the major changes is you have become the Chief
:08:59. > :09:05.Executive of court jester hospital as well. Has that had an effect? It
:09:06. > :09:12.is challenging. Trying to manage two site is busy. We have to ensure we
:09:13. > :09:16.have the right infrastructure, but I am only one person, I have to make
:09:17. > :09:19.sure the executive teams are filling any void left with me spitting my
:09:20. > :09:23.time between the two organisations. And we'll be at Ipswich Hospital A
:09:24. > :09:26.department until midnight tonight. You can follow us at
:09:27. > :09:28.bbc.co.uk/suffolk and also on Twitter, using the hashtag
:09:29. > :09:33.#AandElive. The Conservative Party has been
:09:34. > :09:36.fined for not accurately reporting its expenses
:09:37. > :09:38.during the Clacton The Electoral Commission
:09:39. > :09:44.found 360 hotel rooms were booked for the campaign,
:09:45. > :09:46.but they didn't declare most of the money they spent,
:09:47. > :09:53.which is against the law. An inquest into the death
:09:54. > :09:56.of an 86-year-man from Suffolk, who was sent the wrong medication
:09:57. > :09:59.by a branch of Boots, Douglas Lamond, who was
:10:00. > :10:02.registered as blind, died in hospital in May 2012,
:10:03. > :10:05.two days after the incorrect package of tablets was delivered
:10:06. > :10:23.to his home in Felixstowe. Professor Robin Fermat a clinical
:10:24. > :10:27.pharmacologist told the coroner that he believed the mistakes over the
:10:28. > :10:32.prescription would have hastened the death of Douglas Lamond. He had a
:10:33. > :10:37.heart attack six weeks before the tragedy. The wrong delivery of
:10:38. > :10:42.medication left him struggling on two fronts, coping with the abrupt
:10:43. > :10:47.cessation of his normal drugs and the effects of the fresh ones he had
:10:48. > :10:54.been taking. One lowered blood sugar levels and that puts strain on the
:10:55. > :10:58.heart. The Boots branch handled about 2500 prescriptions a month.
:10:59. > :11:03.Dispenser Susan Hazelwood said she had opened up and resealed a package
:11:04. > :11:08.she thought was for Douglas Lamond. It was not come pursue policies that
:11:09. > :11:13.something they did in an emergency. The label outside board the
:11:14. > :11:18.pensioner's details, the labels inside did not. Mrs Hazelwood was
:11:19. > :11:25.asked by the solicitor on behalf of Douglas Lamond's daughter, was there
:11:26. > :11:30.any reason other than pressure of work why this happened? No, she
:11:31. > :11:33.replied. Evidence from the pharmacists who has admitted her
:11:34. > :11:38.regret. Asked why the drugs had not been put into a separate bottle, she
:11:39. > :11:43.said that might have caused confusion. Speaking for Boots,
:11:44. > :11:49.Doctor Josie Moss says all their branches were sent a mandatory
:11:50. > :11:53.warning five days after the tragedy. " She struggled to contain her
:11:54. > :11:59.emotions as she told the family how sorry they are. After the hearing, a
:12:00. > :12:05.friend read a statement on behalf of the family. We would urge any person
:12:06. > :12:09.in receipt of medication is to check labels and prescriptions for
:12:10. > :12:13.accuracy because errors happen and the outcome can be painful and
:12:14. > :12:15.devastating. They said their only wish was to ensure that no other
:12:16. > :12:35.family went through such a tragedy. Still to calm it is BBC School
:12:36. > :12:40.Report Day. We have eight pupils with us. And we meet Jordan Bone
:12:41. > :12:41.campaigning to help inspire young people and help them believe in
:12:42. > :12:44.themselves. It's day four of the Look East
:12:45. > :12:47.Referendum Road Trip and this morning, Article 50 received Royal
:12:48. > :12:50.Assent. It was signed in Norman French
:12:51. > :12:53.by the Queen, which means the Prime Minister can start divorce
:12:54. > :12:56.talks with the European Union This week, we have been revisiting
:12:57. > :13:04.some of the people and places we featured in the referendum
:13:05. > :13:06.campaign last year. Tonight, our Brexit mini
:13:07. > :13:09.is in Norfolk where 59% Now both sides are talking
:13:10. > :13:14.about trying to make Brexit work. Our political correspondent Andrew
:13:15. > :13:30.Sinclair is in the driving seat. Across the Cambridgeshire border
:13:31. > :13:35.lies the port of King's Lynn. For centuries, people here have traded
:13:36. > :13:44.with Europe. First it was wall then grain, now it is shellfish. Cockles,
:13:45. > :13:49.shrimps, whelks, nearly all of which are sold overseas. I would rather
:13:50. > :13:55.see a quick Brexit. People like to know where they stand, I'd like to
:13:56. > :13:59.know where I stand. Owner Steve was a supporter of the Leave campaign so
:14:00. > :14:04.he's pleased that Article 50 is about to be triggered, but now he
:14:05. > :14:08.wants the Brexit negotiations concluded quickly, ideally this
:14:09. > :14:15.year. A quick Brexit could be messy and Kyle Artic. Maybe. It could be
:14:16. > :14:20.messy for a week, a month, maybe two or three months, but it will get to
:14:21. > :14:24.the result we want faster. With nearly half his exports going to the
:14:25. > :14:30.EU, you might expect him to be worried about the sort of Brexit we
:14:31. > :14:35.have, but far from it. We have a product that is a good product that
:14:36. > :14:41.the EU wants. They might put in the duty is on what you want to sell.
:14:42. > :14:48.Maybe so but we spend more on countries than they spend on us. If
:14:49. > :14:54.it goes on we will be on the winning side. Here they are not worried
:14:55. > :14:59.about Brexit. Fishing was a big issue in last year's referendum.
:15:00. > :15:03.They used to be hundreds of fishermen working in this county.
:15:04. > :15:10.Now just a handful remain and many are bitter. The Dutch, the fun chat
:15:11. > :15:16.all the fish we use to catch. We want it back and we want it back
:15:17. > :15:21.soon. At Great Yarmouth I hitch a ride with fishermen Paul. He says
:15:22. > :15:24.this sport and others can be transformed with Brexit. At the
:15:25. > :15:30.moment our fishermen shared the North Sea with others from other
:15:31. > :15:35.countries. He hopes that soon they will have all the coast to
:15:36. > :15:41.themselves. If it doesn't happen, there will be problems because we
:15:42. > :15:46.have big waiting all these years. We want ten years to rebuild it and we
:15:47. > :15:53.will employ people and produce food in this country again. Fishy will be
:15:54. > :15:56.a key issue in the negotiations. We may have to compromise, many
:15:57. > :16:01.fishermen will not be happy if we do. While fishing used to be
:16:02. > :16:08.important to North, farming still is and many farmers have had to change
:16:09. > :16:12.their minds about the EU. The EU is about 500 million consumers and we
:16:13. > :16:18.can trade with them in an unfettered way and that has to be a benefit.
:16:19. > :16:24.Last year, farmer Tony told us why he was supporting remain. It was
:16:25. > :16:28.disappointing to come out of the EU but we will have a Brexit of some
:16:29. > :16:36.sort and so we have to get on with it. Now he's trying to be pragmatic.
:16:37. > :16:45.He says could also do well out of Brexit. There are 65 billion meals a
:16:46. > :16:51.year that the British food industry has to deliver and so that is a huge
:16:52. > :16:57.positive, a huge constant and I need to focus on that. He has concerns
:16:58. > :17:02.over the future of subsidies and access to foreign workers, but he
:17:03. > :17:06.accepts it is time to move on and try to make Brexit a success. The
:17:07. > :17:11.sort of trade deal with have an impact on the farming and fishing in
:17:12. > :17:13.our region. There is a lot at stake. Our road trips will continue
:17:14. > :17:16.on Monday when we go to Suffolk and look at the impact Brexit might
:17:17. > :17:20.have on trade in our ports. It's School Report Day
:17:21. > :17:22.across the BBC. 900 schools are taking part
:17:23. > :17:24.across the country with pupils making reports on the radio,
:17:25. > :17:28.TV and online. And today, some young people
:17:29. > :17:31.from East Bergholt School, on the border between Essex
:17:32. > :17:33.and Suffolk, have been We'll speak to them in a moment,
:17:34. > :17:40.but first let's see the film you made about how social media has
:17:41. > :18:00.changed the way we get our news. Hello and today we are here at the
:18:01. > :18:05.BBC to see its news today is relevant to us. I get the news from
:18:06. > :18:10.my phone, it is quicker and accessible. We always want to hear
:18:11. > :18:16.about stories that are out there, that you guys know about. We also
:18:17. > :18:21.use Facebook and Twitter. Most of my news comes from my phone but I also
:18:22. > :18:27.like the wider world news, so what is going on in other parts of the
:18:28. > :18:35.world. My attention drifts between loads of different things. I want
:18:36. > :18:41.something quick. Here about the BBC, journalists are better using their
:18:42. > :18:44.phones to bring us the news. How important do you think that
:18:45. > :18:50.utilising new technology is? The world of gathering news is changing
:18:51. > :18:59.and we need to up our game and make sure we are using these devices to
:19:00. > :19:04.produce content for news. It is quite difficult for people to get to
:19:05. > :19:10.real news. With the news it is a problem because it is the stuff that
:19:11. > :19:14.is not the best news on the inside but has a good headline. We are
:19:15. > :19:20.probably never going to be traditional viewers of the news but
:19:21. > :19:30.there is still a place for TV news. It just needs to live in our world.
:19:31. > :19:37.They are impressive! They are here with us. Let's ask you, has it
:19:38. > :19:42.turned out to be the kind of day you thought it would be? Definitely,
:19:43. > :19:53.even better. It is so amazing to be here. Oscar, you deliver papers but
:19:54. > :20:00.you regional News online. It is quicker and it is on me on the time,
:20:01. > :20:05.my phone. Whenever I want to know the important information, just take
:20:06. > :20:11.out my phone. Jake, I am interested that all of you are interested in
:20:12. > :20:15.the news. What kind of news do you like hearing about? I tend to look
:20:16. > :20:20.at the news on my phone but I look at the stuff that is international
:20:21. > :20:32.rather than mainly this country. Global news? Yes. I won't
:20:33. > :20:37.embarrassing Dee and Paris Oscar by saying he looked at a story about a
:20:38. > :20:46.puppy but how long do something have to be to get you reading? I don't
:20:47. > :20:52.really mind. Depending on if it is something I am interested in, then I
:20:53. > :20:57.will read it but if it is not interesting, I will spend about 30
:20:58. > :21:02.seconds. Where you surprised by what goes into making a TV news
:21:03. > :21:10.programme, the amount of work? Definitely. It is amazing. I had no
:21:11. > :21:22.idea. We all didn't really. But you will watch a longer report, won't
:21:23. > :21:27.you? Yes. You have been asked your views of the NHS which people can
:21:28. > :21:33.see online. If you go to our Facebook page. Thank you all so much
:21:34. > :21:35.for coming in. You have been brilliant.
:21:36. > :21:37.Jordan Bone was 15 when her life changed for ever.
:21:38. > :21:42.She was paralysed from the chest down
:21:43. > :21:46.and had to rebuild her life from scratch.
:21:47. > :21:51.She's a video blogger and has shared a lot of her journey
:21:52. > :21:54.with millions of followers on social media.
:21:55. > :21:57.Jordan's also been chosen as an ambassador for a campaign by
:21:58. > :22:00.L'Oreal-Paris and the Prince's Trust, which encourages young people
:22:01. > :22:18.I had this complete change of perspective. My life is in my hands.
:22:19. > :22:23.I started to believe in myself a lot more and just think, I have one life
:22:24. > :22:29.just like everyone else, why should I not live a good one? People need
:22:30. > :22:34.to realise that it is OK not to be OK because that is real life. The
:22:35. > :22:38.best piece of advice I would give is to believe in yourself. You have to
:22:39. > :22:47.believe in you before anyone else can. Jordan came in and we asked her
:22:48. > :22:50.what it was like to be chosen to be part of this campaign? It feels
:22:51. > :22:55.incredible. Years ago I would never have thought to be a part of
:22:56. > :23:01.something like that. I am so proud to be a part of it, because it can
:23:02. > :23:06.help change lives. So many people have self-doubt and for people to
:23:07. > :23:11.get confidence, it will make such a difference to their lives. I was
:23:12. > :23:17.looking at one of your earlier videos about your depression after
:23:18. > :23:22.your injury and how you didn't want people to see a wheelchair. I wanted
:23:23. > :23:28.people to see Jordan and I wanted to still be me. I just happen to be in
:23:29. > :23:33.a world share now and I got depressed because I did not think I
:23:34. > :23:38.would be successful or do the things that I am doing now and I turned
:23:39. > :23:43.that around by doing meditation and it really helped me. Now I think
:23:44. > :23:48.positively all the time. I have bad days because I am human but that is
:23:49. > :23:54.normal. I think people need to realise it is OK not to be OK and to
:23:55. > :23:59.seek out, but I do know now that despite being in a world chair I can
:24:00. > :24:05.live an amazing life. Your honesty has come out in your videos. You
:24:06. > :24:12.decided to do that because people were making comments about your make
:24:13. > :24:18.up videos where you do not have full use of your hands. I cannot move my
:24:19. > :24:23.fingers because of my paralysis and so people would ask, why can't you
:24:24. > :24:26.use your hands? I thought I would do a video and I explained my
:24:27. > :24:33.quadriplegia, I explained everything. I was an open book with
:24:34. > :24:36.what happened to me and people were surprised because although I have
:24:37. > :24:43.never hidden it, I had not discussed it. Have you had any particular
:24:44. > :24:48.people who have come to you and said, I was depressed, now I am
:24:49. > :24:54.doing something special? I have a lot of messages being sent to me,
:24:55. > :25:01.some well will say I needed your video today and that is a lot to me
:25:02. > :25:05.because someone had a bad day and has seen something that has inspired
:25:06. > :25:10.them. There have been so many people that have said it and it is so
:25:11. > :25:17.humbling. I feel like I am doing my job right. Seeing yourself on the
:25:18. > :25:24.billboards, what is that like? Crazy, surreal but amazing. Jordan
:25:25. > :25:25.great to speak to you. Congratulations. We hope you will go
:25:26. > :25:40.far. Such an impressive young woman. Good evening. The sunshine held on
:25:41. > :25:48.but it has turned much cloudier across the region now. Temperatures
:25:49. > :25:52.got to 16 Celsius. It will be cooler tomorrow and a cold night for
:25:53. > :25:58.tonight. A lot of cloud across the region but it is dry. During the
:25:59. > :26:03.course of the evening, a weather front will bring some showers, some
:26:04. > :26:10.will be heavy. Colder air will be introduced behind. Although many of
:26:11. > :26:16.us will get down to four or 5 degrees, frost prone spots could be
:26:17. > :26:20.down to around two Celsius. The pressure pattern for tomorrow shows
:26:21. > :26:26.high-pressure holding on. This weather front coming in from the
:26:27. > :26:32.North but it will turn increasingly windy. A chilly start to the Dart
:26:33. > :26:38.break day and cooler. Sunny spells across eastern counties but the
:26:39. > :26:43.crowd is coming in from the West and it will cloud over much quicker than
:26:44. > :26:51.it did today. Temperatures will be cooler, around ten or 11 degrees.
:26:52. > :26:56.The wind swinging round to the north-west. A freshening wind and an
:26:57. > :27:02.area of rain, but generally for most of us, some rain across the region
:27:03. > :27:06.crossing from the North West and clearing out into the North Sea.
:27:07. > :27:12.This is the pressure pattern for the weekend. A little bit unsettled,
:27:13. > :27:17.windy. This weather system taking its time to clear on Saturday, so he
:27:18. > :27:25.could be a cloudy start to Saturday with outbreaks of rain. Temperatures
:27:26. > :27:33.are covering, up to 40 degrees. Mainly dry for Sunday but the odd
:27:34. > :27:38.isolated shower. -- 14 degrees. The weather has been beautiful this
:27:39. > :27:44.week. That is all from us. Have a good evening. Goodbye.
:27:45. > :27:52.It was the most beautiful view I've ever been through.
:27:53. > :27:57.For one second, I was swimming on my back, and I was looking to the sky.
:27:58. > :28:03.I was swimming across the Aegean Sea.
:28:04. > :28:19.I was a refugee, going from Syria to Germany.
:28:20. > :28:24.MasterChef is back, to find the country's best home chef.