:00:14. > :00:22.Hull's City of Culture webshte crashes again as people
:00:23. > :00:24.struggle to get tickets next year's first event.
:00:25. > :00:37.All the things that people say negatively about Hull,
:00:38. > :00:40.it says they are true and so we had that chance to show them
:00:41. > :00:46.Anger as a private company wins the contract to provide pathent
:00:47. > :00:49.And a chilly night to come `cross East Yorkshire and Lincolnshire
:00:50. > :00:52.Hanging onto the cold air for the next few days.
:00:53. > :01:01.City of Culture organisers say they're looking into technical
:01:02. > :01:04.problems on their website as people tried to get free tickets
:01:05. > :01:07.First, the website crashed then left users in a queue
:01:08. > :01:09.of thousands, even when all the tickets had gone.
:01:10. > :01:12.City of Culture blamed too lany people trying to use their website
:01:13. > :01:15.at the same time, but after two previous ticket launches
:01:16. > :01:17.being dogged by technical problems they promised this one
:01:18. > :01:24.Here's our culture correspondent, Anne Marie Tasker.
:01:25. > :01:26.A fireworks extravaganza called In With A Bang.
:01:27. > :01:29.But many people fizzled out as they tried to book tickets
:01:30. > :01:34.Among them was Steve Cook, who lives in the city
:01:35. > :01:37.of culture, but won't be at its opening showcase.
:01:38. > :01:40.When we did get to the front of the queue, which was
:01:41. > :01:42.a significant time later, something like 45 minutes l`ter
:01:43. > :01:44.the website didn't actually allow you to buy the ticket
:01:45. > :01:51.It says all the things that people say negatively about Hull.
:01:52. > :01:57.So we had the chance to show them that we were better than th`t
:01:58. > :02:03.The BBC has received dozens of complaints
:02:04. > :02:08.Although some managed to get hold of tickets
:02:09. > :02:11.in the space of just 20 minttes others were left in a queue
:02:12. > :02:15.for more than two hours, long beyond when tickets had
:02:16. > :02:20.Others were told their passwords were incorrect.
:02:21. > :02:23.Some got to the top of the pueue to find a message saying
:02:24. > :02:27.Others, got to the end of the process to find the 'book
:02:28. > :02:31.And one ticketing website s`ys a long queueing times and p`ges not
:02:32. > :02:33.updating are rarely problems for other popular events.
:02:34. > :02:36.We've had events sell out in five minutes,
:02:37. > :02:38.big arenas and stadiums across the country.
:02:39. > :02:44.Stuff like Coldplay at the principality Stadium
:02:45. > :02:45.Stuff like Coldplay at the Principality Stadium
:02:46. > :02:52.And Bross at the O2 arena rdcently were sold out in one minute.
:02:53. > :02:54.It's not the first time there have been problems with Hull's
:02:55. > :02:58.When tickets were first madd available for July's Place des Anges
:02:59. > :03:01.When the 2017 programme was announced in September,
:03:02. > :03:05.And just last week, came this promise...
:03:06. > :03:08.We've learned a lot from wh`t's happened over the past few lonths.
:03:09. > :03:10.We've stress tested it, we've ran thousands of pretdnd
:03:11. > :03:16.So I have utter confidence that we're going to be fine this time.
:03:17. > :03:19.Today, the city of culture team said some users experienced technical
:03:20. > :03:22.difficulties in getting on the site in the first 20 minutes,
:03:23. > :03:27.They say there's a second opportunity to apply on lind this
:03:28. > :03:33.They say there's a second opportunity to apply online this
:03:34. > :03:37.So for anyone else wanting a ringside seat on January the st,
:03:38. > :03:47.Anne-Marie Tasker, BBC Look North, Hull.
:03:48. > :03:50.A former carer from East Yorkshire has appeared in court accusdd
:03:51. > :03:52.of fraudulently taking nearly ?300,000 from the woman
:03:53. > :03:55.58-year-old Julie Sayles is accused of taking the money
:03:56. > :03:57.from 102-year-old Edith Negts in 2014 when she was her
:03:58. > :04:03.Julie Sayles pleaded NOT guhlty to all charges and will go
:04:04. > :04:08.Patients at Grimsby, Scunthorpe and Goole Hospit`ls
:04:09. > :04:10.are expected to get a normal service tomorrow following disruption caused
:04:11. > :04:16.Operations and appointments have been cancelled at all Lincolnshire
:04:17. > :04:18.hospitals over the last two days because of IT Problems.
:04:19. > :04:23.Investigations are continuing into what's believed to be one
:04:24. > :04:31.of the worst cyber attacks on hospitals in this countrx.
:04:32. > :04:34.Unions have criticised a decision to allow a private company to take
:04:35. > :04:38.over running some ambulance services in Hull.
:04:39. > :04:41.The Thames Ambulance Servicd has recently taken over the pathent
:04:42. > :04:45.transport contract across northern Lincolnshire from the NHS
:04:46. > :04:48.and now looks set to run a similar service in Hull.
:04:49. > :05:02.The Yorkshire Ambulance service currently provides transport
:05:03. > :05:05.for patients who are unable to get to and from hospitals because
:05:06. > :05:07.of their medical conditions - patients in need of life saving
:05:08. > :05:10.treatment like chemotherapy or dialysis are often helped.
:05:11. > :05:14.The contract to provide this service in Hull was put up for tenddr
:05:15. > :05:16.by the local Clinical Commissioning Group.
:05:17. > :05:19.The Yorkshire Ambulance Service bid to keep the contract
:05:20. > :05:22.but we understand it's lost out to a private company
:05:23. > :05:28.A decision condemned by the Union which represents many
:05:29. > :05:43.Something is should be in the public's right to control and the
:05:44. > :05:47.NHS is one of them. And the Ambulance Service is an important
:05:48. > :05:49.part of that. So giving that to a private company is not the right
:05:50. > :05:53.place. It will now be run bx a place. It will now be run bx a
:05:54. > :05:57.company that needs to make ` profit. Whenever you give it to somdbody
:05:58. > :06:00.that needs to make a proper, it is not run for the right reasons.
:06:01. > :06:03.Because of a confidentialitx clause neither Hull's CCG nor the Thames
:06:04. > :06:06.But just last month, the Thames group took over
:06:07. > :06:08.the running of non urgent p`tient transport across
:06:09. > :06:19.The same company also moved its headquarters from Essex to Lincoln.
:06:20. > :06:24.We know a similar contract will be up for grabs in east Riding shortly
:06:25. > :06:27.and we also know managers whthin the Thames group will be interested in
:06:28. > :06:31.bidding for similar contracts in our area. Thank you.
:06:32. > :06:34.Earlier I spoke to the Hull East MP Karl Turner and asked him if he d
:06:35. > :06:38.welcome a private company coming in if it did a better than job
:06:39. > :06:41.I don't think they can do a better job.
:06:42. > :06:43.Look, it's disappointing thhs, but I don't blame the CCG
:06:44. > :06:45.and I don't blame Yorkshire Ambulance Service.
:06:46. > :06:48.The blame for this must be firmly at the door of the Tory govdrnment
:06:49. > :06:54.who legislated in the health and social care act to dict`te
:06:55. > :06:57.to CCGs that they must use the private sector in procurement.
:06:58. > :07:00.Let me come back to that in a moment, Unison say it's bad
:07:01. > :07:03.for staff and bad for patients, they can't possibly know th`t
:07:04. > :07:06.until something is actually tried, and nor can you?
:07:07. > :07:10.No, we can't and the truth hs, we have to see what their sdrvice
:07:11. > :07:12.is like and make sure it's up to scratch.
:07:13. > :07:16.But the reality is, it seems pretty strange does on it,
:07:17. > :07:19.that turns Ambulance Servicd will running patient transport
:07:20. > :07:31.People are probably unlikelx to be able to understand that.
:07:32. > :07:37.Your constituents will only care about the transport they get.
:07:38. > :07:40.They are not going to be bothered about who is running the service,
:07:41. > :07:44.I think people will be worrhed about who is providing the service.
:07:45. > :07:46.I think people are concerned that this government are providing
:07:47. > :07:49.an opportunity for the priv`te sector to run public servicds..
:07:50. > :07:54.They don't want the private sector to be involved in running it.
:07:55. > :07:57.Mr Turner, during the New L`bour years, you were driving
:07:58. > :08:01.through reforms in the NHS and using private money,
:08:02. > :08:05.PFI deals, you know that, you did it?
:08:06. > :08:11.Peter, the health and social care act provides a situation whdreby CCG
:08:12. > :08:16.must go to the private sector for 49% of their procurement.
:08:17. > :08:19.That's very different to thd tiny percentages which the previous
:08:20. > :08:21.Labour government used to get waiting lists down.
:08:22. > :08:23.That's the difference, Peter.
:08:24. > :08:30.This is the Tory government's idea of a private good and public bad.
:08:31. > :08:41.Just a final question, if that service was run
:08:42. > :08:43.better by Thames than the Yorkshire Ambulance
:08:44. > :08:45.Service, hypothetically, would you then back it?
:08:46. > :08:48.Peter, the reality is, thank goodness the people
:08:49. > :08:51.who were running it in the first place, Yorkshire Ambulance
:08:52. > :08:54.Service, the same staff will be running it now.
:08:55. > :08:55.Because they will be TUPE transferred.
:08:56. > :08:59.I hope the service doesn't go down the pan.
:09:00. > :09:02.The fear I've got though, which is a real one,
:09:03. > :09:04.is when a private company comes into run the NHS,
:09:05. > :09:08.And when profits are involved in the NHS,
:09:09. > :09:10.patient safety is normally `t risk because standards drop.
:09:11. > :09:14.Mr Turner, very good to talk to you tonight,
:09:15. > :09:21.The people behind plans to build a new visitor centre at Spurn
:09:22. > :09:22.in East Yorkshire say new rdsearch shows the public
:09:23. > :09:26.The plans for the centre have already been rejected once
:09:27. > :09:30.Opponents say it's a flood risk and will ruin the view,
:09:31. > :09:45.but the Yorkshire Wildlife Trust say their survey shows it's wanted.
:09:46. > :09:51.This is fantastic research for us and excellent investment ovdr the
:09:52. > :09:53.last few years. To have this area, it is the missing link in this
:09:54. > :09:54.network of facilities. To have this research that says 70%
:09:55. > :09:57.of people want to see the facility like that,
:09:58. > :10:10.is fantastic to hear. It was a pretty chilly one `cross
:10:11. > :10:15.East Yorkshire and Lincolnshire We are holding onto that cold out
:10:16. > :10:19.across the next couple of d`ys. Any coastal showers fizzle out `nd
:10:20. > :10:26.things turn dry. Temperaturds do take a tumble under clear skies Up
:10:27. > :10:30.to three Celsius. Patchy fog across southern part of Lincolnshire. Sunny
:10:31. > :10:35.spells elsewhere. They won't last, cloudy conditions spread from the
:10:36. > :10:38.West. There comes the weathdr front introducing patchy rain. Tolorrow's
:10:39. > :10:44.hires struggling at nine or 10 Celsius. It is banks to this area of
:10:45. > :10:50.low pressure. We will see frequent showers over the next few d`ys but
:10:51. > :10:55.it is producing cold air so do expect frosty nights. Good night.
:10:56. > :11:02.But it from us tonight. Join us again tomorrow night if you can
:11:03. > :11:12.up to around 12. Mick Miller has the national picture.
:11:13. > :11:16.The weather may have turned colder but for many of us today there was
:11:17. > :11:18.abundant sunshine. This is from