:00:00. > :00:13.Hello and welcome to Midlands Today. failings at one of
:00:14. > :00:17.The headlines tonight: Deal or no deal - a BBC Midlands investigation
:00:18. > :00:19.discovers the offers which aren't so special - customers
:00:20. > :00:22.being overcharged at Tesco, We'll find out what your rights
:00:23. > :00:27.are when deals are displayed but out of date.
:00:28. > :00:32.Also tonight: Our health is at risk - claims from tenants
:00:33. > :00:37.who say their complaints about mould are being ignored.
:00:38. > :00:43.I can't live like this any more. It needs sorting. It's terrible.
:00:44. > :00:45.Banning Trump from Birmingham - the Labour MP who wants to put
:00:46. > :00:52.a block on a possible presidential state visit coming to the Midlands.
:00:53. > :00:54.Making fairy tales come true - behind the scenes as Cinderella
:00:55. > :01:01.And from this over the weekend to temperatures of ten Celsius
:01:02. > :01:19.How closely do you check your supermarket receipts?
:01:20. > :01:21.A BBC Inside Out West Midlands investigation has discovered
:01:22. > :01:26.overcharging at some Tesco supermarkets.
:01:27. > :01:30.The chain has promised to check its prices much more carefully,
:01:31. > :01:31.after undercover reporter Jonathan Gibson gathered
:01:32. > :01:35.evidence proving customers were being overcharged.
:01:36. > :01:41.He found the same problem in 33 of the 50 Tesco stores he visited.
:01:42. > :01:44.I'll be talking to Jonathan in a moment, but first let's see
:01:45. > :02:03.what he discovered here in the West Midlands.
:02:04. > :02:06.Jonathan's here now, you must have had a pretty full
:02:07. > :02:12.trolley by the end of this exercise, what first put you onto this story?
:02:13. > :02:20.Like most people, I love a bargain and supermarkets like Tesco are
:02:21. > :02:26.always advertising bargains, the kind of offers that help us help
:02:27. > :02:32.persuade us put more in our trolley, convinced we will pay the price on
:02:33. > :02:35.the shelf at the till. That's what I found that Tesco because a special
:02:36. > :02:39.offer labels are being left on the shelves after the special offer has
:02:40. > :02:40.ended and in some stores, quite a few of them.
:02:41. > :02:46.How did you prove to Tesco it was a big problem?
:02:47. > :02:53.Let me introduce you to the trolley full of special offers that aren't
:02:54. > :02:57.quite what they seem. I picked up all of these multi-byte offers at
:02:58. > :03:01.Tesco stores across the country but in every case, the till price was
:03:02. > :03:07.more than the shelf price because they were being advertised as being
:03:08. > :03:11.on offer when they went. Workers are supposed to remove the labels so
:03:12. > :03:14.shoppers don't get misled but when I asked staff in Coventry why this
:03:15. > :03:26.wasn't happening, I got a surprisingly frank response.
:03:27. > :03:33.So what are people's rights when this kind of thing happens?
:03:34. > :03:39.To be fair to Tesco, whenever we should staff that we paid more at
:03:40. > :03:42.the till than on the shelf, they refunded the difference, but as a
:03:43. > :03:45.spokesperson for trading standards said, just because we have noticed
:03:46. > :03:50.the mistake doesn't mean 20 other people haven't. If you see something
:03:51. > :03:51.clearly priced, you should expect to pay that.
:03:52. > :03:56.So what is Tesco doing to put things right?
:03:57. > :04:02.We sent our dossier of evidence to Tesco. It decided it did not want to
:04:03. > :04:10.be interviewed but provided a statement saying it takes great care
:04:11. > :04:15.to deliver accurate tracing to customers. They are disappointed
:04:16. > :04:18.that there occurred and will be working with the stores involved to
:04:19. > :04:24.reinforce responsibilities to customers. Since own investigation,
:04:25. > :04:28.Tesco says it will be double-checking the accuracy of its
:04:29. > :04:33.prices at every store, that's 3500 stores nationwide.
:04:34. > :04:36.Jonathan's story has been seen by millions of people on the BBC
:04:37. > :04:39.News website and lots of you have been telling us about your
:04:40. > :05:13.And you can watch the full report this evening
:05:14. > :05:21.on Inside Out West Midlands here on BBC One at 7:30.
:05:22. > :05:23.The amount of shoplifting from convenience stores
:05:24. > :05:26.across the country has reached record levels.
:05:27. > :05:29.A survey of more than 7,000 local UK shopkeepers estimates they're losing
:05:30. > :05:36.For one beleaguered shop owner in Coventry,
:05:37. > :05:39.the situation is so bad, he's been forced to put bicycle
:05:40. > :05:45.This is a man who has reached the end of his tether, so much so,
:05:46. > :05:48.he's decided to tether the handles of the store's meat fridge because
:05:49. > :05:59.When a customer comes in, the alarm goes, which alerts our team and one
:06:00. > :06:05.of them have to come down to uncoveniently open
:06:06. > :06:09.the padlock for our customers to get into the chillers.
:06:10. > :06:12.We've had to do this for the amount of theft we've had.
:06:13. > :06:18.Paul has CCTV, but says it's time-consuming to monitor.
:06:19. > :06:21.He's also taken to shaming thieves by putting their picture up in store
:06:22. > :06:26.He says shoplifting is costing his business big time.
:06:27. > :06:36.Government need to give them more support and resources so we're
:06:37. > :06:47.all working together in a good partnership.
:06:48. > :07:05.In statement West Midland Police said:
:07:06. > :07:10.But the Association of Convenience Stores says 71%
:07:11. > :07:14.of retailers it surveyed said they were dissatisfied
:07:15. > :07:18.with the response of police to reports of theft.
:07:19. > :07:21.For now, Paul says he'll continue to do what it takes
:07:22. > :07:27."We can't live like this" - the frustration from families
:07:28. > :07:29.in Coventry, who say they're suffering from poor health
:07:30. > :07:35.They say the blame lies at the door of the city's largest
:07:36. > :07:37.social housing landlord, Whitefriars, which manages more
:07:38. > :07:43.The tenants got in touch with BBC Coventry and Warwickshire,
:07:44. > :07:53.It's all behind my children's high chair.
:07:54. > :07:56.Laura Burch has been living here for four years.
:07:57. > :07:59.The mould, she says, has been around just as long no
:08:00. > :08:01.matter how often she cleans it, it keeps returning.
:08:02. > :08:07.My daughter is coughing through the night.
:08:08. > :08:12.It's affecting his school work because he's awake
:08:13. > :08:17.After Laura sent these images to the BBC, Whitefriars did
:08:18. > :08:20.come round last week to make some repairs.
:08:21. > :08:29.They've told us they've spent ?1,000 in her flat dealing with damp
:08:30. > :08:32.and Laura's recent complaints are linked to a minor water leak,
:08:33. > :08:34.My curtains have gone black and mouldy.
:08:35. > :08:41.We've uncovered a wider problem on this street in Willenhall.
:08:42. > :08:45.At almost every home we called at there were signs of mould.
:08:46. > :08:48.I paint it every three months and it comes back.
:08:49. > :08:50.And with it anger from tenants who believe Whitefriars
:08:51. > :08:59.I've redecorated the property about five times in four years.
:09:00. > :09:01.When something is wrong, they're chasing you,
:09:02. > :09:03.but when you're chasing them, they're not interested
:09:04. > :09:11.Whitefriars manages council houses, and last year boasted an 87%
:09:12. > :09:14.customer satisfaction rate, so when we introduced one leading
:09:15. > :09:18.councillor to Laura Burch, we were expecting real surprise,
:09:19. > :09:24.but the surprising truth is he'd seen it all before.
:09:25. > :09:28.We'll be looking to take this up with the housing ombudsman
:09:29. > :09:35.because it shouldn't take this kind of pressure and time to get action.
:09:36. > :09:38.We've seen funding for social housing associations decrease year
:09:39. > :09:42.on year and we're beginning to see the impact on people's living
:09:43. > :09:49.No one from Whitefriars could meet us to discuss.
:09:50. > :09:52.In a statement, they said their homes are "structurally sound"
:09:53. > :09:59.They claim the vast majority of cases are about condensation,
:10:00. > :10:05.so they're asking tenants to clean, crank the heating up and ventilate.
:10:06. > :10:14.West Midlands Police have confirmed that four men have been arrested
:10:15. > :10:20.in connection with the theft of ?3 million worth of engines,
:10:21. > :10:24.The machines, which were taken on January 31st,
:10:25. > :10:29.were recovered from two locations in Warwickshire earlier today.
:10:30. > :10:32.The men aged 47, 40, 29 and 56 were arrested on suspicion
:10:33. > :10:38.of conspiracy to steal and have been bailed pending further inquiries.
:10:39. > :10:41.The Archers actress, Sarah Coward, has died of cancer at the age of 69.
:10:42. > :10:45.Ms Coward had played Caroline Sterling on the BBC Radio
:10:46. > :10:52.She was diagnosed with terminal cancer last year, shortly
:10:53. > :10:58.As well as her regular role in the show, she was also
:10:59. > :11:05.You may have seen reports over the weekend suggesting
:11:06. > :11:07.the possibility of President Trump visiting Birmingham,
:11:08. > :11:10.Venues such as the National Exhibition Centre are apparently
:11:11. > :11:13.being considered, although details of his visit are yet
:11:14. > :11:19.This has prompted Labour MP for Hodge Hill, Liam Byrne,
:11:20. > :11:21.to start an online petition against a Birmingham rally
:11:22. > :11:34.This is a man who has shown tremendous disdain for veterans, for
:11:35. > :11:39.women, for telling the truth, for the rule of law and minorities so if
:11:40. > :11:43.I thought we could bring him to Birmingham, taken out for a curry
:11:44. > :11:48.and changes made on a few things, I be helping him role that the red
:11:49. > :11:53.carpet but I think it would be a one-way conversation with massive
:11:54. > :11:57.demonstrations, a bill that the police would have to pick up and I
:11:58. > :12:02.guess we got to ask yourself to be want to spend millions hosting an
:12:03. > :12:06.almighty row that might end up damaging UK and American relations?
:12:07. > :12:14.Your petition has had just over 1000 signatures. It says the people of
:12:15. > :12:15.Birmingham are not that fast. We asked people early.
:12:16. > :12:17.I don't think he should come to a multicultural
:12:18. > :12:20.I don't think he'd be welcome at all.
:12:21. > :12:22.I certainly wouldn't welcome him in the slightest.
:12:23. > :12:24.People should be allowed to go wherever they want,
:12:25. > :12:27.but he might not get such a good reception.
:12:28. > :12:31.He might be all right in the town centre,
:12:32. > :12:34.but if he goes to other areas, he'll probably get a bit
:12:35. > :12:38.I mean, the alternative is Hillary Clinton, wasn't it, really?
:12:39. > :12:47.Who should definitely be banned from Birmingham.
:12:48. > :12:49.Mixed reaction - some of your constituents might feel
:12:50. > :12:53.there are issues closer to home of greater concern.
:12:54. > :13:00.How serious do you think it is, the idea of Donald Trump coming here to
:13:01. > :13:04.the Midlands? I think it could be the Government tried to dig its way
:13:05. > :13:06.out of a hole so it will be a controversial visit. The security
:13:07. > :13:12.when he comes to London will be enormous. I wanted to give people
:13:13. > :13:15.the chance to weigh into the debate if they are opposed to it. I don't
:13:16. > :13:21.think it's a good idea. I think it will be divisive rather than
:13:22. > :13:26.unifying but we'll see what people think. I presented the Prime
:13:27. > :13:31.Minister in the Commons the matter how many people signed. It's my job
:13:32. > :13:35.to represent the people of my constituency and wider Birmingham. I
:13:36. > :13:40.would encourage people to debate on my Facebook page. People have said
:13:41. > :13:43.we should have free speech, but a majority of people have said we do
:13:44. > :13:50.not want someone like that around here.
:13:51. > :13:52.If you were watching Midlands Today on Friday,
:13:53. > :13:54.you'll have seen our exclusive report on the unexpected
:13:55. > :13:56.A Birmingham organisation which provides therapy
:13:57. > :13:59.to some of the city's most deprived children.
:14:00. > :14:01.A week and a half ago, Alison Selvey who runs the company,
:14:02. > :14:06.This raised questions, whether money paid by schools to the organisation
:14:07. > :14:13.Since our report Ms Selvey has been in touch and Elizabeth Glinka
:14:14. > :14:20.The Big Community had contracts with dozens of schools,
:14:21. > :14:22.supporting children dealing with everything from divorce
:14:23. > :14:26.to domestic violence, so when news broke they were in trouble it
:14:27. > :14:28.created some panic, something director Alison
:14:29. > :14:34.We've worked really hard so when the decision came for me
:14:35. > :14:36.to close down the company, it was never going
:14:37. > :14:42.Can you understand people would be confused?
:14:43. > :14:51.Hindsight is a wonderful thing and could I have communicated
:14:52. > :15:01.Alison says Big Community has helped 40,000 children over the years
:15:02. > :15:04.and is still completing its contracts in some schools.
:15:05. > :15:06.In 2015-2016, Birmingham City Council says it paid
:15:07. > :15:11.the organisation ?140,000 and that's in addition to the academies
:15:12. > :15:15.where the company has individual contracts,
:15:16. > :15:19.so there is now concern about what will happen
:15:20. > :15:27.To be clear, any school which has paid your oganisation and may now
:15:28. > :15:31.not get the service, will they get their money back?
:15:32. > :15:34.Any money owed to schools will get their money back at the end
:15:35. > :15:38.I would never leave schools or children vulnerable in Birmingham.
:15:39. > :15:41.It's not me and anybody who knows me and has worked with me
:15:42. > :15:46.Alison says it's now the responsibility of the Council
:15:47. > :15:53.to fill the gap left by the demise of Big Community.
:15:54. > :15:58.Growing up with two profoundly deaf parents meant Wayne Barrow learned
:15:59. > :16:00.sign language before he could speak English.
:16:01. > :16:03.It's a skill that's now winning him hundreds of thousands
:16:04. > :16:06.Wayne, from Birmingham, regularly posts videos of himself
:16:07. > :16:12.He's also started a petition to get sign language put
:16:13. > :16:31.Classic hits with a twist all courtesy of Wayne Barrow
:16:32. > :16:37.His Sign Language renditions have proved popular on the Internet
:16:38. > :16:41.with one video getting 1.2 million views.
:16:42. > :16:49.They're also getting a positive response closer to home.
:16:50. > :16:57.It's almost opened up a new world to my mum, because she has never really
:16:58. > :16:58.understood any music before so it is making her realise what music is all
:16:59. > :16:59.about. Both Wayne's parents
:17:00. > :17:02.are profoundly deaf. The popularity of his signed pop has
:17:03. > :17:05.encouraged him to start a petition asking for British Sign Language
:17:06. > :17:08.to be included on the Just knowing those signs
:17:09. > :17:21.can make a huge impact. I thought I was getting all these
:17:22. > :17:26.views and thought it was the perfect opportunity to get involved in the
:17:27. > :17:30.petition because it seemed to have such a big response.
:17:31. > :17:33.At Dunchurch Bowton Junior School near Rugby, they're already
:17:34. > :17:39.Last week, these children took part in Sign2Sing,
:17:40. > :17:41.an annual fundraising event to help deaf charities.
:17:42. > :17:43.They've learned to sign have to learn to sign
:17:44. > :17:56.Is hard at first when you're just learning signs that you can't really
:17:57. > :18:02.control and then next you just get on with it. You get practising. Once
:18:03. > :18:06.you keep on practising, it just comes to you and will be able to do
:18:07. > :18:13.it quicker. It would be good if everybody could communicate to deaf
:18:14. > :18:17.people. More than 12,000 people have signed the petition. If it is
:18:18. > :18:24.successful, needed there will be a new way of signing off our reports
:18:25. > :18:25.one day. Wayne and Lizzie for BBC Midlands Today.
:18:26. > :18:27.Let's talk about the weekend's sporting action with Dan.
:18:28. > :18:31.Not a bad weekend for our Premier League clubs,
:18:32. > :18:44.Our four teams in the championship will be hoping for a quick recovery
:18:45. > :18:48.after failing to win a point between them and they became. It was a
:18:49. > :18:49.miserable weekend in the second tier. At least three of them have
:18:50. > :18:50.the chance to bounce back. Let's get the pain
:18:51. > :18:54.over and done with. From Birmingham City's Friday night
:18:55. > :18:56.humbling at Sheffield Wednesday to Burton's 4-1 defeat at Brighton,
:18:57. > :18:58.it was pointless weekend And both Wolves and Aston
:18:59. > :19:04.Villa lost 1-0 at home. Villa conceded a late winner
:19:05. > :19:10.to Ipswich's only shot on target. And Wolves lost to
:19:11. > :19:11.table-topping Newcastle. At least they still have the FA
:19:12. > :19:15.Cup to look forward to. Our Premier League
:19:16. > :19:21.teams fared better. Stoke City beat Crystal Palace 1-0
:19:22. > :19:24.thanks to this excellent goal. I got a few earlier in the season
:19:25. > :19:33.when I first played there. I had a bit of a drought
:19:34. > :19:36.so thankfully I got one today and hopefully I'll go on another
:19:37. > :19:38.little run again. There was late drama at West Ham -
:19:39. > :19:41.the home side thought they'd got a late winner when Manuel Lanzini
:19:42. > :19:44.scored a stunner on 86 minutes. But Albion have great battling
:19:45. > :19:49.qualities and deep into injury time, Johnny Evans headed an equaliser
:19:50. > :19:51.for a 2-2 draw. The West Ham manager Slaven Bilic
:19:52. > :19:57.was less than impressed. Shrewsbury Town were our second team
:19:58. > :20:00.to win at the weekend, Freddie Ladapo scored
:20:01. > :20:06.the winner again. His goals are helping
:20:07. > :20:07.Shrewsbury climb away So not much to cheer
:20:08. > :20:14.on the football front, but there were some great stories
:20:15. > :20:17.in rugby union. That remarkable game
:20:18. > :20:22.at Cardiff on Saturday. The match wining try came
:20:23. > :20:25.from Wasps' Elliot Daly as England came from behind to beat Wales 21
:20:26. > :20:27.points to 16. Wasps gain further credit and lock
:20:28. > :20:29.forward Joe Launchbury The Premiership also
:20:30. > :20:42.returned this weekend. A defeat for Gloucester,
:20:43. > :20:44.a draw for Wasps, and a memorable And so important in terms
:20:45. > :20:49.of their survival. Saracens are the European Champions
:20:50. > :20:51.but they were weakened Ryans Mills scored all
:20:52. > :20:57.of Worcester's points kicking eight And it gives Worcester
:20:58. > :21:23.a five-point cushion over I was worried when I heard the
:21:24. > :21:24.commentators saying that wasps had shot themselves in the foot!
:21:25. > :21:29.And on Friday we featured Hartpury and their domination
:21:30. > :21:47.They scored seven tries. Let's just see one of them. The top of league
:21:48. > :21:54.one, absolutely flying. Promotion is guaranteed. The coach said he was
:21:55. > :21:57.very disappointed to concede four tries.
:21:58. > :21:59.You've heard the story of how Cinderella got
:22:00. > :22:02.to the ball, but did you know the Birmingham Royal Ballet's
:22:03. > :22:05.production needed the power of some 4,000 horses to make
:22:06. > :22:12.As the company's huge convoy of trucks rolled into the city,
:22:13. > :22:14.Ben Sidwell was invited back stage to see Cinders return
:22:15. > :22:26.home to the Hippodrome for the final leg of the tour.
:22:27. > :22:29.It's not just the dancers who have to perfect their moves
:22:30. > :22:37.when the Birmingham Royal Ballet go on tour.
:22:38. > :22:43.Birmingham is always our biggest presentation, where we have
:22:44. > :22:47.everything, the whole stage available to us. Through just what
:22:48. > :22:52.is needed to take a show like this on the road? They got ten
:22:53. > :22:56.articulated lorries full of scenery, costumes, lighting and a stage and
:22:57. > :23:01.of course Cinderella's coach. They also need more than 150 people,
:23:02. > :23:06.staff, dancers and musicians and it costs tens of thousands of pounds
:23:07. > :23:12.every week just to get Cinderella onto the stage. Certainly in the
:23:13. > :23:19.ballet world it is a big lighting thing. In terms of rock 'n' roll,
:23:20. > :23:24.maybe not as many lights, but in terms of theatre, it's right up
:23:25. > :23:29.there with one of the biggest lighting sets. Let me explain some
:23:30. > :23:32.of the technical challenges. They hippodrome stage is one of the
:23:33. > :23:39.biggest stages anywhere in the country. Sunderland, one of the
:23:40. > :23:44.features, the stage comes to about here. Just about half the size of
:23:45. > :23:52.Birmingham, yet they have to fit all of this on to that. The dancers may
:23:53. > :23:57.be the start of the show but they know just how important the
:23:58. > :24:00.backstage team are. -- stars of the show. They work through the night
:24:01. > :24:05.and they are at every venue before us setting it up and everything. We
:24:06. > :24:08.make sure the floor and scenery are perfect and put the light in the
:24:09. > :24:17.right place and by the time the dancers get there, everything is set
:24:18. > :24:21.up perfectly for us. Cinderella is on the Birmingham hippodrome from
:24:22. > :24:22.the 50s to the 25th of February before heading out on tour around
:24:23. > :24:29.the country. -- 15th. An iPad featuring this wedding
:24:30. > :24:35.day photo was handed into West Midlands Police
:24:36. > :24:39.and officers are asking The image has been shared on social
:24:40. > :24:43.media in the hope of getting the iPad back to its owners ahead
:24:44. > :24:45.of Valentine's Day. Anyone with information is asked
:24:46. > :25:09.to contact police on 101. It would have felt like spring today
:25:10. > :25:12.if it wasn't for the southeasterly breeze but temperatures have
:25:13. > :25:16.improved since yesterday. Plenty of sunshine right across the region and
:25:17. > :25:20.some definite tell-tale signs of spring. This is how the rest of the
:25:21. > :25:24.week is looking. Warmer days ahead of us but the Knights could be on be
:25:25. > :25:28.chilly side and development of cloud initially but then we could see some
:25:29. > :25:32.breaks in the cloud and brighter spells developing by the weekend.
:25:33. > :25:36.Right now we're between high pressure to the east and low
:25:37. > :25:40.pressure to the west and the low pressure is going to start driving
:25:41. > :25:44.through some troughs and weather systems from the Atlantic but the
:25:45. > :25:48.main difference is the wind. It starts to veer from southeasterly to
:25:49. > :25:52.southerly and eventually westerly by mid week so this is what is going to
:25:53. > :25:56.be drawing in the milder air. Through this evening, we start with
:25:57. > :26:05.clear spells across the region. The cloud is going to bring clear spells
:26:06. > :26:15.and temperatures remain above freezing around 123 Celsius -- one
:26:16. > :26:22.and three Celsius. Where we get cloud spells, it will be cold and we
:26:23. > :26:25.can see mist patches and fog tomorrow morning. Tomorrow, the
:26:26. > :26:31.global start to thicken and across the region it will spread so there
:26:32. > :26:35.will be flickers of brightness so a cloudy day than today and light,
:26:36. > :26:39.patchy rain developing from the southwest but temperatures will rise
:26:40. > :26:44.to between six and nine Celsius tomorrow so perhaps a touch milder
:26:45. > :26:48.than it was today and that wind will be easing from the southeasterly
:26:49. > :26:54.direction. We keep hold off that cloud through tomorrow night so
:26:55. > :26:58.we've got those spits of rain and temperatures will be higher tonight,
:26:59. > :27:00.down to about five or six Celsius and that continues into Wednesday,
:27:01. > :27:13.so a cloudy, damp start to the week. Tomorrow, we'll be meeting Molly the
:27:14. > :27:17.rescue dog. She's having a pacemaker fitted following a charity appeal
:27:18. > :27:19.that has raised over ?3000 for the operation. You can find out how it
:27:20. > :27:22.goes at 6:30pm tomorrow evening.