:00:11. > :00:17.Welcome to South East Today, I'm Rob Smith. And I'm Bryony MacKenzie.
:00:17. > :00:20.Tonight's top stories: Killed by a hospital blunder — the family of a
:00:20. > :00:29.pregnant woman who died say a six figure pay—out will never ease the
:00:29. > :00:32.grief. A father is tonight charged with the
:00:32. > :00:39.murder of his five—week—old baby daughter in St Leonards. Also in
:00:39. > :00:42.tonight's programme: Southern Water sees the biggest rise in written
:00:42. > :00:44.complaints in the country. In tune with the times — after 900 years,
:00:44. > :00:46.Canterbury Cathedral is to have a girls' choir.
:00:46. > :00:50.We'll be reporting live from the Cathedral.
:00:50. > :00:52.And, not even for your eyes only — the James Bond toys that have never
:00:52. > :01:19.been opened, sell for £7000. Good evening. The family of a woman
:01:19. > :01:22.who died from an ectopic pregnancy after Maidstone Hospital sent her
:01:22. > :01:26.home twice with painkillers says a compensation deal of £400,000 can't
:01:26. > :01:31.ease the pain and grief they feel every day. Rebecca Ben—Nishma
:01:31. > :01:39.collapsed in front of her teenage daughter in 2010. The NHS Trust
:01:39. > :01:48.admitted its liability on failing to spot the lethal complication earlier
:01:48. > :01:52.this week. Simon Jones reports. Four—year—old Bailey will never get
:01:52. > :01:59.to know his mother. He is now cared for by his grandmother. Rebecca went
:01:59. > :02:03.into hospital with abdominal pains. She had just learned she was
:02:03. > :02:06.pregnant with her third child. Maidstone Hospital said she had
:02:06. > :02:12.gastroenteritis and sent her a way with painkillers. In fact,
:02:12. > :02:15.ectopic pregnancy. You can't make sense of it, you have just got to
:02:15. > :02:20.cope for the children. If I didn't have the children, then I would have
:02:20. > :02:28.given up ages ago. I lost my husband just before my daughter. It is those
:02:28. > :02:34.two decade me going. In the UK, one in 90 pregnancies is ectopic. It
:02:34. > :02:39.happens when the egg becomes stuck, most often in the fallopian tube.
:02:39. > :02:43.The condition can rupture, leading to internal bleeding, leading to the
:02:43. > :02:48.possible death of the mother and loss of the baby. Symptoms include
:02:49. > :02:52.abdominal and shoulder pain. There are hospitals out there that perform
:02:52. > :02:56.to best practice, and there are some that perform less so and they
:02:56. > :03:01.perhaps need to do more in training their staff to recognise these
:03:01. > :03:03.symptoms. A final compensation figure of £400,000 was agreed at the
:03:03. > :03:09.High Court this week. Lawyers for the NHS Trust said they hoped it
:03:09. > :03:12.could bring some comfort for the family, although they
:03:12. > :03:18.nothing could compensate for their loss. It is a little compensation
:03:18. > :03:22.for losing their mum. It doesn't take away the herd. But it will give
:03:22. > :03:30.them a bit of a start when they get to 18. It is nothing really. Nothing
:03:30. > :03:35.can cover the loss. The trust apologised again to the family
:03:35. > :03:37.tonight, saying it has strengthened its emergency gynaecology services,
:03:37. > :03:41.offering better access to senior staff.
:03:41. > :03:45.A man has been charged this evening with the murder of a five—week baby
:03:45. > :03:48.girl in St Leonards last year. Mark Sandland from Hastings was arrested
:03:48. > :03:52.last year on suspicion of murdering Aimee—Rose Sandland, following an
:03:52. > :03:55.incident at his home in St Leonards. Well, let's speak to our reporter
:03:55. > :04:02.Rebecca Williams, who joins us now. What more do we know? We understand
:04:02. > :04:08.that the man who has been charged tonight was the baby's father. He
:04:08. > :04:11.was first arrested in November on suspicion of murdering Aimee—Rose.
:04:11. > :04:15.In cases like this it often takes a long time when torturing and babies
:04:15. > :04:21.are involved to bring a charge following a death because there is
:04:21. > :04:27.so much complex medical evidence. The police have confirmed that they
:04:27. > :04:31.first arrested Mark Sandland in connection with an incident at his
:04:31. > :04:35.home last November. Following that, the baby went to Kings College
:04:35. > :04:40.Hospital in London, but four days later she died. Mark Sandland has
:04:40. > :04:45.tonight been charged and will appear before magistrates tomorrow.
:04:45. > :04:49.We will have more on that story on our 10:25pm bulletin this evening.
:04:49. > :04:50.In a moment, peace at last for the 92—year—old Korean war veteran,
:04:50. > :05:02.honoured 50 years on. One of the South East's biggest
:05:02. > :05:04.water companies, Southern Water, which supplies around a million
:05:04. > :05:08.households, has seen the biggest rise in written complaints in the
:05:08. > :05:15.country. Customer complaints have increased by 77%, according to the
:05:15. > :05:18.Consumer Council for Water. In the last 12 months, the company received
:05:18. > :05:23.23,000 written complaints — up from 13,000 the year before. South East
:05:23. > :05:27.Water saw a reduction of a third, but the number of complaints it
:05:27. > :05:29.received is still twice the industry average. Our reporter Charlie Rose
:05:29. > :05:39.is live in Brighton for us now. In the case of Southern water, they
:05:39. > :05:43.have got a compulsory metering programme and they have encountered
:05:43. > :05:49.some details difficulties in that settling down. There is also an
:05:49. > :05:53.issue about the fact that they haven't had sufficient staff to deal
:05:53. > :05:59.with some of the complaints that have come their way.
:05:59. > :06:03.So, what were the chief complaints? Top of the list was billing and
:06:03. > :06:10.charges. Next came concerned water supplies. Finally, metering
:06:10. > :06:16.was also a big bugbear. The company says they are profoundly sorry.
:06:16. > :06:20.Clearly, our performance in terms of customer service last year was
:06:20. > :06:25.unacceptable and I apologise to customers for that. The main reason
:06:25. > :06:28.was because we failed to respond to their queries and questions on the
:06:28. > :06:31.phone, which resulted in them having to write and complain to us.
:06:31. > :06:38.Charlie, how have customers reacted to today's news?
:06:38. > :06:39.The customers we spoke to today, their response has not been
:06:39. > :06:44.particularly glowing. But when you compare Southern water's figure to
:06:44. > :06:49.the national figure, you get it different perspective. The number of
:06:49. > :06:54.written complaints to Southern water has increased by 77%, but the
:06:54. > :06:57.national figure, that is all the companies across England and Wales,
:06:57. > :07:02.the national figure shows complaints have actually fallen by 7.5%. I
:07:02. > :07:08.spoke to one customer today who runs a small business, and she has given
:07:08. > :07:13.me a response to the news. I have personally complained to them
:07:13. > :07:16.about the tariff I am on, and they have done nothing about it apart
:07:16. > :07:22.from passing the buck to Southeast water. If it is the case, why can't
:07:22. > :07:24.they talk to each other and do something about it for the customer?
:07:24. > :07:31.Businesses are struggling, especially small businesses, and we
:07:31. > :07:35.need their help. Elsewhere, Southeast water are
:07:35. > :07:39.celebrating the news that the number of written complaints they have
:07:39. > :07:43.received has gone down by 33%. They're in mind that there figure is
:07:43. > :07:49.still twice the national average. Elsewhere, Thames water's number of
:07:49. > :07:56.written complaints has gone down by 6.5%. But they are the only company,
:07:56. > :08:00.according to the Consumer Council for Water, to fall short of their
:08:00. > :08:04.targets to resolve 95% of complaints first time.
:08:04. > :08:07.The Consumer Council for Water has set out a clear warning today —
:08:07. > :08:10.companies who fail to listen to their customers and their complaints
:08:10. > :08:13.could face penalties, and new water price limits will be agreed next
:08:13. > :08:16.year. David Cameron has said the Conservatives must win the next
:08:16. > :08:19.election, to "finish the job" of mending the economy and creating a
:08:19. > :08:23."land of opportunity", telling the Tory party conference that he wanted
:08:23. > :08:28.to see everyone under 25 "earning or learning". Our political editor
:08:28. > :08:33.Louise Stewart is in Manchester at the conference. Louise, the Prime
:08:33. > :08:36.Minister also spoke about immigration — is that being pointed
:08:36. > :08:53.at those people in the south east who voted UKIP in the County Council
:08:53. > :08:58.elections? What was very interesting in this speech was he mentioned
:08:58. > :09:03.Labour 25 times. He did not mention UKIP, who have done pretty well in
:09:03. > :09:06.the south—east. He wants it to be a clear choice at the next election
:09:06. > :09:10.between the Conservatives and Labour, but as you rightly say, you
:09:10. > :09:14.did talk about immigration in his speech, and he also talked about
:09:14. > :09:18.helping people on the housing ladder, building more homes. These
:09:18. > :09:21.are topics that will resonate well in areas like Kent. We sent our
:09:21. > :09:27.political reporter to gauge reaction. We will finish the job we
:09:27. > :09:31.have started, and together we will build that land of opportunity. He
:09:31. > :09:35.got the standing ovation, but David Cameron was addressing more than
:09:35. > :09:39.just Tory delegates in the Manchester conference hall today. If
:09:39. > :09:44.made's election is anything to go by, we are in the heart of UKIP
:09:44. > :09:48.country, and disaffected Tory voters in places like Ramsgate weather once
:09:48. > :09:53.David Cameron needed to appeal to today. We came to see what people in
:09:53. > :09:57.here thought of it. UKIP took seven of the eight County
:09:57. > :10:00.Council seat in Thanet this year. Our interviewees, who had helpfully
:10:00. > :10:04.spent an hour this morning listening to the whole speech, have all voted
:10:04. > :10:09.Conservative in the past. It is all up in the air. He did not have much
:10:09. > :10:13.new to say today. I have heard a lot of it before. It is good that he
:10:13. > :10:17.supports hard—working families. A lot of my mates will appreciate
:10:17. > :10:22.that. It is good that he is trying to get people into new jobs. It is
:10:22. > :10:26.good to hear about green jobs, but is it enough? In a land of
:10:26. > :10:37.land of despair was Labour, but the land of hope is Tory. A message
:10:37. > :10:41.repeated, but did it stick us to mark he didn't focus much on the
:10:41. > :10:45.micro—business, the one—man band. He didn't say what his government would
:10:45. > :10:49.do for them. It was all, as long as you have got 50 employees or more.
:10:49. > :10:55.But what about the people who have got a good product how is he going
:10:55. > :11:01.to them? We must act on immigration directly, and we are. It is the main
:11:01. > :11:04.concern of most people who come in the cafe. If you ever talk to
:11:04. > :11:09.people, they all want to be out of the EU, and they all want
:11:09. > :11:13.immigration to be stopped. And he didn't say enough to convince you or
:11:13. > :11:17.any of your customers? No. I think down here, people will just vote
:11:17. > :11:21.UKIP. It is something David Cameron knows is a risk in places like
:11:21. > :11:35.Thanet, and something he will spend the next 18 months trying to avoid.
:11:35. > :11:38.So, what about Southeast MPs? We caught up with the Sussex MP Amber
:11:38. > :11:43.Road, who is also George Osborne's right—hand woman. She believes job
:11:43. > :11:49.creation schemes will help her goes in her constituency. The most
:11:49. > :11:55.important thing that the government can do is to set the right weather
:11:55. > :12:02.so that the Entre Naz can make the jobs. —— entrepreneurs. We need more
:12:02. > :12:06.jobs in Hastings. Unemployment is falling, but we need to build on
:12:06. > :12:09.that. Today we have had more impetus to try to do that. I think this was
:12:09. > :12:13.a steady as she goes conference to try to do that. I think this was
:12:13. > :12:19.speech from David Cameron. No great policy announcements. All over the
:12:19. > :12:23.fringes this week, there has been talked of the rise of UKIP. They
:12:23. > :12:28.have done very well in the south—east, and heeded not mention
:12:28. > :12:31.them once. He wants voters to say, if you want the economy fixed, vote
:12:31. > :12:36.Conservative. Otherwise Labour in by the back door. Is his message.
:12:36. > :12:39.The Energy Minister and Kent MP Michael Fallon says companies could
:12:39. > :12:42.drill dozens of test wells in England over the next couple of
:12:42. > :12:45.years, to see if sites are suitable for fracking. Recent exploratory
:12:45. > :12:50.work at a site in the West Sussex village of Balcombe has provoked
:12:50. > :12:57.angry protests. The controversial energy extraction process brakes up
:12:57. > :13:00.shale rock to free gas or oil. A whistle—blower, who reported
:13:00. > :13:03.failings at a Sussex care home where 19 people died in unexplained
:13:03. > :13:06.circumstances, was recalled to give additional evidence in court today.
:13:06. > :13:09.Lisa Martin, who was an administrator at Orchid View in
:13:09. > :13:15.Copthorne said she called the police to tell them that members of staff
:13:15. > :13:19.had been shredding documents. It prompted the the force to apply for
:13:19. > :13:26.a warrant to seize everything at the home.
:13:26. > :13:30.For the first time in its 900 years history, Canterbury Cathedral is to
:13:30. > :13:33.introduce a girls' choir. Around 20 girls aged between 12 and 16 will be
:13:33. > :13:38.selected from local secondary schools to form the first Canterbury
:13:38. > :13:41.Girl's voluntary choir. The first auditions will be held next month at
:13:41. > :13:45.the Cathedral and it's hoped the choir will start before the end of
:13:45. > :13:51.the year. Let's cross live to Canterbury Cathedral and our
:13:51. > :13:57.reporter Peter Whittlesea. No one can accuse the Church of
:13:57. > :14:01.England for acting quickly. It is more than 20 years since women were
:14:01. > :14:08.ordained, but here, the quiet remains a male domain. That is until
:14:08. > :14:11.now. A new girls choir will be set up by the end of the year, ending
:14:11. > :14:16.the history that has existed here ever since the theatre was built.
:14:16. > :14:21.Singing their way into the history books. These girls could swap the
:14:21. > :14:23.humble school hall for the home of the Anglican Church after Canterbury
:14:23. > :14:28.Cathedral and announced a volunteer girls choir will be set up. It will
:14:28. > :14:35.end a male tradition that has lasted a millennium. Any tiny steps set out
:14:35. > :14:39.on a road and you never know where the road is going. For equality
:14:39. > :14:44.purposes, that is good news? Yes, of course. To give girls that
:14:44. > :14:47.dimensional, to come and sing in this beautiful cathedral church has
:14:47. > :14:51.to be a very good thing, and it will be good for them and good for us,
:14:51. > :14:55.and good for the boys as well. What does it mean for the boys? Has
:14:55. > :15:01.ecclesiastical stained—glass ceiling beam Woking, heralding choral
:15:01. > :15:05.equality? Not quite. The girls choir will initially only thing a handful
:15:05. > :15:08.of times a day, giving the boys extra holiday, and they won't be
:15:08. > :15:13.mixed. But, would be choristers think this is an significant
:15:13. > :15:15.announcement. A lot of cathedrals around the country have done it now,
:15:15. > :15:21.and I think it is rigid Canterbury Cathedral, which is one
:15:21. > :15:26.of the main ones, has introduced a girls choir. I think it has been a
:15:26. > :15:31.bit sexist. Based on tradition originally, but it should have been
:15:31. > :15:34.changed earlier. It is a traditional things for boys to think. I don't
:15:34. > :15:38.think it is sexist in any way, but I just think it has been a tradition
:15:38. > :15:45.and it is time to break through that now. Rather than opening the
:15:45. > :15:49.floodgates to females, it is a tentative step. This is the
:15:49. > :15:55.cathedral's answer to Simon Cowell, who will be the all—important judge
:15:55. > :16:02.at next month's girls audition. A girl aged 12 or 13 has to tell me
:16:02. > :16:08.she has got musical experience, a good ear will stop we will ask quite
:16:08. > :16:11.a lot with a short rehearsal time. We also want a sparkle personality.
:16:11. > :16:17.A break in tradition when it comes to gender, but equality in musical
:16:17. > :16:21.ability. Many will say female choirs have
:16:21. > :16:25.sung here before, but this is the first official Canterbury Cathedral
:16:25. > :16:30.girls choir. The auditions start at the end of the next month. There are
:16:30. > :16:34.only 20 places, so it is expected to be hotly contested. Traditionalists
:16:34. > :16:37.will be pleased because there is no talk of amalgamating the girls and
:16:37. > :16:40.boys choirs. Our top story: The family of a woman
:16:40. > :16:45.who died from an ectopic after Maidstone Hospital sent her
:16:45. > :16:48.home twice with painkillers says a compensation deal of £400,000 can't
:16:48. > :16:51.ease the pain they feel. Rebecca Ben—Nishma collapsed in front of her
:16:51. > :16:57.teenage daughter in 2010. The NHS Trust has admitted
:16:57. > :17:05.liability. Also in tonight's programme: you
:17:05. > :17:11.will be using this Aston Martin with modifications. Pay attention please.
:17:11. > :17:19.Still under wraps dash the James Bond cars still unopened from 1965,
:17:19. > :17:22.now sold at auction for £7,000. And, after a cloudy day with some
:17:22. > :17:27.rain, there is a weather warning out for tomorrow with potentially local
:17:27. > :17:32.flooding after much heavy rain. Join me later in the programme for the
:17:32. > :17:35.full forecast. A Brighton based eye surgeon, who
:17:35. > :17:38.performs radical surgery to restore his patients' sight, is the only
:17:38. > :17:44.surgeon in Britain who performs a remarkable procedure known as
:17:44. > :17:47.Osteo—odonto—keratoprosthesis. Professor Christopher Liu constructs
:17:47. > :17:53.a new eye using a tiny plastic lens and one of the patient's own teeth.
:17:53. > :17:57.Professor Liu is now the world's leading expert in the procedure and
:17:57. > :18:11.has helped a number of patients to see again. For some people who are
:18:11. > :18:18.blind, there is a remarkable procedure which offers them the
:18:18. > :18:22.chance to see again. Remarkable inbreed. A bright eye surgeon has
:18:22. > :18:27.become renowned for restoring the site of people who have lost their
:18:27. > :18:32.vision, often for decades. He does it using one of their teeth. If you
:18:32. > :18:38.put a plastic cornea or directly onto their eye, it will be
:18:38. > :18:45.extruded as a foreign body. The magic of this technique is to frame
:18:45. > :18:52.it, tricksy I into accepting as its own. This is how the process works.
:18:52. > :18:54.The surgeon takes one of the patient's own teeth, shapes it
:18:54. > :18:58.The surgeon takes one of the create a tiny space for a plastic
:18:58. > :19:01.lens. The tooth is initially implanted in one eye. It softens and
:19:01. > :19:18.becomes accepted by the immune system. The front of the eye ——
:19:18. > :19:26.tooth becomes the lens began. I just cried. I gave my children a big hug
:19:26. > :19:36.and a kiss. Straight after the operation, people stared, more than
:19:36. > :19:41.anything. I was a bit nervous, a bit wary that people kept looking. Now
:19:41. > :19:46.it doesn't bother me. The professor will feature in a BBC documentary to
:19:46. > :19:50.be broadcast next week, while he himself remains unaware of just how
:19:50. > :19:52.remarkable his work is. So do come to you and get their site back? Yes,
:19:52. > :20:06.that is the case. 92—year—old Korean War veteran Billy
:20:06. > :20:09.Orr from Brighton has become the first person ever to receive the
:20:09. > :20:12.Peace Medal here in the UK, because his failing health meant he was
:20:12. > :20:15.unable travel to Korea to collect his commendation. UN forces fought
:20:15. > :20:19.alongside South Korean troops against North Korea and the Chinese
:20:19. > :20:24.between 1950 and 1953. Billy was captured in 1951 and held in a
:20:24. > :20:28.prison camp for three years. Over 1000 British servicemen died during
:20:28. > :20:37.the three—year long conflict. Chrissie Reidy went to meet the
:20:37. > :20:46.Sussex war hero. There they go! It was a bloody war
:20:46. > :20:49.between North and South Korea. With the support of China and the Soviet
:20:49. > :20:53.Union, the communist North invaded the south. It may have been more
:20:53. > :20:57.than 60 years ago, but for 92 D rolled veteran Billy Orr, who was
:20:57. > :21:14.blinded during the battle, it feels like yesterday. I lost a lot of good
:21:14. > :21:20.friends out there. I did. The public in the Republic of Korea now don't
:21:20. > :21:27.really appreciate all look after their graves. Billy was captured by
:21:27. > :21:32.the North Koreans and escaped by fooling the card. When the guard
:21:32. > :21:38.came in and open the door to count, or they could see was two things.
:21:38. > :21:48.They weren't my legs, they were two sticks. You escaped? I was
:21:48. > :21:53.recaptured. I was taken up to their court. I was told that I was a war
:21:53. > :21:57.criminal. As recognition of his bravery, he has finally received the
:21:57. > :22:06.peace medal. It is nice to have the medal. People have considered what
:22:06. > :22:09.we went through. He also fought in the Second World War, and the Greek
:22:09. > :22:13.Civil War. He is thrilled to have the peace medal, but says he was
:22:13. > :22:20.simply doing his duty. I was just being a soldier, dear. That is what
:22:20. > :22:24.it is all about, darling, just being a soldier. Football, and in last
:22:24. > :22:28.night's Championship games, both Brighton and Charlton were held to a
:22:28. > :22:32.1—1 draws. Both sides have been in poor form recently and have been
:22:32. > :22:36.sliding down the table, but at least the Addicks put a stop to their
:22:36. > :22:41.losing streak. How much would you pay for a toy car
:22:41. > :22:44.that you could never even take out of its box, never actually see?
:22:44. > :22:48.Well, an anonymous buyer today paid some £7000 for a pack of six
:22:48. > :22:51.original James Bond Aston Martin cars still sealed up in the
:22:51. > :22:55.cellophane put on at the Corgi toy factory back in 1965. They should
:22:55. > :23:02.have been sold at the time of the Bond film Goldfinger but were kept
:23:02. > :23:06.back by a salesman. They sparked a wave of international interest when
:23:06. > :23:14.sold by a Kent online auction house. Robin Gibson reports. It has
:23:14. > :23:22.elements of a James Bond plot. I is all over the planet watching a chain
:23:22. > :23:25.of screens, ready to strike, looking to acquire something no one has seen
:23:25. > :23:31.for real, but many would like to possess. We have got telephone bids
:23:31. > :23:35.from South Africa, interest from America, France, Germany, Italy, New
:23:35. > :23:41.Zealand will stop literally all over the world, people have registered to
:23:41. > :23:50.bid in our auction. In reality, what we are in a hotel near Maidstone.
:23:50. > :23:56.Basically, this is the James Bond Aston Martin done for Goldfinger.
:23:56. > :23:59.The toy itself is not overly unusual because 1 million were made. What
:23:59. > :24:03.makes it so fascinating is that it is still wrapped in the original
:24:03. > :24:04.wrapping, as it would have been sent to the toy shop for the retailer to
:24:04. > :24:50.them open and display. I am selling at £5,500. Telephone
:24:50. > :24:59.bed. With fees, the British buyer will pay around £7,000. A lot of
:24:59. > :25:03.money for six unopened boxes, likely to remain just that.
:25:03. > :25:07.I used to have one of those. I loved it. I lost the little man in the
:25:07. > :25:14.ejector seat, but it was still brilliant.
:25:14. > :25:18.Let's have a look at the weather. Today was cloudy, mostly dry, but
:25:18. > :25:22.some outbreaks of rain. We have a warning from The Met Office about
:25:22. > :25:27.heavy and torrential downpours tomorrow. We start the day dry, but
:25:27. > :25:38.heavy rain around with the risk of some localised flooding. Through
:25:38. > :25:41.tonight, we will stay dry, lots of cloud around with those easterly
:25:41. > :25:47.breezes, and temperatures only dropping to 12 or 13. Some places
:25:48. > :25:51.along the coastal held up at about 15 or 16 degrees. Tomorrow, we will
:25:51. > :26:01.start dry, but you can see warnings across the UK about the risk of
:26:01. > :26:10.heavy rain. It will certainly be a PC picture for tomorrow. Initially a
:26:10. > :26:18.cloudy, Tri—Star billy macro start. —— initially a cloudy, dry start. It
:26:18. > :26:22.will feel a good deal cooler. Into Friday, we have got some showers
:26:22. > :26:30.around, but high—pressure moving in for the weekend. Turning warm, dry
:26:30. > :26:30.and bright. Join us again at 10:25pm. Bye—bye.