:00:10. > :00:10.Today's main headlines in the South East:
:00:11. > :00:13.A doubling in the number of people using imposter passports
:00:14. > :00:14.to get illegal migrants into the UK.
:00:15. > :00:18.No place like home - why Bovis have been forced to put
:00:19. > :00:25.aside ?7 million to make good unfinished properties.
:00:26. > :00:40.And it was another cloudy and mild day. Gale force winds by Thursday.
:00:41. > :00:42.People smugglers are increasingly using imposter passports -
:00:43. > :00:48.real documents used fraudulently - to get illegal migrants into the UK.
:00:49. > :00:51.We've spoken exclusively to one criminal who was caught at Dover
:00:52. > :00:56.using a child's passport to get an adult into the country.
:00:57. > :00:58.Europe's border security agency says passport fraud
:00:59. > :01:07.Colin Campbell has this special investigation.
:01:08. > :01:16.He is a criminal who smuggled an adult from Dunkirk in France to
:01:17. > :01:30.Dover using a child's passport. The security breach happened early
:01:31. > :01:34.next, cluster. The passport was shown to both the British and French
:01:35. > :01:37.officials in Dunkirk. Were you surprised how easy it was to pass
:01:38. > :01:45.through the security checks in France?
:01:46. > :01:52.According to Europe's border control agency, document fraud is now a key
:01:53. > :01:56.criminal activity linked to the migration crisis. Within the EU,
:01:57. > :01:59.most people using fraudulent documents were detected on entry to
:02:00. > :02:05.the UK, mainly between France and England. The agency's most recent
:02:06. > :02:08.risk analysis this document fraud is a crime that will continue to
:02:09. > :02:15.represent a substantial threat to the security of the EU in 2017. The
:02:16. > :02:19.organisation which manages EU borders is particularly concerned
:02:20. > :02:24.about the fraudulent use of real passports. We are observing
:02:25. > :02:31.impostors, so the passport itself is a legitimate passport but a person,
:02:32. > :02:36.an impostor, is using it. Border officers have a really tough
:02:37. > :02:40.job. That is why we need to use the latest technology to help them,
:02:41. > :02:43.facial recognition, fingerprint recognition, biometrics like that
:02:44. > :02:47.can help keep our borders safe and secure.
:02:48. > :02:50.The home Office of the border force officers are killed, rigorously
:02:51. > :02:54.trained to prevent the use of fraudulent documents. They say they
:02:55. > :02:56.continue to invest in new technology to crack down on the crime.
:02:57. > :02:59.The family of a man from Sussex who was reported "missing presumed
:03:00. > :03:02.dead" while on holiday in Thailand say they are devastated
:03:03. > :03:04.after the authorities there revealed that a body has now been discovered.
:03:05. > :03:09.was last known to be on the popular tourist island of Koh Samui.
:03:10. > :03:11.The 38-year-old, who has a young daughter, told family
:03:12. > :03:15.he was going to a full moon party on a nearby island last Sunday -
:03:16. > :03:22.The train drivers union Aslef has been holding fresh talks
:03:23. > :03:25.with Southern Rail today in a bid to resolve the ongoing dispute over
:03:26. > :03:33.It comes as commuters prepare for another day of industrial action
:03:34. > :03:36.tomorrow by the RMT union, which represents guards,
:03:37. > :03:40.as they walk out for 24 hours from midnight.
:03:41. > :03:43.We're joined now from East Grinstead by our reporter Chrissie Reidy.
:03:44. > :03:46.Chrissie, commuters must be getting used to preparing for strike action?
:03:47. > :04:04.-- you could say that. Tomorrow, the RMT is staging the 29th strike days
:04:05. > :04:07.since this hole dispute began. Speaking to commuters here at East
:04:08. > :04:11.Grinstead this evening, ten or so months into this argument they told
:04:12. > :04:15.me they are tired, they are just weary.
:04:16. > :04:20.If there is a transport strike had to take the taxi to the two take the
:04:21. > :04:26.train from there. Really, is annoying. It has been really
:04:27. > :04:31.horrible. We had to drive into London 23 times maybe. People
:04:32. > :04:32.getting up to work and stuff in the morning, it has got to be right
:04:33. > :04:42.aggravation. So, the strike tomorrow comes after
:04:43. > :04:46.talks today between Aslef and Cupboard. Aslef remaining very
:04:47. > :04:50.tight-lipped as to how to day went. As regards tomorrow, Sutherland said
:04:51. > :04:55.to borrow is pointless but they will help to run 75% of their services.
:04:56. > :05:03.For commuters, it means further disruption. -- Sutherland.
:05:04. > :05:06.Tomorrow morning, BBC Sussex will be live on the picket line that RMT and
:05:07. > :05:07.speaking to commuters trying to make their way into work.
:05:08. > :05:09.One of Britain's biggest house-builders, Bovis Homes,
:05:10. > :05:11.who're based in Kent - have been forced to set aside
:05:12. > :05:13.?7 million for compensation to customers whose
:05:14. > :05:14.properties were substandard or unfinished.
:05:15. > :05:17.It follows a scheme to offer financial inducements to some
:05:18. > :05:20.to move into homes that weren't ready, just to hit sales targets.
:05:21. > :05:37.All of the windows, so the cells, nothing is sealed so a... And
:05:38. > :05:41.unsealed windows, wobbly banisters, wonky woodwork and missing tiles.
:05:42. > :05:45.Danny is one of many frustrated homeowners to join the storm of
:05:46. > :05:49.complaints against the company. He moved into his new house in June
:05:50. > :05:54.2015, but it says much of the building work had not been finished
:05:55. > :05:57.properly. My wife gave up her job because she could not stand the
:05:58. > :06:01.stress of working everyday and then trying to deal with the company,
:06:02. > :06:05.trying to call them up to fix the things that should have been done
:06:06. > :06:08.before we moved on. More than 1600 people have joined a Facebook group
:06:09. > :06:12.complaining about similar issues. Now the company has admitted its
:06:13. > :06:17.customer service standards have fallen significantly. The quality
:06:18. > :06:20.control checks are not in place within the building organisations to
:06:21. > :06:24.check for this kind of thing. It is a case of get the money in and deal
:06:25. > :06:28.with the problems later and it does not work and that has really come
:06:29. > :06:32.back to bite them. The company build nearly 4000 new homes last year. But
:06:33. > :06:36.after mounting complaints, they have had to set aside ?7 million to pay
:06:37. > :06:42.for repairs and compensation for customers. The company now says it
:06:43. > :06:45.will aim to build ten to 15% fewer homes this year and improve its
:06:46. > :06:48.quality assurance process. They have let everybody down that has been
:06:49. > :06:52.involved with this. Everybody on this housing estate that bought a
:06:53. > :06:59.bogus house has got a story to tell about how badly they have been
:07:00. > :07:01.treated by the company. -- bought a Bovis house. 'S this has all come
:07:02. > :07:09.years too late for Danny. They made this announcement is part
:07:10. > :07:13.of a warning that their overall profits fell last year. A ?57
:07:14. > :07:17.million fund is needed to cover the potential costs of repairing what
:07:18. > :07:22.they are describing as a small number of homes. -- VCD ?7 million
:07:23. > :07:25.fund. They are in touch with customers who have got in touch with
:07:26. > :07:30.them with specific issues. Industry experts say they do not think Bovis
:07:31. > :07:32.are the only big house-builders to be suffering such major customer
:07:33. > :07:35.service problems and they are expecting other companies to make
:07:36. > :07:36.similar announcement in future. Thank you.
:07:37. > :07:40.who lost more than ?7,000 in charity cash stolen by
:07:41. > :07:46.says she's absolutely gutted and feeling wretched.
:07:47. > :07:48.Reverend Lynda Hulcoop had picked up the money in US Dollars
:07:49. > :07:51.from a bureau de change at a supermarket in Hove
:07:52. > :07:56.The money was meant to help struggling families in Zimbabwe.
:07:57. > :08:09.This is Reverend Linda in the appeal court leaving Sainsbury's, and this
:08:10. > :08:13.is the moment the cash she is carrying is taken. A woman gets her
:08:14. > :08:17.hands into the carrier bag and steal thousands of pounds worth of
:08:18. > :08:21.dollars. These are some of the people the money was destined for,
:08:22. > :08:25.children in a poverty stricken township in Zimbabwe. It was being
:08:26. > :08:30.taken in cash as the banking system there is in crisis. The reverend was
:08:31. > :08:36.due to leave for the country just a couple of days later. I felt
:08:37. > :08:39.absolutely gutted. All sorts of the motion go through, I think the most
:08:40. > :08:44.difficult one was because it was not my personal money, it was charitable
:08:45. > :08:48.money and that a large sum of money, and I thought goodness, you know,
:08:49. > :08:53.this is terrible. I am going into days, so you have got all the trauma
:08:54. > :08:58.of what do I do? Do I go? Do I not? What can I do? On the police! I feel
:08:59. > :09:03.wretched inside. The money was raised by volunteers here at the
:09:04. > :09:07.church, it was donated from around the country. I think everybody was
:09:08. > :09:13.very shocked. The whole church was shot. Mine main thought is why did
:09:14. > :09:19.they need it? What is their lifestyle? It is for children abroad
:09:20. > :09:24.in Zimbabwe, and for that to happen it is very callous, I think. The
:09:25. > :09:29.charity has had to borrow the money to take to Zimbabwe. It goes towards
:09:30. > :09:33.supporting schools, medical services and even growing crops for some of
:09:34. > :09:38.the poorest communities. Police want to find two women captured on CCTV
:09:39. > :09:43.following the reverend after she collected the cash. They are asking
:09:44. > :09:47.anybody who recognises them to come forward. There has been some good
:09:48. > :09:49.news in this case. Already, the donations are coming in to repay the
:09:50. > :10:02.money. Let's have a look at the weather.
:10:03. > :10:05.Yes, a far cry from the highs of a team we saw on Monday. Strong Doris
:10:06. > :10:11.as the head through the day on Thursday. Earlier today, a good deal
:10:12. > :10:15.of cloud cover and, again, very mild. Temperatures reaching highs of
:10:16. > :10:18.15 degrees. It stays mild tour tonight. Again, going to be cloudy
:10:19. > :10:22.and at times I will be patchy drizzle. The winds are going to be
:10:23. > :10:28.picking up from a westerly direction and again, very mild. Overnight lows
:10:29. > :10:31.of nine or 10 degrees. Mild as they start their day. It is going to be
:10:32. > :10:36.breezy. We have got a weakening weather front around Seoul during
:10:37. > :10:42.the afternoon tomorrow particularly, some rain around and mild for a time
:10:43. > :10:46.of year. Highs of around 1112 degrees. Waiting in the wings for
:10:47. > :10:50.Wednesday ended her estate is strong Doris. We have not got warnings
:10:51. > :10:55.about four hours at the moment. Potentially gusts of up to 50 mph.
:10:56. > :10:59.Again it, it is going to be relatively mild and to Thursday.
:11:00. > :11:01.Very wet and windy for Thursday at self. Here is the outlook for us and
:11:02. > :11:05.the national for guest. the day, particularly up towards the
:11:06. > :11:08.evening rush hour. It calms down on the Outlook toward the end of the
:11:09. > :11:09.week and then milder again from the wheel them. More on storm Doris now
:11:10. > :11:12.with Matt Taylor.