:00:00. > 3:59:59Arsenal in Europe. Natalie thank you very much again at the Emirates
:00:00. > :00:11.From threats to kill to racist and Stadium.
:00:12. > :00:16.From threats to kill to racist and sexist insults, the abuse call
:00:17. > :00:19.claims the law should change to claims the law should change to
:00:20. > :00:24.protect them. Afraid to go back on a train cash
:00:25. > :00:31.the couple attacked for being gay. And, tackling the shortage of
:00:32. > :00:32.spaces. Plans to build five new multistorey car parks at Oxford's
:00:33. > :00:35.hospitals. There are claims the law
:00:36. > :00:37.needs to be changed A BBC investigation has revealed
:00:38. > :00:42.the extent of the abuse they're being subjected to by members
:00:43. > :00:45.of the public. Call handlers working
:00:46. > :00:47.for South Central ambulance service have received threats to kill,
:00:48. > :00:50.as well as racist and sexist abuse. David Lumb's been to the service's
:00:51. > :00:53.main control room, and has There's nothing allocated as of yet
:00:54. > :01:00.because we are very busy... What do you mean there's nothing
:01:01. > :01:02.allocated as of yet? Just tell me and I'll
:01:03. > :01:04.take her to hospital myself Just a normal shift for 999
:01:05. > :01:08.call taker Josie Wass. The 22-year-old's been doing the job
:01:09. > :01:12.about a year and says she's I've been called the B word,
:01:13. > :01:22.I've been told to F off. Sometimes sexist, "You're just
:01:23. > :01:27.a woman, I want to talk to a man." You just sit there, listening to it,
:01:28. > :01:33.feeling like the smallest person in the world,
:01:34. > :01:40.just trying to do your job. The staff in this control room take
:01:41. > :01:44.more than 1,000 999 calls a day from across Oxfordshire,
:01:45. > :01:48.Hampshire, Berkshire I don't BLEEP care about
:01:49. > :01:53.other people, I just I understand it's upsetting,
:01:54. > :02:00.but I'm only trying to help you. Figures obtained by the BBC show
:02:01. > :02:03.call takers in England, Wales and Scotland logged hundreds
:02:04. > :02:09.of abusive calls in three years. The workplace should be a safe
:02:10. > :02:12.environment for anybody, you should not have to put up
:02:13. > :02:15.with anyone talking Currently, abuse is covered under
:02:16. > :02:23.the wider Communications Act 2003 and the Protection
:02:24. > :02:27.from Harassment Act 1997. Both carry a maximum
:02:28. > :02:29.penalty of six months. But the union Unison
:02:30. > :02:31.says it's not enough. It wants harsher sentences to deter
:02:32. > :02:34.offenders and more requirements The government needs to look
:02:35. > :02:40.at the law surrounding prosecuting people that have threatened
:02:41. > :02:43.and threats of violence. I don't think the law
:02:44. > :02:45.in itself is enough. It will send out a strong message
:02:46. > :02:51.to people that we take ambulance and NHS staff health and safety
:02:52. > :02:53.seriously, and that A Government spokesman said
:02:54. > :02:59.sufficient laws were already For now, it seems, abusive calls
:03:00. > :03:18.will remain something that Josie A man is being questioned
:03:19. > :03:26.on suspicion of murder following the death of a woman
:03:27. > :03:28.in Ludgershall near Aylesbury. Samantha Blake-Mizen's body
:03:29. > :03:30.was found in a house A post mortem examination
:03:31. > :03:34.has revealed she died The singer George Michael
:03:35. > :03:41.died of natural causes, The star was found dead
:03:42. > :03:45.at his home in Goring in South Oxfordshire on Christmas
:03:46. > :03:46.Day. The coroner concluded that he had
:03:47. > :03:49.heart disease and a fatty liver, and that an inquest
:03:50. > :03:54.was not required. A gay couple who were beaten up
:03:55. > :03:57.by a gang of men on a train from Reading say they're now afraid
:03:58. > :04:00.to travel by rail. It happened on Valentine's Day, with
:04:01. > :04:02.horrified passengers calling police. Images have now been released
:04:03. > :04:11.of the men police want to speak to. You had bruising around
:04:12. > :04:27.your eyes and your head. This couple had fallen asleep
:04:28. > :04:32.on a train home on Valentine's Day. They were set upon
:04:33. > :04:36.by a group of men. One guy woke me up and
:04:37. > :04:40.said something nasty. I think they didn't
:04:41. > :04:49.like me lying on him. I think that is what
:04:50. > :04:55.caused the issue. Police have released these images
:04:56. > :05:00.of four men they want to speak to. Police say this was
:05:01. > :05:06.a prolonged and nasty attack. The victims believe
:05:07. > :05:11.it was motivated by homophobia. The police say hate crime
:05:12. > :05:32.will not be tolerated. I am just a bit scared to go on the
:05:33. > :05:37.evening train. You know, I look at where I am sitting, who is coming
:05:38. > :05:40.in. I am glad police have got those images because it makes people aware
:05:41. > :05:44.of what they look like in case they see them, contact the police.
:05:45. > :05:47.Plans to build five multi storey car-parks at hospitals in Oxford
:05:48. > :05:51.Patients and visitors often face long waits to get a space.
:05:52. > :05:53.The plans have been revealed amidst discussions about radical changes
:05:54. > :05:57.Our political reporter Bethan Phillips sent this report.
:05:58. > :06:00.Today was a chance for councillors and campaigners to put
:06:01. > :06:03.their concerns to health bosses about plans to save ?200 million
:06:04. > :06:08.One of the main worries to come up was parking.
:06:09. > :06:12.The plans include centralising some services in Oxford,
:06:13. > :06:15.including making a so-called downgrade of the maternity unit
:06:16. > :06:20.at Banbury's Horton hospital permanent, meaning women with higher
:06:21. > :06:22.risk pregnancies will have to come to the John Radcliffe.
:06:23. > :06:25.And that's with huge pressure on parking there already,
:06:26. > :06:29.with some patients missing appointments because they simply
:06:30. > :06:36.Today, the chief executive of Oxford University Hospitals,
:06:37. > :06:39.Dr Bruno Holthof addressed those concerns, saying they want to treat
:06:40. > :06:41.more patients at home, and offer more outpatient
:06:42. > :06:48.He said the trust was also set to put
:06:49. > :06:51.planning applications in for five multi-storey car parks in Oxford -
:06:52. > :06:54.two at the John Radcliffe, two at the Churchill and one
:06:55. > :06:58.That will be a relief for many patients who have struggled
:06:59. > :07:04.But it's unlikely to set the minds of campaigners at ease,
:07:05. > :07:06.who have much wider concerns about the plans,
:07:07. > :07:09.saying overall it will mean cuts and closures.
:07:10. > :07:12.One Labour councillor said today there simply wasn't a safe way
:07:13. > :07:16.to make ?200 million worth of savings from the health
:07:17. > :07:36.And that was a sentiment echoed by protesters.
:07:37. > :07:38.In Oxfordshire it's based on taking out ?200 million
:07:39. > :07:43.We all know that things are very pressured right now.
:07:44. > :07:45.People are on trolleys, we don't have enough hospital beds,
:07:46. > :07:49.What happens when 20% of that is taken out?
:07:50. > :07:52.The clinical commissioning group, which is the organisation behind
:07:53. > :07:55.this plan, insist it will mean better, joined-up services.
:07:56. > :07:56.Today, councillors decided they needed another meeting
:07:57. > :07:59.to question health bosses about the plan.
:08:00. > :08:02.If their concerns aren't addressed the plan could be referred
:08:03. > :08:09.An activity centre in Buckinghamshire, which has helped
:08:10. > :08:11.thousands of disabled children, has expanded.
:08:12. > :08:13.Thomley, in Worminghall, also supports parents and carers.
:08:14. > :08:16.A new pavilion will mean more performances to
:08:17. > :08:22.Watching them being drawn is a real treat.
:08:23. > :08:27.There is always something that you can find a way
:08:28. > :08:35.You draw a dinosaur, whatever it might be, there is a way.
:08:36. > :08:38.Thomley was set up 15 years ago by a group of parents whose
:08:39. > :08:47.Children and teenagers from all over the country now come here.
:08:48. > :08:49.You get some children that have noticeable issues,
:08:50. > :08:53.some that have clearly got a huge range of disabilities.
:08:54. > :08:57.For example, they might be in a wheelchair full-time.
:08:58. > :09:00.It is actually really beneficial for all the children that come
:09:01. > :09:04.here to learn about different types of abilities.
:09:05. > :09:07.Thomley is firmly established at a nine-acre site in Worminghall.
:09:08. > :09:13.Visitors can get a bite to eat and enjoy all
:09:14. > :09:19.What we planned to use it for is putting on film shows,
:09:20. > :09:21.little theatre events, training events, all sorts
:09:22. > :09:26.Keeping Thomley going is a challenge.
:09:27. > :09:30.There's no government funding, and it costs more
:09:31. > :09:34.The good news is, visitor numbers have shot up 80%
:09:35. > :09:44.The weather forecast is next with Sarah Farmer.
:09:45. > :09:58.Hello, good evening. With outbreaks of rain through the course of the
:09:59. > :10:01.night, drizzle at first, but we will see some heavier pulses arriving
:10:02. > :10:05.through the overnight period. There will be some breaks in that wet
:10:06. > :10:10.weather, but it will tend to come and go. Temperatures down to six or
:10:11. > :10:17.seven, but starting to climb as we had towards dawn. By Wednesday
:10:18. > :10:20.morning, it looks like we will be at nine or 10 degrees. Further
:10:21. > :10:24.outbreaks of rain through the day, gradually easing as we enter the
:10:25. > :10:30.afternoon, and there may be some brightness, but it will be limited
:10:31. > :10:34.with temperatures up to 11 Celsius. Looking ahead, a quieter day in
:10:35. > :10:38.store for Thursday. We will see some brightness, but a fair amount of
:10:39. > :10:44.cloud at times through the course of the day. Generally, a dryer day on
:10:45. > :10:52.Thursday and we stick with that cloud in that tell end of the week.
:10:53. > :10:58.Through Wednesday, outbreaks of rain, and there will be one or two
:10:59. > :11:02.dryer into. If brightness at times. Cloudy skies on Thursday, but we may
:11:03. > :11:03.see some sunshine here and there, and cloudy for Friday.
:11:04. > :11:10.rain on Saturday. The national picture now from Nick Miller.
:11:11. > :11:15.It looks like next week high pressure will become a player again
:11:16. > :11:19.in our weather, settling things down for some of us for a time but until
:11:20. > :11:23.then it is low-pressure, rain moving across the UK overnight but not wet
:11:24. > :11:27.all the time. Many of us at a fine day today, this was at you from West
:11:28. > :11:30.Yorkshire and Yorkshire and northern England and Northern Ireland will
:11:31. > :11:34.farewell tomorrow, after this frontal system has pushed on through
:11:35. > :11:36.the UK with rain.