20/04/2012

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:00:17. > :00:27.An apology to the thousands of people in Cornwall who have not

:00:27. > :00:31.

:00:31. > :00:33.have their rubbish collected. sincerely apologise.

:00:33. > :00:35.Good evening and welcome to Spotlight.

:00:35. > :00:41.Cornwall Council and Cory Environmental say they are trying

:00:41. > :00:50.to sort out the situation. And as Torbay pulls out of major Vidal

:00:50. > :00:52.merlot -- redevelopment plans, under the scheme goes ahead.

:00:52. > :00:55.The people responsible for rubbish collection in Cornwall have said

:00:55. > :01:01.sorry to the thousands of residents who have not had their waste

:01:01. > :01:04.collected. Cornwall Council and Cory Environmental said they were

:01:04. > :01:06.working hard to rectify the situation, but admitted they had

:01:06. > :01:09.been expecting teething problems. Since a new system was introduced

:01:09. > :01:12.on April 1st there have been thousands of missed collections.

:01:12. > :01:16.38,000 people have called a helpline. The council says these

:01:16. > :01:19.include a variety of queries, not just missed collections. Spotlight

:01:19. > :01:22.has been contacted by dozens of angry householders, some who had

:01:22. > :01:31.not had their rubbish picked up since the end of March. Today they

:01:31. > :01:39.were offered this apology. Apologies to any people who have

:01:39. > :01:43.had frustration getting through to the call-centre or have had missed

:01:43. > :01:49.collections. We are working extremely hard to rectify the

:01:49. > :01:55.problems. One it do you say to the people you have let down? -- What

:01:55. > :02:00.do you say to the people you have let down? I sincerely apologise.

:02:00. > :02:04.What is being done now to rectify it? We are putting additional

:02:04. > :02:09.resources in where these problems have been experienced, both in

:02:09. > :02:15.terms of vehicles and operatives. As soon as we are made aware of

:02:15. > :02:19.issues we are acting on them. Previously there was a system in

:02:19. > :02:28.place where everyone's rubbish was picked up every week. Where did it

:02:28. > :02:32.go wrong? It was a problem with a mix of contracts. We wanted to

:02:32. > :02:35.provide the same service for residents across Cornwall. We have

:02:35. > :02:40.looked at how we have performed for recycling and we have chosen a

:02:40. > :02:44.system that we believe will give us the best recycling performance. We

:02:44. > :02:48.felt it was important to have a consistent service and one that

:02:48. > :02:54.would take us forward environmentally. But it is not

:02:55. > :03:01.delivering. People are becoming more and more frustrated so you are

:03:01. > :03:05.not improving recycling rates. are working through these problems.

:03:05. > :03:09.We expect the service to improve and for the satisfaction of the

:03:09. > :03:14.service to be very high in future. Please bear with us while we get

:03:14. > :03:19.through these problems. As a council you have had to put on

:03:19. > :03:22.extra staff in your call centres. Will you be getting back any money

:03:22. > :03:29.from Cory Environmental for their failure to deliver on the contract?

:03:29. > :03:34.Are we will not be pursuing Cory Environmental at the time. -- we

:03:34. > :03:40.will not be pursuing Cory Environmental at this time. People

:03:40. > :03:45.are getting e-mails saying that there was Amis Collection and then

:03:45. > :03:50.they hear a report saying it will be collected in two days. -- there

:03:50. > :03:58.was a missed collection. Why is this the case? We are working very

:03:58. > :04:05.hard to react to these must collections. -- to be some missed

:04:05. > :04:09.collections. We are endeavouring to react as quickly as we can. Of the

:04:09. > :04:17.volume of the calls coming into the call centre initially were making

:04:17. > :04:22.it very hard -- was making it hard for us to react in a timely manner.

:04:22. > :04:25.Have you apologised to your staff, he wore I understand have a face to

:04:25. > :04:30.verbal abuse from frustrated members of the public? What will

:04:30. > :04:35.you say to them? You have led them down as well, haven't you?

:04:35. > :04:40.apologise to any members of our staff who have faced abuse. When

:04:40. > :04:45.you are transferring over 500 staff it is very difficult to be in any

:04:45. > :04:52.one place at one time. It is unacceptable behaviour and we will

:04:52. > :04:55.react to that accordingly. Thank you for joining us.

:04:55. > :04:59.You can see a longer interview with Councillor Julian German and Nigel

:04:59. > :05:02.Carr from Cory Environmental on our Facebook page. You don't need to

:05:02. > :05:04.have a Facebook account to view it, just go to

:05:04. > :05:13.facebook.com/bbcspotlight. Thanks for all your emails and tweets on

:05:13. > :05:16.the subject. A burglary task force is being set

:05:16. > :05:19.up by Devon and Cornwall Police after latest figures showed the

:05:19. > :05:22.region has the second highest rise in crime in the country. The police

:05:22. > :05:25.say the region remains a low crime area, and public confidence in the

:05:25. > :05:28.force is one of the highest in the country. But over the past

:05:28. > :05:31.financial year, the number of domestic burglaries and robberies

:05:31. > :05:34.both went up by 20 %. The Police Federation says with up to 700

:05:34. > :05:44.police officers leaving the force, it's inevitable that services will

:05:44. > :05:45.

:05:45. > :05:51.be affected. They broke in on this door here.

:05:51. > :05:57.They cut off the loch and the brackets and that gain them entry

:05:57. > :06:02.to the building. Last November, this mechanic lost �13,000 worth of

:06:02. > :06:07.equipment. The insurance company did not pay out. It is

:06:07. > :06:14.heartbreaking, really. He worked all these years to accumulate your

:06:14. > :06:22.equipment that you do with your job and then in one evening it is all

:06:22. > :06:25.gone. 10 years of work gone in an instant, really. The latest figures

:06:25. > :06:31.from Devon and Cornwall Police for the past 12 months show that

:06:31. > :06:36.overall crime is up 6.4 %. Domestic burglary is up 20 % and robberies

:06:36. > :06:41.are also up by 20 %. Some people believe it is the perception that

:06:41. > :06:47.is forcing up crime. Crime goes in cycles along with the economic

:06:48. > :06:53.climate. But it cannot be disregarded. Up to 700 police

:06:53. > :06:58.officers have will be going into Cornwall and it will have an impact.

:06:58. > :07:02.The police say the increase brings us back to the crime levels of 2010.

:07:02. > :07:08.We believe it may well be due to the economic downturn and people

:07:08. > :07:15.struggling to find jobs, however we are taking a larger number of

:07:15. > :07:18.measures to make sure that we can prevent crime from happening in the

:07:18. > :07:23.first place. Devon and Cornwall is such a safer place to live in the

:07:23. > :07:30.country that people are not good at securing their properties before

:07:30. > :07:34.they go to work. The mechanic says he will wait to see the response.

:07:34. > :07:38.It seems that they are more interested in traffic things than

:07:38. > :07:42.catching criminals. He said that the police closed his case after

:07:42. > :07:50.just one month. Our Political Editor Martyn Oates

:07:50. > :07:56.is here. There is a suggestion from the Police Federation that the cuts

:07:56. > :08:03.could have something to do with this. It would be difficult to say

:08:03. > :08:06.that either way. Let's face it, we have had a lot of money in the

:08:06. > :08:11.kitty and the good times with ministers promising us more bobbies

:08:11. > :08:21.on the beat because it would make us safer. Now, to be taking away

:08:21. > :08:29.hundreds of officers, bat -- that does not bode very well. Many

:08:29. > :08:33.officers have jobs at risk at the moment. There is an element of told

:08:33. > :08:40.you so. I tried to get a hold of the police federation today to ask

:08:40. > :08:46.him about these figures and if that the cuts had anything to do with it.

:08:46. > :08:50.I could not get a hold of him. The Police Federation want and Eva --

:08:50. > :08:55.even bigger increase in council tax. By the time next year's council tax

:08:55. > :09:00.is that there will be a huge difference in how the force is run.

:09:00. > :09:05.A huge difference. New police but it will be set and new police

:09:05. > :09:11.priorities will be said. Also, according to the Policing Minister,

:09:11. > :09:19.there will be an initiative to drive down crime. I know that

:09:19. > :09:29.you'll be discussing this on Sunday. A Yes, this time next week -- yes,

:09:29. > :09:29.

:09:30. > :09:38.on Sunday at the slightly later time off to a court pm. -- time of

:09:38. > :09:42.2:00pm on BBC One. Torbay Council is pulling out of

:09:42. > :09:44.plans which would see it team up with a private developer to carry

:09:44. > :09:46.out major regeneration projects potentially creating thousands of

:09:46. > :09:49.jobs. The council is blaming current economic conditions and a

:09:49. > :09:52.change in the character of the bid. Our South Devon reporter has been

:09:52. > :09:56.following developments. Traders believe it that the day needs a

:09:56. > :10:01.left, but plans were axed. It will bring a lot more attraction to the

:10:01. > :10:06.area for the people of Torbay and Paignton. It is a bit of a

:10:06. > :10:11.disappointment. In 2008, the then mayor had controversial plans, and

:10:11. > :10:15.was working with councillors. Gordon Oliver took over last year

:10:15. > :10:21.and was trying to press ahead with the revised plans. In October just

:10:21. > :10:28.gone, the councils tried to keep it going with a secondary bidding, but

:10:28. > :10:33.the economic climate has changed. It was a tragedy to lose, it was up

:10:33. > :10:38.there with losing the American colonies. I think what they will

:10:38. > :10:42.regret the chance they are missing out now, the �400 million of

:10:42. > :10:46.investment. Now the council is hoping it can keep some of the

:10:46. > :10:50.projects going with individual developers. The reason it can be

:10:50. > :10:54.good for individual developers to work with a council is because the

:10:54. > :10:58.developer can say that they will have one piece of land that will

:10:58. > :11:02.make money as long as there is one area that is developed that is not

:11:02. > :11:05.so lucrative. It means that the council debts but developments and

:11:05. > :11:08.the developer makes their money on the lucrative land. The problem

:11:08. > :11:13.with working with lots of individual developers is that it

:11:13. > :11:17.means that the developer -- developers all want this one and

:11:17. > :11:21.then perhaps this one does not get built. The council says they have

:11:21. > :11:29.new opportunities for at the South Devon road being built. The mayor

:11:29. > :11:31.did not wish to be interviewed. In Dorset the next phase of a �100

:11:31. > :11:33.million redevelopment for Dorchester has been given the green

:11:33. > :11:36.light. Brewery Square is a huge urban regeneration project which

:11:36. > :11:39.its developers say will create hundreds of jobs and a cultural

:11:39. > :11:45.quarter for Dorset's County Town. John Henderson has been to check

:11:45. > :11:53.its progress. In the heart a protester, one of

:11:53. > :11:57.the region's biggest regeneration projects. -- in the heart of the

:11:57. > :12:03.Dorchester. 300 workers are building a cultural centre with

:12:03. > :12:07.restaurants and a cinema, not to mention homes and hotels. Even the

:12:07. > :12:12.country's first solar-powered a railway station. This model is

:12:12. > :12:16.designed so that people can get a much easier street-level view of

:12:16. > :12:21.the completed project. You can get a very good street-level view from

:12:21. > :12:27.here, looking towards the hotel and the fountains, and what will be the

:12:27. > :12:32.main square of the town, Brewery Square itself. It is all going up

:12:32. > :12:42.around the old broadcaster Barry side. There will be a fountain here

:12:42. > :12:43.

:12:43. > :12:47.in the middle. -- Dorchester a Barry. This will be a clock. The

:12:47. > :12:52.project has been kept on track despite the recent credit crunch

:12:52. > :12:57.and recession, and it should bring jobs. When the project is finished

:12:57. > :13:04.that we are building, it will actually employ about 675 new

:13:04. > :13:10.people. It is a much more intense and its employment than it was when

:13:10. > :13:18.it was being used industrially. is hoped that this will be the new

:13:18. > :13:22.heart and soul of the Dorchester. The -- new heart and soul of the

:13:22. > :13:27.Dorchester. It is a crucial weekend for two of

:13:27. > :13:30.our sports teams for very different reasons. Exeter City are battling

:13:31. > :13:34.relegation. But Exeter Chiefs are pushing for a Premiership play off

:13:34. > :13:36.place. All the sport coming up. And find out how this boat is playing

:13:36. > :13:39.its part in Cornwall's cultural celebration of the Olympics.

:13:39. > :13:41.A group of volunteers who grow organic vegetables to supply a

:13:42. > :13:45.Cornish village are fighting to keep their community farm. Bosavern

:13:45. > :13:48.Community Farm at St Just is run on farm land owned by Cornwall Council,

:13:49. > :13:56.who want to sell it. The charity running it are now trying to raise

:13:56. > :14:00.the money to buy it. Three times a day, volunteers from

:14:00. > :14:05.this community farm collect eggs from a flock of 200 chickens. In

:14:06. > :14:11.the next field, others prepare new beds for planting runner beans.

:14:11. > :14:17.Cull of the organic produce is sold locally. -- all of the organic

:14:18. > :14:24.produce. Not only do you get great and wonderful home-grown organic

:14:24. > :14:28.food, you also get a strong sense of community here. The Community

:14:28. > :14:32.farm is leased from Cornwall council. The council has more than

:14:32. > :14:38.100 farms across the county. They have owned them since World War One,

:14:38. > :14:45.when debris used for training in areas for soldiers -- when they

:14:45. > :14:50.were used for training areas for soldiers. The FA has -- charity has

:14:50. > :14:54.been praised for how it has helped to keep the charm of -- Farm

:14:54. > :14:58.running. But now there are fears that it could be sold off

:14:58. > :15:05.altogether. The council says that money from selling the small farms

:15:05. > :15:12.will be spent modernising the remaining farms. We are not asset

:15:12. > :15:16.stripping in any way shape or form. We are looking out for the benefit

:15:16. > :15:24.of the wider Cornish economy. charity which runs the farm are

:15:24. > :15:28.trying to find the money to buy the farm their selves. -- themselves.

:15:29. > :15:33.They have applied for lottery funding. It is such a big community.

:15:33. > :15:41.People enjoy themselves and produce food for the local people. Everyone

:15:41. > :15:45.comes and helps. It is feared that is produced within a mile off St

:15:45. > :15:53.Just. Meanwhile, these volunteers are hoping they will still be here

:15:53. > :15:56.in the summer to harvest the fruits of their labour.

:15:56. > :16:01.Time for the sport, and Exeter Chiefs just can't keep out of the

:16:01. > :16:06.headlines, can they? No, just like you two!

:16:06. > :16:08.It is a big weekend for Exeter Chiefs. They could follow up their

:16:08. > :16:11.presence in next season's European Cup by storming into the

:16:11. > :16:14.Premiership play offs. And it is a special occasion for three of their

:16:14. > :16:20.players who, between them, will clock up more than 550 appearances

:16:20. > :16:25.in Chiefs' colours. It is not very often a professional club can boast

:16:25. > :16:29.this kind of service. The cheats can shout their personal records

:16:29. > :16:35.from the rooftops, and it goes hand-in-hand with what they have

:16:35. > :16:45.achieved in the past. Ricky Baxter has used up his head brother, the

:16:45. > :16:46.

:16:46. > :16:51.head coach. To reach 350, it is a proud moment for me. What did your

:16:51. > :16:56.brother say? Well done. Congratulations. He decided to make

:16:56. > :17:00.something of it and the players got their league appearance and

:17:00. > :17:05.deserved to be honoured in some way for playing a significant part in

:17:05. > :17:11.the club's history. That was four years ago and I am delighted to

:17:11. > :17:19.finally get my name up on that board. It is a real good

:17:19. > :17:24.achievement. Hopefully I can catch Richie up now. Who knows? It is a

:17:24. > :17:29.sold-out crowd -- it was a sold-out crowd on Wednesday. The runners up

:17:29. > :17:34.were Northampton. The winners will be set up for a place in the play-

:17:34. > :17:44.offs. The Cornish pirates will lead to a place in the semi- finals

:17:44. > :17:45.

:17:45. > :17:49.after their final tomorrow. They will probably meet Bristol.

:17:49. > :17:57.Plymouth Albion wind up their season with a complete peace of

:17:57. > :18:00.mind against Moseley, where neither side can be relegated.

:18:00. > :18:03.Anything less than a win against their relegation rivals Walsall at

:18:03. > :18:07.St James' Park will see Exeter City condemned to League Two football

:18:07. > :18:10.next season. City are eight points adrift of the safety line, but with

:18:10. > :18:13.only three games to play. The teams they are trying to catch are

:18:13. > :18:16.Walsall and Leyton Orient, who face Yeovil Town in London. The Glovers

:18:16. > :18:24.could do Exeter a favour, but it's likely that Paul Tisdale's team

:18:24. > :18:29.will go down. Whether it is this year or next year, add some point,

:18:29. > :18:39.I suppose we have to get back to a level and to a leak that we are

:18:39. > :18:41.

:18:41. > :18:43.economically sound. That will be lead to. -- that will be League Two.

:18:43. > :18:46.Torquay United have been ousted from the League Two promotion

:18:46. > :18:49.positions by Crawley Town and have to produce the goods at AFC

:18:49. > :18:52.Wimbledon tomorrow. United are now fourth and have to keep on the

:18:52. > :18:56.coattails of the teams above them. Plymouth Argyle look safe enough,

:18:56. > :18:59.but can't let the sides below them close in as the Pilgrims try to

:18:59. > :19:01.beat Oxford at Home Park. A South West yachtsman is gearing

:19:01. > :19:04.up for a transatlantic challenge. 22-year-old Sam Goodchild is

:19:04. > :19:07.preparing to compete in the Transat AG2R race from France to the

:19:07. > :19:10.Caribbean. It is a gruelling double-handed,

:19:10. > :19:13.4000 mile race. Sam, who's based in Cornwall, and his co-skipper Nick

:19:13. > :19:15.Cherry will be the youngest sailors in the world class fleet and the

:19:15. > :19:25.only British competitors. The race starts in Concarneau in Brittany

:19:25. > :19:30.

:19:30. > :19:35.It is the first time we have done this race and I am one of the few

:19:35. > :19:39.English guys to do it. It is quite exciting and I am excited to get

:19:39. > :19:42.out there and be competitive against some of the top guys in the

:19:42. > :19:45.sport. In speedway, Plymouth Devils go for

:19:45. > :19:49.their first win of the season against Leicester in the Premier

:19:49. > :19:52.League Cup at the St Boniface Arena tonight. 7:30 the start and the

:19:52. > :19:59.South West schoolboy motocross club race this Sunday at the Phoenix

:19:59. > :20:07.Moto Park, formerly Whiteway Barton, in Kingsteignton. Have a good time.

:20:07. > :20:10.Enjoy your sport. That is it for me. The countdown continues.

:20:10. > :20:13.In four weeks time the Olympic flame will arrive in the South West,

:20:13. > :20:16.signalling the start of the official build up to the London

:20:16. > :20:18.2012 Olympics. The Games are not just a sporting showcase. A whole

:20:18. > :20:21.artistic extravaganza is planned as well, known as the Cultural

:20:21. > :20:27.Olympiad. Spotlight's Matt Pengelly has been to see Cornwall's dramatic

:20:27. > :20:32.contribution. Is it a boat or is it a stage? This

:20:32. > :20:42.100 year old sailing barge, mounted on an old world were to torpedo a

:20:42. > :20:45.

:20:45. > :20:50.trailer, is going to be Cornwall's sunny there is a little -- of

:20:50. > :20:56.Cornwall's... There is a little event going on in London. We are

:20:56. > :21:00.not going to London. We are going as far as Weymouth. There is

:21:00. > :21:04.sailing and windsurfing taking place and we are trawling through

:21:05. > :21:10.the entirety of the annals of Cornish history to find important

:21:10. > :21:19.figures fit to represent the proud Cornish people up there at the

:21:19. > :21:24.Olympics. When the performers emerge on to the space, during the

:21:24. > :21:32.show, all of the rigging will go up and all of these things will happen.

:21:32. > :21:38.Trap doors will open. There will be lots of giggles. It is a blank

:21:38. > :21:45.space in order to build the imagery of the Cornish sport. This is a lot

:21:45. > :21:49.more of -- than a play that uses an old boat as a stage. Work on it

:21:49. > :21:56.began back in November and the aim is to put sporting treasures from

:21:56. > :22:06.Cornwall on a world stage. The word legacy comes in again. Cultural as

:22:06. > :22:07.

:22:07. > :22:11.Thank you to everyone who has e- mailed us. Patricia says, we now

:22:11. > :22:17.live in an apologist society and everyone thinks it is MK just to

:22:17. > :22:22.say sorry. Nobody cares and nobody has pride in what they do. This is

:22:22. > :22:27.in reference to the rubbish collections. Another of the work

:22:27. > :22:33.says, I just got my rubbish collected for the first time in

:22:33. > :22:35.three weeks. Another reviewer says, thank you to the rubbish collectors

:22:35. > :22:39.thank you to the rubbish collectors for their hard work. It is not

:22:39. > :22:43.their fault that there bosses have been irresponsible and I think they

:22:43. > :22:48.should be congratulated. I just feel very sorry that they have to

:22:49. > :22:51.work under the circumstances. Thank you again for all of your

:22:51. > :22:55.comments and please keep your pictures and comments coming

:22:55. > :22:57.through to our Facebook Page. If you need to plan your weekend

:22:58. > :23:02.If you need to plan your weekend over the next few days, let's see

:23:02. > :23:07.what the weather has in store. If you are planning anything for the

:23:07. > :23:12.next two days, expect more in the way of sunshine in the afternoon.

:23:12. > :23:17.Showers will be quite frequent at times, especially tomorrow morning,

:23:17. > :23:21.before they fade away into the afternoon. It is a case of showers

:23:21. > :23:26.and sunshine on both days. The satellite pictures show you that

:23:26. > :23:32.there is still some low-pressure bumping around. It has not moved

:23:32. > :23:37.very far. A new area of low pressure arrives Sunday-night going

:23:37. > :23:43.into Monday. Showers will be rotating around in this area of low

:23:43. > :23:46.pressure. More to come later on tonight. A more straightforward day

:23:46. > :23:51.of sunshine and showers tomorrow and the shares continue as we move

:23:51. > :23:59.into Sunday. Perhaps on Sunday evening... Showers continue as we

:23:59. > :24:09.move into Sunday. There is the picture in more detail. Showers

:24:09. > :24:11.

:24:11. > :24:15.There has been some clear skies. This was earlier today. Our

:24:15. > :24:22.cameraman was out just catching one or two of the share was as they

:24:22. > :24:30.went by. At the same time we had some blue-sky. -- of the showers.

:24:30. > :24:33.Very good visibility and you could see from miles -- for miles. The

:24:33. > :24:40.broken cloud is what we could see over the next couple of days, but

:24:40. > :24:46.every now and then, a sharp shower could turn up. Some of them could

:24:46. > :24:51.be thundery with pale. We could see some clear sky tonight -- with pale.

:24:51. > :24:56.We could see some clear sky tonight. For the East, enough clear sky to

:24:56. > :25:01.turn it quite cold. It could be called for a touch of frost and the

:25:01. > :25:11.wind blow will be swinging around and becoming north-westerly. -- de

:25:11. > :25:12.

:25:12. > :25:19.1 R two showers could be quite heavy but the focus of the -- wine

:25:19. > :25:24.were two showers could be quite heavy. A good deal Of fine weather

:25:24. > :25:30.to end the day. On Sunday we should see some shun shine through the

:25:30. > :25:33.afternoon. -- sunshine. A breeze will be coming in from the North

:25:33. > :25:43.West that will make it feel quite chilly so you will need to wrap up

:25:43. > :25:46.

:25:46. > :25:56.warm. Here are the times of high water water expect some -- here are

:25:56. > :26:01.

:26:01. > :26:05.For the coastal waters forecast, the winds will be moving westerly.

:26:05. > :26:11.Monday is the day we are watching quite carefully. Expect some more

:26:11. > :26:15.persistent rain. We are back to square one with showers on Tuesday.

:26:15. > :26:19.square one with showers on Tuesday. Have a nice weekend. That is it for