:00:09. > :00:12.Two theatres are closed tonight after the company running them went
:00:13. > :00:15.into administration, putting 30 jobs at
:00:16. > :00:20.Shows planned at the Queen's Theatre in Barnstaple and the Landmark
:00:21. > :00:22.Theatre in Illfracombe have been cancelled.
:00:23. > :00:29.Our tickets are being held in there, because we haven't picked
:00:30. > :00:31.the tickets up, so I haven't got any proof, have I?
:00:32. > :00:34.They are not reading about the details of the latest
:00:35. > :00:37.hit show, but about how to get their money back on theatre
:00:38. > :00:41.We're very upset because we would have hoped there was somebody
:00:42. > :00:45.here who answered questions on how we're going to get our money back
:00:46. > :00:48.Here at the Landmark Theatre in Ilfracombe the locks
:00:49. > :00:52.were changed, the box office closed as the North Devon Theatres' Trust
:00:53. > :00:58.It's a wonderful asset for the town, used by all sorts of different
:00:59. > :01:05.My own niece works in here in marketing, so she will be
:01:06. > :01:07.affected and her colleagues will be affected.
:01:08. > :01:10.The North Devon Theatres' Trust runs the Landmark theatre
:01:11. > :01:11.and the Queen's Theatre in Barnstaple.
:01:12. > :01:33.In a statement, the chair of Trustees told us:
:01:34. > :01:36.All performances have been cancelled.
:01:37. > :01:39.The North Devon Gang Show was due to go on at the Queen's
:01:40. > :01:46.We have been doing it for 38 years, this is our 38th
:01:47. > :01:51.It's given thousands of youngsters the opportunity to perform on stage,
:01:52. > :01:55.to develop their confidence and their skills and to move
:01:56. > :01:59.on in life and suddenly we are left in a vacuum.
:02:00. > :02:02.It is unclear what this means for the employees of the trust.
:02:03. > :02:09.Many are hoping that the theatres do manage to stage a comeback.
:02:10. > :02:12.There are calls tonight for changes to the way private parking firms
:02:13. > :02:15.are operating as motorists across the region say
:02:16. > :02:19.Kevin Foster, the MP for Torbay, says he's been inundated
:02:20. > :02:22.with complaints about one car park in particular.
:02:23. > :02:26.Crossways in Paignton is run by Premier Parking Solutions
:02:27. > :02:31.Our south Devon reporter John Ayres has more.
:02:32. > :02:36.Run by Premier Parking Solutions, better known as PPS,
:02:37. > :02:41.As you go in your number plate is recorded on camera and you have
:02:42. > :02:46.Cherry and Donald Smith paid 80p for an hour.
:02:47. > :02:48.But Cherry had added an extra digit by mistake
:02:49. > :02:55.On appeal, the adjudicator said he was satisfied no payment
:02:56. > :02:58.was made for the vehicle with their registration.
:02:59. > :03:01.We very carefully paid the right money, we were back within 50
:03:02. > :03:08.This sign covers every mistake you could make
:03:09. > :03:12.Basically, if you make a mistake, you have agreed
:03:13. > :03:18.?60 if you pay up quickly without any fuss.
:03:19. > :03:21.The local MP has been inundated with complaints.
:03:22. > :03:25.Very minor infractions are resulting in large invoices being set that
:03:26. > :03:28.actually do frighten people when they arrive.
:03:29. > :03:31.For me, it may just be on the side of the line legally,
:03:32. > :03:34.but I think morally there are some real questions to be
:03:35. > :03:38.Having problems with the machine, Julie attempted to put her
:03:39. > :03:42.The final time she got it wrong and overpaid.
:03:43. > :03:50.The threat of court action grew, the charges and fees rose to ?231.
:03:51. > :03:54.After she appeared on BBC Radio Devon, the case was dropped.
:03:55. > :03:57.It came to the point where I decided, you know what?
:03:58. > :04:00.Even if I lose, I don't care, I'm going to fight this to the very end.
:04:01. > :04:04.PPS told the BBC that it complies with all approved parking service
:04:05. > :04:07.standards and has been working with trading standards
:04:08. > :04:12.The company has made changes to the use of technology,
:04:13. > :04:15.the processes for issuing tickets and the appeals process
:04:16. > :04:19.to ensure genuine mistakes are recognised as such.
:04:20. > :04:22.Since we contacted PPS, the company has dropped the ?100
:04:23. > :04:25.charge against the Smiths, although just days before,
:04:26. > :04:31.they had issued a letter threatening court action.
:04:32. > :04:36.Janine Jansen has been looking at this for us and many
:04:37. > :04:43.people getting in touch with similar concerns.
:04:44. > :04:45.As you can imagine, it's a very emotive subject.
:04:46. > :04:49.Sue Puddock: "The machine is situated against the light
:04:50. > :04:53.Many saying how difficult the machine is to operate and people
:04:54. > :04:55.saying how stressful it is to be fined.
:04:56. > :05:00.We spoke to a lawyer who represents Car Park Operators and he said
:05:01. > :05:03.there is an appeal process and it seems things are now looking a bit
:05:04. > :05:15.Small mistakes can be made and we have implemented internal
:05:16. > :05:17.appeals systems for the operators and external appeals systems for
:05:18. > :05:20.They incentivise operators spotting genuine errors and dealing
:05:21. > :05:23.with them appropriately, and I'm glad to say that
:05:24. > :05:25.in the scenario of PPS, it seems that hopefully moving
:05:26. > :05:36.forward, those matters will be dealt with much more leniently.
:05:37. > :05:43.With regard to putting in the registration numbers incorrectly, he
:05:44. > :05:48.says the technology will not recognise it if it is inaccurate.
:05:49. > :05:53.Angela says she has sparked in that car park once, she was fined ?60 and
:05:54. > :05:54.says she will never part in there again.
:05:55. > :05:57.A mother from Somerset is continuing her campaign to find
:05:58. > :06:00.out what happened to her son on the Isles of Scilly.
:06:01. > :06:02.Tracey Clayton is convinced someone else was responsible for the death
:06:03. > :06:04.of her son Josh on Tresco 16 months ago.
:06:05. > :06:07.Last week, a coroner ordered Devon and Cornwall Police to investigate
:06:08. > :06:10.Mrs Clayton has now had a private meeting
:06:11. > :06:18.Before I take my last breath, we will know
:06:19. > :06:23.Without a shadow of a doubt, we will find out and we will
:06:24. > :06:31.The final resting place of Josh Clayton, aged 23,
:06:32. > :06:38.but was his death just a terrible accident or was he murdered?
:06:39. > :06:40.I believe it was done through third-party involvement.
:06:41. > :06:43.His family have now spent the best part of ?70,000
:06:44. > :06:49.They are convinced the police got it wrong.
:06:50. > :06:56.a senior police officer from Devon and Cornwall Police,
:06:57. > :07:02.who has assured me he will be reviewing and hopefully look for any
:07:03. > :07:06.gaps that happened throughout the investigation.
:07:07. > :07:14.I have thought it from day one, I still believe it now.
:07:15. > :07:16.When Isles of Scilly police found the body
:07:17. > :07:18.of Josh Clayton 16 months ago, they put it down
:07:19. > :07:23.He had been attending a private party on Tresco where he had been
:07:24. > :07:27.His body was discovered ten days later.
:07:28. > :07:30.But last week, an inquest into his death was dramatically
:07:31. > :07:37.This man, Leroy Thomas, told the hearing that he witnessed
:07:38. > :07:41.Josh arguing with a group of men after leaving the party.
:07:42. > :07:46.The coroner said the police needed to reinvestigate, which has given
:07:47. > :07:52.Up until now, they have been asking for a new force to take
:07:53. > :08:00.As far as they were concerned, he was a drugged up drunk that had
:08:01. > :08:03.been washed out to sea and didn't think anything else.
:08:04. > :08:12.The police force has issued a short statement saying: The family say
:08:13. > :08:16.they simply want the truth and they will not stop
:08:17. > :08:28.There's a broken arm of our family and we need to know the reasons why.
:08:29. > :08:45.The frost is already reforming. For some it never lifted and there is
:08:46. > :08:53.more to come through the night. This week we start relatively quiet. We
:08:54. > :08:57.will see some frost and some fog. Increasingly windy later on this
:08:58. > :09:02.week, particularly on Thursday and it will be a cold wind so you need
:09:03. > :09:06.to wrap up warmly. Temperatures recover towards the weekend.
:09:07. > :09:11.Overnight might along with the frost is the fog. It will be freezing fog
:09:12. > :09:18.in places, particularly across parts of Dorset and Somerset. The high
:09:19. > :09:25.pressure is still with us now. It does weaken over the next two days.
:09:26. > :09:29.By the time we get to Wednesday and Thursday, it is beginning to leave
:09:30. > :09:35.us and it allows the southerly or south-easterly winds to develop.
:09:36. > :09:40.They will draw in slightly higher temperatures but not before we have
:09:41. > :09:47.quite a raw feel, especially on Thursday. By Friday, we have a new
:09:48. > :09:52.area of low pressure coming in. That may well produce some outbreaks of
:09:53. > :09:58.rain. Here is the mist and fog already forming and becoming quite
:09:59. > :10:02.thick. A pretty cold night for all of us. Nowhere is skipping the frost
:10:03. > :10:07.and the lowest temperature between -2 and minus four. A cold start
:10:08. > :10:13.tomorrow but more sunshine once that fog has lifted. More cloud floating
:10:14. > :10:17.by from time to time and temperatures are getting higher than
:10:18. > :10:25.they have been, nine, ten, possibly 11 degrees. On Wednesday we start
:10:26. > :10:29.with some frost, mist and fog, sunny spells but increasingly windy and
:10:30. > :10:30.the wind a real feature of the weather by the time we get to
:10:31. > :10:32.Thursday. Just before we go, a look ahead
:10:33. > :10:34.to tomorrow's Spotlight. We're investigating why people
:10:35. > :10:37.are commuting further and further. We'd like to hear about
:10:38. > :10:39.your journey to work - You can get in touch via Facebook,
:10:40. > :10:44.Twitter and email, and compare your That's it from the late team. Have a
:10:45. > :11:04.very good night. Goodbye. For the weekend we will have dry
:11:05. > :11:09.weather with sunny spells and it will be a little bit milder.
:11:10. > :11:16.Good evening. We are continuing to see huge righty in the weather.
:11:17. > :11:24.Getting the detail right is proving to be a challenge. This was in
:11:25. > :11:29.Pembrokeshire and other parts of the UK were gloomy throughout the day.
:11:30. > :11:30.The fog is thickening up right