21/09/2016 Victoria Derbyshire


21/09/2016

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US officials have blamed Russian warplanes for the deadly attack

:00:00.:00:14.

on an aid convoy in Syria which destroyed 18 lorries

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packed with supplies and killed at least 20 people.

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We have a special report on face-down restraint -

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the discredited method of controlling mental health

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patients which shows it's still being used

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If they can do it to me, who is somebody with no history of violence

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or aggression or resistance at all, who rarely raises my voice in that

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sort of situation, who is quiet and withdrawn, then they can do it with

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anyone. Also on the programme: And

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homophobic abuse on the terraces. We'll ask why football is so far

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behind other sports? Hello and welcome to the programme.

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We're live until 11am. We're also talking about staff

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shortages in social care and asking if the Brexit vote is already

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leading to a decline in EU workers Plus it is make your mind up time

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for Labour Party members with the deadline for choosing

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a new leader at lunchtime. Are you one of those

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who never got a ballot paper? Do get in touch on all the stories

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we're talking about this morning - use the hashtag Victoria Live

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and If you text, you will be charged A charity said four of its medical

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staff were killed overnight. The United States says it's holding

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Russia responsible for the bombing of a United Nations organised aid

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convoy in Syria on Monday night. Moscow has furiously

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denied any involvement. The smouldering remains of food

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and medical kit that were supposed to help thousands of vulnerable

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Syrians. At least 20 people died in this

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attack and the US has no doubt There only could have been two

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entities responsible, either the Syrian regime

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or the Russian government. In any event, we hold the Russian

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government responsible for air US officials say their intelligence

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shows two Russian attack aircraft were in the skies above the aid

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convoy at the precise The UN used blunt language

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to convey its anger. It's sickening, it's disgusting,

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and if it is proved to be deliberate, it would

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amount to a war crime. But Russia is adamant it

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played no part. It released this drone footage

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claiming to show the convoy being escorted by rebel fighters

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with a mortar on a pick-up truck. It claims the damage was caused

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by fire on the ground, As the blame game unfurls,

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diplomats at the UN General Assembly in New York still work to salvage

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the temporary ceasefire deal But you don't need to be a body

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language expert to spot the tension between US Secretary

:03:19.:03:25.

of State John Kerry and his Russian The US insists hopes

:03:26.:03:27.

for a further truce are not dead, but in the meantime there will be no

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further aid convoys, as the UN seeks to protect the lives

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of its workers. Steve Rosenberg is our

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correspondent in Moscow. Steve there had been hopes of

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co-operation between America and Russia if the ceasefire had

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according to plan. What is the expectation on where all of this

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goes now? Well, I think there is pessimism about future co-operation.

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Certainly the Russians are furiously denying any involvement in that

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attack on the UN aid convoy. The spokesperson for the Russian Foreign

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Ministry said that Russia had nothing to do with that situation,

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that there were no facts to prove otherwise. Earlier the Russian

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Foreign Minister in New York giving an interview to Russian state

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television claimed there were no Russian planes in the area at the

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time of the attack and no Syrian planes in the area as well. Let me

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give you a flavour of what the Russian papers are saying about the

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situation. This is the Government paper. And it says the rebels knew

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about the convoy suggesting it was the Syrian rebels who were

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responsible for the attack. And it says it is a strange coincidence

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that the US State Department has accused Russian pilots of having

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something to do with the attack so soon after it was the planes of the

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US-led coalition who bombed the Syrian army on Saturday. This is

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another very pro-Kremlin paper. It has a similar message and it claims

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that the Syrian rebels were responsible for the attack. Either

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because they decided to escalate the situation by attacking the convoy

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the paper says, or because they they received orders from America to do

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so. Now, contrast that, the very pro-Kremlin papers with another

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paper. It is traditionally quite critical of the Kremlin. On its

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front page today it said, "Assad bombed the ceasefire in Syria."

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Saying that the Syrian Government forces were responsible for

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targeting the convoy and inside the paper says this was a barbaric

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attack, the explanation that comes to mind the article says is that

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this was a revenge attack for the bombing of Syrian forces by that

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US-led coalition on Saturday and it concludes by saying that the

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consequence of all of this is that diplomacy is practically powerless

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now in Syria. Thank you very much, Steve.

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Annita is in the BBC Newsroom with a summary

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This programme has learned that the number of people

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with mental health problems and learning difficulties who have

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been physically restrained has increased significantly in the last

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two years despite a drive by the government to

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There has also been little change in the use of "face-down" restraint,

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The information came to light in a freedom of information request

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by the former health minister Norman Lamb who introduced

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the government guidance in the first place.

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I find it ex-rode airline depressing and I started to sort of think about

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explanations and I think part of the explanation is that most mental

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health units around the country are operating on 100% capacity if not

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even more so they're operating under enormous strain often with staff

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shortages with the use of agency staff so this becomes containment,

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control, rather than therapeutic recovery.

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And we'll have more on that exclusive story in a few

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minutes' time, straight after the sport summary.

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A man has been charged with planting bombs in New York and New Jersey.

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Ahmad Khan Rahami had already been accused of attempted murder,

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after two officers were shot during his arrest.

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Court documents suggest he had been planning the attacks for months.

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It's also alleged his diary expressed a wish to die a martyr.

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There have been violent protests in the US town of Charlotte

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in North Carolina after police shot dead a black man who they claimed

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The police said 12 officers were injured

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On Monday, police in the city of Tulsa in Oklahoma said that

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a black man they had shot dead on Friday was unarmed.

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Voting closes at noon today in the Labour leadership election.

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The result of the contest, between Jeremy Corbyn

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and his challenger Owen Smith, will be announced on Saturday.

:07:52.:07:54.

Yesterday Labour's National Executive Committee failed to agree

:07:55.:07:56.

a deal over how the shadow cabinet should be chosen, despite

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Police who deal with domestic abuse incidents are being trained to spot

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the signs of coercive or controlling behaviour which became

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A new pilot scheme in three forces in England and Wales has been

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launched after research, conducted for the College

:08:17.:08:20.

of Policing, suggested that officers were focusing on domestic cases

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involving violence and overlooking other risk factors.

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A campaign to tackle the threat of superbugs

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will receive the backing of the United Nations today.

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Experts say treatment resistant infections pose one of the biggest

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Our medical correspondent Fergus Walsh reports.

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At least 700,000 people a year die from drug-resistant bacterial,

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viral or parasitic infections such as TB, HIV or malaria.

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Left unchecked, it's thought that could rise to 10 million

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The UK has been at the forefront of a campaign to get global action

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on superbugs and the UN declaration is a symbolic step.

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It acknowledges that superbugs pose a wide-ranging health threat,

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to women giving birth, to newborns, those undergoing surgery,

:09:13.:09:15.

There are no specific targets for governments,

:09:16.:09:24.

the pharmaceutical or agricultural sectors, and the key

:09:25.:09:28.

will be to convert good intentions into action.

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In particular, international controls curbing the overuse

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of antibiotics in humans and farm animals will be crucial.

:09:34.:09:35.

The signatories have two years to report back with an action plan.

:09:36.:09:49.

Bulldogs, pugs, and shih tzus are becoming increasingly popular

:09:50.:09:53.

as pets, but now vets are warning that the demand for

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flat-faced breeds of dogs is harming their welfare.

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Many dogs suffer with breathing problems and some owners

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are choosing to abandon them rather than pay vets bills.

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Imagine every moment was a struggle to get enough air.

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Like many bulldogs, pugs and shih tzus, Winston has obstructed airways

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caused, quite simply, by the short, flat shape of his head.

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He was given up by his owners and taken in by Battersea Dogs Home.

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The predominant thing with this breed, which we see problems with,

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is brachiophalic obstructed airway syndrome, which is a way of saying

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that because they have a really short nose that we have bred

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into them, as a result they have breathing difficulties,

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The procedure Winston needs is complex, costly and commonplace,

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as sales of so-called brachycephalic dogs continue to rise sharply

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His nostrils, you can see they're completely closed,

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and the idea is to cut some away and open them up so they can

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In some respects, the big problem for dogs like Winston

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Having squashed faces makes them adorable

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But when bred in the extreme, these features can cause

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It's quite important to recognise that owners don't understand that

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if you have these dogs, you will be aware of them,

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people find them quite cute but it is a sign,

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Six dog rescue companies told the BBC the number of short muzzle

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dogs they received was rising, while most said they were carrying

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out more procedures to correct breathing issues.

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The appeal of these breeds is plain to see, but the features they have

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They're the result of intense selection.

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And it is the company behind Crufts, the Kennel Club, that sets out

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the breed standards for how every type of dog should look.

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Back through history there are some dire things that went on,

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most significantly all of the breed standards were changed in 2009

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to make sure that there weren't characteristics that mitigated

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It's exaggeration that we have to move away from.

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Back at Battersea, Winston came through the treatment well

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and was soon on his feet feeling frisky, as this meeting

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His troubled breed is one bulldog better off.

:12:44.:12:52.

The Hollywood film-maker Curtis Hanson, who won an Oscar

:12:53.:12:55.

for LA Confidential, has died at the age of 71.

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The director had retired from the limelight in recent

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years, reportedly due to Alzheimer's disease.

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His other films included 8 Mile and In Her Shoes.

:13:06.:13:10.

Employers are being warned that they could miss out on hiring

:13:11.:13:13.

the best candidate if they aren't more open-minded about tattoos.

:13:14.:13:18.

The conciliation service Acas says negative attitudes about visible

:13:19.:13:20.

It says one in three young people now has a tattoo.

:13:21.:13:26.

Employers can refuse to hire people with tattoos as it is not covered

:13:27.:13:29.

That's a summary of the latest BBC News.

:13:30.:13:32.

In a moment one woman tells us about her experience

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of being physically restrained while being treated for mental

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Do get in touch with us throughout the morning.

:13:44.:13:52.

Use the hashtag Victoria Live and If you text, you will be charged

:13:53.:13:55.

Time for the sport, let's talk to Hugh.

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Chris Ashton has been banned from rugby union for biting.

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Well it's going to be another disappointing period

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on the sidelines for Saracens rugby union star Chris Ashton.

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He's been banned as you say for biting Northampton's Alex Waller

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in a ruck in their Premiership win last weekend.

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It means he sees his chances of playing in England's Autumn

:14:14.:14:16.

internationals go out of the window and at the age of 29,

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if his Six Nations chances for next year go too.

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He may never earn a 40th cap for Eddie Jones side.

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Interestingly the Premiership's disciplinary panel had a minimum

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suspension of 12 weeks for the offence with the extra

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week for Ashton given as it was "aggravated

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And that was missing the Six Nations for another offence?

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Well, for those of use who have seen Chris Ashton play rugby he isn't

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overly aggressive in normal play but over his career he's been

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at the centre of a number of violent flash points, I remember

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he was cited once for pulling a player off the field by his hair -

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and he missed 10 weeks of last season for an eye gouging charge -

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that meant he lost his place in the Six Nations winning squad

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earlier this year and wasn't recalled for the victorious tour

:15:11.:15:16.

He's always said being back in an England shirt was his complete

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focus but he really hasn't been helping himself of late.

:15:22.:15:26.

What's England's unbeaten record now?

:15:27.:15:33.

Rather incredibly, England haven't lost a competitive qualifier

:15:34.:15:35.

since November 2002 - they only needed a point

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against Belgium last night to guaranteed top spot

:15:38.:15:39.

in their group, and it wasn't really a classic until some good work

:15:40.:15:42.

from Karen Carney led to Nikita Parris's opener

:15:43.:15:44.

and it was Carney who became goalscorer for the second.

:15:45.:15:52.

Victory means England and now unbeaten in their last seven matches

:15:53.:16:01.

Scotland have also qualified for Euro 2017 -

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they rounded off their qualifying campaign with an impressive 2-1

:16:05.:16:07.

Northern Ireland unfortunately didn't make it.

:16:08.:16:18.

That's all the sport for now but we will be back soon

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and after 10 we'll be speaking to Dame Sarah Storey

:16:22.:16:24.

and Ellie Simmonds about their great achievements at the Rio Paralympics.

:16:25.:16:35.

Two years ago, the Government issued new guidance to try and tackle

:16:36.:16:38.

a culture of restraining people with mental health problems

:16:39.:16:40.

Yet this programme has learned that the number of restraints has

:16:41.:16:45.

That's according to a freedom of information request by the former

:16:46.:16:54.

health minister who introduced the government guidelines

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It also shows little change in the use of face down

:16:57.:17:02.

restraint, which can restrict a person's breathing.

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NHS England insists progress is being made.

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Here's our social affairs correspondent Alison Holt.

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Arms gripped, forced down, pinned to the ground.

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This is what facedown restraint looks like in a demonstration.

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There was someone pinning my back and someone hold my head and other

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That's not her real name, as she's asked us to disguise her

:17:27.:17:36.

In the past she's also been sexually assaulted.

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The last time she was restrained facedown on a mental health ward

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It involved about half a dozen staff.

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She was suicidal and a male nurse was assigned to

:17:50.:17:51.

I got very, very distressed that there was this male nurse

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watching me use the bathroom, use the toilet, to shower.

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And I asked for a female nurse, I asked for him to go away.

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I tried to get past him - he physically stopped

:18:19.:18:20.

And then what happens is, a restraint team arrives.

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These were large male nurses and the weight on my back

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It feels like you're being assaulted.

:18:32.:18:33.

Five years ago, an investigation by the BBC's Panorama programme

:18:34.:18:36.

showed people with learning disabilities being goaded and then

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brutally restrained at the now closed Winterbourne View private

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As a result, in April 2014, the Government issued new guidance

:18:43.:18:46.

aimed at reducing physical restraint.

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It says staff mustn't physically restrain people in a way

:18:53.:18:54.

which could have an impact on their breathing, such

:18:55.:18:57.

But Jane was restrained after that was introduced,

:18:58.:19:02.

and a Freedom of Information request underlines how little has changed.

:19:03.:19:10.

Just before the new guidance was introduced, just over 57,000

:19:11.:19:13.

But two years on, there were nearly 67,000.

:19:14.:19:17.

Better reporting may explain some of that significant rise.

:19:18.:19:26.

But nearly 19% of those restraints were facedown.

:19:27.:19:28.

The information was collected by Norman Lamb,

:19:29.:19:30.

the former Health Minister who introduced the guidance.

:19:31.:19:36.

I found it extraordinarily depressing, and I started

:19:37.:19:38.

And I think part of the explanation is that most mental health units

:19:39.:19:44.

around the country are operating on 100% capacity, if not even more.

:19:45.:19:49.

So they're operating under enormous strain,

:19:50.:19:51.

often with staff shortages, with the use of agency staff.

:19:52.:19:56.

So this becomes containment, control, who rather

:19:57.:19:58.

So this becomes containment, control, rather than

:19:59.:20:01.

And so we're letting down some of the vulnerable

:20:02.:20:08.

people in our country in the most dreadful way.

:20:09.:20:10.

The man in the middle being restrained in this

:20:11.:20:12.

demonstration is Professor Tim Kendall.

:20:13.:20:15.

His health trust in Sheffield has managed to end the use of facedown

:20:16.:20:18.

restraint and reduce physical restraint overall.

:20:19.:20:20.

Professor Kendall is also NHS England's new clinical

:20:21.:20:27.

He says they are making progress, but the use of restraint varies

:20:28.:20:33.

I think restraint is an incredibly important index of how well

:20:34.:20:41.

we are humanising and ethicising, professionalising, the way we look

:20:42.:20:45.

after people on inpatient units in particular.

:20:46.:20:51.

So, for those trusts where they're not changing in a positive way,

:20:52.:21:00.

or worse still, where things are still becoming more negative,

:21:01.:21:03.

they really need to take note of this.

:21:04.:21:05.

These are real human rights and ethical issues that they should

:21:06.:21:07.

But for those trusts where they're coming back

:21:08.:21:11.

with zero facedown restraint, for example my own trust,

:21:12.:21:13.

or Nottingham, who clearly have no facedown restriction

:21:14.:21:16.

Others should also take note of Jane, who believes the biggest

:21:17.:21:25.

single impact of being restrained was, she stopped talking

:21:26.:21:28.

to the people she had hoped would help her.

:21:29.:21:31.

You don't tell nursing staff or psychiatrists how

:21:32.:21:33.

you're actually feeling, because your main objective

:21:34.:21:37.

is to get out of there as soon as you can, and you will do whatever

:21:38.:21:41.

So that includes being discharged when you're still suicidal,

:21:42.:21:48.

because you're not going to tell them you're suicidal.

:21:49.:21:51.

because you're not going to tell them you're still suicidal.

:21:52.:21:55.

Because the risk of being restrained in that way is very real.

:21:56.:21:59.

And if they can do it to me, somebody with no history of violence

:22:00.:22:02.

or aggression or resistance at all, who rarely raises my voice

:22:03.:22:10.

in that sort of situation, who's quiet and withdrawn,

:22:11.:22:12.

He was in our film there and campaigned for a change

:22:13.:22:20.

in government guidelines on restraining mental health patients.

:22:21.:22:22.

Paul Farmer is from the mental health charity Mind.

:22:23.:22:26.

Their initial research prompted Norman Lamb to raise it as an issue

:22:27.:22:29.

And Sarah - not her real name - was sectioned and says

:22:30.:22:33.

she was restrained, face down, six times in a mental health hospital.

:22:34.:22:37.

She wants to remain anonymous because of what she sees

:22:38.:22:40.

Sarah, our report gave a pretty good impression of how it must feel to be

:22:41.:22:55.

restrained. It's happened to you six times, so tell us how you felt? I

:22:56.:22:59.

felt like I was being ambushed by kidnappers, I suppose. It was

:23:00.:23:04.

completely out of the blue, it was completely extraordinary, I've never

:23:05.:23:06.

experienced anything like it before or since. One thing I think the VT

:23:07.:23:12.

did not show was that it is six people, six people who turn up, one

:23:13.:23:16.

for each limb, one for the head, and one to monitor over all of it.

:23:17.:23:20.

They're chatting to each other, they're laughing, they're

:23:21.:23:26.

coordinating. They would turn around with their blue latex gloves, they

:23:27.:23:30.

would all move at the same time, I would be manoeuvred facedown onto my

:23:31.:23:34.

bed, one person would be kneeling on each leg, and that would press into

:23:35.:23:39.

the metal at the end of the bed. One person holding each arm down, one

:23:40.:23:42.

person for the head, one person over the top and then they would yank

:23:43.:23:46.

down my trousers on one side and pull down my underwear. There would

:23:47.:23:52.

be an anti-psychotic swab and they would stick a needle in, and then

:23:53.:23:56.

they would do the same on the other side, pull down my trousers, jab me

:23:57.:24:00.

with the needle, and then at a signal, they would all let go as

:24:01.:24:04.

one, and they would be clamouring off the bed, and I would be lying

:24:05.:24:07.

there facedown in dirty sheets with my bed pulled out from the wall. And

:24:08.:24:11.

I would have just been in my bed space minding my own business. So

:24:12.:24:14.

it's horrifying, it's terrifying, and I think anyone who was feeling

:24:15.:24:19.

pretty happy and chirpy and strong would be shocked by that. But for

:24:20.:24:24.

me, I was very vulnerable. I suppose I collapsed mentally and I'd gone in

:24:25.:24:29.

there for help and refuge and asylum, and instead, what I got was

:24:30.:24:33.

absolutely relies in the most toxic way possible. I never knew when they

:24:34.:24:40.

were going to turn up. It would be again and again and again, out of

:24:41.:24:43.

the blue, just to administer medication. There was never anyone

:24:44.:24:48.

who warned me, never anyone spoke to me, never once did someone say, we

:24:49.:24:52.

think is what's wrong with you, these are some medication options,

:24:53.:24:56.

what do you think? Not once was I offered medication in advance. I

:24:57.:25:00.

would look up and there would -- and there they would be. One time I was

:25:01.:25:05.

in a meeting with my independent mental health advocate. She asked me

:25:06.:25:09.

to go and get a letter, I went to my bed space, to look for it, I heard a

:25:10.:25:13.

noise and turned around and there they were, mob handed, and they did

:25:14.:25:18.

that same thing to me again. Your flipped upside down, all dignity and

:25:19.:25:21.

humanity stripped, treated like an animal, forcing you to go to places

:25:22.:25:25.

you had never been before. I'd never shown any aggression or violence or

:25:26.:25:30.

resistance. I'm acquired, middle-aged, middle-class woman! It

:25:31.:25:35.

was just horrifying! Norman, that happened to Sarah in 2011,

:25:36.:25:39.

repeatedly over the course of that year. Because of cases like that,

:25:40.:25:43.

two years ago, you introduced guidelines - have the gene and

:25:44.:25:49.

quickly ignored? Well, in many places, that's what it feels like.

:25:50.:25:52.

It was this man who started it all off. He did a survey which showed

:25:53.:25:57.

the extent of the restraint. I was horrified by what I saw so I brought

:25:58.:26:01.

people into the department, including people who had suffered

:26:02.:26:04.

restraint, and it's harrowing to hear these stories. And this is in

:26:05.:26:09.

the hands of the state. This is people who go into the care of the

:26:10.:26:13.

state and are suffering abuse and assault effectively. And of course,

:26:14.:26:20.

there will be many people in those settings who suffered abuse at some

:26:21.:26:23.

stage in their life, and so for them, being assaulted in this way,

:26:24.:26:29.

that's how it feels like, is a real trauma which can lead to

:26:30.:26:34.

post-traumatic stress and so forth. It is a human rights issue. And

:26:35.:26:41.

here's the thing - we know from progressive practitioners like Tim

:26:42.:26:45.

Kendall, who thankfully, as national clinical director, hopefully can

:26:46.:26:49.

drive change, they've shown it's possible. He's ended facedown

:26:50.:26:54.

restraint, significantly reduced other restraint. So there is no

:26:55.:26:58.

excuse really not to treat this as a top priority. Because if you lose

:26:59.:27:02.

the trust of the people caring for you, you can't have therapeutic

:27:03.:27:06.

recovery. It's impossible. It's just force and containment. Paul,

:27:07.:27:10.

listening to Sarah here with us and Jane in our report, it seems that

:27:11.:27:17.

what happened to them came out of the blue. You would imagine that any

:27:18.:27:21.

restraint is going to be happening, it's in response to somebody who is

:27:22.:27:25.

behaving in a way that the people looking after them feel they cannot

:27:26.:27:29.

handle it - what's your explanation for the sort of cases that we're

:27:30.:27:34.

hearing and why the restraint is used? Well, it's hard to come up

:27:35.:27:38.

with any possible human explanation for why this should take place. As

:27:39.:27:43.

you've already heard from Sarah, when restraint is being used on

:27:44.:27:46.

people who are not threatening or violent towards staff in anyway,

:27:47.:27:52.

then you have to ask the question about, what is the culture in

:27:53.:27:56.

particular ward? And is it common? Well, I think what the really

:27:57.:28:03.

helpful information tells us today, we've just started to look at it and

:28:04.:28:07.

understand it, who is that it's far too common in far too many places.

:28:08.:28:11.

But it's also very erratic. There's clearly some parts of the country

:28:12.:28:14.

where trusts have really taken the new guidelines on board and taken it

:28:15.:28:18.

seriously, and we've seen significant reductions. And other

:28:19.:28:22.

parts of the country where there has been very little change or indeed

:28:23.:28:26.

increasing use of restraint. We need to understand what's going on in

:28:27.:28:30.

those particular trusts, to understand why restraint is in some

:28:31.:28:34.

cases being used more. It might be because it is being reported better.

:28:35.:28:38.

But we need to understand to what extent some of the cultural issues

:28:39.:28:41.

are being addressed. We're talking about people who might be at their

:28:42.:28:46.

most vulnerable. You only really go into a mental health hospital now

:28:47.:28:49.

when you're really ill. So your very vulnerable. It's so important that

:28:50.:28:54.

people are treated humanely and in a dignified way. There's also a huge

:28:55.:28:59.

impact on staff, who often have not been trained adequately. There is no

:29:00.:29:03.

accreditation of training, which is a massive issue. So we do not know

:29:04.:29:07.

the quality of much of the training. And a lot of staff end up injured at

:29:08.:29:14.

work. In places where they have transformed the culture, they find

:29:15.:29:16.

they end up with massive reductions in sickness absence of staff cars

:29:17.:29:22.

they are safer. So everyone's interests, this has to change. You

:29:23.:29:29.

wanted to come back in? I think I was just vigorously agreeing! It

:29:30.:29:36.

creates a toxic work culture. Because the six people who would

:29:37.:29:40.

come in and do the restraint on me, three of them were a rapid response

:29:41.:29:44.

squad who used to look in the corridors, waiting to be called. But

:29:45.:29:48.

the three other staff would be occupational therapists and nurses

:29:49.:29:51.

who were working on the ward in any case. And they were just talking to

:29:52.:29:55.

each other. So it was very much them and us. There was no possibility of

:29:56.:30:00.

developing a therapeutic relationship. This has been so

:30:01.:30:04.

entrenched in the system, may be something stronger than guidance is

:30:05.:30:07.

needed? I think it needs to become what they call in the Health Service

:30:08.:30:12.

a never event, something that should never happen. But how do you make

:30:13.:30:16.

that happen? The guidance came in two years ago and the numbers have

:30:17.:30:20.

gone up - does it need something stronger? I think what we've seen in

:30:21.:30:27.

terms of the response to the guidance is clearly not enough. So

:30:28.:30:30.

there needs to be a much firmer direction given nationally, that

:30:31.:30:37.

this is something that can't be tolerated. I understand that we're

:30:38.:30:42.

sometimes dealing with some highly context individuals who are going

:30:43.:30:45.

through their own real anxieties, but we have to understand that if

:30:46.:30:51.

you can take action to avoid situations developing, where people

:30:52.:30:56.

become anxious and stressed... And Sarah's case, it was to apply

:30:57.:31:01.

medication, but often it is when someone gets acutely distressed and

:31:02.:31:05.

anxious and then they come in to restrain them. And there are clear

:31:06.:31:10.

strategies which can be used to avoid these strategies happening in

:31:11.:31:13.

the first place. There is an absolute imperative to do the

:31:14.:31:17.

training. But does a message need to go out first of all, Paul, that it

:31:18.:31:22.

just will not be tolerated? It's not just guidance? I think three things

:31:23.:31:29.

need to happen. First of all we should not have to rely on Freedom

:31:30.:31:34.

of Information requests to get this information, it should be routinely

:31:35.:31:36.

and transparently reported by every trust. Secondly I think there needs

:31:37.:31:42.

to be a very strong message that the use of facedown restraint in

:31:43.:31:44.

particular really should not be tolerated. Some people have lost

:31:45.:31:48.

their lives as a result of this type of restraint. And thirdly, I think

:31:49.:31:55.

as Tim said on your peace, this is a litmus test for the way in which we

:31:56.:31:57.

are treating people with mental health problems.

:31:58.:32:07.

This is one of those indicators we need to keep a close eye on. Sair

:32:08.:32:14.

ration you went into hospital for treatment because you were in a

:32:15.:32:18.

desperate place and you needed help. This happened over a year... I was

:32:19.:32:23.

in hospital over the course of a few weeks. But over the course of the

:32:24.:32:29.

year, in that period of 2011 it happened six times, when you ended

:32:30.:32:32.

the treatment, did you feel that you were in a better place than you had

:32:33.:32:35.

been previously? No, I was in a much worse place. I had gone in there

:32:36.:32:39.

poorly and extremely vulnerable and I came out far worse. I came out

:32:40.:32:44.

with a diagnosis of post-traumatic stress disorder which is what

:32:45.:32:47.

soldiers get in the battle feel and that persisted. It had, had I

:32:48.:32:52.

received good care and treatment I would have been back in work within

:32:53.:32:59.

months. As it is, five years later, the post-traumatic stress disorder

:33:00.:33:05.

has terrorised and brutalised my life and I'm further away from the

:33:06.:33:11.

jobs market than ever. The measure that staff used to get their way

:33:12.:33:15.

rather than using persuasion and working with me and building

:33:16.:33:18.

therapeutic relationships, that's had a lasting impact. Into how

:33:19.:33:23.

disastrous is that at the hands of the State? Have you had good

:33:24.:33:30.

treatment since? No, I would describe it as a combination of

:33:31.:33:34.

brutalisation followed by neglect. Have you sought treatment? I have.

:33:35.:33:37.

Are you fearful of what happened to you? I have a letter from Norman

:33:38.:33:42.

Lamb after my MP appealed to him when he was minister in Government,

:33:43.:33:46.

to try and get treatment because I was sort of pushed around from

:33:47.:33:51.

pillar to post. From assessment to assessment. There are so many gaps

:33:52.:33:57.

in the mental health system. I have only just now started treatment for

:33:58.:34:01.

the post-traumatic stress disorder and that's five years later, but in

:34:02.:34:06.

the preceding five years I have been sort of deemed a success case

:34:07.:34:09.

because I have been stable on medication and welfare benefits, but

:34:10.:34:12.

that's just being a half life, there has been no attempt to try and help

:34:13.:34:16.

me get back on my feet. I just have been trying and trying and trying,

:34:17.:34:21.

every which way, you know, to the extent of seeing my counsellor and

:34:22.:34:25.

going to see my MP and I got a letter from Norman Lamb, every way

:34:26.:34:30.

that I could. We know the evidence is there that we can do better. This

:34:31.:34:36.

is the outrageous thing, but people suffering mental ill-health

:34:37.:34:38.

experience discrimination. They don't get the same access to

:34:39.:34:42.

treatment as other people do and it is the way money is allocated across

:34:43.:34:46.

the system. They don't have the same right to get treatment on a timely

:34:47.:34:51.

basis and so often the inpatient facilities are full to over flowing,

:34:52.:34:56.

under enormous pressure, it is a neglected area and there is a moral

:34:57.:35:00.

imperative as well as an enormous economic case for change. And this

:35:01.:35:03.

is something you have been talking about? Constantly. Lots of people

:35:04.:35:09.

getting in touch as they always do when we talk about these issues.

:35:10.:35:17.

Nigel says, "Restraint is sometimes necessary." Jay says, "The problem

:35:18.:35:25.

is no one cares for people who are unwell in the head. They close the

:35:26.:35:35.

outpatients and you can't get a community psychiatric nurse." Keeli

:35:36.:35:39.

on Facebook, "I think people need to realise it is taught to be used as a

:35:40.:35:44.

last resort and actually saves some people's lives for example people

:35:45.:35:47.

who are determined to kill themselves or others. If someone is

:35:48.:35:51.

about to take their own life or cause damage to somebody else,

:35:52.:35:55.

intervention is necessary, but in so many cases, it is not necessary. In

:35:56.:36:00.

so many cases it is used as a first resort and that's the problem. Thank

:36:01.:36:03.

you very much, Sarah and Paul and Norman, thank you for coming. Do let

:36:04.:36:07.

us know your thoughts on that as well.

:36:08.:36:10.

New research shows it's increasingly common.

:36:11.:36:24.

We'll be asking if more needs to be done to tackle it.

:36:25.:36:27.

And as voting closes in the Labour leadership election today,

:36:28.:36:30.

some members say they still received their ballot papers.

:36:31.:36:32.

We'll be speaking to some of them just after 9.30am.

:36:33.:36:38.

Here's Annita in the BBC Newsroom with a summary of today's news.

:36:39.:36:43.

A French medical aid agency in Syria says four of its staff were killed

:36:44.:36:49.

and a nurse critically wounded after a night-time air

:36:50.:36:52.

strike hit a clinic in a rebel-held town near Aleppo.

:36:53.:36:54.

The building was completely levelled, and more people are feared

:36:55.:36:57.

The United States has meanwhile said it believes Russia was responsible

:36:58.:37:00.

for the bombing of an aid convoy on Monday which killed 20 people.

:37:01.:37:04.

Russia has expressed outrage at the accusation.

:37:05.:37:08.

This programme has learned that the number of people

:37:09.:37:11.

with mental health problems and learning difficulties who have

:37:12.:37:14.

been physically restrained has increased significantly in the last

:37:15.:37:16.

two years despite a drive by the government to

:37:17.:37:18.

There has also been little change in the use of "face-down" restraint,

:37:19.:37:24.

We spoke to a former patient with bi-polar who was restrained

:37:25.:37:28.

face down on a mental health ward ten months ago about her experience.

:37:29.:37:34.

There was someone pinning my back and someone holding my head and

:37:35.:37:42.

other people holding my arms and legs and I couldn't move. I couldn't

:37:43.:37:48.

breathe. If they can do it to me, who is somebody with no history of

:37:49.:37:55.

violence or aggression or resistance at all, who rarely raises my voice

:37:56.:37:59.

in that sort of situation, who is quiet and withdrawn, then they can

:38:00.:38:00.

do it with anyone. There have been violent protests

:38:01.:38:05.

in the US town of Charlotte in North Carolina after police shot

:38:06.:38:07.

dead a black man who they claimed The police said 12 officers

:38:08.:38:10.

were injured in the disturbances. On Monday, police in the city

:38:11.:38:14.

of Tulsa in Oklahoma said that a black man they had shot dead

:38:15.:38:17.

on Friday was unarmed. That's a summary of

:38:18.:38:22.

the latest BBC News. Let's get the sports

:38:23.:38:24.

headlines now with Hugh. England and Saracens wing

:38:25.:38:31.

Chris Ashton is banned for 13 weeks after being found guilty of biting

:38:32.:38:34.

the Northampton prop Alex Waller in their Premiership

:38:35.:38:37.

match last weekend. He won't play again until the 19th

:38:38.:38:41.

December so misses out on the chance to play

:38:42.:38:44.

in England's Autumn internationals. In football, England's women beat

:38:45.:38:47.

Belgium 2-0 to finish top of their group in qualifying

:38:48.:38:49.

for Euro 2017 - that extends their unbeaten

:38:50.:38:52.

run to seven matches. Scotland had also already qualified

:38:53.:38:57.

and they ended their campaign with an impressive 2-1 victory away

:38:58.:38:59.

to group winners Iceland, Chelsea are into the fourth

:39:00.:39:02.

round of the EFL Cup, but they needed extra time

:39:03.:39:07.

to beat Leicester City. Cesc Fabregas scored his first two

:39:08.:39:11.

of the season to send them through. All last night's results

:39:12.:39:14.

are on the BBC sport website. And Rangers beat Queen of the South

:39:15.:39:19.

5-0 to reach the semi-finals That's all the sport for now. We

:39:20.:39:36.

will be talking about the Rio Paralympics after 10am.

:39:37.:39:40.

After a race that has lasted nearly two months,

:39:41.:39:42.

voting closes in the Labour leadership contest at midday today.

:39:43.:39:45.

The winner will be announced at a special conference

:39:46.:39:47.

Let's go to Westminster, where our political guru

:39:48.:39:50.

Norman Smith can give us all the latest on the race.

:39:51.:39:52.

Not much longer to go now, Norman. Joanna we are almost there. So if

:39:53.:40:00.

you've got a vote, you've got until 12 o'clock to cast it here. Here is

:40:01.:40:04.

the ballot paper. Just two names on it Jeremy Corbyn and Owen Smith. So

:40:05.:40:09.

easy-peasy to vote and thele result is also easy-peasy, it is simply who

:40:10.:40:15.

gets the most votes. Vic and I will be at Liverpool on Saturday. The

:40:16.:40:20.

result around 11.45am to decide who is the leader of the Labour Party.

:40:21.:40:25.

But when you look back, it has been a pretty bruising contest. Remember

:40:26.:40:29.

at the start, there were moves to stop Jeremy Corbyn from even

:40:30.:40:33.

standing in the race. I mean there was an attempt to block him legally

:40:34.:40:38.

and then there were all the sorts of arguments about who could take part

:40:39.:40:42.

in the votement let me take you through who can cast a votement

:40:43.:40:47.

well, there are around 348,000 party members who will get a say. And as

:40:48.:40:54.

well as them, we've got 129,000 so-called registered supporters.

:40:55.:40:58.

Now, they are the sort of people who are not full party members, but they

:40:59.:41:02.

want to take part in the contest so they have to pay a fee of 25 quid.

:41:03.:41:06.

Last time they only had to pay three quid and they backed Jeremy Corbyn.

:41:07.:41:12.

And lastly, we've got 168,000 affiliated supporters. Now they are

:41:13.:41:18.

basically trade unionists who have signed up to take part in the

:41:19.:41:22.

contest. That's 640,000 people, that's more than the entire

:41:23.:41:28.

population of Luxembourg! But some people have been told they can't

:41:29.:41:33.

vote so there has been a cull of a number of supporters and members who

:41:34.:41:36.

are thought to have backed other parties in the past and there are

:41:37.:41:40.

also a number of people who haven't still received ballot papers and I

:41:41.:41:44.

know Joanna, you will be talking to some of those shortly. But the

:41:45.:41:48.

striking thing, it seems to me, about this contest, it is not really

:41:49.:41:54.

about the policies, the differences politically between Jeremy Corbyn

:41:55.:41:57.

and Owen Smith. It is about the personalities in particular, the

:41:58.:41:59.

personality of Jeremy Corbyn, whether you're for him or against

:42:00.:42:04.

him. Because really politically, there is not much between Owen Smith

:42:05.:42:08.

and Jeremy Corbyn. They both want to end austerity. They both want to

:42:09.:42:13.

spend hundreds of billions on trying to revitalise the economy and

:42:14.:42:16.

listening to a statement that Owen Smith put out last night, he sounded

:42:17.:42:20.

almost as if he was conceding defeat. He says, "I'm proud I

:42:21.:42:25.

brought a positive programme for a future Labour Government. I will

:42:26.:42:28.

continue to make the arguments and do all I can to see us back if

:42:29.:42:34.

Government. Jeremy Corbyn meanwhile still enjoying massive rallies. At

:42:35.:42:38.

one of his last rallies, he perhaps announced his most popular policy

:42:39.:42:43.

yet, to nationalise the Great British Bake Off!

:42:44.:42:48.

I also want to say thank you to everyone that's here today and all

:42:49.:42:52.

the great banners that there are here today and I'm really taken by

:42:53.:43:01.

the one nationalise Bake Off! LAUGHTER

:43:02.:43:05.

I think the fate of Bake Off is what happens when the BBC was allowed to

:43:06.:43:11.

contract out its programme making somewhere else and the public lost

:43:12.:43:15.

ownership of Bake Off. Shall we get it back? Yes! There, we have it,

:43:16.:43:24.

bring Mel and Sue back into public ownership. That's the policy to win

:43:25.:43:29.

people around. It sounds good! As Norman was saying, with over two

:43:30.:43:33.

hours or so to go until the polls close, some of the people who had

:43:34.:43:36.

expect to be able to vote in the poll have not had their ballot

:43:37.:43:38.

papers. Joining is on the line

:43:39.:43:43.

are Cristiano Sabiu from Scotland who is currently studying in Korea

:43:44.:43:45.

and Connor French and Scott Berry You didn't get ballot papers, why

:43:46.:43:56.

not? What happened? I have no idea. I have been a member, a full member

:43:57.:44:03.

of the party since February. I had to sign as a registered supporter

:44:04.:44:07.

because I became a member after January which was unfortunate. I

:44:08.:44:10.

thought well it is worth the money to have my say in the election and I

:44:11.:44:15.

still haven't received a ballot paper. What's your situation been?

:44:16.:44:22.

Well, I tried to join at the end of July, there was a stringent two days

:44:23.:44:28.

where new members could join up and pay ?25 and have a vote in the

:44:29.:44:34.

leadership election. I thought everything was fine. There was one

:44:35.:44:41.

issue with locating or finding me on the electoral register which I have

:44:42.:44:45.

an e-mail confirming that was true, that was found and then no news,

:44:46.:44:51.

nothing. No ballot until I called a few days ago and I was informed that

:44:52.:44:57.

they could now not find me or locate me in the electoral register and

:44:58.:45:02.

there was really nothing I could do about it. So that was very

:45:03.:45:06.

frustrating. So you paid ?25 to be able to vote and you can't vote. How

:45:07.:45:13.

do you feel about that? Like I said, it is very frustrating. It seems

:45:14.:45:17.

almost, there are only so many members of the party and you are

:45:18.:45:24.

affiliated members. Surely they can sort through and help us. I mean,

:45:25.:45:28.

we're part of the same party. We want almost exactly the same goals.

:45:29.:45:32.

You would think they would be working tirelessly to make sure

:45:33.:45:36.

everyone is involved in the process and that clearly didn't happen in

:45:37.:45:39.

this case. If you could have been able to vote, who would you have

:45:40.:45:44.

voted for? I was very much supporting Jeremy Corbyn and Diane

:45:45.:45:48.

Abbott's position. Conor, who would you have voted for? The same for me,

:45:49.:45:52.

Jeremy Corbyn, definitely. Do you want your money back? Yes. Yes. I

:45:53.:45:56.

will be doing everything I can to get it back. I don't know whether I

:45:57.:46:00.

will be able to or not, but I'll do the best that I can to get it back.

:46:01.:46:02.

Thank you both very much. Thank you. The Labour Party told us that it has

:46:03.:46:15.

got a robust mechanism in place, to ensure that everybody gets a

:46:16.:46:16.

reissue. Care services in England could be at

:46:17.:46:30.

risk with more than 80,000 workers potentially losing their rights to

:46:31.:46:31.

work here following Brexit. Seven out of ten football fans say

:46:32.:46:37.

they've heard homophobic abuse That's according to new research by

:46:38.:46:40.

the LGBT rights charity Stonewall. It found that fans regularly witness

:46:41.:46:50.

abuse at live events in other sports, although homophobic

:46:51.:46:52.

behaviour was most common The following short film

:46:53.:46:54.

was recorded at one such match - we've obscured the

:46:55.:46:58.

worst of the abuse. Thank you to all of our panel for

:46:59.:47:49.

coming in this morning. Robbie de Santos, why do you think it is that

:47:50.:47:52.

you are likely to hear homophobic abuse at a football match? I think

:47:53.:47:56.

it is across sport. Football is the biggest sport in the country, so the

:47:57.:48:00.

chances are you are likely to hear it there because there are so many

:48:01.:48:03.

people. But really this is a problem across sport. When you go to games,

:48:04.:48:13.

you're likely to hear homophobic, by phobic and transfer the abuse at any

:48:14.:48:16.

point in sport. It is a real problem. Why do you think it is? I

:48:17.:48:20.

think it is a small minority of sports fan is but it is a vocal

:48:21.:48:25.

minority. And what we is to make sure that the silent majority of

:48:26.:48:31.

sports fans, who do not have time for homophobic abuse, feel empowered

:48:32.:48:35.

to do something about it. They feel they can challenge it, whether in

:48:36.:48:39.

the stadium or online channel that there will be some kind of

:48:40.:48:42.

consequence for people who act in this vile way in sport. Sport should

:48:43.:48:47.

be everyone's game, and that's what stone wall is campaigning for. Jamie

:48:48.:48:52.

Feldman, you are a gay football player, have you witnessed this? It

:48:53.:48:56.

is interesting because I would say that it had decreased over the

:48:57.:48:59.

years, until actually this weekend. I was playing in a game when one of

:49:00.:49:04.

our players was lying on the floor, and were told to get up Riise the

:49:05.:49:12.

ground and stop being a poof. The opposition player said it, and on

:49:13.:49:16.

learning that we were a gay team his excuse was, I did not know that's

:49:17.:49:20.

not acceptable. Did anyone say anything? Oh, absolutely. We are a

:49:21.:49:28.

team made up of gay people, straight people, people that we don't know

:49:29.:49:32.

because we don't ask. And so we all protected the player who was on the

:49:33.:49:36.

floor who had been called poof. That's what was most shocking and

:49:37.:49:39.

surprising to me was, another player who then got involved, to say he

:49:40.:49:44.

didn't mean it like that, who was a black player, who I went up to and

:49:45.:49:48.

said, if I called you a derogatory racist comment, would it be the

:49:49.:49:54.

same? His response was, no, it's completely different, that's racism.

:49:55.:50:00.

I also work as a lawyer so I have some background into school and

:50:01.:50:03.

nation. The Equality Act does not place any ranking on characteristics

:50:04.:50:09.

- race, religion, sexual orientation, they are all the same,

:50:10.:50:12.

they should be protected the same way. And I feel that in sports come

:50:13.:50:17.

homophobia has a bit to catch up with racism, we're not quite there

:50:18.:50:23.

yet. Zitta Lomax, you're a member of the Gay Gooners, what have your

:50:24.:50:26.

experiences been in the stadium? The fact that Arsenal are kind of

:50:27.:50:32.

supporting LGBT fans, has that made a difference? Yes, it's made a huge

:50:33.:50:36.

difference. Arsenal were the first team to have a fans' group, and it

:50:37.:50:44.

has made a huge impact. Especially little things like, it was a huge

:50:45.:50:48.

thing, actually, there is a banner ad says Gay Gooners at the stadium

:50:49.:50:55.

now. So when you walk in, as an LGBT fan, you feel much safer and more

:50:56.:51:00.

confident. Arsenal worked very hard with Kick It Out and other

:51:01.:51:03.

organisations to make sure that they are following the Equality Act, as

:51:04.:51:06.

has been said. To make sure that everybody feels safe. Do you still

:51:07.:51:11.

hear abuse? Yes, you still hear language which is used

:51:12.:51:14.

inappropriately. That's the big thing. There was something in the

:51:15.:51:17.

report around young people and their use of language. The charity I work

:51:18.:51:21.

for, Educate And Celebrate, that's our big thing, going into schools

:51:22.:51:25.

and talking to young people about how we use language and

:51:26.:51:28.

understanding language. People still need to have awareness about LGBT

:51:29.:51:32.

and being able to use language appropriately. Lisa Squires, at

:51:33.:51:38.

Charlton Athletic, is there an issue around homophobic abuse? I

:51:39.:51:41.

personally have not witnessed anything at Charlton Athletic.

:51:42.:51:45.

Obviously, we work really hard to make sure that it's important for us

:51:46.:51:50.

that everybody comes in and enjoys the game. So, we want... It's a

:51:51.:51:55.

family environment, we are known as a family football club. We want

:51:56.:52:00.

everybody to feel safe when they come to Charlton Athletic. We have

:52:01.:52:06.

started a scheme and we have been very involved with Gay Gooners,

:52:07.:52:11.

they've helped us to establish that supporters group at Charlton. It's

:52:12.:52:15.

really positive. And we just want to educate people. Replayed that clip

:52:16.:52:20.

of the chanting, the songs that get some other words get changed to

:52:21.:52:26.

offensive language - if that happened at Charlton, what would

:52:27.:52:29.

happen to people caught up in that? It would definitely be investigated.

:52:30.:52:34.

They would get kicked out straightaway what it does it take

:52:35.:52:37.

people around them to point them out? Yes, this has been a big push,

:52:38.:52:44.

particularly Kick It Out now have an app which is very supportive. What's

:52:45.:52:47.

difficult for people, if you're at a match and you see someone being

:52:48.:52:50.

homophobic in front of you, sometimes it can be a bit worrying.

:52:51.:52:54.

You have your steward that you can go to. If you have the confidence,

:52:55.:52:58.

you can do that. Arsenal has been very good at explaining to fans that

:52:59.:53:02.

they can go to the steward. But the great thing about the Kick It Out

:53:03.:53:06.

app is, you can report any kind of just grab the nation and you can

:53:07.:53:09.

send it there and then. And it will get picked up data. Fans have to

:53:10.:53:14.

identify what row that person is sitting in and what number seat, if

:53:15.:53:19.

at all possible. It's much easier for fans to do now. Sometimes people

:53:20.:53:23.

are not confident enough to challenge homophobia if they are

:53:24.:53:29.

seeing it actually happening. I probably would if I was with a

:53:30.:53:32.

friend. Sometimes if you're on your own, people in the heat of the

:53:33.:53:36.

moment. You might not want to go up to them. But they would get taken

:53:37.:53:39.

out of the game straightaway if it could be seen that they were being

:53:40.:53:47.

homophobic or racist or using disk Grenada Will Antwi Joe Arundel it's

:53:48.:53:51.

still the case that there is no openly gay professional footballer

:53:52.:53:53.

in England or Scotland - would it make a difference if anybody came

:53:54.:54:02.

out? We do not know whether there are any, which is a huge issue. But

:54:03.:54:06.

in women's football, a lot of high-profile lesbian women and

:54:07.:54:13.

bisexual, coming out, sending a message that people like us exist.

:54:14.:54:16.

We know that right through sport, there are lesbian and gay and trans

:54:17.:54:22.

people who are great. Role models are so important. But in the absence

:54:23.:54:26.

of that, there's still a huge amount that players can do in the welcoming

:54:27.:54:32.

and accepting of fans. We have got a video which was put together by

:54:33.:54:34.

Arsenal players doing exactly that... I can't change, I look like

:54:35.:54:46.

Lewis Hamilton. I can't change that my hair is perfect. I can't change

:54:47.:54:52.

my head. I can't change that I look like a Teenage Mutant Ninja Turtles.

:54:53.:54:56.

I can't change that I'm gorgeous. But together, we can change the

:54:57.:55:01.

game. Players are lacing up to kick homophobia out of football. Get

:55:02.:55:10.

involved and show your support. That's great, isn't it? Does that

:55:11.:55:13.

sort of thing make a difference? I think it does. It raises awareness.

:55:14.:55:18.

We are in quite a good position in where our team plays, we're based in

:55:19.:55:22.

the Middlesex County, at the grassroots level. One thing that we

:55:23.:55:27.

really wanted to do for the Rainbow Laces campaign this year is,

:55:28.:55:30.

attacked the grassroots level. The grassroots level, with the kids and

:55:31.:55:35.

the players playing football on a Saturday morning and then going to

:55:36.:55:39.

watch their stars on a Saturday afternoon. If we can do something to

:55:40.:55:43.

help raise awareness that there is an issue to do with homophobic, and

:55:44.:55:49.

other kinds of abusing football, and a small things such as wearing a

:55:50.:55:54.

lace, something rainbow laced, which promotes talk about what the issue

:55:55.:55:58.

is, I think it will help. I think it will make it a more welcoming place.

:55:59.:56:05.

So that whoever feels ready to be the first male footballer to come

:56:06.:56:10.

out, professionally, if there is one, will feel comfortable to do so.

:56:11.:56:14.

You said before about when somebody was challenge to for a comment and

:56:15.:56:21.

you said double it is abusive, and you said, how would you feel if it

:56:22.:56:26.

was a racist issue and they saw it differently - do you think people

:56:27.:56:28.

don't think through what they are saying and would try to brush it off

:56:29.:56:33.

as banter? I think it is about education. It is about talking to

:56:34.:56:38.

people. A lot of people do not know about the Equality Act and that you

:56:39.:56:42.

should treat everyone equally and fairly, regardless of

:56:43.:56:46.

characteristics. That's one thing. Without organisation, that's what

:56:47.:56:49.

we're trying to get through to young people. There was part in the report

:56:50.:56:54.

about the banter. But we find that if you work with young people, as

:56:55.:56:57.

soon as they understand the issues, and what the language is, they will

:56:58.:57:01.

change. But it's about having everyone actually challenging the

:57:02.:57:07.

disk post. Education needs to go on from the bottom to the top. Coaches

:57:08.:57:12.

need to know about how they're talking to people. And they need to

:57:13.:57:17.

feel confident. A lot of coaches will not feel confident if one of

:57:18.:57:20.

their young people comes out to them, about dealing with it. So that

:57:21.:57:24.

adds to the homophobia. A lot of it is quite quiet. There is lots of it

:57:25.:57:29.

out there, as you heard at the weekend, but very quiet homophobia,

:57:30.:57:37.

if that makes sense shush overall, we have two clubs here which seem to

:57:38.:57:41.

be dealing with it very well - do you think most clubs are doing that?

:57:42.:57:45.

I think it is a mixed picture. There are a lot of clubs in football and

:57:46.:57:49.

in rugby across the country, and it's hard to see what the full

:57:50.:57:53.

picture is. But in the build-up to November, we've got a big campaign

:57:54.:57:57.

weekend working with the Premier League, the Football Association,

:57:58.:58:00.

Premiership rugby channel we're trying to get as many clubs as

:58:01.:58:03.

possible to take either the first step for the second or the third

:58:04.:58:09.

step, like Arsenal and Manchester United and Charlton, to really make

:58:10.:58:12.

a big display of support for lesbian, gay, bi and trans players

:58:13.:58:23.

and fans. We want everybody to be accepted in sport at all levels. We

:58:24.:58:27.

can't do this without the big clubs, the big leagues and the governing

:58:28.:58:31.

bodies. Really today is the start of the big campaign, and we're looking

:58:32.:58:34.

for everyone to play their part. Thank you all very much. Let us know

:58:35.:58:38.

your thoughts as well. Coming up, the end of Brangelina. I

:58:39.:58:58.

feel like it is the end of an era, so I am dedicating my show tonight

:58:59.:59:04.

to Brangelina! Even though I think private lives should be private. I

:59:05.:59:07.

was shocked when I woke up this morning! We can get the latest

:59:08.:59:17.

weather now. Some fog around across Eastern parts

:59:18.:59:23.

of England but a bit of a change on the way out west, with this cloud

:59:24.:59:28.

coming in from the Atlantic. The rain eventually finding its way into

:59:29.:59:32.

western Scotland. Ahead of that, the odd shower drifting up towards

:59:33.:59:37.

north-west England. Otherwise it's a dry day for most with sunny spells

:59:38.:59:42.

as well. Where you've got the light winds, it is going to feel quite

:59:43.:59:46.

warm, more like late summer than autumn. The rain is away during the

:59:47.:59:57.

course of the evening. Getting into Wales and more central and west

:59:58.:59:59.

parts of England. That's the remnants of it left tomorrow across

:00:00.:00:03.

parts of the Midlands and eastern parts of England. Behind it, a lot

:00:04.:00:10.

of clear skies and feeling quite fresh in the brisk winds.

:00:11.:00:16.

Welcome to the programme if you've just joined us.

:00:17.:00:21.

Four medical staff working for a charity

:00:22.:00:24.

are killed in an attack on a clinic in northern Syria overnight.

:00:25.:00:30.

We'll have the latest on that and on US claims that Russia

:00:31.:00:35.

is responsible for Monday's airstrike on an aid convoy that

:00:36.:00:38.

killed more than 20 people.

:00:39.:00:40.

Are our care services for elderly and disabled people too dependent

:00:41.:00:43.

One charity says we'll lose 80,000 care workers because of Brexit.

:00:44.:00:47.

We'll hear from care home owners and a migrant care worker

:00:48.:00:50.

Brad Pitt says he's very saddened by Angelina Jolie's decision

:00:51.:00:55.

Last night Adele dedicated her New York concert to Brangelina -

:00:56.:01:03.

We'll be getting all the latest reaction from LA.

:01:04.:01:21.

Here's Annita in the BBC Newsroom with a summary of today's news.

:01:22.:01:24.

A French medical aid agency in Syria says four of its staff were killed

:01:25.:01:30.

and a nurse critically wounded after a night-time air

:01:31.:01:32.

strike hit a clinic in a rebel-held town near Aleppo.

:01:33.:01:37.

The building was completely levelled and more people are feared

:01:38.:01:40.

The United States has meanwhile said it believes Russia was responsible

:01:41.:01:44.

for the bombing of an aid convoy on Monday which killed

:01:45.:01:46.

Russia has expressed outrage at the accusation.

:01:47.:01:49.

This programme has learned that the number of people

:01:50.:01:51.

with mental health problems and learning difficulties who have

:01:52.:01:55.

been physically restrained has increased significantly in the last

:01:56.:01:59.

two years despite a drive by the Government to

:02:00.:02:01.

There has also been little change in the use of "face-down" restraint,

:02:02.:02:05.

We spoke to a former patient with bi-polar who was restrained

:02:06.:02:09.

face down on a mental health ward ten months ago about her experience.

:02:10.:02:15.

You're flipped up side douvenlt all dignity and humanity is stripped and

:02:16.:02:22.

it you're treated like an animal. There have been violent protests

:02:23.:02:30.

in the US town of Charlotte in North Carolina after police shot

:02:31.:02:37.

dead a black man who they claimed The police said 12 officers

:02:38.:02:40.

were injured in the disturbances. On Monday, police in the city

:02:41.:02:43.

of Tulsa in Oklahoma said that a black man they had shot dead

:02:44.:02:46.

on Friday was unarmed. Police who deal with domestic abuse

:02:47.:02:49.

incidents are being trained to spot the signs of coercive or controlling

:02:50.:02:52.

behaviour which became A new pilot scheme in three forces

:02:53.:02:54.

in England and Wales has been launched after research,

:02:55.:02:59.

conducted for the College of Policing, suggested that officers

:03:00.:03:00.

were focusing on domestic cases involving violence and overlooking

:03:01.:03:03.

other risk factors. Voting closes at noon today

:03:04.:03:04.

in the Labour leadership election. The result of the contest,

:03:05.:03:21.

between Jeremy Corbyn and his challenger Owen Smith,

:03:22.:03:23.

will be announced on Saturday. Yesterday, Labour's National

:03:24.:03:25.

Executive Committee failed to agree a deal over how the Shadow Cabinet

:03:26.:03:30.

should be chosen, despite That's a summary of

:03:31.:03:33.

the latest BBC News. Thank you very much.

:03:34.:03:44.

A couple of comments to bring you on the conversation we were just having

:03:45.:03:48.

about ham owe fobbic abuse at football matches in particular.

:03:49.:03:51.

Jonathan tweeted to say, "As a gay man I would be embarrassed at a game

:03:52.:03:56.

especially with my family with homophobic chants." Dom texted, "It

:03:57.:04:03.

is football. Everyone gets abuse. Passions run high and not everyone

:04:04.:04:11.

is PC." We have also had you getting in touch on the restraint issue, the

:04:12.:04:15.

fact that new guidelines were brought in two years ago and the

:04:16.:04:21.

number of times restraint is being used in cases, in mental health

:04:22.:04:27.

units has increased. Adam says, "De-escalation is always the desired

:04:28.:04:33.

outcome, but there are times when intervention is needed to protect

:04:34.:04:37.

life." Simon says, "I am still here due to the use of restraint by staff

:04:38.:04:45.

within the NHS." Russell a mental health nurse, "We don't use face

:04:46.:04:49.

down restraint in the trust I work in. We use face up restraint as a

:04:50.:04:54.

last resort." David texted, "I recently attended a local hospital

:04:55.:04:58.

with my elderly father and I overheard four nurses on a smoking

:04:59.:05:02.

break outside the mental health unit laughing about how they treated

:05:03.:05:07.

patient on that shift. They came across as thugs." Andrea, "How about

:05:08.:05:12.

discussing how much damage the mental health patients cause to the

:05:13.:05:16.

staff who try to look after them when they kick off?" Another viewer

:05:17.:05:22.

says, "It arises from the behaviour of consultant psychiatrists and

:05:23.:05:27.

managers who are inclined towards, restraint, containment and control.

:05:28.:05:31.

The heavy prescribing of drugs is the evidence which they claim is for

:05:32.:05:35.

stabilisation, but it is to tranquillize and neutralise.

:05:36.:05:40.

Recovery is not a word in use, but a misdiagnosis. My son spent five

:05:41.:05:43.

years in the system post university." Thank you for those

:05:44.:05:45.

comments. Do get in touch with us

:05:46.:05:48.

throughout the morning. Use the hashtag Victoria live

:05:49.:05:50.

and If you text, you will be charged Let's go back to Hugh now

:05:51.:05:53.

for some more sport. We are going to reflect

:05:54.:05:59.

on what was another fantastic Paralympic Games for Great Britain

:06:00.:06:05.

who far surpassed their target, bringing home 147 medals and I'm

:06:06.:06:07.

happy to say we have some of those Gold medallists Ellie Simmonds

:06:08.:06:10.

and Dame Sarah Storey Thank you. Are you happy to be back

:06:11.:06:22.

and have some downtime? Yeah, I'm really happy to be back. It is a

:06:23.:06:26.

shame it is over because we trained so hard for the four years after

:06:27.:06:30.

London. It was all focus was on Rio and now it is over, it is a low

:06:31.:06:35.

point, but then it is really nice to be touch down and be home and have

:06:36.:06:38.

all the support and see our friends and family and I'm looking forward

:06:39.:06:42.

to going home and having a relaxing time and just yeah, enjoying the

:06:43.:06:47.

success of the Games. And Sarah, congratulations to you as

:06:48.:06:52.

well. Thank you. You become Great Britain's most successful female

:06:53.:06:56.

Paralympian, how does that feel and was that one of the drives for you

:06:57.:07:02.

going into the Games to surpass Dame Tanni Grey-Thompson? I'm very much

:07:03.:07:06.

focussed on the events I've got in hand and I had four gold medals to

:07:07.:07:18.

defend from the Games in London. And I'm still coming to terms with being

:07:19.:07:26.

ahead of Tanni. Does it sink in for you at ninth in time or after the

:07:27.:07:30.

plaudits that you won in sport is it another one on the list? Well, it is

:07:31.:07:36.

about winning gold medals and doing your very best performance and the

:07:37.:07:39.

tal whys are something, it feels like someone else keeps a tally of

:07:40.:07:44.

them for me. It wasn't a major motivation, it was something

:07:45.:07:47.

reminded to me a couple of days before the opening ceremony. I was

:07:48.:07:54.

like goodness me, if I don't do it now, massive pressure. Someone else

:07:55.:07:59.

will come along in a few years time. She could be the first one to go

:08:00.:08:04.

beyond Mike Kenny who has 16 gold medals. Ellie, talk to us about the

:08:05.:08:09.

200 meters individual medley, the first person to go under three

:08:10.:08:12.

minutes, a new world record time. Does that make the hard work goes

:08:13.:08:16.

into the Games worth it? For sure, it does. You only see us out on the

:08:17.:08:21.

pool for however long we race for, but all the hard work anded

:08:22.:08:26.

dedication and the 18 hours of swimming in the pool and plus the

:08:27.:08:29.

gym session, it really pays off and this is what we do. We love to, I

:08:30.:08:34.

love to compete. I'm a very competitive person so when it pays

:08:35.:08:38.

off and it goes really well, it is icing on the cake really. Sarah, you

:08:39.:08:43.

have a different thought process for this Games. You have got a young

:08:44.:08:46.

family, what was it like preparing and having that on the side as well?

:08:47.:08:52.

You just kind of adapt to your situations regardless of what they

:08:53.:08:55.

are. To have a little one running around. She was 16 weeks when we

:08:56.:09:00.

went on our first training camp and that was the point when I was

:09:01.:09:03.

thinking if I was going to lose the baby weight. I did my first World

:09:04.:09:08.

Championships when she was nine months old. She travelled the world

:09:09.:09:11.

with me since and with Barney. She is a fit and well little girl and

:09:12.:09:16.

loves her adventures and that gives me a completely different focus when

:09:17.:09:20.

I get off the bike. I can't sit-in my room and worry about the next

:09:21.:09:25.

race because I'm playing with princesses or ponies or reading

:09:26.:09:30.

books. Ellie, you may have seen the words, they went viral of Alex

:09:31.:09:36.

Brooker. Brooker talking about Alex Zanardi. Do you think that's the

:09:37.:09:41.

overall message of the Paralympic Games to inspire, you know, people

:09:42.:09:44.

who may feel down about their disability? Oh yeah, for sure. It is

:09:45.:09:50.

great for Paralympics GB what we have achieved and to keep that

:09:51.:09:55.

legacy continuing from London 2012. We are athletes, we train as hard as

:09:56.:10:01.

the Olympians. For me, I'm smaller than someone a regular height. We

:10:02.:10:05.

just give everything we've got and it is trying to get a positive

:10:06.:10:09.

message and to anyone out there, if they believe they can do it, they

:10:10.:10:13.

canment if you put your mind to it, you can do anything you want to

:10:14.:10:16.

achieve. What's next for both of you? Have you thought about what you

:10:17.:10:21.

will be doing? Will you be going to the next Games? I hope so. I really

:10:22.:10:27.

want to enjoy the success I had from the Games and look forward to a

:10:28.:10:31.

break and be with friends and family and just celebrate it with them.

:10:32.:10:35.

Sarah have you thought about what you will be doing next? You have had

:10:36.:10:39.

a long and successful career, are you going to add to it? I will be

:10:40.:10:44.

deciding when I have a break. There will be a few more races that may

:10:45.:10:48.

happen or may not, once I have a rest, I will look at the numbers and

:10:49.:10:53.

see if I can go faster. My coach thinks I can go faster. He laid down

:10:54.:10:59.

the gauntlet. Do you want to? I would love to be an athlete forever,

:11:00.:11:02.

but sometimes you have to be realistic. Congratulations. Thank

:11:03.:11:07.

you for coming in to join us. Congratulations again. That's all

:11:08.:11:11.

the sport for now. Joanna, we will be back with more after 10.30am. See

:11:12.:11:14.

you then, thank you very much. Reports are coming in from Syria

:11:15.:11:19.

of an air attack on a clinic, with a number of medical workers

:11:20.:11:22.

and at least nine rebel The strike was close

:11:23.:11:25.

to the city of Aleppo. This latest raid appears to have

:11:26.:11:28.

targeted the town of Khan Touman, Meanwhile recriminations continue

:11:29.:11:31.

over the attack on the 31-truck aid Our Correspondent James Longman

:11:32.:11:35.

is in neighbouring Lebanon So James the blame game goes on over

:11:36.:11:57.

the attack on the aid convoy? Absolutely right. The United States

:11:58.:12:01.

has said in no uncertain terms that they believe it was the Russians who

:12:02.:12:06.

were responsible. They have said that they think that two jets took

:12:07.:12:15.

off from a town on the East Coast of, sorry on the West Coast of Syria

:12:16.:12:19.

from a Russian army base. They then tracked them as they travelled over

:12:20.:12:23.

the north of the country and saw them as they dropped the bombs on

:12:24.:12:27.

the convoy and the warehouse which, as you say, killed 20 people. The

:12:28.:12:32.

Russians from their point of view have said they think there was a

:12:33.:12:37.

spontaneous fire. There was no evidence that any munitions were

:12:38.:12:43.

dropped and no explosives and they reject the US claim. I think that it

:12:44.:12:48.

is going to have big implications for Russia if this is proven to be

:12:49.:12:52.

the case. We heard the United Nations say yesterday it would

:12:53.:12:55.

amount to a war crime if it were the case. So if this is Russia and if it

:12:56.:13:01.

can be proven it is Russia then that surely throws enormous doubt on the

:13:02.:13:03.

future of this ceasefire which I have got to say isn't really

:13:04.:13:07.

happening at the moment. No, there was an airstrike at a medical centre

:13:08.:13:12.

near Aleppo, wasn't there? It is not the first time that a medical centre

:13:13.:13:23.

has been hit. No. You're right. This year alone 115 medical workers and

:13:24.:13:27.

volunteers have been killed in Syria attending to the wounded, the

:13:28.:13:31.

critically injured. We understand that this strike hit a clinic and

:13:32.:13:36.

two ambulances and that the clinic was entirely levelled. Four have

:13:37.:13:41.

been killed. A further fifth person is now in intensive care with severe

:13:42.:13:46.

burns. It should be said that what the airstrike was doing was

:13:47.:13:49.

targeting an area which is rebel-held. The group is not backed

:13:50.:13:58.

by the Withes, but it does work in tandem with western-backed groups

:13:59.:14:01.

and that's the issue in Syria. There is a tranche of groups which aren't

:14:02.:14:05.

backed by the West and yet aren't considered extreme enough to be

:14:06.:14:10.

targeted by western coalition aircraft, but they sit-in this

:14:11.:14:13.

category that the Russians and the Syrians have decided are terrorists

:14:14.:14:16.

and that's possibly what happened here. But as I say, we haven't had

:14:17.:14:21.

any confirmation yet over who pedestrian formed that particular

:14:22.:14:23.

airstrike. Of course, the hope had been that

:14:24.:14:27.

the ceasefire, if it had worked, would have enabled aid to get in.

:14:28.:14:31.

What hope is there now of aid getting in? Well, Boris Johnson, the

:14:32.:14:38.

Foreign Secretary, said that this is the last show in town, the only show

:14:39.:14:42.

in town this particular ceasefire agreement. The Russians and the

:14:43.:14:46.

Americans are going to meet this week. We're told on Friday to see if

:14:47.:14:52.

they can salvage this deal. And if they can, there is a possibility

:14:53.:14:56.

that aid can get in, but we saw from the very beginning of the ceasefire

:14:57.:14:59.

that that was just wasn't happening. The Syrians said that because the

:15:00.:15:03.

Americans hadn't managed to get their duck ins a row if you like,

:15:04.:15:06.

hadn't managed to get the opposition on board with the ceasefire, that

:15:07.:15:10.

they weren't going to let aid into the areas that needed it most, there

:15:11.:15:14.

are 600,000 people who live in areas that are totally cut off, another

:15:15.:15:17.

four million people who live in places which are hard to reach, the

:15:18.:15:23.

area which was hit, this convoy attack, that's designated as hard to

:15:24.:15:26.

reach. Finding a way forward on the ceasefire is going to be very

:15:27.:15:31.

difficult and there are some who say these airstrikes on this convoy and

:15:32.:15:36.

also on the eastern part of the country where the Americans

:15:37.:15:41.

accidentally hit Syrian Army personnel, it is all part of a

:15:42.:15:46.

conspiracy that whilst the State Department and the Russian frn

:15:47.:15:51.

ministry want to find some kind of deal, their respective Foreign

:15:52.:15:55.

Ministeries don't, and they are trying to sabotage what maybe a

:15:56.:15:58.

diplomatic solution to this crisis, because they don't want to share

:15:59.:16:02.

information with one another and the Russian and the American military is

:16:03.:16:05.

not happy about sharing intelligence. These issues need to

:16:06.:16:09.

be fleshed out before any aid can get into the country and meanwhile

:16:10.:16:12.

all the tens, hundreds of thousands of people, millions of people wait

:16:13.:16:16.

for food and medical supplies that they really, really do need. Thank

:16:17.:16:18.

you, James. Since May, we have been

:16:19.:16:36.

following the story of the Brain family from Australia,

:16:37.:16:39.

and their battle to stay in the UK. Yesterday the Government announced

:16:40.:16:41.

they will not be deported and have issued a 12-month British residency

:16:42.:16:45.

permit which will allow Kathryn and Greg to work and their son

:16:46.:16:49.

Laughlin to continue They came to Scotland

:16:50.:16:55.

following a drive by the Government encouraging foreign nationals

:16:56.:17:02.

to relocate there in a bid But when the visa they needed

:17:03.:17:04.

was abolished by the Home Office in 2012 they were left

:17:05.:17:10.

in a situation described by First Minister Nicola Sturgeon

:17:11.:17:12.

as absolutely outrageous. They were due to be deported in May

:17:13.:17:14.

and then given a further leave You must be relieved? Very relieved.

:17:15.:17:31.

It's a huge white off our shoulders. We're very grateful for the support

:17:32.:17:34.

we have heard from so many people to get us to this point. Obviously,

:17:35.:17:37.

Edward had been better if we had not had to go through this in the first

:17:38.:17:41.

place we are very relieved that now, as you've said, we are hopeful that

:17:42.:17:45.

when we see the visa, which we have not yet seen ourselves, that we will

:17:46.:17:50.

be able to start work. Kathryn, I have to say, I have not seen you

:17:51.:17:54.

smile like that since this has been unfolding, and we've spoken to you

:17:55.:17:57.

several times - how are you feeling? Related. I said yesterday, I did not

:17:58.:18:03.

realise how tight my stomach has been this last few months yet the

:18:04.:18:07.

weight were carrying on our shoulders since this all started.

:18:08.:18:13.

And yesterday when we got the phone call from the solicitor saying he

:18:14.:18:17.

had just received a phone call from the Home Office saying that the

:18:18.:18:20.

visas had been granted, I did not know weather to laugh or cry. It was

:18:21.:18:26.

just, completely overcome by so many emotions at once. It's just amazing.

:18:27.:18:30.

I just can't wait to get started in the job now. Tell us what it's been

:18:31.:18:38.

like, because you haven't been working, you left the home you had

:18:39.:18:42.

been living in, obviously, you were thinking at several points that you

:18:43.:18:44.

might just have to go on a particular date, but that didn't

:18:45.:18:52.

happen. You have a lot of support, but inside, it's the two of you who

:18:53.:18:55.

were facing your lives changing - how did you cope with that? Indeed,

:18:56.:19:00.

I think the hardest part was trying to keep Laughlin as sheltered as

:19:01.:19:04.

possible from the ugly side of it all. Trying to keep positive for

:19:05.:19:09.

him, to say, we're doing everything we can, everybody was doing

:19:10.:19:13.

everything to make sure that we find a way to stay. Because it was

:19:14.:19:17.

tearing him apart, he would go to school and he was not sure weather

:19:18.:19:20.

he would still be going to school next week to see his friends. And

:19:21.:19:23.

these are people he had grown up with since he was a toddler. They're

:19:24.:19:27.

lifelong friends and I'm sure that's how it will be. That was the hardest

:19:28.:19:32.

part, explaining to Laughlin. He asked a few times, why do we have to

:19:33.:19:36.

keep fighting to stay in our home? That was the hardest part of it.

:19:37.:19:39.

It's still not completely certain for the long-term, is it, Greg Ollie

:19:40.:19:44.

it is a 12 month residency permit, but you're hoping that it will lead

:19:45.:19:48.

to something more permanent? Yes, we've actually not seen it yet. We

:19:49.:19:52.

only had the phone call from the solicitor yesterday saying that he

:19:53.:19:55.

had had a phone call from the Home Office saying that a visa had been

:19:56.:19:59.

approved. We're not sure of the terms and conditions. We understand

:20:00.:20:03.

that we will be going through this again in 12 months' time, but from

:20:04.:20:06.

the much better position that Kathryn will have been working with

:20:07.:20:11.

our hotel for 12 months. I know with previous experience, once an

:20:12.:20:14.

employer realises what they've got, with Kathryn, they don't let go, so

:20:15.:20:18.

we're feeling very confident about our future now! And there is a

:20:19.:20:22.

difference in your demeanour as well. Obviously, you both feel very

:20:23.:20:27.

different now, when you look back at the pressure you've been under? I

:20:28.:20:33.

described this, when this first started in April, and the media

:20:34.:20:36.

attention came to us huddled I described it to Kathryn, I said, I

:20:37.:20:42.

feel like we have to roll five sixes every time. One missed step would

:20:43.:20:51.

mean it is all over. Like we were playing yahtzee. So, to be able to

:20:52.:20:58.

step away from that situation, yes, it's an enormous relief. When you

:20:59.:21:02.

look back come to you feel like you can take something positive from

:21:03.:21:05.

such a difficult experience, is there anything? We do, the amount of

:21:06.:21:12.

support that we had from our village, Dingwall, the Highlands,

:21:13.:21:15.

Scotland, throughout the UK. We've had people with enormous profiles,

:21:16.:21:23.

like Tom from The Proclaimers, Alex Salmond, Nicola Sturgeon, everybody.

:21:24.:21:27.

We are not special, it clearly was not about us. But we realised this

:21:28.:21:31.

is a situation which has really touched a nerve, something which

:21:32.:21:35.

really needs to be reviewed. Because the system as it currently is is

:21:36.:21:40.

broken. In a way, we're glad that for better or worse, we were able to

:21:41.:21:44.

shed some light on it. And now back to normal life channel Kathryn,

:21:45.:21:49.

you've got to start your job now? This is it! It's actually quite

:21:50.:21:53.

funny. Our lawyer does have a lovely sense of humour. Very dry! When he

:21:54.:21:58.

rang me at the day to break the news, it's hard to tell over the

:21:59.:22:04.

phone weather he's smiling or not, and he broke the news saying, he had

:22:05.:22:08.

just received a call from the Home Office, and it's not good news, I'm

:22:09.:22:13.

afraid. I thought, what now?! He said, looks like you're going to

:22:14.:22:16.

have one hell of a commute from Dingwall to Aviemore for the fuzzy

:22:17.:22:21.

able future! So that was when it all just want us the wave of emotion

:22:22.:22:25.

just came over me! I couldn't believe that we have finally got

:22:26.:22:29.

back answer that we had been searching for for so long. It's

:22:30.:22:32.

really good to talk to you both and see you both so happy. Thanks.

:22:33.:22:42.

Lot of you getting in touch on the restraint on mental health units.

:22:43.:22:49.

This one says, I have worked in a medium secure unit for seven years.

:22:50.:22:53.

I think it needs to end but the minister needs to work closely with

:22:54.:22:58.

the mental health units. Terry on WhatsApp - the entire sector needs

:22:59.:23:02.

restructure. Facedown restraint and the excessive misuse of it is one

:23:03.:23:06.

symptom of a larger problems of underfunding, under training,

:23:07.:23:09.

understaffing and many other problems, including how learning

:23:10.:23:13.

difficulties and mental difficulties are approached within society full

:23:14.:23:16.

stop this one - my daughter was restrained more than once by a large

:23:17.:23:20.

group of staff and she was later charged with assault by a staff

:23:21.:23:24.

member. This one says, who protects the staff from biting, kicking and

:23:25.:23:28.

spitting? This one - why don't you interview staff who face danger

:23:29.:23:32.

every day? I am a retired registered mental health nurse, and over the

:23:33.:23:36.

years, every restraint I have seen has been carried out within the

:23:37.:23:39.

rules. Keep getting in touch with us.

:23:40.:23:50.

There have been violent protests in the US town of Charlotte

:23:51.:23:53.

in North Carolina after police shot dead a black man who they claimed

:23:54.:23:56.

The police said 12 officers were injured in the disturbances.

:23:57.:24:00.

On Monday, police in the city of Tulsa in Oklahoma said that

:24:01.:24:02.

a black man they had shot dead on Friday was unarmed.

:24:03.:24:08.

Earlier this morning police blocked roads and motorways -- protesters

:24:09.:24:14.

blocked roads and motorways in north Charlotte before protesting with

:24:15.:24:19.

police. I get pulled over, it's like I'm going to get shot, armed or not.

:24:20.:24:23.

It's been growing, people getting shot everywhere, man. If you're a

:24:24.:24:27.

black guy, you probably should be scared, because we're the ones

:24:28.:24:33.

getting shot. Let's talk now to a reporter for the news station Fox 46

:24:34.:24:38.

in Charlotte, joining us from North Carolina. Well, it is reminiscent

:24:39.:24:43.

obviously of several incidents which have unfolded before - just tell us

:24:44.:24:50.

more about the shooting of Keith Lamont Scott, which is what has

:24:51.:24:54.

sparked these protests? Right now we are still waiting for more

:24:55.:24:58.

information to come out. Like you guys were saying, the police say he

:24:59.:25:01.

was armed, the family says he was not. Police told us they recovered a

:25:02.:25:11.

gun at the scene. There was a warrant that it was not for him, it

:25:12.:25:14.

was for someone completely different. Keith Lamont Scott was in

:25:15.:25:23.

his car at the time, got out of the car, and police said he posed an

:25:24.:25:26.

immediate, deadly threat. And that's when they shot him. The protests

:25:27.:25:31.

started late in the afternoon on Tuesday and they have been going for

:25:32.:25:35.

about 12 hours now. And the fact that those protests started so

:25:36.:25:38.

quickly after the incident and straights how strongly people feel

:25:39.:25:41.

about what has been going on? It really does. And as I say, it's

:25:42.:25:47.

still going. I just got back to our news station but it's still going. I

:25:48.:25:52.

was on scene for about nine hours. Police told us about eight hours ago

:25:53.:25:56.

they were looking to leave. They thought everything was dying down.

:25:57.:26:00.

But protesters started coming at them in their general direction,

:26:01.:26:04.

getting up in their face. That's when the tear gas came out, that

:26:05.:26:07.

really didn't do anything but make the protesters even more, instead of

:26:08.:26:12.

sending them away to their homes, it's just sent them to different

:26:13.:26:16.

parts of the city. So you had three different groups of protesters

:26:17.:26:19.

within a few hours in different parts of the city, getting more and

:26:20.:26:23.

more angry. And it's taken a while to calm down, but it hasn't stopped.

:26:24.:26:27.

How are the authorities reacting and what are they doing over what can

:26:28.:26:32.

they say and do to try to sarky intentions? It's been tough, it's

:26:33.:26:37.

been really hard to calm these protesters down. A lot of them very

:26:38.:26:39.

angry and emotional. There were certain times, I will take you to a

:26:40.:26:46.

scene - half of a highway was completely shutdown because

:26:47.:26:49.

protesters were making their way onto the interstate here in North

:26:50.:26:52.

Carolina. They had it shot down, they were lighting things on fire in

:26:53.:26:56.

the streets, gathering rocks and bottles, throwing them at cars that

:26:57.:26:59.

were coming in a different direction and it started to get more and more

:27:00.:27:04.

violent, and police were in their riot gear on the side, wondering

:27:05.:27:07.

what to do, trying to come up with some kind of a game plan, because

:27:08.:27:10.

they were completely outnumbered. Had a few dozen police officers and

:27:11.:27:15.

hundreds of protesters at this scene, at that moment. They were

:27:16.:27:19.

getting more and more violent by the minute. It's took them a while to

:27:20.:27:23.

develop a game plan. They were using tear gas, threatening to arrest

:27:24.:27:27.

people, and I think the tear gas did get people away. Right now you have

:27:28.:27:32.

a lot of dispersed groups across Charlotte right now. But a lot of

:27:33.:27:36.

people protesting very loudly. So it remains quite volatile situation?

:27:37.:27:40.

There is actually a rough Walmart superstore here in town that just

:27:41.:27:45.

got looted not too long ago. People were stealing electronics and that

:27:46.:27:51.

store is now boarded up. They have a lot of things in front of the doors,

:27:52.:27:55.

they're completely shutdown and we're not sure if they will open up

:27:56.:27:59.

again tomorrow because people have been raiding that store. Thank you

:28:00.:28:00.

very much for joining us. Still to come: We'll have the latest

:28:01.:28:06.

on why police officers are being trained to spot

:28:07.:28:09.

controlling or coercive behaviour And a looming crisis in our care

:28:10.:28:11.

homes as nearly 80,000 workers may lose their right to live and work

:28:12.:28:16.

in the UK after Brexit. We'll be speaking to care home

:28:17.:28:19.

owners about their concerns. With the news, here's Annita

:28:20.:28:39.

in the BBC Newsroom. A French medical aid agency in Syria

:28:40.:28:41.

says four of its staff were killed and a nurse critically wounded

:28:42.:28:44.

after a night-time air strike hit a clinic

:28:45.:28:46.

in a rebel-held town near Aleppo. The building was completely

:28:47.:28:49.

levelled, and more people are feared The United States has meanwhile said

:28:50.:28:51.

it believes Russia was responsible for the bombing of an aid convoy

:28:52.:28:55.

on Monday which killed 20 people. Russia has expressed

:28:56.:28:58.

outrage at the accusation. This programme has learned

:28:59.:29:00.

that the number of people with mental health problems

:29:01.:29:02.

and learning difficulties who have been physically restrained has

:29:03.:29:04.

increased significantly in the last two years despite a drive

:29:05.:29:07.

by the government to two years despite a drive

:29:08.:29:10.

by the Government to There has also been little change

:29:11.:29:12.

in the use of "face-down" restraint, We spoke to a former patient

:29:13.:29:19.

who was restrained face down six Ghazal flipped upside down, all

:29:20.:29:31.

dignity stripped, treated like an animal, and it forces you to go to

:29:32.:29:34.

places you've never been before. I had never shown any aggression or

:29:35.:29:38.

resistance, a quiet, middle-aged, middle-class woman. It was just

:29:39.:29:39.

horrifying! There have been violent protests

:29:40.:29:40.

in the US town of Charlotte in North Carolina after police shot

:29:41.:29:45.

dead a black man who they claimed The police said twelve officers

:29:46.:29:49.

were injured in the disturbances. On Monday, police in the city

:29:50.:29:55.

of Tulsa in Oklahoma said that a black man they had shot dead

:29:56.:29:58.

on Friday was unarmed. Police who deal with domestic abuse

:29:59.:30:00.

incidents are being trained to spot the signs of coercive or controlling

:30:01.:30:03.

behaviour which became A new pilot scheme in three forces

:30:04.:30:05.

in England and Wales has been launched after research,

:30:06.:30:10.

conducted for the College of Policing, suggested that officers

:30:11.:30:11.

were focusing on domestic cases involving violence and overlooking

:30:12.:30:14.

other risk factors. Voting closes at midday today

:30:15.:30:18.

in the Labour leadership election. The result of the contest,

:30:19.:30:25.

between Jeremy Corbyn and his challenger Owen Smith,

:30:26.:30:28.

will be announced on Saturday. Yesterday, Labour's National

:30:29.:30:30.

Executive Committee failed to agree a deal over how the Shadow Cabinet

:30:31.:30:32.

should be chosen, despite That's a summary of the latest

:30:33.:30:37.

news, join me for BBC Here's Hugh with

:30:38.:30:45.

the sports headlines. England and Saracens wing

:30:46.:30:57.

Chris Ashton is banned for 13 weeks after being found guilty of biting

:30:58.:31:01.

the Northampton prop Alex Waller in their Premiership

:31:02.:31:04.

match last weekend. He won't play again until the 19th

:31:05.:31:05.

December so misses out on the chance to play

:31:06.:31:10.

in England's Autumn internationals. In football, England's women beat

:31:11.:31:13.

Belgium 2-0 to finish top of their group in qualifying

:31:14.:31:17.

for Euro 2017 - that extends their unbeaten

:31:18.:31:20.

run to seven matches. Scotland had also already qualified

:31:21.:31:24.

and they ended their campaign with an impressive 2-1 victory away

:31:25.:31:27.

to group winners Iceland, Chelsea are into the fourth

:31:28.:31:29.

round of the EFL Cup, but they needed extra time

:31:30.:31:35.

to beat Leicester City. Cesc Fabregas scored his first two

:31:36.:31:38.

of the season to send them through. All last night's results

:31:39.:31:44.

are on the BBC Sport website. And Rangers beat Queen of the South

:31:45.:31:47.

5-0 to reach the semi-finals That's all the sport for now. Thank

:31:48.:31:49.

you very much, see you later. Police officers dealing

:31:50.:32:03.

with domestic abuse incidents are being trained to spot the signs

:32:04.:32:04.

of coercive or Research for the College of Policing

:32:05.:32:07.

suggested that officers were focusing on cases involving

:32:08.:32:10.

violence and missing those where suspects tried

:32:11.:32:12.

to control their victim Coercive or controlling behaviour

:32:13.:32:14.

became a criminal offence last year. Our Home Affairs correspondent

:32:15.:32:17.

Danny Shaw is here. Why is it proving to be so difficult

:32:18.:32:28.

for police to actually spot this? I think part of it is because police

:32:29.:32:33.

have some old-fashioned attitudes perhaps, many of them do a deal

:32:34.:32:37.

professionally with domestic violence cases, but some are not

:32:38.:32:41.

attuned to the dynamics of a domestic abuse relationship. When

:32:42.:32:45.

they go to an incident and they can see that someone has been injured or

:32:46.:32:50.

that there are clear signs of violence perhaps, you know, parts of

:32:51.:32:53.

the house have been damaged then it is quite obvious that violence is

:32:54.:32:57.

involved, there could be a domestic abuse incident and clearly, the risk

:32:58.:33:02.

is assessed and dealt with, but where those signs of violence,

:33:03.:33:06.

injury, aren't there, then it is more subtle and it requires an

:33:07.:33:11.

appreciation of perhaps differences in the relationship between the two

:33:12.:33:15.

people involved, the way the victim perhaps is behaving, that they don't

:33:16.:33:21.

spot that there maybe a coercive for controlling relationship taking

:33:22.:33:25.

place and vemp has shown that that can be -- research has shown that

:33:26.:33:30.

can be a trigger factor for serious incidents of domestic violence

:33:31.:33:33.

later. That's why, this research by the College of Policing is showing

:33:34.:33:36.

that police are not spotting these signs and why they have now set-up

:33:37.:33:41.

this pilot scheme involving three forces where officers will be given

:33:42.:33:46.

specific training to spot those signs of coercion and control.

:33:47.:33:50.

Presumably it is difficult to spot something that is potentially very

:33:51.:33:55.

subtle when police go into a house in response it a call. So what does

:33:56.:33:59.

the training involve? What are they being given? Well, I think this will

:34:00.:34:04.

be given specific pointers about what to look out for. This doesn't

:34:05.:34:09.

mean that they go in heavy handed and suddenly they see someone who is

:34:10.:34:15.

clearly rather fragile and they necessarily assume they are the

:34:16.:34:18.

victim of domestic violence, but they have to risk assess these cases

:34:19.:34:21.

and at the moment the evidence is that they are ignoring them. So it

:34:22.:34:26.

is really shifting the emphasis a bit saying OK, there may not be

:34:27.:34:30.

violence or injury involved, but there are psychological factors

:34:31.:34:33.

involved that could be at play which could be just as dangerous in the

:34:34.:34:37.

long run. I think the other issue according to the research that's

:34:38.:34:41.

been done, they are bogged down in processes and paperwork and there is

:34:42.:34:45.

a huge backlog of cases which isn't helping either. And my concern is

:34:46.:34:51.

that this new training is not going to necessarily address that. That

:34:52.:34:56.

problem of workload, one officer says he has 170 cases of potential

:34:57.:35:01.

domestic violence, any of which could lead to a murder, that has to

:35:02.:35:05.

be risk assessed. So I think the problem is, and you're right to say

:35:06.:35:10.

this, that if you add in all the coercive and control potential in

:35:11.:35:13.

cases that could just add to the case load. Has that workload

:35:14.:35:19.

increased since this new offence came in? I don't think it is since

:35:20.:35:25.

the new offence came in. I think it is something with domestic abuse is

:35:26.:35:29.

very much on the agenda in a way it wasn't, 10, 15, 20 years ago,

:35:30.:35:33.

officers are very much more are aware of it and of the need to

:35:34.:35:37.

conduct proper risk assessments because they know what could happen

:35:38.:35:41.

if they don't and if appropriate steps aren't taken.

:35:42.:35:53.

Brangelina are no more. Let's of you getting in touch on

:35:54.:36:01.

restraint. Rose says, "I am a victim of mental health physical

:36:02.:36:05.

restriction. I had a terrible experience when I was sectioned in

:36:06.:36:09.

20140. I was in a low mood and tearful. One nurse asked whether I'd

:36:10.:36:15.

rather go into my room or prefer to go to the police to seep that night.

:36:16.:36:22.

I chose to go to the police, the police forcefully restrained me in a

:36:23.:36:25.

wheelchair. I was restrain at hospital. Mental health services

:36:26.:36:35.

need improvement. ." Another e-mail, "I am a nurse in an NHS secure unit.

:36:36.:36:38.

All you are talking about is the welfare of the patients, what about

:36:39.:36:41.

the welfare of the staff who are spat at, hit and stabbed? Are staff

:36:42.:36:49.

just to stand by and allow this so as to not to cause a patient

:36:50.:36:53.

distress?" Vulnerable older and disabled people

:36:54.:36:56.

in need of Social care could be The charity Independent Age

:36:57.:36:59.

is making that claim in a report They say around 80,000 paid-carers

:37:00.:37:04.

come from the EU and that even a small cut in that workforce

:37:05.:37:08.

could prove highly damaging. Millions of people in Britain depend

:37:09.:37:10.

on Adult Social Care Services to help them stay living in their

:37:11.:37:17.

own homes or residential care. Help includes with eating,

:37:18.:37:24.

drinking, washing and staying clean. Simply, without recruiting

:37:25.:37:26.

from the EU, it's feared there won't be enough people to look

:37:27.:37:28.

after an ageing population. Here's Sangita Myska

:37:29.:37:34.

on a system under strain. This was the night Britain chose to

:37:35.:37:44.

Brexit, cutting migration from the European Union was a key concern for

:37:45.:37:50.

many voters. Including the over 65s, 60% of whom

:37:51.:37:58.

voted out. It is putting the great back into Britain. Instead of

:37:59.:38:03.

English, we will be Great Britain again. According to a report by

:38:04.:38:07.

Independent Age any cut could affect them the most. Our ageing population

:38:08.:38:13.

has complex needs and our adult social care system is facing huge

:38:14.:38:17.

operational and financial pressures. There are currently 1.3 million

:38:18.:38:24.

people working in the sector. Over 80,000 of them are migrants

:38:25.:38:28.

from the European Union. So what has the Government said

:38:29.:38:32.

about their job security? Well, back in July, the Health Secretary,

:38:33.:38:36.

Jeremy Hunt, offered this. We will not end up in a situation where EU

:38:37.:38:42.

nationals, upon whom we depend in the health and social care system

:38:43.:38:46.

and they do an outstanding job, would not be allowed to remain in

:38:47.:38:50.

the UK. The Home Secretary has said she is very confident that we would

:38:51.:38:53.

be able to negotiate a deal where they're able to stay here as long as

:38:54.:38:58.

they wish. Of course, Brexit negotiations haven't even started.

:38:59.:39:03.

And experts say there aren't enough British born care workers to fill

:39:04.:39:06.

the gaps. Care providers say attracting people into the industry

:39:07.:39:10.

is difficult. Shifts are often long and caring can be physically and

:39:11.:39:15.

emotionally demanding. Hands on carers are often paid on or around

:39:16.:39:20.

the national Living Wage, that's ?7.20 an hour. Worse still, staff

:39:21.:39:28.

turnover rates are running at 24%. That means about 300,000 paid carers

:39:29.:39:32.

quit their job every year. With tens of thousands of unfilled

:39:33.:39:37.

vacancies, the pressure on those in work is going up.

:39:38.:39:43.

Today's report says unless pay and conditions improve substantially, in

:39:44.:39:47.

20 years time, we'll have a shortfall of 350,000 workers. They

:39:48.:39:52.

say that means even a small cut in the number of EU workers coming into

:39:53.:39:56.

the industry will put vulnerable older and disabled people at risk.

:39:57.:40:05.

Let's talk now to a panel of people on how they think the industry

:40:06.:40:09.

will cope once we actually leave the European Union.

:40:10.:40:11.

Bob Padron owns Penrose Care, a home care company,

:40:12.:40:13.

and Olga Garcia, a Spanish migrant worker who works for Bob's company.

:40:14.:40:16.

Daniel Kawczynski, Conservative MP and member of the Commons

:40:17.:40:18.

Foreign Affairs Committee who supports Brexit.

:40:19.:40:20.

Cristina Irimie is the director of a company which recruits care

:40:21.:40:23.

workers from an agency in Romania, and Dr Jamie Wilson,

:40:24.:40:26.

Founder of the home care service "HomeTouch"

:40:27.:40:34.

Christina, you work with a recruitment firm, so are you seeing

:40:35.:40:39.

an impact already even though we haven't actually left? Yes,

:40:40.:40:43.

unfortunately we could see the impact straight after the result of

:40:44.:40:51.

the referendum. Because it became increasingly difficult to attract

:40:52.:40:55.

care workers even from countries in Eastern Europe and then after Brexit

:40:56.:41:04.

people started being worried and unfortunately, all this uncertainty,

:41:05.:41:07.

it shows a big impact in the industry. There is more demand that

:41:08.:41:12.

we have from employers in the UK that there is carers to fill the

:41:13.:41:17.

positions with. Is it a minority, a majority? What's the sort of, can

:41:18.:41:23.

you put figures on it? I think we dropped in figures by 25%. Because

:41:24.:41:27.

of the uncertainty? Because of the uncertainty. So Bob, tell us how

:41:28.:41:32.

much you rely on workers from Europe in your home? We're a home care

:41:33.:41:37.

provider, so we support people in their home. We are a newer

:41:38.:41:44.

organisation so our workforce is roughly 80% EU which independent age

:41:45.:41:50.

found was the proportionate of new workers entering social care. And so

:41:51.:41:53.

if there is a reduction in the number of workers wanting to come

:41:54.:41:57.

here from Europe, it could have quite an impact on your business? It

:41:58.:42:03.

could have quite an impact. We have seen a strong impact as well from

:42:04.:42:06.

July. We have seen a decline in applications and it has been more

:42:07.:42:10.

difficult to hire. What does that mean for you? It means we need to

:42:11.:42:14.

figure out a way to adapt. We're trying to figure out how exactly to

:42:15.:42:20.

do that. I think that social care has really two main issues in terms

:42:21.:42:25.

of recruitment, not just recruiting EU nationals, but recruiting locals

:42:26.:42:29.

and that's one, working conditions tend to be poor. We fix that. We pay

:42:30.:42:38.

the London Living Wage and we pay for travel time and we give our

:42:39.:42:42.

workers a guaranteed minimum hours, but the second issue recruiting

:42:43.:42:45.

people into social care is the general image. That's the broader

:42:46.:42:50.

picture. Let's bring in one of your workers from Spain. You have been

:42:51.:42:55.

here for four years. How do you feel about your status here since the

:42:56.:42:59.

Brexit result? Well, the first thing I feel a little bit insecure because

:43:00.:43:03.

after four years I don't know what is going to happen. I'm a little

:43:04.:43:10.

lucky because next year I can ask for dual nationality, but most of my

:43:11.:43:13.

work colleagues, they cannot do that. They don't know what is going

:43:14.:43:18.

to happen in the future. Well, to be honest, nobody knows.

:43:19.:43:24.

Dr Jamie Wilson, you also run a home care service. Bob was saying it is

:43:25.:43:30.

important to adapt sort of looking at the bigger picture, if there are

:43:31.:43:33.

concerns around what Brexit might mean for workers from Europe, are

:43:34.:43:37.

there other issues that companies like yours just need to be looking

:43:38.:43:43.

at? It is a different model of care and we have been very adaptive right

:43:44.:43:47.

from the start in terms of being able to recruit both UK workers and

:43:48.:43:51.

people who were previously in the care something for and the reason

:43:52.:43:56.

for that is because carers earn 50% more than through most agencies so

:43:57.:44:04.

they earn above ?12 an hour and 20% of our current workers are from the

:44:05.:44:07.

EU, but we don't have such a problem in finding the carers, the issue for

:44:08.:44:12.

us really is, you know, finding the quality workers. That's important,

:44:13.:44:17.

but our model has enabled people who were previously working in the care

:44:18.:44:22.

sector, leaving because of the poor working conditions actually coming

:44:23.:44:25.

back to us because they have got better working conditions with this

:44:26.:44:29.

model where they have more continuity with each client, better

:44:30.:44:32.

pay, more freedom to manage their own schedules. So for you, how much

:44:33.:44:37.

of a concern is Brexit? It is a concern in the sense that, I think,

:44:38.:44:43.

once, you know, we leave the EU, then that will potentially reduce

:44:44.:44:48.

the pool of people coming into the UK, but as I say, we're confident

:44:49.:44:51.

there are a large number of people who want to work with our model. For

:44:52.:44:55.

example, we have been running for 18 months and we've, you know, seen

:44:56.:45:00.

8,000 care workers and we have 400 working with us, we're not short of

:45:01.:45:05.

applications. So it is actually a different kind of model and I think

:45:06.:45:09.

the point I would make in this segment is that, the industry in a

:45:10.:45:13.

way needs to change and think about how do we bring really good people

:45:14.:45:17.

back into the sector and one of the ways to do that is to try and find

:45:18.:45:19.

ways to increase their pay. Daniel Kawczynski, how do you see

:45:20.:45:35.

this, because the negotiations have not even started? First of all, I

:45:36.:45:41.

have seen in my constituency Shrewsbury the extraordinary kills

:45:42.:45:43.

unprofessionalism and caring that certain Polish and other immigrants

:45:44.:45:48.

from Europe have given to residents of care homes in my constituency.

:45:49.:45:53.

But ultimately, immigration was the number one issue at the last general

:45:54.:45:57.

election, and with net migration to this country of over 350,000 a year,

:45:58.:46:03.

the British people expect, and they've expressed this very loudly

:46:04.:46:06.

and clearly, they expect us to manage the immigration system. And

:46:07.:46:12.

that is what we have to do in a post-Brexit era. Of course, people

:46:13.:46:16.

with high skills that are in shortages in the United Kingdom,

:46:17.:46:20.

they will be able to apply for work permits, like people do at the

:46:21.:46:23.

moment from outside the European Union. We also have a very skilled

:46:24.:46:28.

workers coming from the Philippines and from places like Nigeria. Just

:46:29.:46:32.

to be specific, then, would you see care workers as being key in that

:46:33.:46:37.

context? I think it's extremely important that we ensure that more

:46:38.:46:42.

people and more British nationals within our own country are motivated

:46:43.:46:47.

to work in this very important sector. But ultimately, if is in

:46:48.:46:57.

shortages, and a certain organisation or group of care homes

:46:58.:47:01.

can prove that they can only recruit from overseas, of course, those

:47:02.:47:05.

people wanting to recruit will be able to put in their work permits.

:47:06.:47:09.

But please, let's not forget, this is a very important issue and your

:47:10.:47:12.

other commentators have obviously skirted over this issue - we have to

:47:13.:47:18.

demonstrate to the British people that we can control our own borders

:47:19.:47:22.

and that we can make sure that immigration works for the benefit of

:47:23.:47:26.

the United Kingdom. It must be properly managed. So, Bob Padron,

:47:27.:47:32.

respond to that, why not turn to more British workers within your

:47:33.:47:36.

model? I am absolutely keen to turn to whoever wants to work in social

:47:37.:47:40.

care, whoever has a vocation to take care of our most vulnerable. But as

:47:41.:47:47.

the MP said, if there is a shortage of domestic workers, who do need to

:47:48.:47:51.

find people willing to work. And of course, if they want to come from

:47:52.:47:55.

the EU from elsewhere, that's good. But you said earlier that you have

:47:56.:48:01.

to adapt - do you think it's possible to make up the shortfall

:48:02.:48:05.

with British workers? What is your experience in trying to find British

:48:06.:48:10.

workers? Well, it comes again back to the image problem. I have a

:48:11.:48:14.

recent case where we are very close to hiring a new worker who was

:48:15.:48:18.

British, and she seemed very excited to come and work for us, but then,

:48:19.:48:22.

shortly before she was Curnow apply to us, she told me she spoke to her

:48:23.:48:27.

mother and she told me that her mother said, this does not look

:48:28.:48:30.

good, you should not be doing this, you should do something else. So

:48:31.:48:35.

it's not just about the working conditions, we also need to work on

:48:36.:48:39.

attracting anyone, British or not. Daniel Kawczynski, timber sometimes

:48:40.:48:45.

British workers do not want to do the work that others are prepared to

:48:46.:48:50.

do? Obviously, more needs to be done in order to encourage people to join

:48:51.:48:55.

and work in this sector. But can I make a point which is important? I

:48:56.:48:58.

could take you now to towns and cities in Poland, and also in

:48:59.:49:03.

Romania, where they are starting to feel the real impact as a result of

:49:04.:49:08.

this brain drain of highly skilled and educated workers coming over. So

:49:09.:49:13.

although we are plugging our own shortfall, and there is the lady you

:49:14.:49:18.

interviewed whose company is recruiting remain young care workers

:49:19.:49:22.

to come and work in the United Kingdom, what about the care homes

:49:23.:49:28.

in Romania? And who is actually fulfilling shortages that they have?

:49:29.:49:32.

It is highly irresponsible to be dealing with our own problems by

:49:33.:49:35.

then pushing the problem further down the line to our neighbours in

:49:36.:49:38.

Europe. We are right out of time, I'm afraid. Thank you all very much.

:49:39.:49:44.

No doubt we will talk about this again.

:49:45.:49:50.

A spokesperson from the newly-formed Department For Exiting

:49:51.:49:54.

One of the world's most famous couples on the world -

:49:55.:50:10.

Brad Pitt and Angelina Jolie - are splitting up after

:50:11.:50:12.

Angelina Jolie's lawyer confirmed yesterday that she has filed

:50:13.:50:17.

for divorce for what she says is "the health of the family".

:50:18.:50:20.

Brad Pitt says he's "very saddened" by the decision and has asked

:50:21.:50:23.

for privacy for their six children at this difficult time.

:50:24.:50:25.

This how the media and fans in the US have been

:50:26.:50:28.

After 12 years together and six children, Angelina Jolie is filing

:50:29.:50:33.

for divorce from Brad Pitt. You might want to sit down - Brad and

:50:34.:50:39.

Angelina are divorcing. It's true. Angelina Jolie filed the paperwork

:50:40.:50:44.

on Monday. They stood the test of time in terms of Hollywood time,

:50:45.:50:48.

together for 12 years. I think that even though initially maybe people

:50:49.:50:52.

have their questions, who they built this beautiful family. I'm really

:50:53.:50:58.

upset, I really wish that Brad and Angelina were together for ever as a

:50:59.:51:04.

couple. I really am sad about it. Surprised but not surprised. I

:51:05.:51:07.

thought they would be together longer.

:51:08.:51:11.

The singer Adele even dedicated a concert

:51:12.:51:13.

in New York's Madison Square Gardens yesterday to Brad Pitt

:51:14.:51:16.

and Angelina Jolie, telling fans she was shocked when she heard

:51:17.:51:18.

the news that the couple are filing for divorce.

:51:19.:51:20.

Private lives should be private but I feel it is the end of an era. I'm

:51:21.:51:27.

dedicating this show tonight to them...

:51:28.:51:37.

And we have some breaking news to bring you on this. Madame Tussaud's

:51:38.:51:45.

has tweeted about it, saying, we can confirm that we have separated Brad

:51:46.:51:50.

Pitt and Angelina Jolie's figures. There you go, evidence that that has

:51:51.:51:53.

been done! A short time ago, I spoke to our show is reporter in Los

:51:54.:51:59.

Angeles. He has interviewed both Brad Pitt and Angelina Jolie on many

:52:00.:52:02.

occasions. He told me how Hollywood is reacting to the news. Just a

:52:03.:52:06.

warning, this does contain flash photography. This is the biggest

:52:07.:52:10.

divorce of all time, and yes, I suspected there was trouble in

:52:11.:52:15.

Paradise, because they are so frequently photographed that Brad

:52:16.:52:18.

and Angelina had not been seen together in public since July, when

:52:19.:52:22.

they took their six children for breakfast at a Hollywood restaurant.

:52:23.:52:25.

And normally when they're out of the public eye so long, you do wonder if

:52:26.:52:29.

something is going wrong. But when this kit, it hits like a bombshell.

:52:30.:52:33.

It did, and that because of the information that has come out right

:52:34.:52:38.

from the start to diverge is this going to play out in public in the

:52:39.:52:44.

same sort of way? They are two beautiful people, and this is a very

:52:45.:52:48.

ugly battle. Team Angelina has fired the first shots in this war and is

:52:49.:52:53.

definitely winning. Take a look at any tabloid newspaper today, you

:52:54.:52:56.

will see its very, very anti-Brad, who almost supporting Angelina's

:52:57.:53:02.

assertion in the legal papers. She's taken a very unusual step of asking

:53:03.:53:06.

for sole custody. That does not often happen in Hollywood splits.

:53:07.:53:10.

Normally that's only when you can portray the father as a bad dad, to

:53:11.:53:14.

say that the children are somehow in danger from before the. And Brad

:53:15.:53:20.

Pitt, said by sources to be spitting mad at these allegations and ready

:53:21.:53:24.

to defend himself in court. Does it have to play out in public? We saw

:53:25.:53:27.

what happened with Johnny Depp and his high-profile split. We saw

:53:28.:53:36.

Madonna Madonna with custody of her child. Can they keep it completely

:53:37.:53:40.

quiet if they want to? They can. It is all a legal tactic. Angelina has

:53:41.:53:46.

hired probably the number one celebrity divorce lawyer in

:53:47.:53:49.

Hollywood at the moment. You mentioned Johnny Depp. She was also

:53:50.:53:52.

a representative in that case. And in that case, we had so many lurid

:53:53.:53:58.

details of the start, and then there was a very quick settlement and it

:53:59.:54:03.

all went away. So perhaps this is a tactic, and they are playing from

:54:04.:54:06.

the same playbook. So effectively it becomes a PR war? It does. It's one

:54:07.:54:11.

that Brad Pitt is losing. He did issue a statement which was pretty

:54:12.:54:16.

neutral, saying that it's obviously a very sad time, and asking for

:54:17.:54:22.

privacy. He must secretly be thinking, what the hell is going on?

:54:23.:54:27.

You've met them both - tell us what you think about them, having

:54:28.:54:30.

interviewed them over the years? I have interviewed them both, I love

:54:31.:54:35.

them both. I'm very much on Team Angelina, as you see from the

:54:36.:54:39.

pictures behind me. She's great. When you meet her, she's got a

:54:40.:54:42.

fantastic sense of humour. Brad Pitt also very good company. Really a

:54:43.:54:47.

shame that they couldn't make it work. They really couldn't. This is

:54:48.:54:53.

obviously about the vision of the children, but it's also about the

:54:54.:54:59.

assets. They are the richest couple in showbiz history, worth $400

:55:00.:55:03.

million between them. He's worth slightly more than her because of

:55:04.:55:09.

his production company, and also his producing free as well as acting

:55:10.:55:13.

fee. They've got many houses across the world, including west London and

:55:14.:55:19.

the chateau in France. That comes with a winery - I'll have that if

:55:20.:55:24.

they don't need it! But Angelina, whenever I've interviewed her, she

:55:25.:55:26.

has always mentioned the children within the first 60 seconds. And

:55:27.:55:30.

certainly if you take a look away from the newspapers and into the

:55:31.:55:35.

legal papers, she's made this all about the welfare of the kids.

:55:36.:55:39.

Hollywood is a small town - how are people seeing it? They are seeing it

:55:40.:55:45.

as yet another showbiz statistic. But so few Hollywood marriages work

:55:46.:55:50.

out. But yet they had been together for 12 years. That's like 50 in

:55:51.:55:56.

human terms. A-lister is can never usually make it work. I have a

:55:57.:56:01.

theory on that - it's because they are so indulged and surrounded by

:56:02.:56:03.

people who tell them there so fantastic that they cannot

:56:04.:56:06.

compromise in relationships like the rest of us do. A-listers would never

:56:07.:56:10.

say I'm wrong when they think they are right. And usually the first

:56:11.:56:15.

sign of an argument, they are of two the divorce courts. As a showbiz

:56:16.:56:20.

reporter, I would love a statement coming from Jennifer Aniston saying,

:56:21.:56:23.

I told you so! But so far she has taken the high ground and maintained

:56:24.:56:28.

a dignified silence. But a lot of people are taking the opportunity to

:56:29.:56:31.

put some means out there? They certainly are. People speculating

:56:32.:56:37.

that somewhere, Jennifer Aniston and Courteney Cox are sharing a

:56:38.:56:40.

margarita today and laughing about all of this just Jennifer Aniston's

:56:41.:56:48.

reputation in the public eye was that Brad had moved on from her two

:56:49.:56:52.

Angelina. Of course they played a couple in Mr And Mrs Smith, and

:56:53.:56:57.

their romantic mystery on screen was duplicated off-screen. It would be

:56:58.:57:07.

interesting to see what her opinion is of all of this. Can you get her

:57:08.:57:12.

on the show? I'd love to. Any of the three of them, we'd take them! That

:57:13.:57:21.

spring you a few more of your comments on restraint in mental

:57:22.:57:27.

health units. No-one is saying restraint is not appropriate to stop

:57:28.:57:31.

violence, but we're talking about inappropriate use in non-violent

:57:32.:57:34.

cases where the patient has posed no risk. Prone restraint is unsafe.

:57:35.:57:39.

Nursing staff defending these practices should be ashamed of

:57:40.:57:42.

themselves. It is nothing to do with nursing. This one - some of the

:57:43.:57:46.

things I have seen and endured at the hands of mental health staff can

:57:47.:57:51.

only be described as horrific. Anonymous text - I myself nearly had

:57:52.:57:57.

my arms broken when being restrained for not going to bed. Some of them

:57:58.:58:01.

are purely bullies and once in their care, aspect goes out of the window.

:58:02.:58:06.

Michael Owen Facebook - as a professional, I have seen

:58:07.:58:09.

unnecessary restraint many times. I am appalled at the lack of training

:58:10.:58:15.

and bad management. -- Michael on Facebook.

:58:16.:58:17.

50 years ago, they became superstars in astronomy,

:58:18.:58:34.

They represent the most productive period astronomy has ever had.

:58:35.:58:40.

And now, they're taking an anniversary trip.

:58:41.:58:44.

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