02/11/2016 Victoria Derbyshire


02/11/2016

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I'm Joanna Gosling, welcome to the programme.

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As the Justice Secretary holds urgent talks with prison officers,

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we'll ask, what can be done to tackle increasing levels

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We'll have an exclusive report on the care homes evicting elderly

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people when their relatives complain about standards.

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We'll also hear how some ban families from visiting

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It was humiliating. I had always had a good relationship, and it was

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completely unnecessary. It was upsetting, deeply upsetting.

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And, the trauma of having a miscarriage.

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Doctors say some women are at risk of developing post-traumatic

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stress disorder because of what they've been through.

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Welcome to the programme, we're live until 11am.

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Do get in touch with us if you've suffered a miscarriage and you would

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Could friends and family, colleagues and medical staff have

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If you text, you will be charged at the standard network rate.

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Urgent talks will take place today about rising levels of violence

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and suicide in jails across England and Wales.

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Official figures show that self-inflicted deaths in prisons

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have risen by 13% over the past year, while assaults among inmates

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The Prison Officers Association has suspended proposed action

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which was to take place to highlight its concerns.

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Leanne Brown is here with more details.

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What is happening? As concerns grow about the safety imprisons, the

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Justice Secretary will meet with senior figures at the Prison

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Officers' Association. The union earlier suspended and earlier

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instruction that members should meet outside every prison in England and

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Wales. But they later backed down. That would have been seen as an

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unofficial strike action, and they are banned from going on strike, so

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they backed down and agreed to meet in private. That all comes as

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violence reaches a record high imprisons. Around 65 assaults take

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place in prisons every day. Last month the chairman of the parole

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Board warned that safety imprisons has deteriorated to its most serious

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level. Also last month a former chief inspector of prisons said that

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he sees no sign that the number of self-inflicted deaths, self harm and

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incidence of assault will not continue to rise. But Liz truss has

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recently said that she is going to invest ?40 million into prisons,

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recruiting around 400 extra staff to help deal with that violence. She

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said in the Commons yesterday that there is a serious issue with

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violence and levels of suicide and it is her top priority to sort it

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out. If you have had any experience of that, do get in touch, all the

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usual ways of getting in touch. Annita is in the BBC

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Newsroom with a summary Hundreds of people claim they have

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been banned from visiting the care and nursing homes

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where their elderly parents live because they complained about

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the quality of care being provided. An exclusive report for this

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programme found that in the most-extreme cases,

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it's claimed that elderly residents themselves were evicted

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after their relatives Solicitor Jemma Garside says

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difficulties can arise because the law protecting

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the rights of people living in a residential

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homes is a grey area. You have a contract with the care

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home, with the resident and the local authority. You don't have the

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right as a tenant. The contract is written by the care home, they set

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the terms and conditions, and you have to abide by them.

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And we'll have an in-depth report after this news summary.

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A baby and two children are said to be around 15 people found in a

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chilled potato lorry in Norfolk, discovered at the factory in

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doorstep. It is reportedly lorry came from Spain and Foster levering

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tapers to the factory. The Home Office are now dealing with the 15

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people. A soldier has been killed

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during a training exercise at an RAF Police were called to RAF

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Tain, a bombing range 30 The base, which also has a rifle

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and small arms shooting range used by the Army,

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was cordoned off last night Our Scotland Correspondent Craig

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Anderson is at RAF Tain Police were called to the bombing

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range here at 6pm yesterday. There were reports that an incident had

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happened during a live firing exercise. They confirmed in the

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early hours of this morning that one person had died. Speculation that it

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may be a soldier from three Scots battalion, the Black Watch, aged 30

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miles from here near Inverness, but there is no confirmation of that

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this morning. The police said that the incident was contained, that no

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members of the public were at risk, and that the next of kin of the

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victim had been informed, but at this stage we don't know if this was

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a deliberate act or a tragic accident.

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The French authorities are beginning to move the last unaccompanied

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children from the migrant camp in Calais known as the Jungle.

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About 1,500 hundred children have been sleeping in converted shipping

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containers since the camp was demolished last week.

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They are being taken to other facilities across France

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before their claims for UK asylum are processed.

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Iraq's special forces have entered Mosul for the first time

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since Islamic State militants took control there two years ago.

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They say they'll continue their advance to liberate the entire city,

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although they have encountered fierce resistance from IS fighters.

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They are waiting for reinforcements. So far, there has been fierce

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resistance from Islamic State fighters, and thousands of people

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are being used as human shields in the heart of the city.

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Our international correspondent Ian Pannell is with frontline

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This is the moment Iraqi troops are finally entered Mosul. It has taken

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two and a half years, and Islamic State were waiting for them. Four

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militants run across the alley, ready to defend the city and fight

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to the death. Nothing short of all-out war. A brutal, terrifying

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battle that will shape the future of Iraq and the threat of Islamic State

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to the world. The counterterror forces have been moving through

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Mosul, the outskirts only, for the last few hours. They have met stiff

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resistance. We have seen a number of ices fighters moving around.

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Carrying rocket propelled grenades, there have been incoming attacks.

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And a lot of gunfire. The ground is treacherous. It is laced with

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improvised expose of devices, and it illustrates how difficult this final

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stage of the battle is going to be. This is just the first day inside

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Mosul. This is the road the troops must now take, straight to the city

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centre. A dark and dangerous journey into the heart of the caliphate of

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Islamic State. A radical overhaul of the way

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England deals with the risk of flooding is being called

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for by a group of MPs. The Environment, Food

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and Rural Affairs Committee says a new floods commissioner should

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take over the work of The Government said it didn't see

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the need for the commissioner but was already implementing other

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measures proposed by the MPs. One of Ukip's biggest donors,

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Arron Banks, has told the BBC that he's struggling to support any

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of the four leadership candidates. He says the party needs to reinvent

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itself after winning the EU referendum campaign,

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in part by having a clear out He said he wished the only Ukip MP,

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Douglas Carswell, would go back A think tank has said it expects

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inflation to quadruple to about 4% The National Institute for Economic

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and Social Research believes price rises will accelerate rapidly

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because the fall in the value of the pound will be

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passed onto customers. In September, the last

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month for which there are official figures,

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inflation rose to 1%, from 0.6%. The Mayor of London Sadiq Khan has

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ordered an investigation into the growing cost

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of using the Olympic Stadium as a Premier League football ground,

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and for other events. He says the cost of converting

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the stadium is more than ?50 million higher than was estimated

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by his predecessor, Boris Johnson. The stadium is now used

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by West Ham United. Much of the cost will be

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borne by taxpayers. The celebrity Cheryl has been

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announced as the new face The former pop star and X Factor

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judge will front a campaign film which sees her voice replaced

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by young people talking It includes a teenage girl suffering

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sexual abuse and a boy afraid Dame Esther Rantzen,

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who founded Childline, said Cheryl understood

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the new dangers of sexting and cyberbullying,

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and could reach out That's a summary of

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the latest BBC News. In a moment, our exclusive report

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on how some care homes are banning family visitors and even evicting

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elderly relatives when complaints Do get in touch with us

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throughout the morning. Janet says, this is unbelievably

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scary, but how typical of how part of privatised health care are set

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up, we pay but have no rights or recourse, it is appalling that

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relatives of the elderly have no right. David says, it is

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disgraceful, whatever next? Caroline says, it is a sign of the times, it

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is the same across the health -- care service. If you discuss any

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concerns, this is how you will be treated, it is all about money.

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Carol says, they cannot do that, it is disgraceful. D Drill comments

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coming in. If you text, you will be charged

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at the standard network rate. Let's get some sport

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now from Jessica. And a great night of European

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football for British clubs. A brilliant night, impressive

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performances by Manchester City, Arsenal and Celtic. What a night for

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Manchester City, they beat Barcelona for the first time in a competitive

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match, they came from behind to do so. They equalised after Lionel

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Messi's opening goal. Look at that pinpoint free kick from Kevin De

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Bruyne, which gave them the lead. 15 minutes from the end, they scored

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again, the match finished 3-1. You can see from the celebrations what

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it means to the players and the fans. Even the manager, Pep

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Guardiola, was out of his seat, it was a memorable night. They are one

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victory away from reaching the knockout stages. For Arsenal, they

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also had to come from behind, they were 2-0 down inside 15 minutes. It

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was a frantic opening to the match. They pulled level by half-time, and

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three minutes from the end, Mesut Ozil, as cool as you like, pre-to

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the Final Score, they threw to the knockout stages for the seventh

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season in a row. Celtic kept their hopes of staying in our lives, they

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were 1-0 down to Borussia Monchengladbach, but a penalty from

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Mousa Dembele late on gave them a 1-1 draw and a vital point. They

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bottom of the group, two points behind the Germans, with two games

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to play. And, staying with football,

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yesterday you were telling us about the discussions

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going on into whether England, Scotland and Wales would be given

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permission to wear poppies for their World Cup qualifiers

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on 11th and 12th November. The English and Scottish

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associations, and the Welsh, were in discussion with the world governing

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body, England play Scotland next week, on Armistice Day, when the UK

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remembers those that died in the First World War. In the past, Fifa

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has banned players wearing poppies on their shirts, but come from I Spy

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allowing the symbol to be embroidered on armband. This time,

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Fifa have turned down the armband because it says it does not allow

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players to wear religious, political or commercial messages. Both of the

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associations hope to change Fifa's mind, their Chief Executive will

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meet with Fifa tomorrow. We will keep you up-to-date.

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First this morning, this programme can exclusively reveal that hundreds

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of people claim they have been banned from visiting

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the care and nursing homes where their elderly parents live

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because they complained about the quality of care being provided.

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In the most-extreme cases, it's claimed that the elderly

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residents themselves were evicted after their relatives

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Sangita Myska has been investigating.

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I just didn't like seeing her so distressed.

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A casualty of their mindset was the expulsion of

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It's unbelievable, really, that these sort of things

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What we are seeing is a damning reflection on the care industry.

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Britain has an ageing population, and now over 230,000 older people

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Many have complex conditions like dementia or disability that

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It means they often have to rely on family to communicate their needs

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But what happens when that relationship breaks down

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because family feel the concerns are simply not being

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We've learned that for some, the results can be devastating.

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This programme can exclusively reveal that hundreds of families

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claim they have been banned from visiting the residential homes

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where their parents live for complaining about poor care.

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Paul Doolan's dad, Terry, moved into a care home

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He had cancer, was registered blind, needed hearing aids

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Paul visited him at the home every week for three years before

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So this is the place that you had to meet your dad

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when you were banned from visiting him in his care home?

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The ban meant Paul Doolan was only allowed to meet his father at this

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The meetings were watched by a care worker.

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I'd always had a good relationship with dad

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When you saw the e-mail telling you that you were banned

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from the care home where your father was living full-time,

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As I say, I read it three or four times and I just couldn't believe

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The e-mail stated that Paul would have to cease visits

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within the home where his dad was living.

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The ban would take effect immediately.

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The home accused Paul Doolan of demonstrating

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Though it did not explain what that unacceptable behaviour was.

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Paul Doolan claims the real reason he was banned from visiting the home

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was because he complained about lapses in care,

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One allegation was that on weekly visits he rarely found his father's

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Either the battery had run out or they weren't clean.

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It took me about a quarter of an hour to sort this out

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before I could start speaking properly to him.

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Otherwise I was having to shout at him.

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For the rest of the week when I wasn't there he probably sat

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in total silence and we all know that stimulation is very important.

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He had a degree of dementia and, you know, to be deprived

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of your hearing, it's one of your principal senses.

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With the aid of a charity the care home was persuaded two months later

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His visits continued to be chaperoned.

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We showed a lawyer who specialises in helping families with loved ones

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in care the e-mail banning Paul Doolan from visiting his

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If I was a family member receiving it I would be quite shocked.

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Gemma Garside says she sees hundreds of cases similar to Paul's

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because care and nursing home residents have fewer enforcible

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rights than say someone renting a flat from a private landlord.

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You have a contract with the care home, with the residents

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and the local authority if they are funding it.

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You don't have the rights as a tenant.

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The contract is written by the care home.

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They set the terms and the conditions and you have

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So if an elderly person or their family break the terms

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of that contract the nursing and care home may be well

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within its rights to ban family members like Paul

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The nursing home says that it had to ban you not

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because you were making complaints but because your behaviour

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was unacceptable and the implication is that you were threatening.

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My dad had always done his best for me and I was out

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The care home fees were fairly hefty as you will appreciate and I thought

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it was the least they could do to ensure he could hear properly.

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Teddy Doolan eventually moved to another care home.

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Paul says his visits were not chaperoned there and that he had

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But just three months after arriving, Terry passed away.

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We asked the home where Terry Doolan lived to respond to the allegations

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They said during the time in question, "the home followed

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all regulations set by the Care Quality Commission and guidelines

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What happened to Paul and his dad, Terry, is obviously a deeply

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But what I want to know is how often situations like theirs arise?

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And how it is that nursing homes seem to be able to take what appear

:20:21.:20:25.

Eileen Chubb, a former care worker, campaigns for better regulation

:20:26.:20:35.

She says she hears from around 60 families a year in a similar

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The balance of power is totally weighed against the relative.

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Raising concerns and whatever the care home says is taken at face

:20:49.:20:51.

So basically the resident and the relative are the people

:20:52.:20:55.

Relatives we have spoken to like Paul Doolan say

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they were only subject to visitor bans because they raised concerns

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But we've also come across families who say their elderly parents have

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been subject to evictions because their children raised

:21:13.:21:14.

Angela and Mervyn Eastman claim their mum was evicted

:21:15.:21:21.

from her previous nursing home because they lodged a single formal

:21:22.:21:24.

Most of the time I was in tears because I just didn't

:21:25.:21:31.

like seeing her so distressed and frightened, unhappy.

:21:32.:21:35.

In 2013 she moved into a nursing home in Essex.

:21:36.:21:49.

The Eastmans claim that a revolving door of management there, four

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in one year, led to lapses in care, including a failure to properly look

:21:53.:21:57.

As time went on this turned into an ulcer.

:21:58.:22:05.

Then her legs began to swell to double their size

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It also creates quite a smell and I felt that because of the lack

:22:13.:22:21.

of staff and they didn't have the time they weren't

:22:22.:22:23.

Angela kept a log of their growing concerns but it was the merger

:22:24.:22:34.

of two units at the nursing home that finally led to them

:22:35.:22:37.

The Eastmans claim that with no notice residents who displayed

:22:38.:22:45.

aggressive behaviour were moved into the same area of

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I saw my mum pressed against the corner

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I eventually got to her after some pushing and shoving to try and make

:22:56.:23:02.

Because of her dementia she couldn't understand where all of these people

:23:03.:23:09.

had come from, why all the noise, why all the shouting

:23:10.:23:14.

I managed to get her to the room but she wouldn't stop crying.

:23:15.:23:20.

It was the Eastmans' first formal complaint.

:23:21.:23:26.

It said there had been "a thorough investigation into the events

:23:27.:23:32.

and that the home couldn't meet the unreasonable demands placed

:23:33.:23:40.

It said, "Karina was to be given one month's notice to leave the home".

:23:41.:23:47.

Do you think there is anything that you did that was unreasonable

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or made you difficult to deal with?

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They were fearful, they were defensive and therefore

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the casualty of their mindset was the expulsion of

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Karina is now living at a new home where she is happy

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We put the allegations made in this film to the previous care

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They said, "Our duty of care under the Health and Social Care Act

:24:21.:24:25.

is to ensure that we are always able to meet individuals'

:24:26.:24:28.

needs and where we cannot we are compelled to make unenviable

:24:29.:24:31.

Sadly we could no longer meet Mrs Eastman's needs.

:24:32.:24:38.

We are a highly stable service with consistent management.

:24:39.:24:41.

We have been rated good by CQC in the last two inspections".

:24:42.:24:48.

They add that they helped Karina find a new nursing home

:24:49.:24:51.

Campaigner Eileen Chubb believes better transparency

:24:52.:24:57.

within the industry will protect families and residents.

:24:58.:25:01.

She wants the government's inspectorate, the CQC,

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to publish how many bans and evictions individual

:25:04.:25:06.

A care home can only be measured by how it deals with

:25:07.:25:12.

The best care home in the world can have a problem.

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With the best intent in the world it's how they deal with these issues

:25:19.:25:25.

when they are raised, that is what makes a good company

:25:26.:25:28.

What we are seeing is a damning reflection on the care industry.

:25:29.:25:34.

Nursing and care home companies say contracts must be flexible to allow

:25:35.:25:39.

homes to quickly move elderly people if their health worsens and they

:25:40.:25:42.

The man who represents the industry adds that evictions and relative

:25:43.:25:48.

visitor bans are only issued very rarely and ideally with caution.

:25:49.:25:53.

There should be a very clear explanation as to what has

:25:54.:25:55.

precipitated this action by the care home.

:25:56.:25:58.

So I think clarity and being very clear with people and also

:25:59.:26:01.

you to give people respect and say things to their face

:26:02.:26:04.

But with the true scale of visitor bans and evictions unknown,

:26:05.:26:13.

would the industry support publishing the numbers?

:26:14.:26:16.

I think perhaps the Care Quality Commission may look in the future

:26:17.:26:19.

to see whether it should collate this information.

:26:20.:26:22.

Perhaps they as the regulator are the most sensible place

:26:23.:26:24.

What is stopping nursing care homes from making that information

:26:25.:26:28.

What unites all of the families I've spoken to during this investigation

:26:29.:26:37.

is that they feel powerless, isolated and scared.

:26:38.:26:41.

With no-one currently keeping track of the number of visitor bans

:26:42.:26:44.

and evictions in place nationally, that situation is likely to continue

:26:45.:26:47.

And to watch and share that film, head to our programme page,

:26:48.:26:58.

In the next hour, we hear from a woman who was banned

:26:59.:27:06.

from her mother-in-law's care home for three years.

:27:07.:27:11.

It is clearly touching a nerve, lots getting in touch. Sharon says, I

:27:12.:27:18.

complained about a carer as my mum had been hit by another resident on

:27:19.:27:22.

two occasions, I was banned from visiting and my mum was given two

:27:23.:27:26.

weeks to move out. My mum had dementia and I was the main relative

:27:27.:27:30.

visiting her. She was confused as this was the first care home she was

:27:31.:27:35.

placed in, so my visits were important to her. Another family

:27:36.:27:38.

member had to negotiate more time as we could not find another care home

:27:39.:27:43.

that would take in. It's traumatised me, and to this day I cannot believe

:27:44.:27:47.

they could get away with it. Carroll says, I was banned from a care home

:27:48.:27:52.

with a carer bought outcome, sometime later my mother died.

:27:53.:27:56.

Sydney says, often their top priority is when their new black

:27:57.:28:00.

range Rover will be able to collect, just the kind of people you think

:28:01.:28:04.

shouldn't run care homes. Jane says, disgraceful, what about the human

:28:05.:28:08.

rights of the poor person unable to see their family. Joan says, my

:28:09.:28:12.

daughter was banned from seeing her grandad after complaining. Elaine

:28:13.:28:16.

says, this is not all care homes, some care homes take complaints

:28:17.:28:20.

seriously and listen. I work for a care home and we have never elected

:28:21.:28:25.

president. Khalid says, it is more than care homes, if you care, you

:28:26.:28:30.

will pay the price, families are vast. Brandon says, it seems the

:28:31.:28:34.

only care going on in some care homes is caring about profit. The

:28:35.:28:39.

answer is simple, name and shame these charlatans. Thank you for your

:28:40.:28:42.

comments, keep them coming in, we'll be talking about it more later.

:28:43.:28:47.

The French authorities are beginning to move the last unaccompanied

:28:48.:28:49.

children from the migrant camp in Calais known as the Jungle.

:28:50.:28:52.

About 1,500 hundred children have been sleeping in converted shipping

:28:53.:28:54.

containers since the camp was demolished last week.

:28:55.:29:00.

They have been given document saying no further applications for

:29:01.:29:05.

transfers to the UK will be handled in Calais. Riot police were called

:29:06.:29:08.

on Tuesday night when fighting broke out between Eritrea, Christian, and

:29:09.:29:14.

Afghan Muslim teenagers. Police say about 100 youths were involved.

:29:15.:29:18.

What is the overview of what is going to be happening? I'll give you

:29:19.:29:27.

the latest situation. This bus is here and the children get on the bus

:29:28.:29:30.

and the buses go off to centres across France. If you look up there

:29:31.:29:34.

you can see some children are waiting along there and then they

:29:35.:29:38.

come down to the buses. French authorities have just said in the

:29:39.:29:41.

last few minutes already 600 children have been bussed out of

:29:42.:29:46.

here, and they will go to 60 centres across France. If you look up here

:29:47.:29:54.

these are some volunteers that have been helping the children in the

:29:55.:29:57.

camp, supplying food. Representatives from various

:29:58.:30:00.

charities. This is all being overseen by the French riot police.

:30:01.:30:07.

When they get on the bus, on the buses are also for officials from

:30:08.:30:11.

the British border force. And their eligibility, whether they are

:30:12.:30:14.

allowed to come to Britain, will be assessed once they get to those 60

:30:15.:30:17.

centres across France. They'll get here to the amendment to the

:30:18.:30:25.

immigration act. If you spin round here, this is all that's left of De

:30:26.:30:30.

Jonge, just debris. In the last week the whole of it was pulled down, all

:30:31.:30:35.

that remains is this container camp on this side. And there's another

:30:36.:30:39.

centre on the far side with about 200 women. French authorities say

:30:40.:30:42.

they believe everybody will be asked out from here today and the women

:30:43.:30:49.

and children in the other centre will be bussed tomorrow.

:30:50.:30:55.

With increasing violence and suicide in our prisons, the Justice

:30:56.:31:06.

Secretary is holding urgent talks with prison officers.

:31:07.:31:10.

We speak to women who have suffered multiple miscarriages

:31:11.:31:12.

as new research suggests many of them are showing

:31:13.:31:15.

signs of suffering from Post-Traumatic Stress Disorder.

:31:16.:31:20.

Here's the BBC Newsroom with a summary of today's news.

:31:21.:31:26.

Hundreds of people claim they have been banned from visiting

:31:27.:31:28.

the care and nursing homes where their elderly parents live

:31:29.:31:32.

because they complained about the quality of care being provided.

:31:33.:31:35.

An exclusive report for this programme found that

:31:36.:31:37.

in the most-extreme cases, it's claimed that elderly residents

:31:38.:31:40.

themselves were evicted after their relatives

:31:41.:31:43.

One man says he was banned for looking out for his father.

:31:44.:31:58.

I had always had a good relationship, and it was

:31:59.:32:02.

Urgent talks will take place today about rising levels of violence

:32:03.:32:08.

and suicide in jails across England and Wales.

:32:09.:32:11.

Official figures show that self-inflicted deaths in prisons

:32:12.:32:14.

have risen by 13% over the past year, while assaults among inmates

:32:15.:32:19.

The Prison Officers Association has suspended proposed action

:32:20.:32:23.

which was to take place to highlight its concerns.

:32:24.:32:28.

A baby and two children are said to be among 15 people

:32:29.:32:31.

found in a chilled potato lorry in Norfolk.

:32:32.:32:34.

They were discovered at the Albert Bartlett

:32:35.:32:35.

It's reported that the lorry had come from Spain and was delivering

:32:36.:32:40.

Police say the Home Office are now handling the 15 people.

:32:41.:32:47.

A soldier has been killed during a training exercise at an RAF

:32:48.:32:50.

Police were called to RAF Tain, a bombing range 30

:32:51.:32:54.

The base, which also has a rifle and small arms shooting

:32:55.:32:59.

range used by the Army, was cordoned off last night

:33:00.:33:02.

The victim's next of kin have been informed.

:33:03.:33:10.

That's a summary of the latest BBC News.

:33:11.:33:12.

Some impressive performances in the Champions League last night.

:33:13.:33:26.

Manchester City, Arsenal and Celtic all picked up points.

:33:27.:33:28.

It was a memorable night at the Etihad as City beat

:33:29.:33:31.

Barcelona for the first time in a competitive match.

:33:32.:33:33.

Celtic's hopes of progression to the knockout stages

:33:34.:33:36.

are still just about alive after a 1-1 draw in Germany

:33:37.:33:41.

They would have to win upcoming matches against both Barcelona

:33:42.:33:45.

Arsenal also made a brilliant comeback, against Ludogorets.

:33:46.:33:55.

They were 2-0 down inside 15 minutes but pulled it back to 3-2.

:33:56.:33:58.

Mesut Ozil with the winning goal in the final minutes.

:33:59.:34:01.

I'll be back just after 10am with more sport for you.

:34:02.:34:08.

The pain of losing a baby, even in the early stages of pregnancy,

:34:09.:34:11.

can leave some women so traumatised that they can develop

:34:12.:34:14.

Researchers at Imperial College London says there should be

:34:15.:34:17.

more support for women who suffer from ectopic

:34:18.:34:20.

They want women to be screened for the symptoms of PTSD to better

:34:21.:34:25.

understand what they're going through and give

:34:26.:34:27.

In the studio is Dr Jessica Farren, who is one of the people behind

:34:28.:34:32.

Also here are Nicole Martin and Nena Truman, who have both

:34:33.:34:38.

suffered multiple miscarriages, and Ruth Bender Atik,

:34:39.:34:43.

who is the national director of the charity the Miscarriage

:34:44.:34:45.

You had three miscarriages in two years, what did it do to you? It

:34:46.:35:02.

left me feeling incredibly anxious, especially after the first and

:35:03.:35:08.

second pregnancy. When I got pregnant the third time, I was

:35:09.:35:12.

obsessively taking tests, thinking I was going to lose the baby, I

:35:13.:35:16.

struggled to sleep at night, I was consumed by the fear I would have

:35:17.:35:20.

another miscarriage, and when I became pregnant with Joseph, who is

:35:21.:35:26.

two years old now, almost, there was no joy in the pregnancy. I had

:35:27.:35:30.

counselling throughout the pregnancy to keep me going. Every twinge I

:35:31.:35:37.

felt I would lose the baby and I spent a lot of money on private

:35:38.:35:39.

scans to check that he was still alive. To hear that being described

:35:40.:35:47.

as potentially PTSD, although you have not been diagnosed, does that

:35:48.:35:51.

make sense? I read the research, I did not have the flashbacks, but I

:35:52.:35:57.

had the constant anxiety. There were nights I would not sleep as I felt I

:35:58.:36:02.

was going to miscarry, it affected my work, I was consumed by the

:36:03.:36:06.

feeling that I was going to lose this baby. Even when you have the

:36:07.:36:12.

baby, the feeling does not go. I worry a lot about my children's

:36:13.:36:15.

health now, I feel something terrible is about to happen. That is

:36:16.:36:20.

the impact it has had on me and my family. You have also had multiple

:36:21.:36:24.

miscarriages, how has it affected you? The first time was really

:36:25.:36:28.

tough, because we did not find out we had lost the baby until I went in

:36:29.:36:33.

for my first scan. They said it was gone. We had already told all of our

:36:34.:36:40.

family, it was really tough, having to tell everybody what had happened.

:36:41.:36:47.

I did not know what to do. I was 27, supposed to be an easy thing to get

:36:48.:36:52.

pregnant and have a baby. I became accessed with replacing that

:36:53.:36:56.

pregnancy, it took eight months for us to fall again. I was doing

:36:57.:37:00.

ovulation tests secretly, my husband did not bode, he does now! I fell

:37:01.:37:07.

pregnant again and I lost that one as well. Gutted. I could not believe

:37:08.:37:15.

it has happened again. When you hear it being talked about today

:37:16.:37:18.

potentially of the impact is being like PTSD, does that describe how

:37:19.:37:28.

you felt? You are in a dark place, you feel you cannot talk about it,

:37:29.:37:32.

but who is there to talk to about it, other than your partner, but

:37:33.:37:36.

they are going through it as well? Nobody talks about it. You told not

:37:37.:37:41.

to tell anybody you are pregnant until you know for sure at 12 weeks,

:37:42.:37:45.

so who can you tell when you go for your scan at 12 weeks and they tell

:37:46.:37:48.

you your baby has gone? People around you did not know? They did,

:37:49.:37:53.

because we told them, but following that we did not tell anybody. And

:37:54.:37:57.

then the next three were really early, I had four in total. There

:37:58.:38:03.

were a lot of people, they knew I was pregnant, the first they knew

:38:04.:38:09.

was when I told them it was gone, and that was hard to do. It is being

:38:10.:38:16.

talked of as potentially PTSD. What was it that made you start to look

:38:17.:38:19.

at early miscarriage in this way? Anyone who has worked in any

:38:20.:38:24.

pregnancy unit is aware that there is a gap in the service we offer. We

:38:25.:38:26.

offer competitive clinical care, but that is the end of our

:38:27.:38:42.

contact with them. Unlike in healthy pregnancies, where six weeks after

:38:43.:38:44.

there is a routine screening in place to check your mental health,

:38:45.:38:48.

there is nothing like that after a miscarriage or an ectopic pregnancy,

:38:49.:38:52.

despite the fact that these women seem to be suffering just as much,

:38:53.:38:56.

if not more. What would you hope the impact of the research to be? One of

:38:57.:39:03.

the most important things is that there is increased awareness that

:39:04.:39:08.

women may be suffering and they benefit from support. The women to

:39:09.:39:13.

be aware, their friends and family, and the GPs, they have the chance to

:39:14.:39:20.

look out for this. You are with the miscarriage Association, what did

:39:21.:39:23.

you think about this research? The research is hugely helpful. In many

:39:24.:39:30.

ways, it confirms what we know already from the women who get in

:39:31.:39:33.

touch with us, and from their partners as well. Miscarriage and

:39:34.:39:40.

ectopic pregnancy, however early it happens, can be hugely distressing.

:39:41.:39:44.

It is something that people relive constantly, both straight after the

:39:45.:39:50.

miscarriage or the loss and also in subsequent pregnancies, we have

:39:51.:39:55.

already heard they can be very frightening, filled with anxiety.

:39:56.:40:02.

What about that advice, you don't tell anybody you are pregnant until

:40:03.:40:06.

you have had your scan at 12 weeks, and then that is the time to tell,

:40:07.:40:12.

when you know it is on track? If you do follow that advice, it means that

:40:13.:40:15.

if you go through something difficult, it makes it possibly

:40:16.:40:21.

worse to talk about it, or not? Should the advice be reconsidered? I

:40:22.:40:27.

don't know if it is advice, it is one of those things that people say.

:40:28.:40:30.

You have to find what is right for you. You don't tell anyone, you are

:40:31.:40:36.

telling people and on telling them at the same time. But if you have

:40:37.:40:42.

told people, you may forget to tell people that you have miscarried, and

:40:43.:40:45.

they may come back to do some time later and ask how the pregnancy is

:40:46.:40:48.

going. Either way it is very difficult. It is so hard. What do

:40:49.:40:55.

you feel is the best support and help that you could get? Did you

:40:56.:41:02.

have much support in the end? I got counselling after my second

:41:03.:41:05.

miscarriage because I knew I was on a downward spiral. I was not myself,

:41:06.:41:12.

I was angry, sad, I felt like I was being followed around by pregnant

:41:13.:41:16.

women and I could not heal with it. I went out and found myself some

:41:17.:41:19.

counselling through a Work Programme. But there are a lot of

:41:20.:41:24.

women who may not realise when they are on that spiral. They need

:41:25.:41:29.

somebody to ask them if they are OK. Women don't talk about it. They feel

:41:30.:41:35.

ashamed, embarrassed to talk about how they are feeling. Because

:41:36.:41:39.

miscarriage is so common, one in four, also people, friends and

:41:40.:41:45.

family, and people from the medical profession, say it is one of those

:41:46.:41:50.

things. And being surprised you were feeling this low, it is only five

:41:51.:41:56.

weeks old, it is just self. There is a feeling, it is not really a baby,

:41:57.:42:00.

but when you are pregnant, you are already emerging -- imagining names,

:42:01.:42:07.

etc. Women are not allowed to feel awful because it is common. You

:42:08.:42:11.

don't want to have to constantly explain and talk about it. I wanted

:42:12.:42:18.

to talk about it. I felt people around me were embarrassed when I

:42:19.:42:21.

spoke about it, people don't know what to say. When you have just had

:42:22.:42:26.

a miscarriage, it is all you are thinking about, so when people don't

:42:27.:42:30.

talk about it, I felt angry, because I thought, ask me how I am feeling.

:42:31.:42:35.

You are consumed by it, by wanting a child. When you use the term PTSD in

:42:36.:42:43.

the context of miscarriage, people might assume that PTSD relates to

:42:44.:42:52.

something, an accident or going to a war zone, that sort of experience.

:42:53.:42:57.

In the context of miscarriage, is it exactly the same, the impact on

:42:58.:43:02.

somebody psychologically? There is not a specific instrument to look at

:43:03.:43:05.

the effects of a miscarriage or an ectopic pregnancy, at the moment we

:43:06.:43:10.

are using this one, but looking at the symptoms that women are

:43:11.:43:14.

reporting, it seems to fit very well into the structure of something we

:43:15.:43:20.

diagnose as PTSD. These are screening questionnaires which have

:43:21.:43:24.

been validated in lots of other contexts. They are demonstrating a

:43:25.:43:27.

significant amount of symptomatology out there. The number of people we

:43:28.:43:33.

found who seem to be reaching the threshold suggests -- suggestive of

:43:34.:43:41.

PTSD is very high, but there are people believe that who are also

:43:42.:43:44.

suffering from symptoms that are impacting on their day-to-day life.

:43:45.:43:50.

When we had them describing how they felt, it is completely

:43:51.:43:52.

understandable, of course, that anybody would feel like that. Nobody

:43:53.:43:57.

must get through without feeling what they are describing, to some

:43:58.:44:02.

extent. Absolutely. Grief is a normal reaction, but what women and

:44:03.:44:09.

those randomly to be aware of, if the symptoms are going on for log of

:44:10.:44:12.

unexpected or are bidding to impact their life, they need to consider

:44:13.:44:16.

whether they need to go for a formal assessment and proper help. There is

:44:17.:44:23.

a minimal follow-up. After my second miscarriage, I had a medical

:44:24.:44:26.

management, they give you pills and you miscarried at home, which is

:44:27.:44:31.

really traumatic. There is a lot of blood, you are flushing your baby

:44:32.:44:34.

down the toilet. You sent home and you told, you bleed excessively, you

:44:35.:44:40.

should call accident and emergency, but what is excessively? You would

:44:41.:44:44.

think the next day they would say, come in or have a chat, but there is

:44:45.:44:49.

no follow up. It is a really brutal experience.

:44:50.:44:54.

What help is there for people and does it tend to be focused on the

:44:55.:44:59.

physical aspect rather than psychological? I think that when you

:45:00.:45:03.

are going through the process in hospital it is understandable that

:45:04.:45:07.

the focus is on the clinical. People will describe to you the options

:45:08.:45:11.

that are available to you. It sounds dreadful, these are choices you

:45:12.:45:15.

don't want to have to make about what happened or how the miscarriage

:45:16.:45:20.

will happen. They don't necessarily tell you everything that is going to

:45:21.:45:23.

happen, so you can be shocked about the amount of blood and pain full

:45:24.:45:27.

stop people have described it as looking like a war zone. But I think

:45:28.:45:33.

what people also need is support. They need kindness and sensitivity

:45:34.:45:37.

and support for what they are going through. This to eke says, feeling

:45:38.:45:46.

for the ladies on the show, I experienced a miscarriage. Heather

:45:47.:45:51.

says, I had three miscarriage, others attitude was to have won was

:45:52.:45:55.

misfortune, to have three was carelessness. This one says, as far

:45:56.:45:59.

as I'm aware no therapy or counselling was offered to both

:46:00.:46:03.

parents. Do you feel you will ever get over it? I've got three children

:46:04.:46:11.

now, and I'm much better than I was because I've got my family. As I

:46:12.:46:15.

said, the impact is that I worry about my children and I have this

:46:16.:46:18.

feeling something is going to happen. Because I had two years of

:46:19.:46:24.

pretty miserable luck. Part of me doesn't want to forget about what

:46:25.:46:27.

happened because I do think it makes you more empathetic towards other

:46:28.:46:31.

women. I'll never ask a woman now if they want to have children, if they

:46:32.:46:35.

have a child, whether they want a second one, that's what people do

:46:36.:46:38.

all the time. I think you become a better person for it. I think that

:46:39.:46:46.

you never go back to how you were. It does get easier. You don't get

:46:47.:46:50.

over it, you just find a new normal and that's how you then live your

:46:51.:46:54.

life. Thank you for coming and talking to us. And do keep your

:46:55.:46:58.

thoughts coming in on that one as well.

:46:59.:46:59.

Iraqi troops move from house to house in the suburbs of Mosul

:47:00.:47:03.

as the advance against Islamic State continues -

:47:04.:47:08.

amid fears for hundreds of thousands of civilians.

:47:09.:47:14.

The Justice Secretary, Liz Truss, has agreed to hold urgent

:47:15.:47:16.

talks today with leaders of the Prison Officers Association

:47:17.:47:18.

about tackling increasing levels of violence and suicides in jails

:47:19.:47:21.

As a result, the union has suspended proposed action which was to take

:47:22.:47:29.

Our home affairs correspondent Danny Shaw is with us.

:47:30.:47:39.

With me is Mike Rolfe, he's a former prison officer

:47:40.:47:41.

who is now national chair of the prison officers association.

:47:42.:47:44.

And Lord Ramsbotham, he was was the former chief

:47:45.:47:46.

inspector of prisons for England and Wales and now

:47:47.:47:48.

Danny, tell us first of all why this has blown up, what's been going on?

:47:49.:47:59.

I think the month there has been huge concern about conditions in

:48:00.:48:03.

prisons, escalating levels of violence, self harm and suicide. I

:48:04.:48:08.

think the murder two weeks ago at Pentonville prison in North London

:48:09.:48:10.

of a prisoner and two others who were stabbed really highlighted

:48:11.:48:16.

those concerns and brought the issue to public consciousness, really. And

:48:17.:48:22.

I think as a result of that, prison officers are concerned that they

:48:23.:48:26.

cannot safely operate jails as they are at the moment on the current

:48:27.:48:30.

levels of staff with the regime that they are required to operate. And

:48:31.:48:36.

so, what they've wanted to do was to hold a series of union meetings

:48:37.:48:41.

outside his gates in order to highlight their concerns. They will

:48:42.:48:46.

be visible to the public and media. And then after that they were going

:48:47.:48:50.

to come in effect, impose their own working practices in the jail, only

:48:51.:48:54.

letting inmates out of their cells in small numbers. That would be a

:48:55.:48:58.

highly restrictive kind of regime. The government has therefore agreed

:48:59.:49:03.

as part of a deal for that action to be suspended, to hold urgent talks.

:49:04.:49:11.

There will be a meeting with Liz Truss, the Justice Secretary, and

:49:12.:49:13.

senior officials this afternoon to try to address concerns. Lord round

:49:14.:49:19.

spot, there have been all sorts of things said for many years about

:49:20.:49:23.

what is going on in prison, what do you think when you hear all this?

:49:24.:49:27.

I'm not surprised after the disastrous decision of Chris

:49:28.:49:33.

Grayling to reduce staff numbers by over 30%. The basis of all prisons

:49:34.:49:39.

is the relationship between staff and prisoners. And unless things are

:49:40.:49:43.

right for staff, nothing will be right for prisoners. And I've been

:49:44.:49:47.

saying for years that one of the major problems of our prison service

:49:48.:49:53.

is that unlike every business, every school and every hospital, it

:49:54.:49:58.

doesn't have named people responsible and accountable for

:49:59.:50:01.

different types of prisons and prisoners. And the emphasis of the

:50:02.:50:06.

governorship of a prison should be on leading the staff. And that has

:50:07.:50:11.

not happened. And if you have cuts on top of that, fast the overcrowded

:50:12.:50:18.

prisons, you are bound to have the problems that have been highlighted

:50:19.:50:21.

so vividly by my successors as Chief inspectors of prisons. Mike, chair

:50:22.:50:27.

of the prison officers Association, how bad have things got? It is a

:50:28.:50:32.

bloodbath in prisons at this minute. You go to prisons throughout the

:50:33.:50:35.

state and I visit prisons on a regular basis, our staff have lost

:50:36.:50:40.

all morale, all motivation. Prisoners are scared. They want

:50:41.:50:45.

prison officers to be in charge and the prison officers feel incapable

:50:46.:50:49.

to do that. Low staffing numbers, people leaving the job in droves,

:50:50.:50:52.

it's a real bad mix and it's dangerous for everyone, staff and

:50:53.:50:56.

prisoners are like. The action that was going to happen today, was that

:50:57.:51:02.

as close to strike action as prison officers could go? The government

:51:03.:51:07.

will always insist we are taking industrial action whenever we try

:51:08.:51:10.

and hold meetings. What we were asking our members to do was hold

:51:11.:51:15.

meetings about health and safety with genuine concern. Of course the

:51:16.:51:18.

government or the employers don't want us to do that. What we were

:51:19.:51:23.

planning to do after that was take control of the regime, take that

:51:24.:51:26.

responsibility four management who have been absolutely unable to keep

:51:27.:51:31.

our members in prison safe. So, Liz Truss will be holding urgent talks,

:51:32.:51:38.

and what do you want to hear? Well, we have demanded to see Liz Truss,

:51:39.:51:41.

really, because we have lost faith with the managers running the prison

:51:42.:51:46.

system. What we want Liz Truss to say, she's going to put an urgent

:51:47.:51:50.

injection of cash to increase staff numbers, but she's also going to

:51:51.:51:54.

sort out the recruitment and retention issue. Prison officers

:51:55.:51:57.

don't want to join the job now. Why would you want to come into an

:51:58.:52:02.

environment like that? We also want her to influence those leaders and

:52:03.:52:08.

instruct them to basically run safe regimes. They are always trying to

:52:09.:52:12.

do too much with too little. If there is not enough staff, they try

:52:13.:52:16.

and run everything anyway and that puts our members at risk and puts

:52:17.:52:19.

prisoners at risk at the same time. Do you have confidence she will do

:52:20.:52:24.

what you want? We've given them a deadline until next Friday the 11th.

:52:25.:52:30.

If we don't get what we want we will be asking our branches to hold those

:52:31.:52:33.

emergency meetings and taking control from management. What would

:52:34.:52:37.

that mean? That we would no longer allow managers to tell our staff

:52:38.:52:41.

what to do, we would be instructing our staff what to do and basically

:52:42.:52:45.

run the prisons for them instead. Describe what would happen on a

:52:46.:52:49.

daily basis. We would ask our local committees to direct staff on how

:52:50.:52:53.

prisons are going to be unlocked, we'd want it done safely for

:52:54.:52:57.

prisoners and staff, and we'd take away the manager responsibility in

:52:58.:53:01.

instructing staff what they do on a daily basis. At the moment they are

:53:02.:53:05.

not keeping our members and prisoners safe, they are making

:53:06.:53:07.

dangerous decisions and putting everybody at risk. At the end of the

:53:08.:53:12.

day this is a crisis of humanity now, where we've got people being

:53:13.:53:16.

murdered, killed, stabbings, incidents daily. Six members of

:53:17.:53:22.

staff every single day are assaulted, 65 assaults every day.

:53:23.:53:29.

Our members are not just fearful of being assaulted, they have to deal

:53:30.:53:32.

with prisoners being assaulted, suicides, overdose, drug usage. It's

:53:33.:53:37.

completely out of control. And unless someone takes responsible

:53:38.:53:41.

steps, and the union wants to be responsible in all this, we are not

:53:42.:53:45.

looking to take industrial action come but somebody has to take a

:53:46.:53:48.

responsible approach to making sure everybody is safe and nobody else is

:53:49.:53:53.

doing that. So it's left to us to take a responsible approach. It

:53:54.:53:56.

would be an extraordinary step, could that happen? Well, microbe

:53:57.:54:02.

says it will happen unless they get what they want from the talk. I'm

:54:03.:54:09.

not sure we are quite at that yet -- Mike Rolfe says. Liz Truss will be

:54:10.:54:12.

outlining her plans for prison reform and safety tomorrow. We know

:54:13.:54:16.

some of what she is likely to say because it will carry on what

:54:17.:54:20.

Michael Gove, her predecessor, put in train, which is giving governors

:54:21.:54:24.

more control, changing the way education is provided in prisons.

:54:25.:54:28.

But I think she also has to say something about recruitment of

:54:29.:54:32.

prison officers. She has already announced 400 extra staff. At the

:54:33.:54:37.

problem as far as I understand it is that in some areas it just doesn't

:54:38.:54:42.

pay to be a prison officer. Even if you get people to sign up they will

:54:43.:54:47.

leave after a few months. So there really has to be some way of

:54:48.:54:51.

attracting people to the service and then keeping them there. And whether

:54:52.:54:56.

that involves extra pay incentives early on in someone's career, or pay

:54:57.:55:01.

progression, I would have thought that is something the government has

:55:02.:55:04.

got to be seriously looking at, if they can persuade the Treasury to

:55:05.:55:08.

open their pocket. What would your advice be to Liz Truss, Lord

:55:09.:55:18.

Ramsbottom, it's not going to be easy to turn it around, is it? It's

:55:19.:55:24.

not. In addition to the prison officers Association, the Prison

:55:25.:55:28.

Governors Association, which is a very responsible organisation

:55:29.:55:30.

consisting of all the governors, have also been calling for a public

:55:31.:55:36.

enquiry into the system. And I think that Liz Truss, in addition to

:55:37.:55:40.

listening to the prison officers Association, which I hope she will,

:55:41.:55:44.

will also listen to the Prison Governors Association because the

:55:45.:55:52.

fact that the two of them, the two staff associations are both calling

:55:53.:55:57.

for urgent action to put right the deliberate act of her predecessor

:55:58.:56:02.

but one is very significant and ought to be taken very seriously by

:56:03.:56:06.

those in Parliament. Thank you all very much for joining us.

:56:07.:56:08.

Let us know what you think about that.

:56:09.:56:11.

We'll have an exclusive report on the care homes evicting elderly

:56:12.:56:15.

people when their relatives complain about standards.

:56:16.:56:21.

Lots of you getting in touch on the discussion we just had about

:56:22.:56:26.

miscarriage as well. Kirsty says "I suffered the tragedy of a

:56:27.:56:30.

miscarriage in 2015, the worst time of my life. Something that will scar

:56:31.:56:34.

me for life. It changed me as a person and not in a good way". And

:56:35.:56:39.

Alan Zampa says "Watching the item about miscarriage, nobody ever talks

:56:40.:56:48.

about the impact of abortion, having that at 18 had a lifelong impact

:56:49.:56:50.

stock Let's get the latest weather update

:56:51.:56:53.

- with Chris Fawkes. Certainly a cold start to the

:56:54.:57:01.

morning but plenty of sunshine on the cards for most of us. Worth

:57:02.:57:04.

reminding ourselves why it feels cold. On Monday we had temper macro

:57:05.:57:08.

like these. Up to 22 in the warmest spot. The warm air across Scotland

:57:09.:57:13.

has surged southward over the last 36 hours, hammering those

:57:14.:57:19.

temperatures. For some compared with Monday we are about 11 degrees

:57:20.:57:23.

colder than it was. So that's why there's a certain chill in the air.

:57:24.:57:27.

Weather watchers have been out in force already this morning, braving

:57:28.:57:31.

the autumn chill. Foggy start to the morning, lifting here and we had

:57:32.:57:42.

some patchy fog around. So cold that even the horses needed the winter

:57:43.:57:46.

where this morning. For most of us, plenty of sunshine to look forward

:57:47.:57:49.

to during the rest of the day. Some showers coming in across the north

:57:50.:57:53.

of Scotland. Some sneaking down the North Sea, brushing into the East

:57:54.:57:57.

coast of England. But for the vast majority it was a financial try.

:57:58.:58:00.

Taking a closer look at the weather through the afternoon. Wales in

:58:01.:58:04.

south-west England with barely a cloud in the sky. Isolated shower

:58:05.:58:10.

brushing the peninsula, far west of Pembrokeshire. The odd shower down

:58:11.:58:14.

the eastern coast of England, certainly a cold wind blowing in, as

:58:15.:58:18.

there will be on the eastern side of Scotland. Northern Ireland stays

:58:19.:58:25.

fine. Dry weather for Central and southern Scotland, showers affecting

:58:26.:58:27.

the north but they should blow through quickly. Overnight clear

:58:28.:58:32.

skies, another cold night across England and Wales with temperatures

:58:33.:58:35.

dropping away, rural areas with a touch of Frost. Towards the end of

:58:36.:58:40.

the night, temperatures picking up across the north-west of the country

:58:41.:58:46.

as cloud comes in off the Atlantic. With the low pressure, outbreaks of

:58:47.:58:51.

rain pushing in across Scotland and Northern Ireland initially, the rain

:58:52.:58:55.

band trickling to the far north of England and the north and west of

:58:56.:59:00.

Wales. Dry and bright across south-west England, sunny spells,

:59:01.:59:03.

but staying on the cold side for the time of year. Temperatures foremost

:59:04.:59:07.

between eight and 12 degrees. Low pressure through Friday with a

:59:08.:59:10.

weather front draped around this area of low pressure bringing spells

:59:11.:59:14.

of rain. In between some gaps in cloud and sunshine coming through.

:59:15.:59:19.

Temperatures on the cool side, highs of eight to 12 degrees. If anything

:59:20.:59:23.

it will get cooler in the weekend. Could be cold enough for snowy

:59:24.:59:25.

showers over the hills of northern Scotland. That's your weather.

:59:26.:59:33.

Welcome to the programme if you've just joined us. Coming up before

:59:34.:59:39.

11am, how would you feel if you were banned from seeing an elderly family

:59:40.:59:43.

member in a care home? It's happening now in the UK to relatives

:59:44.:59:47.

who have complained about standards. We'll talk to some of those

:59:48.:59:48.

affected. The resident and relative have the

:59:49.:59:57.

least power, and that is a major part of the problem.

:59:58.:00:02.

Those of you getting in touch, keep telling us your experiences.

:00:03.:00:04.

The families of six former British soldiers who are jailed in India say

:00:05.:00:07.

they're sick to death of being told the Government can't intervene,

:00:08.:00:10.

and are now begging Theresa May for help.

:00:11.:00:12.

Also, why the pain of losing a baby can affect some women so badly they

:00:13.:00:25.

develop PTSD. I knew I was on a downward spiral. I

:00:26.:00:32.

was not myself, I was angry, sad, I felt like I was being followed

:00:33.:00:36.

around by pregnant women, and I could not deal with it. I went out

:00:37.:00:40.

and found myself some counselling through a Work Programme. However,

:00:41.:00:45.

there are a lot of women who may not realise when they are on that

:00:46.:00:49.

spiral. They need somebody to ask them if they are OK.

:00:50.:00:55.

Here's Annita in the BBC Newsroom with a summary of today's news.

:00:56.:00:58.

Hundreds of people claim they have been banned from visiting

:00:59.:01:01.

the care and nursing homes where their elderly parents live

:01:02.:01:04.

because they complained about the quality of care being provided.

:01:05.:01:07.

An exclusive report for this programme found that

:01:08.:01:10.

in the most-extreme cases it's claimed that elderly residents

:01:11.:01:13.

themselves were evicted after their relatives

:01:14.:01:16.

Paul Doonan says he was banned for looking out for his dad.

:01:17.:01:23.

I had always had a good relationship with Dad,

:01:24.:01:28.

And we'll have more on this story after this news summary.

:01:29.:01:41.

Urgent talks will take place today about rising levels of violence

:01:42.:01:44.

and suicide in jails across England and Wales.

:01:45.:01:48.

Official figures show that self-inflicted deaths in prisons

:01:49.:01:50.

have risen by 13% over the past year, while assaults among inmates

:01:51.:01:55.

The Prison Officers Association has suspended proposed action

:01:56.:02:00.

which was to take place to highlight its concerns.

:02:01.:02:04.

A baby and two children are said to be among 15 people

:02:05.:02:07.

found in a chilled potato lorry in Norfolk.

:02:08.:02:10.

They were discovered at the Albert Bartlett

:02:11.:02:12.

It's reported that the lorry had come from Spain and was delivering

:02:13.:02:17.

Police say the Home Office are now handling the 15 people.

:02:18.:02:24.

A soldier has been killed during a training exercise at an RAF

:02:25.:02:27.

It happened at RAF Tain, a bombing range 30 miles from Inverness.

:02:28.:02:35.

The base, which also has a rifle and small arms shooting

:02:36.:02:37.

range used by the Army, was cordoned off last night

:02:38.:02:40.

The soldier's family have been informed.

:02:41.:02:52.

Iraqi troops are moving house to house in the suburbs of Mosul to

:02:53.:02:57.

secure the ground for civilians ahead of a renewed advance to

:02:58.:03:01.

liberate the city from the so-called Islamic State. Some Iraqi units and

:03:02.:03:05.

special forces are waiting for reinforcement amid fears of hidden

:03:06.:03:09.

cells, secret tunnels and ambushes. So far there has been fierce

:03:10.:03:12.

resistance and thousands of civilians are believed to being held

:03:13.:03:14.

in the heart of the city. The French authorities are beginning

:03:15.:03:16.

to move the last unaccompanied children from the migrant camp

:03:17.:03:19.

in Calais known as the Jungle. About 1,500 children have been

:03:20.:03:22.

sleeping in converted shipping containers since the camp

:03:23.:03:24.

was demolished last week. They are being taken to other

:03:25.:03:26.

facilities across France before their claims for UK

:03:27.:03:28.

asylum are processed. One of the Ukip's biggest donors,

:03:29.:03:34.

Arron Banks, has told the BBC that he's struggling to support any

:03:35.:03:37.

of the four leadership candidates. He has threatened to stop funding

:03:38.:03:46.

the party unless it cleanses itself of some of its best-known figures.

:03:47.:03:51.

He said the party was in a terrible mess. He said it will either die and

:03:52.:03:55.

fade into the background or come back as a different force.

:03:56.:04:01.

It will either day and fade into the background or it will come back as a

:04:02.:04:07.

different force. We are seeing these movements worldwide, we are seeing

:04:08.:04:12.

it in Holland, Germany, in America with Donald Trump. It would be

:04:13.:04:16.

unwise to write off the party get. But I agree it could be the end, but

:04:17.:04:18.

it might not be. That's a summary of

:04:19.:04:20.

the latest BBC News. Do get in touch with us

:04:21.:04:22.

throughout the morning. If you text, you will be charged

:04:23.:04:25.

at the standard network rate. Loads of you getting in touch on the

:04:26.:04:39.

care homes story, some loved ones feeling they have been banned from

:04:40.:04:43.

visiting, having raised complaints, and in some cases residents have

:04:44.:04:47.

been evicted after complaints were raised. If you have experienced

:04:48.:04:49.

anything like that, do get in touch. A good night for British clubs

:04:50.:04:51.

in the Champions League group stages, with impressive performances

:04:52.:04:57.

from Manchester City, They beat Barcelona for the first

:04:58.:04:59.

time in six attempts. And they actually came from behind

:05:00.:05:07.

to do so. You'll remember just two weeks ago

:05:08.:05:09.

City being thrashed 4-0 by Barca. It couldn't have been more

:05:10.:05:15.

different this time around. It was 1-1 at half-time,

:05:16.:05:17.

and then this pinpoint free kick from Kevin De Bruyne

:05:18.:05:22.

gave City the lead. And 15 minutes from the end

:05:23.:05:24.

City scored again, You can see what it

:05:25.:05:27.

means to the players. It means they're now just one

:05:28.:05:33.

win away from reaching And Celtic have kept

:05:34.:05:37.

their hopes of staying They were 1-0 down to

:05:38.:05:45.

Borussia Moenchengladbach after this But a penalty from Moussa Dembele

:05:46.:05:53.

late on gave them a 1-1 It still leaves them

:05:54.:06:01.

bottom of the group, two points behind Gladbach with two

:06:02.:06:05.

games to play. For Arsenal, they also had

:06:06.:06:10.

to come from behind too. The Gunners were 2-0 down inside 15

:06:11.:06:13.

minutes, in what was quite a frantic They pulled themselves

:06:14.:06:17.

level by half-time. And then, in the final three

:06:18.:06:22.

minutes, up popped Mesut Ozil, And Arsenal are through

:06:23.:06:25.

to knockout stages for You'll remember yesterday

:06:26.:06:31.

that the English and Scottish FAs, and also, separately,

:06:32.:06:40.

the Welsh FA, were all in discussion It is about wearing poppies on their

:06:41.:06:52.

shirts for the upcoming World Cup qualifiers.

:06:53.:06:53.

England play Scotland next week on 11th November,

:06:54.:06:55.

which is Armistice Day, when the UK remembers those that

:06:56.:06:58.

In the past, Fifa has banned players wearing poppies on their shirts,

:06:59.:07:02.

but compromised by allowing the symbol to be embroidered

:07:03.:07:04.

This time around, Fifa have turned down the armband idea because it

:07:05.:07:08.

says it doesn't allow players to wear religious, political

:07:09.:07:10.

Both the Scottish and English FAs hope to change Fifa's mind, though,

:07:11.:07:14.

and their chief executives will meet with Fifa officials tomorrow.

:07:15.:07:18.

Damian Collins has written to the Fifa president, urging him to change

:07:19.:07:23.

their stance. So we'll keep you up

:07:24.:07:24.

to date on that. Louis Smith has been suspended I

:07:25.:07:29.

British gymnastics for two months. This is all because of a video

:07:30.:07:38.

that was leaked to the media in which Smith appeared to mock

:07:39.:07:41.

the Islamic religion. Luke Carson, the former gymnast,

:07:42.:07:43.

was also in the video. Carson won't be suspended,

:07:44.:07:45.

but did receive a reprimand. This programme can exclusively

:07:46.:07:49.

reveal that hundreds of people claim they have been banned from visiting

:07:50.:07:55.

the care and nursing homes where their elderly parents live

:07:56.:07:58.

because they complained about the quality of

:07:59.:08:01.

care being provided. In the most-extreme cases it's

:08:02.:08:04.

claimed that the elderly residents themselves were evicted

:08:05.:08:07.

after their relatives Sangita Myska has

:08:08.:08:10.

been investigating. Britain has an ageing population

:08:11.:08:13.

and now over 230,000 older people Many have complex conditions that

:08:14.:08:24.

leave them vulnerable. It means they may have to rely

:08:25.:08:31.

on family to communicate their needs But what happens when that

:08:32.:08:37.

relationship breaks down, because family feel that concerns

:08:38.:08:41.

are simply not being We've learned that for some,

:08:42.:08:43.

the results can be devastating. Paul Doolan's dad, Terry,

:08:44.:08:50.

moved into a care home Paul visited him at the home every

:08:51.:08:54.

week for three years before He says it was because he had

:08:55.:09:00.

complained about poor standards So this is the place that you had

:09:01.:09:09.

to meet your dad when you were banned from visiting

:09:10.:09:14.

him in his care home? The ban meant Paul and Terry

:09:15.:09:15.

could only meet at this club away from the care home, watched

:09:16.:09:20.

by a chaperone employed I'd always had a good

:09:21.:09:22.

relationship with Dad The e-mail banning Paul Doolan

:09:23.:09:29.

stated the band would take effect immediately, and accused him

:09:30.:09:42.

of demonstrating unacceptable behaviour, but did not explain

:09:43.:09:45.

what that behaviour was. My dad had always done his best

:09:46.:09:49.

for me and I was out In response to Paul's

:09:50.:09:55.

allegations, the home says... This solicitor sees hundreds

:09:56.:10:09.

of cases similar to Paul's. She says it's because the law

:10:10.:10:13.

protecting the rights of people living in residential

:10:14.:10:16.

homes is a grey area, compared to those for example

:10:17.:10:21.

renting a flat. You have a contract with the care

:10:22.:10:23.

home, with the residents and the local authority,

:10:24.:10:27.

if they are funding it. You don't have the

:10:28.:10:29.

rights as a tenant. The contract is written

:10:30.:10:32.

by the care home. They set the terms and conditions,

:10:33.:10:34.

and you have to abide by those. Care and nursing-home companies say

:10:35.:10:40.

contracts need to be flexible so that if an elderly person's care

:10:41.:10:42.

needs to be changed, they can be moved quickly

:10:43.:10:47.

to more-suitable accommodation. The man representing the industry

:10:48.:10:49.

insists visitor bans are rare, and adds that residential homes

:10:50.:10:53.

should act fairly. I think clarity, and really

:10:54.:10:57.

being very clear with people, and also you need to give people

:10:58.:11:00.

the respect of saying things Campaigners are now calling

:11:01.:11:03.

on the care-industry regulator, the Care Quality Commission,

:11:04.:11:11.

to collate and publish the number of visitor bans put in place

:11:12.:11:13.

by each home annually. They say only then will the true

:11:14.:11:16.

scale of the issue be revealed. And to watch the full film,

:11:17.:11:22.

head to our programme page, Let's talk now to Jenny Moore,

:11:23.:11:24.

who was banned from seeing her mother-in-law at a care home

:11:25.:11:30.

for three years. And Gary FitzGerald,

:11:31.:11:33.

CEO of Action On Elder Abuse, and Eileen Chubb, a former

:11:34.:11:36.

care worker and founder You were banned from

:11:37.:11:39.

seeing your mother-in-law In 2010 it was three months after my

:11:40.:11:57.

father-in-law had died in a care home, I found myself banned from

:11:58.:12:00.

visiting my mother-in-law, who has dementia. A week before the ban, we

:12:01.:12:06.

went to a care review meeting, there were no issues raised. Then I was

:12:07.:12:12.

called in and very similar to what we have heard earlier, unacceptable

:12:13.:12:17.

behaviour. I was told I would be banned for 12 months, and it would

:12:18.:12:21.

be reviewed at the end of 12 months, but it took nearly three years to

:12:22.:12:25.

get the ban lifted. I was the only visitor during a weekday to my

:12:26.:12:27.

mother-in-law, with her youngest grandchild. She could not understand

:12:28.:12:32.

her husband had died, and we were removed from her life. It was

:12:33.:12:36.

because of that experience I set up my organisation. You said that no

:12:37.:12:42.

concerns were raised when you had the review discussion that you had

:12:43.:12:48.

and you were subsequently banned, but you had been raising concerns,

:12:49.:12:53.

had you? Yes, we are hearing people were told they had on reasonable

:12:54.:13:00.

expectations of care homes. This was basic standards of. Somebody wearing

:13:01.:13:05.

their own close, commodes being emptied, personal hygiene, lack of

:13:06.:13:13.

activities. They were not unreasonable expectations, but what

:13:14.:13:16.

I say is you can be accused of something, you found guilty, you are

:13:17.:13:20.

sentenced and punished and you are not allowed to know what it is you

:13:21.:13:24.

have done wrong. Specifically, was at issue is where you were seeing

:13:25.:13:28.

that you felt she was not getting adequate care and you were raising

:13:29.:13:33.

that? What was it specifically? The commode not being emptied. You would

:13:34.:13:37.

try to do things in the correct way, you would go to the health care

:13:38.:13:42.

assistant first of all, because you don't want to get them into trouble,

:13:43.:13:46.

could you make sure it is emptied? You go back and it isn't. You then

:13:47.:13:50.

go to the nurse in charge, who says they will sort it out. You then go

:13:51.:13:55.

to the manager. Then you end up at head office level. It is then to

:13:56.:13:59.

become a habitual and vexatious complainant. When you were told that

:14:00.:14:04.

is what you were, and you would be banned, how did you feel? I did not

:14:05.:14:08.

have the knowledge I have now, but it is devastating. People need to

:14:09.:14:14.

realise it is not just impact on the person that the ban is placed on, I

:14:15.:14:19.

had two small children who were prevented from regular access to

:14:20.:14:22.

their grandmother because I was the person who would be taking them. Six

:14:23.:14:27.

years on, we still have not got protection, which is why I have

:14:28.:14:31.

launched my campaign. We are pushing for legislation to protect families,

:14:32.:14:36.

and we also want an independent panel so that the power, as Eileen

:14:37.:14:43.

said,... The care providers have total control and power over the

:14:44.:14:47.

staff, the residents and families, and if a provider wants to ban or

:14:48.:14:53.

two restricted visits on somebody, we have proposed to the Government

:14:54.:14:57.

that there is an independent panel established for a right to a fair

:14:58.:15:01.

hearing. At the moment, they can accuse you of anything and buy new

:15:02.:15:05.

and they don't even have to tell you what it is that you have done. You

:15:06.:15:14.

are -- there are no hard statistics, because it is the CQC which inspect

:15:15.:15:21.

homes, they could collect the statistics, but whether they collect

:15:22.:15:25.

them or not, we don't know. What is your anecdotal evidence on this?

:15:26.:15:29.

The first starting point, statistics are not kept in terms of care and

:15:30.:15:39.

support and all the time you don't hold information, you don't have to

:15:40.:15:42.

report on it, you are not held accountable to it. We end up in a

:15:43.:15:47.

situation where it is difficult to prove the extent. We've seen this as

:15:48.:15:50.

an increasing problem down the years whether people are banned or in some

:15:51.:15:57.

cases evicted from homes for raising what are reasonable concerns about

:15:58.:16:01.

what is taking place. The problem we have basically got, people tend to

:16:02.:16:05.

think NHS when they are looking at care and support of elder people,

:16:06.:16:09.

but these are business relationships. These are companies

:16:10.:16:11.

that provide care and these contracts to mean something. You

:16:12.:16:16.

start from the point of view of not having power. There is also a second

:16:17.:16:22.

thing we have seen certainly in the last ten years, and that is the

:16:23.:16:25.

whole attitude towards standards of care for older people have been

:16:26.:16:29.

driven down. However poor they were ten years ago, the standards

:16:30.:16:34.

commission were far better than they are today, we have gone the opposite

:16:35.:16:39.

direction. Very difficult to hold care homes to account based on what

:16:40.:16:43.

we've now got legally. I guess the main point about this, the key point

:16:44.:16:48.

for us, this is not an unknown issue interims of social care. Government

:16:49.:16:53.

knows it, Parliament knows it, the statutory agency knows it, nobody is

:16:54.:16:57.

looking at it. Social care reminds me very much of watching a car crash

:16:58.:17:03.

in slow motion, you can see it happening, everybody can see it is

:17:04.:17:07.

going to happen, nobody has done a thing about it. The people who

:17:08.:17:11.

suffer are extremely frail and vulnerable and people like Jenny.

:17:12.:17:14.

There is more than one victim in what is going on. We heard from you

:17:15.:17:19.

in our report, you put it this way, a damning reflection of the care

:17:20.:17:25.

industry. What is the way forward? Well, we've noticed this massive

:17:26.:17:28.

increase in this kind of tactic being used against families. The

:17:29.:17:34.

increase started around 2007 when we had the legal precedent set by the

:17:35.:17:39.

care of eviction case which went to the Supreme Court. So you can't help

:17:40.:17:43.

but think, did that send out a message that this is OK? Even if you

:17:44.:17:47.

take it to the highest court in the land. Most families can't access the

:17:48.:17:52.

law but even if you take it to the highest court in the land, this care

:17:53.:17:56.

home was allowed to get away with it. Just going back to the other

:17:57.:18:02.

point on saying that people's needs have changed and they need to move

:18:03.:18:06.

them, we get many cases where they are trying to do this and say their

:18:07.:18:10.

needs have changed, so they will be evicted. But when you ask them what

:18:11.:18:16.

care home they should be moved to, it is identical care needs. Nursing

:18:17.:18:22.

home or residential home, it is identical. They asked the CQ QC to

:18:23.:18:26.

intervene and they are not helping people. So it is not as if they are

:18:27.:18:32.

oblivious to what is going on. I think the saddest cases for us,

:18:33.:18:36.

we've got at least 11 cases where people have been arrested and

:18:37.:18:39.

removed from the home. One woman was actually put in a police cell for a

:18:40.:18:43.

number of hours. This is because they raised one concern. And that is

:18:44.:18:50.

absolutely horrendous. To think that families have been actually escorted

:18:51.:18:53.

from the building by police officers.

:18:54.:18:57.

We did ask the Care Quality commission

:18:58.:18:59.

to take part in our discussion this morning

:19:00.:19:01.

Is the way forward for them to start collating the statistics and

:19:02.:19:09.

actually put them out there? To put that data out, but also the sea QC

:19:10.:19:13.

need to intervene when people appeal for help. When somebody has been

:19:14.:19:17.

evicted on clearly false grounds they should intervene and help those

:19:18.:19:22.

families. So what happens currently? You have been to it and you went to

:19:23.:19:28.

the ombudsman. What I'm finding we are hearing from the seat C, share

:19:29.:19:34.

your experience, they want everybody to share the experience. -- hearing

:19:35.:19:41.

from the CQC. The professionals fear for their jobs, and then we get

:19:42.:19:46.

banned. CQC want families to tell them but the consequences of that is

:19:47.:19:50.

what has happened to me. What I'm finding now with your voice matters

:19:51.:19:56.

is that families go to the CQC to share their experiences and report

:19:57.:19:59.

concerns, they don't act, the family come to people like the three of us,

:20:00.:20:04.

and we have to put pressure on CQC and then they go in. We shouldn't

:20:05.:20:09.

have to do that. One of the problems we've got, we all understand that we

:20:10.:20:13.

look at the CQC because they are at the forefront but they only operate

:20:14.:20:17.

within the law that's been set down. The real problem and is that

:20:18.:20:20.

Parliament and successive governments have made the law so

:20:21.:20:24.

weak, they have given CQC such limited powers that it is very

:20:25.:20:29.

difficult for them to do things. CQC are not allowed to investigate

:20:30.:20:32.

individual complaints. The majority of people listening to this

:20:33.:20:38.

programme would not even know that. The CQC can actually referred that

:20:39.:20:41.

as a safeguard because it has put people's lives at risk by removing

:20:42.:20:46.

someone from a care home for none other reason. I will not defend the

:20:47.:20:51.

CQC, I've got no reason to. At the end of the day families need help

:20:52.:20:56.

and the CQC are all that is there for people. Let me bring in a

:20:57.:21:00.

statement. We did ask them to join this discussion and they declined to

:21:01.:21:02.

appear. Is that reassuring? No, to be

:21:03.:21:32.

honest. The CQC have had more power is given every time they change the

:21:33.:21:36.

regulator. Yes, they have enough teeth but they have knowing

:21:37.:21:39.

connection to bite. They are there to represent care providers, not to

:21:40.:21:43.

look at the full picture. It's no good having a tick list while all of

:21:44.:21:46.

these people have been evicted or banned. If it is the way the

:21:47.:21:52.

contracts are drawn that actually the loved ones, the people in the

:21:53.:21:58.

care homes have very few rights, is there much that can actually be

:21:59.:22:03.

done? There is because if you were going to move your relative into a

:22:04.:22:06.

care home you would want to know if that care home had banned anybody or

:22:07.:22:11.

evicted anybody. I think that's a basic piece of information and

:22:12.:22:14.

people should have that information in order to make an informed choice.

:22:15.:22:18.

One of the problems we've got is the whole legal basis of social care is

:22:19.:22:22.

totally skewed. It's skewed towards the benefit of the care provider.

:22:23.:22:26.

That's not to say there are not good care providers because there

:22:27.:22:30.

certainly are, but when it's going wrong, if you think about you'd just

:22:31.:22:34.

received a ban, who do you go to? You go to the CQC who will say we

:22:35.:22:38.

cannot look at individual complaints, but we can look at it in

:22:39.:22:43.

a wider process. They are all different across the country and

:22:44.:22:50.

they all take a different approach. But there is no single person you

:22:51.:22:53.

can go to that is responsible for this. But care homes say that if the

:22:54.:22:58.

contracts need to be flexible so that if the needs of a resident

:22:59.:23:02.

change they can be easily moved, can you think of any instance where

:23:03.:23:06.

there is justification for what is happening? In every single case, I

:23:07.:23:13.

think probably 200 families, they have said, they are in a nursing

:23:14.:23:16.

home, the needs have changed and they need to move to another nursing

:23:17.:23:19.

home. If you look at the other nursing homes, it's exactly the same

:23:20.:23:24.

needs. So it's just used as a pretext. We take thousands of cases

:23:25.:23:29.

every year, in the majority of cases where banning has taken place, if

:23:30.:23:34.

there had been an intervention of advocacy between the two of them it

:23:35.:23:37.

could have been resolved. When we intervene, at times, the situation

:23:38.:23:43.

gets resolved. There are some circumstances, if somebody's needs

:23:44.:23:46.

deteriorate, let's say they get extreme dementia and the care home

:23:47.:23:49.

cannot look after them, looking someplace elsewhere makes good

:23:50.:23:53.

sense, but that's not what we are talking about. We are talking about

:23:54.:23:57.

where people have raised legitimate concerns and the simple answer from

:23:58.:24:00.

care homes is to get rid of them, move them onto someone else. That is

:24:01.:24:05.

real issue. Yes, there are occasions when it is right to move people on

:24:06.:24:09.

because the care home cannot cater for them. Yes, there are a very

:24:10.:24:13.

small number of situations where people's relatives are very upset

:24:14.:24:16.

and get very angry. It can be difficult to actually manage that

:24:17.:24:21.

situation. But I'd say to you, you don't go into social care unless

:24:22.:24:24.

you've actually got the skills to manage difficult situations. It

:24:25.:24:27.

feels to me at times like we've created a system that's better cater

:24:28.:24:33.

for tins of beans than vulnerable, frail older people. And that at the

:24:34.:24:38.

heart of what is going on. How can we have situations where people die

:24:39.:24:41.

of hypothermia? They have no nutrition, they lose fluids, in care

:24:42.:24:44.

homes, unless we've reached the point where this is so poor in what

:24:45.:24:48.

is now acceptable that it is beyond belief. Going back to, I have no

:24:49.:24:57.

confidence in the guidelines of CQC, and the fact they sent us the first

:24:58.:25:00.

draft to check and we found flaws and they had to rewrite it says a

:25:01.:25:05.

lot. I'm no fan of CQC but there must also be focus on the role of

:25:06.:25:09.

the local authority teams in this. In my case this year in a situation

:25:10.:25:14.

I am not allowed to talk about or else I will be banned, I had to push

:25:15.:25:19.

to get safeguarding, CQC would not get them in. The minimal enforcement

:25:20.:25:24.

power the CQC had meant they could not act on what I was telling them.

:25:25.:25:29.

I had to gather that evidence myself as a relative and do the

:25:30.:25:32.

safeguarding alert myself. The safeguarding team refused to go in.

:25:33.:25:36.

The next day they did decide to go in, they gave it the all clear. That

:25:37.:25:41.

home is now in special measures. My complaint has been investigated and

:25:42.:25:45.

upheld, and everything I complained about has been proven and yet the

:25:46.:25:49.

local safeguarding team went into that home and said my concerns were

:25:50.:25:54.

not justified. I agree, the safeguarding process in this country

:25:55.:25:58.

is a sickly a complete and utter sham. Hundreds and hundreds of cases

:25:59.:26:03.

I've never seen one instance where safeguarding has safeguarded

:26:04.:26:07.

anybody. The most effective way I've seen safeguarding being used is

:26:08.:26:10.

against families with false allegations from the care home. If

:26:11.:26:16.

the police and safeguarding arrived as quickly as they do when people

:26:17.:26:19.

have been abused, as they do with false allegations against families,

:26:20.:26:24.

that would be a great improvement. This has got people talking at home,

:26:25.:26:28.

and I wanted to bring in some comments. So many people are getting

:26:29.:26:32.

in touch about this. Heather says "So glad to see this subject covered

:26:33.:26:36.

by you. I was banned for complaining that my mother had not been cleaned

:26:37.:26:41.

properly after an accident, accused of giving mum a chest infection by

:26:42.:26:44.

the way I fed her, it was a horrendous time of my life, my

:26:45.:26:48.

mother passed away two and a half years ago and I still have

:26:49.:26:51.

nightmares of this dreadful home and mainly blamed the management." Marie

:26:52.:26:56.

says "I was threatened with a ban because I complained about

:26:57.:26:59.

treatment. Staff do their best but management dictate rules and place

:27:00.:27:04.

profit above care and compassion". Thank you all for coming in. Could I

:27:05.:27:09.

make one more point. If we want to make one super change, it would be

:27:10.:27:13.

to make abuse of old people a crime. Is that not covered by existing

:27:14.:27:18.

legislation? We need an aggravated offence that recognises the frailty

:27:19.:27:23.

of older people. Less than 1% of crimes against older people are

:27:24.:27:26.

prosecuted. We need to change this whole attitude and have a deterrent

:27:27.:27:30.

for what is taking place. People need to know there is a cost to them

:27:31.:27:34.

if they had older people. The only way to do that is to start putting

:27:35.:27:37.

people in prison. Thank you for coming in and talking about and for

:27:38.:27:40.

all your comments as well. We've had this statement

:27:41.:27:41.

from the care home looking We speak to the families of six

:27:42.:27:44.

former British soldiers - who are jailed in India

:27:45.:28:09.

who are begging Theresa May for help despite the government telling them

:28:10.:28:12.

they can't intervene. Warnings that the cost of things

:28:13.:28:17.

like food, petrol and clothes could rise rapidly in the year ahead with

:28:18.:28:21.

some predicting inflation will quadruple to around 4%.

:28:22.:28:25.

Here's the BBC Newsroom with a summary of today's news.

:28:26.:28:29.

Hundreds of people claim they have been banned from visiting

:28:30.:28:34.

the care and nursing homes where their elderly parents live

:28:35.:28:39.

because they complained about the quality of care being provided.

:28:40.:28:41.

An exclusive report for this programme found that

:28:42.:28:43.

in the most-extreme cases it's claimed that elderly residents

:28:44.:28:46.

themselves were evicted after their relatives

:28:47.:28:49.

Paul Doolan says he was banned for looking out for his dad.

:28:50.:28:53.

I had always had a good relationship with Dad,

:28:54.:29:02.

Urgent talks will take place today about rising levels of violence

:29:03.:29:11.

and suicide in jails across England and Wales.

:29:12.:29:14.

Official figures show that self-inflicted deaths in prisons

:29:15.:29:16.

have risen by 13% over the past year, while assaults among inmates

:29:17.:29:19.

The Prison Officers Association has suspended proposed action

:29:20.:29:26.

which was to take place to highlight its concerns.

:29:27.:29:32.

A soldier has been killed during a training exercise at an RAF

:29:33.:29:35.

It happened at RAF Tain, a bombing range 30 miles from Inverness.

:29:36.:29:43.

The base, which also has a rifle and small arms shooting

:29:44.:29:45.

range used by the Army, was cordoned off last night

:29:46.:29:48.

The soldier's family have been informed.

:29:49.:29:54.

Iraqi troops are moving house to house in the suburbs of the city

:29:55.:29:57.

of Mosul to secure the ground for civilians ahead of a renewed

:29:58.:30:00.

advance to liberate the entire city from the terror group Islamic State.

:30:01.:30:03.

Some Iraqi units and special forces are waiting for reinforcements

:30:04.:30:06.

amid fears of hidden IS cells, secret tunnels and ambushes.

:30:07.:30:11.

So far there has been fierce resistance, and thousands

:30:12.:30:13.

of civilians are believed to be being held in the heart of the city.

:30:14.:30:19.

Join me for BBC Newsroom Live at 11am.

:30:20.:30:25.

Manchester City, Arsenal and Celtic all picked up points

:30:26.:30:32.

in their Champions League group matches last night.

:30:33.:30:36.

Pep Guardiola says there are over Barcelona was a landmark victory.

:30:37.:30:41.

It was a memorable evening at the Etihad, as City beat

:30:42.:30:44.

Barcelona for the first time in a competitive match.

:30:45.:30:46.

Celtic's hopes of progression to the knockout stages

:30:47.:30:50.

are still just about alive after a 1-1 draw in Germany

:30:51.:30:52.

They would have to win upcoming matches against both Barcelona

:30:53.:31:00.

And, Arsenal made a brilliant comeback against the

:31:01.:31:04.

They were 2-0 down inside 15 minutes but pulled it back to 3-2.

:31:05.:31:10.

Mesut Ozil with the winning goal in the final minutes.

:31:11.:31:16.

I'll have more on the BBC News Channel for you throughout the day.

:31:17.:31:27.

You may have followed developments in Mosul, as the offensive to try

:31:28.:31:33.

out Islamic State militants continues. Iraqi forces entered the

:31:34.:31:38.

outskirts for the first time yesterday, in a major step towards

:31:39.:31:42.

reclaiming the last major urban strong cold of Islamic State in the

:31:43.:31:45.

country. Why is the battle so significant? This film contains

:31:46.:31:50.

flashing images and has distressing scenes. It lasts just over a minute.

:31:51.:33:26.

We can't talk now to our guest, whose family live in Mosul. We can

:33:27.:33:34.

also talk to the UN HL representative in Iraq. I gather you

:33:35.:33:41.

have been in contact with relatives in Mosul right up until yesterday?

:33:42.:33:50.

Yes. The Iraqi troops started to go in in the east of the city

:33:51.:33:53.

yesterday, is that weight or relatives are? Have they seen or

:33:54.:34:00.

heard anything of that? The Iraqi forces and the coalition forces are

:34:01.:34:04.

close, closer than at any time, to the Eastern district of the city.

:34:05.:34:09.

They are still far away from the south part of the city. Tens of

:34:10.:34:15.

kilometres, but they are close to the Eastern district. The UN has

:34:16.:34:22.

been speaking about concerns that Islamic State was trying to take

:34:23.:34:26.

residents from other areas into Mosul. At gunpoint. Tell us about

:34:27.:34:30.

your concerns. If it goes on... Hello? I hear you.

:34:31.:34:57.

We have a little bit of aching indication issue, but do go ahead.

:34:58.:35:07.

Our concerns... Using civilians as human shields is one of the most

:35:08.:35:18.

serious violations of humanitarian law. We have received reports that

:35:19.:35:27.

people... We are really struggling to hear you, I am so sorry. We will

:35:28.:35:35.

try to fix the communication issue. What have your family been saying

:35:36.:35:37.

about what life has been like in Mosul? As I told you, there are more

:35:38.:35:50.

than 1.5 civilians inside the city. The city is totally encircled by the

:35:51.:35:55.

military forces, there are a lot of air attacks and bombings, we have

:35:56.:35:59.

concerns for the life of civilians. It is very hard, crucial times for

:36:00.:36:06.

the civilians. They are trying to flee the city, to a safe area

:36:07.:36:13.

outside the city. But because of the military operation, it is difficult

:36:14.:36:16.

for them to move to stop they prefer to stay in their houses. The

:36:17.:36:24.

situation is very difficult. What has it been like, living with

:36:25.:36:30.

Islamic? There have been concerned about civilians being used as human

:36:31.:36:38.

shields. So far, there is no evidence of civilians as human

:36:39.:36:46.

shields. But we hear that in some areas they are trying to force

:36:47.:36:55.

people to relocate. They can't force people to relocate, people trying to

:36:56.:37:01.

stay in their homes until the Iraqi army, to free them or take them away

:37:02.:37:08.

from the battlefield. This is the situation inside the city now. There

:37:09.:37:15.

are no actual battles inside the city. All of the Iraqi and coalition

:37:16.:37:20.

forces are on the outskirts of the city. They are close to the Eastern

:37:21.:37:29.

district. They recaptured a building yesterday, the first point towards

:37:30.:37:33.

the city. In the actual district of the city, there is no war yet. They

:37:34.:37:40.

are staying in their homes, and waiting for the Iraqi army and the

:37:41.:37:47.

coalition forces to free them. Over the period building up to this, has

:37:48.:37:51.

there been much contact with others in the city? Have they been able to

:37:52.:37:55.

get out of their homes? In terms of supplies and other basics, what is

:37:56.:38:00.

that like? I did not hear the question well, but I guess you

:38:01.:38:08.

talking about big mitigation? -- communication? There is a lack of

:38:09.:38:12.

communication, the Islamic state fighters intercepted begin

:38:13.:38:15.

indication in the city, no phones or Internet. There is a lack of

:38:16.:38:21.

communication. It is difficult to contact people from outside the

:38:22.:38:28.

city, or to have contact inside the city, but they can hear some news,

:38:29.:38:34.

they are aware of what is going on, of the military operation. Some

:38:35.:38:39.

people claim they have seen the army vehicles around. Inside the city,

:38:40.:38:46.

there are no actual battles yet, everything is on the outskirts of

:38:47.:38:54.

the city. Thank you for joining us and telling us about your family in

:38:55.:38:55.

Mosul. Next, we bring you the story of six

:38:56.:38:57.

former British soldiers It started in 2013 when the men

:38:58.:38:59.

were working on board a ship It was owned by an American company

:39:00.:39:04.

and offered protection to boats sailing through an area

:39:05.:39:08.

popular with pirates. The ship was searched by customs

:39:09.:39:11.

officials as it refuelled in India, who found guns which didn't have

:39:12.:39:14.

permission to be in Indian waters. The men were arrested

:39:15.:39:19.

and in January, after years of fighting this,

:39:20.:39:21.

they were all jailed for five years. This is one of them, Nick Dunn,

:39:22.:39:25.

reacting to their conviction. I feel absolutely shocked,

:39:26.:39:31.

absolutely disgusted. This justice system

:39:32.:39:34.

is absolutely absurd. We just want to go home

:39:35.:39:42.

to our family. The men's families say they've done

:39:43.:39:44.

nothing wrong and they've been They're putting pressure

:39:45.:39:51.

on Theresa May, who is due to meet We can speak to three of them

:39:52.:39:56.

now, Yvonne MacHugh, the wife of Billy Irving,

:39:57.:40:00.

Lisa Dunn, Nick Dunn's sister, and Joanna Tomlinson,

:40:01.:40:04.

sister of John Armstrong, and also the men's

:40:05.:40:06.

lawyer, Stephen Askins. You found it difficult to hear your

:40:07.:40:20.

brother fair, how difficult has it been? It is excruciating, the help

:40:21.:40:25.

that the men suffering on a daily basis is excruciating. It is not

:40:26.:40:32.

just the men that are going through a prison sentence. We are going

:40:33.:40:38.

through a prison sentence as well. Tell us more about the situation for

:40:39.:40:42.

you. Your fiance Billy is one of those in the group. It has been

:40:43.:40:50.

really hard. We only just got engaged while he was over in India.

:40:51.:40:57.

When he got out on bail in 2014, I joined him for a few months. The

:40:58.:41:03.

charges were quashed, we were told they were being sent home. I then

:41:04.:41:08.

returned to Scotland and found out I was pregnant with our first child.

:41:09.:41:14.

That was fantastic news, we were over the moon, only to find out if

:41:15.:41:20.

you weeks later that he would not be leaving India and the police would

:41:21.:41:24.

be appealing the charges, and it was going to trial. He has met his son

:41:25.:41:32.

once? He met him when he was three months old, that was the earliest I

:41:33.:41:35.

could take him over. We travelled over to see Billy in India. And then

:41:36.:41:42.

again in prison, just this year. That was an horrific experience for

:41:43.:41:48.

him and for the baby, but it was the only way that he would be able to

:41:49.:41:52.

see his son, in prison. Your brother was working on the ship. How are you

:41:53.:41:58.

all coping? John is my younger brother. He is my only brother.

:41:59.:42:04.

There is a big hole in our family, with him being in India for so long.

:42:05.:42:09.

Three years has been an endurance test for us all come for the men

:42:10.:42:13.

especially, but for the families as well. We are all really suffering,

:42:14.:42:20.

we just want them home. Are you able to have much contact? Very little.

:42:21.:42:25.

It is just letters, via the Foreign Office. The consular staff visit the

:42:26.:42:31.

men once a month, then we can exchange letters. That is our only

:42:32.:42:37.

form of contact. When you hear from them, what do they say about the

:42:38.:42:41.

conditions they are in? They don't complain a huge amount about the

:42:42.:42:44.

conditions. We know what they are like, we have visited the prison,

:42:45.:42:51.

but they try to protect us from it. They are very resilient, they are

:42:52.:42:54.

just trying to reiterate that they are OK, but we know they are really

:42:55.:42:59.

suffering. You want Theresa May to get involved, what do you want her

:43:00.:43:05.

to do? I am begging Theresa May to raise this with the Prime Minister

:43:06.:43:11.

of India of her visit next week. We know that she has got the power to

:43:12.:43:17.

free these men, and we are all desperate. We would love for her to

:43:18.:43:26.

speak to the Prime Minister. It is apparent now that communication and

:43:27.:43:29.

dialogue in the past have not secured the men's release. We have

:43:30.:43:33.

got all of the evidence to prove that they were doing no wrong. We

:43:34.:43:39.

just want Theresa May to fight for them, like they fought for us. What

:43:40.:43:44.

support have you had? How has the Government been reacting? For three

:43:45.:43:53.

years they are looking after their health and welfare, we will get you

:43:54.:43:57.

to raise the case and make sure there are no more delays during the

:43:58.:44:01.

court proceedings, yet still we were supposed to have a hearing on the

:44:02.:44:05.

1st of June, it is now the 2nd of November, and we are still no

:44:06.:44:10.

further forward. Their health is one of our main concerns. In the prison

:44:11.:44:17.

they don't have a lot of access to sufficient food or water, they don't

:44:18.:44:22.

get the health care that they need, and they still have not had a proper

:44:23.:44:29.

health checkup. That is what we are pushing for, to make sure that while

:44:30.:44:32.

they are in prison, they are looked after well, and that she gets them

:44:33.:44:36.

home on this visit. You are the lawyer for the men. Realistically,

:44:37.:44:43.

what could Theresa May achieve? It is important to put this into the

:44:44.:44:48.

context of what the men were doing. You can easily lose sight of the

:44:49.:44:53.

fact that what they were doing was very routine in the context of

:44:54.:44:57.

maritime security and protecting the world shipping from Somali pirates.

:44:58.:45:04.

At one stage we had 40 ships and 1100 people held hostage, and the

:45:05.:45:07.

international community said we must on our ships. Said these men, that

:45:08.:45:12.

is what they were doing, and they were some of hundreds of ex-service

:45:13.:45:16.

men doing this, weapons move in and out all the time, and for some

:45:17.:45:19.

reason this case has ended up where it is. They are six of 35 people

:45:20.:45:27.

held. It is this continual frustration, and the Indian legal

:45:28.:45:33.

system moves very slowly. But we must get pressure put on the Indian

:45:34.:45:37.

Government, onto the Justice Department, to put onto the special

:45:38.:45:41.

prosecutors to turn up in court when he says he is going to in order to

:45:42.:45:46.

have a bail application to get them out of prison and the appeal

:45:47.:45:50.

application heard, so we can get rid of this once and for all.

:45:51.:45:55.

Is it a claim that there has been a miscarriage of justice or is it

:45:56.:46:04.

basically, this is kind of the law applied in the way it is seen there

:46:05.:46:08.

but this is about clemency now? It's interesting because two years ago we

:46:09.:46:15.

got all charges quashed. And why? Was it comes down to the concept in

:46:16.:46:18.

international law of innocent passage. Ships are allowed into

:46:19.:46:25.

territorial waters in passage. That's down to what people on board

:46:26.:46:30.

are intending to do. These men have been charged with importing weapons

:46:31.:46:33.

illegally into territorial waters which is a nonsense. In the context

:46:34.:46:39.

of international law that is clearly not what was happening. It is a

:46:40.:46:43.

complete technicality and they are applying an old Arms act, 1957, and

:46:44.:46:50.

they've been found guilty of that very technical offence. So it is a

:46:51.:46:55.

miscarriage of justice. We heard you begging Theresa May to intervene.

:46:56.:47:00.

Have you had any indication from the government whether it will be

:47:01.:47:04.

raised? We were told by the Foreign Office that they expect Theresa May

:47:05.:47:10.

to raise the case. I don't feel that sufficient enough. We don't expect

:47:11.:47:18.

her to raise the case, we want her to raise the case, we are pleading

:47:19.:47:23.

with her to raise the case. We know there can be more that can be done

:47:24.:47:27.

on this. We are completely appreciative of any help the Foreign

:47:28.:47:30.

Office have done, any lobbying in the past. But as I say it's very

:47:31.:47:37.

apparent now that the communication they've had in the past is nowhere

:47:38.:47:40.

near the level that we need this to be at this point. When we met with

:47:41.:47:48.

him in May he assured us that they would do everything within their

:47:49.:47:52.

power to stop all of these frustrating delays, yet since June

:47:53.:47:58.

we've had so many more frustrating delays. They are not backing up

:47:59.:48:04.

their assurances, and this is what I'm pleading with her today, this is

:48:05.:48:08.

what we all really request and beg of her. Please don't miss this

:48:09.:48:14.

vital, rare opportunity to raise this case at the highest level.

:48:15.:48:20.

Please don't let them down. Thank you.

:48:21.:48:22.

We asked the Foreign Office for a statement this

:48:23.:48:24.

morning and they said, "We recognise what a difficult time

:48:25.:48:26.

this is for those involved and we have taken significant action

:48:27.:48:29.

There's a warning that the cost of things like food,

:48:30.:48:49.

petrol and clothes could rise rapidly in the year ahead.

:48:50.:48:52.

The think-tank the National Institute for Economic

:48:53.:48:53.

and Social Research says inflation will quadruple to about 4%.

:48:54.:48:57.

The consumer price index, which the rate of inflation is based on,

:48:58.:49:04.

rose to 1% in September, up from 0.6% in August,

:49:05.:49:07.

mainly due to the fall in the pound after Brexit.

:49:08.:49:20.

Let's discuss how this will affect consumers.

:49:21.:49:29.

The Director of Macroeconomics at the National Institute

:49:30.:49:31.

for Economic and Social Research, Dr Angus Armstrong

:49:32.:49:41.

Angus, what are you basing this on? When the pound goes down it means we

:49:42.:49:53.

have to pay more for the things that we import, some things in particular

:49:54.:49:59.

energy prices, it's not just what we import, but lots of our goods and

:50:00.:50:06.

services have energy prices, distribution costs, all those

:50:07.:50:12.

factors go up. We are talking about a very steep rise, this time next

:50:13.:50:17.

year inflation could be 4%. Those may say by historic terms 4% is all

:50:18.:50:22.

relative, but going forward, Ayew looking even further? You are right,

:50:23.:50:31.

4% historically is not high, but we have a 2% inflation target. It has

:50:32.:50:36.

been almost zero for the past six months. In some way 's it's a bit of

:50:37.:50:41.

a catch up from what it has been in the past. The interesting issue is

:50:42.:50:46.

where it will go, how persistent it proves. 4% for one year is not too

:50:47.:50:51.

bad, 4% for three or four years and things become very expensive. We do

:50:52.:50:56.

not think it will persist because the economy will slow down. The

:50:57.:51:02.

reason is that for households, why they have to pay 4% more for the

:51:03.:51:06.

things they buy, their pay probably will not go up by the same amount.

:51:07.:51:12.

Their purchasing power will probably be lower which means the economy may

:51:13.:51:17.

be slower next year. So is its time for people to start tightening their

:51:18.:51:21.

belts? The thing is, this will affect everybody's lives, it will

:51:22.:51:24.

make life just that little bit less affordable. So what you are seeing

:51:25.:51:29.

is the cost of living, when you go to the supermarket, fill up your car

:51:30.:51:32.

with petrol, these costs will rise but your income will not. You will

:51:33.:51:37.

be getting the same amount of money in but spending more going out. It

:51:38.:51:42.

does mean that people may hold back from certain purchases. If companies

:51:43.:51:46.

are struggling with high input costs it may mean that people's jobs are

:51:47.:51:50.

under threat. If people are buying less, companies are selling less,

:51:51.:51:54.

that could affect its. Why are you then predicting that it is going to

:51:55.:51:58.

be effectively quite short lived? Once you get into that cycle and the

:51:59.:52:03.

economy starts to slow down, what can give it more momentum? What

:52:04.:52:08.

really matters is how people respond, whether they'll be able to

:52:09.:52:12.

have much higher wage demands. And that depends on how firms behave. We

:52:13.:52:17.

know that firms are trying to squeeze some of the price increase

:52:18.:52:20.

so they don't have to pass it through. Households without a pay

:52:21.:52:26.

rise have two choices, one, spend less money, or two, spend the same

:52:27.:52:31.

amount but use your savings. And savings in Britain, the savings rate

:52:32.:52:34.

is the lowest it has been since 2008. And we know what 2009 and 2010

:52:35.:52:41.

were like. It does not seem like there are a lot of savings people

:52:42.:52:46.

can use. Weaker spending, as Gemma said, means weaker sales for firms,

:52:47.:52:51.

so it is hard to expect people to start asking for much higher wage

:52:52.:52:54.

demands which would lead to this inflation cycle that you are asking.

:52:55.:53:00.

What occurred, or should, the Bank of England to? They have a

:53:01.:53:03.

trade-off, inflation on one hand, and a slightly as soft economy on

:53:04.:53:10.

the other. They are caught between them between. We think the most

:53:11.:53:13.

likely thing is they will not do anything, probably all the way

:53:14.:53:16.

through next year. Interest rates are so low at the moment. Higher

:53:17.:53:20.

inflation really makes it difficult for them to cut rates further. We

:53:21.:53:25.

think they will do nothing on Thursday and for quite some time to

:53:26.:53:28.

come. You were nodding when Angus was talking about savings, are we

:53:29.:53:34.

not very well cushioned? The big problem is, if you put your money in

:53:35.:53:36.

other, the savings rate is so low, problem is, if you put your money in

:53:37.:53:41.

if your cost of living is increasing, your wages are not and

:53:42.:53:43.

your savings are not growing, how will you afford your children's

:53:44.:53:46.

education, buying a house, retirement and so on. There will be

:53:47.:53:50.

more emphasis on people putting their money to work and having to

:53:51.:53:53.

invest it in order to afford real-life events. Thank you both for

:53:54.:54:00.

coming. Thank you for all the comments you have been sending

:54:01.:54:02.

through on our discussion earlier about miscarriage, the trauma of

:54:03.:54:07.

miscarriage and the fact it can lead to post-traumatic stress disorder. I

:54:08.:54:11.

spoke to mean a Truman earlier, she has had four miscarriages and she

:54:12.:54:16.

agrees with the findings. You are in a dark place. You feel like you

:54:17.:54:21.

can't talk about it but you want to talk about it, but who is there to

:54:22.:54:25.

talk about it with apart from your partner, but they are going through

:54:26.:54:29.

it as well. Why do you feel you cannot talk about it? Nobody talks

:54:30.:54:33.

about it. You are told not to tell anybody you are pregnant until you

:54:34.:54:37.

are sure when you are 12 weeks. So who can you tell when you go for a

:54:38.:54:42.

scan and they tell you your baby has come. People around you did not know

:54:43.:54:46.

you were pregnant? They did because we told them but following that we

:54:47.:54:50.

did not tell anybody. The next three were really early. I had four in

:54:51.:54:55.

total. A lot of people, the first time they knew I was pregnant was

:54:56.:54:58.

when I was telling them it was gone and that was really hard to do. It

:54:59.:55:05.

is now obviously being talked of as potentially post-traumatic stress

:55:06.:55:09.

disorder. And what was it that made you start to look at early

:55:10.:55:12.

miscarriage in this way from your research? Anybody who has worked in

:55:13.:55:16.

an early pregnancy unit is aware there is a huge gap in the service

:55:17.:55:19.

we offer, in that we do offer dreamt of clinical care but the moment a

:55:20.:55:24.

woman is received, the management of her choice, managing a miscarriage

:55:25.:55:30.

or an ectopic pregnancy, that's the end of our contact with them. Unlike

:55:31.:55:34.

in healthy pregnancies, six weeks after you have a baby, there is a

:55:35.:55:38.

routine screening to check your mental health, there is nothing like

:55:39.:55:42.

that after a miscarriage or in topic pregnancy, despite the fact we are

:55:43.:55:47.

finding these women are suffering just as much, if not more. What

:55:48.:55:51.

would you hope from the research? One of the most important things and

:55:52.:55:55.

the reason we are pleased there has been media coverage, there is

:55:56.:55:58.

increased awareness that women may be suffering and may benefit from

:55:59.:56:03.

support. The women themselves to be aware that their friends and family

:56:04.:56:07.

around them and also the GPs may look out for this. Ruth, you are

:56:08.:56:12.

with the miscarriage Association, what do you think about this

:56:13.:56:16.

research, is it helpful? I think the researchers hugely helpful. I have

:56:17.:56:22.

to say many ways it confirms what we kind of know already from the women

:56:23.:56:25.

who get in touch with us, and from their partners, too. Which is that

:56:26.:56:31.

miscarriage and ectopic pregnancy, however early it happens, can be

:56:32.:56:36.

hugely distressing. And it is something that people relive

:56:37.:56:40.

constantly, both straight after the miscarriage or the loss, and also in

:56:41.:56:46.

subsequent pregnancies which we've aurally heard described as very

:56:47.:56:50.

frightening, filled with anxiety. Lots of you have got in touch on

:56:51.:56:55.

this. This one says "I had a DNC because of a rare condition called a

:56:56.:56:58.

molar pregnancy. The support offered locally was next to nothing, it was

:56:59.:57:03.

very clinical. I'm at the end of treatment and people find it awkward

:57:04.:57:06.

to talk about the miscarriage with me and other people who know are

:57:07.:57:10.

completely insensitive with comments. Mental healing is equally

:57:11.:57:15.

important to physical healing". Also talking about the care home story,

:57:16.:57:21.

reports of residents being evicted after their loved ones complained

:57:22.:57:23.

about the sort of treatment they were getting and also their loved

:57:24.:57:27.

ones being banned from going and seeing their parents in care homes.

:57:28.:57:33.

Yvonne says "Just watched your interview with Jenny Moore, I have

:57:34.:57:36.

also been bullied by my husband's care home after complaints of poor

:57:37.:57:41.

care. I was telephoned by the continuing health care team in April

:57:42.:57:44.

to be told my husband was being evicted due to not being able to

:57:45.:57:48.

fulfil his wife's expectations and that there was nowhere for him to go

:57:49.:57:52.

other than out of the county where he has lived all his life. He would

:57:53.:57:56.

be placed miles away from his family and friends. I was in total shock

:57:57.:58:01.

they would and could send him away, isolated from everyone, not knowing

:58:02.:58:04.

what to do or who to turn to and in utter despair, I agreed not to visit

:58:05.:58:09.

to enable him to remain in his hometown". Thank you for sending

:58:10.:58:14.

that through. And thank all of you for your comments, so many coming

:58:15.:58:16.

through today. It's all is very welcome. Thank you for your company.

:58:17.:58:20.

They want our physicality and our musicality.

:58:21.:58:38.

We are the influencers, the taste makers.

:58:39.:58:40.

We are people of talent, people of vision.

:58:41.:58:43.

People of passion. And when it stands out, it is dazzling.

:58:44.:58:47.

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