Browse content similar to 02/11/2016. Check below for episodes and series from the same categories and more!
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I'm Joanna Gosling, welcome to the programme. | :00:00. | :00:10. | |
As the Justice Secretary holds urgent talks with prison officers, | :00:11. | :00:15. | |
we'll ask, what can be done to tackle increasing levels | :00:16. | :00:18. | |
We'll have an exclusive report on the care homes evicting elderly | :00:19. | :00:24. | |
people when their relatives complain about standards. | :00:25. | :00:27. | |
We'll also hear how some ban families from visiting | :00:28. | :00:30. | |
It was humiliating. I had always had a good relationship, and it was | :00:31. | :00:48. | |
completely unnecessary. It was upsetting, deeply upsetting. | :00:49. | :00:50. | |
And, the trauma of having a miscarriage. | :00:51. | :00:52. | |
Doctors say some women are at risk of developing post-traumatic | :00:53. | :00:54. | |
stress disorder because of what they've been through. | :00:55. | :01:07. | |
Welcome to the programme, we're live until 11am. | :01:08. | :01:10. | |
Do get in touch with us if you've suffered a miscarriage and you would | :01:11. | :01:13. | |
Could friends and family, colleagues and medical staff have | :01:14. | :01:17. | |
If you text, you will be charged at the standard network rate. | :01:18. | :01:27. | |
Urgent talks will take place today about rising levels of violence | :01:28. | :01:30. | |
and suicide in jails across England and Wales. | :01:31. | :01:32. | |
Official figures show that self-inflicted deaths in prisons | :01:33. | :01:36. | |
have risen by 13% over the past year, while assaults among inmates | :01:37. | :01:40. | |
The Prison Officers Association has suspended proposed action | :01:41. | :01:45. | |
which was to take place to highlight its concerns. | :01:46. | :01:48. | |
Leanne Brown is here with more details. | :01:49. | :01:53. | |
What is happening? As concerns grow about the safety imprisons, the | :01:54. | :02:03. | |
Justice Secretary will meet with senior figures at the Prison | :02:04. | :02:06. | |
Officers' Association. The union earlier suspended and earlier | :02:07. | :02:11. | |
instruction that members should meet outside every prison in England and | :02:12. | :02:15. | |
Wales. But they later backed down. That would have been seen as an | :02:16. | :02:21. | |
unofficial strike action, and they are banned from going on strike, so | :02:22. | :02:24. | |
they backed down and agreed to meet in private. That all comes as | :02:25. | :02:30. | |
violence reaches a record high imprisons. Around 65 assaults take | :02:31. | :02:37. | |
place in prisons every day. Last month the chairman of the parole | :02:38. | :02:41. | |
Board warned that safety imprisons has deteriorated to its most serious | :02:42. | :02:46. | |
level. Also last month a former chief inspector of prisons said that | :02:47. | :02:53. | |
he sees no sign that the number of self-inflicted deaths, self harm and | :02:54. | :02:58. | |
incidence of assault will not continue to rise. But Liz truss has | :02:59. | :03:04. | |
recently said that she is going to invest ?40 million into prisons, | :03:05. | :03:09. | |
recruiting around 400 extra staff to help deal with that violence. She | :03:10. | :03:14. | |
said in the Commons yesterday that there is a serious issue with | :03:15. | :03:18. | |
violence and levels of suicide and it is her top priority to sort it | :03:19. | :03:23. | |
out. If you have had any experience of that, do get in touch, all the | :03:24. | :03:26. | |
usual ways of getting in touch. Annita is in the BBC | :03:27. | :03:29. | |
Newsroom with a summary Hundreds of people claim they have | :03:30. | :03:31. | |
been banned from visiting the care and nursing homes | :03:32. | :03:35. | |
where their elderly parents live because they complained about | :03:36. | :03:38. | |
the quality of care being provided. An exclusive report for this | :03:39. | :03:40. | |
programme found that in the most-extreme cases, | :03:41. | :03:42. | |
it's claimed that elderly residents themselves were evicted | :03:43. | :03:46. | |
after their relatives Solicitor Jemma Garside says | :03:47. | :03:48. | |
difficulties can arise because the law protecting | :03:49. | :03:53. | |
the rights of people living in a residential | :03:54. | :03:55. | |
homes is a grey area. You have a contract with the care | :03:56. | :04:06. | |
home, with the resident and the local authority. You don't have the | :04:07. | :04:13. | |
right as a tenant. The contract is written by the care home, they set | :04:14. | :04:17. | |
the terms and conditions, and you have to abide by them. | :04:18. | :04:19. | |
And we'll have an in-depth report after this news summary. | :04:20. | :04:24. | |
A baby and two children are said to be around 15 people found in a | :04:25. | :04:31. | |
chilled potato lorry in Norfolk, discovered at the factory in | :04:32. | :04:34. | |
doorstep. It is reportedly lorry came from Spain and Foster levering | :04:35. | :04:39. | |
tapers to the factory. The Home Office are now dealing with the 15 | :04:40. | :04:40. | |
people. A soldier has been killed | :04:41. | :04:41. | |
during a training exercise at an RAF Police were called to RAF | :04:42. | :04:44. | |
Tain, a bombing range 30 The base, which also has a rifle | :04:45. | :04:48. | |
and small arms shooting range used by the Army, | :04:49. | :04:51. | |
was cordoned off last night Our Scotland Correspondent Craig | :04:52. | :04:54. | |
Anderson is at RAF Tain Police were called to the bombing | :04:55. | :05:08. | |
range here at 6pm yesterday. There were reports that an incident had | :05:09. | :05:11. | |
happened during a live firing exercise. They confirmed in the | :05:12. | :05:16. | |
early hours of this morning that one person had died. Speculation that it | :05:17. | :05:21. | |
may be a soldier from three Scots battalion, the Black Watch, aged 30 | :05:22. | :05:26. | |
miles from here near Inverness, but there is no confirmation of that | :05:27. | :05:30. | |
this morning. The police said that the incident was contained, that no | :05:31. | :05:36. | |
members of the public were at risk, and that the next of kin of the | :05:37. | :05:40. | |
victim had been informed, but at this stage we don't know if this was | :05:41. | :05:44. | |
a deliberate act or a tragic accident. | :05:45. | :05:46. | |
The French authorities are beginning to move the last unaccompanied | :05:47. | :05:49. | |
children from the migrant camp in Calais known as the Jungle. | :05:50. | :05:52. | |
About 1,500 hundred children have been sleeping in converted shipping | :05:53. | :05:55. | |
containers since the camp was demolished last week. | :05:56. | :05:59. | |
They are being taken to other facilities across France | :06:00. | :06:01. | |
before their claims for UK asylum are processed. | :06:02. | :06:06. | |
Iraq's special forces have entered Mosul for the first time | :06:07. | :06:10. | |
since Islamic State militants took control there two years ago. | :06:11. | :06:16. | |
They say they'll continue their advance to liberate the entire city, | :06:17. | :06:19. | |
although they have encountered fierce resistance from IS fighters. | :06:20. | :06:27. | |
They are waiting for reinforcements. So far, there has been fierce | :06:28. | :06:36. | |
resistance from Islamic State fighters, and thousands of people | :06:37. | :06:39. | |
are being used as human shields in the heart of the city. | :06:40. | :06:42. | |
Our international correspondent Ian Pannell is with frontline | :06:43. | :06:44. | |
This is the moment Iraqi troops are finally entered Mosul. It has taken | :06:45. | :07:00. | |
two and a half years, and Islamic State were waiting for them. Four | :07:01. | :07:04. | |
militants run across the alley, ready to defend the city and fight | :07:05. | :07:08. | |
to the death. Nothing short of all-out war. A brutal, terrifying | :07:09. | :07:14. | |
battle that will shape the future of Iraq and the threat of Islamic State | :07:15. | :07:21. | |
to the world. The counterterror forces have been moving through | :07:22. | :07:26. | |
Mosul, the outskirts only, for the last few hours. They have met stiff | :07:27. | :07:31. | |
resistance. We have seen a number of ices fighters moving around. | :07:32. | :07:36. | |
Carrying rocket propelled grenades, there have been incoming attacks. | :07:37. | :07:43. | |
And a lot of gunfire. The ground is treacherous. It is laced with | :07:44. | :07:56. | |
improvised expose of devices, and it illustrates how difficult this final | :07:57. | :07:59. | |
stage of the battle is going to be. This is just the first day inside | :08:00. | :08:04. | |
Mosul. This is the road the troops must now take, straight to the city | :08:05. | :08:08. | |
centre. A dark and dangerous journey into the heart of the caliphate of | :08:09. | :08:10. | |
Islamic State. A radical overhaul of the way | :08:11. | :08:15. | |
England deals with the risk of flooding is being called | :08:16. | :08:18. | |
for by a group of MPs. The Environment, Food | :08:19. | :08:20. | |
and Rural Affairs Committee says a new floods commissioner should | :08:21. | :08:22. | |
take over the work of The Government said it didn't see | :08:23. | :08:25. | |
the need for the commissioner but was already implementing other | :08:26. | :08:30. | |
measures proposed by the MPs. One of Ukip's biggest donors, | :08:31. | :08:35. | |
Arron Banks, has told the BBC that he's struggling to support any | :08:36. | :08:39. | |
of the four leadership candidates. He says the party needs to reinvent | :08:40. | :08:42. | |
itself after winning the EU referendum campaign, | :08:43. | :08:46. | |
in part by having a clear out He said he wished the only Ukip MP, | :08:47. | :08:49. | |
Douglas Carswell, would go back A think tank has said it expects | :08:50. | :08:54. | |
inflation to quadruple to about 4% The National Institute for Economic | :08:55. | :09:00. | |
and Social Research believes price rises will accelerate rapidly | :09:01. | :09:07. | |
because the fall in the value of the pound will be | :09:08. | :09:10. | |
passed onto customers. In September, the last | :09:11. | :09:13. | |
month for which there are official figures, | :09:14. | :09:15. | |
inflation rose to 1%, from 0.6%. The Mayor of London Sadiq Khan has | :09:16. | :09:21. | |
ordered an investigation into the growing cost | :09:22. | :09:24. | |
of using the Olympic Stadium as a Premier League football ground, | :09:25. | :09:26. | |
and for other events. He says the cost of converting | :09:27. | :09:30. | |
the stadium is more than ?50 million higher than was estimated | :09:31. | :09:34. | |
by his predecessor, Boris Johnson. The stadium is now used | :09:35. | :09:38. | |
by West Ham United. Much of the cost will be | :09:39. | :09:40. | |
borne by taxpayers. The celebrity Cheryl has been | :09:41. | :09:44. | |
announced as the new face The former pop star and X Factor | :09:45. | :09:47. | |
judge will front a campaign film which sees her voice replaced | :09:48. | :09:52. | |
by young people talking It includes a teenage girl suffering | :09:53. | :09:55. | |
sexual abuse and a boy afraid Dame Esther Rantzen, | :09:56. | :10:00. | |
who founded Childline, said Cheryl understood | :10:01. | :10:05. | |
the new dangers of sexting and cyberbullying, | :10:06. | :10:08. | |
and could reach out That's a summary of | :10:09. | :10:10. | |
the latest BBC News. In a moment, our exclusive report | :10:11. | :10:16. | |
on how some care homes are banning family visitors and even evicting | :10:17. | :10:23. | |
elderly relatives when complaints Do get in touch with us | :10:24. | :10:27. | |
throughout the morning. Janet says, this is unbelievably | :10:28. | :10:41. | |
scary, but how typical of how part of privatised health care are set | :10:42. | :10:45. | |
up, we pay but have no rights or recourse, it is appalling that | :10:46. | :10:49. | |
relatives of the elderly have no right. David says, it is | :10:50. | :10:53. | |
disgraceful, whatever next? Caroline says, it is a sign of the times, it | :10:54. | :10:58. | |
is the same across the health -- care service. If you discuss any | :10:59. | :11:02. | |
concerns, this is how you will be treated, it is all about money. | :11:03. | :11:07. | |
Carol says, they cannot do that, it is disgraceful. D Drill comments | :11:08. | :11:08. | |
coming in. If you text, you will be charged | :11:09. | :11:10. | |
at the standard network rate. Let's get some sport | :11:11. | :11:14. | |
now from Jessica. And a great night of European | :11:15. | :11:15. | |
football for British clubs. A brilliant night, impressive | :11:16. | :11:26. | |
performances by Manchester City, Arsenal and Celtic. What a night for | :11:27. | :11:31. | |
Manchester City, they beat Barcelona for the first time in a competitive | :11:32. | :11:35. | |
match, they came from behind to do so. They equalised after Lionel | :11:36. | :11:40. | |
Messi's opening goal. Look at that pinpoint free kick from Kevin De | :11:41. | :11:45. | |
Bruyne, which gave them the lead. 15 minutes from the end, they scored | :11:46. | :11:50. | |
again, the match finished 3-1. You can see from the celebrations what | :11:51. | :11:53. | |
it means to the players and the fans. Even the manager, Pep | :11:54. | :11:59. | |
Guardiola, was out of his seat, it was a memorable night. They are one | :12:00. | :12:02. | |
victory away from reaching the knockout stages. For Arsenal, they | :12:03. | :12:09. | |
also had to come from behind, they were 2-0 down inside 15 minutes. It | :12:10. | :12:14. | |
was a frantic opening to the match. They pulled level by half-time, and | :12:15. | :12:18. | |
three minutes from the end, Mesut Ozil, as cool as you like, pre-to | :12:19. | :12:25. | |
the Final Score, they threw to the knockout stages for the seventh | :12:26. | :12:30. | |
season in a row. Celtic kept their hopes of staying in our lives, they | :12:31. | :12:36. | |
were 1-0 down to Borussia Monchengladbach, but a penalty from | :12:37. | :12:39. | |
Mousa Dembele late on gave them a 1-1 draw and a vital point. They | :12:40. | :12:44. | |
bottom of the group, two points behind the Germans, with two games | :12:45. | :12:45. | |
to play. And, staying with football, | :12:46. | :12:47. | |
yesterday you were telling us about the discussions | :12:48. | :12:49. | |
going on into whether England, Scotland and Wales would be given | :12:50. | :12:51. | |
permission to wear poppies for their World Cup qualifiers | :12:52. | :12:53. | |
on 11th and 12th November. The English and Scottish | :12:54. | :13:05. | |
associations, and the Welsh, were in discussion with the world governing | :13:06. | :13:11. | |
body, England play Scotland next week, on Armistice Day, when the UK | :13:12. | :13:13. | |
remembers those that died in the First World War. In the past, Fifa | :13:14. | :13:19. | |
has banned players wearing poppies on their shirts, but come from I Spy | :13:20. | :13:22. | |
allowing the symbol to be embroidered on armband. This time, | :13:23. | :13:27. | |
Fifa have turned down the armband because it says it does not allow | :13:28. | :13:31. | |
players to wear religious, political or commercial messages. Both of the | :13:32. | :13:37. | |
associations hope to change Fifa's mind, their Chief Executive will | :13:38. | :13:40. | |
meet with Fifa tomorrow. We will keep you up-to-date. | :13:41. | :13:43. | |
First this morning, this programme can exclusively reveal that hundreds | :13:44. | :13:45. | |
of people claim they have been banned from visiting | :13:46. | :13:47. | |
the care and nursing homes where their elderly parents live | :13:48. | :13:51. | |
because they complained about the quality of care being provided. | :13:52. | :13:54. | |
In the most-extreme cases, it's claimed that the elderly | :13:55. | :13:57. | |
residents themselves were evicted after their relatives | :13:58. | :14:00. | |
Sangita Myska has been investigating. | :14:01. | :14:11. | |
I just didn't like seeing her so distressed. | :14:12. | :14:14. | |
A casualty of their mindset was the expulsion of | :14:15. | :14:26. | |
It's unbelievable, really, that these sort of things | :14:27. | :14:39. | |
What we are seeing is a damning reflection on the care industry. | :14:40. | :14:59. | |
Britain has an ageing population, and now over 230,000 older people | :15:00. | :15:05. | |
Many have complex conditions like dementia or disability that | :15:06. | :15:12. | |
It means they often have to rely on family to communicate their needs | :15:13. | :15:17. | |
But what happens when that relationship breaks down | :15:18. | :15:30. | |
because family feel the concerns are simply not being | :15:31. | :15:32. | |
We've learned that for some, the results can be devastating. | :15:33. | :15:35. | |
This programme can exclusively reveal that hundreds of families | :15:36. | :15:38. | |
claim they have been banned from visiting the residential homes | :15:39. | :15:41. | |
where their parents live for complaining about poor care. | :15:42. | :15:48. | |
Paul Doolan's dad, Terry, moved into a care home | :15:49. | :15:51. | |
He had cancer, was registered blind, needed hearing aids | :15:52. | :15:55. | |
Paul visited him at the home every week for three years before | :15:56. | :16:02. | |
So this is the place that you had to meet your dad | :16:03. | :16:10. | |
when you were banned from visiting him in his care home? | :16:11. | :16:12. | |
The ban meant Paul Doolan was only allowed to meet his father at this | :16:13. | :16:21. | |
The meetings were watched by a care worker. | :16:22. | :16:25. | |
I'd always had a good relationship with dad | :16:26. | :16:28. | |
When you saw the e-mail telling you that you were banned | :16:29. | :16:42. | |
from the care home where your father was living full-time, | :16:43. | :16:44. | |
As I say, I read it three or four times and I just couldn't believe | :16:45. | :16:51. | |
The e-mail stated that Paul would have to cease visits | :16:52. | :16:54. | |
within the home where his dad was living. | :16:55. | :16:56. | |
The ban would take effect immediately. | :16:57. | :16:58. | |
The home accused Paul Doolan of demonstrating | :16:59. | :16:59. | |
Though it did not explain what that unacceptable behaviour was. | :17:00. | :17:11. | |
Paul Doolan claims the real reason he was banned from visiting the home | :17:12. | :17:14. | |
was because he complained about lapses in care, | :17:15. | :17:16. | |
One allegation was that on weekly visits he rarely found his father's | :17:17. | :17:21. | |
Either the battery had run out or they weren't clean. | :17:22. | :17:26. | |
It took me about a quarter of an hour to sort this out | :17:27. | :17:29. | |
before I could start speaking properly to him. | :17:30. | :17:32. | |
Otherwise I was having to shout at him. | :17:33. | :17:37. | |
For the rest of the week when I wasn't there he probably sat | :17:38. | :17:40. | |
in total silence and we all know that stimulation is very important. | :17:41. | :17:44. | |
He had a degree of dementia and, you know, to be deprived | :17:45. | :17:47. | |
of your hearing, it's one of your principal senses. | :17:48. | :17:54. | |
With the aid of a charity the care home was persuaded two months later | :17:55. | :17:57. | |
His visits continued to be chaperoned. | :17:58. | :18:05. | |
We showed a lawyer who specialises in helping families with loved ones | :18:06. | :18:08. | |
in care the e-mail banning Paul Doolan from visiting his | :18:09. | :18:10. | |
If I was a family member receiving it I would be quite shocked. | :18:11. | :18:17. | |
Gemma Garside says she sees hundreds of cases similar to Paul's | :18:18. | :18:20. | |
because care and nursing home residents have fewer enforcible | :18:21. | :18:22. | |
rights than say someone renting a flat from a private landlord. | :18:23. | :18:32. | |
You have a contract with the care home, with the residents | :18:33. | :18:34. | |
and the local authority if they are funding it. | :18:35. | :18:37. | |
You don't have the rights as a tenant. | :18:38. | :18:38. | |
The contract is written by the care home. | :18:39. | :18:40. | |
They set the terms and the conditions and you have | :18:41. | :18:43. | |
So if an elderly person or their family break the terms | :18:44. | :18:52. | |
of that contract the nursing and care home may be well | :18:53. | :18:54. | |
within its rights to ban family members like Paul | :18:55. | :18:56. | |
The nursing home says that it had to ban you not | :18:57. | :19:05. | |
because you were making complaints but because your behaviour | :19:06. | :19:09. | |
was unacceptable and the implication is that you were threatening. | :19:10. | :19:15. | |
My dad had always done his best for me and I was out | :19:16. | :19:33. | |
The care home fees were fairly hefty as you will appreciate and I thought | :19:34. | :19:39. | |
it was the least they could do to ensure he could hear properly. | :19:40. | :19:42. | |
Teddy Doolan eventually moved to another care home. | :19:43. | :19:44. | |
Paul says his visits were not chaperoned there and that he had | :19:45. | :19:47. | |
But just three months after arriving, Terry passed away. | :19:48. | :19:55. | |
We asked the home where Terry Doolan lived to respond to the allegations | :19:56. | :19:58. | |
They said during the time in question, "the home followed | :19:59. | :20:01. | |
all regulations set by the Care Quality Commission and guidelines | :20:02. | :20:04. | |
What happened to Paul and his dad, Terry, is obviously a deeply | :20:05. | :20:10. | |
But what I want to know is how often situations like theirs arise? | :20:11. | :20:20. | |
And how it is that nursing homes seem to be able to take what appear | :20:21. | :20:25. | |
Eileen Chubb, a former care worker, campaigns for better regulation | :20:26. | :20:35. | |
She says she hears from around 60 families a year in a similar | :20:36. | :20:44. | |
The balance of power is totally weighed against the relative. | :20:45. | :20:48. | |
Raising concerns and whatever the care home says is taken at face | :20:49. | :20:51. | |
So basically the resident and the relative are the people | :20:52. | :20:55. | |
Relatives we have spoken to like Paul Doolan say | :20:56. | :21:00. | |
they were only subject to visitor bans because they raised concerns | :21:01. | :21:03. | |
But we've also come across families who say their elderly parents have | :21:04. | :21:12. | |
been subject to evictions because their children raised | :21:13. | :21:14. | |
Angela and Mervyn Eastman claim their mum was evicted | :21:15. | :21:21. | |
from her previous nursing home because they lodged a single formal | :21:22. | :21:24. | |
Most of the time I was in tears because I just didn't | :21:25. | :21:31. | |
like seeing her so distressed and frightened, unhappy. | :21:32. | :21:35. | |
In 2013 she moved into a nursing home in Essex. | :21:36. | :21:49. | |
The Eastmans claim that a revolving door of management there, four | :21:50. | :21:52. | |
in one year, led to lapses in care, including a failure to properly look | :21:53. | :21:57. | |
As time went on this turned into an ulcer. | :21:58. | :22:05. | |
Then her legs began to swell to double their size | :22:06. | :22:12. | |
It also creates quite a smell and I felt that because of the lack | :22:13. | :22:21. | |
of staff and they didn't have the time they weren't | :22:22. | :22:23. | |
Angela kept a log of their growing concerns but it was the merger | :22:24. | :22:34. | |
of two units at the nursing home that finally led to them | :22:35. | :22:37. | |
The Eastmans claim that with no notice residents who displayed | :22:38. | :22:45. | |
aggressive behaviour were moved into the same area of | :22:46. | :22:47. | |
I saw my mum pressed against the corner | :22:48. | :22:55. | |
I eventually got to her after some pushing and shoving to try and make | :22:56. | :23:02. | |
Because of her dementia she couldn't understand where all of these people | :23:03. | :23:09. | |
had come from, why all the noise, why all the shouting | :23:10. | :23:14. | |
I managed to get her to the room but she wouldn't stop crying. | :23:15. | :23:20. | |
It was the Eastmans' first formal complaint. | :23:21. | :23:26. | |
It said there had been "a thorough investigation into the events | :23:27. | :23:32. | |
and that the home couldn't meet the unreasonable demands placed | :23:33. | :23:40. | |
It said, "Karina was to be given one month's notice to leave the home". | :23:41. | :23:47. | |
Do you think there is anything that you did that was unreasonable | :23:48. | :23:50. | |
or made you difficult to deal with? | :23:51. | :23:52. | |
They were fearful, they were defensive and therefore | :23:53. | :24:01. | |
the casualty of their mindset was the expulsion of | :24:02. | :24:03. | |
Karina is now living at a new home where she is happy | :24:04. | :24:14. | |
We put the allegations made in this film to the previous care | :24:15. | :24:20. | |
They said, "Our duty of care under the Health and Social Care Act | :24:21. | :24:25. | |
is to ensure that we are always able to meet individuals' | :24:26. | :24:28. | |
needs and where we cannot we are compelled to make unenviable | :24:29. | :24:31. | |
Sadly we could no longer meet Mrs Eastman's needs. | :24:32. | :24:38. | |
We are a highly stable service with consistent management. | :24:39. | :24:41. | |
We have been rated good by CQC in the last two inspections". | :24:42. | :24:48. | |
They add that they helped Karina find a new nursing home | :24:49. | :24:51. | |
Campaigner Eileen Chubb believes better transparency | :24:52. | :24:57. | |
within the industry will protect families and residents. | :24:58. | :25:01. | |
She wants the government's inspectorate, the CQC, | :25:02. | :25:03. | |
to publish how many bans and evictions individual | :25:04. | :25:06. | |
A care home can only be measured by how it deals with | :25:07. | :25:12. | |
The best care home in the world can have a problem. | :25:13. | :25:18. | |
With the best intent in the world it's how they deal with these issues | :25:19. | :25:25. | |
when they are raised, that is what makes a good company | :25:26. | :25:28. | |
What we are seeing is a damning reflection on the care industry. | :25:29. | :25:34. | |
Nursing and care home companies say contracts must be flexible to allow | :25:35. | :25:39. | |
homes to quickly move elderly people if their health worsens and they | :25:40. | :25:42. | |
The man who represents the industry adds that evictions and relative | :25:43. | :25:48. | |
visitor bans are only issued very rarely and ideally with caution. | :25:49. | :25:53. | |
There should be a very clear explanation as to what has | :25:54. | :25:55. | |
precipitated this action by the care home. | :25:56. | :25:58. | |
So I think clarity and being very clear with people and also | :25:59. | :26:01. | |
you to give people respect and say things to their face | :26:02. | :26:04. | |
But with the true scale of visitor bans and evictions unknown, | :26:05. | :26:13. | |
would the industry support publishing the numbers? | :26:14. | :26:16. | |
I think perhaps the Care Quality Commission may look in the future | :26:17. | :26:19. | |
to see whether it should collate this information. | :26:20. | :26:22. | |
Perhaps they as the regulator are the most sensible place | :26:23. | :26:24. | |
What is stopping nursing care homes from making that information | :26:25. | :26:28. | |
What unites all of the families I've spoken to during this investigation | :26:29. | :26:37. | |
is that they feel powerless, isolated and scared. | :26:38. | :26:41. | |
With no-one currently keeping track of the number of visitor bans | :26:42. | :26:44. | |
and evictions in place nationally, that situation is likely to continue | :26:45. | :26:47. | |
And to watch and share that film, head to our programme page, | :26:48. | :26:58. | |
In the next hour, we hear from a woman who was banned | :26:59. | :27:06. | |
from her mother-in-law's care home for three years. | :27:07. | :27:11. | |
It is clearly touching a nerve, lots getting in touch. Sharon says, I | :27:12. | :27:18. | |
complained about a carer as my mum had been hit by another resident on | :27:19. | :27:22. | |
two occasions, I was banned from visiting and my mum was given two | :27:23. | :27:26. | |
weeks to move out. My mum had dementia and I was the main relative | :27:27. | :27:30. | |
visiting her. She was confused as this was the first care home she was | :27:31. | :27:35. | |
placed in, so my visits were important to her. Another family | :27:36. | :27:38. | |
member had to negotiate more time as we could not find another care home | :27:39. | :27:43. | |
that would take in. It's traumatised me, and to this day I cannot believe | :27:44. | :27:47. | |
they could get away with it. Carroll says, I was banned from a care home | :27:48. | :27:52. | |
with a carer bought outcome, sometime later my mother died. | :27:53. | :27:56. | |
Sydney says, often their top priority is when their new black | :27:57. | :28:00. | |
range Rover will be able to collect, just the kind of people you think | :28:01. | :28:04. | |
shouldn't run care homes. Jane says, disgraceful, what about the human | :28:05. | :28:08. | |
rights of the poor person unable to see their family. Joan says, my | :28:09. | :28:12. | |
daughter was banned from seeing her grandad after complaining. Elaine | :28:13. | :28:16. | |
says, this is not all care homes, some care homes take complaints | :28:17. | :28:20. | |
seriously and listen. I work for a care home and we have never elected | :28:21. | :28:25. | |
president. Khalid says, it is more than care homes, if you care, you | :28:26. | :28:30. | |
will pay the price, families are vast. Brandon says, it seems the | :28:31. | :28:34. | |
only care going on in some care homes is caring about profit. The | :28:35. | :28:39. | |
answer is simple, name and shame these charlatans. Thank you for your | :28:40. | :28:42. | |
comments, keep them coming in, we'll be talking about it more later. | :28:43. | :28:47. | |
The French authorities are beginning to move the last unaccompanied | :28:48. | :28:49. | |
children from the migrant camp in Calais known as the Jungle. | :28:50. | :28:52. | |
About 1,500 hundred children have been sleeping in converted shipping | :28:53. | :28:54. | |
containers since the camp was demolished last week. | :28:55. | :29:00. | |
They have been given document saying no further applications for | :29:01. | :29:05. | |
transfers to the UK will be handled in Calais. Riot police were called | :29:06. | :29:08. | |
on Tuesday night when fighting broke out between Eritrea, Christian, and | :29:09. | :29:14. | |
Afghan Muslim teenagers. Police say about 100 youths were involved. | :29:15. | :29:18. | |
What is the overview of what is going to be happening? I'll give you | :29:19. | :29:27. | |
the latest situation. This bus is here and the children get on the bus | :29:28. | :29:30. | |
and the buses go off to centres across France. If you look up there | :29:31. | :29:34. | |
you can see some children are waiting along there and then they | :29:35. | :29:38. | |
come down to the buses. French authorities have just said in the | :29:39. | :29:41. | |
last few minutes already 600 children have been bussed out of | :29:42. | :29:46. | |
here, and they will go to 60 centres across France. If you look up here | :29:47. | :29:54. | |
these are some volunteers that have been helping the children in the | :29:55. | :29:57. | |
camp, supplying food. Representatives from various | :29:58. | :30:00. | |
charities. This is all being overseen by the French riot police. | :30:01. | :30:07. | |
When they get on the bus, on the buses are also for officials from | :30:08. | :30:11. | |
the British border force. And their eligibility, whether they are | :30:12. | :30:14. | |
allowed to come to Britain, will be assessed once they get to those 60 | :30:15. | :30:17. | |
centres across France. They'll get here to the amendment to the | :30:18. | :30:25. | |
immigration act. If you spin round here, this is all that's left of De | :30:26. | :30:30. | |
Jonge, just debris. In the last week the whole of it was pulled down, all | :30:31. | :30:35. | |
that remains is this container camp on this side. And there's another | :30:36. | :30:39. | |
centre on the far side with about 200 women. French authorities say | :30:40. | :30:42. | |
they believe everybody will be asked out from here today and the women | :30:43. | :30:49. | |
and children in the other centre will be bussed tomorrow. | :30:50. | :30:55. | |
With increasing violence and suicide in our prisons, the Justice | :30:56. | :31:06. | |
Secretary is holding urgent talks with prison officers. | :31:07. | :31:10. | |
We speak to women who have suffered multiple miscarriages | :31:11. | :31:12. | |
as new research suggests many of them are showing | :31:13. | :31:15. | |
signs of suffering from Post-Traumatic Stress Disorder. | :31:16. | :31:20. | |
Here's the BBC Newsroom with a summary of today's news. | :31:21. | :31:26. | |
Hundreds of people claim they have been banned from visiting | :31:27. | :31:28. | |
the care and nursing homes where their elderly parents live | :31:29. | :31:32. | |
because they complained about the quality of care being provided. | :31:33. | :31:35. | |
An exclusive report for this programme found that | :31:36. | :31:37. | |
in the most-extreme cases, it's claimed that elderly residents | :31:38. | :31:40. | |
themselves were evicted after their relatives | :31:41. | :31:43. | |
One man says he was banned for looking out for his father. | :31:44. | :31:58. | |
I had always had a good relationship, and it was | :31:59. | :32:02. | |
Urgent talks will take place today about rising levels of violence | :32:03. | :32:08. | |
and suicide in jails across England and Wales. | :32:09. | :32:11. | |
Official figures show that self-inflicted deaths in prisons | :32:12. | :32:14. | |
have risen by 13% over the past year, while assaults among inmates | :32:15. | :32:19. | |
The Prison Officers Association has suspended proposed action | :32:20. | :32:23. | |
which was to take place to highlight its concerns. | :32:24. | :32:28. | |
A baby and two children are said to be among 15 people | :32:29. | :32:31. | |
found in a chilled potato lorry in Norfolk. | :32:32. | :32:34. | |
They were discovered at the Albert Bartlett | :32:35. | :32:35. | |
It's reported that the lorry had come from Spain and was delivering | :32:36. | :32:40. | |
Police say the Home Office are now handling the 15 people. | :32:41. | :32:47. | |
A soldier has been killed during a training exercise at an RAF | :32:48. | :32:50. | |
Police were called to RAF Tain, a bombing range 30 | :32:51. | :32:54. | |
The base, which also has a rifle and small arms shooting | :32:55. | :32:59. | |
range used by the Army, was cordoned off last night | :33:00. | :33:02. | |
The victim's next of kin have been informed. | :33:03. | :33:10. | |
That's a summary of the latest BBC News. | :33:11. | :33:12. | |
Some impressive performances in the Champions League last night. | :33:13. | :33:26. | |
Manchester City, Arsenal and Celtic all picked up points. | :33:27. | :33:28. | |
It was a memorable night at the Etihad as City beat | :33:29. | :33:31. | |
Barcelona for the first time in a competitive match. | :33:32. | :33:33. | |
Celtic's hopes of progression to the knockout stages | :33:34. | :33:36. | |
are still just about alive after a 1-1 draw in Germany | :33:37. | :33:41. | |
They would have to win upcoming matches against both Barcelona | :33:42. | :33:45. | |
Arsenal also made a brilliant comeback, against Ludogorets. | :33:46. | :33:55. | |
They were 2-0 down inside 15 minutes but pulled it back to 3-2. | :33:56. | :33:58. | |
Mesut Ozil with the winning goal in the final minutes. | :33:59. | :34:01. | |
I'll be back just after 10am with more sport for you. | :34:02. | :34:08. | |
The pain of losing a baby, even in the early stages of pregnancy, | :34:09. | :34:11. | |
can leave some women so traumatised that they can develop | :34:12. | :34:14. | |
Researchers at Imperial College London says there should be | :34:15. | :34:17. | |
more support for women who suffer from ectopic | :34:18. | :34:20. | |
They want women to be screened for the symptoms of PTSD to better | :34:21. | :34:25. | |
understand what they're going through and give | :34:26. | :34:27. | |
In the studio is Dr Jessica Farren, who is one of the people behind | :34:28. | :34:32. | |
Also here are Nicole Martin and Nena Truman, who have both | :34:33. | :34:38. | |
suffered multiple miscarriages, and Ruth Bender Atik, | :34:39. | :34:43. | |
who is the national director of the charity the Miscarriage | :34:44. | :34:45. | |
You had three miscarriages in two years, what did it do to you? It | :34:46. | :35:02. | |
left me feeling incredibly anxious, especially after the first and | :35:03. | :35:08. | |
second pregnancy. When I got pregnant the third time, I was | :35:09. | :35:12. | |
obsessively taking tests, thinking I was going to lose the baby, I | :35:13. | :35:16. | |
struggled to sleep at night, I was consumed by the fear I would have | :35:17. | :35:20. | |
another miscarriage, and when I became pregnant with Joseph, who is | :35:21. | :35:26. | |
two years old now, almost, there was no joy in the pregnancy. I had | :35:27. | :35:30. | |
counselling throughout the pregnancy to keep me going. Every twinge I | :35:31. | :35:37. | |
felt I would lose the baby and I spent a lot of money on private | :35:38. | :35:39. | |
scans to check that he was still alive. To hear that being described | :35:40. | :35:47. | |
as potentially PTSD, although you have not been diagnosed, does that | :35:48. | :35:51. | |
make sense? I read the research, I did not have the flashbacks, but I | :35:52. | :35:57. | |
had the constant anxiety. There were nights I would not sleep as I felt I | :35:58. | :36:02. | |
was going to miscarry, it affected my work, I was consumed by the | :36:03. | :36:06. | |
feeling that I was going to lose this baby. Even when you have the | :36:07. | :36:12. | |
baby, the feeling does not go. I worry a lot about my children's | :36:13. | :36:15. | |
health now, I feel something terrible is about to happen. That is | :36:16. | :36:20. | |
the impact it has had on me and my family. You have also had multiple | :36:21. | :36:24. | |
miscarriages, how has it affected you? The first time was really | :36:25. | :36:28. | |
tough, because we did not find out we had lost the baby until I went in | :36:29. | :36:33. | |
for my first scan. They said it was gone. We had already told all of our | :36:34. | :36:40. | |
family, it was really tough, having to tell everybody what had happened. | :36:41. | :36:47. | |
I did not know what to do. I was 27, supposed to be an easy thing to get | :36:48. | :36:52. | |
pregnant and have a baby. I became accessed with replacing that | :36:53. | :36:56. | |
pregnancy, it took eight months for us to fall again. I was doing | :36:57. | :37:00. | |
ovulation tests secretly, my husband did not bode, he does now! I fell | :37:01. | :37:07. | |
pregnant again and I lost that one as well. Gutted. I could not believe | :37:08. | :37:15. | |
it has happened again. When you hear it being talked about today | :37:16. | :37:18. | |
potentially of the impact is being like PTSD, does that describe how | :37:19. | :37:28. | |
you felt? You are in a dark place, you feel you cannot talk about it, | :37:29. | :37:32. | |
but who is there to talk to about it, other than your partner, but | :37:33. | :37:36. | |
they are going through it as well? Nobody talks about it. You told not | :37:37. | :37:41. | |
to tell anybody you are pregnant until you know for sure at 12 weeks, | :37:42. | :37:45. | |
so who can you tell when you go for your scan at 12 weeks and they tell | :37:46. | :37:48. | |
you your baby has gone? People around you did not know? They did, | :37:49. | :37:53. | |
because we told them, but following that we did not tell anybody. And | :37:54. | :37:57. | |
then the next three were really early, I had four in total. There | :37:58. | :38:03. | |
were a lot of people, they knew I was pregnant, the first they knew | :38:04. | :38:09. | |
was when I told them it was gone, and that was hard to do. It is being | :38:10. | :38:16. | |
talked of as potentially PTSD. What was it that made you start to look | :38:17. | :38:19. | |
at early miscarriage in this way? Anyone who has worked in any | :38:20. | :38:24. | |
pregnancy unit is aware that there is a gap in the service we offer. We | :38:25. | :38:26. | |
offer competitive clinical care, but that is the end of our | :38:27. | :38:42. | |
contact with them. Unlike in healthy pregnancies, where six weeks after | :38:43. | :38:44. | |
there is a routine screening in place to check your mental health, | :38:45. | :38:48. | |
there is nothing like that after a miscarriage or an ectopic pregnancy, | :38:49. | :38:52. | |
despite the fact that these women seem to be suffering just as much, | :38:53. | :38:56. | |
if not more. What would you hope the impact of the research to be? One of | :38:57. | :39:03. | |
the most important things is that there is increased awareness that | :39:04. | :39:08. | |
women may be suffering and they benefit from support. The women to | :39:09. | :39:13. | |
be aware, their friends and family, and the GPs, they have the chance to | :39:14. | :39:20. | |
look out for this. You are with the miscarriage Association, what did | :39:21. | :39:23. | |
you think about this research? The research is hugely helpful. In many | :39:24. | :39:30. | |
ways, it confirms what we know already from the women who get in | :39:31. | :39:33. | |
touch with us, and from their partners as well. Miscarriage and | :39:34. | :39:40. | |
ectopic pregnancy, however early it happens, can be hugely distressing. | :39:41. | :39:44. | |
It is something that people relive constantly, both straight after the | :39:45. | :39:50. | |
miscarriage or the loss and also in subsequent pregnancies, we have | :39:51. | :39:55. | |
already heard they can be very frightening, filled with anxiety. | :39:56. | :40:02. | |
What about that advice, you don't tell anybody you are pregnant until | :40:03. | :40:06. | |
you have had your scan at 12 weeks, and then that is the time to tell, | :40:07. | :40:12. | |
when you know it is on track? If you do follow that advice, it means that | :40:13. | :40:15. | |
if you go through something difficult, it makes it possibly | :40:16. | :40:21. | |
worse to talk about it, or not? Should the advice be reconsidered? I | :40:22. | :40:27. | |
don't know if it is advice, it is one of those things that people say. | :40:28. | :40:30. | |
You have to find what is right for you. You don't tell anyone, you are | :40:31. | :40:36. | |
telling people and on telling them at the same time. But if you have | :40:37. | :40:42. | |
told people, you may forget to tell people that you have miscarried, and | :40:43. | :40:45. | |
they may come back to do some time later and ask how the pregnancy is | :40:46. | :40:48. | |
going. Either way it is very difficult. It is so hard. What do | :40:49. | :40:55. | |
you feel is the best support and help that you could get? Did you | :40:56. | :41:02. | |
have much support in the end? I got counselling after my second | :41:03. | :41:05. | |
miscarriage because I knew I was on a downward spiral. I was not myself, | :41:06. | :41:12. | |
I was angry, sad, I felt like I was being followed around by pregnant | :41:13. | :41:16. | |
women and I could not heal with it. I went out and found myself some | :41:17. | :41:19. | |
counselling through a Work Programme. But there are a lot of | :41:20. | :41:24. | |
women who may not realise when they are on that spiral. They need | :41:25. | :41:29. | |
somebody to ask them if they are OK. Women don't talk about it. They feel | :41:30. | :41:35. | |
ashamed, embarrassed to talk about how they are feeling. Because | :41:36. | :41:39. | |
miscarriage is so common, one in four, also people, friends and | :41:40. | :41:45. | |
family, and people from the medical profession, say it is one of those | :41:46. | :41:50. | |
things. And being surprised you were feeling this low, it is only five | :41:51. | :41:56. | |
weeks old, it is just self. There is a feeling, it is not really a baby, | :41:57. | :42:00. | |
but when you are pregnant, you are already emerging -- imagining names, | :42:01. | :42:07. | |
etc. Women are not allowed to feel awful because it is common. You | :42:08. | :42:11. | |
don't want to have to constantly explain and talk about it. I wanted | :42:12. | :42:18. | |
to talk about it. I felt people around me were embarrassed when I | :42:19. | :42:21. | |
spoke about it, people don't know what to say. When you have just had | :42:22. | :42:26. | |
a miscarriage, it is all you are thinking about, so when people don't | :42:27. | :42:30. | |
talk about it, I felt angry, because I thought, ask me how I am feeling. | :42:31. | :42:35. | |
You are consumed by it, by wanting a child. When you use the term PTSD in | :42:36. | :42:43. | |
the context of miscarriage, people might assume that PTSD relates to | :42:44. | :42:52. | |
something, an accident or going to a war zone, that sort of experience. | :42:53. | :42:57. | |
In the context of miscarriage, is it exactly the same, the impact on | :42:58. | :43:02. | |
somebody psychologically? There is not a specific instrument to look at | :43:03. | :43:05. | |
the effects of a miscarriage or an ectopic pregnancy, at the moment we | :43:06. | :43:10. | |
are using this one, but looking at the symptoms that women are | :43:11. | :43:14. | |
reporting, it seems to fit very well into the structure of something we | :43:15. | :43:20. | |
diagnose as PTSD. These are screening questionnaires which have | :43:21. | :43:24. | |
been validated in lots of other contexts. They are demonstrating a | :43:25. | :43:27. | |
significant amount of symptomatology out there. The number of people we | :43:28. | :43:33. | |
found who seem to be reaching the threshold suggests -- suggestive of | :43:34. | :43:41. | |
PTSD is very high, but there are people believe that who are also | :43:42. | :43:44. | |
suffering from symptoms that are impacting on their day-to-day life. | :43:45. | :43:50. | |
When we had them describing how they felt, it is completely | :43:51. | :43:52. | |
understandable, of course, that anybody would feel like that. Nobody | :43:53. | :43:57. | |
must get through without feeling what they are describing, to some | :43:58. | :44:02. | |
extent. Absolutely. Grief is a normal reaction, but what women and | :44:03. | :44:09. | |
those randomly to be aware of, if the symptoms are going on for log of | :44:10. | :44:12. | |
unexpected or are bidding to impact their life, they need to consider | :44:13. | :44:16. | |
whether they need to go for a formal assessment and proper help. There is | :44:17. | :44:23. | |
a minimal follow-up. After my second miscarriage, I had a medical | :44:24. | :44:26. | |
management, they give you pills and you miscarried at home, which is | :44:27. | :44:31. | |
really traumatic. There is a lot of blood, you are flushing your baby | :44:32. | :44:34. | |
down the toilet. You sent home and you told, you bleed excessively, you | :44:35. | :44:40. | |
should call accident and emergency, but what is excessively? You would | :44:41. | :44:44. | |
think the next day they would say, come in or have a chat, but there is | :44:45. | :44:49. | |
no follow up. It is a really brutal experience. | :44:50. | :44:54. | |
What help is there for people and does it tend to be focused on the | :44:55. | :44:59. | |
physical aspect rather than psychological? I think that when you | :45:00. | :45:03. | |
are going through the process in hospital it is understandable that | :45:04. | :45:07. | |
the focus is on the clinical. People will describe to you the options | :45:08. | :45:11. | |
that are available to you. It sounds dreadful, these are choices you | :45:12. | :45:15. | |
don't want to have to make about what happened or how the miscarriage | :45:16. | :45:20. | |
will happen. They don't necessarily tell you everything that is going to | :45:21. | :45:23. | |
happen, so you can be shocked about the amount of blood and pain full | :45:24. | :45:27. | |
stop people have described it as looking like a war zone. But I think | :45:28. | :45:33. | |
what people also need is support. They need kindness and sensitivity | :45:34. | :45:37. | |
and support for what they are going through. This to eke says, feeling | :45:38. | :45:46. | |
for the ladies on the show, I experienced a miscarriage. Heather | :45:47. | :45:51. | |
says, I had three miscarriage, others attitude was to have won was | :45:52. | :45:55. | |
misfortune, to have three was carelessness. This one says, as far | :45:56. | :45:59. | |
as I'm aware no therapy or counselling was offered to both | :46:00. | :46:03. | |
parents. Do you feel you will ever get over it? I've got three children | :46:04. | :46:11. | |
now, and I'm much better than I was because I've got my family. As I | :46:12. | :46:15. | |
said, the impact is that I worry about my children and I have this | :46:16. | :46:18. | |
feeling something is going to happen. Because I had two years of | :46:19. | :46:24. | |
pretty miserable luck. Part of me doesn't want to forget about what | :46:25. | :46:27. | |
happened because I do think it makes you more empathetic towards other | :46:28. | :46:31. | |
women. I'll never ask a woman now if they want to have children, if they | :46:32. | :46:35. | |
have a child, whether they want a second one, that's what people do | :46:36. | :46:38. | |
all the time. I think you become a better person for it. I think that | :46:39. | :46:46. | |
you never go back to how you were. It does get easier. You don't get | :46:47. | :46:50. | |
over it, you just find a new normal and that's how you then live your | :46:51. | :46:54. | |
life. Thank you for coming and talking to us. And do keep your | :46:55. | :46:58. | |
thoughts coming in on that one as well. | :46:59. | :46:59. | |
Iraqi troops move from house to house in the suburbs of Mosul | :47:00. | :47:03. | |
as the advance against Islamic State continues - | :47:04. | :47:08. | |
amid fears for hundreds of thousands of civilians. | :47:09. | :47:14. | |
The Justice Secretary, Liz Truss, has agreed to hold urgent | :47:15. | :47:16. | |
talks today with leaders of the Prison Officers Association | :47:17. | :47:18. | |
about tackling increasing levels of violence and suicides in jails | :47:19. | :47:21. | |
As a result, the union has suspended proposed action which was to take | :47:22. | :47:29. | |
Our home affairs correspondent Danny Shaw is with us. | :47:30. | :47:39. | |
With me is Mike Rolfe, he's a former prison officer | :47:40. | :47:41. | |
who is now national chair of the prison officers association. | :47:42. | :47:44. | |
And Lord Ramsbotham, he was was the former chief | :47:45. | :47:46. | |
inspector of prisons for England and Wales and now | :47:47. | :47:48. | |
Danny, tell us first of all why this has blown up, what's been going on? | :47:49. | :47:59. | |
I think the month there has been huge concern about conditions in | :48:00. | :48:03. | |
prisons, escalating levels of violence, self harm and suicide. I | :48:04. | :48:08. | |
think the murder two weeks ago at Pentonville prison in North London | :48:09. | :48:10. | |
of a prisoner and two others who were stabbed really highlighted | :48:11. | :48:16. | |
those concerns and brought the issue to public consciousness, really. And | :48:17. | :48:22. | |
I think as a result of that, prison officers are concerned that they | :48:23. | :48:26. | |
cannot safely operate jails as they are at the moment on the current | :48:27. | :48:30. | |
levels of staff with the regime that they are required to operate. And | :48:31. | :48:36. | |
so, what they've wanted to do was to hold a series of union meetings | :48:37. | :48:41. | |
outside his gates in order to highlight their concerns. They will | :48:42. | :48:46. | |
be visible to the public and media. And then after that they were going | :48:47. | :48:50. | |
to come in effect, impose their own working practices in the jail, only | :48:51. | :48:54. | |
letting inmates out of their cells in small numbers. That would be a | :48:55. | :48:58. | |
highly restrictive kind of regime. The government has therefore agreed | :48:59. | :49:03. | |
as part of a deal for that action to be suspended, to hold urgent talks. | :49:04. | :49:11. | |
There will be a meeting with Liz Truss, the Justice Secretary, and | :49:12. | :49:13. | |
senior officials this afternoon to try to address concerns. Lord round | :49:14. | :49:19. | |
spot, there have been all sorts of things said for many years about | :49:20. | :49:23. | |
what is going on in prison, what do you think when you hear all this? | :49:24. | :49:27. | |
I'm not surprised after the disastrous decision of Chris | :49:28. | :49:33. | |
Grayling to reduce staff numbers by over 30%. The basis of all prisons | :49:34. | :49:39. | |
is the relationship between staff and prisoners. And unless things are | :49:40. | :49:43. | |
right for staff, nothing will be right for prisoners. And I've been | :49:44. | :49:47. | |
saying for years that one of the major problems of our prison service | :49:48. | :49:53. | |
is that unlike every business, every school and every hospital, it | :49:54. | :49:58. | |
doesn't have named people responsible and accountable for | :49:59. | :50:01. | |
different types of prisons and prisoners. And the emphasis of the | :50:02. | :50:06. | |
governorship of a prison should be on leading the staff. And that has | :50:07. | :50:11. | |
not happened. And if you have cuts on top of that, fast the overcrowded | :50:12. | :50:18. | |
prisons, you are bound to have the problems that have been highlighted | :50:19. | :50:21. | |
so vividly by my successors as Chief inspectors of prisons. Mike, chair | :50:22. | :50:27. | |
of the prison officers Association, how bad have things got? It is a | :50:28. | :50:32. | |
bloodbath in prisons at this minute. You go to prisons throughout the | :50:33. | :50:35. | |
state and I visit prisons on a regular basis, our staff have lost | :50:36. | :50:40. | |
all morale, all motivation. Prisoners are scared. They want | :50:41. | :50:45. | |
prison officers to be in charge and the prison officers feel incapable | :50:46. | :50:49. | |
to do that. Low staffing numbers, people leaving the job in droves, | :50:50. | :50:52. | |
it's a real bad mix and it's dangerous for everyone, staff and | :50:53. | :50:56. | |
prisoners are like. The action that was going to happen today, was that | :50:57. | :51:02. | |
as close to strike action as prison officers could go? The government | :51:03. | :51:07. | |
will always insist we are taking industrial action whenever we try | :51:08. | :51:10. | |
and hold meetings. What we were asking our members to do was hold | :51:11. | :51:15. | |
meetings about health and safety with genuine concern. Of course the | :51:16. | :51:18. | |
government or the employers don't want us to do that. What we were | :51:19. | :51:23. | |
planning to do after that was take control of the regime, take that | :51:24. | :51:26. | |
responsibility four management who have been absolutely unable to keep | :51:27. | :51:31. | |
our members in prison safe. So, Liz Truss will be holding urgent talks, | :51:32. | :51:38. | |
and what do you want to hear? Well, we have demanded to see Liz Truss, | :51:39. | :51:41. | |
really, because we have lost faith with the managers running the prison | :51:42. | :51:46. | |
system. What we want Liz Truss to say, she's going to put an urgent | :51:47. | :51:50. | |
injection of cash to increase staff numbers, but she's also going to | :51:51. | :51:54. | |
sort out the recruitment and retention issue. Prison officers | :51:55. | :51:57. | |
don't want to join the job now. Why would you want to come into an | :51:58. | :52:02. | |
environment like that? We also want her to influence those leaders and | :52:03. | :52:08. | |
instruct them to basically run safe regimes. They are always trying to | :52:09. | :52:12. | |
do too much with too little. If there is not enough staff, they try | :52:13. | :52:16. | |
and run everything anyway and that puts our members at risk and puts | :52:17. | :52:19. | |
prisoners at risk at the same time. Do you have confidence she will do | :52:20. | :52:24. | |
what you want? We've given them a deadline until next Friday the 11th. | :52:25. | :52:30. | |
If we don't get what we want we will be asking our branches to hold those | :52:31. | :52:33. | |
emergency meetings and taking control from management. What would | :52:34. | :52:37. | |
that mean? That we would no longer allow managers to tell our staff | :52:38. | :52:41. | |
what to do, we would be instructing our staff what to do and basically | :52:42. | :52:45. | |
run the prisons for them instead. Describe what would happen on a | :52:46. | :52:49. | |
daily basis. We would ask our local committees to direct staff on how | :52:50. | :52:53. | |
prisons are going to be unlocked, we'd want it done safely for | :52:54. | :52:57. | |
prisoners and staff, and we'd take away the manager responsibility in | :52:58. | :53:01. | |
instructing staff what they do on a daily basis. At the moment they are | :53:02. | :53:05. | |
not keeping our members and prisoners safe, they are making | :53:06. | :53:07. | |
dangerous decisions and putting everybody at risk. At the end of the | :53:08. | :53:12. | |
day this is a crisis of humanity now, where we've got people being | :53:13. | :53:16. | |
murdered, killed, stabbings, incidents daily. Six members of | :53:17. | :53:22. | |
staff every single day are assaulted, 65 assaults every day. | :53:23. | :53:29. | |
Our members are not just fearful of being assaulted, they have to deal | :53:30. | :53:32. | |
with prisoners being assaulted, suicides, overdose, drug usage. It's | :53:33. | :53:37. | |
completely out of control. And unless someone takes responsible | :53:38. | :53:41. | |
steps, and the union wants to be responsible in all this, we are not | :53:42. | :53:45. | |
looking to take industrial action come but somebody has to take a | :53:46. | :53:48. | |
responsible approach to making sure everybody is safe and nobody else is | :53:49. | :53:53. | |
doing that. So it's left to us to take a responsible approach. It | :53:54. | :53:56. | |
would be an extraordinary step, could that happen? Well, microbe | :53:57. | :54:02. | |
says it will happen unless they get what they want from the talk. I'm | :54:03. | :54:09. | |
not sure we are quite at that yet -- Mike Rolfe says. Liz Truss will be | :54:10. | :54:12. | |
outlining her plans for prison reform and safety tomorrow. We know | :54:13. | :54:16. | |
some of what she is likely to say because it will carry on what | :54:17. | :54:20. | |
Michael Gove, her predecessor, put in train, which is giving governors | :54:21. | :54:24. | |
more control, changing the way education is provided in prisons. | :54:25. | :54:28. | |
But I think she also has to say something about recruitment of | :54:29. | :54:32. | |
prison officers. She has already announced 400 extra staff. At the | :54:33. | :54:37. | |
problem as far as I understand it is that in some areas it just doesn't | :54:38. | :54:42. | |
pay to be a prison officer. Even if you get people to sign up they will | :54:43. | :54:47. | |
leave after a few months. So there really has to be some way of | :54:48. | :54:51. | |
attracting people to the service and then keeping them there. And whether | :54:52. | :54:56. | |
that involves extra pay incentives early on in someone's career, or pay | :54:57. | :55:01. | |
progression, I would have thought that is something the government has | :55:02. | :55:04. | |
got to be seriously looking at, if they can persuade the Treasury to | :55:05. | :55:08. | |
open their pocket. What would your advice be to Liz Truss, Lord | :55:09. | :55:18. | |
Ramsbottom, it's not going to be easy to turn it around, is it? It's | :55:19. | :55:24. | |
not. In addition to the prison officers Association, the Prison | :55:25. | :55:28. | |
Governors Association, which is a very responsible organisation | :55:29. | :55:30. | |
consisting of all the governors, have also been calling for a public | :55:31. | :55:36. | |
enquiry into the system. And I think that Liz Truss, in addition to | :55:37. | :55:40. | |
listening to the prison officers Association, which I hope she will, | :55:41. | :55:44. | |
will also listen to the Prison Governors Association because the | :55:45. | :55:52. | |
fact that the two of them, the two staff associations are both calling | :55:53. | :55:57. | |
for urgent action to put right the deliberate act of her predecessor | :55:58. | :56:02. | |
but one is very significant and ought to be taken very seriously by | :56:03. | :56:06. | |
those in Parliament. Thank you all very much for joining us. | :56:07. | :56:08. | |
Let us know what you think about that. | :56:09. | :56:11. | |
We'll have an exclusive report on the care homes evicting elderly | :56:12. | :56:15. | |
people when their relatives complain about standards. | :56:16. | :56:21. | |
Lots of you getting in touch on the discussion we just had about | :56:22. | :56:26. | |
miscarriage as well. Kirsty says "I suffered the tragedy of a | :56:27. | :56:30. | |
miscarriage in 2015, the worst time of my life. Something that will scar | :56:31. | :56:34. | |
me for life. It changed me as a person and not in a good way". And | :56:35. | :56:39. | |
Alan Zampa says "Watching the item about miscarriage, nobody ever talks | :56:40. | :56:48. | |
about the impact of abortion, having that at 18 had a lifelong impact | :56:49. | :56:50. | |
stock Let's get the latest weather update | :56:51. | :56:53. | |
- with Chris Fawkes. Certainly a cold start to the | :56:54. | :57:01. | |
morning but plenty of sunshine on the cards for most of us. Worth | :57:02. | :57:04. | |
reminding ourselves why it feels cold. On Monday we had temper macro | :57:05. | :57:08. | |
like these. Up to 22 in the warmest spot. The warm air across Scotland | :57:09. | :57:13. | |
has surged southward over the last 36 hours, hammering those | :57:14. | :57:19. | |
temperatures. For some compared with Monday we are about 11 degrees | :57:20. | :57:23. | |
colder than it was. So that's why there's a certain chill in the air. | :57:24. | :57:27. | |
Weather watchers have been out in force already this morning, braving | :57:28. | :57:31. | |
the autumn chill. Foggy start to the morning, lifting here and we had | :57:32. | :57:42. | |
some patchy fog around. So cold that even the horses needed the winter | :57:43. | :57:46. | |
where this morning. For most of us, plenty of sunshine to look forward | :57:47. | :57:49. | |
to during the rest of the day. Some showers coming in across the north | :57:50. | :57:53. | |
of Scotland. Some sneaking down the North Sea, brushing into the East | :57:54. | :57:57. | |
coast of England. But for the vast majority it was a financial try. | :57:58. | :58:00. | |
Taking a closer look at the weather through the afternoon. Wales in | :58:01. | :58:04. | |
south-west England with barely a cloud in the sky. Isolated shower | :58:05. | :58:10. | |
brushing the peninsula, far west of Pembrokeshire. The odd shower down | :58:11. | :58:14. | |
the eastern coast of England, certainly a cold wind blowing in, as | :58:15. | :58:18. | |
there will be on the eastern side of Scotland. Northern Ireland stays | :58:19. | :58:25. | |
fine. Dry weather for Central and southern Scotland, showers affecting | :58:26. | :58:27. | |
the north but they should blow through quickly. Overnight clear | :58:28. | :58:32. | |
skies, another cold night across England and Wales with temperatures | :58:33. | :58:35. | |
dropping away, rural areas with a touch of Frost. Towards the end of | :58:36. | :58:40. | |
the night, temperatures picking up across the north-west of the country | :58:41. | :58:46. | |
as cloud comes in off the Atlantic. With the low pressure, outbreaks of | :58:47. | :58:51. | |
rain pushing in across Scotland and Northern Ireland initially, the rain | :58:52. | :58:55. | |
band trickling to the far north of England and the north and west of | :58:56. | :59:00. | |
Wales. Dry and bright across south-west England, sunny spells, | :59:01. | :59:03. | |
but staying on the cold side for the time of year. Temperatures foremost | :59:04. | :59:07. | |
between eight and 12 degrees. Low pressure through Friday with a | :59:08. | :59:10. | |
weather front draped around this area of low pressure bringing spells | :59:11. | :59:14. | |
of rain. In between some gaps in cloud and sunshine coming through. | :59:15. | :59:19. | |
Temperatures on the cool side, highs of eight to 12 degrees. If anything | :59:20. | :59:23. | |
it will get cooler in the weekend. Could be cold enough for snowy | :59:24. | :59:25. | |
showers over the hills of northern Scotland. That's your weather. | :59:26. | :59:33. | |
Welcome to the programme if you've just joined us. Coming up before | :59:34. | :59:39. | |
11am, how would you feel if you were banned from seeing an elderly family | :59:40. | :59:43. | |
member in a care home? It's happening now in the UK to relatives | :59:44. | :59:47. | |
who have complained about standards. We'll talk to some of those | :59:48. | :59:48. | |
affected. The resident and relative have the | :59:49. | :59:57. | |
least power, and that is a major part of the problem. | :59:58. | :00:02. | |
Those of you getting in touch, keep telling us your experiences. | :00:03. | :00:04. | |
The families of six former British soldiers who are jailed in India say | :00:05. | :00:07. | |
they're sick to death of being told the Government can't intervene, | :00:08. | :00:10. | |
and are now begging Theresa May for help. | :00:11. | :00:12. | |
Also, why the pain of losing a baby can affect some women so badly they | :00:13. | :00:25. | |
develop PTSD. I knew I was on a downward spiral. I | :00:26. | :00:32. | |
was not myself, I was angry, sad, I felt like I was being followed | :00:33. | :00:36. | |
around by pregnant women, and I could not deal with it. I went out | :00:37. | :00:40. | |
and found myself some counselling through a Work Programme. However, | :00:41. | :00:45. | |
there are a lot of women who may not realise when they are on that | :00:46. | :00:49. | |
spiral. They need somebody to ask them if they are OK. | :00:50. | :00:55. | |
Here's Annita in the BBC Newsroom with a summary of today's news. | :00:56. | :00:58. | |
Hundreds of people claim they have been banned from visiting | :00:59. | :01:01. | |
the care and nursing homes where their elderly parents live | :01:02. | :01:04. | |
because they complained about the quality of care being provided. | :01:05. | :01:07. | |
An exclusive report for this programme found that | :01:08. | :01:10. | |
in the most-extreme cases it's claimed that elderly residents | :01:11. | :01:13. | |
themselves were evicted after their relatives | :01:14. | :01:16. | |
Paul Doonan says he was banned for looking out for his dad. | :01:17. | :01:23. | |
I had always had a good relationship with Dad, | :01:24. | :01:28. | |
And we'll have more on this story after this news summary. | :01:29. | :01:41. | |
Urgent talks will take place today about rising levels of violence | :01:42. | :01:44. | |
and suicide in jails across England and Wales. | :01:45. | :01:48. | |
Official figures show that self-inflicted deaths in prisons | :01:49. | :01:50. | |
have risen by 13% over the past year, while assaults among inmates | :01:51. | :01:55. | |
The Prison Officers Association has suspended proposed action | :01:56. | :02:00. | |
which was to take place to highlight its concerns. | :02:01. | :02:04. | |
A baby and two children are said to be among 15 people | :02:05. | :02:07. | |
found in a chilled potato lorry in Norfolk. | :02:08. | :02:10. | |
They were discovered at the Albert Bartlett | :02:11. | :02:12. | |
It's reported that the lorry had come from Spain and was delivering | :02:13. | :02:17. | |
Police say the Home Office are now handling the 15 people. | :02:18. | :02:24. | |
A soldier has been killed during a training exercise at an RAF | :02:25. | :02:27. | |
It happened at RAF Tain, a bombing range 30 miles from Inverness. | :02:28. | :02:35. | |
The base, which also has a rifle and small arms shooting | :02:36. | :02:37. | |
range used by the Army, was cordoned off last night | :02:38. | :02:40. | |
The soldier's family have been informed. | :02:41. | :02:52. | |
Iraqi troops are moving house to house in the suburbs of Mosul to | :02:53. | :02:57. | |
secure the ground for civilians ahead of a renewed advance to | :02:58. | :03:01. | |
liberate the city from the so-called Islamic State. Some Iraqi units and | :03:02. | :03:05. | |
special forces are waiting for reinforcement amid fears of hidden | :03:06. | :03:09. | |
cells, secret tunnels and ambushes. So far there has been fierce | :03:10. | :03:12. | |
resistance and thousands of civilians are believed to being held | :03:13. | :03:14. | |
in the heart of the city. The French authorities are beginning | :03:15. | :03:16. | |
to move the last unaccompanied children from the migrant camp | :03:17. | :03:19. | |
in Calais known as the Jungle. About 1,500 children have been | :03:20. | :03:22. | |
sleeping in converted shipping containers since the camp | :03:23. | :03:24. | |
was demolished last week. They are being taken to other | :03:25. | :03:26. | |
facilities across France before their claims for UK | :03:27. | :03:28. | |
asylum are processed. One of the Ukip's biggest donors, | :03:29. | :03:34. | |
Arron Banks, has told the BBC that he's struggling to support any | :03:35. | :03:37. | |
of the four leadership candidates. He has threatened to stop funding | :03:38. | :03:46. | |
the party unless it cleanses itself of some of its best-known figures. | :03:47. | :03:51. | |
He said the party was in a terrible mess. He said it will either die and | :03:52. | :03:55. | |
fade into the background or come back as a different force. | :03:56. | :04:01. | |
It will either day and fade into the background or it will come back as a | :04:02. | :04:07. | |
different force. We are seeing these movements worldwide, we are seeing | :04:08. | :04:12. | |
it in Holland, Germany, in America with Donald Trump. It would be | :04:13. | :04:16. | |
unwise to write off the party get. But I agree it could be the end, but | :04:17. | :04:18. | |
it might not be. That's a summary of | :04:19. | :04:20. | |
the latest BBC News. Do get in touch with us | :04:21. | :04:22. | |
throughout the morning. If you text, you will be charged | :04:23. | :04:25. | |
at the standard network rate. Loads of you getting in touch on the | :04:26. | :04:39. | |
care homes story, some loved ones feeling they have been banned from | :04:40. | :04:43. | |
visiting, having raised complaints, and in some cases residents have | :04:44. | :04:47. | |
been evicted after complaints were raised. If you have experienced | :04:48. | :04:49. | |
anything like that, do get in touch. A good night for British clubs | :04:50. | :04:51. | |
in the Champions League group stages, with impressive performances | :04:52. | :04:57. | |
from Manchester City, They beat Barcelona for the first | :04:58. | :04:59. | |
time in six attempts. And they actually came from behind | :05:00. | :05:07. | |
to do so. You'll remember just two weeks ago | :05:08. | :05:09. | |
City being thrashed 4-0 by Barca. It couldn't have been more | :05:10. | :05:15. | |
different this time around. It was 1-1 at half-time, | :05:16. | :05:17. | |
and then this pinpoint free kick from Kevin De Bruyne | :05:18. | :05:22. | |
gave City the lead. And 15 minutes from the end | :05:23. | :05:24. | |
City scored again, You can see what it | :05:25. | :05:27. | |
means to the players. It means they're now just one | :05:28. | :05:33. | |
win away from reaching And Celtic have kept | :05:34. | :05:37. | |
their hopes of staying They were 1-0 down to | :05:38. | :05:45. | |
Borussia Moenchengladbach after this But a penalty from Moussa Dembele | :05:46. | :05:53. | |
late on gave them a 1-1 It still leaves them | :05:54. | :06:01. | |
bottom of the group, two points behind Gladbach with two | :06:02. | :06:05. | |
games to play. For Arsenal, they also had | :06:06. | :06:10. | |
to come from behind too. The Gunners were 2-0 down inside 15 | :06:11. | :06:13. | |
minutes, in what was quite a frantic They pulled themselves | :06:14. | :06:17. | |
level by half-time. And then, in the final three | :06:18. | :06:22. | |
minutes, up popped Mesut Ozil, And Arsenal are through | :06:23. | :06:25. | |
to knockout stages for You'll remember yesterday | :06:26. | :06:31. | |
that the English and Scottish FAs, and also, separately, | :06:32. | :06:40. | |
the Welsh FA, were all in discussion It is about wearing poppies on their | :06:41. | :06:52. | |
shirts for the upcoming World Cup qualifiers. | :06:53. | :06:53. | |
England play Scotland next week on 11th November, | :06:54. | :06:55. | |
which is Armistice Day, when the UK remembers those that | :06:56. | :06:58. | |
In the past, Fifa has banned players wearing poppies on their shirts, | :06:59. | :07:02. | |
but compromised by allowing the symbol to be embroidered | :07:03. | :07:04. | |
This time around, Fifa have turned down the armband idea because it | :07:05. | :07:08. | |
says it doesn't allow players to wear religious, political | :07:09. | :07:10. | |
Both the Scottish and English FAs hope to change Fifa's mind, though, | :07:11. | :07:14. | |
and their chief executives will meet with Fifa officials tomorrow. | :07:15. | :07:18. | |
Damian Collins has written to the Fifa president, urging him to change | :07:19. | :07:23. | |
their stance. So we'll keep you up | :07:24. | :07:24. | |
to date on that. Louis Smith has been suspended I | :07:25. | :07:29. | |
British gymnastics for two months. This is all because of a video | :07:30. | :07:38. | |
that was leaked to the media in which Smith appeared to mock | :07:39. | :07:41. | |
the Islamic religion. Luke Carson, the former gymnast, | :07:42. | :07:43. | |
was also in the video. Carson won't be suspended, | :07:44. | :07:45. | |
but did receive a reprimand. This programme can exclusively | :07:46. | :07:49. | |
reveal that hundreds of people claim they have been banned from visiting | :07:50. | :07:55. | |
the care and nursing homes where their elderly parents live | :07:56. | :07:58. | |
because they complained about the quality of | :07:59. | :08:01. | |
care being provided. In the most-extreme cases it's | :08:02. | :08:04. | |
claimed that the elderly residents themselves were evicted | :08:05. | :08:07. | |
after their relatives Sangita Myska has | :08:08. | :08:10. | |
been investigating. Britain has an ageing population | :08:11. | :08:13. | |
and now over 230,000 older people Many have complex conditions that | :08:14. | :08:24. | |
leave them vulnerable. It means they may have to rely | :08:25. | :08:31. | |
on family to communicate their needs But what happens when that | :08:32. | :08:37. | |
relationship breaks down, because family feel that concerns | :08:38. | :08:41. | |
are simply not being We've learned that for some, | :08:42. | :08:43. | |
the results can be devastating. Paul Doolan's dad, Terry, | :08:44. | :08:50. | |
moved into a care home Paul visited him at the home every | :08:51. | :08:54. | |
week for three years before He says it was because he had | :08:55. | :09:00. | |
complained about poor standards So this is the place that you had | :09:01. | :09:09. | |
to meet your dad when you were banned from visiting | :09:10. | :09:14. | |
him in his care home? The ban meant Paul and Terry | :09:15. | :09:15. | |
could only meet at this club away from the care home, watched | :09:16. | :09:20. | |
by a chaperone employed I'd always had a good | :09:21. | :09:22. | |
relationship with Dad The e-mail banning Paul Doolan | :09:23. | :09:29. | |
stated the band would take effect immediately, and accused him | :09:30. | :09:42. | |
of demonstrating unacceptable behaviour, but did not explain | :09:43. | :09:45. | |
what that behaviour was. My dad had always done his best | :09:46. | :09:49. | |
for me and I was out In response to Paul's | :09:50. | :09:55. | |
allegations, the home says... This solicitor sees hundreds | :09:56. | :10:09. | |
of cases similar to Paul's. She says it's because the law | :10:10. | :10:13. | |
protecting the rights of people living in residential | :10:14. | :10:16. | |
homes is a grey area, compared to those for example | :10:17. | :10:21. | |
renting a flat. You have a contract with the care | :10:22. | :10:23. | |
home, with the residents and the local authority, | :10:24. | :10:27. | |
if they are funding it. You don't have the | :10:28. | :10:29. | |
rights as a tenant. The contract is written | :10:30. | :10:32. | |
by the care home. They set the terms and conditions, | :10:33. | :10:34. | |
and you have to abide by those. Care and nursing-home companies say | :10:35. | :10:40. | |
contracts need to be flexible so that if an elderly person's care | :10:41. | :10:42. | |
needs to be changed, they can be moved quickly | :10:43. | :10:47. | |
to more-suitable accommodation. The man representing the industry | :10:48. | :10:49. | |
insists visitor bans are rare, and adds that residential homes | :10:50. | :10:53. | |
should act fairly. I think clarity, and really | :10:54. | :10:57. | |
being very clear with people, and also you need to give people | :10:58. | :11:00. | |
the respect of saying things Campaigners are now calling | :11:01. | :11:03. | |
on the care-industry regulator, the Care Quality Commission, | :11:04. | :11:11. | |
to collate and publish the number of visitor bans put in place | :11:12. | :11:13. | |
by each home annually. They say only then will the true | :11:14. | :11:16. | |
scale of the issue be revealed. And to watch the full film, | :11:17. | :11:22. | |
head to our programme page, Let's talk now to Jenny Moore, | :11:23. | :11:24. | |
who was banned from seeing her mother-in-law at a care home | :11:25. | :11:30. | |
for three years. And Gary FitzGerald, | :11:31. | :11:33. | |
CEO of Action On Elder Abuse, and Eileen Chubb, a former | :11:34. | :11:36. | |
care worker and founder You were banned from | :11:37. | :11:39. | |
seeing your mother-in-law In 2010 it was three months after my | :11:40. | :11:57. | |
father-in-law had died in a care home, I found myself banned from | :11:58. | :12:00. | |
visiting my mother-in-law, who has dementia. A week before the ban, we | :12:01. | :12:06. | |
went to a care review meeting, there were no issues raised. Then I was | :12:07. | :12:12. | |
called in and very similar to what we have heard earlier, unacceptable | :12:13. | :12:17. | |
behaviour. I was told I would be banned for 12 months, and it would | :12:18. | :12:21. | |
be reviewed at the end of 12 months, but it took nearly three years to | :12:22. | :12:25. | |
get the ban lifted. I was the only visitor during a weekday to my | :12:26. | :12:27. | |
mother-in-law, with her youngest grandchild. She could not understand | :12:28. | :12:32. | |
her husband had died, and we were removed from her life. It was | :12:33. | :12:36. | |
because of that experience I set up my organisation. You said that no | :12:37. | :12:42. | |
concerns were raised when you had the review discussion that you had | :12:43. | :12:48. | |
and you were subsequently banned, but you had been raising concerns, | :12:49. | :12:53. | |
had you? Yes, we are hearing people were told they had on reasonable | :12:54. | :13:00. | |
expectations of care homes. This was basic standards of. Somebody wearing | :13:01. | :13:05. | |
their own close, commodes being emptied, personal hygiene, lack of | :13:06. | :13:13. | |
activities. They were not unreasonable expectations, but what | :13:14. | :13:16. | |
I say is you can be accused of something, you found guilty, you are | :13:17. | :13:20. | |
sentenced and punished and you are not allowed to know what it is you | :13:21. | :13:24. | |
have done wrong. Specifically, was at issue is where you were seeing | :13:25. | :13:28. | |
that you felt she was not getting adequate care and you were raising | :13:29. | :13:33. | |
that? What was it specifically? The commode not being emptied. You would | :13:34. | :13:37. | |
try to do things in the correct way, you would go to the health care | :13:38. | :13:42. | |
assistant first of all, because you don't want to get them into trouble, | :13:43. | :13:46. | |
could you make sure it is emptied? You go back and it isn't. You then | :13:47. | :13:50. | |
go to the nurse in charge, who says they will sort it out. You then go | :13:51. | :13:55. | |
to the manager. Then you end up at head office level. It is then to | :13:56. | :13:59. | |
become a habitual and vexatious complainant. When you were told that | :14:00. | :14:04. | |
is what you were, and you would be banned, how did you feel? I did not | :14:05. | :14:08. | |
have the knowledge I have now, but it is devastating. People need to | :14:09. | :14:14. | |
realise it is not just impact on the person that the ban is placed on, I | :14:15. | :14:19. | |
had two small children who were prevented from regular access to | :14:20. | :14:22. | |
their grandmother because I was the person who would be taking them. Six | :14:23. | :14:27. | |
years on, we still have not got protection, which is why I have | :14:28. | :14:31. | |
launched my campaign. We are pushing for legislation to protect families, | :14:32. | :14:36. | |
and we also want an independent panel so that the power, as Eileen | :14:37. | :14:43. | |
said,... The care providers have total control and power over the | :14:44. | :14:47. | |
staff, the residents and families, and if a provider wants to ban or | :14:48. | :14:53. | |
two restricted visits on somebody, we have proposed to the Government | :14:54. | :14:57. | |
that there is an independent panel established for a right to a fair | :14:58. | :15:01. | |
hearing. At the moment, they can accuse you of anything and buy new | :15:02. | :15:05. | |
and they don't even have to tell you what it is that you have done. You | :15:06. | :15:14. | |
are -- there are no hard statistics, because it is the CQC which inspect | :15:15. | :15:21. | |
homes, they could collect the statistics, but whether they collect | :15:22. | :15:25. | |
them or not, we don't know. What is your anecdotal evidence on this? | :15:26. | :15:29. | |
The first starting point, statistics are not kept in terms of care and | :15:30. | :15:39. | |
support and all the time you don't hold information, you don't have to | :15:40. | :15:42. | |
report on it, you are not held accountable to it. We end up in a | :15:43. | :15:47. | |
situation where it is difficult to prove the extent. We've seen this as | :15:48. | :15:50. | |
an increasing problem down the years whether people are banned or in some | :15:51. | :15:57. | |
cases evicted from homes for raising what are reasonable concerns about | :15:58. | :16:01. | |
what is taking place. The problem we have basically got, people tend to | :16:02. | :16:05. | |
think NHS when they are looking at care and support of elder people, | :16:06. | :16:09. | |
but these are business relationships. These are companies | :16:10. | :16:11. | |
that provide care and these contracts to mean something. You | :16:12. | :16:16. | |
start from the point of view of not having power. There is also a second | :16:17. | :16:22. | |
thing we have seen certainly in the last ten years, and that is the | :16:23. | :16:25. | |
whole attitude towards standards of care for older people have been | :16:26. | :16:29. | |
driven down. However poor they were ten years ago, the standards | :16:30. | :16:34. | |
commission were far better than they are today, we have gone the opposite | :16:35. | :16:39. | |
direction. Very difficult to hold care homes to account based on what | :16:40. | :16:43. | |
we've now got legally. I guess the main point about this, the key point | :16:44. | :16:48. | |
for us, this is not an unknown issue interims of social care. Government | :16:49. | :16:53. | |
knows it, Parliament knows it, the statutory agency knows it, nobody is | :16:54. | :16:57. | |
looking at it. Social care reminds me very much of watching a car crash | :16:58. | :17:03. | |
in slow motion, you can see it happening, everybody can see it is | :17:04. | :17:07. | |
going to happen, nobody has done a thing about it. The people who | :17:08. | :17:11. | |
suffer are extremely frail and vulnerable and people like Jenny. | :17:12. | :17:14. | |
There is more than one victim in what is going on. We heard from you | :17:15. | :17:19. | |
in our report, you put it this way, a damning reflection of the care | :17:20. | :17:25. | |
industry. What is the way forward? Well, we've noticed this massive | :17:26. | :17:28. | |
increase in this kind of tactic being used against families. The | :17:29. | :17:34. | |
increase started around 2007 when we had the legal precedent set by the | :17:35. | :17:39. | |
care of eviction case which went to the Supreme Court. So you can't help | :17:40. | :17:43. | |
but think, did that send out a message that this is OK? Even if you | :17:44. | :17:47. | |
take it to the highest court in the land. Most families can't access the | :17:48. | :17:52. | |
law but even if you take it to the highest court in the land, this care | :17:53. | :17:56. | |
home was allowed to get away with it. Just going back to the other | :17:57. | :18:02. | |
point on saying that people's needs have changed and they need to move | :18:03. | :18:06. | |
them, we get many cases where they are trying to do this and say their | :18:07. | :18:10. | |
needs have changed, so they will be evicted. But when you ask them what | :18:11. | :18:16. | |
care home they should be moved to, it is identical care needs. Nursing | :18:17. | :18:22. | |
home or residential home, it is identical. They asked the CQ QC to | :18:23. | :18:26. | |
intervene and they are not helping people. So it is not as if they are | :18:27. | :18:32. | |
oblivious to what is going on. I think the saddest cases for us, | :18:33. | :18:36. | |
we've got at least 11 cases where people have been arrested and | :18:37. | :18:39. | |
removed from the home. One woman was actually put in a police cell for a | :18:40. | :18:43. | |
number of hours. This is because they raised one concern. And that is | :18:44. | :18:50. | |
absolutely horrendous. To think that families have been actually escorted | :18:51. | :18:53. | |
from the building by police officers. | :18:54. | :18:57. | |
We did ask the Care Quality commission | :18:58. | :18:59. | |
to take part in our discussion this morning | :19:00. | :19:01. | |
Is the way forward for them to start collating the statistics and | :19:02. | :19:09. | |
actually put them out there? To put that data out, but also the sea QC | :19:10. | :19:13. | |
need to intervene when people appeal for help. When somebody has been | :19:14. | :19:17. | |
evicted on clearly false grounds they should intervene and help those | :19:18. | :19:22. | |
families. So what happens currently? You have been to it and you went to | :19:23. | :19:28. | |
the ombudsman. What I'm finding we are hearing from the seat C, share | :19:29. | :19:34. | |
your experience, they want everybody to share the experience. -- hearing | :19:35. | :19:41. | |
from the CQC. The professionals fear for their jobs, and then we get | :19:42. | :19:46. | |
banned. CQC want families to tell them but the consequences of that is | :19:47. | :19:50. | |
what has happened to me. What I'm finding now with your voice matters | :19:51. | :19:56. | |
is that families go to the CQC to share their experiences and report | :19:57. | :19:59. | |
concerns, they don't act, the family come to people like the three of us, | :20:00. | :20:04. | |
and we have to put pressure on CQC and then they go in. We shouldn't | :20:05. | :20:09. | |
have to do that. One of the problems we've got, we all understand that we | :20:10. | :20:13. | |
look at the CQC because they are at the forefront but they only operate | :20:14. | :20:17. | |
within the law that's been set down. The real problem and is that | :20:18. | :20:20. | |
Parliament and successive governments have made the law so | :20:21. | :20:24. | |
weak, they have given CQC such limited powers that it is very | :20:25. | :20:29. | |
difficult for them to do things. CQC are not allowed to investigate | :20:30. | :20:32. | |
individual complaints. The majority of people listening to this | :20:33. | :20:38. | |
programme would not even know that. The CQC can actually referred that | :20:39. | :20:41. | |
as a safeguard because it has put people's lives at risk by removing | :20:42. | :20:46. | |
someone from a care home for none other reason. I will not defend the | :20:47. | :20:51. | |
CQC, I've got no reason to. At the end of the day families need help | :20:52. | :20:56. | |
and the CQC are all that is there for people. Let me bring in a | :20:57. | :21:00. | |
statement. We did ask them to join this discussion and they declined to | :21:01. | :21:02. | |
appear. Is that reassuring? No, to be | :21:03. | :21:32. | |
honest. The CQC have had more power is given every time they change the | :21:33. | :21:36. | |
regulator. Yes, they have enough teeth but they have knowing | :21:37. | :21:39. | |
connection to bite. They are there to represent care providers, not to | :21:40. | :21:43. | |
look at the full picture. It's no good having a tick list while all of | :21:44. | :21:46. | |
these people have been evicted or banned. If it is the way the | :21:47. | :21:52. | |
contracts are drawn that actually the loved ones, the people in the | :21:53. | :21:58. | |
care homes have very few rights, is there much that can actually be | :21:59. | :22:03. | |
done? There is because if you were going to move your relative into a | :22:04. | :22:06. | |
care home you would want to know if that care home had banned anybody or | :22:07. | :22:11. | |
evicted anybody. I think that's a basic piece of information and | :22:12. | :22:14. | |
people should have that information in order to make an informed choice. | :22:15. | :22:18. | |
One of the problems we've got is the whole legal basis of social care is | :22:19. | :22:22. | |
totally skewed. It's skewed towards the benefit of the care provider. | :22:23. | :22:26. | |
That's not to say there are not good care providers because there | :22:27. | :22:30. | |
certainly are, but when it's going wrong, if you think about you'd just | :22:31. | :22:34. | |
received a ban, who do you go to? You go to the CQC who will say we | :22:35. | :22:38. | |
cannot look at individual complaints, but we can look at it in | :22:39. | :22:43. | |
a wider process. They are all different across the country and | :22:44. | :22:50. | |
they all take a different approach. But there is no single person you | :22:51. | :22:53. | |
can go to that is responsible for this. But care homes say that if the | :22:54. | :22:58. | |
contracts need to be flexible so that if the needs of a resident | :22:59. | :23:02. | |
change they can be easily moved, can you think of any instance where | :23:03. | :23:06. | |
there is justification for what is happening? In every single case, I | :23:07. | :23:13. | |
think probably 200 families, they have said, they are in a nursing | :23:14. | :23:16. | |
home, the needs have changed and they need to move to another nursing | :23:17. | :23:19. | |
home. If you look at the other nursing homes, it's exactly the same | :23:20. | :23:24. | |
needs. So it's just used as a pretext. We take thousands of cases | :23:25. | :23:29. | |
every year, in the majority of cases where banning has taken place, if | :23:30. | :23:34. | |
there had been an intervention of advocacy between the two of them it | :23:35. | :23:37. | |
could have been resolved. When we intervene, at times, the situation | :23:38. | :23:43. | |
gets resolved. There are some circumstances, if somebody's needs | :23:44. | :23:46. | |
deteriorate, let's say they get extreme dementia and the care home | :23:47. | :23:49. | |
cannot look after them, looking someplace elsewhere makes good | :23:50. | :23:53. | |
sense, but that's not what we are talking about. We are talking about | :23:54. | :23:57. | |
where people have raised legitimate concerns and the simple answer from | :23:58. | :24:00. | |
care homes is to get rid of them, move them onto someone else. That is | :24:01. | :24:05. | |
real issue. Yes, there are occasions when it is right to move people on | :24:06. | :24:09. | |
because the care home cannot cater for them. Yes, there are a very | :24:10. | :24:13. | |
small number of situations where people's relatives are very upset | :24:14. | :24:16. | |
and get very angry. It can be difficult to actually manage that | :24:17. | :24:21. | |
situation. But I'd say to you, you don't go into social care unless | :24:22. | :24:24. | |
you've actually got the skills to manage difficult situations. It | :24:25. | :24:27. | |
feels to me at times like we've created a system that's better cater | :24:28. | :24:33. | |
for tins of beans than vulnerable, frail older people. And that at the | :24:34. | :24:38. | |
heart of what is going on. How can we have situations where people die | :24:39. | :24:41. | |
of hypothermia? They have no nutrition, they lose fluids, in care | :24:42. | :24:44. | |
homes, unless we've reached the point where this is so poor in what | :24:45. | :24:48. | |
is now acceptable that it is beyond belief. Going back to, I have no | :24:49. | :24:57. | |
confidence in the guidelines of CQC, and the fact they sent us the first | :24:58. | :25:00. | |
draft to check and we found flaws and they had to rewrite it says a | :25:01. | :25:05. | |
lot. I'm no fan of CQC but there must also be focus on the role of | :25:06. | :25:09. | |
the local authority teams in this. In my case this year in a situation | :25:10. | :25:14. | |
I am not allowed to talk about or else I will be banned, I had to push | :25:15. | :25:19. | |
to get safeguarding, CQC would not get them in. The minimal enforcement | :25:20. | :25:24. | |
power the CQC had meant they could not act on what I was telling them. | :25:25. | :25:29. | |
I had to gather that evidence myself as a relative and do the | :25:30. | :25:32. | |
safeguarding alert myself. The safeguarding team refused to go in. | :25:33. | :25:36. | |
The next day they did decide to go in, they gave it the all clear. That | :25:37. | :25:41. | |
home is now in special measures. My complaint has been investigated and | :25:42. | :25:45. | |
upheld, and everything I complained about has been proven and yet the | :25:46. | :25:49. | |
local safeguarding team went into that home and said my concerns were | :25:50. | :25:54. | |
not justified. I agree, the safeguarding process in this country | :25:55. | :25:58. | |
is a sickly a complete and utter sham. Hundreds and hundreds of cases | :25:59. | :26:03. | |
I've never seen one instance where safeguarding has safeguarded | :26:04. | :26:07. | |
anybody. The most effective way I've seen safeguarding being used is | :26:08. | :26:10. | |
against families with false allegations from the care home. If | :26:11. | :26:16. | |
the police and safeguarding arrived as quickly as they do when people | :26:17. | :26:19. | |
have been abused, as they do with false allegations against families, | :26:20. | :26:24. | |
that would be a great improvement. This has got people talking at home, | :26:25. | :26:28. | |
and I wanted to bring in some comments. So many people are getting | :26:29. | :26:32. | |
in touch about this. Heather says "So glad to see this subject covered | :26:33. | :26:36. | |
by you. I was banned for complaining that my mother had not been cleaned | :26:37. | :26:41. | |
properly after an accident, accused of giving mum a chest infection by | :26:42. | :26:44. | |
the way I fed her, it was a horrendous time of my life, my | :26:45. | :26:48. | |
mother passed away two and a half years ago and I still have | :26:49. | :26:51. | |
nightmares of this dreadful home and mainly blamed the management." Marie | :26:52. | :26:56. | |
says "I was threatened with a ban because I complained about | :26:57. | :26:59. | |
treatment. Staff do their best but management dictate rules and place | :27:00. | :27:04. | |
profit above care and compassion". Thank you all for coming in. Could I | :27:05. | :27:09. | |
make one more point. If we want to make one super change, it would be | :27:10. | :27:13. | |
to make abuse of old people a crime. Is that not covered by existing | :27:14. | :27:18. | |
legislation? We need an aggravated offence that recognises the frailty | :27:19. | :27:23. | |
of older people. Less than 1% of crimes against older people are | :27:24. | :27:26. | |
prosecuted. We need to change this whole attitude and have a deterrent | :27:27. | :27:30. | |
for what is taking place. People need to know there is a cost to them | :27:31. | :27:34. | |
if they had older people. The only way to do that is to start putting | :27:35. | :27:37. | |
people in prison. Thank you for coming in and talking about and for | :27:38. | :27:40. | |
all your comments as well. We've had this statement | :27:41. | :27:41. | |
from the care home looking We speak to the families of six | :27:42. | :27:44. | |
former British soldiers - who are jailed in India | :27:45. | :28:09. | |
who are begging Theresa May for help despite the government telling them | :28:10. | :28:12. | |
they can't intervene. Warnings that the cost of things | :28:13. | :28:17. | |
like food, petrol and clothes could rise rapidly in the year ahead with | :28:18. | :28:21. | |
some predicting inflation will quadruple to around 4%. | :28:22. | :28:25. | |
Here's the BBC Newsroom with a summary of today's news. | :28:26. | :28:29. | |
Hundreds of people claim they have been banned from visiting | :28:30. | :28:34. | |
the care and nursing homes where their elderly parents live | :28:35. | :28:39. | |
because they complained about the quality of care being provided. | :28:40. | :28:41. | |
An exclusive report for this programme found that | :28:42. | :28:43. | |
in the most-extreme cases it's claimed that elderly residents | :28:44. | :28:46. | |
themselves were evicted after their relatives | :28:47. | :28:49. | |
Paul Doolan says he was banned for looking out for his dad. | :28:50. | :28:53. | |
I had always had a good relationship with Dad, | :28:54. | :29:02. | |
Urgent talks will take place today about rising levels of violence | :29:03. | :29:11. | |
and suicide in jails across England and Wales. | :29:12. | :29:14. | |
Official figures show that self-inflicted deaths in prisons | :29:15. | :29:16. | |
have risen by 13% over the past year, while assaults among inmates | :29:17. | :29:19. | |
The Prison Officers Association has suspended proposed action | :29:20. | :29:26. | |
which was to take place to highlight its concerns. | :29:27. | :29:32. | |
A soldier has been killed during a training exercise at an RAF | :29:33. | :29:35. | |
It happened at RAF Tain, a bombing range 30 miles from Inverness. | :29:36. | :29:43. | |
The base, which also has a rifle and small arms shooting | :29:44. | :29:45. | |
range used by the Army, was cordoned off last night | :29:46. | :29:48. | |
The soldier's family have been informed. | :29:49. | :29:54. | |
Iraqi troops are moving house to house in the suburbs of the city | :29:55. | :29:57. | |
of Mosul to secure the ground for civilians ahead of a renewed | :29:58. | :30:00. | |
advance to liberate the entire city from the terror group Islamic State. | :30:01. | :30:03. | |
Some Iraqi units and special forces are waiting for reinforcements | :30:04. | :30:06. | |
amid fears of hidden IS cells, secret tunnels and ambushes. | :30:07. | :30:11. | |
So far there has been fierce resistance, and thousands | :30:12. | :30:13. | |
of civilians are believed to be being held in the heart of the city. | :30:14. | :30:19. | |
Join me for BBC Newsroom Live at 11am. | :30:20. | :30:25. | |
Manchester City, Arsenal and Celtic all picked up points | :30:26. | :30:32. | |
in their Champions League group matches last night. | :30:33. | :30:36. | |
Pep Guardiola says there are over Barcelona was a landmark victory. | :30:37. | :30:41. | |
It was a memorable evening at the Etihad, as City beat | :30:42. | :30:44. | |
Barcelona for the first time in a competitive match. | :30:45. | :30:46. | |
Celtic's hopes of progression to the knockout stages | :30:47. | :30:50. | |
are still just about alive after a 1-1 draw in Germany | :30:51. | :30:52. | |
They would have to win upcoming matches against both Barcelona | :30:53. | :31:00. | |
And, Arsenal made a brilliant comeback against the | :31:01. | :31:04. | |
They were 2-0 down inside 15 minutes but pulled it back to 3-2. | :31:05. | :31:10. | |
Mesut Ozil with the winning goal in the final minutes. | :31:11. | :31:16. | |
I'll have more on the BBC News Channel for you throughout the day. | :31:17. | :31:27. | |
You may have followed developments in Mosul, as the offensive to try | :31:28. | :31:33. | |
out Islamic State militants continues. Iraqi forces entered the | :31:34. | :31:38. | |
outskirts for the first time yesterday, in a major step towards | :31:39. | :31:42. | |
reclaiming the last major urban strong cold of Islamic State in the | :31:43. | :31:45. | |
country. Why is the battle so significant? This film contains | :31:46. | :31:50. | |
flashing images and has distressing scenes. It lasts just over a minute. | :31:51. | :33:26. | |
We can't talk now to our guest, whose family live in Mosul. We can | :33:27. | :33:34. | |
also talk to the UN HL representative in Iraq. I gather you | :33:35. | :33:41. | |
have been in contact with relatives in Mosul right up until yesterday? | :33:42. | :33:50. | |
Yes. The Iraqi troops started to go in in the east of the city | :33:51. | :33:53. | |
yesterday, is that weight or relatives are? Have they seen or | :33:54. | :34:00. | |
heard anything of that? The Iraqi forces and the coalition forces are | :34:01. | :34:04. | |
close, closer than at any time, to the Eastern district of the city. | :34:05. | :34:09. | |
They are still far away from the south part of the city. Tens of | :34:10. | :34:15. | |
kilometres, but they are close to the Eastern district. The UN has | :34:16. | :34:22. | |
been speaking about concerns that Islamic State was trying to take | :34:23. | :34:26. | |
residents from other areas into Mosul. At gunpoint. Tell us about | :34:27. | :34:30. | |
your concerns. If it goes on... Hello? I hear you. | :34:31. | :34:57. | |
We have a little bit of aching indication issue, but do go ahead. | :34:58. | :35:07. | |
Our concerns... Using civilians as human shields is one of the most | :35:08. | :35:18. | |
serious violations of humanitarian law. We have received reports that | :35:19. | :35:27. | |
people... We are really struggling to hear you, I am so sorry. We will | :35:28. | :35:35. | |
try to fix the communication issue. What have your family been saying | :35:36. | :35:37. | |
about what life has been like in Mosul? As I told you, there are more | :35:38. | :35:50. | |
than 1.5 civilians inside the city. The city is totally encircled by the | :35:51. | :35:55. | |
military forces, there are a lot of air attacks and bombings, we have | :35:56. | :35:59. | |
concerns for the life of civilians. It is very hard, crucial times for | :36:00. | :36:06. | |
the civilians. They are trying to flee the city, to a safe area | :36:07. | :36:13. | |
outside the city. But because of the military operation, it is difficult | :36:14. | :36:16. | |
for them to move to stop they prefer to stay in their houses. The | :36:17. | :36:24. | |
situation is very difficult. What has it been like, living with | :36:25. | :36:30. | |
Islamic? There have been concerned about civilians being used as human | :36:31. | :36:38. | |
shields. So far, there is no evidence of civilians as human | :36:39. | :36:46. | |
shields. But we hear that in some areas they are trying to force | :36:47. | :36:55. | |
people to relocate. They can't force people to relocate, people trying to | :36:56. | :37:01. | |
stay in their homes until the Iraqi army, to free them or take them away | :37:02. | :37:08. | |
from the battlefield. This is the situation inside the city now. There | :37:09. | :37:15. | |
are no actual battles inside the city. All of the Iraqi and coalition | :37:16. | :37:20. | |
forces are on the outskirts of the city. They are close to the Eastern | :37:21. | :37:29. | |
district. They recaptured a building yesterday, the first point towards | :37:30. | :37:33. | |
the city. In the actual district of the city, there is no war yet. They | :37:34. | :37:40. | |
are staying in their homes, and waiting for the Iraqi army and the | :37:41. | :37:47. | |
coalition forces to free them. Over the period building up to this, has | :37:48. | :37:51. | |
there been much contact with others in the city? Have they been able to | :37:52. | :37:55. | |
get out of their homes? In terms of supplies and other basics, what is | :37:56. | :38:00. | |
that like? I did not hear the question well, but I guess you | :38:01. | :38:08. | |
talking about big mitigation? -- communication? There is a lack of | :38:09. | :38:12. | |
communication, the Islamic state fighters intercepted begin | :38:13. | :38:15. | |
indication in the city, no phones or Internet. There is a lack of | :38:16. | :38:21. | |
communication. It is difficult to contact people from outside the | :38:22. | :38:28. | |
city, or to have contact inside the city, but they can hear some news, | :38:29. | :38:34. | |
they are aware of what is going on, of the military operation. Some | :38:35. | :38:39. | |
people claim they have seen the army vehicles around. Inside the city, | :38:40. | :38:46. | |
there are no actual battles yet, everything is on the outskirts of | :38:47. | :38:54. | |
the city. Thank you for joining us and telling us about your family in | :38:55. | :38:55. | |
Mosul. Next, we bring you the story of six | :38:56. | :38:57. | |
former British soldiers It started in 2013 when the men | :38:58. | :38:59. | |
were working on board a ship It was owned by an American company | :39:00. | :39:04. | |
and offered protection to boats sailing through an area | :39:05. | :39:08. | |
popular with pirates. The ship was searched by customs | :39:09. | :39:11. | |
officials as it refuelled in India, who found guns which didn't have | :39:12. | :39:14. | |
permission to be in Indian waters. The men were arrested | :39:15. | :39:19. | |
and in January, after years of fighting this, | :39:20. | :39:21. | |
they were all jailed for five years. This is one of them, Nick Dunn, | :39:22. | :39:25. | |
reacting to their conviction. I feel absolutely shocked, | :39:26. | :39:31. | |
absolutely disgusted. This justice system | :39:32. | :39:34. | |
is absolutely absurd. We just want to go home | :39:35. | :39:42. | |
to our family. The men's families say they've done | :39:43. | :39:44. | |
nothing wrong and they've been They're putting pressure | :39:45. | :39:51. | |
on Theresa May, who is due to meet We can speak to three of them | :39:52. | :39:56. | |
now, Yvonne MacHugh, the wife of Billy Irving, | :39:57. | :40:00. | |
Lisa Dunn, Nick Dunn's sister, and Joanna Tomlinson, | :40:01. | :40:04. | |
sister of John Armstrong, and also the men's | :40:05. | :40:06. | |
lawyer, Stephen Askins. You found it difficult to hear your | :40:07. | :40:20. | |
brother fair, how difficult has it been? It is excruciating, the help | :40:21. | :40:25. | |
that the men suffering on a daily basis is excruciating. It is not | :40:26. | :40:32. | |
just the men that are going through a prison sentence. We are going | :40:33. | :40:38. | |
through a prison sentence as well. Tell us more about the situation for | :40:39. | :40:42. | |
you. Your fiance Billy is one of those in the group. It has been | :40:43. | :40:50. | |
really hard. We only just got engaged while he was over in India. | :40:51. | :40:57. | |
When he got out on bail in 2014, I joined him for a few months. The | :40:58. | :41:03. | |
charges were quashed, we were told they were being sent home. I then | :41:04. | :41:08. | |
returned to Scotland and found out I was pregnant with our first child. | :41:09. | :41:14. | |
That was fantastic news, we were over the moon, only to find out if | :41:15. | :41:20. | |
you weeks later that he would not be leaving India and the police would | :41:21. | :41:24. | |
be appealing the charges, and it was going to trial. He has met his son | :41:25. | :41:32. | |
once? He met him when he was three months old, that was the earliest I | :41:33. | :41:35. | |
could take him over. We travelled over to see Billy in India. And then | :41:36. | :41:42. | |
again in prison, just this year. That was an horrific experience for | :41:43. | :41:48. | |
him and for the baby, but it was the only way that he would be able to | :41:49. | :41:52. | |
see his son, in prison. Your brother was working on the ship. How are you | :41:53. | :41:58. | |
all coping? John is my younger brother. He is my only brother. | :41:59. | :42:04. | |
There is a big hole in our family, with him being in India for so long. | :42:05. | :42:09. | |
Three years has been an endurance test for us all come for the men | :42:10. | :42:13. | |
especially, but for the families as well. We are all really suffering, | :42:14. | :42:20. | |
we just want them home. Are you able to have much contact? Very little. | :42:21. | :42:25. | |
It is just letters, via the Foreign Office. The consular staff visit the | :42:26. | :42:31. | |
men once a month, then we can exchange letters. That is our only | :42:32. | :42:37. | |
form of contact. When you hear from them, what do they say about the | :42:38. | :42:41. | |
conditions they are in? They don't complain a huge amount about the | :42:42. | :42:44. | |
conditions. We know what they are like, we have visited the prison, | :42:45. | :42:51. | |
but they try to protect us from it. They are very resilient, they are | :42:52. | :42:54. | |
just trying to reiterate that they are OK, but we know they are really | :42:55. | :42:59. | |
suffering. You want Theresa May to get involved, what do you want her | :43:00. | :43:05. | |
to do? I am begging Theresa May to raise this with the Prime Minister | :43:06. | :43:11. | |
of India of her visit next week. We know that she has got the power to | :43:12. | :43:17. | |
free these men, and we are all desperate. We would love for her to | :43:18. | :43:26. | |
speak to the Prime Minister. It is apparent now that communication and | :43:27. | :43:29. | |
dialogue in the past have not secured the men's release. We have | :43:30. | :43:33. | |
got all of the evidence to prove that they were doing no wrong. We | :43:34. | :43:39. | |
just want Theresa May to fight for them, like they fought for us. What | :43:40. | :43:44. | |
support have you had? How has the Government been reacting? For three | :43:45. | :43:53. | |
years they are looking after their health and welfare, we will get you | :43:54. | :43:57. | |
to raise the case and make sure there are no more delays during the | :43:58. | :44:01. | |
court proceedings, yet still we were supposed to have a hearing on the | :44:02. | :44:05. | |
1st of June, it is now the 2nd of November, and we are still no | :44:06. | :44:10. | |
further forward. Their health is one of our main concerns. In the prison | :44:11. | :44:17. | |
they don't have a lot of access to sufficient food or water, they don't | :44:18. | :44:22. | |
get the health care that they need, and they still have not had a proper | :44:23. | :44:29. | |
health checkup. That is what we are pushing for, to make sure that while | :44:30. | :44:32. | |
they are in prison, they are looked after well, and that she gets them | :44:33. | :44:36. | |
home on this visit. You are the lawyer for the men. Realistically, | :44:37. | :44:43. | |
what could Theresa May achieve? It is important to put this into the | :44:44. | :44:48. | |
context of what the men were doing. You can easily lose sight of the | :44:49. | :44:53. | |
fact that what they were doing was very routine in the context of | :44:54. | :44:57. | |
maritime security and protecting the world shipping from Somali pirates. | :44:58. | :45:04. | |
At one stage we had 40 ships and 1100 people held hostage, and the | :45:05. | :45:07. | |
international community said we must on our ships. Said these men, that | :45:08. | :45:12. | |
is what they were doing, and they were some of hundreds of ex-service | :45:13. | :45:16. | |
men doing this, weapons move in and out all the time, and for some | :45:17. | :45:19. | |
reason this case has ended up where it is. They are six of 35 people | :45:20. | :45:27. | |
held. It is this continual frustration, and the Indian legal | :45:28. | :45:33. | |
system moves very slowly. But we must get pressure put on the Indian | :45:34. | :45:37. | |
Government, onto the Justice Department, to put onto the special | :45:38. | :45:41. | |
prosecutors to turn up in court when he says he is going to in order to | :45:42. | :45:46. | |
have a bail application to get them out of prison and the appeal | :45:47. | :45:50. | |
application heard, so we can get rid of this once and for all. | :45:51. | :45:55. | |
Is it a claim that there has been a miscarriage of justice or is it | :45:56. | :46:04. | |
basically, this is kind of the law applied in the way it is seen there | :46:05. | :46:08. | |
but this is about clemency now? It's interesting because two years ago we | :46:09. | :46:15. | |
got all charges quashed. And why? Was it comes down to the concept in | :46:16. | :46:18. | |
international law of innocent passage. Ships are allowed into | :46:19. | :46:25. | |
territorial waters in passage. That's down to what people on board | :46:26. | :46:30. | |
are intending to do. These men have been charged with importing weapons | :46:31. | :46:33. | |
illegally into territorial waters which is a nonsense. In the context | :46:34. | :46:39. | |
of international law that is clearly not what was happening. It is a | :46:40. | :46:43. | |
complete technicality and they are applying an old Arms act, 1957, and | :46:44. | :46:50. | |
they've been found guilty of that very technical offence. So it is a | :46:51. | :46:55. | |
miscarriage of justice. We heard you begging Theresa May to intervene. | :46:56. | :47:00. | |
Have you had any indication from the government whether it will be | :47:01. | :47:04. | |
raised? We were told by the Foreign Office that they expect Theresa May | :47:05. | :47:10. | |
to raise the case. I don't feel that sufficient enough. We don't expect | :47:11. | :47:18. | |
her to raise the case, we want her to raise the case, we are pleading | :47:19. | :47:23. | |
with her to raise the case. We know there can be more that can be done | :47:24. | :47:27. | |
on this. We are completely appreciative of any help the Foreign | :47:28. | :47:30. | |
Office have done, any lobbying in the past. But as I say it's very | :47:31. | :47:37. | |
apparent now that the communication they've had in the past is nowhere | :47:38. | :47:40. | |
near the level that we need this to be at this point. When we met with | :47:41. | :47:48. | |
him in May he assured us that they would do everything within their | :47:49. | :47:52. | |
power to stop all of these frustrating delays, yet since June | :47:53. | :47:58. | |
we've had so many more frustrating delays. They are not backing up | :47:59. | :48:04. | |
their assurances, and this is what I'm pleading with her today, this is | :48:05. | :48:08. | |
what we all really request and beg of her. Please don't miss this | :48:09. | :48:14. | |
vital, rare opportunity to raise this case at the highest level. | :48:15. | :48:20. | |
Please don't let them down. Thank you. | :48:21. | :48:22. | |
We asked the Foreign Office for a statement this | :48:23. | :48:24. | |
morning and they said, "We recognise what a difficult time | :48:25. | :48:26. | |
this is for those involved and we have taken significant action | :48:27. | :48:29. | |
There's a warning that the cost of things like food, | :48:30. | :48:49. | |
petrol and clothes could rise rapidly in the year ahead. | :48:50. | :48:52. | |
The think-tank the National Institute for Economic | :48:53. | :48:53. | |
and Social Research says inflation will quadruple to about 4%. | :48:54. | :48:57. | |
The consumer price index, which the rate of inflation is based on, | :48:58. | :49:04. | |
rose to 1% in September, up from 0.6% in August, | :49:05. | :49:07. | |
mainly due to the fall in the pound after Brexit. | :49:08. | :49:20. | |
Let's discuss how this will affect consumers. | :49:21. | :49:29. | |
The Director of Macroeconomics at the National Institute | :49:30. | :49:31. | |
for Economic and Social Research, Dr Angus Armstrong | :49:32. | :49:41. | |
Angus, what are you basing this on? When the pound goes down it means we | :49:42. | :49:53. | |
have to pay more for the things that we import, some things in particular | :49:54. | :49:59. | |
energy prices, it's not just what we import, but lots of our goods and | :50:00. | :50:06. | |
services have energy prices, distribution costs, all those | :50:07. | :50:12. | |
factors go up. We are talking about a very steep rise, this time next | :50:13. | :50:17. | |
year inflation could be 4%. Those may say by historic terms 4% is all | :50:18. | :50:22. | |
relative, but going forward, Ayew looking even further? You are right, | :50:23. | :50:31. | |
4% historically is not high, but we have a 2% inflation target. It has | :50:32. | :50:36. | |
been almost zero for the past six months. In some way 's it's a bit of | :50:37. | :50:41. | |
a catch up from what it has been in the past. The interesting issue is | :50:42. | :50:46. | |
where it will go, how persistent it proves. 4% for one year is not too | :50:47. | :50:51. | |
bad, 4% for three or four years and things become very expensive. We do | :50:52. | :50:56. | |
not think it will persist because the economy will slow down. The | :50:57. | :51:02. | |
reason is that for households, why they have to pay 4% more for the | :51:03. | :51:06. | |
things they buy, their pay probably will not go up by the same amount. | :51:07. | :51:12. | |
Their purchasing power will probably be lower which means the economy may | :51:13. | :51:17. | |
be slower next year. So is its time for people to start tightening their | :51:18. | :51:21. | |
belts? The thing is, this will affect everybody's lives, it will | :51:22. | :51:24. | |
make life just that little bit less affordable. So what you are seeing | :51:25. | :51:29. | |
is the cost of living, when you go to the supermarket, fill up your car | :51:30. | :51:32. | |
with petrol, these costs will rise but your income will not. You will | :51:33. | :51:37. | |
be getting the same amount of money in but spending more going out. It | :51:38. | :51:42. | |
does mean that people may hold back from certain purchases. If companies | :51:43. | :51:46. | |
are struggling with high input costs it may mean that people's jobs are | :51:47. | :51:50. | |
under threat. If people are buying less, companies are selling less, | :51:51. | :51:54. | |
that could affect its. Why are you then predicting that it is going to | :51:55. | :51:58. | |
be effectively quite short lived? Once you get into that cycle and the | :51:59. | :52:03. | |
economy starts to slow down, what can give it more momentum? What | :52:04. | :52:08. | |
really matters is how people respond, whether they'll be able to | :52:09. | :52:12. | |
have much higher wage demands. And that depends on how firms behave. We | :52:13. | :52:17. | |
know that firms are trying to squeeze some of the price increase | :52:18. | :52:20. | |
so they don't have to pass it through. Households without a pay | :52:21. | :52:26. | |
rise have two choices, one, spend less money, or two, spend the same | :52:27. | :52:31. | |
amount but use your savings. And savings in Britain, the savings rate | :52:32. | :52:34. | |
is the lowest it has been since 2008. And we know what 2009 and 2010 | :52:35. | :52:41. | |
were like. It does not seem like there are a lot of savings people | :52:42. | :52:46. | |
can use. Weaker spending, as Gemma said, means weaker sales for firms, | :52:47. | :52:51. | |
so it is hard to expect people to start asking for much higher wage | :52:52. | :52:54. | |
demands which would lead to this inflation cycle that you are asking. | :52:55. | :53:00. | |
What occurred, or should, the Bank of England to? They have a | :53:01. | :53:03. | |
trade-off, inflation on one hand, and a slightly as soft economy on | :53:04. | :53:10. | |
the other. They are caught between them between. We think the most | :53:11. | :53:13. | |
likely thing is they will not do anything, probably all the way | :53:14. | :53:16. | |
through next year. Interest rates are so low at the moment. Higher | :53:17. | :53:20. | |
inflation really makes it difficult for them to cut rates further. We | :53:21. | :53:25. | |
think they will do nothing on Thursday and for quite some time to | :53:26. | :53:28. | |
come. You were nodding when Angus was talking about savings, are we | :53:29. | :53:34. | |
not very well cushioned? The big problem is, if you put your money in | :53:35. | :53:36. | |
other, the savings rate is so low, problem is, if you put your money in | :53:37. | :53:41. | |
if your cost of living is increasing, your wages are not and | :53:42. | :53:43. | |
your savings are not growing, how will you afford your children's | :53:44. | :53:46. | |
education, buying a house, retirement and so on. There will be | :53:47. | :53:50. | |
more emphasis on people putting their money to work and having to | :53:51. | :53:53. | |
invest it in order to afford real-life events. Thank you both for | :53:54. | :54:00. | |
coming. Thank you for all the comments you have been sending | :54:01. | :54:02. | |
through on our discussion earlier about miscarriage, the trauma of | :54:03. | :54:07. | |
miscarriage and the fact it can lead to post-traumatic stress disorder. I | :54:08. | :54:11. | |
spoke to mean a Truman earlier, she has had four miscarriages and she | :54:12. | :54:16. | |
agrees with the findings. You are in a dark place. You feel like you | :54:17. | :54:21. | |
can't talk about it but you want to talk about it, but who is there to | :54:22. | :54:25. | |
talk about it with apart from your partner, but they are going through | :54:26. | :54:29. | |
it as well. Why do you feel you cannot talk about it? Nobody talks | :54:30. | :54:33. | |
about it. You are told not to tell anybody you are pregnant until you | :54:34. | :54:37. | |
are sure when you are 12 weeks. So who can you tell when you go for a | :54:38. | :54:42. | |
scan and they tell you your baby has come. People around you did not know | :54:43. | :54:46. | |
you were pregnant? They did because we told them but following that we | :54:47. | :54:50. | |
did not tell anybody. The next three were really early. I had four in | :54:51. | :54:55. | |
total. A lot of people, the first time they knew I was pregnant was | :54:56. | :54:58. | |
when I was telling them it was gone and that was really hard to do. It | :54:59. | :55:05. | |
is now obviously being talked of as potentially post-traumatic stress | :55:06. | :55:09. | |
disorder. And what was it that made you start to look at early | :55:10. | :55:12. | |
miscarriage in this way from your research? Anybody who has worked in | :55:13. | :55:16. | |
an early pregnancy unit is aware there is a huge gap in the service | :55:17. | :55:19. | |
we offer, in that we do offer dreamt of clinical care but the moment a | :55:20. | :55:24. | |
woman is received, the management of her choice, managing a miscarriage | :55:25. | :55:30. | |
or an ectopic pregnancy, that's the end of our contact with them. Unlike | :55:31. | :55:34. | |
in healthy pregnancies, six weeks after you have a baby, there is a | :55:35. | :55:38. | |
routine screening to check your mental health, there is nothing like | :55:39. | :55:42. | |
that after a miscarriage or in topic pregnancy, despite the fact we are | :55:43. | :55:47. | |
finding these women are suffering just as much, if not more. What | :55:48. | :55:51. | |
would you hope from the research? One of the most important things and | :55:52. | :55:55. | |
the reason we are pleased there has been media coverage, there is | :55:56. | :55:58. | |
increased awareness that women may be suffering and may benefit from | :55:59. | :56:03. | |
support. The women themselves to be aware that their friends and family | :56:04. | :56:07. | |
around them and also the GPs may look out for this. Ruth, you are | :56:08. | :56:12. | |
with the miscarriage Association, what do you think about this | :56:13. | :56:16. | |
research, is it helpful? I think the researchers hugely helpful. I have | :56:17. | :56:22. | |
to say many ways it confirms what we kind of know already from the women | :56:23. | :56:25. | |
who get in touch with us, and from their partners, too. Which is that | :56:26. | :56:31. | |
miscarriage and ectopic pregnancy, however early it happens, can be | :56:32. | :56:36. | |
hugely distressing. And it is something that people relive | :56:37. | :56:40. | |
constantly, both straight after the miscarriage or the loss, and also in | :56:41. | :56:46. | |
subsequent pregnancies which we've aurally heard described as very | :56:47. | :56:50. | |
frightening, filled with anxiety. Lots of you have got in touch on | :56:51. | :56:55. | |
this. This one says "I had a DNC because of a rare condition called a | :56:56. | :56:58. | |
molar pregnancy. The support offered locally was next to nothing, it was | :56:59. | :57:03. | |
very clinical. I'm at the end of treatment and people find it awkward | :57:04. | :57:06. | |
to talk about the miscarriage with me and other people who know are | :57:07. | :57:10. | |
completely insensitive with comments. Mental healing is equally | :57:11. | :57:15. | |
important to physical healing". Also talking about the care home story, | :57:16. | :57:21. | |
reports of residents being evicted after their loved ones complained | :57:22. | :57:23. | |
about the sort of treatment they were getting and also their loved | :57:24. | :57:27. | |
ones being banned from going and seeing their parents in care homes. | :57:28. | :57:33. | |
Yvonne says "Just watched your interview with Jenny Moore, I have | :57:34. | :57:36. | |
also been bullied by my husband's care home after complaints of poor | :57:37. | :57:41. | |
care. I was telephoned by the continuing health care team in April | :57:42. | :57:44. | |
to be told my husband was being evicted due to not being able to | :57:45. | :57:48. | |
fulfil his wife's expectations and that there was nowhere for him to go | :57:49. | :57:52. | |
other than out of the county where he has lived all his life. He would | :57:53. | :57:56. | |
be placed miles away from his family and friends. I was in total shock | :57:57. | :58:01. | |
they would and could send him away, isolated from everyone, not knowing | :58:02. | :58:04. | |
what to do or who to turn to and in utter despair, I agreed not to visit | :58:05. | :58:09. | |
to enable him to remain in his hometown". Thank you for sending | :58:10. | :58:14. | |
that through. And thank all of you for your comments, so many coming | :58:15. | :58:16. | |
through today. It's all is very welcome. Thank you for your company. | :58:17. | :58:20. | |
They want our physicality and our musicality. | :58:21. | :58:38. | |
We are the influencers, the taste makers. | :58:39. | :58:40. | |
We are people of talent, people of vision. | :58:41. | :58:43. | |
People of passion. And when it stands out, it is dazzling. | :58:44. | :58:47. |