01/05/2016 BBC Newsline


01/05/2016

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6,000 people here have been affected by a direct debit processing error

:00:00.:00:10.

It has apologised after mistakenly taking 100 times the amount

:00:11.:00:17.

supporters had pledged from their bank accounts.

:00:18.:00:20.

The e-mail which told UK Concern supporters that they may have been

:00:21.:00:29.

paying out a lot more than they signed up for.

:00:30.:00:31.

On Friday almost 25,000 of them were informed that

:00:32.:00:33.

Klara was among those warned that 100 times the usual amount would be

:00:34.:00:43.

coming out of their accounts - for her, a withdrawal of ?500.

:00:44.:00:47.

You are dealing with people's money here, you cannot make that mistake.

:00:48.:00:54.

It wouldn't even be OK if it was ten, but it

:00:55.:00:57.

But 100 times, that is an awful lot of money.

:00:58.:01:04.

Human error, whatever it was, it shouldn't happen.

:01:05.:01:06.

The charity has apologised to donors, and insists customers

:01:07.:01:08.

Today it updated its advice for those affected.

:01:09.:01:17.

If the payment has not gone out of your bank,

:01:18.:01:19.

you should contact your bank and they may be able to stop

:01:20.:01:22.

If the payment has gone through, we are advising our donors to ask

:01:23.:01:28.

the bank to process an indemnity claim, that is the quickest way

:01:29.:01:35.

to get their remuneration back; most banks should be able

:01:36.:01:37.

Concern says it will refund those unable to get the money

:01:38.:01:46.

back through their banks, and will reimburse any bank charges,

:01:47.:01:48.

though that process could take much longer.

:01:49.:01:50.

The charity says in more than ten years of collecting donations

:01:51.:01:52.

through direct debit, this is the first time such

:01:53.:01:55.

It has launched an internal investigation to try to find

:01:56.:02:00.

A march to remember the victims of the Holocaust took

:02:01.:02:08.

place in Belfast city centre this afternoon.

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The March of Life comes as the Labour Party is embroiled

:02:14.:02:15.

They gathered at the Jaffe Fountain, a memorial to the Jewish man

:02:16.:02:28.

instrumental in building Great Victoria Street synagogue.

:02:29.:02:33.

Among them, a couple who are first-generation

:02:34.:02:35.

It is important as a memorial also to my late father and

:02:36.:02:40.

Do you think it has been safe or safer in Northern Ireland,

:02:41.:02:53.

It was probably safer to us growing up, although they used to joke

:02:54.:02:58.

to us, are you a Catholic Jew or a Protestant Jew?

:02:59.:03:07.

There is always going to be racism, whether it is against Jews

:03:08.:03:10.

A splash of colour on an otherwise grey, wet day -

:03:11.:03:17.

the marchers carrying the flags of the countries of Europe as they

:03:18.:03:20.

mark this special Holocaust Day in Belfast city centre.

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It is important to remember that loss, but also

:03:25.:03:28.

So one of the things I think Northern Ireland

:03:29.:03:32.

needs more than any other nation is forgiveness.

:03:33.:03:34.

The people made their way through the streets to the City Hall,

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where in the late 1800s and early 1900s Sir Otto Jaffe sat

:03:42.:03:44.

in council as the city's first Jewish Lord Mayor.

:03:45.:03:51.

More than 18,000 people are expected to take

:03:52.:03:53.

to the streets of Belfast tomorrow in the city's 35th marathon.

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Organisers say there will be some disruption

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to traffic in the city centre, but that everything's in place

:03:59.:04:01.

We have had full cooperation from the police as always,

:04:02.:04:11.

so people will be able to get through when police allow them,

:04:12.:04:14.

Hopefully there will not be too much disruption.

:04:15.:04:17.

We have been doing this for 35 years now, so I think people will expect

:04:18.:04:22.

there to be a slight amount of traffic disruption.

:04:23.:04:24.

And tomorrow Good Morning Ulster on BBC Radio Ulster will be

:04:25.:04:30.

live from the Belfast marathon from 7:00am.

:04:31.:04:34.

Well, if you are taking part you will be hoping for some dry

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With the bank holiday forecast, here's Cecilia.

:04:38.:04:47.

It was warmer today, temperatures hit the mid-teens. At long last it

:04:48.:04:55.

is well overdue, we are expecting temperatures to Rockies to possibly

:04:56.:04:58.

the high teens by the end of the week. Combined with a little bit of

:04:59.:05:03.

rain and some sunshine, we are expecting things to start growing in

:05:04.:05:07.

our gardens. There should be a lot of dry weather as well particularly

:05:08.:05:11.

Wednesday onwards. Rain is coming in from the West tonight though,

:05:12.:05:17.

accompanied by gusty wind. It is now tonight but they are coming in

:05:18.:05:21.

behind will be cooler and fresher, so expect it to feel a little bit

:05:22.:05:24.

cruel at times tomorrow, some showers around but a decent amount

:05:25.:05:29.

of dry weather with some sunshine. -- a little bit cool. A dry start

:05:30.:05:36.

for the marathon, but the wind will be is quite strong at times and

:05:37.:05:38.

there will be one or two showers. That may move so we quickly, it

:05:39.:05:42.

brightens up from the West. The odd shower, but many places will have a

:05:43.:05:47.

dry morning. Across the Republic some sunshine, the odd shower. Sharp

:05:48.:05:52.

showers across Scotland, particularly higher ground, and that

:05:53.:05:56.

whether from tonight slides towards London and south-east England during

:05:57.:05:59.

the latter part of the day. So bright and breezy tomorrow afternoon

:06:00.:06:03.

for us, one to heavy showers around, there could be some hail mixed in as

:06:04.:06:08.

well, hopefully not affecting too many runners. On Tuesday there will

:06:09.:06:13.

be a few showers mainly across Scotland, 12 in northern Scotland

:06:14.:06:18.

and northern England. On Wednesday a lot of dry weather to. More cloud

:06:19.:06:24.

and some rain moving into the west coast of Ireland and western

:06:25.:06:28.

Scotland, but hopefully that is as far as it gets. Warmer too, cluster

:06:29.:06:34.

20 degrees in fact over London and south-east England. So a warmer with

:06:35.:06:39.

coming up. -- close to 20 degrees. There would be too much rain either.

:06:40.:06:47.

That's it from us, join us after six tomorrow morning. Good night.

:06:48.:06:50.

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