20/06/2014 BBC Points West


20/06/2014

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They were cotton red`handed after the woman's sun set up a calera I

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could not believe it. Three men have been sent us this afternoon after

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ill`treatment and neglect. We ask the boss why no one suspectdd this

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happened. We only knew about this when the footage was brought to us

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by the family. Within a matter of hours we suspended three melbers of

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staff and he told the policd within hours. How can we be sure that

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elderly people and homes ard being properly treated?

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Welcome to Points West. The other headlines: For more police officers

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to protect a man who was murdered to protect a man who was murdered

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despite his pleas for help. And in Tennessee talk to Murray about the

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big match in Wimbledon, that is Samantha Murray from Bath.

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Good evening, the pictures `re hard to watch because they exposd cruelty

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to a 79`year`old woman inside her own bedroom and a care home. The

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woman is seen to be treated roughly and swollen at by four men whom do

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not know their every movement is being caught on camera. The abuse

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has been brought to light at the Granary care home who look `fter

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patients with dementia. Two hours ago her enters, one of them English

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and two from Poland were sentenced. We now have a special report which

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does contain some distressing scenes from that secret filming.

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Half past six in the morning and Gladys Wright's day just begins She

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has Alzheimer's and she is 79. Care worker Daniel Baines is abott to

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leave her soiled. This was secretly filmed by the family of Gladys

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Wright who agreed to releasd the footage. Yeah. It just shows this

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respect, how can they do th`t? It did not get any better, a fdw weeks

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later and again, Daniel Baines is on duty.

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She was really friendly, full of fun, always up for a giggle, she

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looked to cook and loved gardening, she loved going out to local flower

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shows. She lost her family, she lived for her family. And they

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wanted to care for her at home before bringing her hair, the

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Granary care home in 2012 whll be put in a secret camera to check what

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was going on until they saw this. You can see that he is making sure

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that the other care is not watching, he is shaking his head. At

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that point you think, this can no longer continue. At that pohnt we

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thought enough was enough. Daniel Baines was not charged for this

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incident. He appeared to be more resident `` resident when hd saw the

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cameras before him today. Hd has been jailed for four months. Has

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Polish colleague has also bden jailed for four months, suspended

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for 18. You can see him manhandling Mrs Wright as she gets readx for bed

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here. Would you apologise to the family? Yes, I apologise for what I

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have done. I would shake thdir hands and apologise. They did not want to

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speak to him. The final defdndant, this man, was given a committee

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order for this one incident amongst others `` hours of good card he

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provided. Despite this, Gladys Wright's family believe she did

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receive good care from other carers and they believe their pay should be

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increased. They also believd they got good support from the council

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and the police. Earlier this week I went to

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the Granary care home near Nailsea The building is purpose built,

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it's bright Yet,

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it was here that a defenceldss old lady was mistreated by thred strong

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men who showed her no respect. The man in charge is Jeremy Nixey

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whose business has been criticised by the judge for the lack

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of staff and poor training. Do you agree that this was `

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shocking failure in the card here? No, I think this was shocking care

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or absence of care by three What checks did you have

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in place to make sure that residents The surest check

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in any care home is the vighlance of fellow members of staff and if you

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have a supportive care environment with a listening management

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and strong leadership, then staff But then why did

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the staff not spot this? It was actually spotted

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by a resident's son. They did on this occasion

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because already we had becole alerted by our own quality checks to

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concerns at this home and wd had started to put in additional

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supervision and in due course we How do you know other staff,

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or residents here, rather, were not affected by their lack

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of care and their abuse? What we have done is talk to all

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staff and make sure that thdy are satisfied with

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the care that they are giving and But you do not know if other

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residents have been affected? I can't know what happens 24 hours

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a day in every resident's lhfe, but I can be very confident

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because we have a team of 150 staff and they watch one

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another and the aim of staff... Staff only come into this btsiness

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because they want to care, the exceptional cases that we h`ve heard

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about today are quite exceptional. Do you think

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if you improved conditions for staff, you would get people who

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wanted to do it more than jtst some people who are drawn to it because

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it is the only job they can get Certainly that is not why pdople

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come in ` because it is In most cases, but there max be

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some who cannot get any work. There may be

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but usually we find that thdy are identified by colleagues or staff

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who say, "I do not think thdir heart is in this job," and they are

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managed out of the business. This case came to court bec`use

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of the evidence produced by a camera, would you support the idea

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of having cameras in all rooms? It has been discussed

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in the industry, If in this home you had compulsory

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CCTV, somebody would have to watch As Jeremy Nixey said there,

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the issue of cameras in care homes is a hot topic that's

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being discussed at the moment. It's something the family in this

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case would like to see introduced. Our health correspondent Matthew

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Hill has been investigating. When Jim Wright decided to hide

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a camera in his mothers rool ` Now he and his family think there

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should be cameras in every home You should be absolutely honest and

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the more people that come forward and the more footage that comes to

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light, one day perhaps they will put cameras in these homes.

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And they've support from others who contacted us.

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Terry's widow told us more information. They put in thd cameras

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as well. Arguably they also had an effect.

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The granary's regulator, thd Care Quality Commission is consulting

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over introducing covert surveillance cameras in these settings. @t first

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sight these may seem obvious, in terms of monitoring what gods on, it

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at the same time raises questions about privacy, you want Big Brother

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Watch knew all of the time? This company is already planning to sell

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surveillance and care settings. It has consulted with the CQC `nd

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Information Commissioner to come to an agreement which it says hs within

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the law. It is the deployment of either covert or discrete CCTV

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cameras in certain communal areas within the care settings. And they

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are ran on a limited basis, not all of the time but at certain times as

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a quality assurance aid for the management of care and to show how

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members of staff deal with tsers. The main health union says

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surveillance is not the answer. The question should be how does it

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prevent abuse and improved here and there are several other isstes

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regarding the capacity for people in elderly care homes to agree and

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consent to that and also in terms of the privacy and concerns of staff

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and visitors. It is undoubtdd League Two that covert cameras havd brought

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to buy scandals like Winterbourne View that we have gone unnoticed and

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the people who work in thesd settings could be under even greater

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surveillance and the future. `` in the future.

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I asked Gary Fitzgerald if he believes that we should put cameras

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in all of our care homes? Pdople's privacy is very important, `nd also,

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are you certain you will catch all of these individuals? The rdal

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problem is the quality of the people that we are attracting them to care

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homes to be care workers. Until we correct that, it will not solve the

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problem. How does your charhty, action on Elder abuse, suggdst we

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solve this problem? We need regulation of the people who

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actually wants to come into this business to work `` Action on Elder

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Abuse. We have to pay then ` decent wage, we are paying them minimum

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wage. The volume of responshbility they have doing this job is so much

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greater but they are only p`id the same as a person who works hn a

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supermarket. Cameras will ghve people reassurance but they will not

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solve the overall problem. Hf someone is considering the best way

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and best place to put someone that the above, what should they do? Do

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not be attracted by the wonderful furniture and the fantastic carpets,

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you are looking at the interaction of care workers with residents.

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Visit at different times of the day to see what is happening, go along

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at meal times to see the food and how people are being treated. Speak

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to other residents, talk to care workers, spend some time dohng this,

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it is probably the biggest decision someone is ever going to make and at

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the end of the day if it gods wrong, you will never forgive yourself

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Invest the time looking, watching and do not rely necessarily on

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inspection reports, they ard only a pulse reading, if you like, the only

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deflect partially on what is happening, see it with your own

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eyes. A row `` a rather harrowing start to the

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Join me later for the latest weather update.

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The Bristol businessman acctsed of planning his wife's murddr

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while on honeymoon will stand trial in October, if he is deemed fit

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Shrien Dewani was extradited to South Africa in April after losing

:14:09.:14:12.

He's being held at a secure hospital in Cape Town where he's recdiving

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His trial's now been set for the 6th October.

:14:18.:14:23.

Mr Dewani denies any involvdment in his wife Anni's death.

:14:24.:14:29.

A man has appeared in court charged with murder, after a woman was found

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33`year`old Ryan Guest, who lives in the town, appeared before North Avon

:14:34.:14:39.

Officers were called to the Oaktree House care home on Wednesdax after

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Four more police officers are being investigated for their part

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in the treatment of an Iranhan man who was murdered in Bristol.

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Bijan Ebrahimi repeatedly contacted the Avon and Somerset force

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complaining he was the victhm of anti`social behaviour.

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He begged for help, just hours before he was be`ten to

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Our home affairs corresponddnt, Steve Brodie, reports.

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It's 11 months since Bijan Dbrahimi was murdered by his neighbotr

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Lee James is serving 18 years in prison and his friend

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Steven Norley four years for his part in the killing.

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Since Mr Ebrahimi's death, the police watchdog has been

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looking into how he was tre`ted by the police.

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Hours before his death, he'd made a series of desperate 999 c`lls

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When the investigation began, six police officers and six civhlian

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staff were interviewed but then the IPCC widened its inquiry, going back

:15:47.:15:52.

several years with contact with Mister `` Bijan Ebrahimi. It brings

:15:53.:15:58.

the total number of people brought under investigation to 16. The fact

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that they are interviewing lore people, that is where the

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investigation is leading thdm, it is very important.

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An inspector, sergeant and ` constable who dealt with Mr Ebrahimi

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in custody have already been interviewed for gross misconduct

:16:19.:16:20.

Back in February, Mr Ebrahimi's family and local MPs

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told IPCC investigators thex were concerned about how long

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Today's announcement will mdan a further delay.

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I have met Bijan Ebrahimi's sisters and they are in very close contact

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with myself because they want to know what the police force `re doing

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differently to prevent this sort of thing happening again. Therd have

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been some failings within the police force, I do not need an

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investigation to tell me th`t, I know that.

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The IPCC says it?s continuing what it describes as a thorough,

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robust and independent inquhry as swiftly as it can.

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Two men have been sentenced to life for the brutal murder of a lan

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Simon Boswell and Andrew Harling were found guilty of kicking

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and beating Victor McDermott to death last November.

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CCTV caught the pair as thex assaulted Mr McDermott before

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They'll spend a minimum of 18 years in prison.

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They literally completed a brutal attack on him and he was colpletely

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defenceless, he was so drunk he was unable to eat food earlier hn the

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evening without stopping hilself from spilling it.

:17:45.:17:48.

An inquest into the death of a Somerset Army Captain in Afghanistan

:17:49.:17:51.

has decided there is no cle`r evidence that he took his own life.

:17:52.:17:54.

Captain James Townley who lhved near Glastonbury, was found

:17:55.:17:56.

in a toilet block at a base in Helmand Province in Septembdr 2 12.

:17:57.:17:59.

He had a single gunshot wound to his head.

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At today's inquest in Wells, the coroner said that

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while he was satisfied Capt`in Townley died at his own hands,

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Afterwards a statement was read on behalf of his father.

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We would like to thank the coroner for the thorough inquiry th`t he has

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conducted this week. We havd heard a lot of evidence but we do not

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understand what happened to James that week at the operating base in

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September 2012. There are still some pieces of the jigsaw missing and

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they probably always will bd. A teenager from Bristol who's

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campaigning to improve educ`tion about the practice of

:18:40.:18:41.

Female Genital Mutilation h`s helped Called Use Your Head,

:18:42.:18:44.

it's designed to raise awardness about FGM and features the

:18:45.:18:56.

MP Stephen Williams and the Mayor of Bristol, George Ferguson,

:18:57.:18:59.

alongside the other performdrs. Fahma Mohamed, from Bristol,

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has already met with the Edtcation Secretary Michael Gove in hdr

:19:04.:19:05.

efforts to get the practice stopped. We are just days away

:19:06.:19:14.

from the start of Wimbledon and Murray is facing one

:19:15.:19:17.

of the biggest names in the sport. No ` not that Murray `

:19:18.:19:20.

we're talking about Samanth` Murray Samantha, who trains

:19:21.:19:22.

at the University of Bath, has a That match against Sharapov` will be

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on Tuesday, and could be scheduled It is such a great opportunhty.

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Since I was a little kid th`t was what I wanted to do. That is my

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childhood goal achieved and now I want to play and really compete and

:19:52.:19:53.

win matches. That match against Sharapov`

:19:54.:19:59.

will be on Tuesday, and could Getting used to the grass

:20:00.:20:01.

before the biggest tournament And competing in the junior

:20:02.:20:22.

competition for the first thme is Katie Swan from Bristol. Shd is one

:20:23.:20:26.

of Britain's top young playdrs the spite being only 15. `` despite

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Getting used to the grass before the biggest tournament

:20:33.:20:34.

Katie Swan is one of the best players in the world for her age.

:20:35.:20:38.

And at 15, she'll be one of the youngest

:20:39.:20:41.

It'll be such a great experhence for me and I am really looking forward

:20:42.:20:51.

to it. The atmosphere will be fantastic and I am excited.

:20:52.:20:56.

You might have spotted her @merican accent.

:20:57.:20:57.

Katie's family moved to the USA from Bristol a year ago for work.

:20:58.:21:00.

She's back in the UK on her own but stays in contact with Mtm

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She is a really mature 15`ydar`old and she copes with it reallx well. I

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am sure there are times when she would like to be in her bed or

:21:20.:21:24.

getting back and seeing her family, but she does so well with the

:21:25.:21:30.

travelling. A lot of people will have detected your American accent.

:21:31.:21:36.

Yes, I get that a lot. Some people cannot understand it becausd they

:21:37.:21:38.

have only heard me previously speak with a British accent.

:21:39.:21:41.

Katie has been racing up the junior rankings this ye`r.

:21:42.:21:43.

An impressive serve and domhnating forehand have made her a force.

:21:44.:21:46.

This week she's had some co`ching with Judy Murray,

:21:47.:21:48.

And as mum to the current Whmbledon champion, a good person to get some

:21:49.:21:53.

The important thing for her this year is to go out it and trx to

:21:54.:22:05.

relax. We have seen it many times in the past, with the biggest prize in

:22:06.:22:13.

tennis, the children are very excited and it is very easy for them

:22:14.:22:16.

to get distracted by all thd buzz of everything else that is going on

:22:17.:22:20.

around them, all of the hypd of Wimbledon.

:22:21.:22:22.

Katie's never played a tournament on grass before.

:22:23.:22:24.

Now she can look forward to gracing the most famous courts in the world.

:22:25.:22:38.

If she is the Tories, she is British, if she is divided, she

:22:39.:22:49.

will, of course, the Americ`n! `` if she is victorious.

:22:50.:22:55.

Time for the weather with Jdmma who's gone to Glastonbury Tor ahead

:22:56.:22:58.

All week the viewers have ptt their suggestions to us and tonight I have

:22:59.:23:16.

at Glastonbury Tor as it got the most votes. What a beautiful night

:23:17.:23:24.

to be here, the sun is glinting on the tower on the top of Glastonbury

:23:25.:23:30.

Tor. The historic market town of Glastonbury nestling just bdlow and

:23:31.:23:35.

in one week's time things whll look very different. The Glastonbury

:23:36.:23:40.

music festival opens on Wednesday, the fields will be full of cows and

:23:41.:23:44.

people and it will be a different story. Coverage starts on Ttesday on

:23:45.:23:52.

Points West for the latest on the Glastonbury news, so do not miss

:23:53.:23:58.

out, please, join us for th`t. For the weekend then, the headlhne will

:23:59.:24:04.

be dry and fine with good spells of sunshine and just the chancd of an

:24:05.:24:09.

odd short and sharp shower. I pressure gives us this weather for

:24:10.:24:13.

Saturday and Sunday, still firmly anchored to the North West corner of

:24:14.:24:17.

the UK and there it will st`y until the beginning of next week, very

:24:18.:24:20.

little change in the weather right the way through and that makes good

:24:21.:24:27.

news for the summer solsticd. Claire skies this morning and that helped

:24:28.:24:33.

deter pitchers `` clear skids this morning and that helped to lift

:24:34.:24:42.

temperatures. For the rest of this evening and tonight, we havd

:24:43.:24:46.

variable amounts of cloud btt decent clear skies and this is crucial for

:24:47.:24:50.

the sunrise tomorrow morning at 452 for the summer solstice.

:24:51.:24:55.

Temperatures over rural are`s may dip down to single figures. Urban

:24:56.:25:02.

areas will hold into double figures. The summer solstice when it is the

:25:03.:25:08.

position of the sun for this from the equator, we will see decent

:25:09.:25:12.

spells of sunshine really lhfting those temperatures. It may be chilly

:25:13.:25:17.

in rural areas but temperattres will respond well with low temperatures

:25:18.:25:23.

fading away to be replaced by mid`20s for most others. Quhte a

:25:24.:25:28.

decent looking neat and that takes us through to Sunday which once

:25:29.:25:32.

again with the exception of the odd shower will be a very nice day.

:25:33.:25:36.

Until that ridge of high prdssure moves, this weather looks sdt for

:25:37.:25:41.

the start of the Glastonburx music festival.

:25:42.:25:46.

Thank you, Gemma, it is gre`t having you on all of these different

:25:47.:25:51.

locations. Join us again tomorrow. Goodbye

:25:52.:26:04.

I wish that love could come into my life.

:26:05.:26:07.

You were with someone! Who was it? Who were you with?

:26:08.:26:24.

Murdered By My Boyfriend, a true story.

:26:25.:26:27.

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