27/01/2012 Look East - East

On the programme tonight, exclusive access with Nasa's at the sharper

end of the NHS. -- nurses. And the latest on the hunt for an escaped

prisoner - could these pictures help catch him, and his aunt

accomplice? And Norwich City unveil their new signing. And the star

attraction of the diving championships, even though he is

injured. First tonight, after months of concerns about the

quality of care in the NHS ...we go behind the scenes with nurses at

one of our hospitals. We know this is a subject which touches a nerve,

because so many of you got in touch. It started just under a year ago

when Michael Marler contacted us from Lowestoft worries about the

care his wife received. His story opened the floodgates. Many of you

praised nurses. Others were critical. One e- mail from a nurse

told us her colleagues ''are really overworked and wards are constantly

under-staffed." Last November, the Patients' Association published

their report containing 16 "shameful" stories about the care

of elderly patients. And earlier this month, the Prime Minister

announced plans to improve nursing care with more focus on ''patients

not paperwork." So we asked a number of hospitals if we could

film a typical day shift. Bedford Hospital was the only one to say

It is 7:30am, on Tavistock board, and the day surgery unit at Bedford

hospital. Around 6,000 patient plumber come through this ward

every year. In short, it is busy. Sister Jack Lake has the to six

years' experience, I modernise with traditional experience. Someone

moved off yesterday to in in- patient ward, so we have got 26 day

cases today, but having said that we generally somehow get through

and find spaces for all the patients. It is a busy day.

surgery is now a well-established service but it is due to get bigger

as the Government tries to save billions by 2015. It sits patients

like Michael Bailey, who needed an operation on his varicose veins.

He's checked, assessed, and on their table been operated on at

9:30am. Later that day he has gone home. I think the Kieran this

particular unit is wonderful, anyway. -- the care in this

particular unit. But there have been negative headlines surrounding

dignity, NHS reforms, and then this has been too busy. I was say that

nurses are under a tremendous amount of pressure, there is not

enough of them, and until we get rid of some of the suits who have

been paid faster amounts of money and bring back sisters and matrons

on the board, then the health authority will be a lot better off.

They seemed like they under pressure. Area is a lot of bad

press but then again, you have the good and the bad. We have seen the

good, here. They never stop. They must go home at night, absolutely

exhausted. The majority of nurses do care and want patients to have a

good experience. This unit is very well in -- well-regarded and guess

lots of positive feedback about S Baker. It is a very modern, new

environment. We have separate male and female days, and cartons

between the beds, and we have not had asked complaint in this unit at

all. Over the years, Janet has seen the world of nursing change, with

the introduction of computer, medical advances, and the dreaded

amount of paperwork. We are not only seen them from a clinical

angle but we have to document and file everything into denotes

because we cannot afford to send the notes back to the records

library not filled in so they have to be filed and the correct areas.

It would be nice if we had at administrator who could do that for

us so that we do spend more time with patients, in an ideal world.

Janet and her staff have just one break, a small window of time to

create the best experience or patients. She loves her job, but

she admits that it is tough, and tomorrow, she will do it all over

again. In recent weeks we've had several nurses contact us to say

how much they care about their jobs .. And how morale is affected by

negativity about the NHS. A point I put to Katherine Murphy, the chief

executive of the Patients' Association, earlier this afternoon.

Nasa's are well aware of what they have to do. They the to be given

the time, resources and support to do what they know this to be done

to every patient on their walk. Sadly, the Patients Association

helpline years from concerned relatives and patients on a

frequent basis about episodes Opera care, and there is no excuse for

this. -- episodes of poor care. Many of the people who have

contacted us have been relatives of elderly people, or elderly people.

Do you think one of the big problems is care of the elderly?

There are vast majority of people going into a hospital are elderly

people, vulnerable, frightened and afraid, so they need there Nasa's

to understand their needs -- nurses to understand their needs, to care,

and to look after them, because they have very special needs.

you think this boils down to a change in culture in hospitals, or

is it about money? There is so much emphasis on finances within the NHS,

and we must always remember that the safety of the patient must be

paramount at all times. When you published a report recently about

problems with care in hospitals, you said it would not be enough for

the report to be recognised and business to carry on as usual. How

confident are you that shifts are going to happen in the care of

patients? I feel very confident that, since we launched a report on

9th November, that change has started to happen. I have spoken to

many senior nurses around the country who are embracing what

we're asking them to do. And it is not just nurses, doctors, too, and

all health care providers need to set up and listen. -- sit up and

listen. Katherine Murphy talking to Susie earlier this afternoon.

course, we still want to hear your stories. Whether you're a nurse, a

patient or somebody with a relative in hospital, we would love to hear

from you. You can get in touch in the usual way. The police have

released a new picture of a man who helped a dangerous prisoner escape

during a hospital visit on Wednesday evening. Andrew Farndon

had been driven from Highpoint Prison to the A&E Department at the

West Suffolk Hospital in Bury St Edmunds. The armed accomplice was

waiting for him when he arrived and the pair got away after the guards

were threatened with a gun. They look dark and difficult to make out,

but the shadowy images were taking just before and after the pre-

planned escape. In close-up, the accomplice, right outside the

hospital. In his hand is the gun it was used to free Andrew Farndon.

Subtle police now lead a nationwide manhunt. -- Suffolk police. He has

got the whole country in which to roll, and depending on the support

networks, if you have -- if he has got people prepare to shield him

then it could be easy for him to hide away. The taxi was right here.

This is where the prison guard had a gun held against his head. Andrew

Farndon, freed from his handcuffs, made off down this path with his

accomplice, to a getaway car, and a way. You expect it in the bigger

cities but you do not think it would happen here. And the fact

that a gun was involved? And they ran off that way, they came down

the path that. I thought, this guy is running down there. During his

trial, Andrew Farndon had tried to escape, which led to questions

about whether security here was a robust enough. Still to come: the

nation's divers descend on Southend. But why was this man left on the

sidelines? The answer later in the programme. An investigation is

underway after an ambulance was involved in a crash near Chelmsford.

It overturned in a ditch at Danbury. The patient had to be taken to

hospital in a second ambulance. Richard Martin is at the scene now,

Richard. It is very dark here tonight. You can see behind me some

of the damage caused by the incident. The A414 is a very busy

road. Just before 10:30am, an ambulance with a critically ill man

inside was rushing from Maldon towards boom fuelled Hospital in

Chelmsford. That was at this spot when it became involved with a

collision with another vehicle, a van. It was sitting on its side and

in side were this might members of ambulance crew and the critically

ill patient himself. An eyewitness told us what he saw. I saw a postal

than just behind where you are, that had had a side impact. The

ambulance was in the ditch to the side of vase. The patient in the

back -- side of cars. -- us. A number of police and paramedics

because arrived. Two of the crew were treated at the scene for

injuries, and that critically ill man had to be removed from fire --

by fire crews and put inside another ambulance and taken to

hospital. Police are looking very closely at what unfolded --

unfolded here, today. We will conduct a full investigation and do

an analysis to find out what the root cause was and if there are any

lessons that can be learned. Essex police say they will also be

looking at what happened when a blue light run for an ambulance

year went very badly wrong. A woman has died in a house fire in Beccles.

She was pulled unconscious from the house in Ellough Road at lunchtime

by a passer-by. Paramedics tried to save her but she was declared dead

at the scene. A gangmaster from Norfolk has been jailed after

evading more than �350,000 in tax. Sukhninder Singh from Thetford was

sentenced to 18 months at Norwich Crown Court after admitting

offences dating back to 2003. Investigators found he had used a

number of companies to hide his activities. 30 laptops have been

stolen from the school at the centre of the Educating Essex

documentary. The burglars got in through a window at the Passmores

Academy earlier this week. This academy in Essex is not just a

school, it is the set for a popular TV programme, and now it is a crime

scene. On Monday night, burglars broke in through these windows,

their target, �15,000 worth of laptops that were kept in a locked

cabinet. Why are first thought was that this building had not been

kept safe, and my biggest job here is to keep the children safe, so

that intrusion strikes at the heart of what we try to do, create a safe

environment for the children. We make every effort to do that. It

makes you question how safe and secure you are, and that is a

horrible way to feel. The Cabinet containing the laptops was carried

through the window, to the edge of the playing fields, before being

smashed open. Police believe the laptops will be sold on.

imagine they will get sold somewhere locally and I appeal to

anybody who has a knowledge of Hewlett-Packard lot of computers

being offered for sale at this comprises, something like that,

then get in touch with us. We have got the Seagull numbers of the

stolen computers, so we can check easily could see whether these are

the ones that have been stolen. Moors Academy is reconsidering its

security system, to make sure that the school is not a target for

thieves again. Council enforcement officers have returned to Dale Farm

in Essex. They were called in after a small number of caravans moved on

to a roadside outside the site, as part of the area covered by a half

-- a High Court injunction. Football, and Norwich City have

unveiled their new signing, journey House and, from Leeds United this

week. He will not be fit to play for another month. Tomorrow,

Norwich play West Brom in the FA Cup. On show, the latest recruit or

Norwich City. The former Leeds United captain swap his white shirt

or bikini they are la one, for a fee that could top �2 million. The

lure of top flight football proved irresistible. It is an opportunity

to play in the Premier League. It is an opportunity that I could not

come down. Joining a team that has been playing very well. What do you

make of them so far, in the Premier League, top half? At Leeds, we have

been close to Norwich for the last couple of seasons in the

championship. They have carried on that momentum, and that form. They

would have for each other, and it seems like they have got good team

spirit. Geordie house and has not played since December, because of

injury, but he is recovering well, and when he is back he should pose

a real threat. When he is that I think we will have a big player on

our hands. Not just in the short term. He has played some big games

for these United. Which is important. -- bullies United. --

Morrison's goal earned Norwich City a victory against West Brom, which,

against -- they have not managed before in the Peacock. Colchester

it to Leyton Orient. The chairman has back the manager, who had come

under criticism, with the sight line 15, without a victory in three

games. Bash bash with the site On 27th July, most of us will be

sitting in front of the television to watch the opening ceremony for

London 2012. But will make the next few months and nerve-racking time

for all or at its. Today in Southend, the country's divers are

taking part in the British National Cup. They know Olympic selectors

are watching their every move. Just look how high that is! For me,

that died is the terrifying but it is what some of the country's best

divers will be doing over the next couple of days. These championships

are just one of a number they have over the next few months that will

really test their mettle. At Southend, it makes the everyday

with the extra special. The best divers are entering a brick or make

a few months with the game's Watching from the sidelines, the

boy wonder who has a sustained an injury. The facilities here are

amazing because they got three- metre wide facilities. We are going

to be here for lots of training and competitions in the future. These

two were in action, vying for Olympic selection in June and

taking on of the tallest of tests will stop it is very high and a

stock mammal to be doing that but jeepers that to the back of your

mind and focus on what we have got to do. When they're watching all

the diving here, what are you looking for? There is the starting

position of the diver, the take off, especially looking for good height.

Ben good ships in the air and then the entry as well. The entry is the

area where divers can be deducted most marks. A the entry is quite a

key part of the judging a dive but it is not just the entry, is the

whole impression of the dive. If only we could all dive like

that! This is the coach that helps divers do that from great heights,

how and let you get them to do it? It takes years and years of intense

training, both mentally and physically strong enough to died

from that tenet report. What will they have to do in the next six

months? The best divers are going to have to show a dramatic flair,

Chris and beauty in the air and that splash less entry into the

water. It feels like an Olympic venue here, the facility is

outstanding. These drivers are going to be coming back in the next

six months? Is a very important time at the moment and very lucky

for the people of Southend being able to see the teams in action.

they could have sold this think five times out, it is such a big

thing here. Staying with the Olympics and four

years ago, the opening and closing ceremonies in a Beijing wild the

world. A tough act to follow. The man who has been given the job is

Martin Green from Essex who has been talking to our Olympics

reporter. Martin Green is a man in a suit who few would recognise in

the street but he carries the weight of the world on his

shoulders. He is the man who gave us this, David Beckham and Leona

Lewis on a double Decker bus in Beijing. It was an eight minute

show to invite the world back to hours. The next one will be three

hours long. It is a thrilling honour but I would be lying if I

don't have moments of absolute terror. We want a country to be

proud of what we do and we want the world to look at us with all.

only is he in charge of all the opening and closing ceremonies, but

the medals ceremonies to. Also, the small matter of the torch relay.

The torch relay happens over 70 days in the entire country and 8000

people will run at that torch so majestically, it is mind-bogglingly

complicated. But it is not going through your home town? No, it is

not going through my home town in Essex, nor where my parents live in

Lincolnshire, so it really was a proper process, done that the

support of an enormous amount of people. Around 1 billion people

watched the Beijing opening ceremony. Marsh and's show is

expected to top that but the pressure doesn't seem to be showing.

It is a 24 hour a day, a seven-day- a-week obsession and the amount of

effort that is going into that even now is inspiring. In his true that

as a boy growing up in Essex, used to build stadiums out of Lego?

There is some truth in that. I used to build stages with my Lego and

use my torches as lighting so there is something pathological in me

about what we do for a living now. I'm a playing with real stages and

stadiums and it is a thrill. You can see the full interview with

him on our Facebook age. Anybody who watches the TV or

listens to Radio 1 know that we're well into the awards season,

everything from the BAFTA is to the Golden globes and the Oscars. Lots

of glamour, lots of films and lots of winners. But some awards are

even more exclusive. Every year the Queen's Medal for music celebrates

the work of just one person. This year it is Nicholas Daniel, the

oboist and conductor from Cambridgeshire.

He is one of the world's greatest oboists, an outstanding musician

his contribution to the musical life of the nation is to receive

royal recognition. Emma Kirkby, Colin Davis, you now add to that

list, as people who have won this award? I am extremely honoured to

be in such august company. I was with Colin Davis when he was

awarded his award by the Queen will stop it is a very special thing.

The names of the people have gone before ready to make you think, oh,

this is something very special so I am very happy and deeply honoured.

Nicholas Daniel rose to prominence in 1980 went over 18 million euros

saw him crowned Young musician of the year. Since then he has

travelled the world and is a member of the Cambridge-based Britten

Sinfonia. In terms of oboe playing, he has taken it to a new level and

Britten Sinfonia produced a piece last year which was thought

unplayable but he can play it. Composers have written hundreds of

pieces specifically for him to play as well as travelling, he teaches

and helps charities. The Queen will present the medal this time next

year. We were staggered - 18 million

people watching a young musician from the year! That is more than a

look East gets! Are a floor manager said there was less on a television

in those days. It was a cool but bright start to

the day. During the afternoon, the Shah clouds had gathered from the

NatWest and this radar chart shows the track of those showers so one

of two of them falling as wintry showers with some hail and sleet

mixed in. They will move eastwards this evening. Watch out for the odd

shower. On the whole during the course of the night, they should

generally cleared to leave us with a try it end to the night. Under

the cloud, temperatures are not going to get as low as they could

day. Were we have the cloud cover hovering just above freezing but in

the dips and valleys, the values could get below freezing. The winds

are really light overnight and they become more northerly and direction.

For the weekend, it will be actually won with some frosty

nights but we should also see some sunshine as well. And mainly dry

forecast. Tomorrow, maybe the odd coastal shower but an improving

picture in terms of sunshine. Temperatures will get to similar

values as they did today with an unexpected high of seven Celsius.

The winds, generally light to moderate and they will be more up

north to north-easterly indirection through the day. For most of us, it

is at dry afternoon. We have been interested it with this approach

and weather front, looking ahead to Monday and at the moment it looks

as if the activity on this front will be further to the West so for

us, and mostly dry story. The second have of the weekend, it

looks as if it will start pretty bright on Sunday. Increasing

amounts of cloud. An easterly wind will make it really feel cold and

will bring down those daytime temperatures. Mandy looks fairly

over cast with a high of four Celsius. Mostly dry with may be