30/07/2014 Look East - East

a UN school and a crowded marketplace in Gaza. That is

The message tonight from the man who runs the E`st

The rise in elderly people `dmitted to hospital

in Essex with malnutrition. It's Gold and silver at the Commonwealth

It is horrifying to watch someone in my opinion starved to death because

that is basically what she was looking like. That she would die

from starvation. Games for the region's

gymnasts. And a new perspective on an old

waterscape. These WebCams are broadcasting into your homes.

A frank admission from the man in charge of East of

It'll take another two years to get the service back up to scratch.

Dr. Anthony Marsh became Chief Executive of the Ambulance

He was brought in to sort ott a service which had been described

There were serious problems with response times,

At their Annual Public Meethng in Ipswich today, there was this

statement that things are gdtting better, but there is no quick fix.

We'll hear from Dr.Marsh after this from our Chief Reporter, Kil Riley.

The man of the moment, Doctor and Marsh, presenting a progress report

to the annual meeting. His focus is saving millions, and ploughhng

resources into the front line. Since he took over, 130 older ambtlances

have been replaced by new ones, and more are on the way. A huge training

programme is underway, more than 340 student paramedics had been offered

jobs. Dozens are already on training courses. The aim is to have 400 in

place by the end of March. I think place by the end of March. I think

progress is being made I thhnk progress is being made I thhnk

Doctor Marsh, when he came in progress is being made I think

Doctor Marsh, when he came hn to Doctor Marsh, when he came hn to

over a poorly functioning service. We have to hold the organis`tion to

We have to hold the organisation to account now for those improvements,

with the building blocks in place, there is reasonable conference that

will happen. The meeting heard of will happen. The meeting he`rd of

the board was determined to restore ride and build performance to match

the best. I think it can be an organisation with which people can

be proud I am sure it can, H don't be proud I am sure it can, I don't

want to be part of an organhsation where people are deprived of where

they work in the service thdy they work in the service thdy

provide. This former nurse worked in many areas of the NHS, she is

provide. This former nurse worked in many areas of the NHS, she hs now

focused on Rhapsody patients who use the service. It is disappointing to

see that they are not meeting their targets. On the other hand, we feel

there are plans and the emphasis of those plans is right, putting more

emphasis and energy into thd front emphasis and energy into thd front

line. That is good news for patients. The proof of the pudding

will be what it is in years to come. How's that feel from patients and

carer's perspective. Last year's carer's perspective. Last ydar's

meeting was very much a crisis meeting, a different mood today.

meeting was very much a crisis meeting, a different mood today No

doubt that there is a long road ahead, but a feeling that they are

moving in the right direction. After that meeting I spoke to Doctor Marsh

and put it to him that although there are positive signs thdre are

still a long way to go. I was clear still a long way to go. I w`s clear

when I took over, but it would take when I took over, but it wotld take

two years to turn this around, it has taken a number of years to

create the difficulties that we are dealing with, but I remain confident

that with the improvements we have seen already, the steps I have

taken, the arrangement I have put in place, we will turn this

organisation around. But your local organisation around. But your local

targets are below the national targets, I do not meeting those yet.

Absolutely, but let's be cldar, we Absolutely, but let's be cldar, we

have inherited hundreds of paramedics vacancies, we ard dealing

with more calls than before, our staff are working very hard in

difficult circumstances to provide the local people with the bdst

services. Once you have trained services. Once you have trahned

those staff, what. Working for somebody else? I am confident that

as well as putting measures in place that I have put in place, we

as well as putting measures in place that I have put in place, wd want

as well as putting measures in place that I have put in place, we want to

that I have put in place, wd want to create an organisation which

supports and attract the very best staff. If we do that, we can retain

them. You say you want to attract the best staff, but they won't come

to an organisation would have been failing for years. That is true, but

failing for years. That is true but the arrangement in place now, we are

seeing 4000 applications to become a paramedic, we are on track to

recruit graduate paramedics that I set out in January, I am confident

that the arrangement I have put in place when I took command, we will

meet those targets. Very confident of that. By improving the

organisation, improving the reputation of our organisation,

which we should all take responsibility for, we will be able

to retain those people we have recruited. You have got through some

of your redundancies, the voluntary ones, you are now looking at having

people where you will tell them they have lost their jobs. Often senior

management. The union is not very happy about that. The priority is to

happy about that. The priorhty is to increase the number of paramedics

increase the number of paraledics and ambulances on the street. In

order to do that, I have to make a judgement about the extent to which

we spend the investment we have on the corporate overhead, the running

of the organisation or the number of paramedics. You're saying they have

that one in the past? Absolutely, that one in the past? Absolttely,

the report last year made that point clearly. The management overheads

were too high, there was insufficient allocation to front

line staff. I haven't changed my line staff. I haven't changdd my

front line is so important, why have front line is so important, why have

you taken a ?50,000 pay risd `` if you taken a ?50,000 pay rise `` if

money to the front line. Yot you taken a ?50,000 pay risd `` if

money to the front line. You could money to the front line. You could

have turned it down. I am focused on turning this organisation around to

be one of the best in the country. That is what I am determined to

achieve. You never thought that you would turn down? My energy and

ambition is to improve the @mbulance ambition is to improve the Ambulance

Service, to get everybody bdhind the Service, to get everybody bdhind the

front line staff and make sure we front line staff and make stre we

are all proud of the service. Thank are all proud of the servicd. Thank

you. The number of elderly peopld who've

been treated for malnutrition in hospitals in Essex

has more than doubled An investigation

by BBC Essex shows there've been 125 One woman has told Look East that

poor standards in care homes are to blame for her mother's

repeated malnutrition. The photos on this lady's l`ptop

document her mother's weight loss. When her mother went into c`re,

document her mother's weight loss. When her mother went into care, her

When her mother went into c`re, her weight dropped from ten stone to

six. It is horrifying to watch someone, in my opinion, starved to

death because that is what she was looking like. It looked like she

would die from starvation. What happened to Edith, a concern for the

malnutrition task force. A national body set up to tackle a condition

which is becoming more common. It is scandalous that this is happening to

someone who was in care, some aren't someone who was in care, sole aren't

being looked after. This is a training need. People need to know

how to look after people with dementia. It is not OK just to give

them food, they might not fancy it them food, they might not fancy it

at that time, you have to come back, you have to get to know that person

and tempt them with food they you have to get to know that person

and tempt them with food thdy enjoy. and tempt them with food thdy enjoy.

It is not just those with dementia or in care who are at risk. A

Freedom of information requdst by Freedom of information requdst by

BBC Essex found that the number of BBC Essex found that the nulber of

people with malnutrition in Essex's hospitals has doubled. In 2009,

2010, 56/65 were treated for malnutrition. In 2013 and 2014, the

figure had risen. There is no simple explanation, but one factor might be

our ageing population. Since being admitted to Basildon Hospit`l, Mrs

Bush has put weight on. A 100% improvement, I can't fault that

hospital. They have done wonders with her. I should look at the

records which showed how malnourished she had become, Tina

called for more training in the care industry.

Two women are to be charged with assault following an investigation

by the BBC's Panorama into a care home in Essex.

Seven members of staff at the Old Deanery in Braintree were

sacked after the programme claimed residents were abused and suffered

degrading treatment. A third woman is facing other charges.

They will all appear in court in Chelmsford next month.

Now the story of Laura Matthews from Essex.

For weeks she has been trying to get a new passport.

She's missed out on a holid`y and says it's been a complete shambles.

But this is not to do with backlog in applications, it's all

This is Laura Matthews, or to give her a full name, Laura Elizabeth

Skywalker Matthews. As a big Star Wars fan she added the Skywalker

Skywalker Matthews. As a big Star Wars fan she added the Skyw`lker bit

as a laugh. Every thought it was funny other than the passport

office. If I wanted to change my name to a big budget brand

restaurant, I I could understand. This is a

character in a movie and it is a signature, not even my actual name.

The problem started when Latra signature, not even my actu`l name.

The problem started when Laura tried The problem started when Latra tried

to renew her passport so shd could fly to Amsterdam to see a friend. As

part of the process, she amdnded her part of the process, she amdnded her

signature. Officials told her it signature. Officials told her it

infringed a trademark, desphte the infringed a trademark, despite the

fact it is used on her drivhng fact it is used on her drivhng

licence. In a statement, the Home licence. In a statement, thd Home

Office it is confusing, because other

government agencies have accepted it. That is one of the biggdst

issues. The continuity of what they are accepting makes life difficult.

She has already missed out on the planned holiday but is keen to

rebook the holiday. She says she has been told different things by

different people and has done everything she has been asked to do.

everything she has been askdd to do. Wouldn't it be to do away with the

Wouldn't it be to do away whth the Skywalker bit? Yes, I would be happy

to do that if they had explained it to do that if they had expl`ined it

to me. I could have sent the to do that if they had explained it

to me. I could have sent the form off and be happy to do that. Sadly,

they told me three weeks after that my flight. This has turned into

something quite epic, all she wants is the return of her passport and

hopefully a return ticket to Amsterdam.

The train operator C2C is the most punctual in the cotntry,

according to latest figures published by Network Rail.

97.6% of its trains arrived on time during past month.

C2C, which runs trains between Southend

and Fenchurch Street, has jtst been awarded a new 15`year franchise.

The Prince of Wales and Duchess of Cornwall were guests

of honour today at the 133rd Sandringham flower show.

The Royal couple arrived by carriage.

Around 20,000 people visit the one`day show.

As well as locally`grown frtit, vegetables and flowers, there were

Still to come tonight. More gold at the Commonwealth

Plus, the beautiful Broads As you've probably never

From the water's edge, straight onto your computer

46 years ago we started pumping gas from the North Sea.

Back then they thought the industry would last for 20 xears.

But of course it's still going strong, and the region's endrgy

This week there's been a fltrry of new investment

by local offshore companies and increasingly they're selling

Nothing like it had ever been seen before.

The creation of a whole new industry.

The discovery of gas off Norfolk provided jobs for thousands

of workers, although they often laboured in treacherous conditions.

For some years, production of North Sea gas and oil has been declining.

Presenting local companies with a challenge.

Their response has been to sell their expertise overseas.

JDR, based at Littleport, m`kes cabling for oil and gas companies.

As they search the Gulf of Lexico and West Africa for new supplies,

more sophisticated equipment is required.

JDR has developed technology that can allow them to

This week, the company opened a new research centre in Calbridge.

UK engineers are sought after all around the world, expertise

developed in the North Sea, also the flexibility and business

acumen you find associated with UK companies is very much apprdciated.

We see a lot of growth opportunities.

At great Yarmouth, this company makes underwater electrical

It won a Queen's award for enterprise after doubling

As the world has opened up to us, we send more products out to v`rious

parts of the world, Africa, the Middle East and places like that.

We also send people out there to terminate the cables

We have a crew of people we send around thd world

But some firms still rely on the North Sea.

Fabricator AFS opened new offices today after outgrowing

Many platforms in the North say have come to the end

They have found more oil reserves so the life expectancy has had to

Most of the offshore workers from the early days retired years ago.

But there are still plenty of jobs in the supply chain as

East Anglian expertise is deployed around the world.

What an afternoon for our gymnasts at the

Max Whitlock took the men's all round Gold medal and Daniel Keatings

And tonight the Olympic champion Greg Rutherford in the long jump.

It would be his first Commonwealth medal.

Let's go live to Glasgow now and Tom Williams.

It hasn't been such a pleas`nt day here in Glasgow, a bit overcast.

It hasn't been such a pleasant day here in Glasgow, a bit overcast Our

here in Glasgow, a bit overcast. Our first brain of the Commonwe`lth

first brain of the Commonwealth Games, finally, the sun is poking

through. `` our first rain. It has been a golden day for Max Whitlock,

he has played a leading role been a golden day for Max Whitlock,

he has played a leading role in getting England to team gold. Today,

he was doing it for himself. He didn't disappoint in the individual

final. Another faultless display. This is the focussed face

of a sporting star. With team gold in the bank, Max

Whitlock demonstrated why he is one Today's individual challenge

involved six apparatus. Effortless on the pommel horse,

rock solid on the rings. Twisting, turning, tucking

his way to a second gold medal. Chasing his tail was Dan Ke`tings

for Scotland. This pommel horse routine

a noted highlight. Demonstrating the poise

and execution of a champion. He's absolutely nailed all six

pieces of apparatus and Max Whitlock that was an amazing feeling to go

out there, I had goose bumps in the whole competition,

to compete alongside these great athletes, such good friend of mine,

to be up on the podium with them is It was amazing,

this is the first major international I have done where I

did all six pieces since 2012. It is amazing just to be out here

again Elsewhere, on the track, Canvey

Island's Jessica Judd is through to Milton Keynes's Chris Clarkd is also

through to The Badminton husband

and wife pair of Chris and Gabby Adcock made light work of

their mixed doubles match, they beat their Northern Ireland counterparts

to ease through to the last 16. Essex's Peter Barker and his partner

Alison Waters are also lookhng good, they topped the pile in the mixed

doubles with a second win in a row. In the lawn bowls, Cambridge's

Ellen Scotland in the women's triples and

then out into the quarterfinals. Another hectic day, no time off for

our gymnasts. All back in action tomorrow in the arena behind me. The

individual apparatus finals. Should be a battle for gold. Tonight,

attention turns to the athletics at Hampden Park, two athletes hn

Hampden Park, two athletes in particular both points to prove for

different reasons. He is the man for different reasons. He is the man for

the big occasion, Greg Ruthdrford the big occasion, Greg Rutherford

hoping to add Commonwealth Games to his Olympic title. `` Commonwealth

gold. After two injury plagued years, can his body take thd

gold. After two injury plagted years, can his body take the strain?

years, can his body take thd strain? Yes, I am OK, there are a few

niggles and pains, humanitids and hopefully come into the championship

hopefully come into the chalpionship feeling as good as you can. I am

feeling confident. 2014 is a feeling as good as you can. I am

feeling confident. 2014 is a golden opportunity for Sayers to m`ke up

for 2012. I would like to say a for 2012. I would like to say a

thank you to everyone in here, hopefully I can do the country proud

in Rio. Two years of torture, in Rio. Two years of torturd,

finally her chance of redemption. Elsewhere, this Norfolk teenager

makes her debut in the shot put And makes her debut in the shot put And

in the pool, Rebecca hopes to dive into the medals in Glasgow. Yes, it

into the medals in Glasgow. Yes it should be a good night, away from

should be a good night, awax from that, plenty to look forward to in

particular, the cycling. There is particular, the cycling. There is

huge appetite for this at the moment, we have had the Tour de

France for the last few weeks, it is the time trial tomorrow, in the

men's competition we have an Essex represent the two `` a Essex

representative. This really is one of her specialities, if you remember

she won a silver medal at Bdijing in she won a silver medal at Beijing in

2008 Emma Pooley will be looking to go out on a high. But Max Whitlock

routine... Amazing. After hd routine... Amazing. After he

finished it, they showed it again in slow motion, it is so... I don't

know how he can do it. We look at a road map

on the internet and with one click we can see

the photos of where we want to go. Google was the first to do it

and called it Streetview. Now though,

it's been joined by Broads View. 60 miles of the Broads in Norfolk

and Suffolk have been photographed All it takes to see them is

a click on a map. Pop myself down here. How cool is

this? Our mission is to get a look `` a Duck View of the Broads. They

are planning to map the whole of the Broads. Joe, what was the idea? We

wanted people to be able to explore the Broads from their computer. See

all the features they would see on the River such as pubs, places to

get an ice cream or stretch their legs. Things you wouldn't pick up

legs. Things you wouldn't phck up from doing research on the Internet.

Joe is a software engineer so he has a head start. But his camera kit is

a head start. But his camer` kit is quite basic. These are for go pro

cameras, they are all electronically triggered, they take a picttre every

ten seconds. We have to makd the images suitable for display on the

website. They take in more than you would see in a bigger boat. Joe has

taken in a lot of the area so far. How do people react when they see

this? People are surprised initially, you don't see a lot of

this on the Broads. There are a lot of this prized faces on our

pictures. I've seen a lot of the river but I haven't seen before, ``

river but I haven't seen before `` a lot of surprised faces. This has

backing from the local authority. It fits in with our ethos, we are

backing from the local authority. It fits in with our ethos, we `re keen

fits in with our ethos, we are keen to keep up with people enjoxing the

to keep up with people enjoying the Broads, we are keen for the will to

see areas you don't normally see. It gives you a low, water's eyd

see areas you don't normallx see. It gives you a low, water's eye view of

where you can paddle. Joe h`s a gives you a low, water's eyd view of

where you can paddle. Joe h`s a fair few hours left to paddle, if you see

him, give him a wave. We had a few technical problems at the start of

that report, sorry about th`t. A lovely day to go out on the Broads.

Yes, he must have had a lovdly time. We did well for sunshine today. As

you can see, plenty of sunshine throughout the day. We end the day

on a fine note. A lovely, w`rm on a fine note. A lovely, warm

evening. Overnight, clear spells. Increasing cloud and a chance that

somewhere we will get a shower. So many of us it will stay dry

throughout the night. Once more, throughout the night. Once lore

warm throughout the night. Temperatures in the teens, almost 15

Celsius in some parts 17 in others. What prospects for tomorrow. A dry,

bright start for the day. Increasingly cloudy later, this

cloud could produce showers in the West. We should wake up to sunshine

tomorrow, patchy cloud around, a risk of showers, particularly across

this north`west corner. Those of showers do have a potential to be

quite heavy, possibly thunddry, showers do have a potential to be

quite heavy, possibly thundery, and quite heavy, possibly thunddry, and

hail. A heavy downpour is possible. A lot of the region stays dry food

tomorrow and warm in the centre. Temperatures climbing to thd

Temperatures climbing to the mid`20s. A noticeable breezd from

mid`20s. A noticeable breeze from the South West. These showers will

be difficult to predict, most in the East may be at risk. We are into a

rather unsettled outlook for the end of the week and into the wedkend. An

area of low pressure developing from the South West, moving through the

region Friday night into Saturday. Having said that, it is a pleasing

start to Friday, sunshine around and an increasing risk of showers. A bit

more widespread on Friday afternoon, than they have been. A spell of rain

overnight, rain or showers on Saturday, not raining all the time.

Could be thundery downpours low and Could be thundery downpours low, and

unsettled start to the weekdnd. Could be thundery downpours low and

unsettled start to the weekend. By unsettled start to the weekend. By

Sunday, it is looking drier and brighter. Overnight temperatures,

our lowest value on the chart is 13 Celsius. Thank you, Alex. That is

it, see you tomorrow.