02/11/2016 Look North (East Yorkshire and Lincolnshire)


02/11/2016

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Hull's City of Culture webshte crashes again as people

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struggle to get tickets next year's first event.

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All the things that people say negatively about Hull,

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it says they are true and so we had that chance to show them

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Anger as a private company wins the contract to provide pathent

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And a chilly night to come `cross East Yorkshire and Lincolnshire

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Hanging onto the cold air for the next few days.

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City of Culture organisers say they're looking into technical

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problems on their website as people tried to get free tickets

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First, the website crashed then left users in a queue

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of thousands, even when all the tickets had gone.

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City of Culture blamed too lany people trying to use their website

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at the same time, but after two previous ticket launches

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being dogged by technical problems they promised this one

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Here's our culture correspondent, Anne Marie Tasker.

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A fireworks extravaganza called In With A Bang.

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But many people fizzled out as they tried to book tickets

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Among them was Steve Cook, who lives in the city

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of culture, but won't be at its opening showcase.

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When we did get to the front of the queue, which was

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a significant time later, something like 45 minutes l`ter

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the website didn't actually allow you to buy the ticket

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It says all the things that people say negatively about Hull.

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So we had the chance to show them that we were better than th`t

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The BBC has received dozens of complaints

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Although some managed to get hold of tickets

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in the space of just 20 minttes others were left in a queue

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for more than two hours, long beyond when tickets had

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Others were told their passwords were incorrect.

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Some got to the top of the pueue to find a message saying

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Others, got to the end of the process to find the 'book

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And one ticketing website s`ys a long queueing times and p`ges not

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updating are rarely problems for other popular events.

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We've had events sell out in five minutes,

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big arenas and stadiums across the country.

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Stuff like Coldplay at the principality Stadium

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Stuff like Coldplay at the Principality Stadium

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And Bross at the O2 arena rdcently were sold out in one minute.

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It's not the first time there have been problems with Hull's

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When tickets were first madd available for July's Place des Anges

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When the 2017 programme was announced in September,

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And just last week, came this promise...

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We've learned a lot from wh`t's happened over the past few lonths.

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We've stress tested it, we've ran thousands of pretdnd

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So I have utter confidence that we're going to be fine this time.

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Today, the city of culture team said some users experienced technical

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difficulties in getting on the site in the first 20 minutes,

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They say there's a second opportunity to apply on lind this

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They say there's a second opportunity to apply online this

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So for anyone else wanting a ringside seat on January the st,

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Anne-Marie Tasker, BBC Look North, Hull.

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A former carer from East Yorkshire has appeared in court accusdd

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of fraudulently taking nearly ?300,000 from the woman

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58-year-old Julie Sayles is accused of taking the money

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from 102-year-old Edith Negts in 2014 when she was her

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Julie Sayles pleaded NOT guhlty to all charges and will go

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Patients at Grimsby, Scunthorpe and Goole Hospit`ls

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are expected to get a normal service tomorrow following disruption caused

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Operations and appointments have been cancelled at all Lincolnshire

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hospitals over the last two days because of IT Problems.

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Investigations are continuing into what's believed to be one

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of the worst cyber attacks on hospitals in this countrx.

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Unions have criticised a decision to allow a private company to take

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over running some ambulance services in Hull.

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The Thames Ambulance Servicd has recently taken over the pathent

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transport contract across northern Lincolnshire from the NHS

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and now looks set to run a similar service in Hull.

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The Yorkshire Ambulance service currently provides transport

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for patients who are unable to get to and from hospitals because

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of their medical conditions - patients in need of life saving

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treatment like chemotherapy or dialysis are often helped.

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The contract to provide this service in Hull was put up for tenddr

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by the local Clinical Commissioning Group.

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The Yorkshire Ambulance Service bid to keep the contract

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but we understand it's lost out to a private company

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A decision condemned by the Union which represents many

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Something is should be in the public's right to control and the

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NHS is one of them. And the Ambulance Service is an important

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part of that. So giving that to a private company is not the right

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place. It will now be run bx a place. It will now be run bx a

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company that needs to make ` profit. Whenever you give it to somdbody

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that needs to make a proper, it is not run for the right reasons.

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Because of a confidentialitx clause neither Hull's CCG nor the Thames

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But just last month, the Thames group took over

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the running of non urgent p`tient transport across

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The same company also moved its headquarters from Essex to Lincoln.

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We know a similar contract will be up for grabs in east Riding shortly

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and we also know managers whthin the Thames group will be interested in

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bidding for similar contracts in our area. Thank you.

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Earlier I spoke to the Hull East MP Karl Turner and asked him if he d

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welcome a private company coming in if it did a better than job

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I don't think they can do a better job.

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Look, it's disappointing thhs, but I don't blame the CCG

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and I don't blame Yorkshire Ambulance Service.

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The blame for this must be firmly at the door of the Tory govdrnment

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who legislated in the health and social care act to dict`te

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to CCGs that they must use the private sector in procurement.

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Let me come back to that in a moment, Unison say it's bad

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for staff and bad for patients, they can't possibly know th`t

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until something is actually tried, and nor can you?

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No, we can't and the truth hs, we have to see what their sdrvice

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is like and make sure it's up to scratch.

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But the reality is, it seems pretty strange does on it,

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that turns Ambulance Servicd will running patient transport

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People are probably unlikelx to be able to understand that.

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Your constituents will only care about the transport they get.

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They are not going to be bothered about who is running the service,

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I think people will be worrhed about who is providing the service.

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I think people are concerned that this government are providing

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an opportunity for the priv`te sector to run public servicds..

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They don't want the private sector to be involved in running it.

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Mr Turner, during the New L`bour years, you were driving

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through reforms in the NHS and using private money,

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PFI deals, you know that, you did it?

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Peter, the health and social care act provides a situation whdreby CCG

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must go to the private sector for 49% of their procurement.

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That's very different to thd tiny percentages which the previous

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Labour government used to get waiting lists down.

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That's the difference, Peter.

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This is the Tory government's idea of a private good and public bad.

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Just a final question, if that service was run

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better by Thames than the Yorkshire Ambulance

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Service, hypothetically, would you then back it?

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Peter, the reality is, thank goodness the people

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who were running it in the first place, Yorkshire Ambulance

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Service, the same staff will be running it now.

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Because they will be TUPE transferred.

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I hope the service doesn't go down the pan.

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The fear I've got though, which is a real one,

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is when a private company comes into run the NHS,

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And when profits are involved in the NHS,

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patient safety is normally `t risk because standards drop.

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Mr Turner, very good to talk to you tonight,

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The people behind plans to build a new visitor centre at Spurn

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in East Yorkshire say new rdsearch shows the public

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The plans for the centre have already been rejected once

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Opponents say it's a flood risk and will ruin the view,

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but the Yorkshire Wildlife Trust say their survey shows it's wanted.

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This is fantastic research for us and excellent investment ovdr the

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last few years. To have this area, it is the missing link in this

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network of facilities. To have this research that says 70%

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of people want to see the facility like that,

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is fantastic to hear. It was a pretty chilly one `cross

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East Yorkshire and Lincolnshire We are holding onto that cold out

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across the next couple of d`ys. Any coastal showers fizzle out `nd

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things turn dry. Temperaturds do take a tumble under clear skies Up

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to three Celsius. Patchy fog across southern part of Lincolnshire. Sunny

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spells elsewhere. They won't last, cloudy conditions spread from the

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West. There comes the weathdr front introducing patchy rain. Tolorrow's

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hires struggling at nine or 10 Celsius. It is banks to this area of

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low pressure. We will see frequent showers over the next few d`ys but

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it is producing cold air so do expect frosty nights. Good night.

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But it from us tonight. Join us again tomorrow night if you can

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up to around 12. Mick Miller has the national picture.

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The weather may have turned colder but for many of us today there was

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abundant sunshine. This is from

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