0:00:01 > 0:00:04What do you do if you're ripped off and don't know where to turn?
0:00:04 > 0:00:08I did outline all the faults in the vehicle. He rejected all those.
0:00:08 > 0:00:13A court of law backs you, but you still don't get your money?
0:00:13 > 0:00:17Little did I know how long it would take to try and recover the money from him.
0:00:17 > 0:00:18Sorry.
0:00:19 > 0:00:22It's time to call the sheriffs.
0:00:22 > 0:00:27We have every right to enter the premises by force if necessary.
0:00:27 > 0:00:29We will be entering that building.
0:00:29 > 0:00:33Sheriffs are High Court enforcement officers,
0:00:33 > 0:00:35who recover what a court judgment says is owed.
0:00:36 > 0:00:41The writ orders us to come here and seize goods to the value of this debt.
0:00:43 > 0:00:47They're the experts in getting cash that's rightfully yours.
0:00:47 > 0:00:49£1,323.
0:00:50 > 0:00:53But fighting for the underdog isn't a job for the faint-hearted.
0:00:53 > 0:00:54Mind yourself, Lawrence.
0:00:54 > 0:00:57I will back that truck straight through your windscreen!
0:00:57 > 0:00:59Debtors aren't pleased to see them.
0:00:59 > 0:01:00They're harassing me!
0:01:00 > 0:01:02Because they hate paying up.
0:01:02 > 0:01:07- Are you happy for me to leave some paperwork?- No, I'm not! Go away!
0:01:09 > 0:01:11In today's programme...
0:01:12 > 0:01:16David Hart bought a beach buggy to enjoy with his son.
0:01:16 > 0:01:19But he found out it was stolen.
0:01:19 > 0:01:23There's my dream on the back of a low-loader going up the road.
0:01:23 > 0:01:28When the sheriffs go to get David's money back from the man who sold it to him,
0:01:28 > 0:01:30things turn nasty.
0:01:30 > 0:01:34- You're entitled to your opinion. - I'm going to take your head right off your shoulders!
0:01:34 > 0:01:36I'm here doing a job, aren't I?
0:01:36 > 0:01:40The sheriffs brave a torrential rainstorm, as they visit a pub
0:01:40 > 0:01:44on behalf of a former employee who'd been unfairly dismissed.
0:01:44 > 0:01:49- We're looking to collect some money. - You're not having this jumper!
0:01:49 > 0:01:52And a customer wants his money back from an art gallery
0:01:52 > 0:01:55who didn't give him the print he'd paid for.
0:01:55 > 0:01:59But before the sheriffs can get his cash, they need to get in.
0:01:59 > 0:02:00He's in!
0:02:07 > 0:02:11David Hart owns a care home for people with Alzheimer's and dementia.
0:02:11 > 0:02:15It's a demanding job, but David still enjoys his work.
0:02:15 > 0:02:20It's a 24/7 occupation, really. You're always on call.
0:02:20 > 0:02:23There's no holidays. There's no weeks off.
0:02:23 > 0:02:28You can get it covered by other people, but you're literally on call 24/7.
0:02:28 > 0:02:33Two years ago, David had a heart attack and it changed his approach to life.
0:02:33 > 0:02:37When I was in the hospital, that is THE most scariest thing ever.
0:02:37 > 0:02:41I actually asked the nurses, "Am I going to die?"
0:02:41 > 0:02:44And that's scary, really scary.
0:02:44 > 0:02:48And they said, "If you have any problems, you're in the right place."
0:02:48 > 0:02:50Sorry. Erm...
0:02:50 > 0:02:53And I thought, "Yeah. I know I'm in the right place."
0:02:53 > 0:02:58But it still doesn't make it any easier when you're thinking about what you should do,
0:02:58 > 0:03:01what you would like to do and what you can do.
0:03:01 > 0:03:05So I thought... That's when I think it all came into perspective then.
0:03:05 > 0:03:10Spend some more time with the people that you love NOW, cos you never know.
0:03:10 > 0:03:15David used to enjoy going for long motorbike rides,
0:03:15 > 0:03:19but after his heart attack he decided to spend more time with his family.
0:03:19 > 0:03:23I thought that I should share a little bit more.
0:03:23 > 0:03:29So I thought I would buy myself something where my son, my daughter and my wife
0:03:29 > 0:03:31could all join in, type thing.
0:03:31 > 0:03:35And I thought, "Oh, I know what I'll do. I'll buy a beach buggy."
0:03:35 > 0:03:39I've always fancied one, but I've never had one.
0:03:39 > 0:03:45David sold his motorbike and saw a beach buggy advertised for £4,000 on eBay
0:03:45 > 0:03:49by a local man called Colin Humphreys.
0:03:49 > 0:03:51The buggy was just what he wanted.
0:03:51 > 0:03:56So he sent Mr Humphreys a £500 deposit and went round with a friend to pick it up.
0:03:56 > 0:03:58He pulled it out
0:03:58 > 0:04:03and it wasn't really what it was cracked up to be.
0:04:03 > 0:04:08Really. It had, erm... It wasn't running right.
0:04:08 > 0:04:11It didn't go right. There were bits and pieces missing.
0:04:11 > 0:04:14It wasn't finished. It didn't have any number plates on it.
0:04:14 > 0:04:18It just wasn't as tidy as it could have been.
0:04:18 > 0:04:22David decided not to buy the buggy, after all.
0:04:22 > 0:04:24I said, "I'm sorry.
0:04:24 > 0:04:29"But it's not how you described it and it wants a bit too much work doing to it.
0:04:29 > 0:04:33"And I'll walk away, I'm afraid.
0:04:33 > 0:04:36"And I'll just arrange to get my deposit back."
0:04:36 > 0:04:39And he said, "OK, fine. No problem at all."
0:04:39 > 0:04:43But David didn't get his deposit.
0:04:43 > 0:04:46Instead, he got a surprise phone call from Colin Humphreys
0:04:46 > 0:04:50saying he was willing to take a much lower figure for the buggy.
0:04:50 > 0:04:52I said, "£2,000."
0:04:52 > 0:04:57He went, "No, no." Definitely, that wasn't happening.
0:04:57 > 0:05:00So, in the end, we decided on £2,500.
0:05:00 > 0:05:04David and his son, Jack, were thrilled with their new wheels.
0:05:06 > 0:05:09David applied to the DVLA for the buggy's log book.
0:05:09 > 0:05:15But rather than sending David the log, the DVLA gave him some bad news.
0:05:15 > 0:05:19I was told that somebody else had claimed ownership of the vehicle.
0:05:19 > 0:05:23I said, "Well, I don't see how, cos I have the vehicle in my garden."
0:05:23 > 0:05:26He said, "No, somebody else owns it."
0:05:27 > 0:05:30David called the police and told them what the DVLA had said.
0:05:30 > 0:05:34They came down. They said it WAS stolen.
0:05:34 > 0:05:37Arranged for it to be picked up, which was gutting.
0:05:37 > 0:05:43There's my dreams on the back of a low-loader going up the road and I've done nothing wrong.
0:05:43 > 0:05:49David phoned Colin Humphreys, who said he'd reimburse him, but he never did,
0:05:49 > 0:05:53so David took Mr Humphreys to the County Court.
0:05:53 > 0:05:56Mr Humphreys claimed he bought the buggy in good faith
0:05:56 > 0:06:00from a person who later reported it stolen.
0:06:00 > 0:06:02But the court didn't accept this argument
0:06:02 > 0:06:06and Mr Humphreys was ordered to repay David's money, plus court costs -
0:06:06 > 0:06:09over £3,500.
0:06:09 > 0:06:11The judge basically said
0:06:11 > 0:06:15you have to pay the lot within 14 days.
0:06:15 > 0:06:20But, erm, he hasn't and I haven't seen a penny since.
0:06:20 > 0:06:23David was left with little option.
0:06:23 > 0:06:26He went to the High Court and got a writ for the money.
0:06:29 > 0:06:35And now sheriffs Lawrence Grix and Kev McNally are on their way to Colin Humphreys' house
0:06:35 > 0:06:40to get David's cash and their costs for enforcing the writ.
0:06:40 > 0:06:43The total now stands at £4,700.
0:06:43 > 0:06:47It's getting on for five o'clock in the evening now,
0:06:47 > 0:06:49so, hopefully, if the defendant was at work,
0:06:49 > 0:06:54they'll either be on their way home or at home.
0:06:54 > 0:06:57So we should have a chance of making contact with them.
0:06:57 > 0:06:59We'll see when we get there.
0:07:00 > 0:07:03Lawrence and Kev have arrived.
0:07:03 > 0:07:09Because this visit is to a domestic residence rather than a commercial property,
0:07:09 > 0:07:11they can't break in to seize goods.
0:07:11 > 0:07:16They will have to try and get David his money back some other way.
0:07:17 > 0:07:21- Hello, sir. We're looking for Colin Humphreys. Would that be yourself?- Yeah.
0:07:21 > 0:07:25Hello, sir. Enforcement officers, here to execute a High Court writ...
0:07:25 > 0:07:30- Yeah.- ..Against you in favour of a...David Hart.
0:07:30 > 0:07:36- Yeah.- Here today to seize goods to the tune of £4,717 and 63 pence.
0:07:36 > 0:07:39- You ain't coming in, brother.- Have you got any way of paying this?- No.
0:07:39 > 0:07:43- Or some of it?- No. Not a tanner. I ain't got no work, no nothin'.
0:07:43 > 0:07:48- Erm, are you on benefits? - Well, I'm signing on, but I ain't getting nothin'.
0:07:48 > 0:07:52- Have you got paperwork to show you're signing on?- Yeah. - Can I have a see of that?
0:07:52 > 0:07:56Stay there and I'll show you it. All right?
0:07:56 > 0:08:02At this point, our camera operator was asked by Mr Humphreys to go away from the house.
0:08:02 > 0:08:08Mr Humphreys started to shout so loud it could be heard down the street.
0:08:08 > 0:08:11I ain't bothered about you, the old bill or anything else.
0:08:11 > 0:08:13- I don't give a- BLEEP! - for any of you.- Fair enough.
0:08:13 > 0:08:18- Right, then go away. - Can my colleague get a picture of that?- No, mate.
0:08:18 > 0:08:20DOOR SLAMS
0:08:20 > 0:08:23Because they can't break into the house,
0:08:23 > 0:08:28Lawrence has little option but to post a copy of the writ through the letterbox.
0:08:28 > 0:08:31- Ain't you gone yet? - I've just got to leave you some paperwork, sir.
0:08:31 > 0:08:34- You, you- BLEEP! BLEEP! - How am I being cocky?
0:08:34 > 0:08:37- Don't get lairy with me, you - BLEEP!- I'll take your face off.
0:08:37 > 0:08:40- If you fancy your chances, come round the back. - I'm just here doing a job.
0:08:40 > 0:08:45- Come round the back. I'll show you. I'll take your head right off. - BLEEP!
0:08:45 > 0:08:48Can we just calm it down. I just need to leave this paperwork, sir.
0:08:48 > 0:08:50- Listen, mate, take him and- BLEEP!
0:08:52 > 0:08:55- BLEEP! - Now- BLEEP!- the pair of you off.
0:08:55 > 0:08:59- You've got a choice... - Right, are you happy for me to just leave you some paperwork?
0:08:59 > 0:09:01No, I'm not. Go away!
0:09:02 > 0:09:06- All right... - I'll count to three and then we're going to kick off.
0:09:06 > 0:09:09You can go and get the old bill, do what you like. One...
0:09:09 > 0:09:14- Right, sir. What I'll do...- Two. - ..I'll fill out some paperwork and put it through your door, OK?
0:09:16 > 0:09:21Lawrence will call the police if the situation does become violent.
0:09:24 > 0:09:27From a safe distance, he lists property
0:09:27 > 0:09:31that could be removed on a second visit to auction to pay off the debt.
0:09:31 > 0:09:35- What have we got here? A couple of pot plants. - He's coming back out now.
0:09:35 > 0:09:38- What's he up to then?- Don't know.
0:09:38 > 0:09:41They may not be at a safe distance, after all.
0:09:41 > 0:09:44Mr Humphreys has come out to the road.
0:09:44 > 0:09:46There you go, sir.
0:09:46 > 0:09:50- What I've put on here is... - Before we go any further.
0:09:50 > 0:09:53Before you come round here, as far as I understand,
0:09:53 > 0:09:56- by law you've got to give me seven days' notice.- No, sir, no.
0:09:56 > 0:09:59We're not County Court bailiffs. Do you want to take this, sir?
0:09:59 > 0:10:03- I ain't got to take- BLEEP! You don't have to take it, no.
0:10:05 > 0:10:09Before going back into his house, Mr Humphreys threatens Kev again.
0:10:09 > 0:10:12- Come here! - I'm here doing a job, aren't I?
0:10:12 > 0:10:15- I'll take your head right off. - I'm here doing a job.- Come here!
0:10:15 > 0:10:18Come here! Step here! Let's see how good you are.
0:10:18 > 0:10:22- And then you can have a go, an' all.- Sir, we're not sent out for aggravation.
0:10:22 > 0:10:26- All right? We're just trying to get a job done.- You're scumbags!
0:10:26 > 0:10:29- You're entitled to your opinion, sir.- Go away! And you!
0:10:29 > 0:10:32If I see you again, mate, I WILL take your head off.
0:10:32 > 0:10:37- See what I'm saying? - You're entitled to your opinion. I'm here doing a job, aren't I?
0:10:37 > 0:10:40- I will take your head right off your shoulders. - I'm here doing a job.
0:10:40 > 0:10:44Come round here again - with him or a couple more. I ain't bothered.
0:10:44 > 0:10:47Step inside this gate. Just step inside here.
0:10:47 > 0:10:49Come on. Me and you.
0:10:50 > 0:10:53Right, sir, we're not here for aggravation.
0:10:53 > 0:10:57God help me, I'd rather get locked up than see you take anything. I'd rather hurt the pair of you.
0:10:57 > 0:11:01On my life, I'm 55 year old, but me, I've done more prison than...
0:11:01 > 0:11:04- I don't give a- BLEEP! - for you people. Let you be told.
0:11:05 > 0:11:09- Yeah... - Stay away. If I see you- BLEEP!
0:11:09 > 0:11:14HIS THREATS BECOME INDISTINCT
0:11:14 > 0:11:17With Mr Humphreys threats becoming more extreme,
0:11:17 > 0:11:20it's clear that nothing can be achieved by staying further.
0:11:20 > 0:11:22The sheriffs make their exit.
0:11:26 > 0:11:32It's not the first time Lawrence has been threatened in the line of duty and it won't be the last.
0:11:32 > 0:11:34Everybody develops their own way
0:11:34 > 0:11:39of dealing with confrontation and aggravation.
0:11:39 > 0:11:42It's just something you learn over the years.
0:11:42 > 0:11:46We're not out for aggravation and we try to avoid it.
0:11:47 > 0:11:51As far as I'm concerned, your mouth is your best weapon.
0:11:51 > 0:11:54You cannot beat experience when it comes to dealing with people,
0:11:54 > 0:11:57particularly aggressive people.
0:11:58 > 0:12:01You have to sort of learn to read the signs.
0:12:02 > 0:12:05Read, er, you know...
0:12:05 > 0:12:09Read into people what buttons make them get aggravated
0:12:09 > 0:12:11and not press those buttons.
0:12:11 > 0:12:14You're dealing with people that don't want you to be there.
0:12:14 > 0:12:20Whereas, most other walks of life, you're dealing with people that DO want you to be there.
0:12:20 > 0:12:23Erm, we're never welcome.
0:12:23 > 0:12:26You know, that's just a fact of life.
0:12:28 > 0:12:32And it's another fact of life that the sheriffs don't give up.
0:12:32 > 0:12:37Lawrence is already planning a return visit to Mr Humphreys during daylight hours.
0:12:37 > 0:12:42We'll have to go with the police because I've got no doubt he will kick off.
0:12:42 > 0:12:47- He just seemed that sort of person. - It was going to go then...- Yeah.
0:12:47 > 0:12:49He's obviously highly volatile.
0:12:49 > 0:12:54So that's one where you would potentially have to go with the police.
0:12:56 > 0:12:59Mr Humphreys can expect another visit soon.
0:13:06 > 0:13:11High Court enforcement officer Mark Newson has joined Kev for the sheriffs' next job.
0:13:11 > 0:13:14They're going to a pub in London,
0:13:14 > 0:13:18whose owner owes a former employee over £1,200.
0:13:18 > 0:13:23Three years ago, the employee won an unfair dismissal case against the pub,
0:13:23 > 0:13:28but wasn't paid the compensation, so she got a High Court writ.
0:13:29 > 0:13:34With court costs and interest, the debt now stands at £2,100.
0:13:36 > 0:13:38We're in Hackney.
0:13:38 > 0:13:43And we are looking for a company called Seamless Ltd.
0:13:43 > 0:13:47We just drove past the address. It looks like it's possibly changed,
0:13:47 > 0:13:50but we'll just go over there and see what's happening,
0:13:50 > 0:13:56and see if it is the previous tenants or whether it's the same people that are still there.
0:13:58 > 0:14:03The former employee has now moved back to her home country, Brazil,
0:14:03 > 0:14:08and it looks like a tropical rainstorm has just descended on Hackney.
0:14:08 > 0:14:12- Hello, there. You from the pub, yeah?- Yeah.
0:14:12 > 0:14:15- I'm after Seamless Ltd. - Yeah, we're part of Seamless.
0:14:15 > 0:14:17Well, the pub is part of Seamless Ltd.
0:14:17 > 0:14:22- I'm from the High Court about a High Court writ that's been issued.- Right.
0:14:22 > 0:14:24- One second.- Yeah, no worries.
0:14:26 > 0:14:29- Who are you looking for? - Seamless Ltd.
0:14:29 > 0:14:32- Oh, right. OK.- Yeah.
0:14:32 > 0:14:35- Eh? It's owned by Seamless Ltd. - Yeah.
0:14:35 > 0:14:38We're looking to collect some money from the High Court.
0:14:38 > 0:14:42That's a good start. The man in the cellar has shouted up to Mark
0:14:42 > 0:14:45that the ownership of the pub hasn't changed.
0:14:45 > 0:14:48Now Mark has to find the owner and get the owed money.
0:14:48 > 0:14:51Is there any way you can get hold of someone?
0:14:51 > 0:14:56Basically, if we can't get payment, we have to seize goods.
0:14:57 > 0:15:00- You're not having this jumper! - LAUGHTER
0:15:01 > 0:15:04I don't think it will fit me. LAUGHTER
0:15:04 > 0:15:08- I'll make a call for you, mate. - Yeah, no worries.
0:15:08 > 0:15:13The man in the cellar says he's going to come up and call his boss.
0:15:13 > 0:15:16High Court enforcement officers are legally allowed
0:15:16 > 0:15:18to walk straight into commercial premises.
0:15:18 > 0:15:21So Mark and Kev enter the pub
0:15:21 > 0:15:24and look for possible property to remove to pay off the debt.
0:15:24 > 0:15:29They could take £2,000 worth of alcohol right now.
0:15:29 > 0:15:33With the pub due to open in 20 minutes, that may affect custom.
0:15:33 > 0:15:39Who's going to want to buy our bottle of Scotch apart from the bloke on the bench down the road?
0:15:39 > 0:15:41It's the inconvenience though, innit?
0:15:41 > 0:15:44I've spoken to the general manager. He's spoken to the owner.
0:15:44 > 0:15:49He's saying this is an ex-employee and he's actually sent a cheque,
0:15:49 > 0:15:53a week before Christmas to her home in Leeds.
0:15:53 > 0:15:56It obviously hasn't been received.
0:15:58 > 0:15:59Erm...
0:16:01 > 0:16:03What, he sent a cheque direct to her?
0:16:04 > 0:16:07OK, let me ring and just make sure that it's still...
0:16:07 > 0:16:12A cheque sent to Leeds may not have reached the former employee in Brazil.
0:16:12 > 0:16:18Mark calls the office to see if the debt has indeed already been paid off.
0:16:18 > 0:16:21At this point, our camera operator was asked to leave the pub.
0:16:21 > 0:16:28It's still live this case, cos the guy is saying they sent a cheque to the claimant
0:16:28 > 0:16:30before Christmas.
0:16:35 > 0:16:39Yeah, no problem. Give us a shout back. Lovely. Cheers.
0:16:39 > 0:16:42- They're just going to try and get hold of her.- OK.
0:16:42 > 0:16:45Speak to her and then go from there, yeah? All right.
0:16:45 > 0:16:49While Mark and Kev wait to hear the status of the case,
0:16:49 > 0:16:52the pub staff get ready to open up,
0:16:52 > 0:16:57although anyone venturing out for a drink today would probably need a snorkel!
0:16:59 > 0:17:02Ten minutes later, the manager phones back
0:17:02 > 0:17:06and says a cheque was sent to the employee's solicitors in Leeds.
0:17:06 > 0:17:10Mark tries to get more information from him.
0:17:10 > 0:17:12Do you know the name of the solicitors at all?
0:17:12 > 0:17:17Yeah, if you could get the name of the solicitors and the amount that was sent.
0:17:17 > 0:17:21Then we'll go from there and see if we can give them a call.
0:17:21 > 0:17:26See, at the moment, it's still outstanding and needs to be paid. That's where we are at the moment.
0:17:26 > 0:17:28Thank you. Bye-bye.
0:17:28 > 0:17:31He said, "Look, 100%, it's definitely been sent."
0:17:34 > 0:17:37He's sent it to them. Solicitors, they don't...
0:17:37 > 0:17:40- How can you be unsure who it's gone to?- Eh?
0:17:40 > 0:17:44- How can you be unsure...? - He has to speak to the other guy.
0:17:44 > 0:17:47The owner. He's the manager. He has to speak to the owner.
0:17:47 > 0:17:51I don't think we'll get any money out of 'em, without a big...
0:17:51 > 0:17:53But you never know.
0:17:53 > 0:17:57Mark may have spoken too soon.
0:17:57 > 0:18:00Half an hour later, the manager turns up at the pub
0:18:00 > 0:18:04and asks Mark the total amount owed and how it needs to be paid.
0:18:04 > 0:18:072125.60.
0:18:07 > 0:18:08Debit card, credit card.
0:18:08 > 0:18:13Paying by debit card incurs a £5 additional cost,
0:18:13 > 0:18:17so the manager decides to pay the full amount with cash.
0:18:17 > 0:18:21The former employee will get her money after all.
0:18:21 > 0:18:26Mark has a theory about why the situation changed so quickly.
0:18:26 > 0:18:30High Court enforcement can be bad for business.
0:18:30 > 0:18:36They were cooking the food up, so obviously expecting people to start coming in around lunchtime now.
0:18:36 > 0:18:40It would have caused him a lot more aggro than the £2,000 was worth.
0:18:40 > 0:18:44So probably best for him just to pay.
0:18:44 > 0:18:46Yeah. So it's a good result for us.
0:18:46 > 0:18:50Mark and Kev got to the van with the owed money just in time.
0:18:50 > 0:18:55The monsoon has now reached biblical proportions.
0:18:55 > 0:19:01Mark has learnt from personal experience to be careful when he has a wad of cash to look after.
0:19:01 > 0:19:05I went in the caff with Tony one morning.
0:19:05 > 0:19:08And I put the folder on the table, yeah?
0:19:08 > 0:19:12We was having something to eat. We had about four grand in it. And he put it on the chair.
0:19:12 > 0:19:15So we left the caff, drove about four mile down the road.
0:19:15 > 0:19:19I was like, "Where's the folder?" He's like, "You had it." I went, "No, you had it."
0:19:19 > 0:19:21He's like, "I left it in the caff!"
0:19:21 > 0:19:26We went back to the caff and the bloke behind the thing went, "Oh, you left your folder here!"
0:19:26 > 0:19:28LAUGHTER
0:19:28 > 0:19:32And with that, the sheriffs return to base,
0:19:32 > 0:19:36without any cafe stops on the way!
0:19:41 > 0:19:44The sheriffs have been despatched on another job.
0:19:44 > 0:19:48Kev and Lawrence are going to an art gallery in London.
0:19:48 > 0:19:53A customer purchased what he thought was a limited edition print from Atom Rooms Ltd
0:19:53 > 0:19:59for £1,500, but then discovered it was just an artist's proof, which isn't as valuable.
0:19:59 > 0:20:03The customer asked for his money back and got nowhere,
0:20:03 > 0:20:06so he went to the High Court and got a writ for the cash.
0:20:06 > 0:20:11But before the sheriffs can execute it, they need to get through the front door.
0:20:11 > 0:20:14Quite a lot of the time, the galleries are locked.
0:20:14 > 0:20:18They're reluctant to let people in if they don't know who they are,
0:20:18 > 0:20:20if they don't think they're a genuine customer.
0:20:20 > 0:20:23Erm, and two of us rocking up
0:20:23 > 0:20:26doesn't really look like we're customers.
0:20:26 > 0:20:31So almost better to just go one at... One of us go up and just get in first.
0:20:31 > 0:20:36Especially, when one of us is bald and ugly and the other one's got a briefcase under his arm!
0:20:36 > 0:20:38HE LAUGHS
0:20:38 > 0:20:42The sheriffs have arrived at the gallery. Lawrence hangs back,
0:20:42 > 0:20:45while Kev charms his way into the premises.
0:20:45 > 0:20:49..Just to see if he can get in. Let him get in. He's in!
0:20:49 > 0:20:52Hello, sir. I'm an enforcement officer.
0:20:52 > 0:20:55- Oh.- Here today to execute a High Court writ.
0:20:55 > 0:20:58- Are you Mark Feathers? - No, he's not here.
0:20:58 > 0:21:02- You're not? He's not here? Are you able to get him on the phone?- Not at the moment.
0:21:02 > 0:21:07- Can you come back later? - No, we can't, sir. We're here to execute a High Court writ.
0:21:07 > 0:21:11We're here to seize goods, so you need to get Mr Feathers on the phone.
0:21:11 > 0:21:14We're quite happy to wait while you do that,
0:21:14 > 0:21:18but we need you to get Mr Feathers on the phone, cos he's the one who needs to deal with this.
0:21:18 > 0:21:21He must be contactable. Is he on the phone?
0:21:21 > 0:21:24Yeah. Can you exit and then I'll see?
0:21:24 > 0:21:27No. We don't go out again, sir.
0:21:27 > 0:21:30We're here to execute this writ.
0:21:30 > 0:21:33So you just need to get Mr Feathers on the phone.
0:21:35 > 0:21:41In the past, the sheriffs have seized Formula 1 cars, aeroplanes and gold bullion.
0:21:41 > 0:21:44The biggest settlement they've had is £5 million.
0:21:44 > 0:21:49So £1,500 worth of paintings isn't a daunting task.
0:21:49 > 0:21:53We're here to seize goods to cover an outstanding debt.
0:21:53 > 0:21:57I can't disclose the amount or anything to you at this time.
0:21:57 > 0:22:00While they wait for the assistant to call the owner,
0:22:00 > 0:22:04Lawrence and Kev take time out to appreciate a work of art
0:22:04 > 0:22:07similar to the one at the centre of the dispute.
0:22:07 > 0:22:10When you see it full size in the flesh like that,
0:22:10 > 0:22:14- you can see it's quite a powerful piece, innit?- It is.
0:22:18 > 0:22:20How are we doing?
0:22:20 > 0:22:24- What time does he normally get in? - What time is it now?
0:22:24 > 0:22:26Quarter to three.
0:22:27 > 0:22:29About four or five?
0:22:29 > 0:22:32Lawrence decides to up the ante.
0:22:32 > 0:22:38I'm going to start taking an inventory of the stuff that we're seizing.
0:22:40 > 0:22:42And it seems to have an effect.
0:22:48 > 0:22:51That's going to be eight by 12, innit?
0:22:52 > 0:22:55But Lawrence is no art expert.
0:22:55 > 0:22:58I'm just going to take a picture of the ones I've written down so far,
0:22:58 > 0:23:03obviously, we're going to have to have photographic evidence to back these up,
0:23:03 > 0:23:07cos my descriptions aren't going to be
0:23:07 > 0:23:09necessarily accurately descriptive.
0:23:10 > 0:23:13- What is the whole procedure then? - Procedure?
0:23:13 > 0:23:18He's got debt outstanding and it needs to be settled
0:23:18 > 0:23:20to us here and now.
0:23:20 > 0:23:22And then we go.
0:23:23 > 0:23:28Past experience tells Lawrence that if artwork does need to be removed,
0:23:28 > 0:23:32it's wise to take it as soon as possible.
0:23:32 > 0:23:35We would have to remove stuff from here today,
0:23:35 > 0:23:38because it's movable.
0:23:38 > 0:23:41This is small, easily transportable
0:23:41 > 0:23:46and, basically, I believe the goods would be in jeopardy if we didn't take them from here today.
0:23:46 > 0:23:49In other words, we come back and the paintings will be gone.
0:23:49 > 0:23:55Lawrence looks for documents which provide proof of ownership for the artwork on display.
0:23:55 > 0:23:59He can only remove paintings which belong, without doubt,
0:23:59 > 0:24:02to Mark Feathers - the person named in the writ.
0:24:02 > 0:24:04That's got to be his.
0:24:12 > 0:24:15These have got to be his prints, Lawrence, haven't they?
0:24:15 > 0:24:17- What's that?- Well, prints in a tube with his name on.
0:24:19 > 0:24:21You'd guess so, wouldn't you?
0:24:21 > 0:24:26The High Court writ Lawrence is executing just names the individual, Mark Feathers,
0:24:26 > 0:24:31not the company, and a name on a package isn't definitive proof of ownership.
0:24:31 > 0:24:36And Lawrence's analysis of the ownership documents has revealed another problem.
0:24:36 > 0:24:40Everything's coming in in the name of Atom Rooms Ltd.
0:24:40 > 0:24:44Not Mark Feathers trading as Atom Rooms.
0:24:44 > 0:24:47Erm, so I think...
0:24:48 > 0:24:50Erm, potentially...
0:24:50 > 0:24:53Atom Rooms Ltd owns what's here.
0:24:53 > 0:24:57Everything seems to be in the name of Atom Rooms Ltd, not in Mark Feathers' own name,
0:24:57 > 0:25:00so I'm just going to leave seizure paperwork.
0:25:00 > 0:25:06I don't think it's worth waiting round, cos I don't believe he's going to turn up.
0:25:06 > 0:25:10Lawrence will seize the paintings which don't have documentation,
0:25:10 > 0:25:15but he won't physically remove them until he can be certain they're owned by Mark Feathers.
0:25:15 > 0:25:19Mr Feathers now has five days to prove they aren't his.
0:25:20 > 0:25:22I'll leave you this paperwork to pass on to him.
0:25:22 > 0:25:26OK, this is a notice of seizure, which tells him how much is owed.
0:25:26 > 0:25:28I'll put it in an envelope in a second, OK?
0:25:28 > 0:25:31- If he doesn't own the stuff... - Yeah.
0:25:31 > 0:25:37- If it's owned by Atom Rooms Ltd, he'll have to provide paperwork to that effect.- Yeah.
0:25:37 > 0:25:39For everything that's in here.
0:25:39 > 0:25:43- Erm...- Paperwork that it's owned by Atom Rooms?
0:25:43 > 0:25:48Or by third parties. Third parties will have to claim their own goods.
0:25:48 > 0:25:51I'm just going to take pictures of, er...
0:25:52 > 0:25:55..most of the rest of the bits of artwork now,
0:25:55 > 0:26:00so that nothing disappears. If he does dispose of any of it, it's actually a criminal offence.
0:26:00 > 0:26:04I'd like to point that out to him as well, seeing as how he's not bothering to, er...
0:26:04 > 0:26:07..return your calls.
0:26:09 > 0:26:12It might also be worth pointing out to him
0:26:12 > 0:26:16that we can come back and inspect that the stuff is here at any time,
0:26:16 > 0:26:19and if necessary force entry, OK?
0:26:19 > 0:26:20Cheers.
0:26:23 > 0:26:27The Mark Feathers' case is proving far from straight forward.
0:26:28 > 0:26:31Another case, potentially, where the client sued the wrong entity.
0:26:31 > 0:26:34All the paperwork there, everything,
0:26:34 > 0:26:37seems to be in the name of Atom Rooms Ltd.
0:26:37 > 0:26:40I don't believe Mark Feathers trades as Atom Rooms.
0:26:40 > 0:26:44He's, I would guess, the person who's dealing with it most of the time in there.
0:26:44 > 0:26:47But I don't think it's him trading as. It's a limited company.
0:26:47 > 0:26:53So we wouldn't be able to remove any limited company assets to cover a debt in his name personally,
0:26:53 > 0:26:58which is why I haven't wasted too much time. I've done a seizure of everything in there.
0:26:58 > 0:27:01He's now got five days to provide proof of who owns it,
0:27:01 > 0:27:07be that the limited company or the artist, if they still own any of the pictures in there.
0:27:07 > 0:27:09But I don't believe he's going to turn up today.
0:27:09 > 0:27:13So I think it would be a waste of time to sit around and wait for him.
0:27:15 > 0:27:19If the sheriffs don't succeed in getting the customer the cash he's owed,
0:27:19 > 0:27:23they'll only charge him a £60 admin fee for their efforts.
0:27:23 > 0:27:28This case provides a clear lesson for anyone thinking of trying to get their money back
0:27:28 > 0:27:31by going to the High Court.
0:27:31 > 0:27:36We're trying to drum it into claimants, be careful that you get the correct entity on the writ.
0:27:36 > 0:27:40You actually sue the correct person or the correct company.
0:27:40 > 0:27:43And sometimes it just needs a little bit of digging
0:27:43 > 0:27:46to actually find out who you have been dealing with.
0:27:47 > 0:27:49The customer may need to go back to the High Court
0:27:49 > 0:27:53and apply for the company name to be included on the writ.
0:27:53 > 0:27:58If he is successful, Lawrence and Kev will be back to get his money.
0:28:07 > 0:28:11Lawrence and Kev work for this High Court enforcement office.
0:28:11 > 0:28:15If it's a commercial property, then we can force entry to levy, if necessary.
0:28:15 > 0:28:19Enforcement officers have been known as sheriffs for centuries.
0:28:20 > 0:28:23Their job dates back to Saxon times.
0:28:25 > 0:28:29We have a live writ and we are here today to seize goods to clear this debt.
0:28:29 > 0:28:32This company has 40 full-time sheriffs
0:28:32 > 0:28:36and pursues over 1,000 cases a month.
0:28:36 > 0:28:41Advance planning is a key factor and Lawrence is already liaising with the police
0:28:41 > 0:28:45about an upcoming late-night visit to a nightclub in Dover.
0:28:46 > 0:28:49The police want the sheriffs to go during the day, when it will be quieter,
0:28:49 > 0:28:52but Lawrence has different ideas.
0:28:52 > 0:28:56They're suggesting that we go out of hours. Well, that's no good.
0:28:56 > 0:29:01We need to verify that our defendant has goods within those premises,
0:29:01 > 0:29:04or we can't force an entry. Well, we can.
0:29:04 > 0:29:09But if we find that they don't have goods in there, then we can be found guilty of trespass,
0:29:09 > 0:29:12which is, obviously, not something we want to do.
0:29:12 > 0:29:16So we need to go there first to seize goods and ascertain who those goods belong to.
0:29:16 > 0:29:19High Court enforcement officers can list
0:29:19 > 0:29:23or seize potential goods for removal at a later date.
0:29:23 > 0:29:28In most cases, this proves an effective way of getting debtors to pay up,
0:29:28 > 0:29:32and moments ago, Lawrence closed just such a case.
0:29:32 > 0:29:36A debtor just arrived downstairs wanting to pay.
0:29:36 > 0:29:40So I went down there with a PDQ machine, expecting it to be a card payment.
0:29:40 > 0:29:43They offered to pay by cheque, which we didn't have.
0:29:43 > 0:29:48We don't take cheques. So he just opened his bag and got out £1,300 in cash.
0:29:49 > 0:29:54So, yeah, that's another case cleared up. He's cleared his case in full.
0:29:56 > 0:30:01Will Lawrence have similar luck at the nightclub - with or without the police?
0:30:03 > 0:30:08It's 9.15pm and he and Kev are on their way to Dover.
0:30:08 > 0:30:11We're going to a club called Club Karma.
0:30:11 > 0:30:12Erm...
0:30:12 > 0:30:17The, er, defendant is Karma Leisure Ltd, trading as Club Karma.
0:30:17 > 0:30:20And I believe the money's owed to a private individual,
0:30:20 > 0:30:22who actually arranged their licence for them
0:30:22 > 0:30:26when they opened the club and he's never been paid for it.
0:30:26 > 0:30:32At the moment, we're looking at a debt of just under £2,300.
0:30:32 > 0:30:37It's not ideal to be on the hunt for owed money late at night
0:30:37 > 0:30:40in an establishment with alcohol present.
0:30:40 > 0:30:43Lawrence has reached a compromise with the local constabulary.
0:30:43 > 0:30:48They're reluctant to attend with us when we actually get there,
0:30:48 > 0:30:52but they are on alert, so if we do encounter any trouble,
0:30:52 > 0:30:54they will have patrols in the area.
0:30:54 > 0:30:59So we'll just be able to call 999 and we'll have a fairly rapid response to that
0:30:59 > 0:31:01should we need it.
0:31:01 > 0:31:05The sheriffs have arrived at the club.
0:31:05 > 0:31:08It's 30 minutes to opening time.
0:31:09 > 0:31:12- Hello. - Hello there. I'll show you some ID.
0:31:12 > 0:31:16I'm an enforcement officer here to execute a High Court writ.
0:31:16 > 0:31:17Right.
0:31:17 > 0:31:22Their first task is to find the owner and enforce the writ for the owed money.
0:31:22 > 0:31:24Hello, sir.
0:31:24 > 0:31:26- I'll show you some ID.- Yep.
0:31:26 > 0:31:29- We're enforcement officers.- Come.
0:31:30 > 0:31:33- Here to execute a High Court writ. - Yeah.
0:31:33 > 0:31:38- Erm, against Karma Leisure Ltd, trading as Club Karma.- Yeah.
0:31:38 > 0:31:43The amount outstanding is £2,257 and 18 pence.
0:31:43 > 0:31:47Unfortunately, sir, we are here to seize goods,
0:31:47 > 0:31:50erm, to clear this debt.
0:31:50 > 0:31:54- How much was it?- £2,257.18.
0:31:54 > 0:31:58- Have you got a bank account? - We've got a machine you can do a debit card payment on to.
0:31:58 > 0:32:01- Yeah, someone can do it over the phone then?- Not a pin.
0:32:01 > 0:32:03- If you've got a card... - No, not me, but someone else.
0:32:03 > 0:32:07- No, it's chip and pin. They'd need to come here.- Will they?
0:32:09 > 0:32:12Er... See, they're in London.
0:32:12 > 0:32:15The nightclub manager calls his father in London,
0:32:15 > 0:32:21who owns the business and has the company credit card. He asks to speak to Lawrence.
0:32:21 > 0:32:22Hello.
0:32:24 > 0:32:26Right. This needs to be paid, sir.
0:32:27 > 0:32:30This needs to be paid.
0:32:30 > 0:32:33Whether you've appealed or not, sir, we have a live writ,
0:32:33 > 0:32:38which we're here with tonight to enforce, so this needs to be paid.
0:32:39 > 0:32:44You can't... Well, I'll carry on with my seizure of goods then, sir.
0:32:44 > 0:32:46- OK?- Let me speak to him.
0:32:46 > 0:32:53The owner told Lawrence nothing in the club belongs to the debtor company, Karma Leisure,
0:32:53 > 0:32:56so there's no point removing anything.
0:32:56 > 0:32:59But unless Lawrence sees paperwork proving that,
0:32:59 > 0:33:01he'll still seize goods to pay the debt.
0:33:01 > 0:33:07I've got a couple of these papers. I can show you the lease papers.
0:33:07 > 0:33:10- The lease papers for what, sir? - Everything, basically.
0:33:11 > 0:33:14So you've got lease papers for everything here?
0:33:14 > 0:33:18Pretty much. Well, all the equipment, fridges, everything of value, yeah.
0:33:18 > 0:33:22Well, you will need to show us that, yeah.
0:33:22 > 0:33:24- All right. Hold... - The alcohol as well, is it?
0:33:24 > 0:33:28Hold on. Is there anything we can pay now to stop it?
0:33:28 > 0:33:32- Yeah, £2,257...- I could give you half or something.- No.
0:33:32 > 0:33:34We have to take full payment.
0:33:34 > 0:33:39Not being funny, that's not a massive amount of money in this day and age.
0:33:39 > 0:33:44The owner asks to speak to the High Court enforcement officer again.
0:33:44 > 0:33:47Lawrence couldn't be clearer in explaining what he's here to do.
0:33:47 > 0:33:51We can seize, and we will seize, all assets within the premises
0:33:51 > 0:33:55until such time as we have proof that they don't belong to Karma Leisure.
0:33:55 > 0:33:59The only way to prevent further action is to pay in full.
0:33:59 > 0:34:02No, it needs to be paid tonight, sir, now.
0:34:02 > 0:34:04I'll hand you back to your son.
0:34:04 > 0:34:06Hello.
0:34:06 > 0:34:10Well, they're not listening, so there's not really anything I can do.
0:34:10 > 0:34:15- OK, can you wait here then, till he comes here?- For how long?
0:34:15 > 0:34:17How long will you be?
0:34:17 > 0:34:19Two hours. He's coming from London.
0:34:19 > 0:34:24It's £181.50 plus VAT per hour waiting time.
0:34:24 > 0:34:27- It's 180 quid plus VAT.- Per hour.
0:34:27 > 0:34:30So that will be 360 quid plus VAT.
0:34:30 > 0:34:36The mention of overtime costs and the fact the club is due to open in 15 minutes,
0:34:36 > 0:34:38has focused the owner's attention.
0:34:38 > 0:34:42The sheriffs seizing property like alcohol, chairs and tables
0:34:42 > 0:34:45could affect custom.
0:34:45 > 0:34:48Can 1,000 be paid now, or...?
0:34:48 > 0:34:51But how is the 1,000 going to be paid?
0:34:51 > 0:34:56- I've got my card. You could transfer it over. I'll pay it now. - Well, you can pay the 2,257 then.
0:34:56 > 0:34:59No, it needs to be full, so...
0:34:59 > 0:35:01They're saying it has to be full.
0:35:01 > 0:35:07Because the owner isn't willing to pay the full amount, Lawrence takes it to the next level.
0:35:07 > 0:35:11- I'm going to start doing an inventory now. I'm getting...- Can I just wait?
0:35:11 > 0:35:15We're not getting anywhere. We've been having this conversation now for 20 minutes.
0:35:17 > 0:35:20No! I do, I do, but not everything!
0:35:20 > 0:35:24What about couches? What about all the furniture?
0:35:26 > 0:35:30Yes, but everything else. Everything else, like the CCT...
0:35:30 > 0:35:34- What about everything else? - CCTV, lighting, sound system...
0:35:34 > 0:35:38- We're about to open as well. - Wet stock.- Right now, we're about to open.
0:35:38 > 0:35:41We're about to open now!
0:35:41 > 0:35:44We're about to open now, all right? Right now.
0:35:44 > 0:35:46It's quarter past.
0:35:46 > 0:35:52OK, listen, we can't talk... We need to sort it out right now, basically.
0:35:52 > 0:35:54Everyone's here as well, you know.
0:35:54 > 0:35:57It's now five minutes to opening time.
0:35:57 > 0:36:02The owner wants to ask Lawrence why he wasn't given advance warning about the sheriff's visit.
0:36:02 > 0:36:05No, it doesn't work like that, sir.
0:36:05 > 0:36:08We don't notify people we're arriving,
0:36:08 > 0:36:12because otherwise the club might well have been shut when we got here.
0:36:12 > 0:36:15We've come when... We've come...
0:36:15 > 0:36:18We've come at this time of night because the club is open.
0:36:18 > 0:36:21If you can be here in an hour, you can be here in an hour, sir,
0:36:21 > 0:36:26but we will be charging £181.50 plus VAT on top for waiting time.
0:36:26 > 0:36:31Right, sir. You need to... You need to come here and pay us in full
0:36:31 > 0:36:37and pay whatever waiting time has clocked up by the time you get here. That's all I can say.
0:36:37 > 0:36:41Lawrence's tactic of raising the stakes has worked.
0:36:41 > 0:36:42Hello.
0:36:42 > 0:36:47The owner says he'll put cash into his son's account so he can pay by card.
0:36:47 > 0:36:50He said he's going to put it in now, so...
0:36:51 > 0:36:54The thing is, I'm not... Hello.
0:36:54 > 0:36:56It won't go now, no, the card?
0:36:56 > 0:37:01No, he's... No, don't... Make sure he's put it in there.
0:37:01 > 0:37:05What you don't want is, to put it in there, have it declined and then you try again,
0:37:05 > 0:37:09and then the card company will tell you to go away.
0:37:09 > 0:37:12You need to wait till you've verified with your dad
0:37:12 > 0:37:15that he's put the money in and then we'll do the payment.
0:37:15 > 0:37:22The owner's son goes to open the club and organise the transfer of funds into his account.
0:37:22 > 0:37:27Lawrence is starting to think he may get the unpaid licensing consultant's money after all.
0:37:27 > 0:37:30- It looks like it, yeah.- Don't say that yet.- Eventually. No.
0:37:30 > 0:37:35- Don't say that yet.- No, it looks like it. Nothing's in the bag yet. - I wouldn't hold your breath.
0:37:35 > 0:37:38The nightclub has just opened,
0:37:38 > 0:37:42but the music on offer isn't to Lawrence's taste.
0:37:42 > 0:37:45I don't like any of this modern music.
0:37:45 > 0:37:49- Once it gets past the '80s, I don't want to know.- "Can't understand what they're saying!"
0:37:49 > 0:37:52- Yeah, a bit of Midge Ure, Ultravox. - What?
0:37:52 > 0:37:54Yeah. "Oh, Vienna."
0:37:54 > 0:37:56No?
0:37:56 > 0:37:59No idea. No idea, mate.
0:37:59 > 0:38:01- No!- I don't know what you're talking about.
0:38:01 > 0:38:04- You don't know who Midge Ure is? - No.
0:38:04 > 0:38:09Kev's music history lesson will have to continue some other time.
0:38:09 > 0:38:13The owner's son has returned and he has news.
0:38:13 > 0:38:16- Has he done it? - Yeah. It's all done.
0:38:16 > 0:38:18If you want to stick your card in there.
0:38:20 > 0:38:22And put your pin in.
0:38:27 > 0:38:30There's your receipt. OK? That's it.
0:38:30 > 0:38:33- And we're all done.- All right.
0:38:33 > 0:38:36The nightclub owners decided not to respond
0:38:36 > 0:38:39to the County Court judgment when they opened the letter.
0:38:39 > 0:38:42They didn't take it seriously as they were under the impression
0:38:42 > 0:38:46they'd paid the licensing consultant what he was owed.
0:38:46 > 0:38:48To be honest, he just thought it was a load of nonsense.
0:38:48 > 0:38:52He didn't think he would take it that far if he's been paid.
0:38:52 > 0:38:55He thought he was having it on, having a go, so...
0:38:55 > 0:38:58- Right.- But obviously... Yeah.
0:38:58 > 0:39:01But obviously not.
0:39:01 > 0:39:04It's been a long night and a tough negotiation,
0:39:04 > 0:39:08but, thankfully, there was no need to call the police.
0:39:08 > 0:39:12They're always a battle. It's very rare you don't get a battle.
0:39:12 > 0:39:17But I was just pleased that, you know, we weren't overrun by drunken revellers
0:39:17 > 0:39:20and there was just a general nuisance everywhere, but there wasn't.
0:39:20 > 0:39:25It took us straight into his office out the back and it was all dealt with quietly and amicably.
0:39:25 > 0:39:27Couldn't have asked for more, really.
0:39:27 > 0:39:31Lawrence always enjoys getting money back for his clients.
0:39:31 > 0:39:35What I find satisfying is no two days are the same.
0:39:35 > 0:39:38You never know what you're going to experience.
0:39:38 > 0:39:42And it is satisfying collecting money, at the end of the day,
0:39:42 > 0:39:45from somebody who didn't want to pay.
0:39:45 > 0:39:49Because everybody should pay their debts, in my opinion.
0:39:49 > 0:39:54I pay my way through life and I don't see why anybody else should be any different.
0:39:54 > 0:39:59And it does stop businesses going under.
0:39:59 > 0:40:03It stops people losing their homes, if we're out there collecting money for them.
0:40:05 > 0:40:09And it won't be long before Lawrence and Kev are back on the road again.
0:40:17 > 0:40:21It's now three months since Lawrence and Kev went to the art gallery in London.
0:40:21 > 0:40:27Soon after their visit, the owner made a part-payment to his aggrieved customer.
0:40:27 > 0:40:30But the customer wants all his money back,
0:40:30 > 0:40:33so soon the sheriffs will return.
0:40:33 > 0:40:36And this time, they WILL remove paintings.
0:40:39 > 0:40:44Mark and Kev, braving tropical conditions to get the pub's ex-employee
0:40:44 > 0:40:49the £2,000 unfair dismissal money, was clearly time well spent.
0:40:49 > 0:40:52At home in Brazil, she now has her cash
0:40:52 > 0:40:56and she's delighted she enlisted the help of the sheriffs.
0:40:57 > 0:41:01But in Bournemouth, despite Lawrence and Kev's best efforts,
0:41:01 > 0:41:06David Hart still hasn't got his buggy money back from Mr Humphreys.
0:41:06 > 0:41:09Would I do it again?
0:41:09 > 0:41:13Trust somebody? Yeah. I would. I do trust people.
0:41:13 > 0:41:17He may have had a bad experience on his first buggy venture,
0:41:17 > 0:41:20but David isn't giving up on his dream.
0:41:20 > 0:41:23My daughter said, "Are we going to get another one?"
0:41:23 > 0:41:24Hopefully.
0:41:24 > 0:41:27Hopefully. We'll wait and see. We'll wait and see.
0:41:27 > 0:41:30And if the sheriffs get their way,
0:41:30 > 0:41:34David's dream will be realised sooner rather than later.
0:41:41 > 0:41:45Robert Baker was made redundant after he tried to return to work
0:41:45 > 0:41:48following a kidney transplant. He won an employment tribunal,
0:41:48 > 0:41:51but his ex-boss hasn't paid a penny.
0:41:51 > 0:41:54Can the sheriffs put that right?
0:41:54 > 0:41:58The total outstanding - £8,621.20.
0:42:00 > 0:42:05And they might be worth £31.4 billion in revenue,
0:42:05 > 0:42:08but no company is too big for the sheriffs to take on,
0:42:08 > 0:42:11on behalf of an unhappy customer.
0:42:11 > 0:42:15It's High Court enforcement. We've been issued a writ for Barclays Wealth.
0:42:17 > 0:42:22And office manager Joan Wales won her compensation claim for unfair dismissal
0:42:22 > 0:42:24but never got her cash.
0:42:24 > 0:42:27The sheriffs go to the home of her former boss.
0:42:27 > 0:42:30If you want to call the police, call the police.
0:42:30 > 0:42:35They want to take his car to pay the debt, but he's got different ideas.
0:42:35 > 0:42:39You'll be obstructing a court officer from doing their job, which you can get arrested for.
0:42:39 > 0:42:41Try it. Go for your life.
0:43:02 > 0:43:06Subtitles by Red Bee Media Ltd