Afternoon Tea Young Apprentice


Afternoon Tea

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Transcript


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It's an opportunity like no other.

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I don't like teacher's pets and I don't like school bullies.

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What I like is young people that have the potential

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to succeed in business.

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From all over the country,

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Britain's youngest aspiring entrepreneurs have come to London.

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Has everybody signed onto the fact that this task was about making money?

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-You're acting like an idiot! You kept shouting over him.

-Guys, let it go!

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-Let it go!

-Stop shouting, Amy.

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Aged 16 and 17, all have a burning passion for business.

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-Are you going to listen to me?

-We're not doing this now.

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Don't dodge the question. Did you lose control of the task?

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-Listen for a second.

-We did listen!

-You're not listening again!

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They'll battle it out for a prize worth £25,000 -

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the ultimate kick-start to a career in business.

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Oh, I'm sweating like a pig at the butcher's!

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But to succeed, they'll have to impress the boss - Lord Sugar.

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You tried to be too clever, and I'm afraid that it's backfired.

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In charge of a vast business empire,

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Lord Sugar started his career while still at school.

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Now he's on the hunt for his next Young Apprentice.

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Bottom line is, you totally went off the rails here.

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To win, they have to work as a team...

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-No, no, no.

-It's poor management.

-It was bad management.

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..but shine as individuals...

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650, cash in hand now.

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SHE SHRIEKS

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..because, in the end, there can only be one Young Apprentice.

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With regret, you're fired.

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You're fired.

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You're fired.

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Previously on Young Apprentice...

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Your task today is to go out

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and procure items that are going to be used in an opera.

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Eight hours to find ten props on a list from a London opera house.

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Can-del-a-brum.

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I reckon that's a drum.

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Steven's team started pitch perfect.

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-£6. Come on. Thank you.

-Thank you.

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Andrew's failed to take direction.

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-You've only found one job so far.

-Yeah, and what have you found?

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-I've got a number here and I've already called him.

-I have an address.

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You're so immature sometimes.

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In the boardroom, it was Andrew's team that hit the high note...

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We've won.

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..while David sang for his survival.

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Every single week, I come back and I fight, and I fight harder.

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But for Amy, it was curtains.

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Amy, you're fired.

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Now just ten remain in the battle to become the Young Apprentice.

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6am.

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PHONE RINGS

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-Hello.

-'This is Lord Sugar's office.

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'He would like you to meet him at the Cutty Sark.

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-'The cars will be leaving in 15 minutes.'

-OK, thank you.

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Cutty Sark?

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-Cutty Sark? Are you sure you're pronouncing it right?

-Yeah!

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-Cutty Sark?

-Cutty Sark?

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What do you think it means?

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Three tasks completed, and for private tutor David,

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three times on the losing side.

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I've had a 100% track record of being in the boardroom, so...

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I would like to break that mould and this time actually go on a treat.

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This will be my fourth week, and I've won every week so far.

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-I just don't want to lose.

-Yeah.

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-We just need to work together as a team.

-Yes.

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-Teamwork will make us win.

-Yeah.

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The Cutty Sark, a major tourist attraction.

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Based in Greenwich,

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it's one of the fastest sail-powered trading ships ever built.

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-Good morning.

-ALL: Good morning, Lord Sugar.

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Well, we're standing under the famous Cutty Sark.

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This ship was constructed in the 19th century

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to race tea from China to London in record time.

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Now, this place has just had a £50 million revamp,

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and what I want you to do

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is to revamp the very traditional British afternoon tea.

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Your task is to create a themed afternoon tea experience

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and sell it to customers at one of Britain's greatest stately homes.

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The rules are very simple.

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The team that makes the most profit will win,

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and in the losing team, regretfully, one of you will be fired.

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David, you're going to be project manager of Team Platinum,

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and, Alice, you're going to be project manager of Team Odyssey.

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-OK, everything clear?

-ALL: Yes, Lord Sugar.

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Well, good luck, and off you go.

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Afternoon tea.

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Pouring back into fashion across the country, cakes, sandwiches

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and a cuppa can be a nice little earner.

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But before they can cut themselves a slice of this market,

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both teams need a teatime theme.

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OK, then, team, I'm going to kick this off with themes.

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Down in the hold with her team, project manager Alice.

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Looking at where we're doing it,

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I think we should stick with British, and, like, target the tourists.

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People are in Britain for our heritage, and our history,

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and 1940s, so I think if we go for a vintage tea party...

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I don't know. Vintage sort of seems cool to me, but I'm 17.

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In a stately home, the people that go there, 70% of them are over 35.

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-Is vintage cool to them?

-Do you think people over 35 don't like vintage?

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-I don't know, cos it's sort of their day, so...

-Not over 35, it's not!

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So, does anyone have any names that are bursting into their head?

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Well, what's something that's famous for being British?

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Tea with Elizabeth.

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Tea with Lizzie! Who was...?

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1940, was the Queen the Queen in 1940?

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Up on deck, taking charge, team captain David.

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We should give them a twist

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and something that could possibly excite them.

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At first, in my mind,

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-I had the Mad Hatter's tea party idea.

-I quite like the idea of the Mad Hatter.

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So are we going to go for a high-end product, or cheap and fun?

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I think quality is a key issue, but we need to keep the cost down,

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cos it is a task that you win on profit.

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Why don't we go to the cash and carry for the tea

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-and just the supermarket for the sandwich fillings?

-Yeah.

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The afternoon tea theme seems to be centred around buying

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quite cheap ingredients for the cake, very cheap tea.

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People want quality when they go to these stately homes, they want

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an experience, and I hope the food they're going to buy and make

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will live up to that experience.

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With a theme based on the 1940s, next for Alice, plan the research.

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All right, so what are the main points you want us to ask?

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You want to know what people think is inherently British.

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Do you mean food or landmarks or what?

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Drinks, food, things like that.

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I really can trust you guys. You've got your heads switched on.

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Would you like us to find out what our market will be?

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Yeah, and pricing. I think we can go high-end.

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As regards to working as a team, I know I don't need to say it,

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but I want to say, if we work together, we will nail this.

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'I think I definitely can take hold of strong personalities.'

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There have been a few spats the last couple of weeks,

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but everyone's really keen to get on and just crack on with this task.

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10am.

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Both teams split up - one half to taste some teas,

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the rest to test the market.

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Do you mind if I ask you a few quick questions?

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What I was thinking is, you know bright-coloured food and stuff,

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is that the kind of thing you would stay clear of

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or you would like to eat?

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-Oh, yes, I would like that.

-You like bright-coloured food. Is that fine, not a problem?

-No problem.

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OK. Cool. Great.

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Researching Alice's 1940s theme, Maria, Andrew and Navdeep.

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What shall we try to achieve from this market research?

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I think generally we know what to do,

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but I don't know if Alice really led us in that direction.

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She told us that she wanted...

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What questions did she tell us to ask?

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-I think we know how to ask questions.

-Yeah.

-We're not four.

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Hi, guys, can I borrow your time for a second?

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What would you say is iconically British?

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The red phone box, the red post-box.

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Right. So red's quite British. That's lovely.

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-How much would you expect to pay?

-I wouldn't know.

-You wouldn't know.

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-And what sandwich fillings would you be expecting?

-I wouldn't be expecting anything.

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If you were going for a high-class afternoon tea,

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-what would you be expecting to pay?

-£25 each.

-£25, nice one.

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-How much would you expect to pay for a high-class afternoon tea?

-I'd expect to pay £30.

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-What would you expect the price to be?

-£5 maximum.

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Price-wise, what are you thinking?

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I've got a lot of tens and one 25 and one 30.

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-Depends on what people are there.

-It also depends on what we're actually serving.

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I think the market research was a bit of a disorganised confusion.

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We didn't really have clear direction.

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Well done.

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For Patrick and Alice, something more civilised...

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-We're here for afternoon tea.

-May I show you to your table?

-Of course.

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..the way it's done at London's top tables.

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You get a range of teas, finger sandwiches,

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and then French pastries and specialist mini cakes.

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We start our afternoon tea with a lemon elderflower posset

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-with fresh strawberries.

-Oh!

-Thank you.

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All done? Perfect, perfect!

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I think this is the nicest thing I've ever tasted.

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Look at this asparagus as well.

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-That's quite nice, actually, with the brioche.

-Isn't it? Mmm!

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I genuinely think this is really important cos this is what we want to try and aim for.

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Mmm.

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Alice has come here to see what an English afternoon tea is all about.

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I think she's slightly got carried away.

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Alice and Patrick are talking about quality,

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but the 1940s theme, that clashes with high-end.

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I don't know where they're pitching this extravaganza.

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Shall we phone Alice, let her know all the stuff we found out?

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Over here you can see there is a little bit more attached to it. MOBILE RINGS

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Sorry, that's our...

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-Sorry.

-Sorry about this.

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-Just cancel it.

-It's stopped.

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-They're not picking up.

-Try again. Try again, try again.

-Try again.

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-Sorry about that.

-It's all right. No worries. OK.

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They didn't pick up.

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Oh, well.

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It's not like we have any deadlines to meet(!)

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Midday.

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Off to find cut-price fillings for their Mad Hatter tea,

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project manager David and Ashleigh.

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-See, I love jam and cheese sandwiches.

-Jam and cheese?!

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Jam and cheese is really nice. It's like cheese and cranberry, but jam and cheese.

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So, right, First of all, we need to go and get the cucumbers.

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I think we need to discuss the sandwiches.

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If we do salmon and cucumber, ham, jam and cheese

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and then what about chocolate spread or banana and chocolate spread?

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-Um...yeah.

-Yeah.

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Ham works out about £9.60.

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28 on cheese. 29p.

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Mixed fruit jam.

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David is quite influenced by what I say. It's good for me,

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but I think as a project manager he needs to be a bit firmer.

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-Are those the cheapest?

-Yeah, they're a pound. They're 1.30.

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At home, I don't really do much of the grocery shopping.

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Ashleigh lives by herself,

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so she has experience of knowing how much we might need.

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It's great that she's guiding me on that.

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-I'm happy, are you happy?

-Yeah.

-What else do you want to get?

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You wanted lettuce. See, I thought we'd scrap the lettuce cos...

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Ash has been driving the recipes,

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driving the decisions on what fillings and how much to buy.

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David's just sort of going along with whatever she says.

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-Right, we've not organised a price per head.

-Oh, yes.

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-Do we think 7.99 per person or do you want to go 6.99 per person?

-The...

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Because other groups round the corner, I don't want to risk them being very cheap...

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Compared to us, yeah.

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-I'd go for 6.50, which is enough profit, I think.

-Yeah.

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-£7, then, or 6.50? You make that decision.

-Yeah.

-6.50 or £7?

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-I think 6.50 is a good price.

-I think £7 cos...

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Yeah, well, that's totally understandable. If you think £7, fine.

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After a top-class tea...

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-Tell them how amazing our...

-I don't think we should tell them how amazing...

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..time to switch on the phone.

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-Hello?

-Hi.

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-Alice, we've been trying to call you.

-It's OK. We've just got it.

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'Is everyone happy?'

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-No, not really, but...

-Um...

-Not hugely.

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Sorry, guys. We didn't really have much of a choice.

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We were doing our research. It would have been rude to pick up.

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It's a minor issue that we're going to get over.

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I'm not annoyed at you for this.

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-We're just going to go on, we're moving on.

-OK, then.

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Great. See you later. Bye.

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'The fact that she didn't pick up the phone'

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after we'd done our market research, I don't know,

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she could have been busy, but it was very annoying

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because we'd been out doing that and we wanted to give her the results.

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That is lack of organisation and, to be quite frank, stupid.

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2pm.

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A Central London bakery.

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-Ooh, I quite like that green.

-That is quite a cool colour.

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Yeah, no, I like that.

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Whipping up cakes for the Mad Hatter, Steven and Lucy.

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-I just had a brainwave.

-Go on.

-Coloured scones.

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-That'd be a good idea.

-What colours are you thinking?

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-I think green or pink.

-Purple and black because...

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Oh, not black scones. No-one eats black food.

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Obviously, we've got a really fun, vibrant theme

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so we really need to reflect that in our cakes.

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I think the ideas we've come up with so far

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are really fun, vibrant, colourful.

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I think they're going to match the theme really well

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and I think people will really like them.

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Trying to match their wartime theme with peacetime luxury, Alice's team.

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-MOBILE RINGS Ooh.

-Hi, Alice.

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'Hi!'

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We're just giving you a call

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as to what quality range you want with the cakes.

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We want to have a little twist,

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something that's going to interest them and ignite their imagination.

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Do you want it to be high-end or not high-end?

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Yeah, we want it to ooze class.

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-Ooze what?

-Ooze class.

-Ooze class, OK.

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I think we want to be innovative with our cakes, OK?

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'I want to emphasise this point now,'

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we need to stay very British, but I want a little something

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that's going to be different and capture people's imagination,

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'even if it's the way we decorate it or the way we present it, OK?'

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So don't be scared just to take a leap out of the box.

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-Er...

-Yeah.

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Yeah. Cool, everyone's sorted now. Everyone gets it now, yeah?

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Yeah, it's OK. Have fun, guys and...

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-'Cool, bye!'

-Bye.

-Bye.

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After their hotel high tea,

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a luxury tea retailer for Patrick and his team leader.

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-Hello, sir, my name's Alice.

-Hello.

-Hi.

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Would you like to taste some teas?

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That would be brilliant, thank you very much.

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At a South London baker, the rest of Alice's team

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get ready to create some fancies from the '40s.

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Welcome to the kitchen.

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If we did two sets of cupcakes and then one of them,

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like, the Earl Grey thing could be just like a large cake.

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We could put either the pearls or the edible glitter on top.

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Is edible glitter something that we think is vintage, 1940s?

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-No.

-I think... We don't even know the menu.

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-I think we should give Alice a call.

-Yeah, we need to, come on.

-OK.

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-Do the teabags come in 20?

-That's right.

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OK, so it'll need to be 140, then.

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MOBILE RINGS Just tell them we'll ring them back. I'll take it next time.

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-OK.

-Sorry about that, sir.

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-'Welcome to the O2 messaging service...'

-Oh, my word.

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-We're just going to have to go ahead with it.

-You know what? We're moving on.

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You can roll it on your palette.

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Take another sip.

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-Does this look red enough to be British or...?

-It'll have to do.

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-Very interesting, thank you.

-See you soon.

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-MOBILE RINGS

-Oh.

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Hello?

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'Hi! Sorry about that.'

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OK, guys. To finalise the price of the tea...

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My instinct is going for about £12 per person and then concessions.

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-I think we should push it to around £16.

-Yeah, do you want to do £16?

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-I don't think we want to be greedy.

-Let's not be greedy here.

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Our market research said people were going to pay £25 for this.

0:19:390:19:43

Meet in the middle with 15 and we're going low with concessions.

0:19:430:19:46

-We'll go £8 concessions.

-'Why are we giving discounts?

0:19:460:19:48

'Why do we need discounts?'

0:19:480:19:50

If they're there with their families,

0:19:500:19:53

-'they'll bring their kids.'

-It's £3, at the end of the day.

-That's a lot of money!

0:19:530:19:56

£3 will make a difference in the boardroom!

0:19:560:19:58

No, that's my decision, £12 for concessions.

0:19:580:20:01

No, Alice, you're not listening.

0:20:010:20:03

Old people need to pay the same price.

0:20:030:20:06

They're the main target customer.

0:20:060:20:08

I don't know why you're disagreeing with us on that.

0:20:080:20:10

That is the price I'm going with.

0:20:100:20:12

I really do appreciate it, but it's my head on the line.

0:20:120:20:16

Well, no, it's all of our heads on the line.

0:20:160:20:18

I'll go for 16 and 13, and everyone's happy, OK?

0:20:180:20:21

-'OK, OK.'

-OK, bye, guys.

0:20:210:20:24

-Bye.

-It's too much.

0:20:240:20:27

We can change it later on in the day if it's not working.

0:20:270:20:30

I'm not sure how much Alice has listened to our market research,

0:20:300:20:34

and if there are problems with the price, it will be because of Alice.

0:20:340:20:38

-Let's get out of here. Woo!

-Ow.

0:20:380:20:41

Cakes baked, sandwich fillings sourced.

0:20:410:20:45

I'm so confident that Team Platinum is going to win tomorrow.

0:20:450:20:48

Everything we've done today is correct, everything feels good

0:20:480:20:51

and it's just a natural feeling that we're going to win.

0:20:510:20:54

Tomorrow, teatime.

0:20:540:20:55

7am.

0:20:590:21:01

Both teams head west.

0:21:050:21:08

Destination...

0:21:100:21:12

..Blenheim Palace.

0:21:130:21:15

Flip me, this is posh.

0:21:150:21:16

Built for the First Duke of Marlborough

0:21:160:21:18

and birthplace of Winston Churchill...

0:21:180:21:21

Someone lived here, could be us one day.

0:21:210:21:23

..it pulls in over 10,000 tourists a week.

0:21:230:21:26

This morning, there's time to prepare.

0:21:280:21:31

This afternoon, tea must be served.

0:21:310:21:34

For both teams, two tents apiece...

0:21:380:21:40

Jackets off, and let's get cracking.

0:21:400:21:43

..one to host their afternoon tea,

0:21:440:21:47

the other to prepare food.

0:21:470:21:49

And to help compete for trade, themed decorations

0:21:490:21:54

and colourful costumes.

0:21:540:21:56

-Oh, these are so cool!

-You can have that one.

0:21:560:21:58

To the north of the palace, the Mad Hatter's tea party.

0:21:580:22:03

To the south, Alice's wartime tea parlour.

0:22:040:22:08

-Are you all right there?

-Yeah.

0:22:080:22:10

OK, guys, so, basically, presentation is key, OK?

0:22:100:22:14

So little things, like, as soon as someone's left,

0:22:140:22:17

we clear the table and we get it re-laid out.

0:22:170:22:19

Every time you walk past a table,

0:22:190:22:20

make sure the tablecloth is tucked under.

0:22:200:22:22

My strategy today is to take charge completely.

0:22:220:22:26

Yesterday, it was very difficult to communicate.

0:22:260:22:29

There may have been some issues on the sub team,

0:22:290:22:31

but, at the end of the day, everything did get done.

0:22:310:22:34

Five minutes to go before tea must be served.

0:22:340:22:38

Have we started yet?

0:22:380:22:39

Uniforms on...

0:22:390:22:41

Oh, girls, you look fabulous!

0:22:410:22:43

..and a final polish.

0:22:430:22:45

People are going to have paid before they've even sat down to taste anything

0:22:450:22:48

so I want it to look great.

0:22:480:22:50

2pm.

0:22:550:22:56

Ready, girls?

0:22:560:22:57

For Alice and her troops, the invasion begins.

0:22:570:23:02

That is £26. Thank you very much. Have a nice day.

0:23:020:23:06

Hello, how are you doing today?

0:23:060:23:07

The teams have three hours to turn a profit.

0:23:070:23:11

-Green tea, please, because I don't take milk.

-Traditional...

0:23:110:23:14

Traditional, all right, that's fine.

0:23:140:23:16

-What tea do they want?

-They want both kinds.

0:23:190:23:21

For baking expert Andrew...

0:23:210:23:23

-Take that for them.

-Is that two people's?

-That's two people.

0:23:230:23:26

..controlling the kitchen is a piece of cake.

0:23:260:23:29

Coming up for you soon, Patrick, be ready for it.

0:23:290:23:32

That was seamless.

0:23:320:23:34

OK, so that's £64, please.

0:23:340:23:35

Everything's spotless, very neat, very tidy.

0:23:400:23:42

The service is good at the minute, so we just need to keep it up.

0:23:420:23:45

-Is anyone else waiting to order?

-No.

0:23:470:23:51

-Pretty much all the tables are full now.

-Good, good.

0:23:510:23:54

All the cakes have been made,

0:23:540:23:56

the room's full, service is in full flow.

0:23:560:23:59

Hi, hello, guys...

0:24:020:24:04

Outside the other team's tent...

0:24:040:24:06

My name's David.

0:24:060:24:07

..potential customers.

0:24:070:24:08

Inside, still mad as hatters.

0:24:080:24:11

If you just start on some sandwiches,

0:24:110:24:13

that would be helpful, cos there's a few people waiting outside.

0:24:130:24:16

You get all the knives cos there needs to be knives

0:24:160:24:19

and forks out and stuff.

0:24:190:24:20

-I've done all that.

-No, but not on all tables.

-I haven't done knives.

0:24:200:24:23

David, get people in.

0:24:230:24:25

Get someone sitting down.

0:24:250:24:27

OK.

0:24:270:24:28

Today we are having a Mad Hatter's tea afternoon.

0:24:280:24:33

We would love for you guys to come and join us

0:24:330:24:36

and have a taste of what we have to offer.

0:24:360:24:39

-We have an order.

-Is this to serve two people?

0:24:420:24:45

-No, it's one person.

-It's for one person? We've got one person...

0:24:450:24:48

No, we have two people.

0:24:480:24:49

-I'll have some green tea, thanks.

-Green tea. And for you?

0:24:490:24:52

-I'll have some berry tea, please.

-Berry tea.

0:24:520:24:54

-We haven't ordered.

-We haven't ordered yet.

0:24:540:24:56

-You haven't ordered yet?

-We haven't been asked yet.

0:24:560:24:58

Before you get orders in, you need to come and tell us each time.

0:24:580:25:02

Right, guys, listen. Green tea, berry tea, English tea. This is the orders.

0:25:020:25:07

I know, but we're trying to do this. Can someone stay and do drinks?

0:25:070:25:11

-Get the book and then write them down.

-We've got a book?

0:25:110:25:14

Erm, in the receipt book.

0:25:140:25:17

It's chaotic because we haven't had any structure.

0:25:170:25:19

What we should have done is, at the beginning,

0:25:190:25:21

before rushing into it, had five minutes

0:25:210:25:23

to decide who was doing what.

0:25:230:25:24

Talk to David and he'll sort it out...

0:25:240:25:26

David's not sorting anything out!

0:25:260:25:28

I don't even know if David knows how to get dressed today!

0:25:280:25:31

OK, Ashley, what do you want me to do?

0:25:310:25:32

-Everyone knows what they're doing.

-Nobody knows what they're doing!

0:25:320:25:36

Your teas will be with you in two minutes.

0:25:380:25:41

That's really, really nice, isn't it?

0:25:410:25:44

I should have brought my camera.

0:25:440:25:46

The rest of the customers stay hungry while the tables stay empty.

0:25:460:25:51

-Erm, Lucy, can I have...?

-No, write it down.

-Yeah, sorry.

0:25:510:25:55

You can't keep asking, David!

0:25:550:25:57

Oh, my God, this is confusing. I've just forgotten what I've taken.

0:25:570:26:01

Guys, you need to keep track of it.

0:26:010:26:03

Inside the kitchen there are four candidates,

0:26:030:26:05

all over each other, getting in each other's way.

0:26:050:26:08

Inside the tent, there's no candidates.

0:26:080:26:10

They really have to sort this out because in terms of service,

0:26:100:26:13

it's no points at the moment.

0:26:130:26:16

One hour gone, and in full swing, the 1940s tea parlour.

0:26:170:26:21

Oh, thank you.

0:26:220:26:23

Traditional English cakes with a bit of a twist,

0:26:250:26:27

because we are in the 21st century, OK?

0:26:270:26:30

But Alice's high prices are proving hard to swallow.

0:26:300:26:34

That'll be £16.

0:26:340:26:35

Is there any chance of a discount? That seems quite steep.

0:26:350:26:38

No, not at the moment.

0:26:380:26:39

-There you go, that's ten, five...

-Thank you very much.

0:26:390:26:42

That will be £32.

0:26:420:26:44

Do we get champagne for that?

0:26:440:26:46

It's going to work out a lot for the family at the moment

0:26:480:26:51

so we're going to go away, have a think about it

0:26:510:26:53

then decide if we're going to come back or not.

0:26:530:26:55

What do you think about dropping prices or...?

0:26:550:26:58

I don't think prices are putting anyone off.

0:26:580:27:01

I don't think... Well, people aren't bothered with the prices, really.

0:27:010:27:05

Are people seeing it and walking past

0:27:050:27:07

or is anyone seeing the prices and walking away?

0:27:070:27:10

A few people have, but I've been surprised

0:27:100:27:12

at how easy the prices have gone down.

0:27:120:27:13

-OK, let's keep it up.

-Well done, guys. It's going well.

-Thank you.

0:27:130:27:17

At the Mad Hatter's tea party, finally, full tables.

0:27:210:27:26

But empty plates and no service.

0:27:260:27:29

Outside, the line gets longer.

0:27:290:27:33

OK, guys, I had this idea, right,

0:27:330:27:35

that because we're limited on space inside,

0:27:350:27:38

so then we'll go chuck these on the floor

0:27:380:27:41

-and then families can sit in five, six, whatever.

-Like it.

0:27:410:27:44

For Mad Hatter David, more space for yet more customers.

0:27:440:27:46

This is for the blonde mum with the two kids at the front.

0:27:460:27:50

There's people inside who have been

0:27:500:27:52

inside from the start and we still haven't served them.

0:27:520:27:55

The problem is, you were doing inside, I was doing outside.

0:27:550:27:57

Well, it were your idea to do outside, David,

0:27:570:27:59

-so you should have made Steven aware of that!

-I didn't realise we had sections.

0:27:590:28:03

-I didn't say that, but...

-Exactly, so how am I meant to know that?

0:28:030:28:06

'David, I think, is a confused leader.'

0:28:060:28:08

I think he's nervous. I don't think people are listening to him.

0:28:080:28:11

He's a little bit like a headless chicken running around.

0:28:110:28:15

There isn't a strategy, there's no system in the kitchen,

0:28:150:28:18

it's a bit of a mess, frankly.

0:28:180:28:19

Going to start running out of plates, soon.

0:28:220:28:25

This is why this picnic idea is, yeah, initially a good idea,

0:28:250:28:28

but when we've only got facilities to serve 30, then it's not.

0:28:280:28:32

We're out of cups, we're out of cutlery.

0:28:340:28:36

You need to think about this when you're putting people outside,

0:28:360:28:39

because we've got facilities for 30 people, and that's it.

0:28:390:28:41

OK, it's fine. Erm...

0:28:410:28:43

It's not fine, because people are going without cups and plates.

0:28:430:28:46

You can't serve people in bowls.

0:28:460:28:48

-'All right?'

-'Er, yes, we need some cups.'

0:28:480:28:51

At the moment, there's no cups

0:28:510:28:52

but what I'm doing is, people are drinking out of these.

0:28:520:28:55

-Is that OK with you?

-That's fine.

-OK, thanks. Two minutes.

0:28:550:29:00

-Hi, guys, I'm so sorry for the wait.

-That's OK.

-Thank you.

-Here you go.

0:29:020:29:06

We've been waiting quite a long time now,

0:29:060:29:08

is it going to take much longer?

0:29:080:29:10

-This family's been waiting...

-MY family have been waiting for ages.

0:29:100:29:13

David, go and give them the food

0:29:130:29:15

you've been waiting for for three years, go!

0:29:150:29:17

That family has been there for over half an hour now.

0:29:170:29:19

ALL TALK AT ONCE

0:29:190:29:21

It's been half an hour and we haven't had so much as a cup of tea yet...

0:29:210:29:24

-Oh, dear.

-..so I think we'll go to the cafe round the corner.

0:29:240:29:27

Well, I'm sorry to hear that.

0:29:270:29:28

SHE SIGHS

0:29:280:29:30

One hour to go.

0:29:340:29:36

Back in the 1940s, after the early invasion,

0:29:360:29:39

no sign of a second wave.

0:29:390:29:41

-Are you OK? Can I get you anything?

-Cup of tea.

-Good, OK. Thank you.

0:29:410:29:47

-How many tables are empty?

-About half of them, I'd say.

0:29:490:29:53

Because you two are in uniform, I want you to go to the train station,

0:29:530:29:57

give out some fliers, shout at people - not shout at them -

0:29:570:30:00

but you want to advertise where we are, what we're doing.

0:30:000:30:03

-Give them to everyone that you see.

-Yeah.

0:30:030:30:05

Do you know where this train station is? It's just round there, isn't it?

0:30:060:30:10

I actually don't know.

0:30:100:30:12

-Is it busy again?

-We're half there.

0:30:150:30:18

And we've got the rest of the afternoon to come.

0:30:180:30:20

Down that way?

0:30:200:30:21

Are we allowed to walk on the grass?

0:30:230:30:25

People have had their lunch. They've gone for a nice long walk, they're going to come here

0:30:260:30:31

at the end of their walk. We've been lucky so far in the fact that the weather has stayed off.

0:30:310:30:35

Well, I don't think we need to worry about it.

0:30:350:30:38

-Maria and Nav are already out there getting customers out.

-Hmm.

0:30:380:30:42

-What way?

-Shall we run a bit?

0:30:420:30:45

-Yeah.

-Come on.

0:30:450:30:47

Is this the cup without the saucer? ALL LAUGH

0:30:510:30:55

Well, you know, it is the Mad Hatter's tea party.

0:30:550:30:57

ALL MURMUR AGREEMENT

0:30:570:30:58

45 minutes to go.

0:31:000:31:02

Thanks very much. Have a great day. Thank you. See you soon. Bye-bye.

0:31:020:31:05

At the Mad Hatter's tea party, sanity at last.

0:31:050:31:08

That's brilliant, thank you very much. Have a good day.

0:31:080:31:11

How was your tea?

0:31:120:31:13

Pleasant little interlude, and we did enjoy it. It was good value.

0:31:130:31:17

-Paying by cash or card? The exact amount?

-The exact amount.

-Cool.

0:31:170:31:20

And I also thought the scene was fun, you know,

0:31:200:31:23

-being served by a white rabbit.

-Yes.

0:31:230:31:26

Oh, I can smell...chocolate spread.

0:31:270:31:31

Another pot of tea? That's brilliant.

0:31:310:31:33

At first, things did get a bit haywire

0:31:330:31:35

because we had too many people coming in, but at the moment

0:31:350:31:38

things are very controlled, very relaxed

0:31:380:31:40

and everyone is enjoying themselves.

0:31:400:31:42

Hi, guys. Sorry for the wait. There you go.

0:31:430:31:48

30 minutes left.

0:31:490:31:51

For Navdeep and Maria, it's back to base without reinforcements...

0:31:530:31:57

to find the 1940s tea parlour deserted.

0:31:570:32:01

Time to mobilise the troops.

0:32:010:32:04

Basically, final push now, we can slash prices.

0:32:040:32:06

I want to go in for the kill now and charge £7.

0:32:060:32:09

-Right, let's not waste time - just make a decision so we can get out selling.

-I said £7.

-OK, fine.

0:32:090:32:13

-Go.

-OK, come on.

0:32:130:32:15

STIRRING MARTIAL MUSIC

0:32:150:32:17

Hello, ladies. Can I introduce you to our afternoon tea parlour?

0:32:170:32:21

And we've cut our price down to £7!

0:32:210:32:24

We're on the south side of this building.

0:32:240:32:26

It's all very healthy, very good food.

0:32:260:32:29

I'd like to invite you to our afternoon tea parlour. No? OK.

0:32:290:32:32

'It's not been as busy as we'd have hoped.'

0:32:320:32:35

We need to get the crowds over there.

0:32:350:32:36

Captured just before closing time, last-minute trade.

0:32:360:32:39

Right, we've got two customers. This is Alice, she will seat you.

0:32:390:32:42

Thank you very much.

0:32:420:32:44

£7 from 16.

0:32:450:32:47

Brilliant. Thank you very much.

0:32:470:32:49

So that's £14, please.

0:32:490:32:51

5pm.

0:32:520:32:54

Teatime over.

0:32:560:32:58

The Mad Hatter theme went down fantastic, but I feel like David

0:33:010:33:06

did let the team down and I think he'd probably admit that himself.

0:33:060:33:09

I don't think that I've earned the respect of my team today,

0:33:090:33:12

because they didn't understand how much pressure I was under.

0:33:120:33:15

I'm not feeling too down, purely because we've got such a massive profit margin.

0:33:170:33:21

-I'm so proud of the service that you guys offered today.

-We've worked really well together as a team.

0:33:210:33:26

We didn't even have any conflict, which is saying something from me!

0:33:260:33:30

MARIA LAUGHS

0:33:300:33:31

Right, let's wash up and go get some cakes.

0:33:310:33:34

Yeah, we can eat the leftovers, come on.

0:33:340:33:37

Tonight, the washing up.

0:33:370:33:39

Tomorrow, hung out to dry in the boardroom.

0:33:390:33:43

Good morning.

0:34:160:34:17

ALL: Good morning, Lord Sugar.

0:34:170:34:20

Now, David, I made you the project manager of Platinum.

0:34:210:34:27

So perhaps you'd like to tell me how you got on.

0:34:270:34:31

-We went with a Mad Hatter's theme.

-Mad Hatter's theme?

-Yep.

0:34:310:34:34

-From Alice in Wonderland?

-Yes, yeah. We felt that...

0:34:340:34:38

Alice was in Odyssey, though.

0:34:380:34:40

DAVID LAUGHS

0:34:400:34:43

We felt that we wanted a new twist, something that would excite people.

0:34:430:34:46

What price did you go with?

0:34:460:34:48

David said £6, £7,

0:34:480:34:50

and that was the first decision he'd made all day.

0:34:500:34:53

I thought, "He's project manager," I didn't want to take that from him

0:34:530:34:56

-because I'd debated everything else he'd said.

-Did you agree with it?

0:34:560:35:00

Well, I just said, "It's more than a 200% mark-up so it's up to you."

0:35:000:35:03

How did you know it was more than a 200% mark-up?

0:35:030:35:06

Because we knew how much we'd...

0:35:060:35:08

So what had you bought, then? Let us go through what you bought.

0:35:080:35:12

We went with salmon and cucumber, chocolate spread, cheese and jam.

0:35:120:35:15

What? Cheese and jam?

0:35:150:35:17

Are you sure you didn't get that wrong?

0:35:170:35:20

-Cheese and ham, you mean?

-No, cheese and jam.

0:35:200:35:22

I would hate to think what your BLT was made up of,

0:35:220:35:25

bacon and tuna...

0:35:250:35:27

It's just like cheese and cranberry, but a little bit sweeter.

0:35:270:35:30

What did you lot do?

0:35:300:35:32

-In the afternoon, we baked the cakes.

-You baked the cakes. So this is your lot here, is it?

-Yeah.

0:35:320:35:36

This was known as "a garden surprise" on the menu.

0:35:360:35:40

-It's not bad. Not bad.

-Thank you.

0:35:400:35:43

Now, I spoke to Karren.

0:35:430:35:45

I understand that, on the second day,

0:35:450:35:48

the place was like disorganised chaos. Complete and utter chaos.

0:35:480:35:51

It looked like a chimps' tea party, never mind a Mad Hatter's tea party.

0:35:510:35:57

You were the project manager. Why?

0:35:570:35:59

I have to admit that, at the beginning,

0:35:590:36:01

we had around 40 people lined up, coming in, er...

0:36:010:36:07

David's organisational skills were very poor yesterday.

0:36:070:36:10

It got to the stage where me, Lucy and Steven stepped in

0:36:100:36:13

and organised ourselves, and then we were telling David what to do

0:36:130:36:18

because he was just running around like a headless chicken.

0:36:180:36:20

-I think it all happened very quickly...

-Did you lose it, then?

0:36:200:36:23

-What...

-You lost control?

0:36:230:36:25

-We had so many people coming in at once...

-I'm asking that question.

0:36:250:36:28

Don't dodge the question. Did you lose control of the task?

0:36:280:36:32

At...like...at a point, there was chaos in the kitchen and...

0:36:320:36:36

There was no chaos in the kitchen,

0:36:360:36:37

it was chaos in-between the kitchen and the tent.

0:36:370:36:40

It wasn't the kitchen. I was fully prepared.

0:36:400:36:42

The food was ready and waiting.

0:36:420:36:44

Obviously, there's only so much I can do.

0:36:440:36:47

-I was about to ask you whether he was a good team leader or not.

-I think he started off quite well.

0:36:470:36:52

David, you're supposed to be this charmer. You look like a bit of a damsel in distress here.

0:36:520:36:56

I don't know if you read tea leaves,

0:36:560:36:58

but it's not looking too good at the moment.

0:36:580:37:00

-Alice...

-Yes, Lord Sugar.

-Tell me what happened.

0:37:000:37:04

We decided we wanted to go for the 1940s theme,

0:37:040:37:08

purely because we were in the birthplace of Churchill.

0:37:080:37:11

You're talking about Churchill the politician, not Churchill the dog.

0:37:110:37:15

We wanted to replace the rations with luxury products

0:37:150:37:18

and a high-end quality tea.

0:37:180:37:20

So you went for the quality end.

0:37:200:37:22

You've heard this lot here - pile 'em high, sell 'em cheap.

0:37:220:37:25

How's Alice as a project manager?

0:37:250:37:27

I thought she was really good on the second day.

0:37:270:37:30

I really do back that she was very good the second day.

0:37:300:37:32

The first day, slightly disorganised and indecisive.

0:37:320:37:35

But the second day, I felt she picked up.

0:37:350:37:37

I was a bit nervous sending you out on this task, Maria,

0:37:370:37:40

with all of these cups around, because until now

0:37:400:37:42

-you've been a bit of a bull in a china shop, haven't you, really?

-Well, I think...

0:37:420:37:46

How was she? Any good?

0:37:460:37:48

ALL: She was much better.

0:37:480:37:50

So how much did you charge in the end?

0:37:500:37:51

-We charged £16 for adults.

-£16?!

-£16, yes, Lord Sugar.

0:37:510:37:55

You're supposed to be putting on a tea in the '40s during the Blitz

0:37:550:37:58

not at the bloody Ritz!

0:37:580:38:01

Yeah, there was a bit of negotiation on price.

0:38:010:38:04

Who did the cakes, then?

0:38:040:38:05

-The three of us did the cakes.

-Right. These are them, then? What are these?

0:38:050:38:09

-These are supposed to be your...

-They were chocolate...

-..cupcakes, are they?

0:38:090:38:13

-They were mini cakes.

-Yeah.

0:38:130:38:16

Well, one thing's for sure - Mr Kipling's got nothing to worry about.

0:38:160:38:20

Well, I think it's time now to see how we got on.

0:38:200:38:25

Nick, perhaps you would be kind enough to let me know how your team got on.

0:38:250:38:30

Odyssey spent £284...

0:38:300:38:34

..and their sales amounted to 375,

0:38:360:38:40

which generated a profit of just under £91.

0:38:400:38:43

Right, well, at least you made a profit. Karren, for Platinum?

0:38:430:38:49

Well, Platinum spent £158.

0:38:490:38:51

And you sold £474,

0:38:510:38:55

making a profit of £316.

0:38:550:38:58

And, David, you should say thank you very much to Ashleigh and Lucy.

0:38:580:39:01

-Thank you very much.

-You're welcome.

-Wow!

0:39:010:39:05

£158!

0:39:050:39:07

And you sold £474 worth of stuff.

0:39:070:39:11

Very, very good indeed.

0:39:110:39:13

David, your team bailed you right out of trouble here.

0:39:130:39:16

Right out of trouble.

0:39:160:39:17

Everyone worked 110%.

0:39:170:39:20

Well, you're going to have a very deserved treat.

0:39:200:39:23

You put on an afternoon tea -

0:39:230:39:26

you're going to go swimming with the sharks

0:39:260:39:31

at a famous London aquarium -

0:39:310:39:34

let's hope you're not the shark's tea. OK? So go and enjoy yourselves.

0:39:340:39:37

Off you go. I'll see you on the next task.

0:39:370:39:39

-My first treat!

-I love aquariums!

0:39:480:39:51

I've never known how this feels.

0:39:550:39:58

Well, your next tea party's going to be at the loser's cafe.

0:40:000:40:05

So you need to go off and have a chat amongst yourselves

0:40:070:40:10

and we'll come back in here later on and we'll decide

0:40:100:40:14

which one of you will be leaving the process, OK? Off you go.

0:40:140:40:20

ALL: Thank you, Lord Sugar.

0:40:200:40:22

David was a little bit lucky

0:40:500:40:52

to be on this treat. I think we sort of saved him.

0:40:520:40:54

'It was a shambles, basically.'

0:40:540:40:57

'David definitely owes one to me and Lucy'

0:40:570:41:00

for keeping him here.

0:41:000:41:01

This is amazing!

0:41:030:41:05

I never thought I'd be swimming with sharks, like, in my entire life.

0:41:050:41:08

I'm so happy.

0:41:080:41:10

I think there was confusion with the theme,

0:41:250:41:27

because although we all agreed on 1940s vintage,

0:41:270:41:29

we didn't know whether it was with a twist or staple, traditional.

0:41:290:41:33

It was never... One thing I can say is our phone calls were never clear.

0:41:330:41:37

'I would not like to be'

0:41:370:41:38

in Alice's position right now. She has a very tough decision to make.

0:41:380:41:41

One minute you were saying, "Stick to tradition, That's how we'll sell it."

0:41:410:41:45

-And then...

-It was together. I wanted them together.

0:41:450:41:48

-So you wanted traditional with a twist?

-I wanted your iconic stuff,

0:41:480:41:52

with something that was going to grab their imagination.

0:41:520:41:55

It's very hard to decide who to take back into the boardroom with me,

0:41:550:41:58

purely because everyone put their hardest in.

0:41:580:42:00

I think the other team were very, very lucky with their poor management.

0:42:000:42:03

PHONE RINGS

0:42:130:42:16

Can you send the candidates in, please?

0:42:160:42:19

'Yes, Lord Sugar.'

0:42:190:42:20

Well, I trust you had an...

0:42:440:42:47

in-depth discussion amongst yourselves.

0:42:470:42:50

I look at the other team

0:42:510:42:53

and I see that they spent something like £70,

0:42:530:42:58

compared to your £160

0:42:580:43:01

on cakes and cake decoration,

0:43:010:43:04

and, to be blunt about this,

0:43:040:43:06

their cakes and their ideas leave yours standing.

0:43:060:43:09

-You've got a lot of experience in kitchens, haven't you?

-Yeah.

0:43:090:43:12

You make desserts and you sell them in a pub

0:43:120:43:14

where you work in the kitchen.

0:43:140:43:17

-I mean, this is, like, right up your alley.

-And I took charge of the kitchen.

0:43:170:43:21

Why did you spend so much money on the stuff, then?

0:43:210:43:23

Because we fit the brief that Alice gave us.

0:43:230:43:25

I did stress from the beginning of the day

0:43:250:43:28

that we wanted iconic British food

0:43:280:43:29

that everyone from around the world would be able to recognise as British,

0:43:290:43:33

but I wanted - and I did stress this throughout the day - a twist.

0:43:330:43:36

-ALL TALK AT ONCE

-This was another problem as well, Lord Sugar.

0:43:360:43:40

Your entire team did not get that message - you did not express that clearly.

0:43:400:43:43

One minute, you were going straight-down-the-line traditional,

0:43:430:43:46

the next minute, traditional and quirky.

0:43:460:43:48

-It was so wishy-washy.

-I said, "Yes, we're staying traditional,

0:43:480:43:51

"we're staying iconically British, but I want a twist."

0:43:510:43:53

If it was seven quid, or ten quid,

0:43:530:43:55

do you think you would have sold more?

0:43:550:43:58

ALL: I don't think so.

0:43:580:43:59

Why did you drop the price, at the end, then, to £7?

0:43:590:44:02

Because the trade was very, very slow.

0:44:020:44:04

There were very few people around. We just wanted people to...

0:44:040:44:07

-Did anybody buy it at £7, in the end?

-I think two more couples came in.

0:44:070:44:10

But that contradicts what you just said there -

0:44:100:44:12

-"No, I don't think the price would have changed anything."

-Exactly.

0:44:120:44:15

-Then you dropped it!

-You dropped the price, maybe you dropped the price too late.

0:44:150:44:19

Initially, I wasn't happy with the £16.

0:44:190:44:21

We'd negotiated and found a middle ground. I wanted to go for a lower price.

0:44:210:44:25

-From the start, you were saying, "Too high, too high."

-Yeah.

0:44:250:44:28

My impression, actually, was that Maria was very happy,

0:44:280:44:31

and, indeed, pushing for a higher price.

0:44:310:44:34

No, but, the problem was, at the end of the day, the other team's costs

0:44:340:44:37

were lower, so they could afford to charge £7.

0:44:370:44:40

We wouldn't have been able to afford to...

0:44:400:44:43

I'm getting a picture now of what's gone on here.

0:44:430:44:46

Navdeep, who do you think was responsible for the failure of this task?

0:44:460:44:51

-There was a lack of communication on the first day.

-There was a problem with phone calls.

-A huge problem.

0:44:510:44:55

-What was the huge problem?

-To be honest,

0:44:550:44:57

I felt like my sub-team was more trying to contact them than the other way round.

0:44:570:45:01

-I really felt that we were just...

-Let's clarify one thing.

0:45:010:45:05

If you call your project manager and the project manager, maybe,

0:45:050:45:09

is engrossed in a discussion with somebody,

0:45:090:45:12

-it's understandable they turn the phone off. It's unprofessional.

-That's fair enough.

0:45:120:45:16

-But why didn't you call them back?

-We called them back

0:45:160:45:18

-as soon as we were outside the building.

-The whole day... You weren't...

0:45:180:45:21

The market research was the first thing that we did! We had a clear briefing...

0:45:210:45:25

-But I'm not talking about...

-You knew exactly what you were doing from the briefing.

0:45:250:45:29

-I'm not going to shout over you.

-So don't say the disorganisation was before that,

0:45:290:45:33

-because that was the first thing we did in the morning.

-I'm talking about the whole, entire day.

0:45:330:45:37

We had to ring you, we had to ring you about prices...

0:45:370:45:40

As I said, I mean... Look, the 1940s theme is one thing.

0:45:400:45:44

If it was in the 1940s, I could understand why you can't communicate.

0:45:440:45:48

This modern day and age, we've got mobile phones.

0:45:480:45:50

You're dressed up in army uniform and RAF uniforms but you didn't have to use Morse code.

0:45:500:45:56

-You could have used the phone.

-I completely hold my hand up and say

0:45:560:46:00

-the first day wasn't very organised.

-It was confusion.

0:46:000:46:03

Yeah, it was! On the second day, I completely learnt from it.

0:46:030:46:06

There was far more organisation on the second day.

0:46:060:46:09

It was more organised on the second day.

0:46:090:46:11

Like David said, it's hard to organise the kitchen and make sure everything's outside's going well,

0:46:110:46:16

all the front-of-house stuff. I learnt, in a day, to turn it round.

0:46:160:46:18

-HE EXHALES

-OK.

0:46:180:46:21

Alice, I'd like you to think about which two people you'd like to bring back into this boardroom.

0:46:210:46:25

I'm bringing back into the boardroom with me

0:46:270:46:31

Maria and Nav.

0:46:310:46:33

-Can I just clarify that? What's the justification for me, sorry?

-Because...

0:46:330:46:37

Shall we find out afterwards?

0:46:370:46:39

-No, cos I really don't think this is fair, Lord Sugar.

-Well, if you don't think it's fair,

0:46:390:46:43

you're going to have ample opportunity to tell me why, OK?

0:46:430:46:47

OK, that's fine.

0:46:470:46:49

That's the purpose of coming back again, yeah?

0:46:490:46:52

You two chaps go back to the house, OK?

0:46:520:46:55

You three, go outside and I'll call you back in shortly.

0:46:550:46:59

-Thank you, Lord Sugar.

-Thanks, Lord Sugar.

0:46:590:47:02

Good luck, guys.

0:47:120:47:14

Maria's very feisty, isn't she?

0:47:210:47:23

She'll have to speak up for herself when she comes back in here.

0:47:230:47:26

I'm sure she'll have no problem doing that.

0:47:260:47:30

I'm not sure what Alice will be able to pin on Navdeep, quite frankly.

0:47:300:47:34

I wonder whether it's because they're young

0:47:340:47:38

that they select who they're bringing back on personality as opposed to contribution.

0:47:380:47:42

I hope not. I've always warned them that they mustn't bring people back

0:47:420:47:45

on their personality, they've got to bring them back because of the particular task.

0:47:450:47:49

When they come back in,

0:47:490:47:51

I'll have to decide which one of them is going home.

0:47:510:47:55

PHONE RINGS

0:47:560:47:59

Can you send the three of them in, please? Thank you.

0:47:590:48:02

Lord Sugar will see you now.

0:48:030:48:06

Alice, can you explain why you've brought Maria back?

0:48:240:48:27

I brought Maria back for this particular task purely because

0:48:270:48:31

she was really, really pushing for higher prices. She's...

0:48:310:48:34

My whole sub-team pushed for the higher prices.

0:48:340:48:36

-How about letting her speak...

-Sorry, Lord Sugar.

0:48:360:48:40

-..and then you can speak?

-I apologise.

0:48:400:48:42

That's a key example of what I'm saying.

0:48:420:48:45

Me and Patrick were both very cautious about the prices,

0:48:450:48:48

but Maria was insistent upon going higher.

0:48:480:48:51

She sometimes... She's a lovely, lovely girl, but sometimes,

0:48:510:48:55

when you come into the task with her, it's very hard to sometimes get through to her.

0:48:550:49:00

It's very much one way when you're working with her.

0:49:000:49:03

And I feel like, she thinks, in order to be a good business person,

0:49:030:49:06

you have to be ruthless and put yourself out there the whole time.

0:49:060:49:09

And, yes, you have to make hard decisions, and, yes, you have to follow your gut instinct,

0:49:090:49:13

but that does not mean you make it difficult for everyone else.

0:49:130:49:16

So the reason for bringing her back here is because she was holding out

0:49:160:49:19

for even a higher price, is that what you're saying?

0:49:190:49:22

Yes, and I don't feel like, on the day, front of house,

0:49:220:49:25

she was as energetic or pushed the product as much as she could have.

0:49:250:49:28

I don't really think you pushed the product enough.

0:49:280:49:31

I REALLY pushed the product!

0:49:310:49:33

I was organising. I was making sure that everything behind the scenes

0:49:330:49:36

and front-of-house was running smoothly.

0:49:360:49:38

Sorry, I need to calm down, because... Can I just breathe for a second?

0:49:380:49:41

Because I know I'm actually going to get very angry here,

0:49:410:49:45

because that is a load of rubbish. I really did push that product so much.

0:49:450:49:49

I was behind it, from the eyes of every customer...

0:49:490:49:52

What about in the eyes of Nick?

0:49:520:49:53

Nick, did you feel that I wasn't pushing the product?

0:49:530:49:57

I don't think that I was excited at your activity.

0:49:570:50:01

-No?

-You were wearing the suit but that was it.

-OK, I get your point.

0:50:010:50:06

We wore them and we wore them with confidence and we spoke to people.

0:50:060:50:09

You weren't behind us at all times so you don't know what we said.

0:50:090:50:12

Not at one point for the rest of the day did you call us back,

0:50:120:50:15

did you reassess the situation

0:50:150:50:16

and say, "Navdeep, Maria, you're not working hard enough.

0:50:160:50:19

"You need to do more." That is what a project manager should do

0:50:190:50:22

and it is ridiculous that in the boardroom is the first time

0:50:220:50:25

I find out you think I didn't do enough.

0:50:250:50:27

I don't think... I did not bring you back...

0:50:270:50:29

It would be ridiculous for a project manager to say, "You're not doing enough." I brought you back...

0:50:290:50:33

It'd be ridiculous to say, "You're not doing enough?"

0:50:330:50:36

-That's a project manager's job!

-No, no, no. I brought you back regularly to say,

0:50:360:50:40

"You're doing well but we can do better.

0:50:400:50:42

-"Come on, let's give it more energy."

-How generalised is that?

0:50:420:50:45

"Well done, girlies, now go out and do it again." That is not specific enough.

0:50:450:50:49

Ladies, you know, screaming at the top of your voice...

0:50:490:50:53

-Sorry.

-..is not really very professional.

0:50:530:50:57

-Sorry.

-Could you tell me what Navdeep is doing back here?

0:50:570:51:01

Navdeep is back here because I don't think she's a businessman.

0:51:010:51:05

I don't think she's got that killer instinct.

0:51:050:51:07

I don't normally endorse what candidates say

0:51:070:51:10

about other candidates, but she raises an interesting point.

0:51:100:51:13

Clearly, in your application here, you make a lot of the fact

0:51:130:51:19

that you are a good public speaker.

0:51:190:51:21

I've come across people before that are great at speaking, great at presentations,

0:51:210:51:26

but sometimes can't sell a box of matches.

0:51:260:51:29

I suppose my question, really, is

0:51:290:51:31

-whether you do have that business acumen.

-I genuinely think I do.

0:51:310:51:35

I would not have applied to this process

0:51:350:51:37

if I did not think this was perfect for me.

0:51:370:51:39

-You know, I want this so much and I think...

-I'm sure everybody does.

0:51:390:51:43

I know, but I think that I can go into business.

0:51:430:51:46

I've done a lot of charity stuff,

0:51:460:51:47

I've done a lot of public speaking, debating.

0:51:470:51:49

There is more to me than that. I know that.

0:51:490:51:51

I know that I have the potential to go so far

0:51:510:51:54

and that is why I need this.

0:51:540:51:56

Yeah. Yeah.

0:51:560:51:59

-I think I've put...

-Who should be fired for this task?

-Alice.

0:51:590:52:01

-Sorry?

-Alice.

0:52:010:52:03

-And the reason why?

-OK, and this is not just based on this task.

0:52:030:52:05

I've worked with her every week

0:52:050:52:07

and I think that she is a little bit of a nodding dog.

0:52:070:52:11

I think she sort of agrees with everything everyone says.

0:52:110:52:14

She is very much, "Go, girlies, well done. Everything is great."

0:52:140:52:17

And she just ignores the important things.

0:52:170:52:20

Maria, why shouldn't I fire you?

0:52:200:52:22

Because I am incredibly passionate

0:52:220:52:24

and that is sometimes shown through my fiery attitude,

0:52:240:52:27

but, you know what, Lord Sugar? Rome wasn't built in a day.

0:52:270:52:30

You told me this time two weeks ago that I had to change

0:52:300:52:32

-and I have adapted to that. And all this...

-How have you adapted?

0:52:320:52:36

I mean, you are as loud as you were in the first week.

0:52:360:52:39

In this boardroom, but not on task, I wasn't. In the boardroom, I have to defend my interests.

0:52:390:52:43

When you first posed the question to my whole team - did I adapt well?

0:52:430:52:48

They said yes. And, to be honest with you, Lord Sugar,

0:52:480:52:51

there's nothing - and I mean nothing - in my life that I want more than this.

0:52:510:52:55

You know what? Sorry, Maria, I'm hearing a bubbly drone, right?

0:52:550:53:00

I just want a very simple explanation as to why

0:53:000:53:05

you should remain in this process.

0:53:050:53:08

I, Lord Sugar, should remain in this process

0:53:080:53:11

because the failure of this task was not down to me at all.

0:53:110:53:14

-Who should be fired?

-I think Alice should be fired.

0:53:140:53:17

-Navdeep...

-Alice.

-..who should be fired?

0:53:170:53:19

-Alice?

-Maria.

0:53:190:53:20

Can you tell me what I did that actually led to the failure of this task?

0:53:200:53:25

You went out and you didn't really...

0:53:250:53:27

-you didn't inspire anyone to come in to see us.

-But did you, really?

0:53:270:53:30

-Cos we did never have a full tent.

-I was making sure...

0:53:300:53:33

Ladies, ladies, I think I've heard enough now.

0:53:330:53:36

This task was to demonstrate one's organisational abilities, OK?

0:53:380:53:44

It was also to try and bring out in people

0:53:450:53:48

some kind of entrepreneurial spirit

0:53:480:53:51

and whether they get the business plot.

0:53:510:53:53

I don't think you did get the business plot here, Alice,

0:53:530:53:58

to be perfectly frank.

0:53:580:54:01

I think a lot of things ran away.

0:54:010:54:05

On the other hand, Navdeep,

0:54:050:54:08

you know, I'm sure you're a pretty smart girl,

0:54:080:54:12

but I'm looking for an entrepreneur,

0:54:120:54:16

a budding entrepreneur, really, not a debater.

0:54:160:54:19

And you, Maria... Well, raising your voice,

0:54:220:54:28

being aggressive, doesn't always get you what you want. Yeah?

0:54:280:54:32

It doesn't work with me, OK?

0:54:320:54:34

Just raising your voice and talking at 1,000 miles an hour,

0:54:340:54:37

trying to intimidate somebody.

0:54:370:54:40

It is very, very difficult for me

0:54:400:54:42

to put up with something like that because I've got to make a decision.

0:54:420:54:46

So I have decided...

0:54:460:54:48

..and my decision is that...

0:54:500:54:53

..due to the...

0:54:580:55:02

poor business logic in this particular task,

0:55:020:55:07

and the way it was conducted, it is, with regret,

0:55:070:55:11

Alice, you're fired.

0:55:110:55:13

Thank you so much for this opportunity, Lord Sugar.

0:55:130:55:15

It's been a pleasure, Nick, Karren.

0:55:150:55:18

This was a 1940s theme, it was supposed to be.

0:55:310:55:35

Of course, you wouldn't know this but there was a very famous singer

0:55:350:55:39

at the time called Vera Lynn and her famous song was We'll Meet Again.

0:55:390:55:45

You two are lucky that we will meet again.

0:55:450:55:47

But I'm telling you right now, and particularly you,

0:55:470:55:52

I'll be keeping my eye on you, OK?

0:55:520:55:54

Navdeep, I want to see that you've got some business nous about you.

0:55:540:55:58

-Go back to the house.

-BOTH: Thank you, Lord Sugar.

0:55:580:56:02

Sock it to them.

0:56:110:56:12

Keep in touch.

0:56:150:56:16

Absolutely. Absolutely.

0:56:160:56:17

The other two girls maybe don't have the entrepreneurial spirit within them,

0:56:400:56:44

however, they believed in themselves a lot more than I did,

0:56:440:56:47

and that is never, ever going to happen again.

0:56:470:56:49

Alice will be coming back

0:56:570:56:59

-because she hasn't been in the boardroom yet.

-Who did...?

0:56:590:57:01

-Neither has Nav.

-Who do you want to come back?

-Maria.

0:57:010:57:05

SHRIEKING

0:57:080:57:10

How are you?

0:57:100:57:12

ALL SCREAM

0:57:120:57:14

Oh, my God, it's so scary. Everyone is, like,

0:57:140:57:19

arguing across the table.

0:57:190:57:21

I thought she was going to jump on the table.

0:57:210:57:23

But it's down to the final eight.

0:57:230:57:25

Now just eight candidates remain

0:57:280:57:30

in the fight to become Lord Sugar's Young Apprentice.

0:57:300:57:34

Next time...

0:57:350:57:37

Your task is to create a new kids' club.

0:57:370:57:40

..it's child's play as teams go back to school.

0:57:400:57:43

Hello, kids.

0:57:430:57:45

There's no space for errors.

0:57:450:57:46

I'd just like to look at the costs a bit more.

0:57:460:57:49

I haven't calculated that out right now. Apologies.

0:57:490:57:54

And when the head hears the results...

0:57:540:57:56

Where was the business sense here?

0:57:560:57:58

..someone gets expelled.

0:57:580:58:00

You're fired.

0:58:000:58:01

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