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It's an opportunity like no other. | 0:00:04 | 0:00:07 | |
I don't like teacher's pets and I don't like school bullies. | 0:00:07 | 0:00:11 | |
What I like is young people that have the potential | 0:00:11 | 0:00:15 | |
to succeed in business. | 0:00:15 | 0:00:16 | |
From all over the country, | 0:00:16 | 0:00:17 | |
Britain's youngest aspiring entrepreneurs have come to London. | 0:00:17 | 0:00:23 | |
Has everybody signed onto the fact that this task was about making money? | 0:00:23 | 0:00:26 | |
-You're acting like an idiot! You kept shouting over him. -Guys, let it go! | 0:00:26 | 0:00:30 | |
-Let it go! -Stop shouting, Amy. | 0:00:30 | 0:00:33 | |
Aged 16 and 17, all have a burning passion for business. | 0:00:33 | 0:00:38 | |
-Are you going to listen to me? -We're not doing this now. | 0:00:38 | 0:00:40 | |
Don't dodge the question. Did you lose control of the task? | 0:00:40 | 0:00:43 | |
-Listen for a second. -We did listen! -You're not listening again! | 0:00:43 | 0:00:46 | |
They'll battle it out for a prize worth £25,000 - | 0:00:46 | 0:00:51 | |
the ultimate kick-start to a career in business. | 0:00:51 | 0:00:55 | |
Oh, I'm sweating like a pig at the butcher's! | 0:00:55 | 0:00:58 | |
But to succeed, they'll have to impress the boss - Lord Sugar. | 0:00:58 | 0:01:03 | |
You tried to be too clever, and I'm afraid that it's backfired. | 0:01:03 | 0:01:07 | |
In charge of a vast business empire, | 0:01:07 | 0:01:10 | |
Lord Sugar started his career while still at school. | 0:01:10 | 0:01:14 | |
Now he's on the hunt for his next Young Apprentice. | 0:01:16 | 0:01:19 | |
Bottom line is, you totally went off the rails here. | 0:01:19 | 0:01:24 | |
To win, they have to work as a team... | 0:01:24 | 0:01:27 | |
-No, no, no. -It's poor management. -It was bad management. | 0:01:27 | 0:01:30 | |
..but shine as individuals... | 0:01:30 | 0:01:32 | |
650, cash in hand now. | 0:01:32 | 0:01:35 | |
SHE SHRIEKS | 0:01:35 | 0:01:37 | |
..because, in the end, there can only be one Young Apprentice. | 0:01:37 | 0:01:42 | |
With regret, you're fired. | 0:01:42 | 0:01:44 | |
You're fired. | 0:01:44 | 0:01:45 | |
You're fired. | 0:01:45 | 0:01:47 | |
Previously on Young Apprentice... | 0:01:56 | 0:01:59 | |
Your task today is to go out | 0:01:59 | 0:02:01 | |
and procure items that are going to be used in an opera. | 0:02:01 | 0:02:04 | |
Eight hours to find ten props on a list from a London opera house. | 0:02:04 | 0:02:09 | |
Can-del-a-brum. | 0:02:09 | 0:02:13 | |
I reckon that's a drum. | 0:02:13 | 0:02:15 | |
Steven's team started pitch perfect. | 0:02:15 | 0:02:18 | |
-£6. Come on. Thank you. -Thank you. | 0:02:18 | 0:02:20 | |
Andrew's failed to take direction. | 0:02:20 | 0:02:23 | |
-You've only found one job so far. -Yeah, and what have you found? | 0:02:23 | 0:02:26 | |
-I've got a number here and I've already called him. -I have an address. | 0:02:26 | 0:02:29 | |
You're so immature sometimes. | 0:02:29 | 0:02:31 | |
In the boardroom, it was Andrew's team that hit the high note... | 0:02:31 | 0:02:35 | |
We've won. | 0:02:35 | 0:02:36 | |
..while David sang for his survival. | 0:02:38 | 0:02:41 | |
Every single week, I come back and I fight, and I fight harder. | 0:02:41 | 0:02:44 | |
But for Amy, it was curtains. | 0:02:44 | 0:02:47 | |
Amy, you're fired. | 0:02:47 | 0:02:49 | |
Now just ten remain in the battle to become the Young Apprentice. | 0:02:49 | 0:02:54 | |
6am. | 0:03:03 | 0:03:04 | |
PHONE RINGS | 0:03:04 | 0:03:07 | |
-Hello. -'This is Lord Sugar's office. | 0:03:15 | 0:03:17 | |
'He would like you to meet him at the Cutty Sark. | 0:03:17 | 0:03:20 | |
-'The cars will be leaving in 15 minutes.' -OK, thank you. | 0:03:20 | 0:03:23 | |
Cutty Sark? | 0:03:28 | 0:03:29 | |
-Cutty Sark? Are you sure you're pronouncing it right? -Yeah! | 0:03:29 | 0:03:33 | |
-Cutty Sark? -Cutty Sark? | 0:03:33 | 0:03:35 | |
What do you think it means? | 0:03:35 | 0:03:38 | |
Three tasks completed, and for private tutor David, | 0:03:38 | 0:03:42 | |
three times on the losing side. | 0:03:42 | 0:03:45 | |
I've had a 100% track record of being in the boardroom, so... | 0:03:45 | 0:03:50 | |
I would like to break that mould and this time actually go on a treat. | 0:03:50 | 0:03:55 | |
This will be my fourth week, and I've won every week so far. | 0:04:06 | 0:04:10 | |
-I just don't want to lose. -Yeah. | 0:04:10 | 0:04:12 | |
-We just need to work together as a team. -Yes. | 0:04:12 | 0:04:15 | |
-Teamwork will make us win. -Yeah. | 0:04:15 | 0:04:18 | |
The Cutty Sark, a major tourist attraction. | 0:04:21 | 0:04:27 | |
Based in Greenwich, | 0:04:27 | 0:04:29 | |
it's one of the fastest sail-powered trading ships ever built. | 0:04:29 | 0:04:32 | |
-Good morning. -ALL: Good morning, Lord Sugar. | 0:04:56 | 0:05:00 | |
Well, we're standing under the famous Cutty Sark. | 0:05:00 | 0:05:04 | |
This ship was constructed in the 19th century | 0:05:04 | 0:05:09 | |
to race tea from China to London in record time. | 0:05:09 | 0:05:15 | |
Now, this place has just had a £50 million revamp, | 0:05:15 | 0:05:20 | |
and what I want you to do | 0:05:20 | 0:05:22 | |
is to revamp the very traditional British afternoon tea. | 0:05:22 | 0:05:28 | |
Your task is to create a themed afternoon tea experience | 0:05:28 | 0:05:33 | |
and sell it to customers at one of Britain's greatest stately homes. | 0:05:33 | 0:05:39 | |
The rules are very simple. | 0:05:39 | 0:05:40 | |
The team that makes the most profit will win, | 0:05:40 | 0:05:44 | |
and in the losing team, regretfully, one of you will be fired. | 0:05:44 | 0:05:50 | |
David, you're going to be project manager of Team Platinum, | 0:05:50 | 0:05:55 | |
and, Alice, you're going to be project manager of Team Odyssey. | 0:05:55 | 0:05:59 | |
-OK, everything clear? -ALL: Yes, Lord Sugar. | 0:05:59 | 0:06:02 | |
Well, good luck, and off you go. | 0:06:02 | 0:06:04 | |
Afternoon tea. | 0:06:07 | 0:06:10 | |
Pouring back into fashion across the country, cakes, sandwiches | 0:06:11 | 0:06:16 | |
and a cuppa can be a nice little earner. | 0:06:16 | 0:06:18 | |
But before they can cut themselves a slice of this market, | 0:06:20 | 0:06:24 | |
both teams need a teatime theme. | 0:06:24 | 0:06:26 | |
OK, then, team, I'm going to kick this off with themes. | 0:06:28 | 0:06:31 | |
Down in the hold with her team, project manager Alice. | 0:06:31 | 0:06:36 | |
Looking at where we're doing it, | 0:06:36 | 0:06:37 | |
I think we should stick with British, and, like, target the tourists. | 0:06:37 | 0:06:41 | |
People are in Britain for our heritage, and our history, | 0:06:41 | 0:06:43 | |
and 1940s, so I think if we go for a vintage tea party... | 0:06:43 | 0:06:48 | |
I don't know. Vintage sort of seems cool to me, but I'm 17. | 0:06:48 | 0:06:51 | |
In a stately home, the people that go there, 70% of them are over 35. | 0:06:51 | 0:06:56 | |
-Is vintage cool to them? -Do you think people over 35 don't like vintage? | 0:06:56 | 0:07:00 | |
-I don't know, cos it's sort of their day, so... -Not over 35, it's not! | 0:07:00 | 0:07:04 | |
So, does anyone have any names that are bursting into their head? | 0:07:06 | 0:07:09 | |
Well, what's something that's famous for being British? | 0:07:09 | 0:07:13 | |
Tea with Elizabeth. | 0:07:13 | 0:07:15 | |
Tea with Lizzie! Who was...? | 0:07:15 | 0:07:17 | |
1940, was the Queen the Queen in 1940? | 0:07:17 | 0:07:21 | |
Up on deck, taking charge, team captain David. | 0:07:24 | 0:07:28 | |
We should give them a twist | 0:07:28 | 0:07:31 | |
and something that could possibly excite them. | 0:07:31 | 0:07:35 | |
At first, in my mind, | 0:07:35 | 0:07:37 | |
-I had the Mad Hatter's tea party idea. -I quite like the idea of the Mad Hatter. | 0:07:37 | 0:07:41 | |
So are we going to go for a high-end product, or cheap and fun? | 0:07:41 | 0:07:45 | |
I think quality is a key issue, but we need to keep the cost down, | 0:07:45 | 0:07:49 | |
cos it is a task that you win on profit. | 0:07:49 | 0:07:52 | |
Why don't we go to the cash and carry for the tea | 0:07:52 | 0:07:55 | |
-and just the supermarket for the sandwich fillings? -Yeah. | 0:07:55 | 0:07:58 | |
The afternoon tea theme seems to be centred around buying | 0:07:58 | 0:08:01 | |
quite cheap ingredients for the cake, very cheap tea. | 0:08:01 | 0:08:03 | |
People want quality when they go to these stately homes, they want | 0:08:03 | 0:08:07 | |
an experience, and I hope the food they're going to buy and make | 0:08:07 | 0:08:10 | |
will live up to that experience. | 0:08:10 | 0:08:12 | |
With a theme based on the 1940s, next for Alice, plan the research. | 0:08:14 | 0:08:20 | |
All right, so what are the main points you want us to ask? | 0:08:20 | 0:08:23 | |
You want to know what people think is inherently British. | 0:08:23 | 0:08:28 | |
Do you mean food or landmarks or what? | 0:08:28 | 0:08:31 | |
Drinks, food, things like that. | 0:08:31 | 0:08:34 | |
I really can trust you guys. You've got your heads switched on. | 0:08:35 | 0:08:40 | |
Would you like us to find out what our market will be? | 0:08:40 | 0:08:42 | |
Yeah, and pricing. I think we can go high-end. | 0:08:42 | 0:08:45 | |
As regards to working as a team, I know I don't need to say it, | 0:08:45 | 0:08:48 | |
but I want to say, if we work together, we will nail this. | 0:08:48 | 0:08:52 | |
'I think I definitely can take hold of strong personalities.' | 0:08:52 | 0:08:55 | |
There have been a few spats the last couple of weeks, | 0:08:55 | 0:08:57 | |
but everyone's really keen to get on and just crack on with this task. | 0:08:57 | 0:09:02 | |
10am. | 0:09:03 | 0:09:05 | |
Both teams split up - one half to taste some teas, | 0:09:07 | 0:09:11 | |
the rest to test the market. | 0:09:11 | 0:09:13 | |
Do you mind if I ask you a few quick questions? | 0:09:13 | 0:09:15 | |
What I was thinking is, you know bright-coloured food and stuff, | 0:09:15 | 0:09:18 | |
is that the kind of thing you would stay clear of | 0:09:18 | 0:09:21 | |
or you would like to eat? | 0:09:21 | 0:09:22 | |
-Oh, yes, I would like that. -You like bright-coloured food. Is that fine, not a problem? -No problem. | 0:09:22 | 0:09:27 | |
OK. Cool. Great. | 0:09:27 | 0:09:28 | |
Researching Alice's 1940s theme, Maria, Andrew and Navdeep. | 0:09:30 | 0:09:36 | |
What shall we try to achieve from this market research? | 0:09:36 | 0:09:40 | |
I think generally we know what to do, | 0:09:40 | 0:09:41 | |
but I don't know if Alice really led us in that direction. | 0:09:41 | 0:09:44 | |
She told us that she wanted... | 0:09:44 | 0:09:46 | |
What questions did she tell us to ask? | 0:09:46 | 0:09:49 | |
-I think we know how to ask questions. -Yeah. -We're not four. | 0:09:53 | 0:09:57 | |
Hi, guys, can I borrow your time for a second? | 0:10:03 | 0:10:07 | |
What would you say is iconically British? | 0:10:07 | 0:10:09 | |
The red phone box, the red post-box. | 0:10:09 | 0:10:12 | |
Right. So red's quite British. That's lovely. | 0:10:12 | 0:10:16 | |
-How much would you expect to pay? -I wouldn't know. -You wouldn't know. | 0:10:16 | 0:10:21 | |
-And what sandwich fillings would you be expecting? -I wouldn't be expecting anything. | 0:10:21 | 0:10:25 | |
If you were going for a high-class afternoon tea, | 0:10:25 | 0:10:29 | |
-what would you be expecting to pay? -£25 each. -£25, nice one. | 0:10:29 | 0:10:33 | |
-How much would you expect to pay for a high-class afternoon tea? -I'd expect to pay £30. | 0:10:33 | 0:10:37 | |
-What would you expect the price to be? -£5 maximum. | 0:10:37 | 0:10:41 | |
Price-wise, what are you thinking? | 0:10:44 | 0:10:46 | |
I've got a lot of tens and one 25 and one 30. | 0:10:46 | 0:10:50 | |
-Depends on what people are there. -It also depends on what we're actually serving. | 0:10:50 | 0:10:54 | |
I think the market research was a bit of a disorganised confusion. | 0:10:54 | 0:10:58 | |
We didn't really have clear direction. | 0:10:58 | 0:11:00 | |
Well done. | 0:11:03 | 0:11:05 | |
For Patrick and Alice, something more civilised... | 0:11:09 | 0:11:13 | |
-We're here for afternoon tea. -May I show you to your table? -Of course. | 0:11:13 | 0:11:17 | |
..the way it's done at London's top tables. | 0:11:17 | 0:11:20 | |
You get a range of teas, finger sandwiches, | 0:11:23 | 0:11:27 | |
and then French pastries and specialist mini cakes. | 0:11:27 | 0:11:31 | |
We start our afternoon tea with a lemon elderflower posset | 0:11:31 | 0:11:35 | |
-with fresh strawberries. -Oh! -Thank you. | 0:11:35 | 0:11:39 | |
All done? Perfect, perfect! | 0:11:39 | 0:11:41 | |
I think this is the nicest thing I've ever tasted. | 0:11:41 | 0:11:44 | |
Look at this asparagus as well. | 0:11:46 | 0:11:49 | |
-That's quite nice, actually, with the brioche. -Isn't it? Mmm! | 0:11:49 | 0:11:54 | |
I genuinely think this is really important cos this is what we want to try and aim for. | 0:11:54 | 0:11:58 | |
Mmm. | 0:11:58 | 0:11:59 | |
Alice has come here to see what an English afternoon tea is all about. | 0:11:59 | 0:12:03 | |
I think she's slightly got carried away. | 0:12:03 | 0:12:06 | |
Alice and Patrick are talking about quality, | 0:12:06 | 0:12:08 | |
but the 1940s theme, that clashes with high-end. | 0:12:08 | 0:12:14 | |
I don't know where they're pitching this extravaganza. | 0:12:14 | 0:12:17 | |
Shall we phone Alice, let her know all the stuff we found out? | 0:12:18 | 0:12:23 | |
Over here you can see there is a little bit more attached to it. MOBILE RINGS | 0:12:23 | 0:12:28 | |
Sorry, that's our... | 0:12:28 | 0:12:30 | |
-Sorry. -Sorry about this. | 0:12:32 | 0:12:34 | |
-Just cancel it. -It's stopped. | 0:12:36 | 0:12:39 | |
-They're not picking up. -Try again. Try again, try again. -Try again. | 0:12:39 | 0:12:44 | |
-Sorry about that. -It's all right. No worries. OK. | 0:12:44 | 0:12:48 | |
They didn't pick up. | 0:12:48 | 0:12:50 | |
Oh, well. | 0:12:50 | 0:12:52 | |
It's not like we have any deadlines to meet(!) | 0:12:52 | 0:12:56 | |
Midday. | 0:12:58 | 0:13:00 | |
Off to find cut-price fillings for their Mad Hatter tea, | 0:13:00 | 0:13:03 | |
project manager David and Ashleigh. | 0:13:03 | 0:13:06 | |
-See, I love jam and cheese sandwiches. -Jam and cheese?! | 0:13:06 | 0:13:10 | |
Jam and cheese is really nice. It's like cheese and cranberry, but jam and cheese. | 0:13:10 | 0:13:14 | |
So, right, First of all, we need to go and get the cucumbers. | 0:13:15 | 0:13:20 | |
I think we need to discuss the sandwiches. | 0:13:20 | 0:13:23 | |
If we do salmon and cucumber, ham, jam and cheese | 0:13:23 | 0:13:26 | |
and then what about chocolate spread or banana and chocolate spread? | 0:13:26 | 0:13:30 | |
-Um...yeah. -Yeah. | 0:13:30 | 0:13:32 | |
Ham works out about £9.60. | 0:13:32 | 0:13:36 | |
28 on cheese. 29p. | 0:13:36 | 0:13:40 | |
Mixed fruit jam. | 0:13:40 | 0:13:41 | |
David is quite influenced by what I say. It's good for me, | 0:13:41 | 0:13:45 | |
but I think as a project manager he needs to be a bit firmer. | 0:13:45 | 0:13:48 | |
-Are those the cheapest? -Yeah, they're a pound. They're 1.30. | 0:13:48 | 0:13:52 | |
At home, I don't really do much of the grocery shopping. | 0:13:52 | 0:13:55 | |
Ashleigh lives by herself, | 0:13:55 | 0:13:56 | |
so she has experience of knowing how much we might need. | 0:13:56 | 0:14:01 | |
It's great that she's guiding me on that. | 0:14:01 | 0:14:05 | |
-I'm happy, are you happy? -Yeah. -What else do you want to get? | 0:14:05 | 0:14:08 | |
You wanted lettuce. See, I thought we'd scrap the lettuce cos... | 0:14:08 | 0:14:13 | |
Ash has been driving the recipes, | 0:14:13 | 0:14:16 | |
driving the decisions on what fillings and how much to buy. | 0:14:16 | 0:14:20 | |
David's just sort of going along with whatever she says. | 0:14:20 | 0:14:23 | |
-Right, we've not organised a price per head. -Oh, yes. | 0:14:25 | 0:14:29 | |
-Do we think 7.99 per person or do you want to go 6.99 per person? -The... | 0:14:29 | 0:14:34 | |
Because other groups round the corner, I don't want to risk them being very cheap... | 0:14:34 | 0:14:38 | |
Compared to us, yeah. | 0:14:38 | 0:14:39 | |
-I'd go for 6.50, which is enough profit, I think. -Yeah. | 0:14:39 | 0:14:44 | |
-£7, then, or 6.50? You make that decision. -Yeah. -6.50 or £7? | 0:14:45 | 0:14:50 | |
-I think 6.50 is a good price. -I think £7 cos... | 0:14:50 | 0:14:54 | |
Yeah, well, that's totally understandable. If you think £7, fine. | 0:14:54 | 0:14:58 | |
After a top-class tea... | 0:15:03 | 0:15:06 | |
-Tell them how amazing our... -I don't think we should tell them how amazing... | 0:15:06 | 0:15:09 | |
..time to switch on the phone. | 0:15:09 | 0:15:12 | |
-Hello? -Hi. | 0:15:12 | 0:15:14 | |
-Alice, we've been trying to call you. -It's OK. We've just got it. | 0:15:14 | 0:15:19 | |
'Is everyone happy?' | 0:15:19 | 0:15:20 | |
-No, not really, but... -Um... -Not hugely. | 0:15:20 | 0:15:23 | |
Sorry, guys. We didn't really have much of a choice. | 0:15:23 | 0:15:27 | |
We were doing our research. It would have been rude to pick up. | 0:15:27 | 0:15:30 | |
It's a minor issue that we're going to get over. | 0:15:30 | 0:15:32 | |
I'm not annoyed at you for this. | 0:15:32 | 0:15:34 | |
-We're just going to go on, we're moving on. -OK, then. | 0:15:34 | 0:15:38 | |
Great. See you later. Bye. | 0:15:38 | 0:15:40 | |
'The fact that she didn't pick up the phone' | 0:15:40 | 0:15:43 | |
after we'd done our market research, I don't know, | 0:15:43 | 0:15:45 | |
she could have been busy, but it was very annoying | 0:15:45 | 0:15:47 | |
because we'd been out doing that and we wanted to give her the results. | 0:15:47 | 0:15:51 | |
That is lack of organisation and, to be quite frank, stupid. | 0:15:51 | 0:15:55 | |
2pm. | 0:15:55 | 0:15:57 | |
A Central London bakery. | 0:16:01 | 0:16:03 | |
-Ooh, I quite like that green. -That is quite a cool colour. | 0:16:03 | 0:16:06 | |
Yeah, no, I like that. | 0:16:06 | 0:16:07 | |
Whipping up cakes for the Mad Hatter, Steven and Lucy. | 0:16:07 | 0:16:11 | |
-I just had a brainwave. -Go on. -Coloured scones. | 0:16:15 | 0:16:18 | |
-That'd be a good idea. -What colours are you thinking? | 0:16:18 | 0:16:21 | |
-I think green or pink. -Purple and black because... | 0:16:21 | 0:16:23 | |
Oh, not black scones. No-one eats black food. | 0:16:23 | 0:16:26 | |
Obviously, we've got a really fun, vibrant theme | 0:16:28 | 0:16:30 | |
so we really need to reflect that in our cakes. | 0:16:30 | 0:16:33 | |
I think the ideas we've come up with so far | 0:16:33 | 0:16:35 | |
are really fun, vibrant, colourful. | 0:16:35 | 0:16:37 | |
I think they're going to match the theme really well | 0:16:37 | 0:16:39 | |
and I think people will really like them. | 0:16:39 | 0:16:41 | |
Trying to match their wartime theme with peacetime luxury, Alice's team. | 0:16:44 | 0:16:48 | |
-MOBILE RINGS Ooh. -Hi, Alice. | 0:16:48 | 0:16:51 | |
'Hi!' | 0:16:51 | 0:16:52 | |
We're just giving you a call | 0:16:52 | 0:16:54 | |
as to what quality range you want with the cakes. | 0:16:54 | 0:16:57 | |
We want to have a little twist, | 0:16:57 | 0:16:59 | |
something that's going to interest them and ignite their imagination. | 0:16:59 | 0:17:03 | |
Do you want it to be high-end or not high-end? | 0:17:03 | 0:17:05 | |
Yeah, we want it to ooze class. | 0:17:05 | 0:17:08 | |
-Ooze what? -Ooze class. -Ooze class, OK. | 0:17:08 | 0:17:12 | |
I think we want to be innovative with our cakes, OK? | 0:17:12 | 0:17:15 | |
'I want to emphasise this point now,' | 0:17:15 | 0:17:17 | |
we need to stay very British, but I want a little something | 0:17:17 | 0:17:21 | |
that's going to be different and capture people's imagination, | 0:17:21 | 0:17:25 | |
'even if it's the way we decorate it or the way we present it, OK?' | 0:17:25 | 0:17:28 | |
So don't be scared just to take a leap out of the box. | 0:17:28 | 0:17:31 | |
-Er... -Yeah. | 0:17:31 | 0:17:33 | |
Yeah. Cool, everyone's sorted now. Everyone gets it now, yeah? | 0:17:33 | 0:17:39 | |
Yeah, it's OK. Have fun, guys and... | 0:17:39 | 0:17:41 | |
-'Cool, bye!' -Bye. -Bye. | 0:17:41 | 0:17:44 | |
After their hotel high tea, | 0:17:46 | 0:17:49 | |
a luxury tea retailer for Patrick and his team leader. | 0:17:49 | 0:17:54 | |
-Hello, sir, my name's Alice. -Hello. -Hi. | 0:17:54 | 0:17:56 | |
Would you like to taste some teas? | 0:17:56 | 0:17:58 | |
That would be brilliant, thank you very much. | 0:17:58 | 0:18:00 | |
At a South London baker, the rest of Alice's team | 0:18:00 | 0:18:03 | |
get ready to create some fancies from the '40s. | 0:18:03 | 0:18:06 | |
Welcome to the kitchen. | 0:18:06 | 0:18:07 | |
If we did two sets of cupcakes and then one of them, | 0:18:07 | 0:18:10 | |
like, the Earl Grey thing could be just like a large cake. | 0:18:10 | 0:18:14 | |
We could put either the pearls or the edible glitter on top. | 0:18:14 | 0:18:18 | |
Is edible glitter something that we think is vintage, 1940s? | 0:18:18 | 0:18:21 | |
-No. -I think... We don't even know the menu. | 0:18:21 | 0:18:24 | |
-I think we should give Alice a call. -Yeah, we need to, come on. -OK. | 0:18:26 | 0:18:30 | |
-Do the teabags come in 20? -That's right. | 0:18:30 | 0:18:32 | |
OK, so it'll need to be 140, then. | 0:18:32 | 0:18:34 | |
MOBILE RINGS Just tell them we'll ring them back. I'll take it next time. | 0:18:34 | 0:18:38 | |
-OK. -Sorry about that, sir. | 0:18:38 | 0:18:40 | |
-'Welcome to the O2 messaging service...' -Oh, my word. | 0:18:40 | 0:18:43 | |
-We're just going to have to go ahead with it. -You know what? We're moving on. | 0:18:43 | 0:18:47 | |
You can roll it on your palette. | 0:18:52 | 0:18:56 | |
Take another sip. | 0:19:01 | 0:19:03 | |
-Does this look red enough to be British or...? -It'll have to do. | 0:19:05 | 0:19:10 | |
-Very interesting, thank you. -See you soon. | 0:19:10 | 0:19:13 | |
-MOBILE RINGS -Oh. | 0:19:15 | 0:19:18 | |
Hello? | 0:19:19 | 0:19:20 | |
'Hi! Sorry about that.' | 0:19:20 | 0:19:22 | |
OK, guys. To finalise the price of the tea... | 0:19:22 | 0:19:26 | |
My instinct is going for about £12 per person and then concessions. | 0:19:26 | 0:19:32 | |
-I think we should push it to around £16. -Yeah, do you want to do £16? | 0:19:32 | 0:19:36 | |
-I don't think we want to be greedy. -Let's not be greedy here. | 0:19:36 | 0:19:39 | |
Our market research said people were going to pay £25 for this. | 0:19:39 | 0:19:43 | |
Meet in the middle with 15 and we're going low with concessions. | 0:19:43 | 0:19:46 | |
-We'll go £8 concessions. -'Why are we giving discounts? | 0:19:46 | 0:19:48 | |
'Why do we need discounts?' | 0:19:48 | 0:19:50 | |
If they're there with their families, | 0:19:50 | 0:19:53 | |
-'they'll bring their kids.' -It's £3, at the end of the day. -That's a lot of money! | 0:19:53 | 0:19:56 | |
£3 will make a difference in the boardroom! | 0:19:56 | 0:19:58 | |
No, that's my decision, £12 for concessions. | 0:19:58 | 0:20:01 | |
No, Alice, you're not listening. | 0:20:01 | 0:20:03 | |
Old people need to pay the same price. | 0:20:03 | 0:20:06 | |
They're the main target customer. | 0:20:06 | 0:20:08 | |
I don't know why you're disagreeing with us on that. | 0:20:08 | 0:20:10 | |
That is the price I'm going with. | 0:20:10 | 0:20:12 | |
I really do appreciate it, but it's my head on the line. | 0:20:12 | 0:20:16 | |
Well, no, it's all of our heads on the line. | 0:20:16 | 0:20:18 | |
I'll go for 16 and 13, and everyone's happy, OK? | 0:20:18 | 0:20:21 | |
-'OK, OK.' -OK, bye, guys. | 0:20:21 | 0:20:24 | |
-Bye. -It's too much. | 0:20:24 | 0:20:27 | |
We can change it later on in the day if it's not working. | 0:20:27 | 0:20:30 | |
I'm not sure how much Alice has listened to our market research, | 0:20:30 | 0:20:34 | |
and if there are problems with the price, it will be because of Alice. | 0:20:34 | 0:20:38 | |
-Let's get out of here. Woo! -Ow. | 0:20:38 | 0:20:41 | |
Cakes baked, sandwich fillings sourced. | 0:20:41 | 0:20:45 | |
I'm so confident that Team Platinum is going to win tomorrow. | 0:20:45 | 0:20:48 | |
Everything we've done today is correct, everything feels good | 0:20:48 | 0:20:51 | |
and it's just a natural feeling that we're going to win. | 0:20:51 | 0:20:54 | |
Tomorrow, teatime. | 0:20:54 | 0:20:55 | |
7am. | 0:20:59 | 0:21:01 | |
Both teams head west. | 0:21:05 | 0:21:08 | |
Destination... | 0:21:10 | 0:21:12 | |
..Blenheim Palace. | 0:21:13 | 0:21:15 | |
Flip me, this is posh. | 0:21:15 | 0:21:16 | |
Built for the First Duke of Marlborough | 0:21:16 | 0:21:18 | |
and birthplace of Winston Churchill... | 0:21:18 | 0:21:21 | |
Someone lived here, could be us one day. | 0:21:21 | 0:21:23 | |
..it pulls in over 10,000 tourists a week. | 0:21:23 | 0:21:26 | |
This morning, there's time to prepare. | 0:21:28 | 0:21:31 | |
This afternoon, tea must be served. | 0:21:31 | 0:21:34 | |
For both teams, two tents apiece... | 0:21:38 | 0:21:40 | |
Jackets off, and let's get cracking. | 0:21:40 | 0:21:43 | |
..one to host their afternoon tea, | 0:21:44 | 0:21:47 | |
the other to prepare food. | 0:21:47 | 0:21:49 | |
And to help compete for trade, themed decorations | 0:21:49 | 0:21:54 | |
and colourful costumes. | 0:21:54 | 0:21:56 | |
-Oh, these are so cool! -You can have that one. | 0:21:56 | 0:21:58 | |
To the north of the palace, the Mad Hatter's tea party. | 0:21:58 | 0:22:03 | |
To the south, Alice's wartime tea parlour. | 0:22:04 | 0:22:08 | |
-Are you all right there? -Yeah. | 0:22:08 | 0:22:10 | |
OK, guys, so, basically, presentation is key, OK? | 0:22:10 | 0:22:14 | |
So little things, like, as soon as someone's left, | 0:22:14 | 0:22:17 | |
we clear the table and we get it re-laid out. | 0:22:17 | 0:22:19 | |
Every time you walk past a table, | 0:22:19 | 0:22:20 | |
make sure the tablecloth is tucked under. | 0:22:20 | 0:22:22 | |
My strategy today is to take charge completely. | 0:22:22 | 0:22:26 | |
Yesterday, it was very difficult to communicate. | 0:22:26 | 0:22:29 | |
There may have been some issues on the sub team, | 0:22:29 | 0:22:31 | |
but, at the end of the day, everything did get done. | 0:22:31 | 0:22:34 | |
Five minutes to go before tea must be served. | 0:22:34 | 0:22:38 | |
Have we started yet? | 0:22:38 | 0:22:39 | |
Uniforms on... | 0:22:39 | 0:22:41 | |
Oh, girls, you look fabulous! | 0:22:41 | 0:22:43 | |
..and a final polish. | 0:22:43 | 0:22:45 | |
People are going to have paid before they've even sat down to taste anything | 0:22:45 | 0:22:48 | |
so I want it to look great. | 0:22:48 | 0:22:50 | |
2pm. | 0:22:55 | 0:22:56 | |
Ready, girls? | 0:22:56 | 0:22:57 | |
For Alice and her troops, the invasion begins. | 0:22:57 | 0:23:02 | |
That is £26. Thank you very much. Have a nice day. | 0:23:02 | 0:23:06 | |
Hello, how are you doing today? | 0:23:06 | 0:23:07 | |
The teams have three hours to turn a profit. | 0:23:07 | 0:23:11 | |
-Green tea, please, because I don't take milk. -Traditional... | 0:23:11 | 0:23:14 | |
Traditional, all right, that's fine. | 0:23:14 | 0:23:16 | |
-What tea do they want? -They want both kinds. | 0:23:19 | 0:23:21 | |
For baking expert Andrew... | 0:23:21 | 0:23:23 | |
-Take that for them. -Is that two people's? -That's two people. | 0:23:23 | 0:23:26 | |
..controlling the kitchen is a piece of cake. | 0:23:26 | 0:23:29 | |
Coming up for you soon, Patrick, be ready for it. | 0:23:29 | 0:23:32 | |
That was seamless. | 0:23:32 | 0:23:34 | |
OK, so that's £64, please. | 0:23:34 | 0:23:35 | |
Everything's spotless, very neat, very tidy. | 0:23:40 | 0:23:42 | |
The service is good at the minute, so we just need to keep it up. | 0:23:42 | 0:23:45 | |
-Is anyone else waiting to order? -No. | 0:23:47 | 0:23:51 | |
-Pretty much all the tables are full now. -Good, good. | 0:23:51 | 0:23:54 | |
All the cakes have been made, | 0:23:54 | 0:23:56 | |
the room's full, service is in full flow. | 0:23:56 | 0:23:59 | |
Hi, hello, guys... | 0:24:02 | 0:24:04 | |
Outside the other team's tent... | 0:24:04 | 0:24:06 | |
My name's David. | 0:24:06 | 0:24:07 | |
..potential customers. | 0:24:07 | 0:24:08 | |
Inside, still mad as hatters. | 0:24:08 | 0:24:11 | |
If you just start on some sandwiches, | 0:24:11 | 0:24:13 | |
that would be helpful, cos there's a few people waiting outside. | 0:24:13 | 0:24:16 | |
You get all the knives cos there needs to be knives | 0:24:16 | 0:24:19 | |
and forks out and stuff. | 0:24:19 | 0:24:20 | |
-I've done all that. -No, but not on all tables. -I haven't done knives. | 0:24:20 | 0:24:23 | |
David, get people in. | 0:24:23 | 0:24:25 | |
Get someone sitting down. | 0:24:25 | 0:24:27 | |
OK. | 0:24:27 | 0:24:28 | |
Today we are having a Mad Hatter's tea afternoon. | 0:24:28 | 0:24:33 | |
We would love for you guys to come and join us | 0:24:33 | 0:24:36 | |
and have a taste of what we have to offer. | 0:24:36 | 0:24:39 | |
-We have an order. -Is this to serve two people? | 0:24:42 | 0:24:45 | |
-No, it's one person. -It's for one person? We've got one person... | 0:24:45 | 0:24:48 | |
No, we have two people. | 0:24:48 | 0:24:49 | |
-I'll have some green tea, thanks. -Green tea. And for you? | 0:24:49 | 0:24:52 | |
-I'll have some berry tea, please. -Berry tea. | 0:24:52 | 0:24:54 | |
-We haven't ordered. -We haven't ordered yet. | 0:24:54 | 0:24:56 | |
-You haven't ordered yet? -We haven't been asked yet. | 0:24:56 | 0:24:58 | |
Before you get orders in, you need to come and tell us each time. | 0:24:58 | 0:25:02 | |
Right, guys, listen. Green tea, berry tea, English tea. This is the orders. | 0:25:02 | 0:25:07 | |
I know, but we're trying to do this. Can someone stay and do drinks? | 0:25:07 | 0:25:11 | |
-Get the book and then write them down. -We've got a book? | 0:25:11 | 0:25:14 | |
Erm, in the receipt book. | 0:25:14 | 0:25:17 | |
It's chaotic because we haven't had any structure. | 0:25:17 | 0:25:19 | |
What we should have done is, at the beginning, | 0:25:19 | 0:25:21 | |
before rushing into it, had five minutes | 0:25:21 | 0:25:23 | |
to decide who was doing what. | 0:25:23 | 0:25:24 | |
Talk to David and he'll sort it out... | 0:25:24 | 0:25:26 | |
David's not sorting anything out! | 0:25:26 | 0:25:28 | |
I don't even know if David knows how to get dressed today! | 0:25:28 | 0:25:31 | |
OK, Ashley, what do you want me to do? | 0:25:31 | 0:25:32 | |
-Everyone knows what they're doing. -Nobody knows what they're doing! | 0:25:32 | 0:25:36 | |
Your teas will be with you in two minutes. | 0:25:38 | 0:25:41 | |
That's really, really nice, isn't it? | 0:25:41 | 0:25:44 | |
I should have brought my camera. | 0:25:44 | 0:25:46 | |
The rest of the customers stay hungry while the tables stay empty. | 0:25:46 | 0:25:51 | |
-Erm, Lucy, can I have...? -No, write it down. -Yeah, sorry. | 0:25:51 | 0:25:55 | |
You can't keep asking, David! | 0:25:55 | 0:25:57 | |
Oh, my God, this is confusing. I've just forgotten what I've taken. | 0:25:57 | 0:26:01 | |
Guys, you need to keep track of it. | 0:26:01 | 0:26:03 | |
Inside the kitchen there are four candidates, | 0:26:03 | 0:26:05 | |
all over each other, getting in each other's way. | 0:26:05 | 0:26:08 | |
Inside the tent, there's no candidates. | 0:26:08 | 0:26:10 | |
They really have to sort this out because in terms of service, | 0:26:10 | 0:26:13 | |
it's no points at the moment. | 0:26:13 | 0:26:16 | |
One hour gone, and in full swing, the 1940s tea parlour. | 0:26:17 | 0:26:21 | |
Oh, thank you. | 0:26:22 | 0:26:23 | |
Traditional English cakes with a bit of a twist, | 0:26:25 | 0:26:27 | |
because we are in the 21st century, OK? | 0:26:27 | 0:26:30 | |
But Alice's high prices are proving hard to swallow. | 0:26:30 | 0:26:34 | |
That'll be £16. | 0:26:34 | 0:26:35 | |
Is there any chance of a discount? That seems quite steep. | 0:26:35 | 0:26:38 | |
No, not at the moment. | 0:26:38 | 0:26:39 | |
-There you go, that's ten, five... -Thank you very much. | 0:26:39 | 0:26:42 | |
That will be £32. | 0:26:42 | 0:26:44 | |
Do we get champagne for that? | 0:26:44 | 0:26:46 | |
It's going to work out a lot for the family at the moment | 0:26:48 | 0:26:51 | |
so we're going to go away, have a think about it | 0:26:51 | 0:26:53 | |
then decide if we're going to come back or not. | 0:26:53 | 0:26:55 | |
What do you think about dropping prices or...? | 0:26:55 | 0:26:58 | |
I don't think prices are putting anyone off. | 0:26:58 | 0:27:01 | |
I don't think... Well, people aren't bothered with the prices, really. | 0:27:01 | 0:27:05 | |
Are people seeing it and walking past | 0:27:05 | 0:27:07 | |
or is anyone seeing the prices and walking away? | 0:27:07 | 0:27:10 | |
A few people have, but I've been surprised | 0:27:10 | 0:27:12 | |
at how easy the prices have gone down. | 0:27:12 | 0:27:13 | |
-OK, let's keep it up. -Well done, guys. It's going well. -Thank you. | 0:27:13 | 0:27:17 | |
At the Mad Hatter's tea party, finally, full tables. | 0:27:21 | 0:27:26 | |
But empty plates and no service. | 0:27:26 | 0:27:29 | |
Outside, the line gets longer. | 0:27:29 | 0:27:33 | |
OK, guys, I had this idea, right, | 0:27:33 | 0:27:35 | |
that because we're limited on space inside, | 0:27:35 | 0:27:38 | |
so then we'll go chuck these on the floor | 0:27:38 | 0:27:41 | |
-and then families can sit in five, six, whatever. -Like it. | 0:27:41 | 0:27:44 | |
For Mad Hatter David, more space for yet more customers. | 0:27:44 | 0:27:46 | |
This is for the blonde mum with the two kids at the front. | 0:27:46 | 0:27:50 | |
There's people inside who have been | 0:27:50 | 0:27:52 | |
inside from the start and we still haven't served them. | 0:27:52 | 0:27:55 | |
The problem is, you were doing inside, I was doing outside. | 0:27:55 | 0:27:57 | |
Well, it were your idea to do outside, David, | 0:27:57 | 0:27:59 | |
-so you should have made Steven aware of that! -I didn't realise we had sections. | 0:27:59 | 0:28:03 | |
-I didn't say that, but... -Exactly, so how am I meant to know that? | 0:28:03 | 0:28:06 | |
'David, I think, is a confused leader.' | 0:28:06 | 0:28:08 | |
I think he's nervous. I don't think people are listening to him. | 0:28:08 | 0:28:11 | |
He's a little bit like a headless chicken running around. | 0:28:11 | 0:28:15 | |
There isn't a strategy, there's no system in the kitchen, | 0:28:15 | 0:28:18 | |
it's a bit of a mess, frankly. | 0:28:18 | 0:28:19 | |
Going to start running out of plates, soon. | 0:28:22 | 0:28:25 | |
This is why this picnic idea is, yeah, initially a good idea, | 0:28:25 | 0:28:28 | |
but when we've only got facilities to serve 30, then it's not. | 0:28:28 | 0:28:32 | |
We're out of cups, we're out of cutlery. | 0:28:34 | 0:28:36 | |
You need to think about this when you're putting people outside, | 0:28:36 | 0:28:39 | |
because we've got facilities for 30 people, and that's it. | 0:28:39 | 0:28:41 | |
OK, it's fine. Erm... | 0:28:41 | 0:28:43 | |
It's not fine, because people are going without cups and plates. | 0:28:43 | 0:28:46 | |
You can't serve people in bowls. | 0:28:46 | 0:28:48 | |
-'All right?' -'Er, yes, we need some cups.' | 0:28:48 | 0:28:51 | |
At the moment, there's no cups | 0:28:51 | 0:28:52 | |
but what I'm doing is, people are drinking out of these. | 0:28:52 | 0:28:55 | |
-Is that OK with you? -That's fine. -OK, thanks. Two minutes. | 0:28:55 | 0:29:00 | |
-Hi, guys, I'm so sorry for the wait. -That's OK. -Thank you. -Here you go. | 0:29:02 | 0:29:06 | |
We've been waiting quite a long time now, | 0:29:06 | 0:29:08 | |
is it going to take much longer? | 0:29:08 | 0:29:10 | |
-This family's been waiting... -MY family have been waiting for ages. | 0:29:10 | 0:29:13 | |
David, go and give them the food | 0:29:13 | 0:29:15 | |
you've been waiting for for three years, go! | 0:29:15 | 0:29:17 | |
That family has been there for over half an hour now. | 0:29:17 | 0:29:19 | |
ALL TALK AT ONCE | 0:29:19 | 0:29:21 | |
It's been half an hour and we haven't had so much as a cup of tea yet... | 0:29:21 | 0:29:24 | |
-Oh, dear. -..so I think we'll go to the cafe round the corner. | 0:29:24 | 0:29:27 | |
Well, I'm sorry to hear that. | 0:29:27 | 0:29:28 | |
SHE SIGHS | 0:29:28 | 0:29:30 | |
One hour to go. | 0:29:34 | 0:29:36 | |
Back in the 1940s, after the early invasion, | 0:29:36 | 0:29:39 | |
no sign of a second wave. | 0:29:39 | 0:29:41 | |
-Are you OK? Can I get you anything? -Cup of tea. -Good, OK. Thank you. | 0:29:41 | 0:29:47 | |
-How many tables are empty? -About half of them, I'd say. | 0:29:49 | 0:29:53 | |
Because you two are in uniform, I want you to go to the train station, | 0:29:53 | 0:29:57 | |
give out some fliers, shout at people - not shout at them - | 0:29:57 | 0:30:00 | |
but you want to advertise where we are, what we're doing. | 0:30:00 | 0:30:03 | |
-Give them to everyone that you see. -Yeah. | 0:30:03 | 0:30:05 | |
Do you know where this train station is? It's just round there, isn't it? | 0:30:06 | 0:30:10 | |
I actually don't know. | 0:30:10 | 0:30:12 | |
-Is it busy again? -We're half there. | 0:30:15 | 0:30:18 | |
And we've got the rest of the afternoon to come. | 0:30:18 | 0:30:20 | |
Down that way? | 0:30:20 | 0:30:21 | |
Are we allowed to walk on the grass? | 0:30:23 | 0:30:25 | |
People have had their lunch. They've gone for a nice long walk, they're going to come here | 0:30:26 | 0:30:31 | |
at the end of their walk. We've been lucky so far in the fact that the weather has stayed off. | 0:30:31 | 0:30:35 | |
Well, I don't think we need to worry about it. | 0:30:35 | 0:30:38 | |
-Maria and Nav are already out there getting customers out. -Hmm. | 0:30:38 | 0:30:42 | |
-What way? -Shall we run a bit? | 0:30:42 | 0:30:45 | |
-Yeah. -Come on. | 0:30:45 | 0:30:47 | |
Is this the cup without the saucer? ALL LAUGH | 0:30:51 | 0:30:55 | |
Well, you know, it is the Mad Hatter's tea party. | 0:30:55 | 0:30:57 | |
ALL MURMUR AGREEMENT | 0:30:57 | 0:30:58 | |
45 minutes to go. | 0:31:00 | 0:31:02 | |
Thanks very much. Have a great day. Thank you. See you soon. Bye-bye. | 0:31:02 | 0:31:05 | |
At the Mad Hatter's tea party, sanity at last. | 0:31:05 | 0:31:08 | |
That's brilliant, thank you very much. Have a good day. | 0:31:08 | 0:31:11 | |
How was your tea? | 0:31:12 | 0:31:13 | |
Pleasant little interlude, and we did enjoy it. It was good value. | 0:31:13 | 0:31:17 | |
-Paying by cash or card? The exact amount? -The exact amount. -Cool. | 0:31:17 | 0:31:20 | |
And I also thought the scene was fun, you know, | 0:31:20 | 0:31:23 | |
-being served by a white rabbit. -Yes. | 0:31:23 | 0:31:26 | |
Oh, I can smell...chocolate spread. | 0:31:27 | 0:31:31 | |
Another pot of tea? That's brilliant. | 0:31:31 | 0:31:33 | |
At first, things did get a bit haywire | 0:31:33 | 0:31:35 | |
because we had too many people coming in, but at the moment | 0:31:35 | 0:31:38 | |
things are very controlled, very relaxed | 0:31:38 | 0:31:40 | |
and everyone is enjoying themselves. | 0:31:40 | 0:31:42 | |
Hi, guys. Sorry for the wait. There you go. | 0:31:43 | 0:31:48 | |
30 minutes left. | 0:31:49 | 0:31:51 | |
For Navdeep and Maria, it's back to base without reinforcements... | 0:31:53 | 0:31:57 | |
to find the 1940s tea parlour deserted. | 0:31:57 | 0:32:01 | |
Time to mobilise the troops. | 0:32:01 | 0:32:04 | |
Basically, final push now, we can slash prices. | 0:32:04 | 0:32:06 | |
I want to go in for the kill now and charge £7. | 0:32:06 | 0:32:09 | |
-Right, let's not waste time - just make a decision so we can get out selling. -I said £7. -OK, fine. | 0:32:09 | 0:32:13 | |
-Go. -OK, come on. | 0:32:13 | 0:32:15 | |
STIRRING MARTIAL MUSIC | 0:32:15 | 0:32:17 | |
Hello, ladies. Can I introduce you to our afternoon tea parlour? | 0:32:17 | 0:32:21 | |
And we've cut our price down to £7! | 0:32:21 | 0:32:24 | |
We're on the south side of this building. | 0:32:24 | 0:32:26 | |
It's all very healthy, very good food. | 0:32:26 | 0:32:29 | |
I'd like to invite you to our afternoon tea parlour. No? OK. | 0:32:29 | 0:32:32 | |
'It's not been as busy as we'd have hoped.' | 0:32:32 | 0:32:35 | |
We need to get the crowds over there. | 0:32:35 | 0:32:36 | |
Captured just before closing time, last-minute trade. | 0:32:36 | 0:32:39 | |
Right, we've got two customers. This is Alice, she will seat you. | 0:32:39 | 0:32:42 | |
Thank you very much. | 0:32:42 | 0:32:44 | |
£7 from 16. | 0:32:45 | 0:32:47 | |
Brilliant. Thank you very much. | 0:32:47 | 0:32:49 | |
So that's £14, please. | 0:32:49 | 0:32:51 | |
5pm. | 0:32:52 | 0:32:54 | |
Teatime over. | 0:32:56 | 0:32:58 | |
The Mad Hatter theme went down fantastic, but I feel like David | 0:33:01 | 0:33:06 | |
did let the team down and I think he'd probably admit that himself. | 0:33:06 | 0:33:09 | |
I don't think that I've earned the respect of my team today, | 0:33:09 | 0:33:12 | |
because they didn't understand how much pressure I was under. | 0:33:12 | 0:33:15 | |
I'm not feeling too down, purely because we've got such a massive profit margin. | 0:33:17 | 0:33:21 | |
-I'm so proud of the service that you guys offered today. -We've worked really well together as a team. | 0:33:21 | 0:33:26 | |
We didn't even have any conflict, which is saying something from me! | 0:33:26 | 0:33:30 | |
MARIA LAUGHS | 0:33:30 | 0:33:31 | |
Right, let's wash up and go get some cakes. | 0:33:31 | 0:33:34 | |
Yeah, we can eat the leftovers, come on. | 0:33:34 | 0:33:37 | |
Tonight, the washing up. | 0:33:37 | 0:33:39 | |
Tomorrow, hung out to dry in the boardroom. | 0:33:39 | 0:33:43 | |
Good morning. | 0:34:16 | 0:34:17 | |
ALL: Good morning, Lord Sugar. | 0:34:17 | 0:34:20 | |
Now, David, I made you the project manager of Platinum. | 0:34:21 | 0:34:27 | |
So perhaps you'd like to tell me how you got on. | 0:34:27 | 0:34:31 | |
-We went with a Mad Hatter's theme. -Mad Hatter's theme? -Yep. | 0:34:31 | 0:34:34 | |
-From Alice in Wonderland? -Yes, yeah. We felt that... | 0:34:34 | 0:34:38 | |
Alice was in Odyssey, though. | 0:34:38 | 0:34:40 | |
DAVID LAUGHS | 0:34:40 | 0:34:43 | |
We felt that we wanted a new twist, something that would excite people. | 0:34:43 | 0:34:46 | |
What price did you go with? | 0:34:46 | 0:34:48 | |
David said £6, £7, | 0:34:48 | 0:34:50 | |
and that was the first decision he'd made all day. | 0:34:50 | 0:34:53 | |
I thought, "He's project manager," I didn't want to take that from him | 0:34:53 | 0:34:56 | |
-because I'd debated everything else he'd said. -Did you agree with it? | 0:34:56 | 0:35:00 | |
Well, I just said, "It's more than a 200% mark-up so it's up to you." | 0:35:00 | 0:35:03 | |
How did you know it was more than a 200% mark-up? | 0:35:03 | 0:35:06 | |
Because we knew how much we'd... | 0:35:06 | 0:35:08 | |
So what had you bought, then? Let us go through what you bought. | 0:35:08 | 0:35:12 | |
We went with salmon and cucumber, chocolate spread, cheese and jam. | 0:35:12 | 0:35:15 | |
What? Cheese and jam? | 0:35:15 | 0:35:17 | |
Are you sure you didn't get that wrong? | 0:35:17 | 0:35:20 | |
-Cheese and ham, you mean? -No, cheese and jam. | 0:35:20 | 0:35:22 | |
I would hate to think what your BLT was made up of, | 0:35:22 | 0:35:25 | |
bacon and tuna... | 0:35:25 | 0:35:27 | |
It's just like cheese and cranberry, but a little bit sweeter. | 0:35:27 | 0:35:30 | |
What did you lot do? | 0:35:30 | 0:35:32 | |
-In the afternoon, we baked the cakes. -You baked the cakes. So this is your lot here, is it? -Yeah. | 0:35:32 | 0:35:36 | |
This was known as "a garden surprise" on the menu. | 0:35:36 | 0:35:40 | |
-It's not bad. Not bad. -Thank you. | 0:35:40 | 0:35:43 | |
Now, I spoke to Karren. | 0:35:43 | 0:35:45 | |
I understand that, on the second day, | 0:35:45 | 0:35:48 | |
the place was like disorganised chaos. Complete and utter chaos. | 0:35:48 | 0:35:51 | |
It looked like a chimps' tea party, never mind a Mad Hatter's tea party. | 0:35:51 | 0:35:57 | |
You were the project manager. Why? | 0:35:57 | 0:35:59 | |
I have to admit that, at the beginning, | 0:35:59 | 0:36:01 | |
we had around 40 people lined up, coming in, er... | 0:36:01 | 0:36:07 | |
David's organisational skills were very poor yesterday. | 0:36:07 | 0:36:10 | |
It got to the stage where me, Lucy and Steven stepped in | 0:36:10 | 0:36:13 | |
and organised ourselves, and then we were telling David what to do | 0:36:13 | 0:36:18 | |
because he was just running around like a headless chicken. | 0:36:18 | 0:36:20 | |
-I think it all happened very quickly... -Did you lose it, then? | 0:36:20 | 0:36:23 | |
-What... -You lost control? | 0:36:23 | 0:36:25 | |
-We had so many people coming in at once... -I'm asking that question. | 0:36:25 | 0:36:28 | |
Don't dodge the question. Did you lose control of the task? | 0:36:28 | 0:36:32 | |
At...like...at a point, there was chaos in the kitchen and... | 0:36:32 | 0:36:36 | |
There was no chaos in the kitchen, | 0:36:36 | 0:36:37 | |
it was chaos in-between the kitchen and the tent. | 0:36:37 | 0:36:40 | |
It wasn't the kitchen. I was fully prepared. | 0:36:40 | 0:36:42 | |
The food was ready and waiting. | 0:36:42 | 0:36:44 | |
Obviously, there's only so much I can do. | 0:36:44 | 0:36:47 | |
-I was about to ask you whether he was a good team leader or not. -I think he started off quite well. | 0:36:47 | 0:36:52 | |
David, you're supposed to be this charmer. You look like a bit of a damsel in distress here. | 0:36:52 | 0:36:56 | |
I don't know if you read tea leaves, | 0:36:56 | 0:36:58 | |
but it's not looking too good at the moment. | 0:36:58 | 0:37:00 | |
-Alice... -Yes, Lord Sugar. -Tell me what happened. | 0:37:00 | 0:37:04 | |
We decided we wanted to go for the 1940s theme, | 0:37:04 | 0:37:08 | |
purely because we were in the birthplace of Churchill. | 0:37:08 | 0:37:11 | |
You're talking about Churchill the politician, not Churchill the dog. | 0:37:11 | 0:37:15 | |
We wanted to replace the rations with luxury products | 0:37:15 | 0:37:18 | |
and a high-end quality tea. | 0:37:18 | 0:37:20 | |
So you went for the quality end. | 0:37:20 | 0:37:22 | |
You've heard this lot here - pile 'em high, sell 'em cheap. | 0:37:22 | 0:37:25 | |
How's Alice as a project manager? | 0:37:25 | 0:37:27 | |
I thought she was really good on the second day. | 0:37:27 | 0:37:30 | |
I really do back that she was very good the second day. | 0:37:30 | 0:37:32 | |
The first day, slightly disorganised and indecisive. | 0:37:32 | 0:37:35 | |
But the second day, I felt she picked up. | 0:37:35 | 0:37:37 | |
I was a bit nervous sending you out on this task, Maria, | 0:37:37 | 0:37:40 | |
with all of these cups around, because until now | 0:37:40 | 0:37:42 | |
-you've been a bit of a bull in a china shop, haven't you, really? -Well, I think... | 0:37:42 | 0:37:46 | |
How was she? Any good? | 0:37:46 | 0:37:48 | |
ALL: She was much better. | 0:37:48 | 0:37:50 | |
So how much did you charge in the end? | 0:37:50 | 0:37:51 | |
-We charged £16 for adults. -£16?! -£16, yes, Lord Sugar. | 0:37:51 | 0:37:55 | |
You're supposed to be putting on a tea in the '40s during the Blitz | 0:37:55 | 0:37:58 | |
not at the bloody Ritz! | 0:37:58 | 0:38:01 | |
Yeah, there was a bit of negotiation on price. | 0:38:01 | 0:38:04 | |
Who did the cakes, then? | 0:38:04 | 0:38:05 | |
-The three of us did the cakes. -Right. These are them, then? What are these? | 0:38:05 | 0:38:09 | |
-These are supposed to be your... -They were chocolate... -..cupcakes, are they? | 0:38:09 | 0:38:13 | |
-They were mini cakes. -Yeah. | 0:38:13 | 0:38:16 | |
Well, one thing's for sure - Mr Kipling's got nothing to worry about. | 0:38:16 | 0:38:20 | |
Well, I think it's time now to see how we got on. | 0:38:20 | 0:38:25 | |
Nick, perhaps you would be kind enough to let me know how your team got on. | 0:38:25 | 0:38:30 | |
Odyssey spent £284... | 0:38:30 | 0:38:34 | |
..and their sales amounted to 375, | 0:38:36 | 0:38:40 | |
which generated a profit of just under £91. | 0:38:40 | 0:38:43 | |
Right, well, at least you made a profit. Karren, for Platinum? | 0:38:43 | 0:38:49 | |
Well, Platinum spent £158. | 0:38:49 | 0:38:51 | |
And you sold £474, | 0:38:51 | 0:38:55 | |
making a profit of £316. | 0:38:55 | 0:38:58 | |
And, David, you should say thank you very much to Ashleigh and Lucy. | 0:38:58 | 0:39:01 | |
-Thank you very much. -You're welcome. -Wow! | 0:39:01 | 0:39:05 | |
£158! | 0:39:05 | 0:39:07 | |
And you sold £474 worth of stuff. | 0:39:07 | 0:39:11 | |
Very, very good indeed. | 0:39:11 | 0:39:13 | |
David, your team bailed you right out of trouble here. | 0:39:13 | 0:39:16 | |
Right out of trouble. | 0:39:16 | 0:39:17 | |
Everyone worked 110%. | 0:39:17 | 0:39:20 | |
Well, you're going to have a very deserved treat. | 0:39:20 | 0:39:23 | |
You put on an afternoon tea - | 0:39:23 | 0:39:26 | |
you're going to go swimming with the sharks | 0:39:26 | 0:39:31 | |
at a famous London aquarium - | 0:39:31 | 0:39:34 | |
let's hope you're not the shark's tea. OK? So go and enjoy yourselves. | 0:39:34 | 0:39:37 | |
Off you go. I'll see you on the next task. | 0:39:37 | 0:39:39 | |
-My first treat! -I love aquariums! | 0:39:48 | 0:39:51 | |
I've never known how this feels. | 0:39:55 | 0:39:58 | |
Well, your next tea party's going to be at the loser's cafe. | 0:40:00 | 0:40:05 | |
So you need to go off and have a chat amongst yourselves | 0:40:07 | 0:40:10 | |
and we'll come back in here later on and we'll decide | 0:40:10 | 0:40:14 | |
which one of you will be leaving the process, OK? Off you go. | 0:40:14 | 0:40:20 | |
ALL: Thank you, Lord Sugar. | 0:40:20 | 0:40:22 | |
David was a little bit lucky | 0:40:50 | 0:40:52 | |
to be on this treat. I think we sort of saved him. | 0:40:52 | 0:40:54 | |
'It was a shambles, basically.' | 0:40:54 | 0:40:57 | |
'David definitely owes one to me and Lucy' | 0:40:57 | 0:41:00 | |
for keeping him here. | 0:41:00 | 0:41:01 | |
This is amazing! | 0:41:03 | 0:41:05 | |
I never thought I'd be swimming with sharks, like, in my entire life. | 0:41:05 | 0:41:08 | |
I'm so happy. | 0:41:08 | 0:41:10 | |
I think there was confusion with the theme, | 0:41:25 | 0:41:27 | |
because although we all agreed on 1940s vintage, | 0:41:27 | 0:41:29 | |
we didn't know whether it was with a twist or staple, traditional. | 0:41:29 | 0:41:33 | |
It was never... One thing I can say is our phone calls were never clear. | 0:41:33 | 0:41:37 | |
'I would not like to be' | 0:41:37 | 0:41:38 | |
in Alice's position right now. She has a very tough decision to make. | 0:41:38 | 0:41:41 | |
One minute you were saying, "Stick to tradition, That's how we'll sell it." | 0:41:41 | 0:41:45 | |
-And then... -It was together. I wanted them together. | 0:41:45 | 0:41:48 | |
-So you wanted traditional with a twist? -I wanted your iconic stuff, | 0:41:48 | 0:41:52 | |
with something that was going to grab their imagination. | 0:41:52 | 0:41:55 | |
It's very hard to decide who to take back into the boardroom with me, | 0:41:55 | 0:41:58 | |
purely because everyone put their hardest in. | 0:41:58 | 0:42:00 | |
I think the other team were very, very lucky with their poor management. | 0:42:00 | 0:42:03 | |
PHONE RINGS | 0:42:13 | 0:42:16 | |
Can you send the candidates in, please? | 0:42:16 | 0:42:19 | |
'Yes, Lord Sugar.' | 0:42:19 | 0:42:20 | |
Well, I trust you had an... | 0:42:44 | 0:42:47 | |
in-depth discussion amongst yourselves. | 0:42:47 | 0:42:50 | |
I look at the other team | 0:42:51 | 0:42:53 | |
and I see that they spent something like £70, | 0:42:53 | 0:42:58 | |
compared to your £160 | 0:42:58 | 0:43:01 | |
on cakes and cake decoration, | 0:43:01 | 0:43:04 | |
and, to be blunt about this, | 0:43:04 | 0:43:06 | |
their cakes and their ideas leave yours standing. | 0:43:06 | 0:43:09 | |
-You've got a lot of experience in kitchens, haven't you? -Yeah. | 0:43:09 | 0:43:12 | |
You make desserts and you sell them in a pub | 0:43:12 | 0:43:14 | |
where you work in the kitchen. | 0:43:14 | 0:43:17 | |
-I mean, this is, like, right up your alley. -And I took charge of the kitchen. | 0:43:17 | 0:43:21 | |
Why did you spend so much money on the stuff, then? | 0:43:21 | 0:43:23 | |
Because we fit the brief that Alice gave us. | 0:43:23 | 0:43:25 | |
I did stress from the beginning of the day | 0:43:25 | 0:43:28 | |
that we wanted iconic British food | 0:43:28 | 0:43:29 | |
that everyone from around the world would be able to recognise as British, | 0:43:29 | 0:43:33 | |
but I wanted - and I did stress this throughout the day - a twist. | 0:43:33 | 0:43:36 | |
-ALL TALK AT ONCE -This was another problem as well, Lord Sugar. | 0:43:36 | 0:43:40 | |
Your entire team did not get that message - you did not express that clearly. | 0:43:40 | 0:43:43 | |
One minute, you were going straight-down-the-line traditional, | 0:43:43 | 0:43:46 | |
the next minute, traditional and quirky. | 0:43:46 | 0:43:48 | |
-It was so wishy-washy. -I said, "Yes, we're staying traditional, | 0:43:48 | 0:43:51 | |
"we're staying iconically British, but I want a twist." | 0:43:51 | 0:43:53 | |
If it was seven quid, or ten quid, | 0:43:53 | 0:43:55 | |
do you think you would have sold more? | 0:43:55 | 0:43:58 | |
ALL: I don't think so. | 0:43:58 | 0:43:59 | |
Why did you drop the price, at the end, then, to £7? | 0:43:59 | 0:44:02 | |
Because the trade was very, very slow. | 0:44:02 | 0:44:04 | |
There were very few people around. We just wanted people to... | 0:44:04 | 0:44:07 | |
-Did anybody buy it at £7, in the end? -I think two more couples came in. | 0:44:07 | 0:44:10 | |
But that contradicts what you just said there - | 0:44:10 | 0:44:12 | |
-"No, I don't think the price would have changed anything." -Exactly. | 0:44:12 | 0:44:15 | |
-Then you dropped it! -You dropped the price, maybe you dropped the price too late. | 0:44:15 | 0:44:19 | |
Initially, I wasn't happy with the £16. | 0:44:19 | 0:44:21 | |
We'd negotiated and found a middle ground. I wanted to go for a lower price. | 0:44:21 | 0:44:25 | |
-From the start, you were saying, "Too high, too high." -Yeah. | 0:44:25 | 0:44:28 | |
My impression, actually, was that Maria was very happy, | 0:44:28 | 0:44:31 | |
and, indeed, pushing for a higher price. | 0:44:31 | 0:44:34 | |
No, but, the problem was, at the end of the day, the other team's costs | 0:44:34 | 0:44:37 | |
were lower, so they could afford to charge £7. | 0:44:37 | 0:44:40 | |
We wouldn't have been able to afford to... | 0:44:40 | 0:44:43 | |
I'm getting a picture now of what's gone on here. | 0:44:43 | 0:44:46 | |
Navdeep, who do you think was responsible for the failure of this task? | 0:44:46 | 0:44:51 | |
-There was a lack of communication on the first day. -There was a problem with phone calls. -A huge problem. | 0:44:51 | 0:44:55 | |
-What was the huge problem? -To be honest, | 0:44:55 | 0:44:57 | |
I felt like my sub-team was more trying to contact them than the other way round. | 0:44:57 | 0:45:01 | |
-I really felt that we were just... -Let's clarify one thing. | 0:45:01 | 0:45:05 | |
If you call your project manager and the project manager, maybe, | 0:45:05 | 0:45:09 | |
is engrossed in a discussion with somebody, | 0:45:09 | 0:45:12 | |
-it's understandable they turn the phone off. It's unprofessional. -That's fair enough. | 0:45:12 | 0:45:16 | |
-But why didn't you call them back? -We called them back | 0:45:16 | 0:45:18 | |
-as soon as we were outside the building. -The whole day... You weren't... | 0:45:18 | 0:45:21 | |
The market research was the first thing that we did! We had a clear briefing... | 0:45:21 | 0:45:25 | |
-But I'm not talking about... -You knew exactly what you were doing from the briefing. | 0:45:25 | 0:45:29 | |
-I'm not going to shout over you. -So don't say the disorganisation was before that, | 0:45:29 | 0:45:33 | |
-because that was the first thing we did in the morning. -I'm talking about the whole, entire day. | 0:45:33 | 0:45:37 | |
We had to ring you, we had to ring you about prices... | 0:45:37 | 0:45:40 | |
As I said, I mean... Look, the 1940s theme is one thing. | 0:45:40 | 0:45:44 | |
If it was in the 1940s, I could understand why you can't communicate. | 0:45:44 | 0:45:48 | |
This modern day and age, we've got mobile phones. | 0:45:48 | 0:45:50 | |
You're dressed up in army uniform and RAF uniforms but you didn't have to use Morse code. | 0:45:50 | 0:45:56 | |
-You could have used the phone. -I completely hold my hand up and say | 0:45:56 | 0:46:00 | |
-the first day wasn't very organised. -It was confusion. | 0:46:00 | 0:46:03 | |
Yeah, it was! On the second day, I completely learnt from it. | 0:46:03 | 0:46:06 | |
There was far more organisation on the second day. | 0:46:06 | 0:46:09 | |
It was more organised on the second day. | 0:46:09 | 0:46:11 | |
Like David said, it's hard to organise the kitchen and make sure everything's outside's going well, | 0:46:11 | 0:46:16 | |
all the front-of-house stuff. I learnt, in a day, to turn it round. | 0:46:16 | 0:46:18 | |
-HE EXHALES -OK. | 0:46:18 | 0:46:21 | |
Alice, I'd like you to think about which two people you'd like to bring back into this boardroom. | 0:46:21 | 0:46:25 | |
I'm bringing back into the boardroom with me | 0:46:27 | 0:46:31 | |
Maria and Nav. | 0:46:31 | 0:46:33 | |
-Can I just clarify that? What's the justification for me, sorry? -Because... | 0:46:33 | 0:46:37 | |
Shall we find out afterwards? | 0:46:37 | 0:46:39 | |
-No, cos I really don't think this is fair, Lord Sugar. -Well, if you don't think it's fair, | 0:46:39 | 0:46:43 | |
you're going to have ample opportunity to tell me why, OK? | 0:46:43 | 0:46:47 | |
OK, that's fine. | 0:46:47 | 0:46:49 | |
That's the purpose of coming back again, yeah? | 0:46:49 | 0:46:52 | |
You two chaps go back to the house, OK? | 0:46:52 | 0:46:55 | |
You three, go outside and I'll call you back in shortly. | 0:46:55 | 0:46:59 | |
-Thank you, Lord Sugar. -Thanks, Lord Sugar. | 0:46:59 | 0:47:02 | |
Good luck, guys. | 0:47:12 | 0:47:14 | |
Maria's very feisty, isn't she? | 0:47:21 | 0:47:23 | |
She'll have to speak up for herself when she comes back in here. | 0:47:23 | 0:47:26 | |
I'm sure she'll have no problem doing that. | 0:47:26 | 0:47:30 | |
I'm not sure what Alice will be able to pin on Navdeep, quite frankly. | 0:47:30 | 0:47:34 | |
I wonder whether it's because they're young | 0:47:34 | 0:47:38 | |
that they select who they're bringing back on personality as opposed to contribution. | 0:47:38 | 0:47:42 | |
I hope not. I've always warned them that they mustn't bring people back | 0:47:42 | 0:47:45 | |
on their personality, they've got to bring them back because of the particular task. | 0:47:45 | 0:47:49 | |
When they come back in, | 0:47:49 | 0:47:51 | |
I'll have to decide which one of them is going home. | 0:47:51 | 0:47:55 | |
PHONE RINGS | 0:47:56 | 0:47:59 | |
Can you send the three of them in, please? Thank you. | 0:47:59 | 0:48:02 | |
Lord Sugar will see you now. | 0:48:03 | 0:48:06 | |
Alice, can you explain why you've brought Maria back? | 0:48:24 | 0:48:27 | |
I brought Maria back for this particular task purely because | 0:48:27 | 0:48:31 | |
she was really, really pushing for higher prices. She's... | 0:48:31 | 0:48:34 | |
My whole sub-team pushed for the higher prices. | 0:48:34 | 0:48:36 | |
-How about letting her speak... -Sorry, Lord Sugar. | 0:48:36 | 0:48:40 | |
-..and then you can speak? -I apologise. | 0:48:40 | 0:48:42 | |
That's a key example of what I'm saying. | 0:48:42 | 0:48:45 | |
Me and Patrick were both very cautious about the prices, | 0:48:45 | 0:48:48 | |
but Maria was insistent upon going higher. | 0:48:48 | 0:48:51 | |
She sometimes... She's a lovely, lovely girl, but sometimes, | 0:48:51 | 0:48:55 | |
when you come into the task with her, it's very hard to sometimes get through to her. | 0:48:55 | 0:49:00 | |
It's very much one way when you're working with her. | 0:49:00 | 0:49:03 | |
And I feel like, she thinks, in order to be a good business person, | 0:49:03 | 0:49:06 | |
you have to be ruthless and put yourself out there the whole time. | 0:49:06 | 0:49:09 | |
And, yes, you have to make hard decisions, and, yes, you have to follow your gut instinct, | 0:49:09 | 0:49:13 | |
but that does not mean you make it difficult for everyone else. | 0:49:13 | 0:49:16 | |
So the reason for bringing her back here is because she was holding out | 0:49:16 | 0:49:19 | |
for even a higher price, is that what you're saying? | 0:49:19 | 0:49:22 | |
Yes, and I don't feel like, on the day, front of house, | 0:49:22 | 0:49:25 | |
she was as energetic or pushed the product as much as she could have. | 0:49:25 | 0:49:28 | |
I don't really think you pushed the product enough. | 0:49:28 | 0:49:31 | |
I REALLY pushed the product! | 0:49:31 | 0:49:33 | |
I was organising. I was making sure that everything behind the scenes | 0:49:33 | 0:49:36 | |
and front-of-house was running smoothly. | 0:49:36 | 0:49:38 | |
Sorry, I need to calm down, because... Can I just breathe for a second? | 0:49:38 | 0:49:41 | |
Because I know I'm actually going to get very angry here, | 0:49:41 | 0:49:45 | |
because that is a load of rubbish. I really did push that product so much. | 0:49:45 | 0:49:49 | |
I was behind it, from the eyes of every customer... | 0:49:49 | 0:49:52 | |
What about in the eyes of Nick? | 0:49:52 | 0:49:53 | |
Nick, did you feel that I wasn't pushing the product? | 0:49:53 | 0:49:57 | |
I don't think that I was excited at your activity. | 0:49:57 | 0:50:01 | |
-No? -You were wearing the suit but that was it. -OK, I get your point. | 0:50:01 | 0:50:06 | |
We wore them and we wore them with confidence and we spoke to people. | 0:50:06 | 0:50:09 | |
You weren't behind us at all times so you don't know what we said. | 0:50:09 | 0:50:12 | |
Not at one point for the rest of the day did you call us back, | 0:50:12 | 0:50:15 | |
did you reassess the situation | 0:50:15 | 0:50:16 | |
and say, "Navdeep, Maria, you're not working hard enough. | 0:50:16 | 0:50:19 | |
"You need to do more." That is what a project manager should do | 0:50:19 | 0:50:22 | |
and it is ridiculous that in the boardroom is the first time | 0:50:22 | 0:50:25 | |
I find out you think I didn't do enough. | 0:50:25 | 0:50:27 | |
I don't think... I did not bring you back... | 0:50:27 | 0:50:29 | |
It would be ridiculous for a project manager to say, "You're not doing enough." I brought you back... | 0:50:29 | 0:50:33 | |
It'd be ridiculous to say, "You're not doing enough?" | 0:50:33 | 0:50:36 | |
-That's a project manager's job! -No, no, no. I brought you back regularly to say, | 0:50:36 | 0:50:40 | |
"You're doing well but we can do better. | 0:50:40 | 0:50:42 | |
-"Come on, let's give it more energy." -How generalised is that? | 0:50:42 | 0:50:45 | |
"Well done, girlies, now go out and do it again." That is not specific enough. | 0:50:45 | 0:50:49 | |
Ladies, you know, screaming at the top of your voice... | 0:50:49 | 0:50:53 | |
-Sorry. -..is not really very professional. | 0:50:53 | 0:50:57 | |
-Sorry. -Could you tell me what Navdeep is doing back here? | 0:50:57 | 0:51:01 | |
Navdeep is back here because I don't think she's a businessman. | 0:51:01 | 0:51:05 | |
I don't think she's got that killer instinct. | 0:51:05 | 0:51:07 | |
I don't normally endorse what candidates say | 0:51:07 | 0:51:10 | |
about other candidates, but she raises an interesting point. | 0:51:10 | 0:51:13 | |
Clearly, in your application here, you make a lot of the fact | 0:51:13 | 0:51:19 | |
that you are a good public speaker. | 0:51:19 | 0:51:21 | |
I've come across people before that are great at speaking, great at presentations, | 0:51:21 | 0:51:26 | |
but sometimes can't sell a box of matches. | 0:51:26 | 0:51:29 | |
I suppose my question, really, is | 0:51:29 | 0:51:31 | |
-whether you do have that business acumen. -I genuinely think I do. | 0:51:31 | 0:51:35 | |
I would not have applied to this process | 0:51:35 | 0:51:37 | |
if I did not think this was perfect for me. | 0:51:37 | 0:51:39 | |
-You know, I want this so much and I think... -I'm sure everybody does. | 0:51:39 | 0:51:43 | |
I know, but I think that I can go into business. | 0:51:43 | 0:51:46 | |
I've done a lot of charity stuff, | 0:51:46 | 0:51:47 | |
I've done a lot of public speaking, debating. | 0:51:47 | 0:51:49 | |
There is more to me than that. I know that. | 0:51:49 | 0:51:51 | |
I know that I have the potential to go so far | 0:51:51 | 0:51:54 | |
and that is why I need this. | 0:51:54 | 0:51:56 | |
Yeah. Yeah. | 0:51:56 | 0:51:59 | |
-I think I've put... -Who should be fired for this task? -Alice. | 0:51:59 | 0:52:01 | |
-Sorry? -Alice. | 0:52:01 | 0:52:03 | |
-And the reason why? -OK, and this is not just based on this task. | 0:52:03 | 0:52:05 | |
I've worked with her every week | 0:52:05 | 0:52:07 | |
and I think that she is a little bit of a nodding dog. | 0:52:07 | 0:52:11 | |
I think she sort of agrees with everything everyone says. | 0:52:11 | 0:52:14 | |
She is very much, "Go, girlies, well done. Everything is great." | 0:52:14 | 0:52:17 | |
And she just ignores the important things. | 0:52:17 | 0:52:20 | |
Maria, why shouldn't I fire you? | 0:52:20 | 0:52:22 | |
Because I am incredibly passionate | 0:52:22 | 0:52:24 | |
and that is sometimes shown through my fiery attitude, | 0:52:24 | 0:52:27 | |
but, you know what, Lord Sugar? Rome wasn't built in a day. | 0:52:27 | 0:52:30 | |
You told me this time two weeks ago that I had to change | 0:52:30 | 0:52:32 | |
-and I have adapted to that. And all this... -How have you adapted? | 0:52:32 | 0:52:36 | |
I mean, you are as loud as you were in the first week. | 0:52:36 | 0:52:39 | |
In this boardroom, but not on task, I wasn't. In the boardroom, I have to defend my interests. | 0:52:39 | 0:52:43 | |
When you first posed the question to my whole team - did I adapt well? | 0:52:43 | 0:52:48 | |
They said yes. And, to be honest with you, Lord Sugar, | 0:52:48 | 0:52:51 | |
there's nothing - and I mean nothing - in my life that I want more than this. | 0:52:51 | 0:52:55 | |
You know what? Sorry, Maria, I'm hearing a bubbly drone, right? | 0:52:55 | 0:53:00 | |
I just want a very simple explanation as to why | 0:53:00 | 0:53:05 | |
you should remain in this process. | 0:53:05 | 0:53:08 | |
I, Lord Sugar, should remain in this process | 0:53:08 | 0:53:11 | |
because the failure of this task was not down to me at all. | 0:53:11 | 0:53:14 | |
-Who should be fired? -I think Alice should be fired. | 0:53:14 | 0:53:17 | |
-Navdeep... -Alice. -..who should be fired? | 0:53:17 | 0:53:19 | |
-Alice? -Maria. | 0:53:19 | 0:53:20 | |
Can you tell me what I did that actually led to the failure of this task? | 0:53:20 | 0:53:25 | |
You went out and you didn't really... | 0:53:25 | 0:53:27 | |
-you didn't inspire anyone to come in to see us. -But did you, really? | 0:53:27 | 0:53:30 | |
-Cos we did never have a full tent. -I was making sure... | 0:53:30 | 0:53:33 | |
Ladies, ladies, I think I've heard enough now. | 0:53:33 | 0:53:36 | |
This task was to demonstrate one's organisational abilities, OK? | 0:53:38 | 0:53:44 | |
It was also to try and bring out in people | 0:53:45 | 0:53:48 | |
some kind of entrepreneurial spirit | 0:53:48 | 0:53:51 | |
and whether they get the business plot. | 0:53:51 | 0:53:53 | |
I don't think you did get the business plot here, Alice, | 0:53:53 | 0:53:58 | |
to be perfectly frank. | 0:53:58 | 0:54:01 | |
I think a lot of things ran away. | 0:54:01 | 0:54:05 | |
On the other hand, Navdeep, | 0:54:05 | 0:54:08 | |
you know, I'm sure you're a pretty smart girl, | 0:54:08 | 0:54:12 | |
but I'm looking for an entrepreneur, | 0:54:12 | 0:54:16 | |
a budding entrepreneur, really, not a debater. | 0:54:16 | 0:54:19 | |
And you, Maria... Well, raising your voice, | 0:54:22 | 0:54:28 | |
being aggressive, doesn't always get you what you want. Yeah? | 0:54:28 | 0:54:32 | |
It doesn't work with me, OK? | 0:54:32 | 0:54:34 | |
Just raising your voice and talking at 1,000 miles an hour, | 0:54:34 | 0:54:37 | |
trying to intimidate somebody. | 0:54:37 | 0:54:40 | |
It is very, very difficult for me | 0:54:40 | 0:54:42 | |
to put up with something like that because I've got to make a decision. | 0:54:42 | 0:54:46 | |
So I have decided... | 0:54:46 | 0:54:48 | |
..and my decision is that... | 0:54:50 | 0:54:53 | |
..due to the... | 0:54:58 | 0:55:02 | |
poor business logic in this particular task, | 0:55:02 | 0:55:07 | |
and the way it was conducted, it is, with regret, | 0:55:07 | 0:55:11 | |
Alice, you're fired. | 0:55:11 | 0:55:13 | |
Thank you so much for this opportunity, Lord Sugar. | 0:55:13 | 0:55:15 | |
It's been a pleasure, Nick, Karren. | 0:55:15 | 0:55:18 | |
This was a 1940s theme, it was supposed to be. | 0:55:31 | 0:55:35 | |
Of course, you wouldn't know this but there was a very famous singer | 0:55:35 | 0:55:39 | |
at the time called Vera Lynn and her famous song was We'll Meet Again. | 0:55:39 | 0:55:45 | |
You two are lucky that we will meet again. | 0:55:45 | 0:55:47 | |
But I'm telling you right now, and particularly you, | 0:55:47 | 0:55:52 | |
I'll be keeping my eye on you, OK? | 0:55:52 | 0:55:54 | |
Navdeep, I want to see that you've got some business nous about you. | 0:55:54 | 0:55:58 | |
-Go back to the house. -BOTH: Thank you, Lord Sugar. | 0:55:58 | 0:56:02 | |
Sock it to them. | 0:56:11 | 0:56:12 | |
Keep in touch. | 0:56:15 | 0:56:16 | |
Absolutely. Absolutely. | 0:56:16 | 0:56:17 | |
The other two girls maybe don't have the entrepreneurial spirit within them, | 0:56:40 | 0:56:44 | |
however, they believed in themselves a lot more than I did, | 0:56:44 | 0:56:47 | |
and that is never, ever going to happen again. | 0:56:47 | 0:56:49 | |
Alice will be coming back | 0:56:57 | 0:56:59 | |
-because she hasn't been in the boardroom yet. -Who did...? | 0:56:59 | 0:57:01 | |
-Neither has Nav. -Who do you want to come back? -Maria. | 0:57:01 | 0:57:05 | |
SHRIEKING | 0:57:08 | 0:57:10 | |
How are you? | 0:57:10 | 0:57:12 | |
ALL SCREAM | 0:57:12 | 0:57:14 | |
Oh, my God, it's so scary. Everyone is, like, | 0:57:14 | 0:57:19 | |
arguing across the table. | 0:57:19 | 0:57:21 | |
I thought she was going to jump on the table. | 0:57:21 | 0:57:23 | |
But it's down to the final eight. | 0:57:23 | 0:57:25 | |
Now just eight candidates remain | 0:57:28 | 0:57:30 | |
in the fight to become Lord Sugar's Young Apprentice. | 0:57:30 | 0:57:34 | |
Next time... | 0:57:35 | 0:57:37 | |
Your task is to create a new kids' club. | 0:57:37 | 0:57:40 | |
..it's child's play as teams go back to school. | 0:57:40 | 0:57:43 | |
Hello, kids. | 0:57:43 | 0:57:45 | |
There's no space for errors. | 0:57:45 | 0:57:46 | |
I'd just like to look at the costs a bit more. | 0:57:46 | 0:57:49 | |
I haven't calculated that out right now. Apologies. | 0:57:49 | 0:57:54 | |
And when the head hears the results... | 0:57:54 | 0:57:56 | |
Where was the business sense here? | 0:57:56 | 0:57:58 | |
..someone gets expelled. | 0:57:58 | 0:58:00 | |
You're fired. | 0:58:00 | 0:58:01 | |
Subtitles by Red Bee Media Ltd | 0:58:22 | 0:58:25 |