Coping


Coping

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Transcript


LineFromTo

Hello, I'm Aled, welcome to the show.

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This evening I want to talk about

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your mental wellbeing, as a teenager.

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We're all going through something as we grow up

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and we all cope with it in different ways.

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Give me a call to share your problems and let me know

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how you coped with it,

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and I can guarantee that whatever issues you've been through,

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you'll be helping a lot of people

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who may be listening to this right now.

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Ok let's go to the phone lines now,

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-and on line one, hello, what's your name?

-Hi, my name's Lizzie.

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Hello Lizzie, what's your story then?

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Erm, I was just calling in

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erm, to talk about how I've had anorexia.

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Do you know why it started or why you felt the need

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to control your food?

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I was about 13 when I started suffering.

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I'd just broken my leg

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and I'd gradually put on quite a bit of weight

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and then when I went back to school I kind of,

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I encountered quite a lot of bullying.

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And it meant that I didn't really have many friends

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and I felt really isolated.

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Erm, and so I moved schools but then I still didn't really fit in.

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I couldn't control friends

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and I couldn't control what they said about me

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or what they thought about me

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and controlling what I was eating

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was a thing that could replace having friends,

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and it also gave me a way to feel like I was achieving things

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and like I had value, and it made me special.

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It was my best friend and I believed everything it said.

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Did you go to great lengths to try and avoid food?

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Because presumably people around you would start noticing that you weren't eating.

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Looking back on it I'm kind of surprised at how creative I was

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in the various things I could do to avoid eating.

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If you were sitting at a dinner table there was ways that I could

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somehow get the food to the dog

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or hide it in various items of clothing.

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As soon as you'd eaten it there was just this horrible feeling of guilt

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and anger at yourself,

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I just used to become really panicky of, how can I rectify what I've done?

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How can I change it,

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how can I make sure I don't eat anything else that day, to counteract it?

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Or do however much exercise I felt I needed to do.

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There were times when I really wanted to eat

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and I'd see a piece of chocolate cake and actually I thought,

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I would really like that, but then it's, like,

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"Lizzie, don't be so stupid, why would you think you deserve that?"

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If there's a physical illness, you can start healing it,

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but no-one can get inside your head and take the voice away

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or hear what's going on, to fix it.

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A lot of the media like to jump on size zero models

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or the pressures on people to try and look skinny.

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But it wasn't really about losing weight and being skinny for you, was it?

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I don't think I ever really saw myself as skinny.

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I don't know whether that's because if I'd have let myself seen it

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then I would have thought, "I have to change."

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I became really secretive, really manipulative, really aggressive

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and angry and controlling, and looking back on it

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there are things that I did that I'm still horrified that I did.

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Like holding scissors to my dad's stomach over a chocolate biscuit,

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I don't think I've ever seen my dad so scared, I would never do that,

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but it, it just completely changed me as a person.

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So how bad did things get?

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Erm, yeah, I hadn't eaten for quite a few days and I just

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had this excruciating agony

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erm, like in my stomach, I needed to go straight to the hospital.

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I was put on permanent bed rest, so I wasn't even allowed to get out of the bed because, cos my heart

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was in such a weak condition that if I moved

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it would put too much strain on it and I could die.

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I think however close death can feel, you still feel invincible,

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I would end up water loading which became quite a big thing for me.

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Erm, where I would just drink so much before I was weighed,

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so that it was all made up with water.

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Things went from bad to worse from then

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and I ended up in a long stay in-patient hospital.

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I had to be supervised when I ate and after I ate.

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I had my windows screwed shut and my plug blocked in my sink

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so that I couldn't throw up and not let anyone see

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and I had to be watched 24 hours a day.

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There are ways that I could secretively exercise in my room.

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If I wasn't being watched

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I would just be doing star jumps continually through the day.

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I would do absolutely anything

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to try and burn off energy.

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But I couldn't stop what was going on inside my head.

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If you were able to go through having doctors and nurses

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being so forceful with you, and you still not quite hearing it

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inside you, what did it take for you to start to...

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How do you turn yourself around from that?

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I think it was the risk of infertility that really got me.

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I hadn't had a period in about four years and I realised

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just how real that was, that actually I could be putting so much at risk.

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Being able to have children is such a huge thing

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that I just didn't want to lose that.

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So I ended up going into a psychiatric in-patient unit

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for about six or seven months,

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which I think gave me a lot of therapy

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which was very helpful in that it got me eating again

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and got me in the habit of eating, and the routine.

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Recovery isn't, you know,

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just really, really happy,

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it's actually horrible and you've just got to keep your end goal

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in sight and just keep pushing yourself and realise

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it's not gonna be happy for a while, like,

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because you're still challenging yourself but at the end of the day,

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what you're working towards is, you know, is gonna be a lot better.

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Now I feel really sad about how it's changed our family life,

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of what it could have been, the years we lost, and what it's like now.

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But then I see the positives of what happened, like the fact that

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I've had that life experience and it means that I can help other people.

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Well, Lizzie thank you so much for your call today,

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I've certainly learnt a lot from what your story was

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and I'm sure that there's a lot of people listening to this

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who might be going through the same thing that have a better understanding

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of what you went through

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or what maybe they should do to get to a better place, so thank you very much for the call, Lizzie.

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That's OK, thanks, bye.

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I believe we've got someone calling through now,

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-let's go to line one, hello, what's your name?

-Hello, my name's Joe.

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Hello, Joe, what's on your mind?

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I'm calling up to talk about OCD.

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Describe OCD.

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Er, well OCD is, is when you have obsessive thoughts,

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and they lead to compulsive behaviour,

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and they make you do things and those things start to disorder your life,

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that's what OCD is.

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It was like a bully.

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whatever OCD told me to do, I had to do it in that way.

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So how did it start, what kind of things did you start doing?

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When I was about 8, 9 years old,

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we were given very frightening drugs talks at school

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and I remember going home and being terrified of solvents.

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I had these worries about

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the solvents in paint or on vanish on the tables

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so I had to then wash my hands lots.

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It become a big problem.

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If I touched anything which I thought could have something

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poisonous, or could in some way could contaminate me.

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I'd have to immediately go and wash my hands.

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So paint a picture for us of what...

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of what you went through when you went through one of these things.

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Er, well I remember being given a sort of origami thing

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from another student and they'd drawn on it.

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I was afraid that some of the ink would get to my fingers,

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obviously in the lesson I couldn't go and wash my hands,

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and I just became so incredibly anxious about the fact

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that I'd touched this thing,

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I completely shut down and couldn't function.

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Where there any other symptoms that started from this?

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At the age of 11 or 12 there was quite a big shift

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into different types of

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obsessive thoughts and behaviour.

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I had a sort of religious background

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so I think that I was very worried about,

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er, offending God and I'd try not to have the thought,

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er, that I wanted a family member to die

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unless I tapped an object five times

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and if you try not to think sort of sinful thoughts or thoughts about

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people you care about then those thoughts intrusively come in.

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Fears of poisoning and the tapping,

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it was like two waves.

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So Joe, you're saying if you had a bad thought

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then you tapping something would, what, stop that?

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Yeah, for example when I left the classroom

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I'd have to tap every surface on the desk in a specific sequence.

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Which for a lot of the time the sequence was five then seven then five then ten.

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Then seven then five. So I'd strum like that for five and then,

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then five, six, seven, five, five, ten, five, five, six, seven, five.

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It worked out that I'd have to tap the desk 440 times

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before I left the classroom.

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If I wasn't sure about exactly how well I'd tapped it

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I'd have to start the ritual again.

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So the 440 for one desk is very much a minimum count.

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But I was doing it all the time.

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This was like more than a full time job for me, and even in my dreams.

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So, in my dreams I'd have OCD.

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-Em...

-What do your family say about what you're going through?

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It was very difficult for them cos I wouldn't engage with it at all.

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And the only thing worse than having OCD was the idea

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of telling people about these things.

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If they asked me why I did it I'd just deny that I did it at all

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and just wouldn't have a go,

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I'd just refuse to have a conversation about it.

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The most important thing was always do the sequence properly

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that was more important than upsetting my parents.

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So did you, presumably you saw someone about it.

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How did that come about and who was it you saw?

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Doing all those rituals right was at the cost of having friendships

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and doing things that I wanted to do.

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I compromised so much that I realised that

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I had to do something about it and I agreed to go to therapy.

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Treatment was a lot of work

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but it's so worth it and I'm so glad that I underwent those treatments.

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When I was first diagnosed, that was just such a revelation for me

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cos I assumed that it was just me going mad

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and then there I was the only one that was like this.

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Knowing that, that this was a common illness gave me hope.

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Do you remember any moments that might suggest you were

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getting through it and there might be light at the end of the tunnel?

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One of the challenges was to throw rubbish away

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without doing the tapping rituals on the rubbish.

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I'd have to completely go against my fears and I remember throwing

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some bottles away into the recycling bin...

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..and I didn't tap it and in the past I would have taken

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the bottle out and made sure I'd done the ritual properly.

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Even though I still had a long way to go I think then I realised things were gonna get better.

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Wow, so how are you now then?

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Is this something that you can be cured of or is it something you've got to manage?

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I don't think the word cure is appropriate,

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but the point is that OCD used to have control over me,

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and now I have control over the OCD,

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and it never stops me from doing the things that I want to do.

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So I think if you mean cure in that sense,

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yeah, I have control over my OCD.

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It doesn't stop me doing what I want to do.

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So, Joe, thank you very much for your call, hopefully a lot of people

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who are listening and can identify with what you're saying,

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will know what to do and, er,

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and hopefully helped a lot of people, thanks a lot.

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Thanks a lot, great to speak to you.

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And you, bye.

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I'm being told we have a caller on line eight, so line eight,

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hello, what's your name?

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-Hello my name's Zoe.

-Hello, Zoe, what's on your mind today?

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Erm, I'm just phoning in to talk about my experiences with self harm.

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Er, I started when I was eight.

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In what way did you self harm?

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The first time I ever did it I'd had a really bad day at school

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and I came home and had a huge argument with my parents.

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Erm, and I shut myself in my room

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and to try and stop myself from crying I bit myself

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and it made me feel better.

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So it started from there really.

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And it was only a couple of times a month to start off with

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and it was just when things got really, really bad,

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that I'd punch stuff or I'd bite myself or pull my hair out

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and that probably lasted for about

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five or six years, ish.

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Erm, and it got worse and worse,

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like, it became more frequent and I'd bite myself harder.

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I knew that it can't be normal for someone

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to injure themselves to make themselves feel better,

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the whole logic of it just doesn't make sense, and in the long run

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it didn't make me feel better, but at the time it did,

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and so that was all I was interested in.

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Once I learnt that it helped me, it made me feel better

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it started to take the place of other things that would have made me feel better

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because it helped more.

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What things would make you drive to self harming?

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I went through a lot of bullying at school,

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so that was a big issue,

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things at home weren't great

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so that didn't help,

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we'd just argue all the time and we were always winding each other up,

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and not a good relationship really.

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You know, you don't understand, like, emotions at all when you're younger,

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and when you've got them all inside you

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and you haven't got anyone to talk to or any way of releasing them

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it was my way of,

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getting it all out and,

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there were times when I wanted,

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I really wanted someone to turn around and be, like, "Are you OK?"

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And then other times I was just like, I don't want anyone to ask,

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because it would be like opening a can of worms.

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And once you've opened it you can't put them back.

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I didn't tell anyone until it was quite...

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well, quite recently really,

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I used to spend a lot of time sat in my bedroom

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and just sit and listen to my radio constantly.

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I'd sit on the floor in the shower with the water on,

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it's amazing how relaxing that is.

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It like, it was really good.

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Where there any other ways that you self harmed?

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As I got older it became, er, cutting and burning,

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in the past say three or four years it became razor blades and stuff,

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it was really bad.

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And then after that if I tried biting myself it didn't make a difference.

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The worse it got the more I'd have to do

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to make a difference.

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When I started cutting myself I'd use whatever I could find at the time.

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I remember once when

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I was out walking and I used a piece of barbed wire fence

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to self harm and that was

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probably really, really stupid

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and I, looking back on it now I'm like, "Did I really do that?!"

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I remember one night,

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I'd spent seven hours self harming, like, just constant,

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like all night and the only reason I stopped is cos I ran out of space.

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Erm, I went into an A&E quite a few times.

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99% of the time,

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the doctors and nurses don't want anything to do with you.

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Really? How come?

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It's like because you've done it to yourself,

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you don't deserve their treatment or their help,

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but there was one nurse who I remember, I always remember her.

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She came over and it was about 5 o'clock in the morning

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and she came over and offered me a cup of tea and toast.

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And just that made me feel better than any other nurse I've ever met,

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like, that little bit of compassion

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and treating me the same as everyone else.

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I was like, I'm not quite so abnormal.

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-Is that how you felt people treated you, differently?

-Yeah.

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After doing self harming and going through that process

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-not once did you tell your parents?

-No.

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That's a hell of a secret to keep for all that time.

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It's awkward cos we didn't talk about how I was feeling

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or what was going on

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or anything, it was like swept under the carpet.

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So when did things start getting better for you?

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Last December really was I guess the big time I remember things changing.

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My partner he said that if I carried on he wouldn't be able

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to still be there.

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And, like, I adore him,

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and the fear of losing him far outweighed any positive

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I was gonna get from self harming.

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I started getting in touch with Harmless, and they're a charity

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which are designed to help people who self harm.

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Like, things are so different now.

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Having someone there that I can talk to about it,

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and I know they're not gonna judge me or tell me that I shouldn't do it

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but they're gonna talk to me about why I want to do it

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and help me find ways to deal with what's going on

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that doesn't resort to hurting myself.

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The longer I go without doing it,

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the less frequent I feel like I want to.

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I'd say, well, 99% of the time I'm happy.

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I mean life's not ever gonna be perfect

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and that's the thing you've got to know,

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that life will never be perfect.

0:18:430:18:44

Well, Zoe, I think you've been so brave talking to me today,

0:18:440:18:49

-thank you so much for calling in.

-You're welcome.

0:18:490:18:52

-Thank you for your call.

-Thank you very much.

0:18:520:18:54

Thanks, Zoe, bye bye.

0:18:540:18:55

I believe we have someone on the line now. Hello, what's your name?

0:18:580:19:03

Hello, my name's Sony.

0:19:030:19:05

Hello, Sony, what you calling in with?

0:19:050:19:07

I'm calling in cos I have erm, depression and other problems

0:19:070:19:11

so I wanted to talk about it.

0:19:110:19:13

Do you know why you were depressed?

0:19:130:19:17

I was born in a really nice, well off family, and my parents

0:19:170:19:23

I didn't spend much time with them,

0:19:230:19:25

my dad was in the army and he went around the world

0:19:250:19:28

to like, you know,

0:19:280:19:29

like fighting and stuff and erm, my mum worked in a bank.

0:19:290:19:32

I was the like one of...

0:19:320:19:34

You know, the best child they had, like when it came to studies and stuff,

0:19:340:19:38

they had really high expectations,

0:19:380:19:40

like especially when it came to exams.

0:19:400:19:42

Like I would have to get A's or A stars

0:19:420:19:46

and if I missed like by one mark

0:19:460:19:48

my mum would be, like, you know, really angry.

0:19:480:19:50

They expected a lot from you.

0:19:500:19:53

Yeah. I go to one school, and my mum's just like,

0:19:530:19:56

"Ooh, there's a new school out there, it's really good."

0:19:560:19:59

So she moved my school.

0:19:590:20:01

The school I'm at at the moment is probably like my sixth one.

0:20:010:20:06

Cos, we kept on moving around.

0:20:060:20:09

That probably stopped you being able to form friendships.

0:20:090:20:14

Yeah, you know It takes a long time when you're shy, to make friends,

0:20:140:20:19

and erm, you kind of almost get to the point

0:20:190:20:21

like, you know, where you kind of know someone

0:20:210:20:24

and then my mum would just move me away to some other school.

0:20:240:20:27

My parents, they only found I had depression when I was 17

0:20:270:20:29

and erm, they only found out because erm, I tried to...

0:20:290:20:33

Like, you know, I had a suicide attempt.

0:20:330:20:37

My mum wasn't there and my dad, he left us like a year ago

0:20:370:20:41

and erm, me and my brother don't get on well.

0:20:410:20:44

We had this argument like every single time

0:20:440:20:47

and I felt like I can't take this any more

0:20:470:20:49

and I felt like this is the best thing to do for me.

0:20:490:20:53

So I just had this like really stupid idea in my mind

0:20:530:20:57

and erm, I decided to do it.

0:20:570:21:00

I just got some pills and stuff,

0:21:010:21:04

I went back home and erm,

0:21:040:21:06

like, you know, started like taking all the pills.

0:21:060:21:10

I realised then like I'd did a really big mistake,

0:21:100:21:14

and by the time I realised it

0:21:140:21:16

I had already taken fifty pills

0:21:160:21:18

and I remember walking down to the bus station

0:21:180:21:22

to take myself to the hospital and the bus was delayed by two hours

0:21:220:21:26

so I had to walk back home

0:21:260:21:28

and I almost realised that I was about to faint

0:21:280:21:32

so I just called an ambulance

0:21:340:21:36

and I was barely able to speak.

0:21:360:21:38

I remember them basically trying to save to me

0:21:380:21:40

and it was really painful, mentally and physically.

0:21:400:21:44

My doctors came down and they wanted to talk to me,

0:21:440:21:46

like, why I did it and stuff,

0:21:460:21:49

and I just didn't really say much cos I just wanted to keep it to myself.

0:21:490:21:53

It sounds like everything was against you.

0:21:530:21:56

Yeah.

0:21:560:21:57

I couldn't connect to anyone properly in my life.

0:21:570:22:01

Then you have depression, you just can't really pull yourself up,

0:22:040:22:09

you just really wanna give up

0:22:090:22:11

cos it's not an easy thing to go through.

0:22:110:22:14

So you seem to be in a much better place now than you were then,

0:22:140:22:18

-what was the biggest turning point for you?

-I joined a group.

0:22:180:22:21

I had like friends who had the same kind of issues.

0:22:210:22:24

Mental illness and stuff.

0:22:240:22:26

They made me feel better because I felt I'm not the only person

0:22:260:22:29

going through this, it was just like a turning point for me.

0:22:290:22:33

I felt, for the first time in my life,

0:22:330:22:35

I felt like I was being appreciated for what I did.

0:22:350:22:38

When I joined the group, you know, it takes time,

0:22:380:22:45

and I did have incidents in the middle,

0:22:450:22:47

so, it, it was quite a rough time.

0:22:470:22:49

The last one I ever tried was just like probably a month or two ago

0:22:490:22:54

but it wasn't really that bad,

0:22:540:22:56

I just run off from home cos I was really depressed,

0:22:560:23:00

and I got a knife and just ran away.

0:23:020:23:05

I ran like a mile just barefoot.

0:23:050:23:10

I just went up to the cathedral, just sat there for a while and just have a thought and...

0:23:100:23:14

Something just popped in my mind.

0:23:140:23:16

I felt like if I do this then it'd be such a stupid thing to do.

0:23:160:23:21

I'm not quite there but I'm trying.

0:23:230:23:27

Sony, thank you so much for calling in.

0:23:270:23:30

There's a lot of people who will be listening to this,

0:23:300:23:33

feeling the kind of feelings that you had

0:23:330:23:35

and hearing that there is light at the end of the tunnel

0:23:350:23:38

and you can come through it.

0:23:380:23:40

It's really important so thank you very much for your call.

0:23:400:23:42

You're welcome.

0:23:420:23:44

I believe we have someone on the phone line now,

0:23:530:23:56

-so, hello what's your name?

-My name's Joe.

0:23:560:23:59

Hello, Joe, what's your story?

0:23:590:24:00

I called up to talk about the isolation I felt when I was

0:24:000:24:05

bullied at school, and, er, cyber bullied as well.

0:24:050:24:09

-Why were you bullied?

-I came out at school as being bisexual.

0:24:090:24:15

That's probably not something

0:24:150:24:17

that the guys in your class were prepared for were they?

0:24:170:24:20

No, they didn't really expect it and didn't quite understand it either.

0:24:200:24:25

And, how exactly did you come out?

0:24:250:24:27

I'd gone through a period before I came out of being confused

0:24:270:24:30

and thinking maybe it was just

0:24:300:24:32

a phase and I'd grow out of it,

0:24:320:24:33

and it kind of clicked one night in my head on a school trip

0:24:330:24:37

that I was bisexual and there was no way of getting round that.

0:24:370:24:39

I came out to a few close friends and then when we got back I came out

0:24:390:24:43

on Facebook just by ticking the 'interested in' boxes.

0:24:430:24:47

And how did they initially start bullying?

0:24:470:24:51

First of all it was shouting across the school

0:24:510:24:55

and getting abuse thrown at me.

0:24:550:24:58

It started online at about the same time.

0:25:000:25:03

Where you being bullied at all before you came out?

0:25:030:25:06

No, not at all.

0:25:060:25:08

It must have been horrible to suddenly overnight almost suddenly

0:25:080:25:13

have people shouting nasty stuff at you in, in the classroom.

0:25:130:25:17

I felt very alone, very closed up.

0:25:170:25:20

I spent a lot of time just sitting in my room not talking to anyone

0:25:200:25:23

because I felt what the bullies were saying was true

0:25:230:25:25

and I was, you know, a crime against nature, I was disgusting.

0:25:250:25:28

I came back from school and went online and then it was

0:25:300:25:33

there as well, so there was no safe point almost.

0:25:330:25:37

For those people who are listening

0:25:370:25:39

and finding it difficult to imagine what it was like,

0:25:390:25:42

take us through what it was like to get those kind of messages

0:25:420:25:46

and the effect it had on you.

0:25:460:25:47

The messages kept building up and building up,

0:25:470:25:51

there was lots of them.

0:25:510:25:53

There was a lot of anger and pain inside of me,

0:25:530:25:56

I wanted to take it out on myself

0:25:560:25:59

because I thought it was the right thing to do

0:25:590:26:01

and there was a compass sitting on my desk

0:26:010:26:05

so, I picked it up, I picked up the compass and I cut my arms.

0:26:050:26:08

Take us through why it means that seeing anonymous messages

0:26:100:26:14

about bullying results in you wanting to hurt yourself.

0:26:140:26:18

I was at such a low point it felt right to take it out on myself.

0:26:180:26:23

I felt incredibly down and very, very, very lonely

0:26:230:26:27

and I absolutely hated myself for what I was

0:26:270:26:31

and I wished I was straight.

0:26:310:26:34

It was, it was an awful, it was an awful period of my life.

0:26:340:26:40

Did you take that to your parents during that time?

0:26:400:26:43

I didn't for a long time, it was just one night,

0:26:430:26:46

it had been one of the regular days at school with the bullying there

0:26:470:26:52

and online, and I came down to have dinner

0:26:520:26:55

and had forgotten to put on a jumper.

0:26:550:26:57

I was sitting at the dinner table with a T-shirt on

0:26:570:27:02

and my mum and dad spotted

0:27:020:27:04

these scratches on my arms from where I'd been harming with a compass

0:27:040:27:08

and my mum asked me what they were.

0:27:080:27:10

First of all I said, "It's probably best you don't know",

0:27:100:27:13

and then so she asked again,

0:27:130:27:15

"I really want you to tell me."

0:27:150:27:17

And I broke down at the dinner table

0:27:170:27:19

and told them that I'd been self harming

0:27:190:27:22

because I was bisexual and I was being bullied at school.

0:27:220:27:26

Your mum, was she shocked?

0:27:260:27:29

Was she horrified that her little son

0:27:290:27:31

had done something like this?

0:27:310:27:34

Or was she quite delicate about it?

0:27:340:27:37

My parents were amazingly supportive,

0:27:370:27:39

my mum gave me the confidence that I needed

0:27:390:27:42

to e-mail one of the teachers that I trusted to get it all sorted.

0:27:420:27:45

Now it's over I feel so much better,

0:27:450:27:48

but obviously the people who aren't so lucky,

0:27:480:27:51

there was a guy who I was following on Twitter

0:27:510:27:53

,who after he came out as gay to his mum,

0:27:530:27:55

he received so much abuse from his mum and bullying in general,

0:27:550:27:58

he committed suicide.

0:27:580:27:59

-So you were following someone who committed suicide?

-Yeah.

0:27:590:28:04

His last Tweet was "I'm so tired of all of this, I'm going in a few minutes, just wanted to say goodbye."

0:28:040:28:12

and, er, he drowned himself.

0:28:120:28:14

After that happened I knew that I didn't want to end up

0:28:160:28:18

as bad as that.

0:28:180:28:20

So I suppose you have quite a message for the people who

0:28:200:28:24

are listening to this, cos there are two different stories that end

0:28:240:28:28

very differently and I suppose you've come out much more positive,

0:28:280:28:32

so what's the difference?

0:28:320:28:34

I think the difference is that I took a lot of action against it

0:28:340:28:38

and if you don't talk to anyone about it

0:28:380:28:40

then it's not gonna get any better and only when you start talking

0:28:400:28:44

can you start taking action against things.

0:28:440:28:46

Joe, thank you so much for calling in with your story,

0:28:460:28:49

I'm sure there will be lots of people listening to this

0:28:490:28:52

who might be going through exactly the same thing as you

0:28:520:28:55

that will feel very encouraged about talking about it

0:28:550:28:57

-and maybe in some way standing up to the bullies themselves.

-Thank you.

0:28:570:29:02

-Thanks a lot, bye bye.

-Bye.

0:29:020:29:05

Thank you so much to everyone who's called in today.

0:29:050:29:09

This evening's show was about hearing young people's experiences

0:29:090:29:13

and seeing how they've coped.

0:29:130:29:15

When you're going through things talking about it seems to be the hardest thing to do,

0:29:160:29:21

yet everyone we've spoken to today

0:29:210:29:23

agreed if they'd had the chance to go back

0:29:230:29:26

and do something differently,

0:29:260:29:27

talking more is one of the things they would have done.

0:29:270:29:30

Thanks a lot for listening,

0:29:300:29:32

bye bye.

0:29:320:29:34

Subtitles by Red Bee Media Ltd

0:29:400:29:43

E-mail [email protected]

0:29:430:29:46

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