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Britain's biggest building company has a new name and a new boss.

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Sir Neville Simms runs Carillion, formerly part of Tarmac.

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They built the Channel Tunnel.

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The Thames Barrier.

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And most of our motorways.

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But a key part of the business is refurbishing council and housing association homes.

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The Government spends over £1 billion a year doing them up.

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Carillion employ a tenant liaison officer to deal with

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disagreements between the builders and the residents and to make sure everything runs smoothly.

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Sir Neville will be Maggie Brownset's trainee for the week.

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Well, my job is to move people out of their homes and to move people back when they're completed.

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We're going to see Mrs Cook,

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-who is going to be moving out on Wednesday of this week.

-Yes.

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We haven't made any of the arrangements yet.

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You're going to be doing that.

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And we do absolutely everything for them.

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Each tenanted home is receiving a makeover worth around £40,000.

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The money comes from the government-funded Housing Action Trust.

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Much of the cash is being spent on internal home improvements.

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So it's vital to get all the little details right before work starts.

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-This is Neville. This is Mrs Cook.

-Hello, Mrs Cook.

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None of the tenants know who Sir Neville really is.

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How long are you going to be out of your house for?

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-It's roughly about 12 weeks.

-And what are they going to do?

-Patio doors there.

-Yes.

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They're going to tidy all my walls.

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New kitchen units and I'll have kitchen units on that side as well.

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Part of the tenant liaison officer's job is to check on homes after they've been refurbished.

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The paper. Instead of when you're coming along

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with a strip of paper and you've got about an inch and a half left,

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instead of coming round and matching up, they're just going into the corner and overlapping.

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-Every corner's the same.

-Mmm.

-The work is atrocious, mate. I think so.

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The work is so sub-standard.

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None of it's joined. It doesn't even match if you look at it.

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The wallpaper.

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There are supposed to be two roses there. One and a bit.

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Also, we're getting the dust, like I say. Sometimes it's on paper.

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-Where's the dust coming from?

-This is what I don't know.

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They're trying to tell me, the know-alls at the Housing Action Trust, once your carpets are down,

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the dust will stop. Well, this is not happening.

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If you were sitting there one night with the fire off and a window open, you can actually smell it.

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However many times you clean it, that's what you get every time.

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Yeah, it's most peculiar.

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There's a draught coming through the bottom of that.

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It was coming round all over it

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and he put some sealant round it the other day.

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But he still hasn't done it. We're made to feel the guilty party and I don't think it's fair.

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Whoever put these in must have been either drunk

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or something, but I don't know what was the matter wi' him.

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There's no way in hell they've spent £35,000 here.

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And if there is, I'd like to see a breakdown of everything they've put in this house.

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Maggie.

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-Hello, Neville.

-Oh dear. Don't be sad about it. I'd like to talk about Buchanan.

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Oh, look, it's thicker than everybody else's.

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Let me ask you the 64,000 dollar question.

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Does Mr Buchanan really have any complaints, in your mind?

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Is there anything of substance here?

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No. I say to everybody, when you move back in your home,

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you are bound to find something that you are not happy with.

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And I just say to them, bring a little list in, which they do.

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And I always say a "little list"

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to them. We've had lots and lots of lists off Mr Buchanan.

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Do you think we even go into loss on people like that?

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Well, I suppose with the amount of time that trades have to go back there, I mean,

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I'm not into the money side of it, but each time somebody has to go back

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and they're not doing something somewhere else, I should imagine yes, it does cost the company money.

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One of the most interesting things for me is what we do for the residents.

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You help people to choose the wallpaper, you sit with people in the most amazing surroundings,

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not very nice surroundings on occasions, to talk to them about moving their furniture out.

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But one of the points I'm going to put on the table is, do we do too much?

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Do we get the balance between operational activities and liaison activities right?

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A Scots gentleman,

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who amazingly, you are not going to believe this, we have featured in our magazine.

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Ron, chuck me down the magazine, please.

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I'll just show you what I found when I came back in here. I didn't know this until I opened this up.

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"We understand you".

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And I can assure you that if anybody understands Mr Buchanan, it's not us on the site there, because we don't.

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At the end of the day, the brochure is full of people because our business is about people

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and we're going to find that there's good and bad

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-and we need to manage those as well.

-Take my word for it, I had my ear bent something rotten.

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He has more complaints about more things than one could possibly imagine.

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The difficulty is, how to take the few complaints that are genuine, seriously.

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When 100 of them are totally spurious.

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And that's where, you know, our resident liaison officer, our Maggies of this world,

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have to show considerable patience because it's not an easy task.

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It's been called Britain's single greatest contribution to urban design.

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It's this country's most common form of housing.

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It's the humble, and not always so humble, British terraced house.

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It's built into our cultural imagination as a double-edged symbol of both community and poverty.

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Plenty of people who were brought up in back-to-backs like these couldn't get out of them fast enough,

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so why do conservationists want to preserve

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what many would see as a basically obsolete form of housing?

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The heritage group SAVE is best known for rescuing great houses and churches.

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Now, with hundreds of streets lying empty, they say we must save the northern terrace from destruction.

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The terrace house is a great British invention.

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Other nations live in great apartment blocks, but in

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Britain we all have a front door. And that actually means something.

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The terraced house began as an aristocratic idea.

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It began in the squares in London,

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the Georgian squares, and gradually the idea trickled downward because,

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with the Industrial Revolution, you needed to house a lot of people

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in quite a small amount of space, quite close to the factories.

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Because people walked to work.

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But now suburbanisation, the car and a surplus of

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new housing in the North have all emptied the inner cities.

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While the terrace is truly routed in our industrial past, the present day sees thousands, tens of thousands,

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of these houses, abandoned from Liverpool to Newcastle.

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So, what's it been like living on a real live Coronation Street here in Salford?

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Well, I've lived here 41 years.

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And there's been a big change in the area.

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When I first moved here, it was a lovely area.

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Cobbled streets, children playing in it, doors open, very good neighbours.

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Then, it just all changed. People moved out, bad people moved in.

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The area went down. It was a ghetto.

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While most of the country obsesses about house prices,

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terraces like these in Salford have become worthless. Literally, worth nothing.

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The Government decided to regenerate this housing market.

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Their advisers suggested demolishing between 150,000 and 400,000 terraced houses.

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Figures initially endorsed by the Government, while horrifying conservationists.

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We think that this demolition

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on an enormous scale is completely unnecessary.

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These houses can be quite simply and inexpensively improved

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and made into nice places to live, with heating, insulation, warmth.

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The numbers in the SAVE report are just complete nonsense.

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I know there's been a lot of exaggeration in this area.

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We should just look very practically at what's happening at the moment

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in the current phase of the Pathfinder programmes.

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They're proposing 20,000 refurbishments and 10,000 demolitions.

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That's twice as much refurbishment as demolition. But they're also proposing new-build as well.

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Back in Salford, just crossing the street can take you

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from a thriving terraced community to an area of complete dereliction.

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But behind the barbed wire and tinned up houses,

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there's an idea for the future of the terraced house.

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Because knocking down to rebuild is many times more expensive than just

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refurbishing, a commercial developer is adapting these empty terraces into modern homes.

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Keeping the Victorian facade and rebuilding the interior,

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Urban Splash are turning the terrace upside down.

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Beds on the ground floor, living space up to the ceiling.

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Coronation Street crossed with Sex And The City, all to draw

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a wealthier population into the skin of a dying inner city street.

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You can see from here, it's quite a complicated process

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keeping the facade. But I believe they're well-designed streets.

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They're right in scale, right in stature.

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They look attractive, the detailing is slightly different on every street.

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There's a certain warmth about the architecture and the facade.

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It's a housing form with at least two very loyal fans.

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Is there a limit to what you can do with your terrace?

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There's plenty you can do with it, if you've got a good husband like mine.

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Thank you.

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I might get a drink tonight.

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The root of all evil in buildings is water.

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It dissolves buildings.

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It consumes wood, erodes masonry,

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corrodes metal and peels paint.

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It permeates everywhere when it evaporates and expands destructively when it freezes.

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It warps, swells, discolours, rusts, loosens, mildews and stinks.

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Water is the elixir of life to rot and insects.

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All this damage has been caused by a tiny frost split in an attic pipe.

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Water is one of the biggest problems

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with buildings because it comes from so many sources.

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It can be mixed with sewage,

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it can be rainwater, it can be water from washing machines.

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It can get into the fabric of the building and once it does, it takes a long time to disappear.

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It stays there. With warmth and cold, the problem is magnified.

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Maintenance is a never-ending cycle.

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No-one knows this better than a south London Council's emergency response team.

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Much of their work comes down to fighting the effects of water.

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Maintenance is low priority.

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When it competes with more pressing needs, it always loses.

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It's a slow-moving problem in a fast-moving world, so we let it go, until it reaches a crisis.

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Mick Morley and Albert Mills belong to a small unit of workers

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providing round-the-clock emergency service for Lambeth Council.

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They're on call to deal with anything that goes wrong

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in the borough's 47,000 housing units.

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On a busy night, they handle as many as 100 calls.

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..I'll get them to send a contractor back out to do the job properly.

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We'll do what we can with it, but it needs to be done.

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Someone has to come here tonight.

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We've been here the whole weekend and can't use the toilet.

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I'll see if I can get a plumber out tonight. Hello, 799, receiving?

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Hello, Sam.

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What we've got is a brand new job, a toilet has been refitted but by Donald Duck, I'm afraid.

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We need a plumber out here to rectify it because the toilet is totally unusable.

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The toilet was not put in by the council's employees but by someone else.

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It's a shoddy job, done in a hurry,

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typical of the low priority that maintenance usually gets.

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The building is like a living thing, you know?

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It's bricks, mortar, timber, metal, glass and it needs maintaining.

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If it's done a little bit and often, it'll be great,

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but if it's left for 30 years and then someone panics and thinks,

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it's going to cost them too much.

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It may even be cheaper to knock it down and rebuild it.

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The accumulated effect of rainwater running down the face of this old mill

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in the West Country has nearly split the building in half.

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The mill is virtually beyond repair,

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thanks to £100 that was not spent on a new downpipe.

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An empty building rots fast and attracts trouble.

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Once it's left unheated and unventilated,

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any moisture that gets in immediately begins to cause serious damage

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with no-one around to notice or worry.

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Just one loose roof tile can kill a whole building.

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The wind gets in and starts lifting the other tiles.

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Once the roof is open, water pours in,

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causing the walls to bow out and the house begins to collapse.

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People can be as destructive as weather to empty buildings.

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Squatters know better than most about the netherworld of semi-abandoned housing.

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People actually go around in vans and break-in to old properties,

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if they're boarded up, or look empty,

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take out the fireplaces, take out skirting boards,

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light switches, floorboards,

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joists even, they'll even take out the joists, you know.

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That's how they make their living, basically,

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by gutting the inside of houses.

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I have actually woken up and found people knocking down walls

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in the property that I've been staying in.

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I was up on the top floor,

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I heard loads of banging, come down and there was this guy taking out a bay window.

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I was like, "What the hell are you up to, man? There's people living in his property."

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SIRENS

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Just like a jail, that was my first impression. It looked shocking.

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995 flats, three persons in a flat, that's nearly 3,000 people on here.

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-WOMAN:

-I'm terribly lonely. I feel as though I'm shut away from the world.

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It's fantastic. It's like a piece of sculpture.

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It's about reinventing something that was of huge significance at the time

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and didn't really quite work for a whole series of reasons.

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Getting to the roots of why it didn't work and what you've got to make it work for the future.

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An amazing building, incredibly intricate

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and finely formed and thought out.

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While it's not perfect, there's so much about it that's good.

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We want to kind of bring back the love, basically.

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There was a dream, 40 or 50 years ago,

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and it wasn't just quite right

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and we have a second chance of getting it right.

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Come on, listing '60s buildings isn't an exact science.

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That's where you're wrong. Listing buildings

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is an exact science, that's what it's about.

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We try and make it a science, not an art.

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It may have caused eyebrows to be raised, listing this building,

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but as far as historians are concerned,

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as far as English Heritage was concerned, this place made the grade.

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It's a building that inspires strong emotions, either of hatred or love,

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and that's more than a lot of new buildings today.

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That's not good enough.

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We need to make sure that it can have a viable future.

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It can't just stay in a way that doesn't work.

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A quick makeover for Park Hill was never going to work,

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preserving the history in aspic wasn't ever going to work.

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You have to have a plan that fits in with the city's regeneration plans.

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It's about making it a neighbourhood that people choose to live in.

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The thing that many people misunderstand when you're thinking about listing a building is that

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the listing somehow means you can't touch it.

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People say, "Oh, well, you're preserving this in aspic".

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I don't know why everyone talks about aspic because no-one eats aspic any more.

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That's what people say.

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That simply isn't the case.

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The solution, call in the developers,

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in the hope they can sprinkle fairy dust on Park Hill's brutal facade,

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keep EH happy, and perhaps make some money.

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I'll knock down any building in the world

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providing you're going to build a better building in its place.

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In Park Hill, the basic structure is fantastic, the basic design is amazing.

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What doesn't work is the way the elevation has gone.

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We need a new elevation. We need to bring it up to the 21st century.

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But the way you read the building as a single entity

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is very important and the way the building is a big, abstract canvas is also very, very important.

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Those I think are worth keeping.

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What we all want to do is preserve it as a piece of great modernist architecture,

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a bit of Corbusier's influence left in England.

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Last century, London's electricity

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was supplied by 28 power stations stretching the length of the Thames.

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By 1982, only Greenwich and Lotts Road were still in action.

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The rest were either demolished or left to decay.

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Bankside was the first to be redeveloped.

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It lay empty until 1994 when it was acquired by the Tate Gallery

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who commissioned the Swiss architects Herzog & de Meuron

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to transform it into the hugely successful Tate Modern.

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But there are still two more left for redevelopment, Battersea and Lotts Road.

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Until it closed last October, Lotts Road powered most of the London Underground.

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The site is now part of a half a billion pound developer-led scheme

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which aims to create a new urban quarter.

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The plan is to build two residential 30-storey towers on the river front

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with the power station made into luxury living units.

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Battersea Power Station used to be known as the temple of power,

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but since its closure in 1975,

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it has been the subject of highly-charged controversy.

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Previous bids to redevelop it have failed.

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No major work has been done to this building since 1989 when the roof was taken off.

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When Jules Wright bought this derelict power station for £4 million,

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she wanted to retain as much of the original interior as possible.

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The result is an imaginative restaurant and exhibition space called the Wapping Project.

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Why did you decide to leave the building

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more or less in the state that it was?

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I spent £4 million on it, so I can assure you it's

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-not in the state that it was!

-OK!

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However, having taken that insult...

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However I would have liked to have done absolutely nothing to it.

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The restaurant is a plugged-in fusion of past and present.

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The food is modern, the furniture contemporary, and there's only Australian wine on the menu.

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It's all a big contrast to the old engines and pipes.

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It doesn't fight the power, it feels it.

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This is the boiler house and you can still smell the coal in here.

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This place feels really contemporary, theatrical and old at the same time.

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The details are really sensitively done.

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It's really raw and I love it.

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I fell in love with it the moment I walked through the front door.

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It was like walking into a film set.

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When I walked into this building,

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there was a sense of people being here and I think

0:23:070:23:10

the proportions and the shape and the feel of these buildings

0:23:100:23:13

is rather like industrial churches. At some level, people of all kinds,

0:23:130:23:19

all backgrounds, all classes experience that sensibility.

0:23:190:23:24

The sheer size and scale of these power stations make them unique sights.

0:23:280:23:33

Tate Modern and the Wapping Project have proved they can become cool, creative spaces.

0:23:330:23:39

As an architect, I hope Battersea and Lotts Road

0:23:390:23:42

can build on that success and show as much imagination.

0:23:420:23:45

Since the 1970s and 1980s, motorway junctions have been colonised by business parks.

0:23:570:24:04

The post-war search for the perfect living environment

0:24:040:24:08

has now become a search for the ideal work environment.

0:24:080:24:11

It's 180 acres of supreme opportunity.

0:24:130:24:16

It's highly accessible by the motorway network, so please come to Green Park.

0:24:160:24:20

The vision is simply to give people a stunning place to work,

0:24:220:24:26

where people will be inspired

0:24:260:24:28

by the architecture around them

0:24:280:24:30

and the environment outside the buildings as well as inside.

0:24:300:24:33

The bottom line is about maximising productivity, but there's an awful

0:24:330:24:37

lot of research that shows that productivity is maximised through people being happy where they work

0:24:370:24:43

and we're trying to play our part in delivering that kind of development.

0:24:430:24:47

Just metres from the M4, Green Park is set to provide a working environment for 10,000 people.

0:24:480:24:55

As was once the vision for the new towns,

0:24:550:24:58

the dream is for this to be a place you never have to leave.

0:24:580:25:02

It is ultimately our aim

0:25:030:25:05

to absolutely deliver a state-of-the-art, sustainable community here.

0:25:050:25:08

We're currently just about to submit plans for a community of just over 700 homes.

0:25:080:25:14

What we've tried to do is bring on board

0:25:140:25:16

all the other facilities that we would normally find in a town centre.

0:25:160:25:20

It's about creating choices, but it's always a challenge

0:25:200:25:23

to influence people's behaviour through planning.

0:25:230:25:26

These fantasies of futuristic motorway communities

0:25:280:25:32

are the product of business rather than state planning.

0:25:320:25:36

Bluewater is now the biggest shopping mall in Britain.

0:25:440:25:46

In a few years it'll probably be one of the smallest.

0:25:460:25:49

Britain is a nation not of shopkeepers, but of shoppers.

0:25:490:25:52

It's become a national disease, and I'm sure that many people in Britain

0:25:520:25:57

love shopping and they live to shop,

0:25:570:26:00

but what has it done to the country?

0:26:000:26:02

Physically, certainly in terms of its architecture and its planning,

0:26:020:26:06

it's littered the landscape with these enormous, great, gas-guzzling, air-conditioned stores,

0:26:060:26:11

American-style and Chinese-style warehouses

0:26:110:26:14

which just suck up masses of energy, they blast out lots of heat.

0:26:140:26:18

They're destroying the planet as much as the cars that use them.

0:26:180:26:22

Bluewater has 27 million visitors a year.

0:26:250:26:29

The product of a survey of over 20,000 people's shopping fantasies,

0:26:320:26:36

it's designed to exacting consumer requirements

0:26:360:26:39

and it aims to fulfil all of them.

0:26:390:26:42

'I come to Bluewater at least twice a week, probably three times,

0:26:480:26:52

'but at least twice, and if I'm here on my own

0:26:520:26:55

'I'm here for shopping, generally speaking, or for a beauty treatment.

0:26:550:26:59

'I come with my other half at least once a week

0:26:590:27:01

'and generally we come here to eat.

0:27:010:27:03

'We've also been learning Spanish here at the Learning Centre.

0:27:030:27:07

'Then I would be here for the cinema, I would come with a friend

0:27:070:27:11

'or for lunch or to meet someone for coffee.

0:27:110:27:13

'It's a relaxing place and enjoyable place to be.

0:27:130:27:16

'I wouldn't come here as often without motorways

0:27:160:27:19

'because the local roads are very narrow and very twisty

0:27:190:27:23

'and if the volume of people that use Bluewater

0:27:230:27:25

'were having to use the local roads, it would be impossible.'

0:27:250:27:28

Bluewater is straddled by two main motorways, the M20 and the M25,

0:27:320:27:36

so for Bluewater's success they are absolutely critical.

0:27:360:27:40

If they do stop running, we notice a downturn in feet.

0:27:400:27:44

We have people who will do a two-hour drive to get here who then may stay for 12 hours.

0:27:460:27:51

They will maybe have a massage in the spa,

0:27:510:27:53

they will have an evening meal

0:27:530:27:54

and they might take in a film at the cinema.

0:27:540:27:57

The motorways are critical for us.

0:27:570:27:59

The catchment site is currently about 10.5 million people.

0:27:590:28:02

Bluewater is also part of the national curriculum for geography,

0:28:020:28:06

so you regularly see big groups of school children being

0:28:060:28:09

taken around the centre and looking at everything, from the architecture

0:28:090:28:13

through to the individual stores.

0:28:130:28:15

I think the out-of-town shopping malls are a logical conclusion

0:28:150:28:19

to the way that the motorway system has developed here.

0:28:190:28:23

The aspirational quality of the British motorways was built

0:28:240:28:29

on a consumer vision of a future that was powered by consumption.

0:28:290:28:34

The out-of-town shopping malls have arisen to gratify that as an outgrowth of the roadway.

0:28:340:28:42

In all conscience, that is where we should go.

0:28:420:28:45

It is a symptom of our age that we are very worried about what we might build.

0:28:520:28:59

"Not in my backyard", or people who want to conserve the countryside,

0:28:590:29:04

or people involved in restoration or conservation.

0:29:040:29:08

Everyone is frightened of building.

0:29:080:29:11

Yet in previous ages, the opportunity to build a new city

0:29:110:29:16

would be seen as just that, and a new city would be seen as a terrific achievement.

0:29:160:29:22

But today we're worried that we're going to despoil the countryside by building on it.

0:29:230:29:31

What is the alternative?

0:29:310:29:33

This is the site of a proposed new town.

0:29:330:29:37

It's a stretch of land in South Wales.

0:29:370:29:39

But it's formerly the site of the first oil refinery in Britain.

0:29:390:29:43

Now laid to waste, it represents 1,000 acres of brownfield real estate,

0:29:430:29:47

and it's going to be developed by the Welsh Assembly Government

0:29:470:29:50

in partnership with the Prince of Wales and his Foundation.

0:29:500:29:54

The town will be called Coed Darcy, and I met with the project director Hank Dittmar.

0:29:540:30:01

-This is a real brownfield site because it was an oil refinery.

-That's right.

0:30:020:30:06

That is traditionally very unattractive to developers, isn't it?

0:30:060:30:10

It is going to be so expensive to turn it back into...

0:30:100:30:13

-a place.

-It is, but Government policy says the first priority

0:30:130:30:19

is for building on brownfield sites so as not to disturb natural areas.

0:30:190:30:24

It is also hard to find 1,000 acres of contiguous land, and that's on our side.

0:30:240:30:30

The Prince is building something here which in a way reminds me

0:30:300:30:34

of the way that a lot of Cardiff was built originally, by...

0:30:340:30:39

a sort of... the ownership of a large estate, then putting

0:30:390:30:45

the money in and laying down the rules about how it should be built.

0:30:450:30:48

Well, that's right. It is the model for most of the great British cities,

0:30:480:30:54

really, were built by landowners setting out a simple design code.

0:30:540:30:59

-So, Bath, much of Cardiff most of London...

-Edinburgh New Town.

-Edinburgh New Town...

0:30:590:31:05

They are places that that remain the most valuable places,

0:31:050:31:09

and people's favourite places hundreds of years later.

0:31:090:31:12

Basically, the aristocrat wanted it sort of under his control.

0:31:120:31:16

It happened to be the aristocrat, in that case it could be the landowner.

0:31:160:31:20

You are sort of, reintroducing the autocrat into the process of rebuilding Wales.

0:31:200:31:27

-We are introducing quality into rebuilding in Wales.

-Of course.

0:31:270:31:30

Coed Darcy is similar to the other Prince Charles initiative of Poundbury Village in Dorset.

0:31:320:31:37

The idea is that the place will be built with a lot of houses close together.

0:31:370:31:43

With no cul-de-sacs or roads that lead somewhere.

0:31:430:31:47

And there are facilities to help people to actually work in the town.

0:31:470:31:51

Shops will be within five minutes' walk.

0:31:510:31:55

4,000 homes will house 12,000 people

0:31:550:31:58

with a mix of private and social housing all laid out in modern terraces along classical lines.

0:31:580:32:06

There has been quite a large number of a sort of,

0:32:060:32:08

a certain type of architect who looks at something like Poundbury,

0:32:080:32:12

which is also a Foundation development and says,

0:32:120:32:14

"Oh, it's just pastiche, you're building a Disneyland,

0:32:140:32:17

"a fake world, a world which pretends to be something it's not."

0:32:170:32:20

I wonder if they said that about Christopher Wren

0:32:200:32:23

when he brought Palladio's designs into England.

0:32:230:32:26

-You don't mean to say you are taking the safe option at the moment?

-Not at all.

0:32:260:32:30

We have had 50 years of zoning communities, for separating,

0:32:300:32:36

you know, sleeping from working,

0:32:360:32:39

from shopping and we're trying to change that practice.

0:32:390:32:42

That is a big challenge. It is hard work.

0:32:420:32:45

It is amazing what people get up to in parks these days.

0:32:520:32:56

But your local park was probably designed years ago

0:32:580:33:00

when most people's idea of fun was a brisk constitutional.

0:33:000:33:05

Many parks are now out of step with 21st-century living,

0:33:050:33:09

having been created in the 1800s as an escape from the big city.

0:33:090:33:15

The Victorian ideal was very prescriptive.

0:33:150:33:18

You could relax but in certain areas and in certain ways.

0:33:180:33:22

As cities got taller and noisier, it got harder to keep them out.

0:33:240:33:30

Decades of underfunding meant that, by the '80s, "going down the rec"

0:33:300:33:34

took on a whole new meaning.

0:33:340:33:36

We needed an update for the old style park.

0:33:360:33:39

Michael Heseltine came up with a very '80s answer.

0:33:390:33:42

Garden festivals are a sort of designer park.

0:33:420:33:45

They gave derelict areas a glossy makeover, but within a few years, they were a mess again.

0:33:450:33:50

In the mid-'80s, France led the way

0:33:530:33:55

with Bernard Tschumi's massive Parc de la Villette in Paris.

0:33:550:33:58

Tschumi turned the traditional park on its head.

0:34:000:34:03

The metal structures make it feel half urban, half rural.

0:34:030:34:07

He wanted the park to be a built one.

0:34:120:34:14

I mean with buildings inside, and activities, OK?

0:34:140:34:17

He did not want the park to be

0:34:170:34:18

a place where the city was supposed not existing, OK?

0:34:180:34:23

He wanted you to...

0:34:230:34:25

be able to walk in the park and leave the park

0:34:250:34:29

and go in the city without feeling differences between the places.

0:34:290:34:33

Tschumi scrapped swings and roundabouts in favour of interactive themed gardens.

0:34:340:34:40

There are no "keep off the grass" signs.

0:34:430:34:46

You are encouraged to touch, walk on and play with the park.

0:34:460:34:50

And messing about makes you see yourself afresh.

0:34:550:34:58

These spaces are designed just as much for adults as they are for kids.

0:35:110:35:16

Mile End Park in the East End of London

0:35:210:35:23

was an under-used mess, cut in half by five lanes of traffic.

0:35:230:35:29

But not any more.

0:35:290:35:30

Like Parc de la Villette, it is broken into a number of smaller themed spaces like this ecology area.

0:35:340:35:41

Despite its size, this is very much a local park for local people.

0:35:410:35:46

In the arts area, an earth-covered pavilion provides a meeting space for the community.

0:35:500:35:56

This area of the park was designed after consultation with local elderly and disabled residents.

0:35:580:36:04

When asked, it turned out they did not want another bandstand and bowling green, they wanted this.

0:36:040:36:09

Partly hidden from the road, it is easy to access, laid-back and peaceful.

0:36:100:36:17

CAR HOOTS

0:36:190:36:20

But there was still one big problem.

0:36:200:36:23

The road.

0:36:230:36:25

This is Mile End Park's most celebrated feature.

0:36:250:36:28

It's a Piers Gough designed living bridge and like all great design, its genius lies in its simplicity.

0:36:280:36:36

Covered by tons of soil, shrubs and trees,

0:36:380:36:41

it carries the park across the road.

0:36:410:36:44

It is hard to tell where the park stops and the bridge begins.

0:36:440:36:48

The rent from built-in shops cleverly coins in a steady source of cash

0:36:490:36:53

to help maintain the park.

0:36:530:36:55

The designers of this park by the Thames barrier faced a different challenge -

0:37:020:37:06

to transform a toxic dump into a green oasis.

0:37:060:37:10

Once the heart of London's Docklands, the land was so polluted,

0:37:100:37:14

the site had to be covered in concrete before building could start.

0:37:140:37:18

In five years, the land has been transformed into a calm, minimalist park.

0:37:180:37:24

As hoped, it has turned the area into a highly sought-after address.

0:37:240:37:29

The park's industrial past is incorporated into the design.

0:37:380:37:42

A green dock, complete with shrubs pruned to look like waves, pays tribute to the site's former life.

0:37:420:37:48

Even the flats look a bit like ocean liners.

0:37:500:37:54

We have moved on from Victorian times,

0:37:540:37:57

cities are no longer seen as evil places that should be hidden away.

0:37:570:38:01

We are an urban nation and need parks to reflect that.

0:38:010:38:05

Today's parks are very honest.

0:38:050:38:08

We are no longer kidding ourselves about who we are, where we live and what we want to do.

0:38:080:38:13

The spirit of Leicester is unlike any other city.

0:38:230:38:26

It is very diverse and yet very cohesive.

0:38:280:38:31

If you look at the carnival, you experience Diwali here,

0:38:310:38:35

you feel the buzz of the city.

0:38:350:38:38

You know that it is the people that make a city, and all we're doing

0:38:390:38:43

is giving the people of Leicester and Leicestershire what they want.

0:38:430:38:47

This is more important than ever because, by 2010,

0:38:470:38:50

it will be the first city in Great Britain

0:38:500:38:53

where the ethnic minority becomes the majority.

0:38:530:38:58

Are the planners and architects taking that on board or just ignoring it?

0:38:580:39:01

I think the planners in the City haven't taken on board the fact that

0:39:040:39:08

there is a critical mass in the city

0:39:080:39:10

of Asians and African Caribbean people

0:39:100:39:13

and we're going to reach 50% of those communities very soon.

0:39:130:39:16

That critical mass is going to impact on the economic life,

0:39:160:39:20

the social life, the recreational life, the retail, you name it, it is going to have a huge impact.

0:39:200:39:25

That is a very important issue for Leicester,

0:39:250:39:28

it is one of its great strengths, it is that depth of diversity.

0:39:280:39:31

As far as the city centre is concerned,

0:39:310:39:33

our ambition is to grow a wider range of jobs here which will benefit all the communities of Leicester

0:39:330:39:39

because the regeneration of those individual communities depends on a sound economic base for the city.

0:39:390:39:45

I feel that I am very, very visible,

0:39:450:39:47

but absolutely completely invisible in terms of the vision for the city.

0:39:470:39:51

That is my personal view.

0:39:510:39:54

Pawlet runs the Peepul Centre,

0:39:540:39:56

named after a tree revered by Hindus and Buddhists.

0:39:560:40:01

It sits amongst the serried ranks of chimney pots of the old slum quarter of Belgrade like the Taj Mahal.

0:40:010:40:08

It is a tribute to the efforts of five Asian women who decided Leicester had nothing for them.

0:40:080:40:12

Although this city council contributed 260,000 to the £20 million cost,

0:40:120:40:20

the Peepul Centre didn't figure in the regeneration scheme at all.

0:40:200:40:25

Maybe that is because the planners were focusing on a landmark project

0:40:250:40:28

only a mile down the road that would put Leicester in the vanguard of European culture.

0:40:280:40:33

After all, Gateshead has got the same has got the Sage, Manchester has got the Lowry,

0:40:360:40:41

Bill Bowers got the Guggenheim

0:40:410:40:43

and Leicester is pinning its artistic hopes on this,

0:40:430:40:46

the futuristic Performing Arts Centre designed by the New York architect, Rafael Vinoly.

0:40:460:40:52

Containing two theatres, a dance studio, workshops, rehearsal rooms and the mandatory cafe bars.

0:40:520:41:00

It's USP is masses of glass.

0:41:000:41:02

To create the effect of an inside out theatre where the performers are virtually in the street.

0:41:020:41:09

It is just as well it is close to traffic.

0:41:090:41:11

It is very big, how much is it costing?

0:41:110:41:14

It is costing a lot of money. Circa 55, 60 million.

0:41:140:41:16

You can imagine with a project like this, it is ambitious.

0:41:160:41:19

£60 million for an arts centre in Leicester?

0:41:190:41:23

It is about bringing the arts to the region.

0:41:230:41:25

It is not just about Leicester, it is about the entire region,

0:41:250:41:28

6 million people in this region and they deserve a facility like this.

0:41:280:41:31

Your community, people from Leicester, are going to fill this place are they?

0:41:310:41:35

Yes, it has 1,200 seats

0:41:350:41:37

and we have a population of just around 300,000 so why not?

0:41:370:41:42

This will be a centre which will have been nationally and internationally renowned.

0:41:420:41:45

There is no other theatre like it in the UK or in Europe.

0:41:450:41:49

How has this been received by the people of Leicester,

0:41:490:41:52

all this money being spent in the city centre on an elitist art centre?

0:41:520:41:56

I wouldn't call it elitist.

0:41:560:41:58

We have to make sure every citizen of Leicester wants to come here.

0:41:580:42:02

I have not seen it yet. I have heard about it.

0:42:020:42:05

Shiny and new with an American architect.

0:42:050:42:07

It could be good.

0:42:070:42:08

Asians and Afro-Caribbeans don't come to formal theatre like this do they?

0:42:080:42:14

They will if the performance and programme is right.

0:42:140:42:16

The PAC is going to find it difficult to attract Asians and African Caribbean people in the city,

0:42:160:42:23

unless they start connecting with the things that are important to those communities.

0:42:230:42:27

For example this year sees 60 years of independence for India and Pakistan.

0:42:270:42:31

There have been celebrations in our communities. Will they be doing it?

0:42:310:42:35

50 years since the independence of Ghana.

0:42:350:42:37

Will they be celebrating that?

0:42:370:42:39

Martin Luther King's birthday, will they be celebrating that?

0:42:390:42:42

All sorts of events which are very important to us need to be reflected in their calendars.

0:42:420:42:48

What is the biggest contributor to climate change?

0:42:560:42:59

Is it Ryanair? No.

0:42:590:43:01

General Motors? No.

0:43:010:43:03

Is it Jeremy Clarkson? Wrong again.

0:43:030:43:06

If you said architecture, well done you have won a coconut.

0:43:060:43:09

Amazingly architecture is responsible for a whopping 50% of our energy consumption,

0:43:100:43:15

our greenhouse gas emissions.

0:43:150:43:17

Our buildings are like gas guzzling SUV's with a leaking petrol tank.

0:43:170:43:22

Architects have paid lip-service to the environment for a few years.

0:43:220:43:26

A turf roof here, a solar panel here, all good PR but we need to do more than tinker around the edges.

0:43:260:43:32

We need planet saving and architecture right here, right now.

0:43:320:43:36

What is planet saving architecture?

0:43:360:43:38

What does it look like and would any of us like to live and work there?

0:43:380:43:43

The answer to some of these questions stands at the edge of Essex at Rainham Marshes.

0:43:430:43:47

It is the latest visitor centre for the RSPB.

0:43:470:43:50

Does the future of Eco architecture look like this?

0:43:500:43:53

A rough tough castle raised high off the marsh lands waiting for the sea levels to rise.

0:43:530:43:58

The burly concrete superstructure is designed to keep it warm in winter

0:43:580:44:01

and cool in summer and to ward off the local vandals.

0:44:010:44:06

RSPB centres are usually in remote areas but this one is an hour from London.

0:44:060:44:10

This is an attention grabbing building for the urban bird watcher.

0:44:100:44:13

The visitors who come here get a clear view of their wildlife right across the marshes.

0:44:130:44:19

You might think the RSPB centre is glowingly green, but it is not green enough for some eco-warriors.

0:44:190:44:25

All that concrete and metal gobbles up energy and a car park? Tut, tut.

0:44:260:44:30

If you really want to save the planet, maybe we need to go even deeper green.

0:44:300:44:34

Jubilee Wharf in Penryn, Cornwall is another zero energy development from pioneering architect, Bill Dunster.

0:44:360:44:44

The aim of these buildings is the planet-saving Holy Grail - zero carbon emissions.

0:44:440:44:48

Andrew Marston commissioned this development and liked it so much, he moved in.

0:44:480:44:53

By moving to this building I have halved my family's energy consumption

0:44:550:44:58

and we have a quarter of the carbon footprint we had before.

0:44:580:45:02

In the past the public reaction to developments like this are a bit ugly.

0:45:020:45:05

Characteristic turbines and cowls come in for critical flak.

0:45:050:45:12

It is different and a lot of the differences come from its function.

0:45:120:45:15

Once they understand that function, for instance the wind cowls,

0:45:150:45:19

you might, if you didn't know what they were, you might find them peculiar.

0:45:190:45:23

Once I have explained them to people

0:45:230:45:26

how they it obviate the need for a ventilation stack,

0:45:260:45:29

and that they have a heat exchange on them and that they naturally ventilate the building,

0:45:290:45:34

people develop a love for them once you have lived in the building.

0:45:340:45:37

With energy prices set to double in the next five to 10 years,

0:45:370:45:40

perhaps we will all have to start cuddling up to the cowl.

0:45:400:45:44

The bulk of the British housing stock is of an ageing stock that is difficult to heat,

0:45:440:45:49

isn't thermally insulated and that is what has to change.

0:45:490:45:53

If they are available, I could have sold these units twice over.

0:45:530:45:56

If they are available, people would buy them.

0:45:560:46:00

This is a sleight of genteel hippie heaven but it is clever too.

0:46:030:46:07

The turbines fit in with the whole look of the wharf.

0:46:070:46:10

The building's position is to make best use of the power of the wind for energy generators.

0:46:100:46:15

Even the shape of the building makes sure there is nothing to block the wind that blows in from the sea.

0:46:150:46:20

Turbine bedecked flats entirely fashioned from sustainable materials.

0:46:200:46:24

They are selling like hot cakes in Cornwall.

0:46:240:46:27

What is a planet saving architect to do with a more practical challenge

0:46:270:46:31

like a civic building in the heart of London?

0:46:310:46:33

This is the School of Slavonic and Eastern European Studies at University College London.

0:46:330:46:39

It is bold and inventive and is about what buildings are made from and how we use energy itself.

0:46:390:46:44

Alan Short is the architect and disapproves of the granola munching school of green architecture.

0:46:440:46:50

It is a building in the middle of one of the greatest cities in the world.

0:46:500:46:54

Trying to make a piece of civic architecture

0:46:540:46:56

and we are sceptical about the gadgetry, the cells and windmills.

0:46:560:47:02

Architecture is the physical stuff of the building itself

0:47:020:47:05

and the geometry of the openings and exits and windows to make them comfortable and work.

0:47:050:47:10

It is about rethinking the physical space of architecture

0:47:100:47:16

and using that as far as possible to push towards a green agenda in some way?

0:47:160:47:20

Very much so.

0:47:200:47:21

This building is heavily constructed.

0:47:210:47:24

It has concrete floors you can see, it is made of brick, very thick brick walls.

0:47:240:47:32

That stabilises the temperature inside and there is the architecture that goes with masonry

0:47:320:47:37

which is different to the light weight stuff that I was taught to design when I was a young architect.

0:47:370:47:44

Alan has brought back the chimney,

0:47:440:47:46

killed off by central heating but had a complete rethink on how to use it.

0:47:460:47:50

This time it is not for churning out fossil fuels,

0:47:500:47:53

but as architectural nostrils to make the building breathe more easily.

0:47:530:47:57

In the way that the constructions work, the way it has set itself up is it is fantastically risk averse.

0:47:570:48:03

It is a huge issue with our PFI hospitals and schools.

0:48:030:48:07

The businesses usual architecture of the '70s, '80s, and '90s is frozen in aspic,

0:48:070:48:12

it's extremely difficult to innovate and that is something we are interested in.

0:48:120:48:17

It is innovators like Alan that work out the architectural recipe for planets saving buildings.

0:48:170:48:24

Now it is down to builders, developers and the government

0:48:240:48:26

to make the architectural oddities but the norm.

0:48:260:48:29

Over the next 15 years, nearly 4 million new homes will be built in Britain and many of them

0:48:380:48:42

will end up on greenfield sites in or around the edge of rural areas.

0:48:420:48:48

Building in the countryside is always going to be controversial

0:48:480:48:54

but how about if you can't see the building.

0:48:540:48:56

-This isn't a field, it is a roof and the people who live below me

0:48:560:49:01

think these sorts of houses are the way forward.

0:49:010:49:04

The five homes at Mystery Hill near the village of Hockerton in Nottinghamshire, are pioneering.

0:49:060:49:11

Not just because they are partly built underground,

0:49:110:49:14

but because they are specifically designed to have minimal impact on the environment.

0:49:140:49:19

Where most new developments are easy to see, this one is hidden from view by its earth roof.

0:49:190:49:24

While all new homes are connected to the water mains, these recycle rainwater for drinking and washing.

0:49:240:49:31

Mystery Hill's about as environmentally right on as it gets.

0:49:310:49:34

We are happy with it.

0:49:340:49:36

We have ended up with a house that does have very minimal energy use.

0:49:360:49:41

We don't have any space heating.

0:49:410:49:43

It keeps itself warm with the sunshine and body heat.

0:49:430:49:48

Our energy bills are very low.

0:49:480:49:50

We have a house that supplies itself with water.

0:49:500:49:53

The water comes from the rain and we collect it on the roof.

0:49:530:49:56

We have a house that's in a fantastic environment for the wildlife and for the children.

0:49:560:50:02

It has turned out to be an all-round success.

0:50:020:50:07

I think the houses show you can actually live in a fairly sustainable way

0:50:070:50:12

without necessarily having to have a very different lifestyles.

0:50:120:50:16

Our lifestyle is no different than it would be

0:50:160:50:19

if we lived in a conventional house.

0:50:190:50:22

But, there's 50 or 60 million people in this country and it needs to be appropriate to those people.

0:50:220:50:28

I think what we've done here,

0:50:280:50:32

some of it can be taken to the mainstream and from low energy lightbulbs and recycling,

0:50:320:50:39

to growing your own lettuces, those are things anyone can do in their garden, in their homes.

0:50:390:50:44

If we all do that, it's a step in the right direction.

0:50:440:50:47

The technology these houses use is cutting edge

0:50:470:50:51

and it took five years to get the project from idea to reality.

0:50:510:50:55

It's taken a four applications to get approval for a small wind turbine

0:50:550:50:59

which will provide the families with all the electricity they need.

0:50:590:51:02

The families have developed an independent water system.

0:51:020:51:05

You dug this lake yourselves and it's all a part of being water self-sufficient isn't it?

0:51:050:51:11

Yes, that's right. We collect rainwater from the roofs and it goes into holding tanks.

0:51:110:51:17

We take it out of the holding tank and then treat it and it goes back to the houses.

0:51:170:51:23

We use it for drinking and washing, it comes, once we've flushed it down

0:51:230:51:27

the toilet or down the sink, it into the reed bed here.

0:51:270:51:30

There is a settling tank for the solids, but the water is then treated in here,

0:51:300:51:36

the bacteria on the roots of the reed digest the pathogens in the water and it's cleaned up.

0:51:360:51:43

It goes round the reed bed and out through and into the lake

0:51:430:51:48

and that gives us water at bathing water quality, so that's really good.

0:51:480:51:54

But it also is very nutrient rich, so the fish in the lake are thriving.

0:51:540:52:00

And the project's proving an inspiration to others.

0:52:000:52:04

This development of 25 new homes is on the edge of the Nottinghamshire village of Collingham.

0:52:040:52:09

It's proving that the eco homes don't have to have fields on the roof.

0:52:090:52:12

They do have double the usual amount of insulation and solar panels as standard.

0:52:120:52:17

How long until all new homes are like this?

0:52:170:52:20

It could be a while, yes.

0:52:200:52:21

But just because it takes a long time to get people to accept it.

0:52:210:52:25

But I think the pace is changing,

0:52:250:52:27

the more examples like this one there are,

0:52:270:52:30

the more the message will get through it's not that difficult.

0:52:300:52:33

The more people are encouraged to put them on existing houses, although the costs are high,

0:52:330:52:38

nevertheless it is the sort of thing that gradually takes off and get faster.

0:52:380:52:45

But building this development hasn't been either easy or cheap,

0:52:450:52:49

there were problems finding the energy-saving technology and renewable building materials.

0:52:490:52:54

The houses cost about 10% more than conventional homes, but fuel bills are cut by at least half.

0:52:540:53:00

Throughout Britain, thousands of buildings,

0:53:060:53:08

which most people wouldn't even think of as being architecture,

0:53:080:53:12

yet they are buildings we all use and spend a lot of time in.

0:53:120:53:16

Can supermarket architecture ever be anything better than big, bland boxes?

0:53:180:53:24

Way past their sell-by date, are the edge of town superstores

0:53:240:53:28

built in the style laughably called traditional.

0:53:280:53:32

In fact, the first was built less than 30 years ago by ASDA in Essex.

0:53:320:53:36

That's why the trade calls them Essex barns.

0:53:360:53:40

In a sense, supermarkets are the modern barn, they're big sheds full of foodstuffs.

0:53:400:53:46

There is the challenge, how do you design big buildings well?

0:53:460:53:49

Everyone wants to live near a supermarket,

0:53:490:53:52

but no one wants a giant box dropped next to their house.

0:53:520:53:55

So these stores try to blend in with their surroundings

0:53:550:53:58

by disguising themselves as quaint country cottages,

0:53:580:54:02

straight out of Trumpton.

0:54:020:54:04

Somebody decided if you put a little pitched roof on a huge great whacking box of a building,

0:54:060:54:11

you make it feel small and approachable. It just doesn't work.

0:54:110:54:15

It's a bit like putting lipstick on a gorilla to disguise the fact it's a big fat, hairy simian.

0:54:150:54:21

Essex barns replaced vast areas of real countryside with a fake pastiche.

0:54:210:54:25

They still scar the whole of Britain, but very few have been built since the late 1990s.

0:54:250:54:30

A genuinely Conservative piece of legislation in the last years of the Tories,

0:54:300:54:35

made it hard to get approval for edge-of-town superstores.

0:54:350:54:38

Some new superstores are still being built, but there are signs they're being built better.

0:54:400:54:46

Tesco's style has moved on from rustic barns to high-tech machines for shopping in.

0:54:460:54:52

The architects now choose from a range of standard kits,

0:54:520:54:56

a bit like giant Meccano and a whole store can be put up in less than 15 weeks.

0:54:560:55:01

This modular approach is cheaper and greener.

0:55:010:55:04

The new stores need less energy to build and run than a brick barn.

0:55:040:55:07

And they're flexible enough to be extended easily or even moved wholesale to another location.

0:55:070:55:13

Tesco's arch-rivals have been exploring new ways of building.

0:55:150:55:20

What's claimed to be the UK's most environmentally responsible superstore

0:55:200:55:23

was built by Chetwood Associates in South East London.

0:55:230:55:28

Its walls are embedded in earth which keeps it warm in winter and cool in the summer.

0:55:280:55:34

And makes the place look kind of stylish.

0:55:340:55:36

Some of the features here are a little bit of an environmental gimmick, it's a bit of a green wash.

0:55:360:55:42

Like this, I wonder how many people have actually charged their electric cars here?

0:55:420:55:47

This one is certainly petrol.

0:55:470:55:49

And while it's great to recycle plastic bottles to make the toilet walls,

0:55:490:55:53

it does look a bit like someone's splashed vomit everywhere.

0:55:530:55:57

But there are some very impressive features, one of which is very simple.

0:55:570:56:03

JS Sainsbury's final words, the words he said on his deathbed, were keep the stores well lit.

0:56:030:56:10

Now there's a man dedicated to selling produce.

0:56:100:56:13

80 years on, his dream has come true.

0:56:130:56:16

This place, even on a dull day like today is flooded with natural light.

0:56:160:56:19

That cuts down on electricity being used to light it, which is good for the environment.

0:56:190:56:24

But it also makes you feel like no other supermarket I've ever been in,

0:56:240:56:29

it's far less artificial and oppressive.

0:56:290:56:31

For night-time shopping there are funky spotlights,

0:56:310:56:36

much better than huge fluorescence high on the ceiling.

0:56:360:56:40

The building also uses natural ventilation in place of air-conditioning.

0:56:400:56:43

Sainsbury's says some of the features will be incorporated into other stores.

0:56:460:56:51

But don't hold your breath, it was much more expensive than most supermarkets,

0:56:510:56:55

something of an architectural loss leader.

0:56:550:56:58

This place is a massive improvement on the Essex style barn,

0:56:590:57:03

but if we are going to build more supermarkets, and undoubtedly we are,

0:57:030:57:07

there are even more environmental and more radical ways we can do it.

0:57:070:57:11

This brand new barn is in West Sussex

0:57:130:57:16

at the Weald and Downland Open Air Museum of Historic Buildings.

0:57:160:57:20

It houses their rural crafts workshop, but with its light, open interior,

0:57:200:57:25

it would also be ideal for a supermarket.

0:57:250:57:28

This is a truly green building. It's made from sustainable oak and cedar

0:57:350:57:39

and thanks to the astonishing way it it was built, took very little energy to construct.

0:57:390:57:45

It's one of only three grid shells in the world.

0:57:450:57:48

This means it was built as a flat grid on scaffolding with joints carefully plotted by computer.

0:57:480:57:55

As the scaffolding was removed, the sapling wood simply dropped into shape by force of gravity.

0:57:550:58:02

If we are going to build on the edge of towns or replace the stores

0:58:020:58:05

that have already encroached on to the countryside,

0:58:050:58:08

this seems a better way of doing it than these stick on brick barns.

0:58:080:58:11

This building is very functional, it's not covered in decorations

0:58:110:58:15

so it's much more in keeping with rural traditions, but it's also very beautiful.

0:58:150:58:19

And the quality of space inside is really magical.

0:58:190:58:23

It cost only 10% more than a conventionally built space the same size.

0:58:230:58:30

If mass produced, the structures would be cheap enough even for stingy supermarket chains.

0:58:300:58:35

Tesco's have already been to look at it.

0:58:350:58:39

Subtitles by Red Bee Media Ltd

0:58:460:58:49

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0:58:490:58:52

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