30/06/2017 BBC Business Live


30/06/2017

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Live from London, that's our top story on Friday June 30th.

:00:00.:00:14.

Scores of flights will be cancelled over the 16-day walkout,

:00:15.:00:18.

with many asking if the cost-cutting is worth it.

:00:19.:00:22.

as the week draws to a close, we assess the fallout of the major

:00:23.:00:28.

cyber attack that hit businesses around the world.

:00:29.:00:35.

And the markets? Yesterday, Europe had its worst day for about nine

:00:36.:00:40.

months and today, not looking quite so bad but the FTSE is still down.

:00:41.:00:42.

We will be looking at the figures. And we'll wrap up the tech stories

:00:43.:00:44.

with our guru Rory Cellan-Jones - Also, as packets of Weetabix are

:00:45.:00:47.

fine for Google. Also, as packets of Weetabix are

:00:48.:00:57.

inhabited New Zealand, we want to know what you can't live without

:00:58.:00:58.

when you go on holiday. Is it your pot of Marmite

:00:59.:01:00.

or your tea bag? Let us know.

:01:01.:01:03.

Just use the hashtag BBCBizLive. We start with more problems

:01:04.:01:12.

for British Airways. Thousands of passengers

:01:13.:01:19.

are learning that their flights have been cancelled

:01:20.:01:22.

because of an unprecedented 16-day strike by some cabin crew,

:01:23.:01:25.

which begins tomorrow, July 1st. On Thursday, BA said most flights

:01:26.:01:28.

will operate as normal, but it has cancelled a number

:01:29.:01:32.

of long-haul departures Short-haul and flights from other UK

:01:33.:01:34.

airports are unaffected. The Unite union says cabin crew

:01:35.:01:39.

who have taken industrial action over pay in the past

:01:40.:01:47.

have been "blacklisted" losing benefits like staff travel

:01:48.:01:50.

concessions and bonuses. BA estimates around 8% of its total

:01:51.:01:54.

cabin crew will walk out. To limit the damage,

:01:55.:01:57.

the airline is merging some It is also talking to other carriers

:01:58.:02:02.

such as Qatar Airways, which owns one-fifth of its parent

:02:03.:02:07.

IAG, about using their services. Well, upsetting its customers again

:02:08.:02:10.

is the last thing BA needs after a major IT crash last month

:02:11.:02:15.

stranded 75,000 passengers. The financial cost

:02:16.:02:22.

was some $100 million - but the cost to BA's reputation -

:02:23.:02:26.

possibly much greater. Alan Bowen from AGB

:02:27.:02:30.

Associates is with me. He is an airline analyst. This has

:02:31.:02:44.

really become a very entrenched stand-off, hasn't it? And it is more

:02:45.:02:49.

than just pay which is at stake. Yes, it started with pay. It relates

:02:50.:02:53.

to cabin crew who began work after 2010 and they are on a very

:02:54.:02:56.

different and much lower pay scale than staff who were there before.

:02:57.:03:00.

But that has been resolved but BA took the view that because they went

:03:01.:03:03.

on strike, they would lose all the additional benefits they are

:03:04.:03:08.

entitled to. What will happen now? This is coming right in the middle

:03:09.:03:11.

of the holiday season, really, at the start of it, anyway. How much

:03:12.:03:18.

disruption is there going to be? Interestingly, BA seems to have

:03:19.:03:21.

leased aircraft from Qatar airlines. Interesting choice. Indeed, we are

:03:22.:03:26.

aware they are bringing in nine aircraft to operate flights which

:03:27.:03:28.

they might not be able to operate themselves. The number of staff

:03:29.:03:33.

going on strike maximum appears to be about 1400 and they have a total

:03:34.:03:36.

of 15,000. Their intention is to operate as many flights as possible.

:03:37.:03:40.

They have promised but we will have to wait and see whether it happens,

:03:41.:03:43.

that they will get everyone everywhere they want to beat but

:03:44.:03:50.

they've cancelled about six long-haul flights in the next seven

:03:51.:03:53.

days. On short-haul, their aim is to ensure they operate at least one

:03:54.:03:56.

flight per day on all routes so you may have to fly at a different time

:03:57.:03:58.

but their intention is to get everyone to their destination.

:03:59.:04:00.

Interesting choice of Qatar airlines given that they have been isolated

:04:01.:04:05.

in recent political events. Indeed, Qatar has its own problems at home

:04:06.:04:10.

and it is also a shareholder in IAG, the holding company of BA and for

:04:11.:04:13.

the Middle East, this is low season because temperatures are very high

:04:14.:04:16.

and people are not travelling. It is a win-win from that perspective.

:04:17.:04:23.

Let's talk about BA's reputation because it was traditionally seen as

:04:24.:04:29.

the flagship carrier, a step up those budget offerings but it feels

:04:30.:04:33.

like all the recent headlines have been about cost-cutting and its

:04:34.:04:36.

consequences. How the airline being viewed? Orange Mackreth a lot of

:04:37.:04:39.

people are beginning to wonder whether it has still been the

:04:40.:04:44.

world's favourite airline, it cut food and drink from short-haul

:04:45.:04:47.

flights so you have to buy a sandwich on board if you want it. It

:04:48.:04:51.

has upset most of the travel agents in Europe with an announcement they

:04:52.:04:54.

are going to charge additional fees for travel agents to book them from

:04:55.:04:58.

the 1st of November. And obviously, we had the disaster on the bank

:04:59.:05:01.

holiday weekend. It is not looking great. Thank you for joining us.

:05:02.:05:03.

Let's take a look at some of the other stories making the news.

:05:04.:05:06.

Deutsche Bank has again rejected demands by US

:05:07.:05:09.

House Democrats to provide details of President Donald Trump's

:05:10.:05:14.

Deutsche Bank has loaned the Trump organisation millions of dollars

:05:15.:05:21.

The European Union is appealing a recent World Trade Organisation

:05:22.:05:27.

ruling in favour of the US over its state aid for Boeing.

:05:28.:05:31.

Earlier this month, a WTO dispute panel found the US had dealt

:05:32.:05:34.

with all but one of the instances of illegal subsidies

:05:35.:05:36.

Two Montessori schools in New York won't let parents

:05:37.:05:43.

pay by credit card - but they will now accept Bitcoin.

:05:44.:05:46.

The schools added the option after a growing number

:05:47.:05:48.

The decision comes as more and more places -

:05:49.:05:59.

including universities in London and Greece -

:06:00.:06:01.

no longer accept the digital currency as payment.

:06:02.:06:04.

Have you ever paid for anything with bit groin? I certainly haven't. Me

:06:05.:06:12.

neither, I would not know where to start. Let's take a look at some of

:06:13.:06:17.

the stories on the business Live page and let's talk about rasp

:06:18.:06:21.

reply, the computer. I thought you were bringing in pudding! It is a

:06:22.:06:25.

microcomputer and the company behind it said they had no idea it would be

:06:26.:06:32.

so big. It has sold 14 million of these tiny microcomputers, mainly

:06:33.:06:35.

aimed at schools but they have now gone into a number of businesses and

:06:36.:06:40.

industry as well and rasp reply has just won a top innovation prize from

:06:41.:06:46.

the Royal Academy of engineering. -- Roseberry pie. Rory is going to

:06:47.:06:51.

bring us in one. But not edible, sadly.

:06:52.:06:52.

A Chinese bank and a shipping firm have been hit with sanctions

:06:53.:06:54.

by the US over allegations of support for North Korea.

:06:55.:06:57.

Let's get more with Tim McDonald who's in Singapore.

:06:58.:07:01.

Tim, this is a real ratcheting up, perhaps in relations with China by

:07:02.:07:10.

the US? Well, it is interesting you say that. In fact, the US has kind

:07:11.:07:15.

that it not really so much about sending a message to China as just

:07:16.:07:20.

focusing on the entities involved. In this case, as you've mentioned,

:07:21.:07:24.

two Chinese citizens, a shipping company and the back, which the US

:07:25.:07:29.

says are connected to North Korea's weapons programme, the bank of

:07:30.:07:34.

Dandong which the Treasury Department has zeroed in on is for

:07:35.:07:37.

all intents and purposes just a local Chinese bank, not well-known

:07:38.:07:42.

beyond the city of Dandong itself but it's on the border with North

:07:43.:07:45.

Korea and one of the few places where there is significant traffic

:07:46.:07:48.

into and out of the country and the US says about 17% of its

:07:49.:07:52.

transactions are with entities that have US or UN sanctions on them for

:07:53.:07:55.

connections to North Korea's weapons programme. The US once again says

:07:56.:08:00.

this is about sending a message to China, as well as the entities

:08:01.:08:04.

involved. They continue to work with John on this. -- this is not about

:08:05.:08:09.

sending a message to China, just the entities involved. They are

:08:10.:08:11.

continuing to look at the entities which may be helping North Korea.

:08:12.:08:12.

Thank you for joining us. The markets in Asia followed

:08:13.:08:16.

the mood of Europe and Wall Street yesterday,

:08:17.:08:22.

trading down - why? Those signals from the world central

:08:23.:08:26.

banks that the almost decade-long era of low interest rates,

:08:27.:08:29.

cheap money, is slowly and, given that the markets

:08:30.:08:31.

are susceptible to sentiment, you might expect the optimism

:08:32.:08:37.

to have a positive impact, but some investors are concerned

:08:38.:08:40.

that the world economy might not be able to take the

:08:41.:08:44.

interest rate rises. Europe yesterday had its worst day

:08:45.:08:56.

for about nine months, and the Dax. A few months ago but it is down and

:08:57.:09:02.

the FTSE is down. Let's go to Wall Street and see what is happening

:09:03.:09:03.

there. US markets should be quiet on Friday

:09:04.:09:10.

ahead of what is likely to be a long weekend giving the 4th of July

:09:11.:09:14.

public holiday on Tuesday. Still, there is some economic data for

:09:15.:09:18.

investors to consider. The University of Michigan consumer

:09:19.:09:22.

sentiment index is released and the last reading this index showed

:09:23.:09:24.

consumer sentiment at its lowest level since the presidential

:09:25.:09:28.

election in November. Economists are not expecting it to have risen

:09:29.:09:33.

significantly. There are no big company earnings out but that does

:09:34.:09:36.

not mean you should not keep an eye out on energy stocks. On Thursday

:09:37.:09:40.

afternoon, President Trump gave a speech boasting of the strength of

:09:41.:09:45.

America's energy industry and claiming new initiatives would be

:09:46.:09:47.

coming to boost power, natural gas and oil production. Maybe that will

:09:48.:09:51.

bring some cheer to investors in those industries.

:09:52.:09:55.

Michelle Fleury in New York. Joining us is Jeremy Cook,

:09:56.:09:56.

Chief Economist, World First. Rachel was talking earlier about the

:09:57.:10:05.

impact on the financial markets, particularly European indices and

:10:06.:10:08.

Asian indices and the US, the fact it looks like it is the end of the

:10:09.:10:13.

era of easy money but what is happening to the currency? It is and

:10:14.:10:19.

some currencies, the euro and sterling, normally during the summer

:10:20.:10:21.

doldrums, everything trades sideways but this is the time where central

:10:22.:10:25.

bankers around the world have decided to inject a bit of

:10:26.:10:28.

volatility into the markets. Sterling and the euro have both

:10:29.:10:33.

gained in the past week as the bank of England and the ECB respectively

:10:34.:10:37.

have said we should be getting prepared, or certainly policymakers

:10:38.:10:41.

at the central banks are saying getting prepared for rate rises.

:10:42.:10:44.

They are happy with where rates are at the moment but they want to say

:10:45.:10:48.

rate rises are coming soon. Explain why that is. If the dollar is more

:10:49.:10:54.

in demand? The best way to think about currencies is like savings

:10:55.:10:58.

accounts. Where are you going to put your money? If I gave you both

:10:59.:11:02.

?10,000 now, I'm a generous guy, and said you could put it in a savings

:11:03.:11:07.

account, savings account that pays you 2%, or 4%, you will put it in

:11:08.:11:11.

the one that pays 4% but if they both pay 2% and you think the second

:11:12.:11:15.

one will hike in interest rates, more money will flow into that so

:11:16.:11:18.

investors are looking at it that way. Excellent interest -- excellent

:11:19.:11:25.

explanation. And data coming out of China as regards to factory output,

:11:26.:11:29.

what is that showing? Manufacturing PMI rising a bit so this is

:11:30.:11:33.

sentiment in the manufacturing industry in China, the largest in

:11:34.:11:36.

the world, the second largest economy in a while and if they are

:11:37.:11:39.

doing well, that should flow through the rest of Asia and Manufacturing

:11:40.:11:43.

is normally the first thing to roll higher in a new input or spurt of

:11:44.:11:48.

economic growth. If China is doing well, hopefully the rest of Asia is

:11:49.:11:52.

doing well and a lot of the economic centre of gravity has shifted there,

:11:53.:11:55.

given the pick-up of Southeast Asia in the past ten or 20 years. Thank

:11:56.:11:59.

you for joining us. And I know you will come back to talk through some

:12:00.:12:03.

of the other stories in the papers. Some interesting ones. What can't

:12:04.:12:05.

you go abroad without? Have a thing. Still to come - record

:12:06.:12:07.

fines and cyber attacks - it's been a big week

:12:08.:12:10.

in the tech world. We'll make sense of it

:12:11.:12:13.

all with the man in the know, our technology correspondent,

:12:14.:12:16.

in a few minutes. You're with Business

:12:17.:12:17.

Live from BBC News. A survey of UK consumer confidence

:12:18.:12:26.

suggests it has fallen to the lowest level since last June's referendum

:12:27.:12:30.

on European Union membership. Researchers at GfK,

:12:31.:12:34.

which conducted the research, found that the biggest drop

:12:35.:12:37.

was in people's willingness And later today, we find out

:12:38.:12:40.

the final figure for economic growth in the first quarter of this year,

:12:41.:12:45.

which was revised down to 0.2%. Well, let's get more with our

:12:46.:12:51.

business correspondent Theo Leggett. Let's start with the growth figures.

:12:52.:13:01.

Remind us what figure we were given initially at where we stand at the

:13:02.:13:05.

moment. The figure we were given initially for the first quarter was

:13:06.:13:09.

0.3% compared to the previous quarter. That has since been revised

:13:10.:13:14.

down as more information comes in, to 0.2% and we are expecting it to

:13:15.:13:18.

be finalised at about that level and that is a significant slowdown from

:13:19.:13:23.

the tail end of last year when the figure was 0.7%. Any indication that

:13:24.:13:27.

consumer confidence is declining is worrying because it suggests that

:13:28.:13:31.

could weigh on growth in the future. That is true, the consumer

:13:32.:13:35.

confidence... But are there other indications of why that is? Several

:13:36.:13:40.

factors could be at play. One of them is clearly uncertainty caused

:13:41.:13:44.

by the general election. If you compare this survey with another one

:13:45.:13:48.

that came out earlier in the week from YouGov, that suggested that

:13:49.:13:51.

consumer confidence was reasonably stable up until the election and

:13:52.:13:54.

then declined quite dramatically afterwards but you have to factor in

:13:55.:13:58.

other matters as well. The decline in the value of sterling since the

:13:59.:14:02.

referendum last year, that is starting to feed through to

:14:03.:14:06.

inflation. One thing we are seeing in this survey is that people are

:14:07.:14:09.

becoming more reluctant to spend on big-ticket items like washing

:14:10.:14:13.

machines and pieces of furniture. The simple reason is, those things

:14:14.:14:19.

are becoming expensive. If they are imported, they will certainly be

:14:20.:14:21.

more expensive. There's pressure on wages as well, wage growth is not

:14:22.:14:25.

what it once was. The combination of things getting more expensive and

:14:26.:14:29.

people not feeling they are going to get any wealthier, that may be

:14:30.:14:34.

suppressing consumer as well. -- consumer confidence. Thank you for

:14:35.:14:35.

joining us. Another story we want to tell you

:14:36.:14:41.

about on the business page, Trinity Mirror has allocated more money to

:14:42.:14:45.

phone hacking claims, setting aside an extra ?7.5 million to cover

:14:46.:14:50.

claims related to the hacking of phones which adds to the ?26 million

:14:51.:14:54.

it had already earmarked to pay for that. It has settled cases with

:14:55.:14:57.

dozens of celebrities, the newspaper group.

:14:58.:15:01.

Our top story - British Airways prepares for a major walk-out

:15:02.:15:10.

by cabin crew that will ground some of the carriers' scheduled flights.

:15:11.:15:13.

It comes only weeks after an IT glitch caused chaos for the airline.

:15:14.:15:22.

A quick look at how markets are faring.

:15:23.:15:26.

It is red across the board at the moment. The FTSE 100 down and there

:15:27.:15:35.

are concerns about the era of easy money coming to an end that has

:15:36.:15:41.

affected the stock markets and the currencies.

:15:42.:15:43.

And now let's get the inside track on tech.

:15:44.:15:45.

This week, Google was slapped with the EU's

:15:46.:15:47.

largest ever fine for distorting the market.

:15:48.:15:49.

The European Commission fined the tech giant

:15:50.:15:50.

$2.7 billion after it ruled the company had abused its power

:15:51.:15:53.

by promoting its own shopping comparison service

:15:54.:15:55.

And a large-scale cyber attack involving malicious software

:15:56.:15:58.

disrupted firms' computer systems, hitting Ukraine especially hard,

:15:59.:16:00.

but spreading to countries as far apart as Norway and India,

:16:01.:16:03.

Let's find out more with our technology correspondent

:16:04.:16:08.

Let's start with this cyber-attack, it seems as though it was mainly

:16:09.:16:22.

targeted on Ukraine, but spread out. When glitches, the patches weren't

:16:23.:16:27.

put in places that's right? When it first happened, we thought is it a

:16:28.:16:33.

repeat of that attack we saw around the world. It does appear to be

:16:34.:16:37.

similar, but different in crucial ways. Yes, it appears to have been

:16:38.:16:43.

targeted at Ukraine and there is suspicion being thrown at Russia,

:16:44.:16:53.

but the technique is different. It looks like the other one. But it is

:16:54.:16:59.

actually wiping data. It is not actually they think about gaining

:17:00.:17:06.

money, it is a malicious attack which indicates it could be

:17:07.:17:14.

state-sponsored. But it hit a Russian airline. Once the attacks

:17:15.:17:20.

are out there, their effects can be unpredictable. Now that Google fine,

:17:21.:17:26.

higher than many people expected. Yes it was a real marker for how

:17:27.:17:36.

determined the European competition is and it has opened up a split

:17:37.:17:39.

between Europe and the United States. Europe says we are complying

:17:40.:17:46.

competition law. Voices from America saying, you're biased against our

:17:47.:17:49.

successful company. All the company has done is be the best in its field

:17:50.:17:56.

and used its skills to conquer a market. Europe believing that Google

:17:57.:18:01.

is abusing that dominance in one area to spread into other

:18:02.:18:07.

businesses. Remind us what they did? It is about shopping services, put a

:18:08.:18:12.

name of a product into Google, put in leather shoes and a box comes up

:18:13.:18:18.

with adverts and when you click on one advert, Google earns money.

:18:19.:18:23.

Other price comparison sites are available, but you will struggle to

:18:24.:18:29.

find them in a Google search. I spoke to companies who say their

:18:30.:18:34.

businesses have been affected and other search companies, by the

:18:35.:18:39.

practices. It is difficult to get back into the market. Could it lead

:18:40.:18:43.

to more innovation in Europe. The argument from America is the

:18:44.:18:49.

opposite, it is punishing innovation and the European commission doesn't

:18:50.:18:53.

understand how business works. Google says people have a choice and

:18:54.:18:58.

they say their big rival is Amazon and you go there. Perhaps there

:18:59.:19:03.

could be more competition do you think in certain areas of the world

:19:04.:19:09.

where the dominance of Google has been reigned back. The bigger

:19:10.:19:16.

picture, experts say this is possibly the wrong target and there

:19:17.:19:22.

is the dominance of three or four American technology giants and

:19:23.:19:26.

concern around the world the regulators need to do something to

:19:27.:19:31.

hold that back, to attack that, otherwise we won't see the

:19:32.:19:38.

innovation we expect. Thank you. We are going to be talking about

:19:39.:19:46.

Raspberry Pis. It is not a dessert. It is a tiny computer launched in

:19:47.:19:52.

2012 in an attempt to change the way children understood computers and to

:19:53.:19:58.

get them programming. It has had a bigger effect than expected, the

:19:59.:20:01.

reason we are talking about it is last night it was awarded the

:20:02.:20:08.

biggest annual prize for engineering, the prize that has been

:20:09.:20:15.

won by Rolls-Royce and lots of huge projects, it has won it, because it

:20:16.:20:19.

has gone beyond being an educational tool and it is ending up in

:20:20.:20:24.

factories, the 40 million that are sold are ending up in factories. It

:20:25.:20:29.

started off to encourage children to get into coding. Yes it had modest

:20:30.:20:38.

ambitions and they expected to sell tens of thousand, it is a charitable

:20:39.:20:44.

aim, the bigger project is encouraging kids around the world to

:20:45.:20:48.

get into coding. So just a great example of how something can snow

:20:49.:20:57.

ball, a bit of engeneral youty, came from -- ingenuity. Have you coded

:20:58.:21:02.

with it? Yes I'm very inexpert, but I did manage to make a radio with

:21:03.:21:11.

this. I was very proud of myself. So you're never too old to learn. That

:21:12.:21:13.

is what I'm told. Thank you. In a moment we'll take a look

:21:14.:21:19.

through the Business Pages but first here's a quick reminder of how

:21:20.:21:22.

to get in touch with us. The business live page is where you

:21:23.:21:30.

can stay ahead with the business news and all the latest details with

:21:31.:21:36.

insight and analysis from the BBC's editors around the world. We want to

:21:37.:21:41.

hear from you too. Get involved on the BBC Business Live web page.

:21:42.:21:57.

Jeremy is back to look through the papers.

:21:58.:22:02.

We will start with that cyber security story, this is is an

:22:03.:22:10.

innovation that happened to bark cards in -- bank cards in France,

:22:11.:22:15.

where the three little numbers on the back, there is a computer screen

:22:16.:22:20.

on the card. That is incredible and the numbers will change on an hourly

:22:21.:22:27.

basis, if somebody finds your card there is a number that is always

:22:28.:22:32.

static. So this is to try and cut down the online fraud, which has

:22:33.:22:40.

boomed, as we have decided to shop more and more online, I think, it is

:22:41.:22:44.

something like 28% of all US commerce is online at the moment. So

:22:45.:22:50.

imagine the size of the Amazons and that when it gets to 50%. But the

:22:51.:22:56.

fraudsters are taking advantage. Interesting this has come from

:22:57.:23:01.

France, actually chip and pin was first developed in France you go to

:23:02.:23:05.

France and think what is this? And it took us a few years. You go

:23:06.:23:10.

around the world and chip and pin which we treat here in the UK and in

:23:11.:23:16.

Europe as de facto and contactless, in the United States for example,

:23:17.:23:19.

you still have to sign for things. There is a long way for the security

:23:20.:23:26.

protocols to become the same. But this is fighting the fraudsters. Now

:23:27.:23:34.

Weetabix has been seized in New Zealand. In a breakfast bowl battle.

:23:35.:23:42.

Post-Brexit relations with New Zealand are already fraught. We

:23:43.:23:47.

asked our viewers to tell us what they can't go without. This has been

:23:48.:23:54.

shipped to New Zealand to be sold in a ship in Christchurch. Alan said,

:23:55.:24:07.

HP Sauce, crumpets. One said my lap top. One said, are they impounding

:24:08.:24:15.

Weetabix to try and stop The British Lions. Yes we will need all the help

:24:16.:24:25.

we can get on Saturday. This is about Weetabix and Weet-bix that is

:24:26.:24:31.

the New Zealand version. There are hundreds of packets. 300 boxes not

:24:32.:24:39.

being served into this small business, A Little Bit of Britain,

:24:40.:24:44.

that sells things to ex-pats there. This is a portion of just, I'm

:24:45.:24:53.

looking at it through t kaleidoscope of Brexit. We will have to sign

:24:54.:24:58.

deals to stop this. There will be trade marks that exist any way. Yes,

:24:59.:25:03.

but in the grand scheme of things, these businesses don't just exist in

:25:04.:25:08.

New Zealand, there is a very big one in New York which I pop by and you

:25:09.:25:15.

see people buying 12 pound boxes of Yorkshire tea. One says, when I go

:25:16.:25:24.

abroad, I must are a a packet of digestive biscuits. . I have to have

:25:25.:25:31.

cheese and onion crisps. Don't eat them on the plane. Thank you for

:25:32.:25:33.

coming in. There will be more business news

:25:34.:25:37.

throughout the day on the BBC Live web page and on World Business

:25:38.:25:40.

Report. It has been very wet for some of us

:25:41.:25:54.

and in Edinburgh you have had more rain in

:25:55.:25:56.

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