Browse content similar to 16/01/2018. Check below for episodes and series from the same categories and more!
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This is Business Live from BBC News,
with Sally Bundock and Ben Thompson. | 0:00:04 | 0:00:09 | |
Germany's biggest trade union
is threatening strike action | 0:00:09 | 0:00:11 | |
unless employers meet its demands
for a pay rise and an optional | 0:00:11 | 0:00:14 | |
28 hour working week. | 0:00:14 | 0:00:18 | |
Live from London, that's our top
story on Tuesday 16th January. | 0:00:18 | 0:00:22 | |
The metalworkers union is the most
influential trade body in Germany - | 0:00:38 | 0:00:44 | |
the negotiations could set
a precedent for a huge proportion | 0:00:44 | 0:00:46 | |
of the country's workforce. | 0:00:46 | 0:00:53 | |
We will be live in Berlin for the
latest. | 0:00:53 | 0:00:55 | |
Also in the programme.... | 0:00:55 | 0:00:59 | |
The UK supermarket Iceland says it
plans to cut the use of plastic | 0:00:59 | 0:01:02 | |
in its own brand products
within the next five years. | 0:01:02 | 0:01:06 | |
Will others follow suit, and is this
idea impact how you shop? | 0:01:06 | 0:01:12 | |
The trading day has got started in
Europe to a fairly good start, we | 0:01:12 | 0:01:16 | |
will talk you through the winners
and losers. | 0:01:16 | 0:01:19 | |
Taking on the big boys -
we'll be speaking to the boss | 0:01:19 | 0:01:22 | |
of a voice recognition company
hoping to compete with the likes | 0:01:22 | 0:01:24 | |
of Google and Amazon. | 0:01:24 | 0:01:25 | |
We will speak to him later. As the
supermarket chain Iceland says it | 0:01:25 | 0:01:33 | |
wants to ban all product on its own
brand products, we want to know if | 0:01:33 | 0:01:38 | |
you can live without plastic and if
it will change how you shop. Just | 0:01:38 | 0:01:44 | |
get in touch with us in the usual
way, using the hashtag #BBCBizLive. | 0:01:44 | 0:01:53 | |
A very packed programme as usual. A
warm welcome to you. | 0:01:53 | 0:01:57 | |
Germany's biggest trade union has
threatened to call for a 24-hour | 0:01:57 | 0:01:59 | |
walkout as part of talks over pay
and working conditions. | 0:01:59 | 0:02:02 | |
IG Metall represents the rights
of 2.3 million workers | 0:02:02 | 0:02:04 | |
in the industrial sector,
but the negotiations are seen | 0:02:04 | 0:02:06 | |
as a benchmark for how pay
is set in other areas | 0:02:06 | 0:02:09 | |
of the German economy. | 0:02:09 | 0:02:14 | |
The union has demanded a 6% increase
in salaries and the option | 0:02:14 | 0:02:17 | |
for a 28-hour working week
for its members. | 0:02:17 | 0:02:25 | |
For those who would like to do so. | 0:02:26 | 0:02:28 | |
This would allow employees to look
after young children | 0:02:28 | 0:02:30 | |
or ageing relatives. | 0:02:30 | 0:02:31 | |
And IG Metall is also pushing
for an additional allowance of 200 | 0:02:31 | 0:02:34 | |
euro per month to help offset
the loss in salary. | 0:02:34 | 0:02:39 | |
With unemployment at record lows,
German workers are in a strong | 0:02:39 | 0:02:41 | |
position to negotiate for better
pay and conditions. | 0:02:41 | 0:02:44 | |
German productivity per hour -
which is a key determinant of wages | 0:02:44 | 0:02:47 | |
- is among the highest in the world,
with countries like the UK | 0:02:47 | 0:02:50 | |
and Japan lagging way behind. | 0:02:51 | 0:02:58 | |
Damian McGuinness joins
me live from Berlin. | 0:02:58 | 0:03:05 | |
Nice to see you. Running through
some of the details, what jumps out | 0:03:05 | 0:03:11 | |
at me is the productivity figure,
the idea that German workers are | 0:03:11 | 0:03:15 | |
more productive so even if they
worked a few hours they would be on | 0:03:15 | 0:03:18 | |
the same level as everybody else in
Europe? | 0:03:18 | 0:03:22 | |
That is certainly what German
workers would say. Since 2003, and | 0:03:22 | 0:03:27 | |
stuffed labour market reforms came
through, we have seen a lot of wage | 0:03:27 | 0:03:30 | |
restraint here, which is one of the
reasons why productivity is so high. | 0:03:30 | 0:03:35 | |
Over the last few years, the German
economy has been firing on all | 0:03:35 | 0:03:39 | |
cylinders, meaning we have had
record exports and profits. Now | 0:03:39 | 0:03:43 | |
workers say it is time that wages
went up in line with company | 0:03:43 | 0:03:47 | |
profits. As Sally quite rightly
mentioned, workers feel in a strong | 0:03:47 | 0:03:52 | |
position, pretty emboldened, partly
by a strong economy but also because | 0:03:52 | 0:03:57 | |
unemployment is | 0:03:57 | 0:04:08 | |
so low. Employers say they can't get
enough workers, so workers know they | 0:04:08 | 0:04:10 | |
are in a strong position to put
forward some quite ambitious | 0:04:10 | 0:04:13 | |
demands. But that is also one reason
why employers feel reticent about | 0:04:13 | 0:04:15 | |
allowing workers to go for few
hours, they say they already have | 0:04:15 | 0:04:17 | |
difficulty getting the manpower in,
that is one of the problems Germany | 0:04:17 | 0:04:20 | |
will face going forward. They say
they can't let workers... If large | 0:04:20 | 0:04:25 | |
numbers of workers start working 28
hours instead of 35, some firms say | 0:04:25 | 0:04:29 | |
they will struggle.
Can employers afford it? Given they | 0:04:29 | 0:04:34 | |
look like they are in a wallet -- a
relatively weak position given | 0:04:34 | 0:04:38 | |
everything you have outlined, the
question is if they can afford it. | 0:04:38 | 0:04:42 | |
Profits are up, can they paid staff
more? Depends on each individual | 0:04:42 | 0:04:46 | |
industry. Some industries are doing
really well, exports keep increasing | 0:04:46 | 0:04:50 | |
every quarter, almost. But what this
union actually wants, lots of it is | 0:04:50 | 0:04:57 | |
in line with what the centre-left
social Democrats want in the new | 0:04:57 | 0:05:02 | |
governing coalition, so
interestingly it is not just one | 0:05:02 | 0:05:06 | |
union saying this is what we want,
it is lots of workers across the | 0:05:06 | 0:05:10 | |
country who are not unionised. What
is interesting about this particular | 0:05:10 | 0:05:14 | |
trade union and this particular set
of strike action is right to January | 0:05:14 | 0:05:18 | |
is that if the employers say they
will go for it, it will feed into | 0:05:18 | 0:05:24 | |
the governing coalition
negotiations, so it might end up | 0:05:24 | 0:05:27 | |
that whether employers can afford it
or not, they will have to put | 0:05:27 | 0:05:30 | |
forward at least some of these
options for workers, such as an | 0:05:30 | 0:05:35 | |
optional lower working hours per
week, combined with lower pay, of | 0:05:35 | 0:05:40 | |
course, but it is part of a whole
debate in Germany that because | 0:05:40 | 0:05:46 | |
workers know there in a strong
position because employment is so | 0:05:46 | 0:05:51 | |
low, -- unemployment is so low, then
the whole legal framework might | 0:05:51 | 0:05:55 | |
change and employers might be forced
to put forward some of these | 0:05:55 | 0:05:57 | |
actions, whether they can afford it
or not. There is pressure on | 0:05:57 | 0:06:01 | |
employers to ask what many people
would say would be a socially | 0:06:01 | 0:06:05 | |
responsible way to help workers
struggling to combine a job and | 0:06:05 | 0:06:08 | |
family commitments.
Thank you very much, Damien McGrane | 0:06:08 | 0:06:12 | |
is in Berlin, outlining what could
be a pretty fractious battle between | 0:06:12 | 0:06:17 | |
employers and employees. | 0:06:17 | 0:06:19 | |
Let's take a look at some of
the other stories making the news. | 0:06:19 | 0:06:22 | |
Thousands of small firms working
for failed construction giant | 0:06:22 | 0:06:24 | |
Carillion are waiting to learn
if they will be paid, | 0:06:24 | 0:06:27 | |
amid growing fears some could close. | 0:06:27 | 0:06:28 | |
Carillion used an extensive
network of sub-contractors | 0:06:28 | 0:06:30 | |
and local suppliers,
paying them almost £1 | 0:06:30 | 0:06:31 | |
billion a year, according
to its latest annual report. | 0:06:31 | 0:06:34 | |
Critics have stepped
up calls for a review | 0:06:34 | 0:06:35 | |
into the Carillion crisis. | 0:06:36 | 0:06:39 | |
British supermarket chain Iceland
has said it will eliminate | 0:06:39 | 0:06:42 | |
or drastically reduce plastic
packaging of all its own label | 0:06:42 | 0:06:44 | |
products by the end of 2023. | 0:06:44 | 0:06:49 | |
The move will effect more
than a thousand own label products. | 0:06:49 | 0:06:52 | |
Iceland also said its research found
that 80% of shoppers would endorse | 0:06:52 | 0:06:57 | |
a supermarket's move
to go plastic free. | 0:06:57 | 0:07:03 | |
Lots of you have been getting into
it about that and we will talk to | 0:07:03 | 0:07:08 | |
you about that later. Peshmerga
getting in touch about that. | 0:07:08 | 0:07:13 | |
And if you need to know what time
it is, then head to Geneva. | 0:07:13 | 0:07:17 | |
The Swiss watch industry
is gathering there to showcase | 0:07:17 | 0:07:19 | |
its latest creations,
and we're talking | 0:07:19 | 0:07:20 | |
mechanical watches here. | 0:07:20 | 0:07:21 | |
But it can be a costly affair -
one brand's new "affordable range | 0:07:21 | 0:07:25 | |
for the younger buyer"
starts at $11,000. | 0:07:25 | 0:07:27 | |
I have two! I thought so, one for
each wrist! One watch and the | 0:07:27 | 0:07:34 | |
back-up watch. If you watch last
week, you will know he needs a | 0:07:34 | 0:07:38 | |
watch.
I slept through my alarm. | 0:07:38 | 0:07:40 | |
That was the Tim and Samantha show.
Speaking of expensive stuff... | 0:07:40 | 0:07:46 | |
The surge in value of Bitcoin over
the past year has led authorities | 0:07:46 | 0:07:49 | |
scrambling for ways to regulate it. | 0:07:49 | 0:07:50 | |
Last week, the South Korean
government hinted it may | 0:07:50 | 0:07:53 | |
ban them altogether,
but the decision hasn't gone down | 0:07:53 | 0:07:55 | |
well with the public. | 0:07:55 | 0:07:56 | |
Leisha Santorelli can
explain for us, she's | 0:07:56 | 0:07:57 | |
in our Asia business hub. | 0:07:58 | 0:08:03 | |
It is particularly younger people,
looking at the figures, who say they | 0:08:03 | 0:08:07 | |
want to keep bitcoin? That is
correct, a survey out from South | 0:08:07 | 0:08:11 | |
Korea last year shows that more than
60% of the bitcoin investors are | 0:08:11 | 0:08:15 | |
actually aged 30 or longer. --
younger. So the South Korean | 0:08:15 | 0:08:23 | |
government is concerned about the
crazy around crypto currencies. | 0:08:23 | 0:08:27 | |
Korea is a hotbed for that sort of
currency. They are thinking about | 0:08:27 | 0:08:35 | |
banning it to regulate the sector.
But the Government faces a very | 0:08:35 | 0:08:39 | |
public backlash. South Korea was my
presidential office has received an | 0:08:39 | 0:08:43 | |
online petition opposing these moves
to regulate bitcoin Ndidi crypto | 0:08:43 | 0:08:48 | |
currencies -- South Korea's
presidential office. It has | 0:08:48 | 0:08:53 | |
collected 200,000 signatures very
quickly, a threshold which will | 0:08:53 | 0:08:56 | |
compel the South Korean government
to respond. Bitcoin is very popular | 0:08:56 | 0:09:00 | |
among young people in South Korea.
There is actually something called a | 0:09:00 | 0:09:12 | |
Fed premium in South Korea, because
it trades at a higher price in this | 0:09:12 | 0:09:16 | |
country.
The great debates about crypto | 0:09:16 | 0:09:19 | |
currencies is ongoing in many parts
of the world. | 0:09:19 | 0:09:22 | |
Let's look at financial markets in
Asia. A mixed day, Japan had a good | 0:09:22 | 0:09:27 | |
session, as did Hong Kong at almost
2% at the close. | 0:09:27 | 0:09:30 | |
The Dow | 0:09:30 | 0:09:30 | |
2% at the close.
The Dow, there was no action on | 0:09:30 | 0:09:35 | |
Monday because of the one-day
closure for the Martin Luther King | 0:09:35 | 0:09:39 | |
Jr Day.
Lots of earnings to grab our | 0:09:39 | 0:09:42 | |
attention this week. Companies like
Goldman Sachs are reporting. Let's | 0:09:42 | 0:09:46 | |
look at Europe, a big mover in
London, this is what we will talk | 0:09:46 | 0:09:49 | |
about in more detail at a moment,
and engineering contractor which | 0:09:49 | 0:09:57 | |
carried out work by communion -- for
Korean is down by 10%. Rail | 0:09:57 | 0:10:01 | |
maintenance work. It has £1.6
million owed by Kerry on and it had | 0:10:01 | 0:10:09 | |
future work worth around £2.5
million. -- it had £1.6 million owed | 0:10:09 | 0:10:16 | |
by Carillion. UK inflation numbers
are out, we will talk more about | 0:10:16 | 0:10:19 | |
that. | 0:10:19 | 0:10:19 | |
And Samira Hussain has
the details about what's ahead | 0:10:19 | 0:10:22 | |
on Wall Street today. | 0:10:22 | 0:10:24 | |
US markets were closed on Monday so
there may be a lot of eye rubbing as | 0:10:24 | 0:10:29 | |
people come off a three-day weekend.
Two companies reporting earnings on | 0:10:29 | 0:10:33 | |
Tuesday with knowing, Citigroup is
the fourth-largest bank by assets | 0:10:33 | 0:10:39 | |
and its results are expected to show
no gain in quarterly income, | 0:10:39 | 0:10:43 | |
compared to same time last year.
That is because its results will | 0:10:43 | 0:10:49 | |
include some $20 billion of charges
related to the new US tax law. Also | 0:10:49 | 0:10:56 | |
reporting can United health group.
This will be interesting to watch | 0:10:56 | 0:11:00 | |
given a tax reform has delivered a
blow to the health care industry. | 0:11:00 | 0:11:04 | |
United health is then treat --
country's largest health insurer and | 0:11:04 | 0:11:07 | |
a bellwether for the industry and it
is expected to comment on the | 0:11:07 | 0:11:11 | |
changing landscape of the market and
layout plans on expanding business | 0:11:11 | 0:11:15 | |
in the New Year, giving rising the
competition -- given rising | 0:11:15 | 0:11:19 | |
competition. | 0:11:19 | 0:11:20 | |
Joining us is Jane Foley, senior
currency strategist at Rabobank. | 0:11:20 | 0:11:26 | |
Nice to see you. Let's pick up on
the issue of Carillion, the fallout | 0:11:26 | 0:11:30 | |
is becoming quite clear. The ones
that were gaining a potentially the | 0:11:30 | 0:11:35 | |
rivals of Carillion which could
sleep in for contracts, the ones | 0:11:35 | 0:11:39 | |
losing had joint ventures or were
tied in some way to Carillion. | 0:11:39 | 0:11:43 | |
A tale of two halves? And lots of
the ones losing were involved in | 0:11:43 | 0:11:48 | |
pubs private sector contracts. These
guys will probably had to pick up | 0:11:48 | 0:11:53 | |
the costs. Sullo firm could be
significantly out of pocket. The | 0:11:53 | 0:11:57 | |
ones announced yesterday, that this
is the case then, included Balfour | 0:11:57 | 0:12:03 | |
Beatty and an infrastructure company
from Scotland, he would have to come | 0:12:03 | 0:12:07 | |
up with potentially millions of
pounds to keep the project going. | 0:12:07 | 0:12:10 | |
Those involved in Government
schemes, the Government has given | 0:12:10 | 0:12:14 | |
reassurance to the workers and said
they will carry on being paid if | 0:12:14 | 0:12:17 | |
they are involved in building
schools, hospitals and military | 0:12:17 | 0:12:21 | |
installations etc. It is a tale of
two halves. It is whether you can | 0:12:21 | 0:12:25 | |
jump in and get extra business or
you are a private contractor with a | 0:12:25 | 0:12:30 | |
business relationship.
Two things grabbing attention is on | 0:12:30 | 0:12:32 | |
the markets, the price of oil is
edging up and up, closing on Monday | 0:12:32 | 0:12:38 | |
in London about $70 a barrel for the
first time in three years. Inflation | 0:12:38 | 0:12:42 | |
numbers are right in the UK and
energy prices have a big impact on | 0:12:42 | 0:12:47 | |
inflation.
Talk as through your expectations? | 0:12:47 | 0:12:50 | |
The high price of oil will affect
not just UK inflation but inflation | 0:12:50 | 0:12:55 | |
across the world, particularly
company -- countries that import a | 0:12:55 | 0:12:58 | |
lot of oil, like Japan.
Inflation is being paid up, growth | 0:12:58 | 0:13:03 | |
is that a really strong level,
strong growth in Europe, Japan, | 0:13:03 | 0:13:07 | |
China, the US. The expectation is
that that will carry on, lots of art | 0:13:07 | 0:13:14 | |
is to do with commodities?
If we have a country like China, the | 0:13:14 | 0:13:21 | |
biggest consumer of commodities
growing widely, commodity prices go | 0:13:21 | 0:13:25 | |
up. There are lots of different
issues. China is trying to close | 0:13:25 | 0:13:30 | |
down some of its dirtiest coal
mines. | 0:13:30 | 0:13:34 | |
All rising, strong demand, how far
can it go? | 0:13:34 | 0:13:37 | |
We will wait and see. You will talk
as do the Iceland story, it is | 0:13:37 | 0:13:42 | |
fascinating, the idea that the
supermarket might try to ban plastic | 0:13:42 | 0:13:46 | |
by 2023. For now, thank you. | 0:13:46 | 0:13:47 | |
And still to come: | 0:13:47 | 0:13:48 | |
Forget typing. | 0:13:48 | 0:13:49 | |
Start talking. | 0:13:49 | 0:13:52 | |
Get that the right way round! | 0:13:52 | 0:13:55 | |
With the boom in smart devices
that you can talk to - | 0:13:55 | 0:13:58 | |
we meet one firm that says it
will also revolutionise | 0:13:58 | 0:14:00 | |
the way we shop. | 0:14:00 | 0:14:01 | |
You're with Business
Live from BBC News. | 0:14:01 | 0:14:01 | |
Let's talk about some companies with
profits news out. | 0:14:11 | 0:14:14 | |
Greggs has met market expectations
for the Christmas period, | 0:14:14 | 0:14:16 | |
with like-for like sales of 3%
in the fourth quarter. | 0:14:16 | 0:14:21 | |
-- like-for-like
in the fourth quarter. | 0:14:21 | 0:14:21 | |
-- like-for-like sales
in the fourth quarter. | 0:14:21 | 0:14:21 | |
-- like-for-like sales up
in the fourth quarter. | 0:14:21 | 0:14:22 | |
-- like-for-like sales up 3%.
in the fourth quarter. | 0:14:22 | 0:14:23 | |
The baker also announced it
expects inflationary | 0:14:23 | 0:14:24 | |
pressures to have a impact
on its 2018 results. | 0:14:24 | 0:14:26 | |
Theo Leggett is in our business
newsroom with more. | 0:14:26 | 0:14:29 | |
It feels like we talk about Greg is
quite a lot, have you a particular | 0:14:29 | 0:14:33 | |
fondness for it? -- it feels like we
talk about Greggs quite a lot. I | 0:14:33 | 0:14:41 | |
prefer Artisan bakers, but Greggs is
very popular and seems to be | 0:14:41 | 0:14:44 | |
continuing with its growth plans.
Sales up 7.4%, in like-for-like | 0:14:44 | 0:14:51 | |
terms just over 3%, 3.7% last year.
Investors are still looking at this | 0:14:51 | 0:14:56 | |
and they do not seem quite able to
digest the news. Shares being up and | 0:14:56 | 0:15:00 | |
down a little like a yo-yo,
currently just over 1%. It seems | 0:15:00 | 0:15:06 | |
like Fed is managing to maintain
momentum, it is still opening stores | 0:15:06 | 0:15:17 | |
and racking up sales despite the
fact that over the past year it says | 0:15:17 | 0:15:20 | |
the cost of its ingredients have
gone up. -- Greggs is managing to | 0:15:20 | 0:15:23 | |
maintain. Employment costs have gone
up. There have been pressures on the | 0:15:23 | 0:15:25 | |
business. Nevertheless, and despite
the fact it has had to put up the | 0:15:25 | 0:15:28 | |
prices of things like sausage rolls,
it seems to continue growing in | 0:15:28 | 0:15:32 | |
sales. It is the issue of disposable
income, whether we trade up or down | 0:15:32 | 0:15:39 | |
if we are feeling worse off in our
pocket. Greggs manages to sit in the | 0:15:39 | 0:15:44 | |
middle? Greggs tries to keep its
sales down to a price. It had to put | 0:15:44 | 0:15:57 | |
an extra five pence on a sausage
roll. That was a big increase, | 0:15:57 | 0:16:01 | |
something like 12%. So there are
pressures on the business and at a | 0:16:01 | 0:16:06 | |
time inflation, incoming prices and
prices for the products that it uses | 0:16:06 | 0:16:09 | |
to make past tees, they have been
going up. Increases in the minimum | 0:16:09 | 0:16:14 | |
wage, all of that puts pressure on
the company, but for the moment, it | 0:16:14 | 0:16:17 | |
seems to be weathering that
pressure. Theo, thank you very much | 0:16:17 | 0:16:20 | |
indeed.
A couple of movers on the FTSE 100. | 0:16:20 | 0:16:26 | |
Two blue stocks on the way down,
RBS, shares down 2.2%ment again | 0:16:26 | 0:16:31 | |
because of the Carillion story. Of
course, it is one of the key lenders | 0:16:31 | 0:16:35 | |
to the collapsed contractor, but
also BP's shares are down a 1%. It | 0:16:35 | 0:16:45 | |
announced additional charge on
compensation for the Deepwater | 0:16:45 | 0:16:49 | |
Horizon disaster. | 0:16:49 | 0:16:52 | |
You're watching Business Live.
Our top story: | 0:16:52 | 0:16:55 | |
Germany's biggest trade union has
threatened to call for a 24-hour | 0:16:55 | 0:16:57 | |
walk-out as part of talks over pay
and working conditions. | 0:16:57 | 0:17:00 | |
IG Metall represents the rights
of 2.3 million workers | 0:17:00 | 0:17:02 | |
in the industrial sector,
but the negotiations are seen | 0:17:02 | 0:17:04 | |
as a benchmark for how pay
is set in other areas | 0:17:04 | 0:17:07 | |
of the German economy. | 0:17:07 | 0:17:16 | |
Now hands-free hasn't always been
stress-free when it comes | 0:17:16 | 0:17:18 | |
to computers and other electronics. | 0:17:18 | 0:17:21 | |
More and more we're using our voices
to control the devices we use | 0:17:21 | 0:17:25 | |
everyday, but it's been decades
in the making. | 0:17:25 | 0:17:27 | |
In 1962, IBM unveiled its Shoebox
machine at the World's Fair, | 0:17:27 | 0:17:33 | |
which could understand 16 words
spoken in English. | 0:17:33 | 0:17:36 | |
The first example
of voice recognition. | 0:17:36 | 0:17:41 | |
Now we have Siri, Alexa,
Google Home, leading | 0:17:41 | 0:17:43 | |
to 33 million voice activated
devices in circulation. | 0:17:43 | 0:17:45 | |
And every year that
number is growing. | 0:17:45 | 0:17:47 | |
But what if you don't want
the Amazons and Googles | 0:17:47 | 0:17:52 | |
to have your information? | 0:17:52 | 0:18:01 | |
Voysis is a voice recognition
company that says it can offer | 0:18:01 | 0:18:03 | |
bespoke voice services that aren't
linked to the big web giants. | 0:18:03 | 0:18:13 | |
Dr Peter Cahill is founder and chief
executive of Voysis. | 0:18:18 | 0:18:21 | |
We are sort of getting used to the
idea of being able to talk to | 0:18:21 | 0:18:26 | |
devices, aren't we? At the moment
they are run by Apple and Google and | 0:18:26 | 0:18:31 | |
they have a lot of data on us. What
you're offering is something | 0:18:31 | 0:18:33 | |
different? I think for businesses
and retailers in particular, a lot | 0:18:33 | 0:18:37 | |
of them are quite concerned about if
the way things emerges the only way | 0:18:37 | 0:18:41 | |
you can buy a product online is by
talking to Amazon then Amazon can | 0:18:41 | 0:18:46 | |
give you that product directly or
they can control which retailer that | 0:18:46 | 0:18:49 | |
product is going to come from. For
any of the other major retailers out | 0:18:49 | 0:18:53 | |
there, they want to have a voice
alternative maybe it is via a smart | 0:18:53 | 0:18:59 | |
speaker or maybe it is just on their
mobile app or on their website. You | 0:18:59 | 0:19:04 | |
were telling me interesting
statistics about Amazon Echo, it | 0:19:04 | 0:19:08 | |
proves that people shop more and
they spend more money which is what | 0:19:08 | 0:19:12 | |
the Amazons of this world want?
Amazon said they have more revenue | 0:19:12 | 0:19:18 | |
via Google Echo than for Prime
accounts on average which is a very | 0:19:18 | 0:19:23 | |
dramatic figure. Normally these
things take a long time to build, | 0:19:23 | 0:19:27 | |
but it is an overnight change. Your
software would work with individual | 0:19:27 | 0:19:32 | |
retailers so I can go on a website
of an individual retailer and talk | 0:19:32 | 0:19:35 | |
to the website? Absolutely. So you
can still type in wh you want to do | 0:19:35 | 0:19:40 | |
so, but from the retailers point of
view, you would have a microphone | 0:19:40 | 0:19:45 | |
icon, so it is not always listening
to you, but when you talk to it, the | 0:19:45 | 0:19:51 | |
eye that's powering this are aware
of what products they sell and how | 0:19:51 | 0:19:55 | |
people describe the products. Maybe
if you are on a website for a | 0:19:55 | 0:19:59 | |
retailer and you tap the microphone
icon, you can describe what you're | 0:19:59 | 0:20:05 | |
looking for. When you see search
results you can say I want something | 0:20:05 | 0:20:08 | |
like this, but maybe darker or
bigger or cheaper, whatever. You can | 0:20:08 | 0:20:12 | |
just interact with it in a more
natural way which reduces friction. | 0:20:12 | 0:20:17 | |
You're really focussing on US
retailers because you have got a | 0:20:17 | 0:20:20 | |
real interest from them because they
want to compete with Amazon there on | 0:20:20 | 0:20:27 | |
a voice activation level, but not so
much here or in other countries, why | 0:20:27 | 0:20:30 | |
is that? I think the US what we have
found is, certainly many of the | 0:20:30 | 0:20:36 | |
biggest retailers in the world are
in the US. He they just ahead of the | 0:20:36 | 0:20:41 | |
game? I'm not sure I would phrase it
as ahead. From a strategic point of | 0:20:41 | 0:20:48 | |
view, for all of them Amazon is
their number one competitor, if they | 0:20:48 | 0:20:53 | |
see Amazon's voice figures growing
in a short time frrks a strategic | 0:20:53 | 0:20:57 | |
point of view, they need to
exploring it and understand it and | 0:20:57 | 0:21:00 | |
deliver something compelling for
their customers. It is interesting | 0:21:00 | 0:21:03 | |
how you talk about having a nar
natural conversation. We start | 0:21:03 | 0:21:10 | |
speaking in language that's not
human. We start talking in stunted | 0:21:10 | 0:21:18 | |
phrases, "Alexia, do this." I would
say natural language. I think, I | 0:21:18 | 0:21:21 | |
don't think we need conversation
from any of these applications just | 0:21:21 | 0:21:25 | |
yet! If you can just say what you're
looking for and you don't want to | 0:21:25 | 0:21:29 | |
have this back and forth and have a
chat with it, but using natural | 0:21:29 | 0:21:33 | |
language where we can be more
descriptive. It is so interesting. | 0:21:33 | 0:21:38 | |
Come back and see us and let us know
how it's going. | 0:21:38 | 0:21:44 | |
Dr Peter Cahill there.
He is the founder of Voysis. | 0:21:44 | 0:21:54 | |
Self-driving or autonomous cars have
been a big focus for every | 0:21:54 | 0:21:57 | |
major auto maker around the world. | 0:21:57 | 0:21:58 | |
Yogita Limaye is at the Detroit Auto
Show and has been checking | 0:21:58 | 0:22:01 | |
out what is on offer. | 0:22:01 | 0:22:04 | |
This is a self driving vehicle
tested by Forked to deliver pizzas. | 0:22:04 | 0:22:10 | |
It looks like a normal car and those
spinning things on the top are the | 0:22:10 | 0:22:15 | |
sensors. I will take you around the
car to see what the car is actually | 0:22:15 | 0:22:18 | |
seeing. That little red dot there
behind the car, that's me. So that's | 0:22:18 | 0:22:23 | |
what the car is seeing so it can
make decision on where to turn, | 0:22:23 | 0:22:27 | |
whether to stop, whether it can
accelerate and Ford is not the only | 0:22:27 | 0:22:31 | |
car maker that's talking about cars
like this. Pretty much everyone at | 0:22:31 | 0:22:34 | |
the Auto Show is and they are
investing money into research and | 0:22:34 | 0:22:37 | |
development. The Government does
play a key role, how will they | 0:22:37 | 0:22:40 | |
regulate it? We had the Transport
Secretary of the US Government here | 0:22:40 | 0:22:45 | |
yesterday saying they don't want to
have a command and control approach. | 0:22:45 | 0:22:48 | |
So, saying they don't want to
interfere with innovation, but of | 0:22:48 | 0:22:52 | |
course, safety is a big concern for
them. But also very much saying that | 0:22:52 | 0:22:57 | |
the onus is on car companies to make
people feel confident about vehicles | 0:22:57 | 0:23:02 | |
like these.
General Motors made a request to the | 0:23:02 | 0:23:06 | |
US Government to allow them to put
this vehicle on the roads as early | 0:23:06 | 0:23:10 | |
as next year. No steering wheel or
pedals. But many other car makers | 0:23:10 | 0:23:16 | |
think the world's not ready for that
just yet. These advances in | 0:23:16 | 0:23:20 | |
technology are coming at us faster
than we had ever imagined so the | 0:23:20 | 0:23:24 | |
question facing governments and
indeed, facing all of us are we | 0:23:24 | 0:23:29 | |
ready to concede control to machines
and software? | 0:23:29 | 0:23:34 | |
Well, some of us, and some of us
aren't! I'm not. He is. Jane is | 0:23:34 | 0:23:39 | |
back.
We are going to talk about Iceland | 0:23:39 | 0:23:48 | |
and its ambition to rid itself of
plastic packaging by 2023. Yes. This | 0:23:48 | 0:23:55 | |
is on its own products. It has other
products. One of the interesting | 0:23:55 | 0:24:00 | |
things which doesn't surprise me at
all and I'm sure it doesn't surprise | 0:24:00 | 0:24:04 | |
your audience, 80% of its customers
think it is a good idea. This has | 0:24:04 | 0:24:08 | |
been noticeable in recent years.
People are tired of plastic around | 0:24:08 | 0:24:12 | |
cucumbers. People are tired of huge
amounts of recycling in the street | 0:24:12 | 0:24:16 | |
and one thing that annoys me, given
this is a good idea to cut down on | 0:24:16 | 0:24:20 | |
the packaging is we have been so
slow to do it. One of the catalyst | 0:24:20 | 0:24:24 | |
in Theresa May's speech about
cutting down plastic waste is that | 0:24:24 | 0:24:28 | |
China, of course, has been recently
refusing to take a lot of our | 0:24:28 | 0:24:32 | |
plastic recycling. Course a lot gets
exported to China to be recycled. We | 0:24:32 | 0:24:40 | |
have build-ups at our recycling
sites. A lot will have to be burnt | 0:24:40 | 0:24:43 | |
and go into landfill and that's not
good for our environment. Finally | 0:24:43 | 0:24:47 | |
action has been taken, but I think
it's a bit slow. Some will say it | 0:24:47 | 0:24:54 | |
has been easy, just ship the problem
somewhere else. A viewer says, | 0:24:54 | 0:24:58 | |
"Everyone can live without plastic.
We are making a problem." Mark says, | 0:24:58 | 0:25:03 | |
"A great start. I would love to do
my weekly shop without having to | 0:25:03 | 0:25:09 | |
take home a load of plastic."
Another viewer said, "Iceland didn't | 0:25:09 | 0:25:14 | |
give an option to have shopping
delivered without plastic bags." | 0:25:14 | 0:25:19 | |
Jean says, "Of course, we can live
without plastic. We're here, aren't | 0:25:19 | 0:25:23 | |
we, after millions of years without
plastic." A good point. Do you think | 0:25:23 | 0:25:28 | |
it is enough to make people change
their habits? I think the 25 pence | 0:25:28 | 0:25:34 | |
on the coffee cups is making people
think, do we really want to pay the | 0:25:34 | 0:25:39 | |
25 pence? Do we want plastic in our
ocean? It is a slow burn. Thanks, | 0:25:39 | 0:25:44 | |
Jane. Thank you for your company. We
will see you tomorrow. Bye-bye. | 0:25:44 | 0:25:53 |