08/02/2018 BBC Business Live


08/02/2018

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This is Business Live from BBC News

with Susannah Streeter

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and Victoria Fritz.

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Fake news backlash -

social media users are angry

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and lawmakers want to know

what the big tech companies

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are doing to combat

the growing problem.

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Live from London, that's our

top story on Thursday

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the 8th of February.

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Twitter, YouTube and Facebook

will face a grilling by UK members

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of paliament in Washington

over their "completely inadequate"

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approach to fake news.

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Also in the programme -

shining a light on the Dark Web.

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The US breaks a cybercrime ring

that traded stolen bank

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details around the world.

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This is the situation on the

financial markets. In Europe, down

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across the borders that volatility

continues.

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And, with health services

increasingly stretched,

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could home testing kits like this

one help bear the burden?

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And, our Twitter

question of the day -

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are you fed up with fake news?

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Should tech companies be

doing more to keep your

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newsfeed fake-news free?

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That is a tongue twister!

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Just use the hashtag #BBCBizLive.

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Hello and welcome.

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We start with the growing backlash

against social media companies

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over their role in the

spread of fake news.

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Today executives from Facebook -

YouTube which is owned by Google -

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and Twitter will be questioned

about the issue by British members

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of parliament at a public

hearing in Washington.

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Critics have given the tech giants

an unflattering new acronym: BAADD.

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As in Big, Anti-competitive,

Addictive and Destructive

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to Democracy.

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Last month, Facebook reacted

to criticism by refocusing

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on updates from friends

and family, rather than news

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publishers and brands.

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It says that has led to people

spending 50 million fewer hours

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a day on the network -

a fall of around 5%.

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Facebook has admitted 146 million

users may have been subjected

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to Russian misinformation,

before and after the US

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Presidential election.

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Jason Karaian, the global finance

and economics editor

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at Quartz, joins me now.

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Thank you for joining us. We tend to

think of fake news being something

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that we read, but is it also

something we can quantify, something

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we can consume, something we can buy

and trade?

We are starting to.

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Twitter has been explaining and

upping the numbers of people that

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have seen Russian disinformation. We

are starting to identify some of the

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most popular forms of

disinformation. These hearings will

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get to the bottom of that little

bit. The companies themselves are

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now realising they are not neutral

platforms, in a massive change of

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tone, they are disseminating some of

this disinformation, fake news, so

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they need some way to quantify it.

It is something they can't just

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pretend that they are just a

platform letting it washed through

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and they don't have any

responsibility for it.

That is

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certainly true cost of you have

called it a massive change of tone.

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Surely a big change of tone would be

putting up the chief executives of

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these companies. These are middle

management people. Apologies to the

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people, and sure they are very good

at their jobs but these are not the

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bosses of these companies and quite

frankly, it was MPs from Britain who

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had to go to Washington, all the way

across the pond, to find and speak

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to them in the first place.

These

tech companies with fake it is the

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Public policy executives who are

there and it is not unique to these

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particular hearings. That's what

these companies have done. Those of

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the spokespeople they have put

forward on who they say are at the

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forefront of deciding the company's

responses. Frankly, for optics

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purposes, putting Mark Zuckerberg in

front of MPs that that is not

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something they want, so they would

rather put those more mid-level

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lawyerly executives in front. It is

shrewd on their part.

We have seen

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this kind of grilling before, does

it make that much of an impact or do

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you think we will see more impact

and real changes at social media

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companies of investor say, we are

going to pull money out because

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there is a start of that Jared

Kushner there is a sharp reaction to

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that and the groundswell of public

opinion.

-- there is the start of

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that? I think I would probably have

a bigger impact if user engagement

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went on, if people started deleting

their accounts and if investors

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started to sell their shares. I

think that would have a lot more

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effect than a few MPs flying over

the ocean to talk to lawyers.

Thank

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you very much for coming in and

talking us through that, Jason.

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Let's take a look at some

of the other stories

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making the news...

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The electric car maker Tesla

has posted its worst

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ever quarterly loss -

some 675 million in the three

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months to December.

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The firm warned that spending

will increase this year.

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But it has stuck to its target

of producing 5000 Model 3's

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a week by the end of the second

quarter.

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Major Japanese investors in Britain

are due to meet the UK Prime

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Minister and Chancellor on Thursday.

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They include carmakers

Nissan, Toyota and Honda -

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along with banks and drug companies.

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It comes amid fresh debate among

business over Brexit negotiations.

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21st Century Fox says it continues

to expect UK approval

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of its takeover of broadcaster Sky,

despite a provisional finding

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that the deal is not

in the public interest.

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Chief executive James Murdoch has

told analysts the firm is working

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with authorities to resolve

concerns.

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Officials in the United States say

they've broken up a major

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international cyber-crime ring.

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36 people have been charged

with being part of a group

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which deals in stolen credit cards,

bank fraud and ID theft.

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The US Department of Justice says

the group trafficked stolen

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identities across five continents

using an online forum on the Dark

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Web known as "In-fraud".

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More on that story a little later in

the programme.

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To Asia now - and in the last couple

of hours China has posted a healthy

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set of trade figures for January.

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In particular, a big jump

in imports because of

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a stronger domestic economy.

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Leisha Santorelli joins us from our

Asia business hub in Singapore.

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It really goes to the heart of the

changing nature of China and its

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economy.

The data shows that growth

remains robust in the world's second

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largest economy, absolutely. Imports

beat estimates by a really wide

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margin, rising by 37% in value from

a year earlier. To compare that,

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markets were expecting a 10% rise.

As for Xbox, they rose about 11%,

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which shows they are still in strong

demand. Another interesting point I

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want to make, China's trade surplus

with America narrowed from last

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year's record level, which is a

positive sign to Beijing, given they

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have a very sensitive trade

relationship with President Trump.

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Analysts are saying we need to treat

this set of data with some caution

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and that is because the trade

members are actually being magnified

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by something called seasonal

volatility. For example, there was a

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surge in oil shipments last month

because they had freezing weather in

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China and there has been stockpiling

ahead of the Chinese New Year, which

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starts next week. Overall, trade

growth expected to be strong but

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these sets of figures are magnified.

Thank you very much.

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Let's check in with

the financial markets.

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Most major Asian indices rose today,

following the week's sharp losses

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but it's pretty choppy out there -

with

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traders are struggling to get a firm

footing in this volatile climate.

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The Hang Seng is up. The Dow closed

lower again. Let's take a look at

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Europe. They are all down as well.

The temporal map. Looking ahead to

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the Bank of England to find out

their financial policy.

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And Joe Miller has the details about

what's ahead on Wall Street Today.

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They wonder what on Thursday as

Twitter, which has despite its

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global reach never reported a profit

since it debuted on the stock

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market. It is expected to do so at

last, thanks in large part to an

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aggressive year of cost-cutting.

Twitter has been buoyed by its most

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famous user, of course, Donald

Trump. Investors, they will be

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looking elsewhere to see if the user

base as a whole is growing,

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particularly outside of the United

States. Talking of Donald Trump, we

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will see if he has revived the

fortunes of the media with Wall

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Street owner News Corp and the New

York Times publishing results. And

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video game publisher Activision

blizzard, the makers of Call Of

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Duty. They are expected to report a

rise in revenue, helped by titles

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over Christmas. Gamers will be

searching for clues about the

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company's plans for 2018.

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Joining us is Jeremy Stretch,

head of currency strategy,

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CIBC World Markets.

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Good morning.

Welcome to the

programme. Let's start with

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something Suzanne mentioned.

It is ready about what is happening

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later on with the ECB and Bank of

England. We will have the minutes of

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their discussions, the meeting

coming up and it will give us some

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sort of direction towards their

monetary policy. It was fears of

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rapid interest rate rises that led

to that market sell off earlier in

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the week?

Absolutely. Everything is

revolving around central banks, as

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we gradually move past the era of

ultra low interest rates and

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expectations moving up. The Bank of

England, we're not expecting any

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policy changes today but I wouldn't

be necessary over Lee surprised if a

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couple of members of the committee

vote for an immediate rate hike.

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Then we have Mark Carney giving his

press briefing on the forecast and I

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think markets will be looking at

guidance as to where the Bank of

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England are going, how quickly they

will try to normalise policy. But of

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course, there is that elephant in

the room, relating to Brexit

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negotiations which will have an

impact.

How much guidance can you

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give, given the elephant in the

room?

Everything has to be

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qualified. I think if you could have

excluded the Brexit story, I think

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markets would be discounting a

reasonable possibility of a hike. In

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May, when we get them max forecasts.

Looking at that sort of timing, I

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think it's far too ambitious. I

think if we look at the

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deterioration or reversal we have

seen in the indices this month,

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showing a slight moderation of

activity at the start of the year, I

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think it makes sense for banks to

say, yes we would like hike rates

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and we will over time, but I think

we have to be cautious and prudent.

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What about the European Central

Bank, to what extent do you think

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the outcome of the German coalition

talks will affect, have an impact on

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those discussions on the direction

of future policy?

I think they will

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have a material impact on future

policy. What we have seen this the

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opposition, formal opposition, now

taking control of the Finance

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Ministry. I think that will loosen

the purse strings in Germany. I

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think that will be important in

terms of growth dynamics in Germany

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and Eurozone as a homework. I think

you add to the debate within the ECB

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and I think from the Germanic

perspective, the policy in Europe is

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far too loose and I think that will

add to the debate and the timing or

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pressure on the European Central

Bank to consider their own policy

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reversal. I suspect has become to

the back end of this year, those

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negative deposit rates which have

been prevalent in Europe will start

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to be taken off the table.

Thank you

very much. You will be back later to

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talk a little about cybercrime and a

controversial gambling conference

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Still to come...

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We book our own trips

and scan our own groceries,

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but what about something

like doing our own blood test?

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Is health care heading

towards a do-it-yourself model?

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We'll be finding out

in a few minutes.

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You're with Business

Live from BBC News.

0:13:130:13:19

TalkTalk is in talks to roll out

full fibre broadband

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to 3 million UK homes.

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The broadband firm has also

announced plans to raise £200m

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through a rights issue.

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Joining us now is our Economics

Correspondent, Andrew Walker.

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TalkTalk is looking to raise this

money and shift the focus towards

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broadband, away from mobile. What

are the key steps they have

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announced?

Quite striking move. In a

sense, you could describe this as

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going back to their roots. The

company originally started off

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within carphone offering services

over fixed line and then

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subsequently got into mobile. Now it

is going back towards those fixed

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line services, creating a new

company, along with infrastructure.

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It will be aiming to provide full

fibre services to 3 million users

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across the country. They have

already started an experiment on

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this in York, where they have 14,000

already connected, aiming to get up

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to 50,000 as a result of work that

is currently in hand. They are

0:14:240:14:29

proposing to go to investors, to

raise another £200 million. Of that,

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£40 million they are proposing will

come from the executive chairman or

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executive director. Trying to send a

message to other would be investors

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that the board is really committed

to this project. And they are also

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going to be, they are also going to

be continuing with this process of

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switching mobile customers over to

O2, when their contracts expire they

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are being offered a new contract

with O2, rather than reviewing the

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TalkTalk operation. One of the

striking things about the trading

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update I have here, there are four

pages, or mobile there is just a

0:15:120:15:16

single sentence.

Fascinating, thank

you. You will be across that for us.

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Andrew Walker in our business room,

where it looks like people haven't

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got into work yet, looks a bit

empty!

0:15:250:15:33

There are

empty!

0:15:330:15:33

There are some

empty!

0:15:330:15:33

There are some people

empty!

0:15:330:15:33

There are some people working.

empty!

0:15:330:15:35

There are some people working. They

empty!

0:15:350:15:35

There are some people working. They

are

0:15:350:15:38

filling in the website pages. Is it

another day of stock market

0:15:380:15:44

volatility? TalkTalk shares faring

badly.

0:15:440:15:57

You're watching Business Live.

0:15:580:15:59

Our top story...

0:15:590:16:01

UK Members of Parliament

will question social

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media bosses in Washington later

over the issue of fake news

0:16:020:16:12

after calling the firms' response

so far "completely inadequate."

0:16:180:16:22

Many of us are trying to be

more healthy these days.

0:16:220:16:24

But how do you fancy

tracking your health

0:16:240:16:26

by testing your own blood at home?

0:16:260:16:28

Well, one company - Thriva -

provides kits that can be used

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at home to test for a variety

of different things.

0:16:310:16:33

They can track a wide range

of health indicators including

0:16:330:16:35

cholesterol and liver function.

0:16:350:16:37

You send the sample to the company -

which then gives you

0:16:370:16:39

expert analysis online.

0:16:390:16:48

So, is this a good way to spot

early signs of illness

0:16:480:16:51

and take pressure off

over-stretched health services?

0:16:510:16:52

Hamish Grierson, co-founder

of Thriva joins me now.

0:16:520:16:58

I just want find out how you set up

the company, giving you do not have

0:16:580:17:04

a medical background.

No, that is

right. Thriva was created with one

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simple purpose in mind. We wanted to

give anybody access to the benefit

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that comes of getting a regular

check up on your health as you point

0:17:150:17:20

out it is about staying in front of

the health issues that impact

0:17:200:17:24

millions of people around the

country. Practically speaking, the

0:17:240:17:28

reason we have started with a blood

test you can do from home, it is

0:17:280:17:32

basically painless, a little

pinprick. One of my two business

0:17:320:17:40

partners has a genetic, high

cholesterol disposition which means

0:17:400:17:43

he tests his blood every three or

four months. I am fascinated by

0:17:430:17:48

nutrition and how you can hack your

way to a healthier body. The

0:17:480:17:55

combination of those two things

ultimately led us to think about

0:17:550:17:58

what happens when you put the

consumer at the heart of what is a

0:17:580:18:02

health care process and trying to

power them to understand their own

0:18:020:18:06

information and be able to take a

good decision, or make a decision,

0:18:060:18:11

on the basis of that data.

Your

business partner, Elliott, you said

0:18:110:18:20

he is taking his own blood every

three months. I have never done

0:18:200:18:24

that. How could I be assured that

what I was doing was accurate and

0:18:240:18:27

could get me the same results as a

doctor if they did the same test?

It

0:18:270:18:33

is a really good question for the

credibility that the core of what we

0:18:330:18:36

are about. The reality is

laboratories we used to analyse your

0:18:360:18:43

blood would be exactly the same as

the NHS laboratories. Really

0:18:430:18:48

importantly, we talked before we

came on air about what happens when

0:18:480:18:54

you see something and the results

that might be potentially

0:18:540:19:01

problematic, or stimulate a concern.

The reality for us is, information

0:19:010:19:06

without context, for us, is really

irresponsible. Every report is

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looked at by an NHS trained GP we

work with. The report itself

0:19:110:19:16

delivered online, really clear to

understand what those things in the

0:19:160:19:20

report mean. It is written in plain

English would you can see a crafts.

0:19:200:19:26

You inside outside a particular

reference range? -- a craft will

0:19:260:19:32

stop as I say, it is about making

sure you can trust the information

0:19:320:19:37

have the credibility you would

otherwise expect from a blood test

0:19:370:19:41

you would take elsewhere and you

know what to do with the information

0:19:410:19:44

when you have it.

There was another

quite well-known blood testing

0:19:440:19:49

company in the United States which

collapsed. Have you found it

0:19:490:19:52

difficult to get funding for your

business because of that? People

0:19:520:19:56

trust you in what you are doing.

I

would be lying if I said every

0:19:560:20:02

single investor was happy about it

that none of our customers ever

0:20:020:20:06

have. There is a simple reality

which is that we do things

0:20:060:20:10

differently. We share some mission.

We're also about trying to empower

0:20:100:20:15

people to proactively manage their

health. Because we are executing in

0:20:150:20:21

a fundamentally different way, it is

fairly short.

Do you have trial

0:20:210:20:26

setup with the National Health

Service in the UK?

We are proud that

0:20:260:20:30

we have watched our first pilot

working with the Royal Brompton

0:20:300:20:37

Hospital, in association with cystic

fibrosis department. Over time what

0:20:370:20:41

we came to appreciate is, just

because you are a patient having

0:20:410:20:45

gone into what we think as the sick

or serious care system the National

0:20:450:20:49

Health Service is about, it does not

mean you ought not to be empowered

0:20:490:20:53

to manage your health proactively as

well stop that particular pilot is

0:20:530:20:57

about helping people who otherwise

would be coming back and forth from

0:20:570:21:02

the hospital.

Apparently you do not

see the needles.

You never see any

0:21:020:21:09

dog. It is a tiny pinprick and is

painless.

-- any needle.

0:21:090:21:20

Let's go to Singapore

now - which is holding

0:21:200:21:22

its annual air show.

0:21:220:21:23

Asia's aviation boom has

strained capacity at some

0:21:230:21:25

airports around the region.

0:21:250:21:26

It's also created a shortage

of pilots who can fly the planes.

0:21:260:21:29

Our business reporter

Mariko Oi reports.

0:21:290:21:36

Training to be a pilot. It takes up

to two years to learn how to deal

0:21:360:21:42

with emergencies inside and around

an aircraft. For 28-year-old Dean it

0:21:420:21:47

was his childhood dream.

When I was

young I took a flight in New Zealand

0:21:470:21:53

and flew around the mountains. I was

away from everything.

It was

0:21:530:21:59

fantastic. But it is competitive to

get in. Here in Singapore, 600 apply

0:21:590:22:05

for 60 spots annually. It is not

cheap. Up to 140,000 US dollars to

0:22:050:22:12

complete the course. Many cadets,

including 24-year-old -- this

0:22:120:22:19

24-year-old man pay for the training

themselves.

I think it is worth it

0:22:190:22:24

for the investment. In the long one,

this is my passion.

And shame will

0:22:240:22:29

likely get his money's worth because

there is an acute shortage of

0:22:290:22:35

pilots. Boeing is forecasting that

global airlines will need to hire

0:22:350:22:43

637,000 new pilots over the next 20

years. Some 40% of that demand comes

0:22:430:22:47

from Asia.

0:22:470:22:53

Jeremy is back to look through the

papers.

0:22:530:22:57

Before we do that, we are going to

go through some of the tweets.

0:22:570:23:01

We have been asking about fake news.

They can use as a big problem in the

0:23:010:23:10

digital world. It creates a wrong

perception. Tech giants must take

0:23:100:23:15

action against this. Another said,

it would be nice if they could help

0:23:150:23:19

to weed out fake news but should be

held responsible for the spread of

0:23:190:23:23

it as long as they didn't literally

promote it. A really tricky subject.

0:23:230:23:33

From my perspective, clearly it adds

to the uncertainty. You do see these

0:23:330:23:38

news stories coming across news

wires and all the various sources.

0:23:380:23:43

That does impact financial markets

will stop you do get distortions

0:23:430:23:48

which can create and feed their own

panic. That is something we are very

0:23:480:23:53

mindful of.

Another story we are

talking about is the cyber crime

0:23:530:23:58

mass arrest in the United States.

Another development in the ongoing

0:23:580:24:02

battle.

It is the ongoing arms race,

the battle between good and evil.

0:24:020:24:09

You have the dark web and people

being arrested across continents.

0:24:090:24:16

All the bases covered in terms of

the spectrum of the modern cyber

0:24:160:24:21

crime story. It underlines that

regulatory authorities are

0:24:210:24:26

continuing to try and crack down but

it is a very difficult process.

A

0:24:260:24:30

difficult process. You say we are

trying to crack down but it is

0:24:300:24:34

striking we are trying to create an

online black market, grow it to a

0:24:340:24:40

half billion dollar operation and

get away with it.

It is astonishing

0:24:400:24:43

when you look at the details

involved. It is a race operation

0:24:430:24:47

which is being run outside the

confines of the mainstream internet

0:24:470:24:52

process in an effort to try to

facilitate stealing people's details

0:24:520:24:57

to do for them. It is astonishing

this can go one almost in plain

0:24:570:25:01

sight. That is the problem and

difficulty that the authorities

0:25:010:25:06

have.

We have heard a lot about

attempts within various industries

0:25:060:25:11

to stamp out sexual misconduct yet

the gambling industry has been

0:25:110:25:15

criticised for allowing an

exhibition to take place with pole

0:25:150:25:18

dancers in London this week. That

has been criticised. It is part of a

0:25:180:25:24

trend, isn't it, to shift away from

the use of women as promotional

0:25:240:25:28

tools?

The fact this story has made

media underlines changing dynamics.

0:25:280:25:34

It has been a slow process but, if

you think back 20, 30 years ago, you

0:25:340:25:40

would have had women draped across

cars at motor shows. That does not

0:25:400:25:45

happen any more. The context but

this has been flagged underlines

0:25:450:25:50

that we are slowly getting to a

scenario that is much more

0:25:500:25:53

beneficial.

Thank you for being on

the programme today. Goodbye.

0:25:530:25:59

That's it from Business Live today.

0:25:590:26:01

There will be more business

news throughout the day

0:26:010:26:05

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