24/10/2017 House of Commons


24/10/2017

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the run-up to all fiscal events but I've certainly heard my honourable

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friend 's comments and will take them as a representation. Order.

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Urgent question. John Woodcock. Thank you. To ask the Foreign

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Secretary if he'll make a statement on the liberation of Raqqa and the

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future of the campaign. Can I thank the honourable gentleman

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for his continued engagement on this important issue. Raqqa was

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officially liberated on the 20th of October. The Assyrian Democratic

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forces supported by the global coalition against Daesh began

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operations to liberate Raqqa in June 20 17. Military operations are

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ongoing. My right honourable friend the Secretary of State for Defence

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has highlighted the UK's continue leading role, and we paid tribute in

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this House to their courage, commitment and effectiveness of

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British forces overseas. The UK is the second-largest military

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contributor to the global coalition and plays a role in the humanitarian

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response. The liberation of Raqqa follows significant Daesh

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territorial losses in Iraq including Mosul. Daesh has lost over 90% of

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the territory it once occupied in Iraq and Syria. The Foreign

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Secretary will provide a full update to the House in due course on the

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counter Daesh campaign including the operation to liberate Raqqa and I

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look forward to providing further information in due course. Can I

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thank the Minister for that response. He will recall that in

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November 2015 the then Prime Minister David Cameron made the case

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for the liberation of Raqqa which has now been achieved, as central to

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asking this House to endorse the air strike campaign from the RAF, which

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has been taking place in Syria since that point. I would speak for the

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whole house in adding to the Minister's tributes to the

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professionalism of the Royal Air Force, how they have carried out.

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There are significant questions over the conduct of some of the actions

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by some of the forces in this campaign. The RAF has been

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exemplary. In the short time I have, there are many questions that flow

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from this. Three broad areas. First of all, what is the future in the

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region? If the Minister can address how the UK will engage in attempting

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to bring an end to the civil War which has already claimed around

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500,000 lives, the vast majority actually at the hands of the Syrian

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regime under President Assad, secondly, what will be the UK role

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in reconstruction of the region? Thirdly, what will be the next steps

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in the global campaign to defeat not only Daesh, which is clearly

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disintegrating, but the evil ideology which has perverted so many

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people in the region and has enticed to many Brits to come and join? If

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in his response he can answer not only that but what the future will

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be for the Brits who have been over to the region and now may be seeking

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to return, and in conclusion, if I may say Mr Speaker. The Minister has

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always been assiduous on this matter. I say to the government that

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their failure to offer a statement to this House following the

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liberation not only does it suggest a lack of respect for Parliament and

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the British people, on whom we were asked to make the decision to send

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the Royal Air Force into a theatre of combat, but also there is a worry

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that it suggests a complacency and lack of grip which has too often

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been the hallmark of the aftermath for governments both colours, in

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attempting to maintain stability in the region following conflict. I'm

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not going to make any evaluative comments about the motivation or

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conduct of the government, suffice to say that the benefit of those who

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aren't members of the House but attending to our proceedings, that

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one of the principal motivations for the Speaker in selecting an urgent

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question is the judgment that the matter needs to be treated of in the

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House. Implicitly perhaps, that a government offer of a statement

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might reasonably have been expected. Minister of State Alistair Burt.

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Thank you, Mr Speaker and thank you to the honourable gentleman. To deal

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with his last point first. There has been a range of statements made

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regular periods in relation to both Iraq and Syria counter Daesh. I

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intend to present a full statement which covers the range of activities

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recently. I'd take his point about the liberation of Raqqa, a statement

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is expected and will come in due course and cover other things. He

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was right to raise the urgent question and I'm very happy to

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respond. Yes, reminding the house that David

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Cameron asked the house to support activity, because of the impending

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crisis to civilians in the area where Daesh was active, and the

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horrendous stories of abuse that were emerging. It is indeed to the

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credit of the house that it recognised and supported that

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action, and we have seen it carried through extraordinarily by those

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forces that the house asked to take part. As far as the UK military

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contributions are concerned, to date, the RAF has conducted 1609

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strikes in Iraq, and Syria. 1348 in Iraq, 261 in Syria, using six

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Typhoons, we have 1350 military personnel committed in the region,

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UK troops have helped to train over to 57,000 Iraqi security forces so

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far, which says a lot for the stabilisation in future so we pay

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tribute to the forces and what they have done and the quality and

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accuracy of air strikes with which they have been involved. The

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honourable gentleman asked three specific questions, what happens

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next in terms of activity stabilisation issues and ideology?

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What happens next? Partner forces are closing in on Daesh's presences

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in the river valley with the border with Iraq. Iraqi security forces are

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closing in on Daesh and ensuring the ultimate military defeat. Nobody

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should underestimate the importance of Raqqa to Daesh ideology, the fall

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of Mosul and Raqqa is a tremendous blow to those who would have harmed

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us and the taking of those cities are of immense importance. In terms

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of stabilisation, in immediate terms we stepped up humanitarian support,

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the Secretary of State announced an extra ?10 million this weekend to

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restore health facilities, deliver medical support and relief, and

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crucially clearly for landmines and explosives because in leading the

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city, Daesh left a reminder of their killing machine behind them and we

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are providing immediate support in relation to that but will, of

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course, moved to have further stabilisation in due course as the

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area becomes more stable. Lastly, she made the point in relation to

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ideology. He is quite right to suggest that military action on the

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ground is only one part of the contest with Daesh's ideology. We

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must be prepared for them to change form, return to terrorist groups,

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with more adherents to is evil ideology. We will tackle extremists

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on simultaneous fronts by preventing foreign fighters from returning to

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their country of origin. We will continue degrading their poisonous

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narrative, decreasing their ability to generate revenue and denying a

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safe haven in the virtual world as well. I was able to make the case in

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the UN recently, also to ensure bringing Daesh to justice. Finally,

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the honourable gentleman raised the point of returning fighters,

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fighters returning to the UK can, of course, expect to be questioned

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about their role and it would be a matter for the director of public...

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The Crown Prosecution Service said any evidence against them. Fighters

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who are captured in Iraq or Syria must be treated according to the

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laws of armed conflict that they can one expect to stand trial if

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offences are alleged against them. Mr Speaker, we should reject the

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language coming out of Russia comparing the bombing of Raqqa to

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the bombing of Dresden. Nonetheless, the result is not dissimilar. Will

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my right honourable friend try and rectify a wrong which is so often

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affecting us in the aftermath of these events by calling for a donor

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conference and showing British leadership so that we can begin to

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rebuild Raqqa and rebuild what little remains of a shattered life

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of the inhabitants and those who used to live them? My right

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honourable friend is correct to point to the immediate mystery of

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the aftermath of those caught in the conflict, and the recognition the

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world has, that it has a responsibility to work with those on

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the ground, to rebuild areas of conflict, because that's the best

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way of preventing conflict happening again. Firstly, the political

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reconciliation so there is no sectarian difficulties in Iraq or

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Syria, as these places return to conventional governance. The Syrian

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Democratic forces have been at pains to minimise damage to the

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infrastructure of the city as they have advanced but in an urban battle

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like this, it's impossible to advanced against an enemy like Daesh

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without causing damage at all. It must be remembered that their

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tactics do not adhere to the conventions of warfare. They

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booby-trapped buildings, taking other desperate measures to protect

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their vile interests including the use of schools and hospitals of

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their tactical -- is their tactical HQs. There will be a stabilisation

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programme put forward, and it will come after there has been some

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political decisions to ensure that reconstruction follows commitments

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of those involved in the governance of Syria. I don't know about a donor

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conference but I will take that story back to the Foreign Secretary.

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Thank you for granting this urgent question, and let me thank the

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Minister for his opening remarks, I wholeheartedly agree with his

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sentiments and for once we are in union. The victory against Daesh in

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Raqqa is a vital blow against an evil death cult and it makes a

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mockery of their intentions to produce a caliphate. It shows them

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for the weaklings and cowardice that they are. It's a reminder of the

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battle that we and our allies were fighting on this very day 75 years

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ago, the battle that destroyed the Nazis ambitions to control Egypt. We

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recalled Churchill's words after that hard-fought victory and perhaps

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we can turn them around? This is not the end of the beginning of Daesh

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but the beginning of their end and we should be grateful for that. I

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have some questions for the Minister and I hope he can address them in

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his response, if he is unable to do so and we rely on the Foreign

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Secretary to do so, we must make sure that he can answer these

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questions. The first was the government's response to the

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humanitarian crisis, the question has already been asked but the

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second question is now that Daesh is in disarray in Syria, can he tell

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the house, what is Britain's ongoing military mission in Syria? In short,

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what is our strategy for the future of Syria and what is the role for

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the military in that strategy? Particularly, what steps will be

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government take to rebuild a form of sustainable governance in Raqqa and

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what role will the groups who helped in that play in the future

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administration, if any, and with Arab opposition forces who have

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played a pivotal role in the campaign, will they be represented

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as part of a genuinely viable peace process for Serie A as a whole? If

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there is one thing that we can agree on, is the last thing that the

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Middle East needs right now, another vacuum -- the peace process for

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Syria. ?200 million has been channelled since 2015 to support the

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so-called moderate opposition in Syria. Can the house be guaranteed

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today that none of the money has ended up in the hands of Al-Nusra or

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other jihadist groups because it would be a tragedy if, while rightly

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celebrating the destruction of Daesh in Raqqa, we have British taxpayer

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money being funnelled into organisations that are just as bad.

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Firstly, can I warmly welcome the remarks of the right honourable lady

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on the front bench. Highly appropriate and much appreciated.

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This is something the whole house has been engaged in collectively and

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she speaks as she does and it is appreciated by all. The houses

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demonstrating that as far as Daesh is concerned in its ideology there's

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nothing between us and it will be a united front against them. I'm

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pleased she mentioned Al Alamein, partly because I was there on

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Saturday. The much travelled Minister managed to get the

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opportunity to represent Her Majesty's government laying the

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wreath on the half of the United came -- United Kingdom to

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commemorate this at 75th anniversary of that battle that turned the tide

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of the war and the tide in Africa. I was proud to stand with members of

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the Commonwealth who fought with the Desert rats and those from the UK,

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and those who represented the German and Italian governments, to

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recognise that 75 years after Europe has achieved much by coming together

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and demonstrating the tolerance and ability of forgiveness which, I'm

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afraid, is rather lacking sometimes in other parts of the Middle East

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where memories are long and dates are often remembered for the wrong

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reasons but I am proud to represent the United Kingdom, along with

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representatives of the military and our ambassador, and also served Tim

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Laurence, representing Commonwealth graves Commission, of whom he is the

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vice-chairman, I apologise, Admiral Tim Laurence. In response to the

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questions, humanitarian relief recognised ongoing as detailed and

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more information if she wishes. As far as the military is concerned,

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recognising firstly that we do not quite know what will come next. The

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military will remain engaged as long as there is a need for them to be

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there, as I indicated the strategy to further close off the avenues for

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Daesh in the Euphrates Valley will be supported by UK personnel, until

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there is the possibility that military action can recommence and

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coalition forces can be put under pressure. The coalition forces and

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their activity clearly, it is essential that the coalition which

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came together, which the honourable lady rightly says comprises a large

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number of those from the Kurdish region, in Syria and Iraq, and those

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from other areas, there are ongoing discussions as to how the coalition

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will stay together. But I do think it is premature to say anything

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about disbanding, they should be kept in place until there is no

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further military threat and it will be advised by my right honourable

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friend committee secretary for defence or Foreign Secretary in due

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course. In terms of support going in the wrong direction, I remember

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since 2011 it has been a continued concern that trying to provide

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support for legitimate opposition forces recognising that in those

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very difficult circumstances arms get traded, money gets traded, and

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there has been a determination to ensure that supplies that went to

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forces, to support them, did not go in the wrong direction. As far as is

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possible, that is still the case and that is carried out. I cannot say

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with absolute certainty, not a single pound or element of aid has

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gone in the wrong direction. There are difficulties on the ground where

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forces must cooperate with one another to overcome Daesh but it is

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the absolute determination of the government to ensure that as far as

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possible the risk is minimised and I can assure the honourable lady that

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is the case. It's an extraordinarily busy and conscientious bee, and I

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speak for the whole house in saying how delighted we are that he

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represents us on these important occasions in all sorts of different

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parts of the globe. Doctor Gillian Lewis. -- Doctor Julian Lewis. Does

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the Minister except that the reason bombing Daesh was so much more

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controversial in Syria than it was in Iraq is the same as the reason

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why there were so many more aria air strikes in Iraq then there have been

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in Syria, namely that we wanted the ground forces of the government to

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win in Iraq, but we claim not to want the ground forces of the

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government to win in Syria. Does he accept that the outcome of the

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welcome squeezing out of Daesh in Syria is that this is down to a

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combination of the Kurdish led Syrian democratic forces, and the

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Syrian government forces, whether we like it or not, and the so-called

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70,000 moderates are now well and truly dominated by Islamist 's and

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we ought to be careful who we support, as the opposition spokesman

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said? I'm not going to go over previous discussions in relation to

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this, Mr Speaker. I understand the point my right honourable friend

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asks, but the coalition forces in relation to Syria that have been

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back in relation to Iraq to contain a variety of forces, but not Syrian

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regime forces. We still hold, and our right to, hold a Syrian regime

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responsible for a large proportion of the atrocities in Syria which

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should not be forgotten or glossed over. President al-Assad is

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responsible for launching murderous attacks on his own people and is

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right to separate insofar as possible coalition forces fighting

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Daesh from those in their regime. We welcome the news that Daesh have

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been defeated in Raqqa after the three-year rule over the city. We

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also welcome the pledge of the humanitarian aid. Does the Minister

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agree that in order to sustain a military achievement in Raqqa,

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rebuilding efforts need to start immediately? What funds have have

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been allocated for Raqqa and the wider region? Jihadists needles had

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to be captured where possible and tried for heinous war crimes, some

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of which can only be tried in The Hague, for the whole world to

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witness, rather than, and I quote, the only way of dealing with them

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would be to kill them. This would of course only fuel IS recruitment. I

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thank the honourable gentleman for his support. Those two elements of

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the stabilisation of reconstruction after conflict. That my right

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honourable friend addressed the other day. That is to provide the

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immediate assistance needed. That helps to clearly for landmines,

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restock hospitals and mobile surgical units, provide 145,000

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medical consultations, immediate relief for innocent people that have

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been displaced and improved access to clean water and care for pregnant

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women. Longer term, resources have not yet been allocated. But will be

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done in conjunction with UN and other donors who will be providing

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support. The honourable gentleman put his finger on the necessity for

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inclusive governance in a difficult area, and that will be a matter for

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the Syrian people and will also be a matter for the political

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negotiations which we expect to start in Geneva in November to look

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at the overall governance where we will have to take into account the

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political situation in the area, which will be difficult. In terms of

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those returning to the UK and the situation there, just to make it

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clear as the Defence Secretary said on the 12th of October, those who go

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to Syria put themselves in danger. Those who go to Syria to take action

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against the UK and the interests put themselves in particular danger, and

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if they are involved in conflict or planning actions which will take the

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lives of British citizens, they run the risk of being killed themselves.

:23:28.:23:33.

Those who surrender to forces, those in the area, must expect to be

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treated by the laws of armed conflict and to be treated properly

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and humanely in terms of being brought to justice. Those who return

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to the UK will also be questioned about their activity and brought to

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justice. It's important that justice is seen as the ultimate outcome for

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those who have committed wrong, but those who are a present danger to

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the UK run a greater risk and it is right that they do so. May I thank

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my right honourable friend for his detailed and full answers. May I

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pressed him on a couple of areas that he hasn't yet addressed. Does

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he not agree that the finality of the conflict in Raqqa gives daylight

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Russia's claimed that it was supporting the fight against Daesh.

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Does this... May I therefore call upon him and his colleagues to

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represent the Russian government that the actions they are taking in

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Syria are against the interests of humanitarianism and against the

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interests of civilians? Could he perhaps represent them but what they

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are actually doing is making a new problem for themselves in the

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future. I thank my honourable friend and the chairman of the Foreign

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Affairs Committee. Russia's engagement in this has clearly been

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to stabilise the Assad regime and their primary objective has been to

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secure their interests in Syria, and through Assad secure their interests

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that way, rather than recognise he had turned against his own people

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and join in a coalition of interest to secure a peaceful transition and

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reform as part of the end of the conflict. It's clear there are

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operations against Daesh which haven't been taken part in by regime

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forces or those who have supported them like the Russians, and other

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actions being taken. I'm not sure if it's true to say that in all cases

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Russia hasn't taken action against Daesh forces, they will have done so

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when those forces were threatening the regime. That is when they will

:25:49.:25:58.

have taken that action. However, the Geneva talks that will start will

:25:59.:26:05.

inevitably involve Russia as a participant in trying to see what we

:26:06.:26:09.

can do now towards the end of the conflict to provide stabilisation. I

:26:10.:26:13.

can make it clear the UK will echo remarks made by the chairman of the

:26:14.:26:17.

foreign affairs select committee. We recognise Russia's responsibility in

:26:18.:26:21.

the conflict but now they have a responsibility to remedy some of the

:26:22.:26:27.

problems they have caused. Some members of this has received and

:26:28.:26:31.

continue to receive considerable abuse for the decision we tech in

:26:32.:26:35.

November 2015 to support the extension of the RAF mission to

:26:36.:26:41.

Syria. Does the liberation of Raqqa and this considerable setback to

:26:42.:26:44.

Daesh not show we were absolutely right? Yes, in a word. We've been

:26:45.:26:55.

learning over time Mr Speaker the consequences of not taking action.

:26:56.:26:59.

We've all learned there are consequences of action and

:27:00.:27:04.

consequences of in action, and sometimes the choices are

:27:05.:27:08.

impossible. It's perfectly clear, decisions not to do anything will

:27:09.:27:11.

almost inevitably result in the situation becoming gradually worse

:27:12.:27:14.

and more difficult for those involved. The right decisions have

:27:15.:27:18.

got to be taken on intervention or not but the decision of the House to

:27:19.:27:22.

support the determination to take action in Syria was the right one.

:27:23.:27:33.

Is he aware that a young person in my constituency was radicalised at

:27:34.:27:36.

university, went to Raqqa via Turkey. She and dozens of others are

:27:37.:27:43.

authors of their own peril. Does he agree every effort should be made to

:27:44.:27:50.

get them out safely? Mr Speaker, we've no facility to get British

:27:51.:27:56.

citizens out of Syria. Those who have gone to Syria haven't been able

:27:57.:27:59.

to access consular support because we cannot put British officials that

:28:00.:28:06.

risk in trying to deal with that. Those who have gone to Syria have

:28:07.:28:10.

gone at their own risk. Inevitably some people will return. I hope

:28:11.:28:15.

those who have a story to tell about turning against Daesh are able to

:28:16.:28:20.

convince others this is a false ideology and not to be seduced into

:28:21.:28:23.

travelling abroad, may have a role to play in making that story clear.

:28:24.:28:32.

In welcoming the liberation of Raqqa from Daesh, we recognise this is a

:28:33.:28:37.

city that has experienced death and displacement on a huge scale. For

:28:38.:28:41.

the 8000 civilians left, they are in a devastated city without access to

:28:42.:28:46.

drinking water, sewerage, electricity, schools, hospitals and

:28:47.:28:50.

the forces of Assad are a few kilometres away. Where does he think

:28:51.:28:54.

responsibility for the rebuilding of Raqqa lies, and what will the UK

:28:55.:28:59.

Government do to minimise any delays in this, arising from what he

:29:00.:29:04.

referred to as political decisions? I think the truth of it is, in a

:29:05.:29:09.

sense it's not a question of responsibility. Certainly the people

:29:10.:29:13.

of the area haven't caused their own destruction. It makes sense for the

:29:14.:29:18.

world to be supportive of efforts that will ensure a return to

:29:19.:29:22.

normality, that people have decent lives. You can expect the UK to play

:29:23.:29:27.

a leading part in supporting those efforts to rebuild schools,

:29:28.:29:31.

hospitals and the economy. I think it's something the world will in. In

:29:32.:29:39.

terms of the responsibility of the state, clearly the UK holds the

:29:40.:29:43.

regime responsible for a significant part of what has been inflicted upon

:29:44.:29:48.

their people. There has to be a political decision about moving

:29:49.:29:52.

forward with the political process, before reconstruction can begin.

:29:53.:29:59.

Decisions have got to be taken. It doesn't stop the immediate

:30:00.:30:02.

humanitarian assistance in difficult situations to take place, but

:30:03.:30:06.

longer-term reconstruction must follow a political settlement. Could

:30:07.:30:12.

my right honourable friend outline, if he knows how many Daesh

:30:13.:30:19.

terrorists have escaped from Raqqa and where they might be headed? I

:30:20.:30:28.

don't know the answer to that question because it's impossible to

:30:29.:30:35.

gauge. Talk seems to centre around the low thousands of foreign

:30:36.:30:37.

fighters. I think over time it will become more clear. I'm not sure I

:30:38.:30:42.

can say anything more accurate than that. It's clear some will attempt

:30:43.:30:47.

to return to the whole area of the region and beyond from where they

:30:48.:30:50.

came from. Some countries have supplied more fighters than others.

:30:51.:30:56.

They will be a risk until they have all been interviewed, and those who

:30:57.:31:00.

are responsible for crimes have been brought to justice for those crimes,

:31:01.:31:11.

and others dealt with in other ways. My friend from Exeter referred to

:31:12.:31:15.

the vote two years ago, unfortunately I wasn't able to take

:31:16.:31:23.

part in that vote. But I welcome the liberation of Raqqa. But as the

:31:24.:31:27.

Minister said, doesn't it prove that you can't win conflicts of this kind

:31:28.:31:36.

simply from the air? You have to have ground forces. Can he take the

:31:37.:31:41.

opportunity to reiterate our praise for the Syrian Democratic forces,

:31:42.:31:47.

and particularly for the Kurds of Syria who have played a pivotal

:31:48.:31:51.

role, and told the Turkish government stop attacking them?

:31:52.:32:00.

Again, I'm grateful to the honourable gentleman who has always

:32:01.:32:05.

been clear in his determination to take what he considered to be the

:32:06.:32:08.

right action, regardless of political pressure against it. He's

:32:09.:32:14.

been very courageous to do so. There are some battles which clearly

:32:15.:32:19.

cannot be fought without ground troops, as recent conflicts in Iraq

:32:20.:32:24.

and Syria have shown. There would have been known liberation of Mosul

:32:25.:32:34.

from the no liberation of Raqqa. The UK hasn't taken part in those and

:32:35.:32:38.

others have done so without support elsewhere. He was right to mention

:32:39.:32:43.

the leadership of Kurdish forces in relation to the coalition forces,

:32:44.:32:47.

who have been operating in Raqqa and the extraordinary work they have

:32:48.:32:51.

done. Whatever difficult situations may be faced back in the Kurdish

:32:52.:32:56.

region of Iraq, it's clear those fighters and those they represent

:32:57.:32:59.

deserve to be treated with the greatest of respect, and any

:33:00.:33:02.

political situation needs to be handled with great care and a lot of

:33:03.:33:06.

dialogue between states, not undue pressure or force. I welcome the

:33:07.:33:15.

news that Raqqa has been liberated from Daesh, especially Paradise

:33:16.:33:19.

Square where they carried out public beheadings. I want to thank the

:33:20.:33:22.

Minister for all the work he has done in securing a UN resolution to

:33:23.:33:28.

locate and prosecute Daesh. Could the Minister provide us with an

:33:29.:33:30.

update on that but also on the Geneva process? I'm grateful to her

:33:31.:33:42.

kind remarks. I was pleased to have the honour of moving the resolution

:33:43.:33:46.

at the UN recently, which was adopted unanimously by the Security

:33:47.:33:51.

Council to further the work commenced by the Foreign Secretary,

:33:52.:33:58.

the Foreign Minister of Iraq, to bring to justice those who have been

:33:59.:34:03.

responsible for the crimes of Daesh, and to institute an investigative

:34:04.:34:07.

process which will help in that work, and the UK will support that

:34:08.:34:11.

and can see that resolution carried through. I met him in New York and

:34:12.:34:24.

hopeful the Geneva process will will start in November but an absence of

:34:25.:34:33.

conflict will help that process. And a situation where the people of

:34:34.:34:37.

Syria have the chance to choose their leadership and one that isn't

:34:38.:34:41.

imposed upon them. The Minister said some helpful things today, not least

:34:42.:34:46.

about the cost of inaction being as possibly great as the cost of

:34:47.:34:50.

action, a point made forcefully in the paper written by the honourable

:34:51.:34:54.

member of the Tonbridge and mauling and Jo Cox, the cost of doing

:34:55.:34:59.

nothing. In relation for the Minister agree it's vital that those

:35:00.:35:03.

who have committed war crimes in Syria are brought to justice and

:35:04.:35:08.

will he update the House on the British government's role in making

:35:09.:35:12.

sure the Syrian government has prosecuted a campaign that has been

:35:13.:35:16.

brutal and has bombed hospitals is brought to justice in whatever way

:35:17.:35:17.

is possible? I thank the honourable lady for the

:35:18.:35:27.

question, I hope it will please her when I'm meant the leader of the

:35:28.:35:31.

White Helmets -- I met the leader of the White Helmets while I was there,

:35:32.:35:36.

I give enormous credit to what they have achieved and her work and the

:35:37.:35:39.

work of others in supporting them. In relation to bringing people to

:35:40.:35:43.

justice, it's clear that those responsible for war crimes in any

:35:44.:35:47.

circumstances, whether they belong to Daesh or the regime, should know

:35:48.:35:51.

that justice is available against them. The processes against Daesh

:35:52.:35:55.

are clear and the processes against the regime will be more difficult, I

:35:56.:35:59.

suspect but where there is evidence it should be prosecuted and pursued

:36:00.:36:06.

and the UK will be determined to see that carried through. I do not

:36:07.:36:09.

suspect for a moment it will be particularly easy. Mr Speaker, like

:36:10.:36:12.

all colleagues I welcome the military defeat of Daesh in Raqqa,

:36:13.:36:16.

what stance has the international community taken to ensure that that

:36:17.:36:26.

faculty microcode the region is not fuelled. My honourable friend's

:36:27.:36:32.

knowledge of the area is considerable. We remember his long

:36:33.:36:39.

campaign in making sure that we refer to Daesh as Daesh. We pay

:36:40.:36:43.

tribute to that. The militias operating in the region which are

:36:44.:36:50.

not always under control of coalition forces or in Iraq, every

:36:51.:36:56.

attempt, as far as I am aware, has been made to ensure that the forces

:36:57.:37:01.

occupying the grounds are under the control of the coalition, and

:37:02.:37:06.

therefore try and minimise any danger of sectarian activity. We do

:37:07.:37:11.

have two remember some of the militia have been involved in close

:37:12.:37:15.

fighting and helping to relieve the areas. It is essential that those

:37:16.:37:19.

who are responsible for them play a part in building a consensual

:37:20.:37:23.

process of governance, and do not use them for sectarian purposes.

:37:24.:37:27.

It's an opportunity for some to show new colours and take a different

:37:28.:37:33.

direction than they have in the past, building stability rather than

:37:34.:37:44.

disruption. Thank you, Mr Speaker. The Minister referred rightly to the

:37:45.:37:49.

accuracy of the 261 British strikes on Daesh in Syria, by which I

:37:50.:37:54.

presume he also means to say that no, to his knowledge, no civilians

:37:55.:38:00.

were casualties of British strikes. By contrast, the Russians said that

:38:01.:38:04.

their whole aim in Syria was to attack Daesh and put an end to them.

:38:05.:38:10.

95% of their attacks appear to have been on other opponents of Assad,

:38:11.:38:14.

does that mean the Russians are liars or incompetent? Let me deal

:38:15.:38:20.

with the first part of the honourable gentleman's question

:38:21.:38:25.

first. Not .31% of coalition air strikes result in a credible report

:38:26.:38:30.

of civilian casualties, highlighting the care taken to avoid such

:38:31.:38:34.

casualties by the coalition. Whilst we have not seen any evidence that

:38:35.:38:38.

we have caused civilian casualties, it is in the same as saying we have

:38:39.:38:43.

not and will not do so, in closing up and fighting against a ruthless

:38:44.:38:47.

terrorist enemy that uses civilians as human shields. Hopefully the

:38:48.:38:49.

relief of Raqqa will make the likelihood still less than it

:38:50.:38:55.

originally was. In relation to other air strikes that have taken place

:38:56.:38:59.

and the use of other forces, it is a question for others to answer, that

:39:00.:39:04.

the right honourable gentleman is correct. The care taken by the

:39:05.:39:09.

coalition, particularly by the RAF, the rules of engagement in avoiding

:39:10.:39:15.

strikes where it is known for civilians is clear. Others need to

:39:16.:39:19.

be responsible for their actions but actions which have unnecessarily

:39:20.:39:23.

taken civilian lives and air strikes that have done so make the process

:39:24.:39:27.

of reconciliation afterwards so much harder and fuelled the causes of

:39:28.:39:30.

further conflict which the UK has tried desperately hard not to do.

:39:31.:39:38.

The Minister has mentioned Iran, can I ask for his judgment on whether or

:39:39.:39:43.

not he thinks the role played in Syria and Iraq reflects a threat to

:39:44.:39:51.

our interests? I wish we had more time, Mr Speaker. My honourable

:39:52.:39:54.

friend's knowledge of the area is considerable and he brings it with

:39:55.:39:57.

him to the house. I think we have been clear in trying to say that

:39:58.:40:03.

there is evidence of Iran being a disrupter in the region. And its

:40:04.:40:07.

activities in both Iraq and Syria, and in Syria supporting the Assad

:40:08.:40:11.

regime and supporting their own interests in doing so but taking

:40:12.:40:15.

part and being complicit with a leader waging war upon his own

:40:16.:40:19.

people has made the region more unstable. And in Iraq, they must now

:40:20.:40:28.

allow Iraqis to run Iraq. The Iraqi government to run a unified Iraq,

:40:29.:40:32.

and must recognise their influence is confined to the border. And that

:40:33.:40:37.

they have an opportunity to play a part in making the peace in the

:40:38.:40:41.

region, but can only do so if they listen to the concerns of others and

:40:42.:40:44.

recognise their influence can be used for better and in different

:40:45.:40:50.

ways than they have done up to now. Mr Speaker, can I thank the Minister

:40:51.:40:55.

for the work he has done on this difficult issue? Can I ask if he has

:40:56.:40:58.

any idea how many UK nationals have left the UK to fight with Daesh and

:40:59.:41:03.

the work they are doing with the Home Office to identify these

:41:04.:41:06.

individuals and where possible repatriate? The short answer is I do

:41:07.:41:16.

not know. I do not have a figure. We have always come as far as I

:41:17.:41:22.

remember, we have worked on the numbers of relatively low hundreds,

:41:23.:41:25.

but we do not know. I'm not going to put a figure on it. That would be

:41:26.:41:30.

plucking a figure out the air but the numbers are not huge or as great

:41:31.:41:35.

as some from other places. In terms of dealing with people when they

:41:36.:41:39.

return, let me make clear that those who make their way... There is no

:41:40.:41:44.

facility to return people, as I say. Certainly not from Syria. There are

:41:45.:41:51.

no personal there and we have no responsibilities to do so in any

:41:52.:41:54.

way. If people make their way back to the UK and are identified as

:41:55.:41:58.

those taking part in complex in Syria and Iraq, they will be

:41:59.:42:02.

detained and they will have to answer questions, while it is found

:42:03.:42:06.

out exactly what they have done. It is the right and proper way of doing

:42:07.:42:09.

so and those who commit offences can expect to face justice. My

:42:10.:42:16.

constituents in Kettering I increasingly alarmed about the

:42:17.:42:18.

number of British jihadists who have been fighting our Armed Forces

:42:19.:42:25.

personnel in Iraq and Syria. My understanding is that they have

:42:26.:42:29.

identified about 850 of them, of whom about 400 are back in the UK.

:42:30.:42:34.

Please correct me if I am wrong, I do not believe there has been a

:42:35.:42:40.

single prosecution for any offence. Can I make the Minister understand

:42:41.:42:43.

that if no effective action is taken against these people in this

:42:44.:42:47.

country, it is a positive signal for future potential jihadists to say we

:42:48.:42:51.

can go and fight British services overseas because nothing will happen

:42:52.:43:02.

to us when we return? Many terror offences have territorial

:43:03.:43:04.

jurisdictions which means that people can be prosecuted in British

:43:05.:43:08.

courts for terror activities in Syria or anywhere else in the world.

:43:09.:43:13.

Any decision will be taken by the Crown Prosecution Service on a

:43:14.:43:17.

case-by-case basis. It requires evidence of what people have done.

:43:18.:43:22.

It doesn't require rounding people who have been in a particular place,

:43:23.:43:26.

detaining them without legal process for doing so. It is essential that

:43:27.:43:31.

it is found out what are doing and that will require the kinds of

:43:32.:43:36.

investigative work that I announced to the house earlier, we have

:43:37.:43:40.

promoted through the UN investigations unit which is

:43:41.:43:43.

entirely designed to uncover evidence which brings people to

:43:44.:43:49.

justice. It's a question of holding this number of people in reasonable

:43:50.:43:53.

bounds so people know that there are people who have gone there and to

:43:54.:43:57.

recognise that it is a number that is not as great as those from other

:43:58.:44:01.

countries. There a determination in the UK make certain those who put

:44:02.:44:06.

the country at risk, if they are returning, can expect to be

:44:07.:44:12.

questioned, brought to the notice of the security authorities, and

:44:13.:44:15.

subject to controls thereafter, according to our existing law. They

:44:16.:44:21.

will be prosecuted and rightly so if they break the law. Thank you, Mr

:44:22.:44:26.

Speaker. I'm sure that the whole house would agree with me when we

:44:27.:44:34.

offer our thanks and congratulations to those and their families who have

:44:35.:44:38.

participated in operation shader, what efforts are being made, given

:44:39.:44:43.

what we learned in Falluja about the industrial use of IUDs in domestic

:44:44.:44:50.

properties and in the ground we are supporting those who cleared the

:44:51.:44:56.

IUDs? I thank durable lady and she is right to thank those and their

:44:57.:45:02.

families for the sacrifices in Bob -- I thank the honourable lady. They

:45:03.:45:06.

deliberately targeted some of the money given to deal with IUDs and

:45:07.:45:15.

explosives in Iraq and Mosul. The UK is contributing to the landmine

:45:16.:45:21.

tearing effort and will continue to do so. Further to earlier, right

:45:22.:45:26.

honourable member is mentioning returning fighters to the UK, there

:45:27.:45:31.

are a number in my constituency who have actively supported Daesh in

:45:32.:45:39.

Syria and are now back home. I appreciate comments with regard to a

:45:40.:45:44.

cross government response to those individuals and prosecutions where

:45:45.:45:48.

it is appropriate but, in addition to that, can I be assured that to

:45:49.:45:53.

keep the wider community safe, in my constituency and across the country,

:45:54.:45:56.

that security services will be monitoring the activities of those

:45:57.:46:01.

who have returned, even if they cannot be prosecuted because there

:46:02.:46:05.

is insufficient evidence to ensure they are not radicalising their

:46:06.:46:12.

communities on return to the UK? Absolutely right, more than 60

:46:13.:46:16.

countries provide data to Interpol to build a global database of

:46:17.:46:22.

foreign fighters who work with Daesh, which has grown from 40

:46:23.:46:30.

people in 2013 to 13,000, which continues to grow. This information

:46:31.:46:34.

helps us ensure that people in the UK are safer. The Speaker paid

:46:35.:46:43.

tribute to the Kurdish Peshmerga forces in their fights in Syria.

:46:44.:46:53.

When the Iraqi military and militia captured Kurdish held territory,

:46:54.:47:02.

about splintering and he Daesh forces in future? Mr Speaker, the

:47:03.:47:08.

Foreign Office and myself are in pretty close contact with the Iraqi

:47:09.:47:13.

government and the Kurdish regional government in Iraq. Our

:47:14.:47:16.

understanding is the process of recovering so-called disputed

:47:17.:47:21.

territory has not been done through conflict but by agreement between

:47:22.:47:25.

the government of Iraq and Peshmerga forces and Kurdish authorities. We

:47:26.:47:33.

have been at pains to do all we can to say to both regional governments

:47:34.:47:38.

and the Iraqi authorities to do nothing to risk a conflict, there

:47:39.:47:44.

are Shia militias in the area but I understand responsible parties are

:47:45.:47:49.

doing all they can to avoid conflict so a return to the dialogue must

:47:50.:47:51.

take place between Kurdish representatives and the Iraqi

:47:52.:48:01.

government in September. There is a significant presence of Al-Qaeda in

:48:02.:48:05.

the Arabian Peninsula and Daesh in Yemen. What assessment has the

:48:06.:48:08.

government made of the extremist threat in Yemen and what support

:48:09.:48:12.

I'll be giving to the ground troops are Saudi Arabia, the UAE and

:48:13.:48:17.

government forces who have tried to defeat the extremists in that

:48:18.:48:23.

country? -- are we getting? A slightly wider question that in

:48:24.:48:26.

regards to Daesh it is pertinent. We do not take part in the coalition

:48:27.:48:34.

operating in Yemen, directly of course, the UK representatives are

:48:35.:48:41.

available to ensure that international humanitarian law is

:48:42.:48:45.

adhered to by those taking action using munitions supplied by the UK.

:48:46.:48:52.

The work is ongoing but is not a direct part of the coalition. We

:48:53.:48:56.

supported the coalition aims in pushing back and insurgency against

:48:57.:49:00.

an elected government which we believe are open to the risk of more

:49:01.:49:06.

ungoverned space in Yemen, wish UQ AP can operate with Daesh, we are

:49:07.:49:14.

working extremely hard on efforts for negotiations starting again so

:49:15.:49:16.

the conflict can come to an end as that is all that will secure the

:49:17.:49:20.

area and deal with the risk of Al-Qaeda in the peninsular, the

:49:21.:49:24.

honourable gentleman is quite correct. Mr Speaker, one of the most

:49:25.:49:38.

horrifying elements of the war is the use of food. 90% of the United

:49:39.:49:44.

Nations aid trying to get through checkpoints are turned back. Can he

:49:45.:49:48.

tell us what the government is doing about that case and more broadly how

:49:49.:49:54.

they are trying to fight President Assad's wage of starvation?

:49:55.:49:59.

He's right, the area has returned to medieval conditions of war and siege

:50:00.:50:06.

in which humanitarian aid, which ought to get through, is not allowed

:50:07.:50:10.

to get through because of forces on the ground. We make strenuous

:50:11.:50:15.

efforts through the UN and humanitarian agencies who do

:50:16.:50:18.

extraordinary work and we should pay tribute to those working on the

:50:19.:50:22.

ground in dangerous conditions to provide relief to try and get things

:50:23.:50:26.

through. But it is difficult and will continue to make that case. In

:50:27.:50:37.

relation to Raqqa, a lot of aid has been provided by the UK and 88,000

:50:38.:50:42.

monthly food rations. When we can get things through we do and it's no

:50:43.:50:46.

doubt the refusal of aid is used as a weapon of war and should not be.

:50:47.:50:55.

It's in the interests of Assad and Putin to suggest life is returning

:50:56.:51:00.

to normal in Syria. In the light of the meeting in Geneva in November

:51:01.:51:05.

that the Minister has spoken about, can he say what more the UK

:51:06.:51:08.

Government will be doing to ensure that Russians and other actors are

:51:09.:51:16.

aware that they can be no lasting peace in Syria while Assad continues

:51:17.:51:20.

to rule there and while there is not a role for peace-loving Sunnis and

:51:21.:51:29.

all of the communities in Syria. In conversations with the P5, the House

:51:30.:51:39.

can be absolutely clear that the points the honourable gentleman has

:51:40.:51:43.

made were made to them. Russia is protecting its own interest in Syria

:51:44.:51:49.

in what we consider to be an unconscionable manner. There can

:51:50.:51:52.

only be a political resolution which gives the people of Syria the free

:51:53.:51:55.

choice to choose their government. This isn't an easy process, and we

:51:56.:52:06.

are giving all backing to Staffan de Mistura. It is essential the people

:52:07.:52:12.

of Syria have the choice of their own president to govern in the

:52:13.:52:16.

future. In some parts things are returning to normal but in areas of

:52:17.:52:20.

serious conflict the situation is still miserable for civilians

:52:21.:52:26.

attacked by their own government. I would like to congratulate him for

:52:27.:52:34.

securing this urgent question. The decision to take military action in

:52:35.:52:39.

Syria was obviously very controversial, but the decision in

:52:40.:52:43.

my view was the right one. I want to pay tribute to the RAF and the

:52:44.:52:49.

military servicemen and women in the region today and their

:52:50.:52:53.

professionalism. I want to ask a question to do with UK foreign

:52:54.:53:03.

fighters who may have left Syria and ended up in refugee camps in Turkey.

:53:04.:53:08.

What are we doing to track those people down and return them to

:53:09.:53:17.

justice? As I mentioned earlier, the acquisition of names onto the

:53:18.:53:22.

Interpol database is extending the reach of national authorities in the

:53:23.:53:26.

more than 60 countries where foreign fighters have gone to fight in Iraq.

:53:27.:53:30.

But will provide the base for when those return. I'm not aware at the

:53:31.:53:36.

moment of any efforts being taken to go to camps in order to identify

:53:37.:53:45.

people before they return. I will find the answer and make sure it's

:53:46.:53:48.

made available through the next statement of the Foreign Secretary.

:53:49.:53:57.

Happily, the campaign against Daesh in Syria is coming to an end and

:53:58.:54:01.

bringing hope to millions who suffered abuse from these evil

:54:02.:54:08.

madmen. Is he concerned in light of events in Kirkuk last week that a

:54:09.:54:13.

and Iran are turning their attention militarily towards the Kurds, and

:54:14.:54:16.

does he see this as a potential source of conflict in the future,

:54:17.:54:20.

and what role does he believe he can play and the government can play?

:54:21.:54:28.

The first role I hope I can play is to try and urge the House to be

:54:29.:54:33.

cautious of reports coming out from the region. It's not always entirely

:54:34.:54:38.

clear what is happening on the ground and there are vested

:54:39.:54:41.

interests trying to stir up more conflict than need be. At present

:54:42.:54:48.

there is sufficient relationship between Baghdad and representatives

:54:49.:54:53.

of the Kurdish government to enable dialogue to take place so that

:54:54.:54:56.

conflict is avoided. I don't believe it is true that Iraq and Iran have

:54:57.:55:02.

turned their attention to conflict in the Kurdish region. There is a

:55:03.:55:06.

risk of conflict but everything we know about Prime Minister Abadi has

:55:07.:55:14.

indicated he doesn't want to see conflict and that is being mirrored

:55:15.:55:18.

by those in the Kurdish region. We are using all our efforts to make

:55:19.:55:25.

sure that remains the case but we should be doing all we can both in

:55:26.:55:29.

this House and at government level to try and urge the dialogue

:55:30.:55:31.

necessary which we think is taking place. Point of order, Mr Ian

:55:32.:55:41.

Stewart. Thank you Mr Speaker. You'll be aware of the growing level

:55:42.:55:46.

of abuse and intimidation in many parts of our political system. Such

:55:47.:55:53.

toxicity and danger is something which you have commendably

:55:54.:56:04.

championed against yourself. May I ask if you have received any

:56:05.:56:08.

indication from the women and equalities Minister if she wishes to

:56:09.:56:11.

make a statement to the House to clarify the legal obligations or

:56:12.:56:18.

political parties under the equalities act, and could you advise

:56:19.:56:24.

me on how such matters might be urgently considered by this House.

:56:25.:56:30.

I'm grateful to the gentleman for his point of order. I've received no

:56:31.:56:38.

such indication as yet from the Minister for Women and Equalities,

:56:39.:56:47.

who as it happened I saw last night at an event in which she spoke

:56:48.:56:50.

eloquently and with conviction on the subject of the importance of

:56:51.:56:56.

interfaith harmony. It is open to a Minister to volunteer a statement.

:56:57.:57:05.

The honourable gentleman is referring to an ongoing problem,

:57:06.:57:13.

arguably of greater salience, scope and prominence. Than in the past. If

:57:14.:57:21.

there is no such statement but the honourable gentleman possibly

:57:22.:57:26.

supported or accompanied by colleagues from across the House

:57:27.:57:32.

wishes to debate the issues, it is open to him to seek either a 1.5

:57:33.:57:39.

hour debate in Westminster Hall or to approach the chair of the

:57:40.:57:43.

Backbench Business Committee, and to seek a debate under its auspices.

:57:44.:57:49.

That is the best and most practical advice I can give to the honourable

:57:50.:57:53.

gentleman who has raised a serious matter in a measured way. Sorry? I'm

:57:54.:58:05.

sure the government Whip has got something to say but it doesn't need

:58:06.:58:10.

to be said in the chamber. It will be of great interest I'm sure. I'm

:58:11.:58:13.

not sure there's much to add. If it's on the same matter, the answer

:58:14.:58:18.

is no. Order. The honourable lady raised a point of order with me

:58:19.:58:23.

yesterday. She sought my guidance and I offered her my guidance. If

:58:24.:58:27.

the point of order is on a similar matter to that which the honourable

:58:28.:58:32.

gentleman has just raised, and to which I have responded with crystal

:58:33.:58:43.

clarity, there is nothing to add. Further to the point of order and my

:58:44.:58:47.

point of order yesterday, I would like to seek some clarification on

:58:48.:58:57.

the basis of... Order, forgive me. I have really dealt, as I think is

:58:58.:59:02.

extremely clear, with a serious matter raised in a very measured way

:59:03.:59:08.

by the honourable gentleman and given clear advice. If there are

:59:09.:59:13.

people who are unclear on the basis of what I've said, I'm frankly

:59:14.:59:19.

surprised by that, but it is open to them to approach me for further

:59:20.:59:24.

guidance. What they shouldn't seek to do, I'm sure the honourable lady

:59:25.:59:28.

wouldn't seek to do so for one moment, what they shouldn't seek to

:59:29.:59:31.

do is to appease the procedures of the House. I've tried to help the

:59:32.:59:35.

honourable lady and we will leave it there for now. Point of order. Where

:59:36.:59:43.

an MP is elected by Parliament to represent asked on a foreign

:59:44.:59:51.

delegation, and is subsequently sent home from that delegation for

:59:52.:59:55.

inappropriate behaviour, will those cases always be reported back to the

:59:56.:00:01.

body that elected them, and have they been in the past? What I would

:00:02.:00:08.

say to the honourable gentleman is as follows. He's raised an extremely

:00:09.:00:13.

important matter, and again for the avoidance of doubt, I do not

:00:14.:00:22.

consider or treat it like -- treat it lightly. The House will note that

:00:23.:00:27.

the honourable gentleman raised the issue in extremely broad terms. I

:00:28.:00:31.

don't knock him to doing that but I say it by way of factual response. I

:00:32.:00:38.

say to the honourable gentleman on advice about raising a point of

:00:39.:00:42.

order in the House is not necessarily an effective way, or

:00:43.:00:51.

even necessarily a proper way, of pursuing an allegation of

:00:52.:00:56.

impropriety against anybody, whether a member of the House or anybody

:00:57.:01:01.

else. If the honourable gentleman has grounds for supposing there has

:01:02.:01:07.

been impropriety by an honourable or right honourable friend the, falling

:01:08.:01:11.

short of possible criminality which would obviously be considered

:01:12.:01:17.

elsewhere, I ask the honourable gentleman to write to me. I'm sure

:01:18.:01:23.

he's interested in the issue rather than for examples securing

:01:24.:01:29.

Parliamentary attention. I know that wouldn't motivate him in anyway. If

:01:30.:01:32.

he's concerned about the issue, and I respect that, he's got a

:01:33.:01:37.

particular point he wants to raise with me in writing, I assure him and

:01:38.:01:42.

more widely I assure the House that I will give the matter my urgent

:01:43.:01:47.

attention. I hope that's helpful to the honourable gentleman. Further to

:01:48.:01:53.

the point of order, Mr Speaker, my motivation is to clarify what is the

:01:54.:02:01.

policy and procedure of the House, in such a circumstance where a

:02:02.:02:05.

member has been elected at any stage by this Parliament. Will that be

:02:06.:02:12.

reported back? As I've just been advised, where a question is

:02:13.:02:16.

hypothetical, it is quite difficult to provide a concrete answer. I

:02:17.:02:21.

would certainly expect that if a suspected abuse had taken place,

:02:22.:02:29.

that would be reported in all likelihood to the political party of

:02:30.:02:34.

which the suspect was a member, depending upon the nature of the

:02:35.:02:45.

visit, that is to say it visit organised by or with sponsorship

:02:46.:02:51.

from a Parliamentary body, it might also be reported elsewhere? I would

:02:52.:02:56.

hope and expect such occurrences or alleged abuses would be reported,

:02:57.:03:02.

and if they are reported, they can expect, or those who are reported

:03:03.:03:05.

them, can expect them to be investigated. I hope the House can

:03:06.:03:11.

see that far from brushing aside the honourable gentleman's concern that

:03:12.:03:17.

any other member, I am keen those matters should be properly explored,

:03:18.:03:21.

but they are not necessarily best explored via the point of order

:03:22.:03:25.

procedure on the floor of the chamber. The honourable gentleman

:03:26.:03:31.

from Milton Keynes swap my guidance. I gave him clear and practical

:03:32.:03:35.

guidance which I expect he will follow, and if practical guidance is

:03:36.:03:41.

what people want, that is what I am seeking to provide. If there are any

:03:42.:03:44.

further points of order that are unrelated I'm happy to take them, if

:03:45.:03:49.

not we should proceed. We should indeed proceed. The ten minute rule

:03:50.:04:00.

notions. I beg leave to bring in a Bill to make provision for

:04:01.:04:04.

affordable homeownership, to required the inclusion of rent to

:04:05.:04:07.

buy homes in a definition of affordable housing, to make

:04:08.:04:12.

provision for a minimum proportion of new affordable housing to be

:04:13.:04:15.

available on affordable rental by terms, to provide relief from stamp

:04:16.:04:23.

duty when an affordable rent to buy home is purchased, and for connected

:04:24.:04:29.

purposes. It is beyond dispute that homeownership is by far and away the

:04:30.:04:33.

most popular and desirable form of housing tenure. This is confirmed by

:04:34.:04:40.

the British social attitudes survey which shows 86% of people aspire to

:04:41.:04:46.

own a home. Homeownership also lies at the heart of a true property

:04:47.:04:50.

owning democracy in which young and old alike are able to take

:04:51.:04:56.

responsibility for their own lives. Homeownership facilitates

:04:57.:05:02.

flexibility in the size and location of accommodation, taking into

:05:03.:05:05.

account changes in the face of employment or additions to the

:05:06.:05:09.

family. It also encourages long-term financial independence from the

:05:10.:05:12.

state and therefore from taxpayer subsidies. With homeownership so

:05:13.:05:18.

popular and so manifestly in the public interest, one is bound to ask

:05:19.:05:23.

the question why has it been allowed to decline? It is now at a 30 year

:05:24.:05:29.

low of only 63%. I think the answer is a lack of

:05:30.:05:40.

affordability. In most parts of the country, the price of houses has

:05:41.:05:43.

increased far faster than earnings. The greatest impact has been upon

:05:44.:05:49.

younger buyers. In the 1980s, six out of ten of those aged under the

:05:50.:05:54.

age of 40 were homeowners. Now, fewer than four out of ten. To her

:05:55.:06:00.

credit, the Prime Minister clearly wishes to correct this public policy

:06:01.:06:05.

failure, which is having such an adverse impact upon the next

:06:06.:06:12.

generation of aspiring homeowners. Proposals in the affordable

:06:13.:06:14.

homeownership bill should be particularly appealing to the

:06:15.:06:19.

government. This is not least because proposals do not add to the

:06:20.:06:25.

nation's debt but by ensuring some land set aside by the 16 planning

:06:26.:06:29.

agreements for affordable housing is earmarked for homes built for

:06:30.:06:34.

affordable rents to buy. My bill requires the government to put

:06:35.:06:39.

beyond legal dull for local authorities must treat affordable

:06:40.:06:54.

rental by -- rent to buy. For those not familiar with affordable rent to

:06:55.:06:59.

buy, it works by producing an accessible route for those who

:07:00.:07:06.

cannot feed immediately afford a budget. The still require upfront

:07:07.:07:13.

funding but under affordable rent to buy, families take out a fixed

:07:14.:07:18.

five-year renewable short hold tenancy and agree to pay and

:07:19.:07:24.

affordable rent, 80% of the market rent, normally, for a period of

:07:25.:07:30.

five, ten, 15 or 20 years. I paying an affordable rent, families can

:07:31.:07:36.

begin to save towards a deposit. In addition, under the scheme,

:07:37.:07:40.

pioneered by a small number of imaginative local authorities,

:07:41.:07:43.

tenants receive 10% of the property's market value as a gifted

:07:44.:07:48.

deposit to add to their savings and reduce mortgage costs at the point

:07:49.:07:53.

of purchase. On becoming 100% homeowners after five, ten, 15 or 20

:07:54.:07:58.

years, tenants are able to access a wide range of mortgage products,

:07:59.:08:02.

utilising the creditworthiness that they would have developed during

:08:03.:08:08.

their time as tenants. The security of tenure also enables families to

:08:09.:08:10.

develop roots in their local community. The model to which I

:08:11.:08:16.

refer is wholly funded by institutional investors. Substantial

:08:17.:08:23.

funds have been forthcoming but a further ?40 billion will be

:08:24.:08:28.

available under the system for new affordable homes, at no cost to the

:08:29.:08:34.

Exchequer. It can provide homes at ?200,000 each. That could provide

:08:35.:08:41.

200,000 such homes. A significant way of addressing the problem we

:08:42.:08:45.

have with housing in the country. But this is all subject to one

:08:46.:08:51.

caveat, which is the purpose of this bill to address. Currently,

:08:52.:08:55.

affordable rent to buy doesn't come clearly within the definition of

:08:56.:09:00.

affordable housing. The bill requires it should so do. There

:09:01.:09:05.

needs to be an explicit reference to affordable rent or buy in the

:09:06.:09:09.

National planning policy framework definition of affordable housing.

:09:10.:09:12.

Such clarity would enable many more local authorities to take forward

:09:13.:09:16.

these innovative schemes. There should be no problem with clarifying

:09:17.:09:22.

the definition for in traditional affordable rent to buy schemes, one

:09:23.:09:25.

in three purchases are moving directly from the social rented

:09:26.:09:27.

sector and almost all others are from the housing waiting list. The

:09:28.:09:36.

briefing published in late August states there is no all-encompassing

:09:37.:09:39.

definition of affordable housing in England. Indeed, there is a good

:09:40.:09:43.

deal of ambiguity in the way the term affordable is used in relation

:09:44.:09:48.

to housing. Mr Speaker, it is to fill this vacuum which is why I

:09:49.:09:54.

brought forward the bill to provide a definition of affordable rent to

:09:55.:09:58.

buy and subject to consultation this will be the definition. Affordable

:09:59.:10:02.

rent to buy housing is housing made available at a rent level that is at

:10:03.:10:08.

least 20% below market rent, including service charges where

:10:09.:10:10.

applicable, and later made available to the tenant living at the property

:10:11.:10:16.

to buy at a cost which may be less than market value. Provision must be

:10:17.:10:21.

made for receipts and a proportion, thereof, to be recycled for

:10:22.:10:25.

affordable housing provision if the subsidy is withdrawn. Eligibility is

:10:26.:10:30.

determined with regard to local incomes and house prices. I have the

:10:31.:10:39.

housing minister on the Treasury bench will embrace this or a similar

:10:40.:10:46.

definition. -- I hope. Despite Parliamentary questions and letters

:10:47.:10:50.

from a number of colleagues, many of whom are co-sponsors of the bill, we

:10:51.:10:57.

are still waiting for a result. It may be that we are waiting for an

:10:58.:11:01.

announcement made not by my honourable friend that the

:11:02.:11:04.

Chancellor of the Exchequer on the 22nd of November but whether it be

:11:05.:11:09.

now or on the 22nd of November, something must be done about this

:11:10.:11:16.

because we need to open up the ?40 billion of private institutional

:11:17.:11:19.

investment in our housing which we desperately need. If one looks, Mr

:11:20.:11:30.

Speaker, as some of us may do at the and website of affordable

:11:31.:11:37.

homeownership schemes, it is depressing. There is certainly no

:11:38.:11:43.

reference to anything as imaginative as the schemes to which I have been

:11:44.:11:48.

referring. To anyone interested in looking at it, I've avoided the need

:11:49.:11:52.

to do so because it has an overview saying how you can have help with a

:11:53.:12:07.

rent to buy I said, through home owned -- help to buy loans, equity

:12:08.:12:12.

and so on. But it does not address the real problem that there are many

:12:13.:12:16.

people in this country who want to embark on the road to homeownership

:12:17.:12:20.

but cannot even afford to save for a deposit because they are paying full

:12:21.:12:26.

market rent rather than an affordable rent. So, Mr Speaker, I

:12:27.:12:32.

hope the government will take seriously the issues raised in this

:12:33.:12:40.

bill. Finally, the significant fiscal changes affecting housing in

:12:41.:12:44.

the last 30 years is the policy of the Treasury to treat stamp duty as

:12:45.:12:50.

a cash cow. Stamp duty is a significant burden for those moving

:12:51.:12:54.

into homeownership. It's a transaction tax and has had the

:12:55.:12:57.

consequences of reducing the number of transactions. My bill would

:12:58.:13:02.

enable the government to give special relief from the burden of

:13:03.:13:06.

Stamp duty in line with a vow of government policy to promote

:13:07.:13:09.

homeownership among first-time buyers. I also hope we can hear more

:13:10.:13:17.

about that in the budget. The bill, Mr Speaker, should enjoy the support

:13:18.:13:20.

of everybody in this house because it works in the vein of public

:13:21.:13:25.

opinion and would enable more people to reach their aspiration are

:13:26.:13:30.

becoming homeowners in the United Kingdom. I beg to move. Gray the

:13:31.:13:36.

question is the honourable member have lead to bring in the bill? As

:13:37.:13:44.

many are of the opinion say iron? Of the country, no. -- say aye? The

:13:45.:13:55.

ayes habit. You will bring in the bill? Craig Tracy, Phillip Potter

:13:56.:14:02.

bone, Steve double, Robert Halfon, Philip Davies, Sir Edward Leigh, Sir

:14:03.:14:06.

Desmond Swain, and myself. Affordable homeownership bill.

:14:07.:14:49.

Second reading, what day? Friday the 3rd of November, sir. Friday the 3rd

:14:50.:14:53.

of November, thank you. Order. We now come to the emergency debate,

:14:54.:15:02.

just before I called the Shadow Secretary of State for Work and

:15:03.:15:04.

Pensions I should advise the house that the debate can last for a

:15:05.:15:10.

maximum of three hours. There is a very significant number of

:15:11.:15:17.

colleagues in excess of 25 colleagues wishing to speak in the

:15:18.:15:21.

debate. Of course there is no time limit on front speeches, but I would

:15:22.:15:27.

be grateful if the front benches would tailor their contributions to

:15:28.:15:30.

take account of the interest of their backbench colleagues. Debbie

:15:31.:15:36.

Abrahams? Thank you, Mr Speaker. If I could thank you once again for

:15:37.:15:41.

granting the emergency debate. It is so important to the people we

:15:42.:15:46.

represent. It's very important we have the opportunity to return to

:15:47.:15:50.

the issue of University Agricola verse of credit roll out, following

:15:51.:15:56.

in from the debate last week. The motion calling for Paws to the

:15:57.:15:59.

programme was unanimously approved by 299 votes to zero. Since then,

:16:00.:16:05.

we've heard nothing from the government asked they will want to

:16:06.:16:10.

do to fix Universal Credit in response to concerns brought last

:16:11.:16:15.

week. I welcome the minister to his place but I would like to ask why

:16:16.:16:25.

the Secretary of State is. -- is not here to answer. I understand

:16:26.:16:29.

emergencies happen but I've not had a satisfactory response from his

:16:30.:16:33.

office and apparently Downing Street are none the wiser either. The press

:16:34.:16:41.

report the government is considering a reduction to the six-week payment

:16:42.:16:48.

when making a claim. If this is correct, when will this happen and

:16:49.:16:51.

will he explain why the government deems it accessible to cook up

:16:52.:16:55.

acceptable to brief the media but not make a statement to the house?

:16:56.:17:00.

Does he recognise constitutional implications of his government's

:17:01.:17:05.

actions to date? I'm very grateful but did she notice at the weekend

:17:06.:17:11.

virtually every conservative, or representative of the government

:17:12.:17:13.

conservative who spoke to the government on the matter that

:17:14.:17:19.

problems were not the policy but implementation but the six-week

:17:20.:17:23.

delay is a policy decision and it was there from the beginning and is

:17:24.:17:29.

causing the poverty and problems. My honourable friend is absolutely

:17:30.:17:32.

right and I think to be fair some of the Conservatives members opposite,

:17:33.:17:39.

and indeed a Conservative assembly member has recognised real issues

:17:40.:17:44.

with the structural design of Universal Credit and has even said

:17:45.:17:50.

it is indefensible. As it stands, there's overwhelming evidence of the

:17:51.:17:54.

harmful impacts of Universal Credit like rising credit, rent arrears and

:17:55.:18:00.

evictions. The government must take action or face serious

:18:01.:18:02.

constitutional questions. The government has had three sitting

:18:03.:18:06.

days to respond to legislature, keeping the house and the country

:18:07.:18:10.

along with 7 million people expected to be the programme waiting. Will my

:18:11.:18:17.

honourable friend give way? The government figures have indicated

:18:18.:18:21.

that 90,000 families will be transitioned onto Universal Credit

:18:22.:18:27.

service over the next three months, or 90 days. On average, for every

:18:28.:18:32.

day that they delay making a decision on this, would my

:18:33.:18:35.

honourable friend agree that there are about 1000 further families

:18:36.:18:38.

every day who has two weight those six weeks to get further into debt?

:18:39.:18:45.

My honourable friend is absolutely right. That is why it is so urgent.

:18:46.:18:51.

This is why the debate is so urgent. We cannot wait. Although it is a

:18:52.:18:57.

small proportion of the full number who will have Universal Credit

:18:58.:19:01.

rolled out to them, it amounts to a 63% increase in the number of people

:19:02.:19:05.

he will be on full service over the next six months. -- who will be

:19:06.:19:14.

able. Does she accept that 50% of those people who have received

:19:15.:19:18.

Universal Credit have received it early enough and applied for an

:19:19.:19:24.

advanced payment? Just to pick up on my honourable friend is, it is a

:19:25.:19:31.

loan. That is one of the important points that I would like to make.

:19:32.:19:38.

I'm very grateful to the honourable lady, I think she nailed it in a

:19:39.:19:43.

remark she made moments ago. There is to be just three sitting days

:19:44.:19:48.

since the opposition Day debate. Well we to prove suppose that the

:19:49.:19:55.

government response to the debate, is it fair to expect Her Majesty's

:19:56.:20:00.

government to respond to that debate within three sitting days? I will

:20:01.:20:11.

come onto that in a moment because the precedent was set by the current

:20:12.:20:16.

government opposite. Can I make these points? I will come onto that.

:20:17.:20:22.

The government has had three sitting days to respond to the legislature.

:20:23.:20:27.

It may be useful to quote the now first Secretary of State, the member

:20:28.:20:31.

for Ashford who, in the last defeat of the government this type, raced

:20:32.:20:36.

the point of order and said "In the wake of the devastating vote for the

:20:37.:20:39.

government, have you had any indication that the ministers intend

:20:40.:20:43.

to come to the house and make a statement about how they propose to

:20:44.:20:48.

change their policy as the house has now spoken?" That was in 2009 and

:20:49.:20:53.

within 3.5 hours a statement from the then government was made. The

:20:54.:20:58.

member for Ashford changed his tune a little last Thursday when he said

:20:59.:21:02.

all governments had to abide by the rules of Parliament. We are a

:21:03.:21:05.

Parliamentary democracy but as the speaker said last night, opposition

:21:06.:21:09.

day motions like that are non-binding and so do not engage

:21:10.:21:13.

government activity particularly. You

:21:14.:21:21.

This has raised a fundamental question to report said the

:21:22.:21:26.

Government no longer content to fire conservative members of Parliament

:21:27.:21:29.

to vote against opposition Day motions. I will. She referred

:21:30.:21:35.

earlier to the fact that the interim payment was in her words a loan. If

:21:36.:21:40.

it wasn't a loan, it would increase the overall quantum benefits being

:21:41.:21:46.

paid. Is that what she is proposing, to increase the overall quantum of

:21:47.:21:51.

benefits being paid? I will come onto exactly what I am proposing

:21:52.:21:55.

very shortly. If the Government's position is that opposition date

:21:56.:21:59.

bait motions should have no binding effect on the actions of Government,

:22:00.:22:04.

this fundamentally alters the relationship and balance of power

:22:05.:22:06.

between the executive and Parliament, namely the departure

:22:07.:22:12.

vote on legislation and matters of confidence, they can ignore the

:22:13.:22:15.

decisions and will of Parliament. This is very dangerous ground

:22:16.:22:20.

indeed, Mr Speaker. It needs to be seen in the context of the blatant

:22:21.:22:25.

power grab by the executive, as we witnessed at last month's second

:22:26.:22:33.

reading of the EU Withdrawal Bill. It would suggest there is a change

:22:34.:22:37.

in precedent here if the honourable lady is accusing the Government

:22:38.:22:40.

office. These have never been binding on the Government. That is a

:22:41.:22:45.

president, position entrenched by the fixed term Parliament act.

:22:46.:22:50.

Badger, I am grateful to the honourable member for his comment,

:22:51.:22:54.

but the point is that we need to have an urgent response to this

:22:55.:23:02.

really, really important issue. Mr Speaker, what we are calling for is

:23:03.:23:06.

a clear set of proposals from this Government as to how they might

:23:07.:23:11.

reflect the will of the house and pours Universal Credit roll-out,

:23:12.:23:13.

while the issues I raised and many more that I have no time to our

:23:14.:23:21.

fixed. I thank my honourable friend way for securing this debate. Was

:23:22.:23:24.

she surprised as I was about the lack of a denial of the seriousness

:23:25.:23:27.

of the issues that are coming through from the Government benches

:23:28.:23:30.

right now? Those common to give no succour to my constituents, one of

:23:31.:23:33.

them a mother of three currently sipping on her cousin was accurate,

:23:34.:23:35.

effective from home because of nonpayment of rent due to Universal

:23:36.:23:41.

Credit delay. This is not about the Government. This is about real

:23:42.:23:50.

people, our constituents. My honourable friend raises such an

:23:51.:23:56.

important case. It is absolutely shocking in 2017 the fifth richest

:23:57.:23:59.

economy in the world that we are having cases brought to our

:24:00.:24:03.

surgeries day in and day out. The thing is, it is going to get worse

:24:04.:24:07.

and this is unacceptable, absolutely unacceptable. Thank you for giving

:24:08.:24:16.

way. At the moment, it feels to me to pause Universal Credit determined

:24:17.:24:19.

by statutory instrument as you will note has passed, there is another

:24:20.:24:21.

opportunity in January when there will be another month of an in-built

:24:22.:24:26.

bars in the system. If we could find some compromise with the Government

:24:27.:24:28.

and make some significant changes to the policy such as reducing the

:24:29.:24:34.

weight to four weeks. Would that change your point of view? It needs

:24:35.:24:38.

to happen ardently, as the honourable member knows. This is

:24:39.:24:42.

already happening. Already 55 areas this month are having full service

:24:43.:24:49.

rolled out to them. The colder months are upon us. Christmas will

:24:50.:24:53.

be around the corner any moment now. We need urgent response now. I thank

:24:54.:25:00.

my honourable friend forgiving way. I have had a number of cases but one

:25:01.:25:04.

in particular over the last Christmas period waited for two

:25:05.:25:09.

months without any money to get any redress. When we come to the

:25:10.:25:12.

constitutional question on this, democracy can only work if everyone

:25:13.:25:18.

gets involved and it is no good the Government bypassing Parliament to

:25:19.:25:21.

do that. I totally agree with what my honourable friend is saying. We

:25:22.:25:26.

must have a response of Government, a Government that is going to listen

:25:27.:25:30.

to the will of the house and the people that we represent. It is not

:25:31.:25:34.

good enough just to say that it is not a binding motion. We need to

:25:35.:25:39.

have action. I thank my honourable friend forgiving way. Does she agree

:25:40.:25:47.

with me that the pause is now urgent? The roll-out will begin

:25:48.:25:51.

halfway through November in my area. Six weeks later, it is Christmas.

:25:52.:25:57.

The DWP will not be open on Christmas Day, which means many of

:25:58.:26:01.

my constituents will have to wait until the New Year for any

:26:02.:26:05.

assistance. Which is why our local food bank is looking to collect 15

:26:06.:26:10.

tonnes of extra food to deal with the demand. Does she agree with me

:26:11.:26:16.

that it is time this Parliament listened and the Government listened

:26:17.:26:19.

to what Parliament is saying and acted to alleviate this obviously

:26:20.:26:25.

unavoidable hardship? -- obviously unavoidable. Again, my honourable

:26:26.:26:32.

friend make such an important point and I will pick up on the point you

:26:33.:26:35.

made about the food banks. The good banks are running out of food as

:26:36.:26:38.

this scheme is being rolled out. What is going to happen to these

:26:39.:26:43.

families that desperately need these financial supports? I thank my

:26:44.:26:51.

honourable friend forgiving way. My constituent has severe mental health

:26:52.:26:54.

problems. He has been signed off as sick until December. We go out on to

:26:55.:26:58.

Universal Credit in November and he has been advised that if he doesn't

:26:59.:27:02.

prove that he is looking for work, you will be sanctioned and his

:27:03.:27:05.

benefits will be stopped. Does she agree that it is dangerous where

:27:06.:27:10.

they are essentially overriding the views of registered doctors? Again,

:27:11.:27:16.

my honourable friend make such an important point about the impact of

:27:17.:27:24.

an work conditionality. We know that there are about a million people on

:27:25.:27:27.

zero-hour contracts who may not know from one week to the next whether

:27:28.:27:32.

they are able to work 35 hours a week or not. We know how much harm

:27:33.:27:38.

it is going to do. This is people doing the right thing, potentially

:27:39.:27:41.

being sanctioned if they are deemed that they are not working long

:27:42.:27:47.

enough hours. My horrible event is being very generous with her time. I

:27:48.:27:51.

raised the issue of private sector landlords being reluctant to rent

:27:52.:27:56.

properties to people on the credit. But does she also know that social

:27:57.:27:59.

landlords will more frequently issue a notice indicating that they will

:28:00.:28:03.

seek possession of a property if people are in arrears for only a

:28:04.:28:07.

week, and is it also not scandalous that as people approach the

:28:08.:28:09.

Christmas period that such a letter and read will be hanging over them?

:28:10.:28:16.

Absolutely. What we are hearing about, what is happening now, surely

:28:17.:28:22.

this isn't right. This must stop, this. I'm going to make some

:28:23.:28:25.

progress of that is all right and then I will take further

:28:26.:28:30.

interventions. So we must, for those who may not have been keeping up

:28:31.:28:33.

with the hundreds of stories and we have already heard them now from

:28:34.:28:36.

colleagues from both sides, we must make sure that the Government

:28:37.:28:40.

hardship programme is amended to take account of the real hardship

:28:41.:28:46.

that is happening and this is not just from claimants. It is from

:28:47.:28:49.

charities that are dealing with claimants. It is from many, many

:28:50.:28:54.

other organisations as well. And there are three key issues with a

:28:55.:29:00.

Universal Credit. First of all, around programme design flaws. They

:29:01.:29:04.

have been there since the outset, as I mentioned last week. The cuts that

:29:05.:29:11.

were introduced in 2015 and various implementation failures. So first

:29:12.:29:14.

round the programme launch, as we have heard, the six-week wait being

:29:15.:29:18.

applied to new claimants before any payment is received is particularly

:29:19.:29:24.

Draconian, and having real impact. Four weeks of this is to allow

:29:25.:29:28.

Universal Credit to be backdated, but an additional week week was

:29:29.:29:34.

added as policy and a week awaiting payment to arrive. And this is

:29:35.:29:37.

believed to be one of the primary drivers of the rising debt arrears

:29:38.:29:45.

that we are now seeing. I am very grateful. She refers to a six weeks

:29:46.:29:49.

delay before any payment is received but she is aware that payments are

:29:50.:29:53.

made available at the initial stage suit is not quite the case that it

:29:54.:29:59.

is six weeks before any payment is received. Would you accept that? No,

:30:00.:30:08.

I don't. So half of those in rent arrears entered into rent arrears

:30:09.:30:11.

after making the claim and I think that is so important to stress. One

:30:12.:30:14.

in four we know are waiting more than six weeks. One in ten are

:30:15.:30:18.

waiting more than ten weeks. The Government may claim... Badger, I

:30:19.:30:27.

appreciate my honourable friend giving way. Would she agree with me

:30:28.:30:31.

that with one and a half million people on housing benefit in the

:30:32.:30:35.

private rental sector and private landlords not having the

:30:36.:30:38.

collectability or even the patients that housing associations and

:30:39.:30:42.

councils will have that if 50% of those million and a half people who

:30:43.:30:46.

will be on Universal Credit, should they lose their homes it will be an

:30:47.:30:53.

absolute catastrophe? And we know the real issues around the housing

:30:54.:30:57.

crisis at the moment, so I think the honourable member makes a very fair

:30:58.:31:01.

point indeed. The Government claim that payment one month in arrears is

:31:02.:31:14.

to mimic the world of work. But we know that data published shows that

:31:15.:31:19.

a quarter of the lowest rate, those most likely to be on Universal

:31:20.:31:23.

Credit, are paid every week or fortnightly. As my honourable friend

:31:24.:31:26.

the member for wood or West said, given that nearly 400,000 more

:31:27.:31:32.

people are due to go on Universal Credit over the winter, at this

:31:33.:31:35.

rate, 80,000 people will be waiting more than six weeks and 40,000

:31:36.:31:39.

people more than ten weeks for their first payment. This is my last

:31:40.:31:46.

intervention. I am very grateful to my honourable friend forgiving way.

:31:47.:31:48.

She's making a very important point these policies are not accidental.

:31:49.:31:54.

They are baked into the Universal Credit policy and that is why it is

:31:55.:31:57.

not unreasonable to Aceh governor to respond within three sitting days,

:31:58.:32:00.

to the opposition Day debate last week. But will my honourable friend

:32:01.:32:06.

agree with me with my concern is that the Universal Credit payment is

:32:07.:32:11.

only make you one member of a household and the consequences of

:32:12.:32:23.

that for domestic violence victims? Again, my honourable friend make

:32:24.:32:26.

such an important point. I am going to come onto all the different

:32:27.:32:30.

issues that there are. I raise the issue of the so-called advanced

:32:31.:32:33.

payment and as I have is mentioned in response to the intervention,

:32:34.:32:36.

this is in fact a loan. It has to be paid back in six months. Other

:32:37.:32:41.

design issues I mentioned last week included... I am sorry. I am not

:32:42.:32:45.

taking any more interventions now. Other design issues I mentioned last

:32:46.:32:49.

week included the payment being made to one member of the household,

:32:50.:32:54.

predominantly men. And the second earner is predominantly women,

:32:55.:32:59.

facing much reduced working hours. The severe disability premium

:33:00.:33:02.

payments are not incorporated into Universal Credit. Rent is paid to

:33:03.:33:05.

the claimant rather than the landlord. Self-employed people are

:33:06.:33:10.

subject to the punitive minimum income floor, which fails to reflect

:33:11.:33:14.

the reality of the peaks and troughs in their working hours. And that in

:33:15.:33:18.

work conditionality is coming down the track, meaning a million working

:33:19.:33:24.

people visiting job centres and facing financial sanctions if they

:33:25.:33:29.

fail to work the hours their job coach teams they must. On top of

:33:30.:33:32.

this, Mr Speaker, there is the real-time information was and for

:33:33.:33:37.

which there is no time limit to disputes leading to more delays in

:33:38.:33:42.

payments and of course the child element of Universal Credit, which

:33:43.:33:45.

has been reduced from 20 to 19 years. Turning now to the cuts to

:33:46.:33:52.

the programme since it was introduced, Universal Credit was

:33:53.:33:55.

meant to signify the system, but was also meant to make work pay.

:33:56.:33:59.

Principles we have always supported and still do. Unfortunately, the

:34:00.:34:05.

2015 summer but it sort the rate slashed and the rate at which it was

:34:06.:34:08.

withdrawn has dramatically increased. As the Institute for

:34:09.:34:11.

Fiscal Studies stayed in response to this budget, this meant that the

:34:12.:34:15.

promise that work would always pay was lost. The cuts would the work

:34:16.:34:22.

allowances from ?222 a month to ?192 per month for a couple with two

:34:23.:34:25.

children claiming housing costs. A cut that will result in an estimated

:34:26.:34:33.

340,000 additional people in poverty by 2020. It also left some families

:34:34.:34:40.

as much as ?2600 a year worse off. Those with three children will be

:34:41.:34:44.

facing even more difficulty as the Government has decided that the

:34:45.:34:47.

state should play no role in supporting the life chances of the

:34:48.:34:53.

third child. Mr Speaker, a whole generation of children will now be

:34:54.:34:55.

born without the support offered to their siblings, a break with the

:34:56.:35:00.

historical principle that the state would not punish children for the

:35:01.:35:03.

circumstances of their parents. And single parents have been

:35:04.:35:08.

particularly badly hit. In real terms, a single parent working with

:35:09.:35:15.

two children, a teacher working full-time, will be ?3700 a year

:35:16.:35:17.

worse off. do this is before we reach the

:35:18.:35:26.

government freeze on Social Security which is predicted to push half a

:35:27.:35:29.

million more people over the poverty line and their analysis shows in

:35:30.:35:34.

2020 the freeze will mean a family of four receiving Universal Credit

:35:35.:35:39.

will be ever a worse off, on top of the other cuts I outlined. -- over

:35:40.:35:48.

worse off. Considering the Universal Credit beyond 2020, given that this

:35:49.:35:53.

was introduced with an inflation level at 0.3% and it is now 3%. As I

:35:54.:36:02.

revealed last week, the action group's forthcoming report as to

:36:03.:36:05.

make these cuts will see 1 million more children pushed into poverty,

:36:06.:36:10.

300,000 of them under the age of five. What does it say about this

:36:11.:36:13.

government? That their policies knowingly pushed children into

:36:14.:36:18.

poverty? The Secretary of State, the minister and many others on the side

:36:19.:36:22.

of the house try and suggest data that apparently shows a 3% increase

:36:23.:36:26.

in employment outcomes under Universal Credit when compared with

:36:27.:36:29.

the previous system was evidence that Universal Credit works in

:36:30.:36:33.

getting people into work. However, what they fail to add was that this

:36:34.:36:39.

data was from 2015, before cuts were implemented. Will the Minister

:36:40.:36:43.

commit now to updating this figure or will he retract the numerous

:36:44.:36:47.

times he used these particular statistics? It's also worth noting

:36:48.:36:55.

that the most recent figures show and underspend on tax credits by as

:36:56.:37:03.

much as 2.4% on what was projected by the office of budgetary

:37:04.:37:05.

responsibility. Can the government provide the exact figure on the

:37:06.:37:11.

savings it created? Couldn't some of this underspend be put toward

:37:12.:37:15.

sorting the problems we encounter under the new programme? I will

:37:16.:37:20.

return to this point. I'm so sorry, I won't now. Turning to the

:37:21.:37:26.

implementation failings, leaving aside the many changes to the

:37:27.:37:30.

schedule in the programme of the last few years, the most recent

:37:31.:37:34.

roll-out has been beset with issues. I'm glad the government listened to

:37:35.:37:38.

Labour and will be replacing the high cost phone line to a freephone

:37:39.:37:43.

phone line. Can the Minister provide me with a timetable as to when it

:37:44.:37:46.

will happen and also assure me that the freephone line will not be

:37:47.:37:53.

funded by the taxpayer but by the contractor psycho. Other

:37:54.:37:58.

implementation issues remain including people being denied

:37:59.:38:02.

prescriptions and dental treatments -- by the contractors. And not

:38:03.:38:08.

knowing about alternative arrangements or payments. I have

:38:09.:38:13.

been inundated with e-mails and calls from people telling me their

:38:14.:38:17.

Universal Credit horror stories, the self-employed woman worried she is

:38:18.:38:20.

going to lose her business and home when she goes to Universal Credit.

:38:21.:38:25.

I've had so many from people who are self-employed, you would not believe

:38:26.:38:28.

it. They are really concerned about what it will mean to them. A private

:38:29.:38:33.

landlord, who was worried that three of his tenants owe him thousands of

:38:34.:38:39.

pounds in arrears and Universal Credit, although they had never been

:38:40.:38:42.

in arrears before. Southwark Council estimate on average there are

:38:43.:38:52.

arrears of ?1700 per Universal Credit tenant. Premiums disappear as

:38:53.:38:58.

well as other disability support. Even current and former DWP advisers

:38:59.:39:04.

are expressing deep concerns about the programme and the fate of

:39:05.:39:10.

claimants. I come back to my askeds. Enter the six-week wait, bring it

:39:11.:39:16.

forward by at least one week. If it is two, as widely reported, it would

:39:17.:39:20.

make a huge difference. In short alternative payment arrangements are

:39:21.:39:25.

offered to all claimants at the time of their claim, to suggest it

:39:26.:39:29.

already happens is more than a little disingenuous. The DWP

:39:30.:39:35.

guidance is vague, to say the least. The alternative payment arrangement

:39:36.:39:40.

options include fortnightly payments, split payments and

:39:41.:39:48.

payments directly to the landlord. Thirdly, reconsider closing one in

:39:49.:39:52.

ten job centres at the same time as rolling out the programme, it is

:39:53.:39:56.

nonsensical that this is happening at the same time. Finally, given the

:39:57.:40:01.

latest assessment from the Obiang, which shows a projected 5%

:40:02.:40:07.

underspend which is equivalent to ?660 million, will the government

:40:08.:40:09.

committed to investing it back into the programme, for example, to

:40:10.:40:16.

eliminate the two child limit? Can I also remind him my earlier question

:40:17.:40:22.

on lifting Social Security freeze from 2020? This is all reason for

:40:23.:40:26.

the government to respect the will of the house. This country's elected

:40:27.:40:31.

representatives and pours Universal Credit full-service roll-out. I

:40:32.:40:36.

stand ready to work with them in the national interests to address these

:40:37.:40:41.

issues and avert the disaster that is Universal Credit. The decision of

:40:42.:40:53.

the house on pausing the Universal Credit full-service roll-out, I call

:40:54.:41:00.

the minister Damian Hines... Thank you. We had a very good debate last

:41:01.:41:06.

week, with around 80 members contributing. As I said then, there

:41:07.:41:11.

were passionate, thoughtful and insightful speeches from across the

:41:12.:41:15.

house. I'm also aware that many honourable members wish to take part

:41:16.:41:18.

in the debate today and for that reason I will keep my remarks brief.

:41:19.:41:22.

The honourable lady pushed us to respond to last week's vote. It may

:41:23.:41:31.

help, before coming to substantive measures, I put the boat into

:41:32.:41:38.

context. -- I put the vote into context. We take part fully in all

:41:39.:41:42.

proceedings of the house including opposition debates. Last Wednesday,

:41:43.:41:48.

the secretary... I just said not yet. Large numbers of Conservative

:41:49.:41:55.

MPs made valuable contributions. The decision on whether or not to vote

:41:56.:41:59.

is a matter for members and their parties... And Mr Speaker, as you

:42:00.:42:06.

noted last week, it is a legitimate one to take. Universal Credit was

:42:07.:42:13.

fully legislated for in 2012 and in subsequent SIs and it was debated by

:42:14.:42:17.

Parliament. The honourable lady. I just want to ask the minister if he

:42:18.:42:21.

thought we had such a good debate last week why did his party abstain

:42:22.:42:29.

from voting? Mr Speaker, I will come to many of the things that came out

:42:30.:42:33.

of the debate. As I said, the legitimate decision to vote, or

:42:34.:42:37.

otherwise, in such a debate, there is much that you take from a debate

:42:38.:42:41.

like that and I thought it was a very high-quality session of the

:42:42.:42:50.

house. Mr Speaker, I will not... The right honourable gentleman. I have

:42:51.:42:56.

asked the Secretary of State twice, and now the minister twice. On

:42:57.:43:00.

advice for me to take home to Birkenhead. On the Secretary of

:43:01.:43:05.

State's advice, he says the roll-out of Universal Credit in Birkenhead in

:43:06.:43:09.

November will all go hunky-dory. No need to worry. People are not going

:43:10.:43:15.

to be reduced to hunger and perhaps destitution. On the other hand, we

:43:16.:43:21.

have a food bank in Birkenhead buses on the experience of other areas

:43:22.:43:25.

where the benefits have been rolled out, they will need to raise another

:43:26.:43:29.

15 tonnes of food in the coming year. Should I go home and tell

:43:30.:43:34.

people not to pay any attention to the food bank, they are

:43:35.:43:37.

scaremongering? Or put all of our trust in the Minister that this will

:43:38.:43:43.

work? Mr Speaker, it is right he has put that point forward a number of

:43:44.:43:48.

times. Last time he put it in the context specifically of Christmas, I

:43:49.:43:52.

am aware that organisations like the banks do have an increase in their

:43:53.:43:58.

activity at Christmas time. I think we have to be careful, in describing

:43:59.:44:08.

reasons for the usage of the banks to individual causes... I am

:44:09.:44:16.

responding to the gentleman next to me... I understand the strong

:44:17.:44:23.

passion in the debate but members should respectively wait for the

:44:24.:44:27.

Minister to deal with one intervention before immediately

:44:28.:44:31.

seeking to embark upon another. If I may gently say so I think the

:44:32.:44:35.

Minister himself is a most courteous fellow and should be treated with

:44:36.:44:41.

courtesy. Minister? In response to the right honourable gentleman, the

:44:42.:44:47.

last time we said we do not expected to happen, we want the system to

:44:48.:44:52.

work as well as it can. We approved the advice, on advances to ensure

:44:53.:44:56.

that people get the assistance that they need... If you forgive me,

:44:57.:45:03.

unconscious of the time and the large number of people who wish to

:45:04.:45:13.

take part. This is not the food bank thinking up ideas or targets. This

:45:14.:45:17.

is our food bank talking to other food banks in other areas that have

:45:18.:45:22.

already had the roll-out. On that basis they suggest in the coming

:45:23.:45:28.

year, not just Christmas, they need to raise an additional 15 tonnes of

:45:29.:45:33.

food. Are they scaremongering? Should we put them aside? Should we

:45:34.:45:37.

believe them? The government will not be able to deliver universal

:45:38.:45:42.

benefit without reducing people to hunger? Does that make you proud? I

:45:43.:45:47.

will not say a word against the right honourable gentleman's

:45:48.:45:50.

feedback or suggest they are doing anything else negative or anything

:45:51.:45:54.

like that but in response to the question, we do not expect these

:45:55.:45:57.

things to happen as we want the system to work as well as I possibly

:45:58.:46:04.

can, and it continues to improve in its performance and we continue to

:46:05.:46:10.

evolve and improve the system. If he will forgive me, we also continue an

:46:11.:46:18.

active dialogue with members across the house, and others outside and we

:46:19.:46:22.

listen to concerns. Where we hear about improvements and identify

:46:23.:46:27.

needs to be made, we make them. As the Secretary of State and I said in

:46:28.:46:33.

closing the debate last week, the government will roll out the benefit

:46:34.:46:39.

gradually and adjust as necessary as we go. The opposition are asking for

:46:40.:46:43.

a pause in the roll-out. We already have planned pauses in the roll-out.

:46:44.:46:49.

We just had one and another is scheduled for January. These breaks

:46:50.:46:53.

in the schedule had intentionally been built in. They illustrate my

:46:54.:46:57.

point of a slow and considered roll-out, rather than the

:46:58.:47:02.

alternative Big Bang approach, an approach which members opposite may

:47:03.:47:05.

recognise from 2003, with the disastrous implementation of working

:47:06.:47:12.

tax credits with billions misspent and many families left without money

:47:13.:47:17.

for six months, and many more facing huge repayment bills. The honourable

:47:18.:47:25.

gentleman. If the government is so confident in their position why have

:47:26.:47:30.

they refused to publish the risk register set out for the whole of

:47:31.:47:33.

Parliament? They are asking what has been planned for? These debates risk

:47:34.:47:40.

registers in a number of different policies, this all happened when the

:47:41.:47:43.

Labour Party were in government as well. I think people in general

:47:44.:47:48.

would agree that it is important for the management of government to be

:47:49.:47:52.

able to consider these things in the way that they are. Mr Speaker, the

:47:53.:48:02.

honourable gentleman...? The speaker is a courteous man, I haven't

:48:03.:48:07.

received a response yet, I was open to question him on the point that

:48:08.:48:12.

prior to coming to this point, this policy is flawed because it relies

:48:13.:48:17.

on hardship payments from day one. Hardship payments that should not be

:48:18.:48:21.

a policy decision. He could do the decent thing now and pause this, or

:48:22.:48:27.

even reduce that period. I ask him to respond directly to that point?

:48:28.:48:36.

Mr Speaker, this system replaces a deeply flawed one, and striving to

:48:37.:48:40.

face up head on to endemic problems that we have had for decades. They

:48:41.:48:48.

were left to difficult to deal with. A system where complexity and

:48:49.:48:53.

bureaucracy had so often served to stifle the independence, limit

:48:54.:48:56.

choice and constrain outlook of claimants. And unlike the tax credit

:48:57.:49:03.

roll-out in 2003, the Minister of the government built in a slow

:49:04.:49:09.

roll-out and then proved adaptable in terms of the portal, advances and

:49:10.:49:13.

the ever-increasing speed with which these claims are being made? By

:49:14.:49:18.

honourable friend is quite right, we will not remake those mistakes of

:49:19.:49:24.

the past and that is why it is such a careful and gradual process.

:49:25.:49:29.

Universal Credit, my honourable friend. Would he agree, therefore,

:49:30.:49:37.

that by doing the roll-out in a steady period of time over nine

:49:38.:49:42.

years, it enables us to continue to learn and adapt as we go on and

:49:43.:49:45.

develop the best system which is clearly what we are doing? Mr

:49:46.:49:51.

Speaker, I agree entirely. It is a process so important to going

:49:52.:49:56.

through and optimising the system is Universal Credit helps you into

:49:57.:50:03.

work, and get on in work. Eventually, we estimate around 7

:50:04.:50:06.

million people will be benefiting from the advantages that it brings

:50:07.:50:11.

with a quarter of a million more people in paid work as a result. It

:50:12.:50:19.

is already working. Three separate studies show with Universal Credit

:50:20.:50:22.

people getting to work faster than with JS say and when they are there,

:50:23.:50:31.

they do not face the cliff edges that have held people back. Thank

:50:32.:50:39.

you, Mr Speaker. The debate in January, January the 16th, the

:50:40.:50:42.

government listen to the debate and some requests. There have been

:50:43.:50:46.

changes which have improved but it is the cuts and savage

:50:47.:50:50.

implementation of the sanctions that are the hardest and giving a loan to

:50:51.:50:57.

somebody already in debt does not help at all, we should not be doing

:50:58.:50:58.

that. Well, we do think that having a

:50:59.:51:06.

system with conditionality is important. The level of sanctions is

:51:07.:51:11.

down quite significantly your idea and the vast majority of people are

:51:12.:51:15.

not receiving sanctions. As you yourself said... I am very grateful

:51:16.:51:23.

to the Minister. Wallaby flexibilities Labour asked for was

:51:24.:51:28.

the opportunity to pay rent direct to the landlord so that the tenancy

:51:29.:51:33.

is protected. Is that something the ministers considering? Not only

:51:34.:51:38.

considering, but in response to my Right Honourable friend, over a

:51:39.:51:40.

third of tenants in the social rented section have had arrangements

:51:41.:51:48.

for vulnerable claimants, for those for whom that particular arrangement

:51:49.:51:55.

is important. As you said last week, Mr Speaker, what we do in this house

:51:56.:52:02.

is important. Members insights are important as well. Indeed, members

:52:03.:52:06.

of Parliament are uniquely placed to funnel and convey feedback, critique

:52:07.:52:13.

and proposals for improvements. I thank my honourable friend forgiving

:52:14.:52:16.

way and I would pay tribute to him since debris of this year he has

:52:17.:52:20.

engaged with my constituents to improve Universal Credit, but taking

:52:21.:52:24.

into account this debate that we have had in the last few days, would

:52:25.:52:28.

you not agree with me that to make Universal Credit truly flexible and

:52:29.:52:34.

personalised, but also fair, it is now necessary to ensure that first

:52:35.:52:39.

payments are made faster and private sector landlords are able to set up

:52:40.:52:46.

payments on the same basis as social landlords? Well, Mr Speaker, we are

:52:47.:52:51.

continuing to improve processes and that does include on that point he

:52:52.:52:54.

made around making sure that alternative payment arrangements in

:52:55.:52:59.

the private rented sector work as well as they can. That is an issue

:53:00.:53:03.

on which he and I have had an opportunity to talk before. And from

:53:04.:53:07.

the debate last week... Yes, of course. In looking at what might be

:53:08.:53:15.

available to him, would you look at the situation in Northern Ireland,

:53:16.:53:18.

where by default payments are made directly to the landlord? Where

:53:19.:53:22.

payments are made only two weekly basis unless claimants request

:53:23.:53:28.

otherwise, and where splits payments again are made on the basis of

:53:29.:53:34.

demands from the individual claimants, if those changes were

:53:35.:53:37.

introduced in Northern Ireland and are working effectively, would he

:53:38.:53:44.

take some guidance from that? It is of devolution that that you will get

:53:45.:53:50.

different systems operating as there is a different approach in Northern

:53:51.:53:55.

Ireland. A different approach again in Scotland. There is a different

:53:56.:53:57.

approach again in Scotland. They're not exactly the same. Just for

:53:58.:54:01.

clarity, I should mention that all three of the things that he has

:54:02.:54:05.

identified, that is to say rent paid directly to landlords as we does

:54:06.:54:09.

disgust and also more frequent claimants and split payments which

:54:10.:54:14.

came up. All these things are possible in England as well when

:54:15.:54:18.

appropriate for individuals. I do want to press on now because I don't

:54:19.:54:21.

want to take up too much time from the debate. From last week's debate,

:54:22.:54:27.

as well as the general commentary received and heard, I have also

:54:28.:54:31.

taken away a number of points that were raised for action. There were

:54:32.:54:37.

some individual cases and also a policy in process matters. These

:54:38.:54:41.

included, as we were just saying, how we can prove arrangements for

:54:42.:54:46.

direct rent payments, our approach in cases of domestic abuse, the

:54:47.:54:52.

process for housing benefit. There were also informational issues that

:54:53.:54:57.

came up. The response to my honourable friend for Gloucester, I

:54:58.:54:59.

committed to publishing the roll-out schedule for the landlord portal and

:55:00.:55:03.

trusted Partner status. The question was put by the Honourable lady from

:55:04.:55:06.

Newport about staffing levels. In fact, we are increasing, not

:55:07.:55:12.

decreasing our staffing levels to come home at the roll-out of

:55:13.:55:15.

Universal Credit. The honourable lady for Oxford East asked about the

:55:16.:55:20.

process for third party representatives acting for clients

:55:21.:55:24.

and I do recognise that we can do more in providing clear information

:55:25.:55:29.

on matters such as these and I commit to doing so. As well as

:55:30.:55:32.

reporting to the house as a whole, we are also making sure that

:55:33.:55:34.

additional information is provided to members as it comes to their

:55:35.:55:40.

constituency and we are running a number of sessions in the house for

:55:41.:55:48.

both members and others. For the final intervention. I am grateful to

:55:49.:55:51.

the Minister forgiving way. Those of us who've had some experience of

:55:52.:55:55.

working within Government and rolling out policies nor that just

:55:56.:55:59.

because a policy change of policy is announced doesn't mean it is

:56:00.:56:03.

actually happening on the ground and I would urge him to accept the call

:56:04.:56:10.

for a pause to guarantee that the changes he says he is making are

:56:11.:56:15.

actually filtering through on the ground. That is a problem. It is not

:56:16.:56:19.

a new problem within Government, but if he pauses, some of these changes

:56:20.:56:23.

can be made so people's lives don't have to supper. I am grateful to the

:56:24.:56:29.

honourable lady for that intervention and of course we

:56:30.:56:31.

monitor those things constantly, and as I was saying earlier, this is

:56:32.:56:34.

also one of the reasons why we do have a number of three scheduled

:56:35.:56:44.

pauses in the sequence. It is a fundamental reform. It is a lot of

:56:45.:56:49.

change. It is a new benefit. It is a new IT system. It is a new

:56:50.:56:52.

operational system. We evolved new ways of working with partners and

:56:53.:56:58.

yes that does bring it with it some challenges. But implementation is at

:56:59.:57:01.

a very measured pace, spreading over nine years from 2013 two 2022. In

:57:02.:57:07.

the next four months, Universal Credit will move from covering 8% of

:57:08.:57:14.

the benefit recipient population to 10%. This careful, gradual approach

:57:15.:57:19.

means we can continually adjust and evolve the programme. You can see

:57:20.:57:25.

that enhancements like the landlord portal and trusted partners in the

:57:26.:57:31.

refreshed approach to advances and many, many other back of house and

:57:32.:57:35.

systems changes. You see this effect coming through in the huge

:57:36.:57:39.

improvements in the first time accuracy. I apologise to both of the

:57:40.:57:43.

Right Honourable lady standing up, but I want to bring my remarks to a

:57:44.:57:47.

conclusion because I know that many people on both sides of the house,

:57:48.:57:54.

probably including them, intend to contribute to the debate. Mr

:57:55.:57:59.

Speaker, with every phase and in every respect, the development of

:58:00.:58:02.

Universal Credit has been all about enhancing the way it helps you get

:58:03.:58:07.

into work and get on in work. Already, Universal Credit is

:58:08.:58:11.

transforming lives and we want more families to benefit from the

:58:12.:58:16.

satisfaction from the self esteem and from the financial security that

:58:17.:58:21.

comes from progressing to a job, a better job, and a career. Neal Gray.

:58:22.:58:28.

Then she very much, Mr Speaker. Thank you for the opportunity to

:58:29.:58:32.

debate Universal Credit again today and well done to the Shadow Work and

:58:33.:58:35.

Pensions Secretary for securing the debate today. In my two and a half

:58:36.:58:40.

years in this Parliament, I have become accustomed to some big events

:58:41.:58:45.

happening, historical events, such is the nature of politics we are

:58:46.:58:49.

living through now. Last Wednesday, we witness something very rare. Not

:58:50.:58:52.

only a Government losing an opposition Day motion, the first

:58:53.:58:56.

time that has happened for over 40 years, but a Government refusing to

:58:57.:58:59.

concede an engine order to try to win the vote and then the speaker

:59:00.:59:04.

giving as close to a rebuke as is possible for the church to give the

:59:05.:59:07.

Government benches and I pay tribute in that regard to you, Mr Speaker.

:59:08.:59:12.

So I do not believe this Government would have had any intention of

:59:13.:59:17.

respecting last week's debate, last week's vote, or indeed the

:59:18.:59:21.

conventions of this house, where it not for you challenging their

:59:22.:59:25.

behaviour in such a way. But all the house's statement at business

:59:26.:59:28.

questions on Thursday was apparently to be the sum total of the

:59:29.:59:31.

Government's response to the defeat and it no indication of when the

:59:32.:59:36.

Secretary of State would return to the house following the debate, nor

:59:37.:59:39.

did she say which areas of concern the Government was looking to act

:59:40.:59:43.

on. The vigour of the Government last week encapsulated perfectly its

:59:44.:59:46.

approach to difficult decisions. Those decisions may be difficult

:59:47.:59:50.

because of divisions within the Cabinet. They could be difficult

:59:51.:59:52.

because of divisions within the Conservative Party and also divisive

:59:53.:59:57.

amongst our constituents, and this is a Government paralysed by fear,

:59:58.:00:04.

indecision, and a complete lack of strategic direction. It is a

:00:05.:00:07.

Government desperate to deflect, to fair, and delay. And I say that

:00:08.:00:11.

because I think the Government has basically accepted that it needs to

:00:12.:00:15.

do something to key areas which are completely undermining Universal

:00:16.:00:19.

Credit, but rather than accept a partial solution which was offered

:00:20.:00:22.

to them on a plate by a group of Tory backbenchers ahead of the

:00:23.:00:26.

debate last week, Beit defected and deferred, caught up in indecision.

:00:27.:00:30.

They threw up red herrings on the telephone that is tax charges, but

:00:31.:00:34.

refused to do anything substantive on the key policy areas. Every move

:00:35.:00:39.

is a desperate calculation to fight the fires of that particular day.

:00:40.:00:43.

Strong leadership would have seen action last week. Strong leadership

:00:44.:00:48.

would have accepted the parliamentary arithmetic, would have

:00:49.:00:52.

accepted the mood of the house and constituents and accepted it needed

:00:53.:00:56.

to act. Lastly, we saw the desperate weakness of a Government unwilling

:00:57.:01:00.

to defend its flagship social security policy in the lobbies, and

:01:01.:01:04.

what must be a near unprecedented scenario. They completely miss read

:01:05.:01:10.

the house. They had no idea decided to ignore the fact that the main

:01:11.:01:13.

opposition parties were working together to force a vote on

:01:14.:01:16.

Wednesday night. They completely miss read the strength of feeling in

:01:17.:01:20.

the house against credit in its current form and they completely

:01:21.:01:25.

miss read the way you, Mr Speaker, would react to that defeat and the

:01:26.:01:37.

Government's sleekit abstention. They instead had to content with a

:01:38.:01:41.

defeat and an embarrassing rebuke from the chair. And even now, after

:01:42.:01:45.

the Government is dragged to the house, we still get nothing. I feel

:01:46.:01:49.

for the minister who has been forced to substitute the Secretary of State

:01:50.:01:52.

because he has been asked today to defend the indefensible. Mr Speaker,

:01:53.:01:56.

I am hoping events of the last week will have offered some steel to

:01:57.:01:59.

those on the Government backbenchers who pushed hard for reform and

:02:00.:02:04.

accepted the three line whip from the Government to abstain. This is a

:02:05.:02:07.

Government on the run. Now is the time to force on the changes we have

:02:08.:02:13.

all been pushing for. Fixing the six-week wait. Fixing the advance

:02:14.:02:19.

payment being alone. All of this would be a start, but the biggest

:02:20.:02:22.

win would be for the Government just to acknowledge the glaringly

:02:23.:02:26.

obvious, the evidence in front of their eyes, and admit that Universal

:02:27.:02:30.

Credit, as it stands, is failing those it should be helping. I thank

:02:31.:02:36.

the member for giving way. The honourable member put a very good

:02:37.:02:44.

question and asked whether the member was anticipating that the

:02:45.:02:47.

overall pot would increase. She said she would come to it but she did not

:02:48.:02:50.

take the intervention and you didn't answer the question as to whether

:02:51.:02:55.

the overall increase... What is the SNP's on that? That is not a

:02:56.:03:02.

question for me. That is for the Labour Party. This Government should

:03:03.:03:06.

accept the proposals already outlined which would garner the

:03:07.:03:09.

support of the house. But the Government should be going further

:03:10.:03:14.

and we all know it. With the honourable gentleman not agree that

:03:15.:03:16.

the Government is making choices it would be sensible for them to choose

:03:17.:03:19.

to prioritise the incomes of low income families instead of which and

:03:20.:03:24.

prioritising tax cuts and raising the tax threshold, they are

:03:25.:03:28.

prioritising the interests of higher earners will stop does he not agree

:03:29.:03:31.

that there is scope to improve allowances in Universal Credit and

:03:32.:03:36.

help those who are in the least? I absolutely agree with the honourable

:03:37.:03:39.

member and it is something I am going to be coming onto in my speech

:03:40.:03:43.

shortly. But they should be reviewing the cuts to the work

:03:44.:03:47.

allowances, which is acting as a disincentive to work, and making

:03:48.:03:50.

work pay less. They should be reviewing the cuts to housing

:03:51.:03:52.

benefit, which is driving up their careers and something which will be

:03:53.:03:56.

touched on in tomorrow afternoon's debate for sure and they should be

:03:57.:04:01.

reviewing the cuts which is denying those who need it most. They should

:04:02.:04:05.

be fully reviewing and then scrapping the disgusting sanctioning

:04:06.:04:08.

policy which could have cost the life of my constituent Mr Morand and

:04:09.:04:12.

has cost the lives of others. It is something which is the subject of an

:04:13.:04:17.

excellent paper by Sharon Wright of Glasgow University and Peter Dwyer

:04:18.:04:20.

of the University of York in the Journal of poverty and social

:04:21.:04:24.

justice. The Government currently hides behind the illusion of

:04:25.:04:29.

Universal Credit helping those into work and making work pay. They

:04:30.:04:33.

actually believe Universal Credit is working on this basis. Of course,

:04:34.:04:37.

the Secretary of State 's's own figures show that the 2% of job

:04:38.:04:41.

centres will Universal Credit has been ruled out, there has been a

:04:42.:04:45.

mere 3% uplift in employment rates. I give way. We often speaking very

:04:46.:04:51.

similar debates and I understand his passion for supporting some of the

:04:52.:04:54.

most vulnerable people in society and yet when I have been on visits

:04:55.:04:58.

to the job centres that I have talked to people going through the

:04:59.:05:00.

process, the staff are incredibly passionate about it. They are. It is

:05:01.:05:09.

a time for all members to listen to the positives as well as the

:05:10.:05:14.

challengers. I thank the former Minister for his intervention. I

:05:15.:05:18.

said last week and I say again, we agree with the premise of Universal

:05:19.:05:23.

Credit, the ruling together, one payment and the number of benefits

:05:24.:05:27.

that it does, in simplifying the system, but what has happened by

:05:28.:05:31.

successive chancellors and success of Work and Pensions Secretary is,

:05:32.:05:36.

of which there have been too many in recent years, is that the powers and

:05:37.:05:39.

the benefit has been sliced to nothing, and the issues that are

:05:40.:05:43.

currently being faced by Universal Credit are ones that are the cause

:05:44.:05:49.

of governments cutting and cutting again the areas that Universal

:05:50.:05:53.

Credit is supposed to be helping people.

:05:54.:05:59.

If he thinks it has been cut so much, given that there is a

:06:00.:06:04.

government in Scotland with tax-raising powers, he put his money

:06:05.:06:10.

in his pocket, to add extra relief north of the border? The honourable

:06:11.:06:14.

member is better than just to regurgitate the whips

:06:15.:06:20.

interventions... He is far better than that. Also, he knows very well

:06:21.:06:27.

that the Scottish Government is responsible for 15% of Social

:06:28.:06:31.

Security. And the Scottish Government has mitigated over ?400

:06:32.:06:35.

million worth of Tory cuts already. How much more does he expect the SNP

:06:36.:06:42.

Scottish Government to have to clear up the Tory government's mess. I

:06:43.:06:50.

thank the arable friend for giving way, does he recognise the figures

:06:51.:06:54.

that show is 17% increase in rent arrears, a 15% increase in people

:06:55.:07:00.

getting into debt with loan sharks and 87% increase in crisis grants

:07:01.:07:06.

from the Scottish Government in Universal Credit areas? -- the

:07:07.:07:10.

honourable friend. The evidence is there for the government to see. Is

:07:11.:07:15.

the 3% uplift in employment rates really worth the rise and poverty in

:07:16.:07:20.

these areas? Or a crippling rise in rent arrears or a disgusting rise in

:07:21.:07:26.

food bank use? No date on the quality of jobs they are managing to

:07:27.:07:32.

pick up but it forces claimants to sign conditionality forms which

:07:33.:07:36.

force them to take any jobs, regardless of their security or

:07:37.:07:39.

suitability and a threat of sanctioning is forcing them to take

:07:40.:07:44.

it. We know that there is a rising prevalence in low-paid work which is

:07:45.:07:55.

harming UK's productivity rates, destitution forces people to take

:07:56.:07:59.

sustainable and precarious work. I'm grateful for him giving way. My

:08:00.:08:06.

constituent, the disability students Officer at Heriot Watt University

:08:07.:08:10.

pointed out that while under employment support allowance, a

:08:11.:08:14.

disabled person can become a student and continue to claim ESA which will

:08:15.:08:18.

not happen and Universal Credit. Does he agree that it's another

:08:19.:08:22.

loophole the government should close in the interest of disabled

:08:23.:08:27.

students, FAI baby instruction of the house last week to pause the

:08:28.:08:33.

roll-out of Universal Credit -- if they obey the instruction? We all

:08:34.:08:41.

agree that employment as a route out of poverty but what hope do we give

:08:42.:08:45.

to those who are employed and living in poverty? What hope does this

:08:46.:08:49.

government give them as they are currently participating in their

:08:50.:08:53.

only route out of poverty, and yet they still live below the line? Cuts

:08:54.:08:58.

to Universal Credit makes people worse off, and in East Lothian, more

:08:59.:09:01.

than half of the local citizens advice bureau have an average of ?45

:09:02.:09:09.

per week and a third of clients are better off but by only 34p per week.

:09:10.:09:14.

We know from the resolution foundation that this decade from

:09:15.:09:20.

2010 is to be the worst for wage growth in 210 years. Not since the

:09:21.:09:24.

Napoleonic wars have we had it so bad. I'm grateful for the honourable

:09:25.:09:32.

member in giving way. In those calculations, is he including the

:09:33.:09:36.

amount, the 1.3 million people, who do not have to pay tax any more, or

:09:37.:09:41.

the ?1000 that goes straight into the pockets of those owning the

:09:42.:09:46.

least in this country? The tax cuts to the threshold do not help those

:09:47.:09:55.

on the lowest incomes. They don't, it is not the best direction of the

:09:56.:10:01.

funds. If they can go into helping people who were in receipt of work

:10:02.:10:06.

allowances, it would far better assess those on low incomes.

:10:07.:10:13.

Universal Credit isn't making work pay, it makes people pay the price

:10:14.:10:17.

for austerity cuts. Mr Speaker, if the government is serious about

:10:18.:10:23.

Universal Credit and is serious about tackling inequality, they need

:10:24.:10:27.

to get serious about fixing the major problems with Universal

:10:28.:10:35.

Credit. Holland has spoken, it's time the government acted upon this.

:10:36.:10:45.

-- the government has spoken. There will be a four minute limit on each

:10:46.:10:49.

backbench speech with immediate effect. It's good to have that

:10:50.:10:57.

discipline behind one. Let me begin with a process point, if I may. I

:10:58.:11:02.

listened carefully to what the shadow secretary of state said, she

:11:03.:11:07.

accurately quoted what the house decided last week but outside of the

:11:08.:11:12.

house, I'm afraid the Labour Party is misleading people as it says

:11:13.:11:17.

Parliament voted to pause and fix Universal Credit. The motion last

:11:18.:11:21.

week did no such thing. The reason why I mention that, Mr Speaker, is

:11:22.:11:27.

it's very important as the substance of today's debate and the

:11:28.:11:35.

government's response, the house asked the government to pause but

:11:36.:11:39.

did not provide a single reason in that motion about why the government

:11:40.:11:47.

should pause. Actually, I was at the debate last week. I spoke in it. The

:11:48.:11:52.

honourable lady set out some reasons but the motion, what the government

:11:53.:11:56.

has been asked to respond to, contained not a single reason why

:11:57.:12:00.

the government should pause Universal Credit. I thank my right

:12:01.:12:08.

honourable friend for giving way. Isn't it right that if Her Majesty

:12:09.:12:12.

's opposition added a couple of words to their motion so it read as

:12:13.:12:18.

follows, that this house calls on the government to pause the roll-out

:12:19.:12:24.

of Universal Credit full-service in January 2018, as was announced in

:12:25.:12:28.

the written statement in November 2016 by the government, it may very

:12:29.:12:35.

well be that we could all agree. I'm grateful for the intervention, the

:12:36.:12:38.

reason I mention it is because I will briefly run through one or two

:12:39.:12:42.

of the points the honourable lady said. She is fond of saying that she

:12:43.:12:49.

completely supports the principle of Universal Credit, and what is

:12:50.:12:53.

implemented but then she goes on to list in your report reasons as to

:12:54.:12:56.

why she fundamentally disagrees with all of the key strands of the

:12:57.:13:01.

benefit. She cannot have it both ways. If she does not want Universal

:13:02.:13:06.

Credit to be implement it, stand up and say so. Do not pretend that you

:13:07.:13:10.

agree with the fundamental principles and then say you disagree

:13:11.:13:17.

with every important aspects of it. Listening carefully to some of the

:13:18.:13:21.

things she said in the debate, let me pick up on some issues as to why

:13:22.:13:26.

I think the fundamental motion last week was not one that I could

:13:27.:13:31.

support. She specifically talked about housing. The minister set out

:13:32.:13:36.

clearly, as the Secretary of State did last week, that if there are

:13:37.:13:39.

Universal Credit recipients with issues in managing their rent, they

:13:40.:13:44.

can arrange to have their landlord pay direct. But I do not think we

:13:45.:13:52.

should patronisingly assume that every person on Universal Credit is

:13:53.:13:55.

incapable of managing their rent. Most of them are perfectly capable

:13:56.:14:00.

of managing their finances and show they should be treated accordingly.

:14:01.:14:06.

-- so they should be treated accordingly. Could he then explained

:14:07.:14:11.

to us why it is that two thirds of private landlords are now expressing

:14:12.:14:15.

reluctance to accept Universal Credit claimants for getting a

:14:16.:14:21.

tendency in the first place? I do not the kit is right to pause the

:14:22.:14:25.

roll-out. What is important, which will take place, is the housing

:14:26.:14:31.

porthole which will enable social housing landlords and to communicate

:14:32.:14:41.

with the Department and tenants where there are issues. It does not

:14:42.:14:45.

give the department the opportunity to deal with the issues raised if we

:14:46.:14:49.

pause it, and to fix them. The minister today has been clear. Let

:14:50.:14:55.

me make progress, I only have a couple of minutes left. He listened

:14:56.:15:00.

to the issues raised and I think he has dealt with them but if we pause,

:15:01.:15:05.

we would not have the opportunity to deal with any of these issues. The

:15:06.:15:10.

shadow Secretary of State... I only have a couple of minutes left. The

:15:11.:15:16.

shadow Secretary of State, I noticed between last week and this week, the

:15:17.:15:20.

list of asks had got considerably longer which is what happens when

:15:21.:15:27.

you do not put them in the motion. She specifically wanted to remove

:15:28.:15:32.

waiting days completely in her speech last week. It has always been

:15:33.:15:39.

a factor in the welfare system. I read her speech carefully, she said

:15:40.:15:42.

she wanted to get rid of a waiting period at the beginning. The reason

:15:43.:15:48.

why is simple. If somebody pulls out of work for a few days, you do not

:15:49.:15:53.

want them putting in a Universal Credit claim. It's always been the

:15:54.:15:55.

case with the benefit system that there has been a waiting period

:15:56.:15:59.

which I think is sensible. The minister is already dealt with cases

:16:00.:16:03.

where somebody needs to be paid more frequently and the Minister has

:16:04.:16:07.

accepted, any Secretary of State accepted last week, I only have a

:16:08.:16:11.

minute left, accepted that the system was not paying fast enough

:16:12.:16:16.

but the recent figures showed the Department sped up how quickly

:16:17.:16:21.

people have paid and refreshed guidance to ensure that there are

:16:22.:16:26.

advanced payments which I think is very sensible. They are not loans

:16:27.:16:32.

but advanced payments. Anyone who owns a salary is familiar with the

:16:33.:16:35.

concept of getting it advanced. Looking at all of the issues the

:16:36.:16:39.

honourable lady raised last week in the debate, the Secretary of State

:16:40.:16:45.

dealt with each and every one of those issues thoroughly in the

:16:46.:16:49.

debate last week, and in the motion which called for a pause, not a

:16:50.:16:54.

single reason was set out as to why the government should do so. The

:16:55.:16:58.

Secretary of State, minister and of the House made it clear that as they

:16:59.:17:03.

make changes to the policy they will be reported to the house and that is

:17:04.:17:07.

why I don't find it surprising that after only three sitting days as my

:17:08.:17:11.

honourable friend the member for North Dorset pointed out, the

:17:12.:17:14.

ministers hadn't come to be house but the Minister set it out clearly

:17:15.:17:21.

and it was debated clearly, and I think people should have confidence

:17:22.:17:25.

in a policy that will get more people into work. I came here to do

:17:26.:17:32.

what I and everyone in this place was elected to do, to debate the

:17:33.:17:36.

issues that affect constituents and vote on them. In a way that we

:17:37.:17:43.

believe is best. To support constituents. 299 votes to zero in

:17:44.:17:50.

favour of posing the full roll-out of Universal Credit, until the

:17:51.:17:54.

problems encountered in the pilot scheme are fixed. Not only did the

:17:55.:17:58.

government forfeit their right to vote, but ignored the result and

:17:59.:18:02.

pretended it is not happening, and burying their heads in the sand. I

:18:03.:18:10.

thank the honourable friend for giving way. There is one thing for

:18:11.:18:14.

the government to ignore members on the side of the house but another

:18:15.:18:22.

thing to ignore organisations like Shelter, the CAB, Gingerbread, the

:18:23.:18:27.

child poverty action group, who are at the forefront of dealing with the

:18:28.:18:29.

chaos of this roll-out of Universal Credit. I certainly would, such is

:18:30.:18:37.

the arrogance. One of the leading social housing providers in my

:18:38.:18:41.

constituency told me that 90% of their tenants, already on the pilot

:18:42.:18:45.

scheme, are behind on their rents. In total, these tenants are over

:18:46.:18:56.

?73,000 in arrears, with averages approximately ?830 each. Tenants

:18:57.:19:00.

have told me of a series of problems. The initial seven-day

:19:01.:19:04.

waiting period is not cover housing costs, the month-long assessment

:19:05.:19:08.

period followed by the seven-day weight to pay money into the bank is

:19:09.:19:12.

putting too many people in debt before they have even started on the

:19:13.:19:20.

scheme, and people are forced to rely on as they wait for their

:19:21.:19:23.

money. The government thinks that this is the best way forward, to

:19:24.:19:28.

plough on regardless. That means that on December 13, when the scheme

:19:29.:19:36.

rolled out in Swansea, I am expecting chaos for too many people.

:19:37.:19:40.

It does not take a mathematician to work out that if you transfer 12

:19:41.:19:44.

days before Christmas and the payments take between 35 and 42 days

:19:45.:19:49.

to appear in your bank account, there will be a lot of Swansea

:19:50.:19:52.

residents in dire straits at the worst possible time. I thank the

:19:53.:19:59.

honourable lady for giving way, she makes a powerful speech. Did she

:20:00.:20:02.

agree with me that if the government had a heart it would put that pause

:20:03.:20:06.

on the roll-out of Universal Credit before Christmas and indeed on other

:20:07.:20:09.

benefit sanctions so that nobody goes without over the Christmas

:20:10.:20:15.

period? I certainly do agree. No money or support services over the

:20:16.:20:19.

festive period means that my most vulnerable constituents are going to

:20:20.:20:22.

be desperate. Where is this government's compassion?

:20:23.:20:30.

She refers to mayhem. Can I just tell her that in my area Universal

:20:31.:20:35.

Credit was ruled out 15 months ago and there are some problems, there

:20:36.:20:38.

is no doubt about it, but it is certainly not mayhem and the

:20:39.:20:41.

measures brought in by the Government in recent weeks will

:20:42.:20:45.

certainly fix the vast majority of those problems, so can I give her

:20:46.:20:49.

some comfort and hopefully her constituents some comfort that this

:20:50.:20:54.

will not be mayhem? I do not agree and I can give you examples from the

:20:55.:20:57.

summer where there was mayhem, even before the system came into

:20:58.:21:01.

operation. How many members on the benches opposite can be so oblivious

:21:02.:21:05.

to the predicament they are putting people in? And will you be quiet and

:21:06.:21:10.

listen to what I've got to say? During the holidays, I became aware

:21:11.:21:17.

of empty shelves in the food banks because mothers could not afford to

:21:18.:21:20.

feed their children. They were relying on free school meals during

:21:21.:21:23.

term time but during the school holidays they had no choice other

:21:24.:21:27.

than to visit food banks. So I decided to do something. I set up a

:21:28.:21:31.

lunch club for local children and I anticipated that me and my team

:21:32.:21:35.

would feed 500 children, and you know how many children I ended up

:21:36.:21:43.

feeding over ten days? 6638. That was the scale of the problem and

:21:44.:21:46.

that was before Universal Credit. So how on earth are constituents going

:21:47.:21:50.

to cope with Christmas, with less money coming in and even greater

:21:51.:21:56.

demand for money going out? Should I start planning Christmas lunch club

:21:57.:22:00.

now because I could ask local companies for donations yet again,

:22:01.:22:03.

or will the Government please open your eyes, look at the situation

:22:04.:22:07.

that you are creating and put a hold on the roll out until the

:22:08.:22:11.

fundamental flaws in this ridiculous Universal Credit are resolved? Kenny

:22:12.:22:22.

Tolhurst. And you, Mr Speaker. Last week, we saw Labour's opposition Day

:22:23.:22:28.

feint on the positive of the roll out of Universal Credit and now we

:22:29.:22:31.

are debating the outcome of the opposition Day debate. Universal

:22:32.:22:34.

Credit was a great leap forward and how benefits are claimed and it is

:22:35.:22:38.

replacing an outdated system which is complex and which I have seen

:22:39.:22:42.

from a own experience in my own constituency discourages people from

:22:43.:22:45.

sometimes working more than 16 hours a week. In many cases, I have had

:22:46.:22:49.

constituents who wanted to work more than 16 hours that they have said it

:22:50.:22:52.

is just not worth the hassle, because if they were to do more than

:22:53.:22:57.

16 hours, over a short period of time they would be affected and this

:22:58.:23:01.

would leave them in financial difficulty with weights for benefits

:23:02.:23:04.

being reinstated. Universal Credit will ensure that people are better

:23:05.:23:09.

off in work and will make it far easier for constituents who want to

:23:10.:23:12.

work more hours to gradually increase their hours and to be

:23:13.:23:16.

better off than to be able to do so without worrying about the impact.

:23:17.:23:22.

It is a gradual roll-out over nine years, living from 8% of pay up to

:23:23.:23:26.

10% and all new claimants. The number of people on Universal Credit

:23:27.:23:36.

as the summer was 590,000 230,000. Nearly 40% of which are in work. The

:23:37.:23:44.

implementation is always difficult. When you're moving from a compact

:23:45.:23:47.

system to a more simple one, there will always be things which will

:23:48.:23:51.

crop up which the Government then works to address. This is shown by

:23:52.:23:54.

the very fact that Government are doing a gradual roll-out. The

:23:55.:24:02.

figures which you mention, did you know that the honourable lady for

:24:03.:24:05.

Swansea East said that there was mayhem before the Universal Credit

:24:06.:24:10.

was ruled out? I'm slightly puzzled by that because it is a gradual

:24:11.:24:15.

process. I would like to thank my honourable friend forgiving way and

:24:16.:24:17.

I think she raises an extremely important point and I think that is

:24:18.:24:23.

showing some inconsistencies in the opposition's argument against

:24:24.:24:27.

Universal Credit. This is shown by the very fact that the Government

:24:28.:24:31.

are doing the gradual roll-out, so that testing can take place and that

:24:32.:24:35.

Government are able to modify and limitation based on what it has

:24:36.:24:41.

learned in by the experience of practical implementation of the

:24:42.:24:44.

scheme. It is clear and ministers have been very clear that claimants

:24:45.:24:47.

who cannot afford to wait are able to get advances up front. These

:24:48.:24:54.

payments are made straightaway. It is just irresponsible scaremongering

:24:55.:24:59.

by the opposition in an attempt to frighten. Negatively trying to

:25:00.:25:07.

betray Universal Credit system as a bad thing. Rather than talking about

:25:08.:25:17.

the benefits. Helping people move into work and assist in making it

:25:18.:25:20.

easier for claimants in the long run, which is a good move forwards

:25:21.:25:24.

in how benefits are delivered to the people that need them. Claimants who

:25:25.:25:31.

need these advance payments because of the particular circumstances will

:25:32.:25:34.

receive advance payments within five days. Which is actually quicker than

:25:35.:25:39.

those claimants who are applying for the old jobseeker's allowance. I

:25:40.:25:43.

will give way to the honourable gentleman. Does she recognise that

:25:44.:25:51.

these have to be paid back? Once Universal Credit is received, which

:25:52.:25:54.

means that someone is already spiralling into debt. I thank the

:25:55.:25:59.

honourable lady for her intervention but there is an assumption that

:26:00.:26:02.

everyone on Universal Credit would already be in debt, which I refused.

:26:03.:26:12.

But for Labour to suggest that this Government want to deliberately

:26:13.:26:15.

disadvantaged people when they need help from the state is quite frankly

:26:16.:26:21.

appalling. I am also amazed, Mr Speaker, by the indignation of the

:26:22.:26:26.

opposition by the outcome of last Wednesday's debate, of which it was

:26:27.:26:30.

just that. An opportunity for the opposition to debate an issue which

:26:31.:26:34.

they wanted to bring forward to the house. However, over the last few

:26:35.:26:39.

weeks, since returning from recess, we have had some major pieces of

:26:40.:26:43.

legislation moving through the house, actual legislation from

:26:44.:26:46.

Government, but in these most important debates where were the

:26:47.:26:53.

opposition? Why were they not in the chamber, debating and questioning

:26:54.:26:57.

the Government, notably the Finance Bill? You would have expected the

:26:58.:27:00.

opposition to be doing exactly that. Or was it not... The committee on

:27:01.:27:10.

Finance didn't even want to its full allotted time, Mr Speaker, in the

:27:11.:27:14.

house. This is quite unbelievable since the opposition have complained

:27:15.:27:17.

not only about not having enough time to debate the important issues,

:27:18.:27:30.

but we have debated in this house. And again, where were the

:27:31.:27:33.

opposition? If the Labour Party truly believed what they were

:27:34.:27:37.

saying, that they do indeed support the principle of Universal Credit

:27:38.:27:41.

they would be working with Government to make sure the roll-out

:27:42.:27:47.

is a success rather than scaremongering and trying to block

:27:48.:27:53.

the good reform to our benefit system. Jack dreamy. Mr Speaker,

:27:54.:28:02.

disaster looms for tens of thousands of Birmingham citizens. With

:28:03.:28:06.

Universal Credit being rolled out less than a fortnight before

:28:07.:28:11.

Christmas on the 13th of December. Our offices as MPs are besieged with

:28:12.:28:15.

worried claimants, people who have suffered previous changes introduced

:28:16.:28:20.

by the Government, and what is clear is that the Government seem to be

:28:21.:28:24.

oblivious to the pain that they are causing. All too often over the

:28:25.:28:31.

years, shamefully demonising those who are claimants and blundering

:28:32.:28:33.

ahead, learning nothing from the mistakes of the past, even on

:28:34.:28:39.

Universal Credit when there is an agreement in principle that the

:28:40.:28:42.

Government seems determined to get it wrong in practice. But on the

:28:43.:28:47.

issue of demonising, I have to tell a story of Angela, who came to my

:28:48.:28:52.

constituency office and wept for 45 minutes as she poured out the fact

:28:53.:28:55.

that she had left school at 16 and train to be a nurse and met her

:28:56.:29:00.

husband in the NHS, got married, but their own home, had three kids, but

:29:01.:29:04.

sadly two of the three were disabled and the eldest was severely

:29:05.:29:08.

disabled. She said about how she was feeding Scotty on one location and

:29:09.:29:15.

then she said she saw on the television I speak about shirkers

:29:16.:29:18.

and strivers. Three weeks later, what started was a whispering

:29:19.:29:23.

campaign against. Two neighbours in particular saying, "Why has she got

:29:24.:29:27.

a car on benefits and we haven't?" Ultimately, what it culminated in,

:29:28.:29:33.

kids listen to their parents. She was out with Scotty in his

:29:34.:29:39.

wheelchair and twice in a period of three weeks, local youths threw

:29:40.:29:42.

stones at him. And I thought to myself then and I think to myself

:29:43.:29:47.

today, "Does the Government not begin to understand the pain it has

:29:48.:29:52.

caused over the years?" Leading the changes in relation to prove the

:29:53.:30:01.

move from -- in the changes to disability benefit. They went ahead

:30:02.:30:07.

with a change would have catastrophic consequences. The owner

:30:08.:30:11.

in my constituency, who fought for her life and tried to keep working

:30:12.:30:16.

but ultimately she got her personal independence payment two weeks

:30:17.:30:21.

before she finally died of breast cancer. Zach was in a wheelchair

:30:22.:30:25.

from three months old and assessed and reassessed and finally got a

:30:26.:30:29.

personal independence payment on the 17th of July, two years ago. He died

:30:30.:30:35.

on the 3rd of August. Does the Government not recognise that on

:30:36.:30:38.

this and so many other fronts like what is happening to those suffering

:30:39.:30:41.

from motor neurone disease who are desperate to secure lifetime award

:30:42.:30:48.

is not to be constantly reassessed as in a very moving contribution by

:30:49.:30:52.

a man who said in an event here, "I am going to die. For god sake, why

:30:53.:30:59.

do you keep reassessing me?" And then we have the quarry worker's

:31:00.:31:02.

union attacking people raising issues like this this morning. They

:31:03.:31:07.

say to me, "Most people are not on Universal Credit but have jobs and

:31:08.:31:12.

what their MP to show some sort of encouragement." Actually, many of

:31:13.:31:15.

them do have jobs. We will never cross the road on the opposite side

:31:16.:31:20.

of support for the working poor, the poor and vulnerable. We found that

:31:21.:31:24.

the welfare state, labourer. We believe in a Britain that looks

:31:25.:31:27.

after the poor and the working poor and the disabled and the vulnerable.

:31:28.:31:31.

I am grateful to my friends are giving way on that point of workers

:31:32.:31:35.

who are claiming Universal Credit. In East Lothian, studies have shown

:31:36.:31:40.

that 80% of people who are working saw no change in their income. 18%

:31:41.:31:48.

increase on average of ?18 31, but 45% of people in works for a fall in

:31:49.:31:54.

net income of ?39 99 a week. What the honourable gentleman does in

:31:55.:32:00.

speaking about real life experience in our constituencies is to bring on

:32:01.:32:03.

that which the Government seems oblivious to. I sometimes question

:32:04.:32:06.

what planet does this Government live on? So we are determined. We

:32:07.:32:14.

are determined that we will get it right and that is why unashamedly

:32:15.:32:17.

led by a Shadow Secretary of State we have been fighting to achieve

:32:18.:32:22.

precisely that. I stress again the principle of Universal Credit, there

:32:23.:32:25.

is agreement across this house, but unless you get it right then the

:32:26.:32:30.

pain will continue and be magnified for tens and hundreds of thousands

:32:31.:32:35.

of people at the next stages. So can I do say this to ministers in

:32:36.:32:41.

relation specifically to Birmingham? Please do not press ahead with the

:32:42.:32:45.

introduction on the 13th of December. Come and listen to some of

:32:46.:32:50.

the heartbreaking cases, people in tears in our constituency offices,

:32:51.:32:55.

saying "What are we going to do over Christmas?" Come and listen to

:32:56.:32:58.

landlords say they will never again let to tenants of Universal Credit.

:32:59.:33:03.

Hear first-hand the real-life experience of the consequences of

:33:04.:33:08.

your actions. Have you no heart? Pause Universal Credit and then get

:33:09.:33:17.

it right. Thank you, Mr Speaker. This is the second time in less than

:33:18.:33:22.

a week but I have stood and spoken in favour of the Government's plan

:33:23.:33:27.

to roll out Universal Credit. Last week, I and my colleagues listened

:33:28.:33:31.

as we were lectured by the opposition. Time and again, it was

:33:32.:33:35.

inferred that because on these benches at election time we blue

:33:36.:33:43.

rosettes, we didn't hear the same difficult tragic cases in our

:33:44.:33:46.

surgeries, didn't work just as hard for those vulnerable individuals who

:33:47.:33:52.

desperately need our help, didn't care as much for the welfare of our

:33:53.:33:58.

constituents. In fact, some even questioned and I heard it again

:33:59.:34:01.

today, whether we were proud that we were pushing our constituents into

:34:02.:34:05.

poverty. And you know what? I find that grossly offensive. I will not

:34:06.:34:13.

give way. I am proud to be a Conservative member of Parliament. I

:34:14.:34:16.

am proud to sit on these benches with colleagues who either worked

:34:17.:34:20.

just as hard, care just as much for the people they represent, as any

:34:21.:34:24.

other member in this house. B clear today, nobody in this place has a

:34:25.:34:29.

monopoly compassion. Socialists, nationalists, liberal, Conservative

:34:30.:34:38.

and green, we are all here first and foremost to serve our constituents.

:34:39.:34:45.

And to infer other to indulge in wild, frankly insulting,

:34:46.:34:50.

generalisations does not help our constituents, does not inform the

:34:51.:34:53.

debate, and does very little for the perception of this place out there.

:34:54.:34:57.

And neither does the group to disco mongering we heard in too much of

:34:58.:35:04.

last week's debate, too infer that because this Government is a Tory

:35:05.:35:07.

Government doesn't care or is it listening to the concerns of people

:35:08.:35:17.

is unfair and simply untrue. Last week, the Secretary of State

:35:18.:35:19.

announced that all DWP claims would be free by the end of the year. A

:35:20.:35:23.

couple of weeks before that, the Secretary of State announced that a

:35:24.:35:25.

more proactive approach would be taken with regard to making

:35:26.:35:33.

available advance payments. I thank my fellow member of the DWP working

:35:34.:35:37.

committee for giving way. Does he agree with me its leaves the issue

:35:38.:35:42.

of the third-party providers. Is he concerned as I am that there are

:35:43.:35:45.

constituent in Glasgow with telephone bills of ?100 using these

:35:46.:35:51.

third-party providers, who are trying to phone help for DWP. I do

:35:52.:35:57.

agree that the question has to be asked about third-party providers

:35:58.:36:00.

and I join him in questioning the government on that. I know the

:36:01.:36:03.

Secretary of State was listening to the work and pensions committee last

:36:04.:36:06.

week when I and other members expressed concern around the amount

:36:07.:36:09.

and quality of data being gathered on advanced payments. None of these

:36:10.:36:13.

actions of a government that is not listening, this debate is about

:36:14.:36:17.

whether we should pause the roll-out of Universal Credit or whether we

:36:18.:36:22.

should press cautiously ahead, learning and evolving and testing

:36:23.:36:26.

and refining the system as we continue to deliver this important

:36:27.:36:31.

and life changing benefit to the people of the UK. In my opinion, not

:36:32.:36:33.

only should we, but we must. Having had a meeting with one of my

:36:34.:36:47.

Snow Hill citizens advice bureau in my constituency, they expressed

:36:48.:36:51.

concerns on the roll-out of the full service. I agree that we need to

:36:52.:36:58.

simplify our benefit system. However, Universal Credit isn't

:36:59.:37:02.

working for most of its claimants. The six-week waiting period is

:37:03.:37:07.

pushing claimants further into debt, and with some of these claimants

:37:08.:37:13.

facing further delays. If they have complicated circumstances, this is

:37:14.:37:17.

forcing claimants to borrow money, rely on food banks and face eviction

:37:18.:37:20.

whilst waiting for their first payment. Although the full service

:37:21.:37:26.

hasn't been implemented into my constituency as yet, the shocking

:37:27.:37:29.

cases I have heard from the citizens advice bureau and other

:37:30.:37:35.

organisations have prompted me to speak out. I agree with many of my

:37:36.:37:41.

colleagues that the government should pause the roll-out until a

:37:42.:37:44.

system that is fully functioning has been put in place. Douglas Ross.

:37:45.:37:55.

Thank you very much. Thank you very much, Mr Speaker. You will be aware

:37:56.:38:00.

that I received much criticism for missing the Universal Credit debate

:38:01.:38:05.

last week. So I welcome the opportunity to contribute to this

:38:06.:38:11.

week's, six days on from the last time we discussed it. I do however

:38:12.:38:15.

know the honourable member for Falkirk is not here in the chamber

:38:16.:38:22.

on this of all days. Or Paisley. Where is Paisley? My constituency

:38:23.:38:30.

will see the full roll-out of Universal Credit in April next year,

:38:31.:38:34.

so I followed the debate very closely. I was encouraged that

:38:35.:38:39.

members across the house agreed that the general principles of Universal

:38:40.:38:43.

Credit are correct. We heard it from government benches and all the

:38:44.:38:47.

opposition parties. I also noted the final vote, which was held last

:38:48.:38:52.

Wednesday. As my right honourable friend the member for Forest of Dean

:38:53.:38:56.

alluded to, that result is different to what is Labour are speaking about

:38:57.:39:02.

today. The shadow... Sorry, the opposition, the Leader of the

:39:03.:39:05.

Opposition, tweeted earlier today how Labour had secured an emergency

:39:06.:39:10.

debate on why the government wasn't respecting parliament's approach to,

:39:11.:39:14.

and I quote, pause and fix Universal Credit. That was not the vote in

:39:15.:39:19.

parliament held last week. Yet that is what the leader of the Labour

:39:20.:39:23.

Party is suggesting we are speaking about just now. That is not the

:39:24.:39:29.

case. While there are issues with Universal Credit, and I will come to

:39:30.:39:33.

these in a moment, we also have to acknowledge the benefits. Recent

:39:34.:39:37.

data shows that compared to the old welfare system people on Universal

:39:38.:39:43.

Credit are more likely to find work, people on Universal Credit are more

:39:44.:39:47.

likely to stay in work, and people on Universal Credit are more likely

:39:48.:39:51.

to earn more money in work. I'm sorry, I will simply say that

:39:52.:39:55.

members... Excuse me, I'm sorry, I would simply say to members

:39:56.:39:58.

opposite, you were critical I wasn't here to represent my constituents

:39:59.:40:02.

views, therefore I think during my four minute I will use that

:40:03.:40:08.

opportunity to speak up. As I was saying, there are benefits to this

:40:09.:40:12.

system and it is hardly surprising, given this is a simplified system.

:40:13.:40:16.

I'm also grateful the government is clearly listening to the concerns

:40:17.:40:20.

raised by members across the house, as we saw with the decision on the

:40:21.:40:25.

cost of the helpline. Now I'd also like to imagine, this is an SO 24

:40:26.:40:29.

debate and the last time we had one in this chamber was about another

:40:30.:40:35.

government 's decision not to vote. The honourable gentleman for Perth

:40:36.:40:39.

and North Perthshire said, and I quote, the key thing is that nobody

:40:40.:40:42.

expects them, the government, to change their policy or direction on

:40:43.:40:47.

certain issues, just because you get beat on a Labour Party opposition

:40:48.:40:51.

demotion, that is the last thing people would expect. -- Day motion.

:40:52.:40:58.

While the shadow leader of the house might not expect things to change,

:40:59.:41:00.

I'm encouraged the government is looking to the concerns from across

:41:01.:41:04.

the house. Those of us on these benches as well as those of us on

:41:05.:41:09.

the opposition benches. The responses I've received from the

:41:10.:41:12.

Secretary of State and ministers to constituency queries I've raised

:41:13.:41:15.

have been both constructive and helpful. By dealing with these

:41:16.:41:19.

issues in this way we can ensure Universal Credit, which is accepted

:41:20.:41:22.

across the political spectrum, with agreement in principle, does not

:41:23.:41:26.

only work for everyone, but delivers for everyone as well. Thank you, Mr

:41:27.:41:35.

Speaker, for allowing this debate today, and for your comments on

:41:36.:41:39.

whether or not this debate should be held. Can I also thank the

:41:40.:41:46.

honourable member for old East and Saddleworth for bringing this to the

:41:47.:41:53.

chamber today. -- double. She said today we cannot wait and she is

:41:54.:41:56.

right, we can't wait any longer for the government to listen, finally,

:41:57.:42:01.

to the pleas being made. The government had not only ignored

:42:02.:42:05.

Parliament last week, they've been ignoring calls since the pilot

:42:06.:42:13.

programme in Inverness and Highland councils since 2013. Between

:42:14.:42:18.

2013-2017 have been ministerial meetings, letters, questions,

:42:19.:42:22.

debates, pleading for action. The member for Swansea East talked about

:42:23.:42:26.

the problems being evident before the full service roll-out. That is

:42:27.:42:31.

exactly the case we found in Inverness. We've been pleading for

:42:32.:42:36.

action. The honourable member for Birmingham Erdington spoke about the

:42:37.:42:42.

people who came to his constituency surgeries in tears. I can reflect

:42:43.:42:47.

that, I've also had many people turn up in tears. The disabled, single

:42:48.:42:53.

mothers, the low waged. I had a constituent who turned up to my

:42:54.:42:58.

office on Friday last week, Mr Speaker, who was in tears, tears of

:42:59.:43:03.

gratitude. She said, in her words, for ending her nightmare with

:43:04.:43:07.

Universal Credit... The situation is, it's not just payments, it's

:43:08.:43:15.

missed payments, delayed payments, wrong payments, communication

:43:16.:43:19.

blockages. Debt by default. Those people who talk about scaremongering

:43:20.:43:24.

or not wanting to acknowledge these are facts... I say to them, and

:43:25.:43:28.

listen to the people experiencing this on a day-to-day basis. The

:43:29.:43:34.

humiliation of being asked to go for capability assessment when they are

:43:35.:43:38.

clearly unable. I'm happy to give way. Thank you. Thank you for giving

:43:39.:43:47.

way. Whilst on that point, can you also agree with me that the impact

:43:48.:43:52.

this is having on disabled people is absolutely tremendous. What we've

:43:53.:43:58.

asked for is that this be paused and rectified instead of rolled out when

:43:59.:44:00.

they know it's currently not working. I completely agree and I'm

:44:01.:44:05.

grateful for the point that the honourable member has made. I've had

:44:06.:44:10.

constituencies had their carers help them, struggled to my constituency

:44:11.:44:17.

surgeries, to tell me about the difficulty they are having with the

:44:18.:44:22.

process. People who are blind, incapable of walking unaided, having

:44:23.:44:27.

to go for work capability assessments. It's humiliating and

:44:28.:44:31.

degrading and it should be paused, those things should be fixed and

:44:32.:44:34.

taken out of the system. I'm happy to give way. Thanks to the

:44:35.:44:39.

honourable gentleman for giving way. I've noted as well, they lauded the

:44:40.:44:46.

idea it would be an online system for processing Universal Credit but

:44:47.:44:49.

my constituency, one of the highest claimant count is in Scotland, 35%

:44:50.:44:54.

of the border have access to Internet. 32% of people with be

:44:55.:45:00.

totally unable to access the system, another 32% will have difficulty in

:45:01.:45:04.

doing so, it's a Kafkaesque nightmare that frustrates and

:45:05.:45:08.

demoralises and depresses the poorest and most vulnerable people.

:45:09.:45:11.

I thank the honourable member for his contribution and completely

:45:12.:45:15.

agree. I've experienced within the constituency I represent exactly the

:45:16.:45:21.

same... I'm going to answer this, the honourable... Stop the clock, I

:45:22.:45:28.

said this before, I'll gently say it again to the benefit of the members,

:45:29.:45:32.

a member can't be expected to give way to a second member whilst

:45:33.:45:37.

responding to an intervention from the first. It's a matter of timing,

:45:38.:45:41.

that's all, I understand the commitment of the honourable lady

:45:42.:45:44.

but we have to do these things in an orderly lay. Thank you Mr Speaker. I

:45:45.:45:50.

was clarifying I've experienced exactly the same thing with

:45:51.:45:54.

constituents in mind that the surgery where mobile phone coverage

:45:55.:45:59.

lags behind, especially in rural parts of my constituency. It's not

:46:00.:46:04.

only is about the inability to get online, there is an inability to get

:46:05.:46:10.

on a bus, to actually get to a job centre to maybe use their facilities

:46:11.:46:13.

as well. Bus service is sometimes don't exist. I commend my honourable

:46:14.:46:19.

friend for the work is done in Inverness, everybody in Parliament

:46:20.:46:23.

admires that. On the point of job centres I noticed the Minister when

:46:24.:46:27.

he was talking was shaking his head. He wants to close three out of four

:46:28.:46:32.

job centres in Glasgow East, does he share my concern on that? I'm

:46:33.:46:36.

grateful for my honourable friend's contribution. I think it beggars

:46:37.:46:41.

belief job centres will be closed during this process. Mr Speaker, I

:46:42.:46:46.

want to move on to some of the effects, I'm going to make progress,

:46:47.:46:50.

thank you. I want to move on to some of the effects that have been

:46:51.:46:53.

happening in our constituency over the period of years, since 2013.

:46:54.:46:59.

This isn't new to us, we've experienced this on a daily basis,

:47:00.:47:03.

over 60% of my casework, and this is coming to everybody by the way, over

:47:04.:47:08.

60% of my casework is made up dealing with Universal Credit

:47:09.:47:11.

issues. It's an incredible drain on the resources of my staff, the job

:47:12.:47:17.

centre plus, who are working as hard as they possibly can. The citizens

:47:18.:47:21.

advice bureau, all the other agencies, and the food banks, who

:47:22.:47:25.

are having to pick up the collateral on this. Food bank use is being

:47:26.:47:31.

driven up by Universal Credit. If anybody on the opposition benches

:47:32.:47:35.

cares to listen, and actually listen to people at the sharp end, they

:47:36.:47:40.

will understand this is a fact of life. By the way, if you are

:47:41.:47:45.

donating to the food bank, please take tinned meat and UHT milk, those

:47:46.:47:48.

are the kinds of things they need desperately at the moment. The chair

:47:49.:47:54.

of welfare Scotland told me in the past week that people are now going

:47:55.:47:58.

to food banks asking for food that doesn't need to be cooked. In order

:47:59.:48:03.

they can save the money and electricity to cook the food. How

:48:04.:48:07.

damning is that? To avoid using energy and running up the bills. I

:48:08.:48:14.

would say to the Minister, who I agree with Mr Speaker, I agree, he

:48:15.:48:19.

is a very gracious gentleman. I've spoken to him across this chamber on

:48:20.:48:23.

this issue many times and I understand that. I would say now is

:48:24.:48:28.

the time to listen to the experts, the people who are actually

:48:29.:48:33.

experiencing this. Now is the time to pause this shambles, this chaotic

:48:34.:48:38.

roll-out, and to take the trouble to fix it, to listen to the people

:48:39.:48:43.

struggling through and against the increasing poverty that they are

:48:44.:48:48.

being subjected to. Please come to my summit in Inverness, listen to

:48:49.:48:52.

the agencies. Listen to those people. Hear what they have to say.

:48:53.:48:57.

And get them involved in the process of sorting this out, so that people

:48:58.:48:59.

can live in dignity. Thank you for calling me to speak in

:49:00.:49:07.

this debate. It's a pleasure to have the opportunity to set out I clearly

:49:08.:49:12.

support Universal Credit and its principal aim of ensuring work

:49:13.:49:16.

always pays. I support Universal Credit, the facts... I will in a few

:49:17.:49:20.

moments. I support Universal Credit, and the fact that it simplifies what

:49:21.:49:26.

was an overly complex and bureaucratic system. Like my

:49:27.:49:30.

honourable friend the member for West Aberdeenshire, I've been

:49:31.:49:33.

disappointed in some of the tone of the debate, both today and last

:49:34.:49:37.

week. Today we had accusations of knowingly pushing people into

:49:38.:49:41.

poverty, last week we have the comment it was a calculated cruelty

:49:42.:49:47.

that the Conservative Party was undertaking. When I raised this

:49:48.:49:50.

point there were cries from the opposition, oh yes it is, what a

:49:51.:49:56.

ridiculous assertion. What utter nonsense. Mr Speaker, you don't have

:49:57.:49:59.

to be best friends with members of opposition parties to know there is

:50:00.:50:06.

no monopoly. One party does not have a monopoly on compassion. No one

:50:07.:50:12.

party has a monopoly on care or concern for the most vulnerable. I

:50:13.:50:18.

know... Many members on this side who are driven into politics for

:50:19.:50:23.

their concern for the most vulnerable in our society. Just as

:50:24.:50:26.

there are in each and every political party. So let's not have

:50:27.:50:32.

any more nonsense about calculated cruelty. Where there is a

:50:33.:50:40.

difference... There is a difference on policy. The title of this debate

:50:41.:50:45.

is not the government's response to last week's debate. What is it and

:50:46.:50:51.

what should it be? Mr Speaker, you of course rightly said in response

:50:52.:50:54.

to a point of order, this motion does matter, it is important, it was

:50:55.:50:59.

passed. You said this, as a matter of fact, however, it is not binding.

:51:00.:51:01.

That is the situation. So what should the Government's

:51:02.:51:09.

response be? Let's look at the substance of it. Those on this side

:51:10.:51:14.

of the house want Universal Credit to succeed, but I fear hearing the

:51:15.:51:18.

debate both today and last week that there are those on the other side

:51:19.:51:22.

that do not want to succeed, and I will be delighted to give way. I am

:51:23.:51:26.

grateful to the honourable member. We have been colleagues on past

:51:27.:51:29.

committees and I have a lot of respect for the way he approaches

:51:30.:51:31.

these matters. When a Government first proposed Universal Credit in

:51:32.:51:36.

2011 it said it would lift 9000 people out of poverty including

:51:37.:51:39.

350,000 children. I agree. A lot of blame which should have been

:51:40.:51:42.

welcomed all around the house. What should the Government's ambitions in

:51:43.:51:45.

terms of the number of people that it expects to be lifted out of

:51:46.:51:54.

policy? -- poverty? I also have respect for the member and I look

:51:55.:51:58.

forward to working with her on committees in the future. I have

:51:59.:52:01.

been told about the Minister will be able to confirm that 250,000

:52:02.:52:05.

additional people will be helped into work as a result of this policy

:52:06.:52:08.

and I want to turn to that point as a result. In my view, this is

:52:09.:52:14.

what... No, I want. This is what the Government's should be. It should be

:52:15.:52:19.

to ensure that Universal Credit succeeds. It should be to ensure

:52:20.:52:24.

that it has that transformative potential to get those people into

:52:25.:52:30.

work and to ensure that they stay in work, but secondly this. To continue

:52:31.:52:35.

to test, to learn, and also to rectify during the gradual roll-out?

:52:36.:52:43.

I will give way. Does he agree with me that there are three things the

:52:44.:52:46.

Government could recommend? The first one is for job centres to make

:52:47.:52:50.

sure they breathe all local councils on what Universal Credit is about

:52:51.:52:54.

and how it is being rolled out. The second one is to encourage job

:52:55.:52:57.

centres to have credit union literature to help avoid people

:52:58.:53:01.

getting into loan sharks and debt problems there? And the third one is

:53:02.:53:06.

to work closely with the largest housing associations like the

:53:07.:53:09.

Romford to establish what best practices between housing

:53:10.:53:12.

associations and the job centre. I am grateful to my honourable friend.

:53:13.:53:17.

If I could say better communication absolutely. But each of us as

:53:18.:53:21.

members of parliament in this place bears responsibility for that

:53:22.:53:24.

communication as well, and having heard the responses, we should be

:53:25.:53:29.

passing goes on to our constituents in good faith and in good time. No,

:53:30.:53:33.

I won't. Interims of what the Government should do, it should be

:53:34.:53:37.

listening and it has listened in respect of telephone numbers. We had

:53:38.:53:40.

that exchange last week. There was an assertion that it was a premium

:53:41.:53:46.

number and the invitation for all telephone calls costing 55p,

:53:47.:53:50.

absolute rubbish. They did not. I am pleased that the Government has

:53:51.:53:53.

listened and in fact the Government has gone further and has indicated

:53:54.:53:57.

that all telephone calls to the Department for Work and Pensions

:53:58.:54:01.

will now be free and I welcome that development in due course. But what

:54:02.:54:05.

the Government should not do is listen to those who want this policy

:54:06.:54:10.

to fail. The system is not perfect, but the Government is right to

:54:11.:54:15.

listen and to learn from its mistakes. But Mr Speaker, it is not

:54:16.:54:19.

cruel to encourage people into work. It is not cruel to support people

:54:20.:54:24.

whilst they are in work or to remove barriers from those in terms of

:54:25.:54:28.

increasing hours or removing disincentives for people getting

:54:29.:54:32.

into work. Arguably, the cruelty was in the old system penalising you if

:54:33.:54:39.

you wanted to take on more hours, leaving people trapped on benefits

:54:40.:54:41.

and not enabling people to reach their full potential. Ruth Cadbury.

:54:42.:54:48.

Thank you, Mr Speaker. Last week, the Government party refused to vote

:54:49.:54:52.

on the opposition Day debate motions seeking a pause on the ball out of

:54:53.:54:58.

Universal Credit. The motion was tabled because Universal Credit is

:54:59.:55:01.

not working in the way it is designed and the way many of us

:55:02.:55:06.

wanted it to. The full roll-out of Universal Credit started in my

:55:07.:55:10.

constituency in April 2016 and it is not working for hundreds of my

:55:11.:55:13.

constituents. I know this because they have told me directly and I

:55:14.:55:18.

have also been told by those trying to help them deal with the

:55:19.:55:23.

consequences and the mess. The CHP, the council, revenue and benefits

:55:24.:55:27.

start. Food bags and community organisations, teachers and school

:55:28.:55:30.

welfare officers. And also those whose income and business depends on

:55:31.:55:34.

regular and reliable payments are also feeling the impact. Council

:55:35.:55:38.

housing associations and landlords but also private landlords, many of

:55:39.:55:42.

whom are small businesses, and childcare providers, also small

:55:43.:55:45.

businesses. And employers are telling me of the stress the delays

:55:46.:55:49.

and nonpayment are having on their staff who are also Universal Credit

:55:50.:55:54.

claimants. Their ability to remain in work because they can't afford

:55:55.:55:56.

childcare place any more of the cost of travel to work. At worst,

:55:57.:56:01.

claimants are losing their home and the only temporary accommodation

:56:02.:56:05.

available at a price on the DWP will pay for is well outside London. Too

:56:06.:56:15.

far to commute for those hoping to keep their jobs. My honourable

:56:16.:56:19.

friend is absolutely right. Does she agree that alongside the delays

:56:20.:56:22.

which are such a huge problem, the system is riddled with errors? The

:56:23.:56:25.

administration of it is not working as it should? If I have time, I will

:56:26.:56:31.

come to that very specific point, but other impacts have emerged as

:56:32.:56:34.

the Government cut the funding for DWP staff which adds to waiting time

:56:35.:56:39.

and errors and many will have seen the article in the Independent from

:56:40.:56:45.

a benefits worker and then there were the cut to in work support

:56:46.:56:49.

undercuts to support for third and subsequent children, and for those

:56:50.:56:52.

of us in areas of very high rent levels like West London, where a

:56:53.:56:57.

small family flat costs around three quarters of an average worker's take

:56:58.:57:02.

home pay, there has been no proper adjustment of the local housing

:57:03.:57:07.

allowance, so against all of this evidence, so clearly set out by MPs

:57:08.:57:11.

on all sides of this house last week, the Government refused to vote

:57:12.:57:19.

and three parliamentary days later, has still made no statement in the

:57:20.:57:22.

house in response to the many important and excellent points made

:57:23.:57:25.

in the debate calling for a pause. The leader of the house committed

:57:26.:57:29.

the Government to responding to the debate and the vote. There is no

:57:30.:57:33.

reason why the Secretary of State or a minister could not have come to

:57:34.:57:36.

this house before now, at least with an initial response, and the

:57:37.:57:39.

Minister did not use the opportunity he had earlier to respond to devote

:57:40.:57:44.

last week. The Government's actions, or rather lack of them, holds

:57:45.:57:49.

Parliament in contempt and those already unable to feed themselves or

:57:50.:57:53.

their children, those who are facing eviction or have lost their jobs and

:57:54.:57:57.

lost their dignity and their hope for the future. A particular example

:57:58.:58:00.

from my casework as to why the Government needs to freeze and that

:58:01.:58:06.

a pause on Universal Credit roll out, to different people at

:58:07.:58:08.

different times, whose Universal Credit was stopped when employers

:58:09.:58:14.

paid them at the end of the outgoing month because of the way the weekend

:58:15.:58:19.

fail or the bank holiday, the DWP stopped their claim because they

:58:20.:58:22.

told them they had been paid double that month so they were not entitled

:58:23.:58:25.

to any Universal Credit. It took weeks and weeks of no money to pay

:58:26.:58:31.

the rent, their childcare places being lost, and they were put at

:58:32.:58:34.

risk of losing their jobs. If Universal Credit claim is terminated

:58:35.:58:40.

by the DWP, even by mistake of the DWP, it cannot be reopened. The

:58:41.:58:43.

claimant is required to make a fresh claim and to use a e-mail address.

:58:44.:58:49.

My honourable friend the member for Oldham East has given how several

:58:50.:58:53.

suggestions for changes and improvements to the Universal Credit

:58:54.:58:57.

system including reducing the six-week wait, reinstating the

:58:58.:59:00.

limited capacity for work element for disabled people, assessing

:59:01.:59:04.

suffered by people on their annual income, reinstating the level of

:59:05.:59:08.

work allowances and reducing top up rates. These are some of the

:59:09.:59:12.

improvements that could be put in, the minister could be considered and

:59:13.:59:14.

could have made some additional comment does now. He didn't. The

:59:15.:59:19.

system needs to be properly resourced, have adequate staff, need

:59:20.:59:23.

adequate IT, local authorities and other landlords need to have access

:59:24.:59:27.

to claim data. The Government, by saying that they want the system to

:59:28.:59:31.

work, are in effect admitting there is a problem. The Government needs

:59:32.:59:35.

to do more than just want this system to work. We need to know when

:59:36.:59:41.

they are going to make it work. Mr Speaker, last week after the debate,

:59:42.:59:46.

you said both this place and what we do here matters very much. I agree

:59:47.:59:51.

with you. And so do my constituents. Jeremy Quinn. I'm conscious that I

:59:52.:59:59.

spoke recently in a debate on the Government's responses to supply day

:00:00.:00:03.

debates and I also spoke in Universal Credit. I recognise that

:00:04.:00:08.

this place repetition is not frowned on and hesitation and deviation are

:00:09.:00:11.

positively encouraged in some quarters but I will do my utmost not

:00:12.:00:14.

to try the patience of the house. But the greatest of respect to the

:00:15.:00:18.

proposers, I do question the title of the debate before us. It asks us

:00:19.:00:22.

to debate the Government's response to the decision of the house on

:00:23.:00:26.

Universal Credit. I know the house knows what the process and proposal

:00:27.:00:31.

means and I am not interested in semantic arguments but it does get

:00:32.:00:36.

to the core of the matter. The Commons expressed the view, as you

:00:37.:00:41.

wisely said, Mr Speaker, it gives its advice to the Government on

:00:42.:00:44.

Universal Credit roll-out, but the house cannot on the basis of an

:00:45.:00:48.

opposition date motion for debate take a decision on a matter of

:00:49.:00:52.

Government policy. As we discussed at length previously and was agreed

:00:53.:00:58.

on both sides of the house, declamatory resolutions proposed for

:00:59.:01:01.

debates on opposition date are not bound by and cannot be binding on

:01:02.:01:06.

the Government. I believe this Constitutional Convention has been

:01:07.:01:09.

entrenched by the fixed in Parliament act of 2011, an act that

:01:10.:01:14.

was supported in the manifesto of both the Labour Party and the

:01:15.:01:17.

Liberal Democrats and when it was last debated three years ago today,

:01:18.:01:20.

the opposition spokesman spoke in favour of the act and said his party

:01:21.:01:24.

continue to support its other is not constitutional requirement for the

:01:25.:01:26.

Government to respond to the resolutions of this nature if that

:01:27.:01:29.

is what the opposition choose to table for their supply day debates.

:01:30.:01:35.

If the Government chooses to have to determine when and exactly how they

:01:36.:01:38.

respond, particularly if there are physical consequences to any actions

:01:39.:01:42.

that they determine. Part of the role of this chamber is to hold the

:01:43.:01:45.

Government to account. And I do not think as a result but the debate

:01:46.:01:50.

last week was in anyway fruitless or a waste of time. We had in the media

:01:51.:01:54.

term in terms of holding the Government to account a Government

:01:55.:01:58.

minister under Secretary of State responding to 17 interventions. In a

:01:59.:02:01.

much shorter speeds as afternoon, my honourable friend reply to 11

:02:02.:02:04.

interventions, being held to account by this house. And I have absolutely

:02:05.:02:08.

no doubt that the talented front bench of the Labour Party will do

:02:09.:02:12.

the utmost all the while to ensure that this Government and the

:02:13.:02:16.

decisions we are making on Universal Credit are drawn to the attention of

:02:17.:02:20.

the electorate. We are comfortable with the roll-out and the time that

:02:21.:02:23.

we are taking and the way that we are presenting this to the country.

:02:24.:02:26.

Ultimately, it will be the electorate that decides. They are

:02:27.:02:28.

seeing the view of the opposition and the Government and that is able

:02:29.:02:34.

role for this house to put across. I'm very comfortable with the

:02:35.:02:37.

decision that our Government has taken an implement these changes.

:02:38.:02:41.

When I was talking to my local job centre, expecting the usual litany

:02:42.:02:43.

of failure that accompanies project on all sides, I got enthusiasm and

:02:44.:02:49.

positivity about the system and how responsive it is. I am pleased in

:02:50.:02:54.

the same way that the Government has already proved itself responsive.

:02:55.:02:58.

50% of new claimant securing advances, the consistent improvement

:02:59.:03:01.

in the timetabling to make payments. There may be other measures the

:03:02.:03:04.

Government can use to bolster the success of the system. They would,

:03:05.:03:08.

however, be wholly wrong to possible the bullet of a system that reduces

:03:09.:03:12.

complexity, increases flexibility, and improves on climate outcomes for

:03:13.:03:17.

the recipients. Mass debate on the subject... I will happily give away.

:03:18.:03:21.

I am grateful to the honourable gentleman for giving way. Honourable

:03:22.:03:25.

members opposite have talked a lot about improving working incentives.

:03:26.:03:30.

I won't go over the history but I want to tell him that I have

:03:31.:03:35.

constituents who say things like this, "My own personal position is

:03:36.:03:40.

that of a single parent. Parent of my disabled child. I can't work as

:03:41.:03:45.

he has very high and complex needs. The roll-out of Universal Credit is

:03:46.:03:54.

frankly terrifying. It is no good... " the honourable lady is always

:03:55.:04:02.

eloquent and I take very seriously the question that she poses to

:04:03.:04:09.

drawing the attention to the Treasury benches. I can handle

:04:10.:04:14.

specific constituent issues but what I can say is that looking at the

:04:15.:04:19.

generality of employment under this Government and here I approach my

:04:20.:04:23.

end, the last time we debated Universal Credit was on a day that

:04:24.:04:26.

we appear in climate figures out and I assume it was only because of the

:04:27.:04:33.

timing issue of the day that the opposition front bench were unable

:04:34.:04:37.

to weave them to strongly into their speeches on the day, so they didn't

:04:38.:04:42.

welcome the 52,000 increase in employment in that quarter or prior

:04:43.:04:48.

quarter, and they didn't welcome the 250,000 increase in the number of

:04:49.:04:54.

people employed and the fact that an appointment is at its lowest rate

:04:55.:04:58.

since 1975. There is evidence that the Universal Credit is helping this

:04:59.:05:02.

success story. I urge the Government to continue to debate how the system

:05:03.:05:08.

can work better but I would argued on no circumstances to hold the

:05:09.:05:10.

roll-out. Last week I shared with the hows my

:05:11.:05:18.

own experience of benefit delay as a single parent while it was working

:05:19.:05:22.

as a teacher. Last week we all sat and listened to members around the

:05:23.:05:27.

house voice their concerns and their constituents concerns about the

:05:28.:05:30.

impact of Universal Credit. We've heard some horror stories. Only they

:05:31.:05:35.

weren't stories. Mr Speaker, they were accounts of ordinary working

:05:36.:05:39.

people living through the so-called reforms that this government has

:05:40.:05:43.

insisted on pushing through. The concerns raised on this side of the

:05:44.:05:49.

chamber were echoed by gingerbread, the CABG, by crisis. And indeed by

:05:50.:05:55.

some members opposite. Surely the government doesn't plan to ignore

:05:56.:05:59.

the decision made by this house and carry on regardless. The six-week

:06:00.:06:02.

wait is forcing people into further debt. My constituency of crew has

:06:03.:06:09.

been identified as already being one of the most indebted places in the

:06:10.:06:14.

country with almost 4000 children living in poverty. My constituents

:06:15.:06:19.

literally cannot afford to be subjected to this punitive

:06:20.:06:22.

programme. But the government admits the six-week wait is nothing more

:06:23.:06:27.

than a penny-pinching exercise is to mark how dare they patronise us with

:06:28.:06:33.

their excuses. Do they really expect me to explain to my constituents

:06:34.:06:37.

that the government's six-week wait is there to teach them how to better

:06:38.:06:44.

manage their finances? And we keep hearing the stock defence, the

:06:45.:06:47.

Universal Credit is getting more people into work. What type of work

:06:48.:06:53.

is that? Secure work? Work that pays a real living wage? We all know what

:06:54.:06:59.

lies behind as unemployment figures. Poverty pay and precarious work. The

:07:00.:07:05.

truth is simply that this government's policies are hurting

:07:06.:07:07.

ordinary working families, hurting the poorest and hurting the most

:07:08.:07:13.

vulnerable in our society. Mr Speaker, we were told this policy

:07:14.:07:19.

would make work pay, but the IMF says 3 million working families will

:07:20.:07:24.

be made on average ?2500 a year worse off. Feedback referrals have

:07:25.:07:30.

increased by more than double the national average in areas where

:07:31.:07:34.

Universal Credit is on full service and has been rolled out. The

:07:35.:07:37.

government has finally listen to the Labour Party and stopped ripping off

:07:38.:07:41.

constituents with its premium charge helpline. Now they need to listen to

:07:42.:07:47.

the cause of charities and councils and immediately pause and fix the

:07:48.:07:52.

roll-out of Universal Credit before more people are pushed into debt,

:07:53.:07:57.

hunger and hopelessness. A pause would stop the rapid increase in the

:07:58.:08:05.

number being brought under by their programme. I ask the Minister to

:08:06.:08:09.

outline the response to the many concerns that have been brought to

:08:10.:08:12.

his attention today. This is the last chance for the government to

:08:13.:08:17.

show it does have some heart, that it can see sense, that it respects

:08:18.:08:20.

the decisions made by this house, or else it risks consigning itself to

:08:21.:08:26.

the dustbin of history as a government that lacks compassion,

:08:27.:08:31.

competence and credibility in equal measure. Chris Green. The foundation

:08:32.:08:41.

of any policy should be on its vision on its values. The value, the

:08:42.:08:46.

idea that work should always pay is clearly a good value, so many people

:08:47.:08:50.

across both sides of the house agree with that. The system ought to be

:08:51.:08:55.

easy to understand because those accessing it should be able to

:08:56.:08:59.

access it without any challenges, barriers, in their way. And simplify

:09:00.:09:04.

the system from six benefits to one achieve the aim. People should be

:09:05.:09:08.

able to increase or decrease the hours as the work changes or the

:09:09.:09:12.

requirements change. It should be quite straightforward for those

:09:13.:09:15.

people who want to increase their hours, for employers who want to

:09:16.:09:19.

give more hours, to be able to give that work, so people can get more

:09:20.:09:22.

experience. There is more reason for employers to give more training,

:09:23.:09:25.

perhaps for people to gain greater qualifications. That allows

:09:26.:09:31.

progression and, perhaps, promotion, in a place of work, which is very

:09:32.:09:36.

good for those individuals, and good for society around them, and the

:09:37.:09:40.

businesses employing them. I won't give way, we're tight for time. The

:09:41.:09:43.

government is delivering for the poorest. Labour governments have

:09:44.:09:50.

always, Labour periods of government have always resulted in an increase

:09:51.:09:58.

in unemployment from 1997 to 2010, unemployment went from 2.1 million

:09:59.:10:01.

to 2.5 million. This government has seen unemployment dropped below 1.5

:10:02.:10:08.

million. The number of... I'll give way. I thank my honourable friend

:10:09.:10:14.

very much for giving way, and does he also agree that as well as the

:10:15.:10:17.

employment figures rising we've also seen more disabled people back to

:10:18.:10:22.

work, and that is a chance for them to fulfil their potential in the

:10:23.:10:26.

workplace and in life. The honourable lady highlights the

:10:27.:10:30.

really important point. Many people have got into work, fully abled

:10:31.:10:35.

people, and what we need to do is ensure the whole of society, all of

:10:36.:10:39.

our communities, can get into work. The number of children in workless

:10:40.:10:45.

households has fallen in every region since 2010, to a record low.

:10:46.:10:49.

The number of children in workless households fell by 90,000 in the

:10:50.:10:54.

last year. The resolution foundation reported the number of low paid,

:10:55.:10:58.

those on less than two thirds of median wage, is at its lowest level

:10:59.:11:04.

since the 1980s. I won't give way. Labour supported Universal Credit,

:11:05.:11:09.

and have no plans to drop it. And that's my honourable friend the

:11:10.:11:13.

member for the Forest of Dean has highlighted, the initial debate was

:11:14.:11:19.

supposed to be about a pause and six. That was changed to just a

:11:20.:11:24.

pause, a pause to do what? To amend or drop it? There are no proposals

:11:25.:11:28.

were at the moment from the opposition to roll out a new system.

:11:29.:11:33.

We have to have this opportunity to fix for the test, learn and rectify.

:11:34.:11:37.

Only 8% of Universal Credit has so far been rolled out. There are

:11:38.:11:43.

proposals to take it to 10%. This is a very slow, cautious procedure. But

:11:44.:11:49.

of issues... I'm going to get to a number of issues that need to be

:11:50.:11:54.

fixed. The policy will be better if it were closer to its values, for

:11:55.:12:01.

example, I believe it should reward people better than it does at the

:12:02.:12:07.

moment. The seven-day waiting period also ought to be reduced, because

:12:08.:12:12.

that gap, where people don't receive any money, in one week, is a very

:12:13.:12:18.

substantial sum of money for people often on the lowest of wages. The

:12:19.:12:22.

test, learn and rectify approach gives opportunity to continue to

:12:23.:12:26.

improve direct payments and improve the system to landlords, that ought

:12:27.:12:33.

to go forward rapidly. But we also need to reflect on the sense that if

:12:34.:12:37.

an individual is in charge of their own finances, that responsibility

:12:38.:12:42.

actually helps the individual, because when they go into full-time

:12:43.:12:46.

work that is a responsibility they will have then. It's a terrible

:12:47.:12:49.

situation where someone who has been so supported by the state and in a

:12:50.:12:53.

sense dependent upon the state, moves into work and has all the

:12:54.:12:57.

challenges of having a new job. In addition to those challenges, having

:12:58.:13:02.

to realise the lack of support for the loss of that support from the

:13:03.:13:07.

welfare system. We also need to, I believe, change the six-week period.

:13:08.:13:11.

It's a very substantial period, it isn't in the spirit, in the values

:13:12.:13:21.

of Universal Credit. I think the government is demonstrating it is

:13:22.:13:24.

listening and a key part of that has been the introduction of the free

:13:25.:13:28.

telephone service. I don't want the roll-out to be stopped. But for it

:13:29.:13:31.

to go on and I think there needs to be reformed. Astala Khan.

:13:32.:13:37.

I am a new member here and last week I was here, unsuccessfully, I didn't

:13:38.:13:45.

have the opportunity to contribute. However I agree with the Minister

:13:46.:13:48.

that the debate was a good debate last week. To me, it is outrageous

:13:49.:13:58.

the government is ignoring the clear will of this house expressed by A

:13:59.:14:04.

vote of 299-0 to pause and fix the roll-out of Universal Credit. This

:14:05.:14:09.

is a real danger to the authority of this Parliament. I want to highlight

:14:10.:14:15.

two issues from my constituency to the Minister: I have a job centre

:14:16.:14:20.

closing in my constituency. Many constituents are worried the low

:14:21.:14:25.

amount of Universal Credit will mean more trips to the job centre, having

:14:26.:14:29.

to travel further. This could result in more sanctions as people are late

:14:30.:14:34.

or miss an appointment. And the second issue... I only have one more

:14:35.:14:42.

short point, then I will see if... The second point is, the rent

:14:43.:14:46.

arrears is higher among Universal Credit claimants, young people

:14:47.:14:49.

cannot receive payments towards housing costs, and the need to

:14:50.:14:52.

borrow money before claimants receive their first payment are all

:14:53.:14:57.

contributing to a high risk of eviction and homelessness. Will the

:14:58.:15:01.

Minister committed to addressing these issues? Is the honourable

:15:02.:15:09.

gentleman completed his speech? I most grateful to the honourable

:15:10.:15:15.

gentleman. Lucy Fraser. How do we encourage more people into work and

:15:16.:15:18.

ensure those not in work have a decent standard of living, it is

:15:19.:15:24.

important. And worthy of debate. It is valuable to debate both the

:15:25.:15:28.

principle behind Universal Credit and government's formulation of the

:15:29.:15:32.

policy. As it is valuable to debate whether, given a further roll-out is

:15:33.:15:36.

due to take place shortly, whether there should be a further pause to

:15:37.:15:41.

resolve and discuss issues such as timing of payments before the

:15:42.:15:47.

roll-out is extended. Both of these, I say, are legitimate concerns. But

:15:48.:15:52.

the difficulty with the motion and debate as it was put last week is

:15:53.:15:56.

that these two issues were conflated into one. The motion before the

:15:57.:16:02.

house on its face purported to raise the second issue. Namely, whether

:16:03.:16:08.

there should be a pause, and a pause alone. A pause, Mr Speaker, is a

:16:09.:16:14.

temporary or brief interruption after which service will resume. The

:16:15.:16:22.

speech in support of the motion went far beyond arguing for a pause and

:16:23.:16:27.

instead identified fundamental weaknesses as she saw it in relation

:16:28.:16:33.

to Universal Credit. She identified no less than 11 individual

:16:34.:16:37.

amendments. Which she wanted to see. She quoted the charity, Gingerbread,

:16:38.:16:45.

who said the errors in the structure of this system itself needed

:16:46.:16:50.

addressing. She said, we cannot allow the devastating impact of

:16:51.:16:55.

Universal Credit roll-out to happen. Mr Speaker, these points are

:16:56.:16:58.

important because when your position brings an opposition Day motion

:16:59.:17:01.

before this house on an important point which affects the lives of our

:17:02.:17:05.

constituents, it's important we as MPs know what we are voting on. When

:17:06.:17:09.

the party opposite puts a motion before this house, and this

:17:10.:17:15.

particular motion, were they intending, Mr Speaker, to request a

:17:16.:17:19.

short and temporary pause to Universal Credit, or were they ask

:17:20.:17:22.

insignificant questions about the operation of Universal Credit?

:17:23.:17:26.

Michaels, Mr Speaker, is the other side of the house, by this motion,

:17:27.:17:30.

were playing politics. And would stick to do is how we voted on this

:17:31.:17:35.

motion. The cars if the government voted in favour of the motion it

:17:36.:17:39.

would be open for them to say they were agreeing with the wider issues

:17:40.:17:42.

of Universal Credit outlined by the honourable member for Oldham East.

:17:43.:17:46.

If they voted against the motion, the opposition would say the

:17:47.:17:50.

government would not even be willing to agree to a short-term temporary

:17:51.:17:56.

measure to fix initial issues with Universal Credit. Would she agree

:17:57.:18:03.

with me that the opposition was Matt motion would have had more

:18:04.:18:07.

credibility if it had actually included the word fix, there was no

:18:08.:18:10.

mention of that, it was simply a pause. I do agree with that because

:18:11.:18:14.

it would have identified what they were addressing, I agree with my

:18:15.:18:18.

honourable member and neighbour for South Cambridgeshire committee asked

:18:19.:18:20.

the honourable member whether she was just asking for an amendment in

:18:21.:18:26.

relationship to the pause. She didn't answer the question. Mr

:18:27.:18:30.

Speaker, we know the other side are playing politics because the

:18:31.:18:34.

honourable member for Welsh all South admitted that in the last

:18:35.:18:39.

standing orders 24 debate that took place. It was put to her by the

:18:40.:18:44.

member for Cheltenham whether she thought it was potentially

:18:45.:18:47.

contentious to put forward a motion for political effect, and she

:18:48.:18:51.

answered, I'm sorry, I thought we were in politics. We are

:18:52.:18:54.

politicians. So that is what we would expect to do in here. Mr

:18:55.:19:00.

Speaker, in this house I expect to debate motions which affect the

:19:01.:19:04.

lives of my constituents. I expect that when I vote it is clear what I

:19:05.:19:11.

have voted on. So I can be held to account. Mr Speaker, that should be

:19:12.:19:13.

the nature of politics. Today, like everyday, and going to

:19:14.:19:25.

be speaking for the many, not the few. And my constituency, and across

:19:26.:19:30.

the United Kingdom, people are worried. They live in fear, and most

:19:31.:19:39.

criminal of all, no one is listening. Many of those

:19:40.:19:44.

constituents feel they are not being listened to, not by the Tories in

:19:45.:19:47.

Westminster, not by the SNP in Scotland. Every day this

:19:48.:19:55.

government's flagship policy on Universal Credit, this is the best

:19:56.:19:59.

example of this... Last week I shared with the house a very simple

:20:00.:20:06.

message I had to the people of Coatbridge and people across the

:20:07.:20:09.

country, this side of the house is listening. My honourable friend from

:20:10.:20:13.

Oldham is listening. The honourable member for Islington North is

:20:14.:20:17.

listening. And the Labour benches are listening. That's why we are

:20:18.:20:20.

here today. I want to start by tackling the myth people want to

:20:21.:20:28.

live on benefits. People are lazy. They are immigrants stealing from

:20:29.:20:32.

British taxpayers. How offensive. How wrong. How damaging. How

:20:33.:20:38.

reflective of the society we are living in today. People don't choose

:20:39.:20:43.

to live on benefits. Millions of children across the United Kingdom

:20:44.:20:51.

are growing up in poverty. I will not give way, I'm going to continue

:20:52.:20:54.

for the backbenchers who also want to speak. Passions are running

:20:55.:20:58.

highly, very highly, but the member must be heard. Mr Gaffney. Thank

:20:59.:21:05.

you, thank you Mr Speaker. These parents go to work. They can't pay

:21:06.:21:09.

their bills. They still have trouble paying bills. They can't fill the

:21:10.:21:17.

fridge. They don't choose to work score live on benefits, this is a

:21:18.:21:21.

country not paying their workers the wages they deserve and it needs to

:21:22.:21:24.

change. Workers need justice. The welfare system was created by

:21:25.:21:33.

the Labour Party and will only ever really be protected and saved by the

:21:34.:21:36.

Labour Party, and I say this and I want to make it clearer. I am not

:21:37.:21:40.

looking to ensure our welfare system isn't accessible, working on

:21:41.:21:47.

delivering for people in need, but I am against a failed system that

:21:48.:21:53.

doesn't work. So far in this country, Universal Credit isn't

:21:54.:21:57.

working. I will give way. I'm grateful. I am grateful to my friend

:21:58.:22:05.

for giving way, would he agree with my constituent who describes

:22:06.:22:08.

receiving Universal Credit is not a choice but the only means for

:22:09.:22:12.

survival, and there is little that is human, supportive, or indeed

:22:13.:22:20.

protective about Universal Credit? We know so many stories across the

:22:21.:22:23.

country of families pushed to breaking point, people who become

:22:24.:22:28.

more and more ill because of the pressure they are put under. We have

:22:29.:22:33.

heard in recent days of attempts from Government to try to control a

:22:34.:22:37.

situation. They now concede that we need to see a cut in the waiting

:22:38.:22:41.

times and receiving payments. Payments that go on food, bills, and

:22:42.:22:46.

simply getting by. That is why this side of the house... And that is why

:22:47.:22:54.

some members on oversight of the house are starting to smell the

:22:55.:23:00.

coffee and would like to know if they agree with the colleagues who

:23:01.:23:04.

have these concerns? I must say, the fact that we were threatened tells

:23:05.:23:12.

me this Prime Minister has only got her job than the ministers of the

:23:13.:23:16.

people across the country who are suffering. I just want to say a word

:23:17.:23:21.

about last week. I had Tory MPs laughing at me. When I was speaking.

:23:22.:23:29.

I saw Tory MPs mocking the moving points raised by honourable members

:23:30.:23:35.

on this side of the house. It was a disgraceful way to behave. And it

:23:36.:23:46.

was made even worse by the fact... Point of order, Mr Simon Hall. I am

:23:47.:23:50.

very grateful and I appreciate that I have not been an house that long

:23:51.:23:53.

and honourable gentleman has cast very serious allegations against the

:23:54.:23:56.

side of the house with no substantiation whatsoever. A number

:23:57.:24:01.

of colleagues have tried to intervene to tease and prise the

:24:02.:24:03.

argument which the honourable gentleman is perfectly putting in

:24:04.:24:08.

order. I take that entirely. But on what he has said on two occasions

:24:09.:24:12.

has certainly caused offence to me and I believe all on the side of the

:24:13.:24:17.

house. Order, order. I can do with only one point of order at a time. I

:24:18.:24:20.

say to the honourable lady for Dewsbury in terms of their

:24:21.:24:24.

contribution, I have heard what the honourable gentleman has said as I

:24:25.:24:32.

understand that he is an equable and even tempered fellow is offended.

:24:33.:24:37.

I'm not sure that I can find a cure for his sense of offence. The

:24:38.:24:40.

honourable gentleman may in his mind have been discourteous, but he was

:24:41.:24:44.

not, although that is a debatable point, as most things are here, it

:24:45.:24:49.

was not disorderly and I hope the honourable gentleman, who is a

:24:50.:24:53.

seasoned graduate of the Oxford union some decades ago has not had

:24:54.:24:57.

his tender sensibilities overly offended. Very well. If there is

:24:58.:25:06.

another point of order, I will take it briefly. Further to the

:25:07.:25:09.

honourable gentleman's point is there, there was an unfortunate

:25:10.:25:12.

occasion in the house last week during the Universal Credit debate

:25:13.:25:15.

when a member opposite benches did make an unfortunate comment or used

:25:16.:25:20.

unfortunate behaviour. He later apologised to the honourable member,

:25:21.:25:24.

so to suggest that there wasn't any mocking or inappropriate behaviour

:25:25.:25:26.

is not true because the honourable member did have the grace to

:25:27.:25:32.

apologise. I am very grateful to the honourable lady for that attempted

:25:33.:25:34.

point of order and I think we will take the view that there has been an

:25:35.:25:39.

exchange. Now, Mr Gaffney, who I think is approaching his peroration,

:25:40.:25:47.

should have an opportunity to do so. Yes, I got an apology and I accepted

:25:48.:25:50.

it and I moved on. It was a distasteful way to behave, but what

:25:51.:25:54.

made it even worse was the fact that you sat on your hands and you did

:25:55.:25:57.

not turn up to do your job. That is what made this matter worse. Order,

:25:58.:26:03.

order. I am enjoying the honourable gentleman's spirited speech but I

:26:04.:26:07.

must say that I did not sit on my hands. I did not fail to turn up to

:26:08.:26:13.

do my duty. I most certainly did my duty. Debate goes through that year

:26:14.:26:17.

and I think that the target of his criticism is other members, but I

:26:18.:26:22.

don't think is targeted me. Mr Speaker, I certainly did not target

:26:23.:26:29.

you. But on a serious note, imagine the people who did not turn up for

:26:30.:26:32.

their appointment for Universal Credit, what happens to them? They

:26:33.:26:37.

get their benefits taken off them. Well let's repeated on the other

:26:38.:26:41.

side of the house. You show no respect. If you can't turn up to do

:26:42.:26:46.

your job, just move over. We are ready and willing to do the job for

:26:47.:26:51.

you. Mr Speaker, I am just about to finish up. Let's hold the Universal

:26:52.:26:59.

Credit. Thanks very much. Mind you, Mr Speaker. It is incredible to

:27:00.:27:04.

follow the honourable member for Coatbridge and Bellshill and his

:27:05.:27:13.

comments. Last Wednesday, when we had the opposition Day debate was

:27:14.:27:15.

the first day in the roll out of Universal Credit. I will be keeping

:27:16.:27:20.

a close eye on that but like everyone I am sensitive to what

:27:21.:27:23.

people are saying about the real cases that are out there. We do need

:27:24.:27:26.

to be sensitive to that. But I have to remind us all why ultimately we

:27:27.:27:33.

are here. It is not just about process or parliamentary vote.

:27:34.:27:35.

Fundamentally, we are here because Gordon Brown committed one of the

:27:36.:27:40.

greatest blunders in UK public policy. Which was to extend the

:27:41.:27:43.

means tested benefits system not just to the poorest, not just to

:27:44.:27:49.

areas of industrial decay, not just to those who are incapacitated, but

:27:50.:27:53.

right across every area of the income stream, creating a massive

:27:54.:28:01.

new era of benefit dependency through the so-called tax credit

:28:02.:28:06.

system. This is a fundamental error. And I don't speak from theory here.

:28:07.:28:12.

Let me talk about my experience. I was running a small business. I had

:28:13.:28:16.

members of staff who refuse to work more than 16 hours because they

:28:17.:28:20.

would lose their tax credits. I even had a case when someone declined a

:28:21.:28:23.

pay rise because of the impact it would have on his tax credits. We

:28:24.:28:28.

have to understand that Gordon Brown created the Road to serfdom. The

:28:29.:28:32.

idea that everybody should be dependent on the state. Well, I

:28:33.:28:35.

fundamentally disagree with that, and I say this, it is impossible to

:28:36.:28:40.

move from a situation where people are so dependent on the state

:28:41.:28:44.

through some cuddly process. It is difficult when people have been made

:28:45.:28:48.

dependent to break them away from that in the way that is best for

:28:49.:28:53.

them. But a system like Universal Credit does that. Of course, it is

:28:54.:28:58.

difficult. Of course, it is an incredibly tricky process. But if

:28:59.:29:00.

you look at its benefits, encouraging people to work more

:29:01.:29:03.

hours and to make the most of their talents, universal support which has

:29:04.:29:10.

work cultures and they can really try to make the most of their

:29:11.:29:13.

ability, that is the sort of system that we want. I give way. Thank you,

:29:14.:29:21.

Mr Speaker. The last Labour Government lifted more than 1

:29:22.:29:25.

million children out of poverty. And paid off more debt than any previous

:29:26.:29:38.

Administration. Fundamentally, what happened was we asked taxpayers to

:29:39.:29:44.

spend 30 billion a year putting a ceiling on wages and productivity.

:29:45.:29:48.

That is basically what happened. Because why would you an more if you

:29:49.:29:53.

are so penalised by the benefits system? Why would you be more

:29:54.:29:58.

productive? And we ask yourself why we have had such flat productivity

:29:59.:30:01.

and flat wage growth. Because we are paying people not to work harder.

:30:02.:30:05.

And there is a fundamental implication of that in the years

:30:06.:30:07.

ahead because we have Brexit coming and we need to remember. What the

:30:08.:30:13.

country voted for and I campaigned for, but in my view the biggest

:30:14.:30:16.

issue was immigration. We want to have sustainable numbers of people

:30:17.:30:19.

coming into this country and if that is to happen and we are to lose

:30:20.:30:24.

access to this almost liberals pool of very hard-working labour,

:30:25.:30:27.

particularly from eastern Europe, we are going to have to get that work

:30:28.:30:33.

from people in the United Kingdom. He is making an extremely passionate

:30:34.:30:37.

case and I would just like to point out an incident in my constituency

:30:38.:30:40.

of Taunton Deane. Recently, a vegetable farmer just said he did

:30:41.:30:43.

not get people to go and work for him and he had to use eastern

:30:44.:30:46.

Europeans. He knows there are people who are unemployed but because of

:30:47.:30:49.

the 16 hour rule, they simply will not take the jobs. Canada is very

:30:50.:30:55.

gently point out that members are relatively recently arrived in the

:30:56.:31:01.

chamber and they then intervene, they do risk stopping colleagues who

:31:02.:31:04.

have been here for some hours from contributing, and I know the

:31:05.:31:07.

honourable lady who is a most courteous person wouldn't want that

:31:08.:31:11.

to happen. Thank you, Mr Speaker. I think it is right to look at welfare

:31:12.:31:14.

reform in the context of Brexit because my worry and I say this

:31:15.:31:20.

sincerely is that you look at a scheme which is not to get more

:31:21.:31:24.

British workers. They are now looking to get people from Ukraine

:31:25.:31:27.

Russia. We have got to think about that because at the moment you can

:31:28.:31:30.

only come to this country as an unskilled migrant from the EU, not

:31:31.:31:34.

from outside. So we have got to look at welfare reform to the lens of how

:31:35.:31:38.

British people rise to the challenge of stepping onto the breach. We had

:31:39.:31:45.

an investigation before the general election and we looked at these

:31:46.:31:49.

issues and the trip is large part of our economy are dependent on this

:31:50.:31:52.

migrant labour, and if we are to change that, we have to understand

:31:53.:31:56.

that this source of the forms we bring to an hour just the start.

:31:57.:32:00.

There is going to have to be a real look at education, welfare and

:32:01.:32:06.

training. All of this stuff is not necessarily going to be easy or

:32:07.:32:09.

palatable but it may mothers to a point where instead of having flat

:32:10.:32:12.

wages and flat productivity, British people are given a fair chance. They

:32:13.:32:17.

do their bit. We back then. We give them the support of the Universal

:32:18.:32:21.

Credit system. We have the training and we have a competitive post

:32:22.:32:25.

Brexit economy and I think personally... I am happy to give

:32:26.:32:28.

way. Would he agree with me that welfare needs to be a platform to

:32:29.:32:32.

build from, not a ceiling you can't break out of? Absolutely. What was

:32:33.:32:37.

created through tax credits was a ceiling because it was so... I will

:32:38.:32:42.

not give way again. I respect the honourable lady but I only have a

:32:43.:32:46.

minute left. As a mortgage broker, I found so many cases were for a

:32:47.:32:49.

family it is such an extraordinary amount of the income paying for the

:32:50.:32:53.

tax credit system. That is not healthy and it is not sustainable. I

:32:54.:32:56.

pay credit to the Government for having the courage, yes, the

:32:57.:33:00.

courage, to take these unpopular decisions and sometimes we have two

:33:01.:33:06.

back unpopular decisions because without that the country cannot move

:33:07.:33:09.

forward. We are doing the right thing and we should be proud to do

:33:10.:33:15.

the right thing. Mr Speaker, under Universal Credit, everybody's

:33:16.:33:19.

monthly pay is sent to each MRC automatically through the PAYE

:33:20.:33:25.

real-time information or RTI system. And each MRC then sends it to the

:33:26.:33:29.

DWP to do the Universal Credit calculation. There had been rumours

:33:30.:33:34.

for some time that the RTI, this system, doesn't work very well. I

:33:35.:33:39.

tabled questions to the minister about this. She flatly denied there

:33:40.:33:42.

is a problem and then it emerged last month through a Freedom of

:33:43.:33:48.

information request submitted by a member of the public, Mr John

:33:49.:33:51.

Slater, that there is a thing called, and I quote, "The late,

:33:52.:34:00.

missing, and incorrect RTI project." Well, Mr Speaker, if RTI is late,

:34:01.:34:04.

missing, or incorrect, we have a problem because it is not then

:34:05.:34:07.

possible to do the Universal Credit calculation that is required. So I

:34:08.:34:11.

tabled a question to the Minister to ask what are the remit activities of

:34:12.:34:18.

the late, missing, and incorrect RTI project. The minister said the back

:34:19.:34:21.

and answer telling me it didn't use exist. But fortunately, each MRC was

:34:22.:34:30.

more forthcoming on this point. So I got a written answer last week from

:34:31.:34:38.

the Treasury which said this, "The vast majority of real-time

:34:39.:34:41.

information submissions are accurate and on time, however a very small

:34:42.:34:47.

number of data quality issues create discrepancies and these can have an

:34:48.:34:51.

effect on individual's tax and benefits position." Well, indeed

:34:52.:34:56.

they can, Mr Speaker. If the information is wrong, the benefit

:34:57.:35:00.

calculation will also be wrong. The following day, also from the more

:35:01.:35:02.

helpful at these two developments, the 17th of October, the Exchequer

:35:03.:35:09.

answer is that this, "During the 16-17 tax year, there were 590

:35:10.:35:15.

million payments to individuals reported by RTI." 5.7% of these were

:35:16.:35:23.

reported late. HMRC does not hold the information in respect of

:35:24.:35:28.

missing or incorrect reports. If over 5% of them were just late, then

:35:29.:35:33.

we do have a serious problem. Looking through all the submissions

:35:34.:35:42.

we receive, briefings ahead of this debate I was struck by the one from

:35:43.:35:46.

the Child poverty action group referring to them and I quote,

:35:47.:35:50.

difficulty making claims for Universal Credit, with many online

:35:51.:35:55.

claims seeming to disappear. Universal Credit being underpaid

:35:56.:35:58.

because real-time information provided by HMRC regarding income is

:35:59.:36:05.

not always reliable or accurate. Claimants being paid the run out of

:36:06.:36:08.

Universal Credit for no apparent reason. -- the wrong amount. What is

:36:09.:36:14.

happening here is the IT is not doing what it's supposed to do. My

:36:15.:36:19.

honourable friend for Brentford referred to the anonymous report in

:36:20.:36:21.

the Independent a couple of weeks ago from somebody working in the job

:36:22.:36:28.

centre who talks about the grim reality of administering Universal

:36:29.:36:32.

Credit. By contrast to the enthusiasm the members opposite told

:36:33.:36:39.

us they are working on this. When there is a discrepancy between what

:36:40.:36:42.

people are paid and what HMRC says they were paid, in other words, an

:36:43.:36:48.

RTI problem, it takes ages to sort the problem out. Members

:36:49.:36:52.

representing constituencies where Universal Credit has been fully

:36:53.:36:57.

rolled out report endless mistakes, delays, and errors, which take weeks

:36:58.:37:04.

and weeks to resolve. Another reason why this project's roll-out should

:37:05.:37:09.

be paused and then faced is to stop these problems being inflicted on

:37:10.:37:17.

tens of thousands more. The honourable member for East Ham, very

:37:18.:37:21.

experienced as a pensions minister. I'm sure he'll be aware of the fact

:37:22.:37:26.

universal currency, the pound, is to change what has become a

:37:27.:37:30.

dysfunctional welfare system which not only drains public finances and

:37:31.:37:35.

is very inefficient, it's a huge waste of human potential. Deeply

:37:36.:37:42.

flawed as the old welfare system was and remains, it's still a lifeline

:37:43.:37:45.

for many of the poorest and most vulnerable people in our society and

:37:46.:37:49.

we have to beat cognisant of that. Ministers must handle with extreme

:37:50.:37:53.

care, even while acting with the very best of intentions. I'm sure by

:37:54.:37:57.

now we are all familiar with the shortcomings of the old system. Not

:37:58.:38:03.

only was it very complex and difficult, therefore, both to

:38:04.:38:05.

navigate as a claimant and to operate for the government and job

:38:06.:38:10.

centres. It created huge disincentives to work, as my

:38:11.:38:14.

honourable friend for South Suffolk talked about earlier. Many would-be

:38:15.:38:19.

job-seekers found themselves facing marginal tax rates, which haven't

:38:20.:38:24.

been seen in this country since Denis Healey sat in number 11. The

:38:25.:38:29.

idea of Universal Credit is that it rewards work. You can work the hours

:38:30.:38:36.

you want, effectively it brings in that flexibility, it allows people

:38:37.:38:42.

not to face that difficult decision that has been mentioned by some

:38:43.:38:45.

honourable members, where they have to turn down work in order that they

:38:46.:38:52.

can keep benefits. I will give way. Does he not agree that under the tax

:38:53.:38:57.

credit system under the last Labour government, the claw-back of wages

:38:58.:39:02.

was 39%, whereas under Universal Credit it is 63%. You only keep 37%

:39:03.:39:08.

of what you earn. If you pay tax, it rises to 75%. You keep a quarter of

:39:09.:39:15.

it. I was going to turn onto tax credit. To my experience when I was

:39:16.:39:20.

dealing with that as a personal finance journalist in 2003 when the

:39:21.:39:25.

credit was launched. Work is the only long-term route to financial

:39:26.:39:29.

independence. Not only does long-term unemployment is that an

:39:30.:39:33.

individual's self-confidence and erode their employability, children

:39:34.:39:37.

who grew up in workless households are far more likely never to enter

:39:38.:39:42.

employment themselves. You have generations, generations of people

:39:43.:39:47.

that do not get into work and therefore you bed down poverty. By

:39:48.:39:52.

acclimatising claimants to the rhythms of the working life, being

:39:53.:39:55.

designed to ensure that employment always pays. Universal Credit is not

:39:56.:40:02.

only supporting today's claimants, but helping to steer many of the

:40:03.:40:06.

next generation of way from this welfare system altogether. A very

:40:07.:40:10.

good thing indeed. This is undoubtedly an enormous change. It

:40:11.:40:14.

would have been wise to have chosen to proceed cautiously. The full

:40:15.:40:19.

roll-out of Universal Credit will be completed until 2020, a whole nine

:40:20.:40:25.

years after the policy was first child. And enacted in that regard.

:40:26.:40:34.

Many dry runs in that respect. That is in stark contrast to the time

:40:35.:40:38.

when tax credits were introduced in 2003. I can remember very well at

:40:39.:40:45.

the time, there was huge disruption to millions of people's lives. At

:40:46.:40:56.

that particular moment. Is he aware 27-2018 was supposed to be the final

:40:57.:40:59.

year for the roll-out of Universal Credit, but the government has

:41:00.:41:02.

accepted previously it needed to improve the process. Does he wonder

:41:03.:41:06.

why the government is being so stubborn now. It shows they are

:41:07.:41:16.

listening in that regard. This roll-out, the idea of it, is so we

:41:17.:41:21.

can actually get this right, so that basically we don't end up with the

:41:22.:41:24.

situation we saw in 2003, with tax credits, where frankly there was

:41:25.:41:29.

complete dead year from the government. I'll complete my

:41:30.:41:37.

remarks. I think basically I would say it's only right we acknowledge

:41:38.:41:40.

the measures the government have put in place to protect vulnerable

:41:41.:41:44.

users, providing the advance payment system for claimants who can't

:41:45.:41:48.

afford to wait six weeks for new payments and ensuring people

:41:49.:41:49.

transferred onto the Universal Credit system see no cash terms lost

:41:50.:41:55.

in their entitlement. The government has rightly announced, I think, the

:41:56.:41:59.

review of the phone lines and the DWP, that is to be really welcomed.

:42:00.:42:06.

That is a positive development in that respect and I do hope in future

:42:07.:42:11.

all government departments are cognisant of such a situation, that

:42:12.:42:14.

we don't have a situation where we have people in need, phoning these

:42:15.:42:20.

lines and being charged in any way excessively. Mr Speaker, we've heard

:42:21.:42:26.

in this debate today and we heard last week about the weight Universal

:42:27.:42:30.

Credit is being rolled out, how it's driving families into desperation

:42:31.:42:32.

and hardship. This house has expressed its view, and still the

:42:33.:42:38.

government buries its head in the sand, wilfully holding its hand over

:42:39.:42:42.

its ears like a wilfully errant child. This roll-out must be halted

:42:43.:42:49.

so the problems identified, many of them today, many of them last week,

:42:50.:42:54.

must be examined and fixed. The consequence of the hardship we've

:42:55.:42:58.

heard about so clearly in this chamber are tearing up the social

:42:59.:43:02.

fabric of our communities in a way that is cruel and completely

:43:03.:43:08.

unnecessary. 25% of claimants are waiting longer than six weeks,

:43:09.:43:12.

according to the DWP's own figures, and six weeks without support is

:43:13.:43:17.

simply not reasonable. The government cannot use the excuse of

:43:18.:43:23.

innocence or ignorance. The problems with this benefit have been laid

:43:24.:43:27.

bare. Parliament has spoken, and deciding not to listen to the

:43:28.:43:31.

voices, the clamour of disapproval of this benefit, from this house and

:43:32.:43:35.

beyond, for very legitimate reasons, does not provide absolution from

:43:36.:43:40.

what is increasingly looking like wilfully causing heart to those in

:43:41.:43:46.

need of support. Service causing harm. I believe, Mr Speaker, since

:43:47.:43:51.

Parliament has spoken on this issue there is an ethical imperative for

:43:52.:43:54.

the government to return to this issue in a reflective manner,

:43:55.:43:59.

offering a positive, meaningful way forward on a matter, the principles

:44:00.:44:05.

of which we can all agree on. What is an issue here is the process, the

:44:06.:44:10.

way this benefit is being rolled out. This is something that is

:44:11.:44:15.

surely not beyond the wit of the government to revisit and improve.

:44:16.:44:21.

It's now seems clear, Mr Speaker, the reason for not pausing this

:44:22.:44:25.

benefit, which is riddled with errors, must be, can only be,

:44:26.:44:32.

arrogance, and an ideological fixation that is really very

:44:33.:44:37.

difficult to understand. I thank the honourable lady for giving way. The

:44:38.:44:40.

SNP have raised three concerns about the credit, timing, direct payments

:44:41.:44:45.

to landlords, and helping those most in need closing the gap. The

:44:46.:44:49.

government has addressed all three concerns including supplying

:44:50.:44:51.

payments for those within five days or in urgent need on the same day,

:44:52.:44:56.

would you welcome those changes and accept it isn't arrogance, the

:44:57.:44:59.

government is listening. I would say to the honourable gentleman... Those

:45:00.:45:03.

three areas identify the only concerns. -- identified are not the

:45:04.:45:10.

only. We are concerned about the six-week wait, the cap to the work

:45:11.:45:13.

allowance, and the flexibility payments. I could go on but I'm

:45:14.:45:18.

constrained by time, there is much wrong with this benefit. I would

:45:19.:45:22.

suggest that fiddling about with three bits, dancing on the head of a

:45:23.:45:26.

pin about what may or may not have been said last week really does not

:45:27.:45:34.

cover it, honourable gentleman. Properly administered, this benefit

:45:35.:45:39.

could really support people, but not unless the time is taken to review

:45:40.:45:45.

the problems with it, some of those I just mentioned. Meanwhile, urgent

:45:46.:45:49.

transitional protection can be put in place to protect those who are

:45:50.:45:52.

victims of it. Victims of it right now. There is no doubt Universal

:45:53.:45:58.

Credit payments need to be more flexible and adaptable to allow

:45:59.:46:01.

people more say, and for the system to be more responsive to how people

:46:02.:46:05.

live their lives and how they manage their household budget. You cannot

:46:06.:46:09.

even begin to talk about an online digital roll-out, unless you have

:46:10.:46:16.

already tackled digital exclusion. People in Scotland, people across

:46:17.:46:19.

the United Kingdom, are suffering tremendously. The Heartbreak Kid is

:46:20.:46:25.

that the suffering is utterly unnecessary. The hardship is because

:46:26.:46:29.

of the way this benefit has been bungled by the government. The

:46:30.:46:35.

status quo is simply not now any longer tenable. I urge the

:46:36.:46:38.

government and the minister today to do the decent thing, pause this

:46:39.:46:42.

roll-out, and fix the problems with it, as this house has voted that

:46:43.:46:49.

they should. Thank you, Mr Speaker, one of the aspects of last week's

:46:50.:46:53.

debate, we've seen and heard it again, is while the front benches of

:46:54.:46:56.

the party 's opposite talk about how they support the principles of

:46:57.:47:00.

Universal Credit, and their concerns about the man of the roll-out, what

:47:01.:47:04.

we hear from those who sit behind them is abject opposition to

:47:05.:47:07.

Universal Credit. It would appear to me they don't so much want to pause

:47:08.:47:11.

the roll-out of Universal Credit as to completely abandon it. I'm

:47:12.:47:16.

speaking as someone who supports not just the principle of welfare

:47:17.:47:21.

reform, but would wish to see its implementation roll forward, because

:47:22.:47:25.

Universal Credit is so much better at helping people to get to a

:47:26.:47:29.

position where they can help themselves. So I would not be happy

:47:30.:47:32.

for my name to be added to those calling for a pause, to the halt of

:47:33.:47:35.

Universal Credit, because the roll-out programme is already

:47:36.:47:39.

planned to take nine years on the reason it is taking nine years is

:47:40.:47:42.

because the government is taking time to get it right. It's called

:47:43.:47:48.

Chip and adjust, learning from experience and adapting, continuous

:47:49.:47:51.

improvement, calling for a pause or a halt doesn't help this process one

:47:52.:47:57.

jot. It's important to tackle a change of this magnitude this way.

:47:58.:48:00.

It's important to take the right amount of time to absorb the lessons

:48:01.:48:06.

being learned. Not giving way at the moment. Look what happened when

:48:07.:48:10.

Labour launched their tax credits with a Big Bang. I'm still helping

:48:11.:48:14.

constituents who got caught up in that mess. ?2 billion in

:48:15.:48:17.

underpayments and overpayment errors. It's just as well to take

:48:18.:48:23.

the time to remind ourselves why it is Universal Credit is such an

:48:24.:48:27.

important plank in welfare reform. Universal Credit is about helping

:48:28.:48:30.

people to prepare to return to the world of work. It is designed to

:48:31.:48:34.

mirror the world of work, when people do return to the world of

:48:35.:48:37.

work it underpins the promise people will always be better off in work

:48:38.:48:44.

and on benefits. Under the existing system, the old system, there was a

:48:45.:48:47.

cliff edge, because it only made sense to work for 16 hours or less

:48:48.:48:51.

and that cannot be good when you end up penalising people because they

:48:52.:48:55.

choose to do the right thing and go to work. The old system punished

:48:56.:48:59.

work, people could lose over ?9 of every extra ?10 they earned. Under

:49:00.:49:04.

Labour the benefit system was so complicated that for some people

:49:05.:49:08.

there was no point in working more, because they would lose more in

:49:09.:49:11.

benefits than they would earn in work. The old system failed to get

:49:12.:49:16.

people into work, it subsidised low wages by letting the taxpayer bill

:49:17.:49:22.

get out of control. It's also worth remembering what work does for

:49:23.:49:29.

people, it instilled a sense... So on the point of low wages, does he

:49:30.:49:34.

agree this government should pay the real living wage? I'm very proud

:49:35.:49:39.

we've introduced a national living wage on this side of the house. It's

:49:40.:49:45.

worth remembering what work does for people, it instilled a sense of

:49:46.:49:48.

confidence, self worth, to be able to manage your own affairs, make

:49:49.:49:52.

your own decisions for yourself and family, to be independent and not be

:49:53.:49:56.

dependent on anyone or anything. That is what work does. That's why

:49:57.:50:01.

it's so important in this debate to recall their row more people working

:50:02.:50:06.

in this country than ever before and unemployment is at a 40 year low,

:50:07.:50:10.

that is a good thing. Something we should be proud of. Universal Credit

:50:11.:50:15.

is helping people get back into work. Universal Credit by people on

:50:16.:50:21.

it are four percentage points more likely to be in work within six

:50:22.:50:25.

months than claimants in similar circumstances on jobseeker's

:50:26.:50:29.

allowance. What Universal Credit is doing is underlying this is only in

:50:30.:50:32.

principle, people should always be better off in work than on benefits.

:50:33.:50:36.

I want to pay tribute to the ministers in the DWP because what I

:50:37.:50:41.

have experienced from them as a genuine openness to engage and

:50:42.:50:46.

receive feedback. Both positive and constructive feedback. They've been

:50:47.:50:50.

impressively responsive to my concerns and more especially to the

:50:51.:50:53.

cases of my constituents that have been brought to their attention.

:50:54.:50:59.

I have been pleased that there has been a response for Argent payments.

:51:00.:51:06.

Claimants who want an advance payment should receive that wouldn't

:51:07.:51:09.

five working days and are getting that and if someone is in immediate

:51:10.:51:12.

need then there is a fast track payment which they can receive on

:51:13.:51:17.

the same day. I had an initial concern about the payback on the

:51:18.:51:19.

advance but I am sure the advances can now be paid for up to six months

:51:20.:51:24.

and then there is a further three months on top of that if it is

:51:25.:51:28.

needed. I have received assurance from ministers on issues facing

:51:29.:51:33.

rural constituencies, but I want to repeat that while I agree that no

:51:34.:51:36.

one should have to wait for six weeks, I think it should not be

:51:37.:51:39.

beyond our means to make improvements to the system to

:51:40.:51:41.

shorten the time to receive first payments, but it would be wholly

:51:42.:51:47.

wrong to hold the Universal Credit full-service for now. I would like

:51:48.:51:55.

to start by paying credit to members on all sides of the house who have

:51:56.:51:59.

listened to their constituents and to people who are suffering under

:52:00.:52:04.

the Universal Credit system. And have called for changes to be made

:52:05.:52:09.

to that system. As many members opposite have pointed out, we have

:52:10.:52:12.

been going through Universal Credit for six years now, and as the

:52:13.:52:17.

previous Secretary of State said, the system seems to be fixed and

:52:18.:52:22.

learn. I wonder what problems he was seeking to address when his

:52:23.:52:29.

Government cut ?5 billion out of the annual budget for Universal Credit

:52:30.:52:32.

and took it from a system that supported people into work into a

:52:33.:52:40.

system that will take on average ?2500 per year from 3 million

:52:41.:52:44.

working families. I urge members of all sides of the house to have a

:52:45.:52:49.

look at the figures from the House of Commons library that state how

:52:50.:52:52.

many families in their own constituency are currently working

:52:53.:52:57.

on tax credits and will lose those sort of sums. It should come as a

:52:58.:53:04.

revelation to us all and to those of us whose constituencies have already

:53:05.:53:08.

experienced the roll-out of full-service not just to unemployed

:53:09.:53:12.

single people but to families, to people who are disabled and seeking

:53:13.:53:17.

to work as well. It must come as a lesson. The Government and members

:53:18.:53:24.

opposite keep claiming that an extra 250,000 people will move into work

:53:25.:53:28.

under Universal Credit. I'm afraid that the figures that they're based

:53:29.:53:34.

on are from 2014-15. On a small sample of single, unemployed

:53:35.:53:38.

claimants, therefore the huge cuts to work allowances came through, and

:53:39.:53:42.

they do not apply to people who have been claiming ES eight or two

:53:43.:53:48.

families. Where analysis for lone parents was that actually their work

:53:49.:53:53.

incentive is reduced by eight percentage points. For second

:53:54.:53:57.

earners, then the huge claw back in Universal Credit actually reduces

:53:58.:54:01.

their incentive to work and for families with children to be taken

:54:02.:54:05.

out of poverty. I urge all members to listen to the experience of

:54:06.:54:11.

Citizen's Advice and the child poverty action group, who say that

:54:12.:54:15.

an extra 1 million children will be taken into poverty by Universal

:54:16.:54:21.

Credit. That must give us all cause for concern. The six-week wait at

:54:22.:54:28.

the start of this policy was not introduced at the start. It came in

:54:29.:54:35.

in August 20 15th and with the extra seven days unpaid waiting time that

:54:36.:54:39.

doesn't mirror the world of work are told. When you move into work, you

:54:40.:54:44.

are paid at most within a month, but mostly within that period and those

:54:45.:54:48.

who have to wait for a full month even can often get an advance. So

:54:49.:54:53.

this isn't mirroring the world of work. It is putting people into

:54:54.:54:57.

debt. Local authorities have found that 31% of people on legacy

:54:58.:55:02.

benefits are inbred arrears, but under Universal Credit that more

:55:03.:55:07.

than doubled to 73%. Debt is not a way to start your world of work or

:55:08.:55:14.

to start your way in life. It means people going to food banks has more

:55:15.:55:17.

than doubled, and that is where you can actually get access to a food

:55:18.:55:23.

bank. In rural areas like mine and in many constituencies of members

:55:24.:55:29.

opposite, food banks are not apparent year. They cannot provide

:55:30.:55:33.

food for families across rural areas. -- a panacea. That will mean

:55:34.:55:39.

children going hungry. We are urging most earnestly the Secretary of

:55:40.:55:42.

State and the Government to listen and make sure that this doesn't

:55:43.:55:45.

affect millions more families, especially those who are coming up

:55:46.:55:54.

to Christmas and to pause now. It is a pleasure to speak after the

:55:55.:55:57.

Honourable lady. She makes sensible points about the Government

:55:58.:56:01.

listening and not wanting to get people into debt at the start of

:56:02.:56:05.

this difficult time in their life. Universal Credit was introduced 15

:56:06.:56:11.

months ago in my constituency and I am in no way ignorant or in denial

:56:12.:56:16.

nor do I like compassion for some of the difficulties that have been

:56:17.:56:20.

caused. The vast majority of people in my experience have not suffered

:56:21.:56:24.

difficulties, but some have. I would put those difficulties into two

:56:25.:56:28.

different categories, which is both technical and structural. The

:56:29.:56:32.

technical in terms of difficulties around mistakes both by the user who

:56:33.:56:37.

is entering into the system and by the people who are administering the

:56:38.:56:42.

system at the benefit end of the system. There have been

:56:43.:56:46.

difficulties. But also, and I have written to my honourable friend, the

:56:47.:56:51.

minister about these difficulties, and I know he will respond in

:56:52.:56:54.

detail. But also in terms of structural difficulties around the

:56:55.:57:00.

monthly payment cycle where many of my constituents, especially at the

:57:01.:57:03.

low-end of the income scale, who get paid weekly, so that has caused some

:57:04.:57:07.

cash flow problems for some of my constituents. Do I want to go back

:57:08.:57:14.

to the old system? I do not. I, like many of my colleagues in here,

:57:15.:57:19.

hoping to meet with the Citizen's Advice Bureau and I have sat in

:57:20.:57:23.

consultations with some of the people who are accessing benefits,

:57:24.:57:27.

and I have had those experiences where people have said, "I cannot

:57:28.:57:33.

work more. There is a 60 hour limit. -- 16 hour. " And the Citizen's

:57:34.:57:39.

Advice Bureau had advised that position. We cannot go back to that

:57:40.:57:45.

situation. We also cannot want to go back to a situation that is less

:57:46.:57:49.

effective, that is worse that getting people into work and keeping

:57:50.:57:53.

those people in work. And can I also put in a plea for the taxpayer in

:57:54.:58:00.

all this conversation? There are two sides to this coin. Of course, there

:58:01.:58:08.

is. The Government has no money. All money is simply collected from the

:58:09.:58:12.

taxpayer and it is to be redistributed. There are now, since

:58:13.:58:18.

a part of these market reforms, there are 700,000 fewer workless

:58:19.:58:22.

households. 14,000 households were people who have never worked are now

:58:23.:58:26.

in work. So that is a benefit to the taxpayer but also to the people in

:58:27.:58:30.

those households, particularly the young people in those households. So

:58:31.:58:34.

fundamental improvement in many cases. And I would like to point out

:58:35.:58:40.

and raise the point I made earlier to the Shadow minister. Just in

:58:41.:58:43.

terms of whether she was describing these upfront payment is alone.

:58:44.:58:50.

Which it clarified the point -- is she saying she does not want to make

:58:51.:58:54.

this a loan, they want to make it an extra payment? Because that will be

:58:55.:58:57.

a burden on the taxpayer. That will be more money that has to come from

:58:58.:59:01.

the taxpayer. If that is what she feels, she should set out her

:59:02.:59:04.

spending plans quite clearly and casually to what extra payments she

:59:05.:59:09.

is going to make and is that for those people who do not ask for

:59:10.:59:13.

these payments? We must take the taxpayer into account in all of

:59:14.:59:17.

this. To conclude, I would like to see some changes. There is no

:59:18.:59:20.

question. Particularly around the time skill to ease the burden on

:59:21.:59:23.

some of my constituents who are paid weekly. So ideally from six weeks to

:59:24.:59:28.

a shorter period. And make sure there are upfront payments available

:59:29.:59:32.

and are publicised to all people who do apply for Universal Credit. And I

:59:33.:59:37.

do think it would be sensible to make more people aware that rent can

:59:38.:59:42.

be made direct to the landlord and also in terms of social housing and

:59:43.:59:49.

in terms of the private renters sector and also for those people who

:59:50.:59:52.

work very hard to deliver these benefits. Thank you, Mr Speaker.

:59:53.:00:02.

Government ignored the decision of the parliamentary opposition debate

:00:03.:00:06.

last week. When will this Government, the fifth richest

:00:07.:00:11.

country in the developed world, start to listen? And learn to govern

:00:12.:00:16.

for the benefit of all people? The Government ignored the pleas of the

:00:17.:00:23.

Westminster debate in January 2000 and 16. Warnings of fundamental

:00:24.:00:28.

flaws and hardships and deaths created and payment delays and a

:00:29.:00:34.

loss provided information. Government was asked to fix the

:00:35.:00:38.

problem before the roll-out. The roll-out continued. There has some

:00:39.:00:43.

improvements since and some in administration and some were people

:00:44.:00:50.

have got a job where they have had an adviser and that has been helpful

:00:51.:00:54.

to those people. But there is not the savage intimidation of the

:00:55.:01:00.

sanctions. When they're attending training provided by the DWP. When

:01:01.:01:08.

they have gone for an interview and there has been a hospitalisation or

:01:09.:01:12.

a slightly less, I would suggest the ministers start to do some

:01:13.:01:16.

interviews of the staff. The Government ignored the Government

:01:17.:01:23.

commissioned IT companies warning of the complexity of the system and the

:01:24.:01:28.

development time which could not be met. The Government ignored councils

:01:29.:01:36.

and the LGA that they could not develop the system to fit Universal

:01:37.:01:39.

Credit in the time allowed. Government ignored the former

:01:40.:01:46.

Secretary of State who called on the Prime Minister to reverse the cuts

:01:47.:01:51.

to Universal Credit, and now we get to it. The aim of Universal Credit

:01:52.:02:00.

was to simplify, to improve work incentives, tackle poverty, among

:02:01.:02:04.

low-income families. This was wrecked in the budget of 2016. Cuts

:02:05.:02:09.

in work allowances and changes to taper allowances. 63% exactly the

:02:10.:02:17.

same as tax credit record. Gone is the incentive to work. Both measures

:02:18.:02:23.

introduced by strategy instrument were negative rather than positive,

:02:24.:02:25.

so there was no parliamentary scrutiny of that. ?9.6 billion

:02:26.:02:33.

reduction in support to working families over the next five years.

:02:34.:02:39.

And it would be 3.2 billion in each year by 2020. That is the difference

:02:40.:02:47.

between the initial Universal Credit that there was much support for.

:02:48.:02:51.

That's the difference. The incentives are gone and there is a

:02:52.:02:55.

lot less money going to the recipients. Before the Prime

:02:56.:03:02.

Minister says that Universal Credit is working. Universal Credit is a

:03:03.:03:10.

universal shambles from the outset. This was stopped in his tracks by

:03:11.:03:15.

cutting tax credits, slipping through the cuts to statutory

:03:16.:03:21.

instruments. Government decided to implement the further cuts to

:03:22.:03:24.

vulnerable people by rolling it out. There was a public outcry because we

:03:25.:03:34.

had had a debate in this chamber. Personal borrowing and debt is

:03:35.:03:41.

soaring. Schoolchildren suffering from mental health issues. Long-term

:03:42.:03:49.

damage to their lives. This must not happen in this fifth richest

:03:50.:03:54.

country. It must be stopped. Listen to Parliament and to select

:03:55.:04:02.

committees. Make it fit for purpose. This debate follows last week's

:04:03.:04:05.

opposition debate on Universal Credit, a debate in which I also

:04:06.:04:10.

spoke, and one in which we heard a number of contributions from both

:04:11.:04:13.

sides of the house. Very different often very contrasting views. A

:04:14.:04:17.

debate which was an opportunity for members on both sides to come to

:04:18.:04:21.

this chamber and contribute. They did. There was an opposition motion

:04:22.:04:28.

debated and it was heard. And the minister responded. I know that

:04:29.:04:32.

today's motion is on the pausing of the Universal Credit full service

:04:33.:04:37.

roll-out, so what I am left is a little confused as to what they are

:04:38.:04:43.

wanting to pass. Or is it quite simply a case of the opposition

:04:44.:04:46.

wants to stop this piece of really transformational legislation. I

:04:47.:04:51.

think that my friend and member for South East Cambridgeshire hit the

:04:52.:04:56.

nail absolutely on the head earlier this afternoon. But welfare matters,

:04:57.:05:03.

especially when you rely upon it, but so too does improving the

:05:04.:05:07.

systems to ensure that work always pays to it is better and fairer for

:05:08.:05:10.

those who needed a better and fairer for those who pay for it, and the

:05:11.:05:14.

old system simply wasn't working. There is really quite bizarre when

:05:15.:05:20.

it wasn't worth working more than 16 hours. There was no real incentive

:05:21.:05:25.

to work. It is needed to be changed. Evidence shows that Universal Credit

:05:26.:05:28.

is helping people into work faster and helping them into work and

:05:29.:05:34.

staying there longer. I don't want to go over repeat everything I said

:05:35.:05:37.

last week on many of the contributions today. They are on the

:05:38.:05:42.

record and I don't want much time. But I just want to buzz on the issue

:05:43.:05:47.

of pausing, because I do feel this is really what the opposition are

:05:48.:05:51.

intending, to not pass but stop. And this is where this piece of

:05:52.:05:57.

legislation really has potential to change people's lives.

:05:58.:06:00.

To stop a benefit that helps people into work and help them get on in

:06:01.:06:07.

work would simply be wrong. This is a nine-year programme designed to

:06:08.:06:14.

enable gradual, a gradual move towards Universal Credit. Coverage

:06:15.:06:18.

is currently 8% and it's worth remembering that. In the next four

:06:19.:06:23.

months, yes, it be rolling out from eight to 10%. By my reckoning, that

:06:24.:06:30.

is just two percent. I'm coming to a close, Mr Speaker, I can sense in

:06:31.:06:33.

that share a sense of speeding me along. I believe Universal Credit is

:06:34.:06:42.

a response to an overcomplicated system that we inherited from the

:06:43.:06:46.

last government. Recent data, despite what the opposition says,

:06:47.:06:50.

shows Universal Credit is transforming the prospect of those

:06:51.:06:55.

who use it. It is important to continue with this programme and I

:06:56.:06:58.

think my honourable friend the member for Thirsk and Morton gave

:06:59.:07:03.

some very helpful insight into his constituency where there were

:07:04.:07:06.

positive stories. Yes, challenges, but positive stories, too. I'm

:07:07.:07:10.

grateful to the honourable lady, the front edge wind up with... Three

:07:11.:07:18.

minutes each maximum. Annalisa Dobbs. My apologies to colleagues, I

:07:19.:07:22.

had to be in the Finance Bill committee earlier so missed the

:07:23.:07:25.

start of the debate. Alex had detailed many problems with

:07:26.:07:29.

Universal Credit already, I want to focus on two which I mentioned in

:07:30.:07:33.

previous week's debate. The minister wasn't able to come back because he

:07:34.:07:37.

ran out of time. I since written to him and the Secretary of State on

:07:38.:07:40.

these issues of informed consent and data sharing and hope you'll be able

:07:41.:07:44.

to respond formally at the end of this debate with what he plans to do

:07:45.:07:47.

about both. When it comes to informed consent members will recall

:07:48.:07:52.

the words of the Secretary of State. He said often the citizens advice

:07:53.:07:56.

bureau needs to call the local job centre rather than national centre

:07:57.:07:59.

because if it wants to deal with an individual case dealing with the job

:08:00.:08:02.

centre would be more helpful. The bar is, however, centres can't

:08:03.:08:09.

directly speak to the job centre or DWP because they've changed around

:08:10.:08:14.

Universal Credit so don't have... The only individuals who have

:08:15.:08:18.

consent and as a parliament. I would ask the house, who is better to deal

:08:19.:08:21.

with a constituent who has a head injury trying to work out what the

:08:22.:08:25.

Universal Credit allocation should be? Me as an MP who knows very

:08:26.:08:30.

little about this or an organisation like headway, specialist advice

:08:31.:08:33.

agency that used to be able to ride advice but is no longer allowed

:08:34.:08:38.

because of the new rules an implied consent. One example from an advice

:08:39.:08:42.

agency I'd sent to the Minister, our clients are in and out of hospital,

:08:43.:08:45.

often taking heavy-duty pain relief drugs access to computers and

:08:46.:08:49.

remembering login details is often impossible. I will provide other

:08:50.:08:55.

details but they finished by saying, monitoring my clients, they have

:08:56.:09:00.

been properly paid through Universal Credit is a nightmare, the Minister

:09:01.:09:02.

can end this night met immediately today by extending implied consent

:09:03.:09:08.

to advise agencies as previously applied. It would make an enormous

:09:09.:09:12.

difference to vulnerable people. When it comes to data sharing there

:09:13.:09:16.

was discussion about the scope and efficacy of the new landlord portal

:09:17.:09:21.

intended to enable data sharing between landlord and the DWP. The

:09:22.:09:25.

DWP accepts the need to shower some data, but it refuses to share data

:09:26.:09:29.

with local authorities. I don't know if he's ready for this in his

:09:30.:09:34.

constituency. I'd been informed about 4000 households in my

:09:35.:09:36.

constituency will have to take screenshots of their computer if

:09:37.:09:43.

they have them, of their entitlement from DWP. E-mail it or take it into

:09:44.:09:47.

the local authority so the local authority can work out whether they

:09:48.:09:51.

are due to have council tax benefit because the DWP will not share the

:09:52.:09:54.

data with local authorities any more. It can be changed easily, wave

:09:55.:09:58.

your magic wand and change it. Victoria Atkins. I'm extremely

:09:59.:10:05.

grateful Mr Speaker, I hope I can be the last speaker in this debate and

:10:06.:10:09.

end on a sense of agreement. We all in this chamber want people to have

:10:10.:10:18.

the opportunity to work if they are able to work, and to be supported in

:10:19.:10:23.

that process of finding work. And that when they do find work they are

:10:24.:10:27.

paid properly. That, I hope, we can agree on. And that we can also agree

:10:28.:10:32.

on the fact the old system was a nightmare. I don't speak just from

:10:33.:10:39.

working in this place. In my previous career I worked in criminal

:10:40.:10:44.

courts up and down the country. I prosecuted for the Department for

:10:45.:10:49.

Work and Pensions. When I visited Magistrates' Courts and I had a

:10:50.:10:54.

whole load of cases, I would... Camberwell Magistrates' Court, I

:10:55.:10:56.

would work through them. I cannot tell you the number of working mums,

:10:57.:11:00.

single working mums, Ian prosecuted by the DWP because they had gone one

:11:01.:11:06.

or two hours over their 16 hours a week. When members in this house

:11:07.:11:20.

talk about being caring, I myself dropped those cases, took the

:11:21.:11:24.

decision it was not in the public interest. You know when these cases

:11:25.:11:30.

happened? In the early 1990s and early 2000, so when people talk

:11:31.:11:33.

about a caring welfare system that does not pretend the old system

:11:34.:11:41.

cared. Let us instead, please, work together to make this system work

:11:42.:11:45.

better for our constituents. Let's take advantage of the pause that

:11:46.:11:51.

will happen in January 2018 and address some of the issues raised in

:11:52.:11:55.

these debates. Please let's not pretend the old system worked

:11:56.:11:58.

because it didn't, Universal Credit is an effort to design a better

:11:59.:12:02.

system for our constituents, and I support it. To conclude the debate I

:12:03.:12:10.

called Debbie Abrahams. Could I start with a thank you to all

:12:11.:12:15.

speakers in this debate. I cannot express how disappointed I am the

:12:16.:12:18.

government doesn't seem to have heard the concerns raised by our

:12:19.:12:21.

constituents, charities and so many others. And including some of their

:12:22.:12:27.

own members. And how disappointed I am as well the Secretary of State

:12:28.:12:30.

did not come before the house today. What message does this send? It is

:12:31.:12:37.

profoundly disrespectful to this house and the people we represent. I

:12:38.:12:42.

sincerely hope we've not reached a constitutional impasse as the

:12:43.:12:46.

government seem to be refusing to act on the will of this house as

:12:47.:12:51.

expressed in last week's vote. This important constitutional debate is,

:12:52.:12:54.

however, little relief for those living in areas about to be deployed

:12:55.:13:00.

under the Universal Credit. Facing debt, careers and possible

:13:01.:13:03.

evictions, that have occurred elsewhere. In my opening remarks I

:13:04.:13:07.

made clear the areas which Labour wish to see improvement on from this

:13:08.:13:11.

government. These fall under three broad headings. Programme design

:13:12.:13:15.

flaws, reversing cuts to funding, and implementation failures. Our

:13:16.:13:19.

criticisms have been confirmed time and time again by honourable members

:13:20.:13:22.

through this emergency debate, and last week. Mr Speaker, what we have

:13:23.:13:29.

here is a rare case where members of all parties are agreed on the

:13:30.:13:32.

fundamental principles at stake and we are willing to work together to

:13:33.:13:37.

ensure Universal Credit is a success, supporting people into

:13:38.:13:40.

work, without fear of a loss of income. The prime ministers stood on

:13:41.:13:47.

the steps of ten Downing St and told the nation she would help those

:13:48.:13:50.

struggling to get by, that she would build a country for everyone. A year

:13:51.:13:56.

has passed now and no conceivable action has been taken to alleviate

:13:57.:14:02.

the miserable effects of seven years of austerity on those of the lowest

:14:03.:14:07.

incomes. The house's view is clear, the government must act. Should they

:14:08.:14:11.

fail to do so, we'll keep holding them to account, we'll keep fighting

:14:12.:14:16.

on this vital issue, standing up for the 7 million people who will be

:14:17.:14:19.

affected, until change has been realised and we have built a Social

:14:20.:14:24.

Security fit for purpose and therefore all of us in our time of

:14:25.:14:31.

need. The question is that this house has considered the

:14:32.:14:35.

government's response to the decision of the house on pausing the

:14:36.:14:41.

Universal Credit full service roll-out. As many as are of that

:14:42.:14:51.

opinion say aye. Thank you. I'll say it again, the question is that this

:14:52.:14:55.

house... Some people seem to need help. Order! I don't need

:14:56.:15:07.

harrumphing from a sedentary position from a junior whip. As many

:15:08.:15:20.

as Arafat opinion say aye. Those to the contrary, no. The ayes have it,

:15:21.:15:28.

the eyes have it. The clerk will now proceed to read the orders of the

:15:29.:15:31.

day. Smart meters Bill, second reading. The whip is supposed to say

:15:32.:15:39.

now, thank you. I'll now call the Secretary of State for business,

:15:40.:15:43.

enterprise... We've got a lot of pressure on time. If the honourable

:15:44.:15:47.

gentleman really thinks is necessary, I know he thinks

:15:48.:15:50.

everything that concerns him is terribly important, let's hear it,

:15:51.:15:54.

point of order, Mr Andrew Bridge in. Could you clarify how a member of

:15:55.:15:58.

this outwardly raise an issue relating to quality and standards...

:15:59.:16:02.

I dealt with that. I don't know whether the honourable gentleman was

:16:03.:16:05.

in his place or not, there were points of order raised about

:16:06.:16:09.

equality matters and respect issues earlier. With which I dealt, no

:16:10.:16:14.

clarification is required, my guidance was sought, I proffered it,

:16:15.:16:18.

we're short of time. There is a debate now in which other people

:16:19.:16:22.

wish to part. If the honourable gentleman is interest he can seek

:16:23.:16:25.

guidance from my office, he doesn't need to raise a point of order now.

:16:26.:16:30.

It's desperately insensitive to other colleagues who wish to take

:16:31.:16:35.

part in current debates in the chamber. It's not complicated. I

:16:36.:16:41.

call the Secretary of State, Secretary Doctor Greg Clark. Thank

:16:42.:16:45.

you Mr Speaker, I beg to move that the smart meters Bill is now read

:16:46.:16:50.

for a second time. This bill, which passed its pre-legislative scrutiny

:16:51.:16:56.

in 2016, last year, is now in scope and technical in nature. But it is

:16:57.:16:59.

an important bill that supports the delivery of the smart meter

:17:00.:17:03.

intimidation programme to modernise and outdated part of our energy

:17:04.:17:07.

infrastructure. Smart meters are the next generation of metering

:17:08.:17:10.

technology, they are an important element of a smart energy system. We

:17:11.:17:14.

set out in the recent smart systems and flexibility plan how smart

:17:15.:17:20.

meters will enable technologies such as response, whereby consumers can

:17:21.:17:23.

gain financially if they know what will shift their electricity use at

:17:24.:17:27.

peak times. The data provided by smart meters will also help improve

:17:28.:17:31.

investment decisions in Britain's energy infrastructure. Mulder more

:17:32.:17:38.

efficient energy systems could drive up to ?40 billion in energy cost

:17:39.:17:43.

savings for consumers by 2050. Smart meters will help by giving consumers

:17:44.:17:47.

greater control over how and when they use energy. By allowing homes

:17:48.:17:50.

and businesses to better manage their energy use, we open up the

:17:51.:17:53.

possibility of flexible energy Carys. Taken together with secure

:17:54.:17:58.

smart appliances, consumers would be able to benefit from using energy at

:17:59.:18:03.

times when it is cheaper. And shifting demand to match supply may

:18:04.:18:07.

be cheaper than building generation capacity to meet future demand

:18:08.:18:14.

peaks. This is just the start. New, innovative and disruptive business

:18:15.:18:17.

models and systems will be enabled and will help deliver a cleaner,

:18:18.:18:20.

cheaper and more secure energy future. The smart meter roll-out, as

:18:21.:18:26.

the select committee found, is a vital infrastructure upgrade which

:18:27.:18:30.

supports our ambition to make Britain a world leader in energy

:18:31.:18:33.

innovation. Indeed, this is the first step on that journey

:18:34.:18:37.

exchanging analog meters for a digital model. It will, in itself,

:18:38.:18:42.

deliver savings. Of course I will. I thank my right honourable friend for

:18:43.:18:50.

giving way. Could I congratulate the government for this Bill? But would

:18:51.:18:53.

my right honourable friend agree with me that it is imperative that

:18:54.:18:59.

in addition to advertising from smart energy for the roll-out of

:19:00.:19:04.

these meters, small energy firms that are contacted by consumers,

:19:05.:19:08.

like I've done with my own, promptly respond to consumers on this very

:19:09.:19:13.

matter. I'm grateful to my honourable friend, he's absolutely

:19:14.:19:18.

right, it is important that if we want to have a fully smart grid,

:19:19.:19:22.

then the more people that avail themselves of that, the better. When

:19:23.:19:28.

you have members of the public who share my honourable friend's

:19:29.:19:31.

enthusiasm it's very important they should be given the chance to have a

:19:32.:19:39.

smart meter. Can he explain to the house why the two standard for the

:19:40.:19:45.

roll-out has been so delayed. They understand the frustration he will

:19:46.:19:48.

have probably better than most in the house about the delays to the

:19:49.:19:52.

smart meter programme. Isn't the concern that suppliers will fit lots

:19:53.:19:56.

of snacks one metres, which will be a real barrier to competition and

:19:57.:20:00.

reduce the benefits to consumers of the smart meter programme.

:20:01.:20:04.

O I'm grateful to the right honourable gentleman for raising

:20:05.:20:10.

this point. He is right. In moving towards a fully smart system you

:20:11.:20:16.

want fully interoperability and this is' what Smets2 achieves. It has

:20:17.:20:21.

been tested and will be rolled out from July next year and the key

:20:22.:20:30.

point is that those that have a smart metre under the Smets1

:20:31.:20:34.

standard will be able to access the upgrade, the sof ware upgrades that

:20:35.:20:38.

will provide that interoperability. That's a verip important aspect of

:20:39.:20:42.

the roll-out and I'm very pleased to confirm to him that will take place.

:20:43.:20:47.

I will give way. I'm grateful for that clarification because if the

:20:48.:21:00.

software upgrates will be available, that may put somep noinds rest but

:21:01.:21:05.

there is a danger that some suppliers, the significant six are

:21:06.:21:14.

seeing the roll-out of SSMET1s and that should worry everyone in this

:21:15.:21:17.

House. Has the Secretary of State weighed up the Ben fifths ensuring

:21:18.:21:23.

we have more competition through SMES2 being rolled out, against the

:21:24.:21:28.

obvious downside of deplaying the 2020 deadline. Indeed I'm grateful

:21:29.:21:33.

to the right honourable gentleman for a asking that question. The

:21:34.:21:37.

answer is that it is essential that the upgrade is available so that

:21:38.:21:43.

those smart metres installed under the SMETs 1 standard will be op

:21:44.:21:49.

rabble on the SMETs 2 standard and it has ban key part of testing for

:21:50.:21:52.

the reason the honourable gentleman refers to. The smart metering joup

:21:53.:21:57.

grades the interactivity of the energy system general lane one of

:21:58.:22:03.

the big advantages is if it is fully interactive, then less unneeded

:22:04.:22:06.

generating capacity needs to be invested in, with savings to

:22:07.:22:12.

consumers. But even in the initial operation, there are net savings to

:22:13.:22:18.

the tune of ?300 million available to consumers, in their household

:22:19.:22:23.

bills, as estimated by 2020. And, as I say, in addition to the bill

:22:24.:22:27.

savings, smart metering would deliver benefits to the energy

:22:28.:22:30.

industry and economy and economy more widely. It seems to me

:22:31.:22:34.

essential that we in this country, if we want to plan a prosperous

:22:35.:22:38.

future, building on our strengths, should be the place in the world

:22:39.:22:44.

that can best integrate renewable energy, battery storage, not least

:22:45.:22:47.

through electric vehicles, with the consumer and this is a very

:22:48.:22:50.

important element of that. I'll give way to the honourable gentleman. I

:22:51.:22:55.

thank the Secretary of State for Giving way. Has he taken any

:22:56.:23:00.

consideration that poorer sections of society who might have difficulty

:23:01.:23:03.

in paying, has he considered that? Yes, indeed and it is very important

:23:04.:23:09.

that all consumer groups should be able to access the benefits,

:23:10.:23:15.

including lower bills and that has been an important requirement which

:23:16.:23:19.

actually this Bill addresses. Continuing the powers. Making sure

:23:20.:23:24.

that we have the regulatory ability to since that the roll-out goes to

:23:25.:23:31.

all consumers, and that it is not restricted to the more of a fluent.

:23:32.:23:36.

I am I'm very grateful to what he said to the honourable gentleman. Is

:23:37.:23:41.

he trying to ensure that the suppliers roll-out smart metres to

:23:42.:23:46.

pre-payment customers as soon as possible, because the real benefit

:23:47.:23:50.

to those on low incomes, who are using prepayment, is some of the

:23:51.:23:53.

extra cost associated with prepayments go when we have smart

:23:54.:23:57.

meeters for them? ? The right honourable gentleman is right. We

:23:58.:24:04.

want to extend them esessionly to those on prepayment metres and those

:24:05.:24:09.

who might struggle to afford their energy bills because the benefits of

:24:10.:24:13.

the savings are disproportionately beneficial to them, as is... I will

:24:14.:24:19.

give way. I'm grateful to my right honourable friend. Does he agree

:24:20.:24:22.

with me, one of the biggest issues we face in this market is accuracy

:24:23.:24:29.

on the part of consumers and get consumers engaged to theyp

:24:30.:24:32.

understand their energy use and understand the bill in order to be

:24:33.:24:36.

able to switch and smart metres will be critical to engaging the public?

:24:37.:24:40.

My honourable friend is absolutely right and we have an imbalance in

:24:41.:24:45.

information at the moment and this characterises the energy market. The

:24:46.:24:50.

suppliers know pretty well the consumption patterns of their

:24:51.:24:53.

customers but that same data that the suppliers have, is not available

:24:54.:24:58.

to the customers themselves, so that they can see whether they would be

:24:59.:25:03.

better off, and make considerable savings, either with another

:25:04.:25:07.

supplier or in a different type of tariff that, for example, rewarded

:25:08.:25:15.

the use of appliances at times of peak. So it is an important change

:25:16.:25:21.

being made. I note from the Secretary of State that the Bill is

:25:22.:25:25.

just a start in terms of innovation, however an issue I have found,

:25:26.:25:29.

raised by my local college, in terms of being a training provider in

:25:30.:25:34.

placing these metres that some of the energy companies outsourced the

:25:35.:25:38.

placement of these metres, and they are saying that the installation

:25:39.:25:42.

isn't happening because the training courses, which have been outsourced

:25:43.:25:45.

aren't sufficient. So do the energy companies have a question to answer

:25:46.:25:49.

when it comes to really helping consumers? ? Well, my honourable

:25:50.:25:53.

friend raises an important point. I will be very pleased to take up the

:25:54.:25:59.

particular concerns of her college. The energy companies do have an

:26:00.:26:03.

obligation to roll out smart metres and if they subcontract they don't

:26:04.:26:07.

escape their responsibility in that and again, the purpose of the bill

:26:08.:26:12.

is that it extends the regulatory powers that currently exist through

:26:13.:26:17.

to the end of the roll-out, to make sure that we can ensure that the

:26:18.:26:24.

higher standards apply. I give way. Thank you, Secretary of State for

:26:25.:26:31.

Indulging me one more time. In terms of projected savings consumer

:26:32.:26:35.

benefits estimated that it would be ?5.24 billion of how much of that is

:26:36.:26:39.

based on consumers having to switched and also in the same cost

:26:40.:26:44.

annal Ace ?8.2 billion thought to be supplier benefit. How is that

:26:45.:26:47.

supplier benefit going to get passed on to the consumer? The honourable

:26:48.:26:51.

gentleman raises an important point. There are multiple benefits. So, the

:26:52.:27:03.

savings are, about one-third of the savings come in the actual

:27:04.:27:05.

reductions in energy that is possible. Just over 40% come from

:27:06.:27:11.

the supplier cost savings, not having to read metres, it gets done

:27:12.:27:16.

automatically, but we expect them to be passed on to consumers as savings

:27:17.:27:24.

in their bill, if these activities are avoided, and in the 21st

:27:25.:27:28.

century, it seems to me absurd that you should have to rely on someone

:27:29.:27:33.

coming to you, physically to inspect, sometimes literally a

:27:34.:27:36.

spinning metal wheel, something that is decades out of date. So to have

:27:37.:27:41.

this done automatically, clearly provides important savings. So there

:27:42.:27:45.

are benefits to consumers and indeed to the whole economy. I give way to

:27:46.:27:49.

the right honourable gentleman. I thank my right honourable friend for

:27:50.:27:53.

giving way. Will he confirm that if a customer does not want to have a

:27:54.:27:57.

smart metre they will not be forced to have one installed? I can

:27:58.:28:01.

certainly confirm that to my right honourable friend. Floss obligation

:28:02.:28:07.

whassever. And that's right. The roll-out is well under way. There

:28:08.:28:12.

are 7.7 million smart and advanced metres that have been installed by

:28:13.:28:19.

June 2017. The current rate of installation is around 350,000 per

:28:20.:28:24.

month but that sin ceasing as energy suppliers continue to ramp up their

:28:25.:28:29.

delivery. As the right honourable gentleman mentioned, it is right

:28:30.:28:32.

that we should move on to the second generation of smart metres, the

:28:33.:28:38.

so-called SMETs 2 metres and one of the advantages in so doing, is that

:28:39.:28:45.

the next generation of metres are between 20% to 30% less costly than

:28:46.:28:50.

SMETs 1 metre, so another good reason to upgrade. So, in

:28:51.:28:53.

recognition of the importance of this upgrade and the value it'll

:28:54.:28:59.

bring to consumers, we're committed to see all homes and small

:29:00.:29:02.

businesses being offered, but not compelled to have a smart metre by

:29:03.:29:07.

the end of 2020. We've made... Of course. Thank you, Secretary of

:29:08.:29:13.

State for Giving way once more. To that 2020 target, the install rate

:29:14.:29:19.

needs to go up from 350,000 a month to 1.2 million per month. How is

:29:20.:29:25.

that going to happen? That is - there is a significant increase and

:29:26.:29:29.

it is of the scale that the honourable gentleman describes and

:29:30.:29:32.

that, again, is part of the reason for making sure that we have these

:29:33.:29:35.

powers so that the energy companies do not regard this as optional, but

:29:36.:29:40.

they have to meet their obligations on that. The Government is

:29:41.:29:46.

overseeing the process and it's enabled us to take steps to protect

:29:47.:29:50.

consumers. One feature of this is that we put in place a licence

:29:51.:29:59.

central data and communications were vied, known as. DCC, so the

:30:00.:30:03.

information will not be held exclusively by the supplier, it is,

:30:04.:30:08.

therefore, available with the consumer's consent to competitors.

:30:09.:30:13.

Through the DCC energy companies and other authorised party are able to

:30:14.:30:17.

collect energy data remote lane secure them. Let me just take the

:30:18.:30:22.

House through the specifics of the Bill. The first clause extends by

:30:23.:30:27.

five years the Government's powers to direct the roll-out of smart

:30:28.:30:33.

metres. Since the first legislation was introduced, there is the powers

:30:34.:30:37.

have been for five years at a time. That seems the right approach rather

:30:38.:30:42.

than having powers in perpetuity, and so to come back to the House to

:30:43.:30:47.

renew those powers for five years is consistent with the practice that we

:30:48.:30:53.

have taken. The powers are due... I will

:30:54.:30:56.

I'm once again grateful for his generosity. But, whilst we, whilst I

:30:57.:31:02.

understand why the Government requires powers to extend by another

:31:03.:31:05.

five years, will he agree with me, once again, that it is imperative

:31:06.:31:10.

that all energy companies, including the smaller ones which I mentioned

:31:11.:31:14.

earlier, give information in a tame lip manner to consumers. We are

:31:15.:31:18.

seeing plastered across the underground and in various papers

:31:19.:31:23.

that consumers should contact energy suppliers, but from my own

:31:24.:31:25.

experience, those energy suppliers are not responding in a timely

:31:26.:31:30.

manner. What can he say today, in the chamber, that will assure me

:31:31.:31:34.

that energy companies will respond to consumers now, rather than in two

:31:35.:31:42.

years' time? ? Well the honourable member makes an excellent point and

:31:43.:31:46.

companies round obligation to offer households a smart metre by the end

:31:47.:31:51.

of 2020. These powers allow the Government and the regulator to hold

:31:52.:31:56.

them to their licensed conditions in so doing and again, if he gives me

:31:57.:31:59.

the details of his particular supplier, I would be very happy to

:32:00.:32:05.

take that up. So the powers are due to expire on 1st November 2018 and

:32:06.:32:13.

the bill today extends them for five years. An extension of these powers

:32:14.:32:20.

is necessary in order to ensure the successful roll-out by the end of

:32:21.:32:24.

2020 and to maximise the benefits accruing to consumers during and

:32:25.:32:29.

after the end of the roll-out. Clauses 2 to 10 of the bill

:32:30.:32:34.

introduce a special administration regime to ensure continuity of the

:32:35.:32:38.

smart metre continuation service, currently provided by the DCC.

:32:39.:32:46.

Special administration regimes are common, in fact typical in network

:32:47.:32:51.

companies. And it's primarily designed to guard against the DCC

:32:52.:32:56.

going insolvent, for example, due to cash flow problems if one or more of

:32:57.:33:00.

its energy supplier customers were unable it pay its charges. The DCC

:33:01.:33:05.

licencee is deliberately designed to have limited financial assets of its

:33:06.:33:11.

own, to avoid the cost of holding large capital reserves, it relies on

:33:12.:33:15.

timely and full payments from energy suppliers to meet its own contracted

:33:16.:33:23.

obligations to its subcontractor who provide the communications network.

:33:24.:33:30.

If one larger customer z not makepayments there are conditions

:33:31.:33:34.

within the code to allow it toe make emergency charges on other

:33:35.:33:38.

suppliers. If these emergency charges went unpaid, too, for any

:33:39.:33:43.

reason there would be a Ricks it would go into administration and

:33:44.:33:47.

cease service so. It allows the Secretary of State or Ofgem account

:33:48.:33:50.

Secretary of State's approval to I ply for administration order to be

:33:51.:33:54.

made in relation to the smart metre licencee. Whilst it is in force, the

:33:55.:33:58.

affairs, business and property of the company are to be managed by an

:33:59.:34:02.

aed minute straighter appointed by the court. The aim of the special

:34:03.:34:05.

administration regime is to ensure that the functions of the smart

:34:06.:34:10.

metre communications licencee, under relevant licences are performed

:34:11.:34:13.

efficiently and economically, pending the company being rescued or

:34:14.:34:16.

business being transferred to another K in the you unlikely inooe

:34:17.:34:23.

vent of the DCC's insolvency - in the unlikely event of insolvency,

:34:24.:34:26.

fundamental services may be disrupted, therefore it is prudent

:34:27.:34:31.

to have safeguards in place, as with other network operate ores such that

:34:32.:34:33.

its continued operation is protected. -- operators. This

:34:34.:34:38.

special administration regime is standard practice in the energy

:34:39.:34:41.

sector be and these powers are based on similar regimes that have been

:34:42.:34:44.

introduced for networks and suppliers. Mr Deputy Speaker, the

:34:45.:34:48.

Bill allows the Government to continue to progress with the very

:34:49.:34:51.

important goal, for the national economy, of delivering an energy

:34:52.:34:56.

system across the country, that is smarter, more flexible... I will

:34:57.:35:00.

give way. I'm grateful to the Secretary giving way. . One big

:35:01.:35:06.

policy issue is the interrelationship between the smart

:35:07.:35:10.

metre roll-out with the 2020 deadline and the energy price cap he

:35:11.:35:16.

has proposed. How does he see two two times linking together? Does he

:35:17.:35:21.

see the price cap going once all smart metres have been deployed? The

:35:22.:35:25.

draft Bill the Select Committee is going to scrutinise means that there

:35:26.:35:31.

would be a temporary price cap, whilst the current and competitive

:35:32.:35:33.

conditions in the market continue and as we have discussed, one of the

:35:34.:35:40.

major advantages of the smart metre going is that it corrects the

:35:41.:35:43.

imbalance of information between consumers and suppliers. So that is

:35:44.:35:48.

something that Ofgem will want it take into account in the decision of

:35:49.:35:55.

when to lift that price cap. So it is a very important connection with

:35:56.:35:56.

smart metres. We have to make sure we have in this

:35:57.:36:08.

country one of the smartest most flexible energy systems in the world

:36:09.:36:10.

to enable us to take advantage of new technologies whilst at the same

:36:11.:36:14.

time delivering benefits for households and small businesses. I

:36:15.:36:19.

commend it to the house and I beg to move. The question is that the bill

:36:20.:36:25.

now be read a second time. Rebecca Long Bailey. Thank you Mr Deputy

:36:26.:36:29.

Speaker. The Secretary of State has already articulately outlined the

:36:30.:36:34.

provisions of the smart meters Bill so I won't detain the house for too

:36:35.:36:39.

long on the detail of the bill. Essentially, it has two purposes,

:36:40.:36:43.

firstly to extend the powers of government that it currently has to

:36:44.:36:46.

implement and direct the roll-out of smart meters from 2018-2023, and

:36:47.:36:52.

secondly to establish a second administration regime for the

:36:53.:36:56.

National smart meter communication and data service provider, the DC

:36:57.:37:00.

seat, in the event of its insolvency. The opposition is not

:37:01.:37:03.

opposed to these measures in principle and will be supporting the

:37:04.:37:07.

bill today, but we do have a number of concerns about some of the

:37:08.:37:10.

specific provisions of the Bill and the smart meter programme overall.

:37:11.:37:16.

Clause one extend the powers of the Secretary of State in relation to

:37:17.:37:20.

smart metering from the 1st of November 2018 to the 1st of November

:37:21.:37:26.

2000 23. As the explanatory notes state, this is so he had the ability

:37:27.:37:30.

to intervene when required to drive the timely completion of the

:37:31.:37:36.

roll-out of smart meters by the end of 2020. Now extending the time in

:37:37.:37:41.

which the Secretary of State can intervene to ensure timely

:37:42.:37:45.

completion to three years beyond the planned completion date is somewhat

:37:46.:37:50.

of a paradox. I would not be at all surprised if this was the true

:37:51.:37:54.

intention, Mr Deputy Speaker. As of June this year only 7.7 million

:37:55.:37:58.

smart meters have been installed at homes and businesses. Now the

:37:59.:38:02.

government is committed to the installation of an energy Smart

:38:03.:38:06.

meter to domestic customers and nondomestic customers by the end of

:38:07.:38:13.

2020. 53 million gas and electricity meters and 30 million smaller

:38:14.:38:18.

domestic and nondomestic properties. We almost two years out from the

:38:19.:38:23.

deadline but there are an awful lot of installations to do, millions, in

:38:24.:38:27.

fact. Now it's true that in the last two matter years the pace of has

:38:28.:38:33.

increased by over 288%, which is fantastic. But in order to meet the

:38:34.:38:39.

deadline, as research by the centre on innovation and energy demand at

:38:40.:38:43.

the University of Sussex suggests, 40,000 gas and electricity meters

:38:44.:38:47.

would need to be installed each day, even on present projections. But as

:38:48.:38:53.

installation is voluntary, the thus far has arguably been hindered by

:38:54.:38:57.

poor public awareness. We've heard comments from members on this

:38:58.:39:01.

already. Many would suggest there is a very obvious lack of consumer

:39:02.:39:05.

confidence in the potential benefits of smart meters. In fact recently

:39:06.:39:11.

the government's public attitude Tracker survey found 56% of their

:39:12.:39:16.

sample did not have a smart meter installed while a further 18% had

:39:17.:39:21.

never heard of them. I pre-empt what the minister might say in his

:39:22.:39:25.

response, that the engagement body smart energy GP have found 97% of

:39:26.:39:29.

the population are aware of smart meters. This begs the question, if

:39:30.:39:35.

this is the case, if it is true, despite figures within the

:39:36.:39:39.

government was my own Tracker, why aren't more people having them

:39:40.:39:45.

installed? I will give way. -- government's own Tracker. Does the

:39:46.:39:47.

honourable lady agree with me that of those people you've had smart

:39:48.:39:51.

meters installed, 80% of them would recommend them strongly to a friend

:39:52.:39:56.

or family member. Thank you, the honourable lady makes an interesting

:39:57.:40:00.

point. Ensure those that have had them installed are perfectly happy.

:40:01.:40:04.

The point I'm making is there doesn't seem to be sufficient public

:40:05.:40:08.

awareness of the scale of installations required will need a

:40:09.:40:11.

big push from government and energy suppliers to achieve the objectives.

:40:12.:40:15.

I'm grateful to my honourable friend. One issue that has been

:40:16.:40:20.

raised with me by constituents who are wary of the installation of

:40:21.:40:25.

smart meters is that they are unsure about whether if they change

:40:26.:40:27.

suppliers in future they would have to bear the cost of the smart meters

:40:28.:40:31.

being replaced by the new supplier. I wonder if she agrees it would be

:40:32.:40:35.

useful to be able to give consumers very strong assurances on that

:40:36.:40:40.

point. Just one second, to remind members that at the end of this

:40:41.:40:43.

speech, for backbenchers, I'll introduce an eight minute limit to

:40:44.:40:48.

help people with speeches. My honourable friend makes a fantastic

:40:49.:40:52.

point and the Minister can confirm today that the government expands

:40:53.:40:56.

plans to expand public awareness on this, not just beyond the

:40:57.:41:00.

availability and explaining the benefits of smart meters, it is also

:41:01.:41:04.

imperative to explain the benefits of the data they collect. As well as

:41:05.:41:09.

the ways consumers can access and use that data to bring their energy

:41:10.:41:15.

bills down. On the issue of data specifically we've already heard

:41:16.:41:17.

comments from an honourable member. I'd like to draw to the attention of

:41:18.:41:23.

the Minister the smart consumer Alliance has highlighted to me as

:41:24.:41:27.

part of their own research several consumers in the UK have contacted

:41:28.:41:30.

their energy suppliers to secure the interface to the interface provided

:41:31.:41:37.

by the home area functionality of their smart meter. In all cases this

:41:38.:41:42.

has been unsuccessful because energy suppliers often block connection to

:41:43.:41:46.

the meters, quoting technical difficulties and other issues. These

:41:47.:41:51.

consumer requests were professionally assisted by academics

:41:52.:41:56.

and technology innovators in the UK with devices certified under the UK

:41:57.:42:01.

smart meter standard. As the minister Undersecretary are both

:42:02.:42:05.

aware, this data is useful for research, enabling market

:42:06.:42:09.

competition through accurate tariff and suppliers witching, intelligent

:42:10.:42:12.

heating systems, consumer education and guidance, energy efficiency, as

:42:13.:42:16.

well as many future innovations in home energy management. Despite

:42:17.:42:21.

consumers themselves struggling to access their own data, it is thought

:42:22.:42:27.

these devices are being routinely used by the energy companies

:42:28.:42:30.

themselves for their own data collection purposes. In the design

:42:31.:42:36.

of the smart metering regulation and standards, as well as the

:42:37.:42:39.

justification of the cost of smart meters, the house is aware consumer

:42:40.:42:43.

benefit was at the fore of discussions before implement in the

:42:44.:42:49.

roll-out. Indeed condition 49.4 of the energy supplier license, it is

:42:50.:42:52.

the obligation to support, free of charge, these requests to date. The

:42:53.:42:59.

data collected by smart meters is enormous and has a significant value

:43:00.:43:05.

for customers and those who choose to... Who they choose to share data

:43:06.:43:09.

with. It would be encouraging to hear from the Minister what plans he

:43:10.:43:13.

has in light of concerns I've raised to ensure customers have unimpeded

:43:14.:43:19.

access to the data they are entitled to. Succumbing to the second part of

:43:20.:43:22.

the bill, the special Administration regime... Given the centrality of

:43:23.:43:29.

the DTC to the successful working of the smart meter system, it's clear

:43:30.:43:33.

we have to have a plan in place in the event of its insolvency. I'm

:43:34.:43:38.

concerned about the provisions in clause seven. This clause includes

:43:39.:43:45.

requiring the holder of a licence to raise the charges imposed on its

:43:46.:43:50.

customers or users so as to raise such amount as may be determined by

:43:51.:43:53.

the Secretary of State and pay the amount raised to a specified person

:43:54.:44:01.

for the purpose of making good shortfall... Available to meet the

:44:02.:44:06.

expenses of such a licensee's administration. The notes go on to

:44:07.:44:10.

state this would allow the costs of administration to be be cooked by

:44:11.:44:13.

the license mechanism from the industry. The DTC is a wholly-owned

:44:14.:44:21.

subsidiary of capita plc, to whom the task of providing communications

:44:22.:44:26.

and infrastructure to installation of smart meters has been outsourced.

:44:27.:44:30.

It's not clear in the bill or the explanatory notes, in the event of

:44:31.:44:33.

this wholly-owned subsidiary going into administration, why it should

:44:34.:44:36.

be customers and users, per se, that foot the bill. Especially when

:44:37.:44:41.

they've already suffered the cost of the smart meter roll-out on their

:44:42.:44:46.

energy bills. Now, the science and technology select committee

:44:47.:44:49.

estimated the total benefits of smart meters out to more than ?5

:44:50.:44:54.

billion to consumers, from both energy-saving and microgeneration.

:44:55.:44:57.

However, supplier benefits, which include the big six energy

:44:58.:45:01.

companies, and all those total up to ?8 billion. Despite this, as my

:45:02.:45:05.

colleague the honourable member for South Hampton stated to the

:45:06.:45:13.

government previously, ?130 - ?200 are expected to be paid on bills to

:45:14.:45:18.

recover the installation costs of a smart meter. When two of the big six

:45:19.:45:22.

energy companies announced price rises in February they specifically

:45:23.:45:27.

stated of the 10% increase a substantial element was because of

:45:28.:45:31.

the smart meter policy. The government has previously responded

:45:32.:45:34.

on this, stating they would monitor the extent to which costs were

:45:35.:45:37.

passed on to customers and would intervene to make sure they saw the

:45:38.:45:43.

benefit. But the Minister confirm what assessment he has recently

:45:44.:45:48.

made. In relation to the costs consumers face in relation to smart

:45:49.:45:52.

meter installation. And he still evidence a clear long-term average

:45:53.:45:58.

energy bill saving for smart meter consumers despite this installation

:45:59.:46:02.

cost recovery some? Following on from this I would ask what

:46:03.:46:05.

assessment has the Minister made in relation to the potential costs

:46:06.:46:09.

involved in relation to making good any shortfall in the property of a

:46:10.:46:13.

smart meter communication licensee available to meet the expenses of

:46:14.:46:20.

such a licensee's administration. Appreciate it's a hypothetical

:46:21.:46:24.

question difficult to quantify but if he can't confirm he has assessed

:46:25.:46:28.

this or attempted to, can he confirm whether he has considered setting a

:46:29.:46:32.

limit in terms of the costs allowed to be passed onto consumers, or

:46:33.:46:35.

indeed what safeguards he will put in place to protect consumers an

:46:36.:46:40.

unfair increase in their energy bills as a result of administration

:46:41.:46:44.

expenses? Can he also confirm why the costs seem to be borne by

:46:45.:46:49.

customers or users alone or whether he has considered levying the

:46:50.:46:52.

recovery of any such costs on any other entities who might benefit

:46:53.:46:56.

from smart meter data collection. If not, what is his rationale for not

:46:57.:46:59.

looking at these other entities? He'll no doubt realise there is

:47:00.:47:05.

invariably a clear risk those consumers who have smart meters

:47:06.:47:08.

installed could face a situation where their energy bills increase

:47:09.:47:14.

rather than reduce. It would be helpful if he could provide clear

:47:15.:47:18.

assurances on this matter today. Whilst an insolvency situation is

:47:19.:47:21.

extremely unlikely, a blank cheque for Administration costs hanging

:47:22.:47:27.

over smart meter consumer heads has real potential to deter many people

:47:28.:47:30.

from considering a smart roll-out in the first instance. The opposition

:47:31.:47:36.

has repeatedly... I'm very grateful to her for giving way. I

:47:37.:47:40.

congratulate her on her support of the bill but also points she's

:47:41.:47:45.

raising there. End of the concern raised with me, there are a huge

:47:46.:47:49.

number of these smart meters ending up in landfill and there is no need

:47:50.:47:54.

for that, the smart meters, not smart meters, the old-style meters,

:47:55.:47:58.

still have a value in many export markets. My constituents have taken

:47:59.:48:07.

on the role of getting the old-style meters checked out and sold as an

:48:08.:48:11.

export market. Can I encourage as we go through the process of the bill,

:48:12.:48:15.

whether she can put pressure on the government to consider insuring the

:48:16.:48:20.

W EEE directives are enforced on companies who have the old-style

:48:21.:48:23.

meters, so we can make sure more of these are reused in future. Right

:48:24.:48:29.

back where I thank my honourable friend for his comment committee

:48:30.:48:34.

makes a valid point. Something the opposition will take forward, it

:48:35.:48:37.

would be interesting if the Minister could elaborate on comments the

:48:38.:48:39.

secretary has made in relation to the updating of Swan for example,

:48:40.:48:44.

what would it entail when will this occur? Moving on, we've been clear

:48:45.:48:52.

as an opposition, Mr Deputy Speaker, about our concerns customers are

:48:53.:48:56.

paying for this roll-out. Without adequate safeguards, within this

:48:57.:49:01.

bill, they may end up footing the bill for any potential mismanagement

:49:02.:49:05.

of the data collection regime resulting from insolvency. If this

:49:06.:49:08.

is the case the Minister must realise the risks of this becoming

:49:09.:49:12.

another example of consumer interests being shunted to one side

:49:13.:49:16.

in favour of other interests? Indeed only recently the government

:49:17.:49:20.

promised to knock ?100 of the bills of 70 million households but we've

:49:21.:49:24.

yet to see delivery of this promise. Admittedly, following pressure, the

:49:25.:49:28.

Secretary of State came back with a legislative proposal a couple of

:49:29.:49:32.

weeks ago. I'm extremely concerned at media reports which surfaced at

:49:33.:49:38.

the weekend suggesting internal government sources say they might

:49:39.:49:43.

not intimate the draft bill at all. We learned allegedly the government

:49:44.:49:49.

has already told energy investors it'll be ditched if it feels the big

:49:50.:49:54.

six energy firms are doing enough to tackle high bills. This approach has

:49:55.:49:57.

been confirmed by civil servants. For the avoidance of doubt, can the

:49:58.:50:02.

Minister confirm in his summing up whether these assertions are true,

:50:03.:50:06.

and if not, can he assure the house that the matter what pressure he

:50:07.:50:10.

faces or the Secretary of State, to shelve the energy price cap, the

:50:11.:50:15.

bill, the domestic gas and electricity tariff cap bill will be

:50:16.:50:18.

brought before the house and passed as urgently as possible.

:50:19.:50:24.

May I start by welcoming the speech of the Secretary of State, bringing

:50:25.:50:30.

forward the Bill today. Set out very clearly what the benefits are of the

:50:31.:50:35.

smart metre programme and he's set out for us what this Bill does and

:50:36.:50:40.

the two main provisions, firstly being be to extend the minister's

:50:41.:50:50.

power n time by five years from 2018 to 2023. It is interesting it is

:50:51.:50:53.

five-year batches to make sure it is not unlimited. I think there would

:50:54.:50:58.

be plenty of objections from the Opposition if there were to be

:50:59.:51:02.

unlimited powers so. It takes us to 2023 and it is entirely appropriate

:51:03.:51:07.

it should be brought before us now because the ambition pace which has

:51:08.:51:11.

set out hasn't been achieved and we are running at a programme that's

:51:12.:51:14.

rather slower than we might have anticipated. We have also heard

:51:15.:51:17.

about the introduction of the special administration regime for

:51:18.:51:22.

the body that manages the communication between the smart

:51:23.:51:26.

metres sthechls and the energy companies, the data communications

:51:27.:51:31.

company and the need for resources and facilities to provide protection

:51:32.:51:37.

and rescue in the rare possibility of financial failure. I was very

:51:38.:51:41.

pleased to hear from the honourable lady, the Opposition spokesman the

:51:42.:51:46.

member for Salford and Eccles that the Opposition will be supporting

:51:47.:51:49.

this Bill and they value the measures being brought forward. I

:51:50.:51:54.

want to touch, first of all if I may on the issue with regard to the

:51:55.:51:57.

status of the communications company because it is running behind

:51:58.:52:01.

schedule and it is involved in handling rather bigger sums of money

:52:02.:52:06.

than was previously expected. The costs are now expected to run to ?#

:52:07.:52:13.

00 million. The project has become more complex than originally

:52:14.:52:16.

anticipated. I know that the energy companies themselves are under

:52:17.:52:19.

pressure from the regulator to increase the rate of installation

:52:20.:52:22.

and that's led to more of the SMETs1, the first generation of

:52:23.:52:26.

metres being afforded. It would be quite helpful to hear once again

:52:27.:52:31.

clarification from the minister when he sums up about what happens to

:52:32.:52:35.

those when they are needed to become SMETs2. There's some concern they

:52:36.:52:39.

may need to be replaced. I think the minister said there will be an

:52:40.:52:43.

upgrade but I'm wondering if he can talk people, talk the House through

:52:44.:52:46.

that process because that is an issue I will come on to later. We

:52:47.:52:52.

know the costs have been increased in proofing the technology against

:52:53.:52:55.

cyber attack and this place here having been affected by such an

:52:56.:52:58.

attack, we all understand the importance for that. So, the cost

:52:59.:53:03.

and revenue of the DCC will need to be looked at and the provisions

:53:04.:53:09.

about protection and rescue are thereforings very important. -

:53:10.:53:15.

therefore, very important. I wonder when the minister is summing up will

:53:16.:53:19.

talk about the likelihood of provisions being needed. This gives

:53:20.:53:24.

us all the opportunity, Madame Deputy Speaker to talk about the

:53:25.:53:28.

aims and objectives of smart metres. I'm pleasedes we are now up the

:53:29.:53:32.

rate, we are getting 370,000 per month being installed. Of course the

:53:33.:53:37.

principle behind them is absolutely fantastic and a brilliant one. The

:53:38.:53:40.

information about usage is being sent through to suppliers by a

:53:41.:53:45.

network that's being created. Of course, there are real benefits to

:53:46.:53:48.

that for the utility company. They already will know rates of usage but

:53:49.:53:52.

this will tell them more specifically where the demand is

:53:53.:53:56.

coming from, how much demand there is, the times of Dane all that will

:53:57.:54:03.

enable the utility providers to better able to predict demand and

:54:04.:54:07.

that in turn gives us all a benefit in terms of security of supply. On

:54:08.:54:10.

the other hand, there are real benefits to the consumer. The

:54:11.:54:19.

consumer, by being informed by their ener usage, can make decisions about

:54:20.:54:24.

using energy when it is shaper, they can have greater awhich areness and

:54:25.:54:27.

they'll be better able to manage their bill and could sumption. It

:54:28.:54:31.

struck me, there is an analogy with the computers we find in our cars

:54:32.:54:34.

these days, we know that the M approximate. G on our car will vary

:54:35.:54:40.

according to the speed we drive along the motorway. -- the MPG and

:54:41.:54:47.

it'll change according to the method we use, how much of a hurry we're n

:54:48.:54:51.

I find it interesting to look in the car and look at how I might be able

:54:52.:54:57.

to get one extra mile per gallon my modifying my behaviour and I see a

:54:58.:55:00.

parallel between that and smart metres. The other principle

:55:01.:55:10.

advantage I -- principal advantage I see is that of billing and people

:55:11.:55:13.

pay on the basis of what they estimate they may need and in many

:55:14.:55:19.

instances that leads to people paying more than their actual use.

:55:20.:55:23.

That's great because it times allows them to build up a credit and they

:55:24.:55:28.

don't have a debt to the energy provider but as one person put it to

:55:29.:55:31.

me, not great for the family cash flow. So if they are paying their

:55:32.:55:36.

bills on the basis of the actual amount of energy used, rather than

:55:37.:55:39.

what is anticipated may be used, there is a real benefit. The fourth

:55:40.:55:44.

advantage, that we haven't yet seen, Madame Deputy Speaker, is a matter

:55:45.:55:49.

of concern, is that with smart metres, switching between suppliers

:55:50.:55:55.

ought to be easier because it is the case that somebody looking at their

:55:56.:56:00.

bills would have much more accurate data to go and compare how much they

:56:01.:56:04.

are using with another supplier and that should enable them to make a

:56:05.:56:10.

much more informed decision. And the technology within the metres should

:56:11.:56:13.

able it switch to be made more easily. There is a real link, the

:56:14.:56:17.

Secretary of State referred to it, the connection between that ability

:56:18.:56:19.

and the need for some control and management of prices. But, one of

:56:20.:56:25.

the concerns I have... I will give way. Thank you very much. I have not

:56:26.:56:31.

done this before. Just on what you are saying, I think there is a huge

:56:32.:56:36.

amount of sense in everything you are describing, but one of the

:56:37.:56:40.

things I was surprised to hear, maybe you would be, is that

:56:41.:56:46.

households, more deprived households have not been prioritised for the

:56:47.:56:52.

introduction of smart metres and in what you are suggesting, it would be

:56:53.:56:55.

a real advantage to them if they were, as part of their household

:56:56.:56:59.

economy, would you welcome that as well? I thank my neighbour for his

:57:00.:57:05.

remarks there. The issue there is the use of the second generation of

:57:06.:57:10.

metres, the SMETs2 metres and clearly we need to get SMETs2 meet

:57:11.:57:16.

into as many places with prepayment plans as possible in order they can

:57:17.:57:20.

get the benefits of seeing when their electricity is cheapest and

:57:21.:57:25.

using their appliances when they get made maximum advantage I will give

:57:26.:57:28.

way. I am he a gritful to my honourable friend for giving way. He

:57:29.:57:35.

mentioned #1wi6ing. Ed -- switching. And we do need to actedively

:57:36.:57:39.

encourage consumers to switch. I'm sure he will join me in welcoming

:57:40.:57:43.

the package of initiatives that are being taken. We talked about smart

:57:44.:57:48.

metres today. We have the energy switch guarantee as well which is

:57:49.:57:51.

looking to make the whole process easier. Absolutely. I couldn't agree

:57:52.:57:56.

with the honourable lady more. In many ways, I regret the need for us

:57:57.:58:00.

to consider a price cap because I think the answer to the problem that

:58:01.:58:04.

we are trying to deal with is to make it easier for consumers to

:58:05.:58:09.

understand exactly how much energy they are using, to understand how

:58:10.:58:16.

much that amount of energy can cost from another supplier and have the

:58:17.:58:18.

ability it make an easy and effective switch. I agree entirely

:58:19.:58:23.

with the honourable lady. I thank the honourable gentleman for giving

:58:24.:58:26.

way. In answer to the honourable gentleman on the benches over there,

:58:27.:58:31.

isn't the real point that for consumers on prepayment metres, who

:58:32.:58:35.

are having to pay more than the rest of the population, because of the

:58:36.:58:39.

cost of administration a prepayment metre, with moving to smart

:58:40.:58:45.

meeterings that cost will go and so, prepayment metre consumers, are

:58:46.:58:49.

amongst the most likely to benefit the most and therefore, that aspect

:58:50.:58:52.

of the roll-out, as I tried to achieve as Secretary of State,

:58:53.:58:57.

should be accelerated. The honourable gentleman makes a superb

:58:58.:59:01.

case for the need to get smart metre roll-out advanced amoving as quickly

:59:02.:59:04.

as we possibly can. So we know that there are lots of reasons why we

:59:05.:59:11.

need to move on to SMETs2. But we do have some problems around smart

:59:12.:59:15.

metres and SMETs1. And I hadn't really come across these until just

:59:16.:59:20.

this weekend. I received an e-mail from a constituent of mine. Mr and

:59:21.:59:27.

Mrs Lafferty, who are a dual fuel customers of First Utility. They

:59:28.:59:30.

were interested in the idea of smart metres. They understand what the

:59:31.:59:33.

benefits would be and they arranged for an installation. In the first be

:59:34.:59:37.

stance, that installation took two to three months to install and

:59:38.:59:41.

regrettably was installed in a location which was not particularly

:59:42.:59:47.

accessible to them as elderly residents and their daughter has to

:59:48.:59:50.

look at the metre. And they have to look at the metre because, just a

:59:51.:59:54.

matter of a few months after the installation of their smart metre,

:59:55.:59:58.

they decided to transfer to another provider. They decided to transfer

:59:59.:00:03.

to EDF, believing that there would be a better price but they were

:00:04.:00:10.

astonished to find that their smart metre wasn't compatible. And it is

:00:11.:00:18.

now being used as a dumb meet we are their daughter having to visit their

:00:19.:00:21.

home taking readings. One of the concerns is that accounts such as

:00:22.:00:25.

this are discouraging people from taking up the advantage of a smart

:00:26.:00:32.

metre. Then on Facebook I put a message out some of my constituents

:00:33.:00:35.

to economy. I have one or two messages that I might read if I may,

:00:36.:00:40.

Madame Deputy Speaker, one constituent said "I had a smart

:00:41.:00:43.

metre installed by one company, it worked fine and inchanged to a

:00:44.:00:46.

company, it doesn't work for the new company. It is ridiculous there is

:00:47.:00:49.

not a standard technology." The answer is there will be but we need

:00:50.:00:53.

to crack on with it. And another constituent said "It is good to see

:00:54.:00:57.

how much we were spending but it hasn't changed the way we do

:00:58.:01:01.

things." That's something we need to get across, "I haven't yet changed

:01:02.:01:05.

supplier but I know if we do we will need to change the metre. The

:01:06.:01:09.

installer said they are working on a metre which would be compatible

:01:10.:01:13.

across all suppliers and at that point wouldn't need changing so, it

:01:14.:01:16.

might be worth waiting. What we must not do is put people off in the

:01:17.:01:20.

short term because of any issues happening right now. ! Madam deputy

:01:21.:01:30.

chair we in the SNP support the roll youted of smart meeterings but it is

:01:31.:01:33.

essential that maximising environmental protections are at the

:01:34.:01:37.

heart of any strategy to do so. It is empowering for consumers to have

:01:38.:01:41.

near real-time information on their energy consumption to help them

:01:42.:01:45.

control and imaginage their use of energy -- manage their use of energy

:01:46.:01:50.

and at the same time save money and reduce emissions, if roll-out is

:01:51.:01:54.

effective and well-managed there are obvious benefits. Eight in ten

:01:55.:01:58.

people with a smart metre would recommend one to others and the same

:01:59.:02:02.

one with a smart metre say they've taken steps to reduce their energy

:02:03.:02:07.

consumption. Those with in-home display model particularly feel they

:02:08.:02:11.

have a much better idea of what they are spending on energy and check it

:02:12.:02:18.

regularly. If this new technology helps consumers feel,ing having this

:02:19.:02:21.

in their homes is helping them to exercise better control over their

:02:22.:02:24.

energy consumption and helps them to be better informed about their

:02:25.:02:28.

energy use, with greater control over their bill, then, of course

:02:29.:02:35.

that must be welcomed. We've heard in previous speeches about switching

:02:36.:02:40.

suppliers. I'd like to say right at the outset that switching suppliers

:02:41.:02:44.

has limited effect. We know, because of research that has been done, that

:02:45.:02:48.

the people thoend to switch tend to be those who are Bert off. They

:02:49.:02:55.

switch and save money. But this is not having a sufficient impact on

:02:56.:02:59.

the lowest income households. Those who are most dangerous of fuel

:03:00.:03:03.

poverty who find it much more difficult to switch suppliers. And

:03:04.:03:09.

we often hear that smart metres are free to consumers. They are not.

:03:10.:03:13.

They are paid for through energy bills. Every household will,

:03:14.:03:19.

ultimately, pay for the new metre roll-out, via their bill. And it is

:03:20.:03:23.

important that consumers understand that, that I have a smart metre is a

:03:24.:03:29.

choice. And I know that Trading Standards have expressed real

:03:30.:03:33.

concerns that data from Citizens Advice suggests that consumers are

:03:34.:03:38.

not being told that they can f they chose to, refuse a smart metre. .

:03:39.:03:46.

I'm very grateful to the honourable lady for giving way. I think it is a

:03:47.:03:53.

really important point here about consumers from the lowest

:03:54.:03:55.

demographic households, and that's the point about, you know, given

:03:56.:03:59.

that there are all these different tariffs that the different companies

:04:00.:04:03.

have, why don't either the Government or those companies

:04:04.:04:06.

themselves, actually say - we'll stop the responsibility being on you

:04:07.:04:09.

to decide which is the best tariff for you, we have all this data, at

:04:10.:04:13.

the end of every quarter we will look at your bill and tell you which

:04:14.:04:16.

would've been the best tariff and put you on, so you always save the

:04:17.:04:20.

money without having to do the work yourself. The companies should have

:04:21.:04:24.

the information to do that. Well, what the honourable gentleman has

:04:25.:04:27.

said sounds eminently sensible the problem is the better off and the

:04:28.:04:31.

most well-informed people are actually switching and saving and

:04:32.:04:34.

that's being subsidised by the people who are unable to switch and

:04:35.:04:38.

save because they don't feel up to the task, the poorest households are

:04:39.:04:43.

actually subsidising the most of a flu ettent households who have the

:04:44.:04:48.

ability and expertise to switch and save and it is an issue that needs

:04:49.:04:54.

to be addressed. Similarly, those on prepayment metres, the poorest

:04:55.:05:00.

households in comuntsds must have access to smart metres if it is

:05:01.:05:03.

something they chose to do. It is important as part of this gross that

:05:04.:05:07.

the Government's regulated a framework and it establishes clearly

:05:08.:05:11.

the rient obligations of allcy spects of smart metering designs,

:05:12.:05:14.

developments installation and operation as well as monitoring and

:05:15.:05:16.

reporting. Customers must continue to be

:05:17.:05:24.

reassured their data and security are robustly protected during the

:05:25.:05:30.

course of the smart meter roll-out. There has been evidence that the

:05:31.:05:33.

smart meter roll-out is being installed before its requirements as

:05:34.:05:38.

an Internet connected MG system has been fully determined. The UK

:05:39.:05:42.

Government must do everything in its power to ensure consumers have

:05:43.:05:46.

protection amid the roll-out. There are disturbing reports in March of

:05:47.:05:50.

last year in the Financial Times of GCHQ intervening in smart meter

:05:51.:05:56.

security. Claiming the energy, Surrey, the agency, had discovered

:05:57.:06:01.

layering loopholes in meter designs. This has caused some alarm and such

:06:02.:06:07.

concerns must be fully addressed. There must be concern that the plan

:06:08.:06:11.

to install smart meters in every home by 2020 doesn't leave consumers

:06:12.:06:16.

out of pocket. The question must be asked as to whether the cost of this

:06:17.:06:20.

roll-out will be borne by all energy consumers. It's worth pointing out

:06:21.:06:27.

that successful operation of smart meters can also be a postcode

:06:28.:06:31.

lottery. If you live in an area with a poor mobile signal varies a real

:06:32.:06:36.

chance your smart meter won't work, so if we're applauding the merits of

:06:37.:06:41.

smart meters, this has to be borne in mind. Digital inclusion matters.

:06:42.:06:48.

Almost 100,000 fewer households were in fuel poverty in 2015 compared to

:06:49.:06:53.

the previous year in Scotland, but there is still much more to be done.

:06:54.:06:58.

That's why in Scotland, Scottish Government has commissioned a review

:06:59.:07:02.

of the very definition of fuel poverty. That is due to be completed

:07:03.:07:07.

next year, and it is to inform a new fuel poverty strategy, which will be

:07:08.:07:12.

followed up by a warm homes built. There has to be a focus on those in

:07:13.:07:16.

most need of help to heat their homes. A member of the Scottish

:07:17.:07:23.

Government previously reviewed the definition of fuel poverty and came

:07:24.:07:26.

up with a definition I thought wasn't very good. In the England and

:07:27.:07:31.

Wales we reviewed it and came up with a policy that got cross-party

:07:32.:07:36.

consensus. Can I urge her to go back to Edinburgh and suggest she looks

:07:37.:07:40.

at the fuel poverty definition we've produced here in Westminster. The

:07:41.:07:46.

honourable gentleman will know, I am a great advocate, where something is

:07:47.:07:50.

being done well, others should learn from it and if something has been

:07:51.:07:55.

done well in Westminster there is no difficulty in the Scottish

:07:56.:07:57.

Government learning from that, I only wish that arrangement was

:07:58.:08:08.

reciprocal. We need to be mindful of those most in need of help to heat

:08:09.:08:13.

their homes. This must involve a joined up approach, since a wide

:08:14.:08:19.

range of policy areas are encompassed by any attempts to

:08:20.:08:23.

tackle fuel poverty. Citizens advice has stated consumers in vulnerable

:08:24.:08:28.

situations could miss out on a potential benefits of the ?11

:08:29.:08:32.

billion smart meter roll-out which they will be helping to fund through

:08:33.:08:37.

their energy bills. Such risks may relate directly to the installation

:08:38.:08:40.

and all the ability of these households to benefit from the smart

:08:41.:08:45.

meter system. But I have to say, Mr Deputy chair, it has to be said,

:08:46.:08:50.

generations of British consumers have been locked into a risky and

:08:51.:08:55.

expensive project by the UK subsidy deal for a new nuclear power station

:08:56.:09:00.

at Hinkley point in Somerset. This is not my assessment, this is the

:09:01.:09:03.

assessment of the National Audit Office. Under the terms of the 35

:09:04.:09:11.

year contract, EDF is guaranteed, guaranteed, a price of ?92 50 per

:09:12.:09:18.

megawatt hour it generates. Twice the wholesale price. And the subsidy

:09:19.:09:25.

will be paid to energy bills which the government own figures estimates

:09:26.:09:28.

will translate to a 10- ?15 chunk of the average household bill by 2013.

:09:29.:09:40.

And I don't want to revisit or we rehearsed last week's debate but I

:09:41.:09:44.

should point out at this juncture the National Audit Office has also

:09:45.:09:49.

pointed out, worryingly, withdrawal might be interpreted as a change of

:09:50.:09:54.

law resulting in adjustment of the ?92 50 price promised to EDF, we

:09:55.:09:59.

even trigger a one-off payment for EDF through a compensation clause in

:10:00.:10:02.

the contract, I'll leave that for the Minister to consider in his own

:10:03.:10:09.

time. The fact is, for EDF, being guaranteed three times today's price

:10:10.:10:16.

for electricity for 35 years. Former Conservative energy Secretary Lord

:10:17.:10:19.

Howe has criticised the Hinkley deal, among many others, as one of

:10:20.:10:24.

the worst deals ever for British consumers, and if history has

:10:25.:10:28.

protested against endless government guarantees for risk-free returns to

:10:29.:10:33.

the investors. When Hinkley has been completed, we now know several

:10:34.:10:37.

renewable alternatives will be cheaper. When it comes to helping

:10:38.:10:41.

consumers keep the bills down, it's hard to see other white elephant

:10:42.:10:46.

that Hinkley point does so. Sturridge how the white elephant.

:10:47.:10:51.

It's easy to understand why I'm so concerned about consumer protection,

:10:52.:10:54.

not always necessarily been at the heart of the government's thinking.

:10:55.:10:59.

While I wish to put on record my welcoming of the government's

:11:00.:11:04.

movement on the price cap, the price cap, of course, is welcomed, we

:11:05.:11:09.

still have a huge public subsidy for the energy from Hinkley point from

:11:10.:11:13.

the taxpayer. It seems like we're taking with one hand, giving with

:11:14.:11:19.

the other. Every household needs and deserves a safe, affordable energy

:11:20.:11:22.

supply. The government strategy must be clear and what is best for

:11:23.:11:27.

consumers must lie at the heart of the entire process. In contrast, in

:11:28.:11:34.

Scotland, minimum energy efficiency standards will be developed and

:11:35.:11:37.

announced in the private rented sector, with consultations on how

:11:38.:11:40.

owner occupiers can improve the energy efficiency of their homes

:11:41.:11:45.

with financial incentives. Ultimately, this bill must be about

:11:46.:11:48.

empowering consumers and delivering better, smarter and cheaper ways to

:11:49.:11:54.

heat their homes. Smart meters are part of that, but it must deliver

:11:55.:11:59.

for all, especially our vulnerable consumers. And in a way where data

:12:00.:12:04.

is secure and protected. The environmental benefits of course are

:12:05.:12:10.

also important. We support this bill but we do have reservations, as I've

:12:11.:12:14.

outlined to the Minister, and I urge the government to ensure these

:12:15.:12:16.

important elements lie at the heart of these measures. Deputy Speaker, I

:12:17.:12:24.

support the measures in this bill that will help ensure the

:12:25.:12:28.

government's roll-out of smart meters achieve its aims. It is a

:12:29.:12:33.

really important initiative allowing consumers to better understand their

:12:34.:12:41.

energy consumption and reduce it accordingly. Alongside the positive

:12:42.:12:44.

ambitions of the smart meter programme I urge the government to

:12:45.:12:47.

push for an agenda of improving energy efficiency, as this is vital

:12:48.:12:54.

to reduce bills and fuel poverty. Smart meters will help equip us for

:12:55.:12:58.

the future but we must think about a comprehensive package of measures to

:12:59.:13:05.

reduce consumption. The information and data from smart meters could be

:13:06.:13:11.

used to measure the efficiency of, for example, warm home programmes

:13:12.:13:16.

where energy efficiency measures have been installed and the smart

:13:17.:13:19.

meters will then effectively register the drop in consumption of

:13:20.:13:29.

the consumer that that is a benefit from the smart meter programme. A

:13:30.:13:34.

potential benefit. I've just had a smart meter installed at home. It's

:13:35.:13:41.

given me lots of information. At the moment we're not doing half hourly

:13:42.:13:47.

settlement, so there is no incentive for my dishwasher to be set three

:13:48.:13:51.

hours later. I have a delayed programme for example, and I know

:13:52.:13:53.

many consumers will have one on their washing machine. There is

:13:54.:13:57.

currently no incentive on the consumer to make use of that

:13:58.:14:02.

potential saving, and which would reduce demand on the grid, which

:14:03.:14:07.

would lower their electricity bills. It would not make any difference to

:14:08.:14:11.

me, but at the moment as a consumer I'm not incentivised do that. It

:14:12.:14:17.

seems to me that is the huge benefit to the consumers and energy

:14:18.:14:21.

companies of smart meters, because it allows that demand-side

:14:22.:14:27.

management, the technical term, which is rather dry, but if you can

:14:28.:14:37.

save ten, 20p a couple of times a week, delaying starting your washing

:14:38.:14:40.

machine or your dishwasher, actually that starts to add up, it starts to

:14:41.:14:47.

have a real impact on consumer bills. I think that is why the

:14:48.:14:51.

roll-out of this programme is so interesting, because of the huge

:14:52.:15:00.

potential it has for the future. Making a very good point about the

:15:01.:15:03.

use of technology but would she not also accept some of the poorest

:15:04.:15:06.

families in our community cannot afford to buy the white goods that

:15:07.:15:09.

are the cutting of this technology and that is a problem we need to

:15:10.:15:14.

address as well. I know there are some very good companies, for

:15:15.:15:18.

example, a company not that far away from me that recycles white goods

:15:19.:15:25.

that allows people replacing dishwashers or washing machines to

:15:26.:15:32.

give those to a charity which sells them on at low cost. Most of the

:15:33.:15:38.

machines now are looking at and A, A plus rating. Even quite good value

:15:39.:15:43.

machines are quite energy-efficient and I think it will be become a

:15:44.:15:47.

consideration when people are looking at replacement. I do accept

:15:48.:15:54.

it is a big upfront cost for more vulnerable households. But it will

:15:55.:15:59.

help them make more informed choices about where they can save money in

:16:00.:16:02.

the long term. Of course, if you're on benefits, and you qualify for the

:16:03.:16:08.

warm homes discount, the warm homes schemes, you qualify for greater

:16:09.:16:11.

efficiency measures, you will be saving on your electricity bill, and

:16:12.:16:15.

you can use that money that you are not spending on your electricity to

:16:16.:16:21.

help put aside and hopefully come in due course, when you can replace

:16:22.:16:26.

those machines, do it in a way that is as energy efficient as possible.

:16:27.:16:33.

There is a responsibility on consumers to be conscious of energy

:16:34.:16:36.

use and to make the most of the benefits that smart meters bring. We

:16:37.:16:40.

must also combine the roll-out with an effective campaign raising

:16:41.:16:46.

awareness for the need for responsible and efficient energy

:16:47.:16:51.

use. I've recognise the work of smart energy GB in this respect. It

:16:52.:16:56.

is clear they need to do more, they need to inform consumers more about

:16:57.:16:59.

the benefits this programme can bring. And they need to reach

:17:00.:17:07.

further into homes. I see lots of adverts on the TV but I'm not

:17:08.:17:11.

certain it really does explain the benefits to consumers about how they

:17:12.:17:17.

can save bills. Not only because it improves energy security, it also

:17:18.:17:25.

contributes towards meeting our international decarbonisation

:17:26.:17:27.

obligations and the use of the smart meter roll-out has the potential to

:17:28.:17:30.

effectively address the energy trying. It needs concerted action by

:17:31.:17:41.

consumers and suppliers in order that benefits are maximised. --

:17:42.:17:47.

address the energy trilemma. We need to work on a broader scale to

:17:48.:17:51.

address the three issues mentioned. Improving energy efficiency in

:17:52.:17:53.

conjunction with the smart meter programme is so important. I've

:17:54.:17:58.

asked the Chancellor to consider the use of a dedicated infrastructure

:17:59.:18:03.

fund to incentivise energy efficiency measures in the upcoming

:18:04.:18:06.

budget. Because of the benefits that can be leveraged in conjunction with

:18:07.:18:12.

the smart meter roll-out. There are various concerns that need to be

:18:13.:18:15.

addressed and reassurances need to be provided by the government on

:18:16.:18:19.

some of the issues relating to the provision of smart meters. The

:18:20.:18:28.

member for North Ayrshire and Aaron pointed out the concerns around

:18:29.:18:30.

data, it's going to be really important to give that reassurance

:18:31.:18:35.

to consumers about data, and that they understand the benefits of the

:18:36.:18:40.

data that data will bring in terms of reducing their bills. There's

:18:41.:18:45.

also the issue around the 16 bit encryption code for smart meters and

:18:46.:18:51.

I know EDF and other energy companies have indicated that that

:18:52.:18:58.

16 bit smart meter has not yet been developed and that could be very

:18:59.:19:02.

progressive in terms of protection of data and to ensure that there is

:19:03.:19:09.

good interaction between to allow switching easily between all the

:19:10.:19:13.

energy companies. There is no doubt one of the concerns about the

:19:14.:19:18.

current roll-out of SMETs1 is the fact that it does not allow the

:19:19.:19:21.

switching, so you give the consumer the information about their energy

:19:22.:19:27.

consumption, but that lack of ability to smart switch is a shame.

:19:28.:19:35.

I would urge the government to put a rocket under the energy companies to

:19:36.:19:39.

make sure that you roll-out the second generation of meters as soon

:19:40.:19:47.

as the. There are huge potential benefits, I think this is a very

:19:48.:19:51.

exciting development by the government. Particularly for

:19:52.:19:54.

consumers which fall into the vulnerable category, this could be a

:19:55.:19:59.

complete game changer. I know some of the newer energy companies, like

:20:00.:20:09.

Dubai energy, are rolling out smart meters. It is therefore having an

:20:10.:20:12.

impact. I support the government in its aims, but it is clear as this

:20:13.:20:16.

bill goes through committee stage there will be some issues that needs

:20:17.:20:20.

to be ironed out in order that we give the maximum benefits to the

:20:21.:20:25.

consumers, which is what this bill is designed to do.

:20:26.:20:29.

Thank you very much, Mr Deputy Speaker, it is quite clear from the

:20:30.:20:36.

speeches of the honourable laidy and others who have spoken so far, and

:20:37.:20:40.

my contribution we are all agreed actually being able to end estimated

:20:41.:20:44.

bills is a very good goal to achieve. In fact it wags an EU

:20:45.:20:49.

directive back in 2006 that first put this forward that said getting

:20:50.:20:51.

rid of estimated bills was the way to go. In 2009 the European Union

:20:52.:20:57.

actually incompetenticated in its directive, its guidance that they

:20:58.:21:00.

were looking to Member States to roll out smart metres to 80% of

:21:01.:21:06.

consumers with intejented metering systems by 2020, that was just on

:21:07.:21:08.

electricity, they gave no deadline for gas. The interesting aspect of

:21:09.:21:13.

all of this, Mr Deputy Speaker, is every other European Union member,

:21:14.:21:18.

apart from the UK. Decided to go through the distribution network

:21:19.:21:21.

operators, rather than the retail suppliers, which I think was a

:21:22.:21:25.

mistake we made. Because we went forward with the 2020 target. We

:21:26.:21:30.

said it had to be 100% as well. I thine my worry is that across

:21:31.:21:33.

Government, including the last Labour Government and the coalition

:21:34.:21:38.

and in danger now under the Conservative Government, the

:21:39.:21:41.

execution of this programme has been badly managed along the wane often,

:21:42.:21:47.

well not often, all the time consumers put as is put as the last

:21:48.:21:53.

priority when it comes to effective project management of this important

:21:54.:21:56.

scheme. We've heard the 020 target is unlikely to be met. That's

:21:57.:22:01.

probably why clause 1 of the Bill extends the powers toy answered

:22:02.:22:07.

licencing conditions from 1st November 2018, to 1st November 2023.

:22:08.:22:14.

My view is, is rather than having ten different companies competing in

:22:15.:22:18.

any one street to fit a smart metre, if we'd only stood back and made a

:22:19.:22:24.

choice about who should be involved in the implementation of this

:22:25.:22:27.

service, I think we would've been better if we'd gone down the network

:22:28.:22:31.

operators route, rather than the one we've had today. We note cost of

:22:32.:22:36.

this programme paid for entirely by households on their bills is ?11

:22:37.:22:42.

billen and rising. Indeed, as the ITV Big Deal programme highlighted.

:22:43.:22:47.

The estimated cost of this programme has risen by over ?1 billion in the

:22:48.:22:53.

past year alone. I think the reasons for this are cross government

:22:54.:22:56.

departmental incompetence, that included underestimating the number

:22:57.:22:59.

of properties requiring one metre, not two, the number of homes that

:23:00.:23:05.

require two visits because they are not dual fuel customers,

:23:06.:23:08.

underestimated by 10% the number of properties that would require a

:23:09.:23:12.

second visit because the smart metre does not communicate properly. I

:23:13.:23:15.

have already had individuals coming to mee, being told that having had

:23:16.:23:20.

their smart metre fitted, if they chose to switch, they may end up

:23:21.:23:23.

with a dumb metre and they are coming to me saying - Caroline, what

:23:24.:23:29.

is going on here? And everything in this debate about energy always gets

:23:30.:23:32.

laid at the doofrt consumer. It is your fault consumers are not

:23:33.:23:37.

switching enough. It is your fault for not acknowledging the adverts on

:23:38.:23:41.

smart metres and getting one fitted. When are we going to make sure that

:23:42.:23:46.

the energy companies and Government takes responsibility for acting on

:23:47.:23:50.

behalf of the consumers? These are all adding to additional cross

:23:51.:23:54.

burdens on those consumers through no fault of their own. My question

:23:55.:23:58.

to the Government is - when is the Government going to cap the costs to

:23:59.:24:03.

the consumer of this programme, when it tops 12 billion, 13, 15? I think

:24:04.:24:07.

that's something that the Government should seriously look at. It's

:24:08.:24:12.

become clear that with the first generation of smart metres there are

:24:13.:24:15.

problems because they use mobile networks to forward the data from

:24:16.:24:18.

the households but we don't know yet how many will fail to operate if the

:24:19.:24:23.

customer exercises their rights to switch supplier. After all the time

:24:24.:24:29.

and cost of installing I'm afraid many will become dumb metres once

:24:30.:24:32.

more when they move to a new supplier, this is just not

:24:33.:24:35.

acceptable. This revelation led to the installation of a new data

:24:36.:24:39.

network, managed by the data communications company, which went

:24:40.:24:42.

life in November 2016 but the new metres which use the new data

:24:43.:24:47.

network won't be available until November 2018. Now, the Government

:24:48.:24:52.

requires the DCC to produce a delivery plan and they announced

:24:53.:24:55.

that last week to rectify this. The DCC's plan will ensure all first

:24:56.:25:00.

generation of smart metres will be fully functional but that won't be

:25:01.:25:05.

completed until July 2019. Another cost Bourne by the taxpayer for

:25:06.:25:09.

mistakes made by the injury. The House of Commons library reports

:25:10.:25:11.

that the Government claims the net benefits are up to 2030, are an

:25:12.:25:18.

incompetent sted ?5.8 billion shared between Col consumers suppliers and

:25:19.:25:22.

networks. That has already been downgraded. Already downgraded but

:25:23.:25:27.

if we lack into that figure, if the consumers were to gain all of the

:25:28.:25:31.

benefits that would be just ?19 a year saving on bills each year for a

:25:32.:25:35.

decade but to gain even this modest savings from this expensive

:25:36.:25:39.

programme you would have to see energy suppliers passing all of

:25:40.:25:42.

their savings on to consumers. Now I haven't heard that from the energy

:25:43.:25:47.

companies. The truth is, for the energy companies the benefits for

:25:48.:25:50.

their bottom line are obvious. No more metre reading, fewer staff in

:25:51.:25:57.

customer service centres, fielding inquiries from angry customers about

:25:58.:26:00.

delayed switching or inaccurate builds but as I asked at a

:26:01.:26:05.

conference last week, will we see the jobs savings being reinvested

:26:06.:26:09.

into better customer services or greater profits? So far the benefits

:26:10.:26:16.

of smart metres appear to be stacked in Ben in favour of suppliers. One

:26:17.:26:22.

benefit to the networks would be if suppliers provide incentives for

:26:23.:26:25.

customers and consumers to shift their energy use dge Alf one example

:26:26.:26:29.

for the past was economy 7, which encouraged people to heat their

:26:30.:26:34.

water overnight at lower unit costs, with chat metering this principle

:26:35.:26:37.

could be extend. Given what we know I'm sure consumer groups will be

:26:38.:26:41.

concerned if smart metres led to a proliferation of time of use tariff

:26:42.:26:45.

which enabled companies to charge high unit costs at peak time,

:26:46.:26:48.

perhaps above any cap imposed by Government. The Ontario provincial

:26:49.:26:53.

Government, who did introduce smart metres tried to manipulate demand at

:26:54.:26:57.

key times of Dane did so by inflating costs at peak time of use

:26:58.:27:03.

and what then happened was, when they introduced this with smart

:27:04.:27:07.

metres and peak period pricing to give consumers the incentive, the

:27:08.:27:11.

result was not a shift in demand to off peak hours and reduction of

:27:12.:27:16.

energy bills, the pattern of demand moved so consumers ended up paying

:27:17.:27:18.

more for the energy they received. I have to say we should be mindful of

:27:19.:27:25.

concerns from the Fire Brigade service and Fire Brigades union

:27:26.:27:29.

about people putting their washing machines and dish washers on

:27:30.:27:33.

evernight because that's the highest fire risk in a house f a

:27:34.:27:37.

malfunctions and leads to a fire when people are asleep on their

:27:38.:27:43.

beds. Now do I not want to see UK consumer's bills rise because they

:27:44.:27:47.

opt into a complicated tariff they cannot fully work out but appears to

:27:48.:27:51.

offer savings. I hoped to amend this bill to include a price cap because

:27:52.:27:55.

it is about customers saving on their bills but I hope the

:27:56.:27:58.

Government will ensure new time of use tariffs aided by smart metre

:27:59.:28:04.

monitoring will not lead to the energy price cap being

:28:05.:28:08.

circuminvestigated by an industry which let's face it, has run rings

:28:09.:28:11.

around the Government for seven years and haven't acted in in the

:28:12.:28:18.

best interests of consumers. Thank you very much, Madame Deputy

:28:19.:28:21.

Speaker, I welcome the second reading of the smart metres bill, it

:28:22.:28:28.

is an ambitious programme to install 50 million smart metres in domestic

:28:29.:28:33.

and small business premise was a very ambitious completion date

:28:34.:28:37.

anticipated in 2020 but as the member opposite clearly said they

:28:38.:28:40.

need to up their game when it comes to increasing the rate of

:28:41.:28:42.

installations to achieve that target. However, on a more positive

:28:43.:28:49.

note, on the seven or so million metres of the old-style, SMETs1 that

:28:50.:28:54.

are installed there is an 80% satisfaction rate however we need to

:28:55.:28:58.

try to up that 80% rate. It needs to be improved on. The new and improved

:28:59.:29:05.

technology will allow energy customers who have real time I have

:29:06.:29:09.

a wareness of energy consumption and equally importantly, energy cost. I

:29:10.:29:15.

say the earlier smart metres also transformed the experience of

:29:16.:29:18.

prepayment customers and this has to be welcomed and it was stated

:29:19.:29:22.

earlier by somebody in the chamber, that they should maybe be given

:29:23.:29:29.

priority to take them out of the excessive bills they pay. I would

:29:30.:29:32.

welcome that if it was possible through the installation process.

:29:33.:29:35.

But the metres will benefit customers and suppliers to allow

:29:36.:29:39.

customers to be able it better budget for energy bills and

:29:40.:29:42.

suppliers to avoid estimated bills and give accurate billing without a

:29:43.:29:47.

visit to the premise. . Changing o as they say switching suppliers,

:29:48.:29:51.

should and will, I believe, be made easier and will benefit the

:29:52.:29:55.

consumer. However there are issues, then I'm sure energy suppliers need

:29:56.:30:01.

to harmonise that transition to avoid any cons fusion with the smart

:30:02.:30:07.

metre. Recent research by British Gas, involving 200,000 customers

:30:08.:30:10.

using the SMETs1, the older technology metres, has been positive

:30:11.:30:15.

in showing an energy reduction of around some 4% and that eight out of

:30:16.:30:19.

ten users would recommend the use of smart metres.

:30:20.:30:26.

It was mentioned in the benches opposite that some people are wary

:30:27.:30:30.

about the metres. I think if we could allay that fear it is a good

:30:31.:30:34.

thing and I do hope the public will come with us on this very ambitious

:30:35.:30:40.

programme. However, the roll-out of SMETs2 meet letters benefit the

:30:41.:30:43.

consumer, the supplier, the distribution network and the United

:30:44.:30:46.

Kingdom as a whole. And I'm delighted to support this bill.

:30:47.:30:55.

Thank you. Thank you madam deputy speaker. I don't argue with plans

:30:56.:31:01.

for a special administration regime in the convenient of a failure for

:31:02.:31:07.

the DCC but I do have a number of questions about the roll-out, the

:31:08.:31:12.

extension, the monitoring and the cost of the programme. The current

:31:13.:31:18.

smart metre programme is at stage 2.al terntively referred to as the

:31:19.:31:22.

main roll-out which is scheduled to end in 2020. As we've heard, the

:31:23.:31:29.

vast majority of energy companies are still installing the earlier

:31:30.:31:33.

generation of smart metres rather than the more efficient, cheaper and

:31:34.:31:38.

longer-lasting second generation. The Government has announced that as

:31:39.:31:47.

of July 2018, SMETs1 will no longer count towards the 2020 target. Since

:31:48.:31:54.

this phase was actually due to be completed in 2016 what are the

:31:55.:31:59.

reasons for allowing the installation of these less efficient

:32:00.:32:07.

metres until 2018? Hats minister received any representations from

:32:08.:32:12.

energy companies urging this? And if so, what reasons have they given?

:32:13.:32:19.

The committee on energy and climate change has been told that there were

:32:20.:32:23.

2 million smart metres in store. Could that have anything to do with

:32:24.:32:28.

this decision? And if so, is there a risk that the minister might be

:32:29.:32:34.

accused of massaging the figures with what is essential little an

:32:35.:32:45.

infearier metre? And information supplied by parliamentary questions

:32:46.:32:50.

are that by December 2016, some 330,000 smart metres were operating

:32:51.:32:55.

in dumb mode. That is unable to operate as smart metres and that by

:32:56.:33:01.

March of this year, that figure had risen to 460,000 at a cost of

:33:02.:33:07.

between ?30 to ?50 million. Who's responsible for keeping tabs on the

:33:08.:33:14.

cost of this programme? I asked in a PQ how much had been spent on the

:33:15.:33:18.

installation of SMETs1 metres to date. The answer was that the

:33:19.:33:25.

Government does not hold data on the expenditure of smart metre

:33:26.:33:31.

installations. EDF energy has also questioned the extension proposed in

:33:32.:33:35.

the bill and argued that if these powers are to be extended, a clearer

:33:36.:33:41.

rational should be provided for the need and lengths of any extension.

:33:42.:33:48.

The minister will be aware that the Energy Energy and Climate Change

:33:49.:33:51.

Committee has already raised questions about the 2020 target. And

:33:52.:33:57.

will know that both the institute of directors and some within the

:33:58.:34:01.

industry have suggested that the extension might be to give the

:34:02.:34:06.

Government wiggle room. You will also be aware that in May 2015 the

:34:07.:34:14.

committee energy and climate change warned that problems with smart

:34:15.:34:18.

metres were symptomatic of a national programme that Government

:34:19.:34:22.

has left largely to suppliers and failed to drive forward effectively.

:34:23.:34:26.

He also warned that without significant changes, it could pro-to

:34:27.:34:32.

be a costly failure. Part of the justification for this programme is

:34:33.:34:36.

that it should mean consumers benefit by being able to shop around

:34:37.:34:41.

for the best deal. But if a SMETs1 metre can no longer function as a

:34:42.:34:45.

smart metre when a customer swirchings isn't that a barrier to

:34:46.:34:47.

switching, rather than encouragement? Since this is a

:34:48.:34:52.

voluntary programme, isn't it the case that one might be well advised

:34:53.:34:58.

to wait until offered a SMETs2 meeter or indeed demand one. Money

:34:59.:35:04.

saving expert.com, who are the UK's biggest consumer website is advising

:35:05.:35:06.

their readers to do exactly that. The Government's cost benefit

:35:07.:35:18.

analysis estimates that by 2030, smart meters will have delivered 5.8

:35:19.:35:24.

billion of net benefits. To energy suppliers and consumers, and this is

:35:25.:35:32.

offset by 1 billion paid for by consumers, according to questions I

:35:33.:35:38.

submitted, net benefit was reduced by a further 1.5 billion between the

:35:39.:35:47.

cute 2014 to 2016. Can the minister explained that? Although the

:35:48.:35:50.

Government says in answer there is no land in the reduction and... Of

:35:51.:36:01.

SMETs1 meters. We also say the 2016 cost benefit analysis has already

:36:02.:36:10.

made allowances. I understand that the cost of the GCC itself has

:36:11.:36:18.

already risen by a half billion pounds since first proposed. Who is

:36:19.:36:23.

responsible for monitoring and containing these costs? The House of

:36:24.:36:29.

commons science and technology committee in September 2016

:36:30.:36:33.

suggested that the essential aims of the smart meter programme are likely

:36:34.:36:37.

to feel without a programme of user encouragement before, during and

:36:38.:36:44.

after installation. It is becoming clear that is a lack of consumer

:36:45.:36:49.

trust, confidence and understanding of the smart meter roll-out. As we

:36:50.:36:56.

have heard, the Department for business, energy and industrial

:36:57.:37:00.

strategies most recent public attitudes Tracker found that people

:37:01.:37:06.

were less than convinced about smart meters. The recent article in the

:37:07.:37:10.

Telegraph claimed that only one in five consumers are accepting the

:37:11.:37:18.

offer of the smart meter. I know the Minister is keen to promote customer

:37:19.:37:22.

satisfaction, but without a campaign to increase public awareness and

:37:23.:37:26.

improve perceptions, there must be a real concern that benefits will not

:37:27.:37:31.

be realised. I also want to ask about evidence which has emerged

:37:32.:37:37.

about the behaviour of energy suppliers and those who the engaged

:37:38.:37:41.

to promote their plans. They are required to take reasonable steps to

:37:42.:37:46.

offer smart meters. Why are people receiving cold calls claiming it is

:37:47.:37:51.

a legal requirement to accept one? I understand the minister might have

:37:52.:37:55.

referred this are ready to offer gem. Can he confirm that is the case

:37:56.:38:01.

and indicate when we might expect to hear some response? There is also a

:38:02.:38:09.

safety concerns... Will he give way? On that last point about our

:38:10.:38:16.

constituents had those buffers or inaccurate information, they say to

:38:17.:38:20.

me we do not know who to go to to complain about this. That is a

:38:21.:38:23.

weakness in the system about where they should go. I agree and I

:38:24.:38:29.

understand that is a code of practice. Part of my question would

:38:30.:38:35.

be who is making sure it is being enforced? I understand there are

:38:36.:38:39.

also some question marks about the actual safety of the installations.

:38:40.:38:44.

This was highlighted in a BBC Watchdog programme that showed that

:38:45.:38:50.

some gas and electricity meters have actually led to safety issues in

:38:51.:38:56.

homes. So, I think what I want to ask the Minister is what checks are

:38:57.:39:01.

carried out on the behaviour of energy suppliers to ensure they are

:39:02.:39:05.

complying with the smart meter installation code of practice, and

:39:06.:39:11.

as my honourable friend said, what redraft of the public have when they

:39:12.:39:16.

are clearly being misled by people who are supposed to be giving them

:39:17.:39:19.

the best possible information? Thank you. Thank you, Madam Deputy

:39:20.:39:30.

Speaker. As my honourable friend pointed out earlier on, the SNP

:39:31.:39:35.

welcomed the progress on smart meters. I know the Minister and the

:39:36.:39:40.

committee will be aware of the fact that that progress was acknowledged.

:39:41.:39:47.

The Scottish Government have set out the strategy document which will

:39:48.:39:54.

obviously encourage uptake as well. The positives, the benefits of smart

:39:55.:40:03.

meters technology, as we have heard, more convenience, better

:40:04.:40:09.

information, the possibility for better energy management by

:40:10.:40:12.

customers themselves, consumers can get a better deal and could

:40:13.:40:17.

potentially help consumers through tariffs. Of course, there are some

:40:18.:40:23.

serious issues that need to be dealt with before you can welcome

:40:24.:40:27.

everything in the bill or the data roll-out of smart meters. I will

:40:28.:40:32.

make some progress. The first of those concerns is around data and

:40:33.:40:37.

privacy. As we have heard from an honourable friend earlier, GCHQ did

:40:38.:40:44.

some work on the vulnerability of the smart meters and we found that,

:40:45.:40:49.

as was said, glaring loopholes allowing access and issues of

:40:50.:40:55.

ownership, or access over those meters. Now, there are potential is

:40:56.:41:00.

there not only for customer information to be abused within that

:41:01.:41:05.

process, but also a security concern. If you can access smart

:41:06.:41:11.

meters in that way then there is a potentially very dangerous issue for

:41:12.:41:16.

national security and it would be incumbent on the Government to make

:41:17.:41:20.

sure that proper controls are in place to make sure that could not

:41:21.:41:25.

happen. Also on data, it is also important that the consumers know

:41:26.:41:30.

that that data is going to be safe and I would urge the Government

:41:31.:41:34.

action lately that measures that allow the consumer to have more

:41:35.:41:38.

control and ownership over their own data. They should have the right to

:41:39.:41:43.

have that ability to look after their own issues. Are clearly

:41:44.:41:47.

connectivity issues, issues about the liability, especially during the

:41:48.:41:54.

concerns about when the switch between energy suppliers, whether or

:41:55.:41:58.

not these units are going to... I will give way. Thank you for giving

:41:59.:42:06.

way. Ritchie agree with me that the issues with the first generation

:42:07.:42:11.

smart meters could usually give rise to frustration between consumers

:42:12.:42:14.

because on the one hand we are being encouraged to monitor the energy use

:42:15.:42:18.

and costs, encouraged to shop around and then when they do shop around,

:42:19.:42:23.

the Discover the smart meter is no more. It has deceased. Thank you for

:42:24.:42:30.

his intervention anti-racist and important point. That is an issue of

:42:31.:42:36.

consumer confidence. -- thank you for his intervention and he raises

:42:37.:42:42.

an important point. There are also issues of costs and it could come to

:42:43.:42:48.

pay for it. The honourable men Toon Army member mentioned earlier that

:42:49.:42:53.

the consumers are not at the front of the process. It surely would be

:42:54.:42:57.

appropriate for the outcome of the cheaper bill, a better deal for the

:42:58.:43:02.

consumer to be right at the heart of delivering the smart meter

:43:03.:43:06.

programme. I am not convinced that is what it is at the moment. I would

:43:07.:43:11.

suggest the minister comes back with reassurances on how that is going to

:43:12.:43:16.

be achieved. What we smart meter roll out does not do is if there are

:43:17.:43:20.

serious issues about the bills, it does not actually deliver on some of

:43:21.:43:28.

the big elephant in the room. My honourable friend mentioned earlier

:43:29.:43:32.

Hinkley Point, one of the biggest white elephant that you can get,

:43:33.:43:35.

where the benefits of costs are going to be negated by the costs of

:43:36.:43:41.

strike prices that have been agreed and nearly doubling of the cost to

:43:42.:43:48.

consumers in terms of what BP in the strike price. -- what we pay. It

:43:49.:43:54.

does not tackle issues around the different parts of the nations of

:43:55.:43:59.

the UK. For example, my constituency in the Highlands, we still have the

:44:00.:44:04.

inequity where consumers are paying up to 6p per unit more than other

:44:05.:44:10.

parts of the UK. That cannot be right. I would urge the Minister

:44:11.:44:14.

that when he was looking at measures to reduce costs for people in their

:44:15.:44:19.

homes, to look at some of the more pressing issues around fuel poverty.

:44:20.:44:24.

Perhaps one of the issues that the Minister could consider in taking

:44:25.:44:30.

forward, particularly women get the next generation of smart meters, we

:44:31.:44:34.

have talked a lot about the ability to switch tariffs and monitor how

:44:35.:44:40.

much is being spent. How easy would it be in the next generation of

:44:41.:44:45.

smart meters to allow consumers the ability to literally switch

:44:46.:44:49.

suppliers at the touch of a button? That is within the gift of

:44:50.:44:54.

technology. Why is it not within the scope of the measures that we are

:44:55.:44:59.

taking forward? I would finish with these questions. I am not going to

:45:00.:45:04.

use up the full time but I will finish with these questions. Will

:45:05.:45:08.

the Minister comeback and state clearly today, and in future

:45:09.:45:12.

meetings as the roller-coaster forward, what is going to be done in

:45:13.:45:17.

practical terms to ensure the vulnerable people do not miss out on

:45:18.:45:21.

the roll out of the smart meter programme? When will we see details

:45:22.:45:25.

of the next-generation meters and with the consider those payment

:45:26.:45:31.

options and switching options that I mentioned going forward? And when

:45:32.:45:35.

will we see the detailed roll-out of the strategy for however body is

:45:36.:45:39.

going to be included in this by 2020? -- in how everybody is going

:45:40.:45:51.

to be included? Thank you. I start with a confession. I wonder if I

:45:52.:45:57.

easily confused. I as that because I have been looking at information the

:45:58.:46:01.

Government has put out with this bill. I asked myself, is the

:46:02.:46:06.

Government easily confused or are they trying to confuse us? I went to

:46:07.:46:10.

highlight some of these issues that I have picked up. First of all, it

:46:11.:46:16.

is claimed the extension of the Secretary of State power to

:46:17.:46:22.

intervene until 2023 does not extend beyond the 2020 target. The claimant

:46:23.:46:28.

-- the Government claim they are on target. Analysis shows 53 million

:46:29.:46:37.

smart meters need to be installed. Since 2011, only 7.7 metres have

:46:38.:46:47.

been installed. -- million. The Government needs to increase

:46:48.:46:50.

installation rates... I will give way. Thank you. Is there not an

:46:51.:46:57.

upside to this? We smart meters that have been installed have limited

:46:58.:47:03.

functionality in terms of ability they are limited. That is an upside

:47:04.:47:07.

to this in that the second generation of meters are going to

:47:08.:47:11.

allow the Government move ahead with these meters, which will be fully

:47:12.:47:18.

functional? I note the point the honourable member is making. They

:47:19.:47:26.

said Universal Credit is good only because the roll out was a shambles.

:47:27.:47:30.

It is not enough to seek this roll-out is a shambles, there is

:47:31.:47:33.

better to come further down the line. I will give way. Should the

:47:34.:47:40.

honourable gentleman opposite was right in his assertion, he is making

:47:41.:47:46.

a perfect argument for not installing any more of these

:47:47.:47:52.

inferior metres? I thank him for that intervention. That was alluded

:47:53.:47:56.

to in the previous intervention. Yes, if we have better technology,

:47:57.:48:03.

it makes sense to work towards installing a better functionality.

:48:04.:48:07.

Another consideration is extending the deadline. If we're going be

:48:08.:48:14.

honest about things, it will make the installation process more

:48:15.:48:17.

efficient. How much is that going to cost to ramp up and supply the

:48:18.:48:21.

additional labour that is needed to go from 350 metres per month to 1.5

:48:22.:48:29.

metres per month. That takes extra labour, extra training, a massive

:48:30.:48:33.

recruitment exercise and then all of these people are out of job after

:48:34.:48:40.

the installation period goes by. It will work better over a longer

:48:41.:48:43.

period for consumers in the long run. I will give way quickly. Just

:48:44.:48:49.

while we are on installation, will you agree with me the three big

:48:50.:48:54.

suppliers in Scotland seem to be focusing a lot of the work on the

:48:55.:48:59.

Oregon areas rather than the remote areas, were actually fuel poverty is

:49:00.:49:03.

a bigger issue and which he agreed it should be echoed as Saint across

:49:04.:49:11.

the country -- should be across the whole country? There are other

:49:12.:49:15.

installation problems that tie in with considering how practical is

:49:16.:49:23.

2020 deadline is. Many properties in Scotland have gas meters that are

:49:24.:49:27.

installed and external walls and properties. At the moment, these

:49:28.:49:32.

metres cannot be installed in external meters. My office manager

:49:33.:49:37.

last week agreed to get smart meters installed and the company comes out

:49:38.:49:40.

and says we cannot give you one for your gas meter system. The other

:49:41.:49:48.

issue is being connected. That is not the coverage of broadband that

:49:49.:49:54.

there needs to be in these areas to sustain the functionality of meters.

:49:55.:49:59.

I agree with that. The problem with the gas meters are external walls

:50:00.:50:03.

and tenements have meters installed in a communal area and it is not a

:50:04.:50:08.

solution for this yet. Frankly, the 2020 deadline is dead in the water.

:50:09.:50:14.

I touched on cost. As I said, if there are increased and labour

:50:15.:50:18.

costs, then the consumer pays for that as well. That is actually an

:50:19.:50:22.

additional cost that is not projected at the moment and that is

:50:23.:50:24.

into further savings. Touching on cost and potential

:50:25.:50:34.

savings, I must say I'm a wee bit unsure about the Government

:50:35.:50:37.

assessment of the financial benefits the smart metre roll-out. I have not

:50:38.:50:42.

saying a smart metre roll-out is not a good thing but I question some of

:50:43.:50:51.

the figures attributed to it. Consumers have an ?11 billion cost

:50:52.:50:55.

to pay for. As we have already heard these costs are inneesing, in terms

:50:56.:50:59.

of savings there is an estimated direct consumption saving of ?4.3

:51:00.:51:04.

billion in comparison. -- ?5.3. It is only half the installation cost.

:51:05.:51:09.

There is also an assumption in terms of long-term behave area that

:51:10.:51:13.

customers will continue to operate a reduced energy usage, I've a concern

:51:14.:51:17.

that many customers, human behaviour, you get a smart metre,

:51:18.:51:21.

your natural instinct is to start to modify your behaviour and turn down

:51:22.:51:26.

the electricity usage but over a long period of time, bad habits may

:51:27.:51:31.

creep in and actual savings may not be realised at the same level. Under

:51:32.:51:37.

the Government's cost benefit analysis, there are other other

:51:38.:51:41.

estimated savings are that spurious. ?8 billion supplier benefits. There

:51:42.:51:45.

is no guarantee that the ?8 billion that suppliers are projected to save

:51:46.:51:50.

will be passed on to consumers. The Secretary of State earlier on

:51:51.:51:52.

intervened and suggested that the market will dictate that these

:51:53.:51:56.

savings will be passed on to consumers but I draw the minister's

:51:57.:52:01.

attention to the fact that mash et failure is the whole reason of green

:52:02.:52:05.

and energy price caps -- market failure. There is no way we can goer

:52:06.:52:10.

an tea the savings will be pass on to consumers and other spurious

:52:11.:52:15.

savings, carbon benefits of ?1.3 million and ?98 million in air

:52:16.:52:19.

quality says. Reducing emissions is a good thing, reducing carbon is a

:52:20.:52:23.

good thing but how we can quantify that as savings that are going

:52:24.:52:26.

direct to the consumer, I do question that. So, the Government

:52:27.:52:34.

estimates savings of ?11 per annum by 2020 and ?47 per annum by 2030.

:52:35.:52:39.

There was ?16 billion of savings estimated overall. However, as has

:52:40.:52:45.

been touched on by my colleagues, the bottom line is that these

:52:46.:52:51.

estimated savings of ?16 billion is complete lid dwarfed by the ?30

:52:52.:52:58.

billion project called Hinkley C. Which wipes out any projected

:52:59.:53:00.

savings from this programme. Other honourable members have touched on,

:53:01.:53:05.

as well all consume remembers paying for this, so surely the few poor and

:53:06.:53:10.

prepayment customers should be targeted first and assistance given

:53:11.:53:15.

to make sure that these vulnerable customers do get the smart metres

:53:16.:53:20.

they deserve. It's also said that smart meet remembers supposed to end

:53:21.:53:24.

estimated billing but again in the Government's own fact sheet that

:53:25.:53:29.

accompanied some briefings, it's acknowledged and it's been touched

:53:30.:53:34.

on by other members that somebody with the first generation metre

:53:35.:53:39.

changes supplier, then it is quite possible then they use the

:53:40.:53:42.

functionality of the smart metre and even if they retain some

:53:43.:53:46.

functionality they'lled up back in incompetent std metre readings.

:53:47.:53:49.

That's counter-productive and actually the opposite of what the

:53:50.:53:53.

roll-out of smart metres is supposed to achieve. Now the Secretary of

:53:54.:53:57.

State or the minister needs to confirm it was said the second

:53:58.:54:00.

generation roll-out would start in July 2018. We need to know how

:54:01.:54:06.

certain that is and will the energy suppliers be forced to move on to

:54:07.:54:10.

the second generation, or will we be able to use this backlog of 2

:54:11.:54:17.

million or whatever it is? What if the initial companies are doing

:54:18.:54:19.

cheap deals in the first generation meeters to get them out the door,

:54:20.:54:25.

are we still going to be stuck with them being installed. Quickly. Thank

:54:26.:54:29.

you for giving way. It seems clear, having spoken to a major energy

:54:30.:54:34.

supplier in my constituency that exactly that that they are seeking

:54:35.:54:36.

clarity from the Government on this, in terms of the timings and the time

:54:37.:54:41.

scale in which they're supposed to be installing these metres by but

:54:42.:54:46.

also what is deemed to be all reasonable attempts to get these

:54:47.:54:49.

metres installed, so, overall, there seems to be a lack of clarity even

:54:50.:54:53.

for the suppliers. Yeah, I would agree with that. Hopefully we'll get

:54:54.:54:56.

some more clarity when the minister sums up. So, anyway, to make my

:54:57.:55:02.

final point, I do agree that properly functioning smart metres

:55:03.:55:05.

can bring consumer benefits, but it is quite clear they are not a silver

:55:06.:55:09.

bullet in reducing bills for energy users and to properly reduce costs

:55:10.:55:14.

the Government needs to look at its wider strategy, the nuclear

:55:15.:55:16.

commitments need to be scrapped. All renewables need to be able to bid in

:55:17.:55:21.

the future CFD auctions and much more needs to be done to manage this

:55:22.:55:26.

smart metre process and I look for that confirmation from the minister

:55:27.:55:29.

when he sums up. At the moment the Bill doesn't achieve this. It does

:55:30.:55:34.

extend the use of powers, so hopefully we'll hear how the powers

:55:35.:55:39.

will be used to benefit the roll out of the smart metres. The Secretary

:55:40.:55:44.

of State did mention in future the use of smart metres for demand

:55:45.:55:47.

management. If we are going to get to that the future upgrades need to

:55:48.:55:51.

be much more efficient and I look forward to that happening in due

:55:52.:56:03.

course. Dr Alan Whitehead. Thank you, Madame Deputy Speaker. We have

:56:04.:56:09.

this, afternoon, I had, I think a very good debate with informed and

:56:10.:56:14.

very engaged contributions from honourable members across the House.

:56:15.:56:19.

And we've had those informed contributions about a wide range of

:56:20.:56:26.

issues, relating to smart metre roll-out and indeed in some

:56:27.:56:29.

instances a little beyond that particular subject. But, those have

:56:30.:56:35.

all been relevant, I think, to the debate this afternoon about what is

:56:36.:56:41.

a Bill with some very specific and relatively narrow elements in it.

:56:42.:56:49.

And it is indeed a Bill with two very specific clauses in it. One

:56:50.:56:55.

relating to the extension of a termination period during which the

:56:56.:56:57.

Secretary of State has powers over activity connected to smart metres

:56:58.:57:02.

from an end date in 2018 to an end date in 200023. And secondly to

:57:03.:57:09.

address the legislation of a smart metre communication licencee

:57:10.:57:10.

administration regime by establishing one. If we look very

:57:11.:57:15.

narrowly at the bill, one might be then asked two very important

:57:16.:57:20.

questions about why the Government decided n2004 that there should be a

:57:21.:57:26.

2018 termination date of Government control over the smart metre

:57:27.:57:29.

roll-out and why now that date is being extended to 2023. Is it

:57:30.:57:34.

because, as honourable members have raised in the debate this afternoon,

:57:35.:57:38.

because they don't think that the smart meeter roll-out will in fact

:57:39.:57:42.

be completed in 2020, or are there other reasons for that extension? I

:57:43.:57:50.

mean, if there is a real risk of the roll-out being delayed by

:57:51.:57:54.

Government's inability hitherto to wrestle the operation of the DCC

:57:55.:57:59.

from possible paralysis or from the companies to which it is outsourced

:58:00.:58:05.

and is now a wholly owned subsidiary or goes bust or payments don't come

:58:06.:58:10.

N why have the operations been conducted with no such ho such

:58:11.:58:15.

safeguard written into legislation for four years since the

:58:16.:58:18.

establishment of the DCC. Both questions in this they have good

:58:19.:58:21.

answers attached to therges demonstrates a certain laxity in the

:58:22.:58:24.

Government's approach to the oversight of the roll-out of smart

:58:25.:58:27.

metres and might prompt the further question - what else is there

:58:28.:58:29.

possibly in the wood work that may or may not be impeding the process

:58:30.:58:34.

of the smart metre roll-out to a successful conclusion and are there

:58:35.:58:37.

further things we might do to ensure the process works well in moving

:58:38.:58:41.

towards that goal and indeed honourable member this is afternoon

:58:42.:58:46.

have raised a number of possible issues, the honourable member for

:58:47.:58:48.

Chesterfield in his intervention talking about the question of smart

:58:49.:58:52.

metres, dumb metres taken out to be replaced by smart metres and what is

:58:53.:58:59.

going to happen to them? The honourable member for Eddisbury in a

:59:00.:59:03.

very thoughtful contribution raising the issues about what we should do

:59:04.:59:08.

about energy efficiency in conjunction with smart metres and

:59:09.:59:11.

how those two may go hand in hand and indeed my honourable member the

:59:12.:59:20.

member for Doncaster North - Don Valley, I'm very sorry. Don valuey,

:59:21.:59:29.

now, isn't it? What about the continuing imbalance of benefits in

:59:30.:59:33.

the roll-out of smart metres that appears to be accruing towards

:59:34.:59:37.

energy companies, as owe supposed to customers. To for our part we

:59:38.:59:44.

support the idea of introducing smart metres across the country, to

:59:45.:59:50.

replace the dumb metres system which has served the customer badly and is

:59:51.:59:56.

not fit for purpose for the energy revolution upon us. And again not

:59:57.:00:00.

only to customers but to our energy systems but as a whole as having

:00:01.:00:03.

collectively installed sufficient smart metres across the council Troy

:00:04.:00:06.

bring in new ways of messuring and predicting use of smart metres of

:00:07.:00:12.

associating smart metres with smarter grids and there by... All to

:00:13.:00:18.

the benefit of a smarter, more resill gent and more energy

:00:19.:00:21.

efficient system for the future suggests that supporting smart meet

:00:22.:00:24.

sets right thing to do but then we come to the process by which smart

:00:25.:00:27.

meet remembers rolled out and there is much to raise an eyebrow about.

:00:28.:00:30.

For example, the Government's original choice of who should

:00:31.:00:34.

undertake the roll-out n this case the energy companies and model not a

:00:35.:00:38.

adopted by any other country managing a smart metre roll-out

:00:39.:00:42.

programme, as indeed my honourable member for Don Valley did point out

:00:43.:00:47.

in her contribution. The high cost built into the roll-out and the cost

:00:48.:00:51.

that will eventually land on consumer bills as a number of

:00:52.:00:54.

honourable members have mentioned in terms of what will eventually land

:00:55.:01:00.

on their mats, as a result of the roll-out. And the truly lamentable

:01:01.:01:07.

process so far of getting the DCC the communications company

:01:08.:01:10.

responsible for making them communicate well and up and running

:01:11.:01:14.

so when smart metres once installed can communicate with each other with

:01:15.:01:16.

a system A communications company that has now only just gone live and

:01:17.:01:22.

at the very end of the window for doing so before serious

:01:23.:01:24.

repercussions appear and the decision half way through a roll-out

:01:25.:01:31.

of a transition during one type of of smart metre, to another, a

:01:32.:01:35.

process akin to trying to change the wheel of a car quhiel driving along

:01:36.:01:40.

the role. All this raises questions of whether having the metres in

:01:41.:01:44.

place by the end of 2020 is likely to be achieved and whether in the

:01:45.:01:47.

short time available to us moves can be made to get us back to that goal,

:01:48.:01:54.

and the recent reports and the 2016 impact assessment suggests in

:01:55.:01:56.

temples installation we are not actually doing very well in terms of

:01:57.:02:02.

installation, that we are set for an almighty bumplging of installations

:02:03.:02:06.

in late 2018 and 2019 which is Frankly very daunting, even if fans

:02:07.:02:15.

are installed and are people are not installing the old ones but are

:02:16.:02:20.

waiting on new ones. I welcome the consultation on the changever of

:02:21.:02:24.

SMETs1 to SMETs2 metres but I am minded and I think the Government

:02:25.:02:27.

will have some difficult decisions to make here about what we need to

:02:28.:02:34.

do by 2020, populating the country with smart metres to the extent that

:02:35.:02:38.

we can really make those changes possible in terms of the sheer

:02:39.:02:43.

number of smart metres that have installed across the country,

:02:44.:02:46.

allowing the changes from our collective good to be undertaken.

:02:47.:02:51.

So, I imagine we need to judge these very modest changes to the smart

:02:52.:02:56.

metre roll-out regime in this bill against that wider background of

:02:57.:02:59.

decisions and gross made in the roll-out itself and how far we are

:03:00.:03:04.

away from that goal of having a national smart metre presence that

:03:05.:03:08.

does make all these other energy and vaguses and cheaper energy and goes

:03:09.:03:11.

possible and whether we should take the opportunity to add further

:03:12.:03:14.

elements of getting on with it into the bill it as progresses through

:03:15.:03:17.

committees so. We will not be opposing this bill at second reading

:03:18.:03:21.

but I place the minister and the Government on notice that we will be

:03:22.:03:26.

closely scrutinising the roll-out provisions, we will not be opposing

:03:27.:03:30.

this bill at second reading. But I place the Government on notice that

:03:31.:03:35.

we will be closely scrutinising the roll-out provisions presently in

:03:36.:03:37.

place during the committee stage of the bill to look at ways in which we

:03:38.:03:42.

can both make amends of some of the frankly, sloppy decision-making that

:03:43.:03:45.

has occurred in the process of the roll-out and stitch the sinews of

:03:46.:03:48.

the programme so it works as well as it can. It is perhaps no

:03:49.:03:53.

coincidence. I'm happy to give way. Would he confirm that the programme

:03:54.:03:58.

proposeside a generous consideration of the Bill? ? ? The last time heard

:03:59.:04:07.

about the progress of the progress motion there was no agreement on

:04:08.:04:12.

what was the number of days that could be set out for committee

:04:13.:04:16.

stage. And, so, it may well be the case that that concern will be

:04:17.:04:20.

reflected tonight. But I would emphasise, that as far as the main

:04:21.:04:30.

purpose of the motion, which is... As I understand it, six days in the

:04:31.:04:36.

programme, eight days in the programme for a bill in which the

:04:37.:04:39.

honourable gentleman yes, sir' party is not going to divide the House T

:04:40.:04:43.

would seem bizarre to divide the House on a programme motion? Well I

:04:44.:04:48.

would really repeat to the honourable member that my latest

:04:49.:04:52.

information on what is the progress of discussions about exactly what

:04:53.:04:56.

should be in the programme hasn't come to a conclusion and that will

:04:57.:05:00.

be reflected, therefore - that will be reflected, therefore, maybe, in

:05:01.:05:02.

what we should do tonight. I would like to conclude that it is

:05:03.:05:16.

no coincidence in terms of the roll out of smart meters that the

:05:17.:05:18.

representations of the roll out at first doesn't -- advertisements,

:05:19.:05:29.

that I have here today with me... Honourable members can see that as

:05:30.:05:34.

far as they are concerned, it is not actually stand up. We went the

:05:35.:05:38.

process to stand up as well as it can over the next period and will be

:05:39.:05:50.

working hard to ensure that it does. Minister, Mr Richard Harrington.

:05:51.:05:55.

Madam Deputy Speaker, earlier this year when I was deciding I was going

:05:56.:06:02.

to switch my supplier, I found myself on my hands and knees with a

:06:03.:06:07.

torch, a duster, clearing cobwebs away. This is no way to go on and

:06:08.:06:12.

the purpose of this bill is to make sure all of us in the future have a

:06:13.:06:18.

way of changing our supplier and being in control of our destiny with

:06:19.:06:25.

our power. I would like to say to the honourable members on both

:06:26.:06:29.

sides, I thank them for their contributions and I do not take any

:06:30.:06:33.

of them lightly. I look forward on the bill committee to come, we have

:06:34.:06:39.

agreed with the opposition the time needed to go through this on a lot

:06:40.:06:43.

of detail. I will not go into the detail that I will on the bill

:06:44.:06:48.

committee in the speech because I am delighted everything has been

:06:49.:06:52.

agreed. I would like to remind members on both sides of the House

:06:53.:06:58.

that this is not just about money saving, not just organisation, not

:06:59.:07:02.

just replacing old kit but the platform for a new smart and

:07:03.:07:07.

flexible energy system giving the customer control. Vulnerable

:07:08.:07:10.

customers and all customers alike. That is why it is necessary and why

:07:11.:07:16.

we are doing it. I would like to say there is one point of all of the

:07:17.:07:18.

points I have been mentioned today by members on both eyes of the House

:07:19.:07:24.

that I feel I should clear up, particularly the point made by my

:07:25.:07:29.

honourable friend from Rugby, that the SMETs1 meters and the SMETs2

:07:30.:07:34.

meters, much of been discussed, I can confirm there is a software

:07:35.:07:38.

programme is being developed that will allow full conversion between

:07:39.:07:43.

them and it will be done remotely so that people who have had these

:07:44.:07:47.

meters installed will not have to worry about people coming to the

:07:48.:07:51.

House and changing them. I am sorry that is not time. That conversion

:07:52.:07:55.

programme will start within one year from now. The smart meter programme

:07:56.:07:59.

is the foundation of this whole system. It is one of the most

:08:00.:08:10.

significant engineering projects our country has seen and I am delighted

:08:11.:08:13.

to report that 3700 per month by being installed now and I met with

:08:14.:08:15.

the suppliers and there will be doubling and tripling of this.

:08:16.:08:19.

Arrangements have been made to take place. I thank honourable members on

:08:20.:08:24.

both sides for the contribution today and look forward to be

:08:25.:08:28.

scrutinising of this bill and I do commend this to the House. The

:08:29.:08:39.

questionnaires that the bill now be read a second time. Of those opinion

:08:40.:08:51.

say iMac. Of the contrary sake noes. The ayes have it. The question is on

:08:52.:09:06.

the question paper. Of the contrary noes. Clear the lobby.

:09:07.:09:13.

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