Urgent Question on Uber House of Commons


Urgent Question on Uber

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kind of education they need to

understand these attitudes are

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unacceptable and we do that from an

early age.

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THE SPEAKER:

Thank you. Urgent

question, Wes Streeting.

Thank you,

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to ask the Secretary of State for

digital Culture, Media and Sport to

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make a statement on Government

responsibilities and policies for

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protecting British citizens

following the theft of the personal

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data of 57 million Uber customers

and drivers.

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THE SPEAKER:

The minister for

digital Matt Hancock.

Mr Speaker,

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late on Tuesday, we were notified by

the media of a potentially

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significant data breach of Uber

driver and customer data. Uber

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failed to tell the UK authorities

before they spoke to the media. The

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breach appeared dated back over a

year. Appears to have involved Uber

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paying criminals money to try to

prevent further data loss. We are

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told that some UK citizens' data is

affected. We're verifying the extent

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and amount of information. And when

we have a sufficient as isment, we

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will publish the details of the

impact on UK citizens and we plan to

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do this in a matter of days. This

was, as far as we can tell, not a

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hack perpetrated in the UK. Our role

is therefore to understand how UK

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citizens are affected. We're working

with the Information Commissioner's

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office, the national cybersecurity

centre and they are talking to the

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US Federal Trade Commission and

others to get to the bottom of this.

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At this stage, our initial

assessment is that for Uber

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customers, the stolen information is

not the sort of information that

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would allow direct financial crime

but we are working urgently to

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verify this further and we rule

nothing out. Our advice to Uber

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drivers and customers is to be

vigilant, to monitor accounts,

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especially for phishing activities.

If you think you're a victim,

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contact the Action Fraud helpline

and follow the NCSC guidance on

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passwords and best practise. The new

data protection bill are introducing

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a package of tougher measures to

deal with data breaches. Delayed

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reporting is an aggravating factor

already but under the new bill

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organisations had have to report to

the Information Commissioner within

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72 hours of becoming aware of

breaches. And in serious cases will

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have to notify those affected by the

breach. The commissioner will have

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increased powers to respond in the

way she considers appropriate like

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with fines up to £18 million or 4%

of global turnover. We are making

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further assessments as we debate

this and we will keep the public and

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the House updated.

Thank you. Thank

you to the minister for that reply.

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Did I hear even after the Government

has learnt about this data breach

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the Government is still not in a

position to tell the public how many

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customers and drivers in the UK have

had their personal data compromised

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if so, that's outrageous on Uber's

part. They paid hackers 100,000

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dollars to delight the data and keep

it quiet. What assurances do we have

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that infor more mace isn't in the

hands of criminals today. UK

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authorities have acted swiftly since

this came to light. Will the

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Government push for the toughest

penalties to punish Uber? Under EU

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law, Uber could face fines of 20

million Euros or 4% of their annual

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global turnover, which ever is

greater. The maximum fine from the

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the FCS a £500,000. In any case, in

this particular case, does he really

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think that a fine will cut it? Does

the minister think that a company

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that covers up the theft of data and

pay as ransom to criminal hackers

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could possibly be considered a fit

and proper operator of licensed mini

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cabs in our towns and cities? If

not, what is the Government going to

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Bo it? Whence TfL finally took

action over Uber's abysmal safety

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record, there were leaflets handed

out attacking the mayor. This is not

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a good look for the Government today

and will he revisit that? I'm

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pro-tech, pro-innovation. But given

uber's stands of failing to handle

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appropriately serious allegations of

rape and sexual assault. Given uber

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has had to be dragged through the

court to give drivers employment

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rights and pay their fair share of

VAT and they play fast and loose

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with data of customers and drivers,

isn't it time the Government stop

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cosying up to this grubby and

unethical company and stood up for

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the public interest?

Thank you. The

question of licensing taxi companies

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and private hire companies is for

local authorities. This is a data

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protection issue which we're dealing

with with the utmost urgency. He

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raise the issue of fines. We are

legislating currently for the higher

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fines I mentioned in my initial

response. That legislation will come

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to this House after Christmas. In

terms of ensuring people who think

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they have a data breach of the data

they hold on behalf of customers or

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others, they already have a

responsibility to pro fact that

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data. In future, they'll have a

responsibility to notify the

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authorities immediately, within 72

hours. Delaying notification is not

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acceptable unless there's a very

good reason for it and is an

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aggravating factor in how the

Information Commissioner looks into

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this sort of case.

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The knowledge he has learned from

this data breach, will he make any

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further amendments to the

legislation he brought before the

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Lords and that will come back to us

in due course to strengthen the

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powers to make sure that companies

report such breaches at an early

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stage and take further safeguards to

safeguard the personal data of

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customers?

There is no doubt we can

debate that as the legislation comes

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through this House. As it happens on

our initial assessment, the two

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areas that are most concerning in

terms of the delayed in notification

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and that they need to have recourse

and fines, not just to punish bad

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behaviour but to incentivise good

behaviour. Those are already covered

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by the data protection Bill as it is

drafted in front of the Other Place.

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We will have a full assessment of

the information in due course and

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can have more confidence in that

assessment, then we can have this

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debate when the legislation is in

front of us.

When transport for

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London said they would not at --

give the license again to Uber, Uber

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e-mailed the customers to protest

about this decision. If it can

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e-mail the customers then, should

they do so now and begin that

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communication with an apology. Can

you give us any rough idea, I know

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he was looking at precise figures,

how many customers and drivers in

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the UK had the personal information

compromised by this hack? What type

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of data was compromised? What

contacted the Uber have with the

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Government for the first time over

this issue and when exactly did that

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happen? When did the Minister

personally become aware of this

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security breach? And in his view and

the view of the Government, has Uber

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broken current UK law in relation to

this page? Will he of the Secretary

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of State Colin to the Department or

on the weekend if necessary, to

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explain themselves and give more

information about the breach? Given

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the magnitude of this breach, has

the Minister satisfied himself about

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the facts about this case?

Particularly given that if

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regulation requires strengthening

and we can do it in the Other Place

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under the data protection Bill right

now? Can he confirm that this bike,

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I think he said in a statement he

learned about this on Tuesday,

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despite learning about this on

Tuesday, just yesterday in the House

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of Lords, the Government blocked the

ability of consumer groups like

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Which to get compensation for the

victims of data breach. Will he

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commit now to reverse that position

when that amendment comes before the

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House at the report stage in the

House of Lords to show that we are

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on the side of consumers and

employers, not huge corporations who

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are careless with our data?

He asked

a number of questions. In terms of

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the number, we do not have

sufficient confidence in the number

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we have been told by Uber to be able

to go public on it. We are working

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with the National Cyber Security

Centre and the ICA to have more

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confidence in that figure. He will

know from the Echo fax breach, the

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initial figure that suggested went

up. We want to make sure they get to

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the bottom of it. -- Uber --

Equifax. I am willing to come to the

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House next week to take further

questions. When did I personally

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know about it? I knew about it when

I was alerted by the media. The UK

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authorities, whether the Government,

I see all of the National Cyber

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Security Centre this, the first

notification was through the media.

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He asked whether this was illegal

under current UK law, that is a

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matter for the courts but there is a

high chance that it is. He asked

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about the question of acting in

order to take up an action because

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of the data breach on a data

subject. I am in favour of people

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being able to take action when a

data breach has happened and we are

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legislating for it. The question

debated yesterday in the Other Place

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was whether people should have to

give their consent to be acted on

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their behalf. The principle behind

the data protection Bill is to

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increase the amount of consent that

people have and that is required,

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and to increase people's control

over their own data. This pushes

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them in the opposite direction. That

is a reason for why we rejected it

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yesterday but we will have a debate

in this House.

I to press on to the

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next business at 11pm so people

should pose single sentence, short

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questions that will be addressed

with the characters ballistic Serhiy

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Smelyk mass of the Minister.

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This is concerning not just for

London users but people in the south

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what will the Government do when

companies lose data but also seek to

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hide from the responsibilities?

Not

only will we use the full force of

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the existing law but we are

strengthening the law to give people

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more power and control over their

data.

People across the UK will be

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shocked that Uber failed to give

notification to the information

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Commissioner, the Government and the

cyber Security Centre, could this

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stimulate the growth of cyber crime?

What measures will the Minister have

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to hold Uber to account and if there

are people in Scotland affected,

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will they work with the Scottish

Government and share information?

Of

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course I will and we rule nothing

out.

There are going to be lots of

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very worried people who have got

Uber accounts. Please can we have

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some reassurance from the Minister

that Uber will be held to account

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and that we have the right

legislation and structure in place

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to stop this kind of thing

happening?

I want to give

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reassurance that at this stage the

initial assessment is that for Uber

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customers the stolen information is

not the sort of information that

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would allow direct financial crime.

People need to make sure they do not

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respond to a fishing e-mail and to

follow the NCSC guidelines.

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Scandalous disregard by Uber over

the rights of people entrusted with

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data shows we need greater

protection. In the budget yesterday

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there was a sense about data ethics.

Can the Minister sure some light to

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make sure we actually can deal with

these companies in the way that your

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friend suggested?

The information

Commissioner is the regulator. We

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fingered as a broader question to

ensure that the modern use data --

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we think that as a broader question.

Is my honourable friend intending to

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have discussions with his

international counterparts given the

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international cross-border nature of

the problem?

We have already had

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discussions with the US Federal

Trade Commission. And also with the

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Dutch authorities because the

European headquarters of Uber is in

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Holland and the other pertinent to

the matter.

The Minister has

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mentioned the forthcoming data

protection regulations but that is

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no requirement for a private company

to report a data breach even though

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it is recommended. What will the

Government do to ensure companies

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between now and the data protection

regulations to make sure people are

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unaware that data is stolen?

The new

data protection rules will come into

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force on the 25th of May and it is

important we get the Bill through

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before then. She's not quite right

in the premise of the question. It

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is already an aggravating factor

that a breach is not reported

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promptly.

Companies which are not

just relying on data but didn't buy

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data and are indeed market

disrupters will increasingly play an

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important part in the UK economy,

what steps at his department taking

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to ensure confidence of the British

public in such data driven market

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disrupters?

The single best thing

that anybody in this House can do to

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improve our ability to respond to

this sort of thing is bought for the

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data protection Bill when it comes

into this House.

How will the

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Minister enabled big business to

grasp the responsibility for private

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detailed, confidential and

significant personal data. They need

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to protect it like to be a very own

and that the present they simply do

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not do that.

There is lots of sense

and what the honourable gentleman

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says. The action that we are taking

is that everything we can do to keep

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people's data safe in response to

this incident but Bob Bodley

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strengthening the rules will give

people more

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