05/02/2014 World Business Report


05/02/2014

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BBC News. Now for the latest financial news with Sally Bundock

:00:00.:00:00.

and World Business Report. Know your rights: the EU votes on

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new compensation packages for delayed airline passengers. Gearing

:00:19.:00:24.

up for the Delhi car show: Concerns over vehicle sales in India is set

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to overshadow today's glitzy new model launches Welcome to World

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Business Report. I'm Sally Bundock. Also in the show,

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how are Asian markets faring today following the massive falls

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yesterday? Our team in Singapore will have the latest for you. But

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first. Queuing and delays are part of the course when it comes to

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flying around the world. But when can a passenger claim compensation

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for protracted delays? For example do you deserve your money back if

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you are kept waiting on a short haul flight for more than three hours?

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These are the questions the European parliament hopes to clarify in a new

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air passenger rights bill today. The Commission wants to improve the

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information available to passengers in the event of delays and set out

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the rules for compensation. They include. The right for passengers to

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disembark planes stuck on the tarmac after two hours. The right for

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compensation after a three hour delay on short haul flights. And to

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force airlines to take out insurance policies that ensure all passengers

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are returned home if the airline becomes insolvent. The new measures

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will be voted on by the European parliament later today. So what do

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airlines make of this? David Henderson is spokesperson for the

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Association of European Airlines. Welcome to the programme. Many would

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look at this and think, clearer rules about compensation, surely

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that is a good thing. Clearer rules, for sure. The current

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situation, passengers are already protected. They have been for many

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years. There are many grey areas and areas of uncertainty which do need

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clarifying. Talking of the grey areas, is strike action one of

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those? For example if staff in an airport or airline staff are on

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strike and this causes delays and problems, that is a grey area is

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not. One of the things which the process is looking at is so called,

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extraordinary circumstances in which circumstances which an airline can

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do nothing about. There is a certain amount of debate about whether a

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strike, the hit of airport personnel, constitutes an extra

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Greek circumstantial. We would say, yes it does. Even if you know about

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it in France, if the whole of French airspace closes down, there is not

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much you can do to avoid delays. In terms of compensation, surely it

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would boost the airline industry is passengers knew when things go

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wrong. They will get good compensation and the process will be

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clear. They will be more willing to fly? The whole compensation issue is

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a complicated one. When the current rules were formulated ten years ago,

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there was no question of compensating passengers for delay.

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They were looked after, of course. They were given meals and

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accommodation but financial compensation was limited to

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passengers whose flights were cancelled for no good reason or who

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turned up and there was not a seat for them even though they had a

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ticket. The issue of compensating people for delay is something which

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has risen throughout the last ten years and what these rules set out

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to do is to clarify when and under what circumstances that may happen.

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In a short response, as you say, the devil is in the detail. Are you

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hopeful that today's vote on these rules will clarify the situation and

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will enable the system to work better for passengers and airlines?

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We would hope so. Today's vote is part of a process that involves the

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other areas of the European Union. When all is clear, we would like to

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think that the passenger will be better served with better

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information and clarity. David Henderson.

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It is press day at the Delhi car show in India today with carmakers

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from around the world hoping that their latest model will be the must

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have vehicle of 2014. India's car industry has been hit by a prolonged

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slowdown after car sales dipped for the first time in over a decade. So

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as India gears up to host one of the biggest auto expos in Asia, can the

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sector come out of the slump? Shilpa Kannan has more from the Delhi car

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show. Trying to get back into the

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spotlight, these are the first new cars from Tata Motors in nearly four

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years. It is one of the country 's biggest carmakers. But sales fell by

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more than one third last year. Worse than any of its rivals. It was not

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meant to pan out like this. This was the ultra cheap small car that Tata

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Motors created. Supposed to revolutionise the industry. But the

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$2000 Nano has disappointed since its launch. The company, now wants

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to change its strategy. If you look at the buyers, look at the

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demographic. We are seeing younger buyers coming to the market. Cheap

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is not what they are looking for, they are looking for the right value

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and something that in hands of their identity. We are embarking on a

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complete repositioning of that. It is not just Tata Motors. Every other

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Indian carmaker is trying to tempt the consumers. In a market down 10%,

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one of its worst years in a decade. Customers are hardly flocking to the

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showrooms these days. Borrowing has become more expensive in the last

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couple of years. With two thirds of cars in India being sold on loads,

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purchasing decisions are now delayed. The market is not uniformly

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bad. Foreign firms are sitting on months of order. -- orders.

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Launching a new prototype of the existing compact car, the company

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says that getting India right is critical. Our investments are on

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track. We are investing billions in India, some of that on a new

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facility. That facility will be operational by the end of the year.

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Great potential in this market. While India's urban roads may be

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struggling with traffic, there are millions of people still looking to

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buy their first car. Carmakers in Asia's third last is auto market are

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hoping that the show will drive interest and sales to help change

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the fortunes of the industry. Now, yesterday we covered the

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markets sliding around the world. But stocks in Asia are faring a

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better today. Let's cross over to Rico Hizon - live in our Asia hub in

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Singapore now - to find out. How is it going? There was an exciting

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start to the market today. The rally fizzled in midday trading with

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sentiment now rather miss -- mixed. You have Hong Kong in ever did -- in

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negative territory. Australia is bucking the upward trend in some of

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the market is with the Australian dollar gaining in the central bank.

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It is easing bias towards interest rates. The performance was all the

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more disappointing as a major corporate names reported up the

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earnings. Japan is currently being led by Panasonic. To get

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Panasonic is the shining star today in terms of the share price

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performance? It is all because of several reasons. Cost-cutting, a

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steady new home construction set and a depreciation of the Japanese yen

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against the US dollar. The currency is declined has helped Japanese

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exporters. It also benefited domestically from last-minute

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purchases for appliances, television sets and batteries ahead of the

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April one increase. Thank you for in investing your time

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is with us!

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