16/05/2014 BBC News at One

Turning up the heat on the energy companies - the regulator Ofgem

issues its biggest ever penalty. E.On is to pay ?12 million

to some of its poorest customer for mis-selling

After years of negative press, we'll assess if the energy companies

Veteran broadcaster Stuart Hall has been found not guilty of raping two

young girls, but he is convicted of one count of indecent assault.

Hundreds of UK tourists are evacuated from parts of Kenya

after the Foreign Office warns of a "high threat" from terrorists.

"India has won. Good times ahead."

The tweet from the BJP's Narendra Modi - on course for a landslide

It was not our fault - the owners of the Turkey mine where more than

A new name on a new FA Cup, but will it be Arsenal or Hull?

The armed robber who's apologised to the shopkeeper he attacked with

And Jamie's Oliver's record breaking cooking attempt.

Good afternoon and welcome to the BBC News at One.

The energy supplier E.ON is being forced to pay a record ?12 million

Good afternoon and welcome to the BBC News at One.

Ofgem found "extensive poor sales practices" amongst staff selling

The energy supplier has apologised for what it called

Our industry correspondent John Moylan reports.

A fair price for energy would be a good start, but according to the

regulators hundreds of thousands of customers were victims of

mis-selling. Today as the company accepted a record penalty, their

boss admitted things had gone wrong. We hold our hand up. We are

devastated and we're sorry and we will make it right. Across the rest

of the business we will continue to improve. We will continue to improve

our customer service and to improve the way we handle complaints to help

customers each day, understand and manage and control their energy use.

The investigation found that customers received misleading

information. There were management failures too. They didn't ensure

staff kept to rules and there was inadequate training. A ?12 million

payout in combination with a compensation fund is an indication

of the seriousness of the failings and our determination to act against

companies in in this position. The mis-selling was on the doorstep and

on the phone. They will pay ?12 million back. It is contacting

others about compensation which could cost the firm a further ?8

million. For years there have been concerns about the sales tactics of

big firms on the doorstep. And despite attempts to clean it up, the

practice only came to an end century. But it has cost the firms

almost ?40 million in penalties and fines. We need to be vigilant, with

a market like energy that people depend on, it needs to be clean.

Things will change. Markets will change and we always need to be on

our goord. E.On stopped doorstep sales in 2012 and ended cold calling

last year. While the penalties will hardly dent its finances, restoring

customer trust could be more of a problem. Jon is here. Is this the

end of a difficult period for the industry? The industry will hope. So

this issue is something which has dogged the sector from the earlier

days when competition was opened up until the end of last year. We have

had five of the big six suppliers investigated. Total fines almost ?40

million. But there will be further compensation and management time

that is costing the industry a lot. The worst practices on phone and on

the doorstep have gone. But we heard from a consumer groups, they want to

remain vigilant and make sure, there will always be some form of sales

and to make sure it is done propty. Trust has collapsed in recent years.

And I can't think of another sippingle issue which has done more

to erode that trust than this. Thank you.

The veteran broadcaster Stuart Hall has been found not guilty

of raping two young girls, but he was convicted

At an earlier hearing at Preston Crown Court, Hall -

who's 84 - admitted indecently assaulting a girl under 16.

-- Judith Moritz is in Preston for. The jury have been deliberating for

seven hours. When they were called into court and told if they couldn't

agree they may return verdicts by a majority of 10 to two. A short time

later that is what happened. They came into court, Stuart Hall sat in

the dock as time after time 19 times the foreman responded not guilty to

the serious charges against him. On only one charge of indecent assault

did they find him guilty. At one time, if you turned on your TV, the

chances were you would find Stuart Hall grinning at you. From It's a

Knockout to the news, he was always on air. Good evening. We come to you

from our new studio with a new set... He was playful and his humour

of the post card variety. We shall retitle this programme It's a

Knockout. Two lovely girls go down... At the old BBC studios in

Manchester he was known to spend a lot of time with women. But the

prosecution claimed that was not the worst of it and that Stuart Hall had

been a serial child rapist. Two women alleged that when they were

teenagers Hall had lured them to the BBC with offer of career help. Once

there they said he had pry -- plied them with alcohol and abused them.

This is a modern day BBC dressing room. Then Stuart Hall would have a

similar room. It was somewhere for the staff to get ready. But the

prosecution said that instead he had taken advantage of its privacy and

used it toss a place to commit rape. The jury -- as a place to commit

rape. The jury though cleared him of rape. Last year Hall admitted

indecently assaulting 13 girl and was jailed for 15 months, then had

his sentence doubled by the court of appeal. After that prosecution the

two women who said they had been raped when they were girls came

forward. Hall did plead guilty raped when they were girls came

indecently assaulting one of them, bup denied rape. Saying that the

teenager had consented to having sex with him and now wanted his money. A

solicitor represents 19 of the victims. Of all the victims that I

have come across, none of them have been motivated by compensation. And

given what they have to go through, I think the facts speak louder than

words. The fact that they go to the police. The fact they they are

prepared to go to court and give evidence and be cross-examined about

very personal and painful matters. Hall cut an elderly figure in the

dock, listening through a hearing loop. He didn't give evidence

himself. His barrister suggested that the prosecution had become

persecution. Aged 84, he will now face sentence for indecent assault.

There has been no response yet from either the Crown Prosecution

Service, or Lancashire police who, brought this case. As for Stuart

Hall, he returns to prison, where he continues to serve his sentence for

last year's prosecution. As for the two counts of indecent assault of

which he is newly guilty, one he pleaded guilty to, the other he has

been found guilty of, he will be sentenced for those next Friday.

Thank you. In the last few minutes there have been reports of a

bomb-blast in Ken yachlt it comes as hundreds of British tourist from

Kenya. Two two operators have cancelled all flights to Kenya until

October. Heading home and not by choice. Some of the hundreds of

British tourists leaving Kenya today. Their holiday cut short due

to a Foreign Office terrorism alert. Two leading tour operators have

cancelled all their flights for five months. We have had a good holiday,

great time, disappointed that we have been told to go home and we are

going to miss it. The Kenyan people are brilliant and it is such a shame

that we have to cut our holiday short, because of other people. The

new Foreign Office advice warns of a high threat from terrorism. The main

threat comes from extremists linked to Al-Shabab. The advice mow kuss on

-- focuses on Kenya's main coastal port. These are the people believed

to be planning attacks on westerners. Al-Shabab, the militant

group linked to Al-Qaeda, fighting the Somali government, the African

Union forces and the Kenyan army. Last year their gunmen walked into a

shopping centre and murdered people in cold blood. 67 people died in the

siege. Today, Al-Shabab remains a threat inside Kenya. They're well

entrenched in Kenya, they were in control of Somali, they were

recruiting extensively in the more deprived areas of Nairobi and other

places. The Kenyan authorities are on their guard for further attacks,

but their Government will not welcome this cancellation of

holidays. It will hurt tourism and scare others away when the Kenyan

economy needs the revenues. Frank is here. We have reports of blasts, how

big a threat is this? We need to break it down. There are two

threats. There is what has happened in the last few minutes, that is one

or o' two grenade blasts in an area where there is a lot of sew Halley

nationals. That has been happening for some time. -- Somali nationals.

That doesn't affect westerners. That is rumbling on and that relatively

low level violence has been happening for some time. This latest

travel advice from the Foreign Office that affected these tourists

is prompted by specific intelligence that talks of an Al-Shabab threat to

westerners, to target not necessarily people from Britain, but

Europeans who are holidaying in, or living in Kenya. It is because of

that they decided they couldn't take the risk and needed to raise the,

ator the advice and what happened in the background what is happened in

Bali, there was indications there was an attack imminent and it was

not announced and people were killed. So they're covering

themselves. Thank you. After ten years in power,

India's governing Congress party has admitted defeat

in the country's general elections. Votes counted so far point to

a landslide victory for a coalition led by the opposition

Hindu nationalist party BJP led The world's largest democratic

election lasted five weeks 550 million Indians voted - that's a

record turnout - with two thirds of The BJP is on course to exceed

the 272 seats needed for an outright majority - something

no party has achieved for 30 years. Our correspondent Sanjoy

Majumder is in Delhi. Yes, that's right. It is clear the

people have voted for change, handing out the largest victory by

any party in some time. The biggest victory for the BJP in its history

and the biggest defeat for the congress Party. I have been at the

BJP head quarters tabgting the sights and sounds as people gathered

trying to fathom the results. The atmosphere here has been electric.

Wild celebrations outside the BJP head quarters as the party heads to

a historic victory. As news of the scale of the win came in, the party

grew bigger and the atmosphere more frenzied. It is a real carnival

atmosphere here. They haven't stopped celebrating since the first

results came in showing the party is heading for a massive win. It is ten

years since they have been in power and that probably explains the

nature of the excitement and that is the man of the moment. The man

projected to be India's next Prime Minister, Narendra Modi. The first

time it has happened that we have crossed the geographical and

political and social boundary and we have attained a height. All cast,

creed, race, we have Tran sented that and become become Vicker

victorious. In town it is a sombre mood at the congress Party. A

humiliating defeat that raises questions about the leadership of

Rahul Gandhi. For my part, the congress Party has done pretty

badly. There is a lot for us to think about. And as vice president

of the party, I hold myself responsible for what has happened.

But the day is about the man who responsible for what has happened.

But the day is about the is to become India's 14th Prime Minister.

It has been an incredible rise for Narendra Modi. He once helped his

father tea at this railway station. He is a hardliner who India hopes

will revive the economy. But he is feared by the country's Muslim

minority, because of riots under his watch in 2002 which made him an

international pariah. For many though it Israels his strong

leadership that standses out and his ability to adapt to a

transforeigning India. So victory is being celebrated as a sign of change

that many have been craving for. Expectations are incredibly high.

The one question everybody is asking - is will Mr Modi be able to match

the expectations of 1.2 billion people? Back to you.

And you can get much more on this by going to bbc.co.uk/indiaelections -

where there is an in-depth index explaining the results,

Our top story: Energy supplier E.ON is to pay ?12 million to some

customers for mis-selling its products - it's Ofgem's biggest

And still to come: On the way to Wembley - a new trophy is unveiled

Circus as you have never seen it before. The daredevil antics on show

at the south bank. With sunshine on the way, we have a

full weather forecast in 15 minutes. The operator of the Turkish mine

that collapsed, killing at least 284 people, has denied any negligence.

It was Turkey's worst-ever mine disaster and has sparked angry

protests against the government. There are thought to be up to

18 workers still trapped inside the mine though it's not clear

if the men are still alive. Our correspondent, Rajesh

Mirchandani, is in Soma. Yes, those latest figures mean we

know that the maximum death toll from this tragedy here will be 302.

Those 18 are unlikely to be found alive. There is an intense feeling

of grief in this country. There is something else as well. That figure

of 18 still missing, it is far lower than 100 or so the authorities had

been telling us. It is one of the inconsistencies that seem to be

emerging. As the death toll here mounts,

so do the questions. Turkish authorities have revised

down the number of miners still missing, an error in calculation,

not progress in the search. So, for explanations, people look to

the mine's owners making their first One thing we learned -

many victims had no chance such was TRANSLATION: The main issue here is

the whole thing happened It took three to five minutes

for the highly concentrated gas and fumes to fill

in the production areas. We managed to gather the people

in the vicinity here. Many questions remain. Not least

about rescue chambers like these. The mine's owners at first said

there were two, then admitted After the press conference,

the mine's owners have been cornered That is because we got more detail

but there are still very few clear facts about why this disaster

happened and what the company did to prevent it. At best, the mine's

owners are giving confusing answers. So, for many like Mehmet, the

company's claims of good safety are suspicious. He helped in the rescue

effort and saw 27 people dead. TRANSLATION: I'm not satisfied. If

the Government assigned more importance to safety measures, this

would not have happened. I'm not happy with

what they said today. So, still no answers for some

grieving relatives, but at least fewer of them are now waiting

for bodies. The mine owner's say they deny

negligence. They say the facility was safe. Those inconsistencies and

the anger from the people, it fuels this feeling here that there is an

elite class that is detached from real people and their suffering.

This has been a terrible tragedy for Turkey that should have brought the

country closer together. Instead, it seems to be dividing them even more.

A committee of MPs says there is a culture of bullying at the top

of the organisation which represents rank-and-file police

In a damning conclusion, the Home Affairs Committee said the Police

Our home affairs correspondent, Matt Prodger, reports.

Welcome to the Police Federation of England and Wales. A swimming pool

for its members, hotel rooms and apartments, too. A plush bar, and

?70 million in the bank. But its reputation has been in tatters. A

committee of MPs is the latest to demand change. We want an end to the

bullying that we were shocked to hear was happening at national

headquarters. We want full transparency. Every police officer

in England and Wales to get a rebate for their subscriptions. The Police

Federation is a powerful organisation and a wealthy one.

These headquarters cost ?26 million. But it's been criticised for being

out of touch, unaccountable, too political and too bullying. The

Federation has been advised to return ?120 to each of its 125,000

members. Damage to reputation has been caused

by aggressive political campaigning. Three Federation officials are under

investigation over their role in plebgate, the scandal which forced a

Government Minister, Andrew Mitchell, out of the Cabinet. Today,

it's revealed that other Fed members accuse the current General Secretary

of sustained abuse against them nine years ago. He says he disputed the

claim and it was settled informally. The current chairman of the

Federation has lasted 18 months in his job. He's leaving after being

pilloried by colleagues over his plans for reform. The Federation

need to look seriously at the reform programme, they need to make sure

they take on the changes that are required and I do genuinely believe

if we don't do this, it will be done to us. Two years ago, the

Federation's annual conference was all about police cuts. Next week,

they meet again. Top of the agenda? The survival of their own

organisation. The running of schools in

Birmingham - at the centre of claims that Muslim hardliners are

trying to take them over - could be The government is considering plans

to to reduce the role of Our education correspondent,

Gillian Hargreaves, reports. Park view in Birmingham is one

of the schools being investigated following allegations that Muslim

hardliners have attempted to impose There have been 200 complaints about

the activities of school governors and critics say the local authority

failed to act quickly enough when The BBC has been told

the Government's planned solution would be to close some

of the existing schools at the heart of the allegations and ask

outstanding heads of academy chains It's believed groups of schools

like the Perry Beeches chain may have a role in taking over some

of the schools. The schools are situated

in the heart of the inner city, The Government has had meetings with

a number of successful head teachers A suggestion that

schools in Birmingham should be run by a private company on behalf of

the Government has been ruled out because the school population is

so big. The Government says it is looking at all options and nothing

has been ruled in or out. Emergency crews in California are

continuing to battle at least nine They've been raging since Tuesday -

leading to more than 100,000 people Three days on, and swathes

of southern California are still Over 10,000 acres

are burnt to ashes. Everything from the local Legoland

and a nuclear power plant have had Residents have been urged to flee

as fast as possible. If you've had the evacuation order -

evacuate. Do not wait. Heed the first responders

that are out there. Make sure you get out

and you get out quickly. With military equipment deployed,

the fightback has come to resemble a war effort, but bone-dry

conditions created by three years of drought and relentless winds

from the Pacific mean that they are It was really quick. My husband was

coming up the hill. My daughters were at school. He saw a very small

fire starting and he saw the smoke and said - he called me on his

way up and said, "Get the kids in It is a home that we didn't live

in a few years ago. We don't live in now. So we'll have

a chance to have a new home. Over 120,000 evacuation

notices have been issued. Yet, with what has now become

an almost annual assault on their homes, many residents

remain stoic and thankful that they And finally, the grand finale to the

football season, the FA Cup, takes It's been nine years since Arsenal

won a trophy, and Hull City are there for the first time in

their history. The winner will lift

a shiny brand-new trophy, too. Hull are famously nicknamed the

Tigers. Their fans seem like an endangered species, a group of

supporters thrilled by the prospect of a Cup Final as fans always used

to be. Patiently, queueing for tickets. There aren't enough to go

round. Allocation at Wembley go to the wider football family, while

Hull have been waiting for their day for over a century. It's been the

greatest competition there has been. There's always been shocks in it. It

is a one-off game. Arsenal are favourites, clear favourites. And a

club like ours to take on the mighty Arsenal has a fantastic ring to what

the FA Cup is about. Hull's previous best in the FA Cup was way back in

1930 when they made it through to the semifinals, a classic underdogs

romantic Cup run. Guess who they lost to? Arsenal. So much for

history. For Arsenal, maybe the streets are paved with gold. They

are financially secure, vital but dull. Glory is all about lifting

trophies and that is why they are here. They haven't won anything for

nearly a decade. The pressure of that apparent failure rests on

Arsene Wenger. We can accept that and live with that completely. What

is down to the quality of our club is the consistency and I believe on

that front, we are better than most other teams. If consistency is

Wenger's legacy, Philip Larkin once wrote, "What will survive of us is

love. " Hull's adopted poet may not be referring to football. It will be

the City of Culture soon enough. The team were applauded in defeat at the

end of the league season. They weren't relegated. They have already

exceeded expectations. They arrive at a Cup Final with nothing to lose

and that can be a powerful thing. Time for a look at the weather.

Here's Darren Bett. Traditional weather for the Cup

Final tomorrow. We have the sunshine today across many parts of the

country. Temperatures are rising very quickly. A lot of the cloud

that we have had in Scotland is melting away. As the temperatures

have risen through the Midlands, the cloud has developed. The thickest

cloud is in the north-west of Scotland. That will bring some rain

together with some stronger winds. Sunny spells inland. Lots of

sunshine around many of those coastal areas with some sea breezes.

The highest temperatures will be inland. We could get up to 23

Celsius in the Midlands or the South East. A lovely day for Northern

England. 20 degrees in Hull. We have sunshine across much of Scotland and

Northern Ireland. It is cooler underneath the wind and rain in the

north-west of Scotland. That rain band will trickle southwards to

arrive in the central belt overnight and possibly the far north of

Northern Ireland. Skies will clear to the north of that and it will

turn quite chilly. Not a particularly cold night for England

and Wales. We will see patchy cloud and maybe a bit of mist and fog.

That will soon clear away. Into the weekend, there will be some rain. It

is likely to be in the North West. Sunny spells elsewhere. It will feel

very warm. Tem -- temperatures will continue to rise. Tomorrow, a bit of

a change in Scotland and Northern Ireland. England and Wales enjoying

lots of sunshine, especially Northern England. Those temperatures

will continue to climb. 23 or 24 Celsius. Not too bad in Belfast. A

cooler day in Glasgow. For the Scottish Cup final, that is taking

place at Celtic Park, there could be some rain in the air. Temperatures

will be lower. But, here is the traditional weather at Wembley. The

sun will be out. It will feel very warm. The players will welcome a bit

of that cloud that will arrive now and again. Not much cloud to begin

the day on Sunday. Another warm, sunny day. We may well see the

sunshine a bit hazy ahead of this band of thicker cloud and rain. So,

a much cooler day for Northern Ireland, I suspect, on Sunday. Very

warm again for England and Wales. Temperatures possibly into the

mid-20s. It is not going to last forever. This wetter weather in the

west will push into eastern areas later into next week. There could be

some heavy rain and thunderstorms. A reminder of the top story: E.ON is

to pay a record ?12 million to some customers for mis-selling its

products. That is all from