11/04/2017 Breakfast

Hello, this is Breakfast, with Louise Minchin and Dan Walker.

Theresa May and Donald Trump discuss how to end the conflict in Syria.

they agreed there's now a window of opportunity to persuade Russia

to drop its support for Syria's President Assad.

Good morning, it's Tuesday the 11th of April.

A revolutionary new treatment for stroke patients in England

that could help save thousands from lifelong disablity.

United Airlines apologises as footage of one of its passengers

being forcibly dragged off an overbooked flight sparks outrage.

The prices we pay for the weekly shop, a tank of fuel or even a night

This morning I'm taking a closer look at the impact of inflation.

In sport, the pressure mounts on Arsene Wenger as Arsenal

are beaten 3-0 by Crystal Palace in the Premier League.

If mumbling in television dramas really annoys you,

we'll put different acting styles to the test to see which ones

Always perfectly clear is Carol with the weather. Good morning. Eight

chilly start to the day, for some a touch of frost around but for most

it will be dry with sunny spells, variable amounts of cloud, except

for the north and west of Scotland where there is more rain around and

later we will see some gales. Further details in 15 minutes. Thank

you, Carol. Lovely there this morning.

Donald Trump and Theresa May have discussed what they call a window

of opportunity to persuade Russia to drop its support

for Syria's President Assad in the wake of last

The Prime Minister and the US President spoke

on the phone last night as foreign ministers from the G7 group

of countries meet in Italy to try to co-ordinate their response.

They call it the 'family photo' and it's a family that used

to include Russia before it was expelled in 2014

The Kremlin may not be represented at this summit,

but its continued support for the Syrian regime

These foreign ministers have been working out the precise message US

Secretary of State Rex Tillerson should deliver when he heads

If I think about the position of Vladimir Putin now,

you know, he's destroying the reputation of Russia,

by his continual association with a guy who has flagrantly

In a phone call last night, Theresa May and Donald Trump discussed

breaking up the Syrian regime alliance. A Downing Street spokesman

revealed: One of the options G7 ministers are

discussing is hitting Russia with targeted sanctions if it refuses to

buckle but President Putin is used to standing up to international

pressure and the chances of him abandoning his allies seem remote.

We'll be talking to Former US Assistant Secretary of State PJ

Crowley about the situation in Syria at around 7:10am.

Thousands of stroke patients in England stand to benefit

from a new programme to train more doctors in a complex procedure

which could save lives and help reduce disability.

It involves doctors catching and removing a clot which is causing

the stroke, to help restore the flow of blood to the brain.

Here's our health correspondent Jane Dreaper.

Back on her feet, Margaret had a stroke just three weeks ago at the

age of 50, but she's benefited from a revolutionary treatment. I was

very, very lucky because I should have probably come out more severe,

you know, I could have been paralysed and taken months and

months of therapy and everything else, rehab. But I was very lucky.

This is Margaret's angiogram. Margaret's Doctors at this London

hospital have led the way in trying this new procedure. It has a much

higher success rate than clock busting drugs. Patients can be

completely weak down one side and not have any speech and as soon as

you take out the clot they can start talking to you sometimes and moving

immediately, other times it takes several hours or by the end of the

evening or the next day they can have recovered a lot of function.

Yes, it can have a massive impact. With from Beck to meet doctors use

this incredibly delicate piece of wire to fish the clot out of the

patient's brain, although sometimes use another piece of wire, like this

one, to suck it out. 8000 patients across England will benefit from

this treatment every year once the programme is rolled out. Not all

patients will have the treatment, as some strokes are caused by a bleed

rather than a clot, and it will take time to train the doctors and nurses

needed to expand services. But NHS Inman says it's making the

investment because patients recover their health so quickly -- England.

Jane Dreaper, BBC News. The BBC has spoken to a family

friend of Christopher Bevington, the British man who was killed

in the Stockholm lorry Two Swedes and one Belgian also died

in the attack on Friday. The 41-year-old's family said

they were devastated by the untimely and tragic death

of the wonderful husband, son, father, brother

and close friend to many, Chris Bevington moved to Stockholm

for love after meeting his Swedish wife in London. They raised to two

young boys here in Sweden but remained close to their British

family and friends. As you can imagine we're all really struggling

to come to terms with this horrendous loss and make sense of a

world that no longer has our lovely funny mate in it, he was the most

amazing father, husband, son, brother and friend to everyone that

knew him and we're all obviously going to miss him, miss him

terribly. You know, he loved his family, loved his friends and he

also loved his music. This is where Chris spent the last five years of

his career, the Swedish headquarters of the music streaming company

Spotify where he held a senior role. Everyone we spoke to who work with

him describe him as a lovely guy with a lovely family. He would run

through a wall for you. -- , I want to say that all the answers

of energy we have will go to his family but also the families of

those other people affected by this terrible tragedy. A tragedy that

raises challenges for Sweden has changed the lives of Chris's loved

ones for over. Maddy Savage, BBC News, Stockholm.

The American carrier, United Airlines, has been heavily

criticised after one of its passengers was dragged off

The airline had overbooked the plane,

and when no-one volunteered to leave, they selected the man

and his travelling companion, at random.

When he refused to get off the flight, he was dragged down

the aisle by security guards as our correspondent Neda Tawfik

These are the disturbing moments that have now travelled

Several smartphones record as three police hover over a man

who is being forced to exit the aircraft.

The situation quickly escalates, after one officer manhandles him out

All three officers then drag him bloodied and injured from the cabin.

The incident began when United Airlines asked for volunteers

to give up their seats for additional crew members.

When none were found, they chose passengers at random,

One passenger said he claimed to be a doctor who had patients

Ten minutes later, in unexplained circumstances, the man,

clearly shaken, runs back on the plane.

United Airlines in a statement, said:

That's what makes the world's leading airline

The airline has been criticised for its handling of the situation

that some say clearly contrasts with its claim to fly

An eight-year-old child and his teacher have been killed

after a shooting at a school in California.

The gunman went into the school in San Bernardino

yesterday and opened fire in his estranged wife's classroom,

A second pupil is in a critical condition after being shot

by the man, who police say had a criminal history,

including domestic violence and weapons charges.

More than 900 adult social care workers a day quit their job

in England last year according to new figures and care

providers are warning that growing staff shortages mean vulnerable

people are receiving poorer levels of care.

Despite the Government saying it will spend an extra ?2 billion

on social care, the UK Care Home Association has

warned that the social care system is now beginning to collapse.

Ministers are being accused of not having a proper plan for the future

An unpublished paper, obtained by the BBC,

sets out a vision for clean air and water, green landscapes

and a low carbon economy, but it's been repeatedly delayed

and is now not expected until the summer.

The government says it will develop plans in due course,

but critics claim progress is too slow and the paper

A project to create a full-size replica of the Titanic at a theme

park in China has upset relatives of victims and survivors

The attraction, which will be docked permanently

on a rural reservoir, has been condemned as bad taste

by members of the British Titanic Society.

But the designer says the resort will be respectful,

and plans for visitors to experience a simulated iceberg crash have

I can see why you might want to abandon those plans. The film was on

again last week. Was it? I watched a little cheeky half an hour. It's

quite long, isn't it! The landscape seen from the summit

of Snowdon has been named This Welsh mountain vista

topped a survey to find It was followed by the

Three Sisters Mountains in Scotland, Stonehenge

and St Ives Bay in Cornwall, with Cheddar Gorge

rounding out the top five. This is a perfect opportunity for

you to send in your favourite views. You can e-mail us

with your favourite view at [email protected] or get

in touch with us on social media. Willian Facebook, Twitter, virtually

everything these days! We will show some of those later on -- we are on

Facebook. Good morning. Like Gore Meyer in North Yorkshire, thrill

beak. Have you got a picture? Unless you haven't got one I'm not

interested. Arsenal fans will be hoping for a better view once the

dust has settled after last night's defeat to Crystal Palace. Pretty

dismal. Bad performance from Arsenal, not only were they beaten

but defensively they looked terrible. Crystal Palace have beaten

Chelsea and Arsenal in the last couple of weeks, not bad for them at

all! There are more questions over

Arsene Wenger's future as Arsenal manager after they were beaten

3-0 by Crystal Palace They've qualified for

the Champions League every year for two decades but could

miss out this time. Former Leicester City manager

Claudio Ranieri has denied that The Italian believes it was someone

else behind the scenes Everton's Ross Barkley

is considering his options after allegedly being attacked,

unprovoked, in a Liverpool bar A complaint is yet to be made

to Merseyside Police, who say they're are looking at CCTV

which appears to show Barkley Andy Murray was back in action last

night after weeks out In a light-hearted charity match

against Roger Federer, he persuaded the ball boy to play

match point for him. Federer won in straight sets

as they raised money for education Apparently the ball boy served a

double fault at match point. Looked like a decent action but didn't

quite connect. With all eyes on you! Quite a lot of pressure. And with no

warmup. We are hoping today might be nice and sunny, so that is why Carol

is outside, it's always cold when we do that! Good morning, Carol.

Feel a song coming on but I won't inflict that on your ears, look at

the Sunrise, on the roof of broadcasting house. For many it is a

chilly start, especially in England and Wales where we have a touch of

frost but for most of us today, there will be some cloud around,

mostly dry and also we will have some sun. This morning if we start

the forecast at 9am across Scotland, some rain across the far north and

north-west, including the Northern Isles. More cloud across the

Highlands but for southern Scotland we have the sunshine. The same in

northern England, maybe the odd shower first thing but for most it

is dry and some sunshine. The sunshine prevails rather like in

London, blue skies, down through the Midlands, East Anglia, Essex, Kent

and all the way to the south coast. Temperatures by 9am will be around

nine for example in Plymouth. A beautiful start in Wales. It is

nippy if you're just dipping out, a touch of frost in the countryside in

the valleys. In the north, a bit more cloud but it is high cloud so a

fine start still and for Northern Ireland, a fine start as well. But

again a chilly one with variable amounts of cloud. Through the day

what you will find is with the rain in Scotland it will sink a bit

further south, still very much in the north and north-west and later

the wind will strengthen and we'll have some gales. For the rest of the

UK, a dry day, some sunshine, a bit more cloud bubbling up but

fairweather cloud so very nice, and why is today of between around 12

and 17 in London, way above average for the time of year -- highs.

Through the evening and overnight, the rain in Scotland further north

sinks south, getting into Northern Ireland, northern England and

possibly as far as north Wales. For the rest a dry night and variable

amounts of cloud. Tomorrow morning we start with that rain in northern

England, north Wales and as it continues its journey south it will

weaken by the time much later in the day it goes to the far south and it

won't be much more than a band of cloud, maybe the odd spot but

nothing too heavy and leaving us with bright spells, sunshine and

showers and temperatures still healthy. As we move into Thursday,

Thursday will start dry for most, it will be chilly with some frost

around first thing. Then it will cloud over from the west as we see

the arrival of another weather front and that will bring in some rain.

Temperatures again into the teens. So all in all, it's not looking too

shabby at all this week. The rain in the north continuing to move south

through the course of the night. Not too shabby is great news!

A high-rise behind you is not built yet but... He is only looking behind

you, Carol, don't worry. I should put my microphone on. This is a

shambles this morning. I think I may have sat on my microphone and pulled

it out. The mail, they are talking about a council tax, about how many

council bosses and they have tried to put a number on it, the number of

bosses paid more than the Prime Minister soared as households are

hit by a huge council tax rise. And this is quite sweet, a picture of

Princess Charlotte who will be a bridesmaid. Many of the papers this

morning have pictures of the funeral of PC Keith Palmer, killed after the

Westminster attack last week. Letter look at some of the pictures from

the funeral yesterday as thousands of officers lined the streets. This

is the front page of the Daily Mirror this morning as well. Laid to

rest, the thin blue line that will never be broken. They picture there

of PC Keith Palmer. That is also front page of the Daily Telegraph as

well. His helmet, very much a part of that service. And their main

story, they are discussing the decision by Donald Trump to launch a

cruise missile attack on Syria proving that he is not in league

with Vladimir Putin. This is according to the son of the US

president. The front page of the Sun. A blue lamp will shine brightly

for ever. The story down the order is the punch on Ross Barkley over

the weekend in a bar in liveable. The Times, again, has quite a moving

picture of a bowed head as the hearse goes past carrying the body

of PC Keith Palmer. What would you like to start with? I have a story

about car insurance. One of those things that annoys people. Every

time they renew. There are quite a few reasons in this report. They say

here that insurance bills could soar over ?1000 next year due to taxes

that have come in and the compensation, you know, people

claiming for whiplash. It has been argued and over whether people

should be able to claim breads and they saying that the number of

people claiming has been rising that has increased or at price of

premiums. Another thing, I don't know about you but I hate people who

are cheating. And an article here stating that students are cheating

because of the wearable technology. Heeding earpieces, a quick cheeky

glance at a smart watch. They say that from a Freedom of information

request by the Guardian, they have found a 42% rise in cheating. What

do you do? Frisk people, take their watches away from them? Do you

remember spies like ours, Chevy Chase, he has a fake broken arm with

all the answers written on it? It is a little more advanced this year.

Only 42% of people have been caught, who knows how many more are getting

away with it. And Sergio Garcia, saying how he would always be the

runner-up and he had accepted that in the past. He said he did not have

what it took to win a major. All of the papers today are reporting on

this lady here as the final piece of the jigsaw puzzle that he needed.

This is Angela Atkin and she is his fiancee. She is a good golf player

herself, a reporter for the golf Channel in the US. During the

Masters she would post inspirational quotes on post-it notes on the

mirror in the bathroom and everyday would come in and there would be

quotes there to read. She was this kind of complete positive presence

in the house that they share. And the other missing piece of the

puzzle is this Pomeranian puppy who goes out on the road with them now.

He has been out for the last two tours that he has won. The five life

skills that renew health, wealth and success have been pinpointed by

scientists. They are emotional stability. Determination optimism.

Control. And conscientiousness. Apparently, people who scored highly

on lease for those of five categories were generally richer,

were less depressed and had a large number of friends. Only two of those

in you often broke, lonely and depressed. Thank you very much,

everybody. We will see you later. The number of care worker suicides

in England is on the rise. That's according to figures

seen by BBC Breakfast, which show the rate has

been steadily increasing More female care workers

take their own life than any other occupation, as Breakfast's

Graham Satchell reports. You go home with a permanent

headache. Isil permanently stressed. Jane has been a care worker for over

30 years. She has seen dramatic changes. A rise in a number of

people with chronic illnesses, a lack of time to do her work

properly, I've been told I have to do them. Doesn't matter if someone

needs to go to the toilet. It's just rush, rush, rush. I am an permanent

antidepressants and I am not ready to come off them. The pressure of

her job, a constant sense of guilt that she should be doing better. It

eventually meant she was unable to cope. I remember taking a tablet in

front of my children and my children shouting at me not to do it. But

when I think about it now I almost feel ashamed because I could have

left my children and my family without me and I think, I suppose I

was doing it to cry out for help, saying I need help. Figures from the

office of National statistics show a rise in the number of care workers

taking their own lives. Up from 66 in 2010 to 96. While there is no

direct evidence of the link between someone's job in a mental health,

the home care Association says the issue needs further investigation

and the union that represents care workers say the figures are

worrying. These statistics tell us that it is time to start investing

in the health and well-being of care workers. It is time we eroded some

of the poor terms and conditions and it is time to invest in skills and

training. That is why the government has to ensure we get fair funding

for social care. Jane says her current employer is compassionate

understanding. But, she says, policy from the top needs to change. They

need to sit up and listen. I challenge them to come on to the

shopfloor for a week to change their attitude. The Department of Health

in England says it has increased funding to support groups who are at

risk of suicide. But the challenges, the time pressures, the stress on

care workers remains. Thank you to Jane for sharing her story with us.

If you are feeling emotionally distressed and would like details

of organisations which offer advice and support, go online

to bbc.co.uk/actionline or you can call for free,

at any time, to hear recorded information on 0800 066 066.

Now, we've got a little quiz about what's coming up later

Let's have a starter for ten shall we?

The grand final of the series 46 of which long-running BBC quiz show was

shown last night? University challenge? It is, annoyingly, the

right answer. Yes, in about an hour's time we'll

be joined by the famous voice behind those University Challenge

questions, and a defeated semi-finalist, to ask

what they believe is the secret Did you feel nervous when you even

heard that voice? It probably didn't, didn't you? I watched the

final last night and now I am slightly addicted. I have, I got one

question right. It is so difficult. For me, I would have to cope with

the nerves as well. I felt so much pressure.

Time now to get the news, travel and weather where you are.

Hello, this is Breakfast with Dan Walker and Louise Minchin.

We'll bring you all the latest news and sport in a moment,

but also on Breakfast this morning...

Footage of a passenger being dragged from an overbooked flight have

provoked outrage on social media, we'll be asking why it happened

Are mumbling actors really making it harder to hear

We've conducted our own experiment to try to find out,

we'll have the results for you before 7am.

And the pop star Nelly Furtado will be here to tell us about taking

a career break with a difference, from Grammy-award winning musician

to working in her daughter's school library.

But now a summary of this morning's main news.

Theresa May and Donald Trump have agreed there's a window

of opportunity to persuade Russia to abandon its support

for the Syrian leader Bashar al-Assad.

The US Secretary of State, Rex Tillerson, will travel to Moscow

later today to meet with his Russian counterpart.

Before that foreign ministers from the G7 group of nations

will continue to meet in Italy to try to agree a co-ordinated

If I'd think about the position of Vladimir Putin now, you know, he's

Cox of eyeing the reputation of Russia by this continuing

association with a guy who is flagrantly poisoned this own people

-- pox of eyeing. And I think the world can see this.

NHS England is to invest millions of pounds in providing a complex

treatment to help save stroke patients from lifelong disability.

The procedure involves the removal of a blood clot

Around 8,000 people a year will eventually benefit

from the expansion of the treatment; it is currently offered to only

A family friend of Chris Bevington, the British man killed in last

week's lorry attack in Stockholm, has been talking to the BBC.

Two Swedes and one Belgian also died in the attack on Friday.

The 41 year old's family said they were devastated

by the untimely and tragic death of the wonderful husband,

son, father, brother and close friend to many.

As you can imagine, we're all really struggling to come to terms

with this horrendous loss and make sense of a world that no longer

has our lovely funny mate in it, he was the most amazing father,

husband, son, brother and friend to everyone that knew him and we're

all obviously going to miss him, miss him terribly.

An eight-year-old child and his teacher have been killed

after a shooting at a school in California.

The gunman went into the school in San Bernardino

yesterday and opened fire in his estranged wife's classroom,

A second pupil is in a critical condition after being shot

by the man, who police say had a criminal history,

including domestic violence and weapons charges.

More than 900 adult social care workers a day quit their job

in England last year according to new figures.

Care providers say that growing staff shortages mean

vulnerable people are receiving poorer levels of care.

Despite the government saying it will spend an extra ?2 billion

on social care, the UK Care Home Association claims

the social care system is now beginning to collapse.

An appeal is being made for more adults to become volunteers

in the Scouts to cope with the increasing popularity

The number of youngsters wanting to join is the highest

in the history of scouting, there are 51,000 children

on a waiting list to become Scouts, Beavers, Cubs or Explorers.

But waiting lists can't fall unless there are more adults

We've had a massive increase in the number of adult volunteers in

Scouting, which is incredible, but unfortunately we've also got our

longest ever waiting list for young people, we've got 51,000 young

people waiting to join Scouting so basically we obviously need even

more adults to take the opportunity of volunteering to give those young

people a life changing experience. Last month we talked about sesame's

autistic Muppet Julia. Yesterday she made her TV debut -- Sesame Street's

autistic Muppet. Who is this? This is our friend Julia. I'm big Bird,

nice to meet you. episode dedicated to autism that

aired in the United States. Julia has been a recurring

character in Muppet books She was created with the help

of autism organisations Good morning. Good morning. Poor old

Arsene Wenger. I know. Miserable you once again. He was trying to avoid

the signs -- miserable once again. The cheering and the jeering, the

fans turned on him unanimously and the players, saying they aren't fit

to wear the shirt. He's been in charge for 20 years and he's been

offered another two-year contract at Arsenal, will he take it up? We

don't know, but a lot of pressure on him this morning to leave. That's

because... Arsenal were beaten

3-0 by Crystal Palace in the Premier League last night

to severely dent their chances They were comprehensively

outplayed by Palace, who had Andros Townsend to thank

for their first goal. Yohan Cabaye added a superb second

with Luka Milvojevic's penalty condemning Arsenal

to their worst defeat It leaves them seven

points off the top four, but Wenger refused to

address the speculation I face that in every press

conference at the moment and tonight I'm not in the mood

to speak about that. REPORTER: When do you think

you will be letting the fans I think at the moment I need to pay

more respect to the fact that we had a disappointing result and focus

on that and not find as well excuses Every manager has criticism,

particularly a man who has dedicated this life to a football cloud for so

long, we always have sympathy for each other and we are managers

together and while we go head to head, we're all in the same job and

we all know how difficult it can be -- club. I think he can ride it out

as he has done many times and come out stronger.

Claudio Ranieri says he doesn't think a players revolt

He lost his job in February, nine months after leading the club

Speaking publicly for the first time about his dismissal,

he says that somebody behind the scenes may have been plotting

Maybe could be somebody behind me. Maybe people this year when we lose

they push a little bit more but that's it. Are you going to tell us

who those people are, Claudio? I don't want to tell. I'm a serious

man, what I have to say I said face to face.

Sounds like he's got his theory, doesn't it!

The former England and Arsenal defender Tony Adams has been

appointed head coach of Spanish side Granada until the end of the season.

Adams has been working as an advisor to the struggling club

and takes over after they sacked Lucas Alcaraz.

Granada are second from bottom of La Liga.

Everton's Ross Barkley is back in training after what his lawyers

have called an unprovoked attack by a stranger on Sunday night.

Merseyside Police are examining CCTV footage that appears

to show Barkley being punched in the face.

bar after the team's 4-2 win over Leicester City.

No report of an assault has been made to police.

England women won their final home friendly before this summer's Euros

The Lionesses beat Austria 3-0 in Milton Keynes.

Goals from Ellen white, Lucy Bronze and Isobel Christiansen.

against Switzerland before the July tournament.

The USA, Canada and Mexico have confirmed that they will bid to host

the 2026 World Cup and if successful it will be the first

time a trio of nations has hosted the tournament.

It will also be the first World Cup to feature 48 teams

in the new expanded format that has recently been agreed.

The USA staged it in 1994... Brasil won that word

Remember when Janet Jackson missed the penalty during the opening

ceremony? I thought it was Diana Ross. I thought it was Janet

Jackson. We will have to check. Andy Murray was back in action last

night after weeks out with an elbow injury, honouring a promise to play

Roger Federer in a match which wasn't taken entirely

seriously. Facing match point at the end

of the second set, Murray brought on a sub and recruited one

of the ball boys to play it for him. He served a double fault

but it didn't matter. The main point of the night

was to raise money to support education projects

in southern Africa. Andy Murray getting his racquet back

from the ball boy. Is it Diana Ross? It is, remember fantasy football

league, she was introduced as Miss Diana Ross. If you look carefully at

the hair... I shouldn't laugh, I probably would have missed. It was a

horrendous penalty. The ball was meant to split the net because it

was hit with such force. There's Roberto Baggio and Diana Ross

missing penalties. At least she was in good company!

It's a well-known tactic used by the airline industry,

so why do they overbook some flights?

This is the astonishing footage that's

now been seen all over the world, of a man being dragged out

of a United Airlines plane, because he refused to leave.

Passengers were offered over 600 pounds to give up their seats.

But when there were no takers, some were randomly selected to leave.

United has apologised and says it is reviewing the incident.

newsroom is the travel writer Phoebe Smith.

Phoebe, these pictures are being seen around the world, a passenger

being physically forced off a plane, dragged off a plane, it's not what

United need to seek. Why does it happened? It's a tactic a few

airlines use -- you see. They had their bets with people not turning

up for various reasons, not turning up, and they take an educated guess

about how many will turn up and sometimes they get it wrong. It's a

PR disaster, isn't it? Millions by the end of today will have watched

this video and whatever United say they can't apologise enough because

it is horrific footage. It is and the worst part was the first

statement they made wasn't really an apology, the second one the CEO made

last night wasn't really an apology, saying they were upset at United and

also that they were going to review the situation. So it was really not

a very good apology at all and this comes in the wake of course of the

other week when there was Leggingsgate, a couple of teenage

girls weren't allowed to fly on board with leggings, and people are

allowed on with dresses, this is a bad wave for United and this has

added to it. Take us through what happened, the flight was overbooked,

they asked people off, something they routinely do and they started

offering increasing amounts of money? Obviously you are entitled to

compensation, there's different rules whether you're in the EU or an

EU airline or in the US, it depends where you are, but in the US you're

entitled to compensation if this happens. The odd thing is normally

you would be asked before you get on the plane, it is strange they waited

until people were sat down on the flight, I don't know why they didn't

deny the people who weren't on that would have taken those seats. It

seems such a heavy-handed approach. Normally when they do this they make

one of, people tend to wait because then the money increases, they might

put you on another flight and upgrade you or put you up in a

hotel, so it is worth holding back if you're flexible and you want to

wait to see what they will offer next. Them for them to suddenly

switch from doing that to win this guy refused to getting security, and

the way security acted, the way the officers acted, I have seen... I'm

not sure if it is confirmed but I have seen on US news this morning

that one of the officers has been suspended pending review. I guess

we'll see what happens there. That's true, Phoebe, the news came forward

that one of the officers has been suspended. Bagai dragged off was a

doctor and he had patients to treat -- that guy. What is right? When we

are a passenger at an airport, what rights do we have, can a company

like United do what they want? Not what they want, they have a duty to

get you to the destination you have paid for and they have a procedure

where they first ask for volunteers and they do have to compensate you

for it. You should always be very careful because airlines would

rather give you travel vouchers to fly with them on a different route

or a different time, but you have the right to get cash and you have

the right in the US I think it's to get about double the F there you

would have paid. It can go higher, it can vary what they will offer --

double the F there. We know some people are more flexible than others

-- airfare. Some may want to go later or be upgraded. It can happen.

It doesn't happen that much and when it doesn't happen -- does happen it

shouldn't happen like it did on that flight. If they ask you if you want

to do it, normally you can negotiate and say no thank you, I need to be

on this flight. Of course you can. At the end of the day it is up to

their discretion. When you look on your boarding pass you can to have a

class, even though it is economy there's different letters on the

alphabet after so lower classes depending on the type of fair you

have, how flexible it is and how much you paid, that affects where

they could put you and they will go for those that paid less for the

flight. But of course you have the right to say you don't want to do

this and try someone else burst and like I said, it's normally handled

and people find the right people and it's all OK, this is really just

unprecedented. Phoebe, thanks very much. Have you ever been asked to

volunteer yourself? I have, I nearly took it because it was too go the

following day, upgraded to first class and some money back -- to go.

Then I realised I had a deadline but I couldn't take it, but I would have

gladly took it! Phoebe, thank you very much.

Today, it should be dry the cloudy at times. Through the course of the

day of the rain across Scotland sinks south into the far north of

the mainland and the Outer Hebrides. Winner will strengthen later. For

the rest of the UK, a dry day, a fine day with fine and sunny spells.

In the sunshine getting up to 17 in London, 15 or 16 on the

this evening and overnight the band of rain continues to sink southwards

eventually getting into northern England Ireland and also southern

Scotland. Behind it Chari and he cloudy with one or two breaks in

that again is where we may see a touch of frost first thing in the

morning. Tomorrow where we have the brakes is where we will start with

the sunshine. The rain across northern England and north Wales

will be heavy but as it pushes it to the south will weekends and by the

time it gets the south of England later in the day it will be far more

than a band of cloud with the file more than a odd spot in it. As we

had run into Thursday, a chilly start again with frost around in the

countryside. Largely dry however it will cloud over from the waist and

you will notice later in the day there will be rain coming in. During

Good Friday that will spread down the western side of the country, and

the Easter forecast has dry weather with sunshine, showers on Saturday

in the north and east and still a cool north-westerly wind. What a

beautiful morning it is with you. It is gorgeous. Quite warned there as

well. Later this morning we'll find out

how much the cost of living has been going up when the government

releases the latest inflation And it's something Steph has been

keeping a close eye on. This is always interesting, the cost

of living and what is increasing and decreasing price.

We're talking about the cost of living.

Statisticians regularly compare the price

of hundreds of things that we commonly spend our money on,

so everything from a loaf of bread, a pint of beer or a night out

They'll look at how much that stuff cost last year compared to this

year...and from that get a figure which gives us the average rise

The Bank of England has a target to try and keep this inflation

If they think it's too high they might increase interest rates.

The economic theory behind this is that if rates go up then we'll be

paying more for things like mortgages.

That in turn means we'll have less money to spend on other stuff.

And if we're buying less then prices fall.

Or on the flip side, if inflation is too low then they'll

cut interest rates, so our loans will be cheaper,

we'll have more disposable income and therefore spend more

This graph shows you what inflation has been like over the last few

years....you can see it was below 2% for a while until it jumped

This is mainly because food and fuel costs have gone up.

And that's down to the fall in the value of the pound

which is making it more expensive to import things.

I have noticed petrol prices going up and Eade is a case of shopping

around and I find that supermarkets have the cheapest. Not that long ago

it was ?1 11 day now it is approaching ?1 21. Diesel has come

down, however. I have a long commute so just the amounts of money I spend

every month on petrol... It makes me want to cry.

Lots of mention of fuel there - well, there are a couple of reasons

why economists think today's figure is expected to be less of a shock

The Bank of England has said it expects inflation will keep rising

This is a worry for us because if our wages do not keep up with

inflation than for many people it will feel like we're getting a pay

cut in what they call real terms. They have been going up at the same

rate recently but economists are worried that inflation will increase

faster than wages. We'll find out the official data this morning at

about half nine. I heard you perfectly there. I say that because

of our next piece. I am looking to this. About mumbling on the

television. I am a mumble and sometimes. I do try to speak more

clearly. Hopefully you are hearing us loud

and clear this morning, but did you know that the BBC gets

more complaints about the sound quality on television

programmes than bad language, inappropriate content

or political imbalance. Could it just be a case

of technical trouble? Or are more and more

actors starting to mumble? Our arts correspondent David Sillito

has been trying to find out. So I suppose you are working...

MUMBLING. Are you struggling to hear this? You're not alone. Remember

Jamaica Inn? Is it a problem with technology or diction? We filmed our

own little drama and out to add this acted it out in a variety of styles.

So I suppose you were working. Kind of. I am doing a load of unpaid

work. Keen to do unpaid work, sort of. Three options, beautiful clear

diction. This is Mumby. And finally what happens if you change the sound

effects, the level of noise around them? How about music? We then

played the results at a science media Museum in Bradford. Did you

understand any of that? Just odd bits. The clearest diction was in

the list. -- left. -- lift. There were only around three words that

were not quite clear and I am 85 in May. I have been clearing out my

ears. That music level is higher than I would like it. And watching

all of this was Simon Clark, a professional sound recordist. His

conclusion, the biggest thing here is diction. I would say that yes

there is too much mumbling. I come across it an awful lot on sets. All

I can do is go up to the director and say I am not really sure what

that person said and I am reading it from a script at the same time I am

recording it for naturalism is a wonderful thing but if you want

reality, going stand on a pavement this is not reality. So, proof is

needed that hearing varies dramatically and while this may seem

a more realistic way of speaking... MUMBLING. Sort of. I am doing a

little unpaid work. It is this that. Millions hitting the off button.

That is what we will remember for today that it is all about diction.

I think... I am glad that it proves it is not age. I always thought it

was the television that they do not make sound for television as good as

it used to be. Good point. Time She will have live reports from the

gym that was saved from closure. Hello, this is Breakfast,

with Louise Minchin and Dan Walker. Theresa May and Donald Trump discuss

how to end the conflict in Syria. they agreed there's now a window

of opportunity to persuade Russia to drop its support

for Syria's President Assad. Good morning, it's Tuesday

the 11th of April. A revolutionary new treatment

for stroke patients in England that could help save thousands

from lifelong disablity. United Airlines apologises

as footage of one of its passengers being forcibly dragged off

an overbooked flight sparks outrage. Sticking with your broadband

provider could be costing customer loyalty sees bills shoot up

by 40%. In sport, the pressure mounts

on Arsene Wenger as Arsenal are beaten 3-0 by Crystal Palace

in the Premier League. As another group of students

is crowned champions of University Challenge,

we'll have your starter for ten as we discuss the appeal of a great

British television institution. Good morning from the roof of new

broadcasting house in London where it is a chilly start for many this

morning with a touch of frost in the countryside, but for most it will be

dry with sunny spells, the exception of that in the north and north-west

of Scotland where we have rain and strengthening winds. More in 15

minutes. Thanks, Carol. Donald Trump and Theresa May have

discussed what they call a window of opportunity to persuade

Russia to drop its support for Syria's President Assad

in the wake of last The Prime Minister and

the US President spoke on the phone last night as foreign

ministers from the G7 group of countries meet in Italy to try

to co-ordinate their response. They call it the 'family photo'

and it's a family that used to include Russia before

it was expelled in 2014 when the G8 The Kremlin may not be

represented at this summit, for the Syrian regime dominates

conversation. These foreign ministers have been

working out the precise message US Secretary of State Rex Tillerson

should deliver when he heads If I think about the position

of Vladimir Putin now, you know, he's toxifying

the reputation of Russia, by his continual association

with a guy who has flagrantly Secretary Tillerson's visit comes

after Russia threatened to retaliate week's tomahawk strikes on a US

airbase. In a phone call last night,

Theresa May and Donald Trump discussed breaking up

the Syrian-Russia alliance. One of the options G7 ministers

are discussing is hitting Russia with targeted sanctions

if it refuses to buckle, but President Putin is used

to standing up to international pressure and the chances of him

abandoning his ally seem remote. We'll be talking to Former US

Assistant Secretary of State PJ Crowley about the situation

in Syria in a few minutes. Thousands of stroke patients

in England stand to benefit from a new programme to train more

doctors in a complex procedure which could save lives

and help reduce disability. It involves doctors catching

and removing a clot which is causing the stroke, to help restore the flow

of blood to the brain. Here's our health

correspondent Jane Dreaper. Back on her feet, Margaret had

a stroke just three weeks ago benefited from a revolutionary

treatment. I was very, very lucky

because I should have probably came out more severe, you know,

I could have been paralysed of therapy and everything else,

rehab. DOCTOR: This is

Margaret's angiogram... Margaret's doctors at this London

hospital have led the way in trying It's called thrombectomy and has

a much higher success rate than conventional treatment

using clot-busting drugs. Patients can be completely weak down

one side and not have any speech and as soon as you take out the clot

they can start talking to you sometimes and moving

immediately, other times it takes several hours or by the end

of the evening or the next day they can have recovered

a lot of function. So, yes, it can have

a massive impact. With thrombectomy doctors use this

incredibly delicate piece of wire to fish the clot out

of the patient's brain, or they sometimes use

another piece of wire, 8,000 patients across England

will benefit from this treatment every year once the

programme is rolled out. Not all patients will have

the treatment, as some strokes are caused by a bleed rather

than a clot, and it will take time to train the doctors and nurses

needed to expand services. But NHS England says it's making

the investment because patients An eight-year-old child

and his teacher have been killed after a shooting at

a school in California. The gunman went into

the school in San Bernardino yesterday and opened fire

in his estranged wife's classroom, A second pupil is in a critical

condition after being shot by the man, who police say

had a criminal history, including domestic violence

and weapons charges. I am told that they were estranged.

This is information that could potentially change. I'm told their

marriage was relatively short, they'd only been married for a few

months, and they'd been separated for the last month or month and a

half. There's nobody in the investigation that has said they saw

this coming. The American carrier,

United Airlines, has been heavily criticised after one

of its passengers was dragged off The airline had

overbooked the plane, and when no-one volunteered

to leave, they selected the man and his travelling

companion, at random. When he refused to get off

the flight, he was dragged down as our correspondent Neda Tawfik

reports. These are the disturbing moments

that have now travelled Several smartphones record as three

police hover over a man who is being forced

to exit the aircraft. The situation quickly escalates

after one officer manhandles him out All three officers then drag him

bloodied and injured from the cabin. The incident began when United

Airlines asked for volunteers to give up their seats

for additional crew members. When none were found,

they chose passengers at random, One passenger said he claimed to be

a doctor who had patients Ten minutes later, in unexplained

circumstances, the man, clearly shaken, runs

back on the plane. United Airlines in a statement,

said: That's what makes the world's

leading airline flyer friendly. The airline has been criticised

for its handling of the situation that some say clearly contrasts

with its claim to fly The BBC has spoken to a family

friend of Christopher Bevington, the British man who was killed

in the Stockholm lorry Two Swedes and one Belgian also died

in the attack on Friday. The 41-year-old's family said

they were devastated by the untimely and tragic death

of the wonderful husband, son, father, brother

and close friend to many. As you can imagine, we're all really

struggling to come to terms with this horrendous loss and make

sense of a world that no longer has our lovely funny mate in it,

he was the most amazing father, husband, son, brother and friend

to everyone that knew him and we're all obviously going to miss him,

miss him terribly. More than 900 adult social care

workers a day quit their job in England last year according

to new figures and care providers are warning that growing

staff shortages mean vulnerable people are receiving

poorer levels of care. Despite the Government saying it

will spend an extra ?2 billion on social care, the UK

Care Home Association has warned that the social care system

is now beginning to collapse. Ministers have been accused of not

having a proper plan for the future Publication of the official 25-year

Strategy for Nature has been repeatedly delayed and is not

now expected until the summer. A copy, obtained by the BBC,

sets out a vision for clean air and water, green landscapes, urban

parks and a low carbon economy. But critics complain

it's devoid of policies, English woodland in

its springtime glory. The report aspires for everyone

to be able to enjoy nature. the countryside, like soil loss

and the degrading of peatlands. European farm policies have driven

away birds, it says. Our waters and the air

we breathe need to be Environmentalists welcome

its vision, but say policies are virtually absent

from the document. It's lightweight, in fact it has no

weight at all and that's disappointing given how long we've

been waiting for it and how long we still may have to wait

for the government actually tells us how it will achieve

its noble ambition to have the environment in a better

state for the next generation. The document says that by far

the best place to plant new woodlands is near cities

where people can enjoy them. Eight times better than planting

them in the countryside, So what is the policy

recommendation to ministers? The government says it will develop

policies in due course. Its critics say it should

have done that already. Ed Sheeran has reached a deal to end

a ?16 million lawsuit over his hit song, Photograph

after it was likened to former X factor winner Matt

Cardle's song Amazing. The songwriters behind Amazing

accused Ed Sheeran and his writing partner for note-for-note copying

and taking credit for their work. The case has now been dismissed

after a US judge said an agreement had been reached

between the two parties. Details of the settlement

haven't been revealed. The landscape seen from the summit

of Snowdon has been named This Welsh mountain vista

topped a survey to find It was followed by the

Three Sisters Mountains in Scotland, Stonehenge

and St Ives Bay in Cornwall, with Cheddar Gorge

rounding out the top five. And we've already had

lots of your favourite Leslie Mitchell sent us this

view of the Tay Valley near

Perthshire. Apparently the tower

in the distance was built in 1829. Vincent Watson sent us this

picture, over looking Hope valley We were there last year for

Breakfast. Sophie Turner sent us this view

of the River Tamar in Cornwall. And this is from Robin Goodwin,

taken at Mawddach It's interesting, isn't it, water

features quite a lot. I want to look at that picture again, what was that

lady holding up? Was it a phone, I don't know. We will check that out

later for you. As we've been hearing,

Theresa May and Donald Trump have agreed there's a window

of opportunity to persuade Russia to abandon its support

for the Syrian leader Bashar

al-Assad. So how long might

that window be open and what would be the next

step when it closes? Let's discuss this in more

detail with PJ Crowley, who was Assistant US Secretary

of State under President Obama. He joins us from our Washington

newsroom. Thanks very much. Agree about this window of

opportunity? -- do you agree? I would say I'm sceptical. It would be

clear that after the six years of the civil war in Syria, not only

Russia but Iran will do whatever it takes to see the Syrian government

and Assad remain in power and so far their strategy has been successful.

So then what should be happening, how could they, do you think,

persuade Russia that perhaps their policy is wrong, what can the US do?

I think the idea that ministers are discussing additional sanctions

against Russia has some benefit. But Putin has shown over several years

that he's willing to pay a fairly significant price to not only keep

Russian access to Syrian bases and through that projection into the

region, but also he sees in Assad the only current leader in Syria

that in Russia's mind can govern the country and prevent a political

vacuum that can only benefit extremists. We have heard, and you

just mentioned it yourself, this talk of sanctions. What type of

sanctions might make any difference? I'm not sure that sanctions will

make a difference. We've seen this also in the context of Ukraine, that

Russia has paid a significant price but it sees that it's natural two

national interests exceed that price. This is a very difficult

situation. -- national interests. As the ministers tried to come to a

common position for Secretary to listen to discuss with Russian

officials later this week, the challenge has not been the lack of a

common position, the West has been unified in wanting to seek the

departure of Assad for a number of years. The means to accomplish that

objective without resulting in military force. Sadly in Syria you

don't yet have a path forward towards a viable political

negotiation that would end this civil war and resolve the status of

Bashar al-Assad. We've seen US airstrikes over the weekend and we

know now that Russia says if that happens again they would take

action. What kind of thing do you think they mean? Well, Syria's a

very crowded space and there has been limited co-operation between

coalition authorities and Russia to the conflict their respective

military operations. -- not conflict. There's debate about

whether that channel exists or not. But obviously if there were further

action against the Syrian government, that brings forces

closer to Russia and you have the prospect of some kind of

confrontation. We know Donald Trump says specifically, he talked about

the children being killed in the chemical attack and there's a

juxtaposition between that and not letting refugees in, what do you

make of that? Sean Spicer was asked about that... That's a matter of

politics, that the president in his campaign, you know, promoted this

idea of a Muslim ban, it's not going to make the United States a safer

place but he is reluctant to give up on that. As we look to what happened

in Syria last week, the other aspect of Trump's campaign narrative was

the prospect of better relations between the United States and

Russia. I think a variety of US officials are now openly sceptical

that that is possible, the remaining holdout in the Trump administration

is the President himself. Let's talk briefly about red lines. In 2012 the

Obama administration drew a red line and then criticised for not

enforcing that red line in some ways, including by Donald Trump.

Obama did draw a red line against the use of chemical weapons in 2013.

Donald Trump has actually acted to reinforce that line in 2017.

John Spry Street yesterday suggested that the line has moved not just

from chemical weapons but into chlorine barrel bombs. There is no

question that President Trump was moved by the pictures but by the

same token, as horrible as it is that a child may be killed by Farren

gas it is no less horrible that a child may be killed my chlorine gas.

President Trump was elected to fix problems in America he was not

elected to fix problems in Syria. The Trump Administration, like the

Obama administration, will defy American National interest in Syria

as a defeating Islamic State. Thank you very much. His book about recent

policy is called Read Line. Time to catch up now with the

weather. We are talking about the favourite

views of the UK. Snowden is number one. There is not about one bed this

morning. We are soon due to some beautiful places as well, do have a

favourite? So many beautiful views but my all-time favourite is where I

grew up. My bedroom used to overlook the sea in my view was of two

beautiful islands. On a day like today it would be perfect. It is a

chilly start the day you just step out, especially in England and

Wales. A touch of Frost that it will be a pleasant day. A dry one with

sunshine and also some cloud. Through the afternoon we will have

sunny intervals. It is not wall-to-wall blue skies everywhere.

Across the far north and north-west Scotland we have some rain. South of

that through the Highlands is a bit more cloud and as we come into the

Southern Upland so it is a brighter start. A little bit of cloud

floating around. You would be lucky to see the odd cloud. As we come

into the Midlands, Essex and Kent down to the Isle of Wight back into

blue skies and it is starting to feel a little bit worries some, a

little chill in the air with the temperature rising however. A

beautiful sight the day with sunshine in Wales and although it is

chilly there will be sunshine and a little more cloud in the north. In

Northern Ireland, first thing there are bright breaks but the view today

it should stay dry that it will be cloudier times. Through the course

of the day the rain in Scotland and the final will sink a little bit

further south. The wind will strengthen but for the rest of the

UK except Northern Ireland we will see sunny spells. Sunshine

temperatures reaching about 17 degrees in London. In the south

Coast, 15 or 16 degrees. In the rain, about 13 or 14 degrees.

Overnight the rain comes south coming in to northern England and

possibly as far as south is north-west Wales. Behind it will be

showery and ahead, cloudy. Temperatures reaching 17 in the

cities, lower in rural areas. Tomorrow we start with rain, the

potential for heavy bursts and as it sinks into southern England later in

the day it will produce a week feature of cloud around, and odd

spots. Behind that we return to bright spells, sunshine and showers.

As we head into Thursday, we start off on a sunny note however the

cloud will tend to build from the west heralding the arrival of the

next weather front which will bring in some rain. On Good Friday what

you will find is that the rain in the north-west sinks down and as we

head into the Easter weekend the forecast will be mostly dry with

some sunshine and whether there will be some showers, particularly on

Saturday in the north and east all in all, it does not look at too

shabby at all. Please keep sending us your pictures. She described her

view so beautifully, didn't she? The rising cost of car

insurance and staying online are in the business

headlines this morning. It is shabby for a lot of people,

when they get their car insurance. Good morning. The cost of the

average motor insurance policy is now ?110 higher than was one ago

according to research by comparison site.

Expensive repairs and changes to the rules on injury pay-outs

are pushing up prices - and means drivers are paying

an average of over ?780 - and could pass ?1000 by next year.

Changes to injury ruled pay-outs and taxes also push it up. Experts

predict it could pass ?1000 by next year. And that is not the only thing

rising because staying with your broadband provider could push up

your annual bill by over ?100. Research reveals that when a deal is

over bills can increase by as much as 40%. The charity is urging

providers to be more transparent about prices and we will talk to

them in about 30 minutes time so please send in any questions you may

have. A final story before ago, and more university students in Britain

cheat in their exams by using devices like smart watches, mobile

phones and hidden year pieces and cameras. Research found that

cheating using wearable technology has increased 42% in the last four

yous. Shocking, isn't it? What is the point of cheating? Unless you

play a ball game with your family... Oh, well, of course. I don't think

that is there either. The number of care worker suicides

in England is on the rise. That's according to figures

seen by BBC Breakfast, which show the rate has

been steadily increasing More female care workers

take their own life than any other occupation, as Breakfast's

Graham Satchell reports. You go home with

a permanent headache. Jayne has been a care

worker for over 30 years. A rise in a number of people

with chronic illnesses, a lack of time to do her work

properly, I've been told I have Doesn't matter if someone needs

to go to the toilet. I am on permanent antidepressants

and I am not ready to come off them. The pressure of her job,

a constant sense of guilt It eventually meant

she was unable to cope. I remember taking a tablet in front

of my children and my children But when I think about it now

I almost feel ashamed because I could have

left my children and my family without me and I think,

I suppose I was doing it to cry out Figures from the Office

of National Statistics show a rise While there is no direct evidence

of the link between someone's job and their mental health,

the Home Care Association says the issue needs further

investigation and the union that represents care workers say

the figures are worrying. These statistics tell us

that it is time to start investing in the health and well-being

of care workers. It is time we eroded some

of the poor terms and conditions and it is time to invest

in skills and training. That is why the government has

to ensure we get fair funding Jayne says her current employer

is compassionate understanding. But, she says, policy

from the top needs to change. I challenge them to come

on to the shopfloor for a week The Department of Health in England

says it has increased funding to support groups who

are at risk of suicide. But the challenges, the time

pressures, the stress thank you Jane for talking to us

about that. If you are feeling emotionally

distressed and would like details of organisations which offer advice

and support, go online to bbc.co.uk/actionline

or you can call for free, at any time, to hear recorded

information on 0800 066 066 Now, we've got a little quiz

about what's coming up later The grand final of a series of 46 of

which long-running quiz show was shown on BBC Two last night? I think

it is university challenge. Did to out both of us? They do not do that

on the actual programme. Can we play the individual ones? Said Andrews,

Minchin. Sheffield, Walker. In a few minutes we will be joined by the

voice behind the answers and defeated semifinalist to ask what

they believe is the secret to the enduring success of the programme.

Time now to get the news, travel and weather where you are.

Hello, this is Breakfast with Dan Walker and Louise Minchin.

Theresa May and Donald Trump have agreed there's a window

of opportunity to persuade Russia to abandon its support

for the Syrian leader, Bashar al-Assad.

The US Secretary of State, Rex Tillerson, will travel to Moscow

later today to meet with his Russian counterpart.

Before that foreign ministers from the G7 group of nations

will continue to meet in Italy to try to agree a co-ordinated

Putin has shown over several years he's willing to pay a fairly

significant price to not only keep Russian access to Syrian bases and

then through that projection into the region, but also he sees in

Assad the only currently the in Syria that in Russia's mind can

govern the country and prevent a political vacuum that can only

benefit extremists. NHS England is to invest millions

of pounds in providing a complex treatment to help save stroke

patients from lifelong disability. The procedure involves

the removal of a blood clot Around 8,000 people a year

will eventually benefit from the expansion of the treatment;

it is currently offered to only An eight-year-old child

and his teacher have been killed after a shooting at

a school in California. The gunman went into

the school in San Bernardino yesterday and opened fire

before killing himself. Police say he was the teacher's

estranged husband. A second pupil is in a critical

condition after being shot by the man, who police say

had a criminal history, including domestic violence

and weapons charges. The video of a passenger

being forcibly removed from a United Airlines plane has

been shared across the world and led The shocking images from a flight

waiting to take off from Chicago to Louisville show

the man being violently dragged out of his chair and pulled down

the aisle to the dismay The airline had overbooked the plane

and selected the man and his companion at random

when nobody volunteered to leave. United has apologised and said

it will investigate. An appeal is being made for more

adults to become volunteers in the Scouts to cope

with the increasing popularity The number of youngsters wanting

to join is the highest in the history of Scouting,

there are 51,000 children on a waiting list to become Scouts,

Beavers, Cubs or Explorers. But waiting lists can't fall

unless there are more adults Last month we talked

about Sesame Street's autistic Hi, guys.

Hi, Elmo. Who's this?

This is our friend Julia. Hi, Julia.

I'm Big Bird, nice to meet you. episode dedicated to autism that

aired in the United States. Julia has been a recurring

character in Muppet books She was created with the help

of autism organisations Coming up on the programme,

Carol will have the weather We will be talking University

Challenge as well. And mumbling on television, which I will try not to

do today. Make sure you enunciated today! And Kat is here to have a

look at the sport, and a miserable morning for that fella. That shows

how he's feeling, despondent, maybe angry, lots of talk about Arsene

Wenger leaving Arsenal. Arsenal were beaten

3-0 by Crystal Palace in the Premier League last night

to severely dent their chances They were comprehensively

outplayed by Palace, who had Andros Townsend to thank

for their first goal. Yohan Cabaye added a superb second

with Luka Milvojevic's penalty condemning Arsenal

to their worst defeat It leaves them seven

points off the top four, but Wenger refused to

address the speculation I face that in every press

conference at the moment and tonight I'm not in the mood

to speak about that. REPORTER: When do you think

you will be letting the fans I think at the moment I need to pay

more respect to the fact that we had a disappointing result and focus

on that and not find as well excuses Whenever a manager has some

criticism, particularly a man who's Claudio Ranieri says he doesn't

think a players revolt He lost his job in February,

nine months after leading the club Speaking publicly for the first time

about his dismissal, he says that somebody behind

the scenes may have been plotting Maybe it could be

somebody behind me. Also a little problem I had the year

before when we won the title. Maybe people this year when we lose

they push a little bit more Do you want to tell us

who those people are, I'm a serious man, a loyal man,

what I have to say I said Everton's Ross Barkley is back

in training after what his lawyers have called an unprovoked attack

by a stranger on Sunday night. Merseyside Police are examining CCTV

footage that appears to show

Barkley being punched in the face. bar after the team's 4-2 win over

Leicester City. No report of an assault has

been made to police. England women won their final home

friendly before this summer's Euros The Lionesses beat Austria

3-0 in Milton Keynes. Goals from Ellen white,

Lucy Bronze and Isobel Christiansen. against Switzerland before

the July tournament. Three wins from three as they

prepare for the Euros, excellent staff! You watch University

Challenge? I do. How many do you get right? One was a guess and one was

from my philosophy degree, I knew it would happen. One Peugeot. Then

you're pleased. If you get three right then you're in dreamland!

From greek history, to Hungarian rivers,

and from particle physics to renaissance art.

They're all subjects that test the general knowledge of students

And last night millions tuned in to watch Balliol College Oxford

take on Wolfson College Cambridge in this year's grand final.

So after 46 years, what is the secret of its success?

We went to watch the final at Wolfson College, with some

If you don't want to know you might want to make

University Challenge... Asking the questions, Jeremy Paxman.

Speaker of the temple and three child spirits are among the

characters in which... The Magic Flute. Correct! Anyone like to Buzz?

The Congress of Vienna is correct. Eric is one of a kind, he's a

dynamo, a quizzing machine, so it was interesting. We both did the

same high school quiz programme in Canada but I've never seen the

lights of Eric. Balliol College has the fantastic appeal of seeing

unbelievably clever people who know enormous amounts and they're only in

their early twenties. Great drama, fabulous teams, compelling

individual characters. It's good to be intelligent and know something.

Smart is sexy. Justified, correct. L. Ming. Ming is correct. You lose

five points. And that is the goal. -- Gong. Balliol, many

congratulations to you, you are the series champions of university --

University Challenge for 2016/2017. We're joined by one of the most

famous voices in television, the voice of University Challenge,

Roger Tilling, and in our London newsroom is one of this year's

defeated semi-finalists Bobby Seagull, who was captain

of Emmanuel College Cambridge, and who got quite

a following on social media. Great to have you both on. You've

been involved in the show for how many years? 20 years. I can't

believe it either. . It is gaining popularity every series. It seems to

be. I think University Challenge is the most fiendishly difficult quiz

show in Britain and it is I think. But it is amazing to see bright

young students with a wide spectrum of knowledge. It makes you feel

great about yourself if you can answer one question as well. I got

one in the final last night, which I was very happy about. Show off! Did

you always want to take part in the show? I've always had good general

knowledge but until I got on the show, I would be honest, my

embarrassing admission was if my dad went onto BBC Two, I would think I

knew nothing and I wouldn't answer may be one or two Peugeot. The only

way and I got on the show did I get gripped -- per show. I was like the

rest of the population, hiding and thinking I don't know anything. What

have you made of the social media interaction? You were a big star on

social media. It took over the world. Whenever the programmes are

on, the trending topics on social media are all about University

Challenge. Absolutely. This year there's been a special relationship

that has developed between the contestants and the fans and

historically University Challenge always gets a big following but

because of the way the contestants deal with the public on Twitter in

good humour, that adds to the relationship. There is so much

pressure involved, obviously for the contestants, but also for you to get

the name right very quickly. Just a bit, most people think I record it

but I am their lives and I only see the name when it is on the board and

the longer it is, the smaller the font is going to have to be. You can

do some complicated names? One or two. Do you practise them? I get

about four or five minutes to see what they are and then walk around

the studio doing it over and over again. That's true! Does anyone come

up to you afterwards and say you mispronounced my name? Not yet.

That's the professional in new. They probably wouldn't mind anyway! It is

a simple idea, but the pressure to have that instant recall is intense,

isn't it? Absolutely. It is one thing sitting on the comfort of your

sofa and shouting out answers and maybe having half-hearted guesses

but the other thing is being in the studio and you have the indomitable

figure of Paxman sitting a few feet away and knowing any answer you

perhaps get wrong will be magnified on Twitter and in the papers next

day, it's a different experience having the buzzer in the studio.

Roger, one of the great things is, I know you know this, you get more

excited as the programme goes on, because it is live you get into it

and your voice changes pitch towards the end. I'm not pushing it on, I'm

playing the game, getting so into it. If there's ten points towards

the last 15 seconds, I'm thinking... Who's going to win? What is it like

working with Jeremy, I know you can obviously retake it because it isn't

life, but he's under a lot of pressure as well, isn't he? 29

minutes of non-stop talking he has to do, that is hard work. It is

non-stop. I don't know how he does it. What is next for you? I know

your good friend is back in Canada now. Have you spoken to him since

the final? What do you have planned for the future? Eric and I are good

friends and I was joking that he is now a strong contender for best man

if I ever get married. I think one of the fabulous things, I am a big

fan of numbers and I love mathematics and for university

challenge has drawn attention to people and I may potentially have a

chance to do some work with maths. It is definitely harsh harsh. There

are only a few million people watching right now. We will

definitely keep that secret. The Seagull is flying. Love it. Daniel

Seagull! Thank you also for playing the game with us this morning. It

was an easy question, however. Here's Carol with a look

at this morning's weather. Good morning. The weather here is

certainly glorious and the temperature is picking up. I am on

the roof of new broadcasting house and you can see all the way down

Regent Street and it is beginning to get busier. There's been a cool

start to the day with some parts of England and Wales starting off with

a touch of frost for most of us today the forecast is largely dry.

There will be cloud but equally there will be sunshine. As we go

through the late morning into the early afternoon with the more cloud

bubble up and we will have sunny intervals around. It is not

wall-to-wall blue skies across the north and north-west of Scotland

here this morning. We do have some rain and a bit more cloud ahead of

the high land of the Southern at once into northern England, yes,

there is some cloud around but equally it is a beautiful start. Has

become further south into the Midlands and East Anglia, Essex,

Kent, down towards the Isle of Wight and over towards the Isles of

Scilly, again actually start with frost here and there. We are looking

a bit full blue skies. By nine o'clock temperature in Plymouth will

be nine Celsius. A nippy start again for Wales but a lot of sunshine,

cloud in the north but it is high cloud so still very pleasant. For

Northern Ireland, well, some sunshine for you this morning that

you will have a rather cloudy day. Stage I, however. Because of the day

the Scotland will sink a little bit further south getting into the Outer

Hebrides and the finals of Greenman, Scotland is well as the Northern

Isles. He assured we will pick up with exposure touch and go our

fourth over the rest of the UK, a fine day with bright and sunny

intervals. Temperatures up to 17 degrees in London, 14 in Aberdeen.

In the rain, 11 to 13. Through this evening and overnight the rain will

come south across the west of Scotland, Northern Ireland into

England, possibly into north-west Wales and some of that will be

happy. Behind it, showers with cloud with Sun breaks and a touch of frost

again in the countryside. Where we have the brakes, first thing, is

where we will see the sunshine do we start off with some heavy bursts of

rain a time across north-east England and Wales. It will weaken

all the time in the south and in the far south leader that will not be

much more than a band of cloud and for others, looking at a bright

spells, sunny spells and a few showers. For Thursday, well, we

start a chilly note. Again, frost around. There will also be sunshine.

Through the day it will start to cloud over from the west, heralding

the arrival of the band of rain. For Good Friday, that band of rain will

sink down the western side of the country and as we head on into the

weekend, the Easter weekend, of course, will generally speaking it

will be mostly dry and there will be some sunshine there will be some sat

showers, however, particularly on Saturday in the north and east and

we hang to the cooler north-westerly wind. Think how much, Carol. We will

see you later. Broadband customers are losing out

if they don't switch their broadband contract and provider

after an initial deal ends. That's according to a report

from Citizens Advice It is not a shock to hear it that

switching providers can often save you money and we do hear people talk

about that with broadband. This research comes from citizens advice.

They have looked at the cheapest broadband deals provided by various

providers. A top five suppliers providing about 90% of UK broadband

market. They found that if customers stayed with their provider after a

deal ended, the research showed that prices increased by 43%. That is the

equivalent of about ?9 45 a month. If you factor in people often with a

supplier an average of four yes, these extra cost can run into

hundreds of pounds. With me now is Matt from citizens advice. People

aware of this? Why do you think it happens? What our research shows is

that people often pay hundreds of pounds more than they should for

what can only be described as a penalty, really, on their loyalty.

But the things we found through our research was about one third of

people, did not even realise that this happens. A couple of reasons

for that is actually a relatively new phenomenon. If you look back

five or six years, the contract price only tended to go up by about

one or ?2 a month whereas now you say that none of ?10. Also, anyone

who is porches broadband recently can say that it is incredibly

difficult to see and understand what you will pay beyond the original

contract. And you have said there should be small transparency, then

from from the providers was like absolutely. A few things. We all

have busy lives and it should not be this difficult to understand how

much you will pay for things. One thing that would help would be if

you are looking at the initial price it should show you how much you pay

once it does. Beyond that, I would again be very surprised if many

viewers know exactly the day but the broad band contract will expire. We

have little ways of dealing with it, possibly a line in your calendar but

it should not be that difficult. I think we should do a lot more to

warn people about when it is coming to an end. Today people are able to

take action and save their money. I do that as well. I use a

spreadsheet. When you talk about this, when you talk about switching,

surely people know now that loyalty often does not pay in a company and

it the onus is on the customer to change things to try and get the

best deal. You would think that they would understand it but as our

research shows, people stumble at the start. Whatever challenges is

that loyalty is such a noble attribute that it is very strange

that broadband and energy that loyalty is so viciously punished.

The problem is that always tends to be those who can least afford it.

People on low incomes are three times more likely to another

contract for ten more years. Older people twice as likely. It is really

the people who can least afford to obtain the most. We were discussing

car insurance earlier, is another big issue. More on this story about

me and is going up little bit later in the programme as well. We are

hearing new beautifully, Stephanie, this morning. We have been

discussing mumbling on the television. I have been accused of

that. I will not accuse you. Listen to this though, listen carefully. In

fact, hopefully you are hearing us loud and clear this morning but the

BBC get more complaints about the sound quality on TV shows these days

than bad language, inappropriate content or political imbalance. What

is to blame? Would be a case of technical trouble or are more and

more are beginning to mumble? Our arts correspondent has been trying

to find out. Is it a problem with

technology or diction? We filmed our own little drama

and out to add this acted it out Three options,

beautiful clear diction. And finally what happens

if you change the sound effects, the level

of noise around them? We then played the

results at a Science The clearest diction

was in the lift. There were only around

three words that were not quite clear

and I am 85 in May. We tried different televisions. And

when it came to flatscreen versus old-style it was the elderly

second-hand television that was the clear winner. That one. Definitely

that one. Even with teenagers, half of them struggled. Joaquin every

word. Emma, fewer. -- Joe got every word.

And watching all of this was Simon Clark,

His conclusion, the big issue is diction.

I would say that yes there is too much mumbling.

I come across it an awful lot on sets.

All I can do is go up to the director

and say I am not really sure what that person said and I am

reading it from a script at the same time I am

So, proof if needed that hearing varies

dramatically and while this may seem a more realistic way of speaking...

I have been watching that very closely. And we will read some of

your comments. We will try and make a special effort not to mumble

Hello, this is Breakfast, with Louise Minchin and Dan Walker.

Theresa May and Donald Trump discuss how to end the conflict in Syria.

In a telephone call last night they agreed there's now a "window

of opportunity" to persuade Russia to drop its support

Also this morning: A revolutionary new treatment for stroke

patients in England, that could help save thousands

United Airlines apologises as footage of one of its passengers

being forcibly dragged off a flight sparks outrage.

Good morning. The cost of an average motor insurance policy is now ?110

more expensive than it was a year ago. You'll be investigating.

In Sport, the pressure mounts on Arsene Wenger as Arsenal

are beaten 3-0 by Crystal Palace in the Premier League.

Grammy award winner Nelly Furtado is back with her first

album in five years, she'll be here to tell us why

she wanted to spend some time out of the spotlight.

Good morning from the roof of the Broadcasting House in London.

Temperature is picking up, a dry day with Sunni or bright intervals, the

exception is across the far north and north-west of Scotland, there is

rain and strengthening wind. More details coming up.

Good morning. First, our main story.

Donald Trump and Theresa May have discussed what they call a "window