05/10/2011 Look East - East

In Look East tonight the ambulance Trust admits it is failing to get

hundreds of suspected stroke and heart attack patients to hospital

quickly enough. Now an MP speaks out. We might see perverse

consequences of targets, so I am raising this with the Care Quality

Commission and the Secretary of State. It needs to be investigated.

Also tonight - Kylie heads to Chelmsford to be honoured for her

work on breast-cancer awareness. A lucky escape for school children

after a sail falls off this windmill. I have two choices here -

the man's excuse, or mammogram. meet the will woman from here who

inspired the Hollywood film over there. -- real woman.

First tonight, the ambulance trust admitting that too many of its

patients aren't making it to hospital quickly enough and the MP

calling for an investigation. Most of us expect that if we dial

999 we will get taken straight to hospital. But very often you will

you get a paramedic who will then decide what needs to be done. You

might have to wait a lot longer for the back up ambulance which will

take you to A&E. This graph shows how the number of heart and stroke

patients waiting more than an hour for an ambulance has shot up over

the last four years. The trust blames a dramatic rise in the

number of those emergency calls. But it does admit there is a

problem and has promised a review. When a stroke strikes, it spreads

like a pie in the brain. campaign talking of the need to act

fast. It should take 90 minutes for an ambulance to reach a suspected

heart or stroke patients to take them to hospital, but for hundreds

of people that is not happening. On 26th June at a woman called to Reza

was having a meal at the restaurant behind me. Just before 6 o'clock

she collapsed with a suspected stroke. Her family dark 999 and

within five minutes a paramedic arrived, but it took more than an

ambulance for -- but it took more than an hour for the ambulance to

arrive. It had to come from Huntingdon, and aware away. Often a

paramedic is dispatched followed by an ambulance. It is claimed that

often that ambulance is diverted to meet target times. An MP is calling

for an investigation. If you do not get a stroke patient to hospital

within the defined period of time, the consequences can be disastrous.

So getting patients who need it to hospital very quickly is essential.

Ambulance workers at Peterborough are complaining to managers about

potential dangers. They say too many crews are being put into

rapid-response vehicles with potential critical patients having

to wait more than an hour. If you have got a patient who needs a

paramedic and technician attending and the vehicle they are travelling

in his be directed to hit a target, that can only be placing patients

at risk. The Trust denies Reed directing vehicles to hit targets.

However, it has one of the worst performance times before getting

patients hospital. We want to provide a quality response to our

patients and the quicker we can do that, the better the outcome for

the patient because when the car get there it has a highly skilled

technician that can start treatment straight away. The issue has

already led to a grievance been raised by staff. Ambulance Service

has promised a fault review. -- de Ambulance Service.

Pam Chrispin is the medical director for the East of England

Ambulance Service. She's at the ambulance HQ at Cambourne now. Too

many patients phoning you it is not a very good excuse, is it? We are

always concerned when patients have a bad experience. We have introduce

more cars to get to people more quickly. Only about 60 % of our

patients need to go to hospital, so the paramedic can treat a patient

and they can stay at home. Any patient to need to go to hospital

need to go very quickly and we will be concerned about any incidents

when that does not happen. In 351 cases they have to wait more than

an hour. Is that totally unacceptable? Yes. It sounds a lot.

We have to put that into context of the number of Heart and Stroke

patients who called us. We had over 27,000 last year. That has doubled

in three years, so we are getting higher numbers of patients ringing

with those conditions. Although the numbers have gone up, and actually,

I think one of those patients who received an unacceptable delay, it

is not good for anyone. We take the series - that we take these problem

seriously and investigate all of them. Are you too much target

dominated in that you can get an ambulance for someone lives in a

town with something quite minor quite quickly. Whereas getting

someone who lives in the countryside is not easy? It is OK

to talk about targets, but if I was having my heart attack, where ever

I was, I would want someone we knew what they were doing to get to me

quickly and that is what we have been working to achieve. In the

case you mentioned, the paramedic was there in under five minutes.

What we want is to get people they quickly who can provide emergency

treatment so that even if the patient does need to go to hospital,

while they are waiting for the ambulance emergency treatment and

further assessment can be carried out and we can be on the phone to

the hospital to advise them what emergency treatment the patient

might need when they get there. Thank you.

And if you have been affected by a delay in an ambulance getting to

you, we'd love to hear your story. You can call or e-mail, and please

don't forget to leave a contact phone number.

Later in the programme: Kylie is in Chelmsford. Here's Mike Liggins.

Yes, she is receiving an honorary degree from Anglia Ruskin

University for her work in raising a breast-cancer awareness. She will

be like in the degree ceremony after more news from your part of

the region. -- breast cancer. A group of school children narrowly

escaped serious injury when a sail from a windmill collapsed. Debris

landed just yards from where they were sitting. They were visiting

Denver Mill in Norfolk when the sail came loose. The people who run

the mill say it's a miracle nobody was hurt.

A forlorn sight as one sail rests on another. The steel caps snapped

yesterday and as debris rained down or a party of 20 schoolchildren

were yards away. Not quite the show and tell session they expected to

relate back at school. I heard a loud bang. We looked and it was the

wind will falling down. I saw its mashed down to the floor. Bits of

it was falling on to the lunchboxes. Some of the debris hit the packed

lunches where they had been eating half an hour before. Too close for

comfort. Within seconds, the sails.. I put the shutters on and stop them.

-- the sales.. The winner will remain open, but be sails will not

remain turning. -- the windmill. The problem now is who will for the

repair bill. The hope is that the Insurers or a generous benefactor

will come to its aid. The last of three men who escaped

from a secure unit in Suffolk has been arrested by police in Bristol.

Luke Sparks escaped from St John's House in Palgrave on Sunday

afternoon. He was captured early this morning. A woman's been

arrested on suspicion of helping prisoners escape.

A traveller who threw a cup of tea over a bailiff during the Dale Farm

operation has been cautioned by the police. It happened on September

19th outside the illegal camp. Tensions were high, so the 63-year-

old wasn't arrested for assault at the time. The eviction was halted

by an injunction shortly afterwards. All this week the political agenda

has been dominated by the Conservative Party conference and

like any party there are the pressure groups like the Bow group

and the 1922 Committee. This year there's a new one with an exclusive

membership. Last night in Manchester and away

from the cameras the 40 came together for their conference

reception. The 40 is the club no- one wants to be in. It is the

faulty most marginal seats in the country. The members who make up

the 40 are those who just a breakthrough in the last election.

They are also likely to lose their seats in the next election. -- that

scraped through. You watch your mailbag closely and watch to see

what the issues are that concerned people. B40 tell -- for the 40

members call themselves a self-help group. They have regular access to

ministers who tell them what issues are playing on the doorsteps.

marginal constituencies you get a broad spread of the problems that

can be distributed more evenly in safer seats. They hope their

campaigning will lead to a stronger person or vote to save them at the

next election. -- personal vote. In the football last night Southend

are into the third round of the Johnstone's Paint Trophy. Ryan Hall

gave them the lead, but Dagenham and Redbridge soon equalised. Hall

got a second for Southend with 15 minutes to go before Neil Harris

made it 3-1 in added time with his third goal in three games. It makes

five wins in a row for Southend in all competitions. They are

currently top of League Two. They go to Crewe on Saturday, who are

struggling down in 19th. It's been revealed that spectators

at the Olympic Games will be subjected to airport style liquid

bans. All venues, including the mountain biking course in Essex,

are covered by the ban on liquids in containers of 100ml or more. It

was more relaxed for the test event in the summer and not a lot to

trouble the army of former soldiers brought in to run security. People

came for the day with drinks and picnics. Had they not, the catering

vans were selling sandwiches for a fiver. Next year though containers

that had more than 100 millilitres of liquid will be banned. A London

2012 spokesman said that people coming with a backpack will be OK,

but large hampers will be a problem. It looks as if the security guards

will be in it for a busy time of no matter what happens.

The threat of strike action at sugar beet factories in this region

has gone away. Members of the Unite union voted against it. The union

has now accepted the company's offer of 3.5% So what is the going

rate for pay rises at the moment? Our business correspondent Richard

Bond has been finding out. Well, it's tough out there if

you're after a pay rise, especially if you're in the public sector. A

pay freeze is currently in force. For example, staff at Norfolk

County Council haven't had a rise for two years. And it's even worse

at Central Bedfordshire Council. Staff there have just had their pay

cut by 2%. Workers in the private sector are faring a little better,

but many of them had to put up with pay freezes two or three years ago.

Those at Vauxhall in Luton, for example, have just been given 4.5%

after a two year pay freeze. Workers at the Port of Felixstowe

got 3.6% this year, those at Anglian Water 4.7%. And staff at

the financial giant Aviva got an average of 2%. But are these deals

typical? I am afraid a lot of companies are not giving any pay

rises and those that are are looking at between two and 4%. The

companies are looking to engage and retain people, but they are being

prudent. All this means that with inflation

at 5.2$ and most wage deals below that, workers are currently seeing

a reduction in their living standards.

It's been the worst start to a season for Northampton Saints in

seven years. They've won just one game in five and are one place from

the bottom of the Premiership. One reason is what's happening on the

other side of the world. Eight of their players are taking part in

the World Cup in New Zealand, but it's not the only reason.

I don't think anybody likes to lose and the players definitely don't.

We as coaches and managers don't. It is a terrible feeling that stays

with you every day. In the summer the coaches and managers knew the

drill. Eight of their players were on World Cup duty, so they planned

ahead, or so they thought. Unfortunately Northampton Saints

have not scored a try in three games. We have been here before

during the Six Nations. Their form was rescued when the internationals

the 10th. Be it is really hard. -- it is. We have tremendous players

that are a way, but we have got good players here and they need to

know that. Saints will not see their England stars until the end

of October and then the Six Nations start again in the new year. That

is five months without five of their biggest names. The

International Rugby Board in England says that rugby must dark

at first weekend in September. Other teams have lost plenty more

players and are not as badly affected. I cannot put my finger on

it. We had played hard and well. Or it is is that we have come up short

on a couple of games. Whatever the reason, confidence has been knocked.

The leftover leaders just are not leading. They have Saturday to

sorted out. Lose their and the Premiership title could be a

distant dream. It's ten years now since a novel

charting the highs and lows of being a working mum first appeared

on the shelves. The title has almost become a catchphrase: "I

Don't Know How She Does It." That book was based on the life of

Miranda Richards, who lives in Norfolk. Now, of course, it's a

Hollywood film. Dawn Gerber has been to meet her.

A recent study showed that women with young children do not slip

through the night. Researchers were at a loss to know why. They could

have asked me. Many women cannot relate to Sarah Jessica Parker's

career - a career woman juggling her family. But the inspiration for

the film is nearer to home. I was travelling a lot. I would leave the

house at about 7:30am and I would get back at 8 o'clock at night.

Were was it like going to the premiere in New York and meeting

Sarah Jessica Parker? I mean, can you imagine anything more thrilling

than walking up a red carpet with Sarah Jessica Parker and watching

the film. There were moments really were incredibly emotional. There is

one moment where she sings down the phone to her child at home whilst

she is a way of working. I remember doing the same thing. And any

advice for today's Working Women? Sometimes you have to give yourself

a bit of slack. If the ironing doesn't get done or it is a baked

potato for supper, it is all right. I don't know how you do-it-.

don't know how she does it. somehow, we do.

Yes, I know the feeling! It is not for me to comment. We are going to

see Kylie soon, but first we are going to get the weather.

Tomorrow the record-breaking heat is going to feel like a forgotten

memory as we get cooler of temperatures. We have had warmer

air that has brought us above average, but behind it there is

colder air. Tonight, fairly breezy. We have also got some showery rain

arriving on that cold front. There are one or two heavier bursts on

the chart that will clear by early morning. Temperatures not dropping

lower than about ten Celsius tonight's -- tonight. Tomorrow, the

cold front clears the way taking any patchy rain with it. Behind it

there will be colder air. Very breezy conditions and we could get

since -- some scattered showers. For most of us it will be a bright

sunny start, feeling chilly and then you will see the show was

starting to come through during the afternoon. Daytime temperatures, it

really quite a change. 15 Celsius, possibly 16. That is significantly

lower than where we were a few days ago. The breeze is moderate to

fresh, so some really strong gusts. There will be a scattering of

showers during the afternoon right across the region. This is how

Allah outlook is. We have got cool temperatures for the next few days

and windy conditions as well with a north-westerly breeze for Friday.

These are our daytime highs. We get some slightly warmer air for Sunday,

so we could get a high daytime temperature. With the overnight

temperatures we might just get our first touch of ground frost.

Back now to Kylie Minogue in Chelmsford. She's at Anglia Ruskin

University this evening to receive an honorary doctorate. The

university is home to the Helen Rollason Cancer Laboratory. Kylie

is being recognised for her work promoting breast cancer awareness.

Mike Liggins is at the University now.

Hello. Forgive me for whispering, but as you can see, we are right in

the middle of the degree ceremony now. Kylie is waiting patiently on

the front of the stage. She was a little late, but the degree

ceremony was start to start at 6 o'clock and Kylie did not turn up

until six. We have some pictures of her arriving, looking quite

different with her auburn hair. She had photographs taken with fans and

the Vice Chancellor. Kylie had breast cancer and number of years

ago and got heavily involved with the breast cancer awareness and

here at Anglia Ruskin university they are doing some cutting edge

research into breast cancer. This is the Helen Rollason Research

Laboratory which is part of the Postgraduate Medical Institute.

Helen was a BBC presenter who died of cancer in 1999. At the

Laboratory they take samples of tissue and blood from breast cancer

patients to look for markers to see how patients well react to

treatment. It is about targeting the treatment to the individual.

Jackie has supplied samples to the laboratory. She was diagnosed with

breast cancer in February last year. I did not cry at first, but I had a

few words, a few choice words with my surgeon. Deduce where the

doctor? I did! -- did you? Jackie is now in remission and has raised

�20,000 for the Helen Rollason charity. She is a huge fan of Kylie

and or she has done for breast- cancer awareness. She has been a

rock. I do not know her, but she has helped me get through this.

you're hoping to meet her tonight? I hope so, yes. I would like to

have a picture taken with her. We have been through the same thing.

Tonight is about three women from different walks of life, but united

in a common cause - to fight cancer. As you can see, Kylie Wawrinka

quite a jaunty cap. She said when she walked in that she doesn't have

one like that in her wardrobe. Kylie is already an OBE and she is

going to become an honorary Doctor of Health Sciences. That is the

award she will get in about half- an-hour. She has created lot of

excitement in Chelmsford today. Earlier I spoke to some of the fans

waiting outside the main building here at Anglia Ruskin. I cannot

believe it. She looked so different in rely. She did, didn't she?

brown hair makes her look different. It is good for the students. They

cannot believe that she is here, especially in the ceremony. The

parents are proud and having her there as what is wonderful.

should just say we are hoping to get a word with Kylie after the

ceremony and that will be on our late bulletin at 10:30pm and our