06/11/2013 Look East - East

from the west That

Hello, and welcome to Look East, with Susie and me.

In tonight's programme, the fallout from the crisis engulfing Colchester

Hospital. This mother from Essex says her son would be alive today if

the hospital had done its job properly. Obviously when you have

people's plays in your hands `` lives in your hands and you cover

things up then that is absolutely terrible.

This senior councillor and former doctor calls on the chief executive

at the hospital to resign in the wake of the allegations surrounding

its treatment of cancer patients. Back home in Milton Keynes tonight `

the Formula One champions. And meet seven`year`old Holly, the

new modelling star of a fashion catalogue.

Hello. The fallout from the Colchester Hospital crisis continued

today with more complaints about cancer treatment and a call for the

chief executive to stand down. The hospital has found itself in the

national spotlight after claims it was fiddling its records for cancer

treatment to make it appear it was hitting its targets.

Tonight the police in Essex told us they were still looking closely at

the information they have before deciding whether to start a criminal

investigation. In a moment, a respected health service

professional who believes Colchester could be just the tip of an iceberg.

But we start with 4`year`old Mackenzie Cackett who died last year

from cancer. He was a patient at Colchester Hospital. Today his

mother told us that Mackenzie would have been alive today if he had been

cared for properly. Our first report is from our Essex reporter Gareth

George. Treasured to teach `` footage of

Mackenzie Cackett. Under treasured picture of Mackenzie meeting the

Duchess of Cambridge when she visited the Tree House Hospice. He

turned round to her and said, look at this. He was showing her his

game. They were quite funny. She was obviously upset when she heard that

he had passed away. The letter came as quite a surprise. The fact that

she had taken time. It was very personal, it had obviously come from

her. The letter said... His parents say that Colchester

hospital failed to diagnose that Mackenzie had a malignant brain to

murder. `` Breen Schumer. `` brain tumour. When you cover things up to

make it seem that appointments have been made on time, that is terrible.

I am not really surprised because of the treatment that we had there. To

you think that Mackenzie may have been one of the patients affected by

the altering... Possibly. There is an tonal investigation going on at

the moment when we get the report back we will find back. Mackenzie's

mother said that the questions now surrounding cancer care have brought

back semantic memory is. Let's just take you through the

recent history of this story. It's emerged that the whistle`blower

allegations about falsifying records date back to 2012. In February that

year the hospital carried out an internal investigation into claims

by two junior admin staff that they were bullied into changing cancer

records. Today Look East was told by a former trust director that the

findings were not discussed by the board. A year later, in February

2013, Colchester hospital was investigated over its high death

rates. And the union Unison and the whistle`blowers voiced concerns to

investigators led by Sir Bruce Keogh. In July a decision was made

not to put the Trust into special measures. But in August and

September inspectors made six visits to the hospital, resulting in

yesterday's damning report.?NEWLINE Earlier this year, Professor Sir

Brian Jarman was a member of the Keogh Advisory Group which has been

investigating hospitals with high death rates. He's a former President

of the British Medical Association and an authority on hospital data.

He highlighted problems at Colchester in 2007. When I spoke to

him late this afternoon I wanted to know why nobody appeared to have

listened to those worries. My impression was that until recently,

in fact until the Francis Report came out in February this year, the

Department of Health has been what I call a denial machine of denying

this data and seeing, if you make this slight change then you get a

slightly different result, therefore we do not have to listen to it. Why

would they do that? The impression that one got was that there was a

form of political pressure. The former head of the Care Quality

Commission said that it was a problem that the government was not

only providing the National Health Service but also monitoring it. Diva

that people have died as a result of these facts `` do you think that

people? What you cannot say with the data that we have is that this

particular person died or did not. To see one person died, you would

have to look at the case notes as if you were doing it forensically,

legally. This treatment was given for this person, had it been

different they would not have died. We cannot give that information, but

what we can say is that the number of deaths in a particular hospital

is higher than the number that they would have had had the death rate in

that hospital and various things like the age and diagnostic groups,

had it been the same as the national death rate. The deaths in that

particular hospital were so many more than you would have got in

comparison with the national death rate. That is true of Colchester?

That is true of Colchester and all other trusts with a particularly

high adjusted death rate. There appears to have been a number of

whistle`blowers at Colchester Hospital and nobody listened to

them. It is a real difficulty for staff in the National Health

Service. It is a monopoly employer, the NHS. I had an e`mail from a

doctor who said, if you whistle`blower in the NHS you will

be dismissed, that is it. It is a monopoly employer and the managers

run it from the centre. The chief executive said that he would run it

with Stalinist control from the centre. We understand that the Chief

Executive and receive e`mails and information about what was going on

in the hospital. He is still in post, do you think that he should

be? I think that if he did receive e`mails about problems like that

then he should have done something about it. If he is shown to have

hidden things then he should not be, because he is responsible for what

goes on at the hospital. If there is a responsible, `` a reason for his

behaviour, then it should be addressed. But he is the man at the

top. Yes, and I am sure he will admit that that is the case. And

that is why if he has not done something correct, particularly

something major, then I think he does need to think about what he

does. If on the other hand there were problems which he was unable to

deal with, in that case you have to deal with problems. You have to know

the detail of what was actually wrong.

The revelations about the hopsital have prompted a call for the chief

executive to stand down. And in Colchester, as a whole, people

expressed shock at the allegations being made. Our chief reporter Kim

Riley has spent the day gathering reaction from the local community.

In Colchester high Street these revelations were greeted by many

with disgust. If the findings are true then I am definitely disgusted.

It says to me, acquired a more worried about pleasing the

government with the waiting time figures than they are attacked Chile

giving patients proper treatment? There are too many people now

getting away with wrongdoings. You are I would get sacked. This 20 old

has a condition which gives her severe pain and fatigue and gives

her regular treatment and therapy at Colchester hospital. It is

disgusting, I cannot believe that from my own hospital. You rely on

the hospital? The Matt Jess, and I do not get much as it is. I am not

really surprised. The union Unison says it is out raged `` says it is

outraged and praises those who blew the whistle. We need to know which

individuals have decided to act in this way and then we will need to

see clear and decisive action taken to change the management culture.

Essex county council's member for health and well`being used to work

in the NHS. Is this the time for the Chief Executive to resign? It is a

difficult decision. In my personal view the buck stops somewhere,

probably with the Chief Executive. I think there is a possibility that he

might resign but that is not a county council view, that is my view

personally. A possibility, do you feel, instinctively, that he is at

the top, something has gone terribly wrong, he should go? Yes. Tonight

pressure was building on the trust management, and apologies are not

enough. Let's talk to Karen Webb, the

regional director of the Royal College of Nursing. You raised

concerns about bullying at the hospital a year ago. What response

did you have? You will remember that I came onto this programme almost a

year ago now to talk about the issues of Will Young and to talk

about `` the issues of bullying and to talk about issues to do with

cleaning staff. The response of the trust was to call end to MPs to get

the trust a clean bill of health and declare that the trust was very well

run in their opinion and to send a letter of complaint to my Chief

Executive telling him that I was unprofessional. I think that viewers

will need to make their own decision about who they believe in times of

the story that we were telling. The story we told as the Royal College

of Nursing was the truth. It was what was going on. How it much as

this to do with the culture in the hospital and how much is it to do

with individuals? Those at the top set the standard for all of their

organisation. If the response of the Chief Executive is to complain about

the individual and try to bully them, that indicates the level of

concern that ought to be directed towards the leadership of Colchester

hospital. Experts have said that this could either tip of an iceberg.

What would you say to any staff in hospitals who might be pressurised

to change data? The Royal College of Nursing is appalled that cancer

patients have been denied treatment. It is the tip of the iceberg, it

raises questions about other performance data that needs to be

looked at in the trust. The stone needs to be turned over otherwise

the public cannot have confidence in the services. But it was nurses that

first started to talk about the issues on behalf of patients and the

public and I think it is really good that the public are very much

supporting nurses in doing this. Thank you very much.

In other news tonight, six level crossings are to be replaced in

Essex. Network Rail will carry out the work at Witham, Marks Tey,

Shenfield, Billericay, Chelmsford and Ingatestone. The crossings will

be replaced with either a footbridge or an underpass to improve safety

for pedestrians and cyclists. A historic quayside in Essex which

has been fenced off for years could be re`classified as a village green.

Campaigners in Mistley have fought a long campaign to reinstate public

access to the quay. The owner fenced it off, citing safety reasons. Still

to come: The Formula one champion Sebastian Vettel. And we meet the

new face of a big clothing label. At a time when there is a lot of bad

news around about the NHS, we can now celebrate some good news. It's

been announced today that the service provided to cancer patients

at two of the region's hospitals has gained a Centre of Excellence

status. The Norfolk and Norwich University Hospital .and the James

Paget Hospital near Great Yarmouth are now recognised by an

international body which promotes high`quality patient care. At the

Norfolk and Norwich, for example, this refers to the specialist

treatment of blood`system cancers, like leukaemia. Alex Dunlop has this

report. This is David in happier days after

recovering from blood cancer. But it has now returned. Chemotherapy may

have killed his cancer cells but it has also compromised his immune

system. The smallest infection could have killed him. Stenson treatment

has so far received his life. `` stem cell treatment. After his

latest course of chemo frozen cells were put back in to his body. Your

stem cells will enable healthy bone marrow to growth which is free of

cancer. The idea is that it receive a clean start. So even if it might

not cure you of anything, it certainly would prolong your life.

David is under the care of this doctor. Each year, he and his team

at Norfolk and Norwich University Hospital takes themselves from 230

patients to help them fight blood system cancers. They have just

received international recognition for their work in this field. The

certificate acknowledges them as a Centre of Excellence. Away from the

crisis at Colchester Hospital, this is an example of the NHS getting it

right on cancer treatment. But do not expect this unit to help find a

cure. It is the role of the hospital to select the correct patient for

the correct procedure, that has more impact on the outcome than the

actual transplant itself. David will be under the shadow of cancer for

the rest of his life, but thanks to the stem cell treatment he has a

quality`of`life, and will continue to have a life.

The newly crowned Formula One champion Sebastian Vettel returned

to his team base in Milton Keynes today and told everyone, "You

haven't seen the best of me yet." He's only 26 years old and has now

won four world titles in a row. So today a chance to say thank you to

his team at Red Bull for their part in helping him to the title. Let's

go live to Milton Keynes and our sports reporter James Burridge.

Welcome to Red Bull headquarters. Take a look at this trophy cabinet,

which just gets bigger and bigger with every passing year. I have

counted over 140 trophies in that this evening. Down here you can see

some recent acquisitions. Singapore, Germany, Belgium. All

Grand Prix which Sebastian Vettel has one. Today he came back to

Milton Keynes to give thanks to the factory that got him there.

Celebratory homecomings like these are just par for the course for a

Red Bull and Sebastian Vettel. A peerless partnership of man and

machine which have left the rest trailing in their wake. People tend

to call it a domination, I do not like the word domination because it

makes things sound easy. If we look back to every single individual

race, it was very, very hard work and we put everything into it.

People lack the excitement or little bit, but not yourself, because you

know how much work you put in. Below factory, everybody knew how hard it

was. For years, each titles, this is the stage that Red Bull are getting

used to. After years of being the young pretenders, they are now the

traditional beasts of Formula one. This is not necessarily synonymous

with engineering excellence, but this is sensational what they have

done. They have all rallied around a brilliant driver, a strong

management team, big political influence behind the scenes. It is a

huge strain to keep the team at that level, as it was on the ferry years

it will not last for ever, as it did when Schumacher retired. But

Sebastian Vettel is on the 26. The second half of 2013 has become too

predictable for some. The last seven races have been won by one man and

one team. She'd Usain Bolt tie his shoelaces together and allow someone

else to have a chance? We should admire success, we should aspire

towards it and accept that within the confines of the regulations,

this team is doing the best job. Sometimes you have to pinch yourself

to Eli is what we have managed to achieve, collectively. `` to realise

what we have achieved. It is the teamwork between departments that

has enabled us to achieve the amount of success that we have. You do not

get much time for reflection in this business, but it is important to

reflect, the whole team, on what we have achieved. When is the party?

The week after the last race. It will be quite a party. Red Bull's

stranglehold on the spot will be truly tested. Sebastian Vettel

pulled me that his best years are still to come. You would not bet

against him. Four in a row. Ed is this your computer with the other

three? `` how does this year compared with the other three? This

year has been run since the summer. Sebastian Vettel has been on several

successive victories. The secret behind a car here is the

aerodynamics. The flora low to the ground that it creates such a

downforce that it creates rip for the driver and force. `` grip. Next

year there will be a lot of changes in the ways that the cars are shaped

and run, such as the engines. That will give Red Bull a lot to think

about. But if you look back and consider the Abu Dhabi Grand Prix

and in India, a lot of people were working on next year's car, it gives

you an idea of what is in store for them.

So, lots to celebrate in Milton Keynes and lots to celebrate at a

family home in Cambridgeshire, and for one young girl in particular,

who has been chosen to be the face of a well`known fashion label.

For seven`year`old Holly Greenhow, walking and talking are impossible

because she has a type of cerebal palsy. But when it comes to

modelling, she's a natural, as Mike Liggins has been finding out.

Jr still class in Huntingdon. Holly Greenhow taking part in an art

lesson. Holly was deprived of oxygen at birth and has a form of cerebral

palsy. She understands everything but her movement, balance and speech

impaired. She is brilliant. She really has settled well. How have

the other children reacted to her? They are very accommodating, they

love her. It was her mum that contacted Boden three years ago with

the idea of Holly modelling for them. There was a casting in the

spring and then a photo shoot in July. This is the result. The

pictures are now being used on the Boden website. Holly has loved all

of the attention because she is a little girl and loves being the

centre of attention. We have had great responses from friends and

family who have all seen it and also through the wonders of social

media. She has been on Facebook and other bits and pieces. Loads of

friends have been able to see it easily so she has loved all of that.

Back home her 10`year old brother has been getting used to having a

famous sister. A little envious perhaps but incredibly proud. Do you

like the photos? Yes. And when you are older, would you like to be a

model? Yes. They are super photos. I try to do my bit for her and other

children like Holly, so that the media are aware that children exist

like Holly who are not perfect. And that does not mean that you would

not want to buy a nightmare of clothing. Holly uses her eyes to

play games and the hope is that she will use the system to communicate.

But for now it is her smile that is winning hearts and helping to change

attitudes. That is some smell! What a little

stunner. She is gorgeous. What amazing

photographs. We have already had some rain in

places this afternoon, but the main area is just heading towards us. It

is going to spread eastwards over the next few overs and some of this

rain is likely to be heavy and persistent and accompanied by

blustery north`westerly winds for a time. The whole lot will start to

pull away to the south`east and we will see drier skies following in

behind. Where we get any breaks in the clothes later in the night once

the rain has gone, we could drop down to a chilly five Celsius. We

should stay frosty freehand by the end of the night the blustery winds

will be easing to light for a time. Tomorrow's weather is dependent on

how quickly this front takes the thicker cloud and rain away to the

near continent. As it stands, that should happen fairly quickly. We

will start off with some rain but that will move away and the sunnier

skies will start to spread to all parts. We should have some sunshine

as we head into the afternoon. We cannot rule out an isolated shower

just about anywhere throughout the course of the day. Temperatures

tomorrow around ten or 11 Celsius. Similar to today's values but do not

let the sunshine fool you. The winds are mainly light to moderate

south`westerly. Not a lot of cloud around. As we head into the next few

days, Friday, probably some spells of sunshine but also a scattering of

showers and quite a blustery day and yet again chilly. That goes for

Saturday as well. We will probably have some sunshine at times but a

chance of a shower somewhere. What of Remembrance Day parades to think

about at the weekend. A dry start the day, as it stands. I do think

that it will be short lived. Crowed increasing from the north`west. ``

cloud. Probably at the moment arriving late morning. Something we

will keep a close eye on. These are your overnight lows. On Friday and

Saturday night the chance of a ground frost in some rural areas.

Thank you very much. Thank you to the man who changed the

wheel on my car last night. Goodbye.