16/12/2013 Look East - East

arrives on Friday. Can't wait! That's all

Hello and welcome to Look East. A new boss for our Ambulance Service `

but Anthony Marsh will carry on running the West Midlands Trust as

well. Tonight: can one man do both jobs?

The moment this double decker flipped over in the October storms.

Super Hooper: a wonder`goal for Norwich as they move five points

clear of relegation. And sealed with a fish. The orphaned

cubs making good progress. First tonight, a new chief executive

at last for the beleaguered East of England Ambulance Service ` but we

still don't know weather he's permanent. `` whether. This is the

new man ` Anthony Marsh ` the chief executive of the West Midlands

Ambulance Service. In April he produced a damning report into the

Ambulance Service here. Latest figures show the service is still

failing to meet its three main targets for response times. Mr Marsh

will replace Andrew Morgan who was brought in as the interim Chief

Executive a year ago. In June, a report was published linking what

the trust needed to do to improve. Now the man paid that report is good

to be the new Chief Executive. I know the area well. I am determined

to share my ambition with the ambition of the front line staff and

the managers to deliver an excellent service. The most recent NHS figures

show the east of an annual in`service is still failing to meet

all three key response times. It is this performance that has put the

current Chief Executive under pressure. I have been an NHS for

3132 years. `` 31 or 32. I have become addicted to this trust. The

union says that staff need a stable management structure. It is not

known if the chief executive will be permanent. They will continue to

head up another service. That is something that this representative

is worried about. He is coming in from the West Midlands. He can

devote all of his time to us. `` can't. The east of England Ambulance

Service have said they will not comment until further notice. But

what does the appointment mean for patients? During his time in the

West Midlands, Doctor Marsh has it is not easy running an Ambulance

Service. Especially if you're in charge of two trust.

Therese Coffey is the MP for Suffolk Coastal. She's long been critical of

the way the Ambulance Service has been run. And I started by asking

her if she thought they had the right man this time. I think they

have. Anthony Marsh is a proven professional. I was impressed with

his communication for the report he did earlier this year. I hope he'll

be able to deliver it. If you look at his record in the West Midlands

he's still failing to meet three key targets. I don't deny that not

everything is perfect. But in comparison, the East of England has

been way behind. In his report, he was very critical of the recruitment

plans for the East of England Ambulance Service. He'll have the

same problems? I think he will. I have some slight disappointment in

addressing that. We can't magic paramedics out of nowhere. I'd like

to see more avenues for training. We've got lots of interim people on

the board. That can't be right? I don't know how the operational side

will work. I'm hoping to hear more about that. But it is important to

do more to ensure we have a permanent director of operations.

And we need to encourage everybody to allow innovation from the bottom.

That sounds to me like more upheaval. We've had enough, haven't

we? I'm not sure it is. It's about having a culture that respects

people. This happens on companies around the country ` where people on

the factory line often have better ideas than the people at the top on

how to make improvements locally. It's about ensuring we have a

culture that listens and challenges. But ultimately the patient must come

first. We need to keep that focus. I'm confident Dr Marsh will make

that the case. Thank you. Investigators have begun taking

statements from managers alleged to have fiddled cancer waiting times at

Colchester Hospital. Three separate inquiries are underway over claims

some managers pressured staff into changing the figures to meet

government targets. These are the faces of the people who knew what

was going on with cancer waiting times. Two years ago the chief

executive Dr Gordon Coutts was warned about fiddling, then last

year executive director Mike Baker's flawed investigation led to more

allegation. He's since resigned. That inquiry was supported by

another executive ` HR director Rob Bowman. He's also left the Trust.

This is the manager they investigated ` associate director of

cancer, Mark Jarman`Howe. He's also moved jobs. Below him, head of

cancer Rachel West has been sent home on long`term leave. They're all

facing questioning about what they knew or did. Last week, Mike Baker

revealed to Look East that his departure was more than simply

retirement. Were you part of a wider cover up? No. The things I looked at

did not indicate anything had been done wrongly by the manager.

Clearly, I'm not trained to undersand the impact they would have

on the patients. But the transactions I looked at were

actually retrospective to the treatment the patients had had. Mark

Jarman`Howe, now the CEO of the St Helena Hospice, told us it wasn't

appropriate to comment while investigations were ongoing. In a

statement he added... Rachel West told us she wasn't

interested in talking. Mr Bowman didn't want to prejudice inquiries.

All investigations are ongoing. No wrongdoing has been found or

admitted. The Trust says it will take disciplinary action over

anything improper. Volunteer firefighters from across

the country have arrived in a village in Norfolk to help with the

clear up after the tidal surge ten days ago. They will be in Walcott

for a week and a half and say they are already making great progress.

They spent the last ten days clearing up in Walcott and there's

still a lot to do. The waves struck a mile of this coastline ` battering

through the sea defences and far exceeding the Environment Agency's

worst case scenarios. As a result, five families are still homeless.

Ten of these homes will have to be demolished. Many more are

uninhabitable. Two feet of water poured through this bungalow,

knocking down her garden wall, damanging her conservatories and

even washing the sign from the local shop into her garden. If my bungalow

could be rebuilt on faith and help... It's been incredible.

Neighbours... Friends... Nothing is too much trouble. Today she wasn't

alone either. Members of a charity ` made up of firefighters and Dylan

the rescue dog ` were there to help. We've done everything. The coastal

wall. Conservatories. Priority jobs, mainly. But then smaller ones that

might make people smile. Teams of volunteers from the councils,

emergency services and even the gas terminal have all chipped in.

They're making 60 cups of tea to keep them going. There's a big to do

list but they are getting through it. These floods have brought out

the worst in people ` the tourists who come to stare and the looters

who've stolen those few salvageable possessions. But they've also

brought out the best. Men and women ` hundreds of miles from home `

trying to make life here easier. Pauline Porter is the chair of the

Parish Council in Walcott. She's been leading efforts to get the

village back on its feet. Extraordinary to see all that work

being done by volunteers. How long till it's all repaired? I think you

should be as long as the year before everything is repealed. You're

personally affected ` what are you thoughts on how defended Walcott is

from the sea? `` your thoughts. We have thought for something more

could be done. But as usual it is all down to finance. Do you accept

that not everywhere can be saved over the years? We have to accept

that. So what is morale like? How nervous if you feeling about the

future? `` are you feeling? People are concentrating their efforts on

the clean`up. Moving forward. How have you feel about all these people

coming in from outside to help you? It is absolutely amazing. All of the

guys have been brilliant. Everybody has. They just can't do enough for

this. Thank you. The man who was driving a double

decker when it was blown over in the October storms has been speaking

about it for the first time. The bus ` which weighs 12 tonnes ` ended up

on its side in a field near Hadleigh in Suffolk. David says someone must

have been looking out for him on the morning he got caught in the eye of

the storm. He knows it could have been much worse. I can laugh about

it now but it still shakes me up. David was driving just before eight

in the morning before he was hit by a huge gust of wind. It hit the bust

with the force of just over three were tonnes. `` three tonnes. This

field still bears the scars of the crash. Having been knocked out when

the vehicle left the road, when David came to me had no clue where

he was. He kept asking people who came to help about the passengers.

The Rogers to on`board. He escaped CDs injury. They were absolutely

brilliant. It is great to know how powerful people are in a situation

like that. I am just an ordinary bus driver who had the horrible moment.

David says getting behind the plug`in was not easy. Neither

passing the scene of the cash for the first time. But he is glad to be

back and glad to be alive. A man has admitted making a bomb

threat on a plane which was forced to land at Stansted Airport. More

than 200 passengers were on board the Airbus. It was due to land at

Heathrow in September. The Labour leader, Ed Miliband, has

promised that two councils in this region will be given special status

if his party wins the next election. Basically, it would mean that

Stevenage and Luton would be able to get homes built outside their own

boundaries. He was intervening in a row which has seen several housing

schemes delayed, because councils in the area can't agree where to put

the homes. In Stevenage and lit and they are facing a very real housing

crisis. Stevenage needs an extra 10,000 homes. But we are to expand

has sparked a furious row. People are quite happy for people to come

into town to take up employment opportunities. But what about

actually living there. The Labour run areas border Hertfordshire.

Apparently there is space there. That is a clean they deny. `` claim.

We have to protect the vulnerable green belt. We have to ensure that

any housing development is appropriate. The Labour leader

believes that this is contributing to the cost of living crisis. He

wants to leave `` ease the problem. He has promised that the Labour

government would give Stevenage what he called a right to Google. ``

grow. We are sending a clear signal today that councils that block the

wishes of others cannot be allowed to do so indefinitely. If councils

cannot agree to with each other on how to expand and Labour will make a

decision for them. Rather than wield the state, the government is trying

to play the councils. Today it has announced millions of pounds of

extra funding. The minister behind this team, at the headquarters of an

estate agency, says that is the way to get things moving. The government

has put the number of things in place. They are trying to get things

moving. We all want to see the supply increase. We want to get the

market confidence going again. All of the main parties know how key and

issue the says. `` this is. Andrew joins me now. Is this a big issue `

councils not getting on? Authorities in our region to get on relatively

well. Even those with Labour authorities involved. But Labour say

there are a few places where they can get on. `` can't. But doesn't

this happen already? Labour say something stick to long. Under the

system, it will take much less time. One other thing that has been

announced is that the developers set online for too long without

developing it then it will be seized.

A row over the future of Post Office buildings in the region is causing

controversy. Managers want to save money by sharing premises with other

shops. But of course, if the building is not yours there can be

problems. In Ely, they have found themselves without a permanent home

over Christmas ` so they are now selling stamps in a car park.

Patience and goodwill. They are stretched to the limit at this post

office in Ely. It was in a chemist but when they didn't renew the lease

it was made homeless. For the foreseeable future that is in this

cabin. It took 12 months to sort it out and they came up with this. It

seems to be working fine. It is ridiculous. They could have rented

another shop. But Post Office managers admit they do not know

where or when they will find a business willing to take it on. We

are actively looking for new options. This is a great opportunity

for retailers in Ely to come forward and say they would like to take the

post office alongside. Some people are now worried this could happen

elsewhere. Here, the plan is to close this post office and move it

into a shop. But not everybody is convinced that there is a good idea.

You lose the experience of the staff. Most of the staff go to other

offices in the area to stop you lose all of that experience. Here is

where it may call. The owner says he has come under pressure to withdraw

his bed to provide post office services in a shop. It was never our

intention to upset anybody. We are surprised that the union have taken

such action and trying to persuade people to boycott us. Some people

will see these changes as downgrading the post office. Two

others, it is about adaptation in order to survive.

Sport now, and the weekend will be remembered for a memorable goal at

Norwich, and a memorable win for Saints. Kicking off with the

football, here's Tom. A win would have lifted Norwich to 10th in the

Premier League but the draw against Swansea will be remembered for a

very special goal. It was scored by Gary Hooper. He cost ?5 million in

the summer. After an injury`hit start to his career at Carrow Road,

Gary Hooper is now showing my Norwich valued him so highly.

However, it was Swansea's front line that threatened first. After signing

a new contract last week, City's captain Sebastien Bassong was

shrugged off the ball all too easily ` Nathan Dyer took advantage. Ten

minutes before half`time, the goal`scorer went off with a

suspected broken ankle... Although initial x`rays today suggest he's

got away with a very bad twist. It was in first half injury time that

Hooper made his mark. Hooper... What an astonishing goal! 1`1 at the

break. Swansea had more of the play in the second half but Norwich

looked more dangerous. Michael Turner was desperately unlucky not

to score with this header. With a quarter of an hour to go, Hooper `

who's now scored four goals in six games ` looked like he'd got the

winner. Brilliant save! It ended 1`1. A point maintains some

momentum. Seven points from four games hauled Norwich five clear of

the drop zone. I thought the game was there to win. In the end we got

a good point and in the last two games we've done very well. It sat

up nicely. I thought I'd give it a go. It looped over the keeper! I

don't usually score outside the box. Usually inside. But it was a good

goal and a good point. They're the special goals, when somebody can

produce something from nothing. The timing was perfect ` just before

half`time. The second half performance showed that we could

have gone on to win it. Next up are matches against the Premier League's

bottom two ` Sunderland then Fulham. More goals like this could make it a

very Merry Christmas for Norwich! Opposing strategies for two of our

under`pressure managers. Joe Dunne at Colchester hasn't been seen or

heard since his side lost 4`0 at the weekend. He didn't do any post`match

interviews. In contrast, Aidy Boothroyd ` whose Northampton side

remain in the relegation zone ` has come out fighting: today saying

he'll 'live or die' by his decisions and that he can't fault his players'

attitude. Four wins from four. Lowestoft boxer

Anthony Ogogo is now targeting a title fight next year. The Olympic

bronze medallist landed some hefty blows on Saturday but was taken the

full six rounds by Dan Blackwell before winning on points. Ogogo

unbeaten since turning professional. In rugby, Northampton boss Jim

Mallinder says they have hope after Jamie Elliott's late try secured a

thrilling 18`9 win over Leinster in the Heineken Cup. Here's the table.

The Irish side are still top but Saints' bouncing back wonderfully

well from last week's heavy defeat. Everything to play for with two

games to go. We learnt some lessons in the week. We came here very

quietly determined. I think we went out there and had a really good

game. We put Leinster under a lot of pressure. We're delighted to get the

result. That's it. More sport on the website

where you can find full reaction to all the weekend's results.

Staff at the RSPCA in Norfolk say they have been overwhelmed by the

generosity of the public following the rescue of orphaned seal pups.

Hundreds of pups were separated from their mothers during the recent

tidal surge. So far more than ?25,000 has been donated. At

Eastwinch, volunteers work around the clock to keep around 100 seal

pups alive ` mindful that some try to bite the hand that feeds them!

Because they're just learning, some of them aren't that keen. We've got

to get them used to it. We've got 49 left to do. It's a relentless rota

of feeding and nursing. The cost of care for each pup is ?22 a week.

After the RSPCA launched a crisis appeal, donations flooded in. More

than ?25,000 has been raised. I'm stunned by the public response. It's

been incredible. Huge donations. A lady drove from Northampton with a

fridge! Incredible. Really kind. ?25,000 is a lot of money, but to

put it in context that would pay for the seals in this sanctuary for the

next 11 weeks. To get them back to full health will take up to five

months. This is a vulnerable time of year for seals as hundreds come onto

our beaches to pup and look after their young. In the tidal surge ten

days ago, hundreds of pups were swept into the sea and separated

from their mothers. Every day, more like this one are brought in. We're

in for the long haul. We've got so many pups in. But the staff are

coping wonderfully. We've lost three but the rest are looking much, much

better. As we head into mid`winter, prayers here are that the weather

will be more forgiving for the seals who can't come in from the cold.

Very cute! Now for the weather. The weather

front is going to start feeding and more rain. Over the next few hours,

some of it could be on the heavy side. During the second half of the

night, it goes over to the east. Overnight it will be around four or

six Celsius. We could see lows of two of the Celsius. `` or three.

Perhaps some patchy mist fog. Tomorrow we have this weather front

in the south`east. It could push back some thicker cloud. It looks

like a dry start to the day. Perhaps some overnight mist and fog slowed

to clear. It should be fine and dry everywhere. Some brightness and

sunshine coming through. The best in the North. Temperatures tomorrow are

closer to average. Seven Celsius. We hold onto the light winds. Through

the afternoon and evening, the weather front were pushed back some

cloud. Mainly laid rain and drizzle. Very patchy. As we head into the

next few days, it will be largely fine and dry on Tuesday and then

some patchy rain later. Wednesday should be largely fine and dry with

some spells of sunshine. Increasing cloud. After dark we should see some

rain pushing his thoughts. It could be heavy. Gusting winds. All of that

should be out of the way by Thursday. Still quite a blustery day

but largely fine and dry. Some spells of sunshine. Small chance of

isolated showers. Friday is a repeat performance on Wednesday. Largely

dry. Clouds increasing. Rain expected after dark. It could be

accompanied by quite blustery winds. Perhaps some frost and more

sheltered spot. Thank you. Goodbye.