Browse content similar to 30/04/2014. Check below for episodes and series from the same categories and more!
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Hello and welcome to Look East. rain. | :00:00. | :00:00. | |
Hello and welcome to Look East. In the programme tonight: The | :00:07. | :00:09. | |
Braintree care home scandal. How can we prevent abuse like this happening | :00:10. | :00:12. | |
again? I tell you it feels like you're wading through treacle | :00:13. | :00:15. | |
backwards sometimes as a minister but I am doing everything I can to | :00:16. | :00:19. | |
get these rules in place to introduce a much tougher regime. A | :00:20. | :00:24. | |
plan to merge the police control rooms for Norfolk and Suffolk is | :00:25. | :00:27. | |
scrapped, and it's the police commissioner for Suffolk who pulled | :00:28. | :00:37. | |
the plug. It is a risk that is too big and too great. | :00:38. | :00:40. | |
Protests against plans for hundreds of new houses in Essex. Yet | :00:41. | :00:42. | |
thousands are needed. So where should they go? A special report. | :00:43. | :00:46. | |
And on the tail of the tailgate drivers. The police have got new | :00:47. | :01:02. | |
powers, but are they being used? First tonight, more on the | :01:03. | :01:05. | |
undercover footage filmed by the BBC showing how residents were treated | :01:06. | :01:08. | |
at a care home in Essex. The Old Deanery had been investigated by the | :01:09. | :01:12. | |
authorities two years ago, so how did it slip through the net? | :01:13. | :01:17. | |
The first complaints date back to September 2012 when 11 | :01:18. | :01:19. | |
whistle`blowers contacted Essex County Council. Essex Police and the | :01:20. | :01:27. | |
Care Quality Commission investigated and the council stopped sending | :01:28. | :01:32. | |
people there. But three months later, the council was satisfied | :01:33. | :01:35. | |
that improvements had been made. In November last year, a new management | :01:36. | :01:39. | |
team took over and, a few weeks later, the CQC gave the home a clean | :01:40. | :01:44. | |
bill of health. But at the same time, Panorama was secretly filming | :01:45. | :01:52. | |
inside. Prompted by the shocking footage, the CQC returned this | :01:53. | :01:56. | |
February. As a result of what they saw, eight staff have been suspended | :01:57. | :02:00. | |
and one dismissed. Kevin Burch is outside The Old Deanery now. | :02:01. | :02:10. | |
If you look at the brochure for this place, they talk about here being at | :02:11. | :02:16. | |
the heart of what they do. There is about ten acres of countryside | :02:17. | :02:20. | |
here. But what is the point of that if you feel the basics? If you | :02:21. | :02:32. | |
betray people's trust? The clear message from behind these | :02:33. | :02:35. | |
gates today, albeit not on camera: Don't condemn us for the actions of | :02:36. | :02:39. | |
the few. There is no denying that what Panorama has uncovered is | :02:40. | :02:42. | |
deeply worrying. Until we have every single care home working to the | :02:43. | :02:45. | |
standard of a zero`tolerance of abuse, and that's what this is, we | :02:46. | :02:48. | |
have to keep saying it is unacceptable. I spent two years with | :02:49. | :02:51. | |
my sister looking for somewhere for Mum to go. I have let her go there | :02:52. | :03:00. | |
and have that happen to her... A team at the home said: | :03:01. | :03:16. | |
It launched an independent review as soon as it became aware of the | :03:17. | :03:22. | |
Panorama findings. It is not yet complete, but eight | :03:23. | :03:25. | |
staff were immediately suspended. One, who slapped a resident, was | :03:26. | :03:31. | |
dismissed immediately. One of the residents gave his thoughts on the | :03:32. | :03:36. | |
level of care. It's like any large establishment. There are good | :03:37. | :03:38. | |
features and not`so`good features. There are some caring carers, some | :03:39. | :03:42. | |
of them are thoughtful, but there are others who shouldn't work in a | :03:43. | :03:50. | |
care home. The local MP Brooks Newmark has kept a close eye on the | :03:51. | :03:54. | |
situation, keen to see how the new management team was fairing. He came | :03:55. | :03:59. | |
here a few weeks ago and said he had a great day. But he had been unaware | :04:00. | :04:02. | |
that the Panorama expose was about to break. Overall I was very | :04:03. | :04:07. | |
impressed so it really shocks me to find there is still abuse going on. | :04:08. | :04:13. | |
The home's owners have been guarded by the reaction, perhaps | :04:14. | :04:15. | |
understandably so. They said they cannot rebut the allegations until | :04:16. | :04:19. | |
they see the programme in full and know exactly what they are. | :04:20. | :04:32. | |
There is no denying the sense of shock and sadness here tonight. It | :04:33. | :04:43. | |
is in the hands of August Equity who say that the process is far from | :04:44. | :04:49. | |
over and they are going to root out every bad Apple be fined. `` may | :04:50. | :04:57. | |
find. Earlier the Care Quality Commission | :04:58. | :05:01. | |
spoke to the BBC about the findings at the Old Deanery. And its chief | :05:02. | :05:04. | |
inspector admitted the organisation needed to do more homework before it | :05:05. | :05:07. | |
entered homes in the first place. One of the things that we need to be | :05:08. | :05:11. | |
doing is working with our partners, with local authorities and others so | :05:12. | :05:15. | |
we get as much information from other people before we go into the | :05:16. | :05:18. | |
home so that we can focus our inspections and we can make sure | :05:19. | :05:22. | |
that the judgements that we are making are consistent, rigorous and | :05:23. | :05:25. | |
fair. But I am also really angry because there is a tremendous amount | :05:26. | :05:28. | |
of good care that happens across the country and every time we see | :05:29. | :05:31. | |
failures like this, that undermines the confidence that people can have | :05:32. | :05:35. | |
about the care and support that they absolutely have the right to expect. | :05:36. | :05:39. | |
Norman Lamb is the Minister for Care and Support. Earlier this afternoon | :05:40. | :05:49. | |
I asked him. I'm disgusted by it. Anyone who has any loved ones who | :05:50. | :05:52. | |
are in a potentially vulnerable position would feel exactly the | :05:53. | :05:56. | |
same. I think there needs to be a police investigation in respect of | :05:57. | :05:59. | |
what appears to have happened there and there needs to be effective | :06:00. | :06:02. | |
action to stamp out this unacceptable and outrageous | :06:03. | :06:14. | |
behaviour. Will the investigation be against the carer or the people who | :06:15. | :06:18. | |
own the home? If a care worker has abused a resident then there has to | :06:19. | :06:21. | |
be an investigation into that behaviour. But also what concerns me | :06:22. | :06:32. | |
are the organisations who allow that behaviour to develop. There has to | :06:33. | :06:47. | |
be action against them too. Are you concerned that it was given a clean | :06:48. | :06:51. | |
bill of health by the CQC and then Panorama found this? Of course I'm | :06:52. | :06:55. | |
concerned. The Care Quality Commission is on a journey. It was a | :06:56. | :06:58. | |
dysfunctional organisation a couple of years ago. It has new leadership | :06:59. | :07:05. | |
who recognise that the culture of the organisation has to change and | :07:06. | :07:08. | |
that they need to be much more robust. But we are introducing, as a | :07:09. | :07:17. | |
Government, a much more robust inspection regime so that inspectors | :07:18. | :07:20. | |
will give the care home a rating so that everyone in the area knows what | :07:21. | :07:38. | |
it is like. Time and again, the Government says it is going to take | :07:39. | :07:41. | |
robust action, and time and again, something else comes along. We have | :07:42. | :07:49. | |
had to go through a long process to get the new rules. The plan is to | :07:50. | :07:56. | |
get them in place by October of this year. At the same time we are | :07:57. | :07:59. | |
introducing inspection regimes for the care quality commission. It | :08:00. | :08:02. | |
feels like wading through treacle backwards sometimes as a minister, | :08:03. | :08:05. | |
but I am doing everything I can to get the new rules in place to | :08:06. | :08:14. | |
introduce a tougher regime. We have seen families in tears and angry | :08:15. | :08:20. | |
about this. Does it make you angry? I am disgusted by it and very angry | :08:21. | :08:24. | |
about it. I have a 95`year`old mother myself. Thankfully she still | :08:25. | :08:27. | |
lives independently in her own home, but for any of us with those in our | :08:28. | :08:31. | |
own families who are vulnerable to this behaviour, it causes us real | :08:32. | :08:34. | |
horror and it makes me absolutely determined that we do everything we | :08:35. | :08:49. | |
can to stamp this out. If you've got experiences ` good or | :08:50. | :08:52. | |
bad ` at the Old Deanery residential home in Braintree, do please get in | :08:53. | :08:56. | |
touch. And Panorama is on BBC One tonight at 9:00pm. | :08:57. | :09:03. | |
Plans to merge the Norfolk and Suffolk police control rooms were | :09:04. | :09:06. | |
dramatically scrapped today `by the police commissioner for Suffolk. The | :09:07. | :09:09. | |
plans would have meant one control room at the Norfolk HQ in Wymondham. | :09:10. | :09:14. | |
Both forces need to save millions of pounds over the next four years. | :09:15. | :09:18. | |
Clutching his papers close to his chest, Suffolk's Police and Crime | :09:19. | :09:21. | |
Commissioner knew he had the power to make or break plans to merge the | :09:22. | :09:27. | |
two police control rooms. The gym at Norfolk's police HQ was packed with | :09:28. | :09:30. | |
staff, many of them who handle emergency calls from people in | :09:31. | :09:33. | |
Norfolk and Suffolk. They were anxious to hear if a decision would | :09:34. | :09:37. | |
be made today. We don't feel that enough research has been done on | :09:38. | :09:40. | |
behalf of what's happening here before we actually go ahead with | :09:41. | :09:50. | |
ripping people's lives apart. Not only jobs were feared at risk by | :09:51. | :09:53. | |
making Norfolk's control room the hub for 999 calls, but public | :09:54. | :09:56. | |
safety, with the loss of experienced staff with local knowledge. Both | :09:57. | :10:01. | |
chief constables wanted the merger, so did Norfolk's PCC, Stephen Bett. | :10:02. | :10:05. | |
I will stick to my case. It hasn't changed. But Mr Bett was forced to | :10:06. | :10:09. | |
change. His plan was sudden and unexpected. Suffolk's PCC listened | :10:10. | :10:19. | |
and then said no. So the plan to merge the two police control rooms | :10:20. | :10:22. | |
of Suffolk and Norfolk is dead in the water, shot down in a few words | :10:23. | :10:27. | |
by the Suffolk PCC Tim Passmore. He said it was the biggest decision of | :10:28. | :10:31. | |
his life but the risk was too great and he was not prepared for it to go | :10:32. | :10:40. | |
ahead. This is a risk that is too big and too great and I can't do it. | :10:41. | :10:44. | |
I'm not doing it. Trust and confidence of the public is | :10:45. | :10:47. | |
absolutely imperative in this, and I didn't think that was going to be | :10:48. | :10:51. | |
delivered. He is entitled to his decision if he thinks that is what | :10:52. | :10:55. | |
is best for Suffolk. I am not against him doing the best things | :10:56. | :10:58. | |
for Suffolk. Tim Passmore has listened to the people and had to | :10:59. | :11:01. | |
declare his hand and made it clear that the people of Suffolk do not | :11:02. | :11:05. | |
want to lose the control room. I think it is good news for Norfolk, | :11:06. | :11:09. | |
too. Today's decision leaves the two chief constables with another | :11:10. | :11:11. | |
headache ` a ?2 million shortfall between them. Cuts must be made | :11:12. | :11:14. | |
elsewhere, which means job losses will be inevitable. | :11:15. | :11:19. | |
Ferry services between Harwich and Esbjerg in Denmark are to end as the | :11:20. | :11:23. | |
company running the route says it can no longer make money from it. | :11:24. | :11:27. | |
The route's been in operation since 1875 but it has seen passenger | :11:28. | :11:30. | |
numbers drop, as well as a decline in freight. DFDS says its vessel | :11:31. | :11:35. | |
will make the last journey on the 29th of September. 130 jobs are | :11:36. | :11:39. | |
likely to be affected but it's hoped that most people will get new jobs | :11:40. | :11:43. | |
on other routes. A man has been jailed for three | :11:44. | :11:47. | |
years for making a hoax bomb threat on an aircraft which had to be | :11:48. | :11:50. | |
diverted to Stansted. Alan Patey pleaded guilty at Chelmsford Crown | :11:51. | :11:54. | |
Court. He was on board a Sri Lankan Airlines A330 Airbus when the | :11:55. | :11:58. | |
incident happened last September. Five deprived areas in the region | :11:59. | :12:02. | |
will soon be able to bid for extra funding from Europe and Central | :12:03. | :12:04. | |
Government. They'll become 'Assisted Areas' where extra money will be | :12:05. | :12:07. | |
available to benefit local schemes and businesses. | :12:08. | :12:15. | |
The idea is simple: The grants to struggling areas and you create jobs | :12:16. | :12:19. | |
and promote growth. Specific towns have been selected, such as these. | :12:20. | :12:31. | |
Part of Ipswich have also been given such a status. It will start in July | :12:32. | :12:40. | |
and last for six years. But here is the rub: There is no money set | :12:41. | :12:47. | |
aside. It means that local businesses are at the top of the | :12:48. | :12:51. | |
pecking order. They will also get preferential treatment and tax | :12:52. | :12:55. | |
breaks. Coal money can be spent on a range of things from supporting | :12:56. | :13:00. | |
businesses to help them grow and buy more machinery. It can also be used | :13:01. | :13:07. | |
to support infrastructure. The head of this business has seen other | :13:08. | :13:12. | |
firms go to the wall. Many more in Great Yarmouth need all the help | :13:13. | :13:16. | |
they can get. So many have gone bust in this area. No apprenticeships. | :13:17. | :13:23. | |
Anything is welcome. You might have to go to war staffed to see the | :13:24. | :13:30. | |
devastation of the industry there `` Lowestoft. It is up to businesses to | :13:31. | :13:48. | |
apply for aid. Still to come: Thousands of people are coming to | :13:49. | :13:51. | |
the East every year, but where should they live? Plus, look at | :13:52. | :13:59. | |
these pictures. The van is travelling at 50 mph behind the one | :14:00. | :14:02. | |
in front. Police get tough with tailgaters. | :14:03. | :14:09. | |
The population of the East is set to rise dramatically in the years | :14:10. | :14:11. | |
ahead. Across the region, it's expected to go up by 22% in just two | :14:12. | :14:15. | |
decades. But that regional figure is, of course, just an average. Some | :14:16. | :14:19. | |
places, like the area covered by Uttlesford District Council, are | :14:20. | :14:22. | |
under even greater pressure. Here it is. Saffron Walden in the North, | :14:23. | :14:25. | |
Great Dunmow in the South, and the M11 right through the middle. The | :14:26. | :14:30. | |
big employer: Stansted Airport. The population here is expected to grow | :14:31. | :14:35. | |
by 31% in 20 years. That's an increase of 24,000 people. So where | :14:36. | :14:41. | |
will they go? Kim Riley is in Saffron Walden now. | :14:42. | :14:49. | |
I'm in the market square of the town that has been judged one of the best | :14:50. | :14:54. | |
places to live in the whole country. It is hardly surprising that people | :14:55. | :14:58. | |
want to move here. Today, local planners were planning new homes in | :14:59. | :15:02. | |
the town. I have been trying to find out more about Saffron Walden. It | :15:03. | :15:06. | |
originally got its name from the saffron trade. The big question now | :15:07. | :15:11. | |
is can its ancient charms be reconciled with the demands of a | :15:12. | :15:15. | |
growing population? Towering over the town, the Touch Of Saint Mary | :15:16. | :15:25. | |
The Virgin. Desirable properties underneath. There aren't many towns | :15:26. | :15:30. | |
with the two wrist information centre that has over 100,000 people | :15:31. | :15:38. | |
per year passed through its door `` tourist information. We have so much | :15:39. | :15:42. | |
to offer in terms of tourist attractions: Green, open areas, a | :15:43. | :15:51. | |
concert arena, history... So much to bring people to the town. It is very | :15:52. | :16:03. | |
special. At the offices of the local newspaper, they know there is | :16:04. | :16:08. | |
nothing like planned housing development to agitate readers. John | :16:09. | :16:14. | |
has been editor for 20 years. He says that more than 1300 families | :16:15. | :16:19. | |
would be the ones to benefit. Coal I think people in the town who have | :16:20. | :16:22. | |
young families are annoyed and have been on waiting lists for years, | :16:23. | :16:28. | |
well hundreds are going to be brought in from outside. I really | :16:29. | :16:33. | |
don't understand that. Surely if we have a waiting list, why aren't we | :16:34. | :16:37. | |
dealing with it? It is not a sensible answer. | :16:38. | :16:43. | |
Bridget originally came to love you more than 50 years ago and has | :16:44. | :16:47. | |
fought to protect the town. She fears for its future. We would have | :16:48. | :16:53. | |
been distressed to see it spoiled, and that could easily happen with | :16:54. | :16:58. | |
the pressure of population, traffic, fumes, aircraft, the | :16:59. | :17:07. | |
attraction of the area could be destroyed. I'm quite elderly so I | :17:08. | :17:12. | |
shan't see it, but I wouldn't like it for the next generation. Bridget | :17:13. | :17:19. | |
Eliot talking to VMware. She says it is up to young people to rise to the | :17:20. | :17:25. | |
challenge of the fears she has for the town in future. | :17:26. | :17:34. | |
So what was happening at the council office? There are specific plans | :17:35. | :17:40. | |
were being put forward for housing developments. As ever, they proved | :17:41. | :17:46. | |
controversial. Gareth George reports on the protesters and decisions. | :17:47. | :17:52. | |
This protest was a polite one but there was no mistaking the strength | :17:53. | :17:57. | |
of feeling. The worry was that more homes means more traffic and more | :17:58. | :18:03. | |
pollution. It is just going to multiply the amount of cars that | :18:04. | :18:05. | |
passed through. There is no mitigating that. Pollution kills so | :18:06. | :18:13. | |
many people already. They are still proceeding with original plans | :18:14. | :18:16. | |
despite the wishes of the vast majority of local residents. Inside, | :18:17. | :18:23. | |
one of the most important meetings in Saffron Walden four years. The | :18:24. | :18:28. | |
consideration is three separate applications for hundreds of homes. | :18:29. | :18:35. | |
Developers wanted to build hundreds here, in these areas. Opposed in the | :18:36. | :18:42. | |
meeting by Speaker after speaker, but not all were against the idea. | :18:43. | :18:47. | |
They included representatives of local sports clubs because one has | :18:48. | :18:55. | |
offered land for a sports ground efforts planning application goes | :18:56. | :19:00. | |
through. But Shannon says her daughter's help is already affected | :19:01. | :19:04. | |
by pollution. She believes morbid make it worse and put pressure on | :19:05. | :19:10. | |
schools and health services. These new developments will bring in | :19:11. | :19:16. | |
excess of 700 homes and in excess of 1100 vehicles. It will just be the | :19:17. | :19:23. | |
straw that breaks the camel's back. Weak after hours of debate, | :19:24. | :19:27. | |
permission for 230 homes was given, but the 300 one was denied. It seems | :19:28. | :19:42. | |
that protesters have a partial victory. | :19:43. | :19:51. | |
Tailgating. Hogging the middle lane, and showing a lack of respect for | :19:52. | :19:55. | |
other drivers at junctions ` some of the things that can infuriate even | :19:56. | :19:58. | |
the calmest of drivers. And, as of last year, the police can do | :19:59. | :20:02. | |
something about it. They now have the power to hand out on`the`spot | :20:03. | :20:07. | |
fines for careless driving. So is it working? Jenny Hill has been out | :20:08. | :20:09. | |
with traffic police in Cambridgeshire. | :20:10. | :20:19. | |
It's going to be a busy shift. We are out with Cambridgeshire police. | :20:20. | :20:27. | |
The award it was simply too close to the one in front. `` lorry. Today | :20:28. | :20:43. | |
the tailgaters are out in force. But last year, officers like John were | :20:44. | :20:49. | |
given the power to issue on the spot fines or penalty points for | :20:50. | :20:53. | |
inconsiderate driving. The new powers were designed to tackle the | :20:54. | :20:57. | |
middle lane hog is and tailgaters on the road. One motoring organisation | :20:58. | :21:04. | |
estimated that a sort of all drivers could be fined. I don't think there | :21:05. | :21:10. | |
has been a campaign by the police to target drivers. That's why the | :21:11. | :21:14. | |
figures have been so low. We need more cops out there and more | :21:15. | :21:27. | |
education about the driving zone. The Government will assess it in one | :21:28. | :21:39. | |
year. I hate it when people are in the middle lane. VCE women driving | :21:40. | :21:44. | |
and they think they will push as they see. Backing Cambridgeshire, | :21:45. | :22:03. | |
John spot another tailgater. The force does fine inconsiderate | :22:04. | :22:06. | |
drivers, but issue warnings to many more. I would rather point out your | :22:07. | :22:14. | |
error than stop you at the moment. Anything we can do to reduce | :22:15. | :22:19. | |
collisions and make drivers aware of the responsibility is important. | :22:20. | :22:24. | |
Police powers will assist others. The balance is that we don't want to | :22:25. | :22:28. | |
just use powers, we want to educate. Well the lorry driver | :22:29. | :22:37. | |
escaped with a leg injury, the consequences of careless driving can | :22:38. | :22:46. | |
be so much worse. We are and consensus that we all | :22:47. | :22:51. | |
hate tailgating! Let's get the weather. | :22:52. | :22:58. | |
Thank you to those who sent in this picture of bluebells. The flowers | :22:59. | :23:09. | |
are all out with the warm sunshine we have been having. We predicted 17 | :23:10. | :23:18. | |
Celsius today but many got up to 19 Celsius the north Norfolk coast, | :23:19. | :23:31. | |
with most, stage cooler `` with mist, stayed cooler. Rain is on the | :23:32. | :23:37. | |
way to model with this thicker cloud over the West Country. We might get | :23:38. | :23:40. | |
an isolated showers this evening, although it looks like it will stay | :23:41. | :23:51. | |
dry during the first batch. The rain is trying to make its presence felt | :23:52. | :23:54. | |
at the end of the night. Temperatures won't drop down to | :23:55. | :24:00. | |
eight Celsius. Here is the pressure pattern for tomorrow. Low`pressure | :24:01. | :24:07. | |
moods across the entire country so it does mean rain for the entire | :24:08. | :24:12. | |
country. For others in the East, it will be cloudy and rainy throughout | :24:13. | :24:17. | |
the day. A lot of the rain will be like in the morning, so there will | :24:18. | :24:22. | |
be dry interludes. It's going to be cooler, because we have more cloud, | :24:23. | :24:30. | |
so don't expect to feel as warm as you did today. In the afternoon, | :24:31. | :24:36. | |
showers develop. These look like they could be heavy, with some | :24:37. | :24:39. | |
merging together is a longer spell of rain. Still some drier interludes | :24:40. | :24:47. | |
in between. The bank holiday weekend will have high pressure. Good news | :24:48. | :24:53. | |
in some ways, but bad news in that it is bringing cold air. It would be | :24:54. | :24:57. | |
significantly colder but it will be cooler and fresher. Lots of dry and | :24:58. | :25:04. | |
bright weather, but some chilly nights with temperatures low enough | :25:05. | :25:10. | |
to bring the ground frost. Freddie will start cloudy, but will brighten | :25:11. | :25:18. | |
up. Temperatures of 11 or 12 Celsius through the weekend, so cooler, but | :25:19. | :25:22. | |
brighter, sunnier weather coming. A reminder that the BBC is offering | :25:23. | :25:33. | |
apprenticeships in its local radio stations. Successful candidates will | :25:34. | :25:36. | |
start a 15`month apprenticeship in September. If you are 18 or over by | :25:37. | :25:39. | |
September, a non`graduate and you want to find out more, go to the BBC | :25:40. | :25:43. | |
website at bbc.co.uk/las. The deadline for applications is May | :25:44. | :25:54. | |
12th. That's all from Oz. Have a good evening! | :25:55. | :26:01. |