08/11/2017 Look East (West)

Hello and welcome to Look East.

In the programme tonight:

Required improvement.

Made improvements.

Good news for Northampton General

Hospital in a new report.

We have put an awful lot of work in

the last few years and I think that

has really paid off. Staff have

worked hard and continue to work

hard and it dies that that has been

recognised and rewarded by an

external body.

A hidden killer.

The heart condition that can strike

sufferers at any time

Back on track.

The touring car racing driver

back behind the wheel

after a horrific accident.

And the West Ham fans who met

at Wembley, but only because the man

on the left here saved the life

of the man on the right.

There's been a big improvement

in the care offered

at Northampton General Hospital.

Three years ago, the watchdog

the Care Quality Commission said

the hospital required improvement.

Now it's been rated as good.

That's the second highest

of four rankings.

Inspectors said there had been

a complete change in culture.

Sam Read has been looking at how

the change has happened at a time

when pressures have been rising.

At the front line of patient care,

Michelle is trying to work out why

Kevin has a shortage of breath.

All in a hospital inspectors

say is much improved.

It's done huge amounts for morale.

Our work...

We've put an awful lot of work

in over the last three years.

And I think that has

really paid off.

The staff have worked hard,

they continue to work hard

and it's just really nice

that is being rewarded.

Perhaps the starkest example

of the change at this hospital

is here in accident and emergency.

Three years ago, the leadership he

was rated as requiring improvement.

Now, it's rated as outstanding

and that improvement has happened

at a time when the hospital has

become busier than it's

ever been before.

A&E attendances are

up 10% year-on-year.

There is still room to improve.

Emergency wait time targets

are still being missed

and inspectors asked for some

changes in areas like how medicines

are managed, but, overall,

patients seem happy.

I've been to visit my grandmother

a few times and they've always been

accommodating to visiting times,

that kind of thing.

The staff are really good.

They helped me and my baby

when we were in hospital.

Sometimes it's a bit on slow

on waiting but apart

from that it is good.

So this is the rating table

from 2014 on the left.

On the left, the last

inspection results.

Orange showing areas

requiring improvement.

On the right, the 2017 results

and green equals good.

The boss here is proud of what she

calls a massive achievement.

The biggest change in it, I think,

really, is the positivity

from the staff compared to three

years ago and the biggest thing

of importance in that would be

that the people here feel that,

despite the pressure on the NHS,

they can actually do things to make

things better for patients

which is why they call come to work.

This stroke ward has been named

in the top ten in the country.

As demand on services

like this continues to rise,

the challenge for the hospital

is to keep improving for patients.

Bernadette Hanney is the head

of hospital inspection at the CQC

who assessed Northampton General

hospital in July.

I asked her what the hospital had

done to turn things around.

I think it's the shared drive that's

the stuff had, so, as I say,

from chief executive to board stuff

to ward staff to departments,

all having a shared goal, that,

actually, patient safety

is the paramount thing

and that is what you come to work

for, to care for your patience

and give them the best possible care

and make sure they are safe.

While we were there it was busy

and sometimes patients weren't

being cared for in the most

appropriate area, perhaps in ED,

but they still safe in that

environment and it was all staff

and the organisation driving

for that same key goal.

So what does Northampton

General have to do now?

It did have some areas which it

needed to improve on.

In fairness, it was

addressing some of those.

For example, it had quite a high

Caesarean rate and obviously it's

better for women to have a normal,

vaginal delivery, and they

were working on that.

There are a few housekeeping

issues that we found,

the storage of some medications,

and the trust were very

responsive to that.

Where we were there,

they sorted out those issues,

but actually we want to be

in a position where we don't have

to go in and point out those issues,

that the trust is on top of those

at all times.

We hear about the pressures

on the health service at the moment.

For a hospital to have

made this turnaround,

what does that say about how things

are going on behind the scenes?

The financial pressure is obvious.

Increasing number of people

are going to A&E, so what does it

say that they have managed

to physically turn it around?

I think it says that they have

systems, structures and a culture

in the organisation that says,

yes, we can do this.

What can we do to the

best of our ability?

And then they work

a way to deliver that.

They have committed staff and staff

report a high level of satisfaction

in their roles and I think if staff

are feeling satisfied in their jobs

they are going to give the best care

that they possibly can.

That transfers to

the care they give.

I think those are the key attributes

of the trust during the inspection

and before and beyond.

Well, our reporter Sam Read

is joining us now from Northampton.

It's been a big turn

around for the hospital.

It has been, at the time with the

pressures we talk about DN and a day

out. I also think it's worth

mentioning the role of management.

The current bosses started her jobs

are just a few months before the

last big inspection three years ago

which didn't turn out that well, so

she has overseen this improvement

and we know how important the

management is. Just on the road in

Kettering, the hospital there is an

special measures and inspectors

there is -- inspectors there

depicted the management as a factor

so we know what is important.

What next for Northampton General?

Can it achieve the highest rating?

That's outstanding and they will be

going for that. Today might help

with that. Here is why. One of the

biggest issues facing the NHS

Trigueros nick recruitment. Not

surprisingly, doctors and nurses

want to work at the best performing

hospitals. If it is publicly known

that they are improving and doing

well, they will attract staff and

further improvements for patients.

A jury has retired to consider

whether neglect was a contributing

factor in the death of a grandmother

who set herself on fire

while in the care of a Peterborough

mental health unit.

The Cambs and Peterborough

foundation trust accepts

Heather Loveridge's handbag wasn't

searched when she was admitted

to the Cavell Centre and she should

not have had access to a lighter.

However the burns specialist

who treated Mrs Loveridge said today

that staff did act quickly

and administered the correct first

aid after she was found

ablaze in her bathroom.

Anna Todd is at

Huntingdon Town Hall.

What did he say?

He said that head the village

suffered third-degree burns, the

worst kind, to 40% of her body.

However, he said that she could

possibly have survived at our

general health had been better. She

had suffered with a long condition

and this combined with the magnitude

of her injuries were what caused

that huge problems. With the family

's agreement, they agreed to switch

off the treatment and she died a

couple of days later. Mr Barnes was

asked if staff had requested -- if

staff had reacted quicker, would

that have made a difference.

Yesterday we heard that stuff went

to a cleaner scuppered first. He

says if she was already on fire, the

damage would have been done. He felt

the staff were great to use a wet

towels and poor whitewater on her

body, that that was the best

decision and they did a good job at

the first eight.

What are the jury considering?

Two things, suicide, whether she

intended to reasonable doubt to take

her own life. The second is

misadventure, whether this was an

incident that went too far and she

did not mean to kill herself. They

will also be looking at whether

neglect as a factor, the way she was

looked after at the centre, was that

a contributing factor in her death?

The Judy is expected to return its

verdict tomorrow.

-- The jury is expected

to return its verdict tomorrow.

It's a hidden condition that can

kill, out for a run,

playing football, even

going for a walk.

Cardiomyopathy affects one in 500

people and is passed down

through generations,

but most people don't

even know they have it.

Now a charity is calling for people

who have a history of heart

conditions in their family to get

themselves and their

relatives tested.

Mousumi Bakshi reports.

Mogul the dog keeps Matt fit.

He's had to limit his activity level

since being diagnosed

with cardiomyopathy ten years ago.

You wonder what is it,

am I going die, why me,

is this the end of life as you know

it, what can I do, what can't I do,

where has it come from?

You go through all those emotions.

Cardiomyopathy is where the heart's

muscle is either to thick or too

spongy or too baggy,

so struggles to pump

blood around the body.

Matt's grandmother died

of a heart condition.

Nobody knew what it was

but after Matt's diagnosis,

his family were tested,

including his young children.

After six weeks, we got called back

and it's probably the most

relief I have ever had.

Yes, finding out that they were not

carrying the gene is a huge thing.

I still get emotional about it now.

So, it's just a relief.

The level of misdiagnosis is worse

for young people because they tend

to go the doctor looking quite fit

and healthy and quite

often we associate heart

problems with larger people,

older people and not young,

fit and healthy people.

That's where most of

the misdiagnosis is.

The most common symptoms

are tiredness, breathlessness

and heart palpitations,

but some people also

complain about dizziness,

chest pain and a swelling

of the legs and tummy.

The symptoms they cause can be

fairly common symptoms

and the majority of patients that

get symptoms such as breathlessness

or palpitations won't have anything

seriously wrong with their heart,

but it depends to a degree

on the level of concern

from the general practitioner

or from the patient and with that

in mind that it becomes important

for the patient to know more

about their family history

of heart conditions.

It's serious enough

to cause sudden death.

I have been told by the family

doctor if I had carried on the way

I was before I was diagnosed,

I probably wouldn't be here today.

Matt was treated with

drugs but eventually

had open heart surgery.

It's transformed his life but he

knows he is one of the lucky ones.

New research from Cambridge

University indicates that sheep can

learn to recognise human faces.

A flock of Welsh Mountain sheep

was trained to pick out

the faces of celebrities,

including Jake Gylenhaal,

Emma Watson and the former US

President Barack Obama.

The animals were tested to see

if they could identify the famous

faces among other photos.

The experiment's being carried

out as part of research

into Huntingdon disease.

I wasn't surprised by the results

because we'd previously shown that

sheep can do executive

decision-making so they already have

the brainpower to do

the decision-making.

What I was a bit surprised

about was the fact that

they could recognise people

from two-dimensional images.

The failed Luton airline Monarch has

lost a High Court battle over runway

slots it was hoping to sell.

Monarch went into

administration in October.

It was hoping to use the 2018 slots

to raise money to pay off creditors.

But the company which deals

with the allocations decided not

to allocate those slots to Monarch

and today the High Court agreed.

Administrators for Monarch say

they'll launch an urgent appeal.

Time to hand you over

to Susie and Stewart.

had handled the case.

The inspiring story behind one of

our Weather Watchers, coming up. And

the inspiring story about Luke

Davenport.

A great story now about

the friendship between a

25-year-old archaeologist

and a 94-year-old veteran of D-Day.

It all goes

back to when John Henry Phillips

met Patrick Thomas last

year in Normandy.

Patrick had a story to tell.

During the Normandy landings,

when Patrick was just 19 years old,

he was on board a landing craft.

There

was a terrible explosion

and most of the people

on board were killed.

This from Mike Liggins.

John Henry Phillips

is an archaeologist by profession

but his passion is conflict history.

Last year he met

Patrick Thomas on a trip

to Normandy, and

they became friends.

Patrick was in the Royal Navy

and was at D-Day in 1944, when

his landing craft

was sunk by a mine.

The explosion must have lifted

the stern up and drove the bows

under.

The only thing I could do

was get in the water.

I saw this bloody great deck.

We were under water.

So I got out in a hurry.

John decided he wanted

to tell Patrick's

story on film, and,

more to the point,

wanted to find

Patrick's landing craft,

now at the bottom of the sea.

You can't recognise anything?

Not really, no.

Things have changed so much.

John has started

making a documentary

film, but now needs more

money to

film, but now needs more

money to find the wreck

and finish the film.

Which is why he's created

a crowdfunding campaign.

I'm not a diver, I'm not

a maritime exploder.

It has become a bit of an obsession.

I am hoping to find it whilst

he is still with us.

We are on a road trip there.

If I can find the ship I can

change history and I

can change Patrick's life.

Patrick's story will

be there forever.

It has become an obsession

for John, and

with Patrick now 94 years young,

the quest to find his landing craft

has become a race against time.

And John Henry Phillips is here now.

Somebody says it is like looking for

a needle in a haystack. Where do you

start? Patrick was on one of the

beaches. You start there. You look

into the archives, where he was

rescued from. You go from there.

You

think you might have found the right

place? We have got a series of

targets that we are aiming to hit in

April, it is not until you get under

the waves that you know what is down

there.

Why is it important to get it

done so quickly?

It is important

because these guys, and Patrick,

sadly they will not be alone

forever. You could find the vessel

in ten years' time when they are

gone but then it is just a bit of

metal in the English Channel, with

Patrick here, it means so much more.

It is not just about finding the

ship, it is about honouring all

those that lost their lives on the

ship. Patrick himself actually goes

and visit the grave of his best

friend.

Yes, he lost his best friend

that be. He has always lacked that

place to commemorate where his

friends went down, because he does

not know where the ship was. It is

finding a place where Patrick came

over his friends ended up and know

that he can commemorate them there.

You ignore that there are things

don't end the place where you are

looking that you do not know that

the landing classes there.

When will

you know? When we get down there and

when I have a look. Hopefully in

April, when we get on with it.

You

also want to have a memorial. I know

you have met the local mayor.

Yes,

in Normandy, he was very

accommodating. He gave as the

blessing, not the official

permission, but he placed the search

and said you could put the Memorial

there and have Patrick and be loved.

And Patrick's reaction to all this?

He just cannot believe it. He texts

me most days to see he cannot

believe that this has happened at

such a late age. It is like a lap of

honour for a man that deserves it.

Good luck with raising the money.

Good luck with the filming. I hope

you find what you are looking for.

Five months ago the racing driver

Luke Davenport was seriously injured

in a ten-car pile up.

He was in a coma for two weeks.

Many thought it would end the career

of the 24-year-old

driver from Cambridge.

But

incredibly he's back

behind the wheel

and has been back on the track

at Snetterton in Norfolk.

This from BBC Cambridgeshire

presenter Chris Mann.

Preparing to get back on track.

Luke Davenport's long road

to recovery almost over.

The comeback many people

believed was almost

impossible.

The very badly damaged

car of Luke Davenport.

Back in June this ten car

accident almost cost

him his life.

It left him in a coma with a string

of serious injuries.

Fractures to the ankle and tibia

and fibula on the left leg,

and my cruciate ligament

on my right knee ruptured.

My pelvis was also

effectively shattered.

Then I broke four ribs,

punctured both lungs, and

my right clavicle.

Two weeks in a coma.

Do you really want to race again?

Do you want to get back

in that race car today?

Yes, I can't wait to get back.

It's ingrained.

I'm desperate to get back.

He is behind the wheel for the very

first time since the

crash.

Luke passed a medical last week.

Once again he has

his licence to race.

In a sport where hundredths

of a second are literally

the difference between

success and failure,

between winning and losing,

Luke has

to prove that not only

he has the desire,

but the ability also

and

that's what has been put to the test

here today at Snetterton.

That is what today is

all about, to give him

a chance to go into the winter,

to show he's still around

and still perfectly

functional in a race car.

And that he is ready to go forward.

When I watched him drive the pit

lane, I am not normally an

emotional person around race car,

but I got quite emotional, because

for me that was a sign that he had

got back to health, fought his way

through and was back, basically.

His lap times had

impressed the team.

Safely back in the pits,

how about those injuries?

How was that?

It was relieving that

there wasn't any pain

or anything like that

but above all just great

feeling to get back

in a

car after five months.

Worried that something

bad could happen

again?

It was a very freak accident

we were involved with.

Safety levels in cars

these days is such an

impressive level.

Yes, there are risks,

but we will push on.

We will be all right.

He passed the test

with flying colours.

So against all odds Luke

is on course to be racing

again next season.

The West Ham fan from Essex

whose life was saved

at a football match

by another supporter.

Ian Perry was at

Wembley for a cup game

against Tottenham last month

when he collpased.

The fellow supporter

was another Ian,

Ian Pearse,

who realised how serious

the situation was.

He started CPR before

the paramedics arrived.

Today Mr Perry got the chance

to thank him in person and said

they'd now be lifelong friends.

Gareth George reports

from Rayne near Braintree.

Ian Perry meets the man who saved

his life. Thank you.

Lesson. A

pleasure to meet you. You have got

more colour in your cheeks now.

You

saved my life.

I cannot thank you

enough.

I had to find him, to thank

him, because without him, I would

not be here to day.

This is an

amazing situation that has brought

Ian and myself together.

I am

pleased to meet him. Two weeks ago

they were here at the London Stadium

to watch West Ham United. Both love

going to games with their families.

But as he queued at the turnstiles,

Ian Perry collapsed. His heart had

stopped. He was lucky Ian Pearse was

nearby, his company supplies

defibrillators, because of that he

knows how to perform CPR.

I got him

onto his back. I started to shout as

best I could to anybody who was

around, to get a defibrillator,

knowing the important thing was to

get his heart restarted. I started a

vigorous chest massage. I didn't do

any ventilation. I just did it gets

on his chest and pump it as hard as

I could which I did for three or

four minutes.

He kept Ian Perry

allied and medics took over. An

appeal on social media led to the

meeting today. Both are lifelong

fans of West Ham.

He was not there,

he went to Manchester United.

Everybody laughed in the adverts. I

was going to hospital. I came to,

the first words I said was, what is

the score? Always try and meet up at

matches. I will never forget him.

For what he did for me. Really

important. If anybody can give any

advice, visit your local animal and

service, the do training sessions --

visit your local Ambulance Service,

they do training sessions.

And if you want training

on CPR skills

you can get details from

the Resuscitation Council

at resus.org.uk.

In a minute, the weather.

But first a word about one

of our Weather Watchers.

And a name you might

recognise: Carla's Garden.

Just a reminder that

if you want to post photos

of the weather where you live,

you can sign up to BBC

Weather Watchers.

You give yourself a name and can

post as often as you like.

Carla's

Garden has become one

of our regulars.

So tonight, her story,

in her own words.

My photos have been used on local

news, national weather, and country

file.

I am Carla's Garden. I am aged

57. I joined Weather Watchers after

having a kidney transplant, a major

operation. That is the hostel where

I had bite dialysis done. It helped

me with what I had to go through.

Getting out helped me recover and go

further and further each day. I can

remember being stuck in a ward. You

are helping other people who cannot

get out. Showing them what the sky

is like, what the weather is like

that is why it means so much to me.

It is very easy to use. Getting

online is their way to go. It gets

the area where I live norm. I feel

part of it. No two days are at the

same. Every force a graph you take

of the sky is unique. You look

through the pictures, it has got

that editor's pic stab, that feels

good. Definitely do it. Your hobby

will grow into a passion, like

good. Definitely do it. Your hobby

will grow into a passion, like my

house.

Lovely to meet her. Here is

the weather. If you want to become a

Weather Watchers, just go to their

website. But we cannot start their

weather tonight without a photograph

from Carla's Garden. There is also

another Weather Watchers year with a

lovely sunset, taken in Bedford.

Clear skies mean it is quite a

chilly night. As we go through the

night expect chilly temperatures,

cold enough for a touch of frost.

The cloud was across Eastern

counties earlier, but now it is

clear skies. Cold enough for a touch

of frost, temperatures close to

freezing. More clouded by the end of

the night, perhaps if you spots of

light rain. Temperatures are likely

to recover, they will be higher by

the end of the night. It is tied

into this weather front which will

be around for most of the morning. A

chilly start to the DA tomorrow.

Quite a damp start. Outbreaks of

light rain or drizzle. Brighter

skies as the day goes on. There

should be sunshine across many parts

of the region. Still on the chilly

side. There should be some pleasant

autumn sunshine around. Looking

ahead, it will turn cold into the

weekend. This weather system coming

in from the north-west will bring

rain overnight Friday into Saturday,

introducing Calder are behind it. By

the weekend temperatures are likely

to be law, chilly days, frosty

nights. Friday, it largely dry and

bright day. Increasingly cloudy.

Perhaps some sunshine to stack the.

Eventually that rain moving through.

Some of that could be on the heavy

side. By Saturday, brighter skies,

sunshine, but it will be cold. The

Guptill 's wind speeds. Moderate

north-westerly 's, Battle introduce

a wind chill factor. Chilly days and

frosty nights on the

a wind chill factor. Chilly days and

frosty nights on the way.

That is all for now. We will be back

same time, same place, tomorrow

night. Goodbye.